37 jobs found

We are recruiting for an SC Cleared IT Engineer on contract to work for a leading Government organisation based in Oxford Candidates must have SC Clearance Migration Set-up Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions Refresh Laptops Correctly update the Contractor's workflow management system at all relevant steps Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager

Your new company Are you a tech-savvy problem solver who loves improving systems, supporting people, and making technology work smarter for a growing business? This organisation is looking for an IT Support Technician who wants to be part of a modernising, innovative, and values-driven organisation helping them accelerate their journey of digital transformation, automation, and business growth. They are more than just an engineering and manufacturing business; they're a corporate family. They take pride in delivering quality, supporting each other, and constantly improving. You'll work closely with the UK teams and our Group IT department in Germany, supporting all technology across the business and helping shape the systems of tomorrow. Your new role As the IT Support Technician, you will play a key part in maintaining and developing the entire UK technology stack. You'll support end-users, help deliver critical IT and business projects, and ensure all our systems remain secure, reliable, and future-ready.You'll be involved in everything from daily technical support to major digital initiatives, including SAP rollouts, cloud migrations, IoT automation, fleet systems, and much more. Technical Support & Operations Provide deskside and remote support across all UK sites Maintain servers, operating systems, security tools, hardware, and mobile devices Assist with backups, business continuity, access management and licence renewals Produce clear training content, including video-based process guides Work collaboratively with Group IT in Germany Systems & Project Delivery Support SAP Business One implementation for new acquisitions Assist with cloud migrations and infrastructure transitions Help deliver new digital systems, including fleet software, AP automation, e-signing and expenses tools Support IoT initiatives connecting vehicles, sensors and devices for predictive maintenance Continuous Improvement Audit systems and processes to identify risks and opportunities Suggest and support new technologies that improve efficiency Ensure adherence to security, environmental and health & safety policies What you'll need to succeed Strong interest and knowledge in:Servers & virtualisation, Microsoft technologies, networking (access, core & edge), ERP/CRM systems, backups & recovery, monitoring tools, hardware support Excellent communication skills and a friendly, customer-first attitude Logical, analytical thinker with strong problem-solving skills High attention to detail and pride in delivering quality work A collaborative team player with the confidence to ask for support when needed Ability to prioritise workload and provide regular updates to stakeholders Commitment to our core values: Honesty, Corporate Family, Continual Improvement, Quality, Innovation Desirable Experience working in a similar technical support environment Project management knowledge Basic accounting or financial systems awareness What you'll get in return A supportive, family-oriented working culture Opportunities for growth, development and training Involvement in modern digitalisation initiatives A role where your ideas truly make a difference What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Technical Support Technician Full-Time Onsite During Probation Hybrid Thereafter We're looking for a motivated, proactive IT Support Technician to take ownership of day-to-day IT operations while helping drive our transition to a modern, cloud-first Microsoft environment. This is a hands-on role with real responsibility across Microsoft 365, CRM (Pipedrive), device management, networking, VoIP, SharePoint, and the Power Platform. You'll play a key part in modernising infrastructure while ensuring smooth daily operations. Working Pattern: You'll be fully onsite during your probation period to immerse yourself in systems and stakeholders. Following successful completion, the role will move to a hybrid model. Our Mission: Cloud-First Transformation We are moving from a hybrid (on-prem + cloud) model to a secure, scalable Microsoft cloud ecosystem. This includes: Migrating services to Microsoft 365 and Azure Implementing Microsoft Intune (MDM/MAM) and modern device management Cloud identity via Entra ID (Azure AD) Reducing legacy infrastructure Strengthening cloud security, compliance, and access control Expanding automation through the Power Platform We need someone who understands traditional infrastructure but is confident leading modern cloud adoption. What You'll Be Responsible For 1st & 2nd Line Support Be the go-to IT professional across the organisation: User support (accounts, password resets, access control) Microsoft 365 administration (Exchange Online, Teams, licensing, mail flow) SharePoint permissions and structure CRM (Pipedrive) support - users, automation, integrations, reporting Intune device compliance, Conditional Access, MFA VoIP setup, routing, and troubleshooting VPN, VLAN, DHCP/DNS, Wi-Fi, and general network diagnostics Hardware deployment and remote support Systems & Improvement You'll actively contribute to: Cloud migration and digital transformation projects SharePoint Online administration and intranet development Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Dataverse Business process automation and system optimisation Integration between Microsoft 365 and CRM systems Documentation and best practice governance Device, Network & Security Ownership You'll manage: Windows Autopilot and multi-device enrolment (Windows, iOS, Android) BYOD, app protection policies, and security baselines VoIP systems including IVR and softphones Core networking fundamentals (TCP/IP, VLANs, DNS/DHCP, firewalls, LAN/WAN) Cybersecurity monitoring, access enforcement, and compliance support Who You Are Highly motivated and proactive Comfortable taking full ownership of IT systems Solutions-focused and analytical Calm under pressure Security-conscious Passionate about cloud technology and continuous improvement This role is ideal for someone who enjoys solving problems, improving infrastructure, supporting users, and being accountable for IT stability while driving meaningful transformation. If you're ready to combine operational excellence with cloud innovation we'd love to hear from you.

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Participate in 24x7x365 on call Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Previous experience in a similar role Ability to take ownership of issues and following through to resolution Willingness to learn with friendly, professional and flexible attitude Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organized and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Job Title: Senior IT Helpdesk Technician Location: Pencoed, Bridgend, South Wales Salary: £35,000 - £42,000 per annum (experience depending) Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities: Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices. Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution. Lead root cause analysis and implement long-term solutions to recurring issues. Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments. Maintain and improve internal documentation, processes, and knowledge base articles. Deliver on-site support for critical issues and project work as required. Collaborate with junior technicians to mentor and support their development. Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality. Stay up to date with emerging technologies and recommend improvements to systems and processes. What we're looking for: Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment. Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and diagnostic skills. Strong communication and interpersonal skills, with a customer-first mindset. Ability to work independently and manage multiple priorities. Full UK driving licence required - travel to client sites is part of the role. Benefits: Competitive salary of £35,000 - £42,000 per annum (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Senior IT Support Engineer, Senior IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.

Leicestershire Fire and Rescue Service have an exciting opportunity for a Security and Infrastructure Technician to join our team on a full-time, permanent basis. Are you passionate about Cyber security? Do you want to help protect Leicestershire Fire and Rescue Service in today's high threat environment? If yes, then we have an exciting opportunity within our ICT team. Working alongside our experienced Infrastructure and Security Manager you will help ensure that our Service is protected from cyber threats. You will help develop response and recovery plans with our Service Desk and Systems Management teams. You will help keep our Service personnel informed of cyber risks and provide assurance to external stakeholders. You will also have the opportunity to contribute to various projects within the service. These include achieving our Cyber Essentials Plus, maintaining Our Airwave CoCo and implementing changes required to comply with the NFCC Cyber Assessment Framework. The successful candidate will have a passion for cyber security, keeping up with the latest developments and always on the lookout for future threats. You will understand how to secure infrastructure and system configurations and protect our information. Knowledge, capacity to learn and adapt to new challenges will be the key strengths of the successful candidate. We'd love to see examples of how you've been able to put theory into practice in the course of your career or studies. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described Change Management Processes. Benefits you will receive: Competitive salary • Flexible working • Generous leave entitlement plus public holidays • Full support for ongoing professional development • On-site gym facilities • Free onsite parking • Access to an emergency services "Blue Light" discount card • Use of our in-house occupational health unit, which includes fitness support • Access to the Service's 24/7 Employee Assistance Programme • Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include: • Employers Network for Equality and Inclusion • Department of Works and Pension's Disability Confident scheme • Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role Recruitment Schedule: Closing date: 23: March 2026 Interview and test date: w/c 23 March 2026 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace. If you feel you have the skills and experience to become our Security and Infrastructure Technician then please click " apply " now - We'd love to hear from you!

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 3 DAYS WFH) Salary: £32K-£35K DOE A growing and dynamic IT Managed Services Provider supporting 60+ clients is looking for a Senior IT Support Technician to join their expanding team. This is a great opportunity to work in a collaborative environment where your technical skills will be valued and developed. Working corking closely with the technical team to deliver excellent IT support and consultancy services, this Senior IT Support Technician role involves a mix of remote and onsite support and project work. Key Roles & Responsibilities: Provide 2nd line support across Windows Server (on-prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 Admin Centre (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service via phone, email, and on-site Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player mindset with a willingness to share knowledge Perks & Benefits: Starting salary of £32K-£35K DOE Hybrid working (2 days in office) 9.5-day fortnight after probation Birthday off Pension scheme Death in service cover Health care top-up This is a great opportunity for someone looking to grow their career in a supportive and fast-paced MSP environment. Interested? Don't worry if your CV isn't up to date - reach out to (dot) com to find out more. Key Words: Windows Server, IT Managed Services, IT Suppot, IT Infrastructure, 365, Microsoft, Windows, Azure, Cloud, Berkshire, Reading, Wokingham, Bracknell, Maidenhead, Taplow, Winnersh Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

We're currently recruiting for a 3rd Line IT Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from 2nd line engineers and delivering onboarding and project work for new and existing clients. You will operate in a fast paced MSP environment, balancing reactive escalations with proactive improvement, automation, and project delivery. Key Responsibilities Escalations & Advanced Support Serve as the final escalation point for high-severity incidents (P1/P2) from 2nd line support. Lead investigations to resolve complex issues, performing root cause analysis (RCA) and implementing lasting solutions. Maintain high-quality knowledge base articles and runbooks for internal and client use. Networking Troubleshoot and configure networking components, including switches, routers, and firewalls. Manage: VLANs, inter-VLAN routing, DHCP, and DNS. Site-to-site and remote access VPNs (IPSec/SSL). SD-WAN and multi-site connectivity. Optimize wireless network performance and deployment. Use packet captures, logs, and monitoring tools to diagnose intricate network issues. Azure Infrastructure & Networking Design, deploy, and manage Azure IaaS solutions, including Virtual Machines, storage, availability sets/zones, and disaster recovery. Configure and support Azure networking: VNets, peering, NSGs/ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS, Android, and macOS devices. Develop and maintain configuration profiles, compliance policies, security baselines, and conditional access integrations. Oversee application deployment, updates, and remediation. Troubleshoot advanced Intune issues escalated from 2nd line engineers. Manage Windows Autopilot deployments and device lifecycle processes. Align endpoint management practices with Zero Trust and security best practices. Projects & Client Onboarding Lead technical delivery for client onboardings, covering: Discovery, audits, standardization, and remediation. Documentation and service handover. Drive infrastructure and endpoint-related projects, including: Intune migrations and standardization. On-premises to Azure migrations. Network refreshes and firewall replacements. Service Improvement & Mentorship Identify recurring issues and contribute to problem management processes. Mentor 2nd line engineers, particularly in areas such as Intune, Azure, and networking, helping them build technical expertise.

I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding and offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Communicate clearly and professionally with clients, managing expectations effectively Assist with IT projects such as migrations, system upgrades, and security improvements Ideal Background Previous experience in an MSP or fast-paced IT support environment (preferred) Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure Familiarity with RMM and PSA tools Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi) Knowledge of backup systems Knowledge of firewall and switch configurations Side Notes 5 days on-site in Chessington (Free parking available)

Leicestershire Fire and Rescue Service have an exciting opportunity for a Security and Infrastructure Technician to join our team on a full-time, permanent basis. Are you passionate about Cyber security? Do you want to help protect Leicestershire Fire and Rescue Service in today s high threat environment? If yes, then we have an exciting opportunity within our ICT team. Working alongside our experienced Infrastructure and Security Manager you will help ensure that our Service is protected from cyber threats. You will help develop response and recovery plans with our Service Desk and Systems Management teams. You will help keep our Service personnel informed of cyber risks and provide assurance to external stakeholders. You will also have the opportunity to contribute to various projects within the service. These include achieving our Cyber Essentials Plus, maintaining Our Airwave CoCo and implementing changes required to comply with the NFCC Cyber Assessment Framework. The successful candidate will have a passion for cyber security, keeping up with the latest developments and always on the lookout for future threats. You will understand how to secure infrastructure and system configurations and protect our information. Knowledge, capacity to learn and adapt to new challenges will be the key strengths of the successful candidate. We d love to see examples of how you ve been able to put theory into practice in the course of your career or studies. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described Change Management Processes. Benefits you will receive: Competitive salary • Flexible working • Generous leave entitlement plus public holidays • Full support for ongoing professional development • On-site gym facilities • Free onsite parking • Access to an emergency services Blue Light discount card • Use of our in-house occupational health unit, which includes fitness support • Access to the Service s 24/7 Employee Assistance Programme • Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include: • Employers Network for Equality and Inclusion • Department of Works and Pension s Disability Confident scheme • Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role Recruitment Schedule: Closing date: 23: March 2026 Interview and test date: w/c 23 March 2026 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace. If you feel you have the skills and experience to become our Security and Infrastructure Technician then please click apply now We d love to hear from you!

Overview We are seeking an experienced and proactive Senior IT Technician to join our client near Bridlington. The ideal candidate will possess extensive knowledge of computer networking, hardware, and operating systems, providing expert technical assistance to ensure seamless IT operations. The ideal candidate will be comfortable managing their own workload. Main Responsibilities Provide first and second line technical support for users. Maintain and manage servers, networks, firewalls, and cloud systems. Administer Microsoft 365, Azure, and device management platforms. Implement cybersecurity measures including backups, antivirus, updates, and access control. Manage IT equipment procurement, setup, and asset tracking. Handle onboarding and offboarding of staff IT access and equipment. Deliver small IT projects such as upgrades, migrations, and office setup changes. Maintain clear IT documentation and identify opportunities to improve systems and processes. Required Skills & Experience Experience in a general IT support or systems administration role. Strong knowledge of Windows, Linux, Microsoft 365, Azure, networking, cloud services, and virtualisation. Good understanding of cybersecurity practices and backup/monitoring tools. Ability to troubleshoot technical issues independently. Able to manage multiple priorities in a busy environment with attention to detail. Desirable Skills Knowledge of Cyber Essentials standards. Scripting or automation experience (e.g., PowerShell, Bash). Familiarity with ITIL or ticketing systems. Experience with VoIP, conferencing technology, or CRM systems. Basic understanding of GDPR and IT compliance.

Job Title: Senior IT Helpdesk Technician Location: Pencoed, Bridgend, South Wales Salary: £35,000 - £42,000 per annum (experience depending) Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities: Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices. Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution. Lead root cause analysis and implement long-term solutions to recurring issues. Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments. Maintain and improve internal documentation, processes, and knowledge base articles. Deliver on-site support for critical issues and project work as required. Collaborate with junior technicians to mentor and support their development. Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality. Stay up to date with emerging technologies and recommend improvements to systems and processes. What we're looking for: Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment. Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote monitoring and management (RMM) tools and ticketing systems. Excellent troubleshooting and diagnostic skills. Strong communication and interpersonal skills, with a customer-first mindset. Ability to work independently and manage multiple priorities. Full UK driving licence required - travel to client sites is part of the role. Benefits: Competitive salary of £35,000 - £42,000 per annum (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Senior IT Support Engineer, Senior IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.

Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.

About the role As a Technician 3 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support. Tell me more, tell me more Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Contract - 24th Oct 2025- 12th Dec 2025 Roles and Responsibilities: ELS Migration Set-up Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location. Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions, Refresh Laptops correctly update the Contractor's workflow management system at all relevant steps. Seek guidance as required from the Post-Migration Technical Support Specialist and Site Manager Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager. Assist in securing the devices in the onsite storage location at the end of each day. Other stuff we're potentially looking for: SC Clearence Support with an office move project To support a team decommissioning and redeploying IT equipment in a London office What's in it for you? - Our client loves to reward their people for doing a great job. A daily rate, in-scope IR35, of £ 19.38/hr (PAYE) OR £ 25.15/hr (via a Hays Approved Umbrella Company). Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, PermanentWe're partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician.This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future.You'll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute to cloud migration tasks and integrations (Azure, SaaS platforms). Deliver technical fixes and contribute to broader security uplift projects as directed. Collaborate with wider IT team and contribute to project-based workstreams. Contribute to the service desk function across both BAU and project-based work. Provide clear documentation and deliver end-user training where required. What we are looking for: Must-Have Experience & Skills Proven 2nd/3rd line technical support experience within a medium-to-large environment. Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365. Strong troubleshooting capability across server, network, and user environments. Exposure to both on-premise and cloud-based environments. A self-motivated, proactive team player with a strong sense of ownership. Desirable Attributes Comfortable in lean, multi-hat roles. Manufacturing/production site experience is a bonus. Why Apply? This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects.If you're an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we'd love to hear from you. This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk