The role may have management and leadership responsibility within the HMCTS Digital & Technology Services directorate, involving our Microsoft Office 365 (MS 0365) instance used by c25,000 judges across England, Wales, Northern Ireland and Scotland, providing a helpdesk service to our users. The post holder will act as 2nd line support across a range of digital services used by the Judiciary and staff/stakeholders in the Royal Courts of Justice such as eJudiciary, Document Upload Centre and ceFile/CMS. The primary purpose of the role is to deal with complex incidents across all our services, maintenance and monitoring as well as development and delivery of new requirements using MS O365. Support is also provided to the judiciary on other products as well as advice and guidance that includes departmental/government/judicial policies for the use of digital services. Key Responsibilities 2nd Line point of contact regarding support for c25,000 members of the judiciary, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA's. Manage and resolve incidents relating to other RCJ services (including DUC and ceFileCMS) Maintain 'Halo' log of all incidents raised and resolve incidents in accordance with office standards and the SLA. Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver. Ensure complex IT issues can be explained in plain English, clearly and concisely. To understand the different types of customers and respond to them appropriately. Understand the urgency and skill levels of customer and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e mail queries. Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements. Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc). Identify and assist with the procurement and receipt of hardware/software, thereby assisting with financial management, following departmental guidelines. Ensure specialist administration knowledge of MS O365 and related administrative tools is up to date and maintained. To act as a system administrator, maintaining high level of governance over system access and regularly review access levels to the system. Actively participate in the production and presentation of any IT Training sessions regarding products and services supported within the team, agreed by the Head of Judicial and RCJ Group. Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service. Maintain knowledge of the MS O365 product set and ensure new releases and changes are monitored, understood and assessed in relation to their impact to the user, the support team and documentation. Assess the impact of change to MS O365 functional/non functional releases and provide recommendations to stakeholders. To liaise and collaborate with other IT Services within the business to ensure a high level of service delivery, seeing through any escalations, live service issues, taking ownership until completed. To provide input into wider team's initiatives. The post-holder will be expected to actively contribute to the team's operational objectives and provide input into how the team can improve and meet its targets. Contacting and liaising with IT suppliers to represent our interests and the needs of eJudiciary. As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers. You will need to have SC clearance or be prepared to go through clearance prior to appointment. Recognised IT Qualification/Degree relevant to position or experience working at this level. Advanced knowledge of MS Outlook, Word, Excel and PowerPoint (as described by most external courses). Knowledge of the different operating systems/devices highly desirable, however, Windows 10, Windows 11 and iOS are. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint). Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English). Experience of a call logging systems (Halo and Service Now highly desirable). Knowledge and experience of administering MS 0365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS O365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), PowerShell (create and execute scripts), Azure (Dynamic Security Groups) and MS Teams. Experience of working in a 2nd Line team within an IT support environment. Production of support documentation and training materials for both internal support teams and customers. Being able to deliver training to colleagues and customers. Knowledge/understanding of HMCTS case management sys. Knowledge and experience of the functionality of the ceFile/CMS system or other technical administrations roles supporting a case management system. Qualifications SC clearance or willingness to undergo clearance prior to appointment. Recognised IT qualification or equivalent experience. Advanced proficiency in MS Outlook, Word, Excel, PowerPoint and Microsoft Office applications (Teams, SharePoint). Knowledge of Windows 10, Windows 11 and iOS. Experience with incident, problem and change management processes. Experience with call logging systems such as Halo and Service Now. Specialist knowledge of MS 0365 administration at 2nd line level, including Exchange online, SharePoint, PowerShell, Azure dynamic security groups and MS Teams. Experience in a 2nd Line IT support team. Ability to produce and deliver support documentation and training materials. Understanding of HMCTS case management systems and the ceFile/CMS system. Other Duties The post holder is required to work in a flexible way and undertake other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
13/06/2026
Full time
The role may have management and leadership responsibility within the HMCTS Digital & Technology Services directorate, involving our Microsoft Office 365 (MS 0365) instance used by c25,000 judges across England, Wales, Northern Ireland and Scotland, providing a helpdesk service to our users. The post holder will act as 2nd line support across a range of digital services used by the Judiciary and staff/stakeholders in the Royal Courts of Justice such as eJudiciary, Document Upload Centre and ceFile/CMS. The primary purpose of the role is to deal with complex incidents across all our services, maintenance and monitoring as well as development and delivery of new requirements using MS O365. Support is also provided to the judiciary on other products as well as advice and guidance that includes departmental/government/judicial policies for the use of digital services. Key Responsibilities 2nd Line point of contact regarding support for c25,000 members of the judiciary, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA's. Manage and resolve incidents relating to other RCJ services (including DUC and ceFileCMS) Maintain 'Halo' log of all incidents raised and resolve incidents in accordance with office standards and the SLA. Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver. Ensure complex IT issues can be explained in plain English, clearly and concisely. To understand the different types of customers and respond to them appropriately. Understand the urgency and skill levels of customer and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e mail queries. Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements. Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc). Identify and assist with the procurement and receipt of hardware/software, thereby assisting with financial management, following departmental guidelines. Ensure specialist administration knowledge of MS O365 and related administrative tools is up to date and maintained. To act as a system administrator, maintaining high level of governance over system access and regularly review access levels to the system. Actively participate in the production and presentation of any IT Training sessions regarding products and services supported within the team, agreed by the Head of Judicial and RCJ Group. Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service. Maintain knowledge of the MS O365 product set and ensure new releases and changes are monitored, understood and assessed in relation to their impact to the user, the support team and documentation. Assess the impact of change to MS O365 functional/non functional releases and provide recommendations to stakeholders. To liaise and collaborate with other IT Services within the business to ensure a high level of service delivery, seeing through any escalations, live service issues, taking ownership until completed. To provide input into wider team's initiatives. The post-holder will be expected to actively contribute to the team's operational objectives and provide input into how the team can improve and meet its targets. Contacting and liaising with IT suppliers to represent our interests and the needs of eJudiciary. As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers. You will need to have SC clearance or be prepared to go through clearance prior to appointment. Recognised IT Qualification/Degree relevant to position or experience working at this level. Advanced knowledge of MS Outlook, Word, Excel and PowerPoint (as described by most external courses). Knowledge of the different operating systems/devices highly desirable, however, Windows 10, Windows 11 and iOS are. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint). Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English). Experience of a call logging systems (Halo and Service Now highly desirable). Knowledge and experience of administering MS 0365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS O365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), PowerShell (create and execute scripts), Azure (Dynamic Security Groups) and MS Teams. Experience of working in a 2nd Line team within an IT support environment. Production of support documentation and training materials for both internal support teams and customers. Being able to deliver training to colleagues and customers. Knowledge/understanding of HMCTS case management sys. Knowledge and experience of the functionality of the ceFile/CMS system or other technical administrations roles supporting a case management system. Qualifications SC clearance or willingness to undergo clearance prior to appointment. Recognised IT qualification or equivalent experience. Advanced proficiency in MS Outlook, Word, Excel, PowerPoint and Microsoft Office applications (Teams, SharePoint). Knowledge of Windows 10, Windows 11 and iOS. Experience with incident, problem and change management processes. Experience with call logging systems such as Halo and Service Now. Specialist knowledge of MS 0365 administration at 2nd line level, including Exchange online, SharePoint, PowerShell, Azure dynamic security groups and MS Teams. Experience in a 2nd Line IT support team. Ability to produce and deliver support documentation and training materials. Understanding of HMCTS case management systems and the ceFile/CMS system. Other Duties The post holder is required to work in a flexible way and undertake other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Role Overview We are seeking a Product Manager to join the Infrastructure Delivery Digital & Data team, supporting the development and enhancement of innovative data products that enable smarter and more efficient capital project delivery across the electricity transmission network. Key Responsibilities Support the end-to-end lifecycle management of data products, from discovery and requirements gathering through to delivery, iteration, and continuous improvement. Collaborate with business stakeholders, engineering teams, and data specialists to understand user needs and define product requirements. Assist in creating and maintaining user stories, product backlogs, and feature prioritisation aligned to business value and user impact. Participate in Agile delivery activities including sprint planning, stand-ups, retrospectives, and backlog refinement sessions. Conduct user research, data analysis, and feedback gathering to support informed product decisions and measure success. Coordinate testing activities, stakeholder feedback loops, and continuous enhancement initiatives. Contribute to product documentation, training materials, release communications, and stakeholder engagement activities. Promote a data-driven culture and support the adoption of digital and data products across Infrastructure Delivery teams. Required Skills & Experience Previous experience in a Product Management, Product Owner, Business Analyst, Data Analyst, or similar digital/data-focused role. Understanding of Agile methodologies and experience working within Scrum or Agile delivery environments. Experience using tools such as Jira and Confluence. Strong stakeholder management and communication skills with the ability to work across multidisciplinary teams. Analytical mindset with an interest in data, systems, reporting, and user-centric product delivery. Ability to gather requirements, write user stories, and support backlog management activities. Degree or equivalent experience in Business, Engineering, Data Science, Computer Science, or a related discipline. Desirable Experience Exposure to data products, reporting platforms, dashboards, or data visualisation tools such as Power BI. Understanding of data governance, metadata management, or data quality concepts. Experience working within infrastructure, utilities, engineering, construction, or large-scale capital delivery environments. Awareness of digital transformation initiatives within highly regulated industries.
13/06/2026
Full time
Role Overview We are seeking a Product Manager to join the Infrastructure Delivery Digital & Data team, supporting the development and enhancement of innovative data products that enable smarter and more efficient capital project delivery across the electricity transmission network. Key Responsibilities Support the end-to-end lifecycle management of data products, from discovery and requirements gathering through to delivery, iteration, and continuous improvement. Collaborate with business stakeholders, engineering teams, and data specialists to understand user needs and define product requirements. Assist in creating and maintaining user stories, product backlogs, and feature prioritisation aligned to business value and user impact. Participate in Agile delivery activities including sprint planning, stand-ups, retrospectives, and backlog refinement sessions. Conduct user research, data analysis, and feedback gathering to support informed product decisions and measure success. Coordinate testing activities, stakeholder feedback loops, and continuous enhancement initiatives. Contribute to product documentation, training materials, release communications, and stakeholder engagement activities. Promote a data-driven culture and support the adoption of digital and data products across Infrastructure Delivery teams. Required Skills & Experience Previous experience in a Product Management, Product Owner, Business Analyst, Data Analyst, or similar digital/data-focused role. Understanding of Agile methodologies and experience working within Scrum or Agile delivery environments. Experience using tools such as Jira and Confluence. Strong stakeholder management and communication skills with the ability to work across multidisciplinary teams. Analytical mindset with an interest in data, systems, reporting, and user-centric product delivery. Ability to gather requirements, write user stories, and support backlog management activities. Degree or equivalent experience in Business, Engineering, Data Science, Computer Science, or a related discipline. Desirable Experience Exposure to data products, reporting platforms, dashboards, or data visualisation tools such as Power BI. Understanding of data governance, metadata management, or data quality concepts. Experience working within infrastructure, utilities, engineering, construction, or large-scale capital delivery environments. Awareness of digital transformation initiatives within highly regulated industries.
IT Operations Analyst - The Vision Centre Southampton, Hampshire, United Kingdom (On-site) Job Description Job title: IT Operations Analyst Department: IT Location: Southampton, Adanac Park Working hours: 37.5 hours per week Monday to Friday (onsite) Job Summary Primarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal customers. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Provides effective management of the customer experience during the entire support process. Essential Functions & Accountabilities: Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool. Escalate tickets in accordance with IT procedures. Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley). Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends. Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition. Administers enterprise class IT systems and tools, including highly virtualized client computing environments. Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training. Promotes user adherence to the organization's IT policies. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management. Collaborate with specialized teams supporting the client computing infrastructure and systems. Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors. Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials. Participates in the IT Operations out of hours support rotation. Qualifications, Knowledge, Skills and Abilities: Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment. Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices (smart phones, tablets, etc.). Ability to read and understand technical manuals, procedural documentation, and guides. Ability to conduct research into technical problems and products as required. Proven analytical and problem-solving abilities. Strong customer service orientation, at ease liaising with all levels of the business. Comprehensive written, verbal, and interpersonal communication skills. Ability to present ideas in business and customer-friendly language. Proficient in conducting group and/or individual user training. Ability to effectively organize, prioritize and execute tasks in a high-pressure environment. Extremely team-oriented and skilled in working within a collaborative environment. Ability to collaborate with resources within multiple business support teams. Experience: Extensive support experience with current client computing operating systems and applications. Familiarity with the principles of ITIL Service Management. Proven track record of delivering against SLAs and Service Management targets. Familiarity with IT procurement processes preferred. Experience of supporting project implementations. Education: College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience. Certifications and professional qualifications etc. desired. What we offer: You'll receive competitive compensation and a fantastic benefits package including health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in you career and grow with CooperVision. Equal Opportunity Statement: All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
13/06/2026
Full time
IT Operations Analyst - The Vision Centre Southampton, Hampshire, United Kingdom (On-site) Job Description Job title: IT Operations Analyst Department: IT Location: Southampton, Adanac Park Working hours: 37.5 hours per week Monday to Friday (onsite) Job Summary Primarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal customers. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Provides effective management of the customer experience during the entire support process. Essential Functions & Accountabilities: Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool. Escalate tickets in accordance with IT procedures. Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley). Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends. Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition. Administers enterprise class IT systems and tools, including highly virtualized client computing environments. Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training. Promotes user adherence to the organization's IT policies. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management. Collaborate with specialized teams supporting the client computing infrastructure and systems. Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors. Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials. Participates in the IT Operations out of hours support rotation. Qualifications, Knowledge, Skills and Abilities: Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment. Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices (smart phones, tablets, etc.). Ability to read and understand technical manuals, procedural documentation, and guides. Ability to conduct research into technical problems and products as required. Proven analytical and problem-solving abilities. Strong customer service orientation, at ease liaising with all levels of the business. Comprehensive written, verbal, and interpersonal communication skills. Ability to present ideas in business and customer-friendly language. Proficient in conducting group and/or individual user training. Ability to effectively organize, prioritize and execute tasks in a high-pressure environment. Extremely team-oriented and skilled in working within a collaborative environment. Ability to collaborate with resources within multiple business support teams. Experience: Extensive support experience with current client computing operating systems and applications. Familiarity with the principles of ITIL Service Management. Proven track record of delivering against SLAs and Service Management targets. Familiarity with IT procurement processes preferred. Experience of supporting project implementations. Education: College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience. Certifications and professional qualifications etc. desired. What we offer: You'll receive competitive compensation and a fantastic benefits package including health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours. We also provide access to LinkedIn Learning to help you develop in you career and grow with CooperVision. Equal Opportunity Statement: All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
Job Title: SAP Functional Analyst Location: Flexible, UK + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF74008 Shape Critical Supply Chain Systems That Power National Security The role As an SAP Functional Analyst - Procurement and Warehouse Management, you will play a vital role in supporting and enhancing the systems that underpin our procurement, supply chain, and warehouse operations. This is an opportunity to work at the heart of a global defence, aerospace and engineering organisation-driving efficiency, enabling smarter decisions, and supporting critical programmes that protect people and infrastructure. You will collaborate with technical teams and business stakeholders to improve system performance, optimise processes, and deliver continuous improvement. In doing so, you'll build deep expertise, expand your influence, and contribute to meaningful projects that make a real world impact. Day to day, you will be responsible for: Providing functional and configuration support across procurement, supply chain planning, and warehouse management systems Supporting incident and problem resolution in collaboration with service desk and technical teams Configuring and maintaining core processes such as material planning, inventory management, and invoice verification Working with stakeholders to improve system performance and optimise business processes Managing integration points across enterprise systems and third party solutions This role is full time, 37.5 hours per week and can be based at one of our main UK locations including Warrington, Bristol, Devonport, Leicester, Rosyth. Hybrid working arrangements are available. Essential Experience of the SAP Functional Analyst - Procurement and Warehouse Management: Hands on experience in procurement, supply chain planning, and warehouse management system support and configuration Strong understanding of end to end supply chain and inventory processes Experience integrating enterprise systems with other platforms and third party tools Knowledge of master data management including materials and suppliers Experience with procurement technologies or related solutions such as digital sourcing platforms Qualifications for the SAP Functional Analyst - Procurement and Warehouse Management: A degree in procurement and supply chain, information management, or a related discipline, or equivalent practical experience Relevant certifications in enterprise systems or supply chain technologies are desirable Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
13/06/2026
Full time
Job Title: SAP Functional Analyst Location: Flexible, UK + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF74008 Shape Critical Supply Chain Systems That Power National Security The role As an SAP Functional Analyst - Procurement and Warehouse Management, you will play a vital role in supporting and enhancing the systems that underpin our procurement, supply chain, and warehouse operations. This is an opportunity to work at the heart of a global defence, aerospace and engineering organisation-driving efficiency, enabling smarter decisions, and supporting critical programmes that protect people and infrastructure. You will collaborate with technical teams and business stakeholders to improve system performance, optimise processes, and deliver continuous improvement. In doing so, you'll build deep expertise, expand your influence, and contribute to meaningful projects that make a real world impact. Day to day, you will be responsible for: Providing functional and configuration support across procurement, supply chain planning, and warehouse management systems Supporting incident and problem resolution in collaboration with service desk and technical teams Configuring and maintaining core processes such as material planning, inventory management, and invoice verification Working with stakeholders to improve system performance and optimise business processes Managing integration points across enterprise systems and third party solutions This role is full time, 37.5 hours per week and can be based at one of our main UK locations including Warrington, Bristol, Devonport, Leicester, Rosyth. Hybrid working arrangements are available. Essential Experience of the SAP Functional Analyst - Procurement and Warehouse Management: Hands on experience in procurement, supply chain planning, and warehouse management system support and configuration Strong understanding of end to end supply chain and inventory processes Experience integrating enterprise systems with other platforms and third party tools Knowledge of master data management including materials and suppliers Experience with procurement technologies or related solutions such as digital sourcing platforms Qualifications for the SAP Functional Analyst - Procurement and Warehouse Management: A degree in procurement and supply chain, information management, or a related discipline, or equivalent practical experience Relevant certifications in enterprise systems or supply chain technologies are desirable Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.We have an exciting new opportunity for a Transformation Business Analyst to join our team. You will be working across some key IT transformation projects within the UK and Europe. The role will be hybrid with 1 to 2 days in the office (London or Woking). There will also be some requirement for travel to other sites in the UK and Europe. Responsibilities will include: Collaborate with stakeholders to gather, analyse, and document business requirements related to the commercial strategy and client integrations and visibility / reporting, using prescribed tools and to the highest of standards. Develop a clear communications and change management strategy to all stakeholders and ensure this is aligned to other programme areas. Conduct gap analysis to identify areas for improvement in current systems and processes. Facilitate workshops and meetings to elicit requirements and ensure clarity of business needs. Support business case definition and project planning, in conjunction with finance and PM teams. Develop detailed functional specifications and user stories for system enhancements and new functionalities. Support both business and technical decisions utilising best practice and experience. Work closely across infrastructure, security, application, and other functional IT teams to ensure technical elements of the programme are fully considered and factored into all timeline and budget planning. Support the monitoring and reporting on project progress in conjunction with the relevant project or portfolio manager. Ensure risks and issues are properly raised. Bring industry trends, best practices and latest business strategy thinking related to portals and gateway capabilities to the projects. . Critical Skills Required: Analytical and critical thinking, showing a clear ability to evaluate data, identify root causes of problems, and develop structured solutions. Communication & Interpersonal Skills, highlighting effective communication strategies with different stakeholders to deliver strong working relationships and high-quality materials. Technical Knowledge,through high proficiency in relevant business software (Microsoft Office Suite) and business intelligence tools / data analysis platforms such as JIRA, PowerBI. Experience and knowledge of AI tools and accelerated technology. Problem-Solving, showcasing capability to address complex business challenges, non-alignment across stakeholders and unclear requirements. Planning & Organisation, exemplified by excellent time management and organisational skills, deadline management and multiple tasks prioritisation. Must be able to demonstrate experience as a Business Analyst, with a strong preference for experience gained within the pharmaceutical or healthcare industry. Proven track record of operating in complex technical product portfolios. Experience of working across multiple geographies or diverse stakeholder bases. Experience working with cross-functional teams and managing complex stakeholder relationships. Strong understanding of B2B and B2C integration technologies. Great understanding of externally facing portals / gateways, incorporating latest technology and embedded AI features. Experience with project management methodologies.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
13/06/2026
Full time
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.We have an exciting new opportunity for a Transformation Business Analyst to join our team. You will be working across some key IT transformation projects within the UK and Europe. The role will be hybrid with 1 to 2 days in the office (London or Woking). There will also be some requirement for travel to other sites in the UK and Europe. Responsibilities will include: Collaborate with stakeholders to gather, analyse, and document business requirements related to the commercial strategy and client integrations and visibility / reporting, using prescribed tools and to the highest of standards. Develop a clear communications and change management strategy to all stakeholders and ensure this is aligned to other programme areas. Conduct gap analysis to identify areas for improvement in current systems and processes. Facilitate workshops and meetings to elicit requirements and ensure clarity of business needs. Support business case definition and project planning, in conjunction with finance and PM teams. Develop detailed functional specifications and user stories for system enhancements and new functionalities. Support both business and technical decisions utilising best practice and experience. Work closely across infrastructure, security, application, and other functional IT teams to ensure technical elements of the programme are fully considered and factored into all timeline and budget planning. Support the monitoring and reporting on project progress in conjunction with the relevant project or portfolio manager. Ensure risks and issues are properly raised. Bring industry trends, best practices and latest business strategy thinking related to portals and gateway capabilities to the projects. . Critical Skills Required: Analytical and critical thinking, showing a clear ability to evaluate data, identify root causes of problems, and develop structured solutions. Communication & Interpersonal Skills, highlighting effective communication strategies with different stakeholders to deliver strong working relationships and high-quality materials. Technical Knowledge,through high proficiency in relevant business software (Microsoft Office Suite) and business intelligence tools / data analysis platforms such as JIRA, PowerBI. Experience and knowledge of AI tools and accelerated technology. Problem-Solving, showcasing capability to address complex business challenges, non-alignment across stakeholders and unclear requirements. Planning & Organisation, exemplified by excellent time management and organisational skills, deadline management and multiple tasks prioritisation. Must be able to demonstrate experience as a Business Analyst, with a strong preference for experience gained within the pharmaceutical or healthcare industry. Proven track record of operating in complex technical product portfolios. Experience of working across multiple geographies or diverse stakeholder bases. Experience working with cross-functional teams and managing complex stakeholder relationships. Strong understanding of B2B and B2C integration technologies. Great understanding of externally facing portals / gateways, incorporating latest technology and embedded AI features. Experience with project management methodologies.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
Rentokil Pest Control South Africa
Crawley, Sussex
Location: Gatwick & International where required. The Company Rentokil Initial is a major player in the Business Services Sector, operating throughout the world employing over 65,000 people in 92 countries. The Company is committed to the use of technology for a major improvement programme. Main Purpose of role Contribute to Business Value: Support the Business Analyst team by gathering and organising data and information that contributes to the business case and justification for new projects or process improvements. Assist in Requirements Translation: Help the Senior Business Analysts in gathering and documenting current operational processes. Draft clear User Stories and supporting documentation under supervision to accurately translate defined business processes into development requirements. Support Quality Assurance: Collaborate with the BA and Quality Assurance teams to document and organize acceptance criteria and test scenarios during the development. Assist business users during User Acceptance Testing (UAT) to ensure solutions meet the intended requirements. Aid Successful Adoption: Provide hands on support during the roll out of new features and systems. Help create and organize training materials and documentation to support end users in adopting new processes and realizing business benefits. Develop Domain Knowledge: Actively learn about the domain (e.g. Service, Sales, Back office) that this role sits within and build a foundational understanding of the business processes supported, key systems, and stakeholders. Tasks and Responsibilities The Associate Business Analyst is an entry level role designed to support the Product Team in delivering high value, user centric solutions. You will act as a vital link between business stakeholders and technical execution, ensuring that requirements are clearly defined and results are measurable. This role is ideal for a detail oriented problem solver who is eager to learn the full product lifecycle and contribute to a fast paced, evolving technical environment. Product & Backlog Documentation Support Capture Insights: Attend stakeholder workshops; capture detailed meeting notes, action items, and key decisions. Draft User Stories: Create initial User Stories and Acceptance Criteria under the guidance of a Senior BA, ensuring they meet the team's "Definition of Ready." Process Mapping: Assist in documenting "As-Is" and "To-Be" business processes to identify enhancement opportunities. Market Research: Conduct research into industry trends and competitor features to provide benchmarks and inspiration for the product roadmap. Backlog Maintenance: Maintain the product backlog and functional specifications to ensure a "source of truth" for the team. Product team support Coordinate the logistics and attendance for Product team ceremonies, including Stand ups, Refinement Sessions, and Sprint Planning. Act as a proactive and engaged member of the product team, contributing positively to team morale and fostering a collaborative working environment. Data & Performance Analysis Success Measurement: Help define and track KPIs to measure the success of launched features. Data Gathering: Use Excel or basic SQL to provide data context that supports feature proposals or identifies pain points. Evidence Based Decisions: Support the Senior BA in using internal and external data to justify product priorities. Stakeholder Collaboration & Communication Relationship Building: Develop rapport with key operational users and Subject Matter Experts (SMEs) to facilitate smooth information gathering. Engagement Monitoring: Support the team in assessing stakeholder engagement levels and determining appropriate communication strategy. Status Reporting: Compile inputs for status reports to keep stakeholders informed of progress. Quality Assurance & Testing UAT Coordination: Organise User Acceptance Testing (UAT) sessions, including environment setup and tracking participant feedback. Defect Triage: Perform initial analysis on bugs or issues reported by users to help the team prioritise fixes. Training Attend and actively participate in all required apprenticeship training sessions and workshops. Complete coursework, assignments, and assessments within agreed deadlines. Work towards achieving the apprenticeship qualification and required standards. Apply newly learned knowledge and skills within day to day work activities. Seek guidance, support, and feedback from mentors, supervisors, and trainers. Demonstrate a commitment to continuous learning and professional development. Maintain accurate records of training progress and completed learning activities. Communicate regularly with the training provider and line manager regarding progress and development needs. Follow all apprenticeship programme requirements and company learning policies. Requirements 0-2 years of experience in a professional, analytical, or research-oriented role. A foundational understanding of how information systems and business processes intersect. You don't need to be an expert, but you must be eager to learn the technical, financial, and quality aspects of product delivery. A solid theoretical knowledge (and ideally some practical exposure) to Agile frameworks and the software development life cycle (SDLC). Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking Equal Employment Opportunity At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging.
13/06/2026
Full time
Location: Gatwick & International where required. The Company Rentokil Initial is a major player in the Business Services Sector, operating throughout the world employing over 65,000 people in 92 countries. The Company is committed to the use of technology for a major improvement programme. Main Purpose of role Contribute to Business Value: Support the Business Analyst team by gathering and organising data and information that contributes to the business case and justification for new projects or process improvements. Assist in Requirements Translation: Help the Senior Business Analysts in gathering and documenting current operational processes. Draft clear User Stories and supporting documentation under supervision to accurately translate defined business processes into development requirements. Support Quality Assurance: Collaborate with the BA and Quality Assurance teams to document and organize acceptance criteria and test scenarios during the development. Assist business users during User Acceptance Testing (UAT) to ensure solutions meet the intended requirements. Aid Successful Adoption: Provide hands on support during the roll out of new features and systems. Help create and organize training materials and documentation to support end users in adopting new processes and realizing business benefits. Develop Domain Knowledge: Actively learn about the domain (e.g. Service, Sales, Back office) that this role sits within and build a foundational understanding of the business processes supported, key systems, and stakeholders. Tasks and Responsibilities The Associate Business Analyst is an entry level role designed to support the Product Team in delivering high value, user centric solutions. You will act as a vital link between business stakeholders and technical execution, ensuring that requirements are clearly defined and results are measurable. This role is ideal for a detail oriented problem solver who is eager to learn the full product lifecycle and contribute to a fast paced, evolving technical environment. Product & Backlog Documentation Support Capture Insights: Attend stakeholder workshops; capture detailed meeting notes, action items, and key decisions. Draft User Stories: Create initial User Stories and Acceptance Criteria under the guidance of a Senior BA, ensuring they meet the team's "Definition of Ready." Process Mapping: Assist in documenting "As-Is" and "To-Be" business processes to identify enhancement opportunities. Market Research: Conduct research into industry trends and competitor features to provide benchmarks and inspiration for the product roadmap. Backlog Maintenance: Maintain the product backlog and functional specifications to ensure a "source of truth" for the team. Product team support Coordinate the logistics and attendance for Product team ceremonies, including Stand ups, Refinement Sessions, and Sprint Planning. Act as a proactive and engaged member of the product team, contributing positively to team morale and fostering a collaborative working environment. Data & Performance Analysis Success Measurement: Help define and track KPIs to measure the success of launched features. Data Gathering: Use Excel or basic SQL to provide data context that supports feature proposals or identifies pain points. Evidence Based Decisions: Support the Senior BA in using internal and external data to justify product priorities. Stakeholder Collaboration & Communication Relationship Building: Develop rapport with key operational users and Subject Matter Experts (SMEs) to facilitate smooth information gathering. Engagement Monitoring: Support the team in assessing stakeholder engagement levels and determining appropriate communication strategy. Status Reporting: Compile inputs for status reports to keep stakeholders informed of progress. Quality Assurance & Testing UAT Coordination: Organise User Acceptance Testing (UAT) sessions, including environment setup and tracking participant feedback. Defect Triage: Perform initial analysis on bugs or issues reported by users to help the team prioritise fixes. Training Attend and actively participate in all required apprenticeship training sessions and workshops. Complete coursework, assignments, and assessments within agreed deadlines. Work towards achieving the apprenticeship qualification and required standards. Apply newly learned knowledge and skills within day to day work activities. Seek guidance, support, and feedback from mentors, supervisors, and trainers. Demonstrate a commitment to continuous learning and professional development. Maintain accurate records of training progress and completed learning activities. Communicate regularly with the training provider and line manager regarding progress and development needs. Follow all apprenticeship programme requirements and company learning policies. Requirements 0-2 years of experience in a professional, analytical, or research-oriented role. A foundational understanding of how information systems and business processes intersect. You don't need to be an expert, but you must be eager to learn the technical, financial, and quality aspects of product delivery. A solid theoretical knowledge (and ideally some practical exposure) to Agile frameworks and the software development life cycle (SDLC). Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking Equal Employment Opportunity At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging.
Location: Gatwick & International where required. The Company Rentokil Initial is a major player in the Business Services Sector, operating throughout the world employing over 65,000 people in 92 countries. The Company is committed to the use of technology for a major improvement programme. Main Purpose of role: Contribute to Business Value: Support the Business Analyst team by gathering and organising data and information that contributes to the business case and justification for new projects or process improvements. Assist in Requirements Translation: Help the Senior Business Analysts in gathering and documenting current operational processes. Draft clear User Stories and supporting documentation under supervision to accurately translate defined business processes into development requirements. Support Quality Assurance: Collaborate with the BA and Quality Assurance teams to document and organize acceptance criteria and test scenarios during the development. Assist business users during User Acceptance Testing (UAT) to ensure solutions meet the intended requirements. Aid Successful Adoption: Provide hands on support during the roll out of new features and systems. Help create and organize training materials and documentation to support end-users in adopting new processes and realizing business benefits. Develop Domain Knowledge: Actively learn about the domain (e.g. Service, Sales, Back office) that this role sits within and build a foundational understanding of the business processes supported, key systems, and stakeholders. The Associate Business Analyst is an entry level role designed to support the Product Team in delivering high value, user centric solutions. You will act as a vital link between business stakeholders and technical execution, ensuring that requirements are clearly defined and results are measurable. This role is ideal for a detail oriented problem solver who is eager to learn the full product lifecycle and contribute to a fast paced, evolving technical environment. Product & Backlog Documentation Support Capture Insights: Attend stakeholder workshops; capture detailed meeting notes, action items, and key decisions. Draft User Stories: Create initial User Stories and Acceptance Criteria under the guidance of a Senior BA, ensuring they meet the team's "Definition of Ready." Process Mapping: Assist in documenting "As Is" and "To Be" business processes to identify enhancement opportunities. Market Research: Conduct research into industry trends and competitor features to provide benchmarks and inspiration for the product roadmap. Backlog Maintenance: Maintain the product backlog and functional specifications to ensure a "source of truth" for the team. Product team support Coordinate the logistics and attendance for Product team ceremonies, including Stand ups, Refinement Sessions, and Sprint Planning. Act as a proactive and engaged member of the product team, contributing positively to team morale and fostering a collaborative working environment. Data & Performance Analysis Success Measurement: Help define and track KPIs to measure the success of launched features. Data Gathering: Use Excel or basic SQL to provide data context that supports feature proposals or identifies pain points. Evidence Based Decisions: Support the Senior BA in using internal and external data to justify product priorities. Stakeholder Collaboration & Communication Relationship Building: Develop rapport with key operational users and Subject Matter Experts (SMEs) to facilitate smooth information gathering. Engagement Monitoring: Support the team in assessing stakeholder engagement levels and determining appropriate communication strategy. Status Reporting: Compile inputs for status reports to keep stakeholders informed of progress. Quality Assurance & Testing UAT Coordination: Organise User Acceptance Testing (UAT) sessions, including environment setup and tracking participant feedback. Defect Triage: Perform initial analysis on bugs or issues reported by users to help the team prioritise fixes. Training Attend and actively participate in all required apprenticeship training sessions and workshops. Complete coursework, assignments, and assessments within agreed deadlines. Work towards achieving the apprenticeship qualification and required standards. Apply newly learned knowledge and skills within day to day work activities. Seek guidance, support, and feedback from mentors, supervisors, and trainers. Demonstrate a commitment to continuous learning and professional development. Maintain accurate records of training progress and completed learning activities. Communicate regularly with the training provider and line manager regarding progress and development needs. Follow all apprenticeship programme requirements and company learning policies. Qualifications 0-2 years of experience in a professional, analytical, or research oriented role. A foundational understanding of how information systems and business processes intersect. You don't need to be an expert, but you must be eager to learn the technical, financial, and quality aspects of product delivery. A solid theoretical knowledge (and ideally some practical exposure) to Agile frameworks and the software development life cycle (SDLC). Benefits Competitive salary. Hybrid working. Rentokil Initial Reward Scheme. 23 days holiday, plus 8 bank holidays. Employee Assistance Programme. Death in service benefit. Healthcare. Free parking. At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything.
13/06/2026
Full time
Location: Gatwick & International where required. The Company Rentokil Initial is a major player in the Business Services Sector, operating throughout the world employing over 65,000 people in 92 countries. The Company is committed to the use of technology for a major improvement programme. Main Purpose of role: Contribute to Business Value: Support the Business Analyst team by gathering and organising data and information that contributes to the business case and justification for new projects or process improvements. Assist in Requirements Translation: Help the Senior Business Analysts in gathering and documenting current operational processes. Draft clear User Stories and supporting documentation under supervision to accurately translate defined business processes into development requirements. Support Quality Assurance: Collaborate with the BA and Quality Assurance teams to document and organize acceptance criteria and test scenarios during the development. Assist business users during User Acceptance Testing (UAT) to ensure solutions meet the intended requirements. Aid Successful Adoption: Provide hands on support during the roll out of new features and systems. Help create and organize training materials and documentation to support end-users in adopting new processes and realizing business benefits. Develop Domain Knowledge: Actively learn about the domain (e.g. Service, Sales, Back office) that this role sits within and build a foundational understanding of the business processes supported, key systems, and stakeholders. The Associate Business Analyst is an entry level role designed to support the Product Team in delivering high value, user centric solutions. You will act as a vital link between business stakeholders and technical execution, ensuring that requirements are clearly defined and results are measurable. This role is ideal for a detail oriented problem solver who is eager to learn the full product lifecycle and contribute to a fast paced, evolving technical environment. Product & Backlog Documentation Support Capture Insights: Attend stakeholder workshops; capture detailed meeting notes, action items, and key decisions. Draft User Stories: Create initial User Stories and Acceptance Criteria under the guidance of a Senior BA, ensuring they meet the team's "Definition of Ready." Process Mapping: Assist in documenting "As Is" and "To Be" business processes to identify enhancement opportunities. Market Research: Conduct research into industry trends and competitor features to provide benchmarks and inspiration for the product roadmap. Backlog Maintenance: Maintain the product backlog and functional specifications to ensure a "source of truth" for the team. Product team support Coordinate the logistics and attendance for Product team ceremonies, including Stand ups, Refinement Sessions, and Sprint Planning. Act as a proactive and engaged member of the product team, contributing positively to team morale and fostering a collaborative working environment. Data & Performance Analysis Success Measurement: Help define and track KPIs to measure the success of launched features. Data Gathering: Use Excel or basic SQL to provide data context that supports feature proposals or identifies pain points. Evidence Based Decisions: Support the Senior BA in using internal and external data to justify product priorities. Stakeholder Collaboration & Communication Relationship Building: Develop rapport with key operational users and Subject Matter Experts (SMEs) to facilitate smooth information gathering. Engagement Monitoring: Support the team in assessing stakeholder engagement levels and determining appropriate communication strategy. Status Reporting: Compile inputs for status reports to keep stakeholders informed of progress. Quality Assurance & Testing UAT Coordination: Organise User Acceptance Testing (UAT) sessions, including environment setup and tracking participant feedback. Defect Triage: Perform initial analysis on bugs or issues reported by users to help the team prioritise fixes. Training Attend and actively participate in all required apprenticeship training sessions and workshops. Complete coursework, assignments, and assessments within agreed deadlines. Work towards achieving the apprenticeship qualification and required standards. Apply newly learned knowledge and skills within day to day work activities. Seek guidance, support, and feedback from mentors, supervisors, and trainers. Demonstrate a commitment to continuous learning and professional development. Maintain accurate records of training progress and completed learning activities. Communicate regularly with the training provider and line manager regarding progress and development needs. Follow all apprenticeship programme requirements and company learning policies. Qualifications 0-2 years of experience in a professional, analytical, or research oriented role. A foundational understanding of how information systems and business processes intersect. You don't need to be an expert, but you must be eager to learn the technical, financial, and quality aspects of product delivery. A solid theoretical knowledge (and ideally some practical exposure) to Agile frameworks and the software development life cycle (SDLC). Benefits Competitive salary. Hybrid working. Rentokil Initial Reward Scheme. 23 days holiday, plus 8 bank holidays. Employee Assistance Programme. Death in service benefit. Healthcare. Free parking. At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything.
Job title: IT Operations Analyst Department: IT Location: Southampton, Adanac Park Working hours: 37.5 hours per week Monday to Friday (onsite) A brighter future awaits you Job Summary Primarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal customers. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Provides effective management of the customer experience during the entire support process. Essential Functions & Accountabilities: Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool. Escalate tickets in accordance with IT procedures. Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley). Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends. Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition. Administers enterprise class IT systems and tools, including highly virtualized client computing environments. Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training. Promotes user adherence to the organization's IT policies. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management. Collaborate with specialized teams supporting the client computing infrastructure and systems. Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors. Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials. Participates in the IT Operations out of hours support rotation. Qualifications, Knowledge, Skills and Abilities: Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment. Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices (smart phones, tablets, etc.). Ability to read and understand technical manuals, procedural documentation, and guides. Ability to conduct research into technical problems and products as required. Proven analytical and problem-solving abilities. Strong customer service orientation, at ease liaising with all levels of the business. Comprehensive written, verbal, and interpersonal communication skills. Ability to present ideas in business and customer-friendly language. Proficient in conducting group and/or individual user training. Ability to effectively organize, prioritize and execute tasks in a high-pressure environment. Extremely team-oriented and skilled in working within a collaborative environment. Ability to collaborate with resources within multiple business support teams. Experience: Extensive support experience with current client computing operating systems and applications. Familiarity with the principles of ITIL Service Management. Proven track record of delivering against SLAs and Service Management targets. Experience supporting hardware including laptops, desktops, mobile devices, peripherals etc. Familiarity with IT procurement processes preferred. Experience of supporting project implementations. Education: College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience. Certifications and professional qualifications etc. desired. What we offer: You'll receive competitive compensation and a fantastic benefits package including, health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! What you can expect: As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman's Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space. All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
13/06/2026
Full time
Job title: IT Operations Analyst Department: IT Location: Southampton, Adanac Park Working hours: 37.5 hours per week Monday to Friday (onsite) A brighter future awaits you Job Summary Primarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal customers. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Provides effective management of the customer experience during the entire support process. Essential Functions & Accountabilities: Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool. Escalate tickets in accordance with IT procedures. Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley). Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends. Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition. Administers enterprise class IT systems and tools, including highly virtualized client computing environments. Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training. Promotes user adherence to the organization's IT policies. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management. Collaborate with specialized teams supporting the client computing infrastructure and systems. Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors. Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials. Participates in the IT Operations out of hours support rotation. Qualifications, Knowledge, Skills and Abilities: Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment. Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices (smart phones, tablets, etc.). Ability to read and understand technical manuals, procedural documentation, and guides. Ability to conduct research into technical problems and products as required. Proven analytical and problem-solving abilities. Strong customer service orientation, at ease liaising with all levels of the business. Comprehensive written, verbal, and interpersonal communication skills. Ability to present ideas in business and customer-friendly language. Proficient in conducting group and/or individual user training. Ability to effectively organize, prioritize and execute tasks in a high-pressure environment. Extremely team-oriented and skilled in working within a collaborative environment. Ability to collaborate with resources within multiple business support teams. Experience: Extensive support experience with current client computing operating systems and applications. Familiarity with the principles of ITIL Service Management. Proven track record of delivering against SLAs and Service Management targets. Experience supporting hardware including laptops, desktops, mobile devices, peripherals etc. Familiarity with IT procurement processes preferred. Experience of supporting project implementations. Education: College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience. Certifications and professional qualifications etc. desired. What we offer: You'll receive competitive compensation and a fantastic benefits package including, health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! What you can expect: As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman's Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space. All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? The impact you will have: Join Intel to turn Elliptic's datasets into decisions, stories, and measurable outcomes. You'll investigate complex patterns in digital assets, build reproducible analyses, and craft clear narratives and visuals that inform Product and Marketing, enable Sales and Policy conversations, and raise Elliptic's voice in the market. You own the journey from raw data to a crisp story. What you will do: Lead mixed method research on crypto ecosystems and behaviours, combining quantitative analysis with strong domain context. Design clear, accurate visuals and written narratives for reports, blogs, briefings, talks, and customer materials. Build analysis assets and tools that Marketing and Communications can use across campaigns and channels. Be a key part of our Intelligence organisation to validate findings and ensure methodological rigour and relevance. Support Product with evidence on problems, opportunities, and outcome metrics grounded in Intel data. Provide Marketing and Revenue with concise analyses and visuals that clarify trends, value, and risk for prospects and customers. Maintain the highest standards for data quality, documentation, and reproducibility. Create notebooks, datasets, and dashboards that make recurring analyses faster and easier to reuse. You will be a great fit here if you: Are highly curious and sceptical Explain complex work with clarity and confidence, adapting depth to the audience Care about visual clarity as much as analytical correctness Are rigorous, curious, and sceptical - you pursue evidence to ground truth Enjoy collaborating across Data, Marketing, Revenue and Product Are very interested in Cryptocurrencies. Are fluent in AI and agentic workflows Our ideal candidate: Has a STEM degree. Has experience handling end-to-end data projects, from data extraction to creating narratives passing by creating compelling dashboards Is comfortable querying data with SQL and Python Experience conducting qualitative and quantitative research in a complex domain, ideally digital assets or adjacent fields Comfort moving from ambiguous questions to structured plans and decision ready outputs Has a solid understanding of blockchain ecosystem elements like DeFi, Exchanges, Wallets, Smart Contracts, mixers and privacy services. Bonus Experience: Databricks and PySpark Strong academic background Building and maintaining data pipelines Capture data requirements and build ad-hoc systems Public facing experience: bylined reports, webinars, conference speaking, or media commentary Applied and advanced professional experience using data science and data exploitation techniques to analyse crime in cryptocurrency Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries Cycle to Work Scheme
13/06/2026
Full time
Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? The impact you will have: Join Intel to turn Elliptic's datasets into decisions, stories, and measurable outcomes. You'll investigate complex patterns in digital assets, build reproducible analyses, and craft clear narratives and visuals that inform Product and Marketing, enable Sales and Policy conversations, and raise Elliptic's voice in the market. You own the journey from raw data to a crisp story. What you will do: Lead mixed method research on crypto ecosystems and behaviours, combining quantitative analysis with strong domain context. Design clear, accurate visuals and written narratives for reports, blogs, briefings, talks, and customer materials. Build analysis assets and tools that Marketing and Communications can use across campaigns and channels. Be a key part of our Intelligence organisation to validate findings and ensure methodological rigour and relevance. Support Product with evidence on problems, opportunities, and outcome metrics grounded in Intel data. Provide Marketing and Revenue with concise analyses and visuals that clarify trends, value, and risk for prospects and customers. Maintain the highest standards for data quality, documentation, and reproducibility. Create notebooks, datasets, and dashboards that make recurring analyses faster and easier to reuse. You will be a great fit here if you: Are highly curious and sceptical Explain complex work with clarity and confidence, adapting depth to the audience Care about visual clarity as much as analytical correctness Are rigorous, curious, and sceptical - you pursue evidence to ground truth Enjoy collaborating across Data, Marketing, Revenue and Product Are very interested in Cryptocurrencies. Are fluent in AI and agentic workflows Our ideal candidate: Has a STEM degree. Has experience handling end-to-end data projects, from data extraction to creating narratives passing by creating compelling dashboards Is comfortable querying data with SQL and Python Experience conducting qualitative and quantitative research in a complex domain, ideally digital assets or adjacent fields Comfort moving from ambiguous questions to structured plans and decision ready outputs Has a solid understanding of blockchain ecosystem elements like DeFi, Exchanges, Wallets, Smart Contracts, mixers and privacy services. Bonus Experience: Databricks and PySpark Strong academic background Building and maintaining data pipelines Capture data requirements and build ad-hoc systems Public facing experience: bylined reports, webinars, conference speaking, or media commentary Applied and advanced professional experience using data science and data exploitation techniques to analyse crime in cryptocurrency Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries Cycle to Work Scheme
.We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.We're searching for a Workday Payroll Systems Analyst to join us on a permanent basis at our head office in Coventry.JOB PURPOSETo act as the subject matter expert for Workday Payroll, ensuring accurate, compliant and efficient payroll-related system processes that support a high-quality colleague experience and meet business and service level requirements.To own and support Workday Payroll configuration and processing dependencies across Time and Absence, Compensation and Benefits, ensuring changes are assessed, tested and implemented effectively.To support the Head of HR Systems and Payroll Manager in maintaining payroll data integrity, optimising payroll-related Workday processes, supporting release management, and delivering enhancements, controls and reporting that reduce risk and improve service delivery.ESSENTIAL KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCEMinimum of 3+ years of focused Workday configuration or support experience, with strong expertise in Payroll and a good understanding of system flows, business process design, security and payroll-related integrations.Demonstrable experience supporting and enhancing Workday Payroll, with working knowledge of Time and Absence and Compensation and Benefits dependencies and how they impact payroll outcomes.Strong understanding of payroll processes, controls and legislation, together with HR systems knowledge and either relevant qualifications or demonstrable equivalent experience.Experience of analysing payroll requirements, process mapping, test planning and defect resolution, with the ability to manage multiple priorities and deliver system improvements effectively through structured project delivery and change management.Strong interpersonal and stakeholder management skills, with the ability to advise on payroll-related system issues and build effective working relationships across HR, Payroll, Finance, IT and third-party providers.Working understanding of payroll governance, audit requirements, data protection obligations including GDPR, and the importance of data accuracy and confidentialityExcellent problem solving and analytical skills, with the ability to investigate payroll issues, identify root causes and recommend practical solutions.Excellent attention to detail and a strong focus on accuracy, with the ability to manage sensitive payroll data and prioritise work effectively within a fast-paced environment.Knowledge of agile delivery methods, process improvement techniques, and core project and change management principles, with the ability to support the successful delivery and adoption of system changes.Desirable Knowledge and ExperienceExperience of AI and automation in HR or payroll system environments, with the ability to identify opportunities to improve efficiency, accuracy, controls or user experience, would be desirable.Experience supporting or working with payroll-related integrations, interfaces and downstream data dependencies would be desirable.Knowledge of Jersey, Isle of Man payroll considerations.KEY RESULT AREASAct as the lead specialist for Workday Payroll processes and configuration, ensuring payroll-related activities are delivered accurately, on time and in line with business requirements and service expectations.Own ongoing post-production support, ticket triage, issue resolution, defect management and enhancement activity for payroll-related Workday functionality, working with the Head of HR Systems to prioritise the backlog according to business need and risk.Analyse, design, test and implement payroll-related system changes, ensuring impacts across Time and Absence, Compensation and Benefits, integrations and downstream processes are fully understood and controlled, with clear test plans, test scripts and business sign-off where required.Support Workday biannual release management for payroll-related functionality, including reviewing release content, assessing impacts, coordinating regression testing and user acceptance testing, managing deployment readiness and recommending adoption where beneficial.Maintain strong payroll data quality, controls and security within Workday and related systems, supporting audit readiness and compliance with relevant regulations and legislation including GDPR.Provide expert guidance, documentation and user support to Payroll, HR and key stakeholders to ensure payroll-related processes are understood and executed effectively.Produce and maintain reporting, reconciliations and status updates relating to payroll changes, tickets, incidents, service performance and key controls, escalating issues where appropriate.Develop, run and support payroll and workforce reports in Workday to meet operational, audit and business requirements, working with reporting colleagues where needed.Support payroll-related cyclical activity such as pay reviews, bonus processing, annual reward events and year-end requirements, ensuring configuration and processing impacts are managed effectively.Work closely with Payroll, Finance, IT, external providers and wider HR Systems colleagues to maintain and improve payroll integrations and end-to-end process effectiveness.Build and maintain strong working relationships with stakeholders across HR, Payroll, Reward, Finance, Digital and external partners to support effective payroll service delivery and change management.Support payroll-related projects and change initiatives by contributing to planning, impact assessment, testing, stakeholder engagement, process improvement activity and implementation readiness.Use insight, process knowledge and best practice to identify opportunities to improve payroll accuracy, simplify and automate processes, strengthen controls and enhance user experience within Workday.Keep up to date with Workday payroll best practice and product developments, using vendor resources and support partners to troubleshoot issues and maximise system capability.COMMUNICATIONS AND WORKING RELATIONSHIPSHead of HR Systems, HR Systems team, Payroll team, People Services teams and HR functional experts including Reward and People Operations.Finance teams and relevant payroll governance or compliance stakeholders.Workday support partners, AMS providers and external payroll or benefit vendors as required.UK IT departments, IT Service Desk, Integrations and digital support teams.Managers and colleagues across the business who rely on accurate payroll, time, absence and reward data.Department heads and stakeholders involved in payroll change, reporting, controls and continuous improvement activity.Third-party system and service partners supporting payroll, benefits, time recording and related HR technology processes.What's in it for you?Competitive Base salaryHybrid Working - 4 days at our Binley, Coventry office and 1 day WFH.Discretionary bonusRetirement savings planLife assuranceEnhanced maternity/paternity/adoption leave for anyone expecting or adopting a childA wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.Why Choose Us?Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn - we know we haven't always got all the answers - listening and learning with you is what helps provide the best service to our customers.Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythmWhat's NextIf your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
13/06/2026
Full time
.We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.We're searching for a Workday Payroll Systems Analyst to join us on a permanent basis at our head office in Coventry.JOB PURPOSETo act as the subject matter expert for Workday Payroll, ensuring accurate, compliant and efficient payroll-related system processes that support a high-quality colleague experience and meet business and service level requirements.To own and support Workday Payroll configuration and processing dependencies across Time and Absence, Compensation and Benefits, ensuring changes are assessed, tested and implemented effectively.To support the Head of HR Systems and Payroll Manager in maintaining payroll data integrity, optimising payroll-related Workday processes, supporting release management, and delivering enhancements, controls and reporting that reduce risk and improve service delivery.ESSENTIAL KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCEMinimum of 3+ years of focused Workday configuration or support experience, with strong expertise in Payroll and a good understanding of system flows, business process design, security and payroll-related integrations.Demonstrable experience supporting and enhancing Workday Payroll, with working knowledge of Time and Absence and Compensation and Benefits dependencies and how they impact payroll outcomes.Strong understanding of payroll processes, controls and legislation, together with HR systems knowledge and either relevant qualifications or demonstrable equivalent experience.Experience of analysing payroll requirements, process mapping, test planning and defect resolution, with the ability to manage multiple priorities and deliver system improvements effectively through structured project delivery and change management.Strong interpersonal and stakeholder management skills, with the ability to advise on payroll-related system issues and build effective working relationships across HR, Payroll, Finance, IT and third-party providers.Working understanding of payroll governance, audit requirements, data protection obligations including GDPR, and the importance of data accuracy and confidentialityExcellent problem solving and analytical skills, with the ability to investigate payroll issues, identify root causes and recommend practical solutions.Excellent attention to detail and a strong focus on accuracy, with the ability to manage sensitive payroll data and prioritise work effectively within a fast-paced environment.Knowledge of agile delivery methods, process improvement techniques, and core project and change management principles, with the ability to support the successful delivery and adoption of system changes.Desirable Knowledge and ExperienceExperience of AI and automation in HR or payroll system environments, with the ability to identify opportunities to improve efficiency, accuracy, controls or user experience, would be desirable.Experience supporting or working with payroll-related integrations, interfaces and downstream data dependencies would be desirable.Knowledge of Jersey, Isle of Man payroll considerations.KEY RESULT AREASAct as the lead specialist for Workday Payroll processes and configuration, ensuring payroll-related activities are delivered accurately, on time and in line with business requirements and service expectations.Own ongoing post-production support, ticket triage, issue resolution, defect management and enhancement activity for payroll-related Workday functionality, working with the Head of HR Systems to prioritise the backlog according to business need and risk.Analyse, design, test and implement payroll-related system changes, ensuring impacts across Time and Absence, Compensation and Benefits, integrations and downstream processes are fully understood and controlled, with clear test plans, test scripts and business sign-off where required.Support Workday biannual release management for payroll-related functionality, including reviewing release content, assessing impacts, coordinating regression testing and user acceptance testing, managing deployment readiness and recommending adoption where beneficial.Maintain strong payroll data quality, controls and security within Workday and related systems, supporting audit readiness and compliance with relevant regulations and legislation including GDPR.Provide expert guidance, documentation and user support to Payroll, HR and key stakeholders to ensure payroll-related processes are understood and executed effectively.Produce and maintain reporting, reconciliations and status updates relating to payroll changes, tickets, incidents, service performance and key controls, escalating issues where appropriate.Develop, run and support payroll and workforce reports in Workday to meet operational, audit and business requirements, working with reporting colleagues where needed.Support payroll-related cyclical activity such as pay reviews, bonus processing, annual reward events and year-end requirements, ensuring configuration and processing impacts are managed effectively.Work closely with Payroll, Finance, IT, external providers and wider HR Systems colleagues to maintain and improve payroll integrations and end-to-end process effectiveness.Build and maintain strong working relationships with stakeholders across HR, Payroll, Reward, Finance, Digital and external partners to support effective payroll service delivery and change management.Support payroll-related projects and change initiatives by contributing to planning, impact assessment, testing, stakeholder engagement, process improvement activity and implementation readiness.Use insight, process knowledge and best practice to identify opportunities to improve payroll accuracy, simplify and automate processes, strengthen controls and enhance user experience within Workday.Keep up to date with Workday payroll best practice and product developments, using vendor resources and support partners to troubleshoot issues and maximise system capability.COMMUNICATIONS AND WORKING RELATIONSHIPSHead of HR Systems, HR Systems team, Payroll team, People Services teams and HR functional experts including Reward and People Operations.Finance teams and relevant payroll governance or compliance stakeholders.Workday support partners, AMS providers and external payroll or benefit vendors as required.UK IT departments, IT Service Desk, Integrations and digital support teams.Managers and colleagues across the business who rely on accurate payroll, time, absence and reward data.Department heads and stakeholders involved in payroll change, reporting, controls and continuous improvement activity.Third-party system and service partners supporting payroll, benefits, time recording and related HR technology processes.What's in it for you?Competitive Base salaryHybrid Working - 4 days at our Binley, Coventry office and 1 day WFH.Discretionary bonusRetirement savings planLife assuranceEnhanced maternity/paternity/adoption leave for anyone expecting or adopting a childA wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.Why Choose Us?Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn - we know we haven't always got all the answers - listening and learning with you is what helps provide the best service to our customers.Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythmWhat's NextIf your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
ABOUT GREEN MAN GAMING Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in house marketing services leverage billions of first party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW Green Man Gaming operates across games eCommerce, digital distribution, publishing, B2B services and partner facing platforms. We're looking for a Technical Product Manager to connect product strategy, partner needs and delivery execution across our products and platforms. Reporting to the EVP of Product & Delivery, you'll own the product backlog, define requirements, user stories and acceptance criteria, and run sprint ceremonies to keep roadmap initiatives planned, prioritised and delivered. You will work closely with Engineering on technical constraints and platform capabilities to produce clear, actionable scope. You will support our Business Development team by running platform demos, answering technical questions and producing documentation for partners and prospects. You'll also maintain regular contact with existing partners to capture their needs and frustrations, feeding that back into use cases, requirements and roadmap improvements. This isn't a coding role, but you'll need a solid understanding of systems, APIs and technical architecture to work effectively with engineering teams and external technical stakeholders. KEY DELIVERABLES PRODUCT ROADMAP DELIVERY: Turn roadmap priorities into clear scope, requirements, user stories, sprint plans and delivered outcomes across GMG products and platforms. BACKLOG & SPRINT PLANNING: Own and manage the product backlog, keep priorities well defined and sprint ready, run sprint ceremonies, and give Engineering and QA the clarity they need to deliver. TECHNICAL PRODUCT DEFINITION: Define workflows, UX requirements, acceptance criteria, business rules and edge cases, making sound product decisions within agreed roadmap priorities. TECHNICAL SALES & PARTNER ENGAGEMENT: Support business development by running platform demos, explaining capabilities, APIs, integrations and workflows to publishers, partners and prospects, and maintaining regular contact to capture needs and feedback. FEEDBACK & PRODUCT IMPROVEMENT: Gather feedback from partners, publishers, customers and internal teams, and translate it into use cases, user stories, requirements and roadmap improvements. CROSS-FUNCTIONAL ALIGNMENT: Keep Product, Engineering, QA, Commercial and external stakeholders aligned on what is being built, why, and how it will be delivered. YOU HAVE PRODUCT MANAGEMENT EXPERIENCE: A background in a Product Manager, Technical Product Manager, Product Owner, Business Analyst or similar role within a SaaS, eCommerce, platform, B2B or technology led environment. TECHNICAL FLUENCY: A working understanding of APIs, integrations, platforms and technical workflows. You don't need to code, but you're confident working with Engineering and asking the right questions. REQUIREMENTS & SCOPE DEFINITION: The ability to turn product direction, business needs and stakeholder feedback into clear user stories, workflows, UX requirements, acceptance criteria and functional documentation. AGILE PRODUCT DELIVERY: Experience in Agile environments, comfortable running backlog refinement, sprint planning, stand ups, reviews and retrospectives without losing sight of outcomes. TECHNICAL SALES & COMMERCIAL AWARENESS: Confident joining partner calls, running demos and explaining product functionality, integrations and workflows to external stakeholders. STAKEHOLDER MANAGEMENT & COMMUNICATION: A clear communicator who can keep Product, Engineering, QA, Commercial and external partners aligned throughout delivery. ORGANISED & SELF SUFFICIENT: Comfortable working independently in a fully remote environment, able to prioritise across multiple workstreams and bring structure to ambiguity. TOOLS & DOCUMENTATION: Able to produce clear product documentation, requirements, release notes and partner facing materials. Jira and Confluence experience is desirable. WE HAVE Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years Company Share Option Plan 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
13/06/2026
Full time
ABOUT GREEN MAN GAMING Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in house marketing services leverage billions of first party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW Green Man Gaming operates across games eCommerce, digital distribution, publishing, B2B services and partner facing platforms. We're looking for a Technical Product Manager to connect product strategy, partner needs and delivery execution across our products and platforms. Reporting to the EVP of Product & Delivery, you'll own the product backlog, define requirements, user stories and acceptance criteria, and run sprint ceremonies to keep roadmap initiatives planned, prioritised and delivered. You will work closely with Engineering on technical constraints and platform capabilities to produce clear, actionable scope. You will support our Business Development team by running platform demos, answering technical questions and producing documentation for partners and prospects. You'll also maintain regular contact with existing partners to capture their needs and frustrations, feeding that back into use cases, requirements and roadmap improvements. This isn't a coding role, but you'll need a solid understanding of systems, APIs and technical architecture to work effectively with engineering teams and external technical stakeholders. KEY DELIVERABLES PRODUCT ROADMAP DELIVERY: Turn roadmap priorities into clear scope, requirements, user stories, sprint plans and delivered outcomes across GMG products and platforms. BACKLOG & SPRINT PLANNING: Own and manage the product backlog, keep priorities well defined and sprint ready, run sprint ceremonies, and give Engineering and QA the clarity they need to deliver. TECHNICAL PRODUCT DEFINITION: Define workflows, UX requirements, acceptance criteria, business rules and edge cases, making sound product decisions within agreed roadmap priorities. TECHNICAL SALES & PARTNER ENGAGEMENT: Support business development by running platform demos, explaining capabilities, APIs, integrations and workflows to publishers, partners and prospects, and maintaining regular contact to capture needs and feedback. FEEDBACK & PRODUCT IMPROVEMENT: Gather feedback from partners, publishers, customers and internal teams, and translate it into use cases, user stories, requirements and roadmap improvements. CROSS-FUNCTIONAL ALIGNMENT: Keep Product, Engineering, QA, Commercial and external stakeholders aligned on what is being built, why, and how it will be delivered. YOU HAVE PRODUCT MANAGEMENT EXPERIENCE: A background in a Product Manager, Technical Product Manager, Product Owner, Business Analyst or similar role within a SaaS, eCommerce, platform, B2B or technology led environment. TECHNICAL FLUENCY: A working understanding of APIs, integrations, platforms and technical workflows. You don't need to code, but you're confident working with Engineering and asking the right questions. REQUIREMENTS & SCOPE DEFINITION: The ability to turn product direction, business needs and stakeholder feedback into clear user stories, workflows, UX requirements, acceptance criteria and functional documentation. AGILE PRODUCT DELIVERY: Experience in Agile environments, comfortable running backlog refinement, sprint planning, stand ups, reviews and retrospectives without losing sight of outcomes. TECHNICAL SALES & COMMERCIAL AWARENESS: Confident joining partner calls, running demos and explaining product functionality, integrations and workflows to external stakeholders. STAKEHOLDER MANAGEMENT & COMMUNICATION: A clear communicator who can keep Product, Engineering, QA, Commercial and external partners aligned throughout delivery. ORGANISED & SELF SUFFICIENT: Comfortable working independently in a fully remote environment, able to prioritise across multiple workstreams and bring structure to ambiguity. TOOLS & DOCUMENTATION: Able to produce clear product documentation, requirements, release notes and partner facing materials. Jira and Confluence experience is desirable. WE HAVE Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years Company Share Option Plan 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
12/06/2026
Full time
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
We are seeking an experienced Endur Business Analyst to join a dynamic consultancy team specialising in delivering advisory services to clients within the energy and commodities trading sector. This role is based in London and offers an excellent daily rate of £800. The successful candidate will work closely with technical and business stakeholders to analyse, document and enhance complex trading workflows using the Endur ETRM platform. Leveraging strong domain knowledge in energy trading, the Business Analyst will provide critical insight and advisory services to ensure the effective implementation and optimisation of Endur solutions tailored to client needs. Key Responsibilities Gather and document business requirements from stakeholders across trading, risk, operations, and IT functions. Assist in the design and configuration of Endur solutions to meet business objectives. Act as a liaison between business users and technical teams, ensuring clarity in requirements and project deliverables. Conduct analysis of trading products such as power, gas, oil, and derivatives, and map them into Endur functionality. Support testing and validation activities, including UAT, integration testing, and regression testing. Provide input on Endur best practices and product roadmap alignment. Develop comprehensive documentation, training materials, and user guides. Assist in project planning, risk management, and progress reporting. Required Skills and Experience Previous experience as a Business Analyst with a strong focus on the Endur ETRM platform. Solid understanding of energy trading markets, including physical and financial products. Proven ability to translate business requirements into detailed functional specifications. Experience with Endur core modules such as Trade Capture, Deal Modelling, Settlement, OpenComponents, and JVS. Strong analytical and problem solving skills with a keen attention to detail. Experience in Agile and Waterfall project environments. Excellent communication and stakeholder management skills. Proficient in Microsoft Office tools, particularly Excel and Visio. Desirable Experience Familiarity with OpenLink Endur version upgrades and customisation projects. Experience working with SQL for data analysis and reporting. Background in consultancy or advisory services within the commodities trading sector. This is an exciting opportunity for a motivated Business Analyst with Endur expertise to take on a pivotal role in delivering strategic advisory services to high profile clients. If you have a passion for trading systems and a proven track record of delivering results in dynamic environments, we invite you to apply.
12/06/2026
Full time
We are seeking an experienced Endur Business Analyst to join a dynamic consultancy team specialising in delivering advisory services to clients within the energy and commodities trading sector. This role is based in London and offers an excellent daily rate of £800. The successful candidate will work closely with technical and business stakeholders to analyse, document and enhance complex trading workflows using the Endur ETRM platform. Leveraging strong domain knowledge in energy trading, the Business Analyst will provide critical insight and advisory services to ensure the effective implementation and optimisation of Endur solutions tailored to client needs. Key Responsibilities Gather and document business requirements from stakeholders across trading, risk, operations, and IT functions. Assist in the design and configuration of Endur solutions to meet business objectives. Act as a liaison between business users and technical teams, ensuring clarity in requirements and project deliverables. Conduct analysis of trading products such as power, gas, oil, and derivatives, and map them into Endur functionality. Support testing and validation activities, including UAT, integration testing, and regression testing. Provide input on Endur best practices and product roadmap alignment. Develop comprehensive documentation, training materials, and user guides. Assist in project planning, risk management, and progress reporting. Required Skills and Experience Previous experience as a Business Analyst with a strong focus on the Endur ETRM platform. Solid understanding of energy trading markets, including physical and financial products. Proven ability to translate business requirements into detailed functional specifications. Experience with Endur core modules such as Trade Capture, Deal Modelling, Settlement, OpenComponents, and JVS. Strong analytical and problem solving skills with a keen attention to detail. Experience in Agile and Waterfall project environments. Excellent communication and stakeholder management skills. Proficient in Microsoft Office tools, particularly Excel and Visio. Desirable Experience Familiarity with OpenLink Endur version upgrades and customisation projects. Experience working with SQL for data analysis and reporting. Background in consultancy or advisory services within the commodities trading sector. This is an exciting opportunity for a motivated Business Analyst with Endur expertise to take on a pivotal role in delivering strategic advisory services to high profile clients. If you have a passion for trading systems and a proven track record of delivering results in dynamic environments, we invite you to apply.
Customer Journey Manager (Business Analyst Data Quality) 6 Months - Contract Leeds / Edinburgh (2 days a week on site) Are you passionate about data and its impact on customer experience? Do you thrive in a dynamic banking environment where your analytical skills can shine? If so, we have an exciting opportunity for you! What You'll Do: As the Customer Journey Manager focused on Data Quality, you'll play a pivotal role in enhancing our customer experience through effective data management. Here's what your day-to-day will look like: Data Analysis: Dive deep into various data sources to identify key themes, trends, and potential business impacts that drive decision-making. Research Excellence: Conduct primary research and curate relevant information to inform analysis and reporting. Stakeholder Support: Enable and advise stakeholders on data management systems and frameworks to maximize business benefits. Documentation Development: Craft, edit, and tailor materials to ensure clear communication across diverse audiences while maintaining organizational standards. Process Improvement: Identify shortcomings in current processes and contribute to enhancements using established change management frameworks. Guidance on Data Policies: Provide insights to managers and stakeholders regarding data policies, procedures, and best practices. Issue Investigation: Investigate queries and non-compliance matters, pinpointing root causes and proposing viable solutions. IT Security & Governance: Support improvements in data governance and security protocols within your area of responsibility. Risk Management: Employ established risk management systems to safeguard the organization against undue risks. Strategic Contribution: Participate in strategic planning and knowledge management efforts, facilitating continuous improvement. Team Leadership: Supervise and guide a team, ensuring alignment with objectives and fostering a collaborative environment. Continuous Learning: Embrace personal development and mentor others through coaching and training opportunities. Networking: Build effective internal networks, offering consultancy-style support and guidance to stakeholders across the organization. Who You Are: A data enthusiast with strong analytical skills and experience in data management. A proactive problem solver who enjoys identifying opportunities for improvement. An excellent communicator, capable of tailoring messages to various audiences. A collaborative team player who thrives in a fast-paced environment and enjoys supporting others. Why Join Us? At our client, you'll be part of a vibrant team committed to delivering outstanding customer experiences. We offer: Competitive salary and benefits package Opportunities for professional growth and development A supportive and inclusive work environment The chance to make a real impact in the banking industry Ready to embark on this exciting journey? If you are eager to leverage your skills in a role that combines data quality management with enhancing customer journeys, we want to hear from you! Apply today and take the next step in your career with us! Join us in shaping the future of banking through data-driven decision-making. Your journey begins here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
11/06/2026
Contractor
Customer Journey Manager (Business Analyst Data Quality) 6 Months - Contract Leeds / Edinburgh (2 days a week on site) Are you passionate about data and its impact on customer experience? Do you thrive in a dynamic banking environment where your analytical skills can shine? If so, we have an exciting opportunity for you! What You'll Do: As the Customer Journey Manager focused on Data Quality, you'll play a pivotal role in enhancing our customer experience through effective data management. Here's what your day-to-day will look like: Data Analysis: Dive deep into various data sources to identify key themes, trends, and potential business impacts that drive decision-making. Research Excellence: Conduct primary research and curate relevant information to inform analysis and reporting. Stakeholder Support: Enable and advise stakeholders on data management systems and frameworks to maximize business benefits. Documentation Development: Craft, edit, and tailor materials to ensure clear communication across diverse audiences while maintaining organizational standards. Process Improvement: Identify shortcomings in current processes and contribute to enhancements using established change management frameworks. Guidance on Data Policies: Provide insights to managers and stakeholders regarding data policies, procedures, and best practices. Issue Investigation: Investigate queries and non-compliance matters, pinpointing root causes and proposing viable solutions. IT Security & Governance: Support improvements in data governance and security protocols within your area of responsibility. Risk Management: Employ established risk management systems to safeguard the organization against undue risks. Strategic Contribution: Participate in strategic planning and knowledge management efforts, facilitating continuous improvement. Team Leadership: Supervise and guide a team, ensuring alignment with objectives and fostering a collaborative environment. Continuous Learning: Embrace personal development and mentor others through coaching and training opportunities. Networking: Build effective internal networks, offering consultancy-style support and guidance to stakeholders across the organization. Who You Are: A data enthusiast with strong analytical skills and experience in data management. A proactive problem solver who enjoys identifying opportunities for improvement. An excellent communicator, capable of tailoring messages to various audiences. A collaborative team player who thrives in a fast-paced environment and enjoys supporting others. Why Join Us? At our client, you'll be part of a vibrant team committed to delivering outstanding customer experiences. We offer: Competitive salary and benefits package Opportunities for professional growth and development A supportive and inclusive work environment The chance to make a real impact in the banking industry Ready to embark on this exciting journey? If you are eager to leverage your skills in a role that combines data quality management with enhancing customer journeys, we want to hear from you! Apply today and take the next step in your career with us! Join us in shaping the future of banking through data-driven decision-making. Your journey begins here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Description Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, between 08:00 - 17:00, based on scheduled shifts. Role Overview: The Service Desk Analyst (1st Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation of issues. This position supports both standard corporate and military specification systems, ensuring operational effectiveness across all supported platforms. Main Duties and Responsibilities: Provide first line customer support in response to incidents and service requests, including technical assistance across computer systems, software, and hardware within company-supported and military specification environments. Accurately log, update, and maintain ticket progress within the internal service desk system, ensuring all assigned tickets are regularly updated and managed to a high standard. Respond to user interactions via multiple channels, including face to face, telephone, email, and formal ticketing systems. Diagnose and resolve technical issues through effective fault finding and troubleshooting within agreed timeframes. Where issues fall outside of first line support remit, correctly categorise, prioritise, and route tickets to the appropriate second line resolver group or third party provider. Maintain a high level of customer satisfaction by responding to all enquiries and escalations professionally, promoting strong working relationships with Team Leidos stakeholders and service providers. Effectively manage workload, prioritising tasks in a dynamic environment with minimal supervision. Proactively monitor support workload to ensure applications and hosted environments are supported in line with business priorities and service level expectations. Produce and maintain end user documentation, including training materials, user guides, and FAQ resources to support knowledge sharing and self service. Skills Required: Customer Focus Problem Solving & Troubleshooting Communication & Collaboration Time Management & Organisation Accountability & Ownership Adaptability in Operational Environments Desirable Skills and Experience: Strong customer service skills with the ability to deliver a high standard of user support Ability to manage and prioritise workload effectively in a fast paced environment Demonstrated accountability and ownership of tasks through to completion Good communication skills, both written and verbal Solid IT literacy, including working knowledge of Microsoft applications Ability to work under pressure in a busy operational environment Previous experience within a Service Desk or IT support environment is advantageous, though not essential (full training provided) Familiarity with ServiceNow and/or Jira Service Management tools is desirable ITIL Foundation certification (or working towards) is preferred Clearance Requirements: BPSS Pre screening required to start SC required for the role Must hold or be eligible to apply for SC clearance Compensation and Benefits: Pay Range: £24,900.00 - £29,300.00 Benefits include: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Leidos will not ask for payment related information during any part of the application process. Commitment to Diversity and Inclusion: We welcome applications from all parts of the community and are committed to a truly diverse and inclusive culture. We provide equal access to opportunities and reasonable adjustments for applicants with disabilities. Commitment to Non Discrimination: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
11/06/2026
Full time
Description Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, between 08:00 - 17:00, based on scheduled shifts. Role Overview: The Service Desk Analyst (1st Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation of issues. This position supports both standard corporate and military specification systems, ensuring operational effectiveness across all supported platforms. Main Duties and Responsibilities: Provide first line customer support in response to incidents and service requests, including technical assistance across computer systems, software, and hardware within company-supported and military specification environments. Accurately log, update, and maintain ticket progress within the internal service desk system, ensuring all assigned tickets are regularly updated and managed to a high standard. Respond to user interactions via multiple channels, including face to face, telephone, email, and formal ticketing systems. Diagnose and resolve technical issues through effective fault finding and troubleshooting within agreed timeframes. Where issues fall outside of first line support remit, correctly categorise, prioritise, and route tickets to the appropriate second line resolver group or third party provider. Maintain a high level of customer satisfaction by responding to all enquiries and escalations professionally, promoting strong working relationships with Team Leidos stakeholders and service providers. Effectively manage workload, prioritising tasks in a dynamic environment with minimal supervision. Proactively monitor support workload to ensure applications and hosted environments are supported in line with business priorities and service level expectations. Produce and maintain end user documentation, including training materials, user guides, and FAQ resources to support knowledge sharing and self service. Skills Required: Customer Focus Problem Solving & Troubleshooting Communication & Collaboration Time Management & Organisation Accountability & Ownership Adaptability in Operational Environments Desirable Skills and Experience: Strong customer service skills with the ability to deliver a high standard of user support Ability to manage and prioritise workload effectively in a fast paced environment Demonstrated accountability and ownership of tasks through to completion Good communication skills, both written and verbal Solid IT literacy, including working knowledge of Microsoft applications Ability to work under pressure in a busy operational environment Previous experience within a Service Desk or IT support environment is advantageous, though not essential (full training provided) Familiarity with ServiceNow and/or Jira Service Management tools is desirable ITIL Foundation certification (or working towards) is preferred Clearance Requirements: BPSS Pre screening required to start SC required for the role Must hold or be eligible to apply for SC clearance Compensation and Benefits: Pay Range: £24,900.00 - £29,300.00 Benefits include: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Leidos will not ask for payment related information during any part of the application process. Commitment to Diversity and Inclusion: We welcome applications from all parts of the community and are committed to a truly diverse and inclusive culture. We provide equal access to opportunities and reasonable adjustments for applicants with disabilities. Commitment to Non Discrimination: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Business Analyst - Finance Operations - Contract Contract Business Analyst urgently required, for a leading media and entertainment company, to support various strategic projects, primarily focusing on ongoing technology implementation initiatives within the Accounts Payable (AP) process. The role will focus on process improvement, technology implementation, documentation, and stakeholder support. Key Responsibilities Gather requirements from cross functional teams. Analyse process data and identify improvement opportunities. Draft business requirements and process documentation. Support testing and implementation of new systems and processes. Help produce SOPs, workflow diagrams, and training materials. Requirements 2+ years' experience in business analysis. Experience in Accounts Payable or finance operations preferred. Strong analytical, communication, and stakeholder skills. Self starter with the ability to work independently. Lean Six Sigma qualification desirable. Rate: £400-£425 per day (Inside IR35, via Umbrella) Location: Central London (3 days per week in office) Start: ASAP Duration: 6 month initial contract Rates depend on experience and client requirements
11/06/2026
Full time
Business Analyst - Finance Operations - Contract Contract Business Analyst urgently required, for a leading media and entertainment company, to support various strategic projects, primarily focusing on ongoing technology implementation initiatives within the Accounts Payable (AP) process. The role will focus on process improvement, technology implementation, documentation, and stakeholder support. Key Responsibilities Gather requirements from cross functional teams. Analyse process data and identify improvement opportunities. Draft business requirements and process documentation. Support testing and implementation of new systems and processes. Help produce SOPs, workflow diagrams, and training materials. Requirements 2+ years' experience in business analysis. Experience in Accounts Payable or finance operations preferred. Strong analytical, communication, and stakeholder skills. Self starter with the ability to work independently. Lean Six Sigma qualification desirable. Rate: £400-£425 per day (Inside IR35, via Umbrella) Location: Central London (3 days per week in office) Start: ASAP Duration: 6 month initial contract Rates depend on experience and client requirements
Infineum is a world class specialty chemicals company dedicated to groundbreaking specialty chemicals through innovative research. Our purpose is to create a sustainable future through innovative chemistry and we are proud of our global footprint and commitment to safety. Why Work for Us Infineum offers competitive pay, work flexibility, and comprehensive wellbeing initiatives. Our inclusive and collaborative culture ensures every team member is valued and empowered, fostering growth and development. Join Infineum for a rewarding career where innovation and support are at the forefront. Position Summary As part of the global Digital Technology function, this Data Analyst position plays a pivotal role in managing and maintaining trust in data assets, ensuring their integrity, consistency, and usability across the enterprise. The role supports enterprise data governance and data quality initiatives across the organisation, with a focus on Collibra and SAP environments. The role provides hands on experience with the Collibra Data Intelligence Platform (DIP) and Data Quality & Observability (DQ&O), as well as exposure to the SAP S/4HANA Business Suite and SAP Master Data Governance (MDG); and a data and analytics platform based around Azure, Snowflake and PowerBI. This role will initially focus on using Collibra to automate data quality checks and drive continuous improvement in Governance. Acting as a key liaison between business stakeholders and IT teams, this role ensures that data is properly structured, governed, and maintained across systems, enabling trusted data for analytics, reporting, and operational efficiency. In addition, you will support master data processes and contribute to the evolution of centralised data governance and MDG capabilities across the enterprise. This role will also involve the administration of master data and other critical system data, ensuring consistency, accuracy, and alignment with business and operational needs, mainly in SAP S4/HANA Business Suite and SAP Master Data Governance (MDG) system. Over time, this process may also evolve to additionally support the SAP MDG system, contributing to the design and implementation of future state data administration processes. What You Will Be Doing Data Quality Monitoring & Issue Management: Perform data profiling and execute data quality checks using Collibra DQ&O Monitor data quality dashboards and analyse KPIs, trends, and anomalies Support root cause analysis and remediation of data quality issues Collaborate with data owners and stewards to improve data quality and prevent recurring issues Data Governance & Stewardship Support: Support definition of data ownership, stewardship, and governance processes Maintain and enrich metadata and data catalogues within Collibra Help define and enforce data standards, naming conventions, and business rules Ensure data is structured, standardised, and aligned with governance policies Contribute to the documentation and continuous improvement of governance procedures Stakeholder Collaboration: Engage with business and technical teams to understand data requirements and challenges Translate business needs into data quality rules and governance processes Present insights, findings from data quality reports, and recommendations to stakeholders. Support user onboarding and training on data governance practices and tools Support training and onboarding of users on SAP and Collibra tools and data quality practices. Process Improvement & Governance Support: Identify opportunities to improve data governance processes and data stewardship practices Support the development of governance policies, frameworks, and communication materials Contribute to training, awareness, and adoption of enterprise data governance Support audit and compliance activities related to data quality and governance Data Administration: Support the maintenance of master data (e.g., customer, vendor, material, finance) primarily in SAP S/4HANA and MDG. Ensure data consistency and lifecycle management across SAP systems and wider application landscape Collaborate with SAP functional teams to align data structures with business processes Contribute to the design and evolution of centralised master data governance (MDG) NB: Data Administration activities are not anticipated to be a large component of this role's activity. A successful candidate may have: Skills and experience in some of the following areas are advantageous; training will be provided for the right candidate. SAP Data Administration: Experience: Managing master data, including data maintenance, administration, and cleansing processes Awareness: SAP data structures, transactions, and integration points Exposure: SAP S/4HANA, SAP MDG (Master Data Governance), SAP Datasphere Data Governance & Quality Tools: Experience: Defining and monitoring data quality rules, metrics, and controls Awareness: Metadata management, data lineage, data cataloguing, and governance frameworks Exposure: Collibra (or similar data governance platforms), Talend, Snowflake, Power BI Technical Skills: Experience: Proficiency in SQL and data analysis techniques (e.g. data profiling, querying, and validation) Awareness: Data governance principles, including data security, privacy, and compliance Exposure: Data visualisation tools (e.g. Power BI) and data processing or integration concepts Core Competencies: Strong analytical and problem solving skills Ability to work with both technical and non-technical stakeholders Effective communication and presentation skills Attention to detail and commitment to high data quality standards Qualifications: Bachelor's degree in Information Management, Data Science, Business, or a STEM related field (desirable) Experience working in data, analytics, or SAP environments is beneficial Relevant certifications (e.g., CDMP, DAMA) are a plus What we offer: Flexible start timesto help balance work and life Annual performance-based bonuswith a target of 5% base salary(non-contractual) Generous pension schemewith up to 10% employer contribution 25 days holiday plus bank holidays, with the option to buy a week more Private medical insurance, with family cover available Enhanced parental leaveincluding 13 weeks full pay for maternity/adoption and 4 weeks full pay for paternity Wellbeing perks, including Headspace subscription, Employee Assistance Program, and voluntary health checks Community outreach activities & social clubs- Wellbeing, a variety of affinity groups, Environmental, Sports Fitness & wellness subsidyof £20 per month and access to MyActive discounts portal Life assuranceworth three times your annual salary
10/06/2026
Full time
Infineum is a world class specialty chemicals company dedicated to groundbreaking specialty chemicals through innovative research. Our purpose is to create a sustainable future through innovative chemistry and we are proud of our global footprint and commitment to safety. Why Work for Us Infineum offers competitive pay, work flexibility, and comprehensive wellbeing initiatives. Our inclusive and collaborative culture ensures every team member is valued and empowered, fostering growth and development. Join Infineum for a rewarding career where innovation and support are at the forefront. Position Summary As part of the global Digital Technology function, this Data Analyst position plays a pivotal role in managing and maintaining trust in data assets, ensuring their integrity, consistency, and usability across the enterprise. The role supports enterprise data governance and data quality initiatives across the organisation, with a focus on Collibra and SAP environments. The role provides hands on experience with the Collibra Data Intelligence Platform (DIP) and Data Quality & Observability (DQ&O), as well as exposure to the SAP S/4HANA Business Suite and SAP Master Data Governance (MDG); and a data and analytics platform based around Azure, Snowflake and PowerBI. This role will initially focus on using Collibra to automate data quality checks and drive continuous improvement in Governance. Acting as a key liaison between business stakeholders and IT teams, this role ensures that data is properly structured, governed, and maintained across systems, enabling trusted data for analytics, reporting, and operational efficiency. In addition, you will support master data processes and contribute to the evolution of centralised data governance and MDG capabilities across the enterprise. This role will also involve the administration of master data and other critical system data, ensuring consistency, accuracy, and alignment with business and operational needs, mainly in SAP S4/HANA Business Suite and SAP Master Data Governance (MDG) system. Over time, this process may also evolve to additionally support the SAP MDG system, contributing to the design and implementation of future state data administration processes. What You Will Be Doing Data Quality Monitoring & Issue Management: Perform data profiling and execute data quality checks using Collibra DQ&O Monitor data quality dashboards and analyse KPIs, trends, and anomalies Support root cause analysis and remediation of data quality issues Collaborate with data owners and stewards to improve data quality and prevent recurring issues Data Governance & Stewardship Support: Support definition of data ownership, stewardship, and governance processes Maintain and enrich metadata and data catalogues within Collibra Help define and enforce data standards, naming conventions, and business rules Ensure data is structured, standardised, and aligned with governance policies Contribute to the documentation and continuous improvement of governance procedures Stakeholder Collaboration: Engage with business and technical teams to understand data requirements and challenges Translate business needs into data quality rules and governance processes Present insights, findings from data quality reports, and recommendations to stakeholders. Support user onboarding and training on data governance practices and tools Support training and onboarding of users on SAP and Collibra tools and data quality practices. Process Improvement & Governance Support: Identify opportunities to improve data governance processes and data stewardship practices Support the development of governance policies, frameworks, and communication materials Contribute to training, awareness, and adoption of enterprise data governance Support audit and compliance activities related to data quality and governance Data Administration: Support the maintenance of master data (e.g., customer, vendor, material, finance) primarily in SAP S/4HANA and MDG. Ensure data consistency and lifecycle management across SAP systems and wider application landscape Collaborate with SAP functional teams to align data structures with business processes Contribute to the design and evolution of centralised master data governance (MDG) NB: Data Administration activities are not anticipated to be a large component of this role's activity. A successful candidate may have: Skills and experience in some of the following areas are advantageous; training will be provided for the right candidate. SAP Data Administration: Experience: Managing master data, including data maintenance, administration, and cleansing processes Awareness: SAP data structures, transactions, and integration points Exposure: SAP S/4HANA, SAP MDG (Master Data Governance), SAP Datasphere Data Governance & Quality Tools: Experience: Defining and monitoring data quality rules, metrics, and controls Awareness: Metadata management, data lineage, data cataloguing, and governance frameworks Exposure: Collibra (or similar data governance platforms), Talend, Snowflake, Power BI Technical Skills: Experience: Proficiency in SQL and data analysis techniques (e.g. data profiling, querying, and validation) Awareness: Data governance principles, including data security, privacy, and compliance Exposure: Data visualisation tools (e.g. Power BI) and data processing or integration concepts Core Competencies: Strong analytical and problem solving skills Ability to work with both technical and non-technical stakeholders Effective communication and presentation skills Attention to detail and commitment to high data quality standards Qualifications: Bachelor's degree in Information Management, Data Science, Business, or a STEM related field (desirable) Experience working in data, analytics, or SAP environments is beneficial Relevant certifications (e.g., CDMP, DAMA) are a plus What we offer: Flexible start timesto help balance work and life Annual performance-based bonuswith a target of 5% base salary(non-contractual) Generous pension schemewith up to 10% employer contribution 25 days holiday plus bank holidays, with the option to buy a week more Private medical insurance, with family cover available Enhanced parental leaveincluding 13 weeks full pay for maternity/adoption and 4 weeks full pay for paternity Wellbeing perks, including Headspace subscription, Employee Assistance Program, and voluntary health checks Community outreach activities & social clubs- Wellbeing, a variety of affinity groups, Environmental, Sports Fitness & wellness subsidyof £20 per month and access to MyActive discounts portal Life assuranceworth three times your annual salary
Executive Reporting & Business Analyst - Supply Chain & Operations Uxbridge, UK Aerospace, Defence & Advanced Manufacturing Transform Complex Business Information into Executive Insight An exceptional opportunity has arisen to join a world-renowned British aerospace and engineering organisation operating within a highly complex, precision manufacturing environment. This is a highly visible role supporting senior leadership across Sourcing, Supply Chain and Operations, helping transform large volumes of operational, technical and commercial information into clear, concise, executive-level insight that drives business performance and strategic decision-making. This is not a traditional Business Analyst role. We are seeking an individual who can quickly absorb information from multiple stakeholders, identify key messages, risks and opportunities, analyse complex data and create compelling executive presentations, reporting packs and decision-support materials for senior leadership audiences. If you enjoy solving business problems, producing high-quality management reporting and influencing decisions through clear analysis and presentation, this role offers exceptional exposure and long-term career development. What You'll Be Doing Executive Reporting & Decision Support Create high-quality executive presentations, leadership updates and reporting packs for senior management and leadership meetings Develop visually compelling PowerPoint presentations that transform complex operational and sourcing information into clear business insight Prepare executive summaries, briefing papers and management reports for senior stakeholders Support leadership decision-making through structured analysis, recommendations and actionable insight Business Analysis & Operational Insight Analyse complex sourcing, supply chain and operational data to identify trends, risks and performance opportunities Investigate root causes behind delivery, supplier, quality and cost challenges Support strategic sourcing initiatives and operational improvement programmes Monitor operational performance and provide data-driven recommendations Stakeholder Engagement Work closely with senior leaders across Sourcing, Engineering, Operations, Manufacturing and Quality Attend operational reviews and leadership meetings, capturing key actions, risks and priorities Coordinate information from multiple teams and present it in a structured, executive-ready format Continuous Improvement Improve reporting processes, management information and operational visibility Support the implementation of AI-enabled reporting and analytical workflows Drive improvements in reporting quality, data accuracy and decision-making effectiveness Essential Experience PowerPoint & Executive Reporting A key requirement of this role is the ability to create high-quality executive presentations and leadership reporting packs. You must have demonstrable experience producing: Executive presentations Board or leadership reporting packs PowerPoint slide decks Management reports Executive summaries Steering committee or governance reporting Business Analysis Experience within Business Analysis, Performance Analysis, PMO, Operational Analysis or similar analytical roles Strong analytical and structured problem-solving skills Ability to translate complex information into clear, concise business insight Experience supporting senior stakeholders and leadership teams Technical Skills Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas, large datasets) Advanced PowerPoint skills Power BI or similar reporting tools ERP/MRP systems exposure (SAP advantageous) Highly Desirable Experience We would be particularly interested in candidates with experience in: Supply Chain Procurement / Sourcing Manufacturing Operations Engineering Operations Aerospace Defence Automotive Advanced Manufacturing Operational Performance Reporting Continuous Improvement PMO / Strategic Programme Reporting Personal Attributes We're looking for someone who is: Naturally curious and analytical Highly organised and detail orientated Comfortable working with senior stakeholders Able to simplify complexity Strong in written communication and presentation creation Commercially aware and operationally focused Confident challenging assumptions and asking insightful questions Why Join? This role offers significantly greater visibility and influence than a typical Business Analyst position. You will work directly with senior leaders within a globally respected aerospace and engineering business, supporting strategic decisions that impact sourcing, supply chain performance and operational effectiveness. Your analysis, reporting and presentations will directly influence business priorities, investment decisions and operational performance across a highly complex engineering environment. If you have a talent for turning complex information into compelling executive insight and enjoy producing high-quality presentations that influence business decisions, we would love to hear from you. Apply now or get in touch for further information.
09/06/2026
Full time
Executive Reporting & Business Analyst - Supply Chain & Operations Uxbridge, UK Aerospace, Defence & Advanced Manufacturing Transform Complex Business Information into Executive Insight An exceptional opportunity has arisen to join a world-renowned British aerospace and engineering organisation operating within a highly complex, precision manufacturing environment. This is a highly visible role supporting senior leadership across Sourcing, Supply Chain and Operations, helping transform large volumes of operational, technical and commercial information into clear, concise, executive-level insight that drives business performance and strategic decision-making. This is not a traditional Business Analyst role. We are seeking an individual who can quickly absorb information from multiple stakeholders, identify key messages, risks and opportunities, analyse complex data and create compelling executive presentations, reporting packs and decision-support materials for senior leadership audiences. If you enjoy solving business problems, producing high-quality management reporting and influencing decisions through clear analysis and presentation, this role offers exceptional exposure and long-term career development. What You'll Be Doing Executive Reporting & Decision Support Create high-quality executive presentations, leadership updates and reporting packs for senior management and leadership meetings Develop visually compelling PowerPoint presentations that transform complex operational and sourcing information into clear business insight Prepare executive summaries, briefing papers and management reports for senior stakeholders Support leadership decision-making through structured analysis, recommendations and actionable insight Business Analysis & Operational Insight Analyse complex sourcing, supply chain and operational data to identify trends, risks and performance opportunities Investigate root causes behind delivery, supplier, quality and cost challenges Support strategic sourcing initiatives and operational improvement programmes Monitor operational performance and provide data-driven recommendations Stakeholder Engagement Work closely with senior leaders across Sourcing, Engineering, Operations, Manufacturing and Quality Attend operational reviews and leadership meetings, capturing key actions, risks and priorities Coordinate information from multiple teams and present it in a structured, executive-ready format Continuous Improvement Improve reporting processes, management information and operational visibility Support the implementation of AI-enabled reporting and analytical workflows Drive improvements in reporting quality, data accuracy and decision-making effectiveness Essential Experience PowerPoint & Executive Reporting A key requirement of this role is the ability to create high-quality executive presentations and leadership reporting packs. You must have demonstrable experience producing: Executive presentations Board or leadership reporting packs PowerPoint slide decks Management reports Executive summaries Steering committee or governance reporting Business Analysis Experience within Business Analysis, Performance Analysis, PMO, Operational Analysis or similar analytical roles Strong analytical and structured problem-solving skills Ability to translate complex information into clear, concise business insight Experience supporting senior stakeholders and leadership teams Technical Skills Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas, large datasets) Advanced PowerPoint skills Power BI or similar reporting tools ERP/MRP systems exposure (SAP advantageous) Highly Desirable Experience We would be particularly interested in candidates with experience in: Supply Chain Procurement / Sourcing Manufacturing Operations Engineering Operations Aerospace Defence Automotive Advanced Manufacturing Operational Performance Reporting Continuous Improvement PMO / Strategic Programme Reporting Personal Attributes We're looking for someone who is: Naturally curious and analytical Highly organised and detail orientated Comfortable working with senior stakeholders Able to simplify complexity Strong in written communication and presentation creation Commercially aware and operationally focused Confident challenging assumptions and asking insightful questions Why Join? This role offers significantly greater visibility and influence than a typical Business Analyst position. You will work directly with senior leaders within a globally respected aerospace and engineering business, supporting strategic decisions that impact sourcing, supply chain performance and operational effectiveness. Your analysis, reporting and presentations will directly influence business priorities, investment decisions and operational performance across a highly complex engineering environment. If you have a talent for turning complex information into compelling executive insight and enjoy producing high-quality presentations that influence business decisions, we would love to hear from you. Apply now or get in touch for further information.
You will need to be able to work full time onsite in Appledore, North Devon Must have experience with Siemens Team Centre and NX. MISSION Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy?driven evolution. MAIN RESULTS Digitalisation projects and solutions implemented that increase business value and operational productivity. Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems. Development and support of ICT projects and solutions across all functional domains. Reduction of recurring incidents via standardisation and continuous improvement practices. Effective coordination with internal teams and external partners to deliver predictable outcomes and value. KEY DIMENSIONS Customer-focused and approachable with strong analytical and problem-solving skills. Ability to work under pressure and meet deadlines while supporting users with varying expertise. Continuous learner with a passion for digital engineering solutions. Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation. MAIN RESPONSIBILITIES Support the end users in the business with 1st line queries Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and life cycle continuity across systems Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems. Understanding of integrations across SAP and adjacent platforms (eg, Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems-focusing on end-to-end data flow, quality, and life cycle. Maintain broad understanding of Operations domains-production, maintenance, projects, and quality-and how they interact with supply chain and finance at a solution level (no module-level detail). Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy. Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams. Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance. Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply?chain domains. Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction. Security Clearance: BPSS Clearance eligible.
09/06/2026
Full time
You will need to be able to work full time onsite in Appledore, North Devon Must have experience with Siemens Team Centre and NX. MISSION Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy?driven evolution. MAIN RESULTS Digitalisation projects and solutions implemented that increase business value and operational productivity. Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems. Development and support of ICT projects and solutions across all functional domains. Reduction of recurring incidents via standardisation and continuous improvement practices. Effective coordination with internal teams and external partners to deliver predictable outcomes and value. KEY DIMENSIONS Customer-focused and approachable with strong analytical and problem-solving skills. Ability to work under pressure and meet deadlines while supporting users with varying expertise. Continuous learner with a passion for digital engineering solutions. Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation. MAIN RESPONSIBILITIES Support the end users in the business with 1st line queries Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and life cycle continuity across systems Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems. Understanding of integrations across SAP and adjacent platforms (eg, Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems-focusing on end-to-end data flow, quality, and life cycle. Maintain broad understanding of Operations domains-production, maintenance, projects, and quality-and how they interact with supply chain and finance at a solution level (no module-level detail). Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy. Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams. Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance. Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply?chain domains. Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction. Security Clearance: BPSS Clearance eligible.
The successful candidate will need to be able to work full time onsite in Methil, Fife Must have experience with Siemens Team Centre and NX. MISSION Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy driven evolution. MAIN RESULTS Digitalisation projects and solutions implemented that increase business value and operational productivity. Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems. Development and support of ICT projects and solutions across all functional domains. Reduction of recurring incidents via standardisation and continuous improvement practices. Effective coordination with internal teams and external partners to deliver predictable outcomes and value. KEY DIMENSIONS Customer-focused and approachable with strong analytical and problem-solving skills. Ability to work under pressure and meet deadlines while supporting users with varying expertise. Continuous learner with a passion for digital engineering solutions. Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation. MAIN RESPONSIBILITIES Support the end users in the business with 1st line queries Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and life cycle continuity across systems Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems. Understanding of integrations across SAP and adjacent platforms (eg, Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems-focusing on end-to-end data flow, quality, and life cycle. Maintain broad understanding of Operations domains-production, maintenance, projects, and quality-and how they interact with supply chain and finance at a solution level (no module-level detail). Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy. Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams. Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance. Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains. Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction. Security Clearance: BPSS Clearance eligible.
09/06/2026
Full time
The successful candidate will need to be able to work full time onsite in Methil, Fife Must have experience with Siemens Team Centre and NX. MISSION Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy driven evolution. MAIN RESULTS Digitalisation projects and solutions implemented that increase business value and operational productivity. Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems. Development and support of ICT projects and solutions across all functional domains. Reduction of recurring incidents via standardisation and continuous improvement practices. Effective coordination with internal teams and external partners to deliver predictable outcomes and value. KEY DIMENSIONS Customer-focused and approachable with strong analytical and problem-solving skills. Ability to work under pressure and meet deadlines while supporting users with varying expertise. Continuous learner with a passion for digital engineering solutions. Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation. MAIN RESPONSIBILITIES Support the end users in the business with 1st line queries Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and life cycle continuity across systems Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems. Understanding of integrations across SAP and adjacent platforms (eg, Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems-focusing on end-to-end data flow, quality, and life cycle. Maintain broad understanding of Operations domains-production, maintenance, projects, and quality-and how they interact with supply chain and finance at a solution level (no module-level detail). Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy. Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams. Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance. Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains. Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction. Security Clearance: BPSS Clearance eligible.
