Salesforce Technical Lead - 6 months+ - Hybrid (Occasional visits to the office) Salesforce Tech Lead/Lead Developer with 5+ years' experience delivering complex, production-quality Salesforce solutions across the full development life cycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. Ideally with NPPV3 clearance, however, if not you will need to be clearable Specific Skills & Experience Sought Salesforce core configuration, including objects, fields, validation rules, sharing rules, and Lightning page layouts Salesforce Service Cloud configuration Experience Cloud site design and build Advanced Flow (low-code) design and optimisation Confident working with Apex (pro-code) to extend platform capability where appropriate Familiarity with custom Lightning Web Component (LWC) development Experience with unmanaged packaging and SFDX/Git-based source control, including deployment across multi-sandbox environments This role is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
02/04/2026
Contractor
Salesforce Technical Lead - 6 months+ - Hybrid (Occasional visits to the office) Salesforce Tech Lead/Lead Developer with 5+ years' experience delivering complex, production-quality Salesforce solutions across the full development life cycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. Ideally with NPPV3 clearance, however, if not you will need to be clearable Specific Skills & Experience Sought Salesforce core configuration, including objects, fields, validation rules, sharing rules, and Lightning page layouts Salesforce Service Cloud configuration Experience Cloud site design and build Advanced Flow (low-code) design and optimisation Confident working with Apex (pro-code) to extend platform capability where appropriate Familiarity with custom Lightning Web Component (LWC) development Experience with unmanaged packaging and SFDX/Git-based source control, including deployment across multi-sandbox environments This role is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/04/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior IT Project Manager (Contract) Location: Stockley Park, (3 days onsite) moving to Central London 2027 Rate : £(Apply online only) per day (depending on experience) Contract Length: 12 months Overview An experienced Senior IT Project Manager is required to lead the delivery of multiple complex IT projects supporting commercial and technical operations in a fast-growing biotechnology environment. The role focuses on enabling new country and therapy launches by ensuring critical digital platforms are delivered on time, within budget, and compliant with regulatory requirements. The successful candidate will manage multiple concurrent workstreams, coordinate global stakeholders, and ensure delivery of enterprise systems that support end-to-end operational processes from patient enrollment through manufacturing and product delivery. Key Responsibilities Lead delivery of multiple IT projects across the full lifecycle (initiation to sustain). Manage integrated delivery plans across IT, business teams, and external vendors. Ensure system readiness to support new country and therapy launches. Coordinate global stakeholders across multiple regions and time zones. Track project risks, issues, dependencies, and change requests. Provide programme-level reporting and executive updates. Manage project budgets, forecasting, and resource planning. Facilitate governance forums including steering committees and status reviews. Ensure end-user training and smooth transition into operational support. Core Platforms in Scope Salesforce Oracle ERP AWS Digital platforms supporting external and internal users Some systems will require GxP changes and Computer System Validation (CSV) Required Experience 10+ years delivering complex IT projects or programmes. Experience leading multi-workstream enterprise initiatives. Proven delivery within a regulated life sciences or biotech environment. Strong stakeholder management experience across senior and executive levels. Experience working with global and geographically distributed teams. Delivery within GxP / CSV environments Salesforce implementation or platform delivery ERP programme delivery PMP, PRINCE2 Practitioner, or equivalent project management certification preferred.
31/03/2026
Seasonal
Senior IT Project Manager (Contract) Location: Stockley Park, (3 days onsite) moving to Central London 2027 Rate : £(Apply online only) per day (depending on experience) Contract Length: 12 months Overview An experienced Senior IT Project Manager is required to lead the delivery of multiple complex IT projects supporting commercial and technical operations in a fast-growing biotechnology environment. The role focuses on enabling new country and therapy launches by ensuring critical digital platforms are delivered on time, within budget, and compliant with regulatory requirements. The successful candidate will manage multiple concurrent workstreams, coordinate global stakeholders, and ensure delivery of enterprise systems that support end-to-end operational processes from patient enrollment through manufacturing and product delivery. Key Responsibilities Lead delivery of multiple IT projects across the full lifecycle (initiation to sustain). Manage integrated delivery plans across IT, business teams, and external vendors. Ensure system readiness to support new country and therapy launches. Coordinate global stakeholders across multiple regions and time zones. Track project risks, issues, dependencies, and change requests. Provide programme-level reporting and executive updates. Manage project budgets, forecasting, and resource planning. Facilitate governance forums including steering committees and status reviews. Ensure end-user training and smooth transition into operational support. Core Platforms in Scope Salesforce Oracle ERP AWS Digital platforms supporting external and internal users Some systems will require GxP changes and Computer System Validation (CSV) Required Experience 10+ years delivering complex IT projects or programmes. Experience leading multi-workstream enterprise initiatives. Proven delivery within a regulated life sciences or biotech environment. Strong stakeholder management experience across senior and executive levels. Experience working with global and geographically distributed teams. Delivery within GxP / CSV environments Salesforce implementation or platform delivery ERP programme delivery PMP, PRINCE2 Practitioner, or equivalent project management certification preferred.
GxP Project Manager Contract (12 months) Inside-IR35 c 550 per day (via Umbrella) Hybrid-Working (plus Uxbridge, West London) The Opportunity: You will joining a global biopharmaceutical specialist to help prepare and manage the reliable delivery of IT systems in readiness for commercial launches, on time and to budget and meeting agreed quality criteria. The key systems enabling these launches are their Salesforce based health-tech solutions. There is a need to liaise and manage teams across multiple geographically dispersed locations - with key stakeholders based in the USA, central London and other key stakeholders working remotely or in the regions. Skills and Experience: Proven track-record of delivering multiple complex, global, cross-functional projects and programs that provide the technology to enable the launch of new digital therapy and treatment services. Must have commercial experience delivering into and for life sciences/pharmaceutical/biotechnology sectors. Platforms in scope include: Salesforce, Oracle EBS, AWS and Sitecore Proven experience working with dispersed and global teams across multiple locations. Ability to collaborate and communicate effectively with a range of stakeholders across multiple functions and geographies in a fast-paced, agile-working environment. Significant experience focusing on commercial country and product launches and being accountable. Experience in the delivery of GxP projects and systems as several platforms will require GxP related changes and will be subject to Computer System Validation (CSV) Experience managing the UAT process across product launches. PMP or PRINCE2 (Practitioner) or equivalent project management qualification preferred. Role and Responsibilities: The successful candidate will be required to lead delivery across multiple concurrent project work-streams, all at different phases in their lifecycle and must be comfortable with ambiguity and have strong ability to bring order and discipline to projects that engage many cross-functional stakeholders and delivery partners. You will become a key point of contact across multiple IT project work-streams to ensure that dependencies are tracked, and risks escalated in a timely manner to the correct stakeholders, as you will report at a program level on the status of IT project work-streams, covering project change requests the interdependencies and the risks. Independently managing a diverse group of stakeholders across dispersed geographies and time-zones to develop and maintain requisite project management documentation to a high, running project performance management and governance ceremonies including steering, status reviews and stand-ups. You will also develop resource plans and ensure appropriate resources are assigned to project teams, developing and managing project budgets, including the delivery of accurate financial forecasting and reporting. Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing and executing on their strategy to bring life-saving therapies to patients through innovation and transformational technology
31/03/2026
Contractor
GxP Project Manager Contract (12 months) Inside-IR35 c 550 per day (via Umbrella) Hybrid-Working (plus Uxbridge, West London) The Opportunity: You will joining a global biopharmaceutical specialist to help prepare and manage the reliable delivery of IT systems in readiness for commercial launches, on time and to budget and meeting agreed quality criteria. The key systems enabling these launches are their Salesforce based health-tech solutions. There is a need to liaise and manage teams across multiple geographically dispersed locations - with key stakeholders based in the USA, central London and other key stakeholders working remotely or in the regions. Skills and Experience: Proven track-record of delivering multiple complex, global, cross-functional projects and programs that provide the technology to enable the launch of new digital therapy and treatment services. Must have commercial experience delivering into and for life sciences/pharmaceutical/biotechnology sectors. Platforms in scope include: Salesforce, Oracle EBS, AWS and Sitecore Proven experience working with dispersed and global teams across multiple locations. Ability to collaborate and communicate effectively with a range of stakeholders across multiple functions and geographies in a fast-paced, agile-working environment. Significant experience focusing on commercial country and product launches and being accountable. Experience in the delivery of GxP projects and systems as several platforms will require GxP related changes and will be subject to Computer System Validation (CSV) Experience managing the UAT process across product launches. PMP or PRINCE2 (Practitioner) or equivalent project management qualification preferred. Role and Responsibilities: The successful candidate will be required to lead delivery across multiple concurrent project work-streams, all at different phases in their lifecycle and must be comfortable with ambiguity and have strong ability to bring order and discipline to projects that engage many cross-functional stakeholders and delivery partners. You will become a key point of contact across multiple IT project work-streams to ensure that dependencies are tracked, and risks escalated in a timely manner to the correct stakeholders, as you will report at a program level on the status of IT project work-streams, covering project change requests the interdependencies and the risks. Independently managing a diverse group of stakeholders across dispersed geographies and time-zones to develop and maintain requisite project management documentation to a high, running project performance management and governance ceremonies including steering, status reviews and stand-ups. You will also develop resource plans and ensure appropriate resources are assigned to project teams, developing and managing project budgets, including the delivery of accurate financial forecasting and reporting. Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing and executing on their strategy to bring life-saving therapies to patients through innovation and transformational technology
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
31/03/2026
Full time
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/03/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Engineering Manager (Salesforce / Vlocity) Permanent - Leeds Hybrid (circa 3 days a week in the office) FPSG seek an experienced hands on Salesforce Engineering Manager, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the wider Microsoft estate. The Engineering Manager's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in a microsoft technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as the engineering Manager, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity and its wider Ecosystem, Integration services, bespoke build and applications architecture. Highly desireable to have exerience in .Net Services, Azure Cloud etc Exposure to influencing a wider SDLC and development environment, pipelines, integrations and build. A proven ability to lead a diverse team that design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Leeds, office locations including, Middlesbrough, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating wider SDLC functions is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, plus Bonus options, Enhanced pension and Extensive employee benefits programme. Key skills terminology Salesforce Engineering Manager, Lead Salesforce Engineer, Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, Salesforce Industries, Vlocity, CPQ, OpniScript, DataRaptor, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
02/10/2025
Full time
Engineering Manager (Salesforce / Vlocity) Permanent - Leeds Hybrid (circa 3 days a week in the office) FPSG seek an experienced hands on Salesforce Engineering Manager, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the wider Microsoft estate. The Engineering Manager's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in a microsoft technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as the engineering Manager, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity and its wider Ecosystem, Integration services, bespoke build and applications architecture. Highly desireable to have exerience in .Net Services, Azure Cloud etc Exposure to influencing a wider SDLC and development environment, pipelines, integrations and build. A proven ability to lead a diverse team that design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Leeds, office locations including, Middlesbrough, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating wider SDLC functions is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, plus Bonus options, Enhanced pension and Extensive employee benefits programme. Key skills terminology Salesforce Engineering Manager, Lead Salesforce Engineer, Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, Salesforce Industries, Vlocity, CPQ, OpniScript, DataRaptor, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Technology Solutions Architect Salary: £55,000 £65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
02/10/2025
Full time
Technology Solutions Architect Salary: £55,000 £65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small startup companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Technology Solutions Architect Salary: £55,000-£65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau - experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
02/10/2025
Full time
Technology Solutions Architect Salary: £55,000-£65,000 per annum Hybrid Working: (3 days in office, 2 days WFH) Leading membership association seeks highly experienced Technology Solutions Architect to join their technology division. This is a crucial role to shape and guide how the association maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of their business systems. The role develops and integrates technology across the organisation. The role requires a strategic perspective, examining the bigger picture to optimise how their various systems connect, where they need to improve, and how technology can support organisational goals. This is a growth role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Key Responsibilities : Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers. Support and work with the Technology Manager to provide expert support to various departments in understanding and utilising different systems and platforms. Act as a liaison between technical and various teams to ensure clear communication and understanding of requirements. Identify opportunities for process improvements and system enhancements. Provide regular updates to stakeholders on system-related activities, improvements, and challenges. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Evaluate and implement software and technology solutions to meet user and business needs, considering cost, scalability, and compatibility. Profile Required: Knowledge of how a workplace runs that is built on a diverse range of platforms - Systems used primarily by employees include, Business Central, HiBob, Salesforce and its related applications, Asana, Concept, Exclaimer, Cisco Meraki, Adobe, Conga, Miro, Tableau - experience integrating these is highly advantageous. Strong understanding of systems integration, data flows, and interoperability across business platforms Ideally educated to degree level or equivalent Understanding of the principles that maintain system security Understanding of and application of Data Protection and GDPR Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELLThis is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation.The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
02/10/2025
Full time
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELLThis is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation.The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
Business Development Manager - Strategic Asset-Based Solutions into Public Sector, Infrastructure & Utilities Location: UK-Wide (Field-Based) - Midlands HQ Salary: 60,000- 70,000 base + 20% bonus target + Hybrid Company Car + Full Benefits OTE: 90,000- 110,000 realistic, with 6-figure earning potential based on performance Are you a high-calibre, graduate-level commercial professional with a track record of winning complex, multimillion-pound B2B contracts? Are you fluent in public procurement processes, Crown Commercial frameworks, or NHS and infrastructure bids-and confident engaging at C-suite, procurement, and operational level? If you're motivated by solution selling-not shifting product-and ready to lead commercial growth across the UK's most essential sectors, this opportunity offers real strategic impact. The Opportunity This is a newly created Business Development Manager role within one of the UK's leading providers of fleet and mobility solutions. Their core offering integrates mission-critical vehicle and asset-based infrastructure with a comprehensive aftermarket services platform-including maintenance, compliance, telematics, and ESG-aligned innovation. You'll be joining a high-trust, high-autonomy environment where you'll own and drive strategic business development across the public sector (NHS, local authorities, central government, defence) and private sector infrastructure buyers (utilities, retail logistics, energy, and engineering-intensive organisations). Your Responsibilities Identify, nurture, and convert opportunities into long-term asset-based service contracts Navigate complex procurement and tendering cycles (e.g., CCS RM6098, NHS SBS, public infrastructure) Build and manage tailored proposals with internal support from pricing, legal, engineering, and compliance teams Act as the commercial lead on bids from first contact through to negotiation and close Develop senior stakeholder relationships across procurement, fleet, ESG, finance, and operations Leverage your existing network and framework access to proactively generate and grow your pipeline Operate at strategic, not transactional, level - focusing on value creation and long-term partnerships What We're Looking For This role is ideal for an experienced, graduate-calibre commercial hunter with a clear track record of: Selling complex, asset-based and service-led contracts into public sector bodies (e.g., NHS Trusts, Government Agencies, Local Authorities, Utilities, Education) Demonstrating deep knowledge of public procurement processes and frameworks (e.g., CCS, LGRP, NHS SBS, YPO) Winning multi-year, high-value contracts typically worth 1m- 5m+ Operating confidently in competitive bid environments and presenting to senior cross-functional buying groups Driving new business across both public and private sector infrastructure, including utilities, logistics, transport, engineering, and capital-intensive sectors Desirable Experience Background in regulated or infrastructure sectors such as engineering, capital equipment, safety systems, industrial hardware, asset leasing, or technical services Experience selling maintenance, aftermarket service, or compliance contracts Commercial exposure to hardware + software or asset + service bundle solutions Knowledge of ESG/Net Zero strategies and how they influence procurement priorities Familiarity with CRM platforms such as Salesforce for structured pipeline and bid tracking Why Join? This is a unique chance to make your mark in a growing commercial function, working closely with a respected Commercial Director and a board committed to investment, innovation, and sustainable transport and infrastructure solutions. You'll be trusted to shape your vertical strategy, supported by internal bid and technical teams, and rewarded for the value-not just the volume-of your deals. Package & Benefits Basic salary: 60,000- 70,000 DOE Bonus: 20% target bonus + potential for tailored commission on large wins Realistic OTE: 90,000- 110,000 (uncapped earnings on high-margin deals) Vehicle: Hybrid plug-in company car (Audi, Lexus, or equivalent) Pension: 6% employer contribution (via salary sacrifice - Scottish Widows) Health: Private medical cover Holiday: 25 days + bank holidays + option to buy more Other: PerkBox, employee wellbeing and recognition platform, Great Place to Work certification How to Apply If you're an ambitious, intelligent business developer who understands public sector complexity and thrives in strategic solution sales, we'd love to hear from you. Please apply with your CV and a short summary of your relevant experience. All applications will be handled in strict confidence. Reference: LX (phone number removed)
01/10/2025
Full time
Business Development Manager - Strategic Asset-Based Solutions into Public Sector, Infrastructure & Utilities Location: UK-Wide (Field-Based) - Midlands HQ Salary: 60,000- 70,000 base + 20% bonus target + Hybrid Company Car + Full Benefits OTE: 90,000- 110,000 realistic, with 6-figure earning potential based on performance Are you a high-calibre, graduate-level commercial professional with a track record of winning complex, multimillion-pound B2B contracts? Are you fluent in public procurement processes, Crown Commercial frameworks, or NHS and infrastructure bids-and confident engaging at C-suite, procurement, and operational level? If you're motivated by solution selling-not shifting product-and ready to lead commercial growth across the UK's most essential sectors, this opportunity offers real strategic impact. The Opportunity This is a newly created Business Development Manager role within one of the UK's leading providers of fleet and mobility solutions. Their core offering integrates mission-critical vehicle and asset-based infrastructure with a comprehensive aftermarket services platform-including maintenance, compliance, telematics, and ESG-aligned innovation. You'll be joining a high-trust, high-autonomy environment where you'll own and drive strategic business development across the public sector (NHS, local authorities, central government, defence) and private sector infrastructure buyers (utilities, retail logistics, energy, and engineering-intensive organisations). Your Responsibilities Identify, nurture, and convert opportunities into long-term asset-based service contracts Navigate complex procurement and tendering cycles (e.g., CCS RM6098, NHS SBS, public infrastructure) Build and manage tailored proposals with internal support from pricing, legal, engineering, and compliance teams Act as the commercial lead on bids from first contact through to negotiation and close Develop senior stakeholder relationships across procurement, fleet, ESG, finance, and operations Leverage your existing network and framework access to proactively generate and grow your pipeline Operate at strategic, not transactional, level - focusing on value creation and long-term partnerships What We're Looking For This role is ideal for an experienced, graduate-calibre commercial hunter with a clear track record of: Selling complex, asset-based and service-led contracts into public sector bodies (e.g., NHS Trusts, Government Agencies, Local Authorities, Utilities, Education) Demonstrating deep knowledge of public procurement processes and frameworks (e.g., CCS, LGRP, NHS SBS, YPO) Winning multi-year, high-value contracts typically worth 1m- 5m+ Operating confidently in competitive bid environments and presenting to senior cross-functional buying groups Driving new business across both public and private sector infrastructure, including utilities, logistics, transport, engineering, and capital-intensive sectors Desirable Experience Background in regulated or infrastructure sectors such as engineering, capital equipment, safety systems, industrial hardware, asset leasing, or technical services Experience selling maintenance, aftermarket service, or compliance contracts Commercial exposure to hardware + software or asset + service bundle solutions Knowledge of ESG/Net Zero strategies and how they influence procurement priorities Familiarity with CRM platforms such as Salesforce for structured pipeline and bid tracking Why Join? This is a unique chance to make your mark in a growing commercial function, working closely with a respected Commercial Director and a board committed to investment, innovation, and sustainable transport and infrastructure solutions. You'll be trusted to shape your vertical strategy, supported by internal bid and technical teams, and rewarded for the value-not just the volume-of your deals. Package & Benefits Basic salary: 60,000- 70,000 DOE Bonus: 20% target bonus + potential for tailored commission on large wins Realistic OTE: 90,000- 110,000 (uncapped earnings on high-margin deals) Vehicle: Hybrid plug-in company car (Audi, Lexus, or equivalent) Pension: 6% employer contribution (via salary sacrifice - Scottish Widows) Health: Private medical cover Holiday: 25 days + bank holidays + option to buy more Other: PerkBox, employee wellbeing and recognition platform, Great Place to Work certification How to Apply If you're an ambitious, intelligent business developer who understands public sector complexity and thrives in strategic solution sales, we'd love to hear from you. Please apply with your CV and a short summary of your relevant experience. All applications will be handled in strict confidence. Reference: LX (phone number removed)
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Digital Donations and Sustainability- Data & Analytics Manager, Digital Donations and Sustainability- Data & Analytics Rooted in Mastercard's core value of Doing Well by Doing Good, Digital Donations - Commercialization is a team focused on driving innovation in the charitable donations / individual giving vertical (valued at $600B globally), capturing the secular shift from cash to incremental MA volumes, and in doing so, enabling wider societal benefits. Key markets where the secular shift opportunity is highest have been evaluated. Within these markets, pilots are being developed that focus on leveraging our assets (tap on phone, Click to Pay etc) and partnerships towards cash displacement and creating a seamless, safe, and secure digital experience for processing donations. The Digital Donations - Commercialization team is looking for a data-driven professional who plays a crucial role in influencing, informing, and maximizing the go-to-market strategy for individual giving, as an underpenetrated vertical for Mastercard. They use their analytical expertise to understand market dynamics, customer behavior, and sales performance to identify growth opportunities and execute strategic goals and priorities. They also excel at transforming data into compelling insights and use cases that provide future direction to the planning and execution of the team's overall approach. In addition to the work in Digital Donations, the Manager's remit extends to support the insight and data function for the Priceless Planet Coalition (PPC), given the strong synergies with Mastercard's mission to restore 100M trees worldwide through strategic partnerships and donations. Role The successful candidate will manage intel building, analytics, metrics reporting, and select sales enablement workstreams primarily for the Digital Donations team and provide additional support for the Priceless Planet Coalition (PPC) and broader Sustainability and Inclusion business unit as needed. Intelligence Building • Develop and maintain the appropriate dashboards and tools (including CRM such as Salesforce) across teams for data visualization to increase team effectiveness, prioritization, and influence stakeholder decision-making • Manage and maintain process of knowledge sharing and organizing the relevant workspace platforms to maximize communication and efficiency across the team • Develop research insights and recommendations for strategic projects as needed Data Analytics • Leverage a broad range of MA databases and data to identify trends, patterns, and key insights that inform the team's work, strategy refresh, planning, and execution • Manage data requests for various presentations including business cases, sales pitches, pipeline prioritization, research, etc. as needed Metrics Reporting • Forecast modeling for objective and KPI setting • Work across Mastercard global and regional stakeholders to maintain clear CRM and pipeline management processes and a set of performance, campaign, and partnership dashboards to ensure accurate, transparent, and most up-to-date information for forecasting, reporting, and leadership updates • Develop presentations and generate reports that track progress against KPI targets and annual objectives Sales Enablement • Produce sales enablement materials (UX flows, toolkits, demos) to build awareness with both internal and external stakeholders and customers • Create and maintain a quarterly market insights and performance report to inform key priorities, initiatives, and execution of strategy • Build analyses on competitors, customers, and other industries as needed All About You • Ability to analyze complex datasets and apply statistical methods to forecast sales performance and business trends • Expertise in data visualization tools (e.g. Tableau, Power BI, etc.) • Strong SQL skills for querying relational databases and familiarity with database management • Skilled at transforming raw data into compelling, storytelling insights and visuals • Proven experience with Customer Relationship Management (CRM) systems, with strong proficiency in tools such as Salesforce and ability to configure, optimize, and leverage CRM platforms to drive customer engagement, sales performance, and data-driven decision making • Strong experience and knowledge of the business drivers of consumer payments, especially acceptance, security, across global regions and markets • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Merchants • Fluency in the tech sector, including deep technology foundations and thorough industry awareness • Highly organized and detailed oriented; proficient in managing competing priorities and multi-task in a fast-paced, deadline-driven environment • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
01/10/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Digital Donations and Sustainability- Data & Analytics Manager, Digital Donations and Sustainability- Data & Analytics Rooted in Mastercard's core value of Doing Well by Doing Good, Digital Donations - Commercialization is a team focused on driving innovation in the charitable donations / individual giving vertical (valued at $600B globally), capturing the secular shift from cash to incremental MA volumes, and in doing so, enabling wider societal benefits. Key markets where the secular shift opportunity is highest have been evaluated. Within these markets, pilots are being developed that focus on leveraging our assets (tap on phone, Click to Pay etc) and partnerships towards cash displacement and creating a seamless, safe, and secure digital experience for processing donations. The Digital Donations - Commercialization team is looking for a data-driven professional who plays a crucial role in influencing, informing, and maximizing the go-to-market strategy for individual giving, as an underpenetrated vertical for Mastercard. They use their analytical expertise to understand market dynamics, customer behavior, and sales performance to identify growth opportunities and execute strategic goals and priorities. They also excel at transforming data into compelling insights and use cases that provide future direction to the planning and execution of the team's overall approach. In addition to the work in Digital Donations, the Manager's remit extends to support the insight and data function for the Priceless Planet Coalition (PPC), given the strong synergies with Mastercard's mission to restore 100M trees worldwide through strategic partnerships and donations. Role The successful candidate will manage intel building, analytics, metrics reporting, and select sales enablement workstreams primarily for the Digital Donations team and provide additional support for the Priceless Planet Coalition (PPC) and broader Sustainability and Inclusion business unit as needed. Intelligence Building • Develop and maintain the appropriate dashboards and tools (including CRM such as Salesforce) across teams for data visualization to increase team effectiveness, prioritization, and influence stakeholder decision-making • Manage and maintain process of knowledge sharing and organizing the relevant workspace platforms to maximize communication and efficiency across the team • Develop research insights and recommendations for strategic projects as needed Data Analytics • Leverage a broad range of MA databases and data to identify trends, patterns, and key insights that inform the team's work, strategy refresh, planning, and execution • Manage data requests for various presentations including business cases, sales pitches, pipeline prioritization, research, etc. as needed Metrics Reporting • Forecast modeling for objective and KPI setting • Work across Mastercard global and regional stakeholders to maintain clear CRM and pipeline management processes and a set of performance, campaign, and partnership dashboards to ensure accurate, transparent, and most up-to-date information for forecasting, reporting, and leadership updates • Develop presentations and generate reports that track progress against KPI targets and annual objectives Sales Enablement • Produce sales enablement materials (UX flows, toolkits, demos) to build awareness with both internal and external stakeholders and customers • Create and maintain a quarterly market insights and performance report to inform key priorities, initiatives, and execution of strategy • Build analyses on competitors, customers, and other industries as needed All About You • Ability to analyze complex datasets and apply statistical methods to forecast sales performance and business trends • Expertise in data visualization tools (e.g. Tableau, Power BI, etc.) • Strong SQL skills for querying relational databases and familiarity with database management • Skilled at transforming raw data into compelling, storytelling insights and visuals • Proven experience with Customer Relationship Management (CRM) systems, with strong proficiency in tools such as Salesforce and ability to configure, optimize, and leverage CRM platforms to drive customer engagement, sales performance, and data-driven decision making • Strong experience and knowledge of the business drivers of consumer payments, especially acceptance, security, across global regions and markets • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Merchants • Fluency in the tech sector, including deep technology foundations and thorough industry awareness • Highly organized and detailed oriented; proficient in managing competing priorities and multi-task in a fast-paced, deadline-driven environment • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Salesforce Administrator Hybrid - Leeds Office (3 days in office, 2 days remote) £35,000 - £42,000 per annum , dependent on experience 25 Days Annual Leave + Bank Holidays + Christmas Closure Company Benefits - Sage Benefits, WPA Healthcare (Year 2) Supportive Working Culture and Additional Perks THE ROLE Are you an experienced Salesforce Administrator looking to take the next step in your career? We are searching for someone who will be at the heart of our client's CRM operations, ensuring platform stability, user accessibility and process efficiency. Reporting to the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs. Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK , residing within a commutable distance of Leeds. Please note that our client cannot offer visa sponsorship . Key responsibilities will include: Manage day-to-day administration including roles, profiles, user access and data permissions. Create and maintain reports, dashboards and custom workflows to improve business insights. Responding to and addressing internal tickets, escalating where necessary. Lead mini projects, such as introducing new automations. Assist in reconfiguring the platform as part of a company-wide system overhaul. Handle data imports, de-duplication and GDPR compliance. Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team. SKILLS & EXPERIENCE 2+ years' experience in a Salesforce Administrator role. Ability to work in an agile environment and utilise tools such as Jira, Confulence, Metro Retro. Strong grasp of Salesforce's core features; objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Proficiency in User Management and Data Management within Salesforce. Data import/export, cleaning, validation, and security best practices. Creation and management of user profiles, roles, permissions, and sharing settings. Expertise in reporting, dashboards, and process automation to ensure valuable insights and efficient workflows. Desirable Skills: Knowledge of basic HTML, CSS and VisualForce. Understanding of Apex programming for customer triggers, clauses, and complex customisations. Understand of Lightning alongside Classic versions of Salesforce platform. Experience with Salesforce Integration via APIs and Data Migration tools. Understanding of Salesforce security practices and compliance standards. Desirable Certifications: Salesforce Administrator Salesforce Administrator Advanced Admin Salesforce Platform App Builder Salesforce Platform Developer I Our client has recently undergone acquisition and following significant investment and new product launches, is in an exciting phase of growth. If you're a Salesforce expert who thrives in a collaborative environment and want to make a lasting impact on internal CRM operations, please apply today. If you would like to discuss the opportunity further, please contact Matt Pallister on (phone number removed) (url removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Salesforce Administrator Hybrid - Leeds Office (3 days in office, 2 days remote) £35,000 - £42,000 per annum , dependent on experience 25 Days Annual Leave + Bank Holidays + Christmas Closure Company Benefits - Sage Benefits, WPA Healthcare (Year 2) Supportive Working Culture and Additional Perks THE ROLE Are you an experienced Salesforce Administrator looking to take the next step in your career? We are searching for someone who will be at the heart of our client's CRM operations, ensuring platform stability, user accessibility and process efficiency. Reporting to the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs. Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK , residing within a commutable distance of Leeds. Please note that our client cannot offer visa sponsorship . Key responsibilities will include: Manage day-to-day administration including roles, profiles, user access and data permissions. Create and maintain reports, dashboards and custom workflows to improve business insights. Responding to and addressing internal tickets, escalating where necessary. Lead mini projects, such as introducing new automations. Assist in reconfiguring the platform as part of a company-wide system overhaul. Handle data imports, de-duplication and GDPR compliance. Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team. SKILLS & EXPERIENCE 2+ years' experience in a Salesforce Administrator role. Ability to work in an agile environment and utilise tools such as Jira, Confulence, Metro Retro. Strong grasp of Salesforce's core features; objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Proficiency in User Management and Data Management within Salesforce. Data import/export, cleaning, validation, and security best practices. Creation and management of user profiles, roles, permissions, and sharing settings. Expertise in reporting, dashboards, and process automation to ensure valuable insights and efficient workflows. Desirable Skills: Knowledge of basic HTML, CSS and VisualForce. Understanding of Apex programming for customer triggers, clauses, and complex customisations. Understand of Lightning alongside Classic versions of Salesforce platform. Experience with Salesforce Integration via APIs and Data Migration tools. Understanding of Salesforce security practices and compliance standards. Desirable Certifications: Salesforce Administrator Salesforce Administrator Advanced Admin Salesforce Platform App Builder Salesforce Platform Developer I Our client has recently undergone acquisition and following significant investment and new product launches, is in an exciting phase of growth. If you're a Salesforce expert who thrives in a collaborative environment and want to make a lasting impact on internal CRM operations, please apply today. If you would like to discuss the opportunity further, please contact Matt Pallister on (phone number removed) (url removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
01/06/2025
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Job Role: Technology Sustainability - Platforms Location: London Salary: Competitive Career Level: Consultant - Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: As the Accenture Technology Sustainability team, we shape our clients' future, by combining innovative technology and analytics with a deep understanding of social and environmental challenges, and business insight to create new growth opportunities, address risk and build competitive advantage through sustainable business. This team specifically looks to help clients by applying design thinking, agile development methodologies, and the latest smart tech for SAP, Microsoft or Salesforce to drive clients' Sustainability initiatives. Your work will be underpinned by an understanding of how leveraging SAP, Microsoft or Salesforce solutions can impact business models and enable a more sustainable and resilient future, as well as deep skills in large scale technology focussed transformation programmes. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will: Co-create & expand on client's sustainability goals and requirements; and translate those to the technical design and implementation plan of complex, scalable and robust solutions; Learn the latest developments in the platform and roadmap, platform provider cloud technologies, the latest offerings, and services; Develop complex hybrid solution architectures to ensure solutions and roadmaps are comprehensive and appropriate to achieving clients' sustainability targets; Keep building your delivery know-how by staying current on market innovations and the latest methodology, tooling, and assets/accelerators; Develop knowledge of key sustainability trends and how they impact client value chains and opportunities; Set up and lead effective governance and program management office processes to manage the solution, decision making, deliverables, stage gates, schedule, resources, and costs; Work to build market leading tech sustainability offerings, leveraging modern technologies and sustainable delivery methodologies to support our clients goals; Help your teams connect the dots and collaborate effectively by sharing a passion for sustainability and understanding and sharing solution and delivery integration points across functional workstreams and technical disciplines. Show more Show less Qualifications We are looking for experience across the following skills: Extensive knowledge and experience developing solutions within SAP/Microsoft/Salesforce technologies portfolio; Proven track records of configuring and customising at least one of the solutions from SAP/Microsoft/Salesforce portfolio; Broad knowledge of multiple solutions within at least one portfolio of software providers; Experience of working using Agile methodology and tools; Broad understanding of emerging technologies (Cloud Native, Data, AI, Robotics, etc.) and in driving new points of view and capabilities; Experience in prototyping, usability testing and data visualization literacy; Proven track record of delivering high quality work with an attention to detail; Relationship building with clients; Junior staff development and mentoring; Passion for environmental and social sustainability; First class written and verbal communication skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SB2022
24/09/2022
Full time
Job Role: Technology Sustainability - Platforms Location: London Salary: Competitive Career Level: Consultant - Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: As the Accenture Technology Sustainability team, we shape our clients' future, by combining innovative technology and analytics with a deep understanding of social and environmental challenges, and business insight to create new growth opportunities, address risk and build competitive advantage through sustainable business. This team specifically looks to help clients by applying design thinking, agile development methodologies, and the latest smart tech for SAP, Microsoft or Salesforce to drive clients' Sustainability initiatives. Your work will be underpinned by an understanding of how leveraging SAP, Microsoft or Salesforce solutions can impact business models and enable a more sustainable and resilient future, as well as deep skills in large scale technology focussed transformation programmes. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will: Co-create & expand on client's sustainability goals and requirements; and translate those to the technical design and implementation plan of complex, scalable and robust solutions; Learn the latest developments in the platform and roadmap, platform provider cloud technologies, the latest offerings, and services; Develop complex hybrid solution architectures to ensure solutions and roadmaps are comprehensive and appropriate to achieving clients' sustainability targets; Keep building your delivery know-how by staying current on market innovations and the latest methodology, tooling, and assets/accelerators; Develop knowledge of key sustainability trends and how they impact client value chains and opportunities; Set up and lead effective governance and program management office processes to manage the solution, decision making, deliverables, stage gates, schedule, resources, and costs; Work to build market leading tech sustainability offerings, leveraging modern technologies and sustainable delivery methodologies to support our clients goals; Help your teams connect the dots and collaborate effectively by sharing a passion for sustainability and understanding and sharing solution and delivery integration points across functional workstreams and technical disciplines. Show more Show less Qualifications We are looking for experience across the following skills: Extensive knowledge and experience developing solutions within SAP/Microsoft/Salesforce technologies portfolio; Proven track records of configuring and customising at least one of the solutions from SAP/Microsoft/Salesforce portfolio; Broad knowledge of multiple solutions within at least one portfolio of software providers; Experience of working using Agile methodology and tools; Broad understanding of emerging technologies (Cloud Native, Data, AI, Robotics, etc.) and in driving new points of view and capabilities; Experience in prototyping, usability testing and data visualization literacy; Proven track record of delivering high quality work with an attention to detail; Relationship building with clients; Junior staff development and mentoring; Passion for environmental and social sustainability; First class written and verbal communication skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SB2022
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skill sets & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture Cloud First backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be a leader in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our commitment to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture thatthrives on shared success, diverse ways of thinking & enables boundaryless opportunitiesthat candrive your career in new & exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training & a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance & 3 extra days leave per year for charitable work of your choice! Flexibility & mobility are required to deliver this role as there will be requirements to spend time onsite with our clients & partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. We combine unmatched experience & specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology & Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance & create lasting value across their enterprises. Visit us at Closing Date for Applications 30/04/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Manchester Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code.
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
24/09/2022
Full time
Cloud Customer Care Solution Architect Location: Glasgow Salary: Competitive Salary & Package (Dependent on Experience) Career Level: Manager Accenture is a leading global professional services company, providing a broad variety of services in strategy & consulting, interactive, technology & operations, with digital capabilities across all of these services. With our thought leadership & culture of innovation, we apply industry expertise, diverse skills & next-generation technology to each business challenge. We believe in inclusion & diversity & supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual & Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion & diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do & the impact we have with our clients & with the communities in which we work & live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a team: Accenture's CEO Julie Sweet has announced & committed to the formation of Accenture area backed by a $3 billion investment over three years. This strategic directive will ensure Accenture will continue to be an authority in Cloud consulting & enable us to support organisations across industries on their journey to cloud & become truly 'Cloud First' & realise greater value faster & at scale. Our substantial investment demonstrates our dedication to delivering greater value to our clients when they need it most. You'll learn, grow & advance in an innovative culture that thrives on shared success, varied ways of thinking & enables boundaryless opportunities that can drive your career in new & exciting ways. If you're looking for an ambitious career working in a vibrant environment with access to training & a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies & will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment A focus on people development through a collaborative & mutually supportive culture with a wealth of training & development opportunities As a Cloud Customer Care Solution Architect, you will: Overall solutioning including pricing strategy & delivery model Solution and size teams required to deliver complex contact centre projects Translate complex business problems into robust solutions Develop & deliver presentations which resonate with senior client stakeholders Create high quality, client facing assets which advises clients on how to customer care solutions to cloud Develop & design roadmaps, implement strategies & transformation plans Scrutinise existing client environments & recommend solutions that enable a to-be vision Identify for additional opportunities within clients, leveraging wider Accenture offerings Lead & contribute to RFP & business case development We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the outstanding services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human resourcefulness every day, serving clients in more than 120 countries. We accept the power of change to build value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Closing Date for Applications 30/06/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 Show more Show less Qualifications We are looking for experience in the following skills: Experience of architecting solutions using AWS, Genesys, Cisco and Salesforce Workon complexcontact centresolutions whereyou will be designing solutions to move customers from on-premiseto cloudplatforms. Work on Amazon Connect & the widerAWSeco-system to create complexsolutions which meet requirements Responsibilitytohavebusiness conversations & convert those conversationsinto a technical design which can be implemented Work withcloud providers such as AWS, Microsoft & Google to come up with be-spoke client solutions Have responsibility ofdeveloping ahigh-levelbusiness caseto help clients with transformations Work withclient teams to come up with integration architecture which showcases how the solution will work from anend-to-endperspective. Set yourself apart: Demonstrate ability to hold virtual or physical meetings to come up with technology solutions which improves customer experience. Have a good understanding of AWS services & how those services integrate to form a contact centre solution. Demonstrate awareness of various cloud contact centre platforms available in the market Demonstrate ability to work in an agile manner to deliver project Demonstrate ability to work with developers & DevOps engineers to convert high level architecture into low level design & code. Locations Edinburgh,Glasgow
The job on the offer Digital Customer Experience is one of the fastest growing application practices within the Capgemini UK business and focuses on helping our clients achieve business value though digital transformation and the application of user-centred design, major cloud technologies (Salesforce, Pega, Adobe) and mobile, Content Management Solutions and UI development. We are an Agile, cloud-first organisation delivering digital solutions that scale using on and offshore capabilities. Digital Customer Experience is the home of Agile, digital delivery with capabilities spanning Salesforce, Javascript frameworks, Pega, mobile development, Drupal, Sitecore, Adobe and Enterprise Cloud Services backed by Agile Delivery, Business Analysis, Platform Engineering and UX/UI practices to cover the end-to-end delivery of some of the most cutting edge and scalable projects delivering digital transformation. Your role Deliver key Salesforce Commerce Cloud assignments, typically valued from £1m - £3m+ Leverage a solid understanding of the Salesforce product suite to support validation of solutions Build and lead teams from across Capgemini UK (spanning Creative Services, Consulting, Development and Support ) and global business to shape and secure significant new business. Lead the engagement with internal and external partners in deals Lead the delivery of the deals we secure, working with teams formed from across the Capgemini business and partners Represent Capgemini within our clients' organisations, building personal and corporate credibility and confidence Represent Capgemini externally with an active industry profile Actively support the continuing evolution and application of our delivery strategies, notably Agile and RightshoreTM delivery Your profile Experience in leading e-commerce software delivery projects, with a focus specifically on Salesforce Commerce Cloud Ability to apply functional and technical knowledge of eCommerce applications, to help guide the design and implementation of the solution Leadership & command presence; the ability to facilitate product vision, strategy, and feature decisions across geographically dispersed teams Proven experience implementing Agile (SCRUM, Kanban) and DevOps delivery processes and techniques Strong and motivational team leader, capable of enthusing and directing teams to undertake complex activities against challenging commitments Growth driven mentality and dynamism to expand Capgemini's business within client accounts Influencing and communications skills to build relationships within client organizations Certified Professional in Agile Project Management (CPAPM) (preferred) Scrum Master certification (preferred) Salesforce Admin Certification (preferred) Why Capgemini is unique? While we're a global consultancy, we're made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
19/09/2022
Full time
The job on the offer Digital Customer Experience is one of the fastest growing application practices within the Capgemini UK business and focuses on helping our clients achieve business value though digital transformation and the application of user-centred design, major cloud technologies (Salesforce, Pega, Adobe) and mobile, Content Management Solutions and UI development. We are an Agile, cloud-first organisation delivering digital solutions that scale using on and offshore capabilities. Digital Customer Experience is the home of Agile, digital delivery with capabilities spanning Salesforce, Javascript frameworks, Pega, mobile development, Drupal, Sitecore, Adobe and Enterprise Cloud Services backed by Agile Delivery, Business Analysis, Platform Engineering and UX/UI practices to cover the end-to-end delivery of some of the most cutting edge and scalable projects delivering digital transformation. Your role Deliver key Salesforce Commerce Cloud assignments, typically valued from £1m - £3m+ Leverage a solid understanding of the Salesforce product suite to support validation of solutions Build and lead teams from across Capgemini UK (spanning Creative Services, Consulting, Development and Support ) and global business to shape and secure significant new business. Lead the engagement with internal and external partners in deals Lead the delivery of the deals we secure, working with teams formed from across the Capgemini business and partners Represent Capgemini within our clients' organisations, building personal and corporate credibility and confidence Represent Capgemini externally with an active industry profile Actively support the continuing evolution and application of our delivery strategies, notably Agile and RightshoreTM delivery Your profile Experience in leading e-commerce software delivery projects, with a focus specifically on Salesforce Commerce Cloud Ability to apply functional and technical knowledge of eCommerce applications, to help guide the design and implementation of the solution Leadership & command presence; the ability to facilitate product vision, strategy, and feature decisions across geographically dispersed teams Proven experience implementing Agile (SCRUM, Kanban) and DevOps delivery processes and techniques Strong and motivational team leader, capable of enthusing and directing teams to undertake complex activities against challenging commitments Growth driven mentality and dynamism to expand Capgemini's business within client accounts Influencing and communications skills to build relationships within client organizations Certified Professional in Agile Project Management (CPAPM) (preferred) Scrum Master certification (preferred) Salesforce Admin Certification (preferred) Why Capgemini is unique? While we're a global consultancy, we're made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
Software Developer, £25-35k, Eastleigh (4 Days Remote) C#, SQL, SalesForce, DBA, Data - Training for all tech Junior/Mid Software Developer (Training available C#, SQL, APEX) Eastleigh, Hampshire (4 days remote) £25000 - £35000 + Excellent Pension Your new company Eastleigh Borough Council is situated in the heart of South Hampshire, bordering the River Hamble and The Solent and a short drive from The New Forest and South Downs National Parks and has excellent travel connections by road, rail and air. They have big ambitions and have embarked on a complete range of major projects and initiatives which include the creation of a green borough, enabling healthy communities, promoting prosperity for Local Businesses and the provision of a more diverse mix of housing to meet residents' needs. Respected by key partners, their culture is based on supporting each other to achieve results. Their values are to take pride, think customer, think colleague and think differently, and it's these values that their staff embody in their day to day work and help to make Eastleigh a great place to work. As an employer they offer a great range of benefits, a commitment to continuous professional development and a friendly, nurturing environment. They have ensured, despite the economically challenging last few years, no reduction in their services and indeed have expanded many areas of service delivery, including Development Management and Planning Enforcement. As a result they are expanding their Software Development team with a core mission to deliver council services and content to citizens across any connected device, time or location. They need your help to continue to scale until they've built a platform that can be accessed from anywhere at any time. Your new role The team are functional object-oriented code enthusiasts and care about best practice. They work in small, cross-functional squads that promote Agile practices. In the backend team, they are experienced advocates of cloud computing and fanatical about, PaaS, SaaS and IaaS. You can expect to join a team that is applying core design principles. Eastleigh use Salesforce, AWS and Azure to redesign and join up customer interactions and provide productivity to their workforce. They have a mature DevOps culture in place, where the team is responsible for the infrastructure and deployment of those applications - "You build it, you run it." Being fully integrated into their team, you'll find the day-to-day activities of the technical teams are monitoring the performance of the technology stack and providing solutions to any issues or queries. You will be involved in working with business stakeholders and the analysis team to define quality, easy to use, cost effective solutions meeting business requirements. You will also get the opportunity to work with applications using .NET technologies, system architecture and design, development, customisation and testing. What you'll need to succeed This role is unique as they are primarily concerned with the behaviour and attitude of the applicants rather than needing all the skills from day 1. The Head of IT is big on training and providing you have the following you can be considered: * Practical object-oriented development experience that can be demonstrated through work examples (ideally C# / .Net based with SQL) * If no commercial experience, a relevant degree in Computer Science, Software Engineering or similar. * A get up and go attitude, hungry to learn and progress in a career in software development. * Understanding that the role offers wider exposure than just core development and can touch DBA work, Salesforce, Relational Databases and Systems Testing. *The full tech exposure you'll gain in the role is below* * SQL and Ingres database administration * Object Oriented coding; e.g. Apex, C#, Java etc. * COTS Application support, maintenance, and upgrades * Windows and Linux aficionado * Salesforce low-code development * Business and data analytics * Web form and case management process development * End-to-end product lifecycle management * Quality Assurance / System Testing * End User Training What you'll get in return Eastleigh are committed to supporting and developing all their staff and creating a culture that is inclusive, innovative and enjoyable. They support their staff in maintaining a good work life balance through their innovative flexi time system. They also have an excellent package of benefits including: * 27-30 days annual leave dependant on service + bank holidays * Flexible working arrangements and ability to accrue up to 2 days additional leave per month * Remote working up to 4 days per week * Defined Benefit Pension Scheme * Places Leisure, Eastleigh - 30% off Full Membership * Confidential Employee Advice and Support Programme * Car and Season Ticket loans * Excellent working environment * Support for continuous professional development What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/10/2021
Full time
Software Developer, £25-35k, Eastleigh (4 Days Remote) C#, SQL, SalesForce, DBA, Data - Training for all tech Junior/Mid Software Developer (Training available C#, SQL, APEX) Eastleigh, Hampshire (4 days remote) £25000 - £35000 + Excellent Pension Your new company Eastleigh Borough Council is situated in the heart of South Hampshire, bordering the River Hamble and The Solent and a short drive from The New Forest and South Downs National Parks and has excellent travel connections by road, rail and air. They have big ambitions and have embarked on a complete range of major projects and initiatives which include the creation of a green borough, enabling healthy communities, promoting prosperity for Local Businesses and the provision of a more diverse mix of housing to meet residents' needs. Respected by key partners, their culture is based on supporting each other to achieve results. Their values are to take pride, think customer, think colleague and think differently, and it's these values that their staff embody in their day to day work and help to make Eastleigh a great place to work. As an employer they offer a great range of benefits, a commitment to continuous professional development and a friendly, nurturing environment. They have ensured, despite the economically challenging last few years, no reduction in their services and indeed have expanded many areas of service delivery, including Development Management and Planning Enforcement. As a result they are expanding their Software Development team with a core mission to deliver council services and content to citizens across any connected device, time or location. They need your help to continue to scale until they've built a platform that can be accessed from anywhere at any time. Your new role The team are functional object-oriented code enthusiasts and care about best practice. They work in small, cross-functional squads that promote Agile practices. In the backend team, they are experienced advocates of cloud computing and fanatical about, PaaS, SaaS and IaaS. You can expect to join a team that is applying core design principles. Eastleigh use Salesforce, AWS and Azure to redesign and join up customer interactions and provide productivity to their workforce. They have a mature DevOps culture in place, where the team is responsible for the infrastructure and deployment of those applications - "You build it, you run it." Being fully integrated into their team, you'll find the day-to-day activities of the technical teams are monitoring the performance of the technology stack and providing solutions to any issues or queries. You will be involved in working with business stakeholders and the analysis team to define quality, easy to use, cost effective solutions meeting business requirements. You will also get the opportunity to work with applications using .NET technologies, system architecture and design, development, customisation and testing. What you'll need to succeed This role is unique as they are primarily concerned with the behaviour and attitude of the applicants rather than needing all the skills from day 1. The Head of IT is big on training and providing you have the following you can be considered: * Practical object-oriented development experience that can be demonstrated through work examples (ideally C# / .Net based with SQL) * If no commercial experience, a relevant degree in Computer Science, Software Engineering or similar. * A get up and go attitude, hungry to learn and progress in a career in software development. * Understanding that the role offers wider exposure than just core development and can touch DBA work, Salesforce, Relational Databases and Systems Testing. *The full tech exposure you'll gain in the role is below* * SQL and Ingres database administration * Object Oriented coding; e.g. Apex, C#, Java etc. * COTS Application support, maintenance, and upgrades * Windows and Linux aficionado * Salesforce low-code development * Business and data analytics * Web form and case management process development * End-to-end product lifecycle management * Quality Assurance / System Testing * End User Training What you'll get in return Eastleigh are committed to supporting and developing all their staff and creating a culture that is inclusive, innovative and enjoyable. They support their staff in maintaining a good work life balance through their innovative flexi time system. They also have an excellent package of benefits including: * 27-30 days annual leave dependant on service + bank holidays * Flexible working arrangements and ability to accrue up to 2 days additional leave per month * Remote working up to 4 days per week * Defined Benefit Pension Scheme * Places Leisure, Eastleigh - 30% off Full Membership * Confidential Employee Advice and Support Programme * Car and Season Ticket loans * Excellent working environment * Support for continuous professional development What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
