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level 3 digital support technician apprentice
IT Support Technician
Securitas UK Herne Bay, Kent
Job Description null About the role Reporting to the Director of Finance, you will provide Level 1 and Level 2 support across the Foundation. You will resolve issues on site, over the phone and remotely, record and manage support tickets, and help keep our systems, devices and documentation secure and up to date. This is an in-person role with very limited scope for remote working. A driving licence is required because the post supports services across the Foundation, and occasional out-of-hours flexibility may be needed. Hours of working are Monday to Friday, 09:00 - 17:00 each week and the salary offered is £25,000 per annum. What you will be doing Creating and managing user accounts, groups, permissions and passwords in Microsoft Windows Server Active Directory and Microsoft 365. Setting up laptops, PCs and mobile devices. Logging support tickets and resolving IT issues remotely, by phone and on site. Monitoring and maintaining servers and workstations and carrying out routine network maintenance. Managing email, anti-spam and virus protection. Helping staff recognise phishing risks through awareness activity, including mock phishing exercises. Supporting service users with the setup and troubleshooting of electronic devices. Maintaining clear, accurate documentation and safeguarding the security of service users, systems and data. As a Strode Park Foundation colleague, you will get comprehensive support from day one and will receive training and development opportunities to develop your skills. This role is based at Strode Park House (part of Strode Park Foundation) but will go to our other sites in Canterbury, Faversham and Rainham as required. Strode Park House is a 19th Century Victorian Manor House set on 14 acres of beautiful grounds in the picturesque village of Herne, Kent. Strode Park Foundation, established in 1946, is an independent charity working to provide high quality services to meet the changing and individual needs of young people and adults with disabilities. We believe in independence, well-being and choice, and promote these ideals throughout our care services, enabling people to live life the way they choose. For further information about us, please visit: What we are looking for Relevant experience providing Level 1 and Level 2 support in a service desk or IT support role, or an IT Level 3 qualification or apprenticeship. Knowledge of Microsoft Office, operating systems, computer hardware and software. An understanding of networking concepts and services, including DNS and DHCP. GCSEs at grades 9-4 (A-C) in English language and maths, or equivalent qualifications. Excellent written and verbal communication skills and a helpful, user-focused approach. The ability to prioritise your workload, work effectively under pressure and contribute positively as part of a team. A full driving licence and flexibility to work occasional unsocial hours when required. An A Level or BTEC in IT, or similar, would be desirable. Knowledge of WatchGuard routers and Microsoft Intune would also be an advantage. Make a difference through great IT support Are you a practical, approachable IT professional who enjoys solving problems and helping people get the most from technology? Strode Park Foundation is looking for a full-time IT Support Technician to join our team based at Strode Park House in Herne. You will be the key point of contact for our IT support desk, providing friendly and effective support to colleagues and service users. This is a varied, hands-on role where your technical knowledge, communication skills and commitment to digital safety will help our charity deliver high-quality care and support. Where we receive high numbers of applications, we may close vacancies early. If you think this is the right opportunity for you, please don't delay in applying!
27/07/2026
Full time
Job Description null About the role Reporting to the Director of Finance, you will provide Level 1 and Level 2 support across the Foundation. You will resolve issues on site, over the phone and remotely, record and manage support tickets, and help keep our systems, devices and documentation secure and up to date. This is an in-person role with very limited scope for remote working. A driving licence is required because the post supports services across the Foundation, and occasional out-of-hours flexibility may be needed. Hours of working are Monday to Friday, 09:00 - 17:00 each week and the salary offered is £25,000 per annum. What you will be doing Creating and managing user accounts, groups, permissions and passwords in Microsoft Windows Server Active Directory and Microsoft 365. Setting up laptops, PCs and mobile devices. Logging support tickets and resolving IT issues remotely, by phone and on site. Monitoring and maintaining servers and workstations and carrying out routine network maintenance. Managing email, anti-spam and virus protection. Helping staff recognise phishing risks through awareness activity, including mock phishing exercises. Supporting service users with the setup and troubleshooting of electronic devices. Maintaining clear, accurate documentation and safeguarding the security of service users, systems and data. As a Strode Park Foundation colleague, you will get comprehensive support from day one and will receive training and development opportunities to develop your skills. This role is based at Strode Park House (part of Strode Park Foundation) but will go to our other sites in Canterbury, Faversham and Rainham as required. Strode Park House is a 19th Century Victorian Manor House set on 14 acres of beautiful grounds in the picturesque village of Herne, Kent. Strode Park Foundation, established in 1946, is an independent charity working to provide high quality services to meet the changing and individual needs of young people and adults with disabilities. We believe in independence, well-being and choice, and promote these ideals throughout our care services, enabling people to live life the way they choose. For further information about us, please visit: What we are looking for Relevant experience providing Level 1 and Level 2 support in a service desk or IT support role, or an IT Level 3 qualification or apprenticeship. Knowledge of Microsoft Office, operating systems, computer hardware and software. An understanding of networking concepts and services, including DNS and DHCP. GCSEs at grades 9-4 (A-C) in English language and maths, or equivalent qualifications. Excellent written and verbal communication skills and a helpful, user-focused approach. The ability to prioritise your workload, work effectively under pressure and contribute positively as part of a team. A full driving licence and flexibility to work occasional unsocial hours when required. An A Level or BTEC in IT, or similar, would be desirable. Knowledge of WatchGuard routers and Microsoft Intune would also be an advantage. Make a difference through great IT support Are you a practical, approachable IT professional who enjoys solving problems and helping people get the most from technology? Strode Park Foundation is looking for a full-time IT Support Technician to join our team based at Strode Park House in Herne. You will be the key point of contact for our IT support desk, providing friendly and effective support to colleagues and service users. This is a varied, hands-on role where your technical knowledge, communication skills and commitment to digital safety will help our charity deliver high-quality care and support. Where we receive high numbers of applications, we may close vacancies early. If you think this is the right opportunity for you, please don't delay in applying!
IT Support Technician - London
HR Path Group
Select how often (in days) to receive an alert: Create Alert HR Path is global player in HR Consulting.We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process. Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer's HR strategy. Advise to Run! HR Path, Global Leader in HR solutions ADVISE : We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization IMPLEMENT : As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise) RUN : With our global payroll expertise, we offer our clients several levels of payroll outsourcing YOUR MISSIONS You will be joining the group's support functions as an IT Support Technician and will be attached to our Helpdesk dedicated to internal staff, ensuring assistance, support, and the operational readiness of systems. Your main duties will include: Maintaining the operational status of user environments Managing onboarding processes (preparing PCs, handling deliveries and stock management) Ensuring proper functioning of operating systems Diagnosing IT, hardware, and software malfunctions Providing technical assistance and training to users Drafting technical documentation Contributing to the standardisation of IT systems in the context of company acquisitions YOUR PROFILE You have at leastone prior experience in a similar IT support role -including internships or apprenticeshipsand are motivated to have a permanent role within a global organization. You possess a strong interest in systems and applications. You are comfortable andfamiliar with Apple and Mac environments. You have proficiency inMicrosoft 365, Active Directory, Intune, and Entra This position is primarily based on-site to ensure effective support to your internal clients Occasional remote work may be possible, depending on operational needs. Excellent English language skills, French is a plus. WHAT WE OFFER A highly stimulating and fulfilling work environment with international development Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification A good work-life balance with telecommuting possibilities Investment in the development of our employees; quarterly team events, annual seminar etc. We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.
26/07/2026
Full time
Select how often (in days) to receive an alert: Create Alert HR Path is global player in HR Consulting.We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process. Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer's HR strategy. Advise to Run! HR Path, Global Leader in HR solutions ADVISE : We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization IMPLEMENT : As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise) RUN : With our global payroll expertise, we offer our clients several levels of payroll outsourcing YOUR MISSIONS You will be joining the group's support functions as an IT Support Technician and will be attached to our Helpdesk dedicated to internal staff, ensuring assistance, support, and the operational readiness of systems. Your main duties will include: Maintaining the operational status of user environments Managing onboarding processes (preparing PCs, handling deliveries and stock management) Ensuring proper functioning of operating systems Diagnosing IT, hardware, and software malfunctions Providing technical assistance and training to users Drafting technical documentation Contributing to the standardisation of IT systems in the context of company acquisitions YOUR PROFILE You have at leastone prior experience in a similar IT support role -including internships or apprenticeshipsand are motivated to have a permanent role within a global organization. You possess a strong interest in systems and applications. You are comfortable andfamiliar with Apple and Mac environments. You have proficiency inMicrosoft 365, Active Directory, Intune, and Entra This position is primarily based on-site to ensure effective support to your internal clients Occasional remote work may be possible, depending on operational needs. Excellent English language skills, French is a plus. WHAT WE OFFER A highly stimulating and fulfilling work environment with international development Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification A good work-life balance with telecommuting possibilities Investment in the development of our employees; quarterly team events, annual seminar etc. We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.
Tutum Home - Apprentice Security Engineer
Skills for Security
Tutum Home is Europe's first smart home security and home automation service provider with no long term contracts. We help you secure your home and protect your family with security systems monitored round the clock by our UK alarm centres. Our innovative digital home automation technology helps you to monitor your home whilst you are away, allowing you to receive instant video clips, monitor access in and out of your house, control your energy, heating, lighting and much more from your smart phone, tablet, laptop or PC with one easy app. You can easily set up rules and automation to manage your home to suit your modern life style. Job Description As an apprentice, you'll work alongside experienced engineers to install, maintain and fault-find on the following systems: Access Control Video Surveillance Intruder Alarms This is a hands on role, ideal for someone who enjoys practical work, problem solving, and learning new technical skills in various environments. Entry Requirements Must pass an enhanced DBS check Driving License Required Electrical Knowledge appreciated Have Maths & English Training to be Provided This is where you'll learn the skills that employers actually want. Your apprenticeship training is delivered by Skills for Security, specialists in fire and security training. You'll train through block release at our Watford center, for one week every eight weeks (Tuesday-Friday). You'll work towards a Level 3 Fire, Emergency & Security Systems Technician apprenticeship, gaining real skills and a nationally recognised qualification. What you'll do as part of the programme: Train hands on with real systems Learn from industry experts Complete a wide range of tasks and projects Build evidence from your job to support your learning Sit annual assessments at the centre Your employer supports you on site. We focus on your training and progression. Earn. Learn. Build a future-proof career.
26/07/2026
Full time
Tutum Home is Europe's first smart home security and home automation service provider with no long term contracts. We help you secure your home and protect your family with security systems monitored round the clock by our UK alarm centres. Our innovative digital home automation technology helps you to monitor your home whilst you are away, allowing you to receive instant video clips, monitor access in and out of your house, control your energy, heating, lighting and much more from your smart phone, tablet, laptop or PC with one easy app. You can easily set up rules and automation to manage your home to suit your modern life style. Job Description As an apprentice, you'll work alongside experienced engineers to install, maintain and fault-find on the following systems: Access Control Video Surveillance Intruder Alarms This is a hands on role, ideal for someone who enjoys practical work, problem solving, and learning new technical skills in various environments. Entry Requirements Must pass an enhanced DBS check Driving License Required Electrical Knowledge appreciated Have Maths & English Training to be Provided This is where you'll learn the skills that employers actually want. Your apprenticeship training is delivered by Skills for Security, specialists in fire and security training. You'll train through block release at our Watford center, for one week every eight weeks (Tuesday-Friday). You'll work towards a Level 3 Fire, Emergency & Security Systems Technician apprenticeship, gaining real skills and a nationally recognised qualification. What you'll do as part of the programme: Train hands on with real systems Learn from industry experts Complete a wide range of tasks and projects Build evidence from your job to support your learning Sit annual assessments at the centre Your employer supports you on site. We focus on your training and progression. Earn. Learn. Build a future-proof career.
Hybrid HR Systems Apprentice: Level 3 Digital Support Tech
Jet2.Com Limited Leeds, Yorkshire
Limited invites applications for an HR Systems Apprentice in Leeds. You will work toward a Level 3 Digital Support Technician over 13-15 months, performing system administration and coordination to support the HR Systems Team. This apprenticeship offers hybrid working with in-office days, and exposure to reporting, data integrity, system updates, and collaboration with HR leadership to drive improvements across and Jet2holidays.
26/07/2026
Full time
Limited invites applications for an HR Systems Apprentice in Leeds. You will work toward a Level 3 Digital Support Technician over 13-15 months, performing system administration and coordination to support the HR Systems Team. This apprenticeship offers hybrid working with in-office days, and exposure to reporting, data integrity, system updates, and collaboration with HR leadership to drive improvements across and Jet2holidays.
1st Line IT Support Technician
Makita UK Milton Keynes, Buckinghamshire
Location: Headquarters (Milton Keynes) Department: IT Job Type: Full-time (On-Site + Site visits) About Makita (UK) Makita is a global leader in the power tools and outdoor equipment industry, known for delivering high-quality products that meet the needs of professionals and end users alike. At Makita (UK) we pride ourselves on customer service. We are a community orientated business that has been based in the Milton Keynes area for over 50 years. If you are a proactive team player with excellent communication skills, a calm manner, a focus on customer service, and a passion for modern technology we want to hear from you! Position Overview As a 1st Line IT Support Technician, you will be the face of IT for our users, providing responsive onsite and remote support across the business. You will act as the first point of contact for IT incidents, service requests, and technical queries, delivering excellent customer service while ensuring issues are resolved efficiently or escalated appropriately. This is a hands on role that combines end user support, device management, account administration, IT asset management, onboarding activities, and participation in business technology projects. You will play a key role in maintaining a reliable, secure, and productive IT environment while continuously improving the user experience. What you will be doing Act as the first point of contact for IT support requests via the IT Service Management (ITSM) platform, telephone, email, and in person. Provide first line troubleshooting, diagnosis, and resolution of incidents and service requests, meeting agreed service levels. Deliver onsite desk side support for hardware, software, printers, mobile devices, and meeting room technologies. Escalate complex issues to 2nd Line Support, specialist teams, or third party suppliers where required, ensuring full ownership through to resolution. Create, manage, and maintain user accounts, permissions, and access rights within Active Directory, Microsoft Entra ID, Microsoft 365, and other business applications. Support Joiner, Mover, and Leaver (JML) processes, including account provisioning, equipment deployment, and access management. Assist with the deployment, configuration, maintenance, and replacement of laptops, desktops, mobile devices, peripherals, and associated equipment. Maintain accurate IT asset records, including hardware, software licensing, and peripheral inventory. Support Microsoft 365 services, Exchange Online, Windows operating systems, document management systems, ERP applications, and other core business platforms. Monitor system alerts, backup processes, and scheduled maintenance activities, escalating issues where necessary. Participate in IT projects, rollouts, system upgrades, office moves, and technology improvement initiatives. Deliver user onboarding sessions, basic IT training, and workshops to improve digital adoption and user awareness. Create and maintain knowledge base articles, user guides, and support documentation to drive self service and knowledge sharing. Support meeting room and collaboration technologies, ensuring systems are operational and users receive timely assistance. Ensure IT equipment is configured, maintained, and disposed of in accordance with company policies and security standards. Maintain high quality ticket updates, documentation, and asset records. Follow ITIL based service management processes and adhere to all company policies, procedures, and security requirements. What We're Looking For Technical Skills & Experience Previous experience in a 1st Line IT Support, IT Service Desk, Helpdesk, Desktop Support, or IT Support Technician role. Understanding of Microsoft Windows 11 and Microsoft 365 applications. Experience supporting Active Directory, Microsoft Entra ID, Exchange Online, and user account administration as well as the use of PowerShell to complete these tasks. Familiarity with ITSM platforms and ticket management processes. Understanding of basic networking concepts including DNS, DHCP, TCP/IP, Wi Fi, and VPN connectivity. Experience supporting PCs, laptops, printers, mobile devices, and peripheral hardware. Knowledge of endpoint management and device deployment tools would be advantageous. Experience supporting MacOS devices is desirable but not essential. Awareness of IT security best practices, access management, and data protection principles. Skills & Competencies Customer Service Focus Passion for delivering excellent customer support with a positive, professional, and approachable attitude. Problem Solving Strong troubleshooting skills with the ability to diagnose and resolve common technical issues efficiently. Ability to identify root causes and contribute to continuous service improvement. Communication Excellent verbal and written communication skills. Ability to explain technical information clearly to non technical users. Organisation & Prioritisation Ability to manage multiple tasks, prioritise workload effectively, and meet deadlines in a fast paced environment. Teamwork Collaborative approach with a willingness to support colleagues and contribute to team success. Attention to Detail Accurate record keeping, documentation, asset management, and ticket updates. Adaptability Eagerness to learn new technologies, systems, and processes while adapting to changing business requirements. Qualifications Any relevant IT qualification, apprenticeship, or equivalent practical experience preferred. Any Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) desirable but not essential. A full clean UK driving licence preferred but not essential. What We Offer Competitive salary and benefits package. Ongoing training, certification support, and career development opportunities. Exposure to a wide range of modern Microsoft technologies and business systems. Opportunities to participate in IT projects and develop technical skills. A supportive, collaborative, and professional working environment. The opportunity to work for a well established, globally recognised organisation with a strong reputation and ambitious growth plans. Ready to join us? If you are ready to take your IT support skills to the next level and be part of an exciting team at Makita UK, apply today by sending your CV and a cover letter outlining your relevant experience and why you're the perfect fit for this position. Makita UK is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
26/07/2026
Full time
Location: Headquarters (Milton Keynes) Department: IT Job Type: Full-time (On-Site + Site visits) About Makita (UK) Makita is a global leader in the power tools and outdoor equipment industry, known for delivering high-quality products that meet the needs of professionals and end users alike. At Makita (UK) we pride ourselves on customer service. We are a community orientated business that has been based in the Milton Keynes area for over 50 years. If you are a proactive team player with excellent communication skills, a calm manner, a focus on customer service, and a passion for modern technology we want to hear from you! Position Overview As a 1st Line IT Support Technician, you will be the face of IT for our users, providing responsive onsite and remote support across the business. You will act as the first point of contact for IT incidents, service requests, and technical queries, delivering excellent customer service while ensuring issues are resolved efficiently or escalated appropriately. This is a hands on role that combines end user support, device management, account administration, IT asset management, onboarding activities, and participation in business technology projects. You will play a key role in maintaining a reliable, secure, and productive IT environment while continuously improving the user experience. What you will be doing Act as the first point of contact for IT support requests via the IT Service Management (ITSM) platform, telephone, email, and in person. Provide first line troubleshooting, diagnosis, and resolution of incidents and service requests, meeting agreed service levels. Deliver onsite desk side support for hardware, software, printers, mobile devices, and meeting room technologies. Escalate complex issues to 2nd Line Support, specialist teams, or third party suppliers where required, ensuring full ownership through to resolution. Create, manage, and maintain user accounts, permissions, and access rights within Active Directory, Microsoft Entra ID, Microsoft 365, and other business applications. Support Joiner, Mover, and Leaver (JML) processes, including account provisioning, equipment deployment, and access management. Assist with the deployment, configuration, maintenance, and replacement of laptops, desktops, mobile devices, peripherals, and associated equipment. Maintain accurate IT asset records, including hardware, software licensing, and peripheral inventory. Support Microsoft 365 services, Exchange Online, Windows operating systems, document management systems, ERP applications, and other core business platforms. Monitor system alerts, backup processes, and scheduled maintenance activities, escalating issues where necessary. Participate in IT projects, rollouts, system upgrades, office moves, and technology improvement initiatives. Deliver user onboarding sessions, basic IT training, and workshops to improve digital adoption and user awareness. Create and maintain knowledge base articles, user guides, and support documentation to drive self service and knowledge sharing. Support meeting room and collaboration technologies, ensuring systems are operational and users receive timely assistance. Ensure IT equipment is configured, maintained, and disposed of in accordance with company policies and security standards. Maintain high quality ticket updates, documentation, and asset records. Follow ITIL based service management processes and adhere to all company policies, procedures, and security requirements. What We're Looking For Technical Skills & Experience Previous experience in a 1st Line IT Support, IT Service Desk, Helpdesk, Desktop Support, or IT Support Technician role. Understanding of Microsoft Windows 11 and Microsoft 365 applications. Experience supporting Active Directory, Microsoft Entra ID, Exchange Online, and user account administration as well as the use of PowerShell to complete these tasks. Familiarity with ITSM platforms and ticket management processes. Understanding of basic networking concepts including DNS, DHCP, TCP/IP, Wi Fi, and VPN connectivity. Experience supporting PCs, laptops, printers, mobile devices, and peripheral hardware. Knowledge of endpoint management and device deployment tools would be advantageous. Experience supporting MacOS devices is desirable but not essential. Awareness of IT security best practices, access management, and data protection principles. Skills & Competencies Customer Service Focus Passion for delivering excellent customer support with a positive, professional, and approachable attitude. Problem Solving Strong troubleshooting skills with the ability to diagnose and resolve common technical issues efficiently. Ability to identify root causes and contribute to continuous service improvement. Communication Excellent verbal and written communication skills. Ability to explain technical information clearly to non technical users. Organisation & Prioritisation Ability to manage multiple tasks, prioritise workload effectively, and meet deadlines in a fast paced environment. Teamwork Collaborative approach with a willingness to support colleagues and contribute to team success. Attention to Detail Accurate record keeping, documentation, asset management, and ticket updates. Adaptability Eagerness to learn new technologies, systems, and processes while adapting to changing business requirements. Qualifications Any relevant IT qualification, apprenticeship, or equivalent practical experience preferred. Any Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) desirable but not essential. A full clean UK driving licence preferred but not essential. What We Offer Competitive salary and benefits package. Ongoing training, certification support, and career development opportunities. Exposure to a wide range of modern Microsoft technologies and business systems. Opportunities to participate in IT projects and develop technical skills. A supportive, collaborative, and professional working environment. The opportunity to work for a well established, globally recognised organisation with a strong reputation and ambitious growth plans. Ready to join us? If you are ready to take your IT support skills to the next level and be part of an exciting team at Makita UK, apply today by sending your CV and a cover letter outlining your relevant experience and why you're the perfect fit for this position. Makita UK is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Junior IT Service Desk Representative (Apprentice)
PRIMARY GOAL LTD Chester, Cheshire
You don't need to go to university to kickstart your career! Do you want to be learning whilst you are earning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams: CompTIA A+ (Exam 1 and 2) CompTIA Cloud Essentials Are you passionate about technology and eager to start your career in IT? We are recruiting on behalf of iAM where you will gain valuable experience as a Level 3 Information Communications Technician, following the Support Technician pathway. We pride ourselves on the support we give our apprentices, you won't be left on your own to figure things out, we will support you throughout your apprenticeship journey together with your employer. iAM Compliant is looking for an enthusiastic Junior IT Service Desk Apprentice to join their growing team! This is an exciting opportunity to gain hands on experience in IT support while learning from industry experts. Our IT Service Desk team helps customers troubleshoot technical issues, ensuring they get the most out of our innovative SaaS platform. As an apprentice, you'll receive training and mentorship, developing the skills needed to succeed in the tech industry. About the group. iAM is the parent company of iAM Learning and iAM Compliant. What is iAM Compliant? iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur. What is iAM Learning? We make incredible animated eLearning that's engaging, memorable and is proven to drive behavioural change and get results. With stunning broadcast quality animation, engaging content all wrapped up in a user friendly UX, we offer the very best eLearning content in the world. Plus, we make workplace learning fun again! Main purpose and scope of the job Working with the wider operational teams (customer delight, account management and onboarding) the aim is to oversee and manage (both proactively and reactively) the day to day problems, errors and issues that customers encounter when using our SaaS products. This role will need to balance working with other HelpDesk resources, but also have an ability to jump in and provide hands on technical advice based on product knowledge and prior technology experience. What you'll be doing? Assisting customers with IT support queries via email, chat, and phone. Learning how to diagnose and resolve basic technical issues. Helping with data uploads and working with Excel spreadsheets to format information for our systems. Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations. Documenting common issues and updating the knowledge base to help customers self serve. Collaborating with different departments, including Customer Support and Account Management. Identifying potential system improvements and feeding ideas into the team. What we're looking for? We don't expect you to have years of experience-this is a learning opportunity! However, the ideal candidate will have: A strong interest in IT, technology, and problem-solving. Some familiarity with Microsoft Excel (or a willingness to learn quickly!). Great communication skills and a customer focused attitude. A logical approach to troubleshooting technical issues. The ability to work as part of a team and ask for help when needed. Any relevant coursework or qualifications in IT, Computer Science, or related areas (e.g., BTEC, A-levels, or T-levels) would be a bonus. What you'll gain? Hands on experience in IT support within a fast growing SaaS business. Mentorship and training to develop technical and customer service skills. The chance to work with modern IT systems, including CRM platforms and cloud services. A structured learning path with the opportunity to progress within the company. The training you'll be provided with: Comprehensive introductory modules to technical concepts Level 3 Information Communications Technician apprenticeship standard Training for all pathways of your IT career (support technician, network technician, digital communications technician) Specialising in a portfolio of evidence for the Support Technician pathway e-learning training materials Bi weekly virtual classroom training on all options of the apprenticeships Access to virtual labs to develop technical competency Monthly work based coaches visits and competency checks 9 am - 5 pm Support desk for technical support Personal Learning and Thinking Skills and Key Skills development Option for vendor and technical certificates - e.g. CompTIA You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other! As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real time advice and support. Working week: Full time Monday to Friday - 37 hours per week. 9 AM - 5 PM. In person at the Chester Office. Salary: £23,000 - £25,000 - DOE Desired qualifications: We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths. Expected duration: 15 months and 4 months End Point Assessment Where a Primary Goal apprenticeship can take you: This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. PLEASE NOTE We will require a copy of your CV. When completing your CV, please consider the job description and the role you are applying for. Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject. Hold international equivalents of the above qualifications. You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application. For more information, please visit the UK ENIC website, Disability confident Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team. Due to the high volume of applications received, we cannot always reply to all individuals who have applied for the role. If you have not heard from Primary Goal within four weeks of the closing date, please presume that your application has been unsuccessful.
25/07/2026
Full time
You don't need to go to university to kickstart your career! Do you want to be learning whilst you are earning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams: CompTIA A+ (Exam 1 and 2) CompTIA Cloud Essentials Are you passionate about technology and eager to start your career in IT? We are recruiting on behalf of iAM where you will gain valuable experience as a Level 3 Information Communications Technician, following the Support Technician pathway. We pride ourselves on the support we give our apprentices, you won't be left on your own to figure things out, we will support you throughout your apprenticeship journey together with your employer. iAM Compliant is looking for an enthusiastic Junior IT Service Desk Apprentice to join their growing team! This is an exciting opportunity to gain hands on experience in IT support while learning from industry experts. Our IT Service Desk team helps customers troubleshoot technical issues, ensuring they get the most out of our innovative SaaS platform. As an apprentice, you'll receive training and mentorship, developing the skills needed to succeed in the tech industry. About the group. iAM is the parent company of iAM Learning and iAM Compliant. What is iAM Compliant? iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur. What is iAM Learning? We make incredible animated eLearning that's engaging, memorable and is proven to drive behavioural change and get results. With stunning broadcast quality animation, engaging content all wrapped up in a user friendly UX, we offer the very best eLearning content in the world. Plus, we make workplace learning fun again! Main purpose and scope of the job Working with the wider operational teams (customer delight, account management and onboarding) the aim is to oversee and manage (both proactively and reactively) the day to day problems, errors and issues that customers encounter when using our SaaS products. This role will need to balance working with other HelpDesk resources, but also have an ability to jump in and provide hands on technical advice based on product knowledge and prior technology experience. What you'll be doing? Assisting customers with IT support queries via email, chat, and phone. Learning how to diagnose and resolve basic technical issues. Helping with data uploads and working with Excel spreadsheets to format information for our systems. Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations. Documenting common issues and updating the knowledge base to help customers self serve. Collaborating with different departments, including Customer Support and Account Management. Identifying potential system improvements and feeding ideas into the team. What we're looking for? We don't expect you to have years of experience-this is a learning opportunity! However, the ideal candidate will have: A strong interest in IT, technology, and problem-solving. Some familiarity with Microsoft Excel (or a willingness to learn quickly!). Great communication skills and a customer focused attitude. A logical approach to troubleshooting technical issues. The ability to work as part of a team and ask for help when needed. Any relevant coursework or qualifications in IT, Computer Science, or related areas (e.g., BTEC, A-levels, or T-levels) would be a bonus. What you'll gain? Hands on experience in IT support within a fast growing SaaS business. Mentorship and training to develop technical and customer service skills. The chance to work with modern IT systems, including CRM platforms and cloud services. A structured learning path with the opportunity to progress within the company. The training you'll be provided with: Comprehensive introductory modules to technical concepts Level 3 Information Communications Technician apprenticeship standard Training for all pathways of your IT career (support technician, network technician, digital communications technician) Specialising in a portfolio of evidence for the Support Technician pathway e-learning training materials Bi weekly virtual classroom training on all options of the apprenticeships Access to virtual labs to develop technical competency Monthly work based coaches visits and competency checks 9 am - 5 pm Support desk for technical support Personal Learning and Thinking Skills and Key Skills development Option for vendor and technical certificates - e.g. CompTIA You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other! As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real time advice and support. Working week: Full time Monday to Friday - 37 hours per week. 9 AM - 5 PM. In person at the Chester Office. Salary: £23,000 - £25,000 - DOE Desired qualifications: We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths. Expected duration: 15 months and 4 months End Point Assessment Where a Primary Goal apprenticeship can take you: This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. PLEASE NOTE We will require a copy of your CV. When completing your CV, please consider the job description and the role you are applying for. Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject. Hold international equivalents of the above qualifications. You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application. For more information, please visit the UK ENIC website, Disability confident Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team. Due to the high volume of applications received, we cannot always reply to all individuals who have applied for the role. If you have not heard from Primary Goal within four weeks of the closing date, please presume that your application has been unsuccessful.
IT Technician (20 Hour) - London
GEDU CAREERS
Type of Contract: Permanent / Part Time (20 Hours) - Weekends and Evenings Only What We Do: Our IT Team supports the campus by managing systems, troubleshooting issues, protecting data and enhancing our digital tools, ensuring that our students and staff experience smooth and secure operations across the institution. Our Vision: Changing Lives through Education The Role: Do you consider yourself a skilled and proactive IT Technician? If so, you've landed at the right place! In this role, you will ensure that our students and staff can work and learn without interruption, by maintaining troubleshooting. You will be the first point of support for a wide range of technology needs. This is not just a technical role, it is an opportunity to empower education and make a tangible impact on the daily success of our students. To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. This role is not eligible for visa sponsorship! What the Role Involves: To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. Providing technical support in moving and setting up of Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary. Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate. Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules. Follow best practice guidelines in ensuring security and privacy of networks and computer systems. About You: Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+). Hands-on experience with installation of operating systems and software, computer networks, network administration and network installation. Experience of providing IT Support in person and remotely (by phone, on-line chat) Knowledge of service management systems and ITIL best practice. Knowledge of technical management, information analysis and of computer hardware/software systems. Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring. Knowledge with implementing, configuring, and testing solutions What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. About Us GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field. Job Info Job Identification 25356 Posting Date 05/26/2026, 12:59 PM Degree Level Bachelor's Degree Job Schedule Part time Locations 4 Cam Road, London, E15 2SN, GB Organization Global Banking School Ltd, Global Banking School Ltd, GEDU
25/07/2026
Full time
Type of Contract: Permanent / Part Time (20 Hours) - Weekends and Evenings Only What We Do: Our IT Team supports the campus by managing systems, troubleshooting issues, protecting data and enhancing our digital tools, ensuring that our students and staff experience smooth and secure operations across the institution. Our Vision: Changing Lives through Education The Role: Do you consider yourself a skilled and proactive IT Technician? If so, you've landed at the right place! In this role, you will ensure that our students and staff can work and learn without interruption, by maintaining troubleshooting. You will be the first point of support for a wide range of technology needs. This is not just a technical role, it is an opportunity to empower education and make a tangible impact on the daily success of our students. To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. This role is not eligible for visa sponsorship! What the Role Involves: To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. Providing technical support in moving and setting up of Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary. Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate. Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules. Follow best practice guidelines in ensuring security and privacy of networks and computer systems. About You: Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+). Hands-on experience with installation of operating systems and software, computer networks, network administration and network installation. Experience of providing IT Support in person and remotely (by phone, on-line chat) Knowledge of service management systems and ITIL best practice. Knowledge of technical management, information analysis and of computer hardware/software systems. Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring. Knowledge with implementing, configuring, and testing solutions What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. About Us GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field. Job Info Job Identification 25356 Posting Date 05/26/2026, 12:59 PM Degree Level Bachelor's Degree Job Schedule Part time Locations 4 Cam Road, London, E15 2SN, GB Organization Global Banking School Ltd, Global Banking School Ltd, GEDU
Pearson
Radio Network Technician Coach
Pearson Bovington, Dorset
Apprenticeship Coach - Radio Network Technician Description In this role, you'll coach, mentor and assess apprentices as they develop the technical knowledge, skills and behaviours required to become successful Radio Network Technicians. This role aligns to industry-level titles such as Skills Coach, Apprenticeship Coach, Technical Trainer, Assessor Coach, Communications Systems Trainer, Radio Communications Trainer, Military Communications Instructor, and Learning Coach. The ideal candidate will bring strong radio communications expertise and enjoy helping others develop their careers in a highly specialised and rewarding field. The Role As an Apprenticeship Coach for the Radio Network Technician programme, you'll support apprentices through every stage of their apprenticeship journey, from initial assessment through to Gateway preparation and completion. You'll deliver coaching, mentoring, assessment and feedback that helps apprentices build confidence and competence while ensuring high-quality learner outcomes. This is a predominantly home-based role supporting apprentices remotely across the UK, alongside regular engagement with the training centre at Bovington. In your first six months, your biggest impact will be building relationships with apprentices, supporting programme delivery, and establishing effective coaching and assessment practices for this growing programme. What makes this opportunity different is that while coaching and assessor qualifications are desirable, Pearson is primarily looking for candidates with strong radio communications expertise and operational knowledge. Training and support can be provided on coaching and assessment practices, but the specialist radio knowledge is the critical requirement. What You'll Own Success in this role means apprentices remain engaged, achieve their milestones, and successfully progress through their apprenticeship whilst receiving a high-quality learner experience. You will: Deliver robust initial assessments and create personalised learning journeys aligned to apprenticeship standards. Coach and mentor apprentices to develop the knowledge, skills and behaviours required for successful completion of their apprenticeship. Provide timely, constructive and professional feedback that supports learner progress and achievement. Manage a caseload of apprentices, ensuring timely reviews, accurate documentation and ongoing progression towards achievement targets. Conduct workplace observations, assessments and review meetings both virtually and face-to-face where required. Utilise learning systems, e-portfolios and digital tools to maintain learner records and support programme delivery. Build strong relationships with apprentices, military personnel, line managers and stakeholders to support positive learner outcomes. Support onsite delivery and learner engagement at Bovington when required. Contribute to quality assurance, standardisation and continuous improvement activities across the apprenticeship team. About You You bring technical expertise in radio communications and enjoy helping others learn and develop. You're self-motivated, organised, and comfortable working independently while building strong relationships with learners and stakeholders. You'll likely bring Strong radio communications or radio network experience. Experience gained within military communications, defence communications, radio systems or similar specialist communications environments. Excellent communication, coaching and mentoring skills, or the willingness to develop them. Good IT and digital skills. The ability to manage your own workload and work effectively from home. Experience working in a target-driven or performance-focused environment. Strong written communication skills and the ability to provide clear learner feedback and action planning. Desirable Military Radio Operator Class 1 qualification or Detachment Commander qualification. Knowledge of the Bowman communications system. Knowledge of legacy military radio systems such as Clansman. Assessor, teaching or training qualification. Experience delivering apprenticeship programmes. Knowledge of ESFA funding requirements or Ofsted expectations. What We're Really Looking For The most successful candidates are likely to demonstrate: Strong radio communications expertise. Experience working in military or defence-related communications environments. A passion for developing people and sharing technical knowledge. The flexibility to learn coaching and assessment practices if not already qualified. What You'll Get This is an opportunity to combine technical expertise with meaningful learner impact. You'll help develop the next generation of Radio Network Technicians while working on a specialist programme that's critical to operational capability. You'll benefit from: A predominantly home-based role with significant flexibility The opportunity to develop coaching and assessment qualifications and skills The chance to work with military apprentices and subject matter experts across the programme A varied role that combines coaching, mentoring, assessment and technical expertise Ongoing CPD and professional development opportunities Location & Working Pattern Location: South West England / Bovington Area. Working Pattern: Primarily remote, home-based working with approximately one day per week at Bovington to support delivery activities and learners. Additional periods of onsite delivery may occasionally be required. Travel: Candidates should be able to travel regularly to Bovington and support onsite activity when required. Ready to Make an Impact? Apply now and help shape the future of Radio Network Technician apprentices by sharing your expertise, developing capability, and supporting meaningful career progression in this highly specialised field. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and you are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
24/07/2026
Full time
Apprenticeship Coach - Radio Network Technician Description In this role, you'll coach, mentor and assess apprentices as they develop the technical knowledge, skills and behaviours required to become successful Radio Network Technicians. This role aligns to industry-level titles such as Skills Coach, Apprenticeship Coach, Technical Trainer, Assessor Coach, Communications Systems Trainer, Radio Communications Trainer, Military Communications Instructor, and Learning Coach. The ideal candidate will bring strong radio communications expertise and enjoy helping others develop their careers in a highly specialised and rewarding field. The Role As an Apprenticeship Coach for the Radio Network Technician programme, you'll support apprentices through every stage of their apprenticeship journey, from initial assessment through to Gateway preparation and completion. You'll deliver coaching, mentoring, assessment and feedback that helps apprentices build confidence and competence while ensuring high-quality learner outcomes. This is a predominantly home-based role supporting apprentices remotely across the UK, alongside regular engagement with the training centre at Bovington. In your first six months, your biggest impact will be building relationships with apprentices, supporting programme delivery, and establishing effective coaching and assessment practices for this growing programme. What makes this opportunity different is that while coaching and assessor qualifications are desirable, Pearson is primarily looking for candidates with strong radio communications expertise and operational knowledge. Training and support can be provided on coaching and assessment practices, but the specialist radio knowledge is the critical requirement. What You'll Own Success in this role means apprentices remain engaged, achieve their milestones, and successfully progress through their apprenticeship whilst receiving a high-quality learner experience. You will: Deliver robust initial assessments and create personalised learning journeys aligned to apprenticeship standards. Coach and mentor apprentices to develop the knowledge, skills and behaviours required for successful completion of their apprenticeship. Provide timely, constructive and professional feedback that supports learner progress and achievement. Manage a caseload of apprentices, ensuring timely reviews, accurate documentation and ongoing progression towards achievement targets. Conduct workplace observations, assessments and review meetings both virtually and face-to-face where required. Utilise learning systems, e-portfolios and digital tools to maintain learner records and support programme delivery. Build strong relationships with apprentices, military personnel, line managers and stakeholders to support positive learner outcomes. Support onsite delivery and learner engagement at Bovington when required. Contribute to quality assurance, standardisation and continuous improvement activities across the apprenticeship team. About You You bring technical expertise in radio communications and enjoy helping others learn and develop. You're self-motivated, organised, and comfortable working independently while building strong relationships with learners and stakeholders. You'll likely bring Strong radio communications or radio network experience. Experience gained within military communications, defence communications, radio systems or similar specialist communications environments. Excellent communication, coaching and mentoring skills, or the willingness to develop them. Good IT and digital skills. The ability to manage your own workload and work effectively from home. Experience working in a target-driven or performance-focused environment. Strong written communication skills and the ability to provide clear learner feedback and action planning. Desirable Military Radio Operator Class 1 qualification or Detachment Commander qualification. Knowledge of the Bowman communications system. Knowledge of legacy military radio systems such as Clansman. Assessor, teaching or training qualification. Experience delivering apprenticeship programmes. Knowledge of ESFA funding requirements or Ofsted expectations. What We're Really Looking For The most successful candidates are likely to demonstrate: Strong radio communications expertise. Experience working in military or defence-related communications environments. A passion for developing people and sharing technical knowledge. The flexibility to learn coaching and assessment practices if not already qualified. What You'll Get This is an opportunity to combine technical expertise with meaningful learner impact. You'll help develop the next generation of Radio Network Technicians while working on a specialist programme that's critical to operational capability. You'll benefit from: A predominantly home-based role with significant flexibility The opportunity to develop coaching and assessment qualifications and skills The chance to work with military apprentices and subject matter experts across the programme A varied role that combines coaching, mentoring, assessment and technical expertise Ongoing CPD and professional development opportunities Location & Working Pattern Location: South West England / Bovington Area. Working Pattern: Primarily remote, home-based working with approximately one day per week at Bovington to support delivery activities and learners. Additional periods of onsite delivery may occasionally be required. Travel: Candidates should be able to travel regularly to Bovington and support onsite activity when required. Ready to Make an Impact? Apply now and help shape the future of Radio Network Technician apprentices by sharing your expertise, developing capability, and supporting meaningful career progression in this highly specialised field. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and you are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
QA Limited
Digital & AI Support Technician Apprentice
QA Limited Rochdale, Lancashire
At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting edge digital and AI technologies On the job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
20/07/2026
Full time
At Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated and curious Digital & AI Support Technician Apprentice to join our IT team in Rochdale. About the role: You'll be the first point of contact for colleagues requiring IT support and will play an important role in helping the business adopt and maximise the benefits of digital and AI technologies. Working alongside experienced IT professionals, you'll gain exposure to a wide range of technologies including Microsoft 365, Microsoft Intune, Entra ID, service management platforms and AI powered tools such as Microsoft Copilot. This is an exciting opportunity to join a globally recognised business at a time when digital innovation and AI are transforming the way we work. If you're passionate about technology, eager to learn and ready to begin a rewarding career in IT, we'd love to hear from you. What you'll be doing: Providing first line IT support for hardware, software and digital tool enquiries Supporting colleagues across our head office and showroom network with the effective use of approved AI tools and technologies Assisting with the setup, deployment and maintenance of laptops, mobile devices and user accounts Supporting employee onboarding and offboarding processes Creating and maintaining user guides, knowledge articles and IT documentation Monitoring IT systems and escalating incidents where required Working with third party IT providers and helping track service performance Supporting digital transformation and AI implementation projects across the UK business Maintaining accurate records within our IT service management platform Applying information security best practices and supporting GDPR compliance Collaborating with colleagues in both the UK and Nobilia Group IT teams What you'll learn: IT service support and troubleshooting Microsoft technologies and endpoint management Cyber security and data protection Digital communications and collaboration tools AI assisted working practices and business applications Digital transformation project support What we're looking for: An interest in technology, digital tools and AI Familiarity with Windows 10/11 and Microsoft 365 applications such as Word, Excel, Outlook and Teams Strong problem solving skills and a logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, shifts between 8am - 6pm. Initially you will work 5 days per week in the office, moving to 4 days and 1 from home following probation. What we offer: In addition to a structured apprenticeship programme and ongoing support from experienced mentors, you'll benefit from: Competitive apprentice salary 25 days annual leave plus bank holidays Company pension scheme Employee assistance programme Career development and progression opportunities Exposure to cutting edge digital and AI technologies On the job learning alongside experienced IT professionals Free onsite parking Staff discounts and employee benefits platform A collaborative and supportive working environment Opportunities to travel to UK showrooms and, on occasion, Germany as part of your professional development Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Apprentice Opportunity: IT/Digital Support Technician
Brightonmuseums Brighton, Sussex
Job Title: IT/Digital Support Technician Apprentice Full time: 37 hours per week Salary: National minimum wage for apprentices - £8.00 per hour, rising to National minimum wage after 1 year Reports to: Head of IT Location: Royal Pavilion Buildings / Hybrid working available Closing date: 5pm, Friday 14 August 2026 Begin your IT career with Brighton & Hove Museums Would you like the opportunity to start a career in IT and digital support while gaining practical experience in a unique museum setting? Brighton & Hove Museums has an exciting opportunity for a Level 3 Digital Support Technician Apprentice to work with the Head of IT across our museum sites, historic buildings and public-facing services, including the Royal Pavilion. This apprenticeship will help you build the skills needed to support staff, systems and digital projects in a busy charity. You will learn how technology helps our teams work well, care for collections, welcome visitors and improve services. You will receive support from the Head of IT, the training provider and colleagues across the Trust throughout the apprenticeship. About the role This is a varied digital support role, not a traditional helpdesk post. We already have an outsourced IT helpdesk, so you will focus on the tasks where local knowledge, site presence and clear communication make the biggest difference. You will help staff use technology confidently, support basic troubleshooting, assist with devices and equipment, and help coordinate issues with the helpdesk or suppliers where needed. You will also gain experience with Microsoft 365, SharePoint, account administration, document libraries, forms, internal guidance, data tasks, approved AI tools, simple digital workflows and PowerApps. The role will also involve supporting technology used in a museum environment, such as public-facing digital displays, audio visual equipment, ticketing, retail or café systems, and other systems that help us run our sites and improve the visitor experience. Additional information Apprentices without evidence of level 2 English and Maths will need to achieve this level prior to completing training and you may be required to take an English and Maths assessment prior to a formal offer being made. For those with an education, health and care plan or a legacy statement the apprenticeships English and Maths minimum requirement is Entry Level 3. British Sign Language qualifications are an alternative to English qualifications for applicants whose primary language is BSL. Please note, your application will be shared with the training provider. The duration of the apprenticeship will be up to 13 months depending on experience. This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK. To apply for an apprenticeship, you must have been ordinarily resident in the UK for at least the previous three years on the first day of the apprenticeship (this includes EEA for UK or EEA Nationals with pre-settled or Settled Status) or have some other residency eligibility status. We actively welcome applications from people who reflect the diversity of the country to help us shape and change the museum sector to make it more relevant to the diversity of the people, communities and places we serve.
20/07/2026
Full time
Job Title: IT/Digital Support Technician Apprentice Full time: 37 hours per week Salary: National minimum wage for apprentices - £8.00 per hour, rising to National minimum wage after 1 year Reports to: Head of IT Location: Royal Pavilion Buildings / Hybrid working available Closing date: 5pm, Friday 14 August 2026 Begin your IT career with Brighton & Hove Museums Would you like the opportunity to start a career in IT and digital support while gaining practical experience in a unique museum setting? Brighton & Hove Museums has an exciting opportunity for a Level 3 Digital Support Technician Apprentice to work with the Head of IT across our museum sites, historic buildings and public-facing services, including the Royal Pavilion. This apprenticeship will help you build the skills needed to support staff, systems and digital projects in a busy charity. You will learn how technology helps our teams work well, care for collections, welcome visitors and improve services. You will receive support from the Head of IT, the training provider and colleagues across the Trust throughout the apprenticeship. About the role This is a varied digital support role, not a traditional helpdesk post. We already have an outsourced IT helpdesk, so you will focus on the tasks where local knowledge, site presence and clear communication make the biggest difference. You will help staff use technology confidently, support basic troubleshooting, assist with devices and equipment, and help coordinate issues with the helpdesk or suppliers where needed. You will also gain experience with Microsoft 365, SharePoint, account administration, document libraries, forms, internal guidance, data tasks, approved AI tools, simple digital workflows and PowerApps. The role will also involve supporting technology used in a museum environment, such as public-facing digital displays, audio visual equipment, ticketing, retail or café systems, and other systems that help us run our sites and improve the visitor experience. Additional information Apprentices without evidence of level 2 English and Maths will need to achieve this level prior to completing training and you may be required to take an English and Maths assessment prior to a formal offer being made. For those with an education, health and care plan or a legacy statement the apprenticeships English and Maths minimum requirement is Entry Level 3. British Sign Language qualifications are an alternative to English qualifications for applicants whose primary language is BSL. Please note, your application will be shared with the training provider. The duration of the apprenticeship will be up to 13 months depending on experience. This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK. To apply for an apprenticeship, you must have been ordinarily resident in the UK for at least the previous three years on the first day of the apprenticeship (this includes EEA for UK or EEA Nationals with pre-settled or Settled Status) or have some other residency eligibility status. We actively welcome applications from people who reflect the diversity of the country to help us shape and change the museum sector to make it more relevant to the diversity of the people, communities and places we serve.
Museum IT & Digital Support Apprentice (Hybrid)
Brightonmuseums Brighton, Sussex
Brighton & Hove Museums offers a Level 3 Digital Support Technician Apprentice position working with the Head of IT across museum sites, including the Royal Pavilion. The role focuses on practical IT and digital support in a busy charity setting, with emphasis on local knowledge, site presence and clear communication. You will learn to support staff, devices and digital projects, gaining experience with Microsoft 365, SharePoint and PowerApps, and coordinating with the outsourced helpdesk and
20/07/2026
Full time
Brighton & Hove Museums offers a Level 3 Digital Support Technician Apprentice position working with the Head of IT across museum sites, including the Royal Pavilion. The role focuses on practical IT and digital support in a busy charity setting, with emphasis on local knowledge, site presence and clear communication. You will learn to support staff, devices and digital projects, gaining experience with Microsoft 365, SharePoint and PowerApps, and coordinating with the outsourced helpdesk and
IT Technician Apprentice
SOUTH GLOUCESTERSHIRE & STROUD COLLEGE Stroud, Gloucestershire
This role is ideal for someone to develop a broad set of skills in IT support including systems management, customer service, hardware/software troubleshooting and network administration within an education environment. Salary will be discussed further at Interview Training course Information communications technician (level 3) Hours 37 hours per week Monday to Friday. Term time only so the salary will be adjusted to reflect this. 1 day a week release for college sessions. Start/end time to be agreed with successful candidate. 37 hours a week Tuesday 01 September Duration 1 Year 6 Months Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The IT Technician Apprentice will join the school's IT team and work under the guidance of experienced IT staff and the IT Manager to provide support for students, teachers and administrative teams with day to day technical needs. Key Responsibilities Identify and report IT issues in a timely manner to the IT team to resolve Provide 1st and 2nd line technical support to staff and students, including troubleshooting hardware, software, and network issues Handle support calls, log and manage tickets in the helpdesk system Assist with the setup, maintenance, and repair of computers, printers, and other school IT equipment Support the installation and configuration of software applications across the school network using device management software Support the creation of new user accounts and the management of permissions to files and digital systems Help maintain accurate records of IT assets including periodic audits of all hardware Learn and adhere to school policies regarding data protection, safeguarding, and ICT security Perform routine network administration tasks under the supervision and guidance of the IT Manager Contribute to IT projects, such as system upgrades or new technology rollouts Use remote access tools to assist staff to resolve issues over the phone Write, and update how to guides for staff for common issue resolution Ensure helpdesk tickets are kept up to date and follow up with staff on any updates to outstanding problems Where you'll work Stratford Lawn Stroud GL5 4AP Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College Maths and English (grade 4 (C) or above) Skills Non judgemental Other requirements This role is office based. Parking is available onsite. A full DBS check is required. Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role. After this apprenticeship A role may be offered to the right candidate upon successful completion of the apprenticeship.
16/07/2026
Full time
This role is ideal for someone to develop a broad set of skills in IT support including systems management, customer service, hardware/software troubleshooting and network administration within an education environment. Salary will be discussed further at Interview Training course Information communications technician (level 3) Hours 37 hours per week Monday to Friday. Term time only so the salary will be adjusted to reflect this. 1 day a week release for college sessions. Start/end time to be agreed with successful candidate. 37 hours a week Tuesday 01 September Duration 1 Year 6 Months Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The IT Technician Apprentice will join the school's IT team and work under the guidance of experienced IT staff and the IT Manager to provide support for students, teachers and administrative teams with day to day technical needs. Key Responsibilities Identify and report IT issues in a timely manner to the IT team to resolve Provide 1st and 2nd line technical support to staff and students, including troubleshooting hardware, software, and network issues Handle support calls, log and manage tickets in the helpdesk system Assist with the setup, maintenance, and repair of computers, printers, and other school IT equipment Support the installation and configuration of software applications across the school network using device management software Support the creation of new user accounts and the management of permissions to files and digital systems Help maintain accurate records of IT assets including periodic audits of all hardware Learn and adhere to school policies regarding data protection, safeguarding, and ICT security Perform routine network administration tasks under the supervision and guidance of the IT Manager Contribute to IT projects, such as system upgrades or new technology rollouts Use remote access tools to assist staff to resolve issues over the phone Write, and update how to guides for staff for common issue resolution Ensure helpdesk tickets are kept up to date and follow up with staff on any updates to outstanding problems Where you'll work Stratford Lawn Stroud GL5 4AP Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College Maths and English (grade 4 (C) or above) Skills Non judgemental Other requirements This role is office based. Parking is available onsite. A full DBS check is required. Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role. After this apprenticeship A role may be offered to the right candidate upon successful completion of the apprenticeship.
Apprentice Cyber Security Technician
Tilbury Douglas Birmingham, Staffordshire
Cyber Security Technician Apprentice - Level 3 Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities. As a Cyber Security Technician Apprentice, you'll play an important role in helping protect our people, systems and information. Working alongside experienced IT and Security professionals, you'll develop the skills and knowledge required to identify cyber risks, support security operations, and contribute to a strong security culture across the business. Location This role will be based at our Birmingham office with opportunities for hybrid working where appropriate. Occasional travel to other Tilbury Douglas locations may be required as part of your development. What you'll be doing As a Cyber Security Technician Apprentice, you'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard. Support the monitoring and maintenance of security controls designed to protect company systems and information. Assist with identifying, investigating and escalating potential cyber security incidents. Help maintain cyber security policies, standards and procedures. Support information security audits and compliance reviews. Assist with maintaining security risk registers and tracking remediation activities. Help monitor vulnerabilities and support actions to reduce cyber security risks. Contribute to cyber security awareness campaigns and training activities across the business. Assist with access management processes, ensuring users have appropriate permissions. Support the management of security documentation, records and reporting. Work with internal stakeholders and third-party suppliers to help maintain secure systems and services. Assist with the investigation of suspicious activity and contribute to incident response activities. Develop knowledge of security frameworks, legislation, standards and industry best practice. What we're looking for GCSEs (or equivalent) including English, Maths and ICT/Computer Science An interest in cyber security, technology and digital systems. Strong analytical and problem-solving skills. Good written and verbal communication skills. Attention to detail and the ability to follow procedures accurately. Experience of Microsoft Office applications (desirable but not essential). The ability to manage and prioritise tasks in a busy environment A proactive, flexible and collaborative approach A professional attitude and commitment to confidentiality What we offer A structured apprenticeship programme combining work and formal learning Support, mentoring and coaching from experienced professionals Competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days volunteering opportunities per year Experience working on meaningful projects that make a real difference An inclusive culture where your contribution is valued and your development is supported
16/07/2026
Full time
Cyber Security Technician Apprentice - Level 3 Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities. As a Cyber Security Technician Apprentice, you'll play an important role in helping protect our people, systems and information. Working alongside experienced IT and Security professionals, you'll develop the skills and knowledge required to identify cyber risks, support security operations, and contribute to a strong security culture across the business. Location This role will be based at our Birmingham office with opportunities for hybrid working where appropriate. Occasional travel to other Tilbury Douglas locations may be required as part of your development. What you'll be doing As a Cyber Security Technician Apprentice, you'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard. Support the monitoring and maintenance of security controls designed to protect company systems and information. Assist with identifying, investigating and escalating potential cyber security incidents. Help maintain cyber security policies, standards and procedures. Support information security audits and compliance reviews. Assist with maintaining security risk registers and tracking remediation activities. Help monitor vulnerabilities and support actions to reduce cyber security risks. Contribute to cyber security awareness campaigns and training activities across the business. Assist with access management processes, ensuring users have appropriate permissions. Support the management of security documentation, records and reporting. Work with internal stakeholders and third-party suppliers to help maintain secure systems and services. Assist with the investigation of suspicious activity and contribute to incident response activities. Develop knowledge of security frameworks, legislation, standards and industry best practice. What we're looking for GCSEs (or equivalent) including English, Maths and ICT/Computer Science An interest in cyber security, technology and digital systems. Strong analytical and problem-solving skills. Good written and verbal communication skills. Attention to detail and the ability to follow procedures accurately. Experience of Microsoft Office applications (desirable but not essential). The ability to manage and prioritise tasks in a busy environment A proactive, flexible and collaborative approach A professional attitude and commitment to confidentiality What we offer A structured apprenticeship programme combining work and formal learning Support, mentoring and coaching from experienced professionals Competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days volunteering opportunities per year Experience working on meaningful projects that make a real difference An inclusive culture where your contribution is valued and your development is supported
QA
AI & Digital Support Apprentice
QA Berkhamsted, Hertfordshire
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
14/07/2026
Full time
About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Pre-Press Technician Apprentice
Baker Labels Brentwood, Essex
We are offering a fantastic opportunity for an enthusiastic and creative individual to join our busy studio and production team at our facility in Brentwood, Essex. This is a great chance to take your first steps into the print industry, gaining hands on experience in the important processes that happen before labels go to print. You'll learn how artwork, digital files, colour, proofs, workflow systems and production planning all come together to create high-quality printed products. As a Bakers apprentice, you'll be able to earn while you learn in a supportive, dynamic and rewarding environment, developing practical skills that can help you build a long term career in print, packaging, design, artwork, pre press or production. A PRE-PRESS TECHNICIAN IS SKILLED IN THE PROCESSES THAT OCCUR BEFORE THE PRINTING AND FINISHING STAGES. Pre-press is the first stage of production. It covers the processes and procedures that take place between the creation of a print ready design and the actual printing process. As part of your training, you will develop the knowledge, skills and behaviours required for the apprenticeship standard, while also learning the specific systems, equipment and workflows used here at Baker Labels. You'll gain experience in checking and preparing digital artwork, understanding colour reproduction, producing proofs, supporting workflow management and ensuring files are ready for efficient, accurate print production. A SKILLED PRE-PRESS TECHNICIAN WOULD BE ABLE TO DEMONSTRATE THE FOLLOWING KNOWLEDGE, SKILLS AND BEHAVIOURS: Know how to produce plates, cylinders, screens and/or electronic files Recognise different company equipment and understand its associated needs Understand colour theory and how colour is managed before print Understand the receipt, checking and processing of digital files Produce reports and relevant paperwork Design and produce creative digital artwork Plan and produce edited images ready for software such as Adobe InDesign, Illustrator, Photoshop and other creative packages Check digital files and help solve issues with software and workflow management Create imposition schemes and job layouts Develop proficiency in a range of pre press, design, workflow management and business software packages Communicate effectively with customers and internal teams Use scanning techniques to create compatible digital images Produce printed or digital proofs Manage digital colour reproduction so that press technicians can set up and run jobs effectively This apprenticeship will help you understand how creative artwork becomes a print ready file, and how attention to detail at the pre press stage plays a vital role in the quality of the finished product. The BPIF Pre-Press Technician apprenticeship develops knowledge, skills and behaviours across the core elements of the standard, with additional learning linked to the specific role. This is an excellent opportunity to take your first steps into a career within the UK printing industry. Apprenticeship Level Expected to Achieve Advanced Level Apprenticeship Level 2 or 3 Apprenticeship Standard City and Guilds Print Technician Level 2 or 3 Qualification GCSE or equivalent English (Grade 5 or above) essential GCSE or equivalent Maths (Grade 5 or above) essential Hands on training and mentorship Potential for full time position upon completion A supportive and dynamic work environment What is in it for you? Salary dependent on experience Training and development Work based pension Profit related bonus after 6 months service Wellbeing at work programme Great social and team building events Start Your Career in Pre-Press with Baker Labels If you're creative, technically minded and eager to learn how artwork becomes a finished printed product, this apprenticeship could be the perfect opportunity for you. At Bakers, you'll be supported by experienced people across our studio, production and technical teams while gaining practical skills in a fast paced print environment. This is your chance to build confidence, learn from industry specialists and begin a rewarding career in print. Closing date for applications 1st August 2026 To apply please complete our application form. If you have any questions, please contact Clare Coles
13/07/2026
Full time
We are offering a fantastic opportunity for an enthusiastic and creative individual to join our busy studio and production team at our facility in Brentwood, Essex. This is a great chance to take your first steps into the print industry, gaining hands on experience in the important processes that happen before labels go to print. You'll learn how artwork, digital files, colour, proofs, workflow systems and production planning all come together to create high-quality printed products. As a Bakers apprentice, you'll be able to earn while you learn in a supportive, dynamic and rewarding environment, developing practical skills that can help you build a long term career in print, packaging, design, artwork, pre press or production. A PRE-PRESS TECHNICIAN IS SKILLED IN THE PROCESSES THAT OCCUR BEFORE THE PRINTING AND FINISHING STAGES. Pre-press is the first stage of production. It covers the processes and procedures that take place between the creation of a print ready design and the actual printing process. As part of your training, you will develop the knowledge, skills and behaviours required for the apprenticeship standard, while also learning the specific systems, equipment and workflows used here at Baker Labels. You'll gain experience in checking and preparing digital artwork, understanding colour reproduction, producing proofs, supporting workflow management and ensuring files are ready for efficient, accurate print production. A SKILLED PRE-PRESS TECHNICIAN WOULD BE ABLE TO DEMONSTRATE THE FOLLOWING KNOWLEDGE, SKILLS AND BEHAVIOURS: Know how to produce plates, cylinders, screens and/or electronic files Recognise different company equipment and understand its associated needs Understand colour theory and how colour is managed before print Understand the receipt, checking and processing of digital files Produce reports and relevant paperwork Design and produce creative digital artwork Plan and produce edited images ready for software such as Adobe InDesign, Illustrator, Photoshop and other creative packages Check digital files and help solve issues with software and workflow management Create imposition schemes and job layouts Develop proficiency in a range of pre press, design, workflow management and business software packages Communicate effectively with customers and internal teams Use scanning techniques to create compatible digital images Produce printed or digital proofs Manage digital colour reproduction so that press technicians can set up and run jobs effectively This apprenticeship will help you understand how creative artwork becomes a print ready file, and how attention to detail at the pre press stage plays a vital role in the quality of the finished product. The BPIF Pre-Press Technician apprenticeship develops knowledge, skills and behaviours across the core elements of the standard, with additional learning linked to the specific role. This is an excellent opportunity to take your first steps into a career within the UK printing industry. Apprenticeship Level Expected to Achieve Advanced Level Apprenticeship Level 2 or 3 Apprenticeship Standard City and Guilds Print Technician Level 2 or 3 Qualification GCSE or equivalent English (Grade 5 or above) essential GCSE or equivalent Maths (Grade 5 or above) essential Hands on training and mentorship Potential for full time position upon completion A supportive and dynamic work environment What is in it for you? Salary dependent on experience Training and development Work based pension Profit related bonus after 6 months service Wellbeing at work programme Great social and team building events Start Your Career in Pre-Press with Baker Labels If you're creative, technically minded and eager to learn how artwork becomes a finished printed product, this apprenticeship could be the perfect opportunity for you. At Bakers, you'll be supported by experienced people across our studio, production and technical teams while gaining practical skills in a fast paced print environment. This is your chance to build confidence, learn from industry specialists and begin a rewarding career in print. Closing date for applications 1st August 2026 To apply please complete our application form. If you have any questions, please contact Clare Coles
Apprentice Cyber Security Technician
Tilbury Douglas Maney, West Midlands
Cyber Security Technician Apprentice - Level 3 Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities. As a Cyber Security Technician Apprentice, you'll play an important role in helping protect our people, systems and information. Working alongside experienced IT and Security professionals, you'll develop the skills and knowledge required to identify cyber risks, support security operations, and contribute to a strong security culture across the business. Location This role will be based at our Birmingham office with opportunities for hybrid working where appropriate. Occasional travel to other Tilbury Douglas locations may be required as part of your development. What you'll be doing As a Cyber Security Technician Apprentice, you'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard. Support the monitoring and maintenance of security controls designed to protect company systems and information. Assist with identifying, investigating and escalating potential cyber security incidents. Help maintain cyber security policies, standards and procedures. Support information security audits and compliance reviews. Assist with maintaining security risk registers and tracking remediation activities. Help monitor vulnerabilities and support actions to reduce cyber security risks. Contribute to cyber security awareness campaigns and training activities across the business. Assist with access management processes, ensuring users have appropriate permissions. Support the management of security documentation, records and reporting. Work with internal stakeholders and third-party suppliers to help maintain secure systems and services. Assist with the investigation of suspicious activity and contribute to incident response activities. Develop knowledge of security frameworks, legislation, standards and industry best practice. What we're looking for GCSEs (or equivalent) including English, Maths and ICT/Computer Science An interest in cyber security, technology and digital systems. Strong analytical and problem-solving skills. Good written and verbal communication skills. Attention to detail and the ability to follow procedures accurately. Experience of Microsoft Office applications (desirable but not essential). The ability to manage and prioritise tasks in a busy environment A proactive, flexible and collaborative approach A professional attitude and commitment to confidentiality What we offer A structured apprenticeship programme combining work and formal learning Support, mentoring and coaching from experienced professionals Competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days volunteering opportunities per year Experience working on meaningful projects that make a real difference An inclusive culture where your contribution is valued and your development is supported
10/07/2026
Full time
Cyber Security Technician Apprentice - Level 3 Start your career where it matters most - building a better future together Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities. As a Cyber Security Technician Apprentice, you'll play an important role in helping protect our people, systems and information. Working alongside experienced IT and Security professionals, you'll develop the skills and knowledge required to identify cyber risks, support security operations, and contribute to a strong security culture across the business. Location This role will be based at our Birmingham office with opportunities for hybrid working where appropriate. Occasional travel to other Tilbury Douglas locations may be required as part of your development. What you'll be doing As a Cyber Security Technician Apprentice, you'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard. Support the monitoring and maintenance of security controls designed to protect company systems and information. Assist with identifying, investigating and escalating potential cyber security incidents. Help maintain cyber security policies, standards and procedures. Support information security audits and compliance reviews. Assist with maintaining security risk registers and tracking remediation activities. Help monitor vulnerabilities and support actions to reduce cyber security risks. Contribute to cyber security awareness campaigns and training activities across the business. Assist with access management processes, ensuring users have appropriate permissions. Support the management of security documentation, records and reporting. Work with internal stakeholders and third-party suppliers to help maintain secure systems and services. Assist with the investigation of suspicious activity and contribute to incident response activities. Develop knowledge of security frameworks, legislation, standards and industry best practice. What we're looking for GCSEs (or equivalent) including English, Maths and ICT/Computer Science An interest in cyber security, technology and digital systems. Strong analytical and problem-solving skills. Good written and verbal communication skills. Attention to detail and the ability to follow procedures accurately. Experience of Microsoft Office applications (desirable but not essential). The ability to manage and prioritise tasks in a busy environment A proactive, flexible and collaborative approach A professional attitude and commitment to confidentiality What we offer A structured apprenticeship programme combining work and formal learning Support, mentoring and coaching from experienced professionals Competitive apprentice salary with progression as you develop 26 days annual leave plus bank holidays Two days volunteering opportunities per year Experience working on meaningful projects that make a real difference An inclusive culture where your contribution is valued and your development is supported
Digital Services Apprentice
Gravesham Gravesend, Kent
Salary: £15,434.29 per annum (inclusive of allowances) Location: Civic Centre, Gravesend Contract: Fixed term 15-18 months Working Pattern: Full-time Hours: 37 hours per week. Closing Date: 26 July 2026 The Role The Digital Services Apprentice will support the delivery and continuous improvement of the council's digital services. Working as part of the Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. The post holder will complete a Level 3 Digital Support Technician Apprenticeship (Digital Service Technician pathway) and will gradually build knowledge, skills and confidence to undertake routine digital tasks under supervision. During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard. About you Good standard of written English, with the ability to write clearly and accurately Good typing skills and confidence using digital systems Strong attention to detail, particularly when checking and proofreading content Basic IT skills (e.g. Microsoft Office, internet use) Ability to follow instructions and complete routine tasks accurately Ability to work as part of a team Knowledge of Gravesham Borough Council and the services it provides Awareness of good customer service Willingness to complete a Level 3 Digital Support Technician apprenticeship GCSEs (or equivalent) including English and Maths Experience of using computers and common software packages like Microsoft Office High level of attention to detail and accuracy Willingness to learn and develop new skills Positive attitude and reliable approach to work Customer-focused mindset Understanding of confidentiality Ability to take care when editing and publishing information Commitment to equal opportunities and council values Interest in websites, digital services or technology Basic understanding of websites or digital tools Basic understanding of websites or content editing Experience in customer service or an admin role (e.g. retail, voluntary work) Interest in improving digital services and user experience Interest in computer science, coding or how digital systems are built (supporting future development into technical roles) It is a requirement to have five GCSE 9-4 grades or equivalent (including English and Maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships. Working for Gravesham A minimum of 23 days holiday entitlement, plus paid bank holidays. Career development, training opportunities and access to e-learning Access to eye care vouchers and VDU glasses External Occupational Health service Cycle to Work Scheme Access to EAP Services 24/7 Free parking Octopus Electric Vehicles Salary Sacrifice Scheme Equal Opportunities We are committed to delivering services to the community and are an equal opportunities employer. We recognise that attractive and high quality services are only achievable by getting the best people.
09/07/2026
Full time
Salary: £15,434.29 per annum (inclusive of allowances) Location: Civic Centre, Gravesend Contract: Fixed term 15-18 months Working Pattern: Full-time Hours: 37 hours per week. Closing Date: 26 July 2026 The Role The Digital Services Apprentice will support the delivery and continuous improvement of the council's digital services. Working as part of the Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. The post holder will complete a Level 3 Digital Support Technician Apprenticeship (Digital Service Technician pathway) and will gradually build knowledge, skills and confidence to undertake routine digital tasks under supervision. During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard. About you Good standard of written English, with the ability to write clearly and accurately Good typing skills and confidence using digital systems Strong attention to detail, particularly when checking and proofreading content Basic IT skills (e.g. Microsoft Office, internet use) Ability to follow instructions and complete routine tasks accurately Ability to work as part of a team Knowledge of Gravesham Borough Council and the services it provides Awareness of good customer service Willingness to complete a Level 3 Digital Support Technician apprenticeship GCSEs (or equivalent) including English and Maths Experience of using computers and common software packages like Microsoft Office High level of attention to detail and accuracy Willingness to learn and develop new skills Positive attitude and reliable approach to work Customer-focused mindset Understanding of confidentiality Ability to take care when editing and publishing information Commitment to equal opportunities and council values Interest in websites, digital services or technology Basic understanding of websites or digital tools Basic understanding of websites or content editing Experience in customer service or an admin role (e.g. retail, voluntary work) Interest in improving digital services and user experience Interest in computer science, coding or how digital systems are built (supporting future development into technical roles) It is a requirement to have five GCSE 9-4 grades or equivalent (including English and Maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships. Working for Gravesham A minimum of 23 days holiday entitlement, plus paid bank holidays. Career development, training opportunities and access to e-learning Access to eye care vouchers and VDU glasses External Occupational Health service Cycle to Work Scheme Access to EAP Services 24/7 Free parking Octopus Electric Vehicles Salary Sacrifice Scheme Equal Opportunities We are committed to delivering services to the community and are an equal opportunities employer. We recognise that attractive and high quality services are only achievable by getting the best people.
Electrical and Instrumentation Technician
Nuclearinst Carlisle, Cumbria
Job Title: Electrical and Instrumentation Technician Location: Seascale, Cumbria Compensation: Up to £43,770 + Benefits Role Type: Full time and Permanent Role ID: SF59972 Be Part of Nuclear Safety Excellence At Cavendish Nuclear we're working to create a safe and secure world, together. If you join us, you can play your part as an Electrical and Instrumentation (E&I) Technician at the Sellafield site, near Seascale and Egremont, Cumbria. The role As an E&I Technician, you'll have a role that's out of the ordinary. You are at the heart of our operations-responsible for the repair, maintenance, calibration, and testing of Radiation Protection Instruments. Your work ensures that critical systems meet the highest standards of safety, accuracy, and compliance. Day to day, you'll repair, maintain, calibrate, and test radiation protection instruments to meet customer work demands. Maintain instructions and record information accurately Conform to local procedures, rules, and working practices to ensure compliance with specified regulatory and customer requirements Provide technical advice, updates on work progress, and other relevant information to customers as required Act as a mentor for other team members, including apprentices and new entrants, to ensure standards and best practices are maintained This permanent role offers 37 hours per week and is based at our Sellafield site, close to Seascale and Egremont in Cumbria. Essential experience of the E&I Technician Knowledge and understanding of conventional and nuclear safety Proven experience servicing electronic instrument systems Qualifications for the E&I Technician Level 3 Electrical Qualification Apprenticeship or equivalent training in a relevant discipline (e.g., Electronic, Electrical, Instrumentation, Technology) Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Cavendish Nuclear We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work life balance. Join us and discover how far we can go, together. Disability Confident We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 23/07/2026
07/07/2026
Full time
Job Title: Electrical and Instrumentation Technician Location: Seascale, Cumbria Compensation: Up to £43,770 + Benefits Role Type: Full time and Permanent Role ID: SF59972 Be Part of Nuclear Safety Excellence At Cavendish Nuclear we're working to create a safe and secure world, together. If you join us, you can play your part as an Electrical and Instrumentation (E&I) Technician at the Sellafield site, near Seascale and Egremont, Cumbria. The role As an E&I Technician, you'll have a role that's out of the ordinary. You are at the heart of our operations-responsible for the repair, maintenance, calibration, and testing of Radiation Protection Instruments. Your work ensures that critical systems meet the highest standards of safety, accuracy, and compliance. Day to day, you'll repair, maintain, calibrate, and test radiation protection instruments to meet customer work demands. Maintain instructions and record information accurately Conform to local procedures, rules, and working practices to ensure compliance with specified regulatory and customer requirements Provide technical advice, updates on work progress, and other relevant information to customers as required Act as a mentor for other team members, including apprentices and new entrants, to ensure standards and best practices are maintained This permanent role offers 37 hours per week and is based at our Sellafield site, close to Seascale and Egremont in Cumbria. Essential experience of the E&I Technician Knowledge and understanding of conventional and nuclear safety Proven experience servicing electronic instrument systems Qualifications for the E&I Technician Level 3 Electrical Qualification Apprenticeship or equivalent training in a relevant discipline (e.g., Electronic, Electrical, Instrumentation, Technology) Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Cavendish Nuclear We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work life balance. Join us and discover how far we can go, together. Disability Confident We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 23/07/2026
Electrical and Instrumentation Technician
weServed Carlisle, Cumbria
Job Title: Electrical and Instrumentation Technician Location: Seascale, Cumbria Compensation: Up to £43,770 + Benefits Role Type: Full time and Permanent Role ID: SF59972 Be Part of Nuclear Safety Excellence At Cavendish Nuclear we're working to create a safe and secure world, together. If you join us, you can play your part as an Electrical and Instrumentation (E&I) Technician at the Sellafield site, near Seascale and Egremont, Cumbria. The role As an E&I Technician, you'll have a role that's out of the ordinary. You are at the heart of our operations-responsible for the repair, maintenance, calibration, and testing of Radiation Protection Instruments. Your work ensures that critical systems meet the highest standards of safety, accuracy, and compliance. Day to day, you'll repair, maintain, calibrate, and test radiation protection instruments to meet customer work demands. Maintain instructions and record information accurately Conform to local procedures, rules, and working practices to ensure compliance with specified regulatory and customer requirements Provide technical advice, updates on work progress, and other relevant information to customers as required Act as a mentor for other team members, including apprentices and new entrants, to ensure standards and best practices are maintained This permanent role offers 37 hours per week and is based at our Sellafield site, close to Seascale and Egremont in Cumbria. Essential experience of the E&I Technician Knowledge and understanding of conventional and nuclear safety Proven experience servicing electronic instrument systems Qualifications for the E&I Technician Level 3 Electrical Qualification Apprenticeship or equivalent training in a relevant discipline (e.g., Electronic, Electrical, Instrumentation, Technology) Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Cavendish Nuclear We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work life balance. Join us and discover how far we can go, together. Disability Confident We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 23/07/2026
07/07/2026
Full time
Job Title: Electrical and Instrumentation Technician Location: Seascale, Cumbria Compensation: Up to £43,770 + Benefits Role Type: Full time and Permanent Role ID: SF59972 Be Part of Nuclear Safety Excellence At Cavendish Nuclear we're working to create a safe and secure world, together. If you join us, you can play your part as an Electrical and Instrumentation (E&I) Technician at the Sellafield site, near Seascale and Egremont, Cumbria. The role As an E&I Technician, you'll have a role that's out of the ordinary. You are at the heart of our operations-responsible for the repair, maintenance, calibration, and testing of Radiation Protection Instruments. Your work ensures that critical systems meet the highest standards of safety, accuracy, and compliance. Day to day, you'll repair, maintain, calibrate, and test radiation protection instruments to meet customer work demands. Maintain instructions and record information accurately Conform to local procedures, rules, and working practices to ensure compliance with specified regulatory and customer requirements Provide technical advice, updates on work progress, and other relevant information to customers as required Act as a mentor for other team members, including apprentices and new entrants, to ensure standards and best practices are maintained This permanent role offers 37 hours per week and is based at our Sellafield site, close to Seascale and Egremont in Cumbria. Essential experience of the E&I Technician Knowledge and understanding of conventional and nuclear safety Proven experience servicing electronic instrument systems Qualifications for the E&I Technician Level 3 Electrical Qualification Apprenticeship or equivalent training in a relevant discipline (e.g., Electronic, Electrical, Instrumentation, Technology) Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Cavendish Nuclear We're Cavendish Nuclear - a team of c5,000 specialists and a core part of Babcock International Group. Here, you'll be part of something bigger. Across clean energy, defence, and civil decommissioning, your work will contribute to projects that are critical to energy security and national protection. Together, we're shaping a future that lasts - not only through the impact we make, but through meaningful careers that respect your work life balance. Join us and discover how far we can go, together. Disability Confident We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 23/07/2026
L4 Network Engineer Apprentice
PRIMARY GOAL LTD Coventry, Warwickshire
Qualifications CompTIA Network + CompTIA Server + CompTIA Security + CompTIA Cloud + About The Employer Daconi are a systems integrator that leverages wireless technology to provide real time control systems for demanding applications and stand alone solutions from indoor WiFi to outdoor symmetrical Multi Gigabit point to point links. Daconi provide cost effective solutions to educational, enterprise, industrial and agricultural sectors. As an apprentice you'll gain hands on experience of advanced surveying tools while working alongside experienced engineers and studying toward a nationally recognised qualification. What You Will Be Doing Support service users with technical IT related issues, integrating digital technologies and developing digital solutions. This could involve email, telephone or face to face support on infrastructure, network principles, systems and architecture, mobility, device and cloud fundamentals. Apprentice will also have the opportunity to engage with a range of media and software, both on a development and operational level. Working on all aspects of networking including WiFi, VOIP, CCTV and switching covering: Support of customer deployments - mainly office based using remote access to troubleshoot issues, monitor performance and manage change requests, documenting changes. Surveying new opportunities - at the end customer site using advanced tools to gather customer requirements and drafting proposed solutions. Installation - involves configuration of equipment in the office prior to installation at the customer's site. Includes: Preparation for an installation: checking materials and tools are ready and correct for the install, loading vehicles. Compliance with site health and safety requirements, handling tools and materials, use of ladders and MEWP's. Installation: data cabling, terminating & testing, equipment and verifying correct operation. Post installation: performing post installation surveys, checking tools and test equipment are correct before leaving site, loading vehicles, recycling waste materials, documenting the installation. Training Comprehensive digital introductory modules including technical concepts and personal/professional development. Level 4 Network Engineer apprenticeship standard. e learning training materials. Specialist CompTIA vendor qualifications. Virtual classroom training on the CompTIA vendor qualifications. Access to uCertify training platform; core learning materials, assessments, and practical hands on labs. Monthly assessor visits and competency checks. 9 am - 5 pm Support desk for technical support. Desired Skills Must have GCSE pass grades or equivalent in English and Math. Must have IT specific qualification at either A level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science, or other relevant qualifications. Good communication skills. Must have relevant experience in an IT and/or networking related role. Must have experience in a technical support environment. Good practical skills, e.g. able to use power tools, ladders, etc. Full and valid UK driving licence. Roadworthy car with valid insurance allowing you to travel on business work. Technical knowledge of WAN and LAN networking technologies. Fault finding and technical troubleshooting. Networking infrastructure - switching, routing and firewall. Working Week Full time, 37.5 hours per week. Salary £21,000 per annum negotiable dependent on experience, 28 days holidays including bank holidays. Expected Duration 18 months with 4 months End Point Assessment. Where a Primary Goal Apprenticeship Can Take You This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Disability Confident Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.
07/07/2026
Full time
Qualifications CompTIA Network + CompTIA Server + CompTIA Security + CompTIA Cloud + About The Employer Daconi are a systems integrator that leverages wireless technology to provide real time control systems for demanding applications and stand alone solutions from indoor WiFi to outdoor symmetrical Multi Gigabit point to point links. Daconi provide cost effective solutions to educational, enterprise, industrial and agricultural sectors. As an apprentice you'll gain hands on experience of advanced surveying tools while working alongside experienced engineers and studying toward a nationally recognised qualification. What You Will Be Doing Support service users with technical IT related issues, integrating digital technologies and developing digital solutions. This could involve email, telephone or face to face support on infrastructure, network principles, systems and architecture, mobility, device and cloud fundamentals. Apprentice will also have the opportunity to engage with a range of media and software, both on a development and operational level. Working on all aspects of networking including WiFi, VOIP, CCTV and switching covering: Support of customer deployments - mainly office based using remote access to troubleshoot issues, monitor performance and manage change requests, documenting changes. Surveying new opportunities - at the end customer site using advanced tools to gather customer requirements and drafting proposed solutions. Installation - involves configuration of equipment in the office prior to installation at the customer's site. Includes: Preparation for an installation: checking materials and tools are ready and correct for the install, loading vehicles. Compliance with site health and safety requirements, handling tools and materials, use of ladders and MEWP's. Installation: data cabling, terminating & testing, equipment and verifying correct operation. Post installation: performing post installation surveys, checking tools and test equipment are correct before leaving site, loading vehicles, recycling waste materials, documenting the installation. Training Comprehensive digital introductory modules including technical concepts and personal/professional development. Level 4 Network Engineer apprenticeship standard. e learning training materials. Specialist CompTIA vendor qualifications. Virtual classroom training on the CompTIA vendor qualifications. Access to uCertify training platform; core learning materials, assessments, and practical hands on labs. Monthly assessor visits and competency checks. 9 am - 5 pm Support desk for technical support. Desired Skills Must have GCSE pass grades or equivalent in English and Math. Must have IT specific qualification at either A level or Level 3 Apprenticeship in Science, Design & Tech, Computer Science, or other relevant qualifications. Good communication skills. Must have relevant experience in an IT and/or networking related role. Must have experience in a technical support environment. Good practical skills, e.g. able to use power tools, ladders, etc. Full and valid UK driving licence. Roadworthy car with valid insurance allowing you to travel on business work. Technical knowledge of WAN and LAN networking technologies. Fault finding and technical troubleshooting. Networking infrastructure - switching, routing and firewall. Working Week Full time, 37.5 hours per week. Salary £21,000 per annum negotiable dependent on experience, 28 days holidays including bank holidays. Expected Duration 18 months with 4 months End Point Assessment. Where a Primary Goal Apprenticeship Can Take You This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Disability Confident Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.

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