White Collar Factory (95009), United Kingdom, London, LondonSenior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office.We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
26/07/2026
Full time
White Collar Factory (95009), United Kingdom, London, LondonSenior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office.We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Huawei Technologies Research and Development (UK) Ltd
Cambridge, Cambridgeshire
Job Summary We are seeking a highly skilled and experienced Chief Architect (dpISA) to guide our architecture R&D activities. This is a senior level position for a subject matter expert in Arm ISA, or equivalent ISAs such as Power, MIPS or X86. The ideal candidate will possess a deep technical understanding and proven experience in the research, design, and development of ISAs, with a particular emphasis on memory architecture, security architecture, and data processing ISAs (dpISA). As Chief Architect, you will play a crucial role in driving the innovation and evolution of Arm extensions, collaborating with cross functional teams to research and develop cutting edge technologies for our architecture roadmap. This position requires leadership, technical expertise, and an ability to shape the future of computing through architectural design. Key Responsibilities Lead Architecture Design: Spearhead the design, research, and maintenance of Arm ISA, ensuring alignment with industry leading trends in processing capabilities, security, and memory management. ISA Research & Development: Conduct advanced research on Arm ISAs, tracking and recording new developments, innovations, and trends in the field. Memory & Security Architecture: Design and optimize advanced memory and security architectures, ensuring scalability, efficiency, and performance across various workloads. dpISA Expertise: Lead the development of data processing ISAs (dpISA) such as SVE (Scalable Vector Extension), SME (Scalable Matrix Extension), SSE (Streaming SIMD Extensions), AVX10, etc., optimizing and deploying them for modern computing needs. Collaboration: Work closely with engineering, product management, and cross disciplinary teams to integrate new architectural components and align designs with product needs. Innovation & Thought Leadership: Stay at the forefront of technology trends, bringing innovative ideas to architecture development and guiding the team in exploring and adopting the latest advancements in the field. Mentorship & Leadership: Lead a team of researchers and engineers, mentoring junior members and fostering a collaborative environment that encourages creativity, technical growth, and problem solving. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications Educational Background: A degree at university level or above in Computer Science, Electrical Engineering, or a related fields, or equivalent practical experience. Expertise in Arm Architecture or Equivalent ISAs: Extensive experience with Arm Instruction Set Architecture or other equivalent ISAs such as MIPS, Power or X86 (not RISC V). In depth knowledge of architecture specifications, design methodologies, and performance evaluation and optimization techniques. ISA Research & Development: Proven track record of research and development in ISAs, including maintaining and evolving architectural designs over time. Memory & Security Architecture Design: Strong experience in designing memory systems and security mechanisms, with a focus on scalability, performance, and reliability. dpISA Design Experience: Hands on experience designing and optimizing data processing ISAs, such as SVE/SME, SSE, AVX10, or similar data processing instruction sets for high performance computing. Leadership & Mentorship: Experience in leading and mentoring high performing technical teams, providing guidance and fostering innovation in architectural research and development. Problem Solving & Innovation: Strong analytical and problem solving skills with the ability to create and implement innovative solutions to complex architectural challenges. Communication: Excellent communication skills, with the ability to present complex technical concepts to both technical and non technical stakeholders. Preferred Skills Familiarity with advanced processor designs and architectures beyond traditional RISC and CISC approaches. Experience in the development of specialized architecture for cloud computing, edge computing, or embedded systems. Contributions to open source or industry standard architecture research projects. Experience working in multi disciplinary teams and collaborating on large scale, cross functional projects. Why Join Us Impact: Play a key role in advancing the future of Arm architecture and influencing the computing industry. Innovation: Work with cutting edge technologies and shape the evolution of architecture for a wide range of applications. Growth: Opportunity for personal and professional growth as a leader in architecture research and development. Collaboration: Be part of a dynamic and highly collaborative team, where your expertise and contributions will drive innovation. If you are a visionary leader with deep expertise in Arm or equivalent ISAs, and you're excited to drive the next generation of architectural designs, we would love to hear from you. What we offer 33 days annual leave entitlement per year (including UK public holidays) Group Personal Pension Life insurance Private medical insurance Medical expense claim scheme Employee Assistance Program Cycle to work scheme Company sports club and social events Additional time off for learning and development
26/07/2026
Full time
Job Summary We are seeking a highly skilled and experienced Chief Architect (dpISA) to guide our architecture R&D activities. This is a senior level position for a subject matter expert in Arm ISA, or equivalent ISAs such as Power, MIPS or X86. The ideal candidate will possess a deep technical understanding and proven experience in the research, design, and development of ISAs, with a particular emphasis on memory architecture, security architecture, and data processing ISAs (dpISA). As Chief Architect, you will play a crucial role in driving the innovation and evolution of Arm extensions, collaborating with cross functional teams to research and develop cutting edge technologies for our architecture roadmap. This position requires leadership, technical expertise, and an ability to shape the future of computing through architectural design. Key Responsibilities Lead Architecture Design: Spearhead the design, research, and maintenance of Arm ISA, ensuring alignment with industry leading trends in processing capabilities, security, and memory management. ISA Research & Development: Conduct advanced research on Arm ISAs, tracking and recording new developments, innovations, and trends in the field. Memory & Security Architecture: Design and optimize advanced memory and security architectures, ensuring scalability, efficiency, and performance across various workloads. dpISA Expertise: Lead the development of data processing ISAs (dpISA) such as SVE (Scalable Vector Extension), SME (Scalable Matrix Extension), SSE (Streaming SIMD Extensions), AVX10, etc., optimizing and deploying them for modern computing needs. Collaboration: Work closely with engineering, product management, and cross disciplinary teams to integrate new architectural components and align designs with product needs. Innovation & Thought Leadership: Stay at the forefront of technology trends, bringing innovative ideas to architecture development and guiding the team in exploring and adopting the latest advancements in the field. Mentorship & Leadership: Lead a team of researchers and engineers, mentoring junior members and fostering a collaborative environment that encourages creativity, technical growth, and problem solving. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications Educational Background: A degree at university level or above in Computer Science, Electrical Engineering, or a related fields, or equivalent practical experience. Expertise in Arm Architecture or Equivalent ISAs: Extensive experience with Arm Instruction Set Architecture or other equivalent ISAs such as MIPS, Power or X86 (not RISC V). In depth knowledge of architecture specifications, design methodologies, and performance evaluation and optimization techniques. ISA Research & Development: Proven track record of research and development in ISAs, including maintaining and evolving architectural designs over time. Memory & Security Architecture Design: Strong experience in designing memory systems and security mechanisms, with a focus on scalability, performance, and reliability. dpISA Design Experience: Hands on experience designing and optimizing data processing ISAs, such as SVE/SME, SSE, AVX10, or similar data processing instruction sets for high performance computing. Leadership & Mentorship: Experience in leading and mentoring high performing technical teams, providing guidance and fostering innovation in architectural research and development. Problem Solving & Innovation: Strong analytical and problem solving skills with the ability to create and implement innovative solutions to complex architectural challenges. Communication: Excellent communication skills, with the ability to present complex technical concepts to both technical and non technical stakeholders. Preferred Skills Familiarity with advanced processor designs and architectures beyond traditional RISC and CISC approaches. Experience in the development of specialized architecture for cloud computing, edge computing, or embedded systems. Contributions to open source or industry standard architecture research projects. Experience working in multi disciplinary teams and collaborating on large scale, cross functional projects. Why Join Us Impact: Play a key role in advancing the future of Arm architecture and influencing the computing industry. Innovation: Work with cutting edge technologies and shape the evolution of architecture for a wide range of applications. Growth: Opportunity for personal and professional growth as a leader in architecture research and development. Collaboration: Be part of a dynamic and highly collaborative team, where your expertise and contributions will drive innovation. If you are a visionary leader with deep expertise in Arm or equivalent ISAs, and you're excited to drive the next generation of architectural designs, we would love to hear from you. What we offer 33 days annual leave entitlement per year (including UK public holidays) Group Personal Pension Life insurance Private medical insurance Medical expense claim scheme Employee Assistance Program Cycle to work scheme Company sports club and social events Additional time off for learning and development
Client360 is one of JPMorgan Chase Commercial & Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale. As a Research and Development Lead you will spearhead the exploration and development of innovative data solutions and processes for Client360. Your role involves piloting and implementing cutting edge solutions that expand Client360 capabilities, improve client experience, and drive operational performance. You will be responsible for identifying emerging trends, evaluating new tools, and fostering a culture of experimentation within the organization. Within Data, Digital and AI, you will manage the planning and execution of R&D initiatives, working closely with cross functional teams to deliver measurable business outcomes. By championing innovation, supporting compliance, and integrating insights from various sources, you will help advance CRM transformation across multiple lines of business, enabling enterprise wide change and supporting long term growth. Job Responsibilities Manages the delivery and optimization of research and development initiatives for Client360, ensuring alignment with CIB wide goals and organizational objectives. Participates in the planning, execution, and risk management of R&D programs, including frameworks for experimentation, technology evaluation, and operational efficiency. Supports R&D initiatives, adapting to evolving business needs and managing risks to achieve objectives. Coaches and mentors junior team members on best practices in research, solution generation, stakeholder engagement, and change management, enabling effective delivery of objectives. Monitors R&D performance and supports enhancements to achieve business outcomes and improve user satisfaction. Collaborates with engineering, operations, and business teams to evaluate, pilot, and implement new technologies and processes, ensuring scalability, reliability, and user centricity. Helps define the innovation experience for Client360, focusing on process optimization, data driven insights, and stakeholder satisfaction. Assists in establishing and monitoring key performance indicators, ensuring R&D initiatives deliver measurable business value and support long term strategic goals. Leverages analytics and emerging technologies to help derive actionable insights from integrated data and third party sources, supporting comprehensive client profiles and improved decision making. Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of innovative solutions. Utilizes R&D initiatives to deliver personalized client experiences, streamline operations, and enhance decision making, while supporting regulatory compliance and risk management. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise delivering research and development initiatives, business projects, or transformation programs. Strong knowledge of R&D processes, business process improvement, strategic planning, and data analytics. Demonstrated ability to support adoption of key R&D lifecycle activities including discovery, ideation, development, requirements definition, and value management. Experience supporting change within organizations and managing stakeholders across multiple functions. Track record of contributing to large scale R&D, technology integration, or analytics projects. Good understanding of technology evaluation, data governance, regulatory compliance, and operational risk management. Excellent problem solving skills and strategic thinking about R&D initiatives and their impact on organizational objectives. Strong communication and interpersonal skills, with the ability to articulate and present complex research concepts and insights to both technical and non technical audiences. Experience with emerging technologies and best practices in research, business analytics, and CRM. Experience with emerging technologies and best practices in business analytics and CRM. Experience in research and development, technology evaluation, business process management, CRM systems, or related fields within a financial institution. Bachelor's degree in Business, Data Science, Engineering, or a related field. Experience in ensuring customers and stakeholders are engaged and positive about the solutions delivered. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
26/07/2026
Full time
Client360 is one of JPMorgan Chase Commercial & Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale. As a Research and Development Lead you will spearhead the exploration and development of innovative data solutions and processes for Client360. Your role involves piloting and implementing cutting edge solutions that expand Client360 capabilities, improve client experience, and drive operational performance. You will be responsible for identifying emerging trends, evaluating new tools, and fostering a culture of experimentation within the organization. Within Data, Digital and AI, you will manage the planning and execution of R&D initiatives, working closely with cross functional teams to deliver measurable business outcomes. By championing innovation, supporting compliance, and integrating insights from various sources, you will help advance CRM transformation across multiple lines of business, enabling enterprise wide change and supporting long term growth. Job Responsibilities Manages the delivery and optimization of research and development initiatives for Client360, ensuring alignment with CIB wide goals and organizational objectives. Participates in the planning, execution, and risk management of R&D programs, including frameworks for experimentation, technology evaluation, and operational efficiency. Supports R&D initiatives, adapting to evolving business needs and managing risks to achieve objectives. Coaches and mentors junior team members on best practices in research, solution generation, stakeholder engagement, and change management, enabling effective delivery of objectives. Monitors R&D performance and supports enhancements to achieve business outcomes and improve user satisfaction. Collaborates with engineering, operations, and business teams to evaluate, pilot, and implement new technologies and processes, ensuring scalability, reliability, and user centricity. Helps define the innovation experience for Client360, focusing on process optimization, data driven insights, and stakeholder satisfaction. Assists in establishing and monitoring key performance indicators, ensuring R&D initiatives deliver measurable business value and support long term strategic goals. Leverages analytics and emerging technologies to help derive actionable insights from integrated data and third party sources, supporting comprehensive client profiles and improved decision making. Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of innovative solutions. Utilizes R&D initiatives to deliver personalized client experiences, streamline operations, and enhance decision making, while supporting regulatory compliance and risk management. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise delivering research and development initiatives, business projects, or transformation programs. Strong knowledge of R&D processes, business process improvement, strategic planning, and data analytics. Demonstrated ability to support adoption of key R&D lifecycle activities including discovery, ideation, development, requirements definition, and value management. Experience supporting change within organizations and managing stakeholders across multiple functions. Track record of contributing to large scale R&D, technology integration, or analytics projects. Good understanding of technology evaluation, data governance, regulatory compliance, and operational risk management. Excellent problem solving skills and strategic thinking about R&D initiatives and their impact on organizational objectives. Strong communication and interpersonal skills, with the ability to articulate and present complex research concepts and insights to both technical and non technical audiences. Experience with emerging technologies and best practices in research, business analytics, and CRM. Experience with emerging technologies and best practices in business analytics and CRM. Experience in research and development, technology evaluation, business process management, CRM systems, or related fields within a financial institution. Bachelor's degree in Business, Data Science, Engineering, or a related field. Experience in ensuring customers and stakeholders are engaged and positive about the solutions delivered. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We're looking for a Staff Data Scientist to be the technical lead across Ripple's diverse product and business portfolio. You'll define the analytics vision, build the scientific frameworks the org uses to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of analytics across the company. In this role, you'll partner with product and business leads to frame the most important questions, set the analytical bar, and ensure decisions across surfaces rest on a consistent, thorough foundation. You'll operate as a force multiplier - solving the hardest problems, building the frameworks others reuse, and levelling up data scientists across teams. WHAT YOU'LL DO: Be the DS tech lead across multiple product and business teams: setting methodological standards and unblocking the hardest analytical problems across areas including Treasury, Markets, Custody, and XRPL. Partner with product and business leads to define analytics strategy: shaping which initiatives to invest in, what success looks like, and how we'll know. Build the scientific frameworks Ripple reuses at scale: product and network health metrics, causal inference playbooks, liquidity and adoption models, and forecasting approaches that work across institutional and developer surfaces. Pioneer AI-accelerated analytics: applying LLMs and agentic workflows to scale insight generation, automate routine analysis, and enable self serve exploration for non-DS partners. Drive evidence based evaluation of growth across customers, corridors, and on chain activity, surfacing the causal drivers behind adoption and volume. Define and communicate the metrics leadership runs on: translating complex results into clear narratives for Ripple executives and external stakeholders. Raise the bar for the DS function through thought leadership and mentorship across embedded teams. WHAT YOU'LL BRING: 8+ years in data science or quantitative analysis, with a track record of senior level impact across multiple teams. Demonstrated technical leadership across cross functional teams, influencing roadmaps and strategy at both executive and execution levels. Proven experience designing reusable analytics and measurement frameworks that scale across products. Hands on experience applying AI to accelerate analytics workflows (agentic analysis, AI assisted insight generation, natural language data interfaces). Deep expertise in experimentation, causal inference, forecasting, and statistical modeling in a product environment. Expertise in Python or R, fluency in SQL, and experience with large scale data tech (Databricks, Airflow, dBT a plus). Experience with FinTech, payments, crypto, or blockchain data is a strong plus. Advanced degree (MS, PhD) in a quantitative field preferred. Exceptional communication skills - able to turn technical depth into executive ready narratives. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me any style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
26/07/2026
Full time
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We're looking for a Staff Data Scientist to be the technical lead across Ripple's diverse product and business portfolio. You'll define the analytics vision, build the scientific frameworks the org uses to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of analytics across the company. In this role, you'll partner with product and business leads to frame the most important questions, set the analytical bar, and ensure decisions across surfaces rest on a consistent, thorough foundation. You'll operate as a force multiplier - solving the hardest problems, building the frameworks others reuse, and levelling up data scientists across teams. WHAT YOU'LL DO: Be the DS tech lead across multiple product and business teams: setting methodological standards and unblocking the hardest analytical problems across areas including Treasury, Markets, Custody, and XRPL. Partner with product and business leads to define analytics strategy: shaping which initiatives to invest in, what success looks like, and how we'll know. Build the scientific frameworks Ripple reuses at scale: product and network health metrics, causal inference playbooks, liquidity and adoption models, and forecasting approaches that work across institutional and developer surfaces. Pioneer AI-accelerated analytics: applying LLMs and agentic workflows to scale insight generation, automate routine analysis, and enable self serve exploration for non-DS partners. Drive evidence based evaluation of growth across customers, corridors, and on chain activity, surfacing the causal drivers behind adoption and volume. Define and communicate the metrics leadership runs on: translating complex results into clear narratives for Ripple executives and external stakeholders. Raise the bar for the DS function through thought leadership and mentorship across embedded teams. WHAT YOU'LL BRING: 8+ years in data science or quantitative analysis, with a track record of senior level impact across multiple teams. Demonstrated technical leadership across cross functional teams, influencing roadmaps and strategy at both executive and execution levels. Proven experience designing reusable analytics and measurement frameworks that scale across products. Hands on experience applying AI to accelerate analytics workflows (agentic analysis, AI assisted insight generation, natural language data interfaces). Deep expertise in experimentation, causal inference, forecasting, and statistical modeling in a product environment. Expertise in Python or R, fluency in SQL, and experience with large scale data tech (Databricks, Airflow, dBT a plus). Experience with FinTech, payments, crypto, or blockchain data is a strong plus. Advanced degree (MS, PhD) in a quantitative field preferred. Exceptional communication skills - able to turn technical depth into executive ready narratives. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me any style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Join Tether and Shape the Future of Digital Finance At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting edge solutions empower businesses- from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Our innovative product suite features the world's most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that's just the beginning: Tether Power Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco friendly practices in state of the art, geo diverse facilities. Tether Data Fueling breakthroughs in AI and peer to peer technology, we reduce infrastructure costs and enhance global communications with cutting edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education Democratizing access to top tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you're passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We've grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI driven initiatives powered by QVAC, Tether's SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy preserving architectures). Support Expansion team in shaping AI related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end to end coordination of QVAC based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast evolving, early stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: Verify the recruiter's identity. All our recruiters have verified LinkedIn profiles. If you're unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double check email addresses. All communication from us will come from emails ending We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.
26/07/2026
Full time
Join Tether and Shape the Future of Digital Finance At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting edge solutions empower businesses- from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Our innovative product suite features the world's most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that's just the beginning: Tether Power Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco friendly practices in state of the art, geo diverse facilities. Tether Data Fueling breakthroughs in AI and peer to peer technology, we reduce infrastructure costs and enhance global communications with cutting edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education Democratizing access to top tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you're passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We've grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI driven initiatives powered by QVAC, Tether's SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy preserving architectures). Support Expansion team in shaping AI related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end to end coordination of QVAC based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast evolving, early stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: Verify the recruiter's identity. All our recruiters have verified LinkedIn profiles. If you're unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double check email addresses. All communication from us will come from emails ending We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success. As a Technical Project Manager III in the CIB AI4Tech team, you will help lead AI adoption projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high impact projects that shape the future of the firm. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes Collaborate with cross functional teams, including software development, central technology, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with use of AI to achieve business goals Utilize AI tooling fluency to evaluate and recommend appropriate tools, solutions, and vendor products for project implementation Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast paced environment Demonstrated proficiency in applying analytical reasoning and problem solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve Strong technical fluency, with familiarity in current and relevant AI tooling, Models, and AI tooling feature Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes Preferred qualifications, capabilities, and skills Understanding of SDLC Understanding of Developer assist AI tooling like Github Copilot, Claude Code etc We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
26/07/2026
Full time
Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success. As a Technical Project Manager III in the CIB AI4Tech team, you will help lead AI adoption projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high impact projects that shape the future of the firm. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes Collaborate with cross functional teams, including software development, central technology, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with use of AI to achieve business goals Utilize AI tooling fluency to evaluate and recommend appropriate tools, solutions, and vendor products for project implementation Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast paced environment Demonstrated proficiency in applying analytical reasoning and problem solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve Strong technical fluency, with familiarity in current and relevant AI tooling, Models, and AI tooling feature Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes Preferred qualifications, capabilities, and skills Understanding of SDLC Understanding of Developer assist AI tooling like Github Copilot, Claude Code etc We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Aurora Energy Research Limited
Oxford, Oxfordshire
IT Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
26/07/2026
Full time
IT Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
We are seeking a hands on high calibre architect for our Investment Technology platform who combines strategic thinking covering both business and technical architecture disciplines within a front office orientated global asset management technology environment. The Platform Architect is responsible for the end to end technical strategy, architecture, standards, and roadmap for one or more technology platforms. This leadership role demands deep knowledge of current and emerging platform technologies and end to end business flows covering Investment / front office capabilities. The Platform Architect ensures platforms are designed and evolved for consistency, scalability, convergence, and alignment to enterprise technology strategy-enabling business outcomes across all domains. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre. And we have everything we need to work flexibly. The team The Asset Management Platform (AMP) is a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. AMP brings together a set of business aligned technology platforms-including Client, Investment, Group Operations, Data and Finance-into a single, integrated asset management capability, enabling consistent, scalable and value driven outcomes across the firm. Operating within a platform centric model, teams are aligned to business outcomes while leveraging shared enterprise capabilities across architecture, data, engineering and delivery to drive standardisation, reuse, and speed of execution. The Platform The Investment Platform is a core domain within the Asset Management Platform, supporting the full front office lifecycle from research, quantitative analysis and investment solutions through to portfolio construction, order generation and trading. Operating as a business aligned, outcome driven platform, it brings together integrated teams, shared data and standardised engineering and delivery practices to enable scalable, high performance investment capabilities. As part of a broader, enterprise Asset Management Platform strategy, the Investment Platform plays a critical role in harnessing data and AI, simplifying the technology landscape, and delivering the tools and insights that underpin investment decision making across the organisation. What you'll do Platform Ownership: Own platform architecture, technical standards, and patterns-ensuring alignment to enterprise overall strategy. Technical Leadership: Provide hands on leadership and deep expertise in specific technology platforms (e.g., cloud, data, integration, security). Platform Roadmap: Develop, maintain, and communicate platform roadmaps aligned to business and technology objectives. Standardisation and Convergence: Drive platform standardisation and convergence across technology pillars and business domains. Continuous Improvement: Enable continuous evolution and improvement of the platform ecosystem, ensuring platforms remain secure, resilient, and performant. Cross Team Collaboration: Work closely with domain architects, business stakeholders, and the Enterprise Architecture team to ensure platforms meet current and emerging needs, align with enterprise direction, and support business strategy. Architectural Governance: Contribute to standards, principles, governance, and the architectural community at the platform level. Consultation: Provide technical input and guidance to business led projects and domain architects. The knowledge, experience and qualifications you need Proven experience as a Platform, Domain or Enterprise Architect within a complex, large scale technology environment, ideally within asset management or financial services Strong understanding of front office investment capabilities, including research, quant, portfolio construction, order generation and trading workflows Demonstrable experience defining and delivering platform strategies, target architectures, standards and roadmaps, with clear alignment to business outcomes Direct experience with Aladdin or equivalent front office investment platforms, with a strong understanding of how such platforms integrate across the investment lifecycle and wider technology estate Deep knowledge of modern architecture principles, including event driven architecture, API led integration, cloud native design and data centric platforms Experience operating within platform centric operating models, driving standardisation, reuse and convergence across multiple domains and teams Strong understanding of data platforms and data architecture, with experience leveraging data to enable advanced analytics and AI driven capabilities Proven ability to establish and enforce architecture governance, standards and assurance, working within enterprise guardrails and contributing to broader architecture communities Ability to translate complex business strategy and investment domain requirements into clear, scalable technology architecture and design decisions Hands on technical depth with the ability to engage credibly with engineering teams and influence solution design and delivery Experience working across multiple technologies, vendors and third party platforms, including managed services and strategic vendors Strong stakeholder management skills, with the ability to influence senior business and technology leaders across global teams Proven track record of leading architecture for large scale, business critical transformation programmes What you'll be like The successful candidate will be a strategic and outcome driven architect, able to connect business priorities with clear, scalable technology direction. They will combine strong vision with pragmatism-defining long term platform strategy while making practical decisions that enable delivery at pace. With deep technical credibility, they will engage confidently across architecture, engineering and delivery teams, shaping solutions that are robust, aligned to enterprise standards and focused on delivering tangible business value. They will operate as a collaborative and influential leader within a complex, global environment, driving alignment across business and technology stakeholders. A strong advocate of simplification, standardisation and reuse, they will actively reduce complexity and drive convergence across the platform. Clear in their communication and accountable in their approach, they will take ownership for the platform's evolution, contribute to the wider architecture community, and continuously apply emerging technologies-particularly data and AI-to enhance investment capabilities and outcomes. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background or any other protected characteristics About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1597 Job Category Technology Posting Date 06/19/2026, 12:36 PM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
26/07/2026
Full time
We are seeking a hands on high calibre architect for our Investment Technology platform who combines strategic thinking covering both business and technical architecture disciplines within a front office orientated global asset management technology environment. The Platform Architect is responsible for the end to end technical strategy, architecture, standards, and roadmap for one or more technology platforms. This leadership role demands deep knowledge of current and emerging platform technologies and end to end business flows covering Investment / front office capabilities. The Platform Architect ensures platforms are designed and evolved for consistency, scalability, convergence, and alignment to enterprise technology strategy-enabling business outcomes across all domains. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre. And we have everything we need to work flexibly. The team The Asset Management Platform (AMP) is a global technology change and delivery organisation responsible for delivering the platforms that underpin Schroders' investment, client and operational capabilities. AMP brings together a set of business aligned technology platforms-including Client, Investment, Group Operations, Data and Finance-into a single, integrated asset management capability, enabling consistent, scalable and value driven outcomes across the firm. Operating within a platform centric model, teams are aligned to business outcomes while leveraging shared enterprise capabilities across architecture, data, engineering and delivery to drive standardisation, reuse, and speed of execution. The Platform The Investment Platform is a core domain within the Asset Management Platform, supporting the full front office lifecycle from research, quantitative analysis and investment solutions through to portfolio construction, order generation and trading. Operating as a business aligned, outcome driven platform, it brings together integrated teams, shared data and standardised engineering and delivery practices to enable scalable, high performance investment capabilities. As part of a broader, enterprise Asset Management Platform strategy, the Investment Platform plays a critical role in harnessing data and AI, simplifying the technology landscape, and delivering the tools and insights that underpin investment decision making across the organisation. What you'll do Platform Ownership: Own platform architecture, technical standards, and patterns-ensuring alignment to enterprise overall strategy. Technical Leadership: Provide hands on leadership and deep expertise in specific technology platforms (e.g., cloud, data, integration, security). Platform Roadmap: Develop, maintain, and communicate platform roadmaps aligned to business and technology objectives. Standardisation and Convergence: Drive platform standardisation and convergence across technology pillars and business domains. Continuous Improvement: Enable continuous evolution and improvement of the platform ecosystem, ensuring platforms remain secure, resilient, and performant. Cross Team Collaboration: Work closely with domain architects, business stakeholders, and the Enterprise Architecture team to ensure platforms meet current and emerging needs, align with enterprise direction, and support business strategy. Architectural Governance: Contribute to standards, principles, governance, and the architectural community at the platform level. Consultation: Provide technical input and guidance to business led projects and domain architects. The knowledge, experience and qualifications you need Proven experience as a Platform, Domain or Enterprise Architect within a complex, large scale technology environment, ideally within asset management or financial services Strong understanding of front office investment capabilities, including research, quant, portfolio construction, order generation and trading workflows Demonstrable experience defining and delivering platform strategies, target architectures, standards and roadmaps, with clear alignment to business outcomes Direct experience with Aladdin or equivalent front office investment platforms, with a strong understanding of how such platforms integrate across the investment lifecycle and wider technology estate Deep knowledge of modern architecture principles, including event driven architecture, API led integration, cloud native design and data centric platforms Experience operating within platform centric operating models, driving standardisation, reuse and convergence across multiple domains and teams Strong understanding of data platforms and data architecture, with experience leveraging data to enable advanced analytics and AI driven capabilities Proven ability to establish and enforce architecture governance, standards and assurance, working within enterprise guardrails and contributing to broader architecture communities Ability to translate complex business strategy and investment domain requirements into clear, scalable technology architecture and design decisions Hands on technical depth with the ability to engage credibly with engineering teams and influence solution design and delivery Experience working across multiple technologies, vendors and third party platforms, including managed services and strategic vendors Strong stakeholder management skills, with the ability to influence senior business and technology leaders across global teams Proven track record of leading architecture for large scale, business critical transformation programmes What you'll be like The successful candidate will be a strategic and outcome driven architect, able to connect business priorities with clear, scalable technology direction. They will combine strong vision with pragmatism-defining long term platform strategy while making practical decisions that enable delivery at pace. With deep technical credibility, they will engage confidently across architecture, engineering and delivery teams, shaping solutions that are robust, aligned to enterprise standards and focused on delivering tangible business value. They will operate as a collaborative and influential leader within a complex, global environment, driving alignment across business and technology stakeholders. A strong advocate of simplification, standardisation and reuse, they will actively reduce complexity and drive convergence across the platform. Clear in their communication and accountable in their approach, they will take ownership for the platform's evolution, contribute to the wider architecture community, and continuously apply emerging technologies-particularly data and AI-to enhance investment capabilities and outcomes. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background or any other protected characteristics About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1597 Job Category Technology Posting Date 06/19/2026, 12:36 PM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
This is a rare opportunity to take ownership of cyber security architecture at national scale, sitting at the heart of a programme with real national significance. Backed by substantial government investment, our client is developing a world first resilient infrastructure capability designed to protect the critical services that modern society depends on, including telecommunications, banking, transport and emergency response. As Principal Security Architect, you will serve as Security Pillar Lead across a portfolio of complex programmes, shaping strategy, leading assurance, and ensuring that the technology underpinning essential national services is built to remain secure and robust under any conditions. Key Responsibilities Lead the cyber security architecture and design function across a portfolio of the programmes, including the technical design of systems and services at an organisational and inter organisational level, delivering at national scale. Oversee the design, delivery and running of cyber operational capability, developing an enterprise architecture aligned with guiding principles and organisational risk appetite. Research, identify, validate and adopt new security technology, architecture and methodology. Lead engagement with customers across UK Government and the private sector on security risk and decision making. Communicate current and emerging threats, whilst designing security architecture to mitigate against them. We are looking for a senior cyber security professional who combines deep technical architecture expertise with the confidence to operate at executive and government stakeholder level. You will bring a track record in enterprise security design, risk management and assurance across complex, multi domain environments, and you are comfortable translating emerging threat landscapes into practical, proportionate security decisions. Skills, Experience and Qualifications Referenceable, in depth knowledge and experience in cyber security and IT, including business process design and cross security domain approaches. Understanding of IT networking and virtualisation technologies. Ability to define architecture roadmaps and associated strategies, including assessment of IT systems, cloud offerings and security controls to provide an independent view of their compliance, effectiveness and alignment with business objectives and risk mitigation. Cyber Security Certifications Expected for this Role Certified Information Security Systems Professional (CISSP) SABSA Chartered Security Architect (SCF) Certified Information Security Manager (CISM) Security Clearance This role requires SC clearance as a minimum with no restrictions, or the ability to obtain it. Roles like this rarely come to market. The combination of technical complexity, national importance and genuine scope to shape security architecture from the ground up makes this an exceptional opportunity for the right person. If you are ready to move beyond incremental work and make a national difference please get in touch.
26/07/2026
Full time
This is a rare opportunity to take ownership of cyber security architecture at national scale, sitting at the heart of a programme with real national significance. Backed by substantial government investment, our client is developing a world first resilient infrastructure capability designed to protect the critical services that modern society depends on, including telecommunications, banking, transport and emergency response. As Principal Security Architect, you will serve as Security Pillar Lead across a portfolio of complex programmes, shaping strategy, leading assurance, and ensuring that the technology underpinning essential national services is built to remain secure and robust under any conditions. Key Responsibilities Lead the cyber security architecture and design function across a portfolio of the programmes, including the technical design of systems and services at an organisational and inter organisational level, delivering at national scale. Oversee the design, delivery and running of cyber operational capability, developing an enterprise architecture aligned with guiding principles and organisational risk appetite. Research, identify, validate and adopt new security technology, architecture and methodology. Lead engagement with customers across UK Government and the private sector on security risk and decision making. Communicate current and emerging threats, whilst designing security architecture to mitigate against them. We are looking for a senior cyber security professional who combines deep technical architecture expertise with the confidence to operate at executive and government stakeholder level. You will bring a track record in enterprise security design, risk management and assurance across complex, multi domain environments, and you are comfortable translating emerging threat landscapes into practical, proportionate security decisions. Skills, Experience and Qualifications Referenceable, in depth knowledge and experience in cyber security and IT, including business process design and cross security domain approaches. Understanding of IT networking and virtualisation technologies. Ability to define architecture roadmaps and associated strategies, including assessment of IT systems, cloud offerings and security controls to provide an independent view of their compliance, effectiveness and alignment with business objectives and risk mitigation. Cyber Security Certifications Expected for this Role Certified Information Security Systems Professional (CISSP) SABSA Chartered Security Architect (SCF) Certified Information Security Manager (CISM) Security Clearance This role requires SC clearance as a minimum with no restrictions, or the ability to obtain it. Roles like this rarely come to market. The combination of technical complexity, national importance and genuine scope to shape security architecture from the ground up makes this an exceptional opportunity for the right person. If you are ready to move beyond incremental work and make a national difference please get in touch.
Senior Embedded Architect ManagerApplylocations: UK, Remote: UK, Cambridge: UK, Bristol: UK, Belfast: UK, Readingtime type: Full timeposted on: Posted 10 Days Agojob requisition id: JRNVIDIA is seeking a technical leader interested in defining, crafting, implementing, and guiding the implementation of security research, architecture, implementation, and design for next-generation NVIDIA Networking products. You'll be expected to take a strong hands-on role, working with diverse teams across NVIDIA and with external partners to meet security requirements for our state-of-the-art network products.NVIDIA's invention of the GPU 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI - the next era of computing - with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as "the AI computing company". We are looking to grow our teams with the smartest people in the world. If you're creative and autonomous, we want to hear from you! What you'll be doing: Research, design, develop and implement architecture solutions (Hardware and software) meeting internal and external security requirements and standards. Apply innovative hardware security primitives to enable next generation secure software extensions supported by hardware. Collaborate with partners on the implementation of open-source software. Collaborate across the company to guide the direction of Its (USB, I2C, I3C, UART, PCI) working with hardware, software, research and product teams. Architectural modeling, validation, microarchitectural definition, following standards bodies, and developing infrastructure enabling trusted platforms using hardware security methods. Work with customers, partners to identify and address security issues and threats. What we need to see: BSc, MS or PhD in Electrical Engineering, Computer Science or Computer Engineering, or equivalent experience. 12+ years of relevant experience. First-hand work experience with IO interface including: I2C, I3C, SPI, UART, USB, PCIe Have directly worked on several of the following: Computing platform boot architecture in embedded devices and servers RISC-V architecture, Root-of-trust, and security processors. Familiarity with embedded systems and programming low-level firmware. Familiar with Security-by-design hardware and principles of privileges. Programming and debugging fundamentals across languages such as: Verilog, Python/Perl scripting, ARM assembly and C/C++. The ability to work in a dynamic collaboration oriented team is required and strong communication skills and a real passion for working as a team are essential.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
26/07/2026
Full time
Senior Embedded Architect ManagerApplylocations: UK, Remote: UK, Cambridge: UK, Bristol: UK, Belfast: UK, Readingtime type: Full timeposted on: Posted 10 Days Agojob requisition id: JRNVIDIA is seeking a technical leader interested in defining, crafting, implementing, and guiding the implementation of security research, architecture, implementation, and design for next-generation NVIDIA Networking products. You'll be expected to take a strong hands-on role, working with diverse teams across NVIDIA and with external partners to meet security requirements for our state-of-the-art network products.NVIDIA's invention of the GPU 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI - the next era of computing - with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as "the AI computing company". We are looking to grow our teams with the smartest people in the world. If you're creative and autonomous, we want to hear from you! What you'll be doing: Research, design, develop and implement architecture solutions (Hardware and software) meeting internal and external security requirements and standards. Apply innovative hardware security primitives to enable next generation secure software extensions supported by hardware. Collaborate with partners on the implementation of open-source software. Collaborate across the company to guide the direction of Its (USB, I2C, I3C, UART, PCI) working with hardware, software, research and product teams. Architectural modeling, validation, microarchitectural definition, following standards bodies, and developing infrastructure enabling trusted platforms using hardware security methods. Work with customers, partners to identify and address security issues and threats. What we need to see: BSc, MS or PhD in Electrical Engineering, Computer Science or Computer Engineering, or equivalent experience. 12+ years of relevant experience. First-hand work experience with IO interface including: I2C, I3C, SPI, UART, USB, PCIe Have directly worked on several of the following: Computing platform boot architecture in embedded devices and servers RISC-V architecture, Root-of-trust, and security processors. Familiarity with embedded systems and programming low-level firmware. Familiar with Security-by-design hardware and principles of privileges. Programming and debugging fundamentals across languages such as: Verilog, Python/Perl scripting, ARM assembly and C/C++. The ability to work in a dynamic collaboration oriented team is required and strong communication skills and a real passion for working as a team are essential.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company the company, a global investment bank and securities firm, has served companies and their investors for over 60 years. Headquartered in New York City, with offices in more than 25 cities around the world, the company provides clients with capital markets and financial advisory services, institutional brokerage, securities research and asset management. The firm is a leading provider of trade execution in equity, high yield, convertible and international securities for institutional investors and high net worth individuals. Role Overview the company is seeking a highly experienced Senior Full Stack / Native Cloud Engineer at Vice President level to join our London Technology team. This is a strategic, hands on engineering leadership role focused on designing and delivering scalable, cloud native, event driven platforms that enable data driven and intelligent solutions across the company' client facing business units. The role will form part of the Madison CRM & Analytics programme and will require a strong combination of deep technical expertise, end to end delivery ownership, and engineering leadership. The successful candidate will work closely with business stakeholders, product managers, and globally distributed technology teams to build resilient, high performance platforms and user facing solutions that support critical front office workflows. This role is well suited to an engineer who is comfortable operating across the full technology stack, from backend services and distributed data architecture through to responsive user interfaces, production support, and engineering best practice. Key Responsibilities Lead the design, development, and delivery of backend services and platform components using Java 8+ / Spring Boot and Python / FastAPI. Build, enhance, and operate event driven, real time data pipelines using Kafka and related streaming technologies. Provide deep technical expertise in distributed systems, data architecture, and scalable platform design. Design, implement, and maintain Java based APIs and microservices, including REST, OpenAPI, GraphQL, and gRPC services. Work with modern data technologies including PostgreSQL, MongoDB, and Amazon Redshift. Deliver reliable, performant, and responsive user interfaces aligned to UX designs, using Angular or React. Own solutions end to end, from technical design and architecture through to production deployment, monitoring, support, and continuous improvement. Champion engineering best practices across code quality, testing, CI/CD, observability, maintainability, and operational resilience. Mentor and guide junior and mid level engineers, setting high technical standards through code reviews, design reviews, and hands on technical leadership. Independently identify, analyse, scope, and propose solutions to complex technical challenges with minimal direction. Partner closely with business stakeholders, product managers, and cross functional technology teams to translate requirements into robust technical solutions. Optimise systems for performance, scalability, resiliency, reliability, and low latency operation. Participate actively in Agile ceremonies, contributing to sprint planning, estimation, execution, retrospectives, and continuous delivery improvements. Collaborate with globally distributed engineering teams to ensure consistency of architecture, delivery standards, and platform evolution. Support production systems, ensuring timely issue resolution, effective root cause analysis, and ongoing service improvement. Required Skills and Experience Strong professional experience in full stack software engineering, ideally within financial services, capital markets, or another complex enterprise technology environment. Advanced backend engineering experience with Java 8+, Spring Boot, and microservices based architectures. Strong Python development experience, preferably with FastAPI or similar modern API frameworks. Proven experience designing and building cloud native, distributed, scalable, and resilient systems. Hands on experience with Kafka or similar event streaming technologies. Strong understanding of API design and service integration patterns, including REST, OpenAPI, GraphQL, and gRPC. Practical experience with relational and NoSQL data platforms, including PostgreSQL, MongoDB, and Redshift. Frontend development experience using Angular or React, with a focus on reliable, maintainable, and responsive UI delivery. Strong understanding of software engineering best practices, including automated testing, clean code, code reviews, CI/CD, observability, and secure development practices. Experience deploying and operating production grade systems in cloud or hybrid cloud environments. Demonstrated ability to lead technical delivery, mentor engineers, and influence architecture decisions. Strong analytical and problem solving skills, with the ability to operate independently in a complex delivery environment. Excellent communication skills, with the ability to engage effectively with technical teams, business stakeholders, and product partners. Preferred Skills Experience working on CRM, client intelligence, sales enablement, or front office data platforms. Experience in investment banking, equities, fixed income, wealth management, or broader financial services technology. Familiarity with AWS or other public cloud platforms. Experience with containerisation and orchestration technologies such as Docker and Kubernetes. Knowledge of observability tooling, monitoring frameworks, distributed tracing, and production support best practices. Experience working in globally distributed Agile engineering teams. Understanding of data governance, data lineage, entitlements, and regulatory considerations in financial services environments. Candidate Profile The ideal candidate will be a hands on engineering leader who combines strong technical depth with pragmatic delivery judgement. They will be comfortable moving between architecture, coding, code reviews, stakeholder engagement, and production support. They should demonstrate ownership, intellectual curiosity, strong communication skills, and a commitment to delivering high quality technology solutions in a fast paced environment. They will be expected to set technical direction, raise engineering standards, and help build scalable platforms that support the company' client facing businesses.
26/07/2026
Full time
Company the company, a global investment bank and securities firm, has served companies and their investors for over 60 years. Headquartered in New York City, with offices in more than 25 cities around the world, the company provides clients with capital markets and financial advisory services, institutional brokerage, securities research and asset management. The firm is a leading provider of trade execution in equity, high yield, convertible and international securities for institutional investors and high net worth individuals. Role Overview the company is seeking a highly experienced Senior Full Stack / Native Cloud Engineer at Vice President level to join our London Technology team. This is a strategic, hands on engineering leadership role focused on designing and delivering scalable, cloud native, event driven platforms that enable data driven and intelligent solutions across the company' client facing business units. The role will form part of the Madison CRM & Analytics programme and will require a strong combination of deep technical expertise, end to end delivery ownership, and engineering leadership. The successful candidate will work closely with business stakeholders, product managers, and globally distributed technology teams to build resilient, high performance platforms and user facing solutions that support critical front office workflows. This role is well suited to an engineer who is comfortable operating across the full technology stack, from backend services and distributed data architecture through to responsive user interfaces, production support, and engineering best practice. Key Responsibilities Lead the design, development, and delivery of backend services and platform components using Java 8+ / Spring Boot and Python / FastAPI. Build, enhance, and operate event driven, real time data pipelines using Kafka and related streaming technologies. Provide deep technical expertise in distributed systems, data architecture, and scalable platform design. Design, implement, and maintain Java based APIs and microservices, including REST, OpenAPI, GraphQL, and gRPC services. Work with modern data technologies including PostgreSQL, MongoDB, and Amazon Redshift. Deliver reliable, performant, and responsive user interfaces aligned to UX designs, using Angular or React. Own solutions end to end, from technical design and architecture through to production deployment, monitoring, support, and continuous improvement. Champion engineering best practices across code quality, testing, CI/CD, observability, maintainability, and operational resilience. Mentor and guide junior and mid level engineers, setting high technical standards through code reviews, design reviews, and hands on technical leadership. Independently identify, analyse, scope, and propose solutions to complex technical challenges with minimal direction. Partner closely with business stakeholders, product managers, and cross functional technology teams to translate requirements into robust technical solutions. Optimise systems for performance, scalability, resiliency, reliability, and low latency operation. Participate actively in Agile ceremonies, contributing to sprint planning, estimation, execution, retrospectives, and continuous delivery improvements. Collaborate with globally distributed engineering teams to ensure consistency of architecture, delivery standards, and platform evolution. Support production systems, ensuring timely issue resolution, effective root cause analysis, and ongoing service improvement. Required Skills and Experience Strong professional experience in full stack software engineering, ideally within financial services, capital markets, or another complex enterprise technology environment. Advanced backend engineering experience with Java 8+, Spring Boot, and microservices based architectures. Strong Python development experience, preferably with FastAPI or similar modern API frameworks. Proven experience designing and building cloud native, distributed, scalable, and resilient systems. Hands on experience with Kafka or similar event streaming technologies. Strong understanding of API design and service integration patterns, including REST, OpenAPI, GraphQL, and gRPC. Practical experience with relational and NoSQL data platforms, including PostgreSQL, MongoDB, and Redshift. Frontend development experience using Angular or React, with a focus on reliable, maintainable, and responsive UI delivery. Strong understanding of software engineering best practices, including automated testing, clean code, code reviews, CI/CD, observability, and secure development practices. Experience deploying and operating production grade systems in cloud or hybrid cloud environments. Demonstrated ability to lead technical delivery, mentor engineers, and influence architecture decisions. Strong analytical and problem solving skills, with the ability to operate independently in a complex delivery environment. Excellent communication skills, with the ability to engage effectively with technical teams, business stakeholders, and product partners. Preferred Skills Experience working on CRM, client intelligence, sales enablement, or front office data platforms. Experience in investment banking, equities, fixed income, wealth management, or broader financial services technology. Familiarity with AWS or other public cloud platforms. Experience with containerisation and orchestration technologies such as Docker and Kubernetes. Knowledge of observability tooling, monitoring frameworks, distributed tracing, and production support best practices. Experience working in globally distributed Agile engineering teams. Understanding of data governance, data lineage, entitlements, and regulatory considerations in financial services environments. Candidate Profile The ideal candidate will be a hands on engineering leader who combines strong technical depth with pragmatic delivery judgement. They will be comfortable moving between architecture, coding, code reviews, stakeholder engagement, and production support. They should demonstrate ownership, intellectual curiosity, strong communication skills, and a commitment to delivering high quality technology solutions in a fast paced environment. They will be expected to set technical direction, raise engineering standards, and help build scalable platforms that support the company' client facing businesses.
About the role We are seeking a Senior Backend Engineer II that is passionate about our mission of money without borders to collaborate with our Regional Europe & United Kingdom team. Your role will be to drive data driven and innovative growth decisions, with a unique opportunity to lead and grow the team in delivering value to our customers by developing the Wise product within Europe. How we work You will work closely with product, design, analytics, risk and controls to translate your ideas and designs into tangible products and improvements for our customers, directly impacting Wise's mission and millions of our users. As part of the team, you will be responsible for making Wise work better for customers within Europe and the United Kingdom. We are modifying our core proposition to better suit customers based on their country. Our mission is to transform Wise into a truly local product in Europe, providing the best account experience for people with international lives. You will be part of deep research into different markets across the continent and lead the development of functionality for those markets, from local payment methods or account details, to tax payments and reward programmes. What will you be working on? Design, build, and maintain high-performance, scalable tools and services utilizing Java, Kotlin, Spring Boot, cloud technologies, etc. Build account-level features, such as tax payments or savings account products, to cater for European markets. Collaborate with product managers to develop business requirements and turn them into technical solutions. We want engineers to be comfortable contributing to product development. Mentor junior engineers, offering technical guidance and conducting code reviews. Drive architectural decisions and technical strategy for Regional Expansion Tribe. Contribute to our engineering culture through knowledge sharing and best practices. Work with the product team on customer interviews for our markets, gather quantitative and qualitative data to better understand our customers and build solutions for them. Document and present data driven results to product stakeholders, explaining and proposing strategies that align with the product's risk appetite and business objectives. What do you need? Knowledge of Java and Spring Boot. Knowledge and experience with asynchronous messaging systems, such as Kafka. Experience working with relational databases, SQL query optimization, and schema design. A strong product mindset, prioritizing customer needs and making data driven decisions. A strong sense of ownership and excellent communication skills to drive cross team projects. Ability to work independently while also being a collaborative team player, frequently engaging in cross team efforts. The ability to break down complex projects into incremental milestones that deliver customer value. Experience with common design and architectural patterns, coupled with a passion for writing clean, performant, and well tested code. Curiosity and a drive for continuous learning and improvement. Adherence to and advocacy for best coding practices, continuous delivery, and code reviews. A proven track record of leading technical initiatives and mentoring other engineers. What do we offer Starting salary: £111,000 - £145,000 + RSUs
26/07/2026
Full time
About the role We are seeking a Senior Backend Engineer II that is passionate about our mission of money without borders to collaborate with our Regional Europe & United Kingdom team. Your role will be to drive data driven and innovative growth decisions, with a unique opportunity to lead and grow the team in delivering value to our customers by developing the Wise product within Europe. How we work You will work closely with product, design, analytics, risk and controls to translate your ideas and designs into tangible products and improvements for our customers, directly impacting Wise's mission and millions of our users. As part of the team, you will be responsible for making Wise work better for customers within Europe and the United Kingdom. We are modifying our core proposition to better suit customers based on their country. Our mission is to transform Wise into a truly local product in Europe, providing the best account experience for people with international lives. You will be part of deep research into different markets across the continent and lead the development of functionality for those markets, from local payment methods or account details, to tax payments and reward programmes. What will you be working on? Design, build, and maintain high-performance, scalable tools and services utilizing Java, Kotlin, Spring Boot, cloud technologies, etc. Build account-level features, such as tax payments or savings account products, to cater for European markets. Collaborate with product managers to develop business requirements and turn them into technical solutions. We want engineers to be comfortable contributing to product development. Mentor junior engineers, offering technical guidance and conducting code reviews. Drive architectural decisions and technical strategy for Regional Expansion Tribe. Contribute to our engineering culture through knowledge sharing and best practices. Work with the product team on customer interviews for our markets, gather quantitative and qualitative data to better understand our customers and build solutions for them. Document and present data driven results to product stakeholders, explaining and proposing strategies that align with the product's risk appetite and business objectives. What do you need? Knowledge of Java and Spring Boot. Knowledge and experience with asynchronous messaging systems, such as Kafka. Experience working with relational databases, SQL query optimization, and schema design. A strong product mindset, prioritizing customer needs and making data driven decisions. A strong sense of ownership and excellent communication skills to drive cross team projects. Ability to work independently while also being a collaborative team player, frequently engaging in cross team efforts. The ability to break down complex projects into incremental milestones that deliver customer value. Experience with common design and architectural patterns, coupled with a passion for writing clean, performant, and well tested code. Curiosity and a drive for continuous learning and improvement. Adherence to and advocacy for best coding practices, continuous delivery, and code reviews. A proven track record of leading technical initiatives and mentoring other engineers. What do we offer Starting salary: £111,000 - £145,000 + RSUs
Experis - ManpowerGroup is looking for a Senior IT Infrastructure / Cloud Programme Manager in London to lead complex IT infrastructure and cloud transformation initiatives, particularly focused on VMware Cloud Foundation upgrades. The role requires a strong background in project/programme management with proven experience in delivering large-scale projects effectively. The successful candidate will be responsible for managing technical complexity, stakeholders, and financial performance in enterprise environments. Immediate availability is preferred.
26/07/2026
Full time
Experis - ManpowerGroup is looking for a Senior IT Infrastructure / Cloud Programme Manager in London to lead complex IT infrastructure and cloud transformation initiatives, particularly focused on VMware Cloud Foundation upgrades. The role requires a strong background in project/programme management with proven experience in delivering large-scale projects effectively. The successful candidate will be responsible for managing technical complexity, stakeholders, and financial performance in enterprise environments. Immediate availability is preferred.
Senior IT Infrastructure / Cloud Programme Manager - VMware Cloud Foundation (VCF) Upgrades Key Points Competitive p/d rate (UMB) ASAP - 31/12/2026 Overview An opportunity for an experienced Senior Project / Programme Manager to lead complex IT infrastructure and cloud transformation initiatives, with a focus on VMware Cloud Foundation (VCF) upgrade programmes. You will take ownership of large-scale or multi-stream delivery, managing technical complexity, stakeholders, governance, and financial performance across enterprise environments. Key Responsibilities Lead delivery of complex IT infrastructure and VCF upgrade programmes Manage full lifecycle delivery including pre sales, planning, execution, and closure Develop and maintain project plans, cost models, and Statements of Work Coordinate and lead multi-disciplinary technical teams and third-party vendors Ensure delivery meets agreed scope, timelines, financial targets, and KPIs Own governance, reporting, and project controls across the assignment Manage risks, issues, dependencies, and escalations through to resolution Lead stakeholder engagement across senior customer and internal teams Drive financial performance including forecasting, cost control, and invoicing Support business development through pre sales and client engagement
26/07/2026
Full time
Senior IT Infrastructure / Cloud Programme Manager - VMware Cloud Foundation (VCF) Upgrades Key Points Competitive p/d rate (UMB) ASAP - 31/12/2026 Overview An opportunity for an experienced Senior Project / Programme Manager to lead complex IT infrastructure and cloud transformation initiatives, with a focus on VMware Cloud Foundation (VCF) upgrade programmes. You will take ownership of large-scale or multi-stream delivery, managing technical complexity, stakeholders, governance, and financial performance across enterprise environments. Key Responsibilities Lead delivery of complex IT infrastructure and VCF upgrade programmes Manage full lifecycle delivery including pre sales, planning, execution, and closure Develop and maintain project plans, cost models, and Statements of Work Coordinate and lead multi-disciplinary technical teams and third-party vendors Ensure delivery meets agreed scope, timelines, financial targets, and KPIs Own governance, reporting, and project controls across the assignment Manage risks, issues, dependencies, and escalations through to resolution Lead stakeholder engagement across senior customer and internal teams Drive financial performance including forecasting, cost control, and invoicing Support business development through pre sales and client engagement
At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi national lottery operator with a market leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once in a lifetime, large scale transformation journey by creating a National Lottery that delivers more money to good causes. We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for A bit about the role Reporting to the Head of Finance Gaming Systems, this role is the senior Finance led change and delivery position supporting the end to end Gaming Systems roadmap. The primary focus of the role is to support the Head of Finance Gaming Systems in managing prioritisation and delivery of system enhancements and change requests across the SG gaming landscape, with particular emphasis on the digital back end (SGPAM), digital player payments and system enabled journeys that reduce friction for digital players. The role combines senior oversight of digital finance gaming system execution with enterprise level finance change leadership, governing how Finance requirements are shaped, prioritised and delivered across SGPAM, ReconNet and digital payment providers. Acting as a key bridge between Finance, Technology, Product and Operations, the role ensures that innovation and pace of change are balanced with strong financial control, accounting integrity and operational readiness. The role is intentionally positioned as a senior professional counterpart to the Finance Gaming Systems Controller. It does not hold formal Financial Controller or regulatory accountability, but provides senior Finance Systems leadership, influence and delivery assurance across complex, high impact change. Team/Department Description The Finance department ensures the business is financially sound, has robust accounting and reporting processes, and delivers financial targets including profitability and returns to Good Causes. The Finance Gaming Systems team is immensely important as it oversees the regulatory adherence to the reporting and financial monitoring requirements of Licence Condition 16, Trust Deed and Regulatory Handbook. The team supports colleagues across the Finance function, ensuring the core gaming systems, GEM Suite (retail), SGPAM (digital), IVS/FRS, ReconNET and related BI reporting from PLATO, for the Finance team are consistently maintained and developed. Participate in the development and then delivery of the finance systems roadmap. Acts as the interface between the finance function and the IT/technology teams alongside systems colleagues and specifically for SG, Elsym and ancillary gaming systems. Managing demand for system and data changes as a support and project control function. Driving and project managing enhancement projects across the finance systems to improve controls, efficiency, and effectiveness. This role operates across both change delivery and business as usual domains, providing continuity, clarity and leadership across the gaming systems portfolio. What you'll be doing Act as the senior Finance lead supporting the Head of Finance Gaming Systems in delivery of the end to end Gaming Systems change roadmap. Own Finance leadership of SGPAM, including player lifecycle design, settlement models, exception handling and assurance of financial outcomes. Lead the design, governance and delivery of enhanced digital payment methodologies, with a focus on removing friction from the player journey and supporting continued growth into new payment platform delivery, e.g. Apple Pay and Google Pay adoption. Act as the key finance representative for the Finance related change request lifecycle across SG systems, including intake, impact assessment, prioritisation and delivery oversight. Ensure financial, accounting, control and business readiness impacts of system change are fully assessed and embedded into solution design. Support senior stakeholder management across Finance, Technology, Product, Operations and external suppliers, representing Finance interests in design forums and delivery governance. Provide senior Finance Systems leadership for payment service integrations and operations, supporting relationship management with Bottomline, HSBC and Worldpay. Lead Finance engagement for system releases, upgrades and enhancements, including UAT planning, execution, sign off and transition into BAU. Maintain oversight of risks, dependencies and control impacts arising from concurrent change activity across multiple platforms. Fulfil a senior Finance Systems Accountant remit, ensuring reconciliation, accounting integrity, balance sheet assurance and audit readiness are designed into gaming, claims and payment flows. Manage stakeholder expectations while ensuring systems and processes remain efficient, effective, and aligned with operational objectives. Support Finance teams to ensure accurate, value adding retailer reporting is delivered and maintained within BI platforms. Support internal/external audit with evidence, control documentation, and walkthroughs. Document and prioritise Finance system enhancements and fixes. Liaise between Finance and Technology for requirements, testing, deployment. Lead UAT cycles and validate new features. Manage defects using tools such as Jira or Azure DevOps and ensure timely resolution. Ensure adherence to SDLC and Agile delivery practices. Develop dashboards, KPIs, and reporting models using BI platform. Contribute to assessment of new technologies and system capabilities utilizing process mapping tools e.g., Visio and Requirements capture techniques e.g. use cases, user stories. What experience we're looking for ACA / ACCA / CIMA qualified, or equivalent senior experience in Finance Systems and change leadership roles. Extensive experience delivering Finance led technology change within complex, regulated or high volume transaction environments. Strong understanding of gaming systems, payment execution, claims processing and end to end financial data flows. Proven ability to lead through influence, governance and stakeholder management rather than direct line management. Experience working with multi platform estates and third party providers, including payment service providers and banks. Ability to translate complex technical and delivery topics into clear financial, operational and risk based insights for senior stakeholders. About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. Benefits Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes. Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we'll be happy to help.
26/07/2026
Full time
At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group - a multi national lottery operator with a market leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once in a lifetime, large scale transformation journey by creating a National Lottery that delivers more money to good causes. We'll talk a bit more about us further down the page, but for now - let's talk about the role and who we're looking for A bit about the role Reporting to the Head of Finance Gaming Systems, this role is the senior Finance led change and delivery position supporting the end to end Gaming Systems roadmap. The primary focus of the role is to support the Head of Finance Gaming Systems in managing prioritisation and delivery of system enhancements and change requests across the SG gaming landscape, with particular emphasis on the digital back end (SGPAM), digital player payments and system enabled journeys that reduce friction for digital players. The role combines senior oversight of digital finance gaming system execution with enterprise level finance change leadership, governing how Finance requirements are shaped, prioritised and delivered across SGPAM, ReconNet and digital payment providers. Acting as a key bridge between Finance, Technology, Product and Operations, the role ensures that innovation and pace of change are balanced with strong financial control, accounting integrity and operational readiness. The role is intentionally positioned as a senior professional counterpart to the Finance Gaming Systems Controller. It does not hold formal Financial Controller or regulatory accountability, but provides senior Finance Systems leadership, influence and delivery assurance across complex, high impact change. Team/Department Description The Finance department ensures the business is financially sound, has robust accounting and reporting processes, and delivers financial targets including profitability and returns to Good Causes. The Finance Gaming Systems team is immensely important as it oversees the regulatory adherence to the reporting and financial monitoring requirements of Licence Condition 16, Trust Deed and Regulatory Handbook. The team supports colleagues across the Finance function, ensuring the core gaming systems, GEM Suite (retail), SGPAM (digital), IVS/FRS, ReconNET and related BI reporting from PLATO, for the Finance team are consistently maintained and developed. Participate in the development and then delivery of the finance systems roadmap. Acts as the interface between the finance function and the IT/technology teams alongside systems colleagues and specifically for SG, Elsym and ancillary gaming systems. Managing demand for system and data changes as a support and project control function. Driving and project managing enhancement projects across the finance systems to improve controls, efficiency, and effectiveness. This role operates across both change delivery and business as usual domains, providing continuity, clarity and leadership across the gaming systems portfolio. What you'll be doing Act as the senior Finance lead supporting the Head of Finance Gaming Systems in delivery of the end to end Gaming Systems change roadmap. Own Finance leadership of SGPAM, including player lifecycle design, settlement models, exception handling and assurance of financial outcomes. Lead the design, governance and delivery of enhanced digital payment methodologies, with a focus on removing friction from the player journey and supporting continued growth into new payment platform delivery, e.g. Apple Pay and Google Pay adoption. Act as the key finance representative for the Finance related change request lifecycle across SG systems, including intake, impact assessment, prioritisation and delivery oversight. Ensure financial, accounting, control and business readiness impacts of system change are fully assessed and embedded into solution design. Support senior stakeholder management across Finance, Technology, Product, Operations and external suppliers, representing Finance interests in design forums and delivery governance. Provide senior Finance Systems leadership for payment service integrations and operations, supporting relationship management with Bottomline, HSBC and Worldpay. Lead Finance engagement for system releases, upgrades and enhancements, including UAT planning, execution, sign off and transition into BAU. Maintain oversight of risks, dependencies and control impacts arising from concurrent change activity across multiple platforms. Fulfil a senior Finance Systems Accountant remit, ensuring reconciliation, accounting integrity, balance sheet assurance and audit readiness are designed into gaming, claims and payment flows. Manage stakeholder expectations while ensuring systems and processes remain efficient, effective, and aligned with operational objectives. Support Finance teams to ensure accurate, value adding retailer reporting is delivered and maintained within BI platforms. Support internal/external audit with evidence, control documentation, and walkthroughs. Document and prioritise Finance system enhancements and fixes. Liaise between Finance and Technology for requirements, testing, deployment. Lead UAT cycles and validate new features. Manage defects using tools such as Jira or Azure DevOps and ensure timely resolution. Ensure adherence to SDLC and Agile delivery practices. Develop dashboards, KPIs, and reporting models using BI platform. Contribute to assessment of new technologies and system capabilities utilizing process mapping tools e.g., Visio and Requirements capture techniques e.g. use cases, user stories. What experience we're looking for ACA / ACCA / CIMA qualified, or equivalent senior experience in Finance Systems and change leadership roles. Extensive experience delivering Finance led technology change within complex, regulated or high volume transaction environments. Strong understanding of gaming systems, payment execution, claims processing and end to end financial data flows. Proven ability to lead through influence, governance and stakeholder management rather than direct line management. Experience working with multi platform estates and third party providers, including payment service providers and banks. Ability to translate complex technical and delivery topics into clear financial, operational and risk based insights for senior stakeholders. About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. Benefits Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes. Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we'll be happy to help.
About the role As a Partners Solutions Architect on the Applied AI team at the company, you will be a Pre Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs) and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long term GTM strategy. Responsibilities Strategic Technical Partnership: Be a technical thought partner to the company GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize the company in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment. Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner Ecosystem & Events: Represent the company at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product Feedback: Validate and gather feedback on the company's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant the company teams to inform product roadmap and partner strategy. Qualifications 5+ years of experience in technical customer facing/partner facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager. Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery. Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C suite executives, engineering & IT teams, and more. Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders. Experience designing scalable cloud architectures and integrating with enterprise systems. Familiarity with common LLM frameworks and tools or a background in machine learning or data science. Excitement for engaging in cross organizational collaboration, working through trade offs, and balancing competing priorities. A love of teaching, mentoring, and helping others succeed. Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems. Annual Salary £165,000 - £190,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position. Location based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Your safety matters to us. To protect yourself from potential scams, remember that the company recruiters only contact you email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of the company. Be cautious of emails from other domains. Legitimate the company recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit the directly for confirmed position openings.
26/07/2026
Full time
About the role As a Partners Solutions Architect on the Applied AI team at the company, you will be a Pre Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs) and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long term GTM strategy. Responsibilities Strategic Technical Partnership: Be a technical thought partner to the company GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize the company in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment. Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner Ecosystem & Events: Represent the company at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product Feedback: Validate and gather feedback on the company's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant the company teams to inform product roadmap and partner strategy. Qualifications 5+ years of experience in technical customer facing/partner facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager. Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery. Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C suite executives, engineering & IT teams, and more. Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders. Experience designing scalable cloud architectures and integrating with enterprise systems. Familiarity with common LLM frameworks and tools or a background in machine learning or data science. Excitement for engaging in cross organizational collaboration, working through trade offs, and balancing competing priorities. A love of teaching, mentoring, and helping others succeed. Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems. Annual Salary £165,000 - £190,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position. Location based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. Your safety matters to us. To protect yourself from potential scams, remember that the company recruiters only contact you email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of the company. Be cautious of emails from other domains. Legitimate the company recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit the directly for confirmed position openings.
This role is based within Homes by Esh, one of the North's leading private housebuilders, with a strong reputation in the new homes market. By merging technology with expertise, we produce superbly built homes using the latest technology, alongside creating a product range designed to attract buyers seeking a greener and more sustainable way of living. We pride ourselves on our unrivalled customer service, recognising that buying a home is one of life's most important investments. About the role We are recruiting an Architectural Technician to support the Senior Architectural Technician / Design Manager by preparing and coordinating technical drawings/information, attending meetings, and managing actions. Responsibilities include preparing O&M and customer handover documents, assisting with planning applications and condition discharge, and ensuring accuracy while working to tight deadlines. Location Bowburn What we will expect from you Prepare, develop and co ordinate all technical drawings and supporting information upload and circulated to relevant parties via ViewPoint and hard copies, when necessary, in line with agreed pre commencement programmes, utilising external consultants where appropriate. Undertake detailed assessment, co ordination and approval of all supporting suppliers and manufacturer's information Create, comment and revise house type drawings, site & legal plans to ensure compliance with technical constraints and issue information to all internal and external teams Prepare, submit and secure Building Regulations and Statutory Approvals for developments Ensure the timely clearance of Building Regulation and statutory conditions to deliver CML's in line with build programme/budget Provide technical support for all other departments e.g. Land, Planning, Engineering, Design, Commercial, Production, Sales, Customer Service and Legal Provide resolution of site and other queries in close conjunction with other team members to ensure compliance with the building regulations approved documents General Support the Senior AT/Design Manager to ensure all relevant technical information is available Prepare for, attend, and participate in all necessary internal and external meetings to represent the technical team / wider business, taking notes and actioning tasks Produce information for O&M manuals and customer plans for plot completions Accuracy of issue and working to tight deadlines and programmes is essential Help to collate, prepare and submit various planning application types and discharge relevant conditions in a timely manner It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility. What to Expect from us At Esh, our values shape the way we work every day - and you can expect to see them in action from the moment you join us. Care: We prioritise your wellbeing and development, offering a supportive environment where you're encouraged to grow, learn, and bring your best self to work Trust: You'll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed Integrity: We do the right thing, even when it's not the easiest option. You can rely on open, honest communication and fair decision making Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity Working Together: Collaboration is at the heart of how we operate. You'll join a team that celebrates shared success and supports one another to achieve great results Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team. Qualifications A minimum of 4 years' experience in a fast paced developer is desirable A HND/Degree in an Architectural/Technical background is desirable Attributes & Skills Must have a passionate, resilient and enthusiastic attitude with a willingness to adapt workload Excellent communication skills and strong attention to detail at all times Must have administration and document management experience A thorough understanding and previous exposure of building regulations and the planning process Demonstrate continuing development and understanding of emerging requirements
26/07/2026
Full time
This role is based within Homes by Esh, one of the North's leading private housebuilders, with a strong reputation in the new homes market. By merging technology with expertise, we produce superbly built homes using the latest technology, alongside creating a product range designed to attract buyers seeking a greener and more sustainable way of living. We pride ourselves on our unrivalled customer service, recognising that buying a home is one of life's most important investments. About the role We are recruiting an Architectural Technician to support the Senior Architectural Technician / Design Manager by preparing and coordinating technical drawings/information, attending meetings, and managing actions. Responsibilities include preparing O&M and customer handover documents, assisting with planning applications and condition discharge, and ensuring accuracy while working to tight deadlines. Location Bowburn What we will expect from you Prepare, develop and co ordinate all technical drawings and supporting information upload and circulated to relevant parties via ViewPoint and hard copies, when necessary, in line with agreed pre commencement programmes, utilising external consultants where appropriate. Undertake detailed assessment, co ordination and approval of all supporting suppliers and manufacturer's information Create, comment and revise house type drawings, site & legal plans to ensure compliance with technical constraints and issue information to all internal and external teams Prepare, submit and secure Building Regulations and Statutory Approvals for developments Ensure the timely clearance of Building Regulation and statutory conditions to deliver CML's in line with build programme/budget Provide technical support for all other departments e.g. Land, Planning, Engineering, Design, Commercial, Production, Sales, Customer Service and Legal Provide resolution of site and other queries in close conjunction with other team members to ensure compliance with the building regulations approved documents General Support the Senior AT/Design Manager to ensure all relevant technical information is available Prepare for, attend, and participate in all necessary internal and external meetings to represent the technical team / wider business, taking notes and actioning tasks Produce information for O&M manuals and customer plans for plot completions Accuracy of issue and working to tight deadlines and programmes is essential Help to collate, prepare and submit various planning application types and discharge relevant conditions in a timely manner It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility. What to Expect from us At Esh, our values shape the way we work every day - and you can expect to see them in action from the moment you join us. Care: We prioritise your wellbeing and development, offering a supportive environment where you're encouraged to grow, learn, and bring your best self to work Trust: You'll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed Integrity: We do the right thing, even when it's not the easiest option. You can rely on open, honest communication and fair decision making Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity Working Together: Collaboration is at the heart of how we operate. You'll join a team that celebrates shared success and supports one another to achieve great results Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team. Qualifications A minimum of 4 years' experience in a fast paced developer is desirable A HND/Degree in an Architectural/Technical background is desirable Attributes & Skills Must have a passionate, resilient and enthusiastic attitude with a willingness to adapt workload Excellent communication skills and strong attention to detail at all times Must have administration and document management experience A thorough understanding and previous exposure of building regulations and the planning process Demonstrate continuing development and understanding of emerging requirements
Are you an IT graduate looking to start your career in a role where technology and innovation make a real difference? We're looking for Graduates to join our Technology & Insights Directorate. This is an exciting opportunity to develop your technical skills while contributing to projects that improve transport, digital services and data driven decision making across the region. As part of the WMCA Graduate Development Programme, you'll join a structured early careers pathway designed to develop the next generation of public sector leaders. The programme forms part of our wider Emerging Talent offer and supports our People and Culture Strategy by helping to build the skills, capability and future workforce we need across the organisation. In return, you'll receive a structured graduate development programme, giving you access to professional development, mentoring, networking opportunities and hands on experience that will equip you for a rewarding career in technology and digital services. Choose your technology pathway As a Graduate Technology & Insights Officer, you'll join one of four specialist areas, each offering a unique opportunity to build your skills and contribute to meaningful work: Technology pathway What you could get involved in Cyber Helping to protect WMCA's systems and information through activities such as cyber monitoring, incident response, vulnerability management and security improvement projects. Corporate IT and Technology Operations Supporting the technology and infrastructure that keeps WMCA running, including cloud services, networks, technical operations and service improvements. Data, Insight and Forecasting Analysing data, creating reports and dashboards, generating insight and supporting evidence based decision making across the organisation. Transport Technology Supporting the digital products and technology that underpin public transport across the region, including customer journeys, ticketing systems, testing and project delivery. Depending on your placement, you'll either build specialist expertise within one team or have the opportunity to broaden your experience through rotations across different functions within the directorate. What you'll be doing Working alongside experienced colleagues, you'll gain practical experience across a wide range of technology, digital and data projects. You may: Support the development and improvement of technology systems, digital products and data solutions. Contribute to technology and transformation projects from planning through to delivery. Gather, analyse and interpret data to produce meaningful insight and recommendations. Support testing and quality assurance activities before new systems and products go live. Map business processes and customer journeys to identify opportunities for improvement. Produce reports, presentations and briefings for a range of audiences. Work collaboratively with colleagues, suppliers and stakeholders to deliver successful outcomes. Develop your technical knowledge and professional skills through structured learning, mentoring and hands on experience. About you We're looking for graduates who are curious, collaborative and passionate about technology and innovation. You'll have: A minimum 2:2 degree in an IT related subject, gained within the last five years. GCSE English and Maths (Grade 4/C or above), or equivalent. Experience working as part of a team through university, volunteering, internships or part time work. Experience supporting projects, events or group activities. Strong communication and organisational skills. A proactive approach to problem solving and continuous learning. Confidence using Microsoft Office, including Word, Excel and Outlook. An interest in technology, data or digital services and how they can improve public services. An understanding of, or interest in, the role of combined authorities in supporting regional growth. The ability to work effectively in a hybrid environment. Location This role is based at our offices - 16 Summer Lane, Birmingham, B19 3SD. We currently operate a hybrid working model, which means splitting your days across the office and home, subject to work demands and agreement with your line manager. How to apply Follow our application process - there will be some pre application questionnaires for you to fill in. Selection process Successful shortlisted candidates will be invited to attend an assessment centre in August 2026. The assessment centre will provide you with the opportunity to demonstrate your skills, strengths and potential through a range of exercises designed to reflect the role and the WMCA Graduate Development Programme. Further details will be shared with shortlisted candidates following the closing date. Why join WMCA? WMCA is laser focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do really matters; your expertise will help make a big difference to improving people's lives. Our Values and Behaviours Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have. Collaborative - We work as one organisation, building trust, connection and shared purpose across teams, partners and customers to create the biggest impact for our region. Driven - Focussed on impact - leading with clarity, care and courage to deliver meaningful results for the West Midlands. Inclusive - Every voice matters - we create belonging, fairness and psychological safety so everyone can thrive. Innovative - We think future and act smarter - embracing curiosity, creativity and continuous improvement to shape the future. Creating an inclusive workplace WMCA holds diversity accreditations, including the RACE Code Quality Mark and Armed Forces Covenant (Gold status), and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supports fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part time, flexible, and job share arrangements, so please don't let these factors deter you from applying. Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed. Attached documents Technology and Insight Graduate .pdf
26/07/2026
Full time
Are you an IT graduate looking to start your career in a role where technology and innovation make a real difference? We're looking for Graduates to join our Technology & Insights Directorate. This is an exciting opportunity to develop your technical skills while contributing to projects that improve transport, digital services and data driven decision making across the region. As part of the WMCA Graduate Development Programme, you'll join a structured early careers pathway designed to develop the next generation of public sector leaders. The programme forms part of our wider Emerging Talent offer and supports our People and Culture Strategy by helping to build the skills, capability and future workforce we need across the organisation. In return, you'll receive a structured graduate development programme, giving you access to professional development, mentoring, networking opportunities and hands on experience that will equip you for a rewarding career in technology and digital services. Choose your technology pathway As a Graduate Technology & Insights Officer, you'll join one of four specialist areas, each offering a unique opportunity to build your skills and contribute to meaningful work: Technology pathway What you could get involved in Cyber Helping to protect WMCA's systems and information through activities such as cyber monitoring, incident response, vulnerability management and security improvement projects. Corporate IT and Technology Operations Supporting the technology and infrastructure that keeps WMCA running, including cloud services, networks, technical operations and service improvements. Data, Insight and Forecasting Analysing data, creating reports and dashboards, generating insight and supporting evidence based decision making across the organisation. Transport Technology Supporting the digital products and technology that underpin public transport across the region, including customer journeys, ticketing systems, testing and project delivery. Depending on your placement, you'll either build specialist expertise within one team or have the opportunity to broaden your experience through rotations across different functions within the directorate. What you'll be doing Working alongside experienced colleagues, you'll gain practical experience across a wide range of technology, digital and data projects. You may: Support the development and improvement of technology systems, digital products and data solutions. Contribute to technology and transformation projects from planning through to delivery. Gather, analyse and interpret data to produce meaningful insight and recommendations. Support testing and quality assurance activities before new systems and products go live. Map business processes and customer journeys to identify opportunities for improvement. Produce reports, presentations and briefings for a range of audiences. Work collaboratively with colleagues, suppliers and stakeholders to deliver successful outcomes. Develop your technical knowledge and professional skills through structured learning, mentoring and hands on experience. About you We're looking for graduates who are curious, collaborative and passionate about technology and innovation. You'll have: A minimum 2:2 degree in an IT related subject, gained within the last five years. GCSE English and Maths (Grade 4/C or above), or equivalent. Experience working as part of a team through university, volunteering, internships or part time work. Experience supporting projects, events or group activities. Strong communication and organisational skills. A proactive approach to problem solving and continuous learning. Confidence using Microsoft Office, including Word, Excel and Outlook. An interest in technology, data or digital services and how they can improve public services. An understanding of, or interest in, the role of combined authorities in supporting regional growth. The ability to work effectively in a hybrid environment. Location This role is based at our offices - 16 Summer Lane, Birmingham, B19 3SD. We currently operate a hybrid working model, which means splitting your days across the office and home, subject to work demands and agreement with your line manager. How to apply Follow our application process - there will be some pre application questionnaires for you to fill in. Selection process Successful shortlisted candidates will be invited to attend an assessment centre in August 2026. The assessment centre will provide you with the opportunity to demonstrate your skills, strengths and potential through a range of exercises designed to reflect the role and the WMCA Graduate Development Programme. Further details will be shared with shortlisted candidates following the closing date. Why join WMCA? WMCA is laser focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do really matters; your expertise will help make a big difference to improving people's lives. Our Values and Behaviours Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have. Collaborative - We work as one organisation, building trust, connection and shared purpose across teams, partners and customers to create the biggest impact for our region. Driven - Focussed on impact - leading with clarity, care and courage to deliver meaningful results for the West Midlands. Inclusive - Every voice matters - we create belonging, fairness and psychological safety so everyone can thrive. Innovative - We think future and act smarter - embracing curiosity, creativity and continuous improvement to shape the future. Creating an inclusive workplace WMCA holds diversity accreditations, including the RACE Code Quality Mark and Armed Forces Covenant (Gold status), and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supports fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part time, flexible, and job share arrangements, so please don't let these factors deter you from applying. Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed. Attached documents Technology and Insight Graduate .pdf
About the role We are looking for a highly motivated and customer-focused IT 2nd Line Service & Support Engineer to join our IT Services team on a fixed-term maternity cover contract. This is an exciting opportunity to play a key role in delivering high-quality IT support across a dynamic, multi-site college environment. You will provide both 1st and 2nd line technical support, ensuring staff and students can rely on stable and effective IT services to support teaching and learning. What You'll Be Doing Providing excellent customer service and technical support to staff and students across multiple campuses Diagnosing and resolving hardware, software, network and user issues in a timely manner Carrying out proactive checks in classrooms and learning spaces to prevent issues before they arise Supporting system monitoring and maintenance activities Logging and managing incidents via the service desk system (TOPdesk) Identifying recurring issues and contributing to service improvements Creating and maintaining technical documentation and knowledge articles Supporting and mentoring junior IT staff and apprentices What We're Looking For We are particularly interested in candidates with strong technical experience in: Desktop support and end-user computing environments Windows 11 support and deployment Microsoft 365 (O365) administration and troubleshooting AI-enabled tools (e.g. Copilot, automation, or emerging workplace AI technologies) Microsoft SCCM / Endpoint Configuration Manager for device management and deployment In addition, you will be: Passionate about delivering excellent IT support and customer service A strong problem solver who takes ownership of issues through to resolution Confident working across a range of Microsoft technologies Able to prioritise workload and work effectively under pressure A team player who can also work independently Proactive, organised, and committed to continuous improvement Desirable (but not essential) Experience with Cisco/HP networks and VLANs Knowledge of ITIL processes or an ITIL Foundation qualification Experience working in a busy service desk or IT support environment Working Pattern This role supports a flexible service window: Monday-Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:00pm Flexibility is required to work within these hours. Why Join Us? Be part of a supportive, collaborative IT team Gain experience across a large, multi-site environment Work with modern technologies including AI tools and cloud platforms Contribute to key projects and service improvements Develop your technical skills and career About Us London South East Colleges (LSEC) is one of London's largest and most successful further education providers, with seven campuses across Bexley, Bromley, Greenwich and Lambeth and around 1,000 staff. Each year, we support more than 13,000 students through a wide portfolio of vocational courses, apprenticeships and other programmes that are closely aligned to employer and industry need. What brings people to work here, and keeps them here, is the sense of purpose. We exist to change lives through learning, and that ambition runs through everything we do. Our staff work with learners from all backgrounds, many of whom face significant barriers, and play a direct role in improving social mobility and life chances across south east London and beyond. We are committed to developing our people. This includes high-quality professional development, leadership and management training, and clear opportunities for progression across the College and the wider Group. We encourage colleagues to develop their skills, share expertise and build long-term careers with us, supported by a culture that values collaboration, professionalism and continuous improvement. We invest heavily in our learning environments, with modern facilities and strong partnerships with employers, universities and local communities. This enables our staff to focus on what matters most: delivering high-quality education and training that equips learners with the skills, confidence and resilience to succeed in work and in life. LSEC is part of the Elevare Civic Education Group, which also sponsors London South East Academies Trust. The Trust is a growing and successful Multi-Academy Trust, currently comprising mainstream, special and alternative provision schools across Bromley, Bexley, Surrey, Sussex and Lambeth. This gives colleagues the opportunity to work within a genuinely joined-up education system, spanning schools, colleges and higher education. The Group has also recently established the Elevare Education Foundation, a charity dedicated to supporting disadvantaged children and families across the region through targeted programmes and practical support. This reflects our wider civic mission and commitment to making a meaningful difference beyond our campuses. With a combined turnover of around £130m and clear ambitions for growth and improvement, this is an organisation that is forward-looking, values expertise and encourages people to contribute ideas and shape the future. There has rarely been a more interesting time to join us. Benefits We offer a highly competitive benefits package, including excellent annual leave and a generous pension through the Teachers' Pension Scheme or Local Government Pension Scheme depending on role. Additional benefits include: Access to an Employee Assistance Programme Cycle to work scheme Annual season ticket loan Access to the Discounts for Teachers portal Free Wi-Fi access in over 10,000 locations worldwide through Eduroam Access to our on-site gym at Bromley campus and discount at other local gyms Discounts in our in-house restaurants and on hair and beauty treatments Equal Opportunities London South East Colleges is fully committed to equality of opportunity and to creating a diverse, inclusive and respectful working environment, free from discrimination and harassment. We welcome applications from all sections of the community, regardless of race, nationality, ethnic origin, religion or belief, sex, gender identity, sexual orientation, disability, age, parental status or marital or partnership status. As a Disability Confident Committed employer, we guarantee an interview to applicants who declare a disability and meet the essential criteria for the role. If you require any reasonable adjustments to support you through the application or interview process, please contact People Services at . In line with Keeping Children Safe in Education (KCSIE) guidance, we carry out social media checks on shortlisted candidates to assess suitability for working with children and young people. Our full Safeguarding policy can found here. Because we work with children and vulnerable adults, all roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Appointments are subject to an enhanced DBS check and, where relevant, a Children's and/or Adult's Barred List check. Any offer of employment may be withdrawn if these checks are unsatisfactory. Self-disclosure is required as part of the recruitment process, and failure to disclose relevant information or provide a DBS certificate is likely to result in withdrawal of an offer. Our DBS policy on the recruitment of ex-offenders is available on request. All appointments are also subject to verification of the right to work in the UK, in line with Home Office requirements. Original documentation will be required prior to commencement of employment.
26/07/2026
Full time
About the role We are looking for a highly motivated and customer-focused IT 2nd Line Service & Support Engineer to join our IT Services team on a fixed-term maternity cover contract. This is an exciting opportunity to play a key role in delivering high-quality IT support across a dynamic, multi-site college environment. You will provide both 1st and 2nd line technical support, ensuring staff and students can rely on stable and effective IT services to support teaching and learning. What You'll Be Doing Providing excellent customer service and technical support to staff and students across multiple campuses Diagnosing and resolving hardware, software, network and user issues in a timely manner Carrying out proactive checks in classrooms and learning spaces to prevent issues before they arise Supporting system monitoring and maintenance activities Logging and managing incidents via the service desk system (TOPdesk) Identifying recurring issues and contributing to service improvements Creating and maintaining technical documentation and knowledge articles Supporting and mentoring junior IT staff and apprentices What We're Looking For We are particularly interested in candidates with strong technical experience in: Desktop support and end-user computing environments Windows 11 support and deployment Microsoft 365 (O365) administration and troubleshooting AI-enabled tools (e.g. Copilot, automation, or emerging workplace AI technologies) Microsoft SCCM / Endpoint Configuration Manager for device management and deployment In addition, you will be: Passionate about delivering excellent IT support and customer service A strong problem solver who takes ownership of issues through to resolution Confident working across a range of Microsoft technologies Able to prioritise workload and work effectively under pressure A team player who can also work independently Proactive, organised, and committed to continuous improvement Desirable (but not essential) Experience with Cisco/HP networks and VLANs Knowledge of ITIL processes or an ITIL Foundation qualification Experience working in a busy service desk or IT support environment Working Pattern This role supports a flexible service window: Monday-Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:00pm Flexibility is required to work within these hours. Why Join Us? Be part of a supportive, collaborative IT team Gain experience across a large, multi-site environment Work with modern technologies including AI tools and cloud platforms Contribute to key projects and service improvements Develop your technical skills and career About Us London South East Colleges (LSEC) is one of London's largest and most successful further education providers, with seven campuses across Bexley, Bromley, Greenwich and Lambeth and around 1,000 staff. Each year, we support more than 13,000 students through a wide portfolio of vocational courses, apprenticeships and other programmes that are closely aligned to employer and industry need. What brings people to work here, and keeps them here, is the sense of purpose. We exist to change lives through learning, and that ambition runs through everything we do. Our staff work with learners from all backgrounds, many of whom face significant barriers, and play a direct role in improving social mobility and life chances across south east London and beyond. We are committed to developing our people. This includes high-quality professional development, leadership and management training, and clear opportunities for progression across the College and the wider Group. We encourage colleagues to develop their skills, share expertise and build long-term careers with us, supported by a culture that values collaboration, professionalism and continuous improvement. We invest heavily in our learning environments, with modern facilities and strong partnerships with employers, universities and local communities. This enables our staff to focus on what matters most: delivering high-quality education and training that equips learners with the skills, confidence and resilience to succeed in work and in life. LSEC is part of the Elevare Civic Education Group, which also sponsors London South East Academies Trust. The Trust is a growing and successful Multi-Academy Trust, currently comprising mainstream, special and alternative provision schools across Bromley, Bexley, Surrey, Sussex and Lambeth. This gives colleagues the opportunity to work within a genuinely joined-up education system, spanning schools, colleges and higher education. The Group has also recently established the Elevare Education Foundation, a charity dedicated to supporting disadvantaged children and families across the region through targeted programmes and practical support. This reflects our wider civic mission and commitment to making a meaningful difference beyond our campuses. With a combined turnover of around £130m and clear ambitions for growth and improvement, this is an organisation that is forward-looking, values expertise and encourages people to contribute ideas and shape the future. There has rarely been a more interesting time to join us. Benefits We offer a highly competitive benefits package, including excellent annual leave and a generous pension through the Teachers' Pension Scheme or Local Government Pension Scheme depending on role. Additional benefits include: Access to an Employee Assistance Programme Cycle to work scheme Annual season ticket loan Access to the Discounts for Teachers portal Free Wi-Fi access in over 10,000 locations worldwide through Eduroam Access to our on-site gym at Bromley campus and discount at other local gyms Discounts in our in-house restaurants and on hair and beauty treatments Equal Opportunities London South East Colleges is fully committed to equality of opportunity and to creating a diverse, inclusive and respectful working environment, free from discrimination and harassment. We welcome applications from all sections of the community, regardless of race, nationality, ethnic origin, religion or belief, sex, gender identity, sexual orientation, disability, age, parental status or marital or partnership status. As a Disability Confident Committed employer, we guarantee an interview to applicants who declare a disability and meet the essential criteria for the role. If you require any reasonable adjustments to support you through the application or interview process, please contact People Services at . In line with Keeping Children Safe in Education (KCSIE) guidance, we carry out social media checks on shortlisted candidates to assess suitability for working with children and young people. Our full Safeguarding policy can found here. Because we work with children and vulnerable adults, all roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Appointments are subject to an enhanced DBS check and, where relevant, a Children's and/or Adult's Barred List check. Any offer of employment may be withdrawn if these checks are unsatisfactory. Self-disclosure is required as part of the recruitment process, and failure to disclose relevant information or provide a DBS certificate is likely to result in withdrawal of an offer. Our DBS policy on the recruitment of ex-offenders is available on request. All appointments are also subject to verification of the right to work in the UK, in line with Home Office requirements. Original documentation will be required prior to commencement of employment.
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
26/07/2026
Full time
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
