17 jobs found

Solution Architect - Agentforce Revenue Management (ARM) Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast-growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people! Who are you? You are an experienced Solution Architect with deep expertise in Agentforce Revenue Management (ARM) or other Salesforce Revenue Cloud products who can design, implement, and optimize scalable, revenue-driven solutions. This role will act as the technical and functional leader for ARM implementations, partnering closely with Sales, Finance, Product, and Engineering teams to streamline revenue operations and accelerate business outcomes. The ideal candidate is both strategic and hands-on, with the ability to translate complex business requirements into robust, scalable architecture on the ARM platform. What you get to do: Lead the architecture, design, and implementation of Salesforce Revenue Cloud solutions for enterprise clients. Operate in a client-facing capacity to gather, synthesize, and translate business requirements into robust, scalable architectures and solution blueprints. Lead discovery and design workshops creating architecture diagrams for both technical and business stakeholders. Develop robust, scalable and flexible solutions through the use of ARM functionality and following best practices. Act as the overall solution owner during the implementation phase ensuring the project's scope and outcomes are on track Conduct solution architecture reviews with project team members prior to design and development activities to ensure solution aligns to client requirements Serve as the functional lead and coach team members, clients and non-project team members providing leadership, trainings and guidance where necessary. Define standards, best practices, and governance for ARM and Salesforce implementations. Integrate ARM/Salesforce with enterprise systems including ERP (NetSuite, SAP, Oracle), data warehouses, and payment platforms. Provide technical leadership to development teams, reviewing configurations/customizations and coaching team members. Identify risks and dependencies, guiding architectural decisions. Support user acceptance testing, deployment, and post-launch optimization. Stay current on Salesforce/Agentforce features and evolving revenue architecture trends. What you bring to the role: 6+ years of Salesforce industry experience in a consulting capacity with Sales Cloud and/or Service Cloud. 3+ years of hands-on experience with Salesforce Revenue Cloud quoting products (required), Billing (preferred), and Experience Cloud (preferred). 1+ years of hands-on experience with Agentforce Revenue Management (ARM) (preferred). Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration and included integration with ERP systems. Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture. Deep understanding of Q2C processes, subscription/SaaS revenue models, usage-based billing, and revenue recognition (ASC 606). Proven experience integrating ARM/Salesforce with CRM, ERP, and middleware/iPaaS tools (e.g., MuleSoft, Workato). Strong data modeling, system integration, and API/web services skills. Ability to lead discovery sessions and define roadmap/architecture strategy. Excellent communication and stakeholder management skills. Preferred Qualifications: Experience in Manufacturing, HLS, Salesforce Industries, SaaS, FinTech, or subscription-based environments. Agentforce, FinancialForce, and Salesforce certifications (Administrator, CPQ Specialist required; Billing Specialist, Advanced Billing Specialist, Sales/Service/Experience Cloud Consultant, Platform App Builder, MuleSoft preferred). Strong understanding of object-oriented programming language 1+ year experience with Agentforce Consulting or enterprise implementation experience Familiarity with BI tools and analytics for revenue metrics. Experience working in an Agile methodology environment. Bachelor's degree in business, computer science, or engineering. What We'll Do For You: Competitive compensation package. Health, dental, life, and disability insurance. Flexible, collaborative work environment with a commitment to work-life balance. Work anywhere, with full remote and hybrid options depending on location. Opportunities for learning and growth in a fast-paced, growing tech company. When are you available to start a new position? Do you have previous Consulting experience? How many Salesforce CPQ projects have you led as a Solution Architect? How many Salesforce CPQ projects in total have you been involved in? Will you now or in the future require sponsorship to work for Pierce Washington? Please share your salary targets / expectations. Human Check I consent to receive SMS/text messages regarding my job application with Pierce Washington. These messages may include updates on my application status, interview invitations, reminders, and other information directly related to this job application. Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel.

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role This is a founding role. You will be the first Enterprise Architect on the ground in EMEA, standing up the function end-to-end: the playbooks, the reference architectures, the technical discovery motion, and the deal patterns that every future EA will inherit. You'll personally engage on our most strategic pursuits across the business - Fortune 500 and FTSE 100 prospects with SAP-dominant landscapes, complex multi-entity structures, and e-invoicing mandates that don't exist in other regions. You'll work directly with the Global SE leader and partner with Sales, Solution Engineering, Product, and Customer Success leaders. What you build here will shape how Zip sells and delivers across Europe for years. Please note this is a hybrid role out of our London office. What you'll do Win the deals that define the region: Act as the senior technical voice on strategic pursuits - leading discovery with customer CTOs, CIOs, and Chief Procurement Officers, and closing the architectural gap between their landscape and Zip. Build the EA function from zero to one: Create the foundational assets - customer system landscape templates, reference architectures, integration capability matrices, security & compliance packets, objection response libraries - and set the bar for how EA shows up in deals. Own the system integration narrative: Lead the technical story on how Zip integrates with SAP (ECC, S/4HANA, Ariba), Oracle, Workday, Netsuite, Coupa, and adjacent systems. You are responsible for translating the customer landscapes into credible integration plans using our proprietary middleware. Navigate EMEA-specific complexity: Guide customers through e-invoicing mandates (Peppol, France Chorus Pro, Italy SDI, Germany's B2B mandate), GDPR, DORA, and multi-entity/multi-currency rollouts. Bridge GTM and Product: Translate customer requirements into clear product inputs. Influence roadmap prioritization with evidence, not opinion. Enable the field: Coach Solution Engineers and Account Executives on technical positioning, objection handling, and executive-level architectural conversations. Qualifications 15+ years in solution architecture, enterprise architecture, pre-sales engineering, or product roles at B2B SaaS, iPaaS, or ERP / system-of-record vendors. Deep domain knowledge: Knowledgeable about the full intake-to-pay lifecycle and how data moves between systems Strong command of the ERP ecosystem: You understand APIs, data models, and integration patterns across SAP(Ariba, S/4HANA, ECC), Oracle, Workday, Coupa, Ivalua, Jaggaer, and others. Hands on fluency with integration architecture and middleware: iPaaS (MuleSoft, Boomi, Workato), REST APIs, event driven patterns, ETL. Proven success selling into or implementing at Fortune 500 / FTSE 100 customers across multiple EMEA geographies. TOGAF/Zachman/IBM Certified along with EA. Track record of owning RFPs, security reviews, and PoCs at enterprise scale. Comfort operating as the senior technical voice in a room with CIOs, CFOs, and CPOs. Nice to have Experience standing up a function, team, or regional practice from the ground up. Working knowledge of EMEA e invoicing mandates and regulatory regimes (GDPR, DORA) Experience at a category defining, high growth SaaS company or Big 4 Consulting Experience. Multilingual - French, German, or Spanish a plus. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Catered lunches & dinners for in office employees Commuter benefit Team building events & happy hours Unlimited PTO Apple equipment plus home office stipend 5% Employer Pension Contribution Travel This role requires approximately 30% travel across EMEA to meet with strategic prospects, customers, and partners, and to join key industry events. We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role This is a founding role. You will be the first Enterprise Architect on the ground in EMEA, standing up the function end-to-end: the playbooks, the reference architectures, the technical discovery motion, and the deal patterns that every future EA will inherit. You'll personally engage on our most strategic pursuits across the business - Fortune 500 and FTSE 100 prospects with SAP-dominant landscapes, complex multi-entity structures, and e-invoicing mandates that don't exist in other regions. You'll work directly with the Global SE leader and partner with Sales, Solution Engineering, Product, and Customer Success leaders. What you build here will shape how Zip sells and delivers across Europe for years. Please note this is a hybrid role out of our London office. What you'll do Win the deals that define the region: Act as the senior technical voice on strategic pursuits - leading discovery with customer CTOs, CIOs, and Chief Procurement Officers, and closing the architectural gap between their landscape and Zip. Build the EA function from zero to one: Create the foundational assets - customer system landscape templates, reference architectures, integration capability matrices, security & compliance packets, objection response libraries - and set the bar for how EA shows up in deals. Own the system integration narrative: Lead the technical story on how Zip integrates with SAP (ECC, S/4HANA, Ariba), Oracle, Workday, Netsuite, Coupa, and adjacent systems. You are responsible for translating the customer landscapes into credible integration plans using our proprietary middleware. Navigate EMEA-specific complexity: Guide customers through e-invoicing mandates (Peppol, France Chorus Pro, Italy SDI, Germany's B2B mandate), GDPR, DORA, and multi-entity/multi-currency rollouts. Bridge GTM and Product: Translate customer requirements into clear product inputs. Influence roadmap prioritization with evidence, not opinion. Enable the field: Coach Solution Engineers and Account Executives on technical positioning, objection handling, and executive-level architectural conversations. Qualifications 15+ years in solution architecture, enterprise architecture, pre-sales engineering, or product roles at B2B SaaS, iPaaS, or ERP / system-of-record vendors. Deep domain knowledge: Knowledgeable about the full intake-to-pay lifecycle and how data moves between systems Strong command of the ERP ecosystem: You understand APIs, data models, and integration patterns across SAP(Ariba, S/4HANA, ECC), Oracle, Workday, Coupa, Ivalua, Jaggaer, and others. Hands on fluency with integration architecture and middleware: iPaaS (MuleSoft, Boomi, Workato), REST APIs, event driven patterns, ETL. Proven success selling into or implementing at Fortune 500 / FTSE 100 customers across multiple EMEA geographies. TOGAF/Zachman/IBM Certified along with EA. Track record of owning RFPs, security reviews, and PoCs at enterprise scale. Comfort operating as the senior technical voice in a room with CIOs, CFOs, and CPOs. Nice to have Experience standing up a function, team, or regional practice from the ground up. Working knowledge of EMEA e invoicing mandates and regulatory regimes (GDPR, DORA) Experience at a category defining, high growth SaaS company or Big 4 Consulting Experience. Multilingual - French, German, or Spanish a plus. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Catered lunches & dinners for in office employees Commuter benefit Team building events & happy hours Unlimited PTO Apple equipment plus home office stipend 5% Employer Pension Contribution Travel This role requires approximately 30% travel across EMEA to meet with strategic prospects, customers, and partners, and to join key industry events. We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND 01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further. About the Role As ERP Programme Manager, you will be accountable for the end-to-end delivery of Humanoid's ERP programme across all workstreams. While this role sits within the IT organisation, the ERP programme is a business transformation initiative, not an IT-only delivery. As such, accountability for delivery spans business process change, data, controls, testing, change management, training, and technology implementation. You will operate as the single point of delivery accountability for the programme, ensuring that all streams progress in a coordinated, disciplined, and outcome-focused manner, regardless of organisational ownership. This role requires someone who combines structured programme discipline with a strong execution bias, able to enforce standards, drive decisions, and maintain momentum in a fast-growing, complex environment. You will work closely with a designated Programme Owner, but you will be responsible for ensuring the programme delivers on its objectives, milestones, and outcomes. What You'll Do End-to-End Programme Accountability Own delivery of the ERP programme across all business and IT workstreams. Act as the single point of accountability for overall programme outcomes. Ensure workstreams operate as an integrated programme, not independent silos. Translate business objectives into executable delivery plans. Programme Governance & Control Define and enforce programme governance, delivery methodology, and cadence. Establish programme forums, reporting, and decision structures. Maintain an integrated programme plan covering scope, milestones, dependencies, resources, and risks. Ensure transparent, fact-based reporting of progress, risks, and issues. Business Workstream Oversight Hold business workstream leads accountable for inputs, decisions, and delivery commitments. Ensure business process design, controls, and operating model changes are delivered on time. Drive timely decision-making across Finance, Procurement, and Operations. Ensure business readiness is planned and executed. IT & Solution Delivery Oversight Coordinate closely with the ERP Solution Lead and IT workstream leads. Ensure configuration, integrations, data, and technical activities align with business needs. Manage dependencies between technical and business activities. Ensure non-functional requirements (controls, security, supportability) are addressed. Vendor & System Integrator Management Lead day-to-day delivery management of system integrators and ERP vendors. Hold vendors accountable for end-to-end delivery. Challenge delivery assumptions, estimates, and resourcing where required. Ensure commercial and delivery realities remain aligned throughout the programme. Scope, Risk & Decision Management Own scope management across business and IT dimensions. Maintain a live and actionable RAID log with clear ownership and mitigation. Drive structured, fact-based decision-making by presenting options and implications. Escalate risks early, clearly, and constructively. Testing, Go-Live & Stabilisation Maintain delivery grip through early life support until stabilisation is achieved. Ensure an integrated testing strategy covering business processes, data, and technology. Plan and execute end-to-end cutover and go-live activities. Ensure operational readiness across support, controls, and training. What We're Looking For Proven experience leading end-to-end ERP programmes with accountability across business and IT workstreams. Experience delivering ERP platforms such as SAP S/4HANA Public Cloud and/or Oracle NetSuite. Demonstrated ability to run complex, cross-functional programmes with single-point accountability. Track record of holding business stakeholders, system integrators, and vendors to account. Highly organised, methodical, and disciplined, with a strong bias to execution. Comfortable challenging stakeholders and saying "no" when required, backed by facts and implications. Excellent communication skills, able to operate credibly at senior levels. Nice to have Experience delivering ERP in manufacturing, engineering, or product-led environments. Experience operating in scale-up environments where structure must be created. Background in programmes involving significant business process change. What We Offer Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. Fully funded private healthcare for UK employees, with broad provider access, virtual and in person care, and strong mental health and serious illness support. Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. Free daily breakfast, catered lunch, and snacks in office. Collaboration with top tier engineers, researchers, and product experts in AI and robotics. Freedom to influence the product and own key initiatives.

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND 01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further. About the Role As ERP Programme Manager, you will be accountable for the end-to-end delivery of Humanoid's ERP programme across all workstreams. While this role sits within the IT organisation, the ERP programme is a business transformation initiative, not an IT-only delivery. As such, accountability for delivery spans business process change, data, controls, testing, change management, training, and technology implementation. You will operate as the single point of delivery accountability for the programme, ensuring that all streams progress in a coordinated, disciplined, and outcome-focused manner, regardless of organisational ownership. This role requires someone who combines structured programme discipline with a strong execution bias, able to enforce standards, drive decisions, and maintain momentum in a fast-growing, complex environment. You will work closely with a designated Programme Owner, but you will be responsible for ensuring the programme delivers on its objectives, milestones, and outcomes. What You'll Do End-to-End Programme Accountability Own delivery of the ERP programme across all business and IT workstreams. Act as the single point of accountability for overall programme outcomes. Ensure workstreams operate as an integrated programme, not independent silos. Translate business objectives into executable delivery plans. Programme Governance & Control Define and enforce programme governance, delivery methodology, and cadence. Establish programme forums, reporting, and decision structures. Maintain an integrated programme plan covering scope, milestones, dependencies, resources, and risks. Ensure transparent, fact-based reporting of progress, risks, and issues. Business Workstream Oversight Hold business workstream leads accountable for inputs, decisions, and delivery commitments. Ensure business process design, controls, and operating model changes are delivered on time. Drive timely decision-making across Finance, Procurement, and Operations. Ensure business readiness is planned and executed. IT & Solution Delivery Oversight Coordinate closely with the ERP Solution Lead and IT workstream leads. Ensure configuration, integrations, data, and technical activities align with business needs. Manage dependencies between technical and business activities. Ensure non-functional requirements (controls, security, supportability) are addressed. Vendor & System Integrator Management Lead day-to-day delivery management of system integrators and ERP vendors. Hold vendors accountable for end-to-end delivery. Challenge delivery assumptions, estimates, and resourcing where required. Ensure commercial and delivery realities remain aligned throughout the programme. Scope, Risk & Decision Management Own scope management across business and IT dimensions. Maintain a live and actionable RAID log with clear ownership and mitigation. Drive structured, fact-based decision-making by presenting options and implications. Escalate risks early, clearly, and constructively. Testing, Go-Live & Stabilisation Maintain delivery grip through early life support until stabilisation is achieved. Ensure an integrated testing strategy covering business processes, data, and technology. Plan and execute end-to-end cutover and go-live activities. Ensure operational readiness across support, controls, and training. What We're Looking For Proven experience leading end-to-end ERP programmes with accountability across business and IT workstreams. Experience delivering ERP platforms such as SAP S/4HANA Public Cloud and/or Oracle NetSuite. Demonstrated ability to run complex, cross-functional programmes with single-point accountability. Track record of holding business stakeholders, system integrators, and vendors to account. Highly organised, methodical, and disciplined, with a strong bias to execution. Comfortable challenging stakeholders and saying "no" when required, backed by facts and implications. Excellent communication skills, able to operate credibly at senior levels. Nice to have Experience delivering ERP in manufacturing, engineering, or product-led environments. Experience operating in scale-up environments where structure must be created. Background in programmes involving significant business process change. What We Offer Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. Fully funded private healthcare for UK employees, with broad provider access, virtual and in person care, and strong mental health and serious illness support. Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. Free daily breakfast, catered lunch, and snacks in office. Collaboration with top tier engineers, researchers, and product experts in AI and robotics. Freedom to influence the product and own key initiatives.

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND 01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further. About the Role As ERP Functional Lead (Finance & Procurement), you will act as the design authority for Humanoid's ERP solution, with deep, hands-on ownership of Finance and Procurement and overarching responsibility for solution integrity across the wider ERP landscape. This role sits within the IT organisation and partners closely with the ERP Programme Manager and Business Process Owners. You are expected to have deep process and hands-on configuration expertise in Finance and Procurement, while shaping and governing additional functional areas through third-party specialists or future team members who will report into you as the programme evolves. This is a critical role requiring strong judgement, breadth, and execution bias, not a theoretical architect or a narrow finance specialist. Primary design counterpart to Finance and Procurement leadership Functional authority for system integrators and third-party consultants Works in close partnership with: ERP Programme Manager (delivery ownership) Data Architect (data foundations and analytics) IT Ops, Security, and ITSM leads (operability and controls) Business Process Owners What You'll Do ERP Design Authority Act as the functional and solution design authority for ERP across all domains. Own end-to-end functional design for Finance and Procurement, including configuration standards and design principles. Ensure consistency, integrity, and scalability of the overall ERP solution. Review, challenge, and sign off solution designs produced by system integrators. Finance & Procurement Functional Leadership Lead design and configuration across core Finance and Procurement processes, including: Record to Report (GL, AP, AR, Assets, period close) Core controlling and cost structures Procure to Pay (requisitioning, purchasing, goods receipt, invoicing, payments) Master data structures and governance Provide light-touch functional oversight for Order to Cash as required. Ensure designs support operational efficiency, financial control, and auditability. ERP Technical & Architectural Awareness Provide informed functional leadership on ERP technical and architectural decisions, including: ERP extensibility approaches within modern cloud ERP platforms Use of platform extension and integration frameworks (e.g. side-by-side extensions, APIs, event-based integration) Integration patterns and their impact on core ERP design, upgradeability, and long-term maintainability Partner with the IT Director and technical specialists to shape pragmatic, supportable solutions. Ensure functional designs are technically viable and aligned with platform constraints and best practice. Data, Controls & Compliance Provide functional oversight of data models and migration approach. Ensure data structures, ownership, and quality expectations are clear and enforced. Support audit, controls, and segregation-of-duties design, with a strong understanding of financial control implications. Ensure compliance considerations are embedded into functional design, not retrofitted. Testing & Quality Define and own the functional testing strategy, including test scenarios and acceptance criteria. Review and sign off functional test results delivered by the system integrator. Ensure defects are prioritised appropriately based on business and control impact. Delivery Partnership Work closely with the ERP Programme Manager to sequence design, build, and testing activities. Provide clear, timely inputs to enable delivery momentum. Support structured decision-making by articulating functional options, trade-offs, and implications. Team & Capability Evolution Over time, build and lead a broader ERP functional team as required Act as the functional authority for third-party consultants and specialists. Contribute to shaping the future ERP functional capability as the landscape grows. What We're Looking For Strong, hands-on experience delivering modern cloud ERP solutions such as SAP S/4HANA Public Cloud and/or Oracle NetSuite. Deep functional expertise across Finance and Procurement, with the ability to operate independently. Proven experience acting as functional or solution design authority on ERP programmes. Strong understanding of ERP architecture, extensibility, and integration concepts. Comfortable engaging in ERP technical discussions (e.g. extensibility, integrations, platform constraints) even if not a pure technical specialist. Ability to challenge system integrators and vendors confidently and constructively. Pragmatic, execution-oriented mindset with strong attention to detail. Able to operate credibly with senior Finance, Procurement, and IT stakeholders. Nice to have Strong hands-on experience with SAP S/4HANA Public Cloud and/or Oracle NetSuite. Experience in manufacturing, engineering, or product-led environments. Experience operating in scale-up or transformation contexts. Exposure to analytics, reporting, and BI design in ERP contexts. What We Offer Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. Fully funded private healthcare for UK employees, with broad provider access, virtual and in person care, and strong mental health and serious illness support. Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. Free daily breakfast, catered lunch, and snacks in office. Collaboration with top tier engineers, researchers, and product experts in AI and robotics. Freedom to influence the product and own key initiatives.

Join BLP Digital The Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 20,000+ daily active users, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product market fit, proven by a growing global customer base. We have welcomed Goldman Sachs Alternatives as a growth investor, and we are now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. About The Position We're looking for the top 1% - engineers who treat their craft like athletes treat performance, and who want to work alongside people who do the same. The world has changed dramatically in the last quarter. What used to take a team of consultants six months now takes a sharp engineer a few days. The momentum is unreal, and we're growing into it fast. As a Forward Deployed Engineer, you're embedded directly in our customers' environments, taking a messy enterprise problem from first conversation to a working production system in days - not quarters. You work as part of a small senior team-alongside a Senior Consultant and other FDEs-and you own the technical solution end-to-end: architecture, integrations, agent and workflow logic, frontend where needed, evals, deployment. The work starts and ends with the customer, not the codebase. Feedback cycles are measured in hours, the bar is high, and the people you ship with will push you to raise it. Key Responsibilities Sit with end-users, process owners, and client engineers to understand the real workflow - and the real problem underneath the stated one. Translate the target state process into a concrete technical solution: architecture, data model, integrations, agent and workflow design - and ship it in days and weeks, not quarters. Build full stack: TypeScript backend, React frontend where needed, integrations, LLM orchestration, evals. Demo early and often. Put working software in front of real users and fold their feedback into the next iteration. Make speed/quality/cost trade offs in real time. Choose build vs. buy vs. configure existing platform capability. Own observability and evals once live. Iterate until the system is reliable in the customer's real conditions. Earn trust with the client's own engineering and security teams - API access, data flows, deployment, reviews. Bring patterns back - reusable components, prompt structures, integration approaches - so the next engagement ships faster. Requirements Builder background with real shipping experience - you've taken systems from zero to production and kept them running. Fluent with modern AI tooling: LLM APIs, tool and function calling, agent frameworks, evals, prompt engineering as a real discipline. Strong with TypeScript on the backend and React (or equivalent) on the frontend. Comfortable with APIs, auth, queues, and integrating with legacy systems. Daily, fluent use of Claude Code, Cursor, or similar - expected to ship meaningfully faster than a traditional engineer because of them. Customer facing instinct - you genuinely enjoy being in the room with users, asking sharp questions, and pushing back respectfully when needed. You move fast, communicate clearly, and operate well with ambiguity. Comfortable being dropped into an unfamiliar domain and coming back with a working prototype. Fluency in English. German is a plus. Bonus: experience automating business processes in the ERP space (SAP, Microsoft Dynamics, Oracle, NetSuite, or similar), or prior background in consulting, solutions engineering, or founding/building products end to end. Benefits Solve real problems, fast. Join a high growth deep tech startup tackling real world challenges for global industry leaders. Work at the frontier. We use and build with state of the art tech - the latest LLMs, agent frameworks, and AI coding tools, with the budget and mandate to keep up as the field moves. Build with the best tools. No legacy stack to drag around. Big responsibility, fast. You own customer engagements end to end from day one - architecture, build, delivery, and the relationship. Opportunities to grow. You're controlling your personal development and career trajectory in a rapidly growing, internationally expanding startup. Exceptional colleagues. You'll be growing alongside individuals from exceptional academic backgrounds and careers.

Retire the ERP. Light exists to replace factory-era ERPs with software that feels alive. Our Smart Financial Platform gives modern, global companies superpowers-automated accounting, real-time reporting, and financial flows that move at the speed of the business. We build with our customers, ship fast, and obsess over craft. In a short time, Light has gone from idea to the operating core for leading companies like Lovable, Legora, and Keyshot. People don't just use Light-they enjoy it. We're an early team defining a new software category. Think engineers who love debits and credits, designers who care about reconciliation states, and operators who treat finance as a product. If you're excited to modernize how the world runs money-one workflow at a time-you're in the right place. Backed by world class investors and advised by industry titans, we're building category-defining products with the freedom to ship ambitiously and own outcomes. Come help us make Light the global default for next gen finance. This Solutions Engineer role Leading technical pre sales activities for multinational clients evaluating Light's platform, especially firms replacing or augmenting legacy ERPs. Running product & technical demos that showcase how Light addresses complex finance workflows, system integrations, and scale. Deep collaboration with prospects' technical and finance stakeholders to understand current systems, data flows, and pain points. Designing and proposing architecture & implementation plans that map to client needs, ensuring feasibility and scalability. Supporting RFPs and responding to technical questions, clarifying how existing or custom integrations will work. How you fit into the team Your main mission is to translate complex customer requirements into compelling technical solutions - helping both clients and Light see how the platform delivers. You will act as a bridge between sales, product, engineering, implementation and customers. You'll need strong presentation skills, deep ERP domain knowledge, and the ability to simplify complexity. This is a highly visible, client facing role with direct responsibility for helping close deals and ensuring technical alignment early. Your qualifications: Bachelor's degree in Accounting or equivalent experience. 3+ years' experience as a Solutions Engineer/Pre Sales Engineer in an ERP/FMS context (vendor side preferred). Deep understanding of ERP implementation projects: data migrations, integrations, customisations, modules (finance, supply chain, etc.). Excellent technical demo and presentation skills: able to clearly articulate system architecture, APIs, integration points, and trade offs. Strong relationship building skills: able to engage with finance leaders. Hands on experience with at least one major ERP system (e.g. NetSuite, Oracle, SAP) and familiarity with cloud based systems. Able to think strategically and practically: balancing customer requirements, technical constraints, and Light's product roadmap. Practical experience using AI or emerging technology tools to improve productivity, insight, or decision making, with the ability to apply first principles thinking to new problems. Bonus points Experience in SaaS / FinTech industry, especially working with multi entity financial operations or global accounting standards. Prior experience migrating customers from legacy ERPs to newer cloud financial platforms. Knowledge of SQL or Python. Experience with data transformation, ETL, or data modelling. Familiarity with API based integrations or middleware tools. Multi region implementation experience (e.g. EMEA + US) or working across different regulatory / tax environments. A few tips to stand out Share examples of complex technical pre sales / solution engineering projects you've led. Demonstrate how you think about integrations, data migrations, scalability, and managing technical risk. Be ready to explain how you build trust with both business and technical stakeholders in prospective client organisations. Show a good intuition for when to push for product changes vs using what's already there. The good stuff In addition to being part of a great team and working in a really fun and innovative environment, we offer: Competitive salary + potential stock options Generous package of paid annual leave + public holidays in your country Regular socials and company Starsite off sites A huge opportunity for career growth as you will help shape a market defining product. Final words Working at Light means you're embarking on an exciting journey to reshape the future of multinational financial operations. Our cheat code is that we've built something like this before - and are now doing it again, only better. Our goal is to make global finance effortless and empower companies to make informed decisions. Join the rocket ship while it is taking off.

Stuut is transforming accounts receivable for B2B companies-making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One. The Role We're hiring a Forward Deployed Engineer to work directly with our customers-bringing technical expertise, problem-solving skills, and a builder's mindset to every engagement. You'll own onboarding and implementation for new customers, integrate Stuut with their ERP and workflow systems, and deliver custom solutions that drive measurable results. This is a high-impact role for someone who can write production-quality code, communicate with both executives and engineers, and thrive in the field. You'll act as the bridge between customer needs and Stuut's platform, ensuring each deployment delivers real value while helping shape the future of our product. What You'll Do Lead Implementations: Manage onboarding from setup through integration and launch for new customers. Integrate & Automate: Own integrations with platforms like Netsuite, SAP, Salesforce, and other ERPs; write scripts, build automations, and develop custom solutions as needed. Collaborate Cross-Functionally: Work with Sales and Customer Success to deliver a seamless technical customer journey. Drive Process Improvements: Identify and fix inefficiencies in our deployment workflows. Influence the Product: Provide real-world feedback to the product team to help shape the roadmap. Support Scale: Build technical documentation and internal tools to make customer deployment faster and easier. Be in the Field: Travel to client sites to meet customers, deploy solutions, and build relationships. You Might Be a Fit If You Have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementations Engineer, FDE). Are fluent in Python and skilled with modern integration technologies (APIs, ETL/ELT, enterprise auth). Take ownership and have a bias toward building and improving. Have experience working with sales teams in both pre- and post-sales contexts. Have worked in startups or high-growth environments. (Nice to Have) Experience with AI/ML-powered automation, fintech integrations, developer tools, cloud platforms, or containerization. Compensation Top-of-market salary and equity package Benefits (for U.S.-based full-time employees) Medical, dental & vision insurance coverage for you 401(k) & Match Equity Flexible PTO Parental Leave

AI Implementation Manager Job type: Full Time Department: Post Sales Work type: Hybrid London, England, United Kingdom About Rocketlane Rocketlane is a fast growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries. We're a close knit team of over 200+ passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.tners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc. What will you do? (Role Overview) As an AI-Implementation Manager at Rocketlane, you will lead end to end onboarding for our largest customers in the US. You'll run discovery, solution design, configuration, integrations, and go lives with a strong consultative voice. You'll guide customers toward best practices, manage escalations when needed, and ensure they get value-fast. This is a high ownership role designed for our future AI first Professional Services org, where problem solving, adaptability, and technical depth are essential. What You'll Be Responsible For Own the full onboarding lifecycle for enterprise customers-from kick off to go live. Lead requirement gathering sessions and translate business workflows into Rocketlane configurations. Design and guide customers on best practice implementations, even when that means pushing back or course correcting. Work with customer teams (IT, HR, Finance, PMO, Ops) to design integrations with systems like HRMS, CRM, NetSuite, and fintech platforms. Collaborate with internal teams (Product, Engineering, Solutions) to unblock complex implementations. Manage risks, escalations, and tough conversations with clarity and calm. Adopt and shape AI driven workflows to automate routine tasks and improve customer value delivery. Serve as the customer's trusted advisor on onboarding processes, data flows, and integration patterns. Must-Have Skills Technical & Integration Skills Hands on experience with REST APIs, Webhooks (reading API docs, testing endpoints, and understanding auth flows). Experience building or supporting custom integrations between SaaS platforms and third party systems. Strong understanding of SaaS concepts: data models, webhooks, API limits, auth, and typical enterprise integration patterns. Comfortable working with tools like Postman, Workato, Boomi, Zapier, Make, or other iPaaS solutions. Implementation Expertise 5+ years in a customer facing role at a SaaS company (Implementations / Onboarding / Technical Consulting). Proven ability to run enterprise onboarding projects end to end with minimal supervision. Skilled in conducting discovery, documenting workflows, and translating requirements into system configurations. AI First Aptitude Strong curiosity and a builder mindset-someone who experiments, prototypes, and learns independently. Comfortable using modern AI assisted development or scripting tools (e.g., Cursor, Replit, Lovable or similar) to automate tasks, validate data, test APIs, or streamline workflows. Driven to "own your destiny" by building small scripts, utilities, or workflows that make onboarding faster, cleaner, and more scalable. Consultative & Communication Skills Ability to be assertive-advise customers on the best approach rather than simply taking requirements. Experience navigating escalations and difficult conversations with professionalism. Excellent written and verbal communication; ability to simplify technical concepts. Problem Solving & Ownership Strong analytical skills with a bias for action-thrives in ambiguity. High ownership mentality: independently unblocks, drives outcomes, and keeps projects moving. Good to Have Skills Experience implementing or supporting systems like Salesforce, Workday/BambooHR, NetSuite, ERP/CRM/Finance tools. Background in Professional Services, Customer Success, or PSA tools (Rocketlane, Asana, Wrike, Jira, ClickUp, Salesforce PSA). Understanding of SSO/SAML, enterprise IT processes, or data migration. Familiarity with SQL for basic data validation. Project Management certifications (PMP, CSM) or equivalent mindset. Experience in high growth SaaS environments. You should apply if you: Love owning customer outcomes end to end. Are technically curious and enjoy solving integration and workflow problems. Thrive in customer conversations-even the tough ones. Want to help shape the future of an AI first Professional Services org. Are energized by autonomy, impact, and building something that scales. Why join us? Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow: We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pyjamas optional (at least outside the office).

The Role is looking for an experienced Senior Integrations Engineer to join the team responsible for owning integrations across our Finance (ERP) and People (HCM) systems. This is an experienced integration role for someone ready to operate independently - owning the day to day reliability of integrations and also solutioning new technical integrations. You'll partner closely with our Finance, People, and global Corporate Technology teams to keep critical data flowing accurately between Workday, our ERP, and the wider tech stack, supporting processes that power payroll, hiring, vendor management, and financial reporting. Responsibilities Build, maintain, and enhance integrations between our Finance (ERP) and People (HCM) systems, including Workday, and the broader tech stack. Independently triage, diagnose, and resolve integration failures and data discrepancies within SLA, escalating when issues exceed defined complexity thresholds. Lead the development and support of Workday integrations using EIB, Core Connectors, RaaS, Workday Studio and Workday Orchestrate. Partner with Finance and People stakeholders to translate business requirements into reliable, well documented integrations. Support the data flows behind critical processes including Joiner/Mover/Leaver, payroll, vendor master, AP, and GL postings. Monitor integration health, build alerting for failures, and proactively address recurring issues before they impact stakeholders. Lead Workday and ERP release cycles through impact analysis, regression testing, and change management. Author clear technical documentation, integration runbooks, and knowledge base entries to support the team and downstream users. Qualifications Demonstrated experience building and managing multiple integrations between ERP and HCM platforms in a fast paced corporate environment, with a track record of acting with urgency and ownership. Experience leading an integration workstream and coaching junior integration engineers. Multiple years of experience with Workday's integration tooling (EIB, Core Connectors, RaaS, Studio, Orchestrate). Advanced knowledge of integration patterns and technologies: REST/SOAP APIs, SFTP, XML, XSLT, JSON, and middleware platforms such as Workato, MuleSoft, and Boomi. Tooling awareness: expertise with market leading Finance and People systems such as Workday, NetSuite, Oracle, SAP, or ZIP. Solid SQL skills and comfort working with data mappings, transformations, and reconciliations. Creative problem solving skills with a strong customer service mindset, a positive can do attitude, and a willingness to learn and develop. Capable of researching independently to find solutions to various integration issues. Basic awareness of SOX, audit, and data privacy considerations in financial and HR systems is preferred. Excellent written and verbal communication skills, fluent in English, with the ability to coordinate seamlessly with Finance, People, and global technology teams.

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND 01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further. About the Role As ERP Functional Lead (Finance & Procurement), you will act as the design authority for Humanoid's ERP solution, with deep, hands-on ownership of Finance and Procurement and overarching responsibility for solution integrity across the wider ERP landscape. This role sits within the IT organisation and partners closely with the ERP Programme Manager and Business Process Owners. You are expected to have deep process and hands-on configuration expertise in Finance and Procurement, while shaping and governing additional functional areas through third-party specialists or future team members who will report into you as the programme evolves. This is a critical role requiring strong judgement, breadth, and execution bias, not a theoretical architect or a narrow finance specialist. Primary design counterpart to Finance and Procurement leadership Functional authority for system integrators and third-party consultants Works in close partnership with: ERP Programme Manager (delivery ownership) Data Architect (data foundations and analytics) IT Ops, Security, and ITSM leads (operability and controls) Business Process Owners What You'll Do ERP Design Authority Act as the functional and solution design authority for ERP across all domains. Own end-to-end functional design for Finance and Procurement, including configuration standards and design principles. Ensure consistency, integrity, and scalability of the overall ERP solution. Review, challenge, and sign off solution designs produced by system integrators. Finance & Procurement Functional Leadership Lead design and configuration across core Finance and Procurement processes, including: Record to Report (GL, AP, AR, Assets, period close) Core controlling and cost structures Procure to Pay (requisitioning, purchasing, goods receipt, invoicing, payments) Master data structures and governance Provide light-touch functional oversight for Order to Cash as required. Ensure designs support operational efficiency, financial control, and auditability. ERP Technical & Architectural Awareness Provide informed functional leadership on ERP technical and architectural decisions, including: ERP extensibility approaches within modern cloud ERP platforms Use of platform extension and integration frameworks (e.g. side-by-side extensions, APIs, event-based integration) Integration patterns and their impact on core ERP design, upgradeability, and long-term maintainability Partner with the IT Director and technical specialists to shape pragmatic, supportable solutions. Ensure functional designs are technically viable and aligned with platform constraints and best practice. Data, Controls & Compliance Provide functional oversight of data models and migration approach. Ensure data structures, ownership, and quality expectations are clear and enforced. Support audit, controls, and segregation-of-duties design, with a strong understanding of financial control implications. Ensure compliance considerations are embedded into functional design, not retrofitted. Testing & Quality Define and own the functional testing strategy, including test scenarios and acceptance criteria. Review and sign off functional test results delivered by the system integrator. Ensure defects are prioritised appropriately based on business and control impact. Delivery Partnership Work closely with the ERP Programme Manager to sequence design, build, and testing activities. Provide clear, timely inputs to enable delivery momentum. Support structured decision-making by articulating functional options, trade-offs, and implications. Team & Capability Evolution Over time, build and lead a broader ERP functional team as required Act as the functional authority for third-party consultants and specialists. Contribute to shaping the future ERP functional capability as the landscape grows. What We're Looking For Strong, hands-on experience delivering modern cloud ERP solutions such as SAP S/4HANA Public Cloud and/or Oracle NetSuite. Deep functional expertise across Finance and Procurement, with the ability to operate independently. Proven experience acting as functional or solution design authority on ERP programmes. Strong understanding of ERP architecture, extensibility, and integration concepts. Comfortable engaging in ERP technical discussions (e.g. extensibility, integrations, platform constraints) even if not a pure technical specialist. Ability to challenge system integrators and vendors confidently and constructively. Pragmatic, execution-oriented mindset with strong attention to detail. Able to operate credibly with senior Finance, Procurement, and IT stakeholders. Nice to have Strong hands-on experience with SAP S/4HANA Public Cloud and/or Oracle NetSuite. Experience in manufacturing, engineering, or product-led environments. Experience operating in scale-up or transformation contexts. Exposure to analytics, reporting, and BI design in ERP contexts. What We Offer Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. Fully funded private healthcare for UK employees, with broad provider access, virtual and in person care, and strong mental health and serious illness support. Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. Free daily breakfast, catered lunch, and snacks in office. Collaboration with top tier engineers, researchers, and product experts in AI and robotics. Freedom to influence the product and own key initiatives.

the company Role: Systems Administrator Reports into: Systems Manager Contract Type: Full Time, working 7.5 hours per day, 5 days per week Location: Hybrid, working 3 days a week in our offices based in Old Street, London Our Benefits 25 days annual leave plus bank holidays and work from anywhere up to 4 weeks a year 5% employer match salary sacrifice pension scheme Generous the company discount plus regular office sample sales Free Evolve You subscription Private Healthcare with Vitality including optical and dental Monthly wellness allowance and team workout classes Start-up culture, the chance to learn and make a real impact Great employee events like our Summer party, Christmas party and team away days Healthy office snacks and fruit (plus a chocolate cupboard for a sweet treat for the balance) Dog friendly office About You As Operations Systems Engineer at the company, you will shape how our technology stack runs as we scale to a £500m global omnichannel brand. You will own the day to day health, automation, and documentation of our core operational systems. That includes NetSuite ERP, Shopify (B2C), Teamwork Commerce (POS), eCom360 (Proprietary Middleware), 3PL and WMS integrations, and Narvar for returns. The role is built around three principles. First, automate anything that should not need a human. Second, document everything so both people and AI agents can use it. Third, be the bridge between our operational teams and our external technical partners. As we open our US Distribution Centre, launch US retail, and complete the NetSuite ERP implementation, you will own end to end testing of new features and integration health across the stack. Once stable, you will keep finding ways to remove friction and unlock the teams that use these tools every day. What we are looking for You will be the internal subject matter expert for workflows that touch NetSuite, Shopify, Teamwork, the 3PL, or eCom360. People will come to you first when they see something is incorrect, or want to explore ways to make a process easier. You will act as the translator between non-technical teams (Merchandising, Ops, Finance, Digital, Retail) in the UK and our external technical partners (the SUG team in Austria, CMG for NetSuite). You will write the briefs, agree the specs, and make sure both sides land on the same outcome. You will own automation as a discipline, not as a side project. Where the same manual task happens twice, you will build something to remove it. You will use modern tooling to connect systems, route exceptions, and resolve common integration failures without human intervention. You will use AI as a daily tool. That means drafting NetSuite Saved Searches with AI assistance, writing tech specs faster, generating test cases and synthetic data for UAT, and building small internal tools yourself rather than waiting on external developers. You will manage end to end testing (SIT and UAT) of new features, including the US 3PL integration, Shopify POS retail rollout, and NetSuite ERP go-live. You will build and maintain a modern knowledge base. SOPs that are queryable by AI, Loom videos for any process with a UI, and structured documentation that both operators and future AI agents can use. You will configure systems natively where possible: Saved Searches, custom fields, UI tweaks, dashboards, workflows. Routine configuration should not need an external ticket. You will provide data and reporting support to Finance and Merchandising. Accurate actuals, dashboards, and ad hoc analysis. AI accelerates this work but does not replace your judgement on it. What you will need 3 to 5 years in a Tech, Systems, or Internal Tools role at a high-growth e-commerce or DTC business. Strong hands on experience with Shopify, NetSuite ERP, POS and 3PL integrations Experience with middleware or integration platforms. Working alongside bespoke routing tools is a major plus. Demonstrable AI fluency. You should be able to tell us which AI tools you use day to day, what you have shipped with them, and how they have changed the way you work. Generic awareness is not enough. Hands on experience building automations in n8n, Make, Zapier, or equivalent. Production examples preferred. A bias to build. You are happy to spin up a small internal tool yourself rather than wait three weeks for a developer. Experience producing AI queryable documentation and modern knowledge bases in Notion, Loom, or similar. Ability to give clear and regular updates to leadership. Confident writing technical specifications and acting as the bridge between developers and operators. Experience supporting complex project delivery: system implementations, feature releases, and product enhancements. Confident as an internal trainer, so operational staff can do their work without bottlenecking on you. Responsibilities Business analysis, requirement definition, and technical scoping for new operational requests. Defining operational process flows and mapping data flows across Shopify, eCom360, NetSuite, 3PL, and Teamwork. Writing technical specifications and managing the brief between third party partners (SUG, CMG) and internal stakeholders. Owning the automation roadmap. Building, maintaining, and monitoring automations that remove recurring manual work. Designing and maintaining the AI queryable knowledge base used by both humans and future agents. System Integration Testing (SIT) and User Acceptance Testing (UAT) for major rollouts, including Retail POS, the US DC, and NetSuite. Cutover and go live management. Post go live hypercare and integration health monitoring. The goal is fewer manual interventions over time, not more. Native system configuration in NetSuite, Shopify, Teamwork, and the PIM. Internal training and onboarding so teams can operate the systems day to day. Equality, Diversity, and Inclusion At the company it's about embracing diversity and empowering every individual to reach their full potential. We are committed to creating an environment where everyone feels valued, supported, and able to thrive. We welcome applications from all backgrounds and are dedicated to ensuring that everyone has equal access to opportunities during the recruitment process. If you require any reasonable adjustments or additional support, we encourage you to reach out to our Recruitment team, we're here to support you every step of the way.

Vacancy Name: Senior Business Intelligence Developer Employment Type: Permanent Location: UK - Remote Summary We are looking for a Senior Business Intelligence Developer to establish and grow our enterprise BI capability within the Data Operations function of a growing SaaS business. This hands on role focuses on delivering dashboards and analytical solutions, defining BI standards and governance, and partnering with stakeholders across the business to drive data informed decision making. As the company's central BI specialist, you will build and own critical dashboards for Senior Leadership, Executives, and the Board, while establishing governance, best practices and an operating model that enable trusted self service analytics across the organisation. You will operate a hub and spoke BI model, supporting teams to create their own reporting solutions while ensuring alignment with the corporate data strategy. Working alongside Data Engineers, subject matter experts and business stakeholders, you will deliver scalable, automated analytics solutions that support key business decisions. You will help drive the next phase of our data journey, innovating how the business leverages data and unlocking the full value of the Databricks Lakehouse Platform and its modern BI, AI and analytics capabilities. Company Overview Smart Communications provides the platform that leading organisations trust to deliver personalised, consistent and compliant conversations across all touchpoints and channels. The Smart Communications Cloud consists of SmartCOMM for enterprise scale customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. More than 650 enterprise organisations rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. Responsibilities Design, build and maintain high impact BI dashboards and analytics solutions in Databricks AI/BI, translating business requirements into actionable insights. Partner with stakeholders across various business functions to gather requirements, align KPI definitions and deliver reporting solutions that drive decision making. Work closely with Data Engineering to align BI solutions with the Databricks Lakehouse architecture, data models and governance standards. Leverage Databricks AI/BI capabilities to enhance insight discovery, analytics and self service reporting (e.g., Genie Spaces). Own and evolve BI governance, standards, best practices and documentation in alignment with the corporate data strategy. Establish and operate a BI Centre of Excellence and hub and spoke delivery model, enabling teams to create reporting solutions under shared standards, governance and best practices. Manage BI delivery through Jira, including backlog management, prioritisation, stakeholder communication and delivery planning. Qualifications - Must Have 5+ years' experience in Business Intelligence, Analytics or a related field, with hands on ownership of dashboard development and stakeholder facing delivery. Strong SQL skills and experience developing dashboards and analytics solutions in Databricks AI/BI; Python experience preferred. Experience designing intuitive, user centric dashboards that support business processes and decision making. Strong understanding of data modelling, semantic layers, KPI design and metric definition for reporting and analytics. Strong stakeholder management and communication skills, with the ability to elicit business requirements and translate them into actionable reporting and analytics solutions. Experience working with Databricks AI/BI or other modern enterprise BI platforms. Experience managing work using Jira or similar delivery management tools. Experience establishing BI governance, standards or Centres of Excellence. Preferred Experience Exposure to AI enabled analytics or advanced BI capabilities. Experience working with Sales, Finance, Customer Success or SaaS operational data. Familiarity with Salesforce, NetSuite, usage and AWS cost data. Experience supporting Executive Leadership or Board level reporting. Experience operating within a hub and spoke or self service BI environment. Experience working with executive stakeholders and translating strategic business questions into reporting solutions. Company Values - SMART Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers - we're problem solvers. Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. Results Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy - we focus on productivity. Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged - we're in this together! Benefits Competitive salary commensurate with experience. Annual bonus tied to company performance. Extensive health insurance, income protection, life assurance and subsidised gym membership. Leisure travel insurance, pension contribution, Cycle2Work and childcare vouchers. 25 days' holiday allowance plus an additional day off for your birthday. Remote work with occasional office visits as required. Equal Employment Opportunity We only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants receive consideration for employment regardless of race, colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.