79 jobs found

the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details

The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse. You'll be; Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations. Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk. Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required. Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact. Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation. Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary. Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics. Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support. Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support. You'll have; Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible. Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable). Strong communication skills, with the ability to engage effectively with colleagues at all levels. Understanding ITIL principles; ITIL v4 Foundation certification is advantageous. Proven experience supporting remote workers while maintaining high levels of engagement and productivity. Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous. Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne. Familiarity with remote support tools and methods. Ability to research technical issues using internal and public resources and implement effective solutions. Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners. Basic understanding of infrastructure / networking concepts. Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects. Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles. Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives. Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate. Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities. Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.

Sr. Software Engineer, Cloud (Hybrid, London)Applylocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: R29015As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Does building systems that help security analysts close a critical incident before it becomes a breach excite you? Does correlating and analyzing data at trillions-of-events-per-day scale sound like the kind of challenge you want to wake up to? Do you care deeply about cybersecurity and want to play an active role in helping organizations defend themselves from sophisticated cyberattacks? We'd love to meet you.We are seeking a Senior Software Engineer, Cloud to join our Threat Detection and Incident Response (TDIR) team, helping revolutionize security management with our AI-native Falcon Next-Gen SIEM platform - enabling customers to detect, investigate, and hunt down threats 150x faster at Petabyte scale.You'll design, architect, and develop world-class case management and investigation capabilities in Go, empowering security analysts to be more effective at incident response, threat hunting, and collaborative investigations. You'll build intelligent workflows that connect detections, evidence, and response actions into cohesive cases. Leveraging advanced correlation, contextual enrichment, and AI/ML-powered insights, you'll help security teams work smarter through intelligent threat prioritization, automated investigation suggestions, and agentic analyst workflows - helping them respond faster to emerging threats. While Go experience is preferred, strong backend engineers from other languages who can demonstrate rapid adaptability and a track record of delivering at scale are welcome to apply. If this is the kind of scale and impact you're looking for, we'd love to hear from you. What You'll do: Own the engineering bar . Drive architectural improvements, set the standard for code quality, and ensure our systems are performant, reliable, and built to last - not just for today's scale, but for what's next Lead system design and architecture decisions, including design reviews and RFC processes Develop Go-based microservices supporting threat detection, case management, and incident response workflows, alongside RESTful APIs that power customer-facing capabilities Take end-to-end ownership of technical initiatives, both individually and as part of a team, across projects of increasing scope and complexity Work closely with designers, product managers, and engineers across product groups to understand, design, and implement solutions Mentor junior and mid-level engineers through pair programming, code reviews, and one-on-one knowledge sharing Contribute to AI-powered capabilities including LLM integration, agentic workflows, and intelligent analyst tooling Participate in the on-call rotation and drive improvements that reduce your teams toil and increase system reliability Operate with a high degree of autonomy - you'll be trusted to make decisions and drive outcomes What You'll Need: A collaborative team player who lifts those around them (We believe in: One team. One fight !) 8 + years of professional software engineering experience, with 5+ years building and operating distributed systems or cloud-native services at scale in production Solid understanding of distributed systems, scalability, RESTful patterns, and multithreading concepts Proficiency building and scaling resilient, low-latency services in production using Go, Python, Java, C++, or C# Hands-on experience with Docker, Kubernetes, and cloud platforms, preferably AWS or GCP Strong communicator and collaborator across functions and levels, with a bias for ownership and a customer-first mindset Proven ability to translate complex and ambiguous business requirements into technical solutions and deliver projects on schedule Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus points: Currently developing Go-based microservices for scalable, high-throughput architectures Experience in cybersecurity, SIEM, SOAR, or adjacent security domains Hands-on experience with LLM integration, prompt engineering, RAG pipelines, or agentic AI frameworks Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work CertifiedTM across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

Alantra LLC in London is seeking a proactive Junior IT Analyst Support Specialist to join our London office and support Dublin operations as needed. The role focuses on end-user assistance, hardware and software support, and collaboration with the Madrid tech team. You will deliver daily on-site IT support, manage tickets, assist remote users, and help with account provisioning and basic networking. A positive attitude and willingness to learn are essential in a dynamic, client facing

Make the Connection. At Vix Technology, we're helping millions of people move through cities every day. Globally, our technology powers public transport networks in more than 200 cities worldwide. For over 35 years we've been delivering smarter fare collection, passenger information and transit solutions that make travelling easier. Now we're looking for a Cyber Security Analyst to join our growing global security team. If you've already gained a year or two of experience in cyber security-or recently completed a degree or apprenticeship with some hands on industry exposure-and you're looking for a role where you can learn fast, take ownership and work alongside experienced security professionals, we'd love to hear from you. This isn't a role where you'll be pigeonholed into one area of cyber security. You'll get exposure to vulnerability management, customer security reporting, governance, compliance, incident response, bid support and security operations, giving you a broad foundation to build an exciting career. Working from our Manchester office (three days a week), you'll collaborate with colleagues across the UK, France and the USA, helping to protect systems that support public transport networks across the globe. What you'll be doing You'll become a key member of our Security-as-a-Service team, helping customers understand and improve their security posture while supporting our internal teams to deliver secure, resilient solutions. One day you might be analysing vulnerabilities and helping engineering teams prioritise remediation. The next, you'll be producing customer-facing security reports, supporting an audit, contributing to a security bid or working with colleagues across engineering, cloud and IT to embed security best practice. You'll translate technical information into practical advice, help improve the way we manage security across the business and play an important role in building a positive security culture at Vix. No two days are quite the same-which makes this an ideal opportunity for someone who enjoys variety, solving problems and continually learning. About you You're naturally curious and enjoy understanding how things work. You ask good questions, communicate confidently with different people and like solving problems rather than simply identifying them. You've already developed a solid understanding of cyber security fundamentals through your degree, apprenticeship or your first role, and you're now looking for an environment where you can broaden your experience across multiple areas of security. You'll probably have around 1-2 years' experience in cyber security or IT, along with a good understanding of topics such as vulnerability management, security risk, secure configuration and incident response. Just as importantly, you'll be organised, collaborative and comfortable explaining technical concepts in a way that makes sense to different audiences. We'd especially like to hear from you if you have experience or exposure to: Cyber Security, Computer Science or IT through a degree, apprenticeship or commercial role Security reporting, vulnerability management or governance AWS or cloud security fundamentals Security frameworks such as ISO 27001, NIST or CIS Customer facing communication or stakeholder engagement Security certifications such as Security+, CySA+ or similar (or you're working towards one) Don't worry if you don't tick every box-we're much more interested in your potential, curiosity and willingness to learn. Why Vix? Joining Vix means becoming part of a global technology company where your work has real world impact. You'll work with experienced security professionals across three continents, gain exposure to a broad range of technologies and security disciplines, and have genuine opportunities to develop your career. If you're looking for your next step in cyber security-and a role that will help you build the skills and experience to become a well rounded security professional,we'd love to hear from you. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A great team of like minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Spectacle Vouchers Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included. THIS POST IS ONLY OPEN TO CURRENT CANDIDATES OF NHS GREATER GLASGOW AND CLYDE. The role: A fixed term opportunity has arisen in the Digital Services Development and Informatics team for a junior software developer/tester. The post will be working on time sensitive projects and give the successful applicant an opportunity to build experience within an NHS DevOps utilising key Microsoft technologies. Given the fixed term nature of the post and delivery timescales of the projects involved this advert is aimed at internal candidates and any applicant will require to demonstrate a level of practical experience with technologies and development tools in use. Duration, Location, and Working Pattern: This is a fixed term, full-time post for 7 months, working 36 hours per week. The post will be based in Paisley. Shift pattern: Monday - Friday. Key responsibilities: Development Contribute to application development work that supports NHS Scotland, NHSGGC and local requirements as prioritised through departmental communication and agreed work plans. Develop, amend and maintain application components, forms, reports, interfaces, databases and scripts under the guidance of senior development colleagues. Contribute to technical documentation, development notes and operational procedures so that systems can be supported safely and consistently. Support development work in line with NHSGGC ICT strategy, technical standards, architecture guidance and agreed departmental processes. Assist with database-related aspects of developments, ensuring work is undertaken in line with current industry and NHS Scotland standards and with appropriate review by senior colleagues. Contribute to development and testing of messaging algorithms and procedures which support integration between strategic software applications. Systems analysis Assist senior colleagues, business analysts, project managers, clinicians and end users to capture, clarify and document requirements for application developments and care pathway support. Analyse and interpret information in support of requirements, design criteria, patient care workflows and business processes, escalating complex or ambiguous issues for advice. Maintain accurate updates to specifications, documentation, development logs and other records required by the project team or service. Knowledge, training, qualifications and/or experience required to do the job: The post holder should be educated to SCQF level 7 or be able to demonstrate equivalent digital, technical or applications development experience within the specialist area. The post holder should have practical experience, or demonstrable developing knowledge, in the specification, development, testing, implementation or support of applications. The post holder should have theoretical and practical knowledge of database structures gained through relevant education, training or previous workplace experience. The post holder should have an appreciation of network architecture and infrastructure concepts gained through training, support activity or previous implementation experience. The post holder should be able to communicate effectively with technical and non-technical colleagues, document work clearly, analyse information accurately and work collaboratively as part of a development team. The post holder should have an appreciation of NHSGGC business requirements and customer service skills appropriate to supporting clinical, managerial, administrative and technical users. What we offer: We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process. For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Data Solution ArchitectApplylocations: Londontime type: Full timeposted on: Posted 7 Days Agojob requisition id: RThe purpose of this role is to set the strategic direction for the team, taking ownership of the overall Insights and analysis discipline in the market and liaising with other channels to ensure an integrated response to people-based marketing objectives Job Description: Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. Role Summary The Data Solutions Architect is responsible for designing, implementing and optimising the data and reporting solutions that support the global Heineken business.Working as part of the Global Analytics team, this role acts as the connection point between client stakeholders, analysts, reporting teams, data engineers and technology partners to ensure data is accessible, trusted and transformed into actionable business intelligence.Initially, the role is focused on one global client: establishing robust reporting foundations, improving data quality and governance, and supporting delivery of dashboards, measurement solutions and insight generation across Heineken global and local markets.This is a hands-on role combining data architecture, reporting delivery, stakeholder management and problem-solving. Over time, the successful candidate will build broader leadership capabilities and contribute to the evolution of global reporting and visualisation capabilities across additional clients and solutions. Key Responsibilities Data & Reporting Solutions Own the design and delivery of reporting and data solutions for Heineken. Support the implementation and ongoing enhancement of global dashboards and reporting frameworks. Translate business requirements into scalable data and reporting solutions. Work with data engineering and technology teams to ensure reliable data pipelines and reporting infrastructure. Identify opportunities to improve reporting automation, standardisation and efficiency. Support measurement frameworks that connect media, marketing, sales and brand performance data. Data Governance & Quality Collaborate with the Data Operations team to establish data governance processes, definitions and standards. Ensure reporting outputs are based on trusted and consistent data sources. Client & Stakeholder Management Act as a day-to-day point of contact for data and reporting requirements. Partner with client stakeholders, market teams, analysts and technology partners to understand business needs. Facilitate requirement-gathering sessions and translate needs into clear delivery plans. Support senior leadership with reporting recommendations, roadmap planning and prioritisation. Insight Delivery Ensure dashboards and reporting outputs answer business questions and support decision-making. Work alongside analytics teams to bring together reporting, measurement and insight generation. Help identify opportunities to improve visibility of performance, effectiveness and growth opportunities. Capability Building Contribute to the development of reporting best practices and reusable solutions. Stay informed of emerging reporting, visualisation and analytics technologies. Support testing and adoption of new reporting capabilities, AI-enabled solutions and automation opportunities. Share knowledge and support junior team members where appropriate. What Success Looks Like in the First 12 Months Establish a deep understanding of Heineken's global data and reporting ecosystem. Successfully implement and improve key global reporting solutions. Improve consistency, quality and reliability of reporting outputs. Build trusted relationships with client stakeholders and global market teams. Create clear documentation, governance processes and reporting standards. Enable faster and more actionable decision-making through improved reporting and data accessibility. Skills & Experience Experience in reporting, business intelligence, analytics or data solutions roles. Strong understanding of data structures, reporting workflows and dashboard development. Working knowledge of data engineering concepts, including data modelling, ETL/ELT, data pipelines, APIs and cloud-based data platforms. Not afraid to get hands-on when needed. Experience working with modern data stacks such as Snowflake, BigQuery, Databricks, Azure. Experience with visualisation tools such as Power BI, Tableau, Looker Studio or similar. Ability to translate business requirements into practical data and reporting solutions. Strong problem-solving and stakeholder management skills. Experience working with multiple data sources and complex reporting requirements. Excellent communication and presentation skills. What we offer This is a permanent role. The team is based in our London office but operates under flexible working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Job Description Data Engineer Role: Data Engineer Location: Newcastle Upon Tyne Salary: TBC - Depending on experience Levels: Senior Analyst, Specialist Hybrid Working: 3 days per week in our Newcastle, Cobalt business park office Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British or EU passport holder or hold Indefinite Leave to remain within the UK at the point of application. Note: The above information relates to a specific client requirement About the Team Our Advanced Technology Centre is a hub of innovation where we deliver high quality data and technology services to clients across both the public and private sectors. You'll join a collaborative culture that values diverse thinking, continuous learning, and opportunities for career growth within a global network of experts. If you're looking for a dynamic role that offers hands on experience with modern data technologies and the chance to shape large scale data solutions, this position offers you the opportunity to develop and progress rapidly. Role Overview As a Data Engineer, you will design, build, and maintain scalable data solutions that enable analytics, AI, and operational insights. You'll work alongside client and internal teams to create robust data pipelines, ensure data reliability, and support cloud based architectures that power intelligent decision making. Key Responsibilities Data Pipeline Development Build, optimize, and maintain scalable data pipelines using Java (primary), plus exposure to Python, Flink, Kafka, or Spark. Develop and support real time streaming pipelines and event driven integrations. Integrate data from multiple sources (streaming, batch, APIs) using AWS managed services (e.g., Kinesis, MSK, Lambda, Glue). Data Architecture & Standards Contribute to data modelling, data architecture best practices, and modern patterns (e.g., medallion architecture). Ensure data quality, lineage, governance, and security controls are applied consistently. DevOps & Deployment Deploy and maintain data applications using CI/CD tooling (Azure DevOps, GitHub Actions, Jenkins). Use Infrastructure as Code (e.g., Terraform, CloudFormation) to manage cloud environments. Work with container technologies such as Docker and Kubernetes based workloads. Collaboration Work closely with analytics, ML/AI, and product teams to deliver clean, well structured datasets. Participate in code reviews and internal knowledge sharing sessions. Provide guidance to junior engineers where needed. Qualification Core Data Engineering Strong programming proficiency in Java (preferred) or Python. Hands-on experience with at least one of: Kafka, Flink, Spark (Flink/Kafka preferred for streaming). Solid understanding of stream processing concepts (e.g., event time, state, backpressure). Understanding of software engineering best practices: testing, design patterns, CI/CD, Git. Experience building ETL/ELT or streaming data pipelines. Exposure to microservices and distributed system concepts. Experience working with cloud platforms, ideally AWS, but Azure/GCP also acceptable. Understanding of distributed compute, large-scale data systems, and performance considerations. DevOps & Engineering Practices Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins etc.). Infrastructure as Code (Terraform preferred). Experience with containerisation (Docker) and orchestration platforms (Kubernetes/EKS). Certifications & Tools Exposure to enterprise data platforms (Databricks, Snowflake, BigQuery, or similar). Cloud certifications (AWS, Azure, GCP) are beneficial but not required. Other Requirements Minimum 3 years' experience working on data engineering or large-scale data solutions. Comfortable working in Agile delivery teams. Strong communication skills and ability to collaborate with technical and non technical stakeholders. Desirable Experience in client-facing or consulting environments. Professional cloud or data engineering certifications. Experience mentoring or supporting junior engineers. Background in designing or operating real time, low-latency systems. Locations Newcastle Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Job Summary The Data Engineer plays an important role in the development of our software solution, used by our clients to help them with their complex data transformation challenges. Our system combines the latest ML based techniques with logic-based transformation, overseen by domain experts, to provide innovative solutions to our clients. This role supports the development of the data system focusing on orchestration, resilience and scaling. Additionally, we aim to provide a framework on which our data transformation modules can be developed by a growing team of junior engineers and technical SMEs. The role may also support the implementation of the systems, including deployment and integration with clients' own data stores, processes and workflows. Team Description Data Hub is a dynamic team of scientists and developers who love solving complex problems. We provide leading edge technology solutions and services to solve our clients' data transformation and analytics challenges across a range of industries including geothermal, environmental, hydrocarbon and mineral exploration. You will be working in an open and collaborative environment with opportunities to learn, grow, and develop. We have an informal team culture and believe work should be fun and rewarding. You will be based in Llandudno, North Wales in a hybrid setting, and you will be working alongside our teams of data engineers, machine learning engineers, software engineers and subject matter experts. Key Responsibilities Plan, develop, deploy and maintain connectors and integrations between our data system and clients systems, such as systems of record or downstream consumption channels. Contribute to the development of our data platform infrastructure, including orchestration systems, data processing logic and interactions between system components. Help develop a flexible framework for data transformations by creating a modular system where new transformation logic can be easily developed and integrated into our product offering. Build and maintain robust data pipelines with a focus on dynamic, end-to-end, metadata driven solutions that consider a wide range of implications, such as downstream application/UI data access patterns, maintainability, monitoring, access control etc. Influence our choice of architecture and technology. Communicate design ideas and solutions clearly through architectural diagrams and documentation to both technical and non-technical stakeholders. Apply best practices in software and data engineering, writing secure, performant, and maintainable code (Python, SQL), minimizing technical debt and optimizing performance where it matters. Partner with data analysts, data scientists, and other end users to understand their requirements and ensure the platform and its data are accessible, reliable, and meet project delivery needs. Share work and best practices; collaborate with others; ensure alignment to company growth ambitions. Qualifications and Experience Essential experience developing data integrations with geoscience or other scientific data types, particularly in oil and gas and/or mining domains. Previous experience designing, building and maintaining data transformations in a system or product setting. Ability to write secure and performant code in Python and SQL, and to optimize queries and data pipelines. Experience using orchestrators and ETL tools, especially Airflow. Significant RDBMS experience (PostgreSQL, Oracle). Experience with other database types such as NoSQL database (e.g. Neo4j, Elastic) or vector. Data architecture experience relating to data modelling, data warehousing and schema design (3NF, dimensional modelling, medallion architecture). Experience with Docker, VCS (git, Gitlab) and knowledge of CI/CD. Enthusiastic attitude towards learning and ability to adapt to new challenges or changes in direction. Preferred: Knowledge of DevOps and DataOps best practices. Preferred: Kubernetes deployment experience. Preferred: Microsoft Azure and cloud native data technologies, e.g. Azure Data Factory, Databricks. RESTful API / GraphQL. Infrastructure as Code. Previous experience building web applications with wide-ranging knowledge of web frameworks, HTTP, networking, security etc. Why work with us? Competitive salary commensurate with experience. Highly attractive bonus scheme. Hybrid model and flexible working with up to 2 days at home. Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program. Company pension with generous employer contribution. Wellbeing - Unmind app - puts you in control of your mental health. A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year. Cycle purchase scheme. Flexible Private Medical & Dental care programmes. Bank Holiday Swap - change a holiday for another day of your choice. Relaxed dress code policy. Equal Employment Opportunity We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals. Create a brighter future for yourself while taking on some of the world's most complex geoscience challenges.

Vacancy Number: VN2902 - fixed term contract As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. Overall Responsibilities Define end to end Salesforce functional solutions aligned with business objectives. Design scalable data models, business processes, and user journeys. Ensure solutions adhere to Salesforce best practices and enterprise architecture. Translate business requirements into high level solution designs and functional specifications. Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships. Build automation using Flows, validation rules, and approval processes. Implement security models (profiles, permission sets, sharing rules). Develop reports and dashboards to meet business needs. Ensure solutions are practical, optimised, and maintainable through direct involvement in build. Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery. Manage data requests, including uploads, cleansing, and maintenance. Create and maintain reports and dashboards to support business insights and decision making. Assist with user management, access requests, and basic system administration tasks. Respond to ad hoc business requests and provide timely operational support. Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders. Gather, analyse, and document business requirements. Convert requirements into user stories with clear acceptance criteria. Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints. Vendor & Partner Management Manage relationships with external vendors and implementation partners. Provide clear functional direction and oversight to vendor teams. Review and validate vendor deliverables for quality and alignment to standards. Track vendor performance against scope, timelines, and SLAs. Act as the primary functional liaison between internal teams and external partners. Governance & Best Practices Establish and enforce Salesforce design and configuration standards. Ensure solutions are scalable, secure, and aligned with long term strategy. Maintain documentation and promote consistency across implementations. Identify and mitigate risks, technical debt, and design gaps. Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment. Ensure solutions meet business expectations and quality standards before release. Provide post go live support and drive continuous improvements. Troubleshoot issues and implement enhancements. Other duties may be assigned from time to time. Essential Competencies, Skills and Experience Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles. Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models. Solid understanding of Salesforce data modelling, security, and reporting. Experience translating business requirements into functional designs, user stories, and solutions. Strong stakeholder engagement and workshop facilitation skills. Hands on experience with Salesforce administration, including data management, report and dashboard creation, and user access and system administration. Experience delivering solutions across the full lifecycle (design, build, test, deploy, support). Ability to enforce Salesforce best practices and governance standards. Experience working in Agile delivery environments. Strong problem solving, communication, and interpersonal skills. Ability to balance architecture responsibilities with hands on delivery. Desirable Experience managing vendors, system integrators, or implementation partners. Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC). Previous experience in a Functional Developer, Lead, or Architect role. Experience working with complex integrations. Knowledge of release management and DevOps processes. Experience mentoring or leading junior team members. Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.). Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant). Experience driving user adoption and change management initiatives. Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce.

Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Location(s): UK, Europe & Africa: UK : Manchester Business Analyst Business Analyst Overview Business Analysts work closely with our clients, acting as the interface between client needs and technical delivery. They support our clients in improving their products and/or services through process improvement, requirements gathering and data analysis. Business Analysts apply appropriate techniques to define, manage and support the implementation of effective solutions to our clients' business issues. The Business Analyst will: Lead non-complex requirements gathering, process analysis and improvement and data analysis to produce key outputs and artefacts for clients, under the general direction of the team leader and other senior colleagues. Escalate when issues fall outside of their area of responsibility. Apply appropriate techniques and evaluation tools, supported by senior colleagues, to non complex work in both Agile and Waterfall environments. Facilitate elements of workshops and meetings with clients to identify issues, opportunities and explore complex business problems relating to the client's area of change. Have a clear understanding of the client's organisation and goals and play an active and impactful part in delivering value as part of a team. Influence customers, suppliers and partners at the working level, forming strong relationships. Plan and monitor own work competently within the deadlines set. In addition to their work on client facing projects, our Business Analysts are expected to make a varied contribution to the business through the Discipline and/or Business Unit. Examples of contribution include: Continuous improvement of our business - Leading non complex process improvements and efficiencies, including collaborating with others on improvement activities within the Discipline, Account or Business Unit. People and leadership - coaching junior staff and giving feedback to peers and colleagues, including upwards management, and taking responsibility for own development and performance. Support new joiners to the organisation and arrange opportunities to network across the organisation to contribute to relationship building and knowledge sharing. Client development - developing and using their understanding of our clients and BAE Systems' market offerings to build relationships and trust, potentially leading to the extension of their own delivery role and others', to widen the scope of engagement. Work on bid development to contribute to growth, support recruitment and onboarding, maintain internal and external networks and represent the company at external events. Enhancing our collective knowledge - supporting the curation and dissemination of tools and methodologies, effectively harnessing existing knowledge and collateral where possible and sharing it wider than the project. Core Duties Investigates customers' operational needs and problems and opportunities, recommending improvements in automated and non automated components of new or changed processes and activities. Evaluates and reconciles information gathered from multiple sources. Decomposes high level information into details as well as abstracting from low level information to a general understanding. Supports the preparation of reports, inputs into business cases and client deliverables to share findings and recommendations. Leads the development of specifications and models for non complex IT systems or software, assisting with testing new solutions. Requirement Definition and Management Defines and manages scoping, requirements definition and prioritisation activities for small scale changes and assists with more complex change initiatives. Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions. Prioritises requirements and documents traceability to source. Provides input to the requirements baseline/backlog. Investigates, manages and applies requests for changes to requirements, in line with change management policy. Business Process Improvement Leads the design and implementation of process improvements or re engineering for non complex business operations and services. Works under supervision to apply analysis and evaluation skills to support business process tests and usability evaluation. Conducts business/functional modelling to enable client decisions. Process Testing Designs non complex process test cases and scripts that cover end to end business scenarios. Actively participates in requirement and design reviews to refine test plans. Prepares and manages test data that accurately mirrors business processes. Automates repeatable tests for efficiency. Analyzes and reports on outcomes, focusing on impacts to business processes. Knowledge, Skills and Qualifications A thorough knowledge of analytical techniques, core requirements engineering and core process engineering to apply to problems or opportunities, with experience in applying these in one or more client organisations. A strong understanding of Agile approaches, Functional Analysis and User Centered Design and is able to compare and recommend a suitable approach. Strong analytical and problem solving skills with the ability to think strategically and creatively. Excellent communication and presentation skills, with the ability to engage and influence stakeholders. Ability to work independently, manage time effectively, and thrive in fast paced environments. Knowledge of industry and market trends, actively developing a breadth of knowledge across the industry. How we will support you Work life balance is important; you can work around core hours with flexible and part time working. As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office. You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before. Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more. You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE. You'll be part of our company bonus scheme. You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process.

At BBH, partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. This role is a Junior Desktop Support Technician (temp role) based in London. Main Responsibilities Provide first line IT support to local and global users via phone, remote support tools, and in person assistance. Assist users with hardware, software, and connectivity issues, escalating more complex incidents when required. Support the installation, configuration, and replacement of desktop and laptop computers, peripherals, and mobile devices. Assist with meeting room technology, video conferencing systems, and collaboration tools such as Microsoft Teams and Zoom. Provide support for trading floor technologies, including Bloomberg and IPC systems. Log, track, and update support tickets to ensure issues are resolved within agreed service levels. Assist with office moves, equipment deployments, and hardware refresh activities. Participate in system upgrades, software rollouts, and IT improvement projects. Maintain accurate documentation of support procedures and common solutions. Support client events and meetings by ensuring audio visual equipment is functioning correctly. Working Hours This role operates on a rotating shift pattern to ensure adequate support coverage. Shifts alternate between: Early Shift: 07:30 - 16:00 Late Shift: 09:00 - 17:30 Flexibility may occasionally be required to support project work, technology rollouts, or business critical activities outside of standard hours. Client Interaction Deliver a professional and customer focused support experience. Communicate technical issues clearly to end users and provide regular updates on support requests. Work closely with colleagues, vendors, and other IT teams to resolve issues efficiently and demonstrate a proactive approach to learning and improving service delivery. Projects and Development Participate in local and global IT initiatives and technology rollouts. Gain exposure to enterprise technologies, infrastructure, and support processes. Develop technical knowledge through training, mentoring, and hands on experience, and contribute ideas to improve team processes and user experience. Qualifications and Experience 1-2 years' experience in an IT support, service desk, or customer facing technical role (including internships or placements). Good understanding of Windows10/11 and Microsoft 365 applications. Basic knowledge of desktop, laptop, and mobile device troubleshooting. Familiarity with ticketing systems and remote support tools is beneficial. Interest in audio visual and collaboration technologies such as Teams, Zoom, Cisco, or Poly. Strong customer service and communication skills. Eagerness to learn new technologies and develop technical skills. Ability to manage multiple tasks and work effectively in a team environment. Desirable Qualifications CompTIAA+, Network+, or similar entry level IT certifications. Microsoft Fundamentals certifications. ITIL Foundation (or willingness to obtain). We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please apply.

CSIRT Engineer (Cyber Security Incident Response Team) Role OVO-View Team: Cyber Defence Operations Location: Hub Based - Hybrid for all Salary banding: £56,000 and £75,000 Experience: Mid-level Working pattern: Full-Time Reporting to: Delivery & Growth Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role. Top 3 qualities for this role: Adaptability, Passionate, Integrity Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The Cyber Defence Operations team is responsible for ensuring the resilience and security of all OVO systems, data, and critical infrastructure. Our vision is to maintain a continuously hardened and observable digital estate, allowing OVO to innovate quickly and securely. Our impact directly supports Plan Zero by protecting the technology that underpins all climate crisis solving initiatives, guaranteeing that our mission to drive a clean energy transition is never disrupted. This role in a nutshell: The purpose of this role is to act as a hands on cybersecurity specialist within the Cyber Defence Operations team, expertly managing the full lifecycle of security threats, from proactive defence hardening and detection engineering to rapid incident response. This position directly relates to Plan Zero by ensuring the stability and trustworthiness of the technology platform that enables millions of customers to transition to net zero carbon living. Your key outcomes will be: Front line of the Security Operations Centre at OVO, handling day to day incidents, with a view of leading several junior analysts in the upcoming months Execute the incident response process for critical security alerts, ensuring swift containment, eradication, and post incident analysis Develop and implement security monitoring and detection logic (e.g., SIEM rules) to reduce the time from compromise to detection (MTTD) Conduct and support proactive security exercises, including penetration tests and red teaming activities, to continuously assess and harden OVO's environment Systems: Google Chronicle, Crowdstrike, Jira, Sublime, Tines You'll be a successful CSIRT Engineer at OVO if you You have a proven track record of navigating high pressure environments and managing the full lifecycle of security alerts Are an Incident Response specialist You effectively lead the transition from detection to containment and recovery with speed and technical precision Apply an offensive mindset You leverage your experience in Penetration Testing or Red Teaming to anticipate adversary tactics and proactively harden defences Invest in technical leadership You scale your impact by mentoring junior and senior analysts, directly contributing to the team's collective growth Drive operational efficiency You collaborate across the team to refine detection logic, automate workflows, and optimise ticket response to maintain a lean, effective operation Let's talk about what's in it for you: We'll pay you between £56,000 and £75,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. For starters, you'll get 34 days of holiday (including bank holidays). For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give as you earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging: To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

CSIRT Engineer (Cyber Security Incident Response Team) Role OVO-View Team: Cyber Defence Operations Location: Hub Based - Hybrid for all Salary banding: £56,000 and £75,000 Experience: Mid-level Working pattern: Full-Time Reporting to: Delivery & Growth Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role. Top 3 qualities for this role: Adaptability, Passionate, Integrity Where you'll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: The Cyber Defence Operations team is responsible for ensuring the resilience and security of all OVO systems, data, and critical infrastructure. Our vision is to maintain a continuously hardened and observable digital estate, allowing OVO to innovate quickly and securely. Our impact directly supports Plan Zero by protecting the technology that underpins all climate crisis solving initiatives, guaranteeing that our mission to drive a clean energy transition is never disrupted. This role in a nutshell: The purpose of this role is to act as a hands on cybersecurity specialist within the Cyber Defence Operations team, expertly managing the full lifecycle of security threats, from proactive defence hardening and detection engineering to rapid incident response. This position directly relates to Plan Zero by ensuring the stability and trustworthiness of the technology platform that enables millions of customers to transition to net zero carbon living. Your key outcomes will be: Front line of the Security Operations Centre at OVO, handling day to day incidents, with a view of leading several junior analysts in the upcoming months Execute the incident response process for critical security alerts, ensuring swift containment, eradication, and post incident analysis Develop and implement security monitoring and detection logic (e.g., SIEM rules) to reduce the time from compromise to detection (MTTD) Conduct and support proactive security exercises, including penetration tests and red teaming activities, to continuously assess and harden OVO's environment Systems: Google Chronicle, Crowdstrike, Jira, Sublime, Tines You'll be a successful CSIRT Engineer at OVO if you You have a proven track record of navigating high pressure environments and managing the full lifecycle of security alerts Are an Incident Response specialist You effectively lead the transition from detection to containment and recovery with speed and technical precision Apply an offensive mindset You leverage your experience in Penetration Testing or Red Teaming to anticipate adversary tactics and proactively harden defences Invest in technical leadership You scale your impact by mentoring junior and senior analysts, directly contributing to the team's collective growth Drive operational efficiency You collaborate across the team to refine detection logic, automate workflows, and optimise ticket response to maintain a lean, effective operation Let's talk about what's in it for you: We'll pay you between £56,000 and £75,000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. For starters, you'll get 34 days of holiday (including bank holidays). For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give as you earn donations. For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. For your commute: Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging: To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.