4 jobs found

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client? If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

Your New Company and Role A well-established organisation based in Glasgow is undertaking a large-scale IT transformation and is seeking a skilled Windows 11 Deployment Engineer to join their team on a contract just under 2 months. This is an on-site role, ideal for someone with hands-on experience in system upgrades and deployments. You'll play a key role in the rollout of Windows 11 across the organisation's desktop and laptop estate. Your responsibilities will include device imaging, configuration, troubleshooting, and ensuring a smooth transition with minimal disruption to users. You'll also collaborate closely with internal IT teams and maintain clear documentation throughout the project. What You'll Need to Succeed Proven experience deploying Windows 11 in a corporate environment. Strong knowledge of Microsoft deployment tools such as MDT, SCCM, and Intune. Hands-on experience with device imaging, driver management, and application packaging. Excellent troubleshooting skills and the ability to resolve both hardware and software issues. Strong communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We're working with a well established international organisation who are growing their IT function in Glasgow. They're looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support. This is a brilliant opportunity for someone with a couple of years' experience in IT support who's keen to grow their skills, get stuck into project work, and progress into a specialist role over time. The Role You'll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day you'll be supporting business applications and liaising with vendors, the next you could be setting up hardware, working with cloud platforms, or helping on a large scale IT project. Some of the things you'll be involved in: Supporting business applications (triage, investigation, upgrades, patching). Managing Active Directory, shared network folder access, and user accounts. Assisting with Azure cloud services (Intune, Autopilot, etc.). Setting up and supporting laptops, desktops, and mobile devices (Dell or HP kit). Networking and security (Switches, Routers, Firewalls, VPN). Project work like a Windows 11 refresh, Teams softphone rollout, WiFi upgrade, and CCTV system centralisation. You'll work closely with colleagues in Glasgow and coordinate with vendors and international teams. The team have a strong culture of trust and collaboration, so they're looking for someone who'll bring a positive attitude and a willingness to get stuck in. About You Around 2+ years' IT support experience. HND or degree in IT (or equivalent). Solid hardware knowledge (Dell or HP strongly preferred). Exposure to Azure or Microsoft 365 environments. Familiarity with Active Directory, networking (TCP, IP, DNS, DHCP), and Windows Server. Confident communicator with good problem solving skills. What's most important is that you've got a solid foundation, you're eager to learn, and you want to build a long term career with the business. This isn't a stepping stone role, there are great opportunities to progress and specialise if you're ambitious and keen to grow. The Package Salary up to £32,000 depending on experience. 35 days' holiday (including bank holidays + flexible days). 5.5% employer pension contribution. Annual bonus scheme (paid consistently in recent years). Private medical and dental (after 1 year). Life cover (4x salary). Hybrid working They're Glasgow based, so you'll need to be local and able to come into the office when required. Sound like you? If you're looking for that next step in your IT career and want to join a supportive team where you can really grow, we'd love to hear from you.