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What You'll Do We are seeking a Solutions Engineer - Cloud + AI Infrastructure to join our sales team in the UK&I. In this role you will help drive the adoption of Cisco's data center, cloud, and AI ready infrastructure solutions across industries. You will partner with customers to understand their modernization goals, support the design of tailored platform architectures, and demonstrate how Cisco's compute, networking, and cloud native technologies accelerate their business. You'll bring strong infrastructure foundations and a drive to become a trusted technical advisor to customers. You should be comfortable translating technical concepts for diverse audiences and public speaking. Who You'll Work With The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center transformation and growth. We are the worldwide go to market compute and data center networking engine - capturing market transitions and enabling sellers to expand growth for customers and Cisco. Alongside our colleagues, we build the sales strategy, activate sellers and technical communities, and accelerate selling. Who You Are You build awareness, foster education, and drive energy for platform modernization, cloud native infrastructure, and AI ready data centers with internal teams, partners, and customers. You act as the link between technical teams, account teams, and partners/customers. You showcase infrastructure solutions, articulate their value, and contribute to architectural discussions. You play a key role in the design, and promotion of modernization solutions and in solving customer challenges. Travel may be required for customer meetings and industry events. Minimum Qualifications 3+ years of technical presales, solutions engineering, or relevant hands on infrastructure experience across compute, storage, and data center networking. Hands on experience with virtualization and platform modernization (e.g., VMware/VCF, RedHat OpenShift, Nutanix, KVM, hypervisor migration strategies). Familiarity with enterprise storage concepts and platforms (e.g., NVMe, NFS, object storage; NetApp, Everpure, or comparable). Solid understanding of data center networking fundamentals (L2/L3, VXLAN/EVPN, fabric design) and how compute, storage, and network integrate. Foundational understanding of Kubernetes and cloud native infrastructure- core concepts, deployment models, and how containerized workloads are managed. Proficiency with infrastructure automation and scripting (e.g., Python, Ansible, Terraform) and version control (Git/GitHub). Preferred Qualifications Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field; advanced degree is a plus. Excellent presentation skills with the ability to deliver engaging workshops to both technical and non technical audiences on infrastructure and modernization topics. Experience with the Cisco data center portfolio (UCS, Nexus/ACI, Intersight, HyperFabric) or comparable competitive platforms. Exposure to cloud native networking and eBPF technologies (e.g., Cilium/Isovalent), GitOps workflows (ArgoCD/Flux), Helm, and service mesh. Familiarity with AI ready infrastructure: GPU compute, high performance fabrics (RoCE/InfiniBand), AI/ML reference architectures (e.g., Cisco + NVIDIA), and storage for AI workloads. Relevant industry certifications (e.g., CCNP/CCIE Data Center, VMware VCP, CKA/CKAD, or major cloud associate/professional certs) Familiarity with data center observability and monitoring tooling (e.g., Prometheus, Grafana, ThousandEyes, Splunk). Understanding of infrastructure security and zero trust principles in data center / cloud native environments (segmentation, workload identity, policy enforcement). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

What You'll Do We are seeking a Solutions Engineer - Cloud + AI Infrastructure to join our sales team in the UK&I. In this role you will help drive the adoption of Cisco's data center, cloud, and AI-ready infrastructure solutions across industries. You will partner with customers to understand their modernization goals, support the design of tailored platform architectures, and demonstrate how Cisco's compute, networking, and cloud-native technologies accelerate their business. You'll bring strong infrastructure foundations and a drive to become a trusted technical advisor to customers. You should be comfortable translating technical concepts for diverse audiences and public speaking. Who You'll Work With The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center transformation and growth. We are the worldwide go-to-market compute and data center networking engine - capturing market transitions and enabling sellers to expand growth for customers and Cisco. Alongside our colleagues, we build the sales strategy, activate sellers and technical communities, and accelerate selling. Who You Are You build awareness, foster education, and drive energy for platform modernization, cloud-native infrastructure, and AI-ready data centers with internal teams, partners, and customers. You act as the link between technical teams, account teams, and partners/customers. You showcase infrastructure solutions, articulate their value, and contribute to architectural discussions. You play a key role in the design, and promotion of modernization solutions and in solving customer challenges. Travel may be required for customer meetings and industry events. Minimum Qualifications 3+ years of technical presales, solutions engineering, or relevant hands on infrastructure experience across compute, storage, and data center networking. Hands on experience with virtualization and platform modernization (e.g., VMware/VCF, RedHat OpenShift, Nutanix, KVM, hypervisor migration strategies). Familiarity with enterprise storage concepts and platforms (e.g., NVMe, NFS, object storage; NetApp, Everpure, or comparable). Solid understanding of data center networking fundamentals (L2/L3, VXLAN/EVPN, fabric design) and how compute, storage, and network integrate. Foundational understanding of Kubernetes and cloud-native infrastructure - core concepts, deployment models, and how containerized workloads are managed. Proficiency with infrastructure automation and scripting (e.g., Python, Ansible, Terraform) and version control (Git/GitHub). Preferred Qualifications Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field; advanced degree is a plus. Excellent presentation skills with the ability to deliver engaging workshops to both technical and non-technical audiences on infrastructure and modernization topics. Experience with the Cisco data center portfolio (UCS, Nexus/ACI, Intersight, HyperFabric) or comparable competitive platforms. Exposure to cloud-native networking and eBPF technologies (e.g., Cilium/Isovalent), GitOps workflows (ArgoCD/Flux), Helm, and service mesh. Familiarity with AI-ready infrastructure: GPU compute, high-performance fabrics (RoCE/InfiniBand), AI/ML reference architectures (e.g., 'Cisco + NVIDIA'), and storage for AI workloads. Relevant industry certifications (e.g., CCNP/CCIE Data Center, VMware VCP, CKA/CKAD, or major cloud associate/professional certs). Familiarity with data center observability and monitoring tooling (e.g., Prometheus, Grafana, ThousandEyes, Splunk). Understanding of infrastructure security and zero-trust principles in data center / cloud-native environments (segmentation, workload identity, policy enforcement).

We tackle the most complex problems in quantitative finance by bringing scientific clarity to financial complexity. From our London HQ we unite world class researchers and engineers in an environment that values deep exploration and methodical execution - because the best ideas take time to evolve. Together we're building a world class platform to amplify our teams' most powerful ideas. As part of our engineering team, you'll shape the platforms and tools that drive high impact research by designing systems that scale, accelerate discovery and support innovation across the firm. The role is an exciting opportunity to shape and mature operational processes through automation and observability. You will own the reliability, performance, and security of the organisation's network and security infrastructure across datacentre and office environments. Key Responsibilities Own the day to day performance, stability, availability, and security of network platforms across datacentre, WAN, and campus environments Lead response to critical incidents, driving rapid diagnosis, containment and long term remediation Champion an automation first approach, reducing operational toil through tooling, observability and emerging technologies (including agentic AI) Develop and refine operational tooling, runbooks and incident response frameworks to ensure consistent, high quality service delivery Support an event driven network architecture aligned with Infrastructure as Code principles Enhance observability across telemetry, alerting and performance monitoring to enable proactive operations Partner with Network and Security Engineering to ensure new designs meet operational, performance and security standards Drive continuous improvement initiatives focused on efficiency, reliability and scalability Identify systemic issues through incident analysis and implement structural, long term fixes Support capacity planning, performance optimisation and operational readiness for changes and upgrades Qualifications Strong hands on experience in networking operations within enterprise or large scale environments (datacentre, WAN, campus) Proven experience operating network security infrastructure (firewalls, load balancers, proxies, TACACS) Solid understanding of switching and routing (Cisco/Arista, L2/L3) and routing protocols (BGP, EVPN VXLAN) Good knowledge of modern network security principles (zero trust, micro segmentation) Experience managing physical network circuits and vendor relationships Familiarity with automation and CI/CD tooling (Ansible, Python, Jenkins) and Infrastructure as Code Experience with observability and monitoring tools (Prometheus, Grafana, OpenTelemetry, ELK) Strong ability to analyse and troubleshoot distributed systems end to end Proactive, self starting mindset with a strong sense of ownership Comfortable engaging with stakeholders across infrastructure and application teams Benefits Highly competitive compensation plus annual discretionary bonus Lunch provided (via Just Eat for Business) and dedicated barista bar 30days' annual leave 9% company pension contributions Informal dress code and excellent work/life balance Comprehensive healthcare and life assurance Cycle to work scheme Monthly company events G Research is committed to cultivating an inclusive work environment that values diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section.

Role - L2/L3 Support Engineer, Microsoft Platform Technology - ITIL, ITSM/ticketing tools, CMDB practices Location - Stevenage, UK Business Unit - MFGADM Compensation - Competitive (including bonus) Job Summary We are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. The role is responsible for incident resolution, service improvement, platform administration, and technical troubleshooting while ensuring high availability, performance, and user satisfaction. The successful candidate will act as an escalation point for complex technical issues, working closely with business stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on delivering reliable and efficient support within SLA commitments. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Role - L2/L3 Support Engineer, Microsoft Platform Technology - ITIL, ITSM/ticketing tools, CMDB practices Location - Stevenage, UK Business Unit - MFGADM Compensation - Competitive (including bonus) Job Summary We are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. The role is responsible for incident resolution, service improvement, platform administration, and technical troubleshooting while ensuring high availability, performance, and user satisfaction. The successful candidate will act as an escalation point for complex technical issues, working closely with business stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on delivering reliable and efficient support within SLA commitments. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Key Responsibilities Provide L2/L3 AMS support across multiple COTS and enterprise applications, ensuring service continuity, SLA adherence and high-quality resolution outcomes. Triage, diagnose and resolve incidents; provide workarounds where permanent fixes require change, and maintain clear communication with users and stakeholders throughout the ticket lifecycle. Perform root cause analysis for recurring/major incidents, document findings, maintain known error records and implement preventive actions through problem management. Support service requests covering access, configuration, data updates, application housekeeping and catalogue-driven fulfilment. Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-implementation checks. Maintain operational documentation including SOPs, runbooks, knowledge articles, support models, configuration records and handover artefacts. Work closely with product vendors, third-party suppliers, Service Desk, infrastructure, security and business teams to manage dependencies and restoration paths. Support monitoring, health checks, certificate/service account tracking, vulnerability remediation, patching coordination and license/renewal reporting where applicable. Contribute to service improvement through trend analysis, automation opportunities, backlog reduction, knowledge reuse and operational reporting. Required Skills/Experience: Application Management Services (AMS) experience in a managed services or enterprise support environment. Understanding of ITIL-aligned incident, problem, change, release, service request, configuration and knowledge management processes. relevant IT experience, including hands on AMS/application support for enterprise applications. Experience supporting multiple COTS/business applications; exposure to multiple tools such as SharePoint, SharpCloud, Visiativ, Pro Sapien, Power BI or similar is preferred. Microsoft 365 Administration and Power BI Administration are preferred Basic SQL and user access management knowledge is good to have Strong troubleshooting skills across application, interface, data, access, configuration and environment issues. Working knowledge of ITSM/ticketing tools, CMDB practices, SLA/KPI reporting, dashboarding and operational governance. Ability to analyse logs, coordinate with infrastructure/database/security teams and manage dependencies with product vendors. Good understanding of patching, vulnerability remediation, application maintenance, certificate tracking and service account governance. Basic SQL/database understanding and awareness of integrations, APIs, job scheduling, file transfers and application interfaces. Experience working with onsite, offshore and third party teams in a structured support model. Preferred Experience: Aerospace, defence, manufacturing or regulated industry experience is desirable. Personal Skills Besides the professional qualifications, we respect and place equal importance to the candidate's personality which facilitates success in customer environments. Few traits we look for are: High analytical skills A high degree of initiative, flexibility and adaptability High customer orientation Good team engaging skills Quality awareness Good verbal and written communication skills Transparency and Integrity About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI first core, empower the business with agile digital at scale and drive continuous improvement with always on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Job Title: Senior Principal Software Engineer Reporting To: Director Engineering, Product Integrity & Tech Bus. Work Schedule: Hybrid - Tewkesbury, GBR. About Moog Aircraft Group Moog Aircraft Group is a world leader in flight control systems for commercial and military aircraft. We design and manufacture high-performance actuation and control solutions that enable safer, more efficient flight. As part of our team, you'll work on cutting edge technologies that power next-generation aircraft. About the Role We are seeking a Senior Principal Software Engineer to lead the development of software for advanced flight control and actuation systems. This role requires deep expertise in safety critical software development, real time embedded systems, and aerospace compliance standards. You will influence architecture decisions, mentor engineering teams, and ensure our software meets the highest standards of reliability and certification. Key Responsibilities Technical Leadership: Define software architecture and technical strategy for flight control and actuation systems. System Design: Develop real time embedded software for actuation systems and flight control computers. Integration: Collaborate with hardware, systems, and test engineers to ensure seamless integration of software with Moog's actuation products. Compliance: Ensure adherence to aerospace standards such as DO-178C and ARP4754A throughout the development lifecycle. Mentorship: Guide and mentor engineers, promoting best practices in safety critical software development. Quality Assurance: Drive rigorous verification and validation processes for mission critical software. Qualifications Experience: 15+ years in software engineering, with significant experience in aerospace or safety critical systems. Technical Skills: Proficiency in C/C++ for embedded systems; experience with writing software for flight control electronics. Architecture: Expertise in deterministic, fault tolerant systems for flight control applications. Regulatory Knowledge: Strong understanding of DO-178C certification and related standards. Education: Bachelor's or Master's in Computer Science, Computer Engineering, or related field. Preferred Qualifications Experience with model based development (MATLAB/Simulink). Familiarity with ARINC standards and MIL-STD protocols. Background in flight control actuation and fly by wire systems. Benefits 33 days annual leave (including bank holidays) Private medical insurance, mental health support and financial advice Generous life assurance and company pension contribution (from 6%) Employee share options, free onsite parking and EV charging. We prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking a DevOps Specialist, based in London. You will be responsible for supporting Fixed Income Cash trading businesses' use of Bloomberg and associated trading workflows within the FICC space in MSS IT. The successful candidate will be a senior individual contributor and will act as a hands on DevOps and application Subject Matter Expert (SME) for Order Management and Primary Trading Systems, specifically Bloomberg TOMS. A core expectation of this role is to leverage modern engineering practices and AI tooling (including GitHub Copilot and approved/available GenAI tooling) to materially improve productivity and accelerate delivery of enhancements and internal process improvements (automation, diagnostics, documentation, testing and operational readiness), in line with applicable security and data handling requirements. Responsibilities Act as the application SME for Order Management and Primary Trading Systems, specifically Bloomberg TOMS, providing functional and technical support to Front Office users and partner teams Provide L2/L3 supports, development, maintenance and production stability of Front Office trading applications and workflows, including Bloomberg TOMS Provide SME support across the trade lifecycle for Fixed Income products, particularly cash bonds, futures and IRS, including investigation of processing and data issues Own and continuously improve CI/CD, DevOps practices and tooling to increase delivery throughput and operational resilience Participate in platform improvement initiatives (e.g., performance, monitoring/alerting, production stability, automation and operational readiness) Contribute to requirements gathering and delivery planning to meet business needs with high quality and on time delivery Consult closely with business stakeholders to understand objectives and requirements, developing user stories in association with Product Owners, Business Analysts and technical leads Leverage GitHub Copilot and approved GenAI tooling to accelerate engineering and support outcomes (e.g., automation, code quality improvements, test generation, incident analysis, runbook and knowledge-base creation), ensuring appropriate controls for confidentiality and data usage Qualifications Experience in banking/financial services technology, with a strong focus on Front Office trading systems and platforms Must have knowledge of Trade Life Cycle, in particular for Fixed Income Products. Specifically in-depth understanding of price contributions, Profit & Loss attributes and Profit & Loss calculations for intra day and end of day valuations IT experience working with Primary Trading applications, specifically Bloomberg TOMS Highly experienced working within Agile projects and DevOps methodologies Practical experience using AI assisted engineering tools (including GitHub Copilot and approved/available GenAI tooling) to improve productivity and delivery outcomes Opening up a world of opportunity.

Systems Engineer - Sell Side Solutions Location London Business Area Product Ref # Description & Requirements Bloomberg TEMS (Trade Execution Management System - TEMS) is looking for a sharp System Engineer with some Networking Experience TEMS is a leading provider of high-performance trading solutions. We've delivered some of the world's most advanced systems to a who's who customer list that includes the largest global banks. Our software manages billions of dollars in transactions daily. We'll trust you too. Help manage and administer Broadway's global trading hardware, network, systems, and data center infrastructure. Identify, troubleshoot, and resolve hardware, operating system, network, and performance issues within the trading environment. Serve as a systems administrator for production Windows and Linux environments, including server builds, patching, configuration management, access control, monitoring, troubleshooting, and lifecycle management. Support global data center and colocation environments, including server racking, cabling standards, power management, remote access, hardware replacement, inventory control, asset tracking, and coordination with data center providers. Manage smart hands / remote hands activities across global data centers, including break/fix work, physical installs, cable tracing, hardware swaps, optics replacement, console access, power cycling, and vendor coordination. Ensure the security of trading infrastructure. Remain current on information security best practices and recommend, implement, and maintain security tools, policies, standards, and procedures. Configure and support multicast networks and low-latency trading network requirements. Build and administer the hardware, network, operating system, virtualization, cloud, and database layers powering advanced trading systems. Manage Active Directory and identity-related services in trading environments, including users, groups, permissions, GPOs, DNS, DHCP, and authentication integrations. Collaborate with customers, vendors, exchanges, market partners, data center providers, and internal technical teams to implement and maintain network connectivity. Create and maintain documentation for colocation environments, infrastructure standards, asset inventory, operational runbooks, support procedures, and user-facing documentation for utilizing infrastructure services. Manage short- and long-term infrastructure projects while owning day-to-day production issues through resolution and keeping stakeholders informed of status, risks, and next steps. Leverage and expand automation across infrastructure activities to improve operational scale, reliability, repeatability, and speed using PowerShell, Python, Puppet, Foreman, Ansible, OpenStack, and related deployment/configuration tools. Automate server provisioning, operating system builds, configuration management, patching, application deployment, inventory updates, monitoring setup, and compliance checks. Support infrastructure-as-code and configuration-as-code practices using tools such as Puppet, Ansible, Foreman, Git, CI/CD pipelines, and version-controlled runbooks/playbooks. Participate in change management, incident response, root cause analysis, capacity planning, and continuous improvement efforts for global trading infrastructure. You'll need to have: Superior Windows and Linux administration, troubleshooting, and performance tuning skills. Strong experience administering production servers, including hardware, operating systems, services, storage, networking, monitoring, patching, and security hardening. Exceptional problem-solving skills across hardware, networking, operating systems, and automation platforms. Experience managing asset inventory, spares, RMAs, lifecycle tracking, hardware refreshes, and infrastructure documentation. Knowledge of and experience implementing best practices to enforce network and system security, including standards such as ISO 27001, SOC, or similar control frameworks. Knowledge of IP routing, VLANs, ACLs, NAT, BGP, multicast, firewalling, VPNs, and network segmentation. Experience with configuration management, automation, and deployment tools such as Puppet, Foreman, Ansible, OpenStack, PowerShell, and Python. A bachelor's or master's degree in telecommunications, computer engineering, computer science, information systems, or a related field, or equivalent professional experience. At least 4 years of systems administration experience in production environments, including Linux and Windows Server administration, patching, troubleshooting, monitoring, and access management. Experience in low-latency infrastructure / network design and management is a must. Experience managing switches, routers, firewalls, and other network equipment at L2/L3, including connectivity between international data centers, customer sites, exchanges, and market partners. At least 4 years of scripting and automation experience demonstrating skill across multiple technologies, including PowerShell, Python, Puppet, Ansible, Foreman, or similar tools. Experience with server provisioning, bare-metal deployment, image management, configuration management, and automated build pipelines using tools such as Puppet, Foreman, Ansible, and OpenStack. Experience maintaining accurate infrastructure inventory, including servers, networking equipment, optics, cabling, licenses, spares, and warranty/RMA tracking. Experience coordinating smart hands / remote hands work with global data centers and colocation vendors. Ability to work in a fast-paced, high-availability production environment where uptime, accuracy, and response time are critical. We'd love to see Hands-on experience working with physical infrastructure in data center or colocation environments, including servers, switches, cabling, optics, console access, power, and remote hands coordination. Experience with OpenStack administration, private cloud platforms, virtualization, and automated bare-metal or virtual machine provisioning. Experience with Puppet, Foreman, Ansible, Git, CI/CD pipelines, infrastructure-as-code, and configuration-as-code workflows. Familiarity with monitoring, logging, and observability tools such as Prometheus, Grafana, ELK/OpenSearch, Librenms, or similar platforms. Experience with time synchronization technologies such as NTP, PTP, GPS clocks, or low-latency timing requirements. Experience with hardware platforms from vendors such as Dell, HPE, Arista, Cisco, Fortinet, or similar. Experience securing edge infrastructure with firewalls, IDS/IPS products, VPNs, access control, segmentation, and secure configuration standards. Experience in a low latency environment using solarflare/onload etc If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

1st - 2nd Line IT Support - 28K - O365 Location: East Midlands Industry: IT Salary: £25000 - £30000 per annum + 25 days holiday, Pension Posted: 30/05/2022 Description 1st Line IT Support, (some 2nd line), IT Service Desk, IT Support, Windows 10, O365, Active Directory, Exchange Online, Sharepoint, SCCM/Intune, MS Office, ITIL, Windows Server/Networks - MSP - 25K + Training. ROLE: An exciting opportunity has arisen for a 1ST Line Support / Service Desk Analyst to join the IT team at a time of significant and exciting change. This successful UK MSP has been supporting clients for over 20 years. An excellent opportunity to develop your skills and cross train. This role aims to provide first level support to external customers throughout the length and breadth of the UK, including taking calls and handling incidents or Service Requests using the incident management and request fulfillment processes, in line with Service Desk objectives. Even though this is a 1st line role, it is not a call logging job. This role is very extensive for 1st line, some companies would call this a 1st/2nd line role. Technical skills knowledge required: Windows 7/10, Office 365, SCCM/Intune, Sharepoint, Mobile Phone setups, Active Directory, VMWare / Server knowledge (not essential, will be trained) Key Accountabilities Be the first point of contact for customers Receiving, logging, and managing calls from external clients via telephone and email and Service Desk ticketing system Escalate unresolved calls to L2 and infrastructure support team Maintaining an Asset Database and tracking changes Take ownership of user problems and follow up on the status, communicating progress in a timely manner Publishing support documentation to assist staff with requests for information Report to Senior IT Engineer on any issue that could significantly impact the business Candidate Profile 12 months + IT Service Desk You will be a self motivated achiever who gains satisfaction from providing excellent customer service Excellent communication skills and telephone manner Excellent organisational & problem solving ability A strong sense of urgency and the ability to multi task effectively Contribute to the overall success of the Service Desk Team by working together to improve existing processes and technical understanding SALARY: 25K pending experience, Pension, Healthcare, free parking. Commutable from Leicester, Loughborough, and Nuneaton. This is an office based role. 40 hour week. 8.30 5.30/9-6. Over time paid. Must be able to pass extensive reference/financial checks as this will be supporting large financial institutions. This client cannot provide sponsorship. Candidates of all ages and backgrounds will be considered.

1st / 2nd Line Service Desk Analyst - ITIL - 25K Location: East Midlands Industry: IT Salary: £20000 - £25000 per annum + Pension, Bonus, Gym Posted: 17/06/2016 1st Line, 2nd Line, Service Desk, IT Support, Windows, Exchange, Active Directory, MS Office, ITIL - Northampton - Global Engineering client - 25K + Bonus An exciting opportunity has arisen for a Service Desk Analyst to join the IT team at a time of significant and exciting change. This is a Global Engineering client with an impressive history and more exciting future. The purpose of this role is to provide first level support to customers, including taking calls and handling incidents or Service Requests using the incident management and request fulfillment processes, in line with Service Desk objectives. Key Accountabilities Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal staff via telephone and email and Service Desk ticketing system Escalate unresolved calls to L2 and infrastructure support team Maintaining an Asset Database and tracking changes Take ownership of user problems and follow up the status, communicating progress in a timely manner Arrange for external technical support where problems cannot be resolved in house Publish support documentation to assist staff with requests for information Report to Service Desk Team Lead on any issue that could significantly impact the business Support will include out of hours rostered phone support Technical Skills Administration of accounts within Active Directory, including setup of accounts and permissions Administration within Microsoft Exchange Management Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 & 10 Strong knowledge of Microsoft Office Suite Publish support documentation to assist staff with requests for information An ITIL qualification is desirable Translate technical information into language the customer understands Candidate Profile 2 years previous IT Service Desk and/or Call Centre experience required You will be a self motivated achiever who gains satisfaction from providing excellent customer service Excellent communication skills and telephone manner Excellent organisational skills A strong sense of urgency and the ability to multi task effectively Encourage and maintain a positive employee culture of good communications, customer care and continuous improvement within team members Contribute to the overall success of the Service Desk Team by working together to improve existing processes and technical understanding SALARY: Up to 25K, Bonus, Pension, Healthcare, Gym, Free parking Candidates of all ages and backgrounds will be considered. Ascent People is acting as an Employment Agency in respect of this vacancy. Jo Bevington Recruiter: Phone: Email: My Social

Infosys seeks an experienced Jira & Confluence Application and Maintenance Support Engineer to manage, support, maintain, and enhance Atlassian Jira and Confluence platforms in Stevenage. You will ensure platform stability, user support, administration, configuration, integrations, upgrades, and continuous improvement initiatives across the Atlassian ecosystem. The role requires strong technical expertise in Jira & Confluence administration, stakeholder management, troubleshooting,

To support WPS with structured business analysis and data-led insight by documenting processes, improving the use of business systems, producing management information, and turning operational data into clear reporting and dashboards for decision-making. This role strengthens the link between data, process discipline, reporting, and business systems adoption within the WPS IT transformation Team. The Business Analyst will work closely with the existing team to understand how work is being organised and take on the management of it. The Data Business Analyst is a hybrid business analysis and data role that sits between business users, leadership, and technology teams. The role is responsible for mapping and documenting L1 to L3 processes, capturing process and procedure changes, improving the quality and use of operational data, and producing reporting, dashboards, and MI that support business performance and decision-making. Capture, map, and maintain business processes using tools such as Miro, including L1, L2, and L3 process documentation, procedures, and work instructions. Work with departments to identify process gaps, inefficiencies, risks, and improvement opportunities, and document agreed changes clearly and accurately. Support the business in using systems correctly and consistently, helping users follow agreed processes and improve data quality across key platforms. Use SQL to query and interrogate data from business systems and operational sources to support reporting, analysis, and decision-making. Use advanced Excel and VB/VBA capability to manipulate, cleanse, reconcile, and structure data for reporting and process insight. Build and maintain Power BI dashboards, reports, and visualisations that provide clear operational and leadership insight. Produce regular MI, KPI reporting, and ad hoc analysis for leadership teams, converting raw data into meaningful and actionable information. Support understanding and adoption of D365, Office 365, and related business applications by translating requirements, issues, and changes into clear business language. Work effectively with stakeholders across functions, levels, and locations, including cross-cultural collaboration where required. Support manufacturing and operational teams by developing a practical understanding of business processes across areas such as planning, production, supply chain, and commercial operations. Remain open to learning new tools, systems, reporting methods, and process improvement approaches as business needs evolve. Skills, Knowledge & Experience: Experience in a Business Analyst, Data Analyst, or hybrid business systems and reporting role. Strong process mapping and documentation capability, including L1 to L3 process modelling. Strong Power BI capability for dashboard and reporting development. Good SQL skills, including writing queries to extract, analyse, and validate data. Advanced Excel skills, including data manipulation, reconciliation, reporting, and VB/VBA-based automation or improvement work. Experience producing MI and dashboard reporting for senior leaders or operational management. Working understanding of D365 and Office 365 environments. Strong communication skills, with the ability to work across technical and non-technical audiences. Desirable: manufacturing or engineering sector experience and exposure to cross-cultural or multi-region working environments. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?

Application Maintenance & Support Engineer Jira & Confluence Stevenage, UK Role - Application Maintenance and Support Engineer-Jira & Confluence Technology - Jira and Confluence Administration, L2/L3 support Location - Stevenage, UK Business Unit - ENGIPD Compensation - Competitive (including bonus) Job Summary We are seeking an experienced Jira & Confluence Application and Maintenance Support Engineer to manage, support, maintain, and enhance Atlassian Jira and Confluence platforms. The successful candidate will be responsible for ensuring platform stability, user support, administration, configuration, integrations, upgrades, and continuous improvement initiatives across the Atlassian ecosystem. The role requires strong technical expertise in Jira and Confluence administration, stakeholder management, troubleshooting, automation, and enterprise collaboration tools. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Role - Application Maintenance and Support Engineer-Jira & Confluence Technology - Jira and Confluence Administration, L2/L3 support Location - Stevenage, UK Business Unit - ENGIPD Compensation - Competitive (including bonus) Job Summary We are seeking an experienced Jira & Confluence Application and Maintenance Support Engineer to manage, support, maintain, and enhance Atlassian Jira and Confluence platforms. The successful candidate will be responsible for ensuring platform stability, user support, administration, configuration, integrations, upgrades, and continuous improvement initiatives across the Atlassian ecosystem. The role requires strong technical expertise in Jira and Confluence administration, stakeholder management, troubleshooting, automation, and enterprise collaboration tools. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Responsibilities Jira & Confluence Administration Responsibilities Administer Jira Software, Jira Service Management (JSM), and Confluence environments. Configure and maintain projects, issue types, workflows, screens, field configurations, permissions, notification schemes, and security schemes. Create and manage Confluence spaces, templates, knowledge bases, and content governance. Manage user provisioning, groups, roles, and access permissions. Configure Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps. Support Agile teams with Jira best practices and process improvements. Support & Operations Responsibilities Provide L2/L3 support for Jira, Confluence, and JSM platforms. Troubleshoot platform, workflow, permission, and integration issues. Monitor application health, performance, backups, and maintenance activities. Handle incident, service request, and enhancement activities within defined SLAs. Support user onboarding, training, and documentation. Work with JCMA and CCMA migration tools. Required Skills Strong hands on experience with: Jira Software Administration Confluence Administration Atlassian Cloud & Data Center Jira Workflows, Schemes, Permissions, Screens, Custom Fields JQL and Dashboard Development Jira Automation User & Access Management Migration Tools (JCMA, CCMA) REST APIs Personal Skills Besides the professional qualifications, we respect and place equal importance to the candidate's personality which facilitates success in customer environments. Few traits we look for are: High analytical skills A high degree of initiative, flexibility and adaptability High customer orientation Good team engaging skills Quality awareness Good verbal and written communication skills Transparency and Integrity About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

We're seeking someone to join as a Senior Load Balancing Engineer to support a multi-vendor Load Balancer environment responsible for providing services to both internal and external clients. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Senior Load Balance Engineer position at Director level, which is part of the job family responsible for core infrastructure supporting Application Delivery across Morgan Stanley. You will integrate into the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the respective regions. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: Lead the development of new ideas and/or policies in own area. Supporting a high number of devices and application flows in an enterprise environment providing cloud-like experience for developers. Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments. Working with an in-house application management system designed to simplify the deployment and management of application delivery components. Users can model a configuration using the systems relational data model, control and monitor their services over the network via a GUI console. Addressing L2 escalations- Process improvement, automation, scripting. Writing technical documentation. You will also have the opportunity to work in a virtual global team, including several esteemed SMEs, using Jive, Twiki and SharePoint for collaboration. What you'll bring to the role: At least 6 years' relevant experience would generally be expected to find the skills required for this role. Experience in executing IT strategy, delivery and complex initiatives. Strong knowledge of TCP/IP protocols, particularly TCP and IP themselves, as well as HTTP and DNS. Comfortable with system administration of Unix. Deep understanding F5 BigIP and A10 Thunder Application Delivery Devices. Administrative competence in at least one major programming language or platform (for example, Ansible, Perl, Python, Powershell, or C#). Strong organizational skills and the ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution. Effective time management skills to prioritize meetings for numerous projects, supporting user requests, addressing incidents, work on projects, as well as documentation. Effective communication with various user groups (developers, engineers) as well as remote team members. Drive to learn about new technologies, techniques and what it takes to be an integral member of this team. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions - and in the ability of capital to work for the benefit of all society. What We Do

Infosys Limited in Stevenage, UK is seeking a skilled Middleware Support Engineer (L2/L3) to provide advanced application and platform support across enterprise IT systems and business-critical applications. The role focuses on incident resolution, service improvements, platform administration, and technical troubleshooting while ensuring high availability and SLA adherence. Collaboration with stakeholders, vendors, and security teams is essential.

Middleware Support Engineer Stevenage, UK Role - L2/L3 Support Engineer, Middleware COTS applications Technology - ITIL, ITSM/ticketing tools, CMDB practices, TIBCO/ SLM/ Tracker & Simplicio Location - Stevenage, UK Business Unit - MFGADM Compensation - Competitive (including bonus) Job Summary We are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. The role is responsible for incident resolution, service improvement, platform administration, and technical troubleshooting while ensuring high availability, performance, and user satisfaction. The successful candidate will act as an escalation point for complex technical issues, working closely with business stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on delivering reliable and efficient support within SLA commitments. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Key Responsibilities Provide L2/L3 AMS support across multiple COTS and enterprise applications, ensuring service continuity, SLA adherence and high-quality resolution outcomes. Triage, diagnose and resolve incidents; provide workarounds where permanent fixes require change, and maintain clear communication with users and stakeholders throughout the ticket lifecycle. Perform root cause analysis for recurring/major incidents, document findings, maintain known error records and implement preventive actions through problem management. Support service requests covering access, configuration, data updates, application housekeeping and catalogue-driven fulfilment. Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-implementation checks. Maintain operational documentation including SOPs, runbooks, knowledge articles, support models, configuration records and handover artefacts. Work closely with product vendors, third-party suppliers, Service Desk, infrastructure, security and business teams to manage dependencies and restoration paths. Support monitoring, health checks, certificate/service account tracking, vulnerability remediation, patching coordination and license/renewal reporting where applicable. Contribute to service improvement through trend analysis, automation opportunities, backlog reduction, knowledge reuse and operational reporting. Required Skills/Experience Application Management Services (AMS) experience in a managed services or enterprise support environment. Understanding of ITIL-aligned incident, problem, change, release, service request, configuration and knowledge management processes. relevant IT experience, including hands on AMS/application support for enterprise applications. Experience supporting multiple COTS/business applications; exposure to multiple tools such as TIBCO, SLM, Tracker & Simplicio or similar is preferred API Integration and Message Queues knowledge is good to have Strong troubleshooting skills across application, interface, data, access, configuration and environment issues. Working knowledge of ITSM/ticketing tools, CMDB practices, SLA/KPI reporting, dashboarding and operational governance. Ability to analyse logs, coordinate with infrastructure/database/security teams and manage dependencies with product vendors. Good understanding of patching, vulnerability remediation, application maintenance, certificate tracking and service account governance. Basic SQL/database understanding and awareness of integrations, APIs, job scheduling, file transfers and application interfaces. Experience working with onsite, offshore and third party teams in a structured support model. Preferred Experience Aerospace, defence, manufacturing or regulated industry experience is desirable. Application development experience is preferred Personal Skills Besides the professional qualifications, we respect and place equal importance to the candidate's personality which facilitates success in customer environments. Few traits we look for are: High analytical skills A high degree of initiative, flexibility and adaptability High customer orientation Good team engaging skills Quality awareness Good verbal and written communication skills Transparency and Integrity About Infosys Infosys is a global leader in next generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI first core, empower the business with agile digital at scale and drive continuous improvement with always on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Job Summary Our partner is looking for a Integration Manager & Technical Support Specialist based in Spain. This remote role focuses on ensuring successful technical integrations and reliable production launches for global partners. The position combines integration management, technical troubleshooting, and operational support within a fast-moving fintech environment. You will play a key role in configuring partner setups, validating technical requirements, and resolving complex transaction issues. Working closely with merchants and internal teams, you will help maintain platform reliability and deliver seamless experiences. The ideal candidate is detail-oriented, technically curious, and comfortable investigating issues through logs, APIs, and monitoring tools. This opportunity offers strong ownership, exposure to international projects, and the chance to grow within a technology-driven organization. Accountabilities The Integration Manager & Technical Support Specialist is responsible for managing technical onboarding, production readiness, and ongoing support activities. The role requires strong troubleshooting capabilities, attention to detail, and the ability to collaborate with both technical and business stakeholders. Configure and activate partner integrations in production environments, ensuring all technical requirements are validated before launch. Manage API keys, payment method configurations, and integration settings to support successful go-live processes. Perform technical verification of merchant setups and identify potential issues before production deployment. Investigate transaction failures by analyzing logs, monitoring tools, and system behavior to determine root causes. Troubleshoot API-related issues involving REST APIs, JSON structures, and client-server communication. Use technical tools such as Postman to validate requests and support integration testing. Prepare clear incident reports, document technical findings, and communicate solutions to internal and external stakeholders. Provide L2/L3 technical support and guide partners through complex operational challenges. Perform root cause analysis and develop remediation plans to improve reliability and reduce recurring issues. Collaborate with cross-functional teams to improve workflows, documentation, and technical processes. Requirements The ideal candidate combines technical support expertise, integration knowledge, and strong communication skills. They should be comfortable working independently, managing priorities, and solving complex technical problems in a dynamic environment. 1+ years of experience in L2/L3 technical support, senior support roles, support management, or similar technical operations positions. Experience working in fintech, payments, cryptocurrency, or related technology environments is highly valued. Hands-on experience analyzing logs and using monitoring tools to troubleshoot production issues. Strong understanding of client-server architecture, REST APIs, and JSON data structures. Experience using Postman or similar tools for API testing and validation. Strong analytical and problem-solving skills with the ability to perform structured root cause analysis. High attention to detail when managing technical configurations and operational processes. Ability to quickly learn new technologies, documentation, and workflows. Excellent written and verbal English communication skills (B2/C1 level or higher). Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. Ukrainian or Russian language skills are an advantage, particularly for technical documentation and incident reporting. A proactive, accountable mindset with the ability to remain calm and effective under pressure. Benefits Fully remote work environment with flexibility and autonomy. Opportunity to join an agile, international technology team. Competitive salary based on experience and individual contribution. Career growth opportunities toward senior engineering, SRE, or product-focused roles. Meaningful ownership in ensuring platform reliability and successful partner experiences. Collaborative culture focused on transparency, innovation, and measurable impact. Continuous learning opportunities in fintech, payments, and emerging technologies.

Ready to take the next step in your career? Join a leading securities and derivatives market infrastructure in Asia, renowned for operating equity, fixed income, and derivatives markets with the highest regulatory standards. The organisation also drives sustainability initiatives through a multi-asset platform while offering a diverse range of derivative products that help market participants manage risk across equity, currency, and interest rate markets. The organisation is looking for a Trade Support Engineer to support mission-critical electronic trading platforms within a fast-paced financial markets environment. This is a hands-on production support role, responsible for maintaining platform stability, resolving technical issues, supporting clients, and ensuring a high level of service delivery. Responsibilities: Provide L2/L3 support for electronic trading platforms. Troubleshoot FIX connectivity, Linux systems, and network-related issues. Manage production incidents, root cause analysis, and issue resolution. Support client onboarding, connectivity testing, and platform configuration. Work closely with Engineering, Infrastructure, and Product teams. Identify opportunities for automation and service improvements. Requirements: 5+ years' experience in Production Support, Service Delivery, Application Support, or Trading Systems Support within financial services. Experience supporting electronic trading platforms in a live environment. Strong incident management and troubleshooting skills. Experience working directly with institutional clients, brokers, or trading counterparties. Ability to work independently and manage multiple priorities. Technical skills Strong FIX Protocol knowledge and connectivity troubleshooting. Linux administration and log analysis. Understanding of TCP/IP networking, routing, firewalls, and connectivity. Experience supporting low-latency trading environments. Familiarity with monitoring and observability tools. Desirable skills: Experience within FX, electronic trading, or capital markets. Exposure to sell-side trading environments. Experience working in regulated financial services organisations. Salary: Up to £90,000 total compensation

Hamilton Barnes Associates Limited seeks a Trade Support Engineer to back mission-critical electronic trading platforms in a fast-paced financial markets environment. You will provide L2/L3 production support, troubleshoot FIX connectivity, Linux systems and networking, manage incidents, and assist client onboarding while collaborating with Engineering, Infrastructure and Product teams to drive automation and service improvements.

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Engineer is accountable for the data products that underpin Burberry's reporting and analytics. Operating within cross-functional squads, the role works alongside Data Product Managers, Data Platform Engineers, Visualisation & Reporting Engineers, architects, and third-party resources. Demand is routed through Data Product Managers and product teams and as part of the transition from partner-led to internally owned delivery, the role carries accountability for knowledge retention, documentation standards, and engineering consistency within the data product engineering layer. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for transformed, modelled and governed data products from ingested platform data through to business-ready data layers. Not accountable for platform infrastructure operations, enterprise platform architecture, or final report/dashboard build, except where support is needed to define clean handoffs. Key interfaces include Data Product Managers, Data Platform Engineering, Visualisation & Reporting, Data Governance, Solution Architecture and third-party delivery partners. RESPONSIBILITIES Design and build data models and transformation logic to turn ingested data into governed products across domains such as Customer, Product, Order, Sale, and Supply Chain. Manage the engineering layer between platform-level ingestion and reporting/visualisation output to ensure data is consumable to enterprise standards. Collaborate with Data and Solution Architects to ensure work aligns with enterprise data models and platform strategy. Work with Data Platform Engineers to consume data from the enterprise platform (Databricks), applying business logic to create clean, reusable products. Provide governed data products to the Visualisation & Reporting team, ensuring alignment with enterprise data definitions and the business glossary. Embed quality controls, validation, testing, and monitoring into the transformation layer by design. Maintain clear documentation of business rules, data lineage, and transformation logic to support team-wide consistency. Facilitate the shift fromthird-party-ledto internal ownership by participating in knowledge transfer and establishing in-house engineering standards. Function within a squad-based delivery model, dynamically allocated to cross-functional squads based on prioritised demand. Work with Data Product Managers to understand business requirements and translate them into technically sound data engineering outputs. Define and maintain interface contracts between data engineering outputs and the reporting/visualisation layer - ensuring clean handoffs to Visualisation & Reporting Engineers. Support the productionisation of data science outputs where required, taking models or analyses developed in the business and engineering them into scalable, governed data products. Support L2/L3 data pipeline incidents where required, investigating and resolving data quality or pipeline failure issues in collaboration with the Data Platform Engineer (for infrastructure-level issues). Contribute to the continuous improvement of data engineering practices, reusable patterns, and team knowledge. Apply consistent engineering practices including Git branching, peer review, reusable components, automated testing, CI/CD quality gates and clear code ownership. Define and maintain data contracts, data product versioning and semantic-readiness requirements so downstream teams have stable and predictable consumption points. Embed privacy, PII handling, retention and access-control requirements into transformation logic in line with Data Governance, Cyber Security and platform guardrails. Support master and reference data handling, slowly changing dimensions and reusable dimensional/medallion modelling patterns where required by enterprise data products. PERSONAL PROFILE Experience in a data engineering role building models and transformation layers in a modern, cloud-based environment (e.g., Databricks). Proficiency in Python, SQL, and Spark, with practical experience in ETL/ELT processes and data modelling. Experience developing and working with CI/CD pipelines. Experience developing and applying metadata-driven data ingestion frameworks. Solid understanding of dimensional/relational modelling, data quality management, and integration patterns. Familiarity with data governance principles, metadata standards, and business glossary alignment. Detail-oriented with a commitment to code quality and documentation; proactive in identifying modelling gaps and quality issues. Proven ability to work effectively within cross-functional squads and alongside third-party resources. Experience working alongside or transitioning from outsourced (e.g., EPAM) delivery models is beneficial. Understanding of data quality principles,includingvalidation, monitoring, alerting, and resolution. Experience with lakehouse and medallion architecture patterns, Delta/Parquet-based data products, semantic model readiness and data product lifecycle management. Strong software engineering discipline, including source control, peer review, unit/integration testing, deployment automation and production support practices. Working understanding of privacy, access control, data retention and audit requirements for enterprise data products. Want to know more about working at Burberry? England, United Kingdom of Great Britain and Northern Ireland