Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. As a Staff Engineer at Depop, you'll be a technical leader, driving our engineering excellence and solving our most challenging problems. You'll work in Depop's iOS Platform team and will collaborate closely with cross-functional teams and leaders in the company, making high-impact decisions that accelerate engineering efforts, define the long-term technical direction for iOS at Depop, and align with our business strategy. Your iOS expertise will not only guide your team but also build followership across the wider engineering community, mentoring others and promoting a culture of high standards and quality. Want to find out more about Depop & our engineering team? Take a look at our blog! We write about technology, people and smart engineering - / Responsibilities: Contribute high-impact code and design well-documented software that boosts team productivity and ensures scalability. Guide technical decisions for both engineering and non-technical stakeholders, preventing costly rework. Act as a trusted advisor, mentoring engineers to improve their effectiveness and technical skills. Act as a strategic partner to engineering and product leadership, providing a strong viewpoint on the architecture and development processes needed to enable the business to move faster and build more effectively. Collaborate across teams and navigate sophisticated situations to foster strong partnerships. Proactively identify and tackle ambiguous technical problems that improve team productivity and enhance system reliability. Ensure platform health and implement high standards, leading swift incident resolution and minimising major incidents. Promote a culture of high standards and accountability, leading by example and inspiring excellence. Lead cross-functional initiatives to modernise the iOS app and improve developer velocity, collaborating with other teams to unblock and accelerate key business goals." Drive technical guilds and working groups to share knowledge, build consensus, and deliver on the long-term iOS vision by bringing other engineers along on the journey. Leverage deep domain expertise to define and champion the long-term architectural vision for the iOS application, guiding prioritisation in line with business goals and new advancements in the iOS space. Qualifications: Strong communication and collaboration skills with both technical and non-technical teams. Proven track record of designing and delivering a long-term technical vision for complex, large-scale mobile applications. Proven ability to lead technical decisions and drive projects to completion. Experience mentoring and coaching developers at any level. Experience identifying and driving solutions for ambiguous and complex technical challenges at scale, demonstrating a clear "been there, done that" perspective. Essential skills: Expert Swift/iOS engineer with deep knowledge of the platform; rigorous testing with XCTest and XCUITest Building and maintaining modular mobile frameworks; dependency management with Swift Package Manager Deep understanding of MVVM and VIPER; and dependency injection Proficient with both UIKit and SwiftUI Proficiency in CI/CD and release management process; TestFlight, phased rollouts, feature flags, A/B testing, crash analytics App lifecycle, deep links/universal links, push notifications, background execution modes Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested) Desirable experience: Design systems and reusable component libraries, design tokens, accessibility Experience with tools such as Postman, Charles/Proxyman, Bitrise (or Xcode Cloud/GitHub Actions/CircleCI) Comfortable with Agile methods (Scrum/Kanban) and iterative delivery Experience working cross teams and cross platform, Android, Web, Backend Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
26/07/2026
Full time
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. As a Staff Engineer at Depop, you'll be a technical leader, driving our engineering excellence and solving our most challenging problems. You'll work in Depop's iOS Platform team and will collaborate closely with cross-functional teams and leaders in the company, making high-impact decisions that accelerate engineering efforts, define the long-term technical direction for iOS at Depop, and align with our business strategy. Your iOS expertise will not only guide your team but also build followership across the wider engineering community, mentoring others and promoting a culture of high standards and quality. Want to find out more about Depop & our engineering team? Take a look at our blog! We write about technology, people and smart engineering - / Responsibilities: Contribute high-impact code and design well-documented software that boosts team productivity and ensures scalability. Guide technical decisions for both engineering and non-technical stakeholders, preventing costly rework. Act as a trusted advisor, mentoring engineers to improve their effectiveness and technical skills. Act as a strategic partner to engineering and product leadership, providing a strong viewpoint on the architecture and development processes needed to enable the business to move faster and build more effectively. Collaborate across teams and navigate sophisticated situations to foster strong partnerships. Proactively identify and tackle ambiguous technical problems that improve team productivity and enhance system reliability. Ensure platform health and implement high standards, leading swift incident resolution and minimising major incidents. Promote a culture of high standards and accountability, leading by example and inspiring excellence. Lead cross-functional initiatives to modernise the iOS app and improve developer velocity, collaborating with other teams to unblock and accelerate key business goals." Drive technical guilds and working groups to share knowledge, build consensus, and deliver on the long-term iOS vision by bringing other engineers along on the journey. Leverage deep domain expertise to define and champion the long-term architectural vision for the iOS application, guiding prioritisation in line with business goals and new advancements in the iOS space. Qualifications: Strong communication and collaboration skills with both technical and non-technical teams. Proven track record of designing and delivering a long-term technical vision for complex, large-scale mobile applications. Proven ability to lead technical decisions and drive projects to completion. Experience mentoring and coaching developers at any level. Experience identifying and driving solutions for ambiguous and complex technical challenges at scale, demonstrating a clear "been there, done that" perspective. Essential skills: Expert Swift/iOS engineer with deep knowledge of the platform; rigorous testing with XCTest and XCUITest Building and maintaining modular mobile frameworks; dependency management with Swift Package Manager Deep understanding of MVVM and VIPER; and dependency injection Proficient with both UIKit and SwiftUI Proficiency in CI/CD and release management process; TestFlight, phased rollouts, feature flags, A/B testing, crash analytics App lifecycle, deep links/universal links, push notifications, background execution modes Understanding operational and non-functional requirements (such as resilience, performance and observability) and how solutions are implemented and tested) Desirable experience: Design systems and reusable component libraries, design tokens, accessibility Experience with tools such as Postman, Charles/Proxyman, Bitrise (or Xcode Cloud/GitHub Actions/CircleCI) Comfortable with Agile methods (Scrum/Kanban) and iterative delivery Experience working cross teams and cross platform, Android, Web, Backend Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Business Analyst L4 (Contract) Role Purpose The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them to delivery teams, thereby ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features, etc., ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team-project managers, pre-sales team, tech leads, architects-to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback regarding solution proposed for a particular RFP/ RFI and accordingly instruct delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying system capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before it is presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create use cases for a different project/account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analysis. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
25/07/2026
Full time
Business Analyst L4 (Contract) Role Purpose The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them to delivery teams, thereby ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features, etc., ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team-project managers, pre-sales team, tech leads, architects-to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback regarding solution proposed for a particular RFP/ RFI and accordingly instruct delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying system capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before it is presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create use cases for a different project/account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analysis. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
Hampshire County Council
City Of Westminster, London
Solution Architect WCC624467 Salary range: £56,436 - £76,872 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Closing date: 24 July 2026 Interview Date: Week Commencing 3 August 2026 About Us: THE EXTRAORDINARY STORY OF THE CARRICK YARD INVESTMENT The Finance Team in Westminster City Council is a world of extraordinary stories, where we go above and beyond for our residents - in all sorts of pioneering ways. Our work has the ability to have profound impact on residents' lives. By being smart and courageous with the council's finances means we can achieve more for our residents. Take the Carrick Yard housing development in Luton Street. When a big international building firm couldn't find a sales partner, we stepped in to create a joint venture partnership and underwrite any unsold units to protect our investment. Then when we felt a big banking partner would be overcharging the venture for financing the development, we decided to finance it ourselves. The result? 171 homes are now under construction, leading the redevelopment of the Church Street area, whilst the council is projecting a potential return on investment of almost 14% - far in excess of anything that can be achieved on cash deposits in current market conditions. And why does this success matter? Because it allows us to invest even more in public services that are the lifeblood of our communities. The Role: As a Solution Architect, you can make your own powerful contribution to people across Westminster. Working across our Digital and Innovation profile, you'll take a proactive and relentless approach to delivery, enabling impactful change that improves outcomes for Westminster's residents, businesses, visitors and staff. Your day-to-day will be varied and dynamic, including everything from creating end-to-end solutions and designs for complex services, to ensuring technology is compliant with architectural strategy and standards. Working with suppliers and delivery teams across the organisation, you'll prioritise value for money and accessibility - effectively translating user and business need into designs. An expert in your field, we'll look to you to make recommendations about which services to stop, degrade, renew or rebuild, and you'll be responsible for ensuring the technical integrity and consistency of each solution at every stage of its life cycle. An established professional with knowledge of solution architecture and its relevant technologies, tools, platforms, best practice, industry trends and risks, you'll have previous experience delivering designs, patterns and decisions in an agile development environment. Your knowledge of modern technology practices around infrastructure, hosting, platforms and integration will be vast, as will your understanding of the environmental footprint of technology. On a personal level, you'll be a strong communicator capable of explaining complex topics to non technical stakeholders. Collaborative, proactive and highly organised, you'll be passionate about improving the Council's technology suite for the benefit of people across Westminster. This is a fantastic opportunity to help shape an agile, innovative service, and to supercharge your career in the process. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self declare this to the hiring manager as part of our positive action commitments. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three quarters of a million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
25/07/2026
Full time
Solution Architect WCC624467 Salary range: £56,436 - £76,872 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Closing date: 24 July 2026 Interview Date: Week Commencing 3 August 2026 About Us: THE EXTRAORDINARY STORY OF THE CARRICK YARD INVESTMENT The Finance Team in Westminster City Council is a world of extraordinary stories, where we go above and beyond for our residents - in all sorts of pioneering ways. Our work has the ability to have profound impact on residents' lives. By being smart and courageous with the council's finances means we can achieve more for our residents. Take the Carrick Yard housing development in Luton Street. When a big international building firm couldn't find a sales partner, we stepped in to create a joint venture partnership and underwrite any unsold units to protect our investment. Then when we felt a big banking partner would be overcharging the venture for financing the development, we decided to finance it ourselves. The result? 171 homes are now under construction, leading the redevelopment of the Church Street area, whilst the council is projecting a potential return on investment of almost 14% - far in excess of anything that can be achieved on cash deposits in current market conditions. And why does this success matter? Because it allows us to invest even more in public services that are the lifeblood of our communities. The Role: As a Solution Architect, you can make your own powerful contribution to people across Westminster. Working across our Digital and Innovation profile, you'll take a proactive and relentless approach to delivery, enabling impactful change that improves outcomes for Westminster's residents, businesses, visitors and staff. Your day-to-day will be varied and dynamic, including everything from creating end-to-end solutions and designs for complex services, to ensuring technology is compliant with architectural strategy and standards. Working with suppliers and delivery teams across the organisation, you'll prioritise value for money and accessibility - effectively translating user and business need into designs. An expert in your field, we'll look to you to make recommendations about which services to stop, degrade, renew or rebuild, and you'll be responsible for ensuring the technical integrity and consistency of each solution at every stage of its life cycle. An established professional with knowledge of solution architecture and its relevant technologies, tools, platforms, best practice, industry trends and risks, you'll have previous experience delivering designs, patterns and decisions in an agile development environment. Your knowledge of modern technology practices around infrastructure, hosting, platforms and integration will be vast, as will your understanding of the environmental footprint of technology. On a personal level, you'll be a strong communicator capable of explaining complex topics to non technical stakeholders. Collaborative, proactive and highly organised, you'll be passionate about improving the Council's technology suite for the benefit of people across Westminster. This is a fantastic opportunity to help shape an agile, innovative service, and to supercharge your career in the process. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self declare this to the hiring manager as part of our positive action commitments. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three quarters of a million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
IT Project Manager - Fixed Term Contract Department: Operations - IT Employment Type: Fixed Term Contract Location: Remote Description About Sumer Sumer is one of the UK's leading mid market accountancy and advisory groups, bringing together a network of high quality regional firms. Through continued growth and acquisition, Sumer is building a modern, secure and scalable technology platform to support over 2,500 colleagues across multiple businesses and locations. Role Overview We are seeking an experienced IT Project Manager to lead and deliver a portfolio of technology, infrastructure, cyber security and business transformation projects across the Sumer Group. The successful candidate will be responsible for managing projects from initiation through to delivery, working closely with technical teams, third party suppliers, business stakeholders and senior leadership. Projects will range from cloud migrations and cyber security initiatives to acquisitions, systems integrations and business application deployments. This is an excellent opportunity for a highly organised and commercially aware project manager who enjoys working in a fast paced, growing organisation. Key Responsibilities Manage multiple concurrent IT projects across the Sumer Group. Develop and maintain project plans, schedules, budgets and resource allocations. Lead project governance activities including status reporting, RAID management and steering group updates. Coordinate internal technical teams, third party suppliers and business stakeholders. Ensure projects are delivered on time, within scope and within budget. Facilitate workshops, requirements gathering sessions and project planning meetings. Manage project risks, dependencies and issues through to resolution. Support technology integration activities relating to acquisitions and onboarding of new firms. Oversee infrastructure, cloud, cyber security and business application projects. Ensure appropriate change management and user adoption activities are completed. Produce project documentation including business cases, project charters, implementation plans and post project reviews. Track project benefits and support successful handover into operational support teams. Contribute to the continual improvement of project management standards, templates and governance processes. Key Project Areas The role may involve delivering projects such as: Microsoft 365 and Azure initiatives. Cyber security programmes including MDR, SIEM, security awareness and vulnerability management. Email security and compliance platforms. Identity and access management projects. Infrastructure modernisation and cloud transformation. Business application deployments and integrations. Merger and acquisition technology onboarding activities. Network and connectivity improvements. End user computing and workplace technology projects. Skills, Knowledge & Expertise Essential Proven experience delivering IT projects within a medium or large organisation. Strong understanding of project management methodologies including Agile, Waterfall and hybrid approaches. Experience managing multiple projects simultaneously. Excellent stakeholder management and communication skills. Experience working with third party suppliers and managed service providers. Strong planning, organisational and risk management skills. Experience producing executive level reporting and presentations. Ability to translate technical concepts into business language. Desirable Experience within professional services, accountancy, legal or financial services organisations. Knowledge of Microsoft 365, Azure and Entra ID. Experience delivering cyber security projects. Experience supporting mergers, acquisitions or business integrations. PRINCE2 Practitioner, AgilePM, PMP or equivalent certification. Familiarity with ITIL principles. At Sumer, we know everyone's journey is different. That's why we're committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know. Our values represent what matters most to us and guide how we work every day: We Shine Together We Do the Right Thing We Make It Count We know diverse teams make us stronger. That's why we're creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
25/07/2026
Full time
IT Project Manager - Fixed Term Contract Department: Operations - IT Employment Type: Fixed Term Contract Location: Remote Description About Sumer Sumer is one of the UK's leading mid market accountancy and advisory groups, bringing together a network of high quality regional firms. Through continued growth and acquisition, Sumer is building a modern, secure and scalable technology platform to support over 2,500 colleagues across multiple businesses and locations. Role Overview We are seeking an experienced IT Project Manager to lead and deliver a portfolio of technology, infrastructure, cyber security and business transformation projects across the Sumer Group. The successful candidate will be responsible for managing projects from initiation through to delivery, working closely with technical teams, third party suppliers, business stakeholders and senior leadership. Projects will range from cloud migrations and cyber security initiatives to acquisitions, systems integrations and business application deployments. This is an excellent opportunity for a highly organised and commercially aware project manager who enjoys working in a fast paced, growing organisation. Key Responsibilities Manage multiple concurrent IT projects across the Sumer Group. Develop and maintain project plans, schedules, budgets and resource allocations. Lead project governance activities including status reporting, RAID management and steering group updates. Coordinate internal technical teams, third party suppliers and business stakeholders. Ensure projects are delivered on time, within scope and within budget. Facilitate workshops, requirements gathering sessions and project planning meetings. Manage project risks, dependencies and issues through to resolution. Support technology integration activities relating to acquisitions and onboarding of new firms. Oversee infrastructure, cloud, cyber security and business application projects. Ensure appropriate change management and user adoption activities are completed. Produce project documentation including business cases, project charters, implementation plans and post project reviews. Track project benefits and support successful handover into operational support teams. Contribute to the continual improvement of project management standards, templates and governance processes. Key Project Areas The role may involve delivering projects such as: Microsoft 365 and Azure initiatives. Cyber security programmes including MDR, SIEM, security awareness and vulnerability management. Email security and compliance platforms. Identity and access management projects. Infrastructure modernisation and cloud transformation. Business application deployments and integrations. Merger and acquisition technology onboarding activities. Network and connectivity improvements. End user computing and workplace technology projects. Skills, Knowledge & Expertise Essential Proven experience delivering IT projects within a medium or large organisation. Strong understanding of project management methodologies including Agile, Waterfall and hybrid approaches. Experience managing multiple projects simultaneously. Excellent stakeholder management and communication skills. Experience working with third party suppliers and managed service providers. Strong planning, organisational and risk management skills. Experience producing executive level reporting and presentations. Ability to translate technical concepts into business language. Desirable Experience within professional services, accountancy, legal or financial services organisations. Knowledge of Microsoft 365, Azure and Entra ID. Experience delivering cyber security projects. Experience supporting mergers, acquisitions or business integrations. PRINCE2 Practitioner, AgilePM, PMP or equivalent certification. Familiarity with ITIL principles. At Sumer, we know everyone's journey is different. That's why we're committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know. Our values represent what matters most to us and guide how we work every day: We Shine Together We Do the Right Thing We Make It Count We know diverse teams make us stronger. That's why we're creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
Job Overview We are Citi's Application, Platform and Engineering team, a start up with the exciting mission of shaping the direction of travel for the entire bank under the Chief Technology Office, by defining the tech and engineering strategy for the bank. We are a team of talented engineers, product managers and tech SMEs, taking ambiguous concepts and making them real by engineering cutting edge products at planetary scale! We are solely focused on the most modern technology and engineering disciplines such as generative AI, cloud, security, modern app stacks (with Golang, Gatekeeper), open source and the latest and greatest in the Kubernetes ecosystem. Generative AI is a growing space; we ask that you share with us any specific AI engineering projects utilising LLMs that you're proud of in your application. Ideally these projects should show off complex and clever architectures or a systematic evaluation of an LLM's behaviour. You might be a good fit if you Golang expertise essential. Bring your deep dive Golang engineering expertise from building high performance, large scale production systems. Thrive in a results driven environment, where flexibility fuels impact. Be a game changer, ready to step beyond your designated role. Love the synergy of pair programming? So do we! Seize the opportunity to engineer robust, scalable platforms that power AI applications at enterprise scale. Jump in! A relentless passion to learn more about distributed systems, cloud native architectures, and bringing your knowledge to shape Citi's engineering future. What you'll do within the Tech Strategy team Build AI powered products from 0 1 - Engineer production grade, business facing AI platforms with clean, performant, and maintainable Go code from day one. Design and build high performance backend services - Architect and implement low latency, high throughput microservices in Go that operate reliably at planetary scale. Design and build developer tools and frameworks - Create reusable libraries, SDKs, and internal tooling in Go that accelerate development across fast paced engineering teams. Tackle complex distributed systems challenges - Design solutions for concurrency, fault tolerance, data consistency, and service orchestration across large scale distributed environments. Champion engineering excellence - Drive best practices in code quality, testing strategies, CI/CD pipelines, and observability to maintain velocity without sacrificing reliability. Mentor and elevate the team - Guide other engineers on Go idioms, system design patterns, performance optimisation, and building software that scales. Experience That Will Help You Succeed In This Role Production system builder - proven track record of architecting and building large scale, high availability production applications and business facing platforms from the ground up using Go. Advanced Go expertise - deep proficiency in Go's concurrency model (goroutines, channels, select), memory management, profiling, and performance tuning for latency sensitive systems. Microservices and API design - extensive experience designing, building, and maintaining RESTful and gRPC APIs with a focus on clean contracts, versioning, and backward compatibility in high traffic production systems. HashiCorp Vault and secrets management - experience integrating with Vault for dynamic credentials, secrets engines, and enterprise scale secrets management within Go services. Enterprise authentication & authorization - designing and implementing OAuth, JWT, RBAC, and complex identity systems with fine grained access controls in business critical applications. Cloud native and Kubernetes expertise - building, deploying, and operating containerised Go applications in Kubernetes, leveraging service meshes, Helm charts, and cloud native patterns at enterprise scale. AI/ML platform engineering - experience building backend infrastructure and APIs that serve AI/ML models, manage inference pipelines, and support LLM powered applications at scale. Observability and reliability engineering - implementing comprehensive logging, metrics, distributed tracing, and alerting to ensure system health and rapid incident resolution. Database and data layer proficiency - strong experience with both SQL (PostgreSQL, MySQL) and NoSQL (Redis, MongoDB, DynamoDB) databases, including schema design, query optimisation, and caching strategies. Testing and CI/CD mastery - building robust test suites (unit, integration, end to end) and designing CI/CD pipelines that enable rapid, confident deployments to production. What We Believe In We do not have boundaries between backend engineering and product development, and we expect all our technical staff to contribute to both as needed. We take a product focused approach to engineering and care about building solutions that are robust, scalable, and easy for developers to use. We enjoy working in a fast paced team tackling cutting edge engineering problems by constantly testing and learning. We enjoy pair programming for our platform services; we are lean in our approach and remove bureaucracy where we see it. We believe in delivering working software fast, iterating and pivoting as we go, rather than defining the perfect architecture upfront. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave/li> Special discounts for employees, family, and friends Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Job Overview We are Citi's Application, Platform and Engineering team, a start up with the exciting mission of shaping the direction of travel for the entire bank under the Chief Technology Office, by defining the tech and engineering strategy for the bank. We are a team of talented engineers, product managers and tech SMEs, taking ambiguous concepts and making them real by engineering cutting edge products at planetary scale! We are solely focused on the most modern technology and engineering disciplines such as generative AI, cloud, security, modern app stacks (with Golang, Gatekeeper), open source and the latest and greatest in the Kubernetes ecosystem. Generative AI is a growing space; we ask that you share with us any specific AI engineering projects utilising LLMs that you're proud of in your application. Ideally these projects should show off complex and clever architectures or a systematic evaluation of an LLM's behaviour. You might be a good fit if you Golang expertise essential. Bring your deep dive Golang engineering expertise from building high performance, large scale production systems. Thrive in a results driven environment, where flexibility fuels impact. Be a game changer, ready to step beyond your designated role. Love the synergy of pair programming? So do we! Seize the opportunity to engineer robust, scalable platforms that power AI applications at enterprise scale. Jump in! A relentless passion to learn more about distributed systems, cloud native architectures, and bringing your knowledge to shape Citi's engineering future. What you'll do within the Tech Strategy team Build AI powered products from 0 1 - Engineer production grade, business facing AI platforms with clean, performant, and maintainable Go code from day one. Design and build high performance backend services - Architect and implement low latency, high throughput microservices in Go that operate reliably at planetary scale. Design and build developer tools and frameworks - Create reusable libraries, SDKs, and internal tooling in Go that accelerate development across fast paced engineering teams. Tackle complex distributed systems challenges - Design solutions for concurrency, fault tolerance, data consistency, and service orchestration across large scale distributed environments. Champion engineering excellence - Drive best practices in code quality, testing strategies, CI/CD pipelines, and observability to maintain velocity without sacrificing reliability. Mentor and elevate the team - Guide other engineers on Go idioms, system design patterns, performance optimisation, and building software that scales. Experience That Will Help You Succeed In This Role Production system builder - proven track record of architecting and building large scale, high availability production applications and business facing platforms from the ground up using Go. Advanced Go expertise - deep proficiency in Go's concurrency model (goroutines, channels, select), memory management, profiling, and performance tuning for latency sensitive systems. Microservices and API design - extensive experience designing, building, and maintaining RESTful and gRPC APIs with a focus on clean contracts, versioning, and backward compatibility in high traffic production systems. HashiCorp Vault and secrets management - experience integrating with Vault for dynamic credentials, secrets engines, and enterprise scale secrets management within Go services. Enterprise authentication & authorization - designing and implementing OAuth, JWT, RBAC, and complex identity systems with fine grained access controls in business critical applications. Cloud native and Kubernetes expertise - building, deploying, and operating containerised Go applications in Kubernetes, leveraging service meshes, Helm charts, and cloud native patterns at enterprise scale. AI/ML platform engineering - experience building backend infrastructure and APIs that serve AI/ML models, manage inference pipelines, and support LLM powered applications at scale. Observability and reliability engineering - implementing comprehensive logging, metrics, distributed tracing, and alerting to ensure system health and rapid incident resolution. Database and data layer proficiency - strong experience with both SQL (PostgreSQL, MySQL) and NoSQL (Redis, MongoDB, DynamoDB) databases, including schema design, query optimisation, and caching strategies. Testing and CI/CD mastery - building robust test suites (unit, integration, end to end) and designing CI/CD pipelines that enable rapid, confident deployments to production. What We Believe In We do not have boundaries between backend engineering and product development, and we expect all our technical staff to contribute to both as needed. We take a product focused approach to engineering and care about building solutions that are robust, scalable, and easy for developers to use. We enjoy working in a fast paced team tackling cutting edge engineering problems by constantly testing and learning. We enjoy pair programming for our platform services; we are lean in our approach and remove bureaucracy where we see it. We believe in delivering working software fast, iterating and pivoting as we go, rather than defining the perfect architecture upfront. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave/li> Special discounts for employees, family, and friends Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
The national salary range is £29,303 - £31,061, London salary range is £33,551 - £ 35,564. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location Leeds, London, Loughborough Region East Midlands, London, Yorkshire and the Humber Closing Date 04-Aug-2026 Post Type Permanent EO Number of jobs available 1 Reserve List 12 Months Job ID 20227 Descriptions & requirements EO Service Desk Analyst, Judicial Digital Services Team and Job Description The Judicial Digital Services (JDS) function is a small, friendly, and welcoming team within the Judicial Office which will have 12 team members. The JDS team lead the development and delivery of products for the judiciary and other audiences such as members of the public and legal professionals. The team also collaborate with HMCTS/MOJ on various products where integration and development is required to meet user goals. An exciting opportunity has arisen to join our growing team as a Service Desk Analyst, where you will play a vital role in supporting our Judiciary. You will provide technical support across a wide range of bespoke IT systems and services. You will respond to a wide range of incidents from across the Judiciary to help uphold the rule of Law. You will log, process, and diagnose each issue efficiently to provide excellent communication and end user care while working effectively with colleagues to deliver the right solution. We are committed to continuous improvement in customer service, responsiveness, and building relationships. In this role, you'll be a big part of that, ensuring issues are resolved and helping us build trust in our reliable service. You will be able to turn your problem-solving skills, resourcefulness, and flexibility to each unique issue and thrive in our agile team. While an understanding of priority classifications, Service Level Agreements, and the ITIL framework would support you in this role, these are not essential as you will work closely with the Service Desk Manager to broaden your knowledge and learning and development training opportunities are available. Responsibilities Skills & Experience: As a Service Desk Analyst, you will: Manage incoming issues logged to Judicial Digital Services via our two primary channels, providing support to end users in a calm and professional manner. Support the Judiciary by answering their technical and access enquires where necessary and provide remedial support where required to assist in their day-to day job. Use Azure Active Directory and other system tools to assist with managing accounts, conduct account creations and password resets where required while confirming user identity / their rights to access. Troubleshoot system information to identify system faults or issues promptly, using information and support guidelines set out by the Service Desk Manager and policy issued to the group. Work with various software suppliers in conjunction with the Service Desk Manager to identify and resolve technical issues. Assist the Service Desk Manager with projects and related software tools by providing support and troubleshooting. Assist with the testing of new features and technical fixes on software and tools as they become available. Support the team to identify where digital processes could be improved based on service queries and patterns of issues. Work with Service Desk Manager to build and improve the overall Service Desk function across the various Judicial digital services. Experience: Training by the Digital Services Team will be provided for the role in addition to external training. However, the ideal candidate would have: A keen interest and enthusiasm for digital technology and the latest web trends Excellent verbal and written communications skills Experience using ITSM ticketing support tools such as ServiceNow, JIRA, or Zendesk. Experience providing support to customers either within an IT function or similar support environment. Managing a quality service Working Together Seeing The Big Picture Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. . click apply for full job details
25/07/2026
Full time
The national salary range is £29,303 - £31,061, London salary range is £33,551 - £ 35,564. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach External Location Leeds, London, Loughborough Region East Midlands, London, Yorkshire and the Humber Closing Date 04-Aug-2026 Post Type Permanent EO Number of jobs available 1 Reserve List 12 Months Job ID 20227 Descriptions & requirements EO Service Desk Analyst, Judicial Digital Services Team and Job Description The Judicial Digital Services (JDS) function is a small, friendly, and welcoming team within the Judicial Office which will have 12 team members. The JDS team lead the development and delivery of products for the judiciary and other audiences such as members of the public and legal professionals. The team also collaborate with HMCTS/MOJ on various products where integration and development is required to meet user goals. An exciting opportunity has arisen to join our growing team as a Service Desk Analyst, where you will play a vital role in supporting our Judiciary. You will provide technical support across a wide range of bespoke IT systems and services. You will respond to a wide range of incidents from across the Judiciary to help uphold the rule of Law. You will log, process, and diagnose each issue efficiently to provide excellent communication and end user care while working effectively with colleagues to deliver the right solution. We are committed to continuous improvement in customer service, responsiveness, and building relationships. In this role, you'll be a big part of that, ensuring issues are resolved and helping us build trust in our reliable service. You will be able to turn your problem-solving skills, resourcefulness, and flexibility to each unique issue and thrive in our agile team. While an understanding of priority classifications, Service Level Agreements, and the ITIL framework would support you in this role, these are not essential as you will work closely with the Service Desk Manager to broaden your knowledge and learning and development training opportunities are available. Responsibilities Skills & Experience: As a Service Desk Analyst, you will: Manage incoming issues logged to Judicial Digital Services via our two primary channels, providing support to end users in a calm and professional manner. Support the Judiciary by answering their technical and access enquires where necessary and provide remedial support where required to assist in their day-to day job. Use Azure Active Directory and other system tools to assist with managing accounts, conduct account creations and password resets where required while confirming user identity / their rights to access. Troubleshoot system information to identify system faults or issues promptly, using information and support guidelines set out by the Service Desk Manager and policy issued to the group. Work with various software suppliers in conjunction with the Service Desk Manager to identify and resolve technical issues. Assist the Service Desk Manager with projects and related software tools by providing support and troubleshooting. Assist with the testing of new features and technical fixes on software and tools as they become available. Support the team to identify where digital processes could be improved based on service queries and patterns of issues. Work with Service Desk Manager to build and improve the overall Service Desk function across the various Judicial digital services. Experience: Training by the Digital Services Team will be provided for the role in addition to external training. However, the ideal candidate would have: A keen interest and enthusiasm for digital technology and the latest web trends Excellent verbal and written communications skills Experience using ITSM ticketing support tools such as ServiceNow, JIRA, or Zendesk. Experience providing support to customers either within an IT function or similar support environment. Managing a quality service Working Together Seeing The Big Picture Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. . click apply for full job details
Starting Point Recruitment
Milton Keynes, Buckinghamshire
Lead CNC Programmer & Machinist Permanent, Full time £55,000 - £65,000 per year Buckinghamshire Visa sponsorship is not available for this position. Are you an experienced CNC Programmer and Machinist who enjoys taking ownership from programming through to producing high-quality finished components? Do you have the confidence to programme, set, prove out and machine complex components while continuously looking for ways to improve processes, reduce cycle times and raise manufacturing standards? Would you like to join a business where you'll have a clear progression path into a Production Manager role as the company grows, while working on cutting-edge aerospace, defence and advanced engineering projects? The Opportunity: Our client is looking for a Lead CNC Programmer & Machinist to join their growing operation in Milton Keynes. This is a unique opportunity to become one of the first technical hires within an ambitious manufacturing business, where your expertise will directly influence how the factory operates for years to come. This isn't just another machining role. You'll take ownership of the entire manufacturing process from CAM programming and machine setup through to production, inspection and continuous process improvement. As the business grows, you'll also have the opportunity to mentor future team members and progress into a Production Manager position. Key Responsibilities: Programme, set and operate CNC machines from engineering drawings and STEP files. Produce high-quality precision components to tight tolerances. Optimise toolpaths, cutting strategies and machining processes. Select tooling, fixtures and workholding solutions. Carry out first-off inspections and ensure components meet quality standards. Create setup sheets, machining documentation and standard operating procedures. Work closely with the leadership team to establish manufacturing best practices. Assist with machine installation, commissioning and process development. Support continuous improvement initiatives to maximise efficiency and productivity. We're looking for someone who has: At least 4 years' experience within a CNC machining environment. Strong CAM programming experience using software such as Hypermill, Mastercam, Fusion 360, Siemens NX or similar. Experience programming, setting and operating CNC machinery. Excellent understanding of machining strategies, tooling, feeds and speeds. The ability to read complex engineering drawings and GD&T. Experience inspecting precision machined components using standard inspection equipment. A proactive mindset with a passion for continuous improvement and problem solving. Desirable Experience: Aerospace, defence or high-precision manufacturing experience. Experience machining titanium, Inconel or other exotic materials. Knowledge of AS9100 quality standards. CMM, probing or advanced metrology experience. What's in it for you? Above market salary with performance-related bonus. Genuine opportunity to influence how a manufacturing facility is built and operated. Clear progression into a Production Manager role. Work on exciting projects across aerospace, defence and advanced engineering sectors. Modern equipment and investment in the latest manufacturing technologies. Ongoing training and professional development. Workplace pension. 28 days holiday including bank holidays. Full PPE and tooling provided. If you're looking for more than just another CNC role and want the opportunity to make a genuine impact within a forward-thinking manufacturing business, we'd love to hear from you.
25/07/2026
Full time
Lead CNC Programmer & Machinist Permanent, Full time £55,000 - £65,000 per year Buckinghamshire Visa sponsorship is not available for this position. Are you an experienced CNC Programmer and Machinist who enjoys taking ownership from programming through to producing high-quality finished components? Do you have the confidence to programme, set, prove out and machine complex components while continuously looking for ways to improve processes, reduce cycle times and raise manufacturing standards? Would you like to join a business where you'll have a clear progression path into a Production Manager role as the company grows, while working on cutting-edge aerospace, defence and advanced engineering projects? The Opportunity: Our client is looking for a Lead CNC Programmer & Machinist to join their growing operation in Milton Keynes. This is a unique opportunity to become one of the first technical hires within an ambitious manufacturing business, where your expertise will directly influence how the factory operates for years to come. This isn't just another machining role. You'll take ownership of the entire manufacturing process from CAM programming and machine setup through to production, inspection and continuous process improvement. As the business grows, you'll also have the opportunity to mentor future team members and progress into a Production Manager position. Key Responsibilities: Programme, set and operate CNC machines from engineering drawings and STEP files. Produce high-quality precision components to tight tolerances. Optimise toolpaths, cutting strategies and machining processes. Select tooling, fixtures and workholding solutions. Carry out first-off inspections and ensure components meet quality standards. Create setup sheets, machining documentation and standard operating procedures. Work closely with the leadership team to establish manufacturing best practices. Assist with machine installation, commissioning and process development. Support continuous improvement initiatives to maximise efficiency and productivity. We're looking for someone who has: At least 4 years' experience within a CNC machining environment. Strong CAM programming experience using software such as Hypermill, Mastercam, Fusion 360, Siemens NX or similar. Experience programming, setting and operating CNC machinery. Excellent understanding of machining strategies, tooling, feeds and speeds. The ability to read complex engineering drawings and GD&T. Experience inspecting precision machined components using standard inspection equipment. A proactive mindset with a passion for continuous improvement and problem solving. Desirable Experience: Aerospace, defence or high-precision manufacturing experience. Experience machining titanium, Inconel or other exotic materials. Knowledge of AS9100 quality standards. CMM, probing or advanced metrology experience. What's in it for you? Above market salary with performance-related bonus. Genuine opportunity to influence how a manufacturing facility is built and operated. Clear progression into a Production Manager role. Work on exciting projects across aerospace, defence and advanced engineering sectors. Modern equipment and investment in the latest manufacturing technologies. Ongoing training and professional development. Workplace pension. 28 days holiday including bank holidays. Full PPE and tooling provided. If you're looking for more than just another CNC role and want the opportunity to make a genuine impact within a forward-thinking manufacturing business, we'd love to hear from you.
SRLV are a medium-sized firm of Chartered Accountants and Business advisors based in Fitzrovia, a vibrant and exciting spot in Central London. We work across a variety of exciting industries including Music, Entertainment, Media and Sport providing services to high profile individuals, owner managed businesses, listed companies and international entities. Our founding partners continue to drive our success through a passion for and commitment to building strong relationships and working in partnership with our clients. We focus on people as individuals, allowing and supporting you to grow and develop within our firm. We value our differences and know that diversity across our team is what enables us to deliver the best service for our clients. We are committed to ensuring that everyone at SRLV feels they can bring their full selves to work and can thrive in an inclusive and safe space. THE ROLE An exciting opportunity has arisen for an IT Modern Workplace Support Analyst to join a leading London-based accountancy firm. The successful candidate will provide high quality deskside and remote technical support whilst helping to manage and enhance the firm's modern Microsoft endpoint environment. This business facing role is primarily focused on providing first and second line support for all IT related requests and issues within the Service Desk team. This includes the logging of incidents and carrying out investigations of both software/hardware issues all the way through to resolution, and escalation where appropriate. In addition to IT support responsibilities, the role will also support Microsoft Intune administration, Windows Autopilot deployments, application packaging and deployment activities. Core technical skills required to be successful include Windows 11, Microsoft 365 desktop applications, Teams, Entra ID and basic network troubleshooting. Ideally you will be ITIL aware or accredited. KEY RESPONSIBILITIES Work with the current Support Analyst to provide first and second line desktop support for the Service Desk, based on a rotating shift pattern covering core support hours between 08:00 and 18:00 Accurately record all details of all calls (via telephone or email) on the ITSM application and pro-actively manage the call queue on a regular basis Maintain a high degree of customer service for all support queries and adhere to all service management principles Take ownership of user problems and be proactive when dealing with user issues Work with IT Team, Managed Service Provider and third-party vendors to solve complex problems Update and maintain the IT asset database whilst ensuring a high degree of accuracy Support the firm's laptop environment with Windows 11 and Microsoft 365 desktop applications Provide support for key business applications (including regular updates which will involve some out-of-hours work), such as CCH Practice Management/Personal Tax, Alphatax, Caseware Audit/Accounts Production, Intapp Documents and FibreCRM Package, test, deploy, maintain, and troubleshoot desktop applications using Microsoft Intune and endpoint management technologies Support Windows Autopilot provisioning and endpoint lifecycle management processes Provide remote assistance to support staff and partners working away from the office Provide support for the cloud hosted Teams telephony solution and support of audio-visual systems in meeting rooms Support new and existing users in the effective use of the firm's IT systems by providing necessary training and advice including induction training for new staff Follow and maintain departmental processes, including laptop/smartphone deployments and joiners, movers and leavers Assist the IT Manager with the implementation of new projects ESSENTIAL EXPERIENCE AND SKILLS Approximately five plus years' experience providing first and second line IT support within a Microsoft-based environment Experience using an IT service management (ITSM) tool or ticketing systems for incidents, requests, and change management
25/07/2026
Full time
SRLV are a medium-sized firm of Chartered Accountants and Business advisors based in Fitzrovia, a vibrant and exciting spot in Central London. We work across a variety of exciting industries including Music, Entertainment, Media and Sport providing services to high profile individuals, owner managed businesses, listed companies and international entities. Our founding partners continue to drive our success through a passion for and commitment to building strong relationships and working in partnership with our clients. We focus on people as individuals, allowing and supporting you to grow and develop within our firm. We value our differences and know that diversity across our team is what enables us to deliver the best service for our clients. We are committed to ensuring that everyone at SRLV feels they can bring their full selves to work and can thrive in an inclusive and safe space. THE ROLE An exciting opportunity has arisen for an IT Modern Workplace Support Analyst to join a leading London-based accountancy firm. The successful candidate will provide high quality deskside and remote technical support whilst helping to manage and enhance the firm's modern Microsoft endpoint environment. This business facing role is primarily focused on providing first and second line support for all IT related requests and issues within the Service Desk team. This includes the logging of incidents and carrying out investigations of both software/hardware issues all the way through to resolution, and escalation where appropriate. In addition to IT support responsibilities, the role will also support Microsoft Intune administration, Windows Autopilot deployments, application packaging and deployment activities. Core technical skills required to be successful include Windows 11, Microsoft 365 desktop applications, Teams, Entra ID and basic network troubleshooting. Ideally you will be ITIL aware or accredited. KEY RESPONSIBILITIES Work with the current Support Analyst to provide first and second line desktop support for the Service Desk, based on a rotating shift pattern covering core support hours between 08:00 and 18:00 Accurately record all details of all calls (via telephone or email) on the ITSM application and pro-actively manage the call queue on a regular basis Maintain a high degree of customer service for all support queries and adhere to all service management principles Take ownership of user problems and be proactive when dealing with user issues Work with IT Team, Managed Service Provider and third-party vendors to solve complex problems Update and maintain the IT asset database whilst ensuring a high degree of accuracy Support the firm's laptop environment with Windows 11 and Microsoft 365 desktop applications Provide support for key business applications (including regular updates which will involve some out-of-hours work), such as CCH Practice Management/Personal Tax, Alphatax, Caseware Audit/Accounts Production, Intapp Documents and FibreCRM Package, test, deploy, maintain, and troubleshoot desktop applications using Microsoft Intune and endpoint management technologies Support Windows Autopilot provisioning and endpoint lifecycle management processes Provide remote assistance to support staff and partners working away from the office Provide support for the cloud hosted Teams telephony solution and support of audio-visual systems in meeting rooms Support new and existing users in the effective use of the firm's IT systems by providing necessary training and advice including induction training for new staff Follow and maintain departmental processes, including laptop/smartphone deployments and joiners, movers and leavers Assist the IT Manager with the implementation of new projects ESSENTIAL EXPERIENCE AND SKILLS Approximately five plus years' experience providing first and second line IT support within a Microsoft-based environment Experience using an IT service management (ITSM) tool or ticketing systems for incidents, requests, and change management
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
25/07/2026
Full time
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
25/07/2026
Full time
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
25/07/2026
Full time
Netcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We're proud of our talented team and the value each person brings, and we've built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. The Role This role partners closely with Engineering to translate product strategy into actionable plans and successful delivery across multiple teams. It involves deep collaboration with stakeholders to prioritize projects, analyze trade-offs, and maintain a clear, prioritized backlog. Facilitates project kick-offs, ensures engineering documentation aligns with requirements, and monitors telemetry to inform recommendations. With strong organizational awareness, they track progress, identify blockers, and elevate issues as needed, while helping shape product strategy and maintaining trusted relationships across engineering leadership. This role can be based in either our London, Bath or Manchester offices, but you'll have hybrid and flexible working options. Day to Day, This Is What You'll Be Doing Collaborating with stakeholders to collect feedback and gather and prioritise product requirements. Work closely with Engineering to ensure successful roadmap execution while building alignment and support for key initiatives across technical and business stakeholders. Using analytics and user research, measure the success of feature releases and help inform future development decisions. Collaborating with Marketing to create effective go-to-market strategies and materials. Supporting sales efforts through product knowledge and participation in customer discussions. Collaborating with UX/UI teams to help build and deliver an outstanding customer experience. To Be Successful, You'll Need Previous proven experience as a Product Manager in a B2B SaaS setting. Exceptional communication skills; ability to clearly articulate what is being built and why, and engage effectively with all relevant stakeholders. Demonstrable experience of successful decision making and product/feature launches. Experience of designing and implementing a product management process and using that process to develop products/features from ideation to delivery across cross-functional teams. Proven ability to respond to and prioritise changing needs effectively. Demonstrable ability to manage multiple concurrent projects/tasks and deliver on time to a high standard. A strong understanding of software development. Good data analysis skills, gathering meaningful insights from service analytics and stakeholders. Experience working in cybersecurity preferred. Familiarity with Agile/Scrum methodologies. Experience leveraging modern product management platforms and AI-powered tools to enhance productivity, decision-making, and execution. The Reward Package 33 days annual leave - includes public holidays which can be worked if you prefer. Generous enhanced family leave and pay. Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months. Salary sacrifice pension with matched employer contributions up to 5% + NI savings. Private health cover, including access to a private GP service. Life Assurance at 4 salary. Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long-term success. Hybrid and flexible working options. Meals, snacks, and drinks provided in the office. Comprehensive health, safety, and wellness service available 24/7 for you and your family. Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career. Two Volunteering Days per year, to allow you to contribute to your wider community or charity. Spot reward bonus scheme to reward truly outstanding contributions. Diversity, Equity & Inclusion This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. We're also happy to make adjustments to the hiring process to ensure every candidate can participate fully. Please note: Netcraft does not accept unsolicited approaches from external recruiters.
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
25/07/2026
Full time
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Team/Role Overview: Citi Commercial Cards is a leading provider of payment solutions to a wide range of corporations, financial institutions, and public sector organisations, offering global Issuing capabilities in over 60 countries. Our Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi's Commercial Card offering, supporting millions of cardholders and transactions everyday around the globe.Ecommerce represents one of our fastest growing segments and most strategic business opportunities for Commercial Cards - supporting our clients from the B2B Travel, Digital Economy and Fintech Payment spaces, with their advanced payment needs. Ecommerce spend growth and market share penetration are key focus across our Product and Sales organisations, funnelling significant investments into our global platform and the resources supporting this vertical end to end.Reporting to the Global Ecommerce Segment Head, and based in London, this Product Manager role is a high impact position aimed at growing our Ecommerce revenue, through precise strategy and execution, active product commercialisation, and implementation of effective internal & external partnerships.This role will contribute to shaping how Citi competes in the rapidly evolving Ecommerce payments landscape, progressing our transformation toward a digital native and API first product offering, while expanding into emerging new flows and payment use cases. For the successful candidate, this position will offer significant career progression opportunities into the broader Citi Payments business and Leadership teams. What you'll do: Strategy & Growth: Drive end-to-end the positioning and commercialisation for key eCommerce capabilities; serve as strategic thought partner to senior Card leadership Lead Digital Innovation: Champion Virtual Card Number (VCN) and Mobile Virtual Card (mVCA) capabilities; unlock new Card payment use cases across Healthcare, Insurance, B2B Travel, Gig economy, and Online marketplaces Product Vision: Influence roadmap and future capability developments through collection of client feedback, market insights, competitive intelligence, and emerging technology trends Market Expansion: Develop differentiating solutions for marketplace flows, combined acquiring/issuing models, cross border capabilities; drive geographic expansion into high growth markets Value Propositions: Develop executive narratives, client presentations, commercialisation strategies, and sales enablement materials that articulate differentiated value Drive Strategic Partnerships: Lead engagements with Fintechs, Flow Aggregators, and Specialized Networks to open new revenue opportunities for Citi Champion Modernisation: support the ongoing platform transformation to enhance system scalability, digital client experience, and support of new use cases Cross Business Collaboration: Partner with other Citi business lines to drive innovative and highly differentiated solutions that are mutually beneficial Thought Leadership: Represent Citi at industry forums and client workshops as subject matter expert in Ecommerce and B2B payments Scalable Models: Partner with Sales, Operations, Servicing and Onboarding to enhance Ecommerce processes, drive efficiencies, and better overall client experience Global Collaboration: Partner closely with Regional and Local teams to capture market specificities and ensure local Product fitness What we'll need from you: Professional Experience: Significant experience in Commercial Cards, B2B Payments, Digital Commerce, Fintechs, or Payments Technology, with proven success in product management, commercialisation, & strategic growth Subject Matter: Strong understanding of Ecommerce ecosystems, Virtual Card and Mobile Payments use cases, with track record of designing and commercialising complex payment solutions Strategic Leadership: Ability to develop compelling strategies and drive execution; demonstrated success with strategic partnerships, technology ventures, or platform collaborations Client Centric Approach Qualification: Credible engaging with C suite executives, procurement leaders, and technology stakeholders; strong consultative skills and trusted advisor relationships Technical Acumen: Strong technology background with understanding of API architectures, platform modernisation, and Agile/SAFe methodologies; experience partnering with Product and Technology teams Communication: Advanced storytelling and presentation skills; proven ability to influence senior stakeholders and execute in highly matrixed, global organisations Attitude & Mindset: Self starter with ownership mentality, bias for action, and comfort with autonomy in ambiguous, fast paced environments Global Collaboration: Cultural intelligence working across geographies and time zones; strong partnership orientation with reputation for integrity and delivering through others Education: Bachelor's degree required; master's or advanced degree preferred; Product & Project Management certifications valued (PMP, Prince2, SAFe) What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Team/Role Overview: Citi Commercial Cards is a leading provider of payment solutions to a wide range of corporations, financial institutions, and public sector organisations, offering global Issuing capabilities in over 60 countries. Our Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi's Commercial Card offering, supporting millions of cardholders and transactions everyday around the globe.Ecommerce represents one of our fastest growing segments and most strategic business opportunities for Commercial Cards - supporting our clients from the B2B Travel, Digital Economy and Fintech Payment spaces, with their advanced payment needs. Ecommerce spend growth and market share penetration are key focus across our Product and Sales organisations, funnelling significant investments into our global platform and the resources supporting this vertical end to end.Reporting to the Global Ecommerce Segment Head, and based in London, this Product Manager role is a high impact position aimed at growing our Ecommerce revenue, through precise strategy and execution, active product commercialisation, and implementation of effective internal & external partnerships.This role will contribute to shaping how Citi competes in the rapidly evolving Ecommerce payments landscape, progressing our transformation toward a digital native and API first product offering, while expanding into emerging new flows and payment use cases. For the successful candidate, this position will offer significant career progression opportunities into the broader Citi Payments business and Leadership teams. What you'll do: Strategy & Growth: Drive end-to-end the positioning and commercialisation for key eCommerce capabilities; serve as strategic thought partner to senior Card leadership Lead Digital Innovation: Champion Virtual Card Number (VCN) and Mobile Virtual Card (mVCA) capabilities; unlock new Card payment use cases across Healthcare, Insurance, B2B Travel, Gig economy, and Online marketplaces Product Vision: Influence roadmap and future capability developments through collection of client feedback, market insights, competitive intelligence, and emerging technology trends Market Expansion: Develop differentiating solutions for marketplace flows, combined acquiring/issuing models, cross border capabilities; drive geographic expansion into high growth markets Value Propositions: Develop executive narratives, client presentations, commercialisation strategies, and sales enablement materials that articulate differentiated value Drive Strategic Partnerships: Lead engagements with Fintechs, Flow Aggregators, and Specialized Networks to open new revenue opportunities for Citi Champion Modernisation: support the ongoing platform transformation to enhance system scalability, digital client experience, and support of new use cases Cross Business Collaboration: Partner with other Citi business lines to drive innovative and highly differentiated solutions that are mutually beneficial Thought Leadership: Represent Citi at industry forums and client workshops as subject matter expert in Ecommerce and B2B payments Scalable Models: Partner with Sales, Operations, Servicing and Onboarding to enhance Ecommerce processes, drive efficiencies, and better overall client experience Global Collaboration: Partner closely with Regional and Local teams to capture market specificities and ensure local Product fitness What we'll need from you: Professional Experience: Significant experience in Commercial Cards, B2B Payments, Digital Commerce, Fintechs, or Payments Technology, with proven success in product management, commercialisation, & strategic growth Subject Matter: Strong understanding of Ecommerce ecosystems, Virtual Card and Mobile Payments use cases, with track record of designing and commercialising complex payment solutions Strategic Leadership: Ability to develop compelling strategies and drive execution; demonstrated success with strategic partnerships, technology ventures, or platform collaborations Client Centric Approach Qualification: Credible engaging with C suite executives, procurement leaders, and technology stakeholders; strong consultative skills and trusted advisor relationships Technical Acumen: Strong technology background with understanding of API architectures, platform modernisation, and Agile/SAFe methodologies; experience partnering with Product and Technology teams Communication: Advanced storytelling and presentation skills; proven ability to influence senior stakeholders and execute in highly matrixed, global organisations Attitude & Mindset: Self starter with ownership mentality, bias for action, and comfort with autonomy in ambiguous, fast paced environments Global Collaboration: Cultural intelligence working across geographies and time zones; strong partnership orientation with reputation for integrity and delivering through others Education: Bachelor's degree required; master's or advanced degree preferred; Product & Project Management certifications valued (PMP, Prince2, SAFe) What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the Role The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future state platform - accelerating timelines through automated playbooks and AI assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Lead end to end customer migration engagements - owning technical delivery, project health, and successful go live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high impact milestones and hold pod level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain:Marketing Cloud (Engagement/Intelligence) ,Data 360 (Data Cloud),Revenue Cloud (CPQ/Billing), orTableau. Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large scale platform migrations. Deep, hands on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third party data sources, and self service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Prior experience as an individual contributor leading multi million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for You You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business. At Salesforce, we strive to create an accessible and inclusive experience for all candidates. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
25/07/2026
Full time
Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the Role The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future state platform - accelerating timelines through automated playbooks and AI assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Lead end to end customer migration engagements - owning technical delivery, project health, and successful go live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high impact milestones and hold pod level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain:Marketing Cloud (Engagement/Intelligence) ,Data 360 (Data Cloud),Revenue Cloud (CPQ/Billing), orTableau. Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large scale platform migrations. Deep, hands on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third party data sources, and self service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Prior experience as an individual contributor leading multi million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for You You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business. At Salesforce, we strive to create an accessible and inclusive experience for all candidates. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Technical Director - Electrical (Building Services) Guildford, Surrey, United Kingdom Feltham, Middlesex, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Property and Buildings business click on the following link and discover what awaits you at WSP: Property and Buildings WSP Your Team Our team is comprised of 35 engineers working across the Mechanical, Electrical and Public Health specialisms Our team is split across our Brighton, Southampton, Heathrow, Basingstoke and Guildford sites giving the flexibility or work in either location on any given day. Many of our team choose to alternate the office they work in to suit personal and client needs. As part of our team, you would be working on some of our major projects including Gatwick and Heathrow Airports, Royal Berkshire Hospital and several public and private sector client sites. You will be reporting to our Director for Electrical engineering. You will be able to utilise graduate, assistant, senior and principal engineers in supporting roles around you, as well as dedicated BIM and Sustainability specialists to contribute to your projects. A little more about your role General Meeting the requirements of a Technical Director - Electrical grade and have a proven track record in delivering projects for your discipline and in line with client expectations. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Work in a joint leadership capacity in a MEP team providing design and technical advice as a WSP project manager on a wide range of projects Supervise the completion of detailed designs and supervise the work of others in this function Consider the feasibility of the project and lead the overall feasibility study Take responsibility for and direct others in the production of detailed/performance specification Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's Able to work under the clear direction of the client and interpret the needs of the project as a whole to meet the full delivery needs. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project specific to the discipline and lead the overall feasibility study for the project. Business Development Understand the need to provide excellent client care & the opportunities to develop additional business for the team Assist with developing the client relationship to promote new commissions Promote WSP's capabilities and expertise in the region Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader What we will be looking for you to demonstrate Must be able to obtain UK vetting level of Security Check (SC) Have experience working on MEP Building services projects with aviation background Electrical Design Skills Cable calculations via ElectricalOM or Amtech /by hand Lighting calculations (via software and by hand) Energy lighting Small power Access control & security systems Disabled call systems Data cabling and outlets Qualifications BEng/Bsc/MEng in applicable engineering discipline CIBSE / IET / Engineering Council Chartership RevitMEP training applied to the discipline Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 82327 Posting Date 03/30/2026, 04:41 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the WSP My Hour, allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
25/07/2026
Full time
Technical Director - Electrical (Building Services) Guildford, Surrey, United Kingdom Feltham, Middlesex, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. To find out more about our Property and Buildings business click on the following link and discover what awaits you at WSP: Property and Buildings WSP Your Team Our team is comprised of 35 engineers working across the Mechanical, Electrical and Public Health specialisms Our team is split across our Brighton, Southampton, Heathrow, Basingstoke and Guildford sites giving the flexibility or work in either location on any given day. Many of our team choose to alternate the office they work in to suit personal and client needs. As part of our team, you would be working on some of our major projects including Gatwick and Heathrow Airports, Royal Berkshire Hospital and several public and private sector client sites. You will be reporting to our Director for Electrical engineering. You will be able to utilise graduate, assistant, senior and principal engineers in supporting roles around you, as well as dedicated BIM and Sustainability specialists to contribute to your projects. A little more about your role General Meeting the requirements of a Technical Director - Electrical grade and have a proven track record in delivering projects for your discipline and in line with client expectations. Work in a joint leadership capacity within a mechanical, electrical and public health (MEP) discipline team providing design and technical advice in a WSP project manager capacity on a wide range of projects. Work in a joint leadership capacity in a MEP team providing design and technical advice as a WSP project manager on a wide range of projects Supervise the completion of detailed designs and supervise the work of others in this function Consider the feasibility of the project and lead the overall feasibility study Take responsibility for and direct others in the production of detailed/performance specification Act as the client's key point of contact and responsible for overall project delivery in terms of client deliverables and internal KPI's Able to work under the clear direction of the client and interpret the needs of the project as a whole to meet the full delivery needs. Supervise the completion of detailed designs and supervise the work of others in this function. Consider the feasibility of the project specific to the discipline and lead the overall feasibility study for the project. Business Development Understand the need to provide excellent client care & the opportunities to develop additional business for the team Assist with developing the client relationship to promote new commissions Promote WSP's capabilities and expertise in the region Management Take responsibility for and direct others in the production of detailed and performance specification for the discipline subject to review by colleagues prior to issue. Development and line management of junior staff. Regularly brief the project team, explaining the appointment. Ensure contracts/letters of intent are in place for all projects before work starts Maintain project overview & understanding of the team workload & associated resource requirements, and work with the team leaders to ensure resources are fully utilised across your associated projects. Hold regular team meetings to discuss resourcing, staff issues, H&S, quality, training & development & all other relevant issues, including UK & Board briefs in support of your Discipline's Team Leader What we will be looking for you to demonstrate Must be able to obtain UK vetting level of Security Check (SC) Have experience working on MEP Building services projects with aviation background Electrical Design Skills Cable calculations via ElectricalOM or Amtech /by hand Lighting calculations (via software and by hand) Energy lighting Small power Access control & security systems Disabled call systems Data cabling and outlets Qualifications BEng/Bsc/MEng in applicable engineering discipline CIBSE / IET / Engineering Council Chartership RevitMEP training applied to the discipline Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 82327 Posting Date 03/30/2026, 04:41 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the WSP My Hour, allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Technical Migration Delivery Sr Lead - Tableau CloudApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR345434 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the RoleThe Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Customer Engagement & Value Delivery Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence) , Data 360 (Data Cloud) , Revenue Cloud (CPQ/Billing) , or Tableau . Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations. Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist). Prior experience as an individual contributor leading multi-million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for YouYou'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. About UsWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
24/07/2026
Full time
Technical Migration Delivery Sr Lead - Tableau CloudApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR345434 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the RoleThe Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Customer Engagement & Value Delivery Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence) , Data 360 (Data Cloud) , Revenue Cloud (CPQ/Billing) , or Tableau . Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations. Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist). Prior experience as an individual contributor leading multi-million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for YouYou'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. About UsWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Technical Migration Delivery Sr Lead - Tableau CloudApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR345434 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the RoleThe Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Customer Engagement & Value Delivery Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence) , Data 360 (Data Cloud) , Revenue Cloud (CPQ/Billing) , or Tableau . Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations. Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist). Prior experience as an individual contributor leading multi-million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for YouYou'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. About UsWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
24/07/2026
Full time
Technical Migration Delivery Sr Lead - Tableau CloudApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR345434 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background. About the RoleThe Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures. This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field. What You'll Be Doing Customer Engagement & Value Delivery Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes. Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account. Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. Strategic Partnerships & Tooling Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines. Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements. Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption. Technical Expertise & Incident Response Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence) , Data 360 (Data Cloud) , Revenue Cloud (CPQ/Billing) , or Tableau . Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation. Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases. Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability. What We're Looking For Required Qualifications 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations. Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations. Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Qualifications Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist). Prior experience as an individual contributor leading multi-million dollar transformation engagements. Salesforce AI Associate or Agentblazer certifications. What's in It for YouYou'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. About UsWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Software Manager Location: Tewkesbury, UK (Hybrid) Employment Type: Full-time Salary: Competitive Closing Date: 26/04/2026 Summary Allen Vanguard is seeking an experienced Software Team Manager for the Software Engineering Team in Tewkesbury. In this position, you will be actively involved in all software development and sustainment activities for the company's range of electronic counter measures products. In addition, you will be responsible for defining and documenting software system architectures, to ensure Allen Vanguard products meet or exceed customer expectations. As the Senior Software Engineer, you will have line management responsibility for the Software Engineering Team and, as such, will be required to support, mentor, and participate in appraisals for those staff members. As part of line management duties, you will be required to organise the day to day tasking and setting of goals as well as assuming responsibility for the output of those individuals and its adherence to quality, cost, and timely delivery. Role and Responsibilities Develop and sustain embedded software on a range of platforms for new and existing products. Develop and sustain application software for end users and other partners such as contract manufacturers, agents and interested 3 rd parties. Define and document system architectures for new and existing systems, including forward looking 'blue sky' and future roadmap proposals. Propose and carry out design verification activities to ensure compliance with the company's software development processes and with recognised engineering standards. Support project management staff in the preparation of bids and projects plans, including defining work breakdown structures, resource estimates, and progress reporting. Work and interface with other engineering disciplines (systems, hardware, RF) to achieve overall technical compliance. Conduct the day to day supervision and workload management of the Software Team. Qualifications and Essential Experience Required A Bachelor's degree in Electrical/Computer Engineering or Computer Science. Typically, 10+ years of experience in software development. Extensive knowledge and experience of designing and developing low level code for embedded devices including using Linux on embedded platforms and driver development. Extensive knowledge and experience of high level software languages such as C, C++, C#, Python. Extensive knowledge of, and experience implementing software for various hardware platforms such as modern microprocessors and FPGA based soft core processors. Extensive knowledge of SDR framework (OpenCPI, GNURadio). Extensive knowledge of AI/ML techniques. Designing and verifying FPGA functions with VHDL including DSP functions such as FFTs, IFFTs, DDCs, DUCs, FIR and IIR filters etc. A thorough understanding of radio communication systems and standards such as GSM, UMTS, Wi Fi. Why Join Allen Vanguard Allen Vanguard develops cutting edge RF systems used globally across the defence and security sector. Our work directly supports C IED and C UAS capabilities - so what we build has a genuine real world impact, helping to protect people, infrastructure, and operations. You will be joining a small, experienced team where your contribution is visible and valued. This isn't a narrow, siloed role - as part of a small and nimble team, you will be involved across the full software lifecycle, working closely with systems, hardware, and RF engineers to solve practical. You will remain close to the technical detail while leading and supporting others across a broad range of software development activities. There's real scope to influence how things are done. We value people who bring ideas, challenge thinking, and help move things forward. We offer a competitive salary alongside a range of benefits covering health and wellbeing, savings, and life insurance. We are committed to creating an inclusive, supportive, and flexible working environment, and to giving people the space to do their best work. Development is important to us - both through hands on project work and more formal opportunities, including: Technical training (online and external). Professional accreditations. Attendance at industry conferences and events. Due to the nature of the position, we would require you to be willing and eligible to achieve a minimum of SC clearance. Diversity Statement At Allen Vanguard, we are committed to building a workplace that reflects the diversity of the communities we serve and where everyone feels empowered to bring their full selves to work. We believe that diverse perspectives drive innovation, strengthen collaboration, and lead to better outcomes for our people and our customers. Join Allen Vanguard Engineering solutions that make a difference.
24/07/2026
Full time
Software Manager Location: Tewkesbury, UK (Hybrid) Employment Type: Full-time Salary: Competitive Closing Date: 26/04/2026 Summary Allen Vanguard is seeking an experienced Software Team Manager for the Software Engineering Team in Tewkesbury. In this position, you will be actively involved in all software development and sustainment activities for the company's range of electronic counter measures products. In addition, you will be responsible for defining and documenting software system architectures, to ensure Allen Vanguard products meet or exceed customer expectations. As the Senior Software Engineer, you will have line management responsibility for the Software Engineering Team and, as such, will be required to support, mentor, and participate in appraisals for those staff members. As part of line management duties, you will be required to organise the day to day tasking and setting of goals as well as assuming responsibility for the output of those individuals and its adherence to quality, cost, and timely delivery. Role and Responsibilities Develop and sustain embedded software on a range of platforms for new and existing products. Develop and sustain application software for end users and other partners such as contract manufacturers, agents and interested 3 rd parties. Define and document system architectures for new and existing systems, including forward looking 'blue sky' and future roadmap proposals. Propose and carry out design verification activities to ensure compliance with the company's software development processes and with recognised engineering standards. Support project management staff in the preparation of bids and projects plans, including defining work breakdown structures, resource estimates, and progress reporting. Work and interface with other engineering disciplines (systems, hardware, RF) to achieve overall technical compliance. Conduct the day to day supervision and workload management of the Software Team. Qualifications and Essential Experience Required A Bachelor's degree in Electrical/Computer Engineering or Computer Science. Typically, 10+ years of experience in software development. Extensive knowledge and experience of designing and developing low level code for embedded devices including using Linux on embedded platforms and driver development. Extensive knowledge and experience of high level software languages such as C, C++, C#, Python. Extensive knowledge of, and experience implementing software for various hardware platforms such as modern microprocessors and FPGA based soft core processors. Extensive knowledge of SDR framework (OpenCPI, GNURadio). Extensive knowledge of AI/ML techniques. Designing and verifying FPGA functions with VHDL including DSP functions such as FFTs, IFFTs, DDCs, DUCs, FIR and IIR filters etc. A thorough understanding of radio communication systems and standards such as GSM, UMTS, Wi Fi. Why Join Allen Vanguard Allen Vanguard develops cutting edge RF systems used globally across the defence and security sector. Our work directly supports C IED and C UAS capabilities - so what we build has a genuine real world impact, helping to protect people, infrastructure, and operations. You will be joining a small, experienced team where your contribution is visible and valued. This isn't a narrow, siloed role - as part of a small and nimble team, you will be involved across the full software lifecycle, working closely with systems, hardware, and RF engineers to solve practical. You will remain close to the technical detail while leading and supporting others across a broad range of software development activities. There's real scope to influence how things are done. We value people who bring ideas, challenge thinking, and help move things forward. We offer a competitive salary alongside a range of benefits covering health and wellbeing, savings, and life insurance. We are committed to creating an inclusive, supportive, and flexible working environment, and to giving people the space to do their best work. Development is important to us - both through hands on project work and more formal opportunities, including: Technical training (online and external). Professional accreditations. Attendance at industry conferences and events. Due to the nature of the position, we would require you to be willing and eligible to achieve a minimum of SC clearance. Diversity Statement At Allen Vanguard, we are committed to building a workplace that reflects the diversity of the communities we serve and where everyone feels empowered to bring their full selves to work. We believe that diverse perspectives drive innovation, strengthen collaboration, and lead to better outcomes for our people and our customers. Join Allen Vanguard Engineering solutions that make a difference.
