Product and Delivery Manager, Centre for Collective Intelligence We are hiring a Product and Delivery Manager, Centre for Collective Intelligence About Nesta We are Nesta, the UK's innovation agency for social good. We design, test and scale solutions to society's biggest problems. Our three missions are to give every child a fair start, help people live healthy lives, and create a sustainable future where the economy works for both people and the planet. For over 20 years, we have worked to support, encourage and inspire innovation. We work in three roles: as an innovation partner working with frontline organisations to design and test new solutions, as a venture builder supporting new and early stage businesses, and as a system shaper creating the conditions for innovation. Harnessing the rigour of science and the creativity of design, we work relentlessly to change millions of lives for the better. Find out more at nesta.org.uk . About the team You'll join the Centre for Collective Intelligence, which is currently incubated within Nesta and planning to transition into an independent organisation over the next few years. We design digital tools and pioneer new ways to engage the public at scale to address society's most pressing challenges, and help public and voluntary sector institutions build trust and collaboration with citizens. Zeitgeist, our flagship digital deliberation product, is at the heart of this work: a tool that helps us run large-scale, high quality public and stakeholder deliberation online. The role We're looking for a Product and Delivery Manager to take ownership of Zeitgeist and to lead the delivery of new digital products and tools that put participation and deliberation at the heart of public decision making. You'll split your time across three connected areas of work: Zeitgeist product management (c. 40%) - owning the roadmap and backlog for our flagship deliberation product, leading the multidisciplinary product team (two developers plus freelancers as needed), and balancing new feature development and maintenance against commercial project priorities. You'll also ensure the timely build of client projects that use Zeitgeist. Delivery of new digital products and project (c. 40%) - managing user research, prototyping, build, testing, delivery and scaling of new digital products and projects that rely on these new tools for public engagement and participation. Business development (c. 20%) - supporting business and client development, with lead responsibility for securing philanthropic or grant funding to resource the development of Zeitgeist and new digital tools that enable us to deliver our vision. You'll be responsible for owning and prioritising the Zeitgeist product backlog, and setting a roadmap that balances new feature development, maintenance and technical health against commercial and client priorities leading and coordinating a multidisciplinary product team, including two developers and freelancers as needed, running the agile rhythms and rituals that keep the team focused and delivering managing the delivery of client projects built on Zeitgeist, ensuring they're delivered on time, on budget and to a high standard managing the end to end lifecycle - prototyping, build, testing, delivery and rollout/scaling - of new digital products and projects with digital at their core, including tools for public participation in decision making and policy translating user and stakeholder needs into a realistic roadmap, quarterly priorities and fortnightly sprints that match team capacity applying agile product management practices throughout, and supporting the product team to maintain strong agile ways of working contributing to product and project strategy, helping shape directions and vision carrying out user research and user testing serving as the team's data protection and security lead, ensuring our products and ways of working meet data protection and information security standard reporting on product and project progress, risks, budget and priorities to clients, Directors and other internal stakeholders quality assuring team outputs and managing sign off with Directors and clients supporting business development activity, with a particular focus on identifying and securing philanthropic or grant funding to develop Zeitgeist and new digital tools, as well as broader proposal writing, networking and pitching building relationships with clients, colleagues, funders and delivery partners, plus building a network of freelance associates to support the impact and sustainability of the product and the wider portfolio other tasks as required by the Director The person Agile product management: hands on experience using agile product management approaches to plan, prioritise and deliver against the product roadmap. Product ownership: a track record of owning a digital product end to end, including backlog, roadmap, feature development and ongoing maintenance, as well as balancing user, technical and commercial priorities. Strategic product scaling: Experience leading digital products and services through the transition to scaled, sustained impact, with a focus on de risking growth and navigating the complexities of scaling. Iterative development and testing: Experience using lean agile principles and using live data and ongoing discovery to focus product iterations toward increasing the impact and scale of existing solutions. User focus: You have experience supporting multidisciplinary teams to develop digital products and services that meet the needs of users and stakeholders, as well as having the desired business and/or social impact; including helping them to uncover and understand user and stakeholder needs through user research and testing. Iterative development and testing: Experience using lean agile principles and using live data and ongoing discovery to focus product iterations toward increasing the impact and scale of existing solutions. Digital protection and security: a good understanding of data protection requirements and best practice in security standards, including incident reporting and risk mitigation. Delivery management: experience managing the delivery of digital projects and products, from prototyping through build, testing and rollout, keeping delivery on time and on budget. Team leadership and management: experience leading and coordinating multidisciplinary teams, including developers and freelancers, and running effective agile rhythms and rituals. Stakeholder and client management: confident building relationships with clients, partners and senior stakeholders, and comfortable balancing client and commercial demands with product strategy. Commercial and funding awareness: experience or strong interest in business development, and product strategy, including identifying and pursuing funding opportunities - ideally including philanthropic or grant funding. Start up mentality: able to work in a fast paced environment, manage multiple priorities at once, and proactively spot and fix problems before they escape, plus an all hands on deck mentality - helping out beyond the role silo. experience of leading user research and testing hands on comfort with prototyping using code or no code/low code tools experience securing philanthropic, grant or other funding for product or programme development familiarity with design disciplines such as UX or service design experience developing digital products and services for social impact or mission driven outcomes What we offer Salary circa £58,500 plus array of benefits, including up to 12% employer pension contributions, Private Medical Insurance , dental insurance, the ability to buy and sell annual leave, and more Location: Blackfriars, London (minimum 2 days a week) and remote Term: 12 month fixed term, with possibility to extend Hours: Full time (37.5 hours a week) - flexible working considered Reports to: Director of the Centre for Collective Intelligence Equity, diversity and inclusion At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve, and we want our workplace to be one where different experiences, expertise and perspectives are valued and everyone is encouraged to grow and develop. This means that when we recruit, we actively seek to reach a diverse pool of candidates, and we're happy to consider reasonable adjustments that candidates may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part time hours, job shares and other arrangements - just let us know at any stage of the process if these are options you'd like to explore.
25/07/2026
Full time
Product and Delivery Manager, Centre for Collective Intelligence We are hiring a Product and Delivery Manager, Centre for Collective Intelligence About Nesta We are Nesta, the UK's innovation agency for social good. We design, test and scale solutions to society's biggest problems. Our three missions are to give every child a fair start, help people live healthy lives, and create a sustainable future where the economy works for both people and the planet. For over 20 years, we have worked to support, encourage and inspire innovation. We work in three roles: as an innovation partner working with frontline organisations to design and test new solutions, as a venture builder supporting new and early stage businesses, and as a system shaper creating the conditions for innovation. Harnessing the rigour of science and the creativity of design, we work relentlessly to change millions of lives for the better. Find out more at nesta.org.uk . About the team You'll join the Centre for Collective Intelligence, which is currently incubated within Nesta and planning to transition into an independent organisation over the next few years. We design digital tools and pioneer new ways to engage the public at scale to address society's most pressing challenges, and help public and voluntary sector institutions build trust and collaboration with citizens. Zeitgeist, our flagship digital deliberation product, is at the heart of this work: a tool that helps us run large-scale, high quality public and stakeholder deliberation online. The role We're looking for a Product and Delivery Manager to take ownership of Zeitgeist and to lead the delivery of new digital products and tools that put participation and deliberation at the heart of public decision making. You'll split your time across three connected areas of work: Zeitgeist product management (c. 40%) - owning the roadmap and backlog for our flagship deliberation product, leading the multidisciplinary product team (two developers plus freelancers as needed), and balancing new feature development and maintenance against commercial project priorities. You'll also ensure the timely build of client projects that use Zeitgeist. Delivery of new digital products and project (c. 40%) - managing user research, prototyping, build, testing, delivery and scaling of new digital products and projects that rely on these new tools for public engagement and participation. Business development (c. 20%) - supporting business and client development, with lead responsibility for securing philanthropic or grant funding to resource the development of Zeitgeist and new digital tools that enable us to deliver our vision. You'll be responsible for owning and prioritising the Zeitgeist product backlog, and setting a roadmap that balances new feature development, maintenance and technical health against commercial and client priorities leading and coordinating a multidisciplinary product team, including two developers and freelancers as needed, running the agile rhythms and rituals that keep the team focused and delivering managing the delivery of client projects built on Zeitgeist, ensuring they're delivered on time, on budget and to a high standard managing the end to end lifecycle - prototyping, build, testing, delivery and rollout/scaling - of new digital products and projects with digital at their core, including tools for public participation in decision making and policy translating user and stakeholder needs into a realistic roadmap, quarterly priorities and fortnightly sprints that match team capacity applying agile product management practices throughout, and supporting the product team to maintain strong agile ways of working contributing to product and project strategy, helping shape directions and vision carrying out user research and user testing serving as the team's data protection and security lead, ensuring our products and ways of working meet data protection and information security standard reporting on product and project progress, risks, budget and priorities to clients, Directors and other internal stakeholders quality assuring team outputs and managing sign off with Directors and clients supporting business development activity, with a particular focus on identifying and securing philanthropic or grant funding to develop Zeitgeist and new digital tools, as well as broader proposal writing, networking and pitching building relationships with clients, colleagues, funders and delivery partners, plus building a network of freelance associates to support the impact and sustainability of the product and the wider portfolio other tasks as required by the Director The person Agile product management: hands on experience using agile product management approaches to plan, prioritise and deliver against the product roadmap. Product ownership: a track record of owning a digital product end to end, including backlog, roadmap, feature development and ongoing maintenance, as well as balancing user, technical and commercial priorities. Strategic product scaling: Experience leading digital products and services through the transition to scaled, sustained impact, with a focus on de risking growth and navigating the complexities of scaling. Iterative development and testing: Experience using lean agile principles and using live data and ongoing discovery to focus product iterations toward increasing the impact and scale of existing solutions. User focus: You have experience supporting multidisciplinary teams to develop digital products and services that meet the needs of users and stakeholders, as well as having the desired business and/or social impact; including helping them to uncover and understand user and stakeholder needs through user research and testing. Iterative development and testing: Experience using lean agile principles and using live data and ongoing discovery to focus product iterations toward increasing the impact and scale of existing solutions. Digital protection and security: a good understanding of data protection requirements and best practice in security standards, including incident reporting and risk mitigation. Delivery management: experience managing the delivery of digital projects and products, from prototyping through build, testing and rollout, keeping delivery on time and on budget. Team leadership and management: experience leading and coordinating multidisciplinary teams, including developers and freelancers, and running effective agile rhythms and rituals. Stakeholder and client management: confident building relationships with clients, partners and senior stakeholders, and comfortable balancing client and commercial demands with product strategy. Commercial and funding awareness: experience or strong interest in business development, and product strategy, including identifying and pursuing funding opportunities - ideally including philanthropic or grant funding. Start up mentality: able to work in a fast paced environment, manage multiple priorities at once, and proactively spot and fix problems before they escape, plus an all hands on deck mentality - helping out beyond the role silo. experience of leading user research and testing hands on comfort with prototyping using code or no code/low code tools experience securing philanthropic, grant or other funding for product or programme development familiarity with design disciplines such as UX or service design experience developing digital products and services for social impact or mission driven outcomes What we offer Salary circa £58,500 plus array of benefits, including up to 12% employer pension contributions, Private Medical Insurance , dental insurance, the ability to buy and sell annual leave, and more Location: Blackfriars, London (minimum 2 days a week) and remote Term: 12 month fixed term, with possibility to extend Hours: Full time (37.5 hours a week) - flexible working considered Reports to: Director of the Centre for Collective Intelligence Equity, diversity and inclusion At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve, and we want our workplace to be one where different experiences, expertise and perspectives are valued and everyone is encouraged to grow and develop. This means that when we recruit, we actively seek to reach a diverse pool of candidates, and we're happy to consider reasonable adjustments that candidates may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part time hours, job shares and other arrangements - just let us know at any stage of the process if these are options you'd like to explore.
About Us We're Dayshape-an award winning software scale up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI powered resource management platform is helping organisations to achieve extraordinary results. Our platform stands apart as the only solution that combines advanced AI, real time project financials, and firm wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams-we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: We help professional firms optimise margins and increase revenue, unlocking access to more profitable work. We provide complete operational visibility today and the tools to confidently predict tomorrow. We empower firms to become the places where top talent wants to work-and the best clients want to work with. Recognised as Scotland's fastest growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 Scotland I Saw Awards, we've consistently proven our ability to innovate and deliver real impact-and we're always looking for like minded people to join us. At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast growing, high impact company that's reimagining resource management, then let's talk. About the role We've come a long way in a short time, but there's still so much more we can do. We have grand ambitions to make Dayshape the most advanced resource planning tool on the market. That's where you come in. As part of our Engineering team, your key areas of focus will be enhancing product scalability and usability, helping consistently deliver features that support our customers' success. As a software engineer, you will work collaboratively with the rest of our cross functional team to plan and deliver new features and enhancements. What you'll do Support our product and engineering managers in prioritisation, scoping and leading delivery of product features. Work as part of our engineering team to enhance quality, scalability, performance, maintainability, configurability, and usability. Support, mentor, and coach other members of the team. Be involved in the entire life cycle of features, including idea creation, deployment, and longer term updates and enhancements. Work on a wide variety of different challenges across the product and codebase. About you You will be a strong back end C# or front end JS developer, but with some good experience across both front end and back end technologies. Our tech stack is based around .NET (framework and Core) and Vue.js, so a willingness to work across the tech stack is a must. Have experience of using automated testing to prove that everything you do is of a high degree of quality. You will be passionate about creating a product you can be proud of. Working closely with others will be second nature to you, collaborating closely with your engineering colleagues, along with developing relationships with our product and implementation teams. Great at asking awkward questions, kindly. Motivated by learning new things and using those to make a positive difference. Comfortable challenging and raising issues at any level. Knowledgeable about a range of technologies, and quick to learn others. Able to zero in on bugs without looking at the code, based on your experience and intuition. An excellent, kind, and supportive communicator (who often finds yourself un crossing wires between your colleagues). Able to consider the broader impact of your design and coding decisions and those of others. Great at breaking down big tasks into small chunks, solving tricky problems and tackling risks. Used to working with agile development teams on large software products. Bonus points if you have Worked with Vue.js, .NET Core, Message Queuing Systems such as Azure Service Bus, SQL Server, and/or Microsoft Azure. Worked in (or with) the Professional Services industry. What you'll get Starting salary between £50,000 and £60,000, depending on experience. Earning potential in the Software Engineer salary band up to £63,650. At least £1,000 per year to spend on professional and personal development. 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days. Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement. Enhanced family leave policies. Private healthcare and rewards through Vitality. Income protection and death in service cover. Matched 5% auto enrolment workplace pension scheme. Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service. Innovation Week twice a year - a chance to experiment and work off project. Volunteering time - up to 20 hours a year to participate in volunteer work. Regular All Hands meeting for inspiration and over communication. Time out of the working week for team socials each month, with a mix of in person and virtual options: past events include hiking, family BBQs, boardgames and at home cocktail classes! Genuinely nice, smart people to work with, who are excited about growing our company. Working Details This is a full time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know. We're ideally looking for someone in/around Edinburgh, though we're open to the possibility of this being a remote role (as long as you're in the UK). We're making the most of hybrid working, so you won't need to come into the office every day (unless you want to!). We don't mandate required office days, but we find that most of the team enjoy working from the office 2 3 days a week to connect with their team and other Dayshapers and to make use of space, and for meetings and collaboration. Join the team! Equality of opportunity is more than just a responsibility: we believe it's a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background. This is your opportunity to really influence how we get things done, and how our product develops to meet our customer's needs. We're doing well, but there's still more to do in order to maintain the high bar and pace that we've set. If your experience isn't an exact match for this job description, but you have transferable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you'd like to be part of, we'd love to see your application. The deadline for applications is Monday 22nd December at 12pm. Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand
25/07/2026
Full time
About Us We're Dayshape-an award winning software scale up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI powered resource management platform is helping organisations to achieve extraordinary results. Our platform stands apart as the only solution that combines advanced AI, real time project financials, and firm wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams-we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: We help professional firms optimise margins and increase revenue, unlocking access to more profitable work. We provide complete operational visibility today and the tools to confidently predict tomorrow. We empower firms to become the places where top talent wants to work-and the best clients want to work with. Recognised as Scotland's fastest growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 Scotland I Saw Awards, we've consistently proven our ability to innovate and deliver real impact-and we're always looking for like minded people to join us. At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast growing, high impact company that's reimagining resource management, then let's talk. About the role We've come a long way in a short time, but there's still so much more we can do. We have grand ambitions to make Dayshape the most advanced resource planning tool on the market. That's where you come in. As part of our Engineering team, your key areas of focus will be enhancing product scalability and usability, helping consistently deliver features that support our customers' success. As a software engineer, you will work collaboratively with the rest of our cross functional team to plan and deliver new features and enhancements. What you'll do Support our product and engineering managers in prioritisation, scoping and leading delivery of product features. Work as part of our engineering team to enhance quality, scalability, performance, maintainability, configurability, and usability. Support, mentor, and coach other members of the team. Be involved in the entire life cycle of features, including idea creation, deployment, and longer term updates and enhancements. Work on a wide variety of different challenges across the product and codebase. About you You will be a strong back end C# or front end JS developer, but with some good experience across both front end and back end technologies. Our tech stack is based around .NET (framework and Core) and Vue.js, so a willingness to work across the tech stack is a must. Have experience of using automated testing to prove that everything you do is of a high degree of quality. You will be passionate about creating a product you can be proud of. Working closely with others will be second nature to you, collaborating closely with your engineering colleagues, along with developing relationships with our product and implementation teams. Great at asking awkward questions, kindly. Motivated by learning new things and using those to make a positive difference. Comfortable challenging and raising issues at any level. Knowledgeable about a range of technologies, and quick to learn others. Able to zero in on bugs without looking at the code, based on your experience and intuition. An excellent, kind, and supportive communicator (who often finds yourself un crossing wires between your colleagues). Able to consider the broader impact of your design and coding decisions and those of others. Great at breaking down big tasks into small chunks, solving tricky problems and tackling risks. Used to working with agile development teams on large software products. Bonus points if you have Worked with Vue.js, .NET Core, Message Queuing Systems such as Azure Service Bus, SQL Server, and/or Microsoft Azure. Worked in (or with) the Professional Services industry. What you'll get Starting salary between £50,000 and £60,000, depending on experience. Earning potential in the Software Engineer salary band up to £63,650. At least £1,000 per year to spend on professional and personal development. 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days. Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement. Enhanced family leave policies. Private healthcare and rewards through Vitality. Income protection and death in service cover. Matched 5% auto enrolment workplace pension scheme. Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service. Innovation Week twice a year - a chance to experiment and work off project. Volunteering time - up to 20 hours a year to participate in volunteer work. Regular All Hands meeting for inspiration and over communication. Time out of the working week for team socials each month, with a mix of in person and virtual options: past events include hiking, family BBQs, boardgames and at home cocktail classes! Genuinely nice, smart people to work with, who are excited about growing our company. Working Details This is a full time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know. We're ideally looking for someone in/around Edinburgh, though we're open to the possibility of this being a remote role (as long as you're in the UK). We're making the most of hybrid working, so you won't need to come into the office every day (unless you want to!). We don't mandate required office days, but we find that most of the team enjoy working from the office 2 3 days a week to connect with their team and other Dayshapers and to make use of space, and for meetings and collaboration. Join the team! Equality of opportunity is more than just a responsibility: we believe it's a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background. This is your opportunity to really influence how we get things done, and how our product develops to meet our customer's needs. We're doing well, but there's still more to do in order to maintain the high bar and pace that we've set. If your experience isn't an exact match for this job description, but you have transferable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you'd like to be part of, we'd love to see your application. The deadline for applications is Monday 22nd December at 12pm. Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand
Responsibilities Co-ordinate the day to day delivery of client experience design initiatives, ensuring work is clearly scoped, briefed, organised, and progresses through the appropriate design governance processes. Maintain team schedules, capacity and allocations, keeping an accurate view of availability and highlighting short term resourcing challenges to the Delivery Lead and Design Leads. Track timelines, deadlines, dependencies and risks, escalating issues to the Delivery Lead and Design Leads where required to support delivery progress and confidence. Facilitate planning and workflow rituals-kick off and briefing calls, design reviews, weekly team planning calls-ensuring designers have the clarity and structure needed to deliver high quality outputs. Maintain up to date delivery documentation, including plans, schedules and project boards, supporting transparency and good delivery hygiene. Act as a point of coordination between the design team and cross functional partners (Product, Engineering, Marketing, Compliance, etc.), supporting alignment, transparency and the smooth progression of work. Provide clear and timely delivery updates to the Delivery Lead and Design Leads, highlighting progress, capacity, blockers and support required across active initiatives. Support the adoption of delivery practices, standards and tooling, encouraging consistent ways of working and helping to identify opportunities for improvement. Collaborate closely with the Research Delivery Manager to coordinate experience design work that intersects with research timelines, insights or validation activities. Promote a calm, structured and organised delivery environment, helping to create the conditions for designers to focus on craft quality and client outcomes. Qualifications 1-3 years of experience in delivery management, project coordination, PMO, operations or similar roles within digital, product, design or research environments, ideally supporting multidisciplinary teams. Experience working in an agency or in house environment is beneficial, with an understanding of how multiple workstreams, changing priorities and stakeholder needs are managed. Good understanding of UX design workflows and how design collaborates with Product, Engineering, Marketing and Compliance functions. Experience maintaining schedules, tracking capacity and supporting resource allocation across multiple concurrent projects. Comfortable facilitating delivery planning and workflow rituals, helping teams maintain structure, clarity and alignment. Experience maintaining delivery artefacts such as plans, schedules and project boards, with strong attention to detail and delivery hygiene. Ability to track progress, identify risks and dependencies, and escalating issues appropriately when required. Effective communicator, able to provide clear and concise updates to internal stakeholders and team members. Comfortable using delivery and collaboration tools-Jira, Monday, Excel, Miro, Figma and Confluence-to support planning, tracking and operational visibility. Strong organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously and maintain momentum across a busy workload. Proactive and solution focused, with a willingness to identify bottlenecks, support continuous improvement and contribute to more efficient ways of working. Keen to learn and develop delivery management expertise within a collaborative, multidisciplinary environment. Working Schedule Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 2 3 days a week is required in the office. Benefits Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1 day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income protection and life insurance (four times salary core level of cover) Private medical insurance Health care cash plans-optical, dental and outpatient care Health screening programme Confidential mental health counselling and remote GP support Unlimited access to fitness providers and wellness coach sessions (Wellhub) Variety of travel to work schemes with bike storage and shower facilities In house barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note we are unable to provide employment sponsorship to candidates.
25/07/2026
Full time
Responsibilities Co-ordinate the day to day delivery of client experience design initiatives, ensuring work is clearly scoped, briefed, organised, and progresses through the appropriate design governance processes. Maintain team schedules, capacity and allocations, keeping an accurate view of availability and highlighting short term resourcing challenges to the Delivery Lead and Design Leads. Track timelines, deadlines, dependencies and risks, escalating issues to the Delivery Lead and Design Leads where required to support delivery progress and confidence. Facilitate planning and workflow rituals-kick off and briefing calls, design reviews, weekly team planning calls-ensuring designers have the clarity and structure needed to deliver high quality outputs. Maintain up to date delivery documentation, including plans, schedules and project boards, supporting transparency and good delivery hygiene. Act as a point of coordination between the design team and cross functional partners (Product, Engineering, Marketing, Compliance, etc.), supporting alignment, transparency and the smooth progression of work. Provide clear and timely delivery updates to the Delivery Lead and Design Leads, highlighting progress, capacity, blockers and support required across active initiatives. Support the adoption of delivery practices, standards and tooling, encouraging consistent ways of working and helping to identify opportunities for improvement. Collaborate closely with the Research Delivery Manager to coordinate experience design work that intersects with research timelines, insights or validation activities. Promote a calm, structured and organised delivery environment, helping to create the conditions for designers to focus on craft quality and client outcomes. Qualifications 1-3 years of experience in delivery management, project coordination, PMO, operations or similar roles within digital, product, design or research environments, ideally supporting multidisciplinary teams. Experience working in an agency or in house environment is beneficial, with an understanding of how multiple workstreams, changing priorities and stakeholder needs are managed. Good understanding of UX design workflows and how design collaborates with Product, Engineering, Marketing and Compliance functions. Experience maintaining schedules, tracking capacity and supporting resource allocation across multiple concurrent projects. Comfortable facilitating delivery planning and workflow rituals, helping teams maintain structure, clarity and alignment. Experience maintaining delivery artefacts such as plans, schedules and project boards, with strong attention to detail and delivery hygiene. Ability to track progress, identify risks and dependencies, and escalating issues appropriately when required. Effective communicator, able to provide clear and concise updates to internal stakeholders and team members. Comfortable using delivery and collaboration tools-Jira, Monday, Excel, Miro, Figma and Confluence-to support planning, tracking and operational visibility. Strong organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously and maintain momentum across a busy workload. Proactive and solution focused, with a willingness to identify bottlenecks, support continuous improvement and contribute to more efficient ways of working. Keen to learn and develop delivery management expertise within a collaborative, multidisciplinary environment. Working Schedule Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 2 3 days a week is required in the office. Benefits Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1 day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income protection and life insurance (four times salary core level of cover) Private medical insurance Health care cash plans-optical, dental and outpatient care Health screening programme Confidential mental health counselling and remote GP support Unlimited access to fitness providers and wellness coach sessions (Wellhub) Variety of travel to work schemes with bike storage and shower facilities In house barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note we are unable to provide employment sponsorship to candidates.
Company 3, a global titan in post-production and visual effects, is seeking a high-caliber Production Operations & Production Coordinator to join our elite team at the Chancery Lane facility in London. Company 3 is the primary destination for the world's most acclaimed filmmakers, providing a full suite of finishing services-including Color Grade, Online Editorial, Sound, and VFX-for high-end episodic television, feature films, commercials, and gaming content. This hybrid-focus role is designed for a professional who can master the technical complexities of a modern facility while simultaneously executing the organizational precision required of a Production Coordinator. You will be the vital link between our world-class artists, the Engineering department, and the external clients who trust us with their vision. Job Overview: Production Coordinator Category Details Company Name Company 3 (London) Position Title Production Operations & Production Coordinator Employment Type Full-Time Location Chancery Lane, London, United Kingdom Work Model Onsite / Shift-Based (Evenings & Weekends as required) Hours of Work 40 Hours per Week Reporting Line Operations Manager / Production Leads Key Tech Stack DaVinci Resolve, Baselight, Sohonet Pivot, Colorfront Compensation & Rewards Structure While individual offers are based on specific experience and technical proficiency, the following outlines the expected compensation and benefits for this mid to senior level coordinator position in the London market. Component Estimated Range / Detail Shift Premiums Applicable for late-night/weekend coverage Pension Scheme Competitive employer-match contributions Health & Wellness Comprehensive private medical and dental options Diversity & Inclusion Active DEI programs and safe space empowerment The Company 3 Philosophy: Creativity Through Diversity At Company 3, we believe that every pixel tells a story. Our artists combine state of the art technology with world class creativity to shape the content that moves global audiences. We understand that the most innovative ideas come from a diverse workforce. We are dedicated to fostering an equitable culture where every employee-regardless of background-feels safe and empowered to bring their authentic self to work. Comprehensive Scope of Responsibilities This role requires a unique dual focus. You must be comfortable troubleshooting a calibrated 4K monitor one moment and managing a complex client delivery schedule the next. 1. Facility Operations & Engineering Liaison The London facility at Chancery Lane is a high tech ecosystem. Your operational duties include: Facility Synergy: Oversee the day to day functionality of the facility, ensuring that grading suites and sound stages are operational and prepared for high profile client arrivals. Resource Management: Manage studio hardware resources, including the setup and movement of technical equipment like grading surfaces, reference monitors, and localized storage arrays. Technical Quality Control: Assist the Operations Manager with essential maintenance tasks, such as display calibrations and software updates, to ensure that our technical standards remain the industry benchmark. Issue Triage: Act as the first line of defense for technical problems, monitoring and tracking issues before triaging them to the Engineering team for resolution. 2. Remote Session Coordination In an increasingly remote world, Company 3 leads the way in virtual collaboration. Setup and Testing: You will be responsible for the end to end coordination of remote sessions. This includes testing connectivity and preparing streaming pipelines for clients viewing from Los Angeles, New York, or anywhere in the world. Remote Tools: Utilize and troubleshoot specialized streaming tools such as Sohonet Pivot and Colorfront Streaming to provide a low latency, color accurate experience. Resource Booking: Ensure that the correct technical assets (calibrated monitors and panels) are secured for every remote review session. 3. Production Coordination & Client Relations As a Production Coordinator within this role, you will be the organizational heartbeat of specific projects. Workflow Management: Maintain a deep understanding of the lifecycle of episodic and feature film post production. You will track assets from the moment they arrive to final delivery. Communication Hub: Work closely with the local production team and our global sister facilities to ensure that information is communicated accurately across time zones. Stakeholder Management: Serve as a key point of contact for external production companies, providing updates on project status and addressing logistical concerns with a diplomatic touch. Resource Scheduling: Help ensure that artists and suites are utilized efficiently, balancing the high pressure demands of multiple concurrent "High End" projects. Candidate Requirements: Skills & Experience We are looking for a hybrid talent-someone who loves the technical "how it works" of post production just as much as the "get it done" of project management. Industry Knowledge & Experience Proven Track Record: Previous experience working in a fast paced, high pressure post production environment is non negotiable. Workflow Fluency: You must possess a strong understanding of modern episodic and feature film pipelines, including an awareness of color spaces, frame rates, and delivery specs. Academic/Professional Background: While a degree in Film or Media is beneficial, we value practical experience and technical aptitude above all. Streaming Tech: Hands on familiarity with remote connectivity tools like Sohonet Pivot and Colorfront. Post Production Software: Basic knowledge of DaVinci Resolve and Baselight systems. You don't need to be a senior colorist, but you must know how to navigate the UI to troubleshoot basic session errors. Aptitude: A "solid technical aptitude" means you aren't afraid of a Linux terminal, a patch bay, or a complex signal chain. Interpersonal & Adaptive Skills Multitasking: You must be highly detail oriented. In this role, you will be managing a dozen tasks simultaneously, and none of them can be dropped. Diplomacy: You will work with highly creative individuals and demanding clients. A calm, composed, and diplomatic approach is essential for maintaining a positive studio environment. Proactivity: Don't wait for things to break. We need a creative problem solver who anticipates issues and devises solutions before the client notices. Team Mindset: Company 3 is a global team. A collaborative, positive, and "can do" attitude is vital to our success. Hours of Work & Onsite Commitment This is an onsite, shift based role located at Chancery Lane. Standard Hours: 40 hours per week. Flexibility: Because we serve international clients, a flexible approach to working hours is a core requirement. This role includes regular evening shifts and occasional weekend work to align with global production schedules. Why Join Company 3 London? Joining Company 3 means more than just a job; it is an immersion into the highest level of filmmaking. You will be part of a team that: Works on the biggest franchises in cinema history. Utilizes the absolute pinnacle of post production technology. Offers a clear path for professional development within a global network (London, LA, NY, and beyond). Actively prioritizes your well being and professional growth through inclusive practices and comprehensive benefits. Application Instructions To apply for the Production Operations & Production Coordinator position, please submit the following: Comprehensive CV: Outlining your experience in post production, specifically highlighting your familiarity with technical workflows and coordination roles. Cover Letter: Please describe your experience with remote session tools and your approach to troubleshooting in a high pressure environment. Company 3 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance or accommodation during the application process, please reach out to our HR department. Forge your future in film. Join the legacy at Company 3.
24/07/2026
Full time
Company 3, a global titan in post-production and visual effects, is seeking a high-caliber Production Operations & Production Coordinator to join our elite team at the Chancery Lane facility in London. Company 3 is the primary destination for the world's most acclaimed filmmakers, providing a full suite of finishing services-including Color Grade, Online Editorial, Sound, and VFX-for high-end episodic television, feature films, commercials, and gaming content. This hybrid-focus role is designed for a professional who can master the technical complexities of a modern facility while simultaneously executing the organizational precision required of a Production Coordinator. You will be the vital link between our world-class artists, the Engineering department, and the external clients who trust us with their vision. Job Overview: Production Coordinator Category Details Company Name Company 3 (London) Position Title Production Operations & Production Coordinator Employment Type Full-Time Location Chancery Lane, London, United Kingdom Work Model Onsite / Shift-Based (Evenings & Weekends as required) Hours of Work 40 Hours per Week Reporting Line Operations Manager / Production Leads Key Tech Stack DaVinci Resolve, Baselight, Sohonet Pivot, Colorfront Compensation & Rewards Structure While individual offers are based on specific experience and technical proficiency, the following outlines the expected compensation and benefits for this mid to senior level coordinator position in the London market. Component Estimated Range / Detail Shift Premiums Applicable for late-night/weekend coverage Pension Scheme Competitive employer-match contributions Health & Wellness Comprehensive private medical and dental options Diversity & Inclusion Active DEI programs and safe space empowerment The Company 3 Philosophy: Creativity Through Diversity At Company 3, we believe that every pixel tells a story. Our artists combine state of the art technology with world class creativity to shape the content that moves global audiences. We understand that the most innovative ideas come from a diverse workforce. We are dedicated to fostering an equitable culture where every employee-regardless of background-feels safe and empowered to bring their authentic self to work. Comprehensive Scope of Responsibilities This role requires a unique dual focus. You must be comfortable troubleshooting a calibrated 4K monitor one moment and managing a complex client delivery schedule the next. 1. Facility Operations & Engineering Liaison The London facility at Chancery Lane is a high tech ecosystem. Your operational duties include: Facility Synergy: Oversee the day to day functionality of the facility, ensuring that grading suites and sound stages are operational and prepared for high profile client arrivals. Resource Management: Manage studio hardware resources, including the setup and movement of technical equipment like grading surfaces, reference monitors, and localized storage arrays. Technical Quality Control: Assist the Operations Manager with essential maintenance tasks, such as display calibrations and software updates, to ensure that our technical standards remain the industry benchmark. Issue Triage: Act as the first line of defense for technical problems, monitoring and tracking issues before triaging them to the Engineering team for resolution. 2. Remote Session Coordination In an increasingly remote world, Company 3 leads the way in virtual collaboration. Setup and Testing: You will be responsible for the end to end coordination of remote sessions. This includes testing connectivity and preparing streaming pipelines for clients viewing from Los Angeles, New York, or anywhere in the world. Remote Tools: Utilize and troubleshoot specialized streaming tools such as Sohonet Pivot and Colorfront Streaming to provide a low latency, color accurate experience. Resource Booking: Ensure that the correct technical assets (calibrated monitors and panels) are secured for every remote review session. 3. Production Coordination & Client Relations As a Production Coordinator within this role, you will be the organizational heartbeat of specific projects. Workflow Management: Maintain a deep understanding of the lifecycle of episodic and feature film post production. You will track assets from the moment they arrive to final delivery. Communication Hub: Work closely with the local production team and our global sister facilities to ensure that information is communicated accurately across time zones. Stakeholder Management: Serve as a key point of contact for external production companies, providing updates on project status and addressing logistical concerns with a diplomatic touch. Resource Scheduling: Help ensure that artists and suites are utilized efficiently, balancing the high pressure demands of multiple concurrent "High End" projects. Candidate Requirements: Skills & Experience We are looking for a hybrid talent-someone who loves the technical "how it works" of post production just as much as the "get it done" of project management. Industry Knowledge & Experience Proven Track Record: Previous experience working in a fast paced, high pressure post production environment is non negotiable. Workflow Fluency: You must possess a strong understanding of modern episodic and feature film pipelines, including an awareness of color spaces, frame rates, and delivery specs. Academic/Professional Background: While a degree in Film or Media is beneficial, we value practical experience and technical aptitude above all. Streaming Tech: Hands on familiarity with remote connectivity tools like Sohonet Pivot and Colorfront. Post Production Software: Basic knowledge of DaVinci Resolve and Baselight systems. You don't need to be a senior colorist, but you must know how to navigate the UI to troubleshoot basic session errors. Aptitude: A "solid technical aptitude" means you aren't afraid of a Linux terminal, a patch bay, or a complex signal chain. Interpersonal & Adaptive Skills Multitasking: You must be highly detail oriented. In this role, you will be managing a dozen tasks simultaneously, and none of them can be dropped. Diplomacy: You will work with highly creative individuals and demanding clients. A calm, composed, and diplomatic approach is essential for maintaining a positive studio environment. Proactivity: Don't wait for things to break. We need a creative problem solver who anticipates issues and devises solutions before the client notices. Team Mindset: Company 3 is a global team. A collaborative, positive, and "can do" attitude is vital to our success. Hours of Work & Onsite Commitment This is an onsite, shift based role located at Chancery Lane. Standard Hours: 40 hours per week. Flexibility: Because we serve international clients, a flexible approach to working hours is a core requirement. This role includes regular evening shifts and occasional weekend work to align with global production schedules. Why Join Company 3 London? Joining Company 3 means more than just a job; it is an immersion into the highest level of filmmaking. You will be part of a team that: Works on the biggest franchises in cinema history. Utilizes the absolute pinnacle of post production technology. Offers a clear path for professional development within a global network (London, LA, NY, and beyond). Actively prioritizes your well being and professional growth through inclusive practices and comprehensive benefits. Application Instructions To apply for the Production Operations & Production Coordinator position, please submit the following: Comprehensive CV: Outlining your experience in post production, specifically highlighting your familiarity with technical workflows and coordination roles. Cover Letter: Please describe your experience with remote session tools and your approach to troubleshooting in a high pressure environment. Company 3 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance or accommodation during the application process, please reach out to our HR department. Forge your future in film. Join the legacy at Company 3.
Lead impactful digital projects at Youwe and ensure that clients and teams always know where they stand. In this role, you combine overview, communication, and project management to successfully deliver projects from kick-off to going live. Key Responsibilities Leading digital projects with various disciplines and subprojects Monitoring scope, planning, budget, and quality Reporting on progress and business value Involving stakeholders in choices, progress, and decision-making Interacting between client, internal teams, and partners Identifying risks and adjusting in a timely manner 5+ years of experience as a Senior Project Manager, Delivery Manager, or Product Owner Experience within a digital agency or complex digital environments is a plus Strong in stakeholder management and decision-making Experienced in project and workflow software such as Jira and Confluence Agile/Scrum experience (pragmatically applied) Fluent in Dutch and good command of English. Nice-to-haves Experience with international clients Knowledge of digital platforms and enterprise solutions Benefits Private Health Insurance plan Office lunches, snacks & drinks Learning budget & learning time off Flexible hours & hybrid work options 4 weeks remote work per year from anywhere Loyalty days: extra vacation after 3 & 6 years About Youwe Youwe is a full-service Digital Agency with over 25 years of delivering value to clients, and a diverse network of over 200 experts. We build digital platforms that connect data, optimize processes, and integrate AI. Our primary goal is to empower businesses with tailored solutions designed to drive revenue growth, enhance profit margins, shorten time-to-market and boost operational efficiency. Every day, we turn curiosity and creativity into solutions that make a real impact. Join our team and make an impact - Apply now!
20/07/2026
Full time
Lead impactful digital projects at Youwe and ensure that clients and teams always know where they stand. In this role, you combine overview, communication, and project management to successfully deliver projects from kick-off to going live. Key Responsibilities Leading digital projects with various disciplines and subprojects Monitoring scope, planning, budget, and quality Reporting on progress and business value Involving stakeholders in choices, progress, and decision-making Interacting between client, internal teams, and partners Identifying risks and adjusting in a timely manner 5+ years of experience as a Senior Project Manager, Delivery Manager, or Product Owner Experience within a digital agency or complex digital environments is a plus Strong in stakeholder management and decision-making Experienced in project and workflow software such as Jira and Confluence Agile/Scrum experience (pragmatically applied) Fluent in Dutch and good command of English. Nice-to-haves Experience with international clients Knowledge of digital platforms and enterprise solutions Benefits Private Health Insurance plan Office lunches, snacks & drinks Learning budget & learning time off Flexible hours & hybrid work options 4 weeks remote work per year from anywhere Loyalty days: extra vacation after 3 & 6 years About Youwe Youwe is a full-service Digital Agency with over 25 years of delivering value to clients, and a diverse network of over 200 experts. We build digital platforms that connect data, optimize processes, and integrate AI. Our primary goal is to empower businesses with tailored solutions designed to drive revenue growth, enhance profit margins, shorten time-to-market and boost operational efficiency. Every day, we turn curiosity and creativity into solutions that make a real impact. Join our team and make an impact - Apply now!
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
18/07/2026
Full time
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Senior Software EngineerApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (15 days left to apply)job requisition id: R8159# Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# As a Senior React Native Developer, you will lead the development of our mobile applications, ensuring they are reliable, secure, scalable, and delightful to use. You'll collaborate with product managers, designers, backend engineers, QA automation engineers to support a part of the HL platform. You'll have the opportunity to influence architectural decisions, mentor other developers, and drive best practices across our mobile engineering discipline. What You'll Do Build and maintain a high quality React Native application. Architect scalable mobile solutions that meet the demands of financial applications (security, performance, reliability). Integrate with RESTful and GraphQL APIs and collaborate closely with backend teams. Optimize app performance, including memory usage, load times, and smooth UI interactions. Implement high security standards such as encryption, biometrics, and secure data storage. Lead code reviews, share best practices, and mentor junior developers. Work cross functionally with designers, PMs, and QA to deliver features end to end. Stay up to date with the latest in React Native and mobile technologies. What We're Looking For 8+ years of professional mobile development experience, with 5+ years using React Native . Strong knowledge of JavaScript/TypeScript , ES6+ features, and modern React patterns. Experience integrating third party libraries, analytics tools, and mobile SDKs Strong understanding of secure mobile development, especially within financial or regulated environments. Familiarity with state management. Experience with CI/CD pipelines for mobile apps. Strong debugging skills, including performance profiling and memory optimization. Excellent communication skills and experience working in agile environments. Nice to Have Experience with native iOS (Swift) or Android (Kotlin/Java). Experience in fintech or banking applications. Familiarity with feature driven modular architecture. Experience working with feature flags. UI automation testing experience. Interview Process Stage 1 - Discussion with our Hiring Manager (30 mins) A brief conversation to explore your background, motivations, and fit for the team and role. Stage 2 - Technical take home exercise (1 week) A take home project that needs to be extended, fixed and improved which can showcase at what level your React Native ability is at. Stage 3 - Technical interview (60-90 mins) In the session we will walkthrough your coding challenge submission and ask you different questions around coding, architecture, security and problem solving. Working Schedule We're based in the stunning Paddington Central offices at 4 Kingdom Street , a modern workspace designed to energise your day and elevate collaboration. What Makes It Special? Landscaped rooftop gardens - perfect for a breath of fresh air or informal catch-ups. London's highest rooftop basketball court - yes, really! On-site café and bar with sweeping views across West London. Wellness amenities including showers, lockers, hairdryers, and fresh towels. Cyclist-friendly with secure bike storage and drying rooms. Stylish lounge areas, booths, and breakout spaces for focused work or relaxed chats. Canalside location near Little Venice, with floating restaurants, coffee shops, and a seasonal pop-up garden bar. Unbeatable transport links - just steps from Paddington Station and the Elizabeth Line, with Heathrow only 30 minutes away.We embrace a hybrid working model that gives you the best of both worlds: 2-3 days a week in the office to connect, collaborate, and enjoy everything the space has to offer. Remote flexibility for deep focus, work-life balance, and personal productivity.This is a full-time role , working 37.5 hours per week , Monday to Friday. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
18/07/2026
Full time
Senior Software EngineerApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (15 days left to apply)job requisition id: R8159# Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# As a Senior React Native Developer, you will lead the development of our mobile applications, ensuring they are reliable, secure, scalable, and delightful to use. You'll collaborate with product managers, designers, backend engineers, QA automation engineers to support a part of the HL platform. You'll have the opportunity to influence architectural decisions, mentor other developers, and drive best practices across our mobile engineering discipline. What You'll Do Build and maintain a high quality React Native application. Architect scalable mobile solutions that meet the demands of financial applications (security, performance, reliability). Integrate with RESTful and GraphQL APIs and collaborate closely with backend teams. Optimize app performance, including memory usage, load times, and smooth UI interactions. Implement high security standards such as encryption, biometrics, and secure data storage. Lead code reviews, share best practices, and mentor junior developers. Work cross functionally with designers, PMs, and QA to deliver features end to end. Stay up to date with the latest in React Native and mobile technologies. What We're Looking For 8+ years of professional mobile development experience, with 5+ years using React Native . Strong knowledge of JavaScript/TypeScript , ES6+ features, and modern React patterns. Experience integrating third party libraries, analytics tools, and mobile SDKs Strong understanding of secure mobile development, especially within financial or regulated environments. Familiarity with state management. Experience with CI/CD pipelines for mobile apps. Strong debugging skills, including performance profiling and memory optimization. Excellent communication skills and experience working in agile environments. Nice to Have Experience with native iOS (Swift) or Android (Kotlin/Java). Experience in fintech or banking applications. Familiarity with feature driven modular architecture. Experience working with feature flags. UI automation testing experience. Interview Process Stage 1 - Discussion with our Hiring Manager (30 mins) A brief conversation to explore your background, motivations, and fit for the team and role. Stage 2 - Technical take home exercise (1 week) A take home project that needs to be extended, fixed and improved which can showcase at what level your React Native ability is at. Stage 3 - Technical interview (60-90 mins) In the session we will walkthrough your coding challenge submission and ask you different questions around coding, architecture, security and problem solving. Working Schedule We're based in the stunning Paddington Central offices at 4 Kingdom Street , a modern workspace designed to energise your day and elevate collaboration. What Makes It Special? Landscaped rooftop gardens - perfect for a breath of fresh air or informal catch-ups. London's highest rooftop basketball court - yes, really! On-site café and bar with sweeping views across West London. Wellness amenities including showers, lockers, hairdryers, and fresh towels. Cyclist-friendly with secure bike storage and drying rooms. Stylish lounge areas, booths, and breakout spaces for focused work or relaxed chats. Canalside location near Little Venice, with floating restaurants, coffee shops, and a seasonal pop-up garden bar. Unbeatable transport links - just steps from Paddington Station and the Elizabeth Line, with Heathrow only 30 minutes away.We embrace a hybrid working model that gives you the best of both worlds: 2-3 days a week in the office to connect, collaborate, and enjoy everything the space has to offer. Remote flexibility for deep focus, work-life balance, and personal productivity.This is a full-time role , working 37.5 hours per week , Monday to Friday. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
18/07/2026
Full time
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Company Mission Our mission is to give the world access to the best products by empowering great businesses to reach their growth potential. About Wayflyer Today's SMBs need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer. Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours. Since launching in April 2020, we've deployed over $5bn to thousands of businesses worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods. Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them. Culture & Values at Wayflyer At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website. Your Role at a Glance The key ways you'll bring value to the team As a Senior Credit Risk Data Scientist, you will be a key driver within Wayflyer's Quantitative Risk Team. We don't just build risk models; we own the process and are responsible for its impact on our portfolio performance. In this role, you will bridge the gap between complex statistical theory and tangible financial outcomes. You will lead strategic initiatives turn data into dollars, scaling our global funding operations to drive consistent revenue growth and improve our bottom line. We treat Machine Learning as a branch of software engineering, meaning you will be responsible for writing production-grade code that powers our underwriting systems. Production-Grade ML Engineering: Lead the end-to-end lifecycle of credit risk models, treating Machine Learning as a branch of software engineering to ensure all outputs are fast, reproducible, and robust. Strategic Risk Modelling: Design and implement sophisticated modeling frameworks (such as decisioning, pricing or fraud methodologies) that move the needle on company-wide P&L. Credit Strategy & Optimisation: Develop data-driven credit policies and lending strategies that safely expand our addressable market, driving higher conversion and maximising our growth and profitability. Statistical Rigour: Serve as a guardian of scientific integrity, ensuring that model improvements are statistically significant and free from data leakage or bias. Commercial Influence: Translate technical findings into "Business Trade-offs" for leadership, mapping model performance (like ROC AUC) directly to revenue and loss metrics. Technical Stewardship: Set the standard for code quality within the team by performing high-value code reviews, mentoring junior team members, and contributing to core internal libraries. What Makes You a Great Fit Experience: 4+ years in Data Science/ML, with a proven track record of building and maintaining production-grade ML systems. Statistical & Modeling Depth: Advanced knowledge of predictive modeling and credit risk concepts (e.g., IV, ROC AUC, SHAP). Engineering Excellence: Advanced proficiency in Python and SQL. You should possess the core skills of a Software Engineer, comfortable working in a modern monorepo and using tools like Snowflake, dbt, ZenML, Dagster, Weights & Biases, etc. AI Native: Ability to leverage AI and LLMs as accelerants for high-quality output. Domain Expertise: Deep understanding of credit risk metrics (PD, EAD, LGD, EL) and the trade-offs between risk appetite and growth. Communication Skills: The ability to persuade non-technical stakeholders and distill high-level risk strategy into a clear, actionable story. How You'll Stand Out Experience in highly automated lending and portfolio optimisation Experience in price setting and modelling price sensitivity Experience in modelling Customer Lifetime Value (CLV) What to Expect After You Apply You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately 2-4 weeks. The Perks of Being at Wayflyer Time Off That Matters Recharge with 25 days of paid annual leave, plus public holidays. Your Wellbeing Access support and resources to support your wellbeing, including our ERG. Comprehensive Health & Protection Stay covered with private healthcare, life insurance, and critical illness cover. Secure Your Future with Our Pension Plan Our pension plan helps you build a strong foundation for tomorrow, starting today. Family-First Policies We provide a generous parental and adoptive leave program for both Primary and Secondary caregivers, ensuring you have the dedicated, fully paid time you need to focus on your family. Share in Our Success With our equity scheme, you're not just an employee; you're a stakeholder in our journey. Work From Abroad! Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year. Global Offices and Working Policy Dublin, Our Buzzing HQ Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership. London, One Big Family Home to around 30 employees, our brand-new London office also runs on a hybrid model. You'll often find our CEO working alongside the team with regular visits. Sydney, Small but Mighty Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration. Charlotte, our new US-HQ Charlotte is our US headquarters and the foundation of our North American growth. From our Uptown office, our teams collaborate closely, build relationships and drive impact across the region, with a setup designed for both focus and flexibility. Remote, Across the US & Europe The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US. How We Handle Your Personal Data By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at or review our privacy notice at
18/07/2026
Full time
Company Mission Our mission is to give the world access to the best products by empowering great businesses to reach their growth potential. About Wayflyer Today's SMBs need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer. Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours. Since launching in April 2020, we've deployed over $5bn to thousands of businesses worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods. Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them. Culture & Values at Wayflyer At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website. Your Role at a Glance The key ways you'll bring value to the team As a Senior Credit Risk Data Scientist, you will be a key driver within Wayflyer's Quantitative Risk Team. We don't just build risk models; we own the process and are responsible for its impact on our portfolio performance. In this role, you will bridge the gap between complex statistical theory and tangible financial outcomes. You will lead strategic initiatives turn data into dollars, scaling our global funding operations to drive consistent revenue growth and improve our bottom line. We treat Machine Learning as a branch of software engineering, meaning you will be responsible for writing production-grade code that powers our underwriting systems. Production-Grade ML Engineering: Lead the end-to-end lifecycle of credit risk models, treating Machine Learning as a branch of software engineering to ensure all outputs are fast, reproducible, and robust. Strategic Risk Modelling: Design and implement sophisticated modeling frameworks (such as decisioning, pricing or fraud methodologies) that move the needle on company-wide P&L. Credit Strategy & Optimisation: Develop data-driven credit policies and lending strategies that safely expand our addressable market, driving higher conversion and maximising our growth and profitability. Statistical Rigour: Serve as a guardian of scientific integrity, ensuring that model improvements are statistically significant and free from data leakage or bias. Commercial Influence: Translate technical findings into "Business Trade-offs" for leadership, mapping model performance (like ROC AUC) directly to revenue and loss metrics. Technical Stewardship: Set the standard for code quality within the team by performing high-value code reviews, mentoring junior team members, and contributing to core internal libraries. What Makes You a Great Fit Experience: 4+ years in Data Science/ML, with a proven track record of building and maintaining production-grade ML systems. Statistical & Modeling Depth: Advanced knowledge of predictive modeling and credit risk concepts (e.g., IV, ROC AUC, SHAP). Engineering Excellence: Advanced proficiency in Python and SQL. You should possess the core skills of a Software Engineer, comfortable working in a modern monorepo and using tools like Snowflake, dbt, ZenML, Dagster, Weights & Biases, etc. AI Native: Ability to leverage AI and LLMs as accelerants for high-quality output. Domain Expertise: Deep understanding of credit risk metrics (PD, EAD, LGD, EL) and the trade-offs between risk appetite and growth. Communication Skills: The ability to persuade non-technical stakeholders and distill high-level risk strategy into a clear, actionable story. How You'll Stand Out Experience in highly automated lending and portfolio optimisation Experience in price setting and modelling price sensitivity Experience in modelling Customer Lifetime Value (CLV) What to Expect After You Apply You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately 2-4 weeks. The Perks of Being at Wayflyer Time Off That Matters Recharge with 25 days of paid annual leave, plus public holidays. Your Wellbeing Access support and resources to support your wellbeing, including our ERG. Comprehensive Health & Protection Stay covered with private healthcare, life insurance, and critical illness cover. Secure Your Future with Our Pension Plan Our pension plan helps you build a strong foundation for tomorrow, starting today. Family-First Policies We provide a generous parental and adoptive leave program for both Primary and Secondary caregivers, ensuring you have the dedicated, fully paid time you need to focus on your family. Share in Our Success With our equity scheme, you're not just an employee; you're a stakeholder in our journey. Work From Abroad! Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year. Global Offices and Working Policy Dublin, Our Buzzing HQ Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership. London, One Big Family Home to around 30 employees, our brand-new London office also runs on a hybrid model. You'll often find our CEO working alongside the team with regular visits. Sydney, Small but Mighty Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration. Charlotte, our new US-HQ Charlotte is our US headquarters and the foundation of our North American growth. From our Uptown office, our teams collaborate closely, build relationships and drive impact across the region, with a setup designed for both focus and flexibility. Remote, Across the US & Europe The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US. How We Handle Your Personal Data By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at or review our privacy notice at
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
18/07/2026
Full time
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
18/07/2026
Full time
CreateFuture is anAI-native consulting partnerwhere people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. The Role CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains. Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients' vision. This can be from early stage research and market analysis through to development, delivery and iteration. As we rapidly scale, we've identified an exciting opportunity for a Lead Product Manager to help support our growth. This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance. You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you'll use your deep understanding of product management methodologies and a consistent application of good practice. You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management. What you'll be doing: Reporting into the Head of Product Operations and be able to represent the team as we grow Leading a team of Product Managers and support recruitment Helping embed and support career progression pathways using our development framework for personal growth Providing support to the team through mentorship and coaching Acting as an escalation point for the team, helping to remove internal and external blockers as needed Supporting resourcing of Product Managers on projects Identifying training and development needs Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers Working with the team to improve, shape and structure the Product Management ways of working About you Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques Recent relevant experience of leading product focused engagements Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery Have experience of product research and collecting evidence to support value propositions Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients. Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients. Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability. Have experience of using data to help drive decisions and steer the direction of the product towards the client's north star Knowledge of web and mobile technologies and practices Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions. Be comfortable with ambiguity and help provide clarity in all situations What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Salary: £30,000 - £35,000 One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end to end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold Level Investors in People award, reflecting the outstanding calibre that makes us truly one team. Who are we looking for? Due to continued growth, we are looking for a Junior Project Manager to join our Cyber Security consulting team to support our Project Manager in the delivery of key projects for various clients. Project Management Support the Project Manager on change projects in different areas of our Cyber Security business, including our central in house support services. Engage with stakeholders, build trust and establish positive relationships with colleagues across customer organisations. Participate in the development of the Change Team and model improvement behaviours. Assist on evaluations/reviews of existing ways of working to identify gaps in performance and opportunities for improvement. Support initiatives to drive projects forward with an emphasis on supporting SOC services/teams through changes to achieve the best outcomes for people we support. Prepare documents to show delivery progress, flag risks/issues, manage resources and track outcomes achieved. Assist squad leads to facilitate, coordinate RFP sessions, and get involved in bid discussions when necessary. Participate in workshops, both in person and remotely. Support the Project Manager through to project closure and assist on project closure reports. Attend regular governance meetings, team planning sessions and help build and maintain Bridewell's PMO protocols and processes. Contribute to developing a positive culture of continuous improvement across the organisation and customers. Service Management Support the Project Manager with service department team members, including customer service interactions, reports, and repairs. Provide customer service with a sales minded attitude and develop lasting customer relationships. Experience and Skills Good understanding of the project lifecycle. Ability to manage small projects. Knowledge of MSP. Previous experience delivering on cyber security projects is preferred. Some understanding of Risk Management. Some understanding of Service Transition. Some knowledge of ITIL framework and end to end transformation. Project delivery support. Communication skills. Collaboration enablement. Time management. Organisational understanding and adoption. Problem solving. Adaptability. Why join us? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team, and Above and Beyond emphasise the importance of the part we play in society and our commitment to both our people and clients. Benefits 25 days holiday (plus buy and sell options) Flexible working (around core office hours) Employee Benefit Trust Company pension Personal day & birthday off after 1 year of service Family leave after 1 year of service Enhanced maternity based on length of service Dedicated training budget Life assurance Electric vehicle scheme & cycle to work scheme Private healthcare (incl. gym discounts and vision care) Location Bridewell operates a hybrid and flexible working policy; however, you will be required to travel to different sites on occasion. Eligibility To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. EEO Statement Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
17/07/2026
Full time
Salary: £30,000 - £35,000 One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end to end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold Level Investors in People award, reflecting the outstanding calibre that makes us truly one team. Who are we looking for? Due to continued growth, we are looking for a Junior Project Manager to join our Cyber Security consulting team to support our Project Manager in the delivery of key projects for various clients. Project Management Support the Project Manager on change projects in different areas of our Cyber Security business, including our central in house support services. Engage with stakeholders, build trust and establish positive relationships with colleagues across customer organisations. Participate in the development of the Change Team and model improvement behaviours. Assist on evaluations/reviews of existing ways of working to identify gaps in performance and opportunities for improvement. Support initiatives to drive projects forward with an emphasis on supporting SOC services/teams through changes to achieve the best outcomes for people we support. Prepare documents to show delivery progress, flag risks/issues, manage resources and track outcomes achieved. Assist squad leads to facilitate, coordinate RFP sessions, and get involved in bid discussions when necessary. Participate in workshops, both in person and remotely. Support the Project Manager through to project closure and assist on project closure reports. Attend regular governance meetings, team planning sessions and help build and maintain Bridewell's PMO protocols and processes. Contribute to developing a positive culture of continuous improvement across the organisation and customers. Service Management Support the Project Manager with service department team members, including customer service interactions, reports, and repairs. Provide customer service with a sales minded attitude and develop lasting customer relationships. Experience and Skills Good understanding of the project lifecycle. Ability to manage small projects. Knowledge of MSP. Previous experience delivering on cyber security projects is preferred. Some understanding of Risk Management. Some understanding of Service Transition. Some knowledge of ITIL framework and end to end transformation. Project delivery support. Communication skills. Collaboration enablement. Time management. Organisational understanding and adoption. Problem solving. Adaptability. Why join us? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team, and Above and Beyond emphasise the importance of the part we play in society and our commitment to both our people and clients. Benefits 25 days holiday (plus buy and sell options) Flexible working (around core office hours) Employee Benefit Trust Company pension Personal day & birthday off after 1 year of service Family leave after 1 year of service Enhanced maternity based on length of service Dedicated training budget Life assurance Electric vehicle scheme & cycle to work scheme Private healthcare (incl. gym discounts and vision care) Location Bridewell operates a hybrid and flexible working policy; however, you will be required to travel to different sites on occasion. Eligibility To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. EEO Statement Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Regional End User Technical Support Engineer This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work. Job Summary As a Regional End User Technical Support Engineer, you will play a key role in keeping NHS Blood and Transplant's IT services running smoothly across multiple sites. You will install, configure and support a wide range of hardware, software, and clinical critical systems, providing both face to face and remote assistance to colleagues. Working in a fast paced, customer focused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver life saving services every day, while contributing to service improvement, projects, and the overall resilience of NHSBT's IT infrastructure. Main duties of the job Your responsibilities will include: You will be required to install, configure and support IT hardware, software and systems across all of our NHSBT sites. You will provide regional incident support for IT services to all our customers, managing the incidents, including using Customer Service Desk software, and balancing priorities and resources to ensure the best possible outcome for each customer and NHSBT. You will work face to face and remotely with our staff, understanding their immediate and upcoming IT requirements and issues, and providing advice and support on the most appropriate solutions, in accordance with our policies. You will be required to perform tasks essential to the provision and maintenance of IT systems. You will provide technical expertise through participating in, and chairing, expert groups, weekly team call reviews and project meetings. You will represent the Directorate at centre based meetings and working groups. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. You will be required to take part in an out of hours on call rota that could include some weekend work. About You Experience and Knowledge Experience of working in a similar customer focused IT support environment Experience of providing support with Microsoft Office 365 including Windows 7 and 10 Experience of working to a Service Level Agreement Experience and understanding of supporting Thin Client Citrix environments Qualifications and Training Degree in computing, or equivalent experience Possess a valid driving licence, allowing you to drive in the UK Evidence of continuous professional development About Us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work - and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. What we offer: Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you. Generous annual leave - 27 days annual leave (pro rata for part time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible. As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process. You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website: Read about our application process Learn more about our culture at NHSBT To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking 'Apply' if you are viewing this advert on another site. Next steps This vacancy will close at 23:59 on Wednesday 22nd July 2026. This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early. Interviews are anticipated to be held 4th August 2026 - subject to confirmation. For informal enquiries please contact: Name: Lauren Robbie Job Title: End User Technical Support Manager Contact Details:
16/07/2026
Full time
Regional End User Technical Support Engineer This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work. Job Summary As a Regional End User Technical Support Engineer, you will play a key role in keeping NHS Blood and Transplant's IT services running smoothly across multiple sites. You will install, configure and support a wide range of hardware, software, and clinical critical systems, providing both face to face and remote assistance to colleagues. Working in a fast paced, customer focused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver life saving services every day, while contributing to service improvement, projects, and the overall resilience of NHSBT's IT infrastructure. Main duties of the job Your responsibilities will include: You will be required to install, configure and support IT hardware, software and systems across all of our NHSBT sites. You will provide regional incident support for IT services to all our customers, managing the incidents, including using Customer Service Desk software, and balancing priorities and resources to ensure the best possible outcome for each customer and NHSBT. You will work face to face and remotely with our staff, understanding their immediate and upcoming IT requirements and issues, and providing advice and support on the most appropriate solutions, in accordance with our policies. You will be required to perform tasks essential to the provision and maintenance of IT systems. You will provide technical expertise through participating in, and chairing, expert groups, weekly team call reviews and project meetings. You will represent the Directorate at centre based meetings and working groups. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. You will be required to take part in an out of hours on call rota that could include some weekend work. About You Experience and Knowledge Experience of working in a similar customer focused IT support environment Experience of providing support with Microsoft Office 365 including Windows 7 and 10 Experience of working to a Service Level Agreement Experience and understanding of supporting Thin Client Citrix environments Qualifications and Training Degree in computing, or equivalent experience Possess a valid driving licence, allowing you to drive in the UK Evidence of continuous professional development About Us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work - and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. What we offer: Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you. Generous annual leave - 27 days annual leave (pro rata for part time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible. As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process. You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website: Read about our application process Learn more about our culture at NHSBT To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking 'Apply' if you are viewing this advert on another site. Next steps This vacancy will close at 23:59 on Wednesday 22nd July 2026. This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early. Interviews are anticipated to be held 4th August 2026 - subject to confirmation. For informal enquiries please contact: Name: Lauren Robbie Job Title: End User Technical Support Manager Contact Details:
As User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. You'll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver an outstanding experience design capability. This is a strategic leadership role that combines creative hands on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive team. This is a hybrid role with remote working and regular onsite presence in our central Leeds and Bradford offices. Fixed Term Contract 6 months About the role As User Experience UX Design Lead, you will have a deep understanding of good experience design and how to mature and modernise capability in your team. You will work alongside other design leads in Content Design, User Research and Service Design to build a modern, creative, responsive and influential design practice that improves outcomes for our customers. You will Lead, coach, mentor and develop a team of 12 UX designers to build their practice, maturity, strategic thinking skills and confidence Act as a role model, demonstrating exceptional levels of skill in collaboration, constructive challenge and strategic thinking Support the team in developing a more collaborative product design culture Work closely with the Design Squad lead and Delivery Manager to plan project resource and solve design problems Act as a primary advocate for user centered design and support designers in effective communication of design rationale to developers and business stakeholders Partner closely with Product Management and Engineering to ensure UX practice is fit for purpose by proactively identifying future capacity and capability needs Further develop and maintain high standards of usability, accessibility and design quality Facilitate design thinking workshops, ideation sessions, and strategic alignment activities and coach your team in these areas About you You'll be an experienced Senior or UX Lead with demonstrable experience in leading and mentoring Designers. In addition, you'll bring Demonstrable experience of leading a team through transformative change Proven experience leading design strategy across multiple products, platforms, or product portfolios Passion for innovation, continuous improvement, and building high performing teams Proven experience of coaching, developing, maturity and building advanced skills in a design team Ability to influence senior stakeholders and drive strategic decisions through evidence based design practices Excellent communication, facilitation and stakeholder management skills Expertise in design systems and scalable UX frameworks Strong knowledge of accessibility standards, inclusive design principles and regulatory compliance Advanced proficiency with modern design systems, prototyping software, and design tools (Figma preferred) About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility We offer a range of flexible working options without unsocial hours, which can help you find a healthy work life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this. Development We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, apply now to send us your application. Want more information? If you have any questions about this role, please contact Mike Peel on
15/07/2026
Full time
As User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. You'll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver an outstanding experience design capability. This is a strategic leadership role that combines creative hands on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive team. This is a hybrid role with remote working and regular onsite presence in our central Leeds and Bradford offices. Fixed Term Contract 6 months About the role As User Experience UX Design Lead, you will have a deep understanding of good experience design and how to mature and modernise capability in your team. You will work alongside other design leads in Content Design, User Research and Service Design to build a modern, creative, responsive and influential design practice that improves outcomes for our customers. You will Lead, coach, mentor and develop a team of 12 UX designers to build their practice, maturity, strategic thinking skills and confidence Act as a role model, demonstrating exceptional levels of skill in collaboration, constructive challenge and strategic thinking Support the team in developing a more collaborative product design culture Work closely with the Design Squad lead and Delivery Manager to plan project resource and solve design problems Act as a primary advocate for user centered design and support designers in effective communication of design rationale to developers and business stakeholders Partner closely with Product Management and Engineering to ensure UX practice is fit for purpose by proactively identifying future capacity and capability needs Further develop and maintain high standards of usability, accessibility and design quality Facilitate design thinking workshops, ideation sessions, and strategic alignment activities and coach your team in these areas About you You'll be an experienced Senior or UX Lead with demonstrable experience in leading and mentoring Designers. In addition, you'll bring Demonstrable experience of leading a team through transformative change Proven experience leading design strategy across multiple products, platforms, or product portfolios Passion for innovation, continuous improvement, and building high performing teams Proven experience of coaching, developing, maturity and building advanced skills in a design team Ability to influence senior stakeholders and drive strategic decisions through evidence based design practices Excellent communication, facilitation and stakeholder management skills Expertise in design systems and scalable UX frameworks Strong knowledge of accessibility standards, inclusive design principles and regulatory compliance Advanced proficiency with modern design systems, prototyping software, and design tools (Figma preferred) About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility We offer a range of flexible working options without unsocial hours, which can help you find a healthy work life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this. Development We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, apply now to send us your application. Want more information? If you have any questions about this role, please contact Mike Peel on
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
15/07/2026
Full time
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
eDiscovery Project ManagerApplyremote type: Onsite Part Timelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: REQ100327Job DescriptionSummary As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs. Responsibilities: Manage end-to-end eDiscovery projects, including scope, resources, timelines, and risks. Act as the primary client contact, ensuring clear communication and client satisfaction. Leverage RelativityOne to optimise workflows for data processing and review. Coordinate with legal teams, IT, and vendors to achieve project goals. Maintain high-quality standards and provide training on RelativityOne features.Qualifications • Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients. • eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations. • Technical Proficiency: High aptitude with database programs, text editors, and review platforms. • Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. RelativityOne Certiification e.g. Relativity Certified Administrator) preferred. • Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.• Organizational Skills: Highly organized with a keen attention to detail. • Communication Skills: Exceptional customer service, interpersonal, and communication skills. • Flexibility: Availability to work extended hours and on a flexible schedule as needed. • Team Collaboration: Proven ability to thrive in a team-based environment. • Quality & Continuous Improvement minded: Strong analytical and problem-solving skills What We Offer • People-Focused Culture• Competitive Pay & Quarterly Incentives• Benefits & Wellbeing Programs• Flexible Time Off & Remote Work Options• Professional Development & Career Growth Opportunities• Exposure to cutting-edge technology in the Legal Services IndustryArray is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.
15/07/2026
Full time
eDiscovery Project ManagerApplyremote type: Onsite Part Timelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: REQ100327Job DescriptionSummary As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs. Responsibilities: Manage end-to-end eDiscovery projects, including scope, resources, timelines, and risks. Act as the primary client contact, ensuring clear communication and client satisfaction. Leverage RelativityOne to optimise workflows for data processing and review. Coordinate with legal teams, IT, and vendors to achieve project goals. Maintain high-quality standards and provide training on RelativityOne features.Qualifications • Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients. • eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations. • Technical Proficiency: High aptitude with database programs, text editors, and review platforms. • Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. RelativityOne Certiification e.g. Relativity Certified Administrator) preferred. • Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.• Organizational Skills: Highly organized with a keen attention to detail. • Communication Skills: Exceptional customer service, interpersonal, and communication skills. • Flexibility: Availability to work extended hours and on a flexible schedule as needed. • Team Collaboration: Proven ability to thrive in a team-based environment. • Quality & Continuous Improvement minded: Strong analytical and problem-solving skills What We Offer • People-Focused Culture• Competitive Pay & Quarterly Incentives• Benefits & Wellbeing Programs• Flexible Time Off & Remote Work Options• Professional Development & Career Growth Opportunities• Exposure to cutting-edge technology in the Legal Services IndustryArray is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.All persons hired will be required to complete a comprehensive background check and provide proof of eligibility to work in the country of the job location.
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
14/07/2026
Full time
Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers Womxn-in-tech Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
Description Our Principal Product Managers are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best practice, honed through hands on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for creating a product vision, helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key product artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Product Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. Principal Product Managers are responsible for the practice and service line specific delivery elements of an engagement/account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will combine their Product Management experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials. Assess project performance as a part of the billable delivery team, QA Product Management deliverables and outcomes, and ensure client satisfaction. Deliver Product Management elements alongside client and Made Tech delivery teams. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to help support and develop their careers. Act as a Product Manager to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge. Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector. Participate in business development activities, including bids and pre sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission. Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues. Serve as a thought leader within Made Tech, our account engagements, the wider public sector, and represent the company at industry events. Skills & Qualifications Client relationship building and public sector expertise Leadership Practice and industry growth Craft Product Management skills People Management Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Benefits 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice
13/07/2026
Full time
Description Our Principal Product Managers are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best practice, honed through hands on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for creating a product vision, helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key product artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Product Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. Principal Product Managers are responsible for the practice and service line specific delivery elements of an engagement/account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will combine their Product Management experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials. Assess project performance as a part of the billable delivery team, QA Product Management deliverables and outcomes, and ensure client satisfaction. Deliver Product Management elements alongside client and Made Tech delivery teams. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to help support and develop their careers. Act as a Product Manager to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge. Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector. Participate in business development activities, including bids and pre sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission. Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues. Serve as a thought leader within Made Tech, our account engagements, the wider public sector, and represent the company at industry events. Skills & Qualifications Client relationship building and public sector expertise Leadership Practice and industry growth Craft Product Management skills People Management Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Benefits 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice
Technical Director - HeritageApplylocations: Edinburgh, Scotland: Glasgow, Scotlandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101998SLR is a global leader in sustainability solutions, working with clients to help make sustainability happen, within a collaborative, people-first culture.Due to the continued growth and success of our Archaeology & Heritage team in Europe, we are seeking a commercially driven Technical Director to play a pivotal role in the future development of the discipline.SLR's Archaeology & Heritage Technical Discipline is a dynamic, commercially focused team delivering a diverse range of advisory services across multiple industry sectors. Our team operates across a network of UK offices including Glasgow, Edinburgh, Leeds, Manchester, Nottingham, Shrewsbury, Cardiff and Exeter.We provide independent advisory services primarily within SLR's Energy and Built Environment sectors, alongside supporting Minerals & Mining and Infrastructure clients. Our core services include: Early site appraisal / feasibility Desk-based assessment Heritage Statements Stakeholder Engagement Environmental Impact Assessment (EIA) Building Recording Historic Building Advice Listed Building & Scheduled Monument Consents Fieldwork ManagementFrom single-dwelling schemes through to large-scale, multi-disciplinary EIA projects, we pride ourselves on delivering high-quality outcomes and tangible value for our clients. The Role Reporting to the Technical Discipline Manager (TDM), you will be a senior leader within the team, with a strong focus on driving commercial performance, winning work, and expanding client relationships . You will play a critical role in developing and converting opportunities, supporting the delivery of the Technical Discipline's growth plan, and strengthening SLR's market position within Archaeology & Heritage.This is a highly client-facing role, where success will be measured by your ability to generate revenue, build a sustainable pipeline, and enhance client partnerships , alongside ensuring high-quality technical delivery.Key responsibilities include: Business Development & Work Winning + Leading and supporting the winning of work from both new and existing clients + Identifying and converting opportunities aligned with sector and regional strategies + Building and maintaining strong, long-term client relationships + Driving cross-selling across SLR's service lines and sectors Commercial Leadership + Taking ownership of revenue generation targets and supporting delivery of the discipline's growth plan + Contributing to pipeline forecasting and ensuring visibility of future workload + Supporting effective pricing strategies and bid positioning Project & Technical Delivery + Providing senior oversight on key projects to ensure quality, risk management and client satisfaction + Acting as a trusted advisor to clients on complex Archaeology & Heritage matters + Supporting innovation and best practice across project delivery People Leadership + Mentoring and developing team members, supporting career progression and retention + Contributing to recruitment and team growth in line with business needs + Promoting a positive, inclusive and high-performing team culture Collaboration & Integration + Working closely with Sector Leads, Discipline Leads and other service areas to maximise opportunities + Supporting integrated, multi-disciplinary project delivery Rewards & Benefits SLR's 'One Team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Through a structured career framework, regular performance reviews, and full support toward chartership, professional qualifications and licenses, we offer outstanding opportunities for long term career progression.Our flexible benefits & rewards package includes:• Competitive salary with discretionary bonus• Company pension• Private medical insurance• Life, income, and travel insurance• Salary sacrifice car lease and cycle to work schemes• Volunteering and Community GivingWe believe sustainable careers need balance, that's why we offer:• Flexible, hybrid and agile working• 25 days' annual leave plus flexible public holidays• Buy or sell leave options• Core working hours• Cross border remote working and sabbatical opportunitiesFamily life and wellbeing matter at SLR:We provide enhanced maternity, paternity and adoption leave, access to an Employee Assistance Programme, and specialist support for mental health, stress, and menopause - supporting our people both professionally and personally. About You You will be a commercially astute and client-focused leader with a strong track record of winning work and delivering value. Commercial Mindset - Demonstrable success in generating revenue, developing client relationships, and converting opportunities into secured work Business Development - Proven ability to win work across both new and existing clients, including cross-selling and strategic positioning Client Leadership - Strong network and credibility in the Archaeology & Heritage sector Project Delivery - Excellent project management skills, balancing quality, risk and commercial performance Leadership - Experience mentoring and developing teams within a collaborative environment Technical Expertise - Strong Archaeology & Heritage background within a regulated environment, with the ability to provide senior technical oversight Culture & Inclusion Inclusion is fundamental to who we are. We are committed to equal opportunities and foster a workplace where everyone can thrive, supported by active Culture & Inclusion Committees and Employee Networks. We welcome applications from candidates of all backgrounds and are a Disability Confident Committed employer. If you require any adjustments during the recruitment process, please let us know and we will be happy to support you.
12/07/2026
Full time
Technical Director - HeritageApplylocations: Edinburgh, Scotland: Glasgow, Scotlandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101998SLR is a global leader in sustainability solutions, working with clients to help make sustainability happen, within a collaborative, people-first culture.Due to the continued growth and success of our Archaeology & Heritage team in Europe, we are seeking a commercially driven Technical Director to play a pivotal role in the future development of the discipline.SLR's Archaeology & Heritage Technical Discipline is a dynamic, commercially focused team delivering a diverse range of advisory services across multiple industry sectors. Our team operates across a network of UK offices including Glasgow, Edinburgh, Leeds, Manchester, Nottingham, Shrewsbury, Cardiff and Exeter.We provide independent advisory services primarily within SLR's Energy and Built Environment sectors, alongside supporting Minerals & Mining and Infrastructure clients. Our core services include: Early site appraisal / feasibility Desk-based assessment Heritage Statements Stakeholder Engagement Environmental Impact Assessment (EIA) Building Recording Historic Building Advice Listed Building & Scheduled Monument Consents Fieldwork ManagementFrom single-dwelling schemes through to large-scale, multi-disciplinary EIA projects, we pride ourselves on delivering high-quality outcomes and tangible value for our clients. The Role Reporting to the Technical Discipline Manager (TDM), you will be a senior leader within the team, with a strong focus on driving commercial performance, winning work, and expanding client relationships . You will play a critical role in developing and converting opportunities, supporting the delivery of the Technical Discipline's growth plan, and strengthening SLR's market position within Archaeology & Heritage.This is a highly client-facing role, where success will be measured by your ability to generate revenue, build a sustainable pipeline, and enhance client partnerships , alongside ensuring high-quality technical delivery.Key responsibilities include: Business Development & Work Winning + Leading and supporting the winning of work from both new and existing clients + Identifying and converting opportunities aligned with sector and regional strategies + Building and maintaining strong, long-term client relationships + Driving cross-selling across SLR's service lines and sectors Commercial Leadership + Taking ownership of revenue generation targets and supporting delivery of the discipline's growth plan + Contributing to pipeline forecasting and ensuring visibility of future workload + Supporting effective pricing strategies and bid positioning Project & Technical Delivery + Providing senior oversight on key projects to ensure quality, risk management and client satisfaction + Acting as a trusted advisor to clients on complex Archaeology & Heritage matters + Supporting innovation and best practice across project delivery People Leadership + Mentoring and developing team members, supporting career progression and retention + Contributing to recruitment and team growth in line with business needs + Promoting a positive, inclusive and high-performing team culture Collaboration & Integration + Working closely with Sector Leads, Discipline Leads and other service areas to maximise opportunities + Supporting integrated, multi-disciplinary project delivery Rewards & Benefits SLR's 'One Team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Through a structured career framework, regular performance reviews, and full support toward chartership, professional qualifications and licenses, we offer outstanding opportunities for long term career progression.Our flexible benefits & rewards package includes:• Competitive salary with discretionary bonus• Company pension• Private medical insurance• Life, income, and travel insurance• Salary sacrifice car lease and cycle to work schemes• Volunteering and Community GivingWe believe sustainable careers need balance, that's why we offer:• Flexible, hybrid and agile working• 25 days' annual leave plus flexible public holidays• Buy or sell leave options• Core working hours• Cross border remote working and sabbatical opportunitiesFamily life and wellbeing matter at SLR:We provide enhanced maternity, paternity and adoption leave, access to an Employee Assistance Programme, and specialist support for mental health, stress, and menopause - supporting our people both professionally and personally. About You You will be a commercially astute and client-focused leader with a strong track record of winning work and delivering value. Commercial Mindset - Demonstrable success in generating revenue, developing client relationships, and converting opportunities into secured work Business Development - Proven ability to win work across both new and existing clients, including cross-selling and strategic positioning Client Leadership - Strong network and credibility in the Archaeology & Heritage sector Project Delivery - Excellent project management skills, balancing quality, risk and commercial performance Leadership - Experience mentoring and developing teams within a collaborative environment Technical Expertise - Strong Archaeology & Heritage background within a regulated environment, with the ability to provide senior technical oversight Culture & Inclusion Inclusion is fundamental to who we are. We are committed to equal opportunities and foster a workplace where everyone can thrive, supported by active Culture & Inclusion Committees and Employee Networks. We welcome applications from candidates of all backgrounds and are a Disability Confident Committed employer. If you require any adjustments during the recruitment process, please let us know and we will be happy to support you.
Technical Director - HeritageApplylocations: Edinburgh, Scotland: Glasgow, Scotlandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101998SLR is a global leader in sustainability solutions, working with clients to help make sustainability happen, within a collaborative, people-first culture.Due to the continued growth and success of our Archaeology & Heritage team in Europe, we are seeking a commercially driven Technical Director to play a pivotal role in the future development of the discipline.SLR's Archaeology & Heritage Technical Discipline is a dynamic, commercially focused team delivering a diverse range of advisory services across multiple industry sectors. Our team operates across a network of UK offices including Glasgow, Edinburgh, Leeds, Manchester, Nottingham, Shrewsbury, Cardiff and Exeter.We provide independent advisory services primarily within SLR's Energy and Built Environment sectors, alongside supporting Minerals & Mining and Infrastructure clients. Our core services include: Early site appraisal / feasibility Desk-based assessment Heritage Statements Stakeholder Engagement Environmental Impact Assessment (EIA) Building Recording Historic Building Advice Listed Building & Scheduled Monument Consents Fieldwork ManagementFrom single-dwelling schemes through to large-scale, multi-disciplinary EIA projects, we pride ourselves on delivering high-quality outcomes and tangible value for our clients. The Role Reporting to the Technical Discipline Manager (TDM), you will be a senior leader within the team, with a strong focus on driving commercial performance, winning work, and expanding client relationships . You will play a critical role in developing and converting opportunities, supporting the delivery of the Technical Discipline's growth plan, and strengthening SLR's market position within Archaeology & Heritage.This is a highly client-facing role, where success will be measured by your ability to generate revenue, build a sustainable pipeline, and enhance client partnerships , alongside ensuring high-quality technical delivery.Key responsibilities include: Business Development & Work Winning + Leading and supporting the winning of work from both new and existing clients + Identifying and converting opportunities aligned with sector and regional strategies + Building and maintaining strong, long-term client relationships + Driving cross-selling across SLR's service lines and sectors Commercial Leadership + Taking ownership of revenue generation targets and supporting delivery of the discipline's growth plan + Contributing to pipeline forecasting and ensuring visibility of future workload + Supporting effective pricing strategies and bid positioning Project & Technical Delivery + Providing senior oversight on key projects to ensure quality, risk management and client satisfaction + Acting as a trusted advisor to clients on complex Archaeology & Heritage matters + Supporting innovation and best practice across project delivery People Leadership + Mentoring and developing team members, supporting career progression and retention + Contributing to recruitment and team growth in line with business needs + Promoting a positive, inclusive and high-performing team culture Collaboration & Integration + Working closely with Sector Leads, Discipline Leads and other service areas to maximise opportunities + Supporting integrated, multi-disciplinary project delivery Rewards & Benefits SLR's 'One Team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Through a structured career framework, regular performance reviews, and full support toward chartership, professional qualifications and licenses, we offer outstanding opportunities for long term career progression.Our flexible benefits & rewards package includes:• Competitive salary with discretionary bonus• Company pension• Private medical insurance• Life, income, and travel insurance• Salary sacrifice car lease and cycle to work schemes• Volunteering and Community GivingWe believe sustainable careers need balance, that's why we offer:• Flexible, hybrid and agile working• 25 days' annual leave plus flexible public holidays• Buy or sell leave options• Core working hours• Cross border remote working and sabbatical opportunitiesFamily life and wellbeing matter at SLR:We provide enhanced maternity, paternity and adoption leave, access to an Employee Assistance Programme, and specialist support for mental health, stress, and menopause - supporting our people both professionally and personally. About You You will be a commercially astute and client-focused leader with a strong track record of winning work and delivering value. Commercial Mindset - Demonstrable success in generating revenue, developing client relationships, and converting opportunities into secured work Business Development - Proven ability to win work across both new and existing clients, including cross-selling and strategic positioning Client Leadership - Strong network and credibility in the Archaeology & Heritage sector Project Delivery - Excellent project management skills, balancing quality, risk and commercial performance Leadership - Experience mentoring and developing teams within a collaborative environment Technical Expertise - Strong Archaeology & Heritage background within a regulated environment, with the ability to provide senior technical oversight Culture & Inclusion Inclusion is fundamental to who we are. We are committed to equal opportunities and foster a workplace where everyone can thrive, supported by active Culture & Inclusion Committees and Employee Networks. We welcome applications from candidates of all backgrounds and are a Disability Confident Committed employer. If you require any adjustments during the recruitment process, please let us know and we will be happy to support you.
12/07/2026
Full time
Technical Director - HeritageApplylocations: Edinburgh, Scotland: Glasgow, Scotlandtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101998SLR is a global leader in sustainability solutions, working with clients to help make sustainability happen, within a collaborative, people-first culture.Due to the continued growth and success of our Archaeology & Heritage team in Europe, we are seeking a commercially driven Technical Director to play a pivotal role in the future development of the discipline.SLR's Archaeology & Heritage Technical Discipline is a dynamic, commercially focused team delivering a diverse range of advisory services across multiple industry sectors. Our team operates across a network of UK offices including Glasgow, Edinburgh, Leeds, Manchester, Nottingham, Shrewsbury, Cardiff and Exeter.We provide independent advisory services primarily within SLR's Energy and Built Environment sectors, alongside supporting Minerals & Mining and Infrastructure clients. Our core services include: Early site appraisal / feasibility Desk-based assessment Heritage Statements Stakeholder Engagement Environmental Impact Assessment (EIA) Building Recording Historic Building Advice Listed Building & Scheduled Monument Consents Fieldwork ManagementFrom single-dwelling schemes through to large-scale, multi-disciplinary EIA projects, we pride ourselves on delivering high-quality outcomes and tangible value for our clients. The Role Reporting to the Technical Discipline Manager (TDM), you will be a senior leader within the team, with a strong focus on driving commercial performance, winning work, and expanding client relationships . You will play a critical role in developing and converting opportunities, supporting the delivery of the Technical Discipline's growth plan, and strengthening SLR's market position within Archaeology & Heritage.This is a highly client-facing role, where success will be measured by your ability to generate revenue, build a sustainable pipeline, and enhance client partnerships , alongside ensuring high-quality technical delivery.Key responsibilities include: Business Development & Work Winning + Leading and supporting the winning of work from both new and existing clients + Identifying and converting opportunities aligned with sector and regional strategies + Building and maintaining strong, long-term client relationships + Driving cross-selling across SLR's service lines and sectors Commercial Leadership + Taking ownership of revenue generation targets and supporting delivery of the discipline's growth plan + Contributing to pipeline forecasting and ensuring visibility of future workload + Supporting effective pricing strategies and bid positioning Project & Technical Delivery + Providing senior oversight on key projects to ensure quality, risk management and client satisfaction + Acting as a trusted advisor to clients on complex Archaeology & Heritage matters + Supporting innovation and best practice across project delivery People Leadership + Mentoring and developing team members, supporting career progression and retention + Contributing to recruitment and team growth in line with business needs + Promoting a positive, inclusive and high-performing team culture Collaboration & Integration + Working closely with Sector Leads, Discipline Leads and other service areas to maximise opportunities + Supporting integrated, multi-disciplinary project delivery Rewards & Benefits SLR's 'One Team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Through a structured career framework, regular performance reviews, and full support toward chartership, professional qualifications and licenses, we offer outstanding opportunities for long term career progression.Our flexible benefits & rewards package includes:• Competitive salary with discretionary bonus• Company pension• Private medical insurance• Life, income, and travel insurance• Salary sacrifice car lease and cycle to work schemes• Volunteering and Community GivingWe believe sustainable careers need balance, that's why we offer:• Flexible, hybrid and agile working• 25 days' annual leave plus flexible public holidays• Buy or sell leave options• Core working hours• Cross border remote working and sabbatical opportunitiesFamily life and wellbeing matter at SLR:We provide enhanced maternity, paternity and adoption leave, access to an Employee Assistance Programme, and specialist support for mental health, stress, and menopause - supporting our people both professionally and personally. About You You will be a commercially astute and client-focused leader with a strong track record of winning work and delivering value. Commercial Mindset - Demonstrable success in generating revenue, developing client relationships, and converting opportunities into secured work Business Development - Proven ability to win work across both new and existing clients, including cross-selling and strategic positioning Client Leadership - Strong network and credibility in the Archaeology & Heritage sector Project Delivery - Excellent project management skills, balancing quality, risk and commercial performance Leadership - Experience mentoring and developing teams within a collaborative environment Technical Expertise - Strong Archaeology & Heritage background within a regulated environment, with the ability to provide senior technical oversight Culture & Inclusion Inclusion is fundamental to who we are. We are committed to equal opportunities and foster a workplace where everyone can thrive, supported by active Culture & Inclusion Committees and Employee Networks. We welcome applications from candidates of all backgrounds and are a Disability Confident Committed employer. If you require any adjustments during the recruitment process, please let us know and we will be happy to support you.