Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Robert Walter sis working in partnership with a dynamic organisation focused on transformation and sustainable development, this business works to repurpose underutilised spaces into housing, commercial activity, and industrial use. With a commitment to environmental responsibility, they deliver projects that support local communities and economic growth. Due to continued growth, they are keen to appoint a Digital Resilience Manager. With a flexible hybrid model working form the Birmingham offices paying a salary range of £50,000 to £70,000 plus benefits. As an experienced Digital Resilience Manager, in a newly created role you will establish cyber security capabilities. You will build the digital resilience function from the ground up. You will work across group stakeholders to embed security practises, ensuring to be agile and innovative. Digital Resilience Manager: Duties Policy & Framework Development: develop and enhance digital resilience policy documentation Strategic Change Management: lead transformation initiatives and security improvements Vendor & Partner Management: partner with IR and MSSP Incident Response & Crisis Management: Lead coordination of security incidents Education & Awareness: Design/Deliver cyber training programmes Risk Management & Reporting: Oversee comprehensive cyber risk management processes Vendor Security Management: Manage security elements of vendor management framework Digital Resilience Manager: Experience Experience working with MSSPs, Security Vendors, Managed Service providers Experience in security incident response and crisis management Policy development and documentation Knowledge of vendor management & procurement security requirements Data protection knowledge - GDPR, UK GDPR Desirable, Not Essential Certs: CISSP, CISM, CRISC, ISO 27001 Lead Implementer The permanent opportunity for a Digital Resilience Manager, will pay a salary range of £50,000 to £70,000 plus benefits. This will offer a relaxed hybrid working model from the Birmingham offices. For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
03/06/2026
Full time
Robert Walter sis working in partnership with a dynamic organisation focused on transformation and sustainable development, this business works to repurpose underutilised spaces into housing, commercial activity, and industrial use. With a commitment to environmental responsibility, they deliver projects that support local communities and economic growth. Due to continued growth, they are keen to appoint a Digital Resilience Manager. With a flexible hybrid model working form the Birmingham offices paying a salary range of £50,000 to £70,000 plus benefits. As an experienced Digital Resilience Manager, in a newly created role you will establish cyber security capabilities. You will build the digital resilience function from the ground up. You will work across group stakeholders to embed security practises, ensuring to be agile and innovative. Digital Resilience Manager: Duties Policy & Framework Development: develop and enhance digital resilience policy documentation Strategic Change Management: lead transformation initiatives and security improvements Vendor & Partner Management: partner with IR and MSSP Incident Response & Crisis Management: Lead coordination of security incidents Education & Awareness: Design/Deliver cyber training programmes Risk Management & Reporting: Oversee comprehensive cyber risk management processes Vendor Security Management: Manage security elements of vendor management framework Digital Resilience Manager: Experience Experience working with MSSPs, Security Vendors, Managed Service providers Experience in security incident response and crisis management Policy development and documentation Knowledge of vendor management & procurement security requirements Data protection knowledge - GDPR, UK GDPR Desirable, Not Essential Certs: CISSP, CISM, CRISC, ISO 27001 Lead Implementer The permanent opportunity for a Digital Resilience Manager, will pay a salary range of £50,000 to £70,000 plus benefits. This will offer a relaxed hybrid working model from the Birmingham offices. For further information, please apply with an updated CV and reach out to Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Location -UK, London or London whereabouts Department - Business Support Reports to (Line Manager) : Director of Finance and Business Support Responsible for( Line managing) : IT Officer and Operations Officer Grade : E Contract Type : Open-ended contract About HelpAge HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives. Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience. About the Job The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World. The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience. Key areas for impact/influence and responsibilities To make an impact and influence, the role holder will: Strategic Operations & IT Leadership Lead the development and delivery of the annual Operations & IT plan, budget, and reporting. Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis. Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents. Operational Systems, Policies, and Services Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity. Provide operational advice and support to Global Teams and clusters in London and overseas. Support localisation processes, including country office operations and office closures as required. Maintain the organisation s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose. Ensure maintenance of the digital assets and equipment register. IT Strategy and Digital Enablement Lead the organisation s IT roadmap and delivery of key IT projects and digital tools. Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents. Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations. People Management and Collaboration Line manage Operations & IT staff and coordinate communities of practice across operational areas. Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management. Manage the Operations & IT budget and ensure efficient use of resources. Skills and experience required The successful candidate will bring: Experience managing projects and task groups to improve operational practice and processes. Strong analytical skills, including data analysis, reporting, and identification of trends. Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT. Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person. Ability to provide efficient, responsive operational and administrative support within a changing organisational context. Strong collaboration skills and ability to work across teams, functions, and with external partners. Alignment with HelpAge values: impact, learning, partnership, and inclusion. How to apply Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026. Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
03/06/2026
Full time
Location -UK, London or London whereabouts Department - Business Support Reports to (Line Manager) : Director of Finance and Business Support Responsible for( Line managing) : IT Officer and Operations Officer Grade : E Contract Type : Open-ended contract About HelpAge HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives. Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience. About the Job The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World. The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience. Key areas for impact/influence and responsibilities To make an impact and influence, the role holder will: Strategic Operations & IT Leadership Lead the development and delivery of the annual Operations & IT plan, budget, and reporting. Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis. Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents. Operational Systems, Policies, and Services Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity. Provide operational advice and support to Global Teams and clusters in London and overseas. Support localisation processes, including country office operations and office closures as required. Maintain the organisation s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose. Ensure maintenance of the digital assets and equipment register. IT Strategy and Digital Enablement Lead the organisation s IT roadmap and delivery of key IT projects and digital tools. Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents. Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations. People Management and Collaboration Line manage Operations & IT staff and coordinate communities of practice across operational areas. Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management. Manage the Operations & IT budget and ensure efficient use of resources. Skills and experience required The successful candidate will bring: Experience managing projects and task groups to improve operational practice and processes. Strong analytical skills, including data analysis, reporting, and identification of trends. Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT. Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person. Ability to provide efficient, responsive operational and administrative support within a changing organisational context. Strong collaboration skills and ability to work across teams, functions, and with external partners. Alignment with HelpAge values: impact, learning, partnership, and inclusion. How to apply Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026. Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
There has never been a more important time to join Age UK. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the continuing cost of living crisis. If you're passionate about making life better for older people and sector leading corporate partnerships then this is an opportunity for you to join an award winning, ambitious, and supportive team. Age UK's award-winning Corporate Partnerships team is looking for a highly experienced, ambitious and tenacious fundraiser to help us win sector leading new partnerships with businesses who share our ambition of a world where every older person is included and valued. This is an exciting time to join the Corporate Partnerships team delivering award winning sector leading partnerships and riding high on recent six and seven figure partnership wins. We're embarking on an ambitious strategy to significantly increase the income from partnerships and find new ways to drive impact for older people. This is an excellent opportunity for someone who is already an experienced Business Development Manager within the charity sector, who has a track record of creating stand out propositions and securing new partnerships . Please note : This is a fixed term (maternity cover) contract ending mid-October 2027. We would ideally like to have someone in post at the start of August to ensure a smooth handover. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Age UK internal grade: 5L Last date for applications Wednesday 17 th June 2026. Interviews for shortlisted applicants will take place via Microsoft Teams w/c 22 nd June . Second-stage interviews will be held the following week at our London office (EC3N 2LB). Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Broad and significant new business experience ideally in a corporate partnerships environment. A, I A proven track record in securing 6 figure corporate partnerships A, I Experience and ability to lead projects and manage project groups. Including putting together and analysing budgets. A, I Ability to spot opportunities, identify prospective partners needs and drivers and match these with the priorities of Age UK and older people. A, I Skills and Knowledge Excellent presentation skills- ability to convince external stakeholders to support Age UK. I, P Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at board level. I, P Excellent negotiation skills with a proven ability to establish long-term working relationships. I Proven ability to influence stakeholders - often very senior - both internally and externally to secure new partnerships. A, I Proven creatively in developing ideas to present to companies in support of a fundraising idea. I, P Personal Attributes A passion to support older people and the mission of Age UK. A, I Ability to think creatively and problem solve autonomously. A, I Great to Have's: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience in securing 7 figure partnerships. A, I Please look at the attached job description for more information on the role responsibilities. What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
03/06/2026
Full time
There has never been a more important time to join Age UK. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the continuing cost of living crisis. If you're passionate about making life better for older people and sector leading corporate partnerships then this is an opportunity for you to join an award winning, ambitious, and supportive team. Age UK's award-winning Corporate Partnerships team is looking for a highly experienced, ambitious and tenacious fundraiser to help us win sector leading new partnerships with businesses who share our ambition of a world where every older person is included and valued. This is an exciting time to join the Corporate Partnerships team delivering award winning sector leading partnerships and riding high on recent six and seven figure partnership wins. We're embarking on an ambitious strategy to significantly increase the income from partnerships and find new ways to drive impact for older people. This is an excellent opportunity for someone who is already an experienced Business Development Manager within the charity sector, who has a track record of creating stand out propositions and securing new partnerships . Please note : This is a fixed term (maternity cover) contract ending mid-October 2027. We would ideally like to have someone in post at the start of August to ensure a smooth handover. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity. Age UK internal grade: 5L Last date for applications Wednesday 17 th June 2026. Interviews for shortlisted applicants will take place via Microsoft Teams w/c 22 nd June . Second-stage interviews will be held the following week at our London office (EC3N 2LB). Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Broad and significant new business experience ideally in a corporate partnerships environment. A, I A proven track record in securing 6 figure corporate partnerships A, I Experience and ability to lead projects and manage project groups. Including putting together and analysing budgets. A, I Ability to spot opportunities, identify prospective partners needs and drivers and match these with the priorities of Age UK and older people. A, I Skills and Knowledge Excellent presentation skills- ability to convince external stakeholders to support Age UK. I, P Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at board level. I, P Excellent negotiation skills with a proven ability to establish long-term working relationships. I Proven ability to influence stakeholders - often very senior - both internally and externally to secure new partnerships. A, I Proven creatively in developing ideas to present to companies in support of a fundraising idea. I, P Personal Attributes A passion to support older people and the mission of Age UK. A, I Ability to think creatively and problem solve autonomously. A, I Great to Have's: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Experience in securing 7 figure partnerships. A, I Please look at the attached job description for more information on the role responsibilities. What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Role Title: Network Delivery Manager Duration: 4 month initial contract with potential for extension Location: Wokingham, hybrid 2/3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is required Role purpose/summary Lead the end-to-end delivery of network projects (LAN/WAN, SD-WAN, Wi-Fi, security, cloud connectivity, etc.). Translate business requirements into delivery plans, ensuring alignment between technical teams and business stakeholders. Manage project scope, timelines, risks, and budgets using appropriate delivery frameworks (eg, Agile, Waterfall). Ensure smooth deployment of network upgrades, migrations, and expansions across multiple sites. Coordinate with architecture, engineering, operations, and third-party vendors to ensure seamless delivery. Stakeholder & Vendor Management Act as the primary point of contact for network delivery-related communications. Maintain strong relationships with internal teams, external suppliers, and service providers. Drive vendor accountability for on-time and quality delivery. Provide regular progress reporting to senior leadership and project governance forums. Quality, Compliance & Governance Ensure all network delivery activities comply with company standards, security policies, and industry best practices. Oversee testing, validation, and documentation to support operational readiness. Support change management processes, including CAB (Change Advisory Board) submissions and risk reviews. Continuous Improvement Identify opportunities to streamline network delivery processes and improve efficiency. Contribute to the development of network delivery standards and best practices. Support capacity planning, life cycle management, and technology refresh initiatives. Required Experience & Qualifications Proven experience delivering network projects in medium to large-scale environments. Strong understanding of enterprise networking technologies, such as: Routing & Switching (Cisco, Aruba, Juniper) SD-WAN technologies Firewalls and network security Wireless networks Cloud networking (Azure, AWS, etc.) Experience coordinating cross-functional technical teams. Demonstrated ability to manage multiple projects simultaneously. Strong stakeholder communication skills, both technical and non-technical. Experience working with external network vendors/carriers. Understanding of ITIL processes and change management. Skills Relevant certifications (eg, CCNA/CCNP, ITIL Foundation, Prince2, PMP). Experience with network monitoring tools (SolarWinds, DNA Center, etc.). Experience delivering large-scale network transformations or cloud migrations. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
03/06/2026
Contractor
Role Title: Network Delivery Manager Duration: 4 month initial contract with potential for extension Location: Wokingham, hybrid 2/3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is required Role purpose/summary Lead the end-to-end delivery of network projects (LAN/WAN, SD-WAN, Wi-Fi, security, cloud connectivity, etc.). Translate business requirements into delivery plans, ensuring alignment between technical teams and business stakeholders. Manage project scope, timelines, risks, and budgets using appropriate delivery frameworks (eg, Agile, Waterfall). Ensure smooth deployment of network upgrades, migrations, and expansions across multiple sites. Coordinate with architecture, engineering, operations, and third-party vendors to ensure seamless delivery. Stakeholder & Vendor Management Act as the primary point of contact for network delivery-related communications. Maintain strong relationships with internal teams, external suppliers, and service providers. Drive vendor accountability for on-time and quality delivery. Provide regular progress reporting to senior leadership and project governance forums. Quality, Compliance & Governance Ensure all network delivery activities comply with company standards, security policies, and industry best practices. Oversee testing, validation, and documentation to support operational readiness. Support change management processes, including CAB (Change Advisory Board) submissions and risk reviews. Continuous Improvement Identify opportunities to streamline network delivery processes and improve efficiency. Contribute to the development of network delivery standards and best practices. Support capacity planning, life cycle management, and technology refresh initiatives. Required Experience & Qualifications Proven experience delivering network projects in medium to large-scale environments. Strong understanding of enterprise networking technologies, such as: Routing & Switching (Cisco, Aruba, Juniper) SD-WAN technologies Firewalls and network security Wireless networks Cloud networking (Azure, AWS, etc.) Experience coordinating cross-functional technical teams. Demonstrated ability to manage multiple projects simultaneously. Strong stakeholder communication skills, both technical and non-technical. Experience working with external network vendors/carriers. Understanding of ITIL processes and change management. Skills Relevant certifications (eg, CCNA/CCNP, ITIL Foundation, Prince2, PMP). Experience with network monitoring tools (SolarWinds, DNA Center, etc.). Experience delivering large-scale network transformations or cloud migrations. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Digital Marketing Manager The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position offers an exciting opportunity to lead strategic marketing initiatives for a reputable charity, making a meaningful impact through innovative campaigns and community engagement. Key Responsibilities Develop and execute comprehensive digital marketing strategies to increase outreach and engagement. Manage content creation across various digital channels, ensuring alignment with brand messaging. Analyse campaign performance data to optimise results and report on key metrics. Coordinate with external partners and internal teams to deliver high-impact marketing projects. Oversee social media platforms, email marketing, and website content to enhance the organisation s online presence. Stay informed of digital marketing trends and incorporate best practices to keep campaigns fresh and effective. Person Specification Proven experience in digital marketing, preferably within the charity or non-profit sector. Excellent understanding of digital marketing tools and platforms, including social media, email marketing, and analytics. Strong project management skills, with the ability to manage multiple campaigns simultaneously. Effective communication skills to liaise with diverse stakeholders and convey campaign messages clearly. Self-motivated and proactive, with a creative approach to problem-solving. Ability to work independently within a collaborative environment. What s on Offer Salary: £36,500 - £38,500 Working pattern: Full time, Extremely flexible hybrid working How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
03/06/2026
Full time
Digital Marketing Manager The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position offers an exciting opportunity to lead strategic marketing initiatives for a reputable charity, making a meaningful impact through innovative campaigns and community engagement. Key Responsibilities Develop and execute comprehensive digital marketing strategies to increase outreach and engagement. Manage content creation across various digital channels, ensuring alignment with brand messaging. Analyse campaign performance data to optimise results and report on key metrics. Coordinate with external partners and internal teams to deliver high-impact marketing projects. Oversee social media platforms, email marketing, and website content to enhance the organisation s online presence. Stay informed of digital marketing trends and incorporate best practices to keep campaigns fresh and effective. Person Specification Proven experience in digital marketing, preferably within the charity or non-profit sector. Excellent understanding of digital marketing tools and platforms, including social media, email marketing, and analytics. Strong project management skills, with the ability to manage multiple campaigns simultaneously. Effective communication skills to liaise with diverse stakeholders and convey campaign messages clearly. Self-motivated and proactive, with a creative approach to problem-solving. Ability to work independently within a collaborative environment. What s on Offer Salary: £36,500 - £38,500 Working pattern: Full time, Extremely flexible hybrid working How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Kenneth Brian Associates are recruiting for an IT Manager to join a well-established organisation in the professional services industry. This will be a standalone IT role within the organisation so the candidate will need to be happy to get stuck into all aspects of IT. The organisation work with a MSP for technical support, however you will be dealing with all day to day IT which could be anything from simple to advanced technical support, managing external IT providers and working on various IT projects and system improvements. Please note - This role will be predominantly office based in Coulsdon however there may be rare occasions you will need to travel to the organisations smaller offices. Key responsibilities include: Providing 1st 2nd and some 3rd line support across the business Supporting internal employees with any technical issues they may encounter whether that be hardware, software or connection issues Managing Microsoft Azure, Active Directory and Office 365 environments Supporting servers, virtual environments, networking, and security systems Managing DNS, DHCP, routers, switches, firewalls and VoIP systems Working alongside the MSP for escalated IT issues Lead and support IT projects, upgrades, migrations and process improvements Experience required: Previous hands on experience working within an Infrastructure environment, for an SME organisation Strong Microsoft cloud and infrastructure knowledge VoIP systems experience as well as Active Directory Experience working within a Microsoft 365 environment Excellent communication skills, able to support a variety of users Solid networking and troubleshooting skills This is an excellent opportunity for a proactive IT professional looking for a varied and technically hands-on position within a supportive business environment.
03/06/2026
Full time
Kenneth Brian Associates are recruiting for an IT Manager to join a well-established organisation in the professional services industry. This will be a standalone IT role within the organisation so the candidate will need to be happy to get stuck into all aspects of IT. The organisation work with a MSP for technical support, however you will be dealing with all day to day IT which could be anything from simple to advanced technical support, managing external IT providers and working on various IT projects and system improvements. Please note - This role will be predominantly office based in Coulsdon however there may be rare occasions you will need to travel to the organisations smaller offices. Key responsibilities include: Providing 1st 2nd and some 3rd line support across the business Supporting internal employees with any technical issues they may encounter whether that be hardware, software or connection issues Managing Microsoft Azure, Active Directory and Office 365 environments Supporting servers, virtual environments, networking, and security systems Managing DNS, DHCP, routers, switches, firewalls and VoIP systems Working alongside the MSP for escalated IT issues Lead and support IT projects, upgrades, migrations and process improvements Experience required: Previous hands on experience working within an Infrastructure environment, for an SME organisation Strong Microsoft cloud and infrastructure knowledge VoIP systems experience as well as Active Directory Experience working within a Microsoft 365 environment Excellent communication skills, able to support a variety of users Solid networking and troubleshooting skills This is an excellent opportunity for a proactive IT professional looking for a varied and technically hands-on position within a supportive business environment.
Reference Number: V571 Job Title: Engagement Manager Location: Scotland - Homebased Contract type: FTC March 2028 Hours: 17.5 Salary: £25,625 Pro Rata DBS/PVG: n/a Job Family: 3 Line Manager: Senior Project Manager, Corporate and Employability Closing date: 16th June 2026 Midday Anticipated start date: July/August 2026 Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. Creating stronger communities through the power of volunteering Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. Since 1962, we ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice ensuring volunteering stays recognised, supported and sustainable for generations to come. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action, making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. We connect businesses with communities, creating meaningful employee volunteering projects. We show the impact of volunteering and social action, proving how it changes lives for the better. Our promise to volunteers We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Role Purpose Action Earth offers grants to help urban communities to respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland s cities, towns and villages. We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earh team in a mainly administrative role. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. You will be joining an existing team of one part time Engagement Manager and a long-term volunteer who supports the project. Key Duties and Responsibilities Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM. Ensure monitoring, impact and evaluation information is collected To ensure that Action Earth meets it s agreed targets, reporting format and schedule. Updating social media channels. Help create newsletters and other promotional materials Supporting successful applicants and monitoring project journeys. Supporting with quarterly and yearly reporting, Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland. Attend any fairs or promotional events This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. Skills • Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva. • Experience using different CRM software. • An understanding of Scottish geography, particularly around areas of multiple deprivation • Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively. • Excellent written and verbal communication skills. • Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others. • A creative approach to problem solving, an ability to work independently and use own initiative. • Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative. Experience Required • Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets. • Experience of administration, achieving goals, managing a busy workload and working to deadlines. • Experience developing strong working relationships, with a range of organisations. • Experience of measuring the impact of volunteering and understanding the results. • Understanding of and full commitment to Equality, Diversity, and Inclusion. Qualifications Relevant experience and values alignment is more important for this role than specific qualifications Other This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements . click apply for full job details
03/06/2026
Full time
Reference Number: V571 Job Title: Engagement Manager Location: Scotland - Homebased Contract type: FTC March 2028 Hours: 17.5 Salary: £25,625 Pro Rata DBS/PVG: n/a Job Family: 3 Line Manager: Senior Project Manager, Corporate and Employability Closing date: 16th June 2026 Midday Anticipated start date: July/August 2026 Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. Creating stronger communities through the power of volunteering Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. Since 1962, we ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice ensuring volunteering stays recognised, supported and sustainable for generations to come. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action, making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. We connect businesses with communities, creating meaningful employee volunteering projects. We show the impact of volunteering and social action, proving how it changes lives for the better. Our promise to volunteers We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. It s a brilliant time to join us. We re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Role Purpose Action Earth offers grants to help urban communities to respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland s cities, towns and villages. We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earh team in a mainly administrative role. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. You will be joining an existing team of one part time Engagement Manager and a long-term volunteer who supports the project. Key Duties and Responsibilities Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM. Ensure monitoring, impact and evaluation information is collected To ensure that Action Earth meets it s agreed targets, reporting format and schedule. Updating social media channels. Help create newsletters and other promotional materials Supporting successful applicants and monitoring project journeys. Supporting with quarterly and yearly reporting, Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland. Attend any fairs or promotional events This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. Skills • Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva. • Experience using different CRM software. • An understanding of Scottish geography, particularly around areas of multiple deprivation • Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively. • Excellent written and verbal communication skills. • Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others. • A creative approach to problem solving, an ability to work independently and use own initiative. • Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative. Experience Required • Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets. • Experience of administration, achieving goals, managing a busy workload and working to deadlines. • Experience developing strong working relationships, with a range of organisations. • Experience of measuring the impact of volunteering and understanding the results. • Understanding of and full commitment to Equality, Diversity, and Inclusion. Qualifications Relevant experience and values alignment is more important for this role than specific qualifications Other This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited Annual Leave Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements . click apply for full job details
Morgan McKinley (South West)
Cambridge, Cambridgeshire
Head of Software Location: Cambridge Work Pattern: 3 days onsite per week Must be a UK citizen and be able to obtain UK Eyes Only Security Clearance The Opportunity Are you a seasoned technical leader looking to shape the future of a multidisciplinary software department? We are seeking a high-caliber Head of Software to lead a diverse team of experts working on cutting-edge technologies across defense, healthcare, space, critical infrastructure, communications and sensing. This is a pivotal leadership role reporting to the SVP of Engineering. You will be responsible for driving technical excellence, fostering a culture of continuous improvement, and ensuring the delivery of high-quality solutions across embedded software, DSP, FPGA, and AI/ML domains. Key Responsibilities Leadership & Growth: Direct line management of senior team members and overall leadership of the software department. You will lead succession planning, hiring, and capacity planning to ensure the team is structured for success. Process Excellence: Drive continuous improvement in software development processes, maintaining industry best practices while balancing rigor with the agility needed for prototypes and full-scale production. Technical Oversight: Maintain oversight of ongoing projects, conduct quality audits, and identify/mitigate technical risks. Strategic Collaboration: Work with senior management to achieve business growth goals and support technical sales activities, including proposal creation and client relationship management. The Ideal Candidate Technical Breadth: Strong understanding of embedded software, DSP, FPGA firmware, cloud, and AI/ML, with deep expertise in at least one of these areas. Proven Leadership: Extensive experience in line management (including managing other managers) and developing high-performing teams. Industry Experience: A track record of delivering high-quality solutions, preferably within a fee-for-service or consultancy environment. Defense Exposure: Familiarity with the Defense industry is highly desirable. Security Clearance: Candidates must ideally hold, or be eligible to obtain, UK "eyes only" Security Clearance (SC). Why Join? Our client offers a stimulating and versatile work environment that prioritizes your professional development and career progression. You will join a friendly, supportive team that values integrity, honesty, and shared success.
03/06/2026
Full time
Head of Software Location: Cambridge Work Pattern: 3 days onsite per week Must be a UK citizen and be able to obtain UK Eyes Only Security Clearance The Opportunity Are you a seasoned technical leader looking to shape the future of a multidisciplinary software department? We are seeking a high-caliber Head of Software to lead a diverse team of experts working on cutting-edge technologies across defense, healthcare, space, critical infrastructure, communications and sensing. This is a pivotal leadership role reporting to the SVP of Engineering. You will be responsible for driving technical excellence, fostering a culture of continuous improvement, and ensuring the delivery of high-quality solutions across embedded software, DSP, FPGA, and AI/ML domains. Key Responsibilities Leadership & Growth: Direct line management of senior team members and overall leadership of the software department. You will lead succession planning, hiring, and capacity planning to ensure the team is structured for success. Process Excellence: Drive continuous improvement in software development processes, maintaining industry best practices while balancing rigor with the agility needed for prototypes and full-scale production. Technical Oversight: Maintain oversight of ongoing projects, conduct quality audits, and identify/mitigate technical risks. Strategic Collaboration: Work with senior management to achieve business growth goals and support technical sales activities, including proposal creation and client relationship management. The Ideal Candidate Technical Breadth: Strong understanding of embedded software, DSP, FPGA firmware, cloud, and AI/ML, with deep expertise in at least one of these areas. Proven Leadership: Extensive experience in line management (including managing other managers) and developing high-performing teams. Industry Experience: A track record of delivering high-quality solutions, preferably within a fee-for-service or consultancy environment. Defense Exposure: Familiarity with the Defense industry is highly desirable. Security Clearance: Candidates must ideally hold, or be eligible to obtain, UK "eyes only" Security Clearance (SC). Why Join? Our client offers a stimulating and versatile work environment that prioritizes your professional development and career progression. You will join a friendly, supportive team that values integrity, honesty, and shared success.
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
03/06/2026
Full time
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
03/06/2026
Contractor
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
IT Manager Brighton Salary of £60,000 - £70,000 We're recruiting for an experienced IT Manager to join a well-established organisation based just outside Brighton. This is an excellent opportunity for a hands-on IT professional to take ownership of IT operations, infrastructure, security, compliance, and project delivery while leading a small internal support team. The successful candidate will play a key role in driving continuous improvement across the IT function, ensuring systems remain secure, reliable, and aligned with business objectives. This position combines strategic planning with day-to-day operational management and technical support. DUTIES & RESPONSIBILITIES: Plan, coordinate and direct IT systems and infrastructure activities. Manage and support a small internal IT support team. Maintain cybersecurity measures, firewalls, antivirus protection and access controls. Oversee IT projects, upgrades, migrations and system implementations. Support compliance frameworks, audits, policies and procedures. Provide technical support and guidance to users across multiple locations. Review, maintain and update IT policies, processes and documentation. Work closely with senior stakeholders to identify and implement technology improvements. Ensure the security, stability and performance of all IT systems and services. REQUIRED SKILLS: Previous experience in an IT Manager or senior IT leadership position. Strong knowledge of IT infrastructure, networking, servers and cloud technologies. Experience supporting ISO 27001 and compliance requirements. Strong knowledge of Microsoft 365 administration including Exchange, Teams, SharePoint and Intune. Experience with Azure administration and hybrid environments. Knowledge of Windows Server and Linux server administration. Experience managing cybersecurity tools, firewalls and access controls. Hands-on technical support experience and user management skills. DESIRABLE SKILLS: Experience with Proxmox virtualisation. Knowledge of Atlassian products including Jira and Confluence. Experience with SIP and Teams Telephony. Knowledge of Dell networking and infrastructure solutions. Experience working within cross-functional teams. Strong planning and project management skills. SALARY & BENEFITS: Competitive salary up to £70,000 25 days annual leave plus bank holidays. Additional annual leave based on length of service. Private medical insurance. 6% employer pension contribution. Employee Assistance Programme. Discretionary company performance bonus. Enhanced family leave. Long service recognition scheme. Company events. Subsidised refreshments on site. Career development and progression opportunities. LOCATION: This is a full-time position based just outside Brighton. TO APPLY: Please send your CV in strict confidence or apply directly to this job posting. ALTERNATE TITLES IT Operations Manager Head of IT Infrastructure Manager IT Services Manager IT Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
03/06/2026
Full time
IT Manager Brighton Salary of £60,000 - £70,000 We're recruiting for an experienced IT Manager to join a well-established organisation based just outside Brighton. This is an excellent opportunity for a hands-on IT professional to take ownership of IT operations, infrastructure, security, compliance, and project delivery while leading a small internal support team. The successful candidate will play a key role in driving continuous improvement across the IT function, ensuring systems remain secure, reliable, and aligned with business objectives. This position combines strategic planning with day-to-day operational management and technical support. DUTIES & RESPONSIBILITIES: Plan, coordinate and direct IT systems and infrastructure activities. Manage and support a small internal IT support team. Maintain cybersecurity measures, firewalls, antivirus protection and access controls. Oversee IT projects, upgrades, migrations and system implementations. Support compliance frameworks, audits, policies and procedures. Provide technical support and guidance to users across multiple locations. Review, maintain and update IT policies, processes and documentation. Work closely with senior stakeholders to identify and implement technology improvements. Ensure the security, stability and performance of all IT systems and services. REQUIRED SKILLS: Previous experience in an IT Manager or senior IT leadership position. Strong knowledge of IT infrastructure, networking, servers and cloud technologies. Experience supporting ISO 27001 and compliance requirements. Strong knowledge of Microsoft 365 administration including Exchange, Teams, SharePoint and Intune. Experience with Azure administration and hybrid environments. Knowledge of Windows Server and Linux server administration. Experience managing cybersecurity tools, firewalls and access controls. Hands-on technical support experience and user management skills. DESIRABLE SKILLS: Experience with Proxmox virtualisation. Knowledge of Atlassian products including Jira and Confluence. Experience with SIP and Teams Telephony. Knowledge of Dell networking and infrastructure solutions. Experience working within cross-functional teams. Strong planning and project management skills. SALARY & BENEFITS: Competitive salary up to £70,000 25 days annual leave plus bank holidays. Additional annual leave based on length of service. Private medical insurance. 6% employer pension contribution. Employee Assistance Programme. Discretionary company performance bonus. Enhanced family leave. Long service recognition scheme. Company events. Subsidised refreshments on site. Career development and progression opportunities. LOCATION: This is a full-time position based just outside Brighton. TO APPLY: Please send your CV in strict confidence or apply directly to this job posting. ALTERNATE TITLES IT Operations Manager Head of IT Infrastructure Manager IT Services Manager IT Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Bolton A great opportunity supporting domestic customers across three MBDA platforms, while also expanding to multiple export markets. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption, and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Sea Ceptor is undergoing significant evolution, supporting domestic customers across three platforms (some already in use, others in development), while also expanding to multiple export markets. The growth in both export and domestic capability requirements is driving a shift in how we deliver, with simultaneous support for multiple in-service demands. At the same time, we're evolving the design to meet immediate export needs and future domestic upgrades-making Sea Ceptor a truly unique programme within MBDA. After nearly a decade in service and with a strong order book and growing export opportunities extending well into the next decade, Sea Ceptor now faces challenges in resolving known obsolescence's. This is essential to ensure continued manufacture and to meet customer requirements. As part of a cross-functional management team, this exciting opportunity allows the right candidate to help shape strategy, resolve issues, and deliver solutions to meet demanding timelines. In addition to the main role as Sea Ceptor Obsolescence Manager, the successful candidate will also be required to play a pivotal role in knowledge management for the Sea Ceptor project, responsible for the coordination and retention of Sea Ceptor product knowledge and taking overall ownership of Lessons Learned across the Sea Ceptor programmes, to coordinate reviews and track through to resolution. Reporting to the Head of Follow-On Ships for Sea Ceptor, this position will: Provide detailed analysis and impact for identified obsolescence's Develop technical options/recommendations for resolution of obsolescence's Presentation of technical information to internal and external stakeholders Support bidding activities related to obsolescence Help develop high level strategies for managing obsolescence across all Sea Ceptor platforms (equipment in production, equipment in-service and future contracts) Understand requirements and secure resources to deliver solutions to obsolescence issues Oversee cross-functional teams in achieving solutions within necessary timescales Work closely with electronic and mechanical design functions, software teams, test equipment design teams, in-service support teams and Bolton manufacturing to ensure solutions can be delivered on time and within available budget Liaise with Land Ceptor & SV CAMM projects to ensure our obsolescence strategy delivers for the whole business Work with both the Export and Engineering teams to ensure the obsolescence strategy feeds the export business case and the Midlife uplift programme for Sea Ceptor Work with project management function to ensure delivery plans are maintained and updated Maintain the project's Knowledge Management Process, taking account of any functional and wider project/company initiatives Coordinate all Sea Ceptor Lessons Learned sessions Review/update of the Project Knowledge Management Plan Contribute to annual Company KM review sessions Champion the creation of Knowledge Books What we're looking for from you: Ideally HNC level qualification or equivalent in a relevant subject or experience A strong appreciation of Electronic Design to allow technical solutions to be evaluated/trade-offs understood Experience in engaging with and presenting technical information to a wide range of stakeholders at multiple (including senior) levels of an organisation Understanding of product lifecycle, and experience in production test readiness activities. Experience of generating and managing P6 plans Experience of Knowledge Management process and practice Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support, or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/06/2026
Full time
Bolton A great opportunity supporting domestic customers across three MBDA platforms, while also expanding to multiple export markets. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption, and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Sea Ceptor is undergoing significant evolution, supporting domestic customers across three platforms (some already in use, others in development), while also expanding to multiple export markets. The growth in both export and domestic capability requirements is driving a shift in how we deliver, with simultaneous support for multiple in-service demands. At the same time, we're evolving the design to meet immediate export needs and future domestic upgrades-making Sea Ceptor a truly unique programme within MBDA. After nearly a decade in service and with a strong order book and growing export opportunities extending well into the next decade, Sea Ceptor now faces challenges in resolving known obsolescence's. This is essential to ensure continued manufacture and to meet customer requirements. As part of a cross-functional management team, this exciting opportunity allows the right candidate to help shape strategy, resolve issues, and deliver solutions to meet demanding timelines. In addition to the main role as Sea Ceptor Obsolescence Manager, the successful candidate will also be required to play a pivotal role in knowledge management for the Sea Ceptor project, responsible for the coordination and retention of Sea Ceptor product knowledge and taking overall ownership of Lessons Learned across the Sea Ceptor programmes, to coordinate reviews and track through to resolution. Reporting to the Head of Follow-On Ships for Sea Ceptor, this position will: Provide detailed analysis and impact for identified obsolescence's Develop technical options/recommendations for resolution of obsolescence's Presentation of technical information to internal and external stakeholders Support bidding activities related to obsolescence Help develop high level strategies for managing obsolescence across all Sea Ceptor platforms (equipment in production, equipment in-service and future contracts) Understand requirements and secure resources to deliver solutions to obsolescence issues Oversee cross-functional teams in achieving solutions within necessary timescales Work closely with electronic and mechanical design functions, software teams, test equipment design teams, in-service support teams and Bolton manufacturing to ensure solutions can be delivered on time and within available budget Liaise with Land Ceptor & SV CAMM projects to ensure our obsolescence strategy delivers for the whole business Work with both the Export and Engineering teams to ensure the obsolescence strategy feeds the export business case and the Midlife uplift programme for Sea Ceptor Work with project management function to ensure delivery plans are maintained and updated Maintain the project's Knowledge Management Process, taking account of any functional and wider project/company initiatives Coordinate all Sea Ceptor Lessons Learned sessions Review/update of the Project Knowledge Management Plan Contribute to annual Company KM review sessions Champion the creation of Knowledge Books What we're looking for from you: Ideally HNC level qualification or equivalent in a relevant subject or experience A strong appreciation of Electronic Design to allow technical solutions to be evaluated/trade-offs understood Experience in engaging with and presenting technical information to a wide range of stakeholders at multiple (including senior) levels of an organisation Understanding of product lifecycle, and experience in production test readiness activities. Experience of generating and managing P6 plans Experience of Knowledge Management process and practice Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support, or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Senior Business Analyst 350- 400 per day Outside IR35 6 Months London Victoria 2-3 Days Onsite Per Week Overview We are seeking an experienced Senior Business Analyst to join a growing Strategy and Technology Delivery team. Working closely with Programme Managers, technical teams, and senior stakeholders, you will play a key role in delivering business-critical technology and transformation initiatives across a complex, global organisation. This is an excellent opportunity for a Business Analyst with strong process mapping, stakeholder engagement, and business change experience who enjoys working across the full project lifecycle. Key Responsibilities Gather, analyse, and document business requirements. Facilitate stakeholder workshops and process-mapping sessions. Define current and future-state business processes using BPMN 2.0. Produce clear business, functional, and process documentation. Support business case development, benefits analysis, and ROI assessments. Work closely with technology, digital, engineering, and third-party delivery teams. Identify process improvement opportunities and drive operational efficiencies. Support testing, implementation, change management, and user adoption activities. Ensure solutions align with business objectives, governance standards, and regulatory requirements. Skills & Experience 5+ years' experience in Business Analysis within complex environments. Strong business process mapping and process optimisation experience. Proven expertise with BPMN 2.0 and requirements gathering. Experience delivering business change and transformation projects. Background working across multi-site and/or international organisations. Understanding of enterprise systems across operations, finance, HR, supply chain, or similar business functions. Experience with data modelling and exposure to AI technologies and applications. Strong analytical, problem-solving, and stakeholder management skills. Proficiency with Jira, Confluence, Miro, Visio, PowerPoint, and Excel. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable Experience within retail, hospitality, consumer-facing, or multi-site businesses. Exposure to large-scale technology transformation programmes. Experience supporting globally distributed teams.
03/06/2026
Contractor
Senior Business Analyst 350- 400 per day Outside IR35 6 Months London Victoria 2-3 Days Onsite Per Week Overview We are seeking an experienced Senior Business Analyst to join a growing Strategy and Technology Delivery team. Working closely with Programme Managers, technical teams, and senior stakeholders, you will play a key role in delivering business-critical technology and transformation initiatives across a complex, global organisation. This is an excellent opportunity for a Business Analyst with strong process mapping, stakeholder engagement, and business change experience who enjoys working across the full project lifecycle. Key Responsibilities Gather, analyse, and document business requirements. Facilitate stakeholder workshops and process-mapping sessions. Define current and future-state business processes using BPMN 2.0. Produce clear business, functional, and process documentation. Support business case development, benefits analysis, and ROI assessments. Work closely with technology, digital, engineering, and third-party delivery teams. Identify process improvement opportunities and drive operational efficiencies. Support testing, implementation, change management, and user adoption activities. Ensure solutions align with business objectives, governance standards, and regulatory requirements. Skills & Experience 5+ years' experience in Business Analysis within complex environments. Strong business process mapping and process optimisation experience. Proven expertise with BPMN 2.0 and requirements gathering. Experience delivering business change and transformation projects. Background working across multi-site and/or international organisations. Understanding of enterprise systems across operations, finance, HR, supply chain, or similar business functions. Experience with data modelling and exposure to AI technologies and applications. Strong analytical, problem-solving, and stakeholder management skills. Proficiency with Jira, Confluence, Miro, Visio, PowerPoint, and Excel. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable Experience within retail, hospitality, consumer-facing, or multi-site businesses. Exposure to large-scale technology transformation programmes. Experience supporting globally distributed teams.
M&A Integration Manager We re hiring: M&A Integration Manager Contract Outside IR35 Northern Ireland Based Fully remote Synnovate is supporting a purposeful transformation project and is looking for an experienced M&A Integration Manager to join on a contract basis. This opportunity would suit somone with intergration lead experience, strong intergration delivery experience, excellent stakeholder management skills, and the confidence to work across both technical and business teams. You will play a key role in driving integration activity forward, supporting clear communication, structured delivery, and successful project outcomes in a fast-moving environment. M&A Integration Manager
03/06/2026
Contractor
M&A Integration Manager We re hiring: M&A Integration Manager Contract Outside IR35 Northern Ireland Based Fully remote Synnovate is supporting a purposeful transformation project and is looking for an experienced M&A Integration Manager to join on a contract basis. This opportunity would suit somone with intergration lead experience, strong intergration delivery experience, excellent stakeholder management skills, and the confidence to work across both technical and business teams. You will play a key role in driving integration activity forward, supporting clear communication, structured delivery, and successful project outcomes in a fast-moving environment. M&A Integration Manager
We are seeking a seasoned SAP AFS Consultant with 10+ years of experience, including work with international organizations, to support and maintain existing SAP AFS solutions. This consultant will be part of the senior committee overseeing a strategic SAP support project involving a team of specialized SAP professionals. The role includes governance, solution integrity, and knowledge transfer responsibilities. Key Responsibilities Provide expert-level support and maintenance for SAP AFS solutions across global business units. Participate in the senior governance committee to define project foundations, standards, and strategic direction. Collaborate with solution architects and functional leads to ensure alignment with business and technical goals. Conduct impact analysis and propose enhancements or optimizations to existing SAP AFS configurations. Lead and facilitate knowledge transfer sessions to upskill internal and external team members. Review and validate functional specifications, change requests, and solution designs. Ensure compliance with global standards, audit requirements, and security protocols. Act as a mentor and escalation point for complex AFS-related issues. Demonstrate working knowledge of other SAP modules and technologies such as SD, MM, FICO, WM, and integration platforms (eg, PI/PO, CPI), to ensure cross-functional collaboration and solution consistency. Support cross-module issue resolution and contribute to end-to-end process understanding. Required Skills 10+ years of SAP experience, with deep expertise in SAP AFS (Apparel and Footwear Solution) . Proven experience working with international companies and multicultural teams. Strong understanding of AFS-specific functionalities: Grid value management Seasonality and collections Allocation and ATP VAS (Value Added Services) Mandatory expertise in: SAP CAR (Customer Activity Repository) POS (Point of Sale) integration POSDM/POSDA (Point of Sale Data Management/Analytics Experience in support and maintenance of SAP AFS in a live production environment. Familiarity with cross-functional SAP modules and their integration points. Excellent communication, leadership, and stakeholder management skills. Ability to lead governance discussions and contribute to strategic decision-making. Desired Skills Experience working in global SAP environments with multi-country operations and localization requirements. Familiarity with SAP S/4HANA and its compatibility or transition considerations with SAP AFS. Exposure to SAP Solution Manager for change management, documentation, and testing. Understanding of EDI integrations, third-party logistics, and retail-specific interfaces. Knowledge of performance tuning, system audits, and compliance standards in SAP landscapes.
03/06/2026
Contractor
We are seeking a seasoned SAP AFS Consultant with 10+ years of experience, including work with international organizations, to support and maintain existing SAP AFS solutions. This consultant will be part of the senior committee overseeing a strategic SAP support project involving a team of specialized SAP professionals. The role includes governance, solution integrity, and knowledge transfer responsibilities. Key Responsibilities Provide expert-level support and maintenance for SAP AFS solutions across global business units. Participate in the senior governance committee to define project foundations, standards, and strategic direction. Collaborate with solution architects and functional leads to ensure alignment with business and technical goals. Conduct impact analysis and propose enhancements or optimizations to existing SAP AFS configurations. Lead and facilitate knowledge transfer sessions to upskill internal and external team members. Review and validate functional specifications, change requests, and solution designs. Ensure compliance with global standards, audit requirements, and security protocols. Act as a mentor and escalation point for complex AFS-related issues. Demonstrate working knowledge of other SAP modules and technologies such as SD, MM, FICO, WM, and integration platforms (eg, PI/PO, CPI), to ensure cross-functional collaboration and solution consistency. Support cross-module issue resolution and contribute to end-to-end process understanding. Required Skills 10+ years of SAP experience, with deep expertise in SAP AFS (Apparel and Footwear Solution) . Proven experience working with international companies and multicultural teams. Strong understanding of AFS-specific functionalities: Grid value management Seasonality and collections Allocation and ATP VAS (Value Added Services) Mandatory expertise in: SAP CAR (Customer Activity Repository) POS (Point of Sale) integration POSDM/POSDA (Point of Sale Data Management/Analytics Experience in support and maintenance of SAP AFS in a live production environment. Familiarity with cross-functional SAP modules and their integration points. Excellent communication, leadership, and stakeholder management skills. Ability to lead governance discussions and contribute to strategic decision-making. Desired Skills Experience working in global SAP environments with multi-country operations and localization requirements. Familiarity with SAP S/4HANA and its compatibility or transition considerations with SAP AFS. Exposure to SAP Solution Manager for change management, documentation, and testing. Understanding of EDI integrations, third-party logistics, and retail-specific interfaces. Knowledge of performance tuning, system audits, and compliance standards in SAP landscapes.
Business Development Manager West Yorkshire Field-Based & Office Hybrid 45- 55k + Uncapped Commission. Car + Career Progression A well-established and highly respected manufacturer and installer within the construction products sector is seeking an ambitious Business Development Manager to drive the next phase of commercial growth. Backed by significant investment and operating within a growing UK manufacturing group, the business has exciting expansion plans and is looking for a commercially driven sales professional who can identify opportunities, win profitable contracts and build long-term customer relationships. This is a newly created role offering genuine scope to shape the position and develop into a future sales leadership opportunity. The Opportunity Reporting directly to the Managing Director, you will take ownership of new business development across commercial contracts, trade accounts and residential sales channels, with a primary focus on securing profitable commercial projects. You'll be responsible for developing relationships with contractors, developers, housing providers, specifiers and trade customers while working closely with internal estimating and operational teams to ensure projects are delivered successfully from enquiry through to completion. Key Responsibilities Generate and secure new commercial contract opportunities. Build, manage and convert a strong sales pipeline. Develop and grow trade account relationships and repeat business. Support the effective conversion of residential sales enquiries. Build relationships with contractors, developers, architects and specifiers. Collaborate with estimating and operational teams to deliver profitable quotations and tenders. Maintain accurate CRM records, forecasting and pipeline reporting. Represent the business at networking events, customer meetings and industry functions. Achieve and exceed sales and margin targets. About You Proven success in business development, B2B sales or commercial sales. Experience within construction products, building materials, fenestration, manufacturing, construction or a related sector would be highly advantageous. Demonstrable track record of winning new business and achieving revenue targets. Strong commercial awareness with a focus on profitable growth. Excellent relationship-building and networking skills. Self-motivated, organised and capable of managing your own territory and pipeline. Comfortable using CRM systems and producing sales forecasts. Full UK driving licence. What's on Offer Competitive basic salary. Uncapped performance-related commission. Opportunity to join a growing and well-invested business. Significant autonomy and influence within the role. Clear career progression towards a senior sales leadership position. Long-term stability and growth prospects within a successful UK manufacturing group. If you're a driven sales professional looking for a role where you can make a genuine impact and build a long-term career, we'd welcome a confidential conversation.
03/06/2026
Full time
Business Development Manager West Yorkshire Field-Based & Office Hybrid 45- 55k + Uncapped Commission. Car + Career Progression A well-established and highly respected manufacturer and installer within the construction products sector is seeking an ambitious Business Development Manager to drive the next phase of commercial growth. Backed by significant investment and operating within a growing UK manufacturing group, the business has exciting expansion plans and is looking for a commercially driven sales professional who can identify opportunities, win profitable contracts and build long-term customer relationships. This is a newly created role offering genuine scope to shape the position and develop into a future sales leadership opportunity. The Opportunity Reporting directly to the Managing Director, you will take ownership of new business development across commercial contracts, trade accounts and residential sales channels, with a primary focus on securing profitable commercial projects. You'll be responsible for developing relationships with contractors, developers, housing providers, specifiers and trade customers while working closely with internal estimating and operational teams to ensure projects are delivered successfully from enquiry through to completion. Key Responsibilities Generate and secure new commercial contract opportunities. Build, manage and convert a strong sales pipeline. Develop and grow trade account relationships and repeat business. Support the effective conversion of residential sales enquiries. Build relationships with contractors, developers, architects and specifiers. Collaborate with estimating and operational teams to deliver profitable quotations and tenders. Maintain accurate CRM records, forecasting and pipeline reporting. Represent the business at networking events, customer meetings and industry functions. Achieve and exceed sales and margin targets. About You Proven success in business development, B2B sales or commercial sales. Experience within construction products, building materials, fenestration, manufacturing, construction or a related sector would be highly advantageous. Demonstrable track record of winning new business and achieving revenue targets. Strong commercial awareness with a focus on profitable growth. Excellent relationship-building and networking skills. Self-motivated, organised and capable of managing your own territory and pipeline. Comfortable using CRM systems and producing sales forecasts. Full UK driving licence. What's on Offer Competitive basic salary. Uncapped performance-related commission. Opportunity to join a growing and well-invested business. Significant autonomy and influence within the role. Clear career progression towards a senior sales leadership position. Long-term stability and growth prospects within a successful UK manufacturing group. If you're a driven sales professional looking for a role where you can make a genuine impact and build a long-term career, we'd welcome a confidential conversation.
Business Development Manager Location: Manchester Hybrid working and Travel across the UK Employment type: Full Time - Permanent Working Hours: Monday to Friday What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.? 25 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role You will be a key member of the Ipsum Infrastructure Team, responsible for expanding our client base and assisting with the increase of revenue across Ipsum Infrastructure Ltd You ll be joining a friendly and engaging team, where you will be liaising with prospective new customers and researching companies to establish new business relationships and building on already existing relationships. As a Business Development Manager you will To pro-actively generate leads and opportunities for the expansion of the maintenance provision for Ipsum Infrastructure Ltd. Use of CRM to record all leads and live opportunities. To travel as required to meet customer demands so Ipsum Infrastructure always appear to be on the doorstep Nationally. To react to other leads from existing customers or in-house requirements. To keep records of sites contacted with specific names and numbers. To produce quotations for both small projects, large projects, frameworks and maintenance contracts as required. Chase to a conclusion, all previously quoted works and support development of repeat business i.e. contract renewals Provide a key point of contact for existing and new customers. To ensure customers are made aware of new technology. The promotion of free discussion on areas of improvement To attend sales meetings, when required, and provide reporting information and sales forecasts. To assist and support in all aspects in the smooth running of the sales department including large tenders. About you Experience of operating in a commercial, multi-divisional organisation. Good national or large client links FM / Telecoms / Power / Drainage / Water / EV etc advantageous Previous experience within business development, sales or large frameworks Our commitment to Equal Opportunities We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!
03/06/2026
Full time
Business Development Manager Location: Manchester Hybrid working and Travel across the UK Employment type: Full Time - Permanent Working Hours: Monday to Friday What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.? 25 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role You will be a key member of the Ipsum Infrastructure Team, responsible for expanding our client base and assisting with the increase of revenue across Ipsum Infrastructure Ltd You ll be joining a friendly and engaging team, where you will be liaising with prospective new customers and researching companies to establish new business relationships and building on already existing relationships. As a Business Development Manager you will To pro-actively generate leads and opportunities for the expansion of the maintenance provision for Ipsum Infrastructure Ltd. Use of CRM to record all leads and live opportunities. To travel as required to meet customer demands so Ipsum Infrastructure always appear to be on the doorstep Nationally. To react to other leads from existing customers or in-house requirements. To keep records of sites contacted with specific names and numbers. To produce quotations for both small projects, large projects, frameworks and maintenance contracts as required. Chase to a conclusion, all previously quoted works and support development of repeat business i.e. contract renewals Provide a key point of contact for existing and new customers. To ensure customers are made aware of new technology. The promotion of free discussion on areas of improvement To attend sales meetings, when required, and provide reporting information and sales forecasts. To assist and support in all aspects in the smooth running of the sales department including large tenders. About you Experience of operating in a commercial, multi-divisional organisation. Good national or large client links FM / Telecoms / Power / Drainage / Water / EV etc advantageous Previous experience within business development, sales or large frameworks Our commitment to Equal Opportunities We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!
