Are you a technically minded professional with a commercial edge? Are you keen to develop relationships with a range of backgrounds? Does a target driven environment motivate you, to increase market share and build brand power in a niche market? If the answer is yes, then our client will want to speak with. We are currently representing one of UK's leading health and saftey testing organisations, who are looking to appoint a Business Development Manager to manage key accounts in the business and increase market share within their existing client base. You need to have: Sales experience Knowledge of the construction industry Excellent negotiation skills Excellent planning and organisational skills Clear and concise communication skills, both verbal and written Proficiency with Microsoft word packages Target driven You will be: Liaising with existing clients to understand their business plans and requirements Undertaking business development calls Identifying new opportunities for sales and negotiation Offering support and inputting into department strategy Reporting to the Senior Manager for company operations Liaising with administration team, engineers, technical contacts and other industry professionals Providing technical support and guidance On offer is a healthy and extensive, salary and extensive benefits package to suit your needs, full autonomy within duties and responsbilities of the role and a friendly and supportive leadership team who will help you reach your personal and shared goals of the company. Interested in this or other roles in Acoustics please do not hesitate to contact Amir Gharaati on (url removed) or call (phone number removed) We have many more vacancies available on our website. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
10/06/2026
Full time
Are you a technically minded professional with a commercial edge? Are you keen to develop relationships with a range of backgrounds? Does a target driven environment motivate you, to increase market share and build brand power in a niche market? If the answer is yes, then our client will want to speak with. We are currently representing one of UK's leading health and saftey testing organisations, who are looking to appoint a Business Development Manager to manage key accounts in the business and increase market share within their existing client base. You need to have: Sales experience Knowledge of the construction industry Excellent negotiation skills Excellent planning and organisational skills Clear and concise communication skills, both verbal and written Proficiency with Microsoft word packages Target driven You will be: Liaising with existing clients to understand their business plans and requirements Undertaking business development calls Identifying new opportunities for sales and negotiation Offering support and inputting into department strategy Reporting to the Senior Manager for company operations Liaising with administration team, engineers, technical contacts and other industry professionals Providing technical support and guidance On offer is a healthy and extensive, salary and extensive benefits package to suit your needs, full autonomy within duties and responsbilities of the role and a friendly and supportive leadership team who will help you reach your personal and shared goals of the company. Interested in this or other roles in Acoustics please do not hesitate to contact Amir Gharaati on (url removed) or call (phone number removed) We have many more vacancies available on our website. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
09/06/2026
Full time
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Senior Engineering Manager - Machine Learning United Kingdom We are on a mission to pioneer the world's next era of play. As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. About the role We're looking for a hands on and motivated Senior Engineering Manager for Applied Machine Learning & Research to support the development and delivery of machine learning systems at Super Technologies. By combining cutting edge applied machine learning, foundational research, and seamless ML operations, the team harnesses data to revolutionize the online gambling and sports betting experience. From predictive analytics and personalization to fraud detection and real time recommendations, the team transforms complex data into actionable insights that enhance customer engagement, trust, and satisfaction. By leveraging machine learning to create smarter systems and deeper customer understanding, the team plays a pivotal role in shaping the future of the company, fostering a data driven culture, and ensuring we deliver unparalleled experiences to our players. In this role, you'll split your time between technical contribution, project coordination, and people management - helping your team succeed while staying close to the code. We're looking for someone who has: Master's or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field Proven experience (4+ years) in machine learning and data science roles Proven experience (5+ years) leading/managing engineering teams, supporting the growth and performance of engineers Strong programming skills in Python and experience with deep learning frameworks such as TensorFlow, PyTorch, or JAX. Experience with cloud computing platforms primarily AWS and containerisation technologies (e.g., Docker, Kubernetes) Excellent problem solving skills and the ability to work independently and collaboratively Strong communication and interpersonal skills Preferred qualifications: Experience in the gaming or entertainment industry Experience working with tools and technologies such as Spark, Snowflake, Qwak, MLFlow, Airflow, etc Contributions to open source AI/ML projects or participation in AI/ML competitions (e.g., Kaggle) Experience with training and fine tuning large scale foundation models (e.g., GPT, BERT, T5) for various tasks Publications in top AI conferences, such as AAAI, IJCAI, NeurIPS, ICML, ICLR What you'll be doing: Technical Expertise: Design, develop, and deploy advanced machine learning models to solve complex business problems Stay updated with the latest trends and advancements in machine learning and AI technologies Conduct code reviews and ensure best practices in model development and deployment Project Management: Manage and prioritise machine learning projects to align with business goals and objectives Ensure timely delivery of high quality machine learning solutions Coordinate with cross functional teams to integrate machine learning models into production systems People Management: Lead and mentor a team of 4-5 talented data scientists and ML engineers, providing guidance and support in their day to day activities Oversee the execution, development, growth and performance of the ML team Foster a collaborative and innovative team environment while building strong partnerships with product management and stakeholders About Super We are a global technology group, dedicated to building the future of entertainment and fan centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. Shaping the Future of Play Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page:super.xyz/careers Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA). At Super, we operate as a high performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
09/06/2026
Full time
Senior Engineering Manager - Machine Learning United Kingdom We are on a mission to pioneer the world's next era of play. As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. About the role We're looking for a hands on and motivated Senior Engineering Manager for Applied Machine Learning & Research to support the development and delivery of machine learning systems at Super Technologies. By combining cutting edge applied machine learning, foundational research, and seamless ML operations, the team harnesses data to revolutionize the online gambling and sports betting experience. From predictive analytics and personalization to fraud detection and real time recommendations, the team transforms complex data into actionable insights that enhance customer engagement, trust, and satisfaction. By leveraging machine learning to create smarter systems and deeper customer understanding, the team plays a pivotal role in shaping the future of the company, fostering a data driven culture, and ensuring we deliver unparalleled experiences to our players. In this role, you'll split your time between technical contribution, project coordination, and people management - helping your team succeed while staying close to the code. We're looking for someone who has: Master's or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field Proven experience (4+ years) in machine learning and data science roles Proven experience (5+ years) leading/managing engineering teams, supporting the growth and performance of engineers Strong programming skills in Python and experience with deep learning frameworks such as TensorFlow, PyTorch, or JAX. Experience with cloud computing platforms primarily AWS and containerisation technologies (e.g., Docker, Kubernetes) Excellent problem solving skills and the ability to work independently and collaboratively Strong communication and interpersonal skills Preferred qualifications: Experience in the gaming or entertainment industry Experience working with tools and technologies such as Spark, Snowflake, Qwak, MLFlow, Airflow, etc Contributions to open source AI/ML projects or participation in AI/ML competitions (e.g., Kaggle) Experience with training and fine tuning large scale foundation models (e.g., GPT, BERT, T5) for various tasks Publications in top AI conferences, such as AAAI, IJCAI, NeurIPS, ICML, ICLR What you'll be doing: Technical Expertise: Design, develop, and deploy advanced machine learning models to solve complex business problems Stay updated with the latest trends and advancements in machine learning and AI technologies Conduct code reviews and ensure best practices in model development and deployment Project Management: Manage and prioritise machine learning projects to align with business goals and objectives Ensure timely delivery of high quality machine learning solutions Coordinate with cross functional teams to integrate machine learning models into production systems People Management: Lead and mentor a team of 4-5 talented data scientists and ML engineers, providing guidance and support in their day to day activities Oversee the execution, development, growth and performance of the ML team Foster a collaborative and innovative team environment while building strong partnerships with product management and stakeholders About Super We are a global technology group, dedicated to building the future of entertainment and fan centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. Shaping the Future of Play Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page:super.xyz/careers Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA). At Super, we operate as a high performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
09/06/2026
Full time
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
What's in it for you? A genuine opportunity to take ownership of a key growth area within an established business. You'll have the autonomy to influence how ecommerce develops, work closely with experienced leadership, and play a big part in shaping the next chapter. Plus, you'll be joining a business where people know each other, decisions happen quickly, and good ideas don't get lost in layers of approval. What can I expect? This is an opportunity to join an established, growing business with a strong reputation in the outdoor living space, helping customers discover premium products and helping retail partners get the most from their online presence. The business already has a great platform. The products are there. The customers are there. Now they're looking for someone who can bring fresh ideas, commercial thinking and a bit of digital know-how to help unlock the next stage of growth. This isn't a "sit behind a screen and watch reports" ecommerce role. You'll be close to the products, close to customers, and part of the decisions that make a difference. About the job You'll be responsible for driving revenue, shaping commercial direction, and leading sales operations within the UK market. The role sits somewhere between commercial sales, ecommerce and account development, perfect for someone who understands that great online sales aren't just about clicking buttons and changing banners. You'll be responsible for: Developing and delivering the UK sales strategy, driving growth across ecommerce, retail and trade channels Owning commercial performance including forecasting, budgets, margins and sales reporting Maximising online sales performance through DTC, marketplaces, website optimisation and digital activity Building and strengthening relationships with key retail partners, garden centres and trade customers Identifying new growth opportunities, supporting brand development and improving customer journeys Representing the business externally while using market insight and data to shape future strategy You won't be inheriting a blank sheet of paper and you won't be expected to reinvent everything overnight. The opportunity is to understand what's working, challenge where needed, and keep things moving on an upward trajectory. Who will love this job? Someone who: Has experience across ecommerce and sales, ideally within consumer products in the Home, Garden or Outdoor Living categories Understands what makes an online customer journey work Enjoys analysing performance but also getting stuck into the detail Can build strong relationships with customers and internal teams Brings ideas, energy and a practical approach Is comfortable working independently and taking ownership Isn't afraid to say "have we thought about doing it this way?" This role will suit someone who enjoys being part of a smaller team where you can make a visible difference. Keen to find out more? Call Lucy on (phone number removed) or email (url removed).
09/06/2026
Full time
What's in it for you? A genuine opportunity to take ownership of a key growth area within an established business. You'll have the autonomy to influence how ecommerce develops, work closely with experienced leadership, and play a big part in shaping the next chapter. Plus, you'll be joining a business where people know each other, decisions happen quickly, and good ideas don't get lost in layers of approval. What can I expect? This is an opportunity to join an established, growing business with a strong reputation in the outdoor living space, helping customers discover premium products and helping retail partners get the most from their online presence. The business already has a great platform. The products are there. The customers are there. Now they're looking for someone who can bring fresh ideas, commercial thinking and a bit of digital know-how to help unlock the next stage of growth. This isn't a "sit behind a screen and watch reports" ecommerce role. You'll be close to the products, close to customers, and part of the decisions that make a difference. About the job You'll be responsible for driving revenue, shaping commercial direction, and leading sales operations within the UK market. The role sits somewhere between commercial sales, ecommerce and account development, perfect for someone who understands that great online sales aren't just about clicking buttons and changing banners. You'll be responsible for: Developing and delivering the UK sales strategy, driving growth across ecommerce, retail and trade channels Owning commercial performance including forecasting, budgets, margins and sales reporting Maximising online sales performance through DTC, marketplaces, website optimisation and digital activity Building and strengthening relationships with key retail partners, garden centres and trade customers Identifying new growth opportunities, supporting brand development and improving customer journeys Representing the business externally while using market insight and data to shape future strategy You won't be inheriting a blank sheet of paper and you won't be expected to reinvent everything overnight. The opportunity is to understand what's working, challenge where needed, and keep things moving on an upward trajectory. Who will love this job? Someone who: Has experience across ecommerce and sales, ideally within consumer products in the Home, Garden or Outdoor Living categories Understands what makes an online customer journey work Enjoys analysing performance but also getting stuck into the detail Can build strong relationships with customers and internal teams Brings ideas, energy and a practical approach Is comfortable working independently and taking ownership Isn't afraid to say "have we thought about doing it this way?" This role will suit someone who enjoys being part of a smaller team where you can make a visible difference. Keen to find out more? Call Lucy on (phone number removed) or email (url removed).
Job Type: Permanent Location: Halesowen, West Midlands (with travel) Hours: 40 hours per week Competitive Salary & Benefits We re Hayley Dexis, we ve been at the heart of engineering for over 50 years and are proud to be a growing business with people still at the heart of everything we do. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for a Business Development Manager with strong valves expertise to make a real impact based within our Fluid Power team. Fluid Power is our group s largest product category and continues to be one of the fastest-growing, overall Fluid Power turnover is in excess of £48M with process valves already accounting for over £7M of sales in the last 12 months. There is no such thing as a typical day however your responsibilities would include: • Developing and executing a growth strategy for the valves category • Identifying and securing new business opportunities across key sectors • Building strong, lasting relationships with customers, suppliers and branches • Acting as the go-to specialist for valves within the business • Collaborating with internal teams (sales, procurement, operations) to deliver seamless solutions • Supporting tenders, RFQs, and technical/commercial proposals • Keeping a close eye on market trends and competitor activity The kind of things that will help you stand out in this role: • Proven experience in business development or sales within engineering, MRO, or industrial sectors • Knowledge of valves, flow control, or related mechanical products • A strong commercial instinct and ability to spot opportunities • Confidence in building relationships at all levels • A proactive, self-starting attitude • Excellent communication and influencing skills We re committed to rewarding our people, your benefits would include: • From 23 days annual leave (plus public/bank holidays) • Life assurance cover (x2 salary) • Invitation to healthcare schemes • Company pension scheme • Wellness programmes • Uniform and PPE provided • Training and development provided through our own Hayley Academy What to expect from our recruitment process: 1. Initial screening 2. Microsoft Teams interview with our Talent Acquisition Partner 3. Face to face interview either in-person or Microsoft Teams 4. Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
09/06/2026
Full time
Job Type: Permanent Location: Halesowen, West Midlands (with travel) Hours: 40 hours per week Competitive Salary & Benefits We re Hayley Dexis, we ve been at the heart of engineering for over 50 years and are proud to be a growing business with people still at the heart of everything we do. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for a Business Development Manager with strong valves expertise to make a real impact based within our Fluid Power team. Fluid Power is our group s largest product category and continues to be one of the fastest-growing, overall Fluid Power turnover is in excess of £48M with process valves already accounting for over £7M of sales in the last 12 months. There is no such thing as a typical day however your responsibilities would include: • Developing and executing a growth strategy for the valves category • Identifying and securing new business opportunities across key sectors • Building strong, lasting relationships with customers, suppliers and branches • Acting as the go-to specialist for valves within the business • Collaborating with internal teams (sales, procurement, operations) to deliver seamless solutions • Supporting tenders, RFQs, and technical/commercial proposals • Keeping a close eye on market trends and competitor activity The kind of things that will help you stand out in this role: • Proven experience in business development or sales within engineering, MRO, or industrial sectors • Knowledge of valves, flow control, or related mechanical products • A strong commercial instinct and ability to spot opportunities • Confidence in building relationships at all levels • A proactive, self-starting attitude • Excellent communication and influencing skills We re committed to rewarding our people, your benefits would include: • From 23 days annual leave (plus public/bank holidays) • Life assurance cover (x2 salary) • Invitation to healthcare schemes • Company pension scheme • Wellness programmes • Uniform and PPE provided • Training and development provided through our own Hayley Academy What to expect from our recruitment process: 1. Initial screening 2. Microsoft Teams interview with our Talent Acquisition Partner 3. Face to face interview either in-person or Microsoft Teams 4. Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
Role: Salesforce Administrator Basis: Full-Time, Permanent Location: Greater Manchester Area (Hybrid / Flexible options available) Salary: Up to 50,000 (Dependent on Experience) + Benefits About Our Client Our client is an established, award-winning UK technology solutions and managed services provider. Known for its strong year-on-year growth and people-first culture, the business has been independently recognized nationally for its exceptional employee engagement and workplace excellence. They pride themselves on a collaborative "work hard, play hard" environment where internal progression is actively supported, and continuous professional development is heavily invested in. The Role Overview As a Salesforce Administrator , you will join the company's internal operations and change-delivery team. Reporting directly to the IT Operations Manager, you will serve as the primary point of contact for Salesforce users across the organization. Your core mission will be to handle the configuration, daily maintenance, and continuous optimization of the platform to support business growth, drive user adoption, and ensure data integrity. Key Responsibilities Platform Management: Configure and maintain core Salesforce features including custom objects, fields, page layouts, validation rules, and reports. Manage user accounts, profiles, roles, and security settings. Process Automation: Design, build, and maintain internal automation using Salesforce tools, specifically focusing on Flows and Approval Processes. User Support & Training: Act as the first line of support for system issues, deliver user training, create clear documentation, and translate business feedback into functional system enhancements. Data & Analytics: Maintain high standards of data quality through regular imports, exports, deduplication, and cleansing. Build and manage dashboards to support data-driven decision-making. Release Management: Coordinate the testing of new features, assess the impact of platform updates, and collaborate with developers on more complex, code-heavy changes. Team Collaboration: Offer ad-hoc support to the wider operational and business change teams during project delivery or platform downtime. What We Are Looking For Experience & Certifications: Proven hands-on experience as a Salesforce Administrator (or similar CRM-focused capacity). Experience supporting core functions within Sales, Service, or Marketing Cloud . A strong understanding of core CRM processes, automated workflows, and business data structures. Salesforce Administrator Certification (ADM 201) is highly desirable. Key Skills: Strong problem-solving abilities with an analytical, continuous-improvement mindset. Excellent communication skills with the ability to manage stakeholder expectations at various levels. Highly organized and capable of managing multiple operational priorities independently. What's on Offer? The business rewards its staff with a modern, comprehensive benefits package designed to support both professional and personal well-being: Competitive salary up to 50k (DOE) 25 Days Annual Leave (plus bank holidays), increasing with tenure Flexible hybrid working model Private healthcare cash plan Subsidized fitness/gym memberships Paid charity/volunteering day Cycle-to-work scheme and corporate perks On-site parking Our client is an equal opportunities employer. All applicants must hold the valid right to work in the UK.
09/06/2026
Full time
Role: Salesforce Administrator Basis: Full-Time, Permanent Location: Greater Manchester Area (Hybrid / Flexible options available) Salary: Up to 50,000 (Dependent on Experience) + Benefits About Our Client Our client is an established, award-winning UK technology solutions and managed services provider. Known for its strong year-on-year growth and people-first culture, the business has been independently recognized nationally for its exceptional employee engagement and workplace excellence. They pride themselves on a collaborative "work hard, play hard" environment where internal progression is actively supported, and continuous professional development is heavily invested in. The Role Overview As a Salesforce Administrator , you will join the company's internal operations and change-delivery team. Reporting directly to the IT Operations Manager, you will serve as the primary point of contact for Salesforce users across the organization. Your core mission will be to handle the configuration, daily maintenance, and continuous optimization of the platform to support business growth, drive user adoption, and ensure data integrity. Key Responsibilities Platform Management: Configure and maintain core Salesforce features including custom objects, fields, page layouts, validation rules, and reports. Manage user accounts, profiles, roles, and security settings. Process Automation: Design, build, and maintain internal automation using Salesforce tools, specifically focusing on Flows and Approval Processes. User Support & Training: Act as the first line of support for system issues, deliver user training, create clear documentation, and translate business feedback into functional system enhancements. Data & Analytics: Maintain high standards of data quality through regular imports, exports, deduplication, and cleansing. Build and manage dashboards to support data-driven decision-making. Release Management: Coordinate the testing of new features, assess the impact of platform updates, and collaborate with developers on more complex, code-heavy changes. Team Collaboration: Offer ad-hoc support to the wider operational and business change teams during project delivery or platform downtime. What We Are Looking For Experience & Certifications: Proven hands-on experience as a Salesforce Administrator (or similar CRM-focused capacity). Experience supporting core functions within Sales, Service, or Marketing Cloud . A strong understanding of core CRM processes, automated workflows, and business data structures. Salesforce Administrator Certification (ADM 201) is highly desirable. Key Skills: Strong problem-solving abilities with an analytical, continuous-improvement mindset. Excellent communication skills with the ability to manage stakeholder expectations at various levels. Highly organized and capable of managing multiple operational priorities independently. What's on Offer? The business rewards its staff with a modern, comprehensive benefits package designed to support both professional and personal well-being: Competitive salary up to 50k (DOE) 25 Days Annual Leave (plus bank holidays), increasing with tenure Flexible hybrid working model Private healthcare cash plan Subsidized fitness/gym memberships Paid charity/volunteering day Cycle-to-work scheme and corporate perks On-site parking Our client is an equal opportunities employer. All applicants must hold the valid right to work in the UK.
Your New Role The Project Manager will support the Programme Manager in mobilising a major London Market transformation programme implementing Guidewire PolicyCenter and Guidewire ClaimCenter. The role will coordinate mobilisation activities, governance, planning, RAID management, vendor engagement, and delivery tracking across the seed team. Your Responsibilities Manage day-to-day mobilisation activities across business and technology workstreams Maintain: o Integrated plan o RAID logs o Dependencies o Governance packs o Steering committee materials o Status reporting Coordinate workshops, stakeholder engagement, and decision forums Support: o Business case activities o SI RFP planning o Procurement coordination o Resource onboarding o Budget tracking Drive delivery discipline across seed team activities Ensure alignment across architecture, business analysis, data, and programme governance activities Track key mobilisation milestones and critical path items Your Background Experience managing insurance transformation or Guidewire mobilisation programmes Strong PMO and project delivery discipline Experience working with senior business and technology stakeholders Understanding of London Market insurance operations Ability to operate in ambiguous early-stage programme environments Even Better If Exposure to Guidewire implementation programmes Experience supporting SI procurement/RFP processes Familiarity with agile and hybrid delivery methodologies
09/06/2026
Contractor
Your New Role The Project Manager will support the Programme Manager in mobilising a major London Market transformation programme implementing Guidewire PolicyCenter and Guidewire ClaimCenter. The role will coordinate mobilisation activities, governance, planning, RAID management, vendor engagement, and delivery tracking across the seed team. Your Responsibilities Manage day-to-day mobilisation activities across business and technology workstreams Maintain: o Integrated plan o RAID logs o Dependencies o Governance packs o Steering committee materials o Status reporting Coordinate workshops, stakeholder engagement, and decision forums Support: o Business case activities o SI RFP planning o Procurement coordination o Resource onboarding o Budget tracking Drive delivery discipline across seed team activities Ensure alignment across architecture, business analysis, data, and programme governance activities Track key mobilisation milestones and critical path items Your Background Experience managing insurance transformation or Guidewire mobilisation programmes Strong PMO and project delivery discipline Experience working with senior business and technology stakeholders Understanding of London Market insurance operations Ability to operate in ambiguous early-stage programme environments Even Better If Exposure to Guidewire implementation programmes Experience supporting SI procurement/RFP processes Familiarity with agile and hybrid delivery methodologies
Infrastructure Tester +3 months + +Hybrid working 2 days on site in London +Inside IR35 + 275 - 300 a day We are seeking an experienced Tester to join a fast-paced technology team on an initial 3-month contract. This is a broad, hands-on testing role that extends well beyond traditional software testing. You will be responsible for validating infrastructure, environments, deployments, integrations and enterprise applications, ensuring robust, secure and reliable solutions are delivered across a diverse technology landscape. Working closely with Development, DevOps and Project teams, you will plan, execute and continually improve testing activities across cloud, on-premise and enterprise environments. Key Responsibilities Design, execute and maintain manual test plans across infrastructure, backend services and application layers. Validate deployments, configuration changes and environment stability across cloud, server and CI/CD environments. Perform integration, regression and performance testing across multiple platforms. Collaborate with developers and operations teams to identify, troubleshoot and resolve issues. Automate repetitive testing activities where appropriate. Support continuous improvement of QA processes, tooling and testing standards. Work with the Test Manager and wider delivery teams to ensure successful project outcomes. Skills & Experience Minimum 3 years' experience in testing within large enterprise environments. Strong manual testing experience with exposure to test automation. Experience testing enterprise applications, including Java and Oracle-based web applications. Experience supporting Windows 11 application testing within an Evergreen environment. Familiarity with cloud and infrastructure platforms (Azure, AWS and/or on-premise environments). Experience testing APIs, services and integrations. Hands-on experience with tools such as Postman, Jenkins, JMeter or similar. Experience with system integration and data migration testing. Strong analytical, troubleshooting and problem-solving skills. Excellent communication and stakeholder engagement skills. Ability to understand business processes and translate requirements into effective testing activities. If you'd like to discuss this Tester role in more detail, please send your CV to (url removed) and I will get in touch.
09/06/2026
Contractor
Infrastructure Tester +3 months + +Hybrid working 2 days on site in London +Inside IR35 + 275 - 300 a day We are seeking an experienced Tester to join a fast-paced technology team on an initial 3-month contract. This is a broad, hands-on testing role that extends well beyond traditional software testing. You will be responsible for validating infrastructure, environments, deployments, integrations and enterprise applications, ensuring robust, secure and reliable solutions are delivered across a diverse technology landscape. Working closely with Development, DevOps and Project teams, you will plan, execute and continually improve testing activities across cloud, on-premise and enterprise environments. Key Responsibilities Design, execute and maintain manual test plans across infrastructure, backend services and application layers. Validate deployments, configuration changes and environment stability across cloud, server and CI/CD environments. Perform integration, regression and performance testing across multiple platforms. Collaborate with developers and operations teams to identify, troubleshoot and resolve issues. Automate repetitive testing activities where appropriate. Support continuous improvement of QA processes, tooling and testing standards. Work with the Test Manager and wider delivery teams to ensure successful project outcomes. Skills & Experience Minimum 3 years' experience in testing within large enterprise environments. Strong manual testing experience with exposure to test automation. Experience testing enterprise applications, including Java and Oracle-based web applications. Experience supporting Windows 11 application testing within an Evergreen environment. Familiarity with cloud and infrastructure platforms (Azure, AWS and/or on-premise environments). Experience testing APIs, services and integrations. Hands-on experience with tools such as Postman, Jenkins, JMeter or similar. Experience with system integration and data migration testing. Strong analytical, troubleshooting and problem-solving skills. Excellent communication and stakeholder engagement skills. Ability to understand business processes and translate requirements into effective testing activities. If you'd like to discuss this Tester role in more detail, please send your CV to (url removed) and I will get in touch.
Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi-channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high-performing teams, develop capability, and create a positive, engaging culture that drives long-term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi-channel contact centre operations plan, driving operationally efficient, compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworksHybrid working modelsContinuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
09/06/2026
Contractor
Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi-channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high-performing teams, develop capability, and create a positive, engaging culture that drives long-term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi-channel contact centre operations plan, driving operationally efficient, compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworksHybrid working modelsContinuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team The Faculty Frontier TM product is our ambitious vision to create the first enterprise-grade platform that unifies decision intelligence with AI Agents to optimize real-world outcomes of critical processes across large-scale organisations. You will work on highly complex and consequential problems across the real economy, with particular focus on healthcare and life sciences. About the role Join our Technology team as a Lead Software Engineer to significantly scale our groundbreaking Frontier Decision Intelligence platform. This is a pivotal, entrepreneurial role focused on building a scalable, AI-focused product that empowers organisations to make high-impact, informed decisions. You will be immersed in challenging real-world problems-from healthcare logistics to military operations-while shaping the technical best practices of a cross-functional team. What you'll be doing: Driving core technical contributions to the Frontier platform within a cross-functional Solutions squad. Designing and implementing customer-facing aspects of Frontier, including developer-friendly APIs and delightful user experiences. Building reusable, production-grade solutions using our primary languages, Python and TypeScript. Collaborating closely with Engineers, Data Scientists, Product Managers, and Designers to implement new features and support the product. Leading the technical implementation and architecture of features, focusing on quality and scalability. Tackling complex, real-world challenges with state-of-the art technology to drive meaningful organisational change. Who we're looking for: You possess strong web development experience in React and Typescript alongside engineering experience in Python or Node. You demonstrate a solid understanding of system architecture, design, and automated testing strategies across the test pyramid. You have significant experience with databases, specifically PostgreSQL, and knowledge of CI/CD pipelines with tools like GitLab. You are a proactive collaborator, experienced in working with cross-functional teams, Product Managers, and Product Designers to create delightful customer outcomes. You have expertise in containerisation (Docker) and deployment/orchestration (Kubernetes) in a production environment. You thrive in a fast paced, startup centric environment, bringing a creative and autonomous approach to solving difficult technical problems. Interview Process Talent Screen (30 mins) Pair Programming Interview (90 mins) System Design Interview (90 mins) Leadership a d Principles Interview 90 mins) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.
09/06/2026
Full time
Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team The Faculty Frontier TM product is our ambitious vision to create the first enterprise-grade platform that unifies decision intelligence with AI Agents to optimize real-world outcomes of critical processes across large-scale organisations. You will work on highly complex and consequential problems across the real economy, with particular focus on healthcare and life sciences. About the role Join our Technology team as a Lead Software Engineer to significantly scale our groundbreaking Frontier Decision Intelligence platform. This is a pivotal, entrepreneurial role focused on building a scalable, AI-focused product that empowers organisations to make high-impact, informed decisions. You will be immersed in challenging real-world problems-from healthcare logistics to military operations-while shaping the technical best practices of a cross-functional team. What you'll be doing: Driving core technical contributions to the Frontier platform within a cross-functional Solutions squad. Designing and implementing customer-facing aspects of Frontier, including developer-friendly APIs and delightful user experiences. Building reusable, production-grade solutions using our primary languages, Python and TypeScript. Collaborating closely with Engineers, Data Scientists, Product Managers, and Designers to implement new features and support the product. Leading the technical implementation and architecture of features, focusing on quality and scalability. Tackling complex, real-world challenges with state-of-the art technology to drive meaningful organisational change. Who we're looking for: You possess strong web development experience in React and Typescript alongside engineering experience in Python or Node. You demonstrate a solid understanding of system architecture, design, and automated testing strategies across the test pyramid. You have significant experience with databases, specifically PostgreSQL, and knowledge of CI/CD pipelines with tools like GitLab. You are a proactive collaborator, experienced in working with cross-functional teams, Product Managers, and Product Designers to create delightful customer outcomes. You have expertise in containerisation (Docker) and deployment/orchestration (Kubernetes) in a production environment. You thrive in a fast paced, startup centric environment, bringing a creative and autonomous approach to solving difficult technical problems. Interview Process Talent Screen (30 mins) Pair Programming Interview (90 mins) System Design Interview (90 mins) Leadership a d Principles Interview 90 mins) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.
Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Glasgow and remote working Shape and lead our client's Contact Centre multi-channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high-performing teams, develop capability, and create a positive, engaging culture that drives long-term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi-channel contact centre operations plan, driving operationally efficient, compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre team in Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
09/06/2026
Contractor
Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Hybrid Working - travel to Glasgow and remote working Shape and lead our client's Contact Centre multi-channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high-performing teams, develop capability, and create a positive, engaging culture that drives long-term operational success. It's an exciting time to join our leading financial services client's Digital & Direct team - you'll be part of a team that's key to driving the next phase of their Direct business growth story. We're looking for an experienced Operations Manager who has significant experience of leading and driving operational excellence. In this critical role, you'll define and lead the delivery of the multi-channel contact centre operations plan, driving operationally efficient, compliant, customer-focused service across Direct multi-channel journeys. This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. The successful candidate will be an accomplished Contact Centre Operations Manager, who can lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). The focus of this role is the operations management of the contact centre team in Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within Insurance/Financial Services or highly regulated environments Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
Team Leader - 6-Month Contract VIQU IT is working with a valued customer to recruit an experienced IT Team Leader for an initial 6-month contract. This is an excellent opportunity for a people-focused IT leader who enjoys developing teams, driving service excellence, and ensuring the smooth day-to-day operation of IT services. As Team Leader, you will be responsible for leading and supporting a team of IT professionals, providing guidance, coaching, and operational oversight to ensure a high standard of service delivery. Acting as a key point of contact between the IT team and the wider business, you will help create a collaborative, customer-focused environment while supporting the effective delivery of IT services. Team Leader Key Responsibilities Lead, mentor, and develop a team of IT professionals, fostering a positive, collaborative, and high-performing culture. Manage day-to-day team operations, ensuring workloads are balanced and service levels are consistently achieved. Act as an escalation point for operational and service-related issues, providing guidance and support where required. Oversee resource allocation and team capacity planning, ensuring resources are effectively deployed to meet business and operational demands. Manage vendor relationships and coordinate maintenance activities, assessing operational impact and ensuring minimal disruption to business services. Continuously assess team activities, services, and processes to identify opportunities for improvement, efficiency gains, and enhanced business value. Work closely with stakeholders across the business to understand priorities, challenge existing ways of working where appropriate, and ensure IT efforts are focused on areas of greatest impact. Promote best practices, accountability, and continuous improvement across the team while driving high standards of customer service and operational excellence. Team Leader Skills & Experience Previous experience in an IT Team Lead, IT Manager, Service Desk Manager, Infrastructure Team Lead, or similar leadership role. Proven experience leading, mentoring, and developing technical teams. Strong understanding of IT operations and service delivery environments. Experience managing team workloads, operational priorities, and service performance. Experience managing third-party suppliers, vendors, and support partners. Ability to coordinate maintenance activities and assess operational risk and business impact. Excellent communication, interpersonal, and stakeholder management skills. Strong organisational and decision-making abilities. Ability to motivate teams and drive a positive working culture. Experience handling escalations and resolving operational challenges. Understanding of ITIL or IT service management principles is desirable. About the Team Leader Role This role is ideally suited to an experienced IT leader who enjoys balancing people leadership with operational oversight. The successful candidate will be focused on creating a high-performing team environment while ensuring IT services are aligned with business priorities and delivered efficiently. You will play a key role in helping the business identify areas for improvement, optimise resource utilisation, and ensure technology services continue to support organisational objectives. The role requires a hands-on leader who can effectively manage competing priorities, influence stakeholders, and drive a culture of continuous improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
09/06/2026
Contractor
Team Leader - 6-Month Contract VIQU IT is working with a valued customer to recruit an experienced IT Team Leader for an initial 6-month contract. This is an excellent opportunity for a people-focused IT leader who enjoys developing teams, driving service excellence, and ensuring the smooth day-to-day operation of IT services. As Team Leader, you will be responsible for leading and supporting a team of IT professionals, providing guidance, coaching, and operational oversight to ensure a high standard of service delivery. Acting as a key point of contact between the IT team and the wider business, you will help create a collaborative, customer-focused environment while supporting the effective delivery of IT services. Team Leader Key Responsibilities Lead, mentor, and develop a team of IT professionals, fostering a positive, collaborative, and high-performing culture. Manage day-to-day team operations, ensuring workloads are balanced and service levels are consistently achieved. Act as an escalation point for operational and service-related issues, providing guidance and support where required. Oversee resource allocation and team capacity planning, ensuring resources are effectively deployed to meet business and operational demands. Manage vendor relationships and coordinate maintenance activities, assessing operational impact and ensuring minimal disruption to business services. Continuously assess team activities, services, and processes to identify opportunities for improvement, efficiency gains, and enhanced business value. Work closely with stakeholders across the business to understand priorities, challenge existing ways of working where appropriate, and ensure IT efforts are focused on areas of greatest impact. Promote best practices, accountability, and continuous improvement across the team while driving high standards of customer service and operational excellence. Team Leader Skills & Experience Previous experience in an IT Team Lead, IT Manager, Service Desk Manager, Infrastructure Team Lead, or similar leadership role. Proven experience leading, mentoring, and developing technical teams. Strong understanding of IT operations and service delivery environments. Experience managing team workloads, operational priorities, and service performance. Experience managing third-party suppliers, vendors, and support partners. Ability to coordinate maintenance activities and assess operational risk and business impact. Excellent communication, interpersonal, and stakeholder management skills. Strong organisational and decision-making abilities. Ability to motivate teams and drive a positive working culture. Experience handling escalations and resolving operational challenges. Understanding of ITIL or IT service management principles is desirable. About the Team Leader Role This role is ideally suited to an experienced IT leader who enjoys balancing people leadership with operational oversight. The successful candidate will be focused on creating a high-performing team environment while ensuring IT services are aligned with business priorities and delivered efficiently. You will play a key role in helping the business identify areas for improvement, optimise resource utilisation, and ensure technology services continue to support organisational objectives. The role requires a hands-on leader who can effectively manage competing priorities, influence stakeholders, and drive a culture of continuous improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
11609CF £750 - 850 per day Project Manager / Business Analyst - Corporate & Investment Banking Inside IR35 - 3 days onsite We are seeking an experienced Hybrid Markets Project Manager / Business Analyst to join a high-performing Change Management team within a leading Corporate & Investment Banking division. This role will focus on delivering strategic investment banking product and infrastructure enhancements across global markets. You will work closely with Business Change Managers, Product Managers, senior business stakeholders, and technology teams to drive complex front-to-back change initiatives across Markets. The successful candidate will act as a trusted advisor to Change Leads, Business Leaders, COOs, and Programme Sponsors, delivering projects that impact multiple business lines, legal entities, and functional areas including Front Office, Technology, Operations, Legal, Compliance, and Finance. Essential Experience Extensive experience in Project Management and Business Analysis within Financial Services. Strong understanding of project management methodologies and strategic planning. Proven delivery experience across Markets products, including: Foreign Exchange (FX) Derivatives Commodities Knowledge of EU regulations impacting Markets businesses. Demonstrable experience managing product enablement and product approval processes. Strong knowledge of Markets infrastructure, including: Pricing platforms Trade execution systems Collateral management Settlement platforms (e.g. Broadridge) Clearing systems Experience with Agile delivery methodologies and tools such as Jira. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
09/06/2026
Full time
11609CF £750 - 850 per day Project Manager / Business Analyst - Corporate & Investment Banking Inside IR35 - 3 days onsite We are seeking an experienced Hybrid Markets Project Manager / Business Analyst to join a high-performing Change Management team within a leading Corporate & Investment Banking division. This role will focus on delivering strategic investment banking product and infrastructure enhancements across global markets. You will work closely with Business Change Managers, Product Managers, senior business stakeholders, and technology teams to drive complex front-to-back change initiatives across Markets. The successful candidate will act as a trusted advisor to Change Leads, Business Leaders, COOs, and Programme Sponsors, delivering projects that impact multiple business lines, legal entities, and functional areas including Front Office, Technology, Operations, Legal, Compliance, and Finance. Essential Experience Extensive experience in Project Management and Business Analysis within Financial Services. Strong understanding of project management methodologies and strategic planning. Proven delivery experience across Markets products, including: Foreign Exchange (FX) Derivatives Commodities Knowledge of EU regulations impacting Markets businesses. Demonstrable experience managing product enablement and product approval processes. Strong knowledge of Markets infrastructure, including: Pricing platforms Trade execution systems Collateral management Settlement platforms (e.g. Broadridge) Clearing systems Experience with Agile delivery methodologies and tools such as Jira. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Print Business Development Manager Our client are the specialists when it comes to design and print. They understand the importance of using the right printer materials to stand out from the crowd, and put all their resources into a tailor made service for every customer. Their in house team of experts offer endless options and ensure no idea is unachievable. Responsibilities Maximising revenue and customer satisfaction from a portfolio of existing corporate clients Acquiring new corporate clients Generating new and profitable business Working with colleagues to establish a corporate sales marketing strategy and plan Establishing effective working and reporting processes Liaising closely with Operations and Production to deliver value, quality and service to clients in a timely manner Propose, assist business planning for and initiate new product development for corporate market Consider capabilities of new/additional production equipment acquired so as to develop and then implement marketing plan for these new capabilities Profitably broker services and products which our client is unable to manufacture to meet customer requirements This role requires candidates with a demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, internally and externally. We are looking for someone with a strong business sense and who has proven ability to drive the sales process from plan to close. Dynamic, energetic and passionate about the work you do, you will be eager to bring fresh ideas to the table and improve company turnover. Coming from a printing background with successful experience as a senior sales representative or sales manager, you will be able to offer invaluable advice to both staff and clients.
09/06/2026
Full time
Print Business Development Manager Our client are the specialists when it comes to design and print. They understand the importance of using the right printer materials to stand out from the crowd, and put all their resources into a tailor made service for every customer. Their in house team of experts offer endless options and ensure no idea is unachievable. Responsibilities Maximising revenue and customer satisfaction from a portfolio of existing corporate clients Acquiring new corporate clients Generating new and profitable business Working with colleagues to establish a corporate sales marketing strategy and plan Establishing effective working and reporting processes Liaising closely with Operations and Production to deliver value, quality and service to clients in a timely manner Propose, assist business planning for and initiate new product development for corporate market Consider capabilities of new/additional production equipment acquired so as to develop and then implement marketing plan for these new capabilities Profitably broker services and products which our client is unable to manufacture to meet customer requirements This role requires candidates with a demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, internally and externally. We are looking for someone with a strong business sense and who has proven ability to drive the sales process from plan to close. Dynamic, energetic and passionate about the work you do, you will be eager to bring fresh ideas to the table and improve company turnover. Coming from a printing background with successful experience as a senior sales representative or sales manager, you will be able to offer invaluable advice to both staff and clients.
Position Freight Forwarding Business Development Manager Location Basildon Salary £35,000 - £50,000 DOE + Uncapped Commission Due to continued growth, our client, a well-established freight forwarding company, are actively seeking a commercially driven Freight Forwarding Business Development Manager to join their expanding sales team. This is a pure new business role focused on winning and developing profitable freight forwarding accounts across ocean, air, and European road freight services. Job Overview Identifying and securing new freight forwarding business opportunities across ocean, air, and European road freight services. Building and managing a strong pipeline through proactive sales activity, lead generation, and client outreach. Attending client meetings, understanding customer requirements, and presenting tailored logistics solutions. Negotiating commercial agreements and converting quotations into long term trading accounts. Working closely with operations and pricing teams to ensure smooth onboarding and service delivery. Managing sales activity, pipeline progression, and market awareness to achieve GP and new business targets. Travelling to customer meetings expected a minimum of once per week, with the remainder of the role office based. Job Requirements Proven experience within freight forwarding sales or logistics business development. Previous sales experience is essential. Strong freight forwarding industry knowledge is essential. Strong track record of winning new business and developing customer accounts. Knowledge of ocean freight, air freight, and/or European road freight operations. Commercially focused with strong understanding of margins and profitability. Confident communicator both face to face and over the phone. Self motivated, target driven, and resilient in a fast paced sales environment. Strong relationship building and negotiation skills. Ability to work independently while contributing to a wider commercial team. Salary & Benefits £35,000 - £50,000 DOE, up to £50,000 for candidates with proven external freight forwarding sales experience. Uncapped commission structure. Full time, permanent position. Monday to Friday, 08:30 - 17:30. Clear progression opportunities within a growing business. Strong operational and management support. Dynamic and ambitious team environment.
09/06/2026
Full time
Position Freight Forwarding Business Development Manager Location Basildon Salary £35,000 - £50,000 DOE + Uncapped Commission Due to continued growth, our client, a well-established freight forwarding company, are actively seeking a commercially driven Freight Forwarding Business Development Manager to join their expanding sales team. This is a pure new business role focused on winning and developing profitable freight forwarding accounts across ocean, air, and European road freight services. Job Overview Identifying and securing new freight forwarding business opportunities across ocean, air, and European road freight services. Building and managing a strong pipeline through proactive sales activity, lead generation, and client outreach. Attending client meetings, understanding customer requirements, and presenting tailored logistics solutions. Negotiating commercial agreements and converting quotations into long term trading accounts. Working closely with operations and pricing teams to ensure smooth onboarding and service delivery. Managing sales activity, pipeline progression, and market awareness to achieve GP and new business targets. Travelling to customer meetings expected a minimum of once per week, with the remainder of the role office based. Job Requirements Proven experience within freight forwarding sales or logistics business development. Previous sales experience is essential. Strong freight forwarding industry knowledge is essential. Strong track record of winning new business and developing customer accounts. Knowledge of ocean freight, air freight, and/or European road freight operations. Commercially focused with strong understanding of margins and profitability. Confident communicator both face to face and over the phone. Self motivated, target driven, and resilient in a fast paced sales environment. Strong relationship building and negotiation skills. Ability to work independently while contributing to a wider commercial team. Salary & Benefits £35,000 - £50,000 DOE, up to £50,000 for candidates with proven external freight forwarding sales experience. Uncapped commission structure. Full time, permanent position. Monday to Friday, 08:30 - 17:30. Clear progression opportunities within a growing business. Strong operational and management support. Dynamic and ambitious team environment.
Information Security Manager London Hybrid Working Permanent A leading international law firm is seeking an experienced Information Security Manager to join its growing global technology function. This is a senior leadership opportunity for someone who enjoys balancing strategic security leadership with hands-on operational oversight in a fast-paced, highly regulated environment. Working closely with the Chief Information Security Officer, you will lead the firm's security operations, manage a dedicated security team, and play a key role in shaping and evolving the organisation's global cyber security strategy. This is an opportunity to join a highly respected professional services environment where Information Security is viewed as a genuine business priority rather than simply a compliance function. The Role You will be responsible for driving the firm's Information Security strategy across multiple international offices, ensuring robust protection of systems, infrastructure and sensitive client data. The successful individual will: Lead and develop a high-performing Information Security team Oversee security operations including SIEM, endpoint protection, vulnerability management and incident response Manage cyber resilience across both cloud and on-premise environments Act as the senior escalation point for security incidents and response activity Drive continuous improvement across security policies, controls and governance frameworks Ensure compliance with GDPR, ISO27001 and wider regulatory obligations Support business continuity and disaster recovery planning Provide security oversight across firmwide technology and transformation projects Coordinate client security questionnaires and third-party security reviews Engage regularly with senior stakeholders across Technology, Risk and the wider business What They're Looking For Strong experience within a senior Information Security role Previous experience within legal, professional services or financial services environments Strong understanding of cyber security operations, governance and risk management Experience managing and developing technical security teams Strong knowledge of SIEM technologies, cloud security and incident response processes Ability to communicate effectively with both technical teams and senior leadership Experience operating within regulated environments Desirable experience includes: CISSP, CISM, CISA or similar certifications Exposure to legal technologies such as iManage or other DMS/PMS platforms Why Join? Join a globally recognised organisation with significant investment in technology and security Highly collaborative and people-focused culture Genuine long-term progression opportunities Modern hybrid working environment Competitive salary and comprehensive benefits package Opportunity to influence security strategy at enterprise level Location: London Working Pattern: Hybrid - minimum 3 days in the office Salary: Competitive Type: Permanent
09/06/2026
Full time
Information Security Manager London Hybrid Working Permanent A leading international law firm is seeking an experienced Information Security Manager to join its growing global technology function. This is a senior leadership opportunity for someone who enjoys balancing strategic security leadership with hands-on operational oversight in a fast-paced, highly regulated environment. Working closely with the Chief Information Security Officer, you will lead the firm's security operations, manage a dedicated security team, and play a key role in shaping and evolving the organisation's global cyber security strategy. This is an opportunity to join a highly respected professional services environment where Information Security is viewed as a genuine business priority rather than simply a compliance function. The Role You will be responsible for driving the firm's Information Security strategy across multiple international offices, ensuring robust protection of systems, infrastructure and sensitive client data. The successful individual will: Lead and develop a high-performing Information Security team Oversee security operations including SIEM, endpoint protection, vulnerability management and incident response Manage cyber resilience across both cloud and on-premise environments Act as the senior escalation point for security incidents and response activity Drive continuous improvement across security policies, controls and governance frameworks Ensure compliance with GDPR, ISO27001 and wider regulatory obligations Support business continuity and disaster recovery planning Provide security oversight across firmwide technology and transformation projects Coordinate client security questionnaires and third-party security reviews Engage regularly with senior stakeholders across Technology, Risk and the wider business What They're Looking For Strong experience within a senior Information Security role Previous experience within legal, professional services or financial services environments Strong understanding of cyber security operations, governance and risk management Experience managing and developing technical security teams Strong knowledge of SIEM technologies, cloud security and incident response processes Ability to communicate effectively with both technical teams and senior leadership Experience operating within regulated environments Desirable experience includes: CISSP, CISM, CISA or similar certifications Exposure to legal technologies such as iManage or other DMS/PMS platforms Why Join? Join a globally recognised organisation with significant investment in technology and security Highly collaborative and people-focused culture Genuine long-term progression opportunities Modern hybrid working environment Competitive salary and comprehensive benefits package Opportunity to influence security strategy at enterprise level Location: London Working Pattern: Hybrid - minimum 3 days in the office Salary: Competitive Type: Permanent
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on prem SharePoint issues. On Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
09/06/2026
Full time
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on prem SharePoint issues. On Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.
ServiceNow HRSD Business Consultant £75k + bonus We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD. You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams. You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability. There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows. You'll need to bring: Strong experience with ServiceNow HRSD A good understanding of HR service delivery, HR operations or Global Business Services Experience across onboarding, offboarding, lifecycle events and case management Experience running workshops and engaging with business stakeholders The ability to map HR processes and design better ways of working Consultancy experience, or strong client-facing transformation experience Confidence advising, challenging and guiding clients An understanding of automation, AI and analytics within HR service delivery Some exposure to bids, proposals, RFPs or proposition development ServiceNow CIS-HRSD certification would be a strong plus SC clearance or eligibility would also be beneficial This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work. The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
09/06/2026
Full time
ServiceNow HRSD Business Consultant £75k + bonus We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD. You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams. You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability. There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows. You'll need to bring: Strong experience with ServiceNow HRSD A good understanding of HR service delivery, HR operations or Global Business Services Experience across onboarding, offboarding, lifecycle events and case management Experience running workshops and engaging with business stakeholders The ability to map HR processes and design better ways of working Consultancy experience, or strong client-facing transformation experience Confidence advising, challenging and guiding clients An understanding of automation, AI and analytics within HR service delivery Some exposure to bids, proposals, RFPs or proposition development ServiceNow CIS-HRSD certification would be a strong plus SC clearance or eligibility would also be beneficial This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work. The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Head of Business Intelligence & Product Coventry + Hybrid working Up to £70,000 + Benefits Your new role The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business. The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders. Responsibilities Design and deliver a comprehensive BI and reporting framework Provide strategic insight and recommendations to the SMT Lead the identification, development, and launch of new products Own and prioritise the analytics and product roadmap Ensure data governance, integrity, and compliance Lead and manage a modest team of BI and Product Managers Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all business areas is key. Implement modern BI tools, dashboards, and analytics methodologies Translate complex data into clear business insight Monitor market trends, customer behaviour, and competitor activity Responsible for ensuring data security, GDPR compliance, and adherence to internal governance and risk management policies. Experience needed 5 years' experience within business intelligence, analytics, data-led strategy, and/or product management in a commercial environment Data analytics, BI tools (e.g. Power BI), SQL or similar, strong commercial acumen, stakeholder management. Strong Project Management skills to deliver new and innovative products to the business. Strategic thinking, strong communication skills, leadership capability, innovation mindset Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
09/06/2026
Full time
Head of Business Intelligence & Product Coventry + Hybrid working Up to £70,000 + Benefits Your new role The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business. The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders. Responsibilities Design and deliver a comprehensive BI and reporting framework Provide strategic insight and recommendations to the SMT Lead the identification, development, and launch of new products Own and prioritise the analytics and product roadmap Ensure data governance, integrity, and compliance Lead and manage a modest team of BI and Product Managers Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all business areas is key. Implement modern BI tools, dashboards, and analytics methodologies Translate complex data into clear business insight Monitor market trends, customer behaviour, and competitor activity Responsible for ensuring data security, GDPR compliance, and adherence to internal governance and risk management policies. Experience needed 5 years' experience within business intelligence, analytics, data-led strategy, and/or product management in a commercial environment Data analytics, BI tools (e.g. Power BI), SQL or similar, strong commercial acumen, stakeholder management. Strong Project Management skills to deliver new and innovative products to the business. Strategic thinking, strong communication skills, leadership capability, innovation mindset Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk