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HFL Education
Account Manager – Technology in Schools
HFL Education Stevenage, Hertfordshire, UK
Account Manager – Technology in Schools Ref: HFL1586 Contract:         Permanent  Hours:             Full time at 37 hours per week, 52 weeks per year Salary:    From £33,000 p.a. Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.  Important Application Information Please ensure you meet the following requirements before applying : You must have the right to work in the UK You must hold a full UK driving licence and have access to a vehicle with business insurance You must be based locally and willing to travel within Hertfordshire and neighbouring counties How to Apply How to Apply To apply, please  email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions Applications that do not meet these criteria may not be considered.  What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?  What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?  How would you prioritise if a school had lots of needs but very little money?  Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?   The role   This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions Make a difference where it truly matters   Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?  If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and long-term impact matter just as much as commercial success.  We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.  Why this role matters   Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.  As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.  This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children. What you’ll do   Build trusted, long-term relationships with school and trust Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies. Match requirements with the best-value solutions, ensuring every pound works hard for children and young people. Coordinate with internal specialists to design high-quality, tailored Manage renewals, contracts and opportunities professionally and Advocate for customers internally to support continuous Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.  What drives you   A commitment to improving outcomes in the education A desire to help schools thrive through thoughtful, consultative support—not transactional selling. Curiosity, courage and a proactive, problem-solving A love of building genuine, meaningful Pride in identifying smart, affordable and sustainable technology  What you’ll bring   Proven experience in account management, ideally within MSP IT services or the education sector. A passion for exceptional customer service and collaborative, consultative Excellent communication skills, with confidence when guiding senior Resilience, adaptability and enthusiasm for learning new Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions). A proactive, organised approach to work A full UK driving license and access to a vehicle with business insurance  Why join HFL Education?   We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.   If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.  Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working. Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more. Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions. Alternatively, apply via our website: Join our team | HFL Education   What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?  What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?  How would you prioritise if a school had lots of needs but very little money?  Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?    As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms. For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you. Closing Date: This advert may be withdrawn if we have filled the post. This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can. Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office. We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this. HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010. To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us. Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
12/02/2026
Full time
Account Manager – Technology in Schools Ref: HFL1586 Contract:         Permanent  Hours:             Full time at 37 hours per week, 52 weeks per year Salary:    From £33,000 p.a. Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings in Hertfordshire and neighbouring counties or as required to meet business needs.  Important Application Information Please ensure you meet the following requirements before applying : You must have the right to work in the UK You must hold a full UK driving licence and have access to a vehicle with business insurance You must be based locally and willing to travel within Hertfordshire and neighbouring counties How to Apply How to Apply To apply, please  email your CV and a cover letter in Word format , clearly addressing the above requirements and response to the below questions Applications that do not meet these criteria may not be considered.  What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?  What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?  How would you prioritise if a school had lots of needs but very little money?  Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?   The role   This is more than an account management role. It’s an opportunity to meaningfully shape the future of education by helping schools get the very best from their IT—through support, broadband services, consultancy and smart, sustainable technology solutions Make a difference where it truly matters   Are you driven by purpose? Motivated by improving outcomes for children and young people? Energised by supporting schools to make wise, cost-effective decisions—especially when budgets are tight?  If so, this is not a typical sales role. It’s a partnership role where integrity, empathy and long-term impact matter just as much as commercial success.  We’re looking for someone who can demonstrate experience in account management—ideally within an MSP, IT services, or education setting—and who takes pride in delivering value that genuinely supports schools, academies and trusts.  Why this role matters   Technology has the power to transform teaching, learning and operational efficiency. But it must be accessible, sustainable and aligned with real educational needs.  As an Account Manager in HFL’s Technology in Schools team, you will guide school and trust leaders through an increasingly complex digital landscape. You will help them stretch limited budgets, prioritise wisely and choose solutions that truly support their communities.  This role is centred on partnership—not volume. We focus on doing what is right for schools and what delivers the best long-term outcomes for children. What you’ll do   Build trusted, long-term relationships with school and trust Develop a deep understanding of their needs and challenges and help shape sustainable IT strategies. Match requirements with the best-value solutions, ensuring every pound works hard for children and young people. Coordinate with internal specialists to design high-quality, tailored Manage renewals, contracts and opportunities professionally and Advocate for customers internally to support continuous Maintain accurate records within ConnectWise and use Quosal to produce clear, professional proposals.  What drives you   A commitment to improving outcomes in the education A desire to help schools thrive through thoughtful, consultative support—not transactional selling. Curiosity, courage and a proactive, problem-solving A love of building genuine, meaningful Pride in identifying smart, affordable and sustainable technology  What you’ll bring   Proven experience in account management, ideally within MSP IT services or the education sector. A passion for exceptional customer service and collaborative, consultative Excellent communication skills, with confidence when guiding senior Resilience, adaptability and enthusiasm for learning new Experience with IT systems and platforms, and selling IT support contracts (e.g., ConnectWise, Quosal, Microsoft 365, Google Workspace for Education, networking, broadband, cloud backup, servers, end-user devices, RMM/MDM, cybersecurity, AV and related solutions). A proactive, organised approach to work A full UK driving license and access to a vehicle with business insurance  Why join HFL Education?   We are a not-for-profit organisation with a clear moral purpose: to improve education for every child. You’ll be part of a team that works with integrity, cares deeply about its impact, and is trusted by thousands of schools.   If you want your work to mean more—and you're ready to bring your expertise to a mission-driven team—we’d love to hear from you.  Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working. Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family- friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more. Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org To apply , email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions. Alternatively, apply via our website: Join our team | HFL Education   What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?  What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?  How would you prioritise if a school had lots of needs but very little money?  Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?    As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms. For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you. Closing Date: This advert may be withdrawn if we have filled the post. This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can. Telephone Interview date: To be confirmed via Microsoft Teams Interview Date: To be confirmed – in Person at Stevenage Head Office. We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this. HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010. To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us. Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.
Foreign, Commonwealth & Development Office
Service Centre Lead
Foreign, Commonwealth & Development Office London, UK
Reference number: 431765 Salary: £57,500– £62,500 Total Package: Grade 7 Contract: Permanent Location: London/Milton Keynes/East Kilbride We lead the UK’s diplomatic, development and consular work around the world.  We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us   The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.  When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.  Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.   Who we’re looking for   To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).  When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.  If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .  We value diversity and inclusion and actively encourage and welcome applications from all communities.  Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.  Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.  Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765 Salary: £57,500– £62,500 Total Package: Grade 7 Contract: Permanent Location: London/Milton Keynes/East Kilbride We lead the UK’s diplomatic, development and consular work around the world.  We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us   The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.  When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.  Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.   Who we’re looking for   To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).  When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.  If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .  We value diversity and inclusion and actively encourage and welcome applications from all communities.  Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.  Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.  Apply before 11:55 pm on Monday 2nd March 2026.
Trinity College London
Delivery Manager
Trinity College London London, UK
Contract:  Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026 About the role  The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas: Planning and delivery management Team support and facilitation Stakeholder and communication management Continuous improvement   About you Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment. Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments. Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services. Experience ideally in a highly regulated sector. Familiar with agile and lean development methodologies and practices, and proven technical project management experience. Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others. Embraces change and can effectively lead others through uncertainty. Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities. Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion. Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others. An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members. Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity  Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits here at Trinity.   Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.   How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract:  Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026 About the role  The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas: Planning and delivery management Team support and facilitation Stakeholder and communication management Continuous improvement   About you Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment. Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments. Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services. Experience ideally in a highly regulated sector. Familiar with agile and lean development methodologies and practices, and proven technical project management experience. Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others. Embraces change and can effectively lead others through uncertainty. Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities. Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion. Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others. An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members. Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity  Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits here at Trinity.   Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.   How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Lead Technical Architect
Cardiff Metropolitan University Cardiff, UK
The advert:    Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change. As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness. Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs. As part of your role, you’ll Lead the technical architecture design including system integration, data models, security protocols, and infrastructure. Provide technical and strategic direction across systems within or integrated with the student records programme. Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations. Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions. Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.  What you’ll bring    With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.  You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support. In addition, you’ll bring Experience leading cross-functional teams or contributing to enterprise-wide IT strategies. Aptitude for problem-solving, with knowledge of problem-solving methodologies. Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels. Proven communication skills, with the ability to engage both technical and non-technical audiences.   Why join Cardiff Metropolitan University? We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 35 days, plus 12 bank holiday / concessionary days Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies – take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. Contact us    For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .   All applications must be submitted online.    The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:    Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change. As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness. Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs. As part of your role, you’ll Lead the technical architecture design including system integration, data models, security protocols, and infrastructure. Provide technical and strategic direction across systems within or integrated with the student records programme. Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations. Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions. Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.  What you’ll bring    With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.  You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support. In addition, you’ll bring Experience leading cross-functional teams or contributing to enterprise-wide IT strategies. Aptitude for problem-solving, with knowledge of problem-solving methodologies. Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels. Proven communication skills, with the ability to engage both technical and non-technical audiences.   Why join Cardiff Metropolitan University? We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. We offer excellent benefits such as: Annual leave of 35 days, plus 12 bank holiday / concessionary days Membership of the Local Government Pension Scheme with generous monthly contributions. Excellent family friendly policies – take a look on our Policy Hub page. Opportunities to learn and develop your skills with access to library and digital services facilities. Excellent sports and fitness facilities with subsidised membership. Free family access to our independent specialist wellbeing support provider, Health Assured. Contact us    For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .   All applications must be submitted online.    The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Reigate and Banstead Borough Council
Digital Services and Systems Team Leader
Reigate and Banstead Borough Council Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader Location of work: Town Hall, Reigate Salary: TS1 Pay scales £48075 to £62004 Basis: Permanent, Full time   Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.   About the Role As the Digital Services & Systems Team Leader, you will: Lead a team of three Business Improvement Analysts and three System Support Analysts. Develop and maintain a forward-looking, agile business application architecture to support council services. Contribute to ICT strategy, ensuring compliance with national and local standards. Manage team resourcing, external partnerships and problem escalation.   Key Responsibilities Drive digital transformation initiatives, including service design, form building, and automation. Champion user-centred design and accessibility across all digital services. Foster a culture of innovation, continuous improvement, and cross-departmental collaboration. Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit. Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration. Support systems administration for both legacy and modern cloud platforms. Plan and coordinate software rollouts, including governance, training, and change communication. Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.   What We’re Looking For Proven experience in digital services, systems leadership, or ICT project management. Strong analytical, problem-solving, and communication skills. Experience with digital transformation, automation, and user-centred design. Ability to manage multiple priorities and foster cross-functional collaboration. Commitment to continuous improvement and innovation.   Join us as we embark on our journey to become a larger unitary authority in Surrey.  Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.   We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: Tuesday 6 January 2026 Interview date: Monday 19 January 2026   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   Local Government Reorganisation Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.   Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.   Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead   See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader Location of work: Town Hall, Reigate Salary: TS1 Pay scales £48075 to £62004 Basis: Permanent, Full time   Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.   About the Role As the Digital Services & Systems Team Leader, you will: Lead a team of three Business Improvement Analysts and three System Support Analysts. Develop and maintain a forward-looking, agile business application architecture to support council services. Contribute to ICT strategy, ensuring compliance with national and local standards. Manage team resourcing, external partnerships and problem escalation.   Key Responsibilities Drive digital transformation initiatives, including service design, form building, and automation. Champion user-centred design and accessibility across all digital services. Foster a culture of innovation, continuous improvement, and cross-departmental collaboration. Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit. Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration. Support systems administration for both legacy and modern cloud platforms. Plan and coordinate software rollouts, including governance, training, and change communication. Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.   What We’re Looking For Proven experience in digital services, systems leadership, or ICT project management. Strong analytical, problem-solving, and communication skills. Experience with digital transformation, automation, and user-centred design. Ability to manage multiple priorities and foster cross-functional collaboration. Commitment to continuous improvement and innovation.   Join us as we embark on our journey to become a larger unitary authority in Surrey.  Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.   We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: Tuesday 6 January 2026 Interview date: Monday 19 January 2026   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   Local Government Reorganisation Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.   Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.   Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead   See ' Who we are ' as a council, to find out more about us.
Jigsaw Homes
IT Network & Cyber Security Manager
Jigsaw Homes Ashton-under-Lyne, UK
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Role: IT Network & Cyber Security Manager Location: Ashton-under-Lyne Salary: £56,411 - £61,158 per annum Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership About the Role: We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture. You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services. About the department: All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security. The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. Why Join Jigsaw? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Role: IT Network & Cyber Security Manager Location: Ashton-under-Lyne Salary: £56,411 - £61,158 per annum Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership About the Role: We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture. You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services. About the department: All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security. The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. Why Join Jigsaw? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If this sounds like the perfect job for you then don’t hesitate to apply now!
Evolve Computers
IT Account Manager
Evolve Computers Kingston upon Thames
About Us Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity. Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.   We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.   Why Join Us? This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.   The Role As an IT  Account Manager,  you’ll: Build and maintain exceptional client relationships. Conduct regular customer meetings and strategic reviews. Translate technical concepts (especially cyber protection) into business value. Manage customer roadmaps and ensure smooth onboarding. Proactively identify upsell and project opportunities. Advocate for clients internally, ensuring their needs are met.   What We’re Looking For Proven Account Management experience in IT (MSP experience highly desirable). Strong knowledge of Microsoft 365, Office, Windows, and Windows Server. Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks). Familiarity with PSA and monitoring tools (Autotask, N-able). Consultative sales mindset with ability to spot opportunities. Excellent communication, presentation, and relationship-building skills. Highly organised, proactive, and detail-focused.   What We Offer Competitive salary + performance bonus/commission. Training and career development (including cyber certifications). Hybrid/flexible working options. Supportive, values-led culture. Opportunity to grow with a forward-thinking MSP.   If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity. Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.   We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.   Why Join Us? This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.   The Role As an IT  Account Manager,  you’ll: Build and maintain exceptional client relationships. Conduct regular customer meetings and strategic reviews. Translate technical concepts (especially cyber protection) into business value. Manage customer roadmaps and ensure smooth onboarding. Proactively identify upsell and project opportunities. Advocate for clients internally, ensuring their needs are met.   What We’re Looking For Proven Account Management experience in IT (MSP experience highly desirable). Strong knowledge of Microsoft 365, Office, Windows, and Windows Server. Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks). Familiarity with PSA and monitoring tools (Autotask, N-able). Consultative sales mindset with ability to spot opportunities. Excellent communication, presentation, and relationship-building skills. Highly organised, proactive, and detail-focused.   What We Offer Competitive salary + performance bonus/commission. Training and career development (including cyber certifications). Hybrid/flexible working options. Supportive, values-led culture. Opportunity to grow with a forward-thinking MSP.   If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Systems Support Analyst
Reigate and Banstead Borough Council Hybrid, Town Hall Reigate
Systems Support Analyst Location: Town Hall, Reigate Salary: £39,183 to £41,925 Contract: Permanent Working Hours: Full time, 36 hours per week   Can you help us improve the services delivered to our residents and customers?  Do you have software development skills, technical ICT experience and enjoy variety?  Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.   Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy.  You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.   You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:   with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues integrating diverse back office systems using API’s and webservices creating and managing existing SQL databases writing and maintaining PowerBI reports creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools working with third party software suppliers on upgrade and migration projects troubleshoot third line support calls   You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.   The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: 16 June 2025   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   See ' Who we are ' as a council, to find out more about us. Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst Location: Town Hall, Reigate Salary: £39,183 to £41,925 Contract: Permanent Working Hours: Full time, 36 hours per week   Can you help us improve the services delivered to our residents and customers?  Do you have software development skills, technical ICT experience and enjoy variety?  Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.   Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy.  You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.   You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:   with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues integrating diverse back office systems using API’s and webservices creating and managing existing SQL databases writing and maintaining PowerBI reports creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools working with third party software suppliers on upgrade and migration projects troubleshoot third line support calls   You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.   The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.   Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.   Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.   We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.   Closing date: 16 June 2025   Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.   See ' Who we are ' as a council, to find out more about us. Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Technical Lead
Acorn Insurance and Financial Services Limited Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle).  Much of this will be web based and / or mobile solutions. The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.   Job Title:  Technical Business Lead Working Hours:  37.5 hours per week, Monday to Friday Location:  Liverpool City Centre, Hybrid working available Salary:  £70,000-£85,000 DOE   What you will be doing: Developing new and enhancing existing user-facing solutions Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards Ensuring system are well documented and tested for resilience / failover / auto scaling as specified Building reusable components and front-end libraries for future use. Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals Ensure mandated ‘core systems’ upgrades are appropriately managed Liaise with 3rd parties as appropriate depending on product requirements Provide BAU bug handling, hot fix deployment as and when required Putting security and performance at the heart of all products and processes   What we are looking for: Capable of advising on modern, secure, technical solutions to achieve product owner goals Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns Ability to understand business requirements and translate them into technical requirements Backed C#, dotNET, VS Core development Thorough understanding of front end typescript frameworks and core principles Solid understanding of modern specifications when developing components. Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices Experience working with REST APIs and webhooks Knowledge of Docker and Docker Compose Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc Familiarity with modern front-end build pipelines and tools Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc. Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana) Familiarity with code versioning tools such as Git Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion Solid experience of CI/CD pipelines in DevOps     About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
3rd Line ICT Support Engineer
Derbyshire Fire & Rescue Service Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
03/04/2025
Full time
3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    
Students' Union UCL
IT & Digital Manager
Students' Union UCL
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. Job description Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you. The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools. Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.  How to Apply Please apply directly through our website using the apply button.  Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. Job description Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you. The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools. Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.  How to Apply Please apply directly through our website using the apply button.  Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
IT Infrastructure Manager
University of Glasgow Glasgow, UK
College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience   IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum    This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.   The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.   Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.     For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk   Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.  "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.  "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."  Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.  Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer   Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework   Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment.   Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)   Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).   Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python  or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues.       Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks    
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences School of Psychology & Neuroscience   IT Infrastructure Manager Vacancy Ref: 158172 Salary: Grade 8 £49,320 - £56,921 per annum    This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.   The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.   Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.     For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk   Job Purpose Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.   Main Duties and Responsibilities Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity. Lead the management of infrastructure, data centres and server hardware across the product lifecycle. Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched. Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.  "Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making." Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.  "Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."  Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.  Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer   Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework   Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching. Desirable: B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments. B2 Proficiency in macOS management with JAMF certification is highly desirable. B3 Experience of working in a Higher Education environment.   Skills Essential: C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP). C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS). C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems. C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above. C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately. C5 Ability to develop innovative solutions and to influence others to adopt them. C6 Excellent interpersonal and communication (oral and written) skills. C7 Demonstrable people/time/budget/project management skills of an appropriate level. C8 Ability to work effectively with a high level of independence but also within a team. C9 Strong analytical and innovative problem-solving skills. C10 Ability to multitask successfully in a busy role with competing demands C11 Ability to work flexibly and adapt to changing environments. C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)   Desirable: D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid. D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar. D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter. F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).   Experience Essential: E1 Experience in leading a highly specialised infrastructure team. E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts. E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management. E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python  or PowerShell. E6 Experience managing projects in a complex multidisciplinary organisation. E7 Experience of taking responsibility for actions that can have considerable impact on the user community. E8 Experience of negotiating with colleagues.       Desirable: F1 Supporting Research in an academic environment. F2 Supporting MySQL/MariaDB relational database servers. F3 Security with network penetration testing, diagnosis, and patching. F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data. E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks    
Service Desk Team Leader
Hartpury University and Collage Gloucestershire, UK
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
22/11/2024
Full time
Service Desk Team Leader £27,729 - £30,311 per annum 37.5 hours per week Permanent   About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.   A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here   About the Role Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff. Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions. Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs. To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.                About You You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory. Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals. You will have previously led or played an active role in developing a service desk. You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency. Experience of developing SLAs and KPIs associated with a Service Desk and call handling.   We offer a fantastic package of staff benefits including: Hybrid working arrangements with blended approach of office and home working 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service Wellbeing support including our Employee Assistance Programme Generous pension scheme (LGPS) Employee Discounts Scheme Onsite fitness facilities Support for continuous professional development Flexible working opportunities available Enhanced maternity, adoption and paternity leave   We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.    Click the button below to apply online The closing date for receipt of applications is 30th November 2024. Interviews will be held on the W/C 9th December 2024   We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.  
CE Solutions
Chief Digital Information Officer
CE Solutions Cambridgeshire, UK
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid) Salary: Up to £120,000 per annum Contract Type: Permanent - Hybrid working Hours: Monday – Friday – 37 hours per week (Full Time) CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services Are you a forward-thinking leader with a passion for driving digital transformation and innovation? 3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council. As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve. Why This Role? Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise. Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges. Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability. What We Offer: Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation. Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement. A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector. About You: Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation. Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams. Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture. If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you! Apply today to be part of the future of public services. *A full job description is available on request The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Hiring People
Business Development Manager
Hiring People City, London
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
04/03/2026
Full time
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
SURREY COUNTY COUNCIL
Technology Adoption Specialist
SURREY COUNTY COUNCIL Reigate, Surrey
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
04/03/2026
Full time
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Barclays Bank Plc
AVP - Risk Platform .Net Developer
Barclays Bank Plc Tower Hamlets, London
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
04/03/2026
Full time
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
GUARDIAN NEWS AND MEDIA
Commercial Insights Manager (Subscriptions)
GUARDIAN NEWS AND MEDIA
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Commercial Manager (Digital Subscriptions) to play a key role in forecasting, commercial reporting, analysis and price change strategy for a 12 month fixed term contract. About the Role Through building data reports, you will help inform strategic priorities as well as our quarterly, annual and long term planning processes Maintain a keen understanding of key commercial priorities and changes in the Trading landscape, using to generate analysis and recommendations to senior leaders The Commercial manager will also perform ad-hoc analysis, research, data compiling as required by line manager About You Demonstrable knowledge of Google Sheets, Slides and Tableau or similar visualisation tools Experience of media, publishing or an equivalent consumer facing business Experience with Tableau or other equivalent BI tool (Power BI, QlikSense) Experience in a retention role in a subscription based business would also be beneficial We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. The full job description can be found here . We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from underrepresented groups. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Wednesday 11th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
04/03/2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Commercial Manager (Digital Subscriptions) to play a key role in forecasting, commercial reporting, analysis and price change strategy for a 12 month fixed term contract. About the Role Through building data reports, you will help inform strategic priorities as well as our quarterly, annual and long term planning processes Maintain a keen understanding of key commercial priorities and changes in the Trading landscape, using to generate analysis and recommendations to senior leaders The Commercial manager will also perform ad-hoc analysis, research, data compiling as required by line manager About You Demonstrable knowledge of Google Sheets, Slides and Tableau or similar visualisation tools Experience of media, publishing or an equivalent consumer facing business Experience with Tableau or other equivalent BI tool (Power BI, QlikSense) Experience in a retention role in a subscription based business would also be beneficial We actively encourage applications from groups traditionally underrepresented in the UK media We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. The full job description can be found here . We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from underrepresented groups. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Wednesday 11th March 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
NFP People
Digital Communications & Engagement Manager
NFP People
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.
04/03/2026
Full time
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.

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