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Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Hybrid - working between Head Office in Cardiff, home and at client site (primarily London). What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership

Job title: Fire Detection System Engineer Job Type: 14 Month Fixed Term Permanent Contract Start date: Subject to Clearance Salary: Up to 60,000 Per Annum Location: Bristol Flexible Working: Hybrid Working Available a 3 Days a Week in the Office Hours of work: 37 Hours Per Week Role & Responsibilities: Produce, review and update the system documentation for fire detection system JDT this includes operator instructions, human machine interface, safety and environmental specification, control logic design, as well as periodic testing in compliance with the engineering rules, methodologies, quality processes, and tools Management of interfaces with clients' disciplines involved in the fire detection contracts Management of the design and operation of the systems during the design, construction and commissioning phases, in accordance with safety requirements, regulatory requirements and design rules Ensure the proper integration of detailed mechanical diagrams, functional diagrams, 3D model in the associated tools Receive modification requests issued by various engineering teams, verify the coherence of these modifications, systematically challenge their necessity and ensure with them the feasibility and validity of these modifications Participate in experience sharing activities (OPEX shared with other projects and if coming from other projects, integrated within HPC when possible) Qualifications/Experience Required: Knowledge of the RCC-E electrical technical regulations and the technical reference system (NFC15-100 / NF C 13-200 / BS7671 / IEC 60909) Knowledge of fire detection and protection standards Knowledge of the nuclear field via school curriculum or professional experience Knowledge of the processes involved in industrial projects in the energy field Technical documents reviews Experience in fire detection field, instrumentation equipment design, procurement, testing or installation UK National Security Vetting Status - All candidates must be eligible to gain UKSV BPSS Clearance. Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This Permanent vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

IT Deployment Engineer (x2) Role: IT Deployment Engineer Specialism(s): Monitor Installation, Docking Stations, Cabling, Laptop Deployment, Asset Tracking, Windows, PC Deployment Type: Contract, Daily Rate IR35 Determination: Inside IR35 Location: Wakefield Dates: 10/11/2025 - 05/12/2025 (possible extension) Pay Rate: £250 per day (via Umbrella) IT Deployment Engineer (x2) CPS Group UK are delighted to be working with a leading organisation to appoint two interim IT Deployment Engineers to assist them during a critical relocation and new office fit-out. The Engineers will be required to support device installation, monitor mounting using monitor arms, associated cabling and docking station deployment. The Engineers will also track the installations via the asset tracking system and may be required to support other associated tasks. The Engineers must possess a track record of supporting similar office fit-out/installation projects and work in a live construction environment, following site Health & Safety protocol and rules outlined by the organisation. Required Skills & Experience - PC Set up - Cabling Installation - Monitor Mounting - Docking Station Deployment - Asset Tracking & Input - Basic PC administration For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website

We're looking for motivated individuals to join our clients team as Control Systems Engineers in the control systems industry.if you re eager to learn and committed to delivering high-quality work, we want to hear from you. Controls Systems Engineer Requirements You ll be involved in a range of hands-on commissioning tasks at various project sites in the UK. Responsibilities may include: Verifying correct installation of equipment before testing begins Conducting system testing according to established commissioning plans Running PLC data input/output tests and checking correct communication with field devices Setting up and configuring field devices Performing on-site acceptance testing and troubleshooting PLC code or wiring issues Supporting client testing processes Creating clear, accurate documentation including risk assessments, test reports, and progress updates What We're Looking For: We understand not everyone will tick every box, and that's okay. We value attitude, potential, and willingness to learn just as much as experience. We re looking for candidates who: Are qualified to HND level or above in electrical or control engineering (or have equivalent practical experience) Hold a valid UK driving licence Hold a UK Pssport due to airport security clearance Have no criminal convictions, due to airport security clearance requirements Are flexible about travelling across the UK and working away from home when required Are open to working varied shifts, including days and nights depending on project needs Working Pattern This role typically offers a balanced mix of both day and night shifts approximately 50/50 overall. However, shift patterns may vary depending on the needs of each project. While some assignments may be entirely during the day, others may require night work only. The 50/50 split is a general guideline, and actual shift allocation will be based on project-specific requirements at the time. Why Join The Company? Training & mentoring provided: We support professional growth and will help you build your skills in any areas you're less familiar with. Diverse career stages welcomed: Whether you're early in your career or bringing years of experience, we have multiple roles and levels available. Be part of a collaborative team: You'll work alongside experienced engineers in a supportive and inclusive environment. Package Basic Salary up to £60,000 + Overtime Company performance related bonus 33 days holiday + 2 additional days every 5 years Pension Scheme Wellbeing Benefit

Security Systems Engineer Location: Devon, Cornwall, Dorset & Somerset Salary: Up to £45,000 Vehicle Provided Hours: Monday to Friday, with flexibility to manage own schedule No on-call requirement Be part of a business that values you where you re more than just a number. We re working with one of the UK s leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that isn t set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days holiday + bank holidays Stable, long-term role with a growing national contractor Training and development personal development plans to support your growth Health & wellbeing resources Uniform, PPE, tools and ongoing training provided Company pension (3% employer contribution) and Life assurance (4x salary) About You 3 5 years experience in Access Control and CCTV system engineering Platform certifications (e.g. Gallagher) desirable Strong understanding of IP networking, PoE, VLANs, and system integration Skilled in structured cabling, power systems, and control panels Excellent customer service and communication skills Full UK driving licence (max 6 points) CSCS / SSSTS qualification Experience working in regulated environments (utilities, airports, data centres, etc.) Awareness of cybersecurity principles in physical security If you are a Security Systems Engineer looking for the next stage in your career please apply!

Job Title : Fire & Security Systems Engineer Location : Darlington Salary: On target earnings of 45,000+ (starting level will be dependent on experience as we welcome applications from trainees and industry experienced engineers) Job type: Full time, Permanent contract, working predominantly Monday to Friday 8am to 5pm Do you either have experience gained servicing or providing engineering support in the electrical industry or similar? Or perhaps you're already a Service Engineer, with experience gained in the fire and security industry? Here at Jackson Fire & Security, we have a rewarding opportunity to join our growing team in a field-based role supporting clients in Middlesbrough and the surrounding areas. We're flexible on your background. If you have the right attitude and a willingness to learn, we'll provide you with the training and support you need to succeed in the role. The Role: To support your background and experience, you'll receive tailored training and guidance to ensure you have the knowledge and skills to become a fully-fledged Security and Fire Alarm Engineer. No two days are the same for our Security and Fire Alarm Engineers, but one thing is for certain - they're all busy days! One day you could be out installing fire extinguishers, and the next you might be servicing a large commercial fire or intruder alarm system. Or even perhaps a CCTV or access control system. But one thing that will remain constant in your role is you'll always be the face of our business and understand how vital it is to deliver superb customer service. The Package: Local area work Company pension Company van, laptop and mobile phone 25 days annual leave plus bank holidays Additional day off for your birthday Team building days out Ongoing development, training and support Permanent contract, working predominantly Monday to Friday 8am to 5pm Our Requirements: Experience gained servicing or providing engineering support in the electrical industry or similar. Excellent interpersonal and communication skills. Ability to manage own workload with minimal supervision. Full UK driving licence. Due to the nature of the business, successful applicants will be subject to a satisfactory DBS and BS7858 checks More About Us: Jackson Fire & Security is one of the leading independent fire and security solutions providers and has been rapidly expanding operations across the UK. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We offer a wide range of solutions from fire extinguishers through to large commercial installations, as well as installation and maintenance services. All applications for this Service Engineer (Fire & Security) vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, Electrical Engineer, also be considered for this role.

Fire & Security Service Engineer Location: North West & Yorkshire Salary: 35,000 - 38,000 (up to 40,000 for the right experience) Callout: 1 in 4 rota ( 50 standby - very low call volume) I'm working with a well-established fire and security company that's looking to grow their team with a skilled Service, Commissioning and Small Works Engineer . This is a great opportunity for someone who enjoys variety and wants to be part of a supportive, down-to-earth team. The company's focus is on service, commissioning, and small works , rather than large-scale installs - though if you've got installation experience, it'll definitely be a big advantage. They're building a team where everyone gets involved and supports each other, but each engineer also has the chance to play to their own strengths. The Role: Service, commission and carry out small works on fire and security systems Work mainly across the North West and Yorkshire Take part in a 1-in-4 callout rota ( 50 standby - very quiet, roughly one call every few months) Optional work further afield - no one is forced to travel The Package: Salary: 35,000 - 38,000 (up to 40,000 DOE) Holidays: 20 days + bank holidays, plus an extra day each year of service (up to 5 additional days) Phone & support: Calls come through management first, so only genuine issues get passed on Team culture: Supportive environment with room to grow and take ownership The Ideal Candidate: Experienced in fire and/or security systems (service, commissioning, or small works) Self-motivated and able to work independently or as part of a team Keen to join a company where your input is valued and you can grow with the business YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV

An engineering business is seeking a Technical Service Manager to join the team in the Shepperton area. You Role While in this position your duties may include but are not limited to: Overseeing the team of field service engineers who will be delivering services to clients Managing the scheduling of service calls and PPM visits Ensuring that client requests are responded to within a reasonable amount of time and efficiently Handling escalations from the service coordinators, seeking to resolve any complaints promptly Monitoring service quality and ensuring client satisfaction Providing sound technical support when needed Attending site visits to carry out audits Proactively identifying opportunities for improvement across the service, focussing on increasing profitability Ensuring strong relationships are built and maintained with clients You MUST Have: Please apply ONLY if you meet the following criteria: Possess strong technical HVAC knowledge including both equipment and systems Strong experience in team management, development and leadership A degree or equivalent within a related engineering subject Substantial field experience Exquisite communication and relationship building skills Good problem solving and organisational abilities Your Opportunity: A successful, growing business, who specialise mostly in HVAC engineering services, who have been expanding more of their core teams and services as well as their client base over the years. They operate on a national level and are very successful within their niche. The position holder will be instrumental in the management and deployment of PPM and service calls to customers to provide ongoing support. The person in this role will be responsible for a team of service engineers, ensuring that services are delivered efficiently and to standard, whilst managing customer relations as needed.There will be a starting salary of up to £65,000 to accompany a renumeration package including an attractive holiday entitlement, pension scheme and a plethora of additional work perks and benefits. There will also be excellent training support and career progression opportunity to facilitate a culture of constant learning, development and success.To express interest in this role and have a confidential chat, please reach out to: Christina Smith - Talent Acquisition Specialist M: E:

Data Scientist - £55,000-£70,000 - Remote A fast-growing UK tech company is seeking a Data Scientist to join their dynamic team. This is a unique opportunity to be part of a business that's scaling rapidly and making waves in the e-commerce space. This company has recently been recognised as one of the UK's fastest-growing tech firms. They want to be the best choice for every customer, everywhere. The team is collaborative, ambitious, and thrives in a fast-paced, ever-evolving environment. You'll be part of a close-knit group driving real change. As their Data Scientist, you'll play a key role in identifying and quantifying potential risks through data-driven strategies and predictive modelling. You'll work closely with cross-functional teams to build tools and insights that support effective risk mitigation and informed decision-making. Key Responsibilities: Develop statistical and machine learning models to simulate risk scenarios. Analyse large datasets to uncover trends and emerging risks. Translate insights into actionable risk mitigation strategies. Build dashboards and visualisations for stakeholders. Collaborate with data engineers to ensure clean, integrated data. Continuously refine models to adapt to evolving risk landscapes. Requirements: Experience as a data scientist. Strong Python and SQL skills. Experience with machine learning frameworks and statistical analysis. Knowledge of LLMs and AI modelling tools. Excellent communication and problem-solving skills. Comfortable working in a fast-paced, collaborative environment. Benefits: Salary up to £70,000 depending on experience Flexible working culture Company equity Opportunity to make a real impact in a high-growth tech company

Contract F5 Operations Load Balancing Engineer - Investment Banking - LTM/GTM/Troubleshooting/Proxy The role is within the EMEA Network Engineering team, working on complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solutions by designing, engineering and implementing configuration across EMEA network infrastructure. Responsibilities: Eliciting, analysing and documenting technical application and service requirements Working with multiple technical teams to identify end to end solutions that balance business, security, availability and resiliency requirements. Creating and documenting designs utilizing design patterns and standard approaches to best meet requirements. Configuration of devices to deploying new services into production Assisting with the troubleshooting of existing and new implementations to resolve issues identified in testing and improve services. Desired Skills Proven experience (5+ years) as a Load Balancing Network Engineer. Proven experience (5+ years) of working with F5 DNS(GTM) Knowledge and experience of working with multiple F5 Modules: LTM, GTM, APM, ASM, SSLO Knowledge and experience of working with virtual Load Balancers and the supporting infrastructure Knowledge and experience of working with FIPS modules Ability to base build and configure Load Balancers to given standards Knowledge and experience of working with VMware Next Gen Load Balancer (AVI Networks) Knowledge and experience of working with and creating automation scripts Strong DMZ architecture and engineering Experience In-depth knowledge of network protocols, security principles, and best practices. Working knowledge of DNS and IP Address Management Network security and compliance Experience in troubleshooting and resolving complex network issues. Hybrid role, inside IR35. Candidate can be based near Manchester/Liverpool/Leeds/Birmingham/Sheffield By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Quality Lead sits within this growing team to provide data quality analysis on BDO's internal data, providing the business and the Data Governance team with insight into the quality of our data and where we must improve to win with data. Reporting to the Data Analytics Manager, the Data Quality Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders and system owners need to understand about the quality of our data. The Data Quality Lead will drive continuous improvement in BDO by highlighting any data risks found through data quality analysis of BDO system data. They will utilise their analytical expertise to support the Data Governance team in deploying the Data Quality Standards by providing robust analysis of data contained within our systems and to convey these technical elements for those stakeholders who are non-technical. You will; Strives for excellence in data quality by driving, designing, building, and managing data quality analytical products to assess and monitor BDO data quality initiatives Delivers products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Works closely with the Data Engineering counterparts to develop the building blocks to data quality analysis by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Provides expert guidance and recommendations to the business on data analysis, inclusive of data modelling and performance measurement. Understands BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data quality analysis in conjunction with external data sources. Collaborates with Data Governance, business, and technical subject matter experts to provide products which focus on a holistic approach. Ensures that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity and strategy. Prioritises and proactively manages competing and possible conflicting data quality analysis requests. You'll be someone with; Experience in a lead role within a data quality function within a partner centric data platform. Experience in the configuration and implementation of Data Quality tools. Experience and understanding of data quality dimensions. Experience working in the field of data quality. Experience with data analysis, data science, or business intelligence. Experience with Data Catalogue tools (such as Data.World would be an advantage). A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. Experience developing analysis using Microsoft Power BI and/or other data visualisation tools. Experience working in a large, complex multi business unit organisation or partnership. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Network Engineer - Cisco ACI, LAN, WAN, AWS or Azure, Finance A leading FX Settlements firm are looking for a new Network Engineer to join their London based team. The Network Engineer will leverage their technical expertise and process improvement skills to optimize support of our network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices. Senior Network Operations Engineer role: - Ability to support the network infrastructure at an expert-level - Strong hands-on experience with Firewalls - ASA, Firepower and Checkpoint are essential; FortiGate is a plus - Solid knowledge of WAN, LAN and Wi-Fi - Proficiency in route/switch and hands-on experience with Cisco ACI (including tasks like enabling ports across the ACI fabric) - Strong troubleshooting skills - these resources will lead incident bridges and need to diagnose and resolve issues effectively - A financial industry background would be helpful, particularly to understand the regulatory landscape and the importance of high availability in critical infrastructure - Willingness and capability to learn new tools/technologies and adapt to changing technology demands Education & Certification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.

3rd Line Team Lead Location: Remote (UK-based) Salary: Up to 60k, depending on experience Full-Time, Permanent A leading Managed Services Provider is recruiting for a 3rd Line Team Lead to manage a skilled team of engineers supporting Microsoft technologies across a diverse client base. This role is approximately 80% technical and 20% managerial, suited to someone who wants to remain hands-on while guiding a high-performing team. Key responsibilities: Leading a remote team of 3rd Line Engineers, providing technical guidance, mentoring and performance oversight Supporting Microsoft environments including On-Premises Active Directory, Microsoft 365 and Azure Acting as an escalation point for complex technical issues and ensuring timely resolution Collaborating with internal teams and clients to deliver high-quality service and drive continuous improvement Enhancing operational efficiency through documentation, process optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP setting In-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft 365 and Azure Proven leadership skills with a passion for team development and success Excellent communication and stakeholder management abilities Relevant certifications such as Microsoft Certified: Azure Administrator Associate are advantageous Must be eligible for SC Clearance. Paying up to 60k. Remote based.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations: Boston London Munich Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the portfolio. As portfolio architect you will define and design technology solutions that optimize our solutions for rapid innovation whilst also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product and engineering teamsIn your role you will bridge enterprise architecture and engineering and will own the design products and solutions within the Risk portfolio. Using proven BCG's DDP architecture framework to identify, own and advance the digital transformation in the portfolio. You will optimize against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, sustainability, and enterprise-wide goals (e.g., cloud and API enablement,ai). You document architecture views and deliver architecture artefacts required by the delivery process and enable teams to maximize automation in the CI/CD pipeline. Moreover, you will be a hands-on participant in architecture proof of concepts, innovation initiatives, and performance tuning activities. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. Same is true for identifying risks within proposed solution architectures and developing mitigation plans, ensuring that solution architectures are scalable and sustainable for operations. You propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Among your responsibilities, you will: Own and influence architecture decisions across the Portfolio, ensuring it is in alignment with BCG standards, and design principles. Own the annual DDP refresh (Data & Digital Platforms) architecture for the portfolio that covers tech maturity, road mapping, integrations, security, and data strategies. Create reference architecture focused on design principles, detailed APIs, and major systems dependencies between business and IT Define the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Analyze the business-IT environment to detect critical deficiencies, legacy, and technical debt and recommend solutions for improvement Author the strategic architecture for the Portfolio to state the architecture needed to meet the business requirements Stay up to date with emerging technology trends within the industry to innovate and champion modern technologies/frameworks/tools where appropriate YOU'RE GOOD AT To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. Thought leadership in technology innovation and transformation Partnering with the Product Portfolio Lead, Technical Area Lead and Enterprise Architects to envision and deliver on the architectural roadmap and priorities for the portfolio. Translating business and technical requirements into an architectural blueprint to achieve business objectives and documenting all solution architecture design and analysis work Leading evaluation, analysis, and design for the implementation of a solution architecture Demonstrated ability to collaborate with and lead cross-functional groups; and to prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame. Valuing simplicity and being unafraid to challenge technical constraints and procedures to enable an agile, high-performing team. Comfortable partnering with Product Owners and technical leadership and providing a data-driven approach to decision making, both in the day-to-day management and in making strategic trade-offs Committing to cross-functional collaboration to achieve the best results for the organization Passionate about building enterprise-grade, scalable solutions, that add long-term value to the firm High level of initiative, self-motivation, resourcefulness and collaboration Building relationships and reliable team player, displaying consideration and respect for others Performing successfully in a fast-paced, multi-cultural and service-oriented environment Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture Exhibiting ownership and accountability for yourself and the team Attention to detail, well organized, and able to set priorities and take decisions Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications Bachelor's degree in information science, data management, computer science or related field. 15+ years of relevant experience in IT architecture with strong technical background, preferably in large international organizations Experience with scalable architectures, API management, serverless technologies, and SaaS low code platform-tools/technologies Demonstrated experience communicating complex system architecture technologies, patterns, artifacts, and roadmaps to senior business leadership Good understanding of technology-enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level Digital projects Knowledge of Agile Methodologies and ways of working (Scrum, XP, DevOps ), understanding and applying a "servant leader" mindset, and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance Nice to have - IT Architect certification: Open Group certification (e.g., TOGAF Certified, Certified Architect Master) Functional/Technical Skills Strong experience as an IT architect in complex and heterogeneous environment Solid experience of designing end-to-end architecture and design of applications using one or more platforms Expertise in integrating Software as a Service (SaaS) solutions in complex environment Domain experience in Risk solutions, ideally with experience in leading a Risk Transformation project High level of expertise in understanding data architecture and supporting technologies Experience in collaborating with agile development teams in reviewing application architecture, design and implementation against quality standards Solid experience in modern design patterns Expertise towards SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases Working knowledge of Machine learning model integration and MLOps pipelines. Working knowledge of orchestration for AI services. Working knowledge of on-premises/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards Proven advanced experience with systems integration, IT industry standards, architecture principles design, and service level agreement definition Strong focus on promoting component re-use in architecture designs Experienced in software delivery including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS Strong software design & development principles, with a focus on system stability, reusability and performance optimized for a global audience Strong understanding of application testing, diagnostics, and performance tuning Strong understanding of TDD and BDD methodologies. And workable knowledge of Data ingestion pipelines Front-end JavaScript frameworks like Angular & React and Vue AWS Azure . click apply for full job details

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Designing Software: Collaborate closely with stakeholders, architects, product owners, analysts and peer developers to build front-end and back-end application layers. Problem Solving : Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices : Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards : Implement technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations : Understand the data and integration landscape and collaborate with expert teams to support application-level integration, reporting, and analytics. Cross-Functional Collaboration : Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of release management and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.