33 jobs found

Job Title: IT Project Coordinator Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to drive efficiency and effectiveness across the business. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Key Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience Experience with an MSP or in IT is essential Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Autotask experience Project management certification Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.

School IT Technician - Leeds A School IT Technician is required by a UK Leading MSP to support four sites across Leeds. The School IT Technician will have strong networking, windows (10/11) and previous IT support experience working in schools, maintaining and troubleshooting a range of IT systems and networks. As the IT School Technician, you must hold a valid DBS check due to the nature of the work across educational environments. Key Skills & Experience Required: Previous IT Support experience in schools is essential Excellent experience with Windows 10/11, Active Directory, Group Policy and Office 365 Proficient networking experience covering Switches, Routers, LAN/WAN and Wi-Fi issues Experience with virtual servers (VMWare, vSphere etc.) is highly desirable Good mobile device management exprience - iOS/Apple/Android Excellent stakeholder management experience and the ability to explain technical terms to non-technical people. On alternating days, you will have the opportunity to shadow 3rd-line engineers, giving you hands-on exposure to new technologies and a clear path for professional development. This position offers the chance to broaden your technical skill set and play a key role in enhancing the operation and reliability of school IT networks, improving user experience across both new and existing technologies as well as career progression towards 3rd line, cloud engineering or team lead positions. Company Benefits Optional Company Van Company Pension 25 Days Annual Leave Ability to purchase additional annual leave Enhanced annual leave entitlement (up to 28 days) based on length of service The client is looking to pay a starting salary of up to £30k, depending on experience. If the opportunity to join one of the UK's leading MSP's sounds great for you, apply now by sending your CV to peter com The role is commutable from Leeds, Bradford, Wakefield, Halifax, Huddersfield, Brighouse, Dewsbury, Castleford, Morley, Bingley and Pudsey Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.

Job Title: IT Field Engineer Education Sector Location: Hull and surrounding area (multiple sites) Salary: £28,000 to £32,000 depending on experience Benefits: Car Allowance, Mileage, Birthday off, Training and more Contract: Full-time, Permanent Hours: Monday to Friday IT Field Engineer School ICT Support Many IT engineers supporting schools end up covering huge areas and constantly firefighting issues across dozens of sites. This role offers something different. You ll work with the same group of schools across the Hull and surrounding area, getting to know their systems, building relationships with staff, and helping keep their IT running smoothly. You ll be working with the same schools regularly, so you re not constantly travelling to new sites or walking into unfamiliar environments. You ll also be backed by a dedicated service desk team and joining a specialist education IT provider that has supported schools for over 20 years. This is a field-based role supporting primary and secondary schools across the Hull and surrounding area. It s a great fit for someone who enjoys working directly with people, solving problems face to face and being trusted to manage their own day. What you ll be doing: Providing regular on-site IT support across multiple school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support to teaching and administrative staff. What we re looking for: Previous or current experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full UK driving licence and access to your own vehicle. What s on offer: Starting salary between £28,000 and £32,000 depending on experience. £3,000 annual car allowance. All business mileage and expenses paid. 24 days holiday plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards platform. Funded training and ongoing development. Regular performance reviews with linked salary progression. Supportive, friendly team with regular socials. This is a great opportunity to join a business that understands how important IT is to schools and how valuable great engineers are to keeping things running. If you ve got education sector experience, enjoy variety in your day and want to be part of a company that values your work, we d love to hear from you. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. We will contact all applicants to confirm the outcome. If you're shortlisted, we ll be in touch to talk through the next steps. IT Field Engineer, School ICT Support, Education IT Engineer, IT Technician Schools, MSP Engineer, Field IT Support, Office 365, Windows Server, Networking, AV Support, Hull IT Jobs, East Yorkshire IT, School Network Support, Kingston upon Hull, HU postcode.

2nd Line / 3rd Line Support Engineer IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS / DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP Strong 2nd Line, verging into 3rd Line. Side Notes This role is 5 days onsite but could be 4 days for someone highly experienced. This would be a great role for someone at a strong 2nd line support level who wants to be developed/supported into 3rd line.

M365 Engineer London Hybrid Outside IR35 VIQU IT has a customer seeking an experienced M365 Engineer to support with a Tenant-to-Tenant migration project being a Greenfield set up, including initial architecture. This position is essential to delivering a new, unified Microsoft 365 environment that will underpin the group s future IT strategy. Required Skills & Experience of the M365 migration Engineer: Proven hands-on experience delivering M365 tenant migrations Previous experience with a creation of a brand-new greenfield M365 tenant Strong understanding of M365 architecture and design Experience implementing governance and compliance frameworks Ability to work collaboratively with MSPs and internal teams Strong documentation and stakeholder communication skills Key Responsibilities of the M365 Migration Engineer: Lead and execute M365 tenant-to-tenant migrations. Design and implement tenant architecture aligned with best practice Establish governance, compliance, and security standards Work closely with internal stakeholders and external MSP partners Enhance and optimise the new M365 environment beyond initial deployment Provide technical guidance and support during transition phases The M365 Migration Engineer will be required to work 1-2 days a week onsite in London city centre. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. You won't be hands-on technically in this role. Instead, you'll be focused on people leadership, queue management, coaching, communication and keeping the service function running smoothly. If you like helping others succeed, improving processes and taking ownership of how a service desk operates, you'll feel at home here. What you'll be doing: Leading the team Managing the day to day running of the service desk. Coordinating workload, ticket queues and priorities. Holding regular one to ones and performance reviews. Addressing underperformance professionally and consistently. Supporting recruitment and helping new starters settle in. Coaching engineers on communication, ownership and service standards. Driving performance Monitoring SLAs, KPIs and customer satisfaction. Identifying trends and working with the team to reduce repeat issues. Reviewing processes and recommending improvements. Making sure documentation and reporting are always up to date. Keeping work organised during busy periods and major incidents. Supporting the customer experience Acting as the escalation point for issues that need management involvement. Communicating clearly and calmly during sensitive or time critical situations. Ensuring customers receive a consistent, quality service. Working closely with senior leadership to maintain high service standards. What we're looking for: Experience managing or leading a support team, ideally within an MSP. Confident working with SLAs, KPIs and service reporting. Able to manage performance fairly and consistently. A good working knowledge of ticketing systems and PSA tools. Someone organised, steady under pressure and comfortable making decisions. A people-focused leader who enjoys helping others develop and succeed. Strong communication skills and a professional approach. You do not need to be a deep technical expert, but you must understand how a service desk works and how to keep a team operating effectively. What's in it for you: Salary between £28,000 and £34,000 depending on experience. 21 days holiday plus bank holidays, increasing with length of service up to 34 days. Your birthday off. Health plan after one year. Dedicated development time each week. Paid internal and external training opportunities. Modern offices with free parking. Regular team meetings, social events and team building days. Supportive culture where your ideas will help shape how the service operates. How to apply If this sounds like the right move for you, we'd love to hear from you. Apply with your CV and we will be in touch. We contact all applicants, and if you are shortlisted, we will speak with you before presenting your details to the client. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer.

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. Azure Office 365 network admin - routers, switches and access points Active Directory, DNS, DHCP and Group Policy Managing Back ups Email security Datto RMM Knowledge of phone systems and SBC'c such as 3CX On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share and a salary of 30-35k.

Risk & Assurance Manager Location: Hybrid - Mansfield Contract: Permanent Salary: up to 42k plus amazing benefits ( up to 30 percent pension, hybrid working, 35 hour week, amaxing annual leave) Are you a confident risk and assurance professional ready to take the lead in a high-profile programme environment? Our client is seeking a Risk & Assurance Manager to join their Environment Programme Delivery Office (EPDO), supporting the successful delivery of complex, high-value projects. The Role This is a strategic and hands-on role, ideal for someone who thrives on embedding best practice, driving continuous improvement, and influencing senior stakeholders. You'll be responsible for overseeing risk frameworks, leading assurance reviews, and ensuring governance compliance across a portfolio of environmental programmes. Key Responsibilities Lead risk identification, assessment, and mitigation across programmes and projects. Facilitate risk workshops and maintain RAIIDD (Risks, Assumptions, Issues, Dependencies, Decisions) processes. Conduct assurance reviews and support governance board reporting. Oversee compliance with internal and external assurance frameworks. Support change control, performance monitoring, and continuous improvement initiatives. Provide training and guidance to project teams on risk and assurance best practices. About You Essential: Proven experience in risk management and assurance within a programme or project environment. Strong understanding of governance frameworks and risk methodologies. Skilled in stakeholder engagement, with the ability to influence at senior levels. Proficient in tools such as MS Project and Excel. Working towards or holding a qualification in Risk, Assurance, or Project Management (e.g., MoR, APM, PRINCE2, MSP). Desirable: Degree in a relevant field (e.g., Risk, Business, Engineering). Experience in public sector or regulated environments. Familiarity with value management and high-value operational projects. Interested? This is a fantastic opportunity to join a forward-thinking team delivering meaningful environmental impact. If you're ready to step into a role where your expertise will shape the success of major programmes, we want to hear from you. Apply now or contact us for a confidential discussion. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

A specialised, highly regarded technical service business, with a small but growing team of systems implementation engineers providing the very best of breed cyber security, systems and networking services, needs you! This majority home and field based role would entail working closely with technical staff in various UK based clients to scope, implement and support their best of breed technology solutions. This is a highly client facing role which will develop your customer development and technology pre-sales skills You will already have a demonstrable knowledge of Networking Principles, Fortinet NSE4 or better, M365, Intune, Entra, Azure, DNS, DHCP, IP subnetting etc. You will gain access to unlimited training and CPD, become an expert in Fortinet and other technologies. As well as opportunities as the service and business continues to grow. The dynamic and professional culture of the business, along side a deep specialisation in networking and technology systems would suit someone with great problem solving abilities and an aptitude for creating and supporting best of breed technology solutions. Experience with the education sector is highly advantageous especially someone who also have service provider or MSP experience as well. Largely a remote and field based role so could be based anywhere in the Uk, with 1 day in the office per week in SW UK.

Contract Role - Acoustic Hardware Engineer - Cambridge/Onsite - 12 months - Inside IR35 PAYE We are seeking a skilled Acoustic Hardware Engineer to conduct acoustic measurements, acoustic data processing, and auditory perception experiments, and develop relevant methods and tools leveraging scientific coding skills and expertise in audio signal processing, audio hardware systems and acoustics. Most work will be based in our amazing new audio lab featuring anechoic chambers, one of the world's largest configurable acoustic rooms and many other types of space. Role Overview: * Job Title: Acoustic Hardware Engineer * Location: Cambridge/Onsite * Contract Type: Contract * Duration: 12 months * Rate: £40-45 per hour PAYE * 5-7 years, no cap. - PhD research work will count as experience. * Master's degree in a relevant technical field with 3+ years of industry experience in audio technology development, or equivalent combination of education and experience * Proven experience designing and conducting audio/acoustic experiments in controlled lab environments. * Strong understanding and hands-on experience in processing and analysing audio signals. * Python, MATLAB Minimum Requirements * Master's degree in a relevant technical field with 3+ years of industry experience in audio technology development, or equivalent combination of education and experience * 3+ years experience in designing and performing audio acoustic experiments in controlled laboratory settings. * 3+ years of programming experience in Python, MATLAB, or MaxMSP for audio applications * Strong understanding and experience in acoustics and audio signal processing Preferred Qualifications * Expertise in Real Time audio coding in C/C++ * Expertise in any/all of psychoacoustics, auditory perception, spatial audio, room acoustics, and physical acoustics * Experience using PyTorch or other machine learning frameworks * Experience with prototype hardware devices * Experience with motion tracking systems * Experience with large-scale automated data collection and analysis * Experience designing and setting up acoustic laboratory spaces * Experience working in cross-functional, inter-disciplinary environments * Demonstrated ability to produce high-quality technical reports and/or publications Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

3rd Line Support Engineer, MSP, Customer solutions, Microsoft, A leading provider of MSP solutions is seeking a solid and reliable 3rd line Engineer with a good background in Microsoft. The role: Be the main point of contact for escalations within the service desk Lead problem and major incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned. Consult with senior colleagues in the Professional Services team or Microsoft/third-party support as required. Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and create new detailed procedures when required Review procedures created by other members of the team Ensure that the documentation is up to date when any changes are made to services Complete time and expense reporting requirements Act as the SME Consult the Service Desk Manager and/or Account Managers on new technology being proposed during client demos. Assist in resolving escalations/complaints. Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved. Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues. Collaborate with the wider team members to drive service desk tickets through to resolution. Lead by example and promote an inclusive and respectful working environment. Demonstrate and maintain excellent written communication and outstanding customer service skills, both over the phone and in person. Skills required: BSc (or equivalent) in Computer Science / Information Technology, or a related field Experience in providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Technical skills Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/ RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. 3rd Line Support Engineer, MSP, Customer solutions, Microsoft, McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Robert Half is partnering with a great non for profit organisation to recruit a London-based IT Project Manager on an initial 12 month project. Role: The project manager will be required to lead end-to-end delivery of IT infrastructure and digital transformation projects, including: Migration from existing intranet to Microsoft SharePoint Online (Phase 1). Migration of on-premise file services to SharePoint/OneDrive (Phase 2). Migration of on-premise servers to Azure Cloud Infrastructure , including hybrid configuration and AD Connect. Implementation of a new cloud-based telephone system , ensuring business continuity. Coordination of external developers for Salesforce CRM enhancements across two departments. Create and manage project plans, budgets, time lines, and deliverable. Apply PRINCE2, PMP, Agile, or similar methodologies to structure and execute projects. Conduct risk management, issue resolution, and compliance oversight (ISO27001, GDPR). Perform post-implementation reviews to ensure stability, performance, and optimisation. Act as the primary liaison between technical teams, business stakeholders, and suppliers. Experience: Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience). Professional certifications: PRINCE2, PMP, AgilePM, Scrum Master, ITIL, MSP . 5+ years of IT project management, with a strong focus on cloud migration Proven track record of delivering multi-phased Microsoft 365 and Azure projects . Demonstrated success in SharePoint intranet and file migration . Experience in vendor selection, contract negotiation, and change management. Background in leading IT transformation projects within a complex, multi-site organisation. Strong stakeholder engagement and communication skills (technical & non-technical). Ability to manage multiple priorities and deliver under pressure. Overview: Initial 12-Month Contract Not-for-Profit Organisation Initially on-site in Southeast London, with transition to hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Why work for us? We aim to provide you with peace of mind in addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities. You will also receive an excellent benefit package including: Company funded industry qualifications Workplace Pension Close to town centre / bus station / train station Free Car Parking Attendance Bonus Scheme Sick pay Scheme 22 days holiday Bank Holidays, increasing with length of service to a max of 30 days after a qualifying period. About the Role: On a day-to-day basis, you will be involved in the investigation and resolution of customer and internal support requests. In doing this, you will be responsible for providing a high-quality level of service to both internal and external customers alike and be able to identify and solve issues alongside the existing Technical Services team, who themselves specialise in the support & maintenance of our clients. You must have excellent communication skills and you will ideally be an all-rounder who is comfortable doing 1st & 2nd Line support including the following skills and aspects: 2+ years' experience in similar IT role (MSP) Excellent troubleshooting skills in all Windows desktop, Mac OSX, and Windows Server operating systems Support of Microsoft Hyper-V & VMWare vSphere infrastructures Basic understanding of Cyber Security principles Support of all Microsoft products including Office, Office 365 Exchange, Azure, SharePoint Supporting on premise and off premise Anti-Spam/Email Security solutions Solving both hardware and software faults Working with networking equipment including, Firewalls, Wi-Fi solutions and all other network equipment Assisting with Domain level DNS changes and fixes Anti-Virus and Anti-Malware monitoring, administration, and support Monitoring and maintaining client's infrastructure, patching, internal networks & broadband solutions Monitor IT security and support administration functions Providing excellent support, including procedural documentation and relevant reporting Escalate any complex problems to 3rd line and on-site engineers where appropriate Liaising with 3rd party vendors to see resolutions on all tickets Monitoring systems to ensure their smooth running, investigating issues displayed on RMM Platforms Ensuring all monitored backups have completed successfully, investigating, and resolving any issues Hands-on experience with equipment - laptops, desktop, printers, and peripherals The ability to work on set targets as well as using your own initiative and deadlines Managing and prioritising own tickets and workloads Undertaking internal and vendor training for personal and professional development Rapidly establishing a good working relationship with customers and other professionals Accurate and concise record keeping of all interactions and actions on the CRM Always maintaining client confidentiality and security Remotely carrying out chargeable jobs All other support duties that are commensurate with the role or at the request of the Management team About You: Essential Skills and Experience: Previous Technical Support (or roles of similar nature) Good knowledge of networks and basic infrastructure (routing, IP's, topology etc) Good planning, time management, administrational and organisational skills Always maintaining client confidentiality and security Ability to follow strict process and procedures Desirable - knowledge of the Cyber Essentials scheme Personal qualities: Organised, Reliable and trustworthy Customer Service Driven Good problem-solving skills Good timekeeping Attention to detail Ability to work individually and as part of a team Strong interpersonal and communication skills key An interest in technology and troubleshooting Capable of thinking outside the box Desirable - driving licence Desirable MTA: - Windows Operating systems Fundamental, Networking Fundamentals, Server Administration Fundamental CompTIA: - IT Fundamentals+, A +, Server + MCSA: - Desktop Operating system Experience within a Cyber Security Function

IT Field Engineer - 365 / Azure / Networking / MSP Client sites around Kent Visiting client sites and remote in to resolve escalations 1st line can't fix. You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices in South East. What you'll do Troubleshoot Windows 10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD. Image/deploy devices via Intune/Autopilot; handle joiner/mover/leaver tasks. Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd line/ Field experience (MSP or multi-site is fine). Strong Microsoft 365, AD/Azure AD, Intune, and networking fundamentals. Driver's licence, great people skills, cool head under pressure. IT Field Engineer - 365 / Azure / Networking / MSP Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud services. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in London and beyond, then we want to hear from you! SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office, but there are also clients across the UK and Worldwide and some UK travel may be required. ABOUT YOU You're technically minded, you have experience in IT support and you're a team player. You have the customer service experience to work independently at client sites in a professional environment. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows 10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot and configure networking technologies such as WIFI, Firewalls & Routers Exposure to Azure Virtual Desktops desirable Understanding of Multi Factor, Conditional Access, Compliance Policies Understanding of email routing and management - 3rd party spam filters. Mail tracing Skilled in resolving printer issues and collaborating with 3rd party vendors Desirable Professional Qualifications: Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700 CompTIA A+, Network+ BENEFITS WFH one day per week Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13882 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Field Engineer £32,000 - £40,000 + £4k car allowance North of England Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year. This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business. Key Responsibilities: * Carrying out IT and WiFi installations for new and existing customers * Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions * Performing wireless surveys using the latest tools and software * Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms * Resolving cases efficiently—prioritising, escalating, and keeping customers updated * Maintaining up-to-date documentation and contributing to project paperwork * Collaborating with colleagues to ensure top-quality service for customers Key Requirements: * A strong background in IT support, ideally within an MSP environment * Experience on the service desk Microsoft 365 Suite, Azure, Active Directory * Experience supporting Windows Server (DC, DNS, DHCP, GPO) * Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus) * Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals * Familiarity with ISDN, PSTN, SIP services, and analogue terminations * Excellent communication skills—both written and verbal * A flexible, can-do attitude and the ability to manage multiple tasks * Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential If you’re keen to take the next step in your career, please apply for immediate effect