IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
29/07/2026
Full time
IT Technician Location: Swindon Hybrid field-based & helpdesk support Salary: Up to £32,000 + Benefits Benefits: 25 days holiday, pension, mileage expenses, training & development, sick pay, free parking and more. Our client, a leading managed IT services provider, is looking for an IT Technician to join their growing support team. This is a varied role that combines field-based support across both education and commercial clients with remote helpdesk support, giving you exposure to a broad range of technologies and environments. No two days are the same, you could be resolving technical issues on-site at a primary school one day and supporting a commercial customer from the helpdesk the next. This is an excellent opportunity for someone who enjoys hands-on IT support, building strong customer relationships, and working across multiple client environments while developing their technical skills. What you'll do Provide 1st and 2nd line IT support for education and commercial customers. Deliver a mixture of on-site field support and remote helpdesk support. Troubleshoot hardware, software, networking and AV issues. Support Windows 10/11, macOS, Microsoft 365, Intune, Active Directory and cloud services. Install, configure and image desktops, laptops, iPads and other devices. Manage user accounts, onboarding and offboarding activities. Perform routine system maintenance, antivirus checks and security monitoring. Maintain accurate documentation, asset records and helpdesk tickets. Liaise with third-party suppliers to resolve technical issues efficiently. Manage your own support queue, ensuring tickets are resolved professionally and within agreed SLAs. You'll work closely with internal engineers, the helpdesk team and a wide variety of clients, delivering a high standard of technical support while ensuring technology remains reliable, secure and fit for purpose. What we're looking for Minimum 2 years' experience in an IT support role. Strong knowledge of Windows 10/11, macOS and Microsoft 365. Experience with Active Directory, Intune and printer support. Good understanding of wired and wireless networking. Excellent troubleshooting and customer service skills. Strong organisational skills with the ability to manage your own workload. Professional communication skills and confidence working with a diverse client base. A proactive approach with a willingness to learn and develop. Full UK driving licence and access to your own vehicle. Desirable experience VLANs, VPNs and QoS. Backup solutions and monitoring. Cloud-managed antivirus and anti-spam platforms. Network cabling. Basic server administration. Why join? Enjoy a varied role supporting both education and commercial organisations. Gain experience across field engineering and helpdesk support. Join a collaborative and growing IT services business with a strong team culture. Access ongoing training and genuine career progression opportunities. Benefit from 25 days' holiday, pension, sick pay, mileage expenses, company events, employee discounts and free parking. Apply now to join a growing IT team where you'll develop your technical expertise while supporting a diverse range of customers.
IT Support (Schools) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Tailored Training + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri Swindon, Wiltshire Are you an IT Support Engineer looking to join a successful and growing business who pride themselves on training and developing their staff, offering continued progression into senior roles? Do you want a rewarding, mobile role where you will be paid door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065 IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
29/07/2026
Full time
IT Support (Schools) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Tailored Training + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri Swindon, Wiltshire Are you an IT Support Engineer looking to join a successful and growing business who pride themselves on training and developing their staff, offering continued progression into senior roles? Do you want a rewarding, mobile role where you will be paid door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065 IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
pcscs is seeking a skilled Data Test Engineer in Swindon to join an ecommerce-related POC project. In this permanent position, you will be responsible for testing web applications, payment gateway data flows, and conducting integration testing. The ideal candidate should have strong SQL skills, experience with manual testing and bug-tracking tools like JIRA, along with a Master's degree in Computer Science. A flexible work arrangement is available.
28/07/2026
Full time
pcscs is seeking a skilled Data Test Engineer in Swindon to join an ecommerce-related POC project. In this permanent position, you will be responsible for testing web applications, payment gateway data flows, and conducting integration testing. The ideal candidate should have strong SQL skills, experience with manual testing and bug-tracking tools like JIRA, along with a Master's degree in Computer Science. A flexible work arrangement is available.
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team. The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems. The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence. With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. L'état d'esprit Edenred - Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l'aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l'aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.
27/07/2026
Full time
Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team. The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems. The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence. With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. L'état d'esprit Edenred - Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l'aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l'aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.
Frontline Technical Support Engineer (Shift)Haelocations: United Kingdom - Swindontime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020585Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Haelocations: United Kingdom - Swindontime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020585Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata tapaa kasvaa. Meillä voit laajentaa taitojasi monikulttuurisessa, haastavassa ja dynaamisessa ympäristössä. Uskalla liittyä Edenrediin ja valmistaudu kukoistamaan globaalissa yrityksessä, joka tarjoaa sinulle loputtomasti mahdollisuuksia. Edenredissä on kyse meritokratiasta. Tulet sellaisena kuin olet ja annat panoksesi. Edenred-konserni tunnustaa, rekrytoi ja kehittää kaikkia kykyjä ja erityispiirteitä.Olemme sitoutuneet estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Applylocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR020585Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Frontline Technical Support Engineer (Shift)Solicitarlocations: United Kingdom - Swindontime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR020585Dé un paso adelante y deje que Edenred le sorprenda.Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y comerciantes de todo el mundo.Sabemos que hay cientos de formas de que crezcas. Con nosotros, ampliarás tus habilidades en un entorno multicultural, desafiante y dinámico. Atrévase a unirse a Edenred y prepárese para prosperar en una empresa global que le ofrecerá un sinfín de oportunidades. En Edenred todo gira en torno a la meritocracia. Vienes como eres y contribuyes. De hecho, el Grupo Edenred reconoce, contrata y desarrolla todos los talentos y singularidades.Nos comprometemos a evitar toda forma de discriminación y a ofrecer a todos nuestros candidatos igualdad de oportunidades independientemente de su sexo y expresión de género, discapacidad, origen, creencias religiosas y orientación sexual o cualquier otro criterio. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
27/07/2026
Full time
Frontline Technical Support Engineer (Shift)Solicitarlocations: United Kingdom - Swindontime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR020585Dé un paso adelante y deje que Edenred le sorprenda.Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y comerciantes de todo el mundo.Sabemos que hay cientos de formas de que crezcas. Con nosotros, ampliarás tus habilidades en un entorno multicultural, desafiante y dinámico. Atrévase a unirse a Edenred y prepárese para prosperar en una empresa global que le ofrecerá un sinfín de oportunidades. En Edenred todo gira en torno a la meritocracia. Vienes como eres y contribuyes. De hecho, el Grupo Edenred reconoce, contrata y desarrolla todos los talentos y singularidades.Nos comprometemos a evitar toda forma de discriminación y a ofrecer a todos nuestros candidatos igualdad de oportunidades independientemente de su sexo y expresión de género, discapacidad, origen, creencias religiosas y orientación sexual o cualquier otro criterio. Frontline Technical Support Engineer (Shift) Salary: £30,000 pa + Bonus + Shift Allowance Swindon - Hybrid Edenred PayTech is hiring for a Frontline Technical Support Engineer to join our growing Service Operations team.The Frontline Technical Support Engineer (Shift) plays a key role within the 24/7 Service Operations function, providing rapid technical response, advanced system monitoring, and first line restoration of service to ensure the stability and availability of all PayTech systems.The role delivers high quality technical support across incidents, alerts, and service requests, working within strict SLA timelines to minimise downtime and ensure seamless BAU operations. Acting as the first escalation point for live service issues, the engineer supports Major Incident Management activities, investigates and diagnoses issues to root cause level where possible, and works closely with Problem Management to prevent reoccurrence.With strong technical capability, this role trains, coaches, and supports peers while maintaining deep awareness of PayTech technologies, contributing to the continuous improvement and operational excellence of the entire Service Operations team. This role requires working on a shift pattern that operates 24/7. What you will be doing: Deliver rapid response to all inbound tickets and alerts, ensuring restoration of service within SLA. Act as first line technical resolver for incidents, service interruptions, and degraded performance. Lead and support Major Incident Management during shift (scribing, timekeeping, communications). Perform advanced system monitoring using internal and third party tools to detect early warning signs. Execute system changes in line with strict Change Management processes. Work from the top of the queue to provide fair, consistent, and timely service to all clients. Proactively identify risks or potential service disruptions across products and platforms. Resolve complex technical issues and take ownership of tickets through to full resolution. What you will bring: Essential Criteria: Strong demonstrable problem solving ability and ownership skills SQL - experience writing complex queries and/or Unix - high competence in investigation and troubleshooting and/or Ticket management in Jira or other JSM tools Proven experience managing client relationships and service expectations. Desirable Criteria: Experience in AppDynamics, Dynatrace or other alerting/monitoring tools Jira / Jira Service Desk Confluence Citrix Degree or equivalent in computing or a related technical/scientific discipline Experience working in a 24/7 operations centre or high availability environment Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Edenred PayTech in Swindon is hiring a Frontline Technical Support Engineer to join the 24/7 Service Operations team. The role provides rapid technical response, advanced system monitoring, and first-line restoration of service to ensure stability and availability of PayTech systems. The position requires working on a shift pattern that operates 24/7. You will act as the initial resolver for incidents and outages while guiding Major Incident Management during shifts, with a focus on SLA-driven
27/07/2026
Full time
Edenred PayTech in Swindon is hiring a Frontline Technical Support Engineer to join the 24/7 Service Operations team. The role provides rapid technical response, advanced system monitoring, and first-line restoration of service to ensure stability and availability of PayTech systems. The position requires working on a shift pattern that operates 24/7. You will act as the initial resolver for incidents and outages while guiding Major Incident Management during shifts, with a focus on SLA-driven
Nationwide is seeking a Platform Engineer to manage our SAS Grid on Cloud platform on Microsoft Azure. You will handle day-to-day operations, coordinate maintenance tasks, respond to user incidents and deliver a backlog of enhancements to keep the platform fit-for-purpose. We offer hybrid working across the UK, with at least two days per week at the Swindon office (40% if part-time). An on-call element will be required out of hours to ensure service availability.
27/07/2026
Full time
Nationwide is seeking a Platform Engineer to manage our SAS Grid on Cloud platform on Microsoft Azure. You will handle day-to-day operations, coordinate maintenance tasks, respond to user incidents and deliver a backlog of enhancements to keep the platform fit-for-purpose. We offer hybrid working across the UK, with at least two days per week at the Swindon office (40% if part-time). An on-call element will be required out of hours to ensure service availability.
As a Platform Engineer on our SAS Grid on Cloud platform, you will be responsible for the day-to-day management of Nationwide's newest SAS Grid platform, running on Microsoft Azure. You'll work within a team to ensure delivery of maintenance tasks, respond to incidents raised by our users and deliver a backlog of enhancements to the platform. You will help ensure that the capability remains fit-for-purpose for our users. Additionally, once up and running you will be providing on-call support out of hours. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this jobyou'llspend at least two days per week, or if parttimeyou'llspend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a differentlocationwe would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
27/07/2026
Full time
As a Platform Engineer on our SAS Grid on Cloud platform, you will be responsible for the day-to-day management of Nationwide's newest SAS Grid platform, running on Microsoft Azure. You'll work within a team to ensure delivery of maintenance tasks, respond to incidents raised by our users and deliver a backlog of enhancements to the platform. You will help ensure that the capability remains fit-for-purpose for our users. Additionally, once up and running you will be providing on-call support out of hours. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this jobyou'llspend at least two days per week, or if parttimeyou'llspend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a differentlocationwe would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Fire & Security Engineer Taunton (Covering the South West - between Bristol and Devon) £32,000 - £40,000 + Overtime + Door to Door Travel + Regional Patch + Successful Nationwide Business + Company Vehicle + Phone + Fuel Card + Long-Term Career Prospects + Training + Company Benefits Excellent opportunity for a Fire & Security Engineer to join a successful national business, offering long-term career prospects and overtime/door-to-door travel allowing you to boost your earnings. On offer is the chance to join a national engineering solutions business that is in a phase of rapid expansion, offering a long-term role with career development and ongoing training. This company has been established for over 30 years and has over 100 staff. They pride themselves on having an excellent culture, exemplified by their high staff retention. In this role you will cover the South West to carry out PPM, breakdown repair and maintenance of a wide range of security systems in both commercial and domestic settings. You will work on Security Alarm Systems, CCTV and Access Control. THE ROLE Service and maintenance of all security system disciplines (CCTV/Access Control etc.) Working from a call out rota 1/4 Covering the South West - between Bristol and Devon Overtime available THE PERSON Experience working on Fire/Security systems Ideally based anywhere between Bristol to Devon Full clean driving licence Bristol, Bath, Taunton, Yeovil, Somerset, Swindon, Devon, Avon, Exeter, Wells, Frome, Weston-super-Mare. Reference Number - BBBH274979 The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
Fire & Security Engineer Taunton (Covering the South West - between Bristol and Devon) £32,000 - £40,000 + Overtime + Door to Door Travel + Regional Patch + Successful Nationwide Business + Company Vehicle + Phone + Fuel Card + Long-Term Career Prospects + Training + Company Benefits Excellent opportunity for a Fire & Security Engineer to join a successful national business, offering long-term career prospects and overtime/door-to-door travel allowing you to boost your earnings. On offer is the chance to join a national engineering solutions business that is in a phase of rapid expansion, offering a long-term role with career development and ongoing training. This company has been established for over 30 years and has over 100 staff. They pride themselves on having an excellent culture, exemplified by their high staff retention. In this role you will cover the South West to carry out PPM, breakdown repair and maintenance of a wide range of security systems in both commercial and domestic settings. You will work on Security Alarm Systems, CCTV and Access Control. THE ROLE Service and maintenance of all security system disciplines (CCTV/Access Control etc.) Working from a call out rota 1/4 Covering the South West - between Bristol and Devon Overtime available THE PERSON Experience working on Fire/Security systems Ideally based anywhere between Bristol to Devon Full clean driving licence Bristol, Bath, Taunton, Yeovil, Somerset, Swindon, Devon, Avon, Exeter, Wells, Frome, Weston-super-Mare. Reference Number - BBBH274979 The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. We are an equal opportunities company and welcome applications from all suitable candidates.
Tail Lift Engineer £38,000 - £40,000 + OTE £60- 65k + Progression + Commission Bonus Scheme + Full Training + On Call Pay + Van + Tools + Phone + Pension + Holiday Home Based Role (Ideally located: Bristol, Bath, Swindon, Gloucester, Cheltenham, Oxford, Reading, Basingstoke, Southampton, Portsmouth, Bournemouth, Salisbury, Exeter, Plymouth, Taunton, etc) Are you a Tail Lift Engineer or Vehicle Technician, looking for a long term, stable career with a market leading company offering door to door pay, fantastic progression opportunities and plenty of overtime? This hugely successful company is recognised as a national leader in its industry and has a great reputation for developing and progressing its engineers. This is an excellent opportunity to cover a local patch, servicing, repairing, and maintaining tail lifts and specialist commercial vehicle equipment, with the opportunity to progress to supervisor roles and increase your earnings via call out pay and overtime. On offer is a varied role where you will be responsible for visiting customer sites and providing roadside assistance to faulty or damaged vehicles. You will be working on repairing tail lifts, winches, and also general electrical work. This role would suit a Tail Lift Engineer looking to join a well-established company who will give you specialist training, increase your earnings through overtime and a new company commission initiative, and have the chance to progress to supervisor and management roles where you can lead your own team of engineers. The Role: Carrying out tail lift repairs, maintenance and servicing on commercial vehicles. Call out rota, overtime and training. Field based covering a local patch. The Candidate: Tail lift / commercial body building / vehicle technician experience LOLER certification Full driving license Reference Number: BBBH276092 We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
Tail Lift Engineer £38,000 - £40,000 + OTE £60- 65k + Progression + Commission Bonus Scheme + Full Training + On Call Pay + Van + Tools + Phone + Pension + Holiday Home Based Role (Ideally located: Bristol, Bath, Swindon, Gloucester, Cheltenham, Oxford, Reading, Basingstoke, Southampton, Portsmouth, Bournemouth, Salisbury, Exeter, Plymouth, Taunton, etc) Are you a Tail Lift Engineer or Vehicle Technician, looking for a long term, stable career with a market leading company offering door to door pay, fantastic progression opportunities and plenty of overtime? This hugely successful company is recognised as a national leader in its industry and has a great reputation for developing and progressing its engineers. This is an excellent opportunity to cover a local patch, servicing, repairing, and maintaining tail lifts and specialist commercial vehicle equipment, with the opportunity to progress to supervisor roles and increase your earnings via call out pay and overtime. On offer is a varied role where you will be responsible for visiting customer sites and providing roadside assistance to faulty or damaged vehicles. You will be working on repairing tail lifts, winches, and also general electrical work. This role would suit a Tail Lift Engineer looking to join a well-established company who will give you specialist training, increase your earnings through overtime and a new company commission initiative, and have the chance to progress to supervisor and management roles where you can lead your own team of engineers. The Role: Carrying out tail lift repairs, maintenance and servicing on commercial vehicles. Call out rota, overtime and training. Field based covering a local patch. The Candidate: Tail lift / commercial body building / vehicle technician experience LOLER certification Full driving license Reference Number: BBBH276092 We are an equal opportunities company and welcome applications from all suitable candidates.
Job Location (Short): Swindon, United Kingdom Workplace Type: Hybrid Summary Join us in a key cloud engineering role where you'll help design, build, and support the platforms and services that power our business. Working alongside development, architecture, security, and operations teams, you'll drive automation, improve reliability, and champion DevOps and Site Reliability Engineering (SRE) best practices. You'll play a pivotal role in enhancing service resilience, observability, and operational efficiency while helping shape the future of our cloud capabilities through continuous improvement and innovation. Responsibilities Design, implement, and maintain cloud infrastructure, deployment pipelines, and platform services to enable secure, reliable, and scalable application delivery. Identify, analyse, and remediate platform, infrastructure, and deployment weaknesses, driving continuous improvement in reliability, performance, and operational efficiency. Drive automation initiatives that reduce operational overhead, improve deployment quality, and increase the scalability and resilience of cloud-hosted services. Collaborate closely with architecture, development, security, and operations teams to establish and promote DevOps best practices, standards, and ways of working. Contribute to the adoption of Site Reliability Engineering (SRE) practices, supporting improvements in observability, monitoring, service reliability, incident management, and operational excellence. Implement and support infrastructure provisioning, configuration management, and governance solutions using technologies such as Terraform, OpenTofu, Scalr, and Puppet. Develop, maintain, and enhance tooling that supports software delivery, platform operations, monitoring, and automated operational processes. Support the testing, validation, and deployment of new platform capabilities, assessing operational impact and ensuring production readiness. Troubleshoot and resolve issues across development, test, and production environments, working proactively to identify and eliminate recurring problems. Ensure cloud infrastructure, deployment pipelines, and supporting platform services are secure, resilient, compliant, and aligned with organisational standards and best practices. Experience Knowledge of Site Reliability Engineering (SRE) principles and practices. Experience with observability and monitoring tools such as Azure Monitor, Application Insights, Log Analytics, Grafana, Prometheus, or similar technologies. Understanding of incident management, root cause analysis, service reliability metrics, and continuous service improvement. Experience with configuration management solutions such as Puppet. About Octave Octave provides mission critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real world conditions and enterprise scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at and follow us on LinkedIn . Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
26/07/2026
Full time
Job Location (Short): Swindon, United Kingdom Workplace Type: Hybrid Summary Join us in a key cloud engineering role where you'll help design, build, and support the platforms and services that power our business. Working alongside development, architecture, security, and operations teams, you'll drive automation, improve reliability, and champion DevOps and Site Reliability Engineering (SRE) best practices. You'll play a pivotal role in enhancing service resilience, observability, and operational efficiency while helping shape the future of our cloud capabilities through continuous improvement and innovation. Responsibilities Design, implement, and maintain cloud infrastructure, deployment pipelines, and platform services to enable secure, reliable, and scalable application delivery. Identify, analyse, and remediate platform, infrastructure, and deployment weaknesses, driving continuous improvement in reliability, performance, and operational efficiency. Drive automation initiatives that reduce operational overhead, improve deployment quality, and increase the scalability and resilience of cloud-hosted services. Collaborate closely with architecture, development, security, and operations teams to establish and promote DevOps best practices, standards, and ways of working. Contribute to the adoption of Site Reliability Engineering (SRE) practices, supporting improvements in observability, monitoring, service reliability, incident management, and operational excellence. Implement and support infrastructure provisioning, configuration management, and governance solutions using technologies such as Terraform, OpenTofu, Scalr, and Puppet. Develop, maintain, and enhance tooling that supports software delivery, platform operations, monitoring, and automated operational processes. Support the testing, validation, and deployment of new platform capabilities, assessing operational impact and ensuring production readiness. Troubleshoot and resolve issues across development, test, and production environments, working proactively to identify and eliminate recurring problems. Ensure cloud infrastructure, deployment pipelines, and supporting platform services are secure, resilient, compliant, and aligned with organisational standards and best practices. Experience Knowledge of Site Reliability Engineering (SRE) principles and practices. Experience with observability and monitoring tools such as Azure Monitor, Application Insights, Log Analytics, Grafana, Prometheus, or similar technologies. Understanding of incident management, root cause analysis, service reliability metrics, and continuous service improvement. Experience with configuration management solutions such as Puppet. About Octave Octave provides mission critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real world conditions and enterprise scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at and follow us on LinkedIn . Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
STARK Defence UK is seeking an experienced hardware test engineer to support embedded marine solutions across SITL/HITL environments. You will develop test plans, run diagnostics, and verify interfaces with autopilots and marine hardware, ensuring safety-critical systems perform under field conditions. The role requires hands-on testing on physical boats, proficiency with Linux, and scripting in Bash/Python, plus experience with MAVLink and related protocols.
26/07/2026
Full time
STARK Defence UK is seeking an experienced hardware test engineer to support embedded marine solutions across SITL/HITL environments. You will develop test plans, run diagnostics, and verify interfaces with autopilots and marine hardware, ensuring safety-critical systems perform under field conditions. The role requires hands-on testing on physical boats, proficiency with Linux, and scripting in Bash/Python, plus experience with MAVLink and related protocols.
spectrum-tech is seeking an IT Consultant - Microsoft Data Test Engineer to perform software testing and QA in Swindon. This permanent role involves running Microsoft ETL packages, managing JSON files, and collaborating using Agile methods. The ideal candidate has a strong background in Microsoft technologies, particularly ETL and SQL Server, along with experience in automation tools like Postman and Swagger. Flexible working hours and remote options are available.
26/07/2026
Full time
spectrum-tech is seeking an IT Consultant - Microsoft Data Test Engineer to perform software testing and QA in Swindon. This permanent role involves running Microsoft ETL packages, managing JSON files, and collaborating using Agile methods. The ideal candidate has a strong background in Microsoft technologies, particularly ETL and SQL Server, along with experience in automation tools like Postman and Swagger. Flexible working hours and remote options are available.
Job Title: IT Consultant - Microsoft Data Test Engineer (Software Tester) No. of Jobs: 02 Job Type: Permanent Job Posting Date: 21/04/2025 Job Closing Date: 21/05/2025 Work Hours: Monday - Friday Full Time (37.50 hrs per week + flexible working hours, Work from Home option available) Salary: £32,650 - £39,988 / Per Year Job Reference: STSMDT0525 Job Location: Swindon (SN2) Responsibilities Having strong skills in Microsoft ETL packages Able to run Microsoft ETL- SSIS packages Designing, writing Software Data Testing / QA test scripts Working knowledge of Microsoft SSRS Working knowledge of Microsoft Power BI Software Automation of API, data integration testing Experience with Microsoft TFS Experience with manipulating JSON files and CSV files in QA environment and execute test scripts Able to edit and submit JSON Files and CSV files on Prod server for hot fixes Good understanding of End to End integration testing Experience in SDLC Defect tracking tools experience with Microsoft TFS/ JIRA Experience in Swagger / Postman / ReadyAPI tools Experience in JSON files / API Testing Job Skills Microsoft SQL Server Microsoft Team Foundation Server (TFS) Microsoft ETL - SSIS JIRA Confluence Develop and deliver software quality assurance test plans and test scripts Execute software test scripts Recording the test evidences Performing SIT/UAT API Tools Postman Swagger ReadyAPI Educational Qualification Bachelors degree or equivalent
26/07/2026
Full time
Job Title: IT Consultant - Microsoft Data Test Engineer (Software Tester) No. of Jobs: 02 Job Type: Permanent Job Posting Date: 21/04/2025 Job Closing Date: 21/05/2025 Work Hours: Monday - Friday Full Time (37.50 hrs per week + flexible working hours, Work from Home option available) Salary: £32,650 - £39,988 / Per Year Job Reference: STSMDT0525 Job Location: Swindon (SN2) Responsibilities Having strong skills in Microsoft ETL packages Able to run Microsoft ETL- SSIS packages Designing, writing Software Data Testing / QA test scripts Working knowledge of Microsoft SSRS Working knowledge of Microsoft Power BI Software Automation of API, data integration testing Experience with Microsoft TFS Experience with manipulating JSON files and CSV files in QA environment and execute test scripts Able to edit and submit JSON Files and CSV files on Prod server for hot fixes Good understanding of End to End integration testing Experience in SDLC Defect tracking tools experience with Microsoft TFS/ JIRA Experience in Swagger / Postman / ReadyAPI tools Experience in JSON files / API Testing Job Skills Microsoft SQL Server Microsoft Team Foundation Server (TFS) Microsoft ETL - SSIS JIRA Confluence Develop and deliver software quality assurance test plans and test scripts Execute software test scripts Recording the test evidences Performing SIT/UAT API Tools Postman Swagger ReadyAPI Educational Qualification Bachelors degree or equivalent
Security Program Manager, AWS DC Security Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. AWS DC Security is looking for a Security Program Manager (SPM) to join our team. This is a partially hands on role responsible for physical security hardware across data centers and support facilities in the Thames Valley region - from design and installation through to maintenance and compliance. The Role You will be an individual contributor on a team of three SPMs, working directly with Data Center Security Managers (DCSMs), Data Center Operations teams, and internal and external stakeholders. You will oversee the design, deployment, and maintenance of physical security systems including Access Control, Intrusion Detection, CCTV, and Passive and Active Barriers. This covers new data centers, expansions, support facilities, and special security programs - all consistent with AWS security standards. You will work with limited guidance, lead projects, develop solutions, author security design documentation and contracts, and manage vendor relationships to ensure industry-leading systems are deployed and maintained. Key job responsibilities Manage the physical security design and system installation lifecycle for new facilities, expansions, and special projects. Provide project management including bid packages, specifications, drawings, code compliance, budget, vendor management, change orders, and close out documentation. Coordinate fault tickets and maintenance tasks with a team of vendor engineers, ensuring security devices are properly maintained. Own and track high value security project budgets, manage spend, budget variance, and cost reduction targets. Lead system testing, acceptance, sign-off, and operational readiness validation for high-security facilities, in conjunction with other AWS teams. Report performance metrics including vendor service delivery, costs, fault repair rates, and security program analysis. Collaborate across teams to drive global, regional, and local security initiatives. Provide physical security analysis and recommend program enhancements. This role involves approximately 50% daytime travel within the Thames Valley region. Basic Qualifications Experience working on physical security design and implementation of Access Control, Intrusion Detection, and CCTV surveillance systems. Experience overseeing security operations and working with security vendors/contractors. Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution. Experience reading and interpreting construction drawings and specifications, or experience reading and writing procedures, technical documents, and engineering drawings. Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders. Full UK driving licence. Preferred Qualifications Experience working in data centers or critical infrastructure. Knowledge of one or more of the following domains: access control system and methodology, network security, application and system development security, security architecture and models, cryptography, and operations security. Experience in application security architecture, security code reviews, security testing, incident response, or security infrastructure. CISSP, CISA, CISM or other security certification. Project Management Professional (PMP) certification, or experience in project management. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details: Equal Opportunity Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
26/07/2026
Full time
Security Program Manager, AWS DC Security Job ID: Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. AWS DC Security is looking for a Security Program Manager (SPM) to join our team. This is a partially hands on role responsible for physical security hardware across data centers and support facilities in the Thames Valley region - from design and installation through to maintenance and compliance. The Role You will be an individual contributor on a team of three SPMs, working directly with Data Center Security Managers (DCSMs), Data Center Operations teams, and internal and external stakeholders. You will oversee the design, deployment, and maintenance of physical security systems including Access Control, Intrusion Detection, CCTV, and Passive and Active Barriers. This covers new data centers, expansions, support facilities, and special security programs - all consistent with AWS security standards. You will work with limited guidance, lead projects, develop solutions, author security design documentation and contracts, and manage vendor relationships to ensure industry-leading systems are deployed and maintained. Key job responsibilities Manage the physical security design and system installation lifecycle for new facilities, expansions, and special projects. Provide project management including bid packages, specifications, drawings, code compliance, budget, vendor management, change orders, and close out documentation. Coordinate fault tickets and maintenance tasks with a team of vendor engineers, ensuring security devices are properly maintained. Own and track high value security project budgets, manage spend, budget variance, and cost reduction targets. Lead system testing, acceptance, sign-off, and operational readiness validation for high-security facilities, in conjunction with other AWS teams. Report performance metrics including vendor service delivery, costs, fault repair rates, and security program analysis. Collaborate across teams to drive global, regional, and local security initiatives. Provide physical security analysis and recommend program enhancements. This role involves approximately 50% daytime travel within the Thames Valley region. Basic Qualifications Experience working on physical security design and implementation of Access Control, Intrusion Detection, and CCTV surveillance systems. Experience overseeing security operations and working with security vendors/contractors. Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution. Experience reading and interpreting construction drawings and specifications, or experience reading and writing procedures, technical documents, and engineering drawings. Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders. Full UK driving licence. Preferred Qualifications Experience working in data centers or critical infrastructure. Knowledge of one or more of the following domains: access control system and methodology, network security, application and system development security, security architecture and models, cryptography, and operations security. Experience in application security architecture, security code reviews, security testing, incident response, or security infrastructure. CISSP, CISA, CISM or other security certification. Project Management Professional (PMP) certification, or experience in project management. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details: Equal Opportunity Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
What you'll be doing: At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience. Key Responsibilities: Act as the first point of contact for customer support requests via phone, email, and ticketing systems. Troubleshoot and resolve first-line issues across Microsoft 365, Azure, Entra ID, Exchange Online, Teams, endpoints, and related technologies. Log, manage, prioritise, and resolve support tickets within agreed SLAs, escalating where appropriate. Monitor support queues and alerts, ensuring tickets are categorised and assigned correctly. Support minor incident management, maintaining clear communication with customers throughout. Identify recurring issues and trends and elevate them for further investigation. Maintain accurate documentation, ticket updates, and knowledge base articles. Work closely with Technical Team Managers, Team Leaders, and other engineers to deliver outstanding customer service. Support key service delivery tools, including ConnectWise, ScreenConnect, Microsoft 365, Azure, Defender, IT Glue, monitoring platforms, and Cisco Meraki. Continuously develop your technical skills through training, certifications, and hands on experience. You'll play an important role in delivering proactive, customer-focused support while contributing to Atech's culture of collaboration, continuous improvement, and technical excellence. We want to hear from you if you: Have a genuine passion for technology and delivering excellent customer service. Are eager to build a career in cloud technologies and managed IT services. Have experience supporting Microsoft technologies such as Microsoft 365, Azure, Exchange Online, Teams, or Windows environments. Enjoy troubleshooting technical issues and finding solutions in a fast paced environment. Can communicate clearly and professionally with both technical and non-technical users. Are organised, proactive, and able to manage multiple priorities effectively. Thrive in a collaborative team environment and are willing to learn from others. Take ownership of your work and are committed to delivering a high standard of service. Have experience working with service desk ticketing systems (desirable). Hold, or are working towards, Microsoft certifications (desirable). This is an excellent opportunity for someone looking to develop their cloud and IT support career while working with a supportive team and a broad range of modern technologies. What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
25/07/2026
Full time
What you'll be doing: At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience. Key Responsibilities: Act as the first point of contact for customer support requests via phone, email, and ticketing systems. Troubleshoot and resolve first-line issues across Microsoft 365, Azure, Entra ID, Exchange Online, Teams, endpoints, and related technologies. Log, manage, prioritise, and resolve support tickets within agreed SLAs, escalating where appropriate. Monitor support queues and alerts, ensuring tickets are categorised and assigned correctly. Support minor incident management, maintaining clear communication with customers throughout. Identify recurring issues and trends and elevate them for further investigation. Maintain accurate documentation, ticket updates, and knowledge base articles. Work closely with Technical Team Managers, Team Leaders, and other engineers to deliver outstanding customer service. Support key service delivery tools, including ConnectWise, ScreenConnect, Microsoft 365, Azure, Defender, IT Glue, monitoring platforms, and Cisco Meraki. Continuously develop your technical skills through training, certifications, and hands on experience. You'll play an important role in delivering proactive, customer-focused support while contributing to Atech's culture of collaboration, continuous improvement, and technical excellence. We want to hear from you if you: Have a genuine passion for technology and delivering excellent customer service. Are eager to build a career in cloud technologies and managed IT services. Have experience supporting Microsoft technologies such as Microsoft 365, Azure, Exchange Online, Teams, or Windows environments. Enjoy troubleshooting technical issues and finding solutions in a fast paced environment. Can communicate clearly and professionally with both technical and non-technical users. Are organised, proactive, and able to manage multiple priorities effectively. Thrive in a collaborative team environment and are willing to learn from others. Take ownership of your work and are committed to delivering a high standard of service. Have experience working with service desk ticketing systems (desirable). Hold, or are working towards, Microsoft certifications (desirable). This is an excellent opportunity for someone looking to develop their cloud and IT support career while working with a supportive team and a broad range of modern technologies. What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
