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Site Based engineer Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. Additionally: Upkeep of system records, principally ServiceNow Strict adherence to procedures, scripts and polices is a must. Flexibility of working days will be required, though minimal, with notice. Current UK driving license mandatory. Candidate to have a Driving license and to live within commutable distance to Dundee LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 12 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for. Course details Duration:12 weeks Format: Online, live practical workshops Schedule: Mon - Thurs, 6-9PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities. Is this for you? To be eligible, you must: Live in the West Midlands Be aged 19 or over Earn below £34,194 gross per year Not currently be on another government-funded training programme Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa Cost: Free This is a fully government-funded course - there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire.

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

IT Helpdesk Technician Location: Cambridge Salary : £28,778 - £34,787 depending on qualifications and experience Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country's leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Perse School is looking for an IT Support Technician to join a growing department. This is a key role in dealing with daily technical queries alongside supporting senior members of the team with technical projects. The IT Department is led by the IT Director and split into two teams although they overlap regularly. We operate a wide range of enterprise technologies including VMWare, Veeam, Microsoft 365 platforms such as InTune and PowerApps, cyber security monitoring software and other on-prem/cloud technologies. Along with these technologies, the IT department supplies, manages and supports a wide variety of client devices such as one-to-one student computers, staff laptops and fixed desktops. The IT Helpdesk Technician's purpose is to provide an excellent level of support to the school community, to include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice. The IT Helpdesk Technician supports all three schools. It is therefore a requirement of the role that the post holder be flexible in their approach and able to work both independently and as part of the broader IT team. Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities. To Apply Further details including how to apply can be obtained from our website when you click apply. Closing date: Monday 6th April at 5pm but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. The School actively supports equality, diversity and inclusion and encourages applications from all sections of society. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates' suitability to work with children.

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills Solid experience of Google Workspace & Chromebooks High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£31,000 per annum, depending on experience

Technegydd Cymorth Systemau Gwybodaeth Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd) Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwâr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl. Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno â ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rôl swydd hon. Y Manteision - Cyflog o £26,403 - £29,064 y flwyddyn - Cynllun pensiwn - Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd - Gostyngiadau a rhaglenni cymorth ariannol - Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol Y Rôl Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth. Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd. Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn ôl yr angen. Bydd eich rôl hefyd yn cynnwys: - Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS - Rheoli nwyddau traul TG a lefelau stoc - Cynnal profion PAT - Darparu hyfforddiant TG sylfaenol i staff ac Aelodau Amdanoch Chi I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need: - Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg - Profiad gyda MS Office a meddalwedd cyffredinol - Profiad gyda chaledwedd - Profiad gyda systemau GIS a GPS - Cymhwyster neu brofiad perthnasol o systemau gwybodaeth - Trwydded yrru lawn, ddilys Gall y swydd hon olygu gweithio'n achlysurol gyda'r nos ac ar benwythnosau. Y dyddiad cau ar gyfer y rôl hon yw 13 Ebrill 2026. Gall sefydliadau eraill alw'r rôl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth. Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. Information Systems Support Technician Penrhyndeudraeth, Gwynedd (with travel between sites) About Us Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role. The Benefits - Salary of £26,403 - £29,064 per annum - Pension scheme - 360 Wellbeing App, including GP access, mental health support, and fitness resources - Discounts and financial support programs - The chance to work in an area of outstanding natural beauty The Role As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required. Your role will also involve: - Creating maps, layouts and reports using GIS tools - Managing IT consumables and stock levels - Carrying out PAT testing - Delivering basic IT training to staff and Members About You To be considered as an Information Systems Support Technician, you will need: - The ability to communicate in Welsh and English - Experience with MS Office and general software - Experience with hardware - Experience with GIS and GPS systems - A relevant qualification or experience of information systems - A full, valid driving licence This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026. Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician. So, if you're ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35) Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

Our client is a multi-award-winning organisation listed on the London Stock Exchange and recognised as one of the UK's top 25 managed service technology providers. With consistent year-on-year growth, they offer excellent career development opportunities within a forward-thinking, customer-focused environment. The role Our client is seeking an ambitious and customer-focused IT Service Technician to support their school customers. This is a fast-paced and varied position where the successful candidate will be embedded within schools, acting as the on-site IT Technician. The role involves visiting multiple school sites throughout the week, delivering both scheduled and reactive support. Flexibility is essential, as priorities may change at short notice to meet business and client needs. This opportunity is ideal for someone who enjoys problem-solving, working independently, and gaining exposure to a wide range of IT environments. Key responsibilities: Customer Support Attend school sites to provide on-site IT support Act as the primary IT Technician for assigned schools Troubleshoot and resolve issues raised both on-site and via support systems Contribute to project or support work when not engaged on-site Customer Satisfaction Take ownership of support issues from allocation through to resolution Maintain clear and regular communication with customers Ensure all work is completed to a high standard or provide clear next steps Documentation & Processes Maintain accurate and up-to-date documentation of systems and activities Record all work within the support system to ensure transparency Follow company and client processes to deliver a consistent, high-quality service Key duties include: Provide 1st line IT support to end users Set up, deploy, and re-image desktops and hardware Maintain antivirus protection and Microsoft security updates Install and configure software in line with licensing requirements Support networking infrastructure (LAN/WAN, DHCP, DNS, switches) Configure and maintain printers and peripheral devices Manage user accounts, permissions, and profiles (Active Directory) Maintain IT asset registers and inventory Support teaching staff with classroom technology Perform general maintenance, troubleshooting, and system housekeeping Liaise with 2nd line support on server-related issues Manage backups, licences, and network security Act as a liaison between school leadership and our client Identify opportunities for service improvements and additional services Essential skills and experience: Strong background in IT support Proven troubleshooting and problem-solving ability Experience with Microsoft Office (Access desirable) Knowledge of mobile technologies (Android & iOS) Networking fundamentals (LAN, WAN, DHCP, DNS, switching) Active Directory and Group Policy experience Experience supporting Windows operating systems and servers Understanding of filtering and safeguarding software Ability to diagnose hardware and software issues Strong communication and organisational skills Ability to prioritise workload effectively Must have prior education experience Desirable Skills Experience with Windows Server Knowledge of SQL Server (triggers, stored procedures) Experience with Cisco Meraki and WatchGuard Virtualisation technologies (VMware or Hyper-V) Backup solutions such as Veeam Requirements Full UK Driving Licence Enhanced DBS certification Feel free to apply if you meet the criteria

About the Role We're working with a well-established client who is looking to add an IT Support Technician to their team, based in Rayleigh, Essex. We've partnered with this company for over six years and placed 46 IT professionals with them. 32 are still there today, which says a lot. They're ambitious, growing steadily, and they genuinely invest in people who want to develop their careers. This is a great opportunity for someone who has already built a solid foundation in IT support and is now looking to continue developing their skills in a stable, supportive environment. The business values reliability, strong customer service, and people who take pride in delivering a great support experience. This role is fully site-based in Rayleigh, with no travel between offices, so you do not need your own car for this position. You'll be joining the on-site team and playing a key role in supporting users with their day-to-day IT needs. IT Support Technician - what will you be doing day to day? You'll be providing hands-on IT support to internal users, helping to ensure systems, devices, and software are running smoothly. This is a varied support role where you'll be involved in resolving technical issues, setting up equipment, and supporting users across the Microsoft environment. You'll be supporting: End-user devices Microsoft-based systems and applications User accounts and access issues Hardware and software support You'll work closely with the wider team, building strong relationships with users and becoming a trusted point of contact for technical support on site. IT Support Technician - key responsibilities: Managing support tickets and service requests through to resolution Troubleshooting desktop, laptop, and general system issues both remotely and in person Supporting users with hardware, software, and Microsoft application queries Setting up and configuring new devices for users Keeping the ticketing system updated with clear and accurate notes Assisting with routine IT maintenance and basic administration tasks Delivering a high level of customer service to users at all levels Working closely with the wider IT team to ensure smooth day-to-day operations IT Support Technician - what they're looking for: At least 6 months' experience in an IT support role Strong knowledge of the Microsoft stack Good experience supporting Windows environments and Microsoft applications Strong communication skills and confidence supporting users of all technical abilities A proactive attitude and willingness to learn Someone reliable, approachable, and happy working as part of an on-site team Tech you'll be working with: Windows 10 / Windows 11 Microsoft 365 Active Directory Outlook Teams Basic desktop and hardware support

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity. Must have a high standard of communication and inter-personal skills to support colleagues and team members. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction.

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

IT Support Technician (1st/2nd Line) - Peterborough - 27/30k + benefits ALH Recruitment are looking to recruit a 1st/2nd Line Support Technician for our client based in Peterborough who continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st/2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating/managing Users/Groups in Active Directory. Creating/managing Users/Groups in Azure AD/Microsoft Entra. Experience with Windows Desktop (7-11) and Server (2012R2 - 2022) Operating Systems. Exchange Online/Microsoft Exchange/Microsoft 365 - SharePoint Online/OneDrive. Backup and DR Solutions e.g. Acronis, Veeam, Windows Servers, etc. Experience with Microsoft Hyper-V. You will also have experience working as part of an existing Support Team using a Ticket System and Remote Support tools. Advantageous: Experience with Linux and macOS and IP Telephone Systems. Knowledge of basic broadband and network troubleshooting. If you feel you have the skills and experience to step into this exciting 1st/2nd Line Technical Support role, please apply below:

IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment On-Site Role Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues Support Microsoft 365 and end-user applications including ERP Act as first responder for IT incidents and system outages Support manufacturing/shop-floor IT systems Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues Maintain accurate documentation and ticket updates Assist with ERP user setup, support and documentation Required Skills & Experience Proven experience in an IT Support Technician, IT Support Analyst, or similar role Strong knowledge of Windows environments and Microsoft 365 Experience supporting desktops, laptops, printers and networked devices Understanding of client/server networking, VPNs, WANs Experience in a manufacturing or food production environment (desirable) ERP system user administration experience (desirable) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: SQL JavaScript ERP systems Working alongside MSPs on infrastructure and development projects

Are you a practical, hands-on IT professional who enjoys solving problems and keeping technology running smoothly? We are looking for an IT Support & Systems Technician to join a busy technology team supporting a large public sector organisation with multiple operational sites. This role is ideal for someone who enjoys variety from configuring equipment and resolving technical issues to supporting users and maintaining reliable IT services across a wide network of locations. The Role You will help ensure that the organisation s technology services operate efficiently and reliably, providing day-to-day technical support and assisting with the installation, maintenance and troubleshooting of IT equipment and systems. Working as part of a collaborative technical team, you will support staff across various departments, helping them get the most from their technology while maintaining high service standards. Key Responsibilities Provide first and second line IT support for hardware, software and system related queries Set up and prepare new equipment including desktops, laptops, mobile devices and other technology before deployment Diagnose and resolve technical issues using monitoring tools, system logs and testing equipment Assist with installation, upgrades and changes to existing IT systems and infrastructure Maintain accurate records of equipment, assets and system configurations Work with colleagues and external suppliers to coordinate installations, maintenance and warranty repairs Support users with guidance and training when new systems or software are introduced Carry out routine checks, updates and preventative maintenance on IT equipment across various sites Assist with technical projects and provide practical support to wider technology teams when required Occasionally work in plant rooms, vehicles or restricted spaces when installing or maintaining equipment Essential Experience supporting Windows operating systems and Microsoft Office applications within a networked environment NVQ Level 3 in an IT-related subject or equivalent practical experience ITIL Foundation certified or willing to work towards the qualification Relevant technical certification or equivalent experience in areas such as Windows Server, desktop operating systems, networking technologies or virtual environments Confident communicator able to explain technical issues clearly to both technical and non-technical users Ability to manage workload effectively, prioritise tasks and meet deadlines in a fast-paced environment Highly organised with the ability to work independently when required Full UK driving licence and willingness to travel between sites as part of the role Desirable Knowledge of technologies such as Windows Server, Active Directory, networking (LAN/WAN), Microsoft Exchange or SharePoint Experience supporting mobile devices and communications equipment, including phones, tablets or radio systems Previous experience working within a large multi-site organisation

IT Support Technician Location: Hull Salary: £25,000 - £30,000 Are you an IT Support technician who enjoys variety, ownership, and getting involved in projects not just tickets? We re partnering with a growing, multi-site business to recruit an IT Support administrator to support a close-knit IT technical team. This is a hands-on, user-facing role where you ll have real autonomy, exposure to infrastructure and data projects, and the chance to make a visible impact across the business. This is a highly user-facing position where no two days are the same. You ll be the go-to person for colleagues across the business supporting everything from day-to-day troubleshooting to assisting with exciting new IT and data projects. What you ll be doing: Acting as the first point of contact for IT support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments Please note: this role is based in Hull and is full onsite. What we re looking for: Proven experience supporting end users in a multi-site IT environment Strong problem-solving and organisational skills Confident communicator with a customer-focused mindset Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server A proactive approach and willingness to learn new technologies Your own transport is needed for this role due to travel to multiple sights. Desirable but not essential: Exposure to Power BI, Docuware, or Merlin ERP Basic coding knowledge or scripting experience Why you ll love it here: You ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skillset in a collaborative, people-focused environment. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

Looking for a Role That Helps You Build a Career in IT? This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations. Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support. The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive. The Role As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently. Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary. The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required. Location: West Midlands Salary: £25,000 - £29,000 Working Pattern: 5 days onsite Key Responsibilities Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory and Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining the business Maintain accurate documentation of issues, resolutions, and user interactions Coordinate equipment orders through approved IT suppliers You will have : Experience in a 1st line IT support or service desk role Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint) Experience with Active Directory or user account management Familiarity with ticketing systems such as ServiceNow or similar platforms Strong troubleshooting and communication skills Full UK Driving License What You ll Gain Exposure to a wide range of IT systems and technologies Experience supporting a multi-site organisation Opportunities to gain experience beyond traditional first line support Development opportunities to progress into 2nd Line IT Support Annual salary reviews and ongoing development opportunities

IT Support Technician Manchester - 5 days a week on-site 3 month contract 120 per day (inside IR35) Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations. Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

Role: ICT Consultant - 2nd Line Location: Slough Salary: 27,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.