748 jobs found

Converge is growing, and we're looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you'll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day. If you're passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we'd love to hear from you. What you'll be doing Providing on site 1st and 2nd line technical support to end users Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure Handling escalations and ensuring incidents are resolved within agreed SLAs Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking Performing proactive maintenance, system checks, and monitoring activities Working closely with the Converge main technical support team on complex issues and root cause analysis Maintaining accurate documentation, ticket updates, and knowledge base articles Delivering excellent customer service and building strong working relationships on site What we're looking for Essential skills & experience Experience working in an IT Service Desk or MSP environment Strong knowledge of: Windows 10/11 Microsoft 365 / Office applications Active Directory Basic LAN/WAN networking Confident troubleshooting hardware and software issues Excellent communication skills and a customer first mindset Ability to work independently and take ownership of incidents Experience with: Microsoft Windows Server () Hyper V or other virtualisation platforms Exchange (On Prem or Online) Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM Monitoring and alerting systems JIRA Project Management Tool Enterprise storage or clustering Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship Who you are Passion for the brand - you bring energy, pride, and commitment to everything you do Growth mindset - you're always learning and striving for improvement Teamwork - you collaborate, support others, and help us achieve shared goals Customer focus - you deliver service that truly puts the customer first Empowering Our People - we invest in your success and development Sustainability & Community at Heart - we act with purpose and impact Customer Centric Excellence - our customers' success drives us Partnerships Built on Trust - we work together to deliver meaningful results

IT Support Technician We have an exciting, permanent opportunity for an IT Support Technician to join our Birmingham office (Longbridge, B31 area - office based), as we continue to grow and integrate with Howden. The team is responsible for supporting and developing the Firm's systems. The systems are Microsoft Windows Servers based with Windows 11 workstations running Microsoft Office 365 Applications. As the IT Support Technician, you will become the face of IT in your local office, so good customer service/communication skills and relationship-building skills are key. Responsibilities Work closely with other IT team members and departments to ensure seamless IT operations and support. Manage personal and team workload and set priorities for support issues with the ability to work on multiple projects concurrently. Manage escalations from within the IT support team, escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Log, track, and manage incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Perform routine maintenance and updates on IT/Video conferencing systems, including servers, networks, and workstations. Managing cloud platforms such as Azure, Office 365 administration and Intune. Create and maintain comprehensive documentation for IT processes, procedures and troubleshooting guides. Assist in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person. Qualifications Excellent communication and interpersonal skills, with a focus on providing exceptional customer service (as some projects will be client-facing). Demonstrate ability to troubleshoot and resolve technical issues efficiently. ITILv4 Foundation Certified or familiarity with ITIL practices and principles is advantageous but not essential. Relevant certifications such as CompTIA A+, Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, or similar are highly desirable but not essential. Knowledge of current IT developments and their importance in a business environment. Commitment to ongoing professional development and staying current with emerging technologies and industry trends. Self-motivation and the ability to manage your workload and be comfortable in taking ownership of things, using your initiative and thinking proactively. Benefits Competitive discretionary annual bonus Generous pension scheme where we contribute 8% of your salary from day one of your employment. Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading. Employee Assistance Programme to support you and your family through any concerns or challenges you may experience. A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, Sports Allowance - we pay up to 50% of your gym/sports membership (up to 50 pm), travel insurance, paid volunteering, and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies. For a full list. Accessibility We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.

# 1st and 2nd Line Support Engineer Aylesbury, Buckinghamshire 100 PercentView Profile Contact 100 PercentApply on company site Share: Stay Safe"Only access Gumtree from and do not follow links sent by other users Share photos and ask lots of questions about the items you are buying and selling If an ad or reply sounds too good to be true, it probably is Use the 'Reply to ad' button for your safety and privacy Don't reply to email addresses hidden in text and pictures Beware of fake Gumtree, eBay or escrow sites and invoices"1 of 6Read all safety tipsHours: Full TimePosted: 12 hours agoSalary: £28,000 - 30,000 - AnnumRecruiter: 100 PercentCloses: 04 Aug 2026Course: NoRecruiter Type: Direct Employer Description1st and 2nd Line Support Engineer Aylesbury £28,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1st and 2nd Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements. As the 1st and 2nd Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity problems Work with third-party providers on escalated issues Maintain IT documentation and asset records Provide occasional IT support for events In order to be successful in your application for the 1st and 2nd Line Support Engineer position - Technical Support post, you should have: At least 1 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration xjnqpsq skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle. If you are a 1st and 2nd Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly

Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party) Senior Platform Owner - Member Experience Hours: 35 hours per week Hybrid working Closing Date: You'll guide long lived cross functional teams working with autonomy and purpose across App, Portal and Identity capabilities, supported by the Society's modern engineering ecosystem, including automation first CI/CD pipelines, observability by default, decoupled architecture, cloud platforms, API and event streaming foundations. Working in partnership with Product Owners, Platform Leads, Engineers, Security, Architecture and Data teams, you'll own the multi year platform vision, define platform contracts and standards, drive resilience and accessibility, and continuously evolve the platform to meet the needs of members, brokers and colleagues. You'll role model our behaviours. Be Accountable, Be Curious, Be Collaborative, Be Brave . and foster a culture where teams can innovate safely, experiment, and deliver small, frequent improvements that compound into exceptional experiences.This is a true leadership opportunity: you'll manage platform budgets, align technology and business stakeholders, ensure world class identity and authentication journeys, champion secure by design practices, and nurture a healthy technology culture where talented people can thrive. If you're excited by the idea of shaping one of the most important platforms in the organisation. and building digital experiences that genuinely help people save, buy homes, and feel confident about their financial futures, we'd love to talk to you.Not just another building society. Not just another job.We're the fourth largest building society in the UK , and proudly mutual, owned by our members, not shareholders. That means every decision we make is about doing the right thing for our customers and colleagues.Our people say Skipton is a great place to work, and now it's officially recognised as the happiest place to live in Great Britain. Whatever your background or ambitions, we'll help you grow, thrive, and shape a better future. Why This Role Matters The Member Experience Platform sits at the very heart of Skipton's digital relationship with its members. powering the Mobile App, Member Portal, and Customer Identity capabilities that enable people to securely access, manage and enhance their financial lives. As we continue to build a modern mutual grounded in simplicity, trust and great digital experiences, this platform is one of the Society's most important strategic assets. We deliver value through small, safe, frequent changes, powered by a system designed for flow and quality. Your leadership will ensure our digital channels feel seamless, intuitive, resilient and personal, enabling journeys that finish more often and feel more human across Homes, Money and Membership. You'll shape how members interact with us every day and create the foundations for future innovation across authentication, personalisation, omni channel journeys and member value What's In It For You Skipton is committed to flexibility, balance, and wellbeing. Alongside hybrid working and a newly refurbished, collaborative head office, you'll enjoy: Annual discretionary bonus scheme 25 days annual leave + bank holidays, rising to 30 with service Holiday trading scheme Up to 10% employer pension contribution Colleague mortgage (conditions apply) Hybrid & electric car salary sacrifice scheme Private medical insurance 3 paid volunteering days per year Inclusive colleague networks (Carers, Pride Alliance, and more) Wellbeing benefits including cycle to work and discounted gym membership A strong commitment to training and development What You'll Be Doing You'll provide strategic leadership across the entire Member Experience Platform. setting a multi year vision that unifies our App, Portal and Identity capabilities into a coherent, stable and continuously improving ecosystem. You'll oversee sub platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, you'll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation first and observability by default practices.You'll mentor cross functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. You'll act as a senior voice in shaping digital identity, device security, authentication journeys and friction free sign in experiences. Through Skipton's delivery mechanism, you'll ensure the right changes land safely, in small steps, and deliver meaningful improvements to our members every month. 1. Leadership in high performance digital delivery A track record of driving fast, safe flow, reducing lead times, increasing deployment frequency, and keeping change failure rates consistently low through automation first, observability led and decoupled delivery practices. 2. Obsession with building the right thing for members You work backwards from member needs, use insight and evidence to invent on their behalf, and shape world class App, Portal and Identity experiences that are simple, personal and intuitive. 3. Strategic platform ownership at scale Deep experience managing complex digital platforms, in a complex eco-system, setting multi year vision, shaping architecture, defining standards and ensuring the platform is secure, resilient, scalable and continuously improving. 4. Inspirational leadership & cross functional influence A skilled leader who can mentor Platform Leads, Product Owners and engineers, build strong partnerships across Architecture, Security, Risk, Product and Finance, and communicate complexity with clarity. 5. A values led, data driven mindset A role model for Skipton's behaviours - Accountable, Curious, Collaborative, Brave - making evidence led decisions, managing suppliers and budgets effectively, and creating a culture of continuous improvement and psychological safety. What You'll Bring You'll be a strategic platform leader with deep experience in managing complex digital platforms at scale, ideally spanning mobile, web and identity technologies. You bring a blend of strong architectural awareness, platform lifecycle management expertise, and the ability to translate business needs into a clear platform roadmap shaped by evidence and data. You excel at inspiring and developing teams, influencing senior stakeholders, and driving high standards around security, access control, resilience, automation, performance and user experience.You'll be comfortable leading within a product centred, agile, platform based organisation, balancing operational excellence with forward looking innovation. Strong communication, budgeting, supplier management and risk ownership come naturally to you, alongside the ability to mentor others and nurture a collaborative, psychologically safe engineering culture. Most importantly, you role model Skipton's behaviours and you're excited by the chance to shape the digital experiences of a modernising mutual

Gumtree is seeking a 1st and 2nd Line Support Engineer in Aylesbury with a salary of £28,000 to £30,000 plus benefits. The role involves providing IT support, troubleshooting, and maintaining IT infrastructure. The ideal candidate should have at least one year of IT support experience, strong knowledge of Windows 10/11, Microsoft 365, and basic networking. A full UK driving license and access to a vehicle are essential.

Overview Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Summary: Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office-based and infield). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (Global), a Driving Licence, and a Passport. Primary Duties & Responsibilities Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products. Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes. Conduct in-field service visits and escalate technical issues with full triage to relevant teams. Support engineering teams and drive product improvement through technical expertise and customer feedback. Act as a technical subject matter expert to train customers and support other team members. Perform other assigned duties. Job Qualifications Preferred: Practical sailing/marine experience, shipyard/vessel work, and training experience. Essential: PC literacy, telephony skills, Microsoft 365 usage, remote customer support (AnyDesk), and communication skills (clear English, verbal and written). Skills: Logical faultfinding, electrical/electronic repair, and understanding of DC circuits and ethernet networking. Traits: Self-motivated, team player, flexible, and organized. Requirements: International travel readiness (Global), manual dexterity, and ability to adapt to changing priorities. Drivers Licence. Needs to be able to work unsupervised whilst away from the office overseas, with ability to make own decisions in line with company policy. Ability to support own judgements without reference to others. This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Posted Tuesday 2 June 2026 at 00:00 Expires Tuesday 16 June 2026 at 23:59 Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. 1st & 2nd Line Support Team Leader Location: Customer Site - Hemel Hempstead Department: Technology & Services Hours: Full time, 37 hours 8:30-17:00 M-Th 8:30-16:30 F (1 hr break) We are seeking an experienced and customer-focused Team Leader to lead the delivery of IT support services at a customer site. This is an excellent opportunity for a technical support professional with leadership experience to take ownership of service delivery, team performance, and customer satisfaction within a fast-paced IT environment. As the Team Leader, you will manage the day-to-day activities of the Service Desk team, act as the primary escalation point for technical issues, and build strong relationships with customer stakeholders to ensure an exceptional support experience. Key Responsibilities Lead, motivate and develop a team of 1st and 2nd Line Support Engineers. Manage daily service desk operations and ensure support requests are handled effectively. Monitor team performance against SLAs, KPIs and customer expectations. Act as the escalation point for complex incidents and service issues. Conduct regular one-to-one meetings, performance reviews and coaching sessions. Ensure team training, development plans and skills matrices remain current. Produce service performance reports and identify opportunities for improvement. Build strong working relationships with customer stakeholders. Ensure all incidents, requests and escalations are managed professionally and within agreed service levels. Support continuous improvement initiatives to enhance service delivery and customer satisfaction. About You You will be a confident and approachable leader with a strong technical support background and a passion for delivering excellent customer service. Previous experience leading or supervising an IT support team. Experience providing 1st and 2nd Line technical support. Strong knowledge of Microsoft Windows desktop operating systems. Excellent knowledge of Microsoft Office applications. Experience working within SLA-driven support environments. Strong troubleshooting, fault diagnosis and problem-solving skills. Excellent communication and stakeholder management skills. Ability to prioritise workloads and perform effectively under pressure. Experience within a Managed Services environment. Knowledge of Microsoft Server environments. Relevant Microsoft or industry certifications. IT-related degree or equivalent qualification. What You'll Bring Strong leadership and people management skills. The ability to build trust and credibility with both customers and colleagues. A proactive approach to service improvement. A passion for developing and supporting team members. What Success Looks Like High levels of customer satisfaction. Achievement of SLA and KPI targets. Effective incident resolution and escalation management. Strong team engagement and development. Continuous improvement of service quality and operational performance. Why Join Us? Opportunity to lead a dedicated onsite support team. Work closely with a key customer in a business-critical environment. Ongoing training and professional development. Career progression opportunities within a growing technology organisation. Supportive and collaborative culture. If you're an experienced IT Support Team Leader looking for your next challenge and enjoy working directly with customers to deliver exceptional service, we'd love to hear from you. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that supports this approach. To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on or alternatively email

Dunfermline, Scotland (Hybrid Working Pattern) Temporary - 6 months ROLE SUMMARY We are currently looking for a skilled and proactive I.T Systems Engineer to join our dynamic IT Operations team in Dunfermline on a 6-month fixed-term contract. In this pivotal role, you will play a key part in supporting, implementing, and optimising our business-critical IT infrastructure, ensuring robust and efficient systems that enable smooth operations across the organisation. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for maintaining and running the backup and recovery procedures. Responsible for carrying out support and maintenance of the IT infrastructure including server, virtualisation and storage platforms. To provide 1st and 2nd line user support, including problem solving and resolution of issues to allow effective use of information systems. Setup and configuration of PC's, servers, Storage and other IT network devices. Maintain and develop documentation and reports associated with IT infrastructure. Liaise with IT colleagues in UK and NA to ensure system availability and reliability. Manage and implementation of scheduled IT Projects. Assist in hardware and software asset management. Ensuring security of IT infrastructure. MINIMUM QUALIFICATIONS Diploma or degree (or equivalent) in IT or related subject or equivalent education gained through work experiences. Previous experience in a network, server, and user support and problem-solving role. Strong working knowledge of VMware vSphere. Strong working knowledge of Windows servers, Microsoft Active Directory. Strong working knowledge of backup and recovery platforms, preferably Dell. Working knowledge of File Services platforms and protocols such as Isilon, Nasuni, NFS / SMB. Ability to administer a multi-site infrastructure including servers, storage and virtualisation. Working knowledge of current communications devices and protocols, server and desktop technologies. Ability to manage multiple projects, activities and tasks simultaneously. Facilitation and change management skills. Highly developed verbal and written communication skills. Good customer and vendor relationship skills. Awareness of the importance of change control and customer-driven service for internal and external audiences. Ability to work flexibly with the team to ensure timely delivery of service. BENEFITS At Optos, we offer a highly competitive compensation and benefits package. EQUAL OPPORTUNITIES EMPLOYER We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.

OT Network Engineer Description Do you want to work to make Power for Good? We're the world's largest independent renewable energy company, guided by a simple yet powerful vision to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset, so that's why we continually invest in them. RES is a family with a diverse workforce, dedicated to the personal and professional growth of our people, no matter what stage of their career they are at. We can promise rewarding work that makes a real impact, the chance to learn from inspiring colleagues across a growing, global network, and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. Position As RES continues to expand its portfolio of assets and services globally, there is an increasing need to adapt the management and operation of the systems and services that support Operational Technology (OT). To address this need, RES has established a global OT Team. We are seeking an experienced and detail oriented Network Engineer to provide 1st & 2nd line support across our OT estate, with primary responsibility for troubleshooting, configuring, and maintaining networking and IT infrastructure. This role is ideal for someone with a solid IT support background who is looking to deepen their networking expertise and grow into the OT space. The role is hybrid (split between office and home location), with a strong focus on day to day support, ticket resolution, and configuration tasks. The successful candidate will also support the wider OT team with periodic onsite hardware deployments across the UK and Ireland, and may occasionally travel in Europe. A willingness to travel as required is expected. Accountabilities Act as support for OT network and infrastructure issues, taking ownership of tickets through to resolution. Remote troubleshooting, support, and configuration of OT systems, network devices, and edge infrastructure. Investigate and resolve incidents involving switches, firewalls, routers, servers, and end user devices, escalating to 3rd line where appropriate. Configure and maintain network equipment in line with established standards (e.g., VLANs, basic routing, firewall rules, switch port configuration). Monitor network health and respond to alerts, proactively identifying and addressing issues before they impact operations. Work remotely with other OT team members and field engineers to provide remote hands support while troubleshooting complex network issues. Maintain accurate documentation, including network diagrams, configuration records, asset registers, and knowledge base articles. Support the rollout of OT hardware by following standard deployment procedures and documentation when required to attend site, ensuring consistent and secure installations. Travel to operational sites on an as needed basis to deploy or support OT hardware (e.g., switches, firewalls, edge devices). Liaise with site contacts, vendors, and internal teams to coordinate access, schedules, and support activities. Ensure compliance with health, safety, and security protocols both remotely and while on site. Team administration duties including coordination of support and deployment schedules, documentation management, and support for onboarding/offboarding processes. Knowledge Strong grasp of networking fundamentals, with a confident understanding of IP addressing, subnetting, VLANs, and basic routing concepts. Working knowledge of switches, routers, firewalls, and servers, including common configuration tasks and troubleshooting techniques. Understanding of common network protocols (TCP/IP, DNS, DHCP, SNMP, SSH, HTTPS) and how to use them in diagnosing issues. Familiarity with firewall rule sets and basic network security principles. Solid navigation, administration, and troubleshooting of Windows (including Server editions); awareness of Active Directory concepts such as users, groups, and group policy. Confident with command line diagnostic tools (ipconfig/ifconfig, ping, tracert, nslookup, telnet). Experience working within a ticketing/ITSM system and following ITIL aligned incident, problem, and change management processes. Understanding of secure access practices (strong passwords, MFA, least privilege access, physical security). Familiarity with Ethernet cabling and physical network setup. Familiarity with cloud technology, especially Azure. Skills Strong analytical and troubleshooting skills, able to work through technical problems logically and methodically. Calm under pressure and able to logically address and execute resolutions to operational incidents. Excellent written and verbal communication skills, able to explain technical issues clearly to both technical and non technical audiences. Strong attention to detail and ability to follow technical instructions and documented procedures accurately. Demonstrates strong organizational skills and the ability to manage multiple tasks, tickets, and priorities independently and efficiently. Passionate about technology and how it can improve business resilience. Comfortable working in a hands on capacity when required, including occasional onsite hardware installation work in line with site specific safety protocols. An individual of integrity who will respect and demonstrate RES values. Sensitive and intuitive, whilst displaying gravitas and credibility. Valid driver's licence and passport, with a willingness to travel as required. Experience Proven experience in a 2nd line IT support, network support, or similar role. Hands on experience troubleshooting and configuring network equipment (switches, firewalls, routers) in a production environment. Solid IT foundation spanning Build and Run / Service Delivery, with a broad awareness of enterprise IT environments. Experience working to SLAs within a ticket driven support function. Exposure to OT environments (e.g., manufacturing, utilities, energy) is a plus, but not essential - a willingness to learn about OT systems and safety practices is required. Previous experience in a field based or deployment role is a plus. Willingness to travel periodically across the UK and EMEA region to support deployments and onsite activities. Qualifications Accreditation or certification relating to hardware and software, e.g. CompTIA A+. Vendor qualifications or equivalent that show fundamental skills in networking technologies, e.g. CompTIA Network+. Cisco CCNA, Fortinet NSE, or equivalent vendor networking certification is highly desirable. ITIL Foundation or equivalent service management certification is desirable. At RES, we celebrate differences as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.

Overview Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. To meet the unique challenges of global markets, Susquehanna applies machine learning and advanced quantitative research to vast datasets in order to uncover actionable insights and build effective strategies. By uniting deep market expertise with cutting edge technology, we excel in solving complex problems and pushing boundaries together. Susquehanna is looking for a London Support Engineer, who will join our existing London Support team responsible for supporting all teams in Susquehanna's London office which is primarily a highly advanced trade floor. This is a very demanding and varied environment that covers a range of user services for all Susquehanna's London employees. Telecommunications support (including IPC Turret, Cisco Phone, and mobile support) Desktop Support (SCCM Builds, all hardware and software support) Application Support (desktop trading apps, BBG Terminals, Office) Web conferencing and AV administration and support Coordinate and support all visitors, moves and onboarding Inventory Management Printing Support This role involves working in an energetic, dynamic, and fast paced environment providing full support for all employees in London. You will display strong technical ability when making critical support judgments while working under pressure. As a member of the London Support team, you will participate in early morning and late evening shifts and may also be requested to support out of hours work where required. You will collaborate with teams locally, in the Dublin office, and across other offices globally to provide excellent support and services to the business. What we're looking for Provide 1st and 2nd level support - working closely with the software development teams and system architects to provide essential primary support for all desktop software and hardware systems - using tools such as Jira, Confluence, Splunk, WinDbg, Check_MK and Wireshark. Continuous evaluation and improvement of support procedures, development and implementation of required/agreed tools and associated runtime environments. Interact with various internal IT support functions to troubleshoot and resolve problems as they happen. Liaise with technology teams in Ireland, the US and/or external vendors as required. Maintain our Knowledge Base and ensure all relevant run books are up to date. Experience 3+ years providing desktop support for software and hardware systems. Development or trading user support experience is beneficial. Excellent working knowledge of Windows desktop OS Win bit. Ability to monitor and diagnose desktop issues. Ability to modify the system registry for configuring the Windows operating system. PowerShell scripting would be an advantage. BSc in a technical discipline or equivalent experience. Experience working with SCCM would be an advantage. Excellent knowledge of MS Office (2003/2010/2016/O365), in particular Excel. Strong knowledge of Active Directory. Strong working knowledge of peripherals, printers, graphics cards. Hardware experience (KVM switches, multiple screens set up 4x 4k screens , ability to replace components such as graphics cards, CPUs, etc.). BSc in a technical discipline or equivalent experience. Personal Skills Initiative - proven record of seeking continuous improvement and implementing best practice in a technology environment. Ability to work under pressure and tight deadlines. Self motivated and creative. Strong communication (verbal and written) - ability to convey technically complex subjects in a clear and concise manner. Attention to detail - thorough in work carried out. Interpersonal - friendly and approachable. Teamwork - working together to meet deadlines. Excellent time management, organization and prioritization skills. Flexibility - all members of the team participate in early morning and out of hours support schedules. Desire to learn and improve skills and knowledge.

Overview Start your Engineering career by choosing an Engineering Apprenticeship at apetito. Commencing 17th September 2026, the apprenticeship is for 4 years. Full time, 5 days per week in Trowbridge. On your development journey, you will work towards a Level 3 Mechatronics Maintenance Technician qualification, with a combination of on-the-job learning, at apetito's food manufacturing facility, and residential training at one of the most advanced technical training facilities in the UK. Learn more about apprenticeships with Make UK here. We are introducing cutting-edge technology into our existing factory and also have plans underway to build a new world class regenerative food manufacturing factory in Trowbridge. We are looking for talented and enthusiastic people who would like to join us in this new chapter. You will work within a team of 25 engineers in our factory where you will learn how to carry out routine maintenance, fault finding and diagnosis, testing and commissioning on advanced food manufacturing equipment. This will develop your ability to effectively carry out proactive and reactive maintenance on the equipment. Your training will be delivered in a supported learning environment by qualified and experienced engineers. As well as investment in residential training to develop your skills, you will receive generous pay and company benefits: Year 1: £22,000 per annum Year 2: £26,436 per annum Year 3: £31,000 per annum Year 4: £36,500 per annum Potential to move into a permanent role, with industry-competitive pay, on completion of the apprenticeship. Level 3 Mechatronics Maintenance Technician qualification: Your residential training will be in Witton, North Birmingham, alongside apprentices from across various industries in Make UK's fully equipped training centre with experienced qualified Engineers. The residential element is sponsored by apetito and includes hotel accommodation, meals and transport to the training facility: Year 1: 6 x 4 week residentials (4 nights Mon Thurs) Year 2: 16 weeks Year 3: 4 weeks Year 4: On the job with apetito First stage interviews will be at our Trowbridge head office. Second stage interviews will be held at Make UK training facility on 18th June 2026 to enable you to see the residential training facilities. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dietitians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Successfully complete the engineering apprenticeship program Support the planned preventative maintenance activities in the facility Support the breakdown recovery activities in the facility Complete and effectively record on the job learning tasks to support the completion of the training program Work under supervision to learn maintenance skills for preventative and reactive maintenance. Work under supervision to carry out root cause analysis, including writing up reports on findings and setting countermeasure ideas and actions. Carry out your duties and responsibilities in line with apetito's Health & Safety policy as well as relevant Health & Safety legislation. Carry out duties in line with apetito's food safety policies and standards Qualifications/Personal Qualities Essential apprenticeship criteria: Hold (or have predicted grades) in at least 4 GCSEs grade C / 4 or above, in Maths, English and a Science Willing to undertake a functional skills assessment in Maths and English equivalent to GCSE grade C / 4 to assess your current skill level Have lived in the UK or EU for the last 5 years Have extended right to work in the UK, without time limitations Willing to complete residential training at Make UK Due to the nature of this apprenticeship, you must be at least 18 years old before 1st September 2026 Essential skills and experience: Able and willing to follow instruction and learn new tasks Able to work flexibly as part of a team Willing to learn and take responsibility for their development Organise own workload Demonstrate a strong work ethic and excellent time keeping Good team player You will need to have enthusiasm, drive and commitment Able to attend work at the required times Able to communicate both written and orally and to present information clearly and concisely with good attention to detail Desirable skills and experience: Food processing / manufacturing and product knowledge Understanding of how to comply with regulations, including food safety and HACCP (Hazard Analysis and Critical Control Points) Principles of electrical systems, including their uses, safety and legislation Services and utilities knowledge, including the importance and impact of energy management and pollution control in food production Company Benefits Competitive salary Sponsored residential training 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Business Development Manager, Treatment Mixers (UK & I) page is loaded Business Development Manager, Treatment Mixers (UK & I)remote type: Remotelocations: Nottingham: Rugby - 1st Floor: Farnborough: Thirsk: Little Eatontime type: Full timeposted on: Posted Todayjob requisition id: R46825Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Xylem's Flygt brand provides best in class mixing solutions for public utility and industrial applications. Our goal is to deliver best-in-class mixing solutions for the global market, and we want to bring on board a passionate Business Development Manager who wants to drive our growth together with a highly skilled and motivated team of treatment experts.This position is responsible for owning, managing, developing, and driving profitable business growth for the Flygt Mixer product line . Best in class sales and marketing strategies and business owner mind set are essential skills for this position. Essential Duties/Principal Responsibilities: Owns regional Mixer business sales targets and budget Lead front-end project sales and drive specification through consultants and engineers Develops, owns and grows the regional sales funnel and channel strategy Manages and supports indirect sales channels and partners to help them accomplish their targets Act as regional product expert providing market, pricing and competitive insights Monitors the business and market conditions and defines actions and counter measures to achieve the businesses financial targets Understands and specifies market requirements, competitive positioning as well as market- and technology trends. Conducts product related market research, Voice of Customer and customer visits in close collaboration with the global Product Management team. Collaborate effectively with Product Management and Marketing team to develop regional- and local launch plans that will empower front end sales as well as indirect channels (product launches, application areas & thought leadership). Conduction of product related trainings, launches and customer consultancyJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.

Business Development Manager, Treatment Mixers (UK & I) page is loaded Business Development Manager, Treatment Mixers (UK & I)remote type: Remotelocations: Nottingham: Rugby - 1st Floor: Farnborough: Thirsk: Little Eatontime type: Full timeposted on: Posted Todayjob requisition id: R46825Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Xylem's Flygt brand provides best in class mixing solutions for public utility and industrial applications. Our goal is to deliver best-in-class mixing solutions for the global market, and we want to bring on board a passionate Business Development Manager who wants to drive our growth together with a highly skilled and motivated team of treatment experts.This position is responsible for owning, managing, developing, and driving profitable business growth for the Flygt Mixer product line . Best in class sales and marketing strategies and business owner mind set are essential skills for this position. Essential Duties/Principal Responsibilities: Owns regional Mixer business sales targets and budget Lead front-end project sales and drive specification through consultants and engineers Develops, owns and grows the regional sales funnel and channel strategy Manages and supports indirect sales channels and partners to help them accomplish their targets Act as regional product expert providing market, pricing and competitive insights Monitors the business and market conditions and defines actions and counter measures to achieve the businesses financial targets Understands and specifies market requirements, competitive positioning as well as market- and technology trends. Conducts product related market research, Voice of Customer and customer visits in close collaboration with the global Product Management team. Collaborate effectively with Product Management and Marketing team to develop regional- and local launch plans that will empower front end sales as well as indirect channels (product launches, application areas & thought leadership). Conduction of product related trainings, launches and customer consultancyJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.

Software Developer Location: London minimum of 3 days a week (for the 1st month it is expected they will be in 5 days, dependent on project) Length: 12 months Salary: £48,000 per annum CANDIDATES MUST BE UK NATIONALS AND ELIGIBLE FOR SC CLEARANCE Role Overview We are seeking an experienced Application Developer with strong expertise in Java and Web Technologies to design, develop, and support enterprise-grade applications. The role involves working across the full software development lifecycle, building scalable solutions using the Java/JEE stack, and contributing to modern, secure, and high-performing systems. You will play a key role in developing clean, reusable code, supporting live services, and mentoring junior team members while following modern engineering standards and DevOps practices. Key Responsibilities Application Development & Engineering Design, develop, and maintain applications using Java/JEE technologies Build and enhance web applications using frameworks and languages such as Java, Groovy, or Ruby Write clean, secure, well-tested code following test-driven development (TDD) principles Develop reusable, open, and maintainable code components Contribute to modern development standards and best practices Architecture & Design Implement enterprise-level features such as: Dependency Injection / Inversion of Control (IoC) Aspect-Oriented Programming (AOP) Functional programming patterns Transaction management frameworks Batch processing solutions Participate in systems design and architecture discussions Support systems integration across enterprise platforms and services DevOps & Delivery Apply DevOps methodologies to improve build, deployment, and delivery pipelines Optimize development processes and continuously improve efficiency Manage availability and capacity of applications Support CI/CD pipelines and automation practices Testing & Quality Champion test-driven development and quality-first principles Ensure code is secure, performant, and resilient Conduct code reviews and improve engineering standards Production Support & Operations Operate and support services in production Monitor applications and identify, troubleshoot, and resolve issues Contribute to service support and ongoing system improvements Collaboration & Mentorship Collaborate with cross-functional teams including product, QA, and operations Coach and mentor junior developers Promote a culture of learning and continuous improvement Maintain strong focus on user needs and experience Core Skills & Expertise Strong experience with Java / JEE and web technologies Knowledge of: Dependency Injection (e.g., Spring) AOP and IoC Data access frameworks (e.g., Hibernate/JPA) Transaction management systems Batch processing frameworks Familiarity with DevOps tools and practices Understanding of: Information security principles System integration and APIs Modern software engineering standards Key Competencies Programming & software engineering excellence Systems design and integration Development process optimisation Prototyping and innovation Service support and reliability engineering Availability and capacity management Strong user focus and problem-solving mindset If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job Title Cloud Operations Engineer (AWS or Azure) - Cheltenham (3 days Office Based) About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role We are looking for an experienced, hands-on Cloud Operations Engineer to join the team responsible for the availability, security, resilience, and performance of our AWS-hosted infrastructure. This is a strictly hands-on, operational role focused on keeping our production environments stable, secure, and performant. You will operate as a core technical practitioner, balancing day-to-day BAU operations and infrastructure changes with continuous improvements to our resilience, automation, monitoring, and security posture. If you thrive in a busy environment, enjoy collaborating with development and security teams, and have a strong bias toward operational discipline, we want to hear from you. About you AWS Expertise: Proven hands-on experience managing AWS-hosted production environments, particularly compute (EC2, ECS), Application Load Balancers (ALB), and networking (VPCs, Security Groups, routing). Core Infrastructure Skills: Strong technical competency in Windows Server administration and foundational networking/load-balancing principles. SQL Server Experience: Operational support knowledge of Microsoft SQL Server (Note: This is not a DBA role, but requires comfort with basic triage and monitoring). Automation & CI/CD: Hands-on experience executing, supporting, and troubleshooting CI/CD pipelines and infrastructure automation issues. Observability Tooling: Proficiency with monitoring systems like Datadog, Amazon CloudWatch, AWS X-Ray, or similar tools. Process-Driven Mindset: A highly disciplined approach to change management, access control, and operational governance, ideally within a regulated environment. What will you be doing? Infrastructure Management: Operate and support our AWS production and non-production environments, focusing heavily on compute services (EC2, ECS), VPC Networking, and storage. Incident Response & Triage: Act as the 1st and 2nd line of defense for platform/application issues. Participate in an out-of-hours on-call rotation for P1/P2 incidents and scheduled deployments. Change & Release Support: Execute approved infrastructure changes following strict security controls. Support delivery teams with automated deployments and troubleshoot failed or degraded CI/CD releases. Database Support: Provide operational support for Microsoft SQL Server (health checks, job monitoring, basic triage, backup verification) and collaborate with DBA teams for deeper optimizations. Monitoring & Observability: Own and optimize monitoring tools (Datadog, CloudWatch, AWS X-Ray) to catch genuine service-impacting issues while reducing alert fatigue. Security & Compliance: Assess and remediate vulnerabilities, assist with compliance audits (ISO, regulatory assurance), and contribute to incident post-mortems. Disaster Recovery: Support resilience activities, including failover testing, game days, and the validation of recovery runbooks. What We Offer Hybrid working We operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts GymFlex offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide. Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location - Milton Keynes Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Experience working as a plumber in domestic housing Full UK Driving Licence with no more than 6 penalty points Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.