IT Support Engineer (Field Based) Location: Home Based - London & Greater London Salary: £35,000-£40,000 + Benefits Are you an experienced IT Support Engineer who enjoys working directly with customers, solving technical challenges and building long-term relationships? We're recruiting on behalf of a well-established and growing technology business looking to expand its customer support team in London. This home-based role offers the opportunity to work independently while being part of a collaborative and supportive technical team. You'll provide a combination of remote and onsite support to a wide range of business customers across London and the surrounding areas. Every day is different, giving you exposure to a broad range of technologies, environments and projects. The Role As an IT Support Engineer, you'll play a key role in ensuring customers receive a first-class IT support service. Your responsibilities will include: Providing 1st and 2nd line IT support to business customers. Diagnosing and resolving hardware, software and networking issues. Installing and configuring desktops, laptops and peripherals. Supporting Microsoft 365 environments. Managing user accounts and permissions within Active Directory. Troubleshooting Windows operating systems and business applications. Visiting customer sites to resolve technical issues and carry out planned work. Assisting with IT installations, upgrades and technology projects. Setting up new users, devices and workstations. Working to agreed service levels while delivering an outstanding customer experience. Building trusted relationships with customers through excellent communication and professionalism. About You You'll enjoy working with people as much as technology and take pride in delivering an excellent customer experience. Ideally you'll have experience with: Windows 10 & Windows 11 Microsoft 365 Active Directory Microsoft Office applications Basic networking (TCP/IP, DNS & DHCP) Desktop and laptop support Hardware troubleshooting and replacement IT Service Desk or Helpdesk ticketing systems Experience with any of the following would be advantageous: Microsoft Entra ID (Azure AD) Microsoft 365 migrations Server infrastructure Cloud technologies ITIL or CompTIA certifications What We're Looking For Previous experience in a 1st/2nd Line IT Support role. Excellent customer service and communication skills. A logical approach to problem solving. The ability to work independently from home. Strong organisational and time management skills. A proactive attitude and willingness to learn. A full UK driving licence essential What's on Offer Home-based working. A varied role combining remote and onsite support. Exposure to a wide range of technologies. Ongoing training and professional development. Supportive and collaborative team culture. Genuine opportunities for career progression. Competitive salary and benefits package. If you're looking for a role where your technical skills, customer service and initiative will be valued, we'd love to hear from you.
22/07/2026
Full time
IT Support Engineer (Field Based) Location: Home Based - London & Greater London Salary: £35,000-£40,000 + Benefits Are you an experienced IT Support Engineer who enjoys working directly with customers, solving technical challenges and building long-term relationships? We're recruiting on behalf of a well-established and growing technology business looking to expand its customer support team in London. This home-based role offers the opportunity to work independently while being part of a collaborative and supportive technical team. You'll provide a combination of remote and onsite support to a wide range of business customers across London and the surrounding areas. Every day is different, giving you exposure to a broad range of technologies, environments and projects. The Role As an IT Support Engineer, you'll play a key role in ensuring customers receive a first-class IT support service. Your responsibilities will include: Providing 1st and 2nd line IT support to business customers. Diagnosing and resolving hardware, software and networking issues. Installing and configuring desktops, laptops and peripherals. Supporting Microsoft 365 environments. Managing user accounts and permissions within Active Directory. Troubleshooting Windows operating systems and business applications. Visiting customer sites to resolve technical issues and carry out planned work. Assisting with IT installations, upgrades and technology projects. Setting up new users, devices and workstations. Working to agreed service levels while delivering an outstanding customer experience. Building trusted relationships with customers through excellent communication and professionalism. About You You'll enjoy working with people as much as technology and take pride in delivering an excellent customer experience. Ideally you'll have experience with: Windows 10 & Windows 11 Microsoft 365 Active Directory Microsoft Office applications Basic networking (TCP/IP, DNS & DHCP) Desktop and laptop support Hardware troubleshooting and replacement IT Service Desk or Helpdesk ticketing systems Experience with any of the following would be advantageous: Microsoft Entra ID (Azure AD) Microsoft 365 migrations Server infrastructure Cloud technologies ITIL or CompTIA certifications What We're Looking For Previous experience in a 1st/2nd Line IT Support role. Excellent customer service and communication skills. A logical approach to problem solving. The ability to work independently from home. Strong organisational and time management skills. A proactive attitude and willingness to learn. A full UK driving licence essential What's on Offer Home-based working. A varied role combining remote and onsite support. Exposure to a wide range of technologies. Ongoing training and professional development. Supportive and collaborative team culture. Genuine opportunities for career progression. Competitive salary and benefits package. If you're looking for a role where your technical skills, customer service and initiative will be valued, we'd love to hear from you.
Planning Analyst Planning Analyst will be rresponsible for planning, controlling, and scheduling production activities to ensure product standardization. Technical Sales Representative - GTA The Technical Sales Representative - GTA plays a pivotal role in facets of day-to-day solution selling of Company products in the assigned branch or region. Customer Service Supervisor We are seeking a motivated and experienced Customer Service Supervisor to oversee the day-to-day operations of customer services teams in Canada. Sales Manager -Retrofit-Northern Region The Sales Manager -Retrofit-Northern Region provides Energy Upgrade business to North region located in Delhi. Senior Buyer Planner As a Senior Buyer Planner, you will play a critical role in aligning demand, supply, and production strategies to ensure optimal service levels, cost efficiency, and operational excellence. Technical Service Manager, Fire Systems Armstrong Fluid Technology is seeking a Technical Service Manager, Fire Systems to lead the technical development, compliance and delivery of fire protection system solutions. This role will act as the subject matter expert, ensuring all fire system designs, products, and installations meet regulatory standards, industry best practice, and client requirements. Manufacturing Engineer The Manufacturing Engineer will be responsible for developing, implementing, and maintaining manufacturing processes to increase efficiency, reduce costs, improve sustainability, and maximize profitability. This role requires collaboration with cross-functional teams, including design, quality, and production teams, to ensure that manufacturing systems are effective and meet the company's production goals. Customer Service Representative - Fluent in German This position will be responsible for all aspects of customer service support for Armstrong Fluid Technology's Continental Europe Business, offering a high standard of customer service and maintaining excellent communication with customers while ensuring a proactive, efficient response to their needs. Supplier Quality Engineer (SQE) In this role, The Supplier Quality Engineer (SQE) plays a vital role in supporting and developing Armstrong's supply chain to achieve world-class performance. Responsible for auditing, verifying, and qualifying new and existing suppliers, the SQE ensures compliance with relevant industry and regulatory standards, while driving continuous improvement across supplier operations. HVAC Regional Sales Manager (M/F/D) - Germany Frankfurt, Frankfurt (Remote) April 27, 2026 In this role, you will be at the helm of our sales efforts within your assigned territory, driving strategies and achieving both personal and group sales goals for both services and products through value-based selling. You'll strive to exceed customer expectations and foster satisfaction through a variety of responsibilities. National Sales Manager - Distribution Channel - Direct/Indirect April 27, 2026 This role is responsible for driving sales growth, strengthening strategic relationships, and delivering booking, shipment, and margin performance across Armstrong's full portfolio of intelligent fluid-flow solutions, including circulating pumps, main plant equipment, aftermarket solutions, and digital performance services. This role will focus on driving revenue growth through direct and distribution channels, managing key accounts, and supporting specification-driven sales of pumps, circulation systems, and performance management solutions for fire safety applications. The role requires strong technical knowledge, a consultative sales approach, and the ability to engage with contractors, consulting engineers, distributors, and end-users. welder The welder position is responsible for Fabricate structural steel support frame assemblies, for packaged pumping systems utilizing GMAW/MIG process. Assembly Trainee (Mechanical) -1st Shift Looking for a hands on career? We're hiring mechanically inclined, motivated individuals who are eager to learn. No extensive experience required-we provide training. Senior ERP LN Technical Analyst Programmer North Tonawanda, USA April 22, 2026 In this role, we are seeking a skilled and detail-oriented ERP LN Technical Analyst Programmer to join our team. The successful candidate plays a crucial role in working to identify technical requirements, streamline programming processes, and ensure the effective Implementation of solutions. Partner with the sales and key account teams to deliver actionable insights on orders, margins, and commercial performance. Track and model sales incentive plans and commission calculations across verticals, channels, and sales reps. Manage rebate accruals and forecasting in collaboration with sales ops and accounting.
22/07/2026
Full time
Planning Analyst Planning Analyst will be rresponsible for planning, controlling, and scheduling production activities to ensure product standardization. Technical Sales Representative - GTA The Technical Sales Representative - GTA plays a pivotal role in facets of day-to-day solution selling of Company products in the assigned branch or region. Customer Service Supervisor We are seeking a motivated and experienced Customer Service Supervisor to oversee the day-to-day operations of customer services teams in Canada. Sales Manager -Retrofit-Northern Region The Sales Manager -Retrofit-Northern Region provides Energy Upgrade business to North region located in Delhi. Senior Buyer Planner As a Senior Buyer Planner, you will play a critical role in aligning demand, supply, and production strategies to ensure optimal service levels, cost efficiency, and operational excellence. Technical Service Manager, Fire Systems Armstrong Fluid Technology is seeking a Technical Service Manager, Fire Systems to lead the technical development, compliance and delivery of fire protection system solutions. This role will act as the subject matter expert, ensuring all fire system designs, products, and installations meet regulatory standards, industry best practice, and client requirements. Manufacturing Engineer The Manufacturing Engineer will be responsible for developing, implementing, and maintaining manufacturing processes to increase efficiency, reduce costs, improve sustainability, and maximize profitability. This role requires collaboration with cross-functional teams, including design, quality, and production teams, to ensure that manufacturing systems are effective and meet the company's production goals. Customer Service Representative - Fluent in German This position will be responsible for all aspects of customer service support for Armstrong Fluid Technology's Continental Europe Business, offering a high standard of customer service and maintaining excellent communication with customers while ensuring a proactive, efficient response to their needs. Supplier Quality Engineer (SQE) In this role, The Supplier Quality Engineer (SQE) plays a vital role in supporting and developing Armstrong's supply chain to achieve world-class performance. Responsible for auditing, verifying, and qualifying new and existing suppliers, the SQE ensures compliance with relevant industry and regulatory standards, while driving continuous improvement across supplier operations. HVAC Regional Sales Manager (M/F/D) - Germany Frankfurt, Frankfurt (Remote) April 27, 2026 In this role, you will be at the helm of our sales efforts within your assigned territory, driving strategies and achieving both personal and group sales goals for both services and products through value-based selling. You'll strive to exceed customer expectations and foster satisfaction through a variety of responsibilities. National Sales Manager - Distribution Channel - Direct/Indirect April 27, 2026 This role is responsible for driving sales growth, strengthening strategic relationships, and delivering booking, shipment, and margin performance across Armstrong's full portfolio of intelligent fluid-flow solutions, including circulating pumps, main plant equipment, aftermarket solutions, and digital performance services. This role will focus on driving revenue growth through direct and distribution channels, managing key accounts, and supporting specification-driven sales of pumps, circulation systems, and performance management solutions for fire safety applications. The role requires strong technical knowledge, a consultative sales approach, and the ability to engage with contractors, consulting engineers, distributors, and end-users. welder The welder position is responsible for Fabricate structural steel support frame assemblies, for packaged pumping systems utilizing GMAW/MIG process. Assembly Trainee (Mechanical) -1st Shift Looking for a hands on career? We're hiring mechanically inclined, motivated individuals who are eager to learn. No extensive experience required-we provide training. Senior ERP LN Technical Analyst Programmer North Tonawanda, USA April 22, 2026 In this role, we are seeking a skilled and detail-oriented ERP LN Technical Analyst Programmer to join our team. The successful candidate plays a crucial role in working to identify technical requirements, streamline programming processes, and ensure the effective Implementation of solutions. Partner with the sales and key account teams to deliver actionable insights on orders, margins, and commercial performance. Track and model sales incentive plans and commission calculations across verticals, channels, and sales reps. Manage rebate accruals and forecasting in collaboration with sales ops and accounting.
Join UsVodafone Business is a leading technology communications company that serves over 6m business customers across SME to multi-national segments and a wide range of industries. By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world, keeping society connected. With our expertise in connectivity, our leading IoT platform and our global scale, we help businesses to deliver the results that they need to progress and thrive. We offer a broad product portfolio to meet specific needs of our customers supporting their digital transformation. Industry analysts have recognised our market leadership for years, including in Software Defined Networking. where this role vacancy has been created.The Senior Product Manager will lead, and provide E2E global lifecycle management for, one or more of our Software Defined Networking technology product lines sold globally by Vodafone Business markets. Pivotal to our future growth ambition, these products include SD-WAN, SASE, LAN, Multi-Cloud Connectivity, and are in high demand with a backdrop of accelerating cloud and digital adoption, hybrid working and business needs for improved security, agility and efficiency.This highly visible, senior product manager role requires proven experience working effectively on a global and multi-market/country basis with a wide range of senior internal and external stakeholders from eco-system partners to Technology, Product Management, GTM/Marketing, Commercial and Finance functions.What you'll doLocation:Malaga/Madrid/London PaddingtonKey role accountabilities:Act as the CEO for your product line(s) on a global basisBuild, scale and lead consistent multi-market products and manage the E2E product lifecyclePeople management for the right candidate, potentially including more junior global product manager &/or product specialist colleaguesStrong collaboration with local market product managers and cross functional teams, to ensure that your products remain relevant and deliver against our Growth, Customer and Simplification objectives.Key accountabilities and decision ownership:Driving strategy for the product line ( 3-year horizon) to meet global business and commercial priorities (e.g. revenue growth, margin, customer acquisition)Full ownership and accountability for the product commercials, business case and P&LCapture and translate global customer/local market needs into clear product line capabilities and features or to optimize existing productsFocus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainabilityCreate and maintain global product roadmaps, ensuring alignment with In-country Product Managers.Ensuring local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fencedInterface to senior leadership team/ decision boards where necessary to ensure visibility and alignment of global product requirements and roadmapsOverseeing the agile product development phase to ensure necessary governance, funding and key deliverables are achieved on time, budget and to quality, working with their respective Senior Technology Product LeadActs as 'chief publicist' for their products to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through their In-country Product Managers and relevant teams (incl. marketing, commercial, sales etc.).Identifying/working with product OEM/ partners determining how they will support the creation of new productsManage all in-life and end-of-life requirements to optimize global product performance, capability and commercials, initiating resolving actions where necessaryWho you areCore competencies, knowledge and experience:Strong background in Enterprise Networking with experience in some or all of Network as a Service, Cloud Connectivity and Software Defined WAN/SASE products (Preferred)History of thought leadership and driving transformational improvementAbility to lead a product line on a global, centralised product management, basis across multiple marketsExperience developing, securing alignment, and executing product line plansAble to spot global technology trends and has a clear understanding of relevant product technologiesStrong influencing and conflict management skills including conflicting local market requirementsThe gravitas to act as the expert for their product portfolio with credibility up to customer 'C' level and senior leadership team (SLT) level.Appropriate experience in leading others (ideally direct reports) and virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition.Able to manage multi-market product business cases, P&Ls and commercials Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver, product and CX healthProduct lifecycle management experience including rationalisation and in-life product growth plansMust have technical / professional qualifications:Graduate, with minimum of a bachelor's degree.SAFe agile trained (preferred)Product Management (preferredBenefitsHybrid work modelBonus on top of the gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees and Family25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.: 282743Please, apply with an English version of your CV.Not a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.
22/07/2026
Full time
Join UsVodafone Business is a leading technology communications company that serves over 6m business customers across SME to multi-national segments and a wide range of industries. By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world, keeping society connected. With our expertise in connectivity, our leading IoT platform and our global scale, we help businesses to deliver the results that they need to progress and thrive. We offer a broad product portfolio to meet specific needs of our customers supporting their digital transformation. Industry analysts have recognised our market leadership for years, including in Software Defined Networking. where this role vacancy has been created.The Senior Product Manager will lead, and provide E2E global lifecycle management for, one or more of our Software Defined Networking technology product lines sold globally by Vodafone Business markets. Pivotal to our future growth ambition, these products include SD-WAN, SASE, LAN, Multi-Cloud Connectivity, and are in high demand with a backdrop of accelerating cloud and digital adoption, hybrid working and business needs for improved security, agility and efficiency.This highly visible, senior product manager role requires proven experience working effectively on a global and multi-market/country basis with a wide range of senior internal and external stakeholders from eco-system partners to Technology, Product Management, GTM/Marketing, Commercial and Finance functions.What you'll doLocation:Malaga/Madrid/London PaddingtonKey role accountabilities:Act as the CEO for your product line(s) on a global basisBuild, scale and lead consistent multi-market products and manage the E2E product lifecyclePeople management for the right candidate, potentially including more junior global product manager &/or product specialist colleaguesStrong collaboration with local market product managers and cross functional teams, to ensure that your products remain relevant and deliver against our Growth, Customer and Simplification objectives.Key accountabilities and decision ownership:Driving strategy for the product line ( 3-year horizon) to meet global business and commercial priorities (e.g. revenue growth, margin, customer acquisition)Full ownership and accountability for the product commercials, business case and P&LCapture and translate global customer/local market needs into clear product line capabilities and features or to optimize existing productsFocus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainabilityCreate and maintain global product roadmaps, ensuring alignment with In-country Product Managers.Ensuring local market requirements are captured and integration, launch and go-to-market resources and budgets are planned and ring-fencedInterface to senior leadership team/ decision boards where necessary to ensure visibility and alignment of global product requirements and roadmapsOverseeing the agile product development phase to ensure necessary governance, funding and key deliverables are achieved on time, budget and to quality, working with their respective Senior Technology Product LeadActs as 'chief publicist' for their products to ensure all Local Market Readiness and launch requirements are consistent, scalable and aligned through their In-country Product Managers and relevant teams (incl. marketing, commercial, sales etc.).Identifying/working with product OEM/ partners determining how they will support the creation of new productsManage all in-life and end-of-life requirements to optimize global product performance, capability and commercials, initiating resolving actions where necessaryWho you areCore competencies, knowledge and experience:Strong background in Enterprise Networking with experience in some or all of Network as a Service, Cloud Connectivity and Software Defined WAN/SASE products (Preferred)History of thought leadership and driving transformational improvementAbility to lead a product line on a global, centralised product management, basis across multiple marketsExperience developing, securing alignment, and executing product line plansAble to spot global technology trends and has a clear understanding of relevant product technologiesStrong influencing and conflict management skills including conflicting local market requirementsThe gravitas to act as the expert for their product portfolio with credibility up to customer 'C' level and senior leadership team (SLT) level.Appropriate experience in leading others (ideally direct reports) and virtual teams and the ability to maintain the right balance between tactical and strategic activity to remain on-top of our game and ahead of our competition.Able to manage multi-market product business cases, P&Ls and commercials Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver, product and CX healthProduct lifecycle management experience including rationalisation and in-life product growth plansMust have technical / professional qualifications:Graduate, with minimum of a bachelor's degree.SAFe agile trained (preferred)Product Management (preferredBenefitsHybrid work modelBonus on top of the gross salary.Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.Intensive Summer Schedule during July and August.Up to 20 days per year of 100% remote work from other locations.Private Health and Life Insurance for employees and Family25 vacation days, plus December 24th and 31st off.Optional Pension Plan.Access to an online learning platform for continuous training.: 282743Please, apply with an English version of your CV.Not a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.
Quickline Communications
Eppleworth, North Humberside
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for an IT manager to keep around 450 colleagues connected, secure and productive as the business scales. Could that be you? If you want a role with genuine ownership of service, security and project delivery. We d love to hear from you. Here s why you ll love this role - Lead, manage and develop a team of IT Engineers and Apprentices, ensuring high quality 1st and 2nd line support across all end-user services. - Own the security posture of the end-user environment, implementing agreed controls and provide evidence supporting ISO 27001 and Telecommunications (Security) Act compliance. - Own the availability, performance and reliability of end user services : M365, devices, LAN/WLAN, voice and mobile - Manage third- party suppliers supporting end user IT services, with clear SLAs and regular performance reviews. - Own SLAs, user satisfaction (CSAT) and service reporting, driving continuous service improvements. Here s why you ll be great in this role - Proven experience managing and developing IT service desk/support teams - Hands on troubleshooting across desktop, applications and networks - Strong working knowledge of cyber security practice and supporting compliance standards (ISO27001, Cyber Essentials) - Strong knowledge of Microsoft 365, Azure and modern workplace tooling. - Experience delivering IT infrastructure or end user projects end to end with vendor coordination. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
22/07/2026
Full time
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for an IT manager to keep around 450 colleagues connected, secure and productive as the business scales. Could that be you? If you want a role with genuine ownership of service, security and project delivery. We d love to hear from you. Here s why you ll love this role - Lead, manage and develop a team of IT Engineers and Apprentices, ensuring high quality 1st and 2nd line support across all end-user services. - Own the security posture of the end-user environment, implementing agreed controls and provide evidence supporting ISO 27001 and Telecommunications (Security) Act compliance. - Own the availability, performance and reliability of end user services : M365, devices, LAN/WLAN, voice and mobile - Manage third- party suppliers supporting end user IT services, with clear SLAs and regular performance reviews. - Own SLAs, user satisfaction (CSAT) and service reporting, driving continuous service improvements. Here s why you ll be great in this role - Proven experience managing and developing IT service desk/support teams - Hands on troubleshooting across desktop, applications and networks - Strong working knowledge of cyber security practice and supporting compliance standards (ISO27001, Cyber Essentials) - Strong knowledge of Microsoft 365, Azure and modern workplace tooling. - Experience delivering IT infrastructure or end user projects end to end with vendor coordination. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis . This is an immediate start and on offer is a 12 month fixed term contract. Hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week. This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working. This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both for the UK head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer who is self stater and can work with minimal supervision across a broad range of technical and IT project work alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows 11 support Office 365 / Microsoft 365 administration Active Directory / Entra access management Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification Suitable candidates for this role will have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users at a 1st & 2nd Line level. Strong communication skills and a genuine passion for delivering excellent customer service are essential. All applicants must be eligible to work in the UK and able to commute to the Winchester office 2-3 days per week. For more information, please apply with an updated CV. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
22/07/2026
Full time
Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis . This is an immediate start and on offer is a 12 month fixed term contract. Hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week. This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working. This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both for the UK head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer who is self stater and can work with minimal supervision across a broad range of technical and IT project work alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows 11 support Office 365 / Microsoft 365 administration Active Directory / Entra access management Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification Suitable candidates for this role will have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users at a 1st & 2nd Line level. Strong communication skills and a genuine passion for delivering excellent customer service are essential. All applicants must be eligible to work in the UK and able to commute to the Winchester office 2-3 days per week. For more information, please apply with an updated CV. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
22/07/2026
Full time
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
IT Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We re looking for an enthusiastic IT Service Desk Analyst to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which will be arranged. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff /Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing Date: 18/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role What You ll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! About You Who We re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join Us Be part of a supportive, inclusive team that values your growth and well-being with opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for the charity. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference If you re excited to help others and grow your IT career, we d love to hear from you! Apply now and become a key part of our Technology support team. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst. Please note this role is being advertised by NFP People on behalf of our client.
22/07/2026
Full time
IT Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We re looking for an enthusiastic IT Service Desk Analyst to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which will be arranged. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff /Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing Date: 18/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role What You ll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! About You Who We re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join Us Be part of a supportive, inclusive team that values your growth and well-being with opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for the charity. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference If you re excited to help others and grow your IT career, we d love to hear from you! Apply now and become a key part of our Technology support team. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst. Please note this role is being advertised by NFP People on behalf of our client.
IT Service Desk Analyst Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for an enthusiastic IT Service Desk Analyst to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which will be arranged. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff /Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing Date: 18/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role What You'll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! About You Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join Us? Be part of a supportive, inclusive team that values your growth and well-being with opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for the charity. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference? If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst. Please note this role is being advertised by NFP People on behalf of our client.
22/07/2026
Full time
IT Service Desk Analyst Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for an enthusiastic IT Service Desk Analyst to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which will be arranged. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff /Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing Date: 18/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role What You'll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! About You Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join Us? Be part of a supportive, inclusive team that values your growth and well-being with opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for the charity. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference? If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT Service Desk Analyst, 1st Line IT Service Desk Support, 2nd Line IT Service Desk Support, 1st Line IT Service Desk Analyst, 2nd Line IT Service Desk Analyst. Please note this role is being advertised by NFP People on behalf of our client.
2nd Line Support Engineer Vacancy Job Title: 2nd Line Support Engineer Salary: Up to £42,000 Location: London (Hybrid - 3 days onsite) Type: Permanent An exciting opportunity has arisen for an experienced 2nd Line Support Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing to a range of IT improvement projects. Key Responsibilities Provide 2nd line support for users across hardware, software and Microsoft technologies. Troubleshoot issues across Windows 10/11, Microsoft 365 and Active Directory. Administer user accounts, permissions and Group Policy within Active Directory and Entra ID. Support Microsoft 365 services including Exchange Online, Teams and SharePoint. Manage devices using Intune and assist with endpoint deployments. Troubleshoot networking issues including DNS, DHCP, TCP/IP and VPN connectivity. Build, image and deploy laptops and desktops. Escalate complex issues where required while maintaining excellent customer service. Assist with IT projects including Microsoft 365, cloud and infrastructure improvements. Maintain accurate documentation within the IT service management system. Essential Skills - 2nd Line Support Engineer Previous experience in a 2nd Line Support Engineer or similar IT support role. Windows 10 & Windows 11 administration and troubleshooting. Active Directory, Group Policy and Entra ID administration. Microsoft 365 including Exchange Online, Teams and SharePoint. Intune or other endpoint management platforms. Networking fundamentals (DNS, DHCP, TCP/IP and VPNs). Hardware troubleshooting, builds and device lifecycle management. Experience using an ITSM/ticketing system. Excellent communication and stakeholder management skills. Desirable - 2nd Line Support Engineer Azure administration experience. PowerShell scripting. VMware or Hyper-V exposure. Microsoft certifications. If you're an experienced 2nd Line Support Engineer looking to join a collaborative team with opportunities to develop your cloud and infrastructure skills, we'd love to hear from you.
22/07/2026
Full time
2nd Line Support Engineer Vacancy Job Title: 2nd Line Support Engineer Salary: Up to £42,000 Location: London (Hybrid - 3 days onsite) Type: Permanent An exciting opportunity has arisen for an experienced 2nd Line Support Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing to a range of IT improvement projects. Key Responsibilities Provide 2nd line support for users across hardware, software and Microsoft technologies. Troubleshoot issues across Windows 10/11, Microsoft 365 and Active Directory. Administer user accounts, permissions and Group Policy within Active Directory and Entra ID. Support Microsoft 365 services including Exchange Online, Teams and SharePoint. Manage devices using Intune and assist with endpoint deployments. Troubleshoot networking issues including DNS, DHCP, TCP/IP and VPN connectivity. Build, image and deploy laptops and desktops. Escalate complex issues where required while maintaining excellent customer service. Assist with IT projects including Microsoft 365, cloud and infrastructure improvements. Maintain accurate documentation within the IT service management system. Essential Skills - 2nd Line Support Engineer Previous experience in a 2nd Line Support Engineer or similar IT support role. Windows 10 & Windows 11 administration and troubleshooting. Active Directory, Group Policy and Entra ID administration. Microsoft 365 including Exchange Online, Teams and SharePoint. Intune or other endpoint management platforms. Networking fundamentals (DNS, DHCP, TCP/IP and VPNs). Hardware troubleshooting, builds and device lifecycle management. Experience using an ITSM/ticketing system. Excellent communication and stakeholder management skills. Desirable - 2nd Line Support Engineer Azure administration experience. PowerShell scripting. VMware or Hyper-V exposure. Microsoft certifications. If you're an experienced 2nd Line Support Engineer looking to join a collaborative team with opportunities to develop your cloud and infrastructure skills, we'd love to hear from you.
Role Overview The Senior ICT Infrastructure Engineer is a hands on, technically authoritative role at the heart of Reply's UK internal infrastructure, responsible for the engineering, architecture, and governance of core endpoint, identity, and Microsoft 365 platforms, including the end to end build and administration of a new tenant. Operating across 1st, 2nd, and 3rd line support, the post holder combines day to day user support and desk side work with expert level incident resolution, security focused configuration, and platform optimisation in a government and defence context. They will own and enhance key services such as Intune, Entra ID, Purview, Conditional Access and endpoint security, while leading improvement initiatives, driving compliance with frameworks such as ISO 27001 and Cyber Essentials, and acting as a senior technical reference point and mentor within the ICT team. Responsibilities Own the engineering, architecture, and governance of core UK ICT platforms, including Microsoft 365, Intune, Entra ID, Purview, Conditional Access, and endpoint security tooling. Provide highly hands on 1st, 2nd, and 3rd line support, from routine user requests and laptop builds through to expert level troubleshooting and complex incident resolution. Lead the end to end provisioning, configuration, and ongoing administration of a new Microsoft 365 tenant, ensuring robust security baselines, Zero Trust principles, and appropriate controls for government and defence contexts. Design, implement, and maintain automation and infrastructure as code solutions (e.g. PowerShell, Microsoft Graph API, Terraform) to improve consistency, efficiency, and compliance. Ensure alignment with key security and compliance frameworks (including ISO 27001, GDPR, Cyber Essentials and relevant government standards), maintaining governance artefacts and technical standards documentation. Act as a senior technical reference point within the ICT team, providing mentoring, guidance, and review for junior colleagues and helping to define escalation paths and support best practices. Produce operational reporting and service trend analysis, recommending and delivering infrastructure improvements to enhance reliability, performance, and security. Engage with internal stakeholders and third party vendors (including Microsoft) to resolve escalations, shape infrastructure roadmaps, and ensure services effectively support Reply's consultants and project teams. About the Candidate Experienced senior infrastructure engineer with at least five years in endpoint management or infrastructure roles, ideally within secure or regulated environments. Deep, hands on expertise across Microsoft 365, Intune (including Autopilot), Entra ID, Conditional Access, and Purview, with a strong focus on security, compliance, and Zero Trust. Proficient in PowerShell scripting and familiar with the Microsoft Graph API; ideally comfortable with infrastructure as code approaches such as Terraform. Strong grounding in Windows and macOS security administration, patching, BitLocker, Defender for Endpoint, DLP, and broader endpoint security tooling. Demonstrable experience working with and owning security and compliance frameworks (e.g. ISO 27001, GDPR, Cyber Essentials) and an understanding of government security classifications. Confident communicator who can lead technical discussions, engage credibly with stakeholders at all levels, and mentor junior ICT colleagues. Holds (or can rapidly obtain) SC clearance, with continuous UK residency for at least five years and willingness to travel to Reply's UK offices as required. Highly hands on, pragmatic, and comfortable switching between low level 1st line tasks and complex 3rd line engineering work as part of a small, collaborative team. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
22/07/2026
Full time
Role Overview The Senior ICT Infrastructure Engineer is a hands on, technically authoritative role at the heart of Reply's UK internal infrastructure, responsible for the engineering, architecture, and governance of core endpoint, identity, and Microsoft 365 platforms, including the end to end build and administration of a new tenant. Operating across 1st, 2nd, and 3rd line support, the post holder combines day to day user support and desk side work with expert level incident resolution, security focused configuration, and platform optimisation in a government and defence context. They will own and enhance key services such as Intune, Entra ID, Purview, Conditional Access and endpoint security, while leading improvement initiatives, driving compliance with frameworks such as ISO 27001 and Cyber Essentials, and acting as a senior technical reference point and mentor within the ICT team. Responsibilities Own the engineering, architecture, and governance of core UK ICT platforms, including Microsoft 365, Intune, Entra ID, Purview, Conditional Access, and endpoint security tooling. Provide highly hands on 1st, 2nd, and 3rd line support, from routine user requests and laptop builds through to expert level troubleshooting and complex incident resolution. Lead the end to end provisioning, configuration, and ongoing administration of a new Microsoft 365 tenant, ensuring robust security baselines, Zero Trust principles, and appropriate controls for government and defence contexts. Design, implement, and maintain automation and infrastructure as code solutions (e.g. PowerShell, Microsoft Graph API, Terraform) to improve consistency, efficiency, and compliance. Ensure alignment with key security and compliance frameworks (including ISO 27001, GDPR, Cyber Essentials and relevant government standards), maintaining governance artefacts and technical standards documentation. Act as a senior technical reference point within the ICT team, providing mentoring, guidance, and review for junior colleagues and helping to define escalation paths and support best practices. Produce operational reporting and service trend analysis, recommending and delivering infrastructure improvements to enhance reliability, performance, and security. Engage with internal stakeholders and third party vendors (including Microsoft) to resolve escalations, shape infrastructure roadmaps, and ensure services effectively support Reply's consultants and project teams. About the Candidate Experienced senior infrastructure engineer with at least five years in endpoint management or infrastructure roles, ideally within secure or regulated environments. Deep, hands on expertise across Microsoft 365, Intune (including Autopilot), Entra ID, Conditional Access, and Purview, with a strong focus on security, compliance, and Zero Trust. Proficient in PowerShell scripting and familiar with the Microsoft Graph API; ideally comfortable with infrastructure as code approaches such as Terraform. Strong grounding in Windows and macOS security administration, patching, BitLocker, Defender for Endpoint, DLP, and broader endpoint security tooling. Demonstrable experience working with and owning security and compliance frameworks (e.g. ISO 27001, GDPR, Cyber Essentials) and an understanding of government security classifications. Confident communicator who can lead technical discussions, engage credibly with stakeholders at all levels, and mentor junior ICT colleagues. Holds (or can rapidly obtain) SC clearance, with continuous UK residency for at least five years and willingness to travel to Reply's UK offices as required. Highly hands on, pragmatic, and comfortable switching between low level 1st line tasks and complex 3rd line engineering work as part of a small, collaborative team. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Canvas Reply is hiring a Senior ICT Infrastructure Engineer to own engineering, architecture and governance of UK ICT platforms, especially Microsoft 365, Intune, Entra ID and security tooling. You will deliver hands-on 1st-3rd line support, advanced incident resolution and security-focused configuration in a government/defence context. You will drive automation using PowerShell, Graph API and Terraform, ensuring compliance with ISO 27001, GDPR and Cyber Essentials while mentoring junior team
22/07/2026
Full time
Canvas Reply is hiring a Senior ICT Infrastructure Engineer to own engineering, architecture and governance of UK ICT platforms, especially Microsoft 365, Intune, Entra ID and security tooling. You will deliver hands-on 1st-3rd line support, advanced incident resolution and security-focused configuration in a government/defence context. You will drive automation using PowerShell, Graph API and Terraform, ensuring compliance with ISO 27001, GDPR and Cyber Essentials while mentoring junior team
Salary: £97,000 - £105,000 Contract Type: 12 month maternity cover Work Life Balance: Hybrid, 2 days per week at our Northampton office Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us. At Staysure Group, we're committed to delivering exceptional experiences for our customers while maintaining the highest standards of information security and data protection. We're looking for an experienced and motivated Head of Security Operations to join our Information Security team on a maternity cover basis. This is an excellent opportunity to lead a well-established security operations function, working closely with senior stakeholders to ensure our security controls, processes and technologies continue to protect the organisation against an evolving threat landscape. The Opportunity As Head of Security Operations, you'll be responsible for leading our operational security capability, ensuring effective threat management, regulatory compliance and continuous improvement across the security function. You'll manage a team of 3 Information Security Analysts and 3 Security Engineers in Sri Lanka, oversee security operations activities, and play a key role in driving security awareness and best practice throughout the business. Key Responsibilities Act as the organisation's 1.5 Line of Defence for Information Security Build out and manage the 1st Line of Defence; 3 Information Security Analysts in Sri Lanka Manage the Security Testing Team; 3 Security Engineers in Sri Lanka Oversee security incident management from both operational and compliance perspectives Drive vulnerability management activities and remediation programmes Manage and optimise security tooling and monitoring capabilities Analyse threats and vulnerabilities, ensuring appropriate escalation and response processes are in place Lead threat intelligence activities and coordinate remediation actions Manage security controls supporting PCI DSS compliance Develop and maintain reporting and Measures of Effectiveness for ISO 27001 Identify, assess and report on information security risks Support audits, assessments, testing and compliance reviews Review existing security technologies and recommend enhancements where appropriate Develop and maintain information security policies, procedures and standards Build strong relationships across the business, promoting a positive security culture and embedding security best practice About You You'll be a security professional with a strong operational background, excellent leadership skills and the ability to influence stakeholders at all levels. Essential Skills & Experience CISSP, CISM or CRISC certification ISO 27001 Lead Implementor/Auditor qualification, or a minimum of three years' experience supporting an ISO 27001-certified organisation Strong knowledge of security frameworks including ISO 27001, ISO 22301, PCI DSS and ITIL Experience developing, implementing and maintaining information security policies and procedures Deep understanding of security technologies, controls and operational security practices Experience assessing control maturity and driving continuous improvement Proven experience managing security incidents, operational security services and information security risks Understanding of the opportunities and risks associated with AI technologies Knowledge of GDPR and the Data Protection Act 2018 Understanding of Disaster Recovery and Business Continuity planning Knowledge of cloud technologies and cloud security principles Excellent stakeholder management, communication and influencing skills Strong presentation skills with the ability to engage technical and non-technical audiences alike We're assembling a diverse team where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
22/07/2026
Full time
Salary: £97,000 - £105,000 Contract Type: 12 month maternity cover Work Life Balance: Hybrid, 2 days per week at our Northampton office Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us. At Staysure Group, we're committed to delivering exceptional experiences for our customers while maintaining the highest standards of information security and data protection. We're looking for an experienced and motivated Head of Security Operations to join our Information Security team on a maternity cover basis. This is an excellent opportunity to lead a well-established security operations function, working closely with senior stakeholders to ensure our security controls, processes and technologies continue to protect the organisation against an evolving threat landscape. The Opportunity As Head of Security Operations, you'll be responsible for leading our operational security capability, ensuring effective threat management, regulatory compliance and continuous improvement across the security function. You'll manage a team of 3 Information Security Analysts and 3 Security Engineers in Sri Lanka, oversee security operations activities, and play a key role in driving security awareness and best practice throughout the business. Key Responsibilities Act as the organisation's 1.5 Line of Defence for Information Security Build out and manage the 1st Line of Defence; 3 Information Security Analysts in Sri Lanka Manage the Security Testing Team; 3 Security Engineers in Sri Lanka Oversee security incident management from both operational and compliance perspectives Drive vulnerability management activities and remediation programmes Manage and optimise security tooling and monitoring capabilities Analyse threats and vulnerabilities, ensuring appropriate escalation and response processes are in place Lead threat intelligence activities and coordinate remediation actions Manage security controls supporting PCI DSS compliance Develop and maintain reporting and Measures of Effectiveness for ISO 27001 Identify, assess and report on information security risks Support audits, assessments, testing and compliance reviews Review existing security technologies and recommend enhancements where appropriate Develop and maintain information security policies, procedures and standards Build strong relationships across the business, promoting a positive security culture and embedding security best practice About You You'll be a security professional with a strong operational background, excellent leadership skills and the ability to influence stakeholders at all levels. Essential Skills & Experience CISSP, CISM or CRISC certification ISO 27001 Lead Implementor/Auditor qualification, or a minimum of three years' experience supporting an ISO 27001-certified organisation Strong knowledge of security frameworks including ISO 27001, ISO 22301, PCI DSS and ITIL Experience developing, implementing and maintaining information security policies and procedures Deep understanding of security technologies, controls and operational security practices Experience assessing control maturity and driving continuous improvement Proven experience managing security incidents, operational security services and information security risks Understanding of the opportunities and risks associated with AI technologies Knowledge of GDPR and the Data Protection Act 2018 Understanding of Disaster Recovery and Business Continuity planning Knowledge of cloud technologies and cloud security principles Excellent stakeholder management, communication and influencing skills Strong presentation skills with the ability to engage technical and non-technical audiences alike We're assembling a diverse team where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
Location: Euston, London (onsite) Rate: £15.00 - £16.00 per hour Duration: ASAP start until mid-August We are currently seeking an IT Systems Administrator to join a busy IT support team to start ASAP on a temporary basis until mid-August, providing first-line technical support to approximately 100 onsite users and a wider user base of around 300 employees across multiple locations. Key Responsibilities: Provide 1st line IT support across hardware, software and user account issues. Support users with Active Directory, Office 365, Citrix and video conferencing platforms including Teams, Zoom and Webex. Escalate complex issues to senior IT team members when required. Assist with IT projects and ongoing system improvements. About You: Previous 1st Line Support or IT Support experience in a corporate office Good knowledge of Active Directory, Office 365 and Citrix environments Strong communication and problem-solving skills. Able to work effectively in a fast-paced environment and provide excellent customer service. Experience of Citrix and Teams Viewer. Desirable: Knowledge of Azure AD and Endpoint Manager. Experience providing remote support to end users. Technical certifications or an IT-related qualification. This is a great opportunity for an immediately available IT professional looking for a short-term assignment within a professional and supportive environment. If you have the above skills and are available to start immediately and commit to this role until mid-August, apply now!
22/07/2026
Seasonal
Location: Euston, London (onsite) Rate: £15.00 - £16.00 per hour Duration: ASAP start until mid-August We are currently seeking an IT Systems Administrator to join a busy IT support team to start ASAP on a temporary basis until mid-August, providing first-line technical support to approximately 100 onsite users and a wider user base of around 300 employees across multiple locations. Key Responsibilities: Provide 1st line IT support across hardware, software and user account issues. Support users with Active Directory, Office 365, Citrix and video conferencing platforms including Teams, Zoom and Webex. Escalate complex issues to senior IT team members when required. Assist with IT projects and ongoing system improvements. About You: Previous 1st Line Support or IT Support experience in a corporate office Good knowledge of Active Directory, Office 365 and Citrix environments Strong communication and problem-solving skills. Able to work effectively in a fast-paced environment and provide excellent customer service. Experience of Citrix and Teams Viewer. Desirable: Knowledge of Azure AD and Endpoint Manager. Experience providing remote support to end users. Technical certifications or an IT-related qualification. This is a great opportunity for an immediately available IT professional looking for a short-term assignment within a professional and supportive environment. If you have the above skills and are available to start immediately and commit to this role until mid-August, apply now!
Role: 1 Line IT Support (6-8 weeks) Location: Oxford (Remote) Salary: £150PD - £160PD ? Profile My client is looking for a 1 Line IT Support Engineer to support them with on going project work that will last 6-8 weeks. We are looking for a 1 Line IT Support Engineer to support users through Windows workstation migrations. This is a customer-focused role where you'll guide users over the phone, helping them through each stage of the migration process and ensuring everything runs smoothly. The ideal candidate should be comfortable troubleshooting: Authentication failures VPN issues Office activation Teams sign-in Outlook profile issues Group Policy delays Temporary profiles Required Desktop Support Windows enterprise environments Active Directory administration Microsoft 365 support Remote support experience PowerShell familiarity VPN troubleshooting If you feel you have the right skill set and available immediately - please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
22/07/2026
Full time
Role: 1 Line IT Support (6-8 weeks) Location: Oxford (Remote) Salary: £150PD - £160PD ? Profile My client is looking for a 1 Line IT Support Engineer to support them with on going project work that will last 6-8 weeks. We are looking for a 1 Line IT Support Engineer to support users through Windows workstation migrations. This is a customer-focused role where you'll guide users over the phone, helping them through each stage of the migration process and ensuring everything runs smoothly. The ideal candidate should be comfortable troubleshooting: Authentication failures VPN issues Office activation Teams sign-in Outlook profile issues Group Policy delays Temporary profiles Required Desktop Support Windows enterprise environments Active Directory administration Microsoft 365 support Remote support experience PowerShell familiarity VPN troubleshooting If you feel you have the right skill set and available immediately - please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Location: Warrington, UK Work Mode: Office Based Employment Type: Contract Duration: 12 Months Rate: £150 per day Positions Available: 2 Shift Requirement: Shift-based role The Role We are seeking an IT Service Desk & Event Management Analyst to provide first and second-line support to end users while proactively monitoring IT infrastructure and services. The successful candidate will play a key role in incident management, service request fulfilment, system monitoring, event correlation, and escalation management to ensure uninterrupted business operations. Key Responsibilities Service Desk Support Act as the first point of contact for IT incidents and service requests via phone, email, chat, and ticketing systems. Provide second-line support for desktop and application issues escalated from first-line teams. Troubleshoot and resolve issues relating to desktops, laptops, mobile devices, enterprise applications, printers, and network connectivity. Deliver remote and deskside support, escalating complex issues to third-line teams when necessary. Log, track, prioritise, and manage tickets within the ITSM platform while ensuring SLA compliance. Provide clear, professional, and customer-focused technical guidance. Administer user accounts across Active Directory, Microsoft 365, VPN, email, and related systems. Create and maintain knowledge base documentation to support continuous improvement. Participate in shift coverage as required. Coordinate major incident communications and support the incident management life cycle through to resolution. Monitoring & Event Management Proactively monitor IT infrastructure, applications, and services using enterprise monitoring tools. Detect, log, and correlate system-generated alerts to distinguish genuine incidents from false positives. Analyse events to identify potential service degradation, risks, and emerging issues. Escalate critical alerts and initiate incident management processes when required. Ensure events are appropriately categorised, documented, and linked to related incidents and problems. Support reporting activities relating to incident trends, system performance, and event management effectiveness. Essential Skills & Experience Experience working in IT Service Desk and End-User Support environments (1st and 2nd Line Support). Strong knowledge of Windows and/or Mac operating systems. Experience supporting Microsoft 365 and common enterprise applications. Familiarity with IT Service Management tools such as ServiceNow, Remedy, or similar platforms. Strong analytical and problem-solving skills with the ability to identify trends and patterns. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. What We're Looking For A customer-focused support professional with strong troubleshooting skills. Someone who can work effectively in a fast-paced operational environment. The ability to manage multiple priorities while maintaining attention to detail. Strong communication skills and a collaborative approach to problem solving. Experience supporting critical business services and responding to incidents within agreed service levels.
22/07/2026
Contractor
Location: Warrington, UK Work Mode: Office Based Employment Type: Contract Duration: 12 Months Rate: £150 per day Positions Available: 2 Shift Requirement: Shift-based role The Role We are seeking an IT Service Desk & Event Management Analyst to provide first and second-line support to end users while proactively monitoring IT infrastructure and services. The successful candidate will play a key role in incident management, service request fulfilment, system monitoring, event correlation, and escalation management to ensure uninterrupted business operations. Key Responsibilities Service Desk Support Act as the first point of contact for IT incidents and service requests via phone, email, chat, and ticketing systems. Provide second-line support for desktop and application issues escalated from first-line teams. Troubleshoot and resolve issues relating to desktops, laptops, mobile devices, enterprise applications, printers, and network connectivity. Deliver remote and deskside support, escalating complex issues to third-line teams when necessary. Log, track, prioritise, and manage tickets within the ITSM platform while ensuring SLA compliance. Provide clear, professional, and customer-focused technical guidance. Administer user accounts across Active Directory, Microsoft 365, VPN, email, and related systems. Create and maintain knowledge base documentation to support continuous improvement. Participate in shift coverage as required. Coordinate major incident communications and support the incident management life cycle through to resolution. Monitoring & Event Management Proactively monitor IT infrastructure, applications, and services using enterprise monitoring tools. Detect, log, and correlate system-generated alerts to distinguish genuine incidents from false positives. Analyse events to identify potential service degradation, risks, and emerging issues. Escalate critical alerts and initiate incident management processes when required. Ensure events are appropriately categorised, documented, and linked to related incidents and problems. Support reporting activities relating to incident trends, system performance, and event management effectiveness. Essential Skills & Experience Experience working in IT Service Desk and End-User Support environments (1st and 2nd Line Support). Strong knowledge of Windows and/or Mac operating systems. Experience supporting Microsoft 365 and common enterprise applications. Familiarity with IT Service Management tools such as ServiceNow, Remedy, or similar platforms. Strong analytical and problem-solving skills with the ability to identify trends and patterns. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. What We're Looking For A customer-focused support professional with strong troubleshooting skills. Someone who can work effectively in a fast-paced operational environment. The ability to manage multiple priorities while maintaining attention to detail. Strong communication skills and a collaborative approach to problem solving. Experience supporting critical business services and responding to incidents within agreed service levels.
Senior Cloud Architect (AWS) Location: Our offices are in Central London, along with several of our customers. Travel to our customer sites is required, the frequency of which will vary from customer-to-customer. You need to be able to travel onsite to London up to 3 days per week, although onsite requirements will vary week to week and customer to customer from 0 to 3 days. Salary: £120,000 £140,000 SC Clearance Requirements: Due to working with several government bodies, SC clearance is required for all our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK based. About Us We are experts in building central cloud platforms, cloud risk mitigation and cloud operating models; providing thought leadership to central government and private enterprise organisations to help them unlock the true value of cloud. Why you should join us At Cloudscaler, you'll be part of a consultancy at the forefront of cloud transformation, trusted by government, defence, and enterprise organisations to deliver complex AWS solutions that make a real national impact. From modernising public services to securing critical infrastructure, the work you do will matter far beyond technology. We combine the agility of a startup with the credibility of an AWS Advanced Partner, creating a high trust, high performance culture where self starters thrive and every voice is heard. You'll work closely with senior leadership and cloud experts, shaping meaningful projects and driving innovation. By joining us, you'll accelerate your personal and professional development through hands on experience with cutting edge cloud solutions. You'll learn directly from experts while contributing to some of the UK's most ambitious cloud programmes, gaining exposure and influence you wouldn't find in a larger consultancy. What We're Looking For We're looking for people who live and breathe cloud; not just delivering solutions, but constantly pushing the boundaries of what's possible and finding better ways to do it. Shaping cloud and platform strategies for enterprise or public sector clients, aligning technology decisions with business objectives. Establishing Cloud Centres of Excellence (CCoE), including operating models, RACI structures, and shared responsibility frameworks. Designing and implementing cloud control frameworks, governance models, and risk/controls for secure and compliant operations. Leading enterprise wide cost optimisation, security, and observability strategies in complex AWS environments. Defining and embedding Well Architected principles across large scale organisations. Advising senior stakeholders on cloud adoption, transformation, and operating model change, backed by a strong track record in cloud consulting and governance. Developing cloud control frameworks, defining risks, controls, and ownership for guardrails. Leading network strategy, managing RAM sharing and network performance monitoring. Benefits Discretionary bonus Discretionary security clearance bonus for those holding certain clearance Periodic offer of share options schemes 25 days' annual leave 5 additional days per year towards training, certifications, or charity work Option to buy additional annual leave up to 5 days per year Public holidays opt out scheme, the option to work on public holidays giving you the flexibility to enjoy your time off when it suits you Certifications and training expensed Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Pension auto enrolment and contribution Employee referral scheme Client referral scheme Cycle to work scheme Travel expenses policy Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our architecture team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
22/07/2026
Full time
Senior Cloud Architect (AWS) Location: Our offices are in Central London, along with several of our customers. Travel to our customer sites is required, the frequency of which will vary from customer-to-customer. You need to be able to travel onsite to London up to 3 days per week, although onsite requirements will vary week to week and customer to customer from 0 to 3 days. Salary: £120,000 £140,000 SC Clearance Requirements: Due to working with several government bodies, SC clearance is required for all our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK based. About Us We are experts in building central cloud platforms, cloud risk mitigation and cloud operating models; providing thought leadership to central government and private enterprise organisations to help them unlock the true value of cloud. Why you should join us At Cloudscaler, you'll be part of a consultancy at the forefront of cloud transformation, trusted by government, defence, and enterprise organisations to deliver complex AWS solutions that make a real national impact. From modernising public services to securing critical infrastructure, the work you do will matter far beyond technology. We combine the agility of a startup with the credibility of an AWS Advanced Partner, creating a high trust, high performance culture where self starters thrive and every voice is heard. You'll work closely with senior leadership and cloud experts, shaping meaningful projects and driving innovation. By joining us, you'll accelerate your personal and professional development through hands on experience with cutting edge cloud solutions. You'll learn directly from experts while contributing to some of the UK's most ambitious cloud programmes, gaining exposure and influence you wouldn't find in a larger consultancy. What We're Looking For We're looking for people who live and breathe cloud; not just delivering solutions, but constantly pushing the boundaries of what's possible and finding better ways to do it. Shaping cloud and platform strategies for enterprise or public sector clients, aligning technology decisions with business objectives. Establishing Cloud Centres of Excellence (CCoE), including operating models, RACI structures, and shared responsibility frameworks. Designing and implementing cloud control frameworks, governance models, and risk/controls for secure and compliant operations. Leading enterprise wide cost optimisation, security, and observability strategies in complex AWS environments. Defining and embedding Well Architected principles across large scale organisations. Advising senior stakeholders on cloud adoption, transformation, and operating model change, backed by a strong track record in cloud consulting and governance. Developing cloud control frameworks, defining risks, controls, and ownership for guardrails. Leading network strategy, managing RAM sharing and network performance monitoring. Benefits Discretionary bonus Discretionary security clearance bonus for those holding certain clearance Periodic offer of share options schemes 25 days' annual leave 5 additional days per year towards training, certifications, or charity work Option to buy additional annual leave up to 5 days per year Public holidays opt out scheme, the option to work on public holidays giving you the flexibility to enjoy your time off when it suits you Certifications and training expensed Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Pension auto enrolment and contribution Employee referral scheme Client referral scheme Cycle to work scheme Travel expenses policy Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our architecture team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Senior Cloud Architect (AWS) - (Multiple) Location: Our offices are in Central London, along with several of our customers. Travel to our customer sites is required; the frequency of which will vary from customer-to-customer. You need to be able to travel onsite to London up to 3 days per week, although onsite requirements will vary week to week and customer to customer from 0 to 3 days. Salary: £120,000-£140,000 SC Clearance Requirements: Due to working with several government bodies, SC clearance is required for all our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based. About Us We are experts in building central cloud platforms, cloud risk mitigation and cloud operating models; providing thought leadership to central government and private enterprise organisations to help them unlock the true value of cloud. Why you should join us At Cloudscaler, you'll be part of a consultancy at the forefront of cloud transformation, trusted by government, defence, and enterprise organisations to deliver complex AWS solutions that make a real national impact. From modernising public services to securing critical infrastructure, the work you do will matter far beyond technology. We combine the agility of a startup with the credibility of an AWS Advanced Partner, creating a high trust, high performance culture where self starters thrive and every voice is heard. You'll work closely with senior leadership and cloud experts, shaping meaningful projects and driving innovation. By joining us, you'll accelerate your personal and professional development through hands on experience with cutting edge cloud solutions. You'll learn directly from experts while contributing to some of the UK's most ambitious cloud programmes, gaining exposure and influence you wouldn't find in a larger consultancy. What We're Looking For Designing and delivering secure, scalable, and resilient AWS platforms for complex enterprise workloads. Architecting large scale systems covering infrastructure, networking, and security, with a strong understanding of AWS reference architectures. Designing and providing the technical governance over the delivery of significant workloads on the cloud. Leading landing zone design and implementation, migration roadmaps, and modernisation programmes. Applying Well Architected principles in hands on technical design, ensuring best practices are consistently met. Building cloud native security solutions to prevent, detect, and remediate risks on AWS. Using a wide range of AWS services (including both platform and workload focused services) in production environments. Designing and delivering workloads using a wide range of AWS services including AWS Organizations, CloudTrail, SecurityHub, GuardDuty, IAM and IAM Identity Center. Providing technical leadership to cross functional delivery teams and setting technical direction for enterprise scale cloud projects. Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP accessPublic holiday opt out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly office Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our architecture team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
22/07/2026
Full time
Senior Cloud Architect (AWS) - (Multiple) Location: Our offices are in Central London, along with several of our customers. Travel to our customer sites is required; the frequency of which will vary from customer-to-customer. You need to be able to travel onsite to London up to 3 days per week, although onsite requirements will vary week to week and customer to customer from 0 to 3 days. Salary: £120,000-£140,000 SC Clearance Requirements: Due to working with several government bodies, SC clearance is required for all our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based. About Us We are experts in building central cloud platforms, cloud risk mitigation and cloud operating models; providing thought leadership to central government and private enterprise organisations to help them unlock the true value of cloud. Why you should join us At Cloudscaler, you'll be part of a consultancy at the forefront of cloud transformation, trusted by government, defence, and enterprise organisations to deliver complex AWS solutions that make a real national impact. From modernising public services to securing critical infrastructure, the work you do will matter far beyond technology. We combine the agility of a startup with the credibility of an AWS Advanced Partner, creating a high trust, high performance culture where self starters thrive and every voice is heard. You'll work closely with senior leadership and cloud experts, shaping meaningful projects and driving innovation. By joining us, you'll accelerate your personal and professional development through hands on experience with cutting edge cloud solutions. You'll learn directly from experts while contributing to some of the UK's most ambitious cloud programmes, gaining exposure and influence you wouldn't find in a larger consultancy. What We're Looking For Designing and delivering secure, scalable, and resilient AWS platforms for complex enterprise workloads. Architecting large scale systems covering infrastructure, networking, and security, with a strong understanding of AWS reference architectures. Designing and providing the technical governance over the delivery of significant workloads on the cloud. Leading landing zone design and implementation, migration roadmaps, and modernisation programmes. Applying Well Architected principles in hands on technical design, ensuring best practices are consistently met. Building cloud native security solutions to prevent, detect, and remediate risks on AWS. Using a wide range of AWS services (including both platform and workload focused services) in production environments. Designing and delivering workloads using a wide range of AWS services including AWS Organizations, CloudTrail, SecurityHub, GuardDuty, IAM and IAM Identity Center. Providing technical leadership to cross functional delivery teams and setting technical direction for enterprise scale cloud projects. Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP accessPublic holiday opt out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly office Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our architecture team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Position Overview MUFG is seeking a Technology Business Manager at Vice President level to join their London office, acting as a senior member within the Office of the Technology COO. This pivotal role offers you the opportunity to work closely with the Technology COO and broader leadership team, driving key priorities across the COO function and supporting the effective operation of MUFG's Technology division throughout EMEA and international entities. You will be instrumental in translating strategy into execution, ensuring strong alignment between Technology and business objectives, and overseeing financial management, workforce strategy, communications, governance, and strategic initiatives. Responsibilities Collaborate closely with peers and leadership teams to ensure seamless delivery of cost optimisation projects, workforce planning activities, employee engagement programmes, and performance management frameworks. Support the COO function in managing the operational aspects of the Technology organisation by ensuring efficient, scalable, and well governed ways of working that align with strategic priorities. Drive delivery of cost optimisation initiatives across workforce, vendors, and operating models while maintaining regulatory compliance around safety and soundness. Lead workforce planning activities including hiring processes, organisational design, and alignment to strategic priorities to ensure optimal talent deployment. Deliver employee engagement initiatives such as survey actions, communications strategies, and culture programmes that foster a positive workplace environment. Coordinate execution of Technology strategy through leadership offsites, planning cycles, and structured demand management across the portfolio. Develop and enhance performance management frameworks including KPIs, scorecards, reporting mechanisms to enable data driven decision making. Support structured prioritisation of resources against key strategic outcomes by balancing workforce capacity with business demand. Drive execution of transformation programmes by translating priorities into actionable initiatives with clear ownership and measurable outcomes. Identify opportunities to improve efficiency by simplifying processes and enhancing execution across the organisation while challenging existing structures constructively. Build strong working relationships with senior stakeholders across business functions to position Technology as a trusted partner and contribute to cross functional initiatives. Qualifications Extensive experience in technology COO or business management positions within financial services where regulatory compliance is paramount. Proven track record supporting delivery of strategic initiatives and operational transformation projects that require collaboration across multiple teams. Experience in financial management practices including budgeting, cost optimisation strategies, and resource allocation within complex organisations. Demonstrated ability to develop workforce strategies encompassing hiring processes, organisational design, talent deployment, and capacity planning. Strong exposure to global organisations with intricate regulatory requirements where stakeholder engagement is critical for success. Excellent communication skills enabling you to deliver clear messaging across diverse audiences including town halls and senior leadership updates. Results oriented approach combined with accountability for delivering measurable outcomes on time amidst tight deadlines. Structured problem solving abilities paired with creative thinking that supports continuous improvement initiatives. Outstanding interpersonal skills allowing you to build trusted relationships across business functions while promoting collaboration and alignment. Advanced proficiency in Microsoft Office tools for reporting, analysis, presentation creation; strong numerical skills underpinning data driven decision making. Benefits Generous pension contributions. Flexible working arrangements. Access to continuous training opportunities. Supportive leadership and inclusive workplace culture. Opportunities to work with emerging technologies such as AI innovation. Equal Opportunity Employer MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. The advert will close on 31st July 2026. We are open to considering flexible working requests in line with organisational requirements.
22/07/2026
Full time
Position Overview MUFG is seeking a Technology Business Manager at Vice President level to join their London office, acting as a senior member within the Office of the Technology COO. This pivotal role offers you the opportunity to work closely with the Technology COO and broader leadership team, driving key priorities across the COO function and supporting the effective operation of MUFG's Technology division throughout EMEA and international entities. You will be instrumental in translating strategy into execution, ensuring strong alignment between Technology and business objectives, and overseeing financial management, workforce strategy, communications, governance, and strategic initiatives. Responsibilities Collaborate closely with peers and leadership teams to ensure seamless delivery of cost optimisation projects, workforce planning activities, employee engagement programmes, and performance management frameworks. Support the COO function in managing the operational aspects of the Technology organisation by ensuring efficient, scalable, and well governed ways of working that align with strategic priorities. Drive delivery of cost optimisation initiatives across workforce, vendors, and operating models while maintaining regulatory compliance around safety and soundness. Lead workforce planning activities including hiring processes, organisational design, and alignment to strategic priorities to ensure optimal talent deployment. Deliver employee engagement initiatives such as survey actions, communications strategies, and culture programmes that foster a positive workplace environment. Coordinate execution of Technology strategy through leadership offsites, planning cycles, and structured demand management across the portfolio. Develop and enhance performance management frameworks including KPIs, scorecards, reporting mechanisms to enable data driven decision making. Support structured prioritisation of resources against key strategic outcomes by balancing workforce capacity with business demand. Drive execution of transformation programmes by translating priorities into actionable initiatives with clear ownership and measurable outcomes. Identify opportunities to improve efficiency by simplifying processes and enhancing execution across the organisation while challenging existing structures constructively. Build strong working relationships with senior stakeholders across business functions to position Technology as a trusted partner and contribute to cross functional initiatives. Qualifications Extensive experience in technology COO or business management positions within financial services where regulatory compliance is paramount. Proven track record supporting delivery of strategic initiatives and operational transformation projects that require collaboration across multiple teams. Experience in financial management practices including budgeting, cost optimisation strategies, and resource allocation within complex organisations. Demonstrated ability to develop workforce strategies encompassing hiring processes, organisational design, talent deployment, and capacity planning. Strong exposure to global organisations with intricate regulatory requirements where stakeholder engagement is critical for success. Excellent communication skills enabling you to deliver clear messaging across diverse audiences including town halls and senior leadership updates. Results oriented approach combined with accountability for delivering measurable outcomes on time amidst tight deadlines. Structured problem solving abilities paired with creative thinking that supports continuous improvement initiatives. Outstanding interpersonal skills allowing you to build trusted relationships across business functions while promoting collaboration and alignment. Advanced proficiency in Microsoft Office tools for reporting, analysis, presentation creation; strong numerical skills underpinning data driven decision making. Benefits Generous pension contributions. Flexible working arrangements. Access to continuous training opportunities. Supportive leadership and inclusive workplace culture. Opportunities to work with emerging technologies such as AI innovation. Equal Opportunity Employer MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. The advert will close on 31st July 2026. We are open to considering flexible working requests in line with organisational requirements.
This scheme that helped to launch the careers of artists like Marla Kether and Grove returns. Saffron is pleased to announce the return of its artist development programme for Black women and gender diverse music creators based in South West England. Beginning this Autumn, the programme will support three artists through mentoring, a creative retreat, music industry training and a bursary towards music creation. You must meet all of the following criteria to be eligible to apply: Living in South West England for the duration of the programme (Sept 2026 - Aug 2027) A musical creative eg. music producer, composer or instrumentalist A woman, non-binary, trans (trans man or woman), intersex or gender non-conforming Black or Black heritage; eg. Black British, Black African or Black Caribbean, including those of mixed-Black heritage Age 18+. There is no maximum age limit Please read out application pack and apply via the form at the back of the document. Deadline for applications is 6pm on 31st July 2026 Access requirements: We understand that deadlines and form-filling can present challenges for some applicants. If you need additional advice, or a video application option,
22/07/2026
Full time
This scheme that helped to launch the careers of artists like Marla Kether and Grove returns. Saffron is pleased to announce the return of its artist development programme for Black women and gender diverse music creators based in South West England. Beginning this Autumn, the programme will support three artists through mentoring, a creative retreat, music industry training and a bursary towards music creation. You must meet all of the following criteria to be eligible to apply: Living in South West England for the duration of the programme (Sept 2026 - Aug 2027) A musical creative eg. music producer, composer or instrumentalist A woman, non-binary, trans (trans man or woman), intersex or gender non-conforming Black or Black heritage; eg. Black British, Black African or Black Caribbean, including those of mixed-Black heritage Age 18+. There is no maximum age limit Please read out application pack and apply via the form at the back of the document. Deadline for applications is 6pm on 31st July 2026 Access requirements: We understand that deadlines and form-filling can present challenges for some applicants. If you need additional advice, or a video application option,
This scheme that helped to launch the careers of artists like Marla Kether and Grove returns. Saffron is pleased to announce the return of its artist development programme for Black women and gender diverse music creators based in South West England. Beginning this Autumn, the programme will support three artists through mentoring, a creative retreat, music industry training and a bursary towards music creation. You must meet all of the following criteria to be eligible to apply: Living in South West England for the duration of the programme (Sept 2026 - Aug 2027) A musical creative eg. music producer, composer or instrumentalist A woman, non-binary, trans (trans man or woman), intersex or gender non-conforming Black or Black heritage; eg. Black British, Black African or Black Caribbean, including those of mixed-Black heritage Age 18+. There is no maximum age limit Please read out application pack and apply via the form at the back of the document. Deadline for applications is 6pm on 31st July 2026 Access requirements: We understand that deadlines and form-filling can present challenges for some applicants. If you need additional advice, or a video application option,
22/07/2026
Full time
This scheme that helped to launch the careers of artists like Marla Kether and Grove returns. Saffron is pleased to announce the return of its artist development programme for Black women and gender diverse music creators based in South West England. Beginning this Autumn, the programme will support three artists through mentoring, a creative retreat, music industry training and a bursary towards music creation. You must meet all of the following criteria to be eligible to apply: Living in South West England for the duration of the programme (Sept 2026 - Aug 2027) A musical creative eg. music producer, composer or instrumentalist A woman, non-binary, trans (trans man or woman), intersex or gender non-conforming Black or Black heritage; eg. Black British, Black African or Black Caribbean, including those of mixed-Black heritage Age 18+. There is no maximum age limit Please read out application pack and apply via the form at the back of the document. Deadline for applications is 6pm on 31st July 2026 Access requirements: We understand that deadlines and form-filling can present challenges for some applicants. If you need additional advice, or a video application option,