Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
We're seeking an experienced Information Security Manager to lead, develop, and continuously improve our Information Security Management System (ISMS) , ensuring compliance with ISO 27001:2022 and protecting the digital infrastructure. In this strategic yet hands-on role, you'll manage cyber risk , drive security governance , and embed a security-first culture across the organisation. You'll also act as the key contact for information assurance, incident response, supplier security , and regulatory compliance . What you'll do: Own and maintain the ISMS in line with ISO 27001 standards. Lead audits, risk assessments, and incident response. Oversee supplier assurance and security governance. Promote cyber awareness and staff training. Support ongoing compliance with GDPR and regulatory frameworks. What we're looking for: Proven experience managing an enterprise ISMS and ISO 27001 audits. Strong knowledge of cyber threats, cloud security (Azure, M365), and GDPR. Hands-on experience in vulnerability management, supplier assurance, and incident response. Excellent communication and stakeholder management skills. Benefits: Competitive salary with bonus scheme Very generous holiday allowance Hybrid working - 3 days per week in Reading Plus a great range of additional employee benefits Project People is acting as an Employment Agency in relation to this vacancy.
12/03/2026
Full time
We're seeking an experienced Information Security Manager to lead, develop, and continuously improve our Information Security Management System (ISMS) , ensuring compliance with ISO 27001:2022 and protecting the digital infrastructure. In this strategic yet hands-on role, you'll manage cyber risk , drive security governance , and embed a security-first culture across the organisation. You'll also act as the key contact for information assurance, incident response, supplier security , and regulatory compliance . What you'll do: Own and maintain the ISMS in line with ISO 27001 standards. Lead audits, risk assessments, and incident response. Oversee supplier assurance and security governance. Promote cyber awareness and staff training. Support ongoing compliance with GDPR and regulatory frameworks. What we're looking for: Proven experience managing an enterprise ISMS and ISO 27001 audits. Strong knowledge of cyber threats, cloud security (Azure, M365), and GDPR. Hands-on experience in vulnerability management, supplier assurance, and incident response. Excellent communication and stakeholder management skills. Benefits: Competitive salary with bonus scheme Very generous holiday allowance Hybrid working - 3 days per week in Reading Plus a great range of additional employee benefits Project People is acting as an Employment Agency in relation to this vacancy.
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
12/03/2026
Full time
Linux Systems Administrator Intermediate to Senior - Working in a vibrant financial environment, candidates will have at least 4 years Linux Systems Administration (ideally more) with any previous Banking/Financial experience beneficial. Job Overview The prospective candidate will be part of a highly technical team working to maintain and enhance the existing trading platforms as well as supporting clients with their implementation of Technology solutions. This is a key role with huge scope to learn new skills, and work with multiple teams. Responsibilities and Duties The successful candidate will be part of a team of highly experienced Linux Sysadmins responsible for the smooth running of all internal systems (Exchange platforms) and associated systems: Deployment and Maintenance of Software/OS/hardware using systems and configuration management tools (RH Satellite, ansible, etc.). Systems capacity planning; creating and maintaining a scalable system for Dev, QA, Test and Production environments. Manage backups and archiving systems/scripts. Patching/patch plans and implementation. Manage monitoring systems such as SolarWinds/Nagios. Projects working with the infrastructure and dev teams to enhance and improve the current technology to maintain a competitive advantage for the trading platforms as well as the company's Technology's suite of products. Areas include topics such as low latency tuning, build specification, research of new products and services, deployment tools, cloud implementation and distribution mechanisms. Assist the company's Exchange Technology clients through the life cycle of the implementation process: Initial specifications/RFP Installation/knowledge transfer/on-site support Integration with clients own existing systems - work with their infra teams as well as our projects and dev team to provide solutions. Provide Linux support and assistance to DevOps team. Prepare and maintain up to date documentation. Out-of-hour's work will be required on occasion, including ad-hoc datacentre visits. Required Skills/Experience 4+ years system administration experience within a RedHat (or RH derivative such as CentOS/Rocky Linux) based environment. Proficiency with Build, CI/CD systems and especially GIT. Previous experience with low latency systems or financial experience desirable. Scripting with Python and bash essential, other languages a bonus. Prior experience with cloud environments desirable (AWS/GCP). Terraform experience a bonus but not necessary. Database administration in replicated environments, (MySQL, Elastic, etc), Able to craft basic SQL queries. Webserver technologies, nginx, NodeJS, JavaScript, Python, Tomcat. Packaging and maintaining software in an RPM based environment. Building and maintaining RH based systems - PXEboot, kickstart, DNS, Ansible, RH Satellite highly desirable. Advanced networking skills via NetworkManager - VLANs, routing, load balancing, multicast, etc. desirable. Experience with backup systems (Veeam or similar). Proficiency with virtualisation software and configuration (eg VMware, Nutanix, Proxmox). Demonstrate strong verbal and written communication skills. Able to interact with multiple technical teams at different organisations. Strong analytical and organizational skills, with passionate attention to detail. Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions. Benefits Include 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy There is a broad salary range of £50 to £110k as Intermediate candidates with the core skills and right attitude/aptitude will be considered along with Senior candidates.
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
12/03/2026
Full time
IntaPeople are working with exclusively with a tech-driven insurance services provider that s looking to grow the team. We re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions. Skills: 2-4 (min) years-experience as an Infrastructure Engineer (or similar role) Experience with 1st, 2nd and 3rd line support Experience supporting hardware and software systems Experience or Exposure with Microsoft Azure cloud or/and AWS Responsibilities (at a glance): You will be supporting Azure & V-Sphere estates, back-end systems and services to the business Working within a collaborative team of circa 15 engineers Implement and monitor system alerts to ensure any failures receive immediate attention Identifying new system hardware and software needs Ensure that support tickets are appropriately recorded Aid in the implementation of bought-in hardware and software systems Liaise with the software development team to ensure smooth roll-out of bespoke software systems Maximising availability (uptime) of essential services Schedule upgrades and security backups of hardware and software systems Champion new systems in the business, ensuring all levels of users have appropriate training Ensuring compliance with licensing regulations Ensure the security of the estate is not compromised Work within strict timeframes and escalate incidents within defined timeframes Provision of out of hours/stand by support for scheduled maintenance and system failures Role at a glance: Infrastructure Engineer Salary - £35,000 - £38,000 depending on experience On call bonus after passing probation On call over time paid ontop of salary 25 days annual leave, plus bank holidays plus your Birthday off paid off Cardiff hybrid working (2days onsite on discussed for team collaboration/training) Strong work life balance culture Discount on insurance products were available Modern, collaborative office environment nr central Cardiff Free onsite parking Team lunches/days etc You must have access to your own transport For more information, click APPLY now. Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered.
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: St. Mawgan / Cornwall region - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary; Flexible Benefits Telent are now looking for a SCIDA Site Engineer in the Southern part of England due to growth. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling across the Cornwall and St. Mawgan sites. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Cornwall and St. Mawgan locations. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (desirable, but will be provided if not already held) SCIDA experience (AIR or other related environments) - Essential Working and practical knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness SC Clearance (or ability to obtain) UK National security requirement DV (Developed Vetting) may also be required Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience Telent - What We Offer: 26 days annual leave; 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
12/03/2026
Full time
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: St. Mawgan / Cornwall region - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary; Flexible Benefits Telent are now looking for a SCIDA Site Engineer in the Southern part of England due to growth. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling across the Cornwall and St. Mawgan sites. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Cornwall and St. Mawgan locations. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (desirable, but will be provided if not already held) SCIDA experience (AIR or other related environments) - Essential Working and practical knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness SC Clearance (or ability to obtain) UK National security requirement DV (Developed Vetting) may also be required Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience Telent - What We Offer: 26 days annual leave; 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
Web Support Analyst East Sussex 28,000 + depending on experience Are you passionate about technology and customer support? Do you thrive in dynamic environments where your skills can make a difference? Our client is looking for a Web Support Analyst to join their vibrant Web Support team! This is a fantastic opportunity to contribute to enhancing online services and making a real impact on customer experiences. What You'll Do: As the primary point of contact for customer web and NCompass (our bespoke EPOS solution) related support, you will: Provide Support: Deliver second-line support for web, NCompass, and integration-related queries via phone and email, ensuring customer satisfaction. Resolve Issues: Investigate and resolve operational issues affecting customer websites and connected systems, using your analytical skills. Utilise Your Skills: Diagnose faults and analyse data using system tools, application interfaces, and SQL queries. Collaborate: Work closely with the Web Manager to escalate defects, development requirements, or infrastructure issues as needed. Operational Excellence: Your role will also involve ensuring the smooth operation of the internal NCompass platform: Make Changes: Perform site-by-site configuration and operational adjustments to meet customer requirements. Implement Updates: Execute controlled front-end changes using HTML, CSS, and JavaScript where applicable. Follow Procedures: Carry out defined server or environment tasks in accordance with documented procedures and authorisation. Record Everything: Ensure all changes are tested, recorded, and applied in line with company policies. Documentation & Communication: You'll play a key role in maintaining clear communication and documentation: Create Guides: Prepare and maintain customer-facing guides, training materials, and operational documentation. Support Procedures: Keep internal support procedures and knowledge resources up to date. Engage: Assist in the preparation of company brochures, newsletters, and web communications to keep everyone informed! Continuous Improvement: We're looking for someone who can help our client evolve and improve: Understand Needs: Develop a deep understanding of customer needs, common challenges, and emerging trends in online selling and web usability. Identify Opportunities: Spot recurring issues and communicate these to the Web Manager and development team for continuous improvement. Be Proactive: Contribute ideas and practical suggestions to enhance the company's web and EPOS platforms. Share Insights: Participate in team discussions to share customer feedback, operational insights, and industry observations. What You'll Need: To succeed in this role, you should have: Understanding of HTML, CSS, and JavaScript for front-end adjustments. Experience using SQL for data investigation and reporting. Familiarity with website platforms, integrations, or EPOS/web-connected systems. General understanding of hosting environments, APIs, or basic server concepts. Experience in a customer-facing technical support or training role. Our client offers a supportive and collaborative environment where your contributions matter. This permanent position is based in East Sussex, providing a perfect blend of professional growth and work-life balance. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
12/03/2026
Full time
Web Support Analyst East Sussex 28,000 + depending on experience Are you passionate about technology and customer support? Do you thrive in dynamic environments where your skills can make a difference? Our client is looking for a Web Support Analyst to join their vibrant Web Support team! This is a fantastic opportunity to contribute to enhancing online services and making a real impact on customer experiences. What You'll Do: As the primary point of contact for customer web and NCompass (our bespoke EPOS solution) related support, you will: Provide Support: Deliver second-line support for web, NCompass, and integration-related queries via phone and email, ensuring customer satisfaction. Resolve Issues: Investigate and resolve operational issues affecting customer websites and connected systems, using your analytical skills. Utilise Your Skills: Diagnose faults and analyse data using system tools, application interfaces, and SQL queries. Collaborate: Work closely with the Web Manager to escalate defects, development requirements, or infrastructure issues as needed. Operational Excellence: Your role will also involve ensuring the smooth operation of the internal NCompass platform: Make Changes: Perform site-by-site configuration and operational adjustments to meet customer requirements. Implement Updates: Execute controlled front-end changes using HTML, CSS, and JavaScript where applicable. Follow Procedures: Carry out defined server or environment tasks in accordance with documented procedures and authorisation. Record Everything: Ensure all changes are tested, recorded, and applied in line with company policies. Documentation & Communication: You'll play a key role in maintaining clear communication and documentation: Create Guides: Prepare and maintain customer-facing guides, training materials, and operational documentation. Support Procedures: Keep internal support procedures and knowledge resources up to date. Engage: Assist in the preparation of company brochures, newsletters, and web communications to keep everyone informed! Continuous Improvement: We're looking for someone who can help our client evolve and improve: Understand Needs: Develop a deep understanding of customer needs, common challenges, and emerging trends in online selling and web usability. Identify Opportunities: Spot recurring issues and communicate these to the Web Manager and development team for continuous improvement. Be Proactive: Contribute ideas and practical suggestions to enhance the company's web and EPOS platforms. Share Insights: Participate in team discussions to share customer feedback, operational insights, and industry observations. What You'll Need: To succeed in this role, you should have: Understanding of HTML, CSS, and JavaScript for front-end adjustments. Experience using SQL for data investigation and reporting. Familiarity with website platforms, integrations, or EPOS/web-connected systems. General understanding of hosting environments, APIs, or basic server concepts. Experience in a customer-facing technical support or training role. Our client offers a supportive and collaborative environment where your contributions matter. This permanent position is based in East Sussex, providing a perfect blend of professional growth and work-life balance. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are partnering with a Insurance firm to hire an experienced Infrastructure Manager to lead and evolve a modern, cloud-first Microsoft Azure and Microsoft 365 environment. Head of I.T needs someone to support him and take some of the workload from him. This is a hands-on leadership role where you will manage a small, high-performing infrastructure team while remaining technically involved in engineering, escalations, and key projects. You'll play a critical part in ensuring secure, reliable, and scalable platforms that support business-critical operations and a modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure or operations leadership experience Background in ITIL-led service environments Experience managing hybrid/cloud estates and modern workplace technologies Ability to balance strategic thinking with technical execution Insurance or broader financial services experience desirable Why Apply? Cloud-first environment with modern tooling Real ownership and influence over technology direction Flexible hybrid working (1-2 days in the City) Competitive salary and benefits If you're a technically strong Infrastructure leader who enjoys rolling up your sleeves while guiding a team, we'd love to hear from you.
12/03/2026
Full time
We are partnering with a Insurance firm to hire an experienced Infrastructure Manager to lead and evolve a modern, cloud-first Microsoft Azure and Microsoft 365 environment. Head of I.T needs someone to support him and take some of the workload from him. This is a hands-on leadership role where you will manage a small, high-performing infrastructure team while remaining technically involved in engineering, escalations, and key projects. You'll play a critical part in ensuring secure, reliable, and scalable platforms that support business-critical operations and a modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure or operations leadership experience Background in ITIL-led service environments Experience managing hybrid/cloud estates and modern workplace technologies Ability to balance strategic thinking with technical execution Insurance or broader financial services experience desirable Why Apply? Cloud-first environment with modern tooling Real ownership and influence over technology direction Flexible hybrid working (1-2 days in the City) Competitive salary and benefits If you're a technically strong Infrastructure leader who enjoys rolling up your sleeves while guiding a team, we'd love to hear from you.
Service Desk Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Service Desk Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
12/03/2026
Full time
Service Desk Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Service Desk Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. At Engine, we take the battle-tested banking technology pioneered by Starling Bank and re-engineer it for the global SaaS market. We currently manage multiple clients on a SaaS basis, and as our client list grows, so does the complexity of our infrastructure. The Mission: Database Manager & Replication Manager We don't believe in manual intervention. While our DBAs take over all responsibility of our PostgreSQL estate, our mission is to build the software layer that makes the "human-in-the-loop" obsolete and empower our technology teams to operate their own databases. We are building the next generation of tooling to manage a massive, multi-tenant estate where automation is the only way to scale. We are forming a new team (hiring for various levels of experience, from Senior through to Principal) to lead a multi-year roadmap focused on the development and evolution of two critical proprietary products: Database Manager: Our central orchestration platform and control plane. It integrates into our internal developer portal to handle ad-hoc maintenance - such as running VACUUMs, managing credential rotation, and terminating slow queries through a clean UI, ensuring no one ever needs direct access to a production database instance. Replication Manager: Our bespoke logical replication service. This system orchestrates and monitors data streaming, allowing us to perform major version upgrades and cross-tenant migrations with only seconds of downtime. We are solving difficult problems at scale, including the exploration of cloud native solutions to allow for a truly cross-cloud database infrastructure. Your goal is to ensure that, as we onboard more global clients, our database infrastructure remains stable, resilient, and autonomous. What you'll get to do Scale for Multi-Tenancy: Design and develop Java-based services within Database Manager to manage an ever-growing number of isolated database estates for our SaaS clients. Evolve Replication Manager: Enhance our data streaming orchestration to ensure "Zero-Downtime" transitions and migrations are seamless across a global footprint. Architect Cross-Cloud Portability: Work with cloud native solutions to build a database layer that is cloud-agnostic, allowing Engine to deploy reliably across different providers. Eliminate Manual Toil: Build high-level abstractions for complex maintenance tasks, ensuring the system proactively heals and maintains itself. Execute a Multi-Year Roadmap: Contribute to the long-term technical strategy of how Engine handles mission-critical data at a global scale. What we're looking for A Software Engineer First: You have deep expertise in Java working with JDBC, and enjoy building robust, testable, and maintainable backend services. You will be well versed in relational modelling and crafting clean DDL. Distributed Systems Enthusiast: You are excited by the challenge of "multi-everything"- multi-tenant, multi-region, and multi-cloud. PostgreSQL & Kubernetes Interest: You understand (or want to learn) the internals of Postgres and how to run it natively on Kubernetes. Systems Thinker: You have a natural "reluctance for manual implementation" and believe that infrastructure should be managed via code and APIs. A Security Mindset: Security is paramount when it comes to the storage and handling of data - we do not allow DBAs or engineers access to production data. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Why join Engine? This is a rare opportunity to sit at the intersection of Software Engineering and Database Internals. You aren't just a user of the cloud; you are building the engine that makes the cloud work for the next generation of global banking. With multiple clients already live and a significant roadmap ahead, the impact of your code will be felt by millions of customers worldwide. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer . Requirements Benefits
12/03/2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. At Engine, we take the battle-tested banking technology pioneered by Starling Bank and re-engineer it for the global SaaS market. We currently manage multiple clients on a SaaS basis, and as our client list grows, so does the complexity of our infrastructure. The Mission: Database Manager & Replication Manager We don't believe in manual intervention. While our DBAs take over all responsibility of our PostgreSQL estate, our mission is to build the software layer that makes the "human-in-the-loop" obsolete and empower our technology teams to operate their own databases. We are building the next generation of tooling to manage a massive, multi-tenant estate where automation is the only way to scale. We are forming a new team (hiring for various levels of experience, from Senior through to Principal) to lead a multi-year roadmap focused on the development and evolution of two critical proprietary products: Database Manager: Our central orchestration platform and control plane. It integrates into our internal developer portal to handle ad-hoc maintenance - such as running VACUUMs, managing credential rotation, and terminating slow queries through a clean UI, ensuring no one ever needs direct access to a production database instance. Replication Manager: Our bespoke logical replication service. This system orchestrates and monitors data streaming, allowing us to perform major version upgrades and cross-tenant migrations with only seconds of downtime. We are solving difficult problems at scale, including the exploration of cloud native solutions to allow for a truly cross-cloud database infrastructure. Your goal is to ensure that, as we onboard more global clients, our database infrastructure remains stable, resilient, and autonomous. What you'll get to do Scale for Multi-Tenancy: Design and develop Java-based services within Database Manager to manage an ever-growing number of isolated database estates for our SaaS clients. Evolve Replication Manager: Enhance our data streaming orchestration to ensure "Zero-Downtime" transitions and migrations are seamless across a global footprint. Architect Cross-Cloud Portability: Work with cloud native solutions to build a database layer that is cloud-agnostic, allowing Engine to deploy reliably across different providers. Eliminate Manual Toil: Build high-level abstractions for complex maintenance tasks, ensuring the system proactively heals and maintains itself. Execute a Multi-Year Roadmap: Contribute to the long-term technical strategy of how Engine handles mission-critical data at a global scale. What we're looking for A Software Engineer First: You have deep expertise in Java working with JDBC, and enjoy building robust, testable, and maintainable backend services. You will be well versed in relational modelling and crafting clean DDL. Distributed Systems Enthusiast: You are excited by the challenge of "multi-everything"- multi-tenant, multi-region, and multi-cloud. PostgreSQL & Kubernetes Interest: You understand (or want to learn) the internals of Postgres and how to run it natively on Kubernetes. Systems Thinker: You have a natural "reluctance for manual implementation" and believe that infrastructure should be managed via code and APIs. A Security Mindset: Security is paramount when it comes to the storage and handling of data - we do not allow DBAs or engineers access to production data. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Why join Engine? This is a rare opportunity to sit at the intersection of Software Engineering and Database Internals. You aren't just a user of the cloud; you are building the engine that makes the cloud work for the next generation of global banking. With multiple clients already live and a significant roadmap ahead, the impact of your code will be felt by millions of customers worldwide. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer . Requirements Benefits
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About Us : At Justice Digital, we're dedicated to leveraging technology to drive impactful change across the justice system. As a Senior Software Developer, you'll play a pivotal role in enhancing access to justice and improving outcomes for offenders through innovative digital solutions. Responsibilities : You'll collaborate closely with fellow developers on our diverse tech stack and embrace opportunities to learn new technologies and systems. We tailor team assignments to align with your skills, interests, and career aspirations. For instance: Enhancing access to justice by developing a service to apply for legal aid in the Legal Aid Agency Supporting victims of crime to apply for compensation in a trauma-informed way by bringing more of the process online in the Criminal Injuries Compensation Authority Improving outcomes for offenders by building tools to manage rehabilitation services in our Probation team Maintaining transparency of government by managing freedom of information requests and parliamentary questions in our Central team Collaboration : You'll collaborate closely with user researchers, product managers, designers, delivery managers, technical architects, and content specialists who share our vision of leveraging technology to transform government services. Our Tech Stack Technologies : We use a diverse range of technologies, and we're seeking individuals who specialise in one or more and are eager to learn new languages and frameworks. Our tech stack includes: Application Code: Java, Kotlin, Python, TypeScript CI/CD: GitHub Actions Monitoring: Sentry Containerisation: Kubernetes, Docker Cloud Infrastructure: AWS Web Interfaces: GOV.UK and MoJ Design Systems Front-End Development : We value a deep understanding of web technologies, emphasising semantic HTML, performant CSS, and JavaScript or TypeScript. Accessibility is a core consideration across all our services. Learning and Support : Once part of our team, we'll support you in mastering our tech stack, regardless of your current experience. Explore our GitHub for insights into our technologies and the services we develop and maintain. Our Community : Join over 400 experienced developers who form our vibrant engineering community across the MoJ. You'll have opportunities to mentor junior colleagues and participate in informal support networks with peers. We encourage active engagement in shaping our engineering culture and community. Career Development : We take pride in our supportive and effective line management. Your skills are highly valued, and we're committed to helping you expand them within the civil service. You'll have opportunities to move between teams or departments, explore new technologies, and take on increased responsibilities aligned with your career goals. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: As a Senior Software Developer, you will: Technical Securely design, build, and maintain APIs, services, and systems. Contribute to and enhance existing codebases. Improve the resilience and stability of software through best practices. Apply methodologies to facilitate continuous delivery. People Develop and mentor team members through line management responsibilities, both formally and informally. Support lead developers in cultivating high-performing teams. Foster a diverse, inclusive culture within the development community, promoting awareness and inclusivity. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Demonstrate proven experience of delivering large and complex software solutions Demonstrate proven experience working in Java or Kotlin and be confident learning new languages Apply modern development and deployment techniques to your work, including continuous integration and continuous delivery Support a culture of software maintenance, clean code, coding standards and practices that make change and consistency easier Write automated tests to continuously validate your work Thrive when you work as part of a team that abides by the spirit of the manifesto of agile software development Enjoy sharing knowledge and working in a multi-disciplinary team Hold yourself and others to a high standard Solve problems in a systematic and innovative way Willingness to be assessed against the requirements for SC clearance
12/03/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About Us : At Justice Digital, we're dedicated to leveraging technology to drive impactful change across the justice system. As a Senior Software Developer, you'll play a pivotal role in enhancing access to justice and improving outcomes for offenders through innovative digital solutions. Responsibilities : You'll collaborate closely with fellow developers on our diverse tech stack and embrace opportunities to learn new technologies and systems. We tailor team assignments to align with your skills, interests, and career aspirations. For instance: Enhancing access to justice by developing a service to apply for legal aid in the Legal Aid Agency Supporting victims of crime to apply for compensation in a trauma-informed way by bringing more of the process online in the Criminal Injuries Compensation Authority Improving outcomes for offenders by building tools to manage rehabilitation services in our Probation team Maintaining transparency of government by managing freedom of information requests and parliamentary questions in our Central team Collaboration : You'll collaborate closely with user researchers, product managers, designers, delivery managers, technical architects, and content specialists who share our vision of leveraging technology to transform government services. Our Tech Stack Technologies : We use a diverse range of technologies, and we're seeking individuals who specialise in one or more and are eager to learn new languages and frameworks. Our tech stack includes: Application Code: Java, Kotlin, Python, TypeScript CI/CD: GitHub Actions Monitoring: Sentry Containerisation: Kubernetes, Docker Cloud Infrastructure: AWS Web Interfaces: GOV.UK and MoJ Design Systems Front-End Development : We value a deep understanding of web technologies, emphasising semantic HTML, performant CSS, and JavaScript or TypeScript. Accessibility is a core consideration across all our services. Learning and Support : Once part of our team, we'll support you in mastering our tech stack, regardless of your current experience. Explore our GitHub for insights into our technologies and the services we develop and maintain. Our Community : Join over 400 experienced developers who form our vibrant engineering community across the MoJ. You'll have opportunities to mentor junior colleagues and participate in informal support networks with peers. We encourage active engagement in shaping our engineering culture and community. Career Development : We take pride in our supportive and effective line management. Your skills are highly valued, and we're committed to helping you expand them within the civil service. You'll have opportunities to move between teams or departments, explore new technologies, and take on increased responsibilities aligned with your career goals. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Key Responsibilities: As a Senior Software Developer, you will: Technical Securely design, build, and maintain APIs, services, and systems. Contribute to and enhance existing codebases. Improve the resilience and stability of software through best practices. Apply methodologies to facilitate continuous delivery. People Develop and mentor team members through line management responsibilities, both formally and informally. Support lead developers in cultivating high-performing teams. Foster a diverse, inclusive culture within the development community, promoting awareness and inclusivity. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Demonstrate proven experience of delivering large and complex software solutions Demonstrate proven experience working in Java or Kotlin and be confident learning new languages Apply modern development and deployment techniques to your work, including continuous integration and continuous delivery Support a culture of software maintenance, clean code, coding standards and practices that make change and consistency easier Write automated tests to continuously validate your work Thrive when you work as part of a team that abides by the spirit of the manifesto of agile software development Enjoy sharing knowledge and working in a multi-disciplinary team Hold yourself and others to a high standard Solve problems in a systematic and innovative way Willingness to be assessed against the requirements for SC clearance
Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
12/03/2026
Full time
Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
Location Newport, NP10 8QQ About the job Job summary Digital Delivery Senior Automation Tester The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting-edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Test Engineer is expected to contribute to the technical strategy for the department. As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. We are recruiting for multiple roles of which one role is slightly biased towards application testing post infrastructure changes. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to Technical Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify and manage defects, incidents, risks and issues in line with IPO standards Build automated test solutions from scratch in line with IPO Test Strategy and IPO Engineering Principles Contribute to the design, coding, testing and documentation of small scale to large, complex or mission critical program Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experience of working with cloud technologies including Azure Experience of using data models Experience in test documentation, such as strategies and approaches Experience in testing front-end and back-end web services Experienced with Agile delivery model Working knowledge of Azure DevOps Essential Technical Experience with Automation tools, including MS Visual Studio with C#, Selenium, BDD, SpecFlow, MSTest, RestSharp and JavaScript Working knowledge of non-functional test tools including JMeter and Azure Load Test Experience with Github Has a deep understanding of architectural principals with design patterns Experience of writing SQL statements
12/03/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Digital Delivery Senior Automation Tester The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting-edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Test Engineer is expected to contribute to the technical strategy for the department. As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. We are recruiting for multiple roles of which one role is slightly biased towards application testing post infrastructure changes. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to Technical Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify and manage defects, incidents, risks and issues in line with IPO standards Build automated test solutions from scratch in line with IPO Test Strategy and IPO Engineering Principles Contribute to the design, coding, testing and documentation of small scale to large, complex or mission critical program Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experience of working with cloud technologies including Azure Experience of using data models Experience in test documentation, such as strategies and approaches Experience in testing front-end and back-end web services Experienced with Agile delivery model Working knowledge of Azure DevOps Essential Technical Experience with Automation tools, including MS Visual Studio with C#, Selenium, BDD, SpecFlow, MSTest, RestSharp and JavaScript Working knowledge of non-functional test tools including JMeter and Azure Load Test Experience with Github Has a deep understanding of architectural principals with design patterns Experience of writing SQL statements
Location Newport, NP10 8QQ About the job Job summary Incident and Vulnerability Manager This role is for an experienced professional in vulnerability management and threat intelligence to join our Cyber Operations team. You will work closely with colleagues across the organisation to further mature and continuously improve our cyber defence capabilities. Cyber Operations forms part of a wider, well established security function operating within a highly regulated environment. In this role, you will lead and continuously enhance the management of vulnerability assessments across our hybrid IT estate. You will prioritise remediation activities using a risk based, threat informed approach, collaborating with stakeholders to strengthen the security posture of our systems and services. You will also oversee our threat intelligence capability, identifying and maintaining relevant intelligence sources to inform tactical, operational, and strategic decision making. You will produce and share high quality threat intelligence products with internal and external stakeholders and use this intelligence to support vulnerability management and threat hunting activities. Additionally, you will contribute to incident response processes and provide support to colleagues responsible for the IPO's protection, detection, and response capabilities. if you have strong relevant expertise, excellent communication skills and a collaborative working style we would love to hear from you. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Vulnerability Management (Primary Focus) Lead and enhance the organisation's vulnerability management programme, including our Penetration Testing programme across a complex hybrid IT environment covering both infrastructure and applications. Scoping, prioritising work, engaging with stakeholders, and ensuring remediation activities happen in a timely fashion. Prioritise vulnerabilities using a risk based, threat informed approach to support organisational objectives, regulatory requirements, and audit needs. Oversee the full lifecycle of vulnerabilities, including triage, mitigation planning, remediation recommendations, and stakeholder coordination. Develop and maintain vulnerability management policies, procedures, standards, and best practice guidance. Threat Intelligence Produce high quality tactical, operational, and strategic intelligence assessments and briefings using analysis and interpretation of current threat intelligence. Utilising and liaising with internal stakeholders, commercial sources, open-source intelligence and government partners to provide a rounded, comprehensive view of the current threat landscape. Lead initiatives to strengthen the organisation's intelligence capability and participate in information sharing communities. Incident Response Support Contribute and enhance our incident response processes, representing Cyber Security in operational incident calls, keeping stakeholders informed and liaising with government bodies to ensure timely and effective management of threat intelligence and threat hunting. Cyber Risk Management Play an integral part in Cyber Security risk management, conducting risk and threat assessments aligned with regulations. Using your knowledge of standards and expertise to support our stakeholders by providing pragmatic and proportionate advice and best practice guidance. Metrics & Reporting Develop and maintain actionable metrics that demonstrate the effectiveness of the organisation's vulnerability management and threat intelligence capabilities. Person specification Essential Criteria Strong understanding and experience of vulnerability management, threat intelligence and security operations Experience of managing penetration testing programs Broad technical knowledge, especially around cloud and hybrid technologies. Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks. Excellent communication and interpersonal skills. Ability to interact with stakeholders of all levels. A team player who is enthusiastic about contributing to the overall success of the team and collaborating with stakeholders of all levels. Sense of urgency and an ability to respond to tasks proactively and promptly. Continually stay abreast of emerging security technologies, threats and trends. Self-motivated to drive their learning needs.
12/03/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Incident and Vulnerability Manager This role is for an experienced professional in vulnerability management and threat intelligence to join our Cyber Operations team. You will work closely with colleagues across the organisation to further mature and continuously improve our cyber defence capabilities. Cyber Operations forms part of a wider, well established security function operating within a highly regulated environment. In this role, you will lead and continuously enhance the management of vulnerability assessments across our hybrid IT estate. You will prioritise remediation activities using a risk based, threat informed approach, collaborating with stakeholders to strengthen the security posture of our systems and services. You will also oversee our threat intelligence capability, identifying and maintaining relevant intelligence sources to inform tactical, operational, and strategic decision making. You will produce and share high quality threat intelligence products with internal and external stakeholders and use this intelligence to support vulnerability management and threat hunting activities. Additionally, you will contribute to incident response processes and provide support to colleagues responsible for the IPO's protection, detection, and response capabilities. if you have strong relevant expertise, excellent communication skills and a collaborative working style we would love to hear from you. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Vulnerability Management (Primary Focus) Lead and enhance the organisation's vulnerability management programme, including our Penetration Testing programme across a complex hybrid IT environment covering both infrastructure and applications. Scoping, prioritising work, engaging with stakeholders, and ensuring remediation activities happen in a timely fashion. Prioritise vulnerabilities using a risk based, threat informed approach to support organisational objectives, regulatory requirements, and audit needs. Oversee the full lifecycle of vulnerabilities, including triage, mitigation planning, remediation recommendations, and stakeholder coordination. Develop and maintain vulnerability management policies, procedures, standards, and best practice guidance. Threat Intelligence Produce high quality tactical, operational, and strategic intelligence assessments and briefings using analysis and interpretation of current threat intelligence. Utilising and liaising with internal stakeholders, commercial sources, open-source intelligence and government partners to provide a rounded, comprehensive view of the current threat landscape. Lead initiatives to strengthen the organisation's intelligence capability and participate in information sharing communities. Incident Response Support Contribute and enhance our incident response processes, representing Cyber Security in operational incident calls, keeping stakeholders informed and liaising with government bodies to ensure timely and effective management of threat intelligence and threat hunting. Cyber Risk Management Play an integral part in Cyber Security risk management, conducting risk and threat assessments aligned with regulations. Using your knowledge of standards and expertise to support our stakeholders by providing pragmatic and proportionate advice and best practice guidance. Metrics & Reporting Develop and maintain actionable metrics that demonstrate the effectiveness of the organisation's vulnerability management and threat intelligence capabilities. Person specification Essential Criteria Strong understanding and experience of vulnerability management, threat intelligence and security operations Experience of managing penetration testing programs Broad technical knowledge, especially around cloud and hybrid technologies. Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks. Excellent communication and interpersonal skills. Ability to interact with stakeholders of all levels. A team player who is enthusiastic about contributing to the overall success of the team and collaborating with stakeholders of all levels. Sense of urgency and an ability to respond to tasks proactively and promptly. Continually stay abreast of emerging security technologies, threats and trends. Self-motivated to drive their learning needs.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary Please refer to Job Description Job description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Skills & Experience: Sound knowledge of programming languages and tools for development of enterprise and public facing applications utilising our core stack. Sound knowledge of HTTP, Spring web development framework and at least one RDBMS (for example PostgreSQL, Redis) Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers (at work or in meetups etc) Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You will also want to make a positive impact on the communities we serve You are looking for new technical and leadership challenges You thrive when you work as part of a team You enjoy learning and helping others You hold yourself and others to a high standard You solve problems in a systematic way Person Specification We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (Java and JavaScript). Experience in the development of enterprise and public facing applications Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them
12/03/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary Please refer to Job Description Job description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Skills & Experience: Sound knowledge of programming languages and tools for development of enterprise and public facing applications utilising our core stack. Sound knowledge of HTTP, Spring web development framework and at least one RDBMS (for example PostgreSQL, Redis) Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers (at work or in meetups etc) Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You will also want to make a positive impact on the communities we serve You are looking for new technical and leadership challenges You thrive when you work as part of a team You enjoy learning and helping others You hold yourself and others to a high standard You solve problems in a systematic way Person Specification We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (Java and JavaScript). Experience in the development of enterprise and public facing applications Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them
Location Corsham, Farnborough About the job Job summary The Home Office has several Data Centres that form an on-premise hosting for a variety of services. As a Senior Infrastructure Engineer working as a Data Centre Manager you will be part of the Co-Location Services team, working alongside other Infrastructure Engineers to ensure that these facilities operate in accordance with Departmental Policies, Standards and industry best practices. The role encompasses the maintenance of the Data Centre infrastructure throughout service and asset lifecycles as well as working with projects to deliver solutions using the latest technologies. An important element of which is the management of, and collaboration with, suppliers, Technical/Solution Architects and other specialists to deliver sustainable solutions. In addition, you will support the management of the Co-Location Service offerings and work with teams across the Home Office to develop these services to meet future demand. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. The successful candidate ideally will be based at the Corsham site, travel to other locations will be required as part of the role, according to business requirements. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As part of the Co-Location Services Team, you will be working collaboratively with Programs and Projects, Technical Architects and other Infrastructure Engineers to ensure that the architectural designs and/or Project requirements translate into physical solutions that comply with Data Centre standards and industry best practice. This involves actively managing capacity (power, space) ensuring current and forecast demand is met. Person specification Main Responsibilities The planning, control and management of the day-to-day activities within the Data Centres which, collectively, make up the IT estate. This involves provision and management of the physical environment, including space and power allocation, and environmental monitoring that provide statistics on energy usage. Managing physical access control, and adherence to all mandatory policies and regulations concerning health and safety at work. Providing advice to teams relating to the implementation, administration and support of the Physical infrastructure solutions and services including the selection of appropriate technology that supports "Secure by Design" principles. The development, integration and ongoing continuous improvement of tooling. Managing planning of acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning. Troubleshooting and identifying physical connectivity problems across different technology capabilities including compute, storage, networking and physical infrastructure ensuring activities are monitored and progress updates are provided. Establishing and maintaining standards and procedures across a service lifecycle. The development and implementation of improvements to the Co-Location Service Product be it new offering or improvements to existing offerings including the automation of processes and integration of systems. Working pattern Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available. Essential Criteria As a Senior Infrastructure Engineer you will have experience of: Data Centre operations, managing the design and physical installation of infrastructure, e.g. cabling, hardware, and core services. (HSIN, TEST, ITOP ) Working as a part of multi-disciplined teams, building strong partnerships internally & externally to ensure adherence to engineering principles, standards and policies Developing tooling systems, DCIM, SNOW to integrate and automate processes. (OFCL) Managing third parties delivering services to ensure policies and standards are met. (HSIN, USUP Different methodologies including Agile, Waterfall and continuous integration principles for the delivery of IT Infrastructure and other projects. (OFCL) Defining best practice for operational improvements and security, including the testing of services to provide feedback/evidence to support continuous service improvement. (TEST, DESN) Working in a product orientated environment, developing products/offering based on customer feedback and demand. SFIA capability framework Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org) . We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA levels of responsibility to understand what would be expected for each technical skills listed below.
12/03/2026
Full time
Location Corsham, Farnborough About the job Job summary The Home Office has several Data Centres that form an on-premise hosting for a variety of services. As a Senior Infrastructure Engineer working as a Data Centre Manager you will be part of the Co-Location Services team, working alongside other Infrastructure Engineers to ensure that these facilities operate in accordance with Departmental Policies, Standards and industry best practices. The role encompasses the maintenance of the Data Centre infrastructure throughout service and asset lifecycles as well as working with projects to deliver solutions using the latest technologies. An important element of which is the management of, and collaboration with, suppliers, Technical/Solution Architects and other specialists to deliver sustainable solutions. In addition, you will support the management of the Co-Location Service offerings and work with teams across the Home Office to develop these services to meet future demand. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. The successful candidate ideally will be based at the Corsham site, travel to other locations will be required as part of the role, according to business requirements. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As part of the Co-Location Services Team, you will be working collaboratively with Programs and Projects, Technical Architects and other Infrastructure Engineers to ensure that the architectural designs and/or Project requirements translate into physical solutions that comply with Data Centre standards and industry best practice. This involves actively managing capacity (power, space) ensuring current and forecast demand is met. Person specification Main Responsibilities The planning, control and management of the day-to-day activities within the Data Centres which, collectively, make up the IT estate. This involves provision and management of the physical environment, including space and power allocation, and environmental monitoring that provide statistics on energy usage. Managing physical access control, and adherence to all mandatory policies and regulations concerning health and safety at work. Providing advice to teams relating to the implementation, administration and support of the Physical infrastructure solutions and services including the selection of appropriate technology that supports "Secure by Design" principles. The development, integration and ongoing continuous improvement of tooling. Managing planning of acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning. Troubleshooting and identifying physical connectivity problems across different technology capabilities including compute, storage, networking and physical infrastructure ensuring activities are monitored and progress updates are provided. Establishing and maintaining standards and procedures across a service lifecycle. The development and implementation of improvements to the Co-Location Service Product be it new offering or improvements to existing offerings including the automation of processes and integration of systems. Working pattern Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available. Essential Criteria As a Senior Infrastructure Engineer you will have experience of: Data Centre operations, managing the design and physical installation of infrastructure, e.g. cabling, hardware, and core services. (HSIN, TEST, ITOP ) Working as a part of multi-disciplined teams, building strong partnerships internally & externally to ensure adherence to engineering principles, standards and policies Developing tooling systems, DCIM, SNOW to integrate and automate processes. (OFCL) Managing third parties delivering services to ensure policies and standards are met. (HSIN, USUP Different methodologies including Agile, Waterfall and continuous integration principles for the delivery of IT Infrastructure and other projects. (OFCL) Defining best practice for operational improvements and security, including the testing of services to provide feedback/evidence to support continuous service improvement. (TEST, DESN) Working in a product orientated environment, developing products/offering based on customer feedback and demand. SFIA capability framework Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org) . We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA levels of responsibility to understand what would be expected for each technical skills listed below.
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you'll join a specialist team delivering technology solutions that underpin some of the UK's most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you'll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You'll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You'll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you'll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you'll receive formal and on-the-job training, along with all the support you need to thrive. We're committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we'll tailor our support to your learning style, whether that's through books, courses, conferences or stretch assignments. We'll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you'll have access to mentors and subject-matter experts, and we'll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
12/03/2026
Full time
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you'll join a specialist team delivering technology solutions that underpin some of the UK's most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you'll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You'll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You'll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you'll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you'll receive formal and on-the-job training, along with all the support you need to thrive. We're committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we'll tailor our support to your learning style, whether that's through books, courses, conferences or stretch assignments. We'll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you'll have access to mentors and subject-matter experts, and we'll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
