Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Fulltime on site role in London MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
28/07/2026
Full time
Fulltime on site role in London MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
IT Systems Engineer Linux Infrastructure Networking Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for a talented IT Systems Engineer to join their growing technology team. This is an exciting opportunity for a hands-on infrastructure professional who enjoys working across Linux, Windows, networking and physical hardware within a highly innovative engineering environment. Working as part of a specialist infrastructure team, you'll help build, maintain and improve the systems that support advanced engineering and technical operations. This role is ideal for someone who enjoys solving complex technical challenges, working with cutting-edge technologies and contributing to the reliability and scalability of critical infrastructure. The Role As an IT Systems Engineer, you'll play a key role in supporting and developing the infrastructure that underpins advanced engineering systems. You'll work across Linux and Windows environments, physical servers, networking and specialist hardware, ensuring systems are reliable, secure and ready to support business growth. You'll collaborate closely with Infrastructure, DevOps and Engineering teams to resolve technical issues, improve operational processes and help automate infrastructure deployment and management. Key Responsibilities Build, configure and maintain IT infrastructure, including physical servers, operating systems and networking equipment. Support Linux and Windows environments across engineering and business-critical systems. Troubleshoot infrastructure issues across hardware, operating systems, networking and connected devices. Configure and maintain network infrastructure, including managed switches, VLANs, firewalls and segmented networks. Support the integration of specialist hardware and bespoke technical equipment into IT environments. Assist with server provisioning, infrastructure deployment and system configuration. Develop and maintain technical documentation, runbooks and operational procedures. Contribute to infrastructure automation and configuration management using tools such as Ansible, Terraform or similar. Work collaboratively with Infrastructure, DevOps and Engineering teams to deliver reliable, scalable technology solutions. Help improve processes through automation, documentation and continuous improvement initiatives. About You You'll be an experienced Infrastructure Engineer, Systems Engineer or Systems Administrator with strong technical troubleshooting skills and a passion for working in complex, hands-on IT environments. You'll enjoy working with both hardware and software, have a proactive approach to problem solving and be keen to develop modern infrastructure practices. Skills & Experience Strong experience supporting Linux and Windows server environments. Solid background in IT Infrastructure or Systems Engineering. Experience working with physical servers, storage and virtualised environments. Good networking knowledge, including TCP/IP, VLANs, routing, managed switches and firewalls. Experience troubleshooting hardware, operating systems and network infrastructure. Familiarity with automation and configuration management tools such as Ansible, Terraform or similar. Ability to produce clear technical documentation and operational procedures. Strong communication skills with the ability to work effectively across technical teams. Desirable Skills VMware or other virtualisation platforms. Infrastructure as Code (IaC). PowerShell, Bash or Python scripting. Kubernetes or container technologies. Server provisioning and hardware deployment. Experience working within engineering, manufacturing, scientific, research or industrial environments. Knowledge of configuration management and infrastructure automation best practices. What's on Offer This is an excellent opportunity to join an innovative organisation where technology is at the heart of everything they do. You'll work on varied and technically challenging infrastructure projects, collaborate with highly skilled engineering teams and have the opportunity to develop your expertise while helping build scalable, resilient IT systems. If you're an experienced IT Systems Engineer looking for your next challenge in a collaborative and technology-focused environment, we'd love to hear from you. IT Systems Engineer - Linux Infrastructure Networking - Oxford
28/07/2026
Full time
IT Systems Engineer Linux Infrastructure Networking Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for a talented IT Systems Engineer to join their growing technology team. This is an exciting opportunity for a hands-on infrastructure professional who enjoys working across Linux, Windows, networking and physical hardware within a highly innovative engineering environment. Working as part of a specialist infrastructure team, you'll help build, maintain and improve the systems that support advanced engineering and technical operations. This role is ideal for someone who enjoys solving complex technical challenges, working with cutting-edge technologies and contributing to the reliability and scalability of critical infrastructure. The Role As an IT Systems Engineer, you'll play a key role in supporting and developing the infrastructure that underpins advanced engineering systems. You'll work across Linux and Windows environments, physical servers, networking and specialist hardware, ensuring systems are reliable, secure and ready to support business growth. You'll collaborate closely with Infrastructure, DevOps and Engineering teams to resolve technical issues, improve operational processes and help automate infrastructure deployment and management. Key Responsibilities Build, configure and maintain IT infrastructure, including physical servers, operating systems and networking equipment. Support Linux and Windows environments across engineering and business-critical systems. Troubleshoot infrastructure issues across hardware, operating systems, networking and connected devices. Configure and maintain network infrastructure, including managed switches, VLANs, firewalls and segmented networks. Support the integration of specialist hardware and bespoke technical equipment into IT environments. Assist with server provisioning, infrastructure deployment and system configuration. Develop and maintain technical documentation, runbooks and operational procedures. Contribute to infrastructure automation and configuration management using tools such as Ansible, Terraform or similar. Work collaboratively with Infrastructure, DevOps and Engineering teams to deliver reliable, scalable technology solutions. Help improve processes through automation, documentation and continuous improvement initiatives. About You You'll be an experienced Infrastructure Engineer, Systems Engineer or Systems Administrator with strong technical troubleshooting skills and a passion for working in complex, hands-on IT environments. You'll enjoy working with both hardware and software, have a proactive approach to problem solving and be keen to develop modern infrastructure practices. Skills & Experience Strong experience supporting Linux and Windows server environments. Solid background in IT Infrastructure or Systems Engineering. Experience working with physical servers, storage and virtualised environments. Good networking knowledge, including TCP/IP, VLANs, routing, managed switches and firewalls. Experience troubleshooting hardware, operating systems and network infrastructure. Familiarity with automation and configuration management tools such as Ansible, Terraform or similar. Ability to produce clear technical documentation and operational procedures. Strong communication skills with the ability to work effectively across technical teams. Desirable Skills VMware or other virtualisation platforms. Infrastructure as Code (IaC). PowerShell, Bash or Python scripting. Kubernetes or container technologies. Server provisioning and hardware deployment. Experience working within engineering, manufacturing, scientific, research or industrial environments. Knowledge of configuration management and infrastructure automation best practices. What's on Offer This is an excellent opportunity to join an innovative organisation where technology is at the heart of everything they do. You'll work on varied and technically challenging infrastructure projects, collaborate with highly skilled engineering teams and have the opportunity to develop your expertise while helping build scalable, resilient IT systems. If you're an experienced IT Systems Engineer looking for your next challenge in a collaborative and technology-focused environment, we'd love to hear from you. IT Systems Engineer - Linux Infrastructure Networking - Oxford
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
28/07/2026
Full time
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
IT Infrastructure Support Engineer Oxford Office-Based Competitive Salary + Excellent Benefits My client is looking for an enthusiastic and proactive IT Infrastructure Support Engineer to join their growing IT team. This is an excellent opportunity for someone who enjoys a varied role, combining hands-on IT support with infrastructure administration in a fast-paced, technology-driven environment. Working as part of a collaborative IT function, you'll play a key role in ensuring the business's IT systems, networks and end-user services remain secure, reliable and highly available. The Role This is a broad technical position where you'll provide first and second-line support whilst taking ownership of core IT infrastructure and day-to-day operational activities. You'll be the go-to person for resolving technical issues, supporting colleagues across the business and helping improve the efficiency, reliability and security of the IT environment. You'll also have the opportunity to contribute to infrastructure improvements, documentation and automation as the organisation continues to grow. Key Responsibilities Provide first and second-line IT support to users across the business. Manage, prioritise and resolve IT support tickets, escalating where appropriate. Configure and deploy laptops, desktops and mobile devices for new starters. Manage onboarding and offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs. Maintain IT asset registers, hardware inventory and documentation. Support backups, security updates and system maintenance. Help improve IT processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam Backup & Replication. PowerShell scripting. Linux administration (Ubuntu, Rocky Linux or similar). Dell PowerEdge server hardware. IT asset management and documentation. Security best practices and backup management. What's on Offer This is an exciting opportunity to join an innovative organisation where technology plays a critical role in business success. You'll gain exposure to modern infrastructure technologies, work alongside experienced technical professionals and have the opportunity to develop your skills in a supportive and collaborative environment. If you're an IT Infrastructure Support Engineer looking for a varied role where you can make a real impact while continuing to develop your technical expertise, we'd love to hear from you. IT Infrastructure Support Engineer - Oxford
28/07/2026
Full time
IT Infrastructure Support Engineer Oxford Office-Based Competitive Salary + Excellent Benefits My client is looking for an enthusiastic and proactive IT Infrastructure Support Engineer to join their growing IT team. This is an excellent opportunity for someone who enjoys a varied role, combining hands-on IT support with infrastructure administration in a fast-paced, technology-driven environment. Working as part of a collaborative IT function, you'll play a key role in ensuring the business's IT systems, networks and end-user services remain secure, reliable and highly available. The Role This is a broad technical position where you'll provide first and second-line support whilst taking ownership of core IT infrastructure and day-to-day operational activities. You'll be the go-to person for resolving technical issues, supporting colleagues across the business and helping improve the efficiency, reliability and security of the IT environment. You'll also have the opportunity to contribute to infrastructure improvements, documentation and automation as the organisation continues to grow. Key Responsibilities Provide first and second-line IT support to users across the business. Manage, prioritise and resolve IT support tickets, escalating where appropriate. Configure and deploy laptops, desktops and mobile devices for new starters. Manage onboarding and offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs. Maintain IT asset registers, hardware inventory and documentation. Support backups, security updates and system maintenance. Help improve IT processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam Backup & Replication. PowerShell scripting. Linux administration (Ubuntu, Rocky Linux or similar). Dell PowerEdge server hardware. IT asset management and documentation. Security best practices and backup management. What's on Offer This is an exciting opportunity to join an innovative organisation where technology plays a critical role in business success. You'll gain exposure to modern infrastructure technologies, work alongside experienced technical professionals and have the opportunity to develop your skills in a supportive and collaborative environment. If you're an IT Infrastructure Support Engineer looking for a varied role where you can make a real impact while continuing to develop your technical expertise, we'd love to hear from you. IT Infrastructure Support Engineer - Oxford
IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).
28/07/2026
Full time
IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).
IT Systems Manager - Linux Infrastructure Networking (Oxford) Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for an experienced IT Systems Manager to lead a specialist IT function supporting cutting-edge technology within a highly innovative engineering environment. This is a fantastic opportunity to combine technical leadership with hands-on infrastructure engineering, managing a small team while remaining closely involved in the design, deployment and optimisation of critical systems that support advanced hardware platforms. The Role Reporting into senior IT leadership, you'll take ownership of the infrastructure that underpins complex engineering and laboratory environments. You'll lead a small team whilst helping establish scalable processes, improving operational maturity and ensuring the technology platform is reliable, repeatable and ready to support future growth. This is an ideal opportunity for someone who enjoys solving challenging infrastructure problems, working closely with engineering teams and building robust IT environments for highly technical organisations. Key Responsibilities Lead a small specialist IT team, managing day-to-day priorities while mentoring and developing team members. Own the infrastructure supporting advanced engineering systems and hardware deployments. Manage Linux server provisioning, operating system configuration and infrastructure readiness. Design, implement and maintain secure lab and engineering network environments. Configure and support managed switches, firewalls, VLANs, routing and network segmentation. Support the integration of specialist hardware and bespoke technical equipment into production environments. Drive improvements in automation, documentation, provisioning processes and operational standards. Produce technical documentation, runbooks and best practice guides to improve repeatability and scalability. Collaborate closely with infrastructure, DevOps, engineering and wider technology teams to deliver robust solutions. About You You'll be an experienced Infrastructure Engineer or Technical Team Lead who enjoys remaining hands-on whilst providing leadership to a small technical team. You'll have experience working within highly technical environments where infrastructure directly supports engineering, manufacturing, scientific or research activities. Skills & Experience Strong Linux systems administration experience. Experience provisioning and deploying physical Linux servers. Knowledge of provisioning and automation tools such as Ansible, Kickstart, Cobbler, Foreman, Packer or similar. Strong networking experience including managed switches, firewalls, VLANs, routing, ACLs and network segmentation. Experience integrating specialist hardware, industrial equipment or bespoke devices into IT environments. Ability to improve manual processes through automation, documentation and standardisation. Experience managing or mentoring technical engineers. Familiarity with server management technologies such as IPMI, iDRAC or iLO. Understanding of infrastructure handover into DevOps or Kubernetes-based environments would be advantageous. Desirable Background Applications are welcomed from candidates with experience in environments such as: Deep-tech organisations Scientific or research institutions Advanced engineering High-performance computing (HPC) Defence technology Electronics or semiconductor manufacturing Laboratory or industrial automation Research computing environments What's on Offer This is an exciting opportunity to join a rapidly growing technology business at the forefront of innovation. You'll have the chance to shape a growing infrastructure function, lead a talented technical team and work on projects that support genuinely world-leading engineering and technology. If you're looking for a role that combines technical depth, leadership and the opportunity to make a significant impact, we'd love to hear from you. IT Systems Manager - Linux Infrastructure Networking (Oxford)
28/07/2026
Full time
IT Systems Manager - Linux Infrastructure Networking (Oxford) Oxford Hybrid (3 Days in Office) Competitive Salary + Excellent Benefits My client is looking for an experienced IT Systems Manager to lead a specialist IT function supporting cutting-edge technology within a highly innovative engineering environment. This is a fantastic opportunity to combine technical leadership with hands-on infrastructure engineering, managing a small team while remaining closely involved in the design, deployment and optimisation of critical systems that support advanced hardware platforms. The Role Reporting into senior IT leadership, you'll take ownership of the infrastructure that underpins complex engineering and laboratory environments. You'll lead a small team whilst helping establish scalable processes, improving operational maturity and ensuring the technology platform is reliable, repeatable and ready to support future growth. This is an ideal opportunity for someone who enjoys solving challenging infrastructure problems, working closely with engineering teams and building robust IT environments for highly technical organisations. Key Responsibilities Lead a small specialist IT team, managing day-to-day priorities while mentoring and developing team members. Own the infrastructure supporting advanced engineering systems and hardware deployments. Manage Linux server provisioning, operating system configuration and infrastructure readiness. Design, implement and maintain secure lab and engineering network environments. Configure and support managed switches, firewalls, VLANs, routing and network segmentation. Support the integration of specialist hardware and bespoke technical equipment into production environments. Drive improvements in automation, documentation, provisioning processes and operational standards. Produce technical documentation, runbooks and best practice guides to improve repeatability and scalability. Collaborate closely with infrastructure, DevOps, engineering and wider technology teams to deliver robust solutions. About You You'll be an experienced Infrastructure Engineer or Technical Team Lead who enjoys remaining hands-on whilst providing leadership to a small technical team. You'll have experience working within highly technical environments where infrastructure directly supports engineering, manufacturing, scientific or research activities. Skills & Experience Strong Linux systems administration experience. Experience provisioning and deploying physical Linux servers. Knowledge of provisioning and automation tools such as Ansible, Kickstart, Cobbler, Foreman, Packer or similar. Strong networking experience including managed switches, firewalls, VLANs, routing, ACLs and network segmentation. Experience integrating specialist hardware, industrial equipment or bespoke devices into IT environments. Ability to improve manual processes through automation, documentation and standardisation. Experience managing or mentoring technical engineers. Familiarity with server management technologies such as IPMI, iDRAC or iLO. Understanding of infrastructure handover into DevOps or Kubernetes-based environments would be advantageous. Desirable Background Applications are welcomed from candidates with experience in environments such as: Deep-tech organisations Scientific or research institutions Advanced engineering High-performance computing (HPC) Defence technology Electronics or semiconductor manufacturing Laboratory or industrial automation Research computing environments What's on Offer This is an exciting opportunity to join a rapidly growing technology business at the forefront of innovation. You'll have the chance to shape a growing infrastructure function, lead a talented technical team and work on projects that support genuinely world-leading engineering and technology. If you're looking for a role that combines technical depth, leadership and the opportunity to make a significant impact, we'd love to hear from you. IT Systems Manager - Linux Infrastructure Networking (Oxford)
Site Reliability Engineer (SRE) AWS Kubernetes Fully Remote (UK) 24/7 Shift Pattern (28-day rota including days & nights) Competitive + Bonus + Excellent Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly secure, cloud-native platforms that deliver sensitive communication services. This is an opportunity to join an organisation investing heavily in modern cloud engineering, automation and reliability. Working as part of a collaborative SRE team, you'll help ensure large-scale production environments remain secure, available and resilient, whilst continuously improving the way they're operated through automation and engineering best practice. If you enjoy solving production challenges, improving reliability and automating away operational toil, we'd love to hear from you. What you'll be doing Monitoring and maintaining highly available production platforms running in AWS Responding to and managing production incidents across a 24/7 service Investigating complex technical issues and restoring services quickly and effectively Developing automation to reduce manual operational tasks and improve platform resilience Building and improving monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/IP and load balancing A passion for automation, continuous improvement and operational excellence Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial but isn't essential. Why join? This is far more than a traditional NOC role. You'll be joining an engineering-led organisation where reliability, automation and continuous improvement sit at the heart of the platform. Rather than simply responding to incidents, you'll work to prevent them by improving systems, automating operational processes and helping shape the future of highly resilient cloud services. If you're passionate about building reliable cloud platforms and enjoy solving complex technical problems in large-scale production environments, we'd love to hear from you. Apply today or contact Dave Carlisle at Spectrum IT Recruitment for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
28/07/2026
Full time
Site Reliability Engineer (SRE) AWS Kubernetes Fully Remote (UK) 24/7 Shift Pattern (28-day rota including days & nights) Competitive + Bonus + Excellent Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly secure, cloud-native platforms that deliver sensitive communication services. This is an opportunity to join an organisation investing heavily in modern cloud engineering, automation and reliability. Working as part of a collaborative SRE team, you'll help ensure large-scale production environments remain secure, available and resilient, whilst continuously improving the way they're operated through automation and engineering best practice. If you enjoy solving production challenges, improving reliability and automating away operational toil, we'd love to hear from you. What you'll be doing Monitoring and maintaining highly available production platforms running in AWS Responding to and managing production incidents across a 24/7 service Investigating complex technical issues and restoring services quickly and effectively Developing automation to reduce manual operational tasks and improve platform resilience Building and improving monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including DNS, TCP/IP and load balancing A passion for automation, continuous improvement and operational excellence Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial but isn't essential. Why join? This is far more than a traditional NOC role. You'll be joining an engineering-led organisation where reliability, automation and continuous improvement sit at the heart of the platform. Rather than simply responding to incidents, you'll work to prevent them by improving systems, automating operational processes and helping shape the future of highly resilient cloud services. If you're passionate about building reliable cloud platforms and enjoy solving complex technical problems in large-scale production environments, we'd love to hear from you. Apply today or contact Dave Carlisle at Spectrum IT Recruitment for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Fulltime on site role in Manchester MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
28/07/2026
Full time
Fulltime on site role in Manchester MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
Fulltime on site role in Ipswich MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
28/07/2026
Full time
Fulltime on site role in Ipswich MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
Fulltime on site role in Cheltenham MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
28/07/2026
Full time
Fulltime on site role in Cheltenham MUST BE DV CLEARED CURRENTLY Up to 100,000 basic salary A global company are looking for a DV Cleared Infrastructure Engineer fulltime in London on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit
Technical Support Analyst Basingstoke, Hampshire (Office Based) 30,000 - 35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract Maternity Cover Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering technology business supporting innovative metering and infrastructure solutions. This is an ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management system Troubleshoot technical issues, escalating where required, while providing excellent customer communication Maintain accurate documentation, update knowledge articles, and support continuous service improvements Monday-Friday service desk rota (week 1: 8 am-4:30 pm, week 2: 9:30 - 6 pm), 12-month fixed-term contract The Person Experience within Customer Support, Technical Support, Helpdesk, or Service Desk Strong communication, organisation, and problem-solving skills Good Microsoft 365 / IT skills and experience using ticketing or CRM systems Keen to learn new technologies and work within a collaborative team Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an Employment Agency for permanent roles and an Employment Business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Locations: Basingstoke, Hook, Fleet, Farnborough, Aldershot, Andover, Winchester, Newbury, Reading, Camberley, Bracknell, Farnham, Alton Customer Support Analyst, Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
28/07/2026
Full time
Technical Support Analyst Basingstoke, Hampshire (Office Based) 30,000 - 35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract Maternity Cover Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering technology business supporting innovative metering and infrastructure solutions. This is an ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management system Troubleshoot technical issues, escalating where required, while providing excellent customer communication Maintain accurate documentation, update knowledge articles, and support continuous service improvements Monday-Friday service desk rota (week 1: 8 am-4:30 pm, week 2: 9:30 - 6 pm), 12-month fixed-term contract The Person Experience within Customer Support, Technical Support, Helpdesk, or Service Desk Strong communication, organisation, and problem-solving skills Good Microsoft 365 / IT skills and experience using ticketing or CRM systems Keen to learn new technologies and work within a collaborative team Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an Employment Agency for permanent roles and an Employment Business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Locations: Basingstoke, Hook, Fleet, Farnborough, Aldershot, Andover, Winchester, Newbury, Reading, Camberley, Bracknell, Farnham, Alton Customer Support Analyst, Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
A prestigious London-based international bank is looking for an Infrastructure Engineer to join their team in their offices in Canary Wharf. You will be part of a dynamic and friendly team of infrastructure and security engineers, supporting their IT server environment. This is a temporary maternity cover position with an immediate start for an expected duration of 6 months, with the potential of being extended for another 6 months. It is an excellent opportunity for candidates with proven infrastructure operations experience within the financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Administering and supporting the server environments. Security hardening. Patch and Vulnerability remediation. Monitoring, Incidents and Operations. Supporting virtualized environments and platforms. About you: In order to succeed, the right applicant will have prior infrastructure operations experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with enterprise technologies. Spanish language fluency is valuable but not required for this position. Being part of this amazing company; you will gain valuable experience, allowing you to further develop your skillset in infrastructure operations within the banking sector. Profile: Full fluency in English. Spanish language fluency beneficial but not required. Degree-level educated. Prior experience working on infrastructure operations for a bank or financial institution. Able to start immediately. Practical experience with systems administration, active directory and server administration. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.
27/07/2026
Seasonal
A prestigious London-based international bank is looking for an Infrastructure Engineer to join their team in their offices in Canary Wharf. You will be part of a dynamic and friendly team of infrastructure and security engineers, supporting their IT server environment. This is a temporary maternity cover position with an immediate start for an expected duration of 6 months, with the potential of being extended for another 6 months. It is an excellent opportunity for candidates with proven infrastructure operations experience within the financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Administering and supporting the server environments. Security hardening. Patch and Vulnerability remediation. Monitoring, Incidents and Operations. Supporting virtualized environments and platforms. About you: In order to succeed, the right applicant will have prior infrastructure operations experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with enterprise technologies. Spanish language fluency is valuable but not required for this position. Being part of this amazing company; you will gain valuable experience, allowing you to further develop your skillset in infrastructure operations within the banking sector. Profile: Full fluency in English. Spanish language fluency beneficial but not required. Degree-level educated. Prior experience working on infrastructure operations for a bank or financial institution. Able to start immediately. Practical experience with systems administration, active directory and server administration. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.
Senior Network & Infrastructure Engineer One of the UK's leading entertainment groups (hospitality, leisure) requires a Senior Network & Infrastructure Engineer is a senior technical role within the Group IT Operations function, focused primarily on supporting and maintaining the infrastructure estate The role is responsible for delivering network & infrastructure support, maintenance, patching, troubleshooting whilst seeking proactive operational improvement. The successful candidate will act as a key technical SME across Cisco/HP Switches, Microsoft Azure, Microsoft 365, Networking, Switching, Firewalls, Wi-Fi and Zscaler environments, ensuring systems remain secure, available, supported and aligned to group standards and operational processes This role combines operational support, technical administration and infrastructure project delivery, requiring strong troubleshooting capability, a proactive mindset and excellent collaboration skills across local territory teams, shared services and third-party supplier Responsibilities Key Accountabilities Infrastructure Operations & Support Provide senior-level 2nd line support, including investigation, troubleshooting, and resolution of infrastructure and network incidents across multi-site environments. Proactively monitor, maintain, and optimise infrastructure performance through health checks, patching, and continuous improvement activities. Support and maintain enterprise infrastructure platforms, including: Microsoft Azure and Microsoft 365 Entra ID (Azure AD) Networking, switching, Firewalls, DNS/DHCP Wi-Fi Remote access technologies (ZCC, Global Protect) Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation support. Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support Microsoft 365 services, including but not limited to: Exchange Online Teams SharePoint Online Intune OneDrive Microsoft Defender Manage identity and access processes within Entra ID. Contribute to cloud governance, security hardening, and compliance initiatives. Collaborate with Group Security and Shared Services teams to implement best practices across cloud and endpoint environments. Networking & Connectivity Cisco & HP Switches Provide senior-level support for enterprise networking across multi-site environments. Support and troubleshoot LAN, WAN, Wi-Fi, DNS, and secure access services. Support Zscaler SASE environments and associated network security controls. Work collaboratively with third-party network and telecom providers. Assist with network upgrades, refreshes, and optimisation initiatives. Projects Support infrastructure and cloud transformation initiatives across UK&I and the wider group. Contribute technical expertise to deployment, migration, and integration projects. Drive standardisation of infrastructure services and operational processes across territories. Support implementation of new tools, monitoring platforms, and automation capabilities. Participate in testing, change implementation, and release activities. Service Management & Governance Lead and contribute to major incident management, including coordination, resolution, stakeholder communication, and root cause analysis (RCA). This includes support out of hours being on call/on duty for approximately one week of every month. Operate within ITIL-aligned service management processes, including: Incident Management Problem Management Change Management Request Fulfilment Ensure all tickets, escalations, and technical activities meet agreed SLA targets. Support continual service improvement and preventative actions for recurring issues. Participate in on-call support rota (approximately one week per month). Technical Knowledge & Experience MS Office (all packages including M365) Azure Intune All OS levels Windows desktops and laptops MDM (mobile device management for mobile phones and tablet devices) Windows server support VMWARE SQL Server (management and housekeeping) LAN, WAN & TCP/IP (desirable) Physical networking infrastructure (Cat 5e/6 & fibre desirable) PC, Server & Laptop build and repair AD integrations and management Monitoring of all core systems using in-house tools Service desk call logging This is a wonderful opportunity to work for one of the UK's leading entertainment groups (house hold name) The role offers up to £60k basic + bonus + package. The location is West London Mon - Thu with Friday WFH.
27/07/2026
Full time
Senior Network & Infrastructure Engineer One of the UK's leading entertainment groups (hospitality, leisure) requires a Senior Network & Infrastructure Engineer is a senior technical role within the Group IT Operations function, focused primarily on supporting and maintaining the infrastructure estate The role is responsible for delivering network & infrastructure support, maintenance, patching, troubleshooting whilst seeking proactive operational improvement. The successful candidate will act as a key technical SME across Cisco/HP Switches, Microsoft Azure, Microsoft 365, Networking, Switching, Firewalls, Wi-Fi and Zscaler environments, ensuring systems remain secure, available, supported and aligned to group standards and operational processes This role combines operational support, technical administration and infrastructure project delivery, requiring strong troubleshooting capability, a proactive mindset and excellent collaboration skills across local territory teams, shared services and third-party supplier Responsibilities Key Accountabilities Infrastructure Operations & Support Provide senior-level 2nd line support, including investigation, troubleshooting, and resolution of infrastructure and network incidents across multi-site environments. Proactively monitor, maintain, and optimise infrastructure performance through health checks, patching, and continuous improvement activities. Support and maintain enterprise infrastructure platforms, including: Microsoft Azure and Microsoft 365 Entra ID (Azure AD) Networking, switching, Firewalls, DNS/DHCP Wi-Fi Remote access technologies (ZCC, Global Protect) Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation support. Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support Microsoft 365 services, including but not limited to: Exchange Online Teams SharePoint Online Intune OneDrive Microsoft Defender Manage identity and access processes within Entra ID. Contribute to cloud governance, security hardening, and compliance initiatives. Collaborate with Group Security and Shared Services teams to implement best practices across cloud and endpoint environments. Networking & Connectivity Cisco & HP Switches Provide senior-level support for enterprise networking across multi-site environments. Support and troubleshoot LAN, WAN, Wi-Fi, DNS, and secure access services. Support Zscaler SASE environments and associated network security controls. Work collaboratively with third-party network and telecom providers. Assist with network upgrades, refreshes, and optimisation initiatives. Projects Support infrastructure and cloud transformation initiatives across UK&I and the wider group. Contribute technical expertise to deployment, migration, and integration projects. Drive standardisation of infrastructure services and operational processes across territories. Support implementation of new tools, monitoring platforms, and automation capabilities. Participate in testing, change implementation, and release activities. Service Management & Governance Lead and contribute to major incident management, including coordination, resolution, stakeholder communication, and root cause analysis (RCA). This includes support out of hours being on call/on duty for approximately one week of every month. Operate within ITIL-aligned service management processes, including: Incident Management Problem Management Change Management Request Fulfilment Ensure all tickets, escalations, and technical activities meet agreed SLA targets. Support continual service improvement and preventative actions for recurring issues. Participate in on-call support rota (approximately one week per month). Technical Knowledge & Experience MS Office (all packages including M365) Azure Intune All OS levels Windows desktops and laptops MDM (mobile device management for mobile phones and tablet devices) Windows server support VMWARE SQL Server (management and housekeeping) LAN, WAN & TCP/IP (desirable) Physical networking infrastructure (Cat 5e/6 & fibre desirable) PC, Server & Laptop build and repair AD integrations and management Monitoring of all core systems using in-house tools Service desk call logging This is a wonderful opportunity to work for one of the UK's leading entertainment groups (house hold name) The role offers up to £60k basic + bonus + package. The location is West London Mon - Thu with Friday WFH.
Alexander Mann Solutions - Public Sector Resourcing
Cardiff, South Glamorgan
On behalf of Companies House, we are looking for a Infrastructure Engineer Inside IR35 for a 6 moths contract based remotely. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance. Companies House drives confidence in the economy and makes the UK a great place to start, and run, a business. As an executive agency sponsored by The Department for Business and Trade (DBT) we have the ability to play a leading role in the right against corrupt business practices by providing the transparency and clarity necessary for the UK to continue to be regarded as a world-leading place to do business. Companies House is undergoing an historic change - to our systems, culture, services, and ways of working. Our people are at the heart of these changes. The Economic Crime and Corporate Transparency Act (2023) gives Companies House the power to play a more significant role in disrupting economic crime and supporting economic growth. These changes represent the biggest opportunity for Companies House in almost 170 years. This move will help us achieve the kind of culture we want - one which drives high performance and where our brilliant people can flourish. As an Infrastructure Engineer, your main responsibilities will be: Key Responsibilities . Design, build, and maintain secure AWS cloud infrastructure using Terraform and Infrastructure as Code (IaC) principles. . Implement and enforce security best practices across cloud platforms, ensuring the confidentiality, integrity, and availability of critical services. . Develop and maintain automation scripts using Python and Bash to improve operational efficiency and strengthen security controls. . Build and support CI/CD pipelines, embedding security into the software delivery life cycle and automating deployment processes. . Deploy, manage, and secure containerised workloads using Docker, ensuring adherence to security and compliance standards. . Monitor infrastructure and cloud environments, proactively identifying and remediating vulnerabilities, misconfigurations, and security risks. . Manage and improve Identity and Access Management (IAM) controls, ensuring least-privilege access across environments. . Collaborate with development, platform, and security teams to design and implement secure-by-default solutions. . Support incident response activities, troubleshooting security and infrastructure issues and driving root cause analysis. . Champion continuous improvement through automation, infrastructure standardisation, and cloud security best practices. Required Skills & Experience . Strong experience with AWS Cloud services and cloud security. . Proven expertise in Terraform and Infrastructure as Code. . Strong Scripting skills in Python and Bash. . Experience building and supporting CI/CD pipelines. . Hands-on experience with Docker and container security. . Strong understanding of security principles, infrastructure hardening, vulnerability management, and IAM. . Experience administering and securing Linux environments. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, Companies House guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant/Commitment Companies House guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
27/07/2026
Contractor
On behalf of Companies House, we are looking for a Infrastructure Engineer Inside IR35 for a 6 moths contract based remotely. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active SC clearance. Companies House drives confidence in the economy and makes the UK a great place to start, and run, a business. As an executive agency sponsored by The Department for Business and Trade (DBT) we have the ability to play a leading role in the right against corrupt business practices by providing the transparency and clarity necessary for the UK to continue to be regarded as a world-leading place to do business. Companies House is undergoing an historic change - to our systems, culture, services, and ways of working. Our people are at the heart of these changes. The Economic Crime and Corporate Transparency Act (2023) gives Companies House the power to play a more significant role in disrupting economic crime and supporting economic growth. These changes represent the biggest opportunity for Companies House in almost 170 years. This move will help us achieve the kind of culture we want - one which drives high performance and where our brilliant people can flourish. As an Infrastructure Engineer, your main responsibilities will be: Key Responsibilities . Design, build, and maintain secure AWS cloud infrastructure using Terraform and Infrastructure as Code (IaC) principles. . Implement and enforce security best practices across cloud platforms, ensuring the confidentiality, integrity, and availability of critical services. . Develop and maintain automation scripts using Python and Bash to improve operational efficiency and strengthen security controls. . Build and support CI/CD pipelines, embedding security into the software delivery life cycle and automating deployment processes. . Deploy, manage, and secure containerised workloads using Docker, ensuring adherence to security and compliance standards. . Monitor infrastructure and cloud environments, proactively identifying and remediating vulnerabilities, misconfigurations, and security risks. . Manage and improve Identity and Access Management (IAM) controls, ensuring least-privilege access across environments. . Collaborate with development, platform, and security teams to design and implement secure-by-default solutions. . Support incident response activities, troubleshooting security and infrastructure issues and driving root cause analysis. . Champion continuous improvement through automation, infrastructure standardisation, and cloud security best practices. Required Skills & Experience . Strong experience with AWS Cloud services and cloud security. . Proven expertise in Terraform and Infrastructure as Code. . Strong Scripting skills in Python and Bash. . Experience building and supporting CI/CD pipelines. . Hands-on experience with Docker and container security. . Strong understanding of security principles, infrastructure hardening, vulnerability management, and IAM. . Experience administering and securing Linux environments. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, Companies House guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant/Commitment Companies House guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
LA International Computer Consultants Ltd
Basingstoke, Hampshire
Cloud Technical Lead - VCF Must have an Active DV Clearance The position is ideal for an experienced cloud professional with strong VMware expertise who enjoys leading technical teams and solving complex infrastructure challenges. Cloud Technical Lead - VCF Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including VCF, vCenter, ESXi, NSX, SDDC Manager, and vCloud Director. Significant VMware administration and support experience. Experience with event management tools such as SCOM and Aria Operations. Strong troubleshooting, analytical, and problem-solving skills. Experience providing technical leadership within infrastructure environments. Automation and Scripting experience using PowerShell. Windows Server administration experience. Experience with software distribution tools such as MECM. Good understanding of ITSM processes and service management best practice. Experience working within highly secure environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
27/07/2026
Contractor
Cloud Technical Lead - VCF Must have an Active DV Clearance The position is ideal for an experienced cloud professional with strong VMware expertise who enjoys leading technical teams and solving complex infrastructure challenges. Cloud Technical Lead - VCF Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including VCF, vCenter, ESXi, NSX, SDDC Manager, and vCloud Director. Significant VMware administration and support experience. Experience with event management tools such as SCOM and Aria Operations. Strong troubleshooting, analytical, and problem-solving skills. Experience providing technical leadership within infrastructure environments. Automation and Scripting experience using PowerShell. Windows Server administration experience. Experience with software distribution tools such as MECM. Good understanding of ITSM processes and service management best practice. Experience working within highly secure environments. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Role Overview We are seeking a Jira administrator with a strong technical skillset to support and enhance our Jira Software and Jira Service Management (JSM) environments. This role will focus on platform administration, end-user support, and continuous improvement of ITSM workflows, while also contributing to day to day IT operations within the office environment. This is a hybrid role that requires three days a week in the office (located in the vibrant South Bank area of Central London) and two days WFH. Key Responsibilities - Jira Platform & ITSM Administer, maintain, and support Jira Software and Jira Service Management (JSM) platforms Provide end user support, including troubleshooting issues and responding to service requests Configure and manage projects, issue types, workflows, screens, schemes, and permissions Support the onboarding of new teams into Jira, ensuring alignment with standards and best practices Assist in maintaining and improving ITSM workflows (Incident, Request, Change Management) Manage SLAs, queues, and service request catalogues within JSM Build, maintain, and optimise Jira Automation rules to improve efficiency Administer user access, roles, and permission models aligned to best practices Ensure data integrity and consistency across Jira instances Create and maintain dashboards and reports for KPI tracking and SLA performance Key Responsibilities - IT Operations (BAU Office Support) Provide hands on IT support for office users, including walk up support and desk side troubleshooting Support device provisioning, setup, and lifecycle management (laptops, peripherals) Assist with inventory management including tracking and auditing of IT assets Maintain meeting room technology and office IT infrastructure Support day to day IT service desk activities Required Skills & Experience - Core 3 to 5 years hands on experience with Jira (Cloud preferred) is required Strong understanding of workflows, issue types, and permissions Experience in IT Operations or Service Desk environments Strong troubleshooting and problem solving skills Effective communication and stakeholder engagement Required Skills & Experience - P2 Level Experience configuring workflows, schemes, and custom fields Experience with Jira Automation Knowledge of Jira Service Management concepts Exposure to Incident, Request, and Change Management Desirable Familiarity with SSO (Entra ID, Okta), APIs, and third party integrations Success Measures Improved SLA adherence and reporting accuracy Increased automation and ticket deflection High end user satisfaction Accurate asset inventory management Standardised and scalable Jira configurations Career Level Context Operates independently on defined tasks Balances Jira platform work and IT operations Handles moderate complexity systems Collaborates with senior engineers (P3)
27/07/2026
Full time
Role Overview We are seeking a Jira administrator with a strong technical skillset to support and enhance our Jira Software and Jira Service Management (JSM) environments. This role will focus on platform administration, end-user support, and continuous improvement of ITSM workflows, while also contributing to day to day IT operations within the office environment. This is a hybrid role that requires three days a week in the office (located in the vibrant South Bank area of Central London) and two days WFH. Key Responsibilities - Jira Platform & ITSM Administer, maintain, and support Jira Software and Jira Service Management (JSM) platforms Provide end user support, including troubleshooting issues and responding to service requests Configure and manage projects, issue types, workflows, screens, schemes, and permissions Support the onboarding of new teams into Jira, ensuring alignment with standards and best practices Assist in maintaining and improving ITSM workflows (Incident, Request, Change Management) Manage SLAs, queues, and service request catalogues within JSM Build, maintain, and optimise Jira Automation rules to improve efficiency Administer user access, roles, and permission models aligned to best practices Ensure data integrity and consistency across Jira instances Create and maintain dashboards and reports for KPI tracking and SLA performance Key Responsibilities - IT Operations (BAU Office Support) Provide hands on IT support for office users, including walk up support and desk side troubleshooting Support device provisioning, setup, and lifecycle management (laptops, peripherals) Assist with inventory management including tracking and auditing of IT assets Maintain meeting room technology and office IT infrastructure Support day to day IT service desk activities Required Skills & Experience - Core 3 to 5 years hands on experience with Jira (Cloud preferred) is required Strong understanding of workflows, issue types, and permissions Experience in IT Operations or Service Desk environments Strong troubleshooting and problem solving skills Effective communication and stakeholder engagement Required Skills & Experience - P2 Level Experience configuring workflows, schemes, and custom fields Experience with Jira Automation Knowledge of Jira Service Management concepts Exposure to Incident, Request, and Change Management Desirable Familiarity with SSO (Entra ID, Okta), APIs, and third party integrations Success Measures Improved SLA adherence and reporting accuracy Increased automation and ticket deflection High end user satisfaction Accurate asset inventory management Standardised and scalable Jira configurations Career Level Context Operates independently on defined tasks Balances Jira platform work and IT operations Handles moderate complexity systems Collaborates with senior engineers (P3)
United States Digital Space LLC
Milton Keynes, Buckinghamshire
ABOUT the company the company Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander's global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems. Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements the company's global payment capabilities to support client growth through payments. WHY JOIN OUR TEAM At the company Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities. Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you'll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive. WHAT YOU'LL DO As a Software Engineer, these will be some of the key activities in your day-to-day role: Design, develop, and maintain high-quality software solutions using Java and modern engineering practices. Build and evolve microservices and integrations that support business-critical applications. Collaborate with Product, Engineering, and cross-functional teams to deliver reliable and scalable solutions. Contribute to application performance, observability, and resilience initiatives. Participate in code reviews and promote software engineering best practices. Develop automated tests and support continuous integration and deployment processes. Work with cloud-native technologies, messaging platforms, and modern development tools. Support the continuous improvement of systems, processes, and engineering standards. WHAT WE'RE LOOKING FOR We are looking for a Software Engineer with strong backend development experience and a passion for building scalable, resilient, and high-performing applications. The ideal candidate will enjoy working in modern cloud-native environments, collaborating with cross-functional teams, and contributing to the full software development lifecycle - from design and implementation to monitoring and continuous improvement. Professional Experience 5+ years of experience developing Java applications in production environments (Required) Experience building and maintaining microservices architectures (Required) Experience designing and implementing REST APIs (Required) Experience working in Agile/Scrum environments (Required) Experience conducting code reviews and mentoring team members (Required) Experience with incident management and performance optimization (Required) Experience integrating AI-assisted development tools into daily workflows (Preferred) Experience building or integrating AI/ML capabilities into applications (Preferred) Education Bachelor's Degree in Computer Science, Software Engineering, Systems Engineering, Mathematics, Physics, Economics, Business Administration, or related field (Required) Professional certifications in Java, Cloud Technologies, or Scrum (Preferred) Languages English (Professional proficiency) (Required) Hard Skills Java (Required) Spring Boot (Required) Microservices Architecture (Required) REST APIs (Required) Docker (Required) Kubernetes (Required) Cloud Technologies (AWS) (Required) Messaging Systems (Kafka, RabbitMQ, IBM MQ) (Required) Relational Databases or NoSQL (Required) Jira & Confluence (Required) UK Payments knowledge (ISO 20022, SWIFT, MX) (Preferred) GraphQL (Preferred) Performance Testing (JMeter, Gatling) (Preferred) DevSecOps practices (Preferred) GitHub Actions (Preferred) Gradle (Preferred) SonarQube (Preferred) Soft Skills Problem-solving skills (Required) Analytical thinking (Required) Teamwork and collaboration (Required) Communication skills (Required) Learning agility (Required) Proactive mindset (Required) Leadership mindset (Preferred) Technical mentoring capabilities (Preferred) Continuous improvement mindset (Preferred) the company Platforms is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. OUR OFFER AND BENEFITS By joining our team, you will enjoy multiple benefits, such as: We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub. We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site. We aim to boost your growth with access to self-development programs. We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher. the company Platforms is part of Santander Group, one of the world's leading financial groups, with a presence in more than 22 countries. IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP If you're interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.
27/07/2026
Full time
ABOUT the company the company Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander's global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems. Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements the company's global payment capabilities to support client growth through payments. WHY JOIN OUR TEAM At the company Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities. Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you'll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive. WHAT YOU'LL DO As a Software Engineer, these will be some of the key activities in your day-to-day role: Design, develop, and maintain high-quality software solutions using Java and modern engineering practices. Build and evolve microservices and integrations that support business-critical applications. Collaborate with Product, Engineering, and cross-functional teams to deliver reliable and scalable solutions. Contribute to application performance, observability, and resilience initiatives. Participate in code reviews and promote software engineering best practices. Develop automated tests and support continuous integration and deployment processes. Work with cloud-native technologies, messaging platforms, and modern development tools. Support the continuous improvement of systems, processes, and engineering standards. WHAT WE'RE LOOKING FOR We are looking for a Software Engineer with strong backend development experience and a passion for building scalable, resilient, and high-performing applications. The ideal candidate will enjoy working in modern cloud-native environments, collaborating with cross-functional teams, and contributing to the full software development lifecycle - from design and implementation to monitoring and continuous improvement. Professional Experience 5+ years of experience developing Java applications in production environments (Required) Experience building and maintaining microservices architectures (Required) Experience designing and implementing REST APIs (Required) Experience working in Agile/Scrum environments (Required) Experience conducting code reviews and mentoring team members (Required) Experience with incident management and performance optimization (Required) Experience integrating AI-assisted development tools into daily workflows (Preferred) Experience building or integrating AI/ML capabilities into applications (Preferred) Education Bachelor's Degree in Computer Science, Software Engineering, Systems Engineering, Mathematics, Physics, Economics, Business Administration, or related field (Required) Professional certifications in Java, Cloud Technologies, or Scrum (Preferred) Languages English (Professional proficiency) (Required) Hard Skills Java (Required) Spring Boot (Required) Microservices Architecture (Required) REST APIs (Required) Docker (Required) Kubernetes (Required) Cloud Technologies (AWS) (Required) Messaging Systems (Kafka, RabbitMQ, IBM MQ) (Required) Relational Databases or NoSQL (Required) Jira & Confluence (Required) UK Payments knowledge (ISO 20022, SWIFT, MX) (Preferred) GraphQL (Preferred) Performance Testing (JMeter, Gatling) (Preferred) DevSecOps practices (Preferred) GitHub Actions (Preferred) Gradle (Preferred) SonarQube (Preferred) Soft Skills Problem-solving skills (Required) Analytical thinking (Required) Teamwork and collaboration (Required) Communication skills (Required) Learning agility (Required) Proactive mindset (Required) Leadership mindset (Preferred) Technical mentoring capabilities (Preferred) Continuous improvement mindset (Preferred) the company Platforms is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. OUR OFFER AND BENEFITS By joining our team, you will enjoy multiple benefits, such as: We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub. We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site. We aim to boost your growth with access to self-development programs. We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher. the company Platforms is part of Santander Group, one of the world's leading financial groups, with a presence in more than 22 countries. IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP If you're interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.
About us Stacuity is an innovative, ambitious, and rapidly growing company that provides cutting edge SaaS platforms to Mobile Network Operators (MNOs), MVNOs, IoT Service Providers, Enterprise Connectivity Providers, and related industries. We have developed our own mobile core network and supporting platforms from the ground up, using a modern, state of the art architecture. Our globally distributed platform enables customers worldwide to manage and secure mobile connectivity for Enterprise and IoT markets. Privately owned and headquartered in the Isle of Man, with a UK office, Stacuity was founded by industry veterans with a proven track record in business growth. To support our ongoing growth, we are expanding our integration and platform capability - offering a unique opportunity to join an exceptional, trusted, and valued team. Summary of this job As IP Network Engineer at Stacuity, you will be hands on with the global IP network that carries traffic between our mobile core, our edge sites, and our customers and partners worldwide - and with the networks within each site. This is a role for someone who genuinely enjoys building, configuring, troubleshooting, and keeping a global, ultra high availability network running cleanly day to day. You will work closely with our architecture function - contributing to network designs as well as implementing and maintaining them - and be one of the people we rely on when something needs investigating or fixing quickly. You will also pick up adjacent systems work as needed - this isn't a narrowly defined role, and we value people who are comfortable stepping slightly outside pure networking when it helps get the job done. You will work across our global footprint of edge sites, data centres, and interconnects, with day to day responsibility for routing, switching, and firewall configuration, and a hand in how our network integrates with cloud and core platform infrastructure. Key responsibilities - what you will do: Build, configuration, and maintenance Build, configure, and maintain Stacuity's global network across routing, switching, and firewall infrastructure, working closely with our architecture function and contributing to network designs as well as implementing them. Carry out day to day operational tasks across our WAN, LAN, and Internet edge, including routing changes, firewall rule changes, and segmentation updates. Apply and follow network standards covering routing, IP addressing, DNS, NAT, and firewall zoning, flagging gaps or improvements where you spot them. Support the lifecycle management of network hardware and software, including patching, firmware updates, and end of life replacement. Troubleshooting and incident response Act as a frontline responder for network incidents, carrying out initial investigation, troubleshooting, and remediation under time pressure. Diagnose and resolve issues across routing, switching, firewalls, and connected systems, escalating to the architecture team where a design change is needed. Monitor network health and performance, using observability tooling to spot issues before they become outages. Contribute to root cause analysis and write up clear, accurate incident notes to support post incident review. Wider systems and collaboration Pick up adjacent systems work as needed, such as server management, hypervisor and virtualisation tasks, and general Linux administration. Work closely with the architecture, platform, and security teams, feeding back practical, on the ground experience into future designs and standards. Support our ISO 27001 information security programme by following and helping maintain the network controls that fall within Annex A. Keep clear, accurate documentation of network configuration, changes, and known issues for the rest of the team to rely on. Working pattern This role is primarily office hours based in our Isle of Man office, with remote working possible by agreement. Given the global nature of our network and customer base, some flexibility outside of core hours may occasionally be required to support deployments, change windows, or major incidents. This role will be included in a compensated on call rota. Some travel to data centres, edge sites, and partner locations should be expected from time to time. What you will bring: Your Qualifications Minimum CCNA level (or equivalent) across major enterprise networking vendors - Essential Degree (or equivalent) in Computer Science, Network Engineering, or a related discipline - Desirable (or demonstrable practical experience) CCNP level (or equivalent) - Desirable (or working towards it) Excellent written and spoken English - Essential Your Experience and Skills Strong, practical understanding of high availability and failover principles at both Layer 2 and Layer 3, gained through hands on work on ISP or enterprise routing, switching, and firewalls. Deep, practical expertise in IP routing at scale, including BGP (iBGP and eBGP) and IS IS, along with hands on experience managing external peering and transit relationships. Solid experience with tunnelling technologies such as GRE and VXLAN, and Layer 2 networking including HSRP/VRRP/VARP, VLANs and trunking, STP, and ARP/NDP. Working knowledge of VPN technologies and IPsec, and a security conscious approach to network design including ACLs and IDS/IDP. Hands on firewall configuration and management experience, including with virtualised firewalls such as pfSense, and exposure to next generation firewall platforms such as Palo Alto, Fortinet, or Checkpoint. Hands on configuration and troubleshooting experience across major networking vendors, with particular depth in Cisco ASR platforms (IOS XE) and Cisco Nexus platforms (NX OS); broader exposure to Juniper, HP, and Arista is also valued. Experience with SD WAN and interconnection fabrics, such as Equinix Fabric, Console Connect, or similar platforms. Comfortable working with hypervisors and virtualisation, particularly Proxmox, along with SR IOV and virtual functions (VFs). Confident HPE server management, and solid Linux administration skills (Ubuntu); familiarity with FreeBSD is an advantage. A flexible, willing approach to general systems work beyond pure networking, such as basic server builds, storage, or scripting, when it helps get a job done. Experience with monitoring and observability tooling, such as Prometheus and Grafana, to support proactive network health and performance management. Comfortable producing clear, accurate technical documentation, such as configuration records, runbooks, and change notes, for day to day operational use. Strong problem investigation, troubleshooting, and resolution skills, able to work through technical issues methodically, including under pressure during live incidents. Ability to communicate technical issues and progress clearly to colleagues and, where needed, to non technical stakeholders. Exposure to cloud networking, such as AWS, Microsoft Azure, or hybrid cloud environments (desirable). Awareness of mobile core and mobile network concepts is an advantage, but not a prerequisite - we will support you in building this context. Your Behaviours Hands on, craft focused mindset - genuinely enjoys getting into the detail of routing, switching, and firewall configuration, and takes pride in doing it properly - Essential Strong analytical thinking - approaches problems logically and is comfortable working through ambiguity - Essential Clear communicator - able to explain a technical issue or a piece of work clearly to colleagues, and to non technical people when needed - Essential Collaborative by nature - works well alongside other engineers and the architecture and platform teams, and is comfortable asking for help or input - Essential Ownership mentality - takes responsibility for the tasks and incidents in front of them and follows through to a proper resolution, including being there when things go wrong - Essential Curious and proactive - interested in how platforms and systems work end to end, and always looking to improve - Essential Continuous improvement mindset - consistently looks for ways to make the network more resilient, more efficient, and easier to operate - Essential Values aligned with Stacuity's culture - ambitious, innovative, dependable, and supportive - Essential Other Able to work flexible hours when required to meet the needs of the role - Essential Willing to undertake a DBS check - Essential Right to work in the Isle of Man or UK (visa sponsorship may be considered for exceptional candidates) - Essential IOM Worker - Desirable
27/07/2026
Full time
About us Stacuity is an innovative, ambitious, and rapidly growing company that provides cutting edge SaaS platforms to Mobile Network Operators (MNOs), MVNOs, IoT Service Providers, Enterprise Connectivity Providers, and related industries. We have developed our own mobile core network and supporting platforms from the ground up, using a modern, state of the art architecture. Our globally distributed platform enables customers worldwide to manage and secure mobile connectivity for Enterprise and IoT markets. Privately owned and headquartered in the Isle of Man, with a UK office, Stacuity was founded by industry veterans with a proven track record in business growth. To support our ongoing growth, we are expanding our integration and platform capability - offering a unique opportunity to join an exceptional, trusted, and valued team. Summary of this job As IP Network Engineer at Stacuity, you will be hands on with the global IP network that carries traffic between our mobile core, our edge sites, and our customers and partners worldwide - and with the networks within each site. This is a role for someone who genuinely enjoys building, configuring, troubleshooting, and keeping a global, ultra high availability network running cleanly day to day. You will work closely with our architecture function - contributing to network designs as well as implementing and maintaining them - and be one of the people we rely on when something needs investigating or fixing quickly. You will also pick up adjacent systems work as needed - this isn't a narrowly defined role, and we value people who are comfortable stepping slightly outside pure networking when it helps get the job done. You will work across our global footprint of edge sites, data centres, and interconnects, with day to day responsibility for routing, switching, and firewall configuration, and a hand in how our network integrates with cloud and core platform infrastructure. Key responsibilities - what you will do: Build, configuration, and maintenance Build, configure, and maintain Stacuity's global network across routing, switching, and firewall infrastructure, working closely with our architecture function and contributing to network designs as well as implementing them. Carry out day to day operational tasks across our WAN, LAN, and Internet edge, including routing changes, firewall rule changes, and segmentation updates. Apply and follow network standards covering routing, IP addressing, DNS, NAT, and firewall zoning, flagging gaps or improvements where you spot them. Support the lifecycle management of network hardware and software, including patching, firmware updates, and end of life replacement. Troubleshooting and incident response Act as a frontline responder for network incidents, carrying out initial investigation, troubleshooting, and remediation under time pressure. Diagnose and resolve issues across routing, switching, firewalls, and connected systems, escalating to the architecture team where a design change is needed. Monitor network health and performance, using observability tooling to spot issues before they become outages. Contribute to root cause analysis and write up clear, accurate incident notes to support post incident review. Wider systems and collaboration Pick up adjacent systems work as needed, such as server management, hypervisor and virtualisation tasks, and general Linux administration. Work closely with the architecture, platform, and security teams, feeding back practical, on the ground experience into future designs and standards. Support our ISO 27001 information security programme by following and helping maintain the network controls that fall within Annex A. Keep clear, accurate documentation of network configuration, changes, and known issues for the rest of the team to rely on. Working pattern This role is primarily office hours based in our Isle of Man office, with remote working possible by agreement. Given the global nature of our network and customer base, some flexibility outside of core hours may occasionally be required to support deployments, change windows, or major incidents. This role will be included in a compensated on call rota. Some travel to data centres, edge sites, and partner locations should be expected from time to time. What you will bring: Your Qualifications Minimum CCNA level (or equivalent) across major enterprise networking vendors - Essential Degree (or equivalent) in Computer Science, Network Engineering, or a related discipline - Desirable (or demonstrable practical experience) CCNP level (or equivalent) - Desirable (or working towards it) Excellent written and spoken English - Essential Your Experience and Skills Strong, practical understanding of high availability and failover principles at both Layer 2 and Layer 3, gained through hands on work on ISP or enterprise routing, switching, and firewalls. Deep, practical expertise in IP routing at scale, including BGP (iBGP and eBGP) and IS IS, along with hands on experience managing external peering and transit relationships. Solid experience with tunnelling technologies such as GRE and VXLAN, and Layer 2 networking including HSRP/VRRP/VARP, VLANs and trunking, STP, and ARP/NDP. Working knowledge of VPN technologies and IPsec, and a security conscious approach to network design including ACLs and IDS/IDP. Hands on firewall configuration and management experience, including with virtualised firewalls such as pfSense, and exposure to next generation firewall platforms such as Palo Alto, Fortinet, or Checkpoint. Hands on configuration and troubleshooting experience across major networking vendors, with particular depth in Cisco ASR platforms (IOS XE) and Cisco Nexus platforms (NX OS); broader exposure to Juniper, HP, and Arista is also valued. Experience with SD WAN and interconnection fabrics, such as Equinix Fabric, Console Connect, or similar platforms. Comfortable working with hypervisors and virtualisation, particularly Proxmox, along with SR IOV and virtual functions (VFs). Confident HPE server management, and solid Linux administration skills (Ubuntu); familiarity with FreeBSD is an advantage. A flexible, willing approach to general systems work beyond pure networking, such as basic server builds, storage, or scripting, when it helps get a job done. Experience with monitoring and observability tooling, such as Prometheus and Grafana, to support proactive network health and performance management. Comfortable producing clear, accurate technical documentation, such as configuration records, runbooks, and change notes, for day to day operational use. Strong problem investigation, troubleshooting, and resolution skills, able to work through technical issues methodically, including under pressure during live incidents. Ability to communicate technical issues and progress clearly to colleagues and, where needed, to non technical stakeholders. Exposure to cloud networking, such as AWS, Microsoft Azure, or hybrid cloud environments (desirable). Awareness of mobile core and mobile network concepts is an advantage, but not a prerequisite - we will support you in building this context. Your Behaviours Hands on, craft focused mindset - genuinely enjoys getting into the detail of routing, switching, and firewall configuration, and takes pride in doing it properly - Essential Strong analytical thinking - approaches problems logically and is comfortable working through ambiguity - Essential Clear communicator - able to explain a technical issue or a piece of work clearly to colleagues, and to non technical people when needed - Essential Collaborative by nature - works well alongside other engineers and the architecture and platform teams, and is comfortable asking for help or input - Essential Ownership mentality - takes responsibility for the tasks and incidents in front of them and follows through to a proper resolution, including being there when things go wrong - Essential Curious and proactive - interested in how platforms and systems work end to end, and always looking to improve - Essential Continuous improvement mindset - consistently looks for ways to make the network more resilient, more efficient, and easier to operate - Essential Values aligned with Stacuity's culture - ambitious, innovative, dependable, and supportive - Essential Other Able to work flexible hours when required to meet the needs of the role - Essential Willing to undertake a DBS check - Essential Right to work in the Isle of Man or UK (visa sponsorship may be considered for exceptional candidates) - Essential IOM Worker - Desirable
Server Engineer SC Cleared Windows Server PowerShell VMware Active SC Clearance is essential for this opportunity. Are you an experienced Server Engineer with expertise in Windows Server, PowerShell scripting, VMware, and server build and decommissioning? We're recruiting on behalf of a leading organisation within the Financial Services sector seeking an engineer to support and enhance its enterprise server infrastructure. This is an excellent opportunity to join a collaborative infrastructure team, working in a secure enterprise environment where you'll be responsible for maintaining business-critical systems while contributing to infrastructure upgrades and transformation projects. Location: Central London (2 3 days onsite per week) Key Responsibilities Build, configure, deploy, maintain, and decommission both physical and virtual Windows Servers. Manage and support enterprise Microsoft Windows Server environments, ensuring high availability, security, and performance. Develop and maintain PowerShell scripts to automate server administration and improve operational efficiency. Administer core Microsoft technologies including Active Directory, DNS, DHCP, and Group Policy. Support and maintain VMware vSphere infrastructure (Hyper-V experience also considered). Carry out Windows Server patching, upgrades, security hardening, and vulnerability remediation. Investigate and resolve server and infrastructure incidents, performing root cause analysis where required. Support infrastructure projects including migrations, upgrades, and server refresh activities. Produce and maintain technical documentation while working within ITIL service management processes. Participate in an on-call rota and occasional planned out-of-hours maintenance. Essential Skills & Experience Active SC Clearance (required). Proven experience as a Server Engineer , Windows Infrastructure Engineer, or similar role. Strong experience with Windows Server administration in enterprise environments. Hands-on experience building, deploying, and decommissioning physical and virtual servers. Strong PowerShell scripting and automation skills. VMware vSphere administration experience (Hyper-V knowledge is beneficial). Excellent knowledge of Active Directory, DNS, DHCP, and Group Policy. Experience with Windows Server patch management, operating system lifecycle management, and infrastructure security best practices. Strong troubleshooting and problem-solving skills with experience supporting critical server infrastructure. Excellent communication and documentation skills. Desirable Skills Experience with any of the following would be advantageous: Microsoft Azure MECM / SCCM Microsoft Intune Infrastructure as Code (IaC) Linux administration If you're an SC Cleared Server Engineer with strong Windows Server, VMware, and PowerShell expertise looking for your next challenge, we'd like to hear from you. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
27/07/2026
Contractor
Server Engineer SC Cleared Windows Server PowerShell VMware Active SC Clearance is essential for this opportunity. Are you an experienced Server Engineer with expertise in Windows Server, PowerShell scripting, VMware, and server build and decommissioning? We're recruiting on behalf of a leading organisation within the Financial Services sector seeking an engineer to support and enhance its enterprise server infrastructure. This is an excellent opportunity to join a collaborative infrastructure team, working in a secure enterprise environment where you'll be responsible for maintaining business-critical systems while contributing to infrastructure upgrades and transformation projects. Location: Central London (2 3 days onsite per week) Key Responsibilities Build, configure, deploy, maintain, and decommission both physical and virtual Windows Servers. Manage and support enterprise Microsoft Windows Server environments, ensuring high availability, security, and performance. Develop and maintain PowerShell scripts to automate server administration and improve operational efficiency. Administer core Microsoft technologies including Active Directory, DNS, DHCP, and Group Policy. Support and maintain VMware vSphere infrastructure (Hyper-V experience also considered). Carry out Windows Server patching, upgrades, security hardening, and vulnerability remediation. Investigate and resolve server and infrastructure incidents, performing root cause analysis where required. Support infrastructure projects including migrations, upgrades, and server refresh activities. Produce and maintain technical documentation while working within ITIL service management processes. Participate in an on-call rota and occasional planned out-of-hours maintenance. Essential Skills & Experience Active SC Clearance (required). Proven experience as a Server Engineer , Windows Infrastructure Engineer, or similar role. Strong experience with Windows Server administration in enterprise environments. Hands-on experience building, deploying, and decommissioning physical and virtual servers. Strong PowerShell scripting and automation skills. VMware vSphere administration experience (Hyper-V knowledge is beneficial). Excellent knowledge of Active Directory, DNS, DHCP, and Group Policy. Experience with Windows Server patch management, operating system lifecycle management, and infrastructure security best practices. Strong troubleshooting and problem-solving skills with experience supporting critical server infrastructure. Excellent communication and documentation skills. Desirable Skills Experience with any of the following would be advantageous: Microsoft Azure MECM / SCCM Microsoft Intune Infrastructure as Code (IaC) Linux administration If you're an SC Cleared Server Engineer with strong Windows Server, VMware, and PowerShell expertise looking for your next challenge, we'd like to hear from you. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
