Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
18/11/2025
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/12/2025
Contractor
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Group IT Infrastructure Manager Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. As a Group IT Infrastructure Manager, you will need to have/be: Networking Strong network admin, installation, and troubleshooting skills (CCNA level). Experience with Cisco, Fortinet, Ruckus; performance and security focused. Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design. Hardware & Infrastructure Good understanding of hardware, cabling, wireless tech, and IT security basics. Experience with rack servers, RAID, SAN/NAS storage. Competent with monitoring tools (SolarWinds, Nagios, PRTG). Microsoft Technologies Strong Windows Server (Apply online only , AD, Group Policy, and systems admin. Working knowledge of Exchange Online. Experience with Azure AD and hybrid identity. Familiar with Intune and JAMF for device management. Solid Office 365 and Windows 10/11 admin skills. Virtualisation & Cloud Skilled in Hyper-V and VMware (resource management, backups, failover). Exposure to Azure, AWS, GCP for migrations and optimisation. Communication Systems Experience with enterprise VoIP systems. Knowledge of IP CCTV setup, storage, and network integration. Backup & DR Proficient with Veeam for backup/replication. Experience in DR planning, failover, and resilience testing. Security & Compliance Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection). Understanding of ISO 27001 and GDPR; audit support experience. Familiar with SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP / Security+, ISO 27001, PRINCE2 Details: Salary : 65, 000 - 70, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Group IT Infrastructure Manager: Visible, approachable leader across all sites. Partner with departments to deliver proactive, value-driven IT solutions. Provide IT input in management meetings to support strategic decisions. Support wider teams during peak periods to maintain smooth operations. Oversee daily IT operations across servers, applications, and networks. Manage installation, upgrades, and maintenance of hardware/software. Lead procurement and lifecycle management of IT equipment. Ensure system performance through testing, monitoring, and improvement. Manage and optimise WAN infrastructure across all sites. Maintain strong security controls to protect systems and data. Proactively identify and resolve vulnerabilities through updates and patches. Maintain robust disaster recovery and backup strategies. Assess technology risks and implement mitigation measures. Test and refine DR and continuity plans to ensure resilience. Lead major infrastructure projects, upgrades, and migrations. Work with MIS to align infrastructure and system development. Create project plans, manage resources, and deliver on time and budget. Manage the IT budget and track expenditure. Build strong vendor relationships, negotiate contracts, and ensure SLAs are met. Lead and develop 3rd Line Engineers and Helpdesk teams. Oversee Helpdesk performance and ensure timely issue resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/weekends/public holidays when required. Benefits of working as a Group IT Infrastructure Manager: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
04/12/2025
Full time
Group IT Infrastructure Manager Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation. As a Group IT Infrastructure Manager, you will need to have/be: Networking Strong network admin, installation, and troubleshooting skills (CCNA level). Experience with Cisco, Fortinet, Ruckus; performance and security focused. Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design. Hardware & Infrastructure Good understanding of hardware, cabling, wireless tech, and IT security basics. Experience with rack servers, RAID, SAN/NAS storage. Competent with monitoring tools (SolarWinds, Nagios, PRTG). Microsoft Technologies Strong Windows Server (Apply online only , AD, Group Policy, and systems admin. Working knowledge of Exchange Online. Experience with Azure AD and hybrid identity. Familiar with Intune and JAMF for device management. Solid Office 365 and Windows 10/11 admin skills. Virtualisation & Cloud Skilled in Hyper-V and VMware (resource management, backups, failover). Exposure to Azure, AWS, GCP for migrations and optimisation. Communication Systems Experience with enterprise VoIP systems. Knowledge of IP CCTV setup, storage, and network integration. Backup & DR Proficient with Veeam for backup/replication. Experience in DR planning, failover, and resilience testing. Security & Compliance Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection). Understanding of ISO 27001 and GDPR; audit support experience. Familiar with SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP / Security+, ISO 27001, PRINCE2 Details: Salary : 65, 000 - 70, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Group IT Infrastructure Manager: Visible, approachable leader across all sites. Partner with departments to deliver proactive, value-driven IT solutions. Provide IT input in management meetings to support strategic decisions. Support wider teams during peak periods to maintain smooth operations. Oversee daily IT operations across servers, applications, and networks. Manage installation, upgrades, and maintenance of hardware/software. Lead procurement and lifecycle management of IT equipment. Ensure system performance through testing, monitoring, and improvement. Manage and optimise WAN infrastructure across all sites. Maintain strong security controls to protect systems and data. Proactively identify and resolve vulnerabilities through updates and patches. Maintain robust disaster recovery and backup strategies. Assess technology risks and implement mitigation measures. Test and refine DR and continuity plans to ensure resilience. Lead major infrastructure projects, upgrades, and migrations. Work with MIS to align infrastructure and system development. Create project plans, manage resources, and deliver on time and budget. Manage the IT budget and track expenditure. Build strong vendor relationships, negotiate contracts, and ensure SLAs are met. Lead and develop 3rd Line Engineers and Helpdesk teams. Oversee Helpdesk performance and ensure timely issue resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem-solving skills. Willing to work evenings/weekends/public holidays when required. Benefits of working as a Group IT Infrastructure Manager: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
03/12/2025
Full time
3rd Line Support Engineer (Infrastructure & Cloud) Liverpool Up to £35K & Great Benefits We re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you. What We Offer: Competitive salary (£30k - £35k) aligned with senior technical ability Clear technical development & certification pathway 22 days holiday + bank holidays Pension scheme & benefits Opportunity to work with cutting-edge cloud & security technologies Key Responsibilities of 3rd Line Support Engineer: Advanced Support & Escalations Act as the senior escalation point for complex incidents from 1st & 2nd Line. Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools. Perform root-cause analysis and document long-term fixes. Ensure SLA compliance and deliver a high-quality support experience. Infrastructure & Cloud Management Manage Azure resources (VMs, networking, security, automation). Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups. Oversee patching, monitoring, backups, and system health across client estates. Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security improvements, and infrastructure upgrades. Plan and document solutions, producing low-level designs and technical scopes. Work closely with Technical Leads and project managers to deliver successful outcomes. Client Interaction Attend client sites for escalations, installations, or project work when required. Communicate confidently with technical and non-technical stakeholders. Provide proactive recommendations to improve stability, security, and performance. Team Contribution Mentor 1st 2nd Line engineers and support knowledge sharing. Help refine internal processes, documentation, and technical standards. Support the adoption of new tools, platforms, and technologies. Skills & Experience Needed Essential 4 10 years' experience in IT support, ideally within an MSP. Strong capability across; Microsoft 365 & Azure, Windows Server, AD, DNS, DHCP, GPO, Networking VLANs, routing, firewalls, switching, Hyper-V / VMware, Backup & DR solutions, Security tooling, MFA, conditional access Proven ability to resolve complex technical issues and take ownership. Strong documentation, communication, and time-management skills. Preferred Calm, structured approach to problem-solving. Confident dealing with senior stakeholders and business owners. Proactive mindset not just fixing issues, but improving environments. Enjoys mentoring and supporting skill development in others. Comfortable on-site when required. Why Join Us? Technology environments are becoming increasingly cloud-first, secure, and business-critical and you ll play a key part in shaping them. This role gives you exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges within a growing MSP that values expertise and long-term client partnerships. If you re a senior engineer who loves complex challenges and delivering smart, elegant solutions, we d love to hear from you. Apply today and take the next step in your technical career.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing Design substations that meet client needs, budgets, and deadlines Help with tenders, contracts, and technical drawings Work closely with teams and clients to deliver projects smoothly Visit sites often and stay connected with the operations team Support and train engineers and CAD technicians Join design reviews and help improve standards and processes Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001) Communicate clearly and professionally across all levels What Youll Bring Degree or HND in Electrical/Electronic Engineering 5+ years experience in power transmission and substation design Strong knowledge of National Grid, British Standards, and UK design rules Skilled in 2D CAD software (Autodesk preferred) Able to quickly learn new engineering software Experience with NGET stage 4.4 design and earthing up to 400kV Knowledge of related areas: overhead lines, civil design, protection & control, HV cables Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools Want to work on impactful projects and grow your expertise in a fast-moving sector? If so, wed love to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work Salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet. Were open and seek new and better ways of exceeding expectations. Were together and as one team; the whole is greater than the sum of the parts. Were ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. INDNAT About The Company . JBRP1_UKTJ
01/12/2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing Design substations that meet client needs, budgets, and deadlines Help with tenders, contracts, and technical drawings Work closely with teams and clients to deliver projects smoothly Visit sites often and stay connected with the operations team Support and train engineers and CAD technicians Join design reviews and help improve standards and processes Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001) Communicate clearly and professionally across all levels What Youll Bring Degree or HND in Electrical/Electronic Engineering 5+ years experience in power transmission and substation design Strong knowledge of National Grid, British Standards, and UK design rules Skilled in 2D CAD software (Autodesk preferred) Able to quickly learn new engineering software Experience with NGET stage 4.4 design and earthing up to 400kV Knowledge of related areas: overhead lines, civil design, protection & control, HV cables Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools Want to work on impactful projects and grow your expertise in a fast-moving sector? If so, wed love to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work Salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use Private health care and health care cash plan Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet. Were open and seek new and better ways of exceeding expectations. Were together and as one team; the whole is greater than the sum of the parts. Were ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. INDNAT About The Company . JBRP1_UKTJ
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust and are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within the company as well as offering opportunities in other teams and departments. Join this friendly company, where a great team and a positive culture await you. The Role Our client is seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to their customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
01/12/2025
Full time
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust and are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within the company as well as offering opportunities in other teams and departments. Join this friendly company, where a great team and a positive culture await you. The Role Our client is seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to their customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
Job Title: Senior eFX Low Latency Java Developer Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert in low latency trading systems. This is a hands-on development role focused on building and optimizing pricing, hedging, and market connectivity systems for the eFX trading desk. Experience in eFX pricing is essential , including price construction and algorithmic trading . You'll work closely with Java and C# developers, business analysts, project managers, and QA teams to deliver high-performance solutions. A strong understanding of FX trading, low latency architecture, and compliance within a trading environment is required. This is a hybrid position , requiring 3 days per week in-office at our location near Liverpool Street Station in London. Key Responsibilities Design and develop low latency pricing and trading systems using Java. Collaborate with Front Office and IT teams to prototype and deliver analytics and algorithmic trading solutions. Analyse and optimize performance in high-frequency trading environments. Contribute to all phases of the development lifecycle: design, specification, testing, deployment, and support. Provide 3rd line technical support and liaise with production support teams. Participate in sprint planning, estimation, and regular project updates. Support software releases, including occasional out-of-hours deployments. Ensure compliance with internal policies and regulatory requirements. Core Attributes & Skills Strong communication and analytical skills. Deep expertise in Java, especially in multithreading, low latency, and performance tuning. Solid understanding of FIX protocol and market connectivity. Proven experience in eFX pricing , including price construction and algo development . Experience in front-office FX or quantitative finance environments. Proficient in UNIX/Linux systems. Familiarity with Agile, Scrum, or Kanban methodologies. Production stability mindset and ability to collaborate across infrastructure and support teams. Person Specification Essential Qualifications & Experience Degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering. Proven experience in: Java development (low latency, multithreading, garbage collection-aware techniques). Performance monitoring and metric design. Real-time, mission-critical systems. Linux and message bus technologies. Network analysis tools (e.g., Wireshark). Solace or similar messaging platforms. eFX pricing systems and algorithmic trading frameworks. Desirable Postgraduate qualification in computing, mathematics, or statistics. Experience with FX ECNs, pricing algorithms, FIX engines/APIs. Knowledge of FX Options and FIX packages. Competencies Ability to quickly learn and apply new technologies. Strong technical acumen and delivery focus. Clear communicator with the ability to engage both technical and business stakeholders. Values: transparency, accountability, excellence, and client service quality.
28/11/2025
Full time
Job Title: Senior eFX Low Latency Java Developer Role Overview We are seeking a highly skilled Senior Java Developer to join the eFX Algo IT team as a Subject Matter Expert in low latency trading systems. This is a hands-on development role focused on building and optimizing pricing, hedging, and market connectivity systems for the eFX trading desk. Experience in eFX pricing is essential , including price construction and algorithmic trading . You'll work closely with Java and C# developers, business analysts, project managers, and QA teams to deliver high-performance solutions. A strong understanding of FX trading, low latency architecture, and compliance within a trading environment is required. This is a hybrid position , requiring 3 days per week in-office at our location near Liverpool Street Station in London. Key Responsibilities Design and develop low latency pricing and trading systems using Java. Collaborate with Front Office and IT teams to prototype and deliver analytics and algorithmic trading solutions. Analyse and optimize performance in high-frequency trading environments. Contribute to all phases of the development lifecycle: design, specification, testing, deployment, and support. Provide 3rd line technical support and liaise with production support teams. Participate in sprint planning, estimation, and regular project updates. Support software releases, including occasional out-of-hours deployments. Ensure compliance with internal policies and regulatory requirements. Core Attributes & Skills Strong communication and analytical skills. Deep expertise in Java, especially in multithreading, low latency, and performance tuning. Solid understanding of FIX protocol and market connectivity. Proven experience in eFX pricing , including price construction and algo development . Experience in front-office FX or quantitative finance environments. Proficient in UNIX/Linux systems. Familiarity with Agile, Scrum, or Kanban methodologies. Production stability mindset and ability to collaborate across infrastructure and support teams. Person Specification Essential Qualifications & Experience Degree (or equivalent) in Computer Science, Mathematics, Physics, or Engineering. Proven experience in: Java development (low latency, multithreading, garbage collection-aware techniques). Performance monitoring and metric design. Real-time, mission-critical systems. Linux and message bus technologies. Network analysis tools (e.g., Wireshark). Solace or similar messaging platforms. eFX pricing systems and algorithmic trading frameworks. Desirable Postgraduate qualification in computing, mathematics, or statistics. Experience with FX ECNs, pricing algorithms, FIX engines/APIs. Knowledge of FX Options and FIX packages. Competencies Ability to quickly learn and apply new technologies. Strong technical acumen and delivery focus. Clear communicator with the ability to engage both technical and business stakeholders. Values: transparency, accountability, excellence, and client service quality.
IT Systems Engineer Location: Salford (4 days per week on-site) Contract: 6-Month FTC Salary: Up to £45,000 A growing organisation undergoing significant infrastructure modernisation is looking for an experienced IT Systems Engineer to join on an initial 6-month fixed-term contract. This role is ideal for an engineer with strong Windows infrastructure skills who can support a mixed environment of legacy on-prem systems and Microsoft 365 services. You ll be joining a small IT team where you ll play a critical hands-on role in maintaining stability, resolving complex issues, and supporting users and infrastructure across multiple business units. Key Responsibilities Provide 2nd line (and some 3rd line) support across servers, applications, and infrastructure Maintain and administer Windows Server, Active Directory / Entra Connect, GPO, file shares, and permissions Support Hyper-V, RDS, IIS, and on-premise infrastructure Deliver day-to-day M365 administration and support Exchange Online / Hybrid environments Implement and manage Entra ID features including Conditional Access Assist with L2 networking tasks including VLANs, DHCP/DNS, and TCP/IP Troubleshoot hardware, office apps, and bespoke applications Work with internal teams and external partners to resolve escalations Document incidents, changes, and infrastructure updates Essential Skills & Experience Strong experience with: Windows Server Active Directory / Entra Connect Group Policy (GPO) File shares & permissions Hyper-V RDS IIS Microsoft 365 admin Exchange Online (EXO) / Hybrid Entra ID (Azure AD) Conditional Access L2 networking: VLANs DHCP / DNS TCP/IP Hardware troubleshooting Office applications support Experience providing 2nd 3rd line support in a similar environment Nice-to-Haves SQL experience Intune MDM Ability to read or edit basic HTML PowerShell for scripting or automation Working Arrangement 4 days per week on-site in Salford 1 day optional WFH (after initial period) Standard office hours with occasional variation depending on support demand What s on Offer? A hands-on, varied infrastructure role with real impact Opportunity to support modernisation and cloud-focused initiatives Exposure to hybrid and cloud services, plus legacy infrastructure Join a supportive team during a key period of IT transformation
27/11/2025
Contractor
IT Systems Engineer Location: Salford (4 days per week on-site) Contract: 6-Month FTC Salary: Up to £45,000 A growing organisation undergoing significant infrastructure modernisation is looking for an experienced IT Systems Engineer to join on an initial 6-month fixed-term contract. This role is ideal for an engineer with strong Windows infrastructure skills who can support a mixed environment of legacy on-prem systems and Microsoft 365 services. You ll be joining a small IT team where you ll play a critical hands-on role in maintaining stability, resolving complex issues, and supporting users and infrastructure across multiple business units. Key Responsibilities Provide 2nd line (and some 3rd line) support across servers, applications, and infrastructure Maintain and administer Windows Server, Active Directory / Entra Connect, GPO, file shares, and permissions Support Hyper-V, RDS, IIS, and on-premise infrastructure Deliver day-to-day M365 administration and support Exchange Online / Hybrid environments Implement and manage Entra ID features including Conditional Access Assist with L2 networking tasks including VLANs, DHCP/DNS, and TCP/IP Troubleshoot hardware, office apps, and bespoke applications Work with internal teams and external partners to resolve escalations Document incidents, changes, and infrastructure updates Essential Skills & Experience Strong experience with: Windows Server Active Directory / Entra Connect Group Policy (GPO) File shares & permissions Hyper-V RDS IIS Microsoft 365 admin Exchange Online (EXO) / Hybrid Entra ID (Azure AD) Conditional Access L2 networking: VLANs DHCP / DNS TCP/IP Hardware troubleshooting Office applications support Experience providing 2nd 3rd line support in a similar environment Nice-to-Haves SQL experience Intune MDM Ability to read or edit basic HTML PowerShell for scripting or automation Working Arrangement 4 days per week on-site in Salford 1 day optional WFH (after initial period) Standard office hours with occasional variation depending on support demand What s on Offer? A hands-on, varied infrastructure role with real impact Opportunity to support modernisation and cloud-focused initiatives Exposure to hybrid and cloud services, plus legacy infrastructure Join a supportive team during a key period of IT transformation
Job Title: IT Infrastructure Engineer (Azure Migration & Deployment) Location: Watford (Preferred) Hybrid after probation (3 days onsite, 2 days WFH non-consecutive) Contract: Full-time, Permanent 3-Month Probation We are seeking an experienced, proactive Senior Infrastructure Engineer to support and evolve our IT estate across on-prem servers, cloud platforms, and network services. You'll ensure operational stability while contributing to strategic design and transformation projects. This role offers broad exposure to diverse technologies and providers. The ideal candidate combines strong technical skills, a security-first mindset, solid problem-solving abilities, and the confidence to contribute to design discussions and ongoing service improvements. Your responsibilities in the role Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise and cloud). Ability to provide senior-level technical support and resolve complex issues. Security-conscious approach to design, implementation, and operations. Excellent communication and stakeholder engagement skills. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
27/11/2025
Full time
Job Title: IT Infrastructure Engineer (Azure Migration & Deployment) Location: Watford (Preferred) Hybrid after probation (3 days onsite, 2 days WFH non-consecutive) Contract: Full-time, Permanent 3-Month Probation We are seeking an experienced, proactive Senior Infrastructure Engineer to support and evolve our IT estate across on-prem servers, cloud platforms, and network services. You'll ensure operational stability while contributing to strategic design and transformation projects. This role offers broad exposure to diverse technologies and providers. The ideal candidate combines strong technical skills, a security-first mindset, solid problem-solving abilities, and the confidence to contribute to design discussions and ongoing service improvements. Your responsibilities in the role Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance. Support the design and implementation of infrastructure solutions, contributing best practice and operational insight. Lead and assist with problem management, including patching, configuration changes, and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery. Maintain accurate documentation and promote effective knowledge management practices. Essential Qualifications Strong experience in Microsoft Azure infrastructure and services. Proven track record in supporting and managing infrastructure environments (on-premise and cloud). Ability to provide senior-level technical support and resolve complex issues. Security-conscious approach to design, implementation, and operations. Excellent communication and stakeholder engagement skills. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Ernest Gordon Recruitment Limited
Beverley, North Humberside
IT Support Engineer (3rd Line) 40,000- 45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit an IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
26/11/2025
Full time
IT Support Engineer (3rd Line) 40,000- 45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit an IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership as well as offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
25/11/2025
Full time
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership as well as offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
Senior Service Desk Engineer - £400-£450 per day, Inside IR35, 6 months initial contract - hybrid working with 3 days a week on site near Euston Station. My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 and other data sources. Configure, manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance configuration, secure app deployment, and advanced troubleshooting. Demonstrable experience in Power Apps development, automation, and integration across Microsoft 365. Solid understanding of Microsoft technologies: Active Directory, Azure, Microsoft 365, Exchange. Proficiency with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills for both technical and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+
21/11/2025
Contractor
Senior Service Desk Engineer - £400-£450 per day, Inside IR35, 6 months initial contract - hybrid working with 3 days a week on site near Euston Station. My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 and other data sources. Configure, manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance configuration, secure app deployment, and advanced troubleshooting. Demonstrable experience in Power Apps development, automation, and integration across Microsoft 365. Solid understanding of Microsoft technologies: Active Directory, Azure, Microsoft 365, Exchange. Proficiency with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills for both technical and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+
IT Infrastructure Engineer Driffield, East Riding of Yorkshire YO25 Salary: £40,000 £45,000 per annum Full-time, Permanent working Monday to Friday Location: Driffield (Hybrid 2 days per week from home) Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Selby, York, Market Weighton, Pocklington or Cottingham The Opportunity Hawk 3 Talent Solutions are recruiting for a highly motivated Infrastructure Engineer to join a IT team based near Driffield, East Riding and play a key role in supporting and developing core business systems. This is a senior technical position providing 3rd line support, ensuring the reliability, stability, and recoverability of IT infrastructure while driving improvements and preparing for future growth. Working to ITIL principles, you will maintain policies and procedures, proactively review new technologies, and ensure the infrastructure continues to meet evolving business needs. Key Responsibilities As Infrastructure Engineer, you will: Oversee the management of IT infrastructure including networks, servers, and cloud environments. Promote a continuous improvement strategy across IT systems and services. Manage Windows and Nix server estates, including setup, configuration, preventative maintenance, and capacity planning. Administer email and messaging systems, including cloud-based archiving solutions. Maintain and optimise backup and recovery environments across hybrid infrastructures. Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity. Contribute to proactive infrastructure management to maximise system uptime. Support applications management including configuration, upgrades, and integrations. Ensure security systems and measures remain appropriate to the evolving threat landscape. Collaborate with the Business Continuity and Emergency Recovery Team on disaster recovery planning and execution. Automate infrastructure tasks and support deployment of new systems and applications. Provide timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configuration management database (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical solutions. Essential Experience & Skills Excellent technical knowledge across networking, cloud and hosting technologies, domain services, server operating systems, storage, virtualisation, databases, endpoint protection, and the Microsoft 365 stack. Strong experience with cloud-based mail archiving (e.g., Mimecast). Expertise in backup and recovery solutions across hybrid environments. Excellent knowledge of cloud infrastructure (Azure). Experience with solutions such as Exchange, SQL Server, and SharePoint. Strong communication skills, able to explain complex technical concepts clearly. Superior analytical and problem-solving capabilities. Knowledge of vendor licensing models. Experience with disaster recovery planning and execution. Current driving licence. Desirable Experience & Skills Bachelor s degree in IT, Computer Science, or related field. Experience with IFS Apps 10 database administration (Oracle/SQL Server). Knowledge of disaster recovery technologies and methodologies. Experience with Oracle E-Business Suite. PowerShell scripting and DevOps practices. What s on Offer Competitive salary: £40,000 £45,000 per annum Full-time, permanent role Hybrid working: 2 days per week from home Opportunity to work with a wide range of technologies in a growing organisation A role with real impact, ensuring infrastructure stability, scalability, and resilience How to Apply If you are an experienced Infrastructure Engineer ready to take ownership of a challenging and rewarding role, we would welcome your application. This is an opportunity to contribute to the future growth of a business by ensuring its IT infrastructure is robust, secure, and fit for purpose. If you would like to apply for the role of IT Infrastructure Engineer then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 21.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
21/11/2025
Full time
IT Infrastructure Engineer Driffield, East Riding of Yorkshire YO25 Salary: £40,000 £45,000 per annum Full-time, Permanent working Monday to Friday Location: Driffield (Hybrid 2 days per week from home) Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Selby, York, Market Weighton, Pocklington or Cottingham The Opportunity Hawk 3 Talent Solutions are recruiting for a highly motivated Infrastructure Engineer to join a IT team based near Driffield, East Riding and play a key role in supporting and developing core business systems. This is a senior technical position providing 3rd line support, ensuring the reliability, stability, and recoverability of IT infrastructure while driving improvements and preparing for future growth. Working to ITIL principles, you will maintain policies and procedures, proactively review new technologies, and ensure the infrastructure continues to meet evolving business needs. Key Responsibilities As Infrastructure Engineer, you will: Oversee the management of IT infrastructure including networks, servers, and cloud environments. Promote a continuous improvement strategy across IT systems and services. Manage Windows and Nix server estates, including setup, configuration, preventative maintenance, and capacity planning. Administer email and messaging systems, including cloud-based archiving solutions. Maintain and optimise backup and recovery environments across hybrid infrastructures. Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity. Contribute to proactive infrastructure management to maximise system uptime. Support applications management including configuration, upgrades, and integrations. Ensure security systems and measures remain appropriate to the evolving threat landscape. Collaborate with the Business Continuity and Emergency Recovery Team on disaster recovery planning and execution. Automate infrastructure tasks and support deployment of new systems and applications. Provide timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configuration management database (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical solutions. Essential Experience & Skills Excellent technical knowledge across networking, cloud and hosting technologies, domain services, server operating systems, storage, virtualisation, databases, endpoint protection, and the Microsoft 365 stack. Strong experience with cloud-based mail archiving (e.g., Mimecast). Expertise in backup and recovery solutions across hybrid environments. Excellent knowledge of cloud infrastructure (Azure). Experience with solutions such as Exchange, SQL Server, and SharePoint. Strong communication skills, able to explain complex technical concepts clearly. Superior analytical and problem-solving capabilities. Knowledge of vendor licensing models. Experience with disaster recovery planning and execution. Current driving licence. Desirable Experience & Skills Bachelor s degree in IT, Computer Science, or related field. Experience with IFS Apps 10 database administration (Oracle/SQL Server). Knowledge of disaster recovery technologies and methodologies. Experience with Oracle E-Business Suite. PowerShell scripting and DevOps practices. What s on Offer Competitive salary: £40,000 £45,000 per annum Full-time, permanent role Hybrid working: 2 days per week from home Opportunity to work with a wide range of technologies in a growing organisation A role with real impact, ensuring infrastructure stability, scalability, and resilience How to Apply If you are an experienced Infrastructure Engineer ready to take ownership of a challenging and rewarding role, we would welcome your application. This is an opportunity to contribute to the future growth of a business by ensuring its IT infrastructure is robust, secure, and fit for purpose. If you would like to apply for the role of IT Infrastructure Engineer then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 21.12.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET
18/11/2025
Full time
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET
Senior Linux/HPC Project Engineer & Team Lead Hybrid Working with Offices near Haywards Heath, West Sussex Package: Salary Circa 65k DOE + Benefits + Bonus Join an international, next-generation HPC data centre organisation as a Senior HPC Engineer and Eastern Hemisphere Technical Project Team member. This is a varied, high-impact position with broad responsibility - blending Level 3 technical support, technical project delivery, leadership, and cross-team collaboration. You'll take a lead role on technical projects: scouting and evaluating new technology, running proof-of-concept initiatives, implementing solutions, and presenting outcomes to a wide audience. With significant autonomy, you'll proactively identify and drive technological advancements and best practices, shaping both infrastructure and operations. The current team is technically strong but needs a hands-on technical leader/architect to bridge the people-management gap. You don't need to manage a large team, but you do need to run meetings, gather updates, confidently communicate with the business, and deputise for leadership - whether you already have people leadership experience or are ready to step up. Responsbilities Lead and deliver end-to-end technical projects: discovery, evaluation, proof of concept, implementation, documentation, and presenting outcomes to a wide audience. Provide 3rd line ("last line") escalation support for the most complex technical issues Work extensively on technical projects and proof of concepts, with a focus on next-generation data centre technologies (e.g. oil immersion cooling). Integrate new tools and technologies into business functions and continuously look to improve how existing systems operate. Act as a senior technical engineer/architect within an HPC and next-gen data centre environment. Serve as a strong deputy to senior leadership, stepping up to run meetings, gather updates, and communicate clearly with senior stakeholders when required. Present confidently to various audiences, propose new technologies, and ensure communication is clear and professional at all times. Promote collaboration, pull together a technically strong but introverted team, and support mentoring as needed. Be proactive and autonomous: identify improvements and solutions independently, and bring them forward for team consideration. Potential travel to support wider regional projects, including new data centre builds (especially within Asia-Pacific), as required. As/when available, join a 24/7 on-call rota (approximately 10% on-call allowance), once settled into the role and as dictated by team needs. Requirements Strong technical background with advanced Linux engineering/architect-level experience; direct HPC background is highly desirable but not mandatory if you have high-level Linux and architectural skills and learn quickly. Proven ability to run technical projects end-to-end: from discovery through evaluation, proof of concept, implementation, documentation, and presentation. Experience integrating new technologies into business environments and improving existing systems. Ability to act as a hands-on senior technical engineer while also stepping up as deputy when needed. Comfortable running meetings, gathering updates, and communicating clearly and confidently with both technical colleagues and senior business stakeholders. Strong presentation skills; capable of proposing and explaining new technologies to different audiences. Team-oriented mindset-able to mentor, encourage collaboration, and help pull together a group of technically excellent but introverted engineers. Displays clear leadership potential or established leadership experience, with a willingness to develop people and stakeholder management skills. Proactive and autonomous: able to identify challenges and introduce improvements without waiting for specific instruction. Mature and experienced enough to fit as a senior technical leader Excellent communication in English, with experience engaging UK-based stakeholders. Technical Stack/Skills: Linux Administration, HPC Environments / Clustering, Ansible, Puppet, GitLab, Terraform, Containerisation, Docker, Kubernetes, OpenStack, CI/CD, Scripting in Bash / Python / Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. What Makes This Unique Wide remit: combine projects, leadership, and L3 troubleshooting Discovery and adoption of emerging tech (e.g., immersion cooling) Regional influence, with possible future travel across Asia-Pacific. Fast-growing, collaborative, close-knit team (4-5 core members). Hands-on role with lasting impact on team, tech vision, and operations. Location: The office is near Haywards Heath / Burgess Hill and is easily commutable (15-35 minutes) from Crawley, Horsham, Worthing and Uckfield. Within an hour of Guildford, Woking, Royal Tunbridge Wells, South London, Maidstone and Eastbourne. Hybrid working is available, but candidates should ideally be within an hour of the office. Visa Sponsorship: Visa sponsorship is available; however, prior UK-based experience is required. You must already reside and be settled in the UK with UK employer experience. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
18/11/2025
Full time
Senior Linux/HPC Project Engineer & Team Lead Hybrid Working with Offices near Haywards Heath, West Sussex Package: Salary Circa 65k DOE + Benefits + Bonus Join an international, next-generation HPC data centre organisation as a Senior HPC Engineer and Eastern Hemisphere Technical Project Team member. This is a varied, high-impact position with broad responsibility - blending Level 3 technical support, technical project delivery, leadership, and cross-team collaboration. You'll take a lead role on technical projects: scouting and evaluating new technology, running proof-of-concept initiatives, implementing solutions, and presenting outcomes to a wide audience. With significant autonomy, you'll proactively identify and drive technological advancements and best practices, shaping both infrastructure and operations. The current team is technically strong but needs a hands-on technical leader/architect to bridge the people-management gap. You don't need to manage a large team, but you do need to run meetings, gather updates, confidently communicate with the business, and deputise for leadership - whether you already have people leadership experience or are ready to step up. Responsbilities Lead and deliver end-to-end technical projects: discovery, evaluation, proof of concept, implementation, documentation, and presenting outcomes to a wide audience. Provide 3rd line ("last line") escalation support for the most complex technical issues Work extensively on technical projects and proof of concepts, with a focus on next-generation data centre technologies (e.g. oil immersion cooling). Integrate new tools and technologies into business functions and continuously look to improve how existing systems operate. Act as a senior technical engineer/architect within an HPC and next-gen data centre environment. Serve as a strong deputy to senior leadership, stepping up to run meetings, gather updates, and communicate clearly with senior stakeholders when required. Present confidently to various audiences, propose new technologies, and ensure communication is clear and professional at all times. Promote collaboration, pull together a technically strong but introverted team, and support mentoring as needed. Be proactive and autonomous: identify improvements and solutions independently, and bring them forward for team consideration. Potential travel to support wider regional projects, including new data centre builds (especially within Asia-Pacific), as required. As/when available, join a 24/7 on-call rota (approximately 10% on-call allowance), once settled into the role and as dictated by team needs. Requirements Strong technical background with advanced Linux engineering/architect-level experience; direct HPC background is highly desirable but not mandatory if you have high-level Linux and architectural skills and learn quickly. Proven ability to run technical projects end-to-end: from discovery through evaluation, proof of concept, implementation, documentation, and presentation. Experience integrating new technologies into business environments and improving existing systems. Ability to act as a hands-on senior technical engineer while also stepping up as deputy when needed. Comfortable running meetings, gathering updates, and communicating clearly and confidently with both technical colleagues and senior business stakeholders. Strong presentation skills; capable of proposing and explaining new technologies to different audiences. Team-oriented mindset-able to mentor, encourage collaboration, and help pull together a group of technically excellent but introverted engineers. Displays clear leadership potential or established leadership experience, with a willingness to develop people and stakeholder management skills. Proactive and autonomous: able to identify challenges and introduce improvements without waiting for specific instruction. Mature and experienced enough to fit as a senior technical leader Excellent communication in English, with experience engaging UK-based stakeholders. Technical Stack/Skills: Linux Administration, HPC Environments / Clustering, Ansible, Puppet, GitLab, Terraform, Containerisation, Docker, Kubernetes, OpenStack, CI/CD, Scripting in Bash / Python / Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. What Makes This Unique Wide remit: combine projects, leadership, and L3 troubleshooting Discovery and adoption of emerging tech (e.g., immersion cooling) Regional influence, with possible future travel across Asia-Pacific. Fast-growing, collaborative, close-knit team (4-5 core members). Hands-on role with lasting impact on team, tech vision, and operations. Location: The office is near Haywards Heath / Burgess Hill and is easily commutable (15-35 minutes) from Crawley, Horsham, Worthing and Uckfield. Within an hour of Guildford, Woking, Royal Tunbridge Wells, South London, Maidstone and Eastbourne. Hybrid working is available, but candidates should ideally be within an hour of the office. Visa Sponsorship: Visa sponsorship is available; however, prior UK-based experience is required. You must already reside and be settled in the UK with UK employer experience. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Engineer Location: Immingham Contract Type: Fixed-Term Contract (18 months) Salary: 37,000 - 39,000 per annum Benefits: Pension, Private Medical, Incentive Plan, 25 Holidays About VPI VPI is a leading power company operating in the UK, Ireland, and Germany. We tackle the big, systemic challenges in the energy transition. We bring together expertise in trading, operations, and engineering to identify and anticipate challenges that will emerge as the energy transition unfolds. We then act to solve them. Today, our portfolio includes reliable thermal power, battery storage, and carbon capture projects. Together, these assets deliver decarbonised, dispatchable, and flexible power generation to meet the needs of millions of homes and businesses. About the Role We are looking for an experienced IT Infrastructure Engineer to join our team in Immingham. You will play a critical role in maintaining, supporting, and developing our on-premises and virtual IT infrastructure to ensure maximum availability, performance, and security across the business. Working closely with internal teams and external partners, you will deliver robust IT solutions, provide day-to-day support, and contribute to infrastructure improvement projects. Key Responsibilities Manage, monitor, and maintain core infrastructure systems including servers, storage, networking, and virtual environments. Administer and support VMware environments (ESXi hosts and vCenter). Oversee Windows Server environments (Active Directory, Group Policy, DNS, DHCP). Manage Veeam backup and replication systems for business continuity and disaster recovery. Provide 2nd/3rd line infrastructure support to resolve technical issues promptly. Implement system upgrades, patches, and configuration changes following best practices. Maintain accurate documentation of systems, configurations, and procedures. Participate in IT projects and contribute to infrastructure planning and strategy. Ensure compliance with IT security standards and policies. Maintain high availability, disaster recovery, and backup strategies. Skills, Knowledge & Experience Proven experience in a similar IT Infrastructure Engineer or Systems Administrator role. Strong hands-on experience with: VMware vSphere / ESXi / vCenter Veeam Backup & Replication Microsoft Windows Server (2016, 2019 or later) Good understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP). Experience managing Active Directory and Group Policy. Strong troubleshooting and problem-solving skills. Excellent communication and documentation abilities. Relevant certifications (e.g., VMware VCP, Microsoft MCSA/MCSE, Veeam VMCE) desirable. Full UK driving licence (occasional travel between sites required). Desirable Skills Experience with SQL Server administration or troubleshooting. Exposure to Linux systems (Ubuntu, CentOS). Knowledge of cloud technologies (AWS, Microsoft Azure). Infrastructure-as-Code experience (Terraform, Bicep, CloudFormation). Hybrid environment management (VPN, ExpressRoute, Direct Connect). Monitoring and alerting tools (PRTG, SolarWinds). Scripting knowledge (PowerShell, Bash, Python). Experience within a DMZ environment. Why Join VPI? Known for our ability to think and act fast using our energy intelligence, our mission is to enable the energy transition by providing the power we need today and tomorrow. Whether you're an experienced professional or looking to grow, VPI provides structured development pathways. We offer a competitive salary, pension scheme, private medical insurance, long-term incentive plan, and holiday starting at 25 days plus bank holidays. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
17/11/2025
Contractor
IT Infrastructure Engineer Location: Immingham Contract Type: Fixed-Term Contract (18 months) Salary: 37,000 - 39,000 per annum Benefits: Pension, Private Medical, Incentive Plan, 25 Holidays About VPI VPI is a leading power company operating in the UK, Ireland, and Germany. We tackle the big, systemic challenges in the energy transition. We bring together expertise in trading, operations, and engineering to identify and anticipate challenges that will emerge as the energy transition unfolds. We then act to solve them. Today, our portfolio includes reliable thermal power, battery storage, and carbon capture projects. Together, these assets deliver decarbonised, dispatchable, and flexible power generation to meet the needs of millions of homes and businesses. About the Role We are looking for an experienced IT Infrastructure Engineer to join our team in Immingham. You will play a critical role in maintaining, supporting, and developing our on-premises and virtual IT infrastructure to ensure maximum availability, performance, and security across the business. Working closely with internal teams and external partners, you will deliver robust IT solutions, provide day-to-day support, and contribute to infrastructure improvement projects. Key Responsibilities Manage, monitor, and maintain core infrastructure systems including servers, storage, networking, and virtual environments. Administer and support VMware environments (ESXi hosts and vCenter). Oversee Windows Server environments (Active Directory, Group Policy, DNS, DHCP). Manage Veeam backup and replication systems for business continuity and disaster recovery. Provide 2nd/3rd line infrastructure support to resolve technical issues promptly. Implement system upgrades, patches, and configuration changes following best practices. Maintain accurate documentation of systems, configurations, and procedures. Participate in IT projects and contribute to infrastructure planning and strategy. Ensure compliance with IT security standards and policies. Maintain high availability, disaster recovery, and backup strategies. Skills, Knowledge & Experience Proven experience in a similar IT Infrastructure Engineer or Systems Administrator role. Strong hands-on experience with: VMware vSphere / ESXi / vCenter Veeam Backup & Replication Microsoft Windows Server (2016, 2019 or later) Good understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP). Experience managing Active Directory and Group Policy. Strong troubleshooting and problem-solving skills. Excellent communication and documentation abilities. Relevant certifications (e.g., VMware VCP, Microsoft MCSA/MCSE, Veeam VMCE) desirable. Full UK driving licence (occasional travel between sites required). Desirable Skills Experience with SQL Server administration or troubleshooting. Exposure to Linux systems (Ubuntu, CentOS). Knowledge of cloud technologies (AWS, Microsoft Azure). Infrastructure-as-Code experience (Terraform, Bicep, CloudFormation). Hybrid environment management (VPN, ExpressRoute, Direct Connect). Monitoring and alerting tools (PRTG, SolarWinds). Scripting knowledge (PowerShell, Bash, Python). Experience within a DMZ environment. Why Join VPI? Known for our ability to think and act fast using our energy intelligence, our mission is to enable the energy transition by providing the power we need today and tomorrow. Whether you're an experienced professional or looking to grow, VPI provides structured development pathways. We offer a competitive salary, pension scheme, private medical insurance, long-term incentive plan, and holiday starting at 25 days plus bank holidays. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
3rd Line Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: Monday Friday, 8am 5pm Salary: £45,(Apply online only) £55,(Apply online only) DOE Contract: Permanent Join Our Team as a 3rd Line Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or a strong 2nd Liner looking to step up, we d love to hear from you. We re a friendly, supportive, and growing team based in Borehamwood, and we re looking for someone who loves solving complex technical challenges and delivering top-tier service. You ll work on a wide range of technologies, support a variety of clients, and play a key role in keeping their systems running smoothly. If you thrive in a fast-paced environment, enjoy learning about new tech, and want to progress your career in an MSP setting, this is the perfect opportunity. What You ll Be Doing Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team KPIs. Helping to improve internal processes and documentation as we grow. What You ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We re looking for someone who: Naturally enjoys investigating and solving technical issues. Adapts well to change and enjoys continuous learning. Communicates clearly and confidently. Can manage their own workload and stay organised. Takes pride in delivering excellent service. Loves staying up to date with the latest tech, especially in areas like: Firewalls & networking Office 365, Teams, SharePoint Intune & Azure AD VMware, vSphere, Hyper-V SQL & Exchange Server hardware Bitdefender and other AV tools Why Join Us? A collaborative environment where your ideas are valued Opportunities to work with the latest technology Support for professional development and certifications Hybrid working for flexibility A team that genuinely cares about what we do If this sounds like the next step you ve been waiting for, we d love to speak with you. Apply now and grow your career with us! IND/LET
14/11/2025
Full time
3rd Line Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: Monday Friday, 8am 5pm Salary: £45,(Apply online only) £55,(Apply online only) DOE Contract: Permanent Join Our Team as a 3rd Line Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or a strong 2nd Liner looking to step up, we d love to hear from you. We re a friendly, supportive, and growing team based in Borehamwood, and we re looking for someone who loves solving complex technical challenges and delivering top-tier service. You ll work on a wide range of technologies, support a variety of clients, and play a key role in keeping their systems running smoothly. If you thrive in a fast-paced environment, enjoy learning about new tech, and want to progress your career in an MSP setting, this is the perfect opportunity. What You ll Be Doing Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team KPIs. Helping to improve internal processes and documentation as we grow. What You ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We re looking for someone who: Naturally enjoys investigating and solving technical issues. Adapts well to change and enjoys continuous learning. Communicates clearly and confidently. Can manage their own workload and stay organised. Takes pride in delivering excellent service. Loves staying up to date with the latest tech, especially in areas like: Firewalls & networking Office 365, Teams, SharePoint Intune & Azure AD VMware, vSphere, Hyper-V SQL & Exchange Server hardware Bitdefender and other AV tools Why Join Us? A collaborative environment where your ideas are valued Opportunities to work with the latest technology Support for professional development and certifications Hybrid working for flexibility A team that genuinely cares about what we do If this sounds like the next step you ve been waiting for, we d love to speak with you. Apply now and grow your career with us! IND/LET
2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working! I m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment. The Role You ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V / VMware exposure Veeam Backup & Replication knowledge Solid networking fundamentals Experience with Lucidlink / Egnyte (remote file storage) Intune and MDT knowledge Familiarity with endpoint security tools (Defender, Sophos, Bitdefender) Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
14/11/2025
Full time
2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working! I m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment. The Role You ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V / VMware exposure Veeam Backup & Replication knowledge Solid networking fundamentals Experience with Lucidlink / Egnyte (remote file storage) Intune and MDT knowledge Familiarity with endpoint security tools (Defender, Sophos, Bitdefender) Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Senior 3rd Line IT Support Engineer London (EC) £50,000 - Hybrid Working I m supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support, and leading technical project delivery. The Role As a key technical figure, you ll handle high-level escalations, deliver infrastructure and cloud projects (Azure), and work closely with clients to design and implement robust IT solutions. You ll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point of contact for clients Mentor and support junior engineers Oversee security solutions and ensure compliance Produce clear documentation and client reports Technical Requirements Strong expertise in Windows Server, AD, DNS, DHCP, GPOs Solid experience with VMware/Hyper-V and Microsoft Azure Backup & DR knowledge (e.g., Veeam, Acronis, Cove) Strong networking: VLANs, VPNs, firewalls (Fortinet, Juniper, Palo Alto, Watchguard) Storage experience (Dell, Synology) Endpoint security technologies (Defender, Sophos) Proven background delivering complex IT projects Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you re an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
14/11/2025
Full time
Senior 3rd Line IT Support Engineer London (EC) £50,000 - Hybrid Working I m supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support, and leading technical project delivery. The Role As a key technical figure, you ll handle high-level escalations, deliver infrastructure and cloud projects (Azure), and work closely with clients to design and implement robust IT solutions. You ll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point of contact for clients Mentor and support junior engineers Oversee security solutions and ensure compliance Produce clear documentation and client reports Technical Requirements Strong expertise in Windows Server, AD, DNS, DHCP, GPOs Solid experience with VMware/Hyper-V and Microsoft Azure Backup & DR knowledge (e.g., Veeam, Acronis, Cove) Strong networking: VLANs, VPNs, firewalls (Fortinet, Juniper, Palo Alto, Watchguard) Storage experience (Dell, Synology) Endpoint security technologies (Defender, Sophos) Proven background delivering complex IT projects Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you re an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Ernest Gordon Recruitment Limited
Beverley, North Humberside
3rd Line IT Support Engineer (Modular Buildings) 40,000- 45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rd Line IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries including education, government and infrastructure and due to an ever increasing workload are looking to grow their friendly team. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rd Line IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
13/11/2025
Full time
3rd Line IT Support Engineer (Modular Buildings) 40,000- 45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rd Line IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries including education, government and infrastructure and due to an ever increasing workload are looking to grow their friendly team. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rd Line IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
