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Project Manager Job Description Department: Delivery Services Reports To: Senior Project Manager Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 4 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme's / sub-portfolio in various phases of the lifecycle from pipeline to post go-live support. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES The Project Manager is responsible for: Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets. Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU. The delivery of all projects within their remit to agreed targets. For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening. For engaging with the pre-sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood. Working with Account Managers and / or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. Producing regular status reports including financial reporting and tracking Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action. Promoting the sharing of lessons learned across the Projects team and beyond. The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID's) etc. Responsible for establishing trusted client relationships, working with Account Managers and Service Delivery Managers where necessary, to ensure a holistic, effective, and client-centric customer stakeholder management and communication approach. Responsible for building collaborative working relationships at various levels of within the internal ESG organisation, engaging with internal teams (e.g., engineering, operations etc.) to plan a successful delivery of committed projects to meet contractual obligations, whilst supporting them resolve risks and issues that may prevent this from happening. Responsible for working in conjunction with the pre-sales, finance, and internal teams to ensure projects are correctly scoped, planned, sized, and costed where required Responsible for working in conjunction with the wider Delivery Services Team (Consultants, Application Support and Cloud and Technicians Support) to support a sucessful delivery. Responsible for working closely with the Portfolio Support Office (PSO) to ensure standards are understood and adhered to. To serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration ABOUT YOU Experience: 2+ years' experience in commercial IT software projects at a minimum of a Project Management role IT software experience in a delivery capacity Experience of the full IT software development lifecycle Experience of projects into commercial organisations Commercial experience of the delivery of projects, with pre-canned products & services Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level Experience of owning and running projects budgets c£200k / c100 man days of work Previous experience in the Energy Industry is highly desirable IT delivery of end-to-end projects through full SDLC End-to-end Project lifecycle planning, implementation and governance including reporting & financial management. INT/EXT Stakeholder management & reporting inc. matrix management Differing project types, sizes & delivery in differing methodologies Management of Project Documentation & Control from Initiation to Closure RAID Management Team Management & Mentoring Education: Project Management certification (min Foundation, desirable Practitioner) i.e., PRINCE 2, PMI, AMP - PMQ/PPQ You will be: An experienced Project Manager used to running projects at different sizes and scales Customer facing Commercially aware Hard working and dedicated Tenacious & self-motivated Well organised, thorough Committed to a professional attitude at all times Knowledgeable in both Agile and Waterfall delivery methodologies A completer finisher Hands onHighly organised Able to communicate in a clear and concise way Excellent time and task management capability Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website

Senior Project Engineer - Microsoft 365 Department: Senior Engineering Employment Type: Permanent - Full Time Location: Hybrid Description At Wanstor, we've been delivering award-winning IT solutions for over 22 years, and we're proud to continue growing year after year. Today, our team is over 200 strong, supporting organisations across a wide range of industries with managed services, cloud, cyber security, networking, infrastructure and modern workplace solutions. We're passionate about helping our customers get the very best from technology, building long-term partnerships and delivering exceptional service. If you're looking for a role where you can work with a variety of customers, influence technical strategy and continue developing your career alongside a talented team, you'll feel right at home here. We're looking for a Senior System Engineer (internal title: Senior Technical Consultant) to become one of our trusted technical advisors. This is a varied role combining project delivery, technical consultancy, customer relationship management and technical leadership. You'll work closely with IT and business leaders, helping customers modernise their environments, solve complex technical challenges and get maximum value from their technology investments. As one of our senior technical specialists, you'll also act as the highest level of technical escalation for the Service Desk, mentor junior engineers and play an important role in driving continual improvement across our customers' environments. What You'll Do Deliver infrastructure, cloud and modern workplace projects across a diverse customer base. Design and implement secure, scalable IT solutions that align with customers' business objectives. Build trusted relationships with customers, becoming a strategic technical advisor rather than simply a support engineer. Proactively review customer environments, identifying opportunities to improve performance, resilience, security and user experience. Lead cloud adoption and infrastructure modernisation projects, including Microsoft 365, Azure and hybrid environments. Ensure customer environments remain secure and aligned with Cyber Essentials best practices. Act as the final technical escalation point for complex infrastructure and support issues. Take ownership of major technical incidents and change requests through to successful completion. Mentor and support Service Desk engineers, helping to develop the wider technical capability of the business. Work collaboratively across Professional Services, Service Delivery and Account Management to deliver outstanding customer outcomes. What You'll Need Extensive hands-on experience across Microsoft technologies, including: Microsoft 365, Azure, Entra ID, Intune, Microsoft Defender, Active Directory, Exchange Online Strong experience working with: Windows Server, Hyper V, VMware, SQL, AWS, Hybrid infrastructure environments and Backup and Disaster Recovery Solutions. Good understanding of networking technologies: LAN/WAN, VPN, Firewall, Switching and Routing, Wireless networking, Co location and Hybrid environments Experience of diagnostic information gathering and analytical thinking, the ability to understand the architecture of operations and undertake root cause analysis. The ability to undertake research consulting a range of data sources and critical thinking skills to provide detailed and accurate analysis. An understanding of current security concepts and frameworks relating to cyber essentials and ISO2701 Accurate and effective communication using a variety of techniques including verbal and written work. What You'll Love Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays. Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers. Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge. Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year. Team Spirit: Join a friendly team and engage in various social events organised throughout the year.

About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Operations function, with the purpose of leading BRUSH's Cyber Security capability and ensuring the security, resilience, and compliance of the organisation's IT environment across all business locations. The InfoSec Manager is responsible for the day-to-day management of cyber security operations, whilst driving the continuous development and enhancement of BRUSH's security posture, controls, and technologies. The primary objective of the role is to safeguard BRUSH's information assets, systems, and services by maintaining a robust and proactive security framework that reduces organisational risk whilst enabling business growth and operational effectiveness. This includes ensuring security technologies and controls remain effective, supported, and lifecycle managed; security risks are identified and mitigated; compliance obligations are met; and cyber security investments are aligned with business priorities, regulatory requirements, and the evolving threat landscape. Key Responsibilities: Lead and manage the InfoSec function, ensuring the effective delivery of security operations, controls, and services across all BRUSH business locations. Support the development, implementation, and continuous improvement of the Group Cyber Security capabilities Provide subject matter expertise and strategic guidance to IT leadership and business stakeholders on cyber security trends, risks, and emerging threats. Promote a strong security culture across the organisation through awareness, education, and engagement programmes. Oversee the day-to-day operation of cyber security monitoring, detection, investigation, and response activities across the organisation. Ensure effective management of security incidents, coordinating technical teams, third-party providers, and business stakeholders to minimise impact and restore services quickly. Ensure security controls are embedded within infrastructure, cloud platforms, networks, applications, and end-user computing environments. Lead, mentor, and develop the InfoSec team, fostering a culture of accountability, continuous improvement, and professional development. Assess third-party cyber security risks and ensure appropriate controls are implemented throughout the supplier lifecycle. What are we looking for: Experience (3 years) in a similar IT security management role, defining and delivering operational standards Proven background in delivering cyber security in line with recognised security frameworks Hands-on experience with incident, problem, request, and major incident management. Demonstrated ability to lead, coach, and develop technical support teams. Flexibility to travel between BRUSH sites Ability to influence and drive change Personally Effective - organisational skills, ability to prioritise and delegate. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.

About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Operations function, with the purpose of leading BRUSH's Cyber Security capability and ensuring the security, resilience, and compliance of the organisation's IT environment across all business locations. The InfoSec Manager is responsible for the day-to-day management of cyber security operations, whilst driving the continuous development and enhancement of BRUSH's security posture, controls, and technologies. The primary objective of the role is to safeguard BRUSH's information assets, systems, and services by maintaining a robust and proactive security framework that reduces organisational risk whilst enabling business growth and operational effectiveness. This includes ensuring security technologies and controls remain effective, supported, and lifecycle managed; security risks are identified and mitigated; compliance obligations are met; and cyber security investments are aligned with business priorities, regulatory requirements, and the evolving threat landscape. Key Responsibilities: Lead and manage the InfoSec function, ensuring the effective delivery of security operations, controls, and services across all BRUSH business locations. Support the development, implementation, and continuous improvement of the Group Cyber Security capabilities Provide subject matter expertise and strategic guidance to IT leadership and business stakeholders on cyber security trends, risks, and emerging threats. Promote a strong security culture across the organisation through awareness, education, and engagement programmes. Oversee the day-to-day operation of cyber security monitoring, detection, investigation, and response activities across the organisation. Ensure effective management of security incidents, coordinating technical teams, third-party providers, and business stakeholders to minimise impact and restore services quickly. Ensure security controls are embedded within infrastructure, cloud platforms, networks, applications, and end-user computing environments. Lead, mentor, and develop the InfoSec team, fostering a culture of accountability, continuous improvement, and professional development. Assess third-party cyber security risks and ensure appropriate controls are implemented throughout the supplier lifecycle. What are we looking for: Experience (3 years) in a similar IT security management role, defining and delivering operational standards Proven background in delivering cyber security in line with recognised security frameworks Hands-on experience with incident, problem, request, and major incident management. Demonstrated ability to lead, coach, and develop technical support teams. Flexibility to travel between BRUSH sites Ability to influence and drive change Personally Effective - organisational skills, ability to prioritise and delegate. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Company BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Team: Bitstamp Exchange Platform Bitstamp made history in 2011 as the world's first regulated crypto exchange. As a key part of the Robinhood family, the Exchange Platform team owns the full service lifecycle. We are the architects of a modern, high-velocity ecosystem that enables our global expansion, ensuring the world's longest-running exchange remains unshakeable. The Role As a Senior Backend Engineer integrated into the Exchange Platform team, you will be a key driver of our modernization strategy. You will be an essential part of building the new generation infrastructure for low-latency services in the cloud, adopting cutting-edge technologies to drive our high-velocity ecosystem. This role is based in our London office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Requires participation in an on-call rotation to support business needs. What You'll Do Build Next-Gen Infrastructure: Architect and implement high-availability, low-latency cloud infrastructure that ensures performance and portability across our ecosystem. Modernize and Scale: Lead the transition of our services to modern, containerized environments, optimizing deployment and scaling workflows. Robinhood Ecosystem Integration: Manage and execute high-priority integration projects that align Bitstamp's backend with Robinhood's global infrastructure. Evolve the Stack: Identify and implement backend improvements that enhance platform performance and reduce operational toil through intelligent automation. End-to-End Ownership: Take full responsibility for complex projects from design to deployment, working independently to improve system effectiveness. Cross-Functional Influence: Collaborate with teams across the organization to interpret complex technical requirements and influence processes that enhance our overall engineering velocity. Maintain Platform Integrity: Participate in the on-call rotation, applying your deep knowledge of the system to solve difficult problems and ensure 24/7 reliability. What We Are Looking For Applied Expertise: 4-5+ years of relevant experience in cloud engineering, with a strong background in containerization (Docker, Kubernetes) and modernizing legacy architectures. Technical Depth: Advanced knowledge of backend disciplines and practical experience with AWS services (ECS, EC2, Aurora, DynamoDB). Proven Autonomy: An experienced contributor who has managed entire projects or processes, coordinating across different job areas to solve difficult, multi-faceted problems. Operational Pragmatism: Someone who thrives on the challenge of taking a stable system and "paving the road" toward automation while balancing necessary day-to-day operational tasks. Collaboration & Influence: Strong communication skills to guide and coach other employees, and the ability to influence stakeholders outside of your immediate department to reach technical agreements. Project Mastery: Practical knowledge of project management and the ability to manage complex administrative and technical logistics within a fast-moving organization. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work-welcoming different backgrounds, perspectives, and experiences so everyone can do their best.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on LinkedIn and X. We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems - regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early - while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We're looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there's a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You'll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You're a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision. AI experience with a practical mindset: You're familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You're comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You're open to feedback, and you bring a solutions-oriented mindset to the table. Experience with LLMs, prompt engineering, and building applications powered by GenAI. Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building or working with agent frameworks or multi agent workflows. Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks) Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication - Expect open decision-making and regular company-wide updates. Innovation-Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community-driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital . click apply for full job details

About Darkshield Darkshield is an expert cybersecurity agency based in York, UK. We help organisations navigate an increasingly complex digital landscape by providing expert services in penetration testing, vulnerability assessment, managed security, and compliance. Our mission is to protect businesses by delivering tailored, cutting edge cybersecurity solutions that keep them resilient and ahead of cyber threats. The Role We are looking for a Cloud Security Engineer to join our growing team. This role involves designing, implementing, and managing security solutions across AWS, Azure, and Google Cloud. The ideal candidate will have a deep understanding of cloud security architectures, automation, and compliance frameworks. Key Responsibilities Cloud Security Architecture & Implementation Design and implement cloud security architectures across AWS, Azure, or Google Cloud. Develop and enforce cloud security controls, including IAM policies, encryption, and network security. Threat Monitoring & Incident Response Monitor cloud environments for security threats, vulnerabilities, and misconfigurations. Lead incident response efforts related to cloud security breaches and misconfigurations. Implement SIEM and security monitoring tools for real time threat detection. Cloud Security Assessments & Compliance Conduct cloud security assessments, penetration testing, and risk analysis. Ensure compliance with ISO 27001, NIST, CIS Benchmarks, GDPR, and other security standards. Collaborate with DevOps teams to integrate security into CI/CD pipelines. Security Automation & Infrastructure as Code (IaC) Automate security policies and compliance enforcement using Python, Terraform, Ansible, or CloudFormation. Develop security automation scripts for vulnerability scanning and patch management. Collaboration & Knowledge Sharing Provide guidance and best practices to internal teams on cloud security. Work closely with developers, DevOps, and compliance teams to align security requirements. Required Qualifications & Experience Technical Skills & Experience At least three years of experience in cloud security engineering or a related role. Hands on expertise securing AWS, Azure, or Google Cloud platforms. Strong knowledge of IAM, firewalls, WAFs, encryption, and security groups. Experience with security automation using Python, Terraform, or CloudFormation. Familiarity with container security (Kubernetes, Docker) and microservices security. Certifications (Preferred, Not Required) AWS Certified Security - Specialty Azure Security Engineer Associate (AZ 500) Google Professional Cloud Security Engineer CISSP, OSCP, CEH, or relevant security certifications are a plus. Soft Skills & Work Environment Strong problem solving skills and ability to think like an attacker. Excellent communication and collaboration skills to work with cross functional teams. Ability to work independently and handle multiple projects in a fast paced environment. Success Criteria (Performance Expectations) Implement cloud security controls across at least one major cloud provider within the first three months. Conduct at least two full cloud security assessments per quarter. Develop automated security enforcement scripts that reduce vulnerabilities by 30percent within the first six months. Why Join Darkshield? Work on cutting edge cybersecurity projects with top tier clients. Career growth opportunities in a fast growing cybersecurity agency. Flexible work environment - remote and hybrid options available. Competitive salary and bonuses based on security impact and research.

IT Operations Platforms and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third party vendors to deliver a high quality Global IT services. Working in line with the Architecture defined IT principle of a 'buy before build' environment, the individual will need to ensure that outsourced and cloud based services are robust, cost effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets. Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge. Microsoft AD (Entra), Server and SQL experience. O365 administration and design. Global Software Patching and estate management via Intune. Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience. Software Defined Networking (Cisco, Meraki, Versa). Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL based service management, automating operational tasks, and optimising service delivery. IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Problem Solving & Decision Making: Capable of making informed decisions and resolving complex IT issues in a fast paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security first approach. Summary of Skills Required: Global Enterprise level Infrastructure Management position for the last 5 years. Global team management (human resources, strategic delivery, operational service, audit lead for Infra, budget ). Key - 3rd party operational infrastructure vendor management - i.e management of managed service partners. Migration of Legacy VM based estates to SaaS and Cloud services platforms. Legacy tech to Azure knowledge/experience. Prior to the last 5 years, a technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £100K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Starting salary from £64k, salary dependent on skills and experiencePermanentFull-time, with flexibility for part-timeHybrid role, working from Huntingdon or LincolnAnglian Water offers a flexible approach; this role provides you the flexibility to work from home and from either our Huntingdon or Lincoln office.Lead resilient networks. Protect critical services. Make a real impact.This is a hands-on leadership role where you'll combine deep technical expertise with line management responsibility for a team of four, while helping to shape and strengthen Anglian Water's Network Engineering capability.As Network Engineering Lead you'll play a critical role in maintaining and evolving a large, geographically dispersed OT network estate, supporting essential services across the Anglian Water region. You'll take ownership of routers, firewalls and managed switches, ensuring the network remains secure, resilient and fit for purpose through proactive maintenance, configuration and continuous improvement.You'll be responsible for keeping OT networks available and reliable, responding to system alerts and incidents, troubleshooting complex issues, and supporting users across the business. Working closely with Infrastructure & Operations colleagues, as well as Programme and Change teams, you'll provide technical leadership to deliver network changes safely and effectively in a live operational environment.It is a challenging role, supporting critical operational services in a complex environment, but it offers a real opportunity to shape the team, influence the direction of the network engineering function and make a visible impact.What you'll be doingEnsuring the security, availability and resilience of OT networks, responding to alerts, incidents and security events to keep critical services runningTroubleshooting complex network issues and providing expert support to incident and problem managementMaintaining and improving a large OT network estate through proactive monitoring, patching, configuration, asset management and controlled changeLeading and delivering OT network upgrades, enhancements and new-build projects, working closely with project and infrastructure teamsDriving continuous improvement across OT network processes, tools and technologiesEngaging with engineers and OT network users through on-site support, coaching and knowledge-sharingProviding technical leadership, including participation in a 24/7 standby rota for critical incidentsLine managing and developing a team of four network engineers, promoting safety, wellbeing, inclusion and high performanceAs a valued employee, you'll be entitled to:Full private healthcare with no excess26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religionA flexible working cultureCompetitive pension scheme - we double-match your contributions up to 7%Life Assurance at eight times your salaryPersonal Accident cover - up to 5x your salaryBonus SchemeWhat does it take to be a Network Engineering Lead?We're looking for a hands-on technical leader who combines strong network engineering expertise with the ability to build trusted, collaborative relationships. You'll be a clear communicator and problem-solver with a passion for continuous improvement, able to simplify complex systems through automation while leading teams with attention to detail and purpose.Skills and Qualifications:Experience with maintaining and troubleshooting assets / issues across a complex TCP/IP NetworkUnderstanding of WAN technologies and routing protocols.Experienced at subnetting and IP Address allocationExperienced in the prioritisation of faults and changesGood understanding of Cyber Security risksExperience of telemetry and SCADA systems.Proven experience of working within an Operational Technology / CNI environmentRelated network vendor or cyber security professional qualificationPrevious experience of IT Service Management (ITIL)Experience of Change and Release ManagementExperience of Customer (Internal & External) Relationship ManagementExperience of working within Cloud Environments, such as Azure or AWSSkilled in Infrastructure as Code (e.g. Terraform, ARM, Bicep) - desirableExperience with CI/CD tools and pipeline engineering - desirableExperience working in Agile or Product-based delivery teams - desirableCertifications in Cloud platforms (e.g. Azure) - desirableThe role requires CTC security clearance, or the ability to obtain itWhy Apply?Apply to play a critical role in keeping essential OT networks secure, resilient and available, supporting services that really matter. This is a challenging role with genuine scope to lead a team of four, shape how the network engineering function develops, modernise the estate and make a visible impact across the region.Closing date: 2nd August 2026

Network Engineering LeadApplylocations: Huntingdon: Lincolntime type: Full timeposted on: Posted Yesterdayjob requisition id: R38452 Starting salary from £64k, salary dependent on skills and experience Permanent Full-time, with flexibility for part-time Hybrid role, working from Huntingdon or Lincoln Anglian Water offers a flexible approach; this role provides you the flexibility to work from home and from either our Huntingdon or Lincoln office. Lead resilient networks. Protect critical services. Make a real impact. This is a hands-on leadership role where you'll combine deep technical expertise with line management responsibility for a team of four, while helping to shape and strengthen Anglian Water's Network Engineering capability.As Network Engineering Lead you'll play a critical role in maintaining and evolving a large, geographically dispersed OT network estate, supporting essential services across the Anglian Water region. You'll take ownership of routers, firewalls and managed switches, ensuring the network remains secure, resilient and fit for purpose through proactive maintenance, configuration and continuous improvement.You'll be responsible for keeping OT networks available and reliable, responding to system alerts and incidents, troubleshooting complex issues, and supporting users across the business. Working closely with Infrastructure & Operations colleagues, as well as Programme and Change teams, you'll provide technical leadership to deliver network changes safely and effectively in a live operational environment.It is a challenging role, supporting critical operational services in a complex environment, but it offers a real opportunity to shape the team, influence the direction of the network engineering function and make a visible impact. What you'll be doing Ensuring the security, availability and resilience of OT networks, responding to alerts, incidents and security events to keep critical services running Troubleshooting complex network issues and providing expert support to incident and problem management Maintaining and improving a large OT network estate through proactive monitoring, patching, configuration, asset management and controlled change Leading and delivering OT network upgrades, enhancements and new-build projects, working closely with project and infrastructure teams Driving continuous improvement across OT network processes, tools and technologies Engaging with engineers and OT network users through on-site support, coaching and knowledge-sharing Providing technical leadership, including participation in a 24/7 standby rota for critical incidents Line managing and developing a team of four network engineers, promoting safety, wellbeing, inclusion and high performance As a valued employee, you'll be entitled to: Full private healthcare with no excess 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion A flexible working culture Competitive pension scheme - we double-match your contributions up to 7% Life Assurance at eight times your salary Personal Accident cover - up to 5x your salary Bonus Scheme What does it take to be a Network Engineering Lead? #'re looking for a hands-on technical leader who combines strong network engineering expertise with the ability to build trusted, collaborative relationships. You'll be a clear communicator and problem-solver with a passion for continuous improvement, able to simplify complex systems through automation while leading teams with attention to detail and purpose. Skills and Qualifications: Experience with maintaining and troubleshooting assets / issues across a complex TCP/IP Network Understanding of WAN technologies and routing protocols. Experienced at subnetting and IP Address allocation Experienced in the prioritisation of faults and changes Good understanding of Cyber Security risks Experience of telemetry and SCADA systems. Proven experience of working within an Operational Technology / CNI environment Related network vendor or cyber security professional qualification Previous experience of IT Service Management (ITIL) Experience of Change and Release Management Experience of Customer (Internal & External) Relationship Management Experience of working within Cloud Environments, such as Azure or AWS Skilled in Infrastructure as Code (e.g. Terraform, ARM, Bicep) - desirable Experience with CI/CD tools and pipeline engineering - desirable Experience working in Agile or Product-based delivery teams - desirable Certifications in Cloud platforms (e.g. Azure) - desirable The role requires CTC security clearance, or the ability to obtain it Why Apply? Apply to play a critical role in keeping essential OT networks secure, resilient and available, supporting services that really matter. This is a challenging role with genuine scope to lead a team of four, shape how the network engineering function develops, modernise the estate and make a visible impact across the region. Closing date: 2nd August 2026

Job Title: Service Desk Engineer - 3rd Line Location: Leeds Salary: £32,000 - £35,000 per annum Job Type: Permanent Full Time Onsite Introduction At TIEVA, we're not just another Managed Service Provider-we're a fast growing, UK based Hybrid IT provider helping organisations transform through secure, scalable and reliable technology solutions. Technology is at the heart of everything we do, but it's our people who make the difference. We pride ourselves on delivering exceptional customer service, investing in our employees, and creating an environment where collaboration, innovation and continuous improvement thrive. As part of our Service Desk team, you'll work with modern Microsoft infrastructure, networking and cloud technologies while supporting a diverse range of business customers across multiple industries. You'll be joining a supportive team that values technical excellence, customer service and professional development. The Role As a 3rd Line Service Desk Engineer, you will act as technical escalation point for our Service Desk, resolving complex issues that cannot be solved by our 1st and 2nd Line Engineers. Working within a fast paced Managed Service Provider (MSP) environment, you'll support a wide variety of customer infrastructures, including on premise, cloud and hybrid environments. You'll take ownership of technical incidents from initial investigation through to resolution, ensuring excellent customer service is maintained throughout. Alongside day to day support, you'll work closely with our Proactive Teams, assist with customer upgrades and migrations, mentor junior engineers, and contribute to continual service improvements across the Service Desk. Key Responsibilities Act as the technical escalation point for complex infrastructure and networking incidents. Diagnose and resolve issues relating to Microsoft Server, Microsoft 365, networking, virtualisation and backup technologies. Provide remote, telephone and occasional onsite support to customers within agreed Service Level Agreements (SLAs). Champion a phone first approach by speaking with customers wherever possible, building trust through proactive communication, and achieving agreed XLA objectives to enhance the overall customer experience. Carry out detailed troubleshooting and root cause analysis to identify and permanently resolve recurring issues. Manage and resolve Major Incidents, ensuring customers receive clear and timely communication throughout. Support and maintain customer server, storage, networking and virtualisation environments. Work closely with internal teams including Projects, Networks and Security to deliver the best possible customer outcomes. Liaise with third party vendors where required to resolve hardware and software issues. Maintain accurate technical documentation, customer records and knowledge base articles. Ensure service tickets are managed efficiently and progressed in line with agreed KPIs and SLAs. Identify opportunities to improve service delivery, automation and internal processes. Mentor and support 1st and 2nd Line Engineers, providing guidance on technical escalations and best practice. Deliver exceptional customer service through clear communication, ownership and professionalism. Technical Skills & Experience We're looking for an experienced 3rd Line Engineer with a strong background supporting Microsoft technologies within an MSP environment. You should be confident troubleshooting complex technical issues while providing excellent customer service and acting as a senior escalation point for the Service Desk. Microsoft Infrastructure Windows Server 2016, 2019 and 2022 Active Directory Group Policy DNS & DHCP File & Print Services Remote Desktop Services (RDS) Microsoft 365 Exchange Online SharePoint Online Microsoft Teams Microsoft Entra ID (Azure AD) Intune (desirable) Virtualisation VMware vSphere / ESXi Microsoft Hyper V Virtual machine management Host maintenance and troubleshooting Networking TCP/IP Routing and Switching fundamentals VLANs VPN technologies DNS & DHCP Firewall configuration Wireless networking SD WAN (desirable) Experience working with technologies such as: Fortinet Firewalls Cisco HPE Aruba (desirable) Cloud Services Microsoft 365 Microsoft Azure Virtual Machines Hybrid cloud environments Backup Solutions Veeam Backup & Replication Azure Backup Datto (desirable) General Infrastructure Physical and virtual servers Storage solutions End user devices Printers Remote access solutions Enterprise infrastructure environments What You'll Bring A minimum of 2-3 years' experience in a 2nd/3rd Line Support engineer role. Previous experience working within a Managed Service Provider (MSP). Strong troubleshooting and analytical skills across Microsoft infrastructure. Excellent communication skills, both written and verbal. The ability to explain technical issues clearly to non technical users. Experience working within SLA driven environments. Excellent organisational and documentation skills. The ability to prioritise multiple workloads effectively. A proactive approach to problem solving. Experience supporting and mentoring junior engineers. A commitment to continuous learning and professional development. Desirable Certifications Microsoft Windows Server or Microsoft 365 certifications Microsoft Azure Fundamentals Cisco CCNA CompTIA Network+ CompTIA Security+ VMware certifications Fortinet FCP / NSE certifications ITIL Foundation What Success Looks Like Delivering exceptional customer service and maintaining high customer satisfaction. Resolving complex technical incidents within agreed SLAs. Taking ownership of issues through to successful resolution. Producing accurate technical documentation and knowledge base articles. Supporting and developing junior engineers through mentoring and knowledge sharing. Identifying recurring issues and implementing long term solutions. Contributing to continual service improvements across the Service Desk. Building trusted relationships with customers, colleagues and technology partners. The Person Has a customer first approach. Enjoys solving technical challenges. Takes ownership and accountability for their work. Remains calm under pressure. Is organised and methodical. Has excellent communication skills. Works well both independently and as part of a team. Is proactive and always looking for ways to improve. Demonstrates professionalism, integrity and a positive attitude. Has a genuine passion for technology and infrastructure. What You'll Get in Return As an Investors in People Platinum organisation, we're committed to providing an outstanding experience for our people. Time Off 25 days annual leave, increasing with service, plus UK Bank Holidays Birthday leave Enhanced maternity, paternity and adoption pay Paid jury service Compassionate and funeral leave Volunteering days Life Event Leave Financial Benefits Company Pension Scheme Group Life Insurance Non Sales Profit Share Scheme Holiday Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Cycle to Work Scheme IT Equipment Purchase Loan £1,000 Refer a Friend Bonus Long Service Awards Retail Discount Scheme Pension Advice and Financial Planning Tools Health & Wellbeing Private Healthcare Digital GP Employee Assistance Programme (24/7) Free Eye Tests Annual Flu Vaccinations Wellbeing Apps Gym and Wellbeing Contribution Wellbeing Discounts Free Fresh Fruit Onsite Yoga (Leeds Office) Learning & Development Personal Development Plans Regular One to Ones Funded Technical Training Industry Accreditations Clear Career Progression Opportunities Culture & Perks Staff Social Events Employee Recognition Awards Incentive Trips Flexible Working Arrangements (where appropriate) Free Company Apparel Investors in People Platinum Employer Why Join TIEVA? At TIEVA, you'll become part of a business that genuinely invests in its people. Whether you're looking to deepen your technical expertise, gain industry recognised certifications or progress into more senior technical roles, we'll provide the support and opportunities to help you achieve your goals. You'll work alongside experienced engineers, support a broad range of technologies and customers, and play a key role in delivering exceptional IT services. If you're passionate about technology, enjoy solving complex problems and want to be part of a collaborative, ambitious team, we'd love to hear from you. . click apply for full job details

Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Lorna Rhodeson to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK

DSP Company Overview: DSP offers award-winning consultancy and managed services for Oracle, Microsoft and Google technologies. We specialise in data platform management, application development, engineered systems and Cloud with a strong presence specifically in Oracle SQL Server, APEX, Azure and GCP. We are a leading technology partner in the UK and have been recognised for that by our technology partners and industry through a wide range of awards and accolades. Our mission is to be the most responsive service provider in the sphere of enterprise database management, regardless of platform, geography, and cloud infrastructure. We will harness the passion of our people and have the courage to challenge traditional methods of service delivery, pursuing customer happiness at all times. We strive to hire the best people who are aligned to our core values of; Excellence: We are committed to giving our best in everything we do and aspire to be exceptional. Responsiveness: We are quick to respond to our colleagues' and customers' needs. Passion and fun: We are passionate about what we do and believe that work should be both fun and fulfilling. Respect: We act with honesty and treat employees, customers and partners with mutual respect and promote inclusive working practices. Continuous Improvement: We have the courage to innovate and embrace new ideas. The Role: We are looking for an experienced Oracle Database Administrator to join our Managed Services team. Working remotely, you will provide technical consultancy and operational support to a range of customers. You will be responsible for resolving incidents, delivering proactive maintenance and supporting customer projects. Participation in an on-call rota is required. This role would suit someone who enjoys solving complex technical problems, working directly with customers and developing their expertise across Oracle technologies and cloud platforms. Your Experience: Strong core DBA skills including installation, configuration, performance tuning, RAC, Data Guard and RMAN. Demonstrable experience in database upgrades and related technologies. Experience with other Oracle technologies, e.g. WebLogic, ASM, Exadata. Experience with OCI, AWS or other cloud vendors. Previous experience of working within a support services environment, underpinned by ITIL-based working practices. The candidate would ideally be certified at Foundation level for ITIL, but training to achieve this will be provided if required. Skills: Install, upgrade, patch, clone and maintain all aspects of Oracle Databases. Oracle RDBMS 10g - 19c and associated tools. This is a client facing role and requires the ability to build and maintain good relationships with a wide variety of customers. Ability to handle the pressures of delivering Oracle support in a services business, an ability to multitask and an ability to work with and for multiple clients on a daily basis. Proficient O/S skills (Linux/Unix/Windows). Strong Shell Scripting and SQL skills. Excellent all round computer systems competence, including Microsoft Office, to support the consultant's day to day activities. Excellent time management and prioritisation skills. Ability to work with and knowledge share within a team and create technical documentation as appropriate. About you: Enjoys solving technical problems. Delivers excellent customer service. Demonstrates initiative and a commitment to continuous improvement. Takes ownership of issues from start to finish. Works collaboratively and shares knowledge. Can operate effectively both individually and with a team. Is organised and able to manage competing priorities. Communicates clearly with both technical and non technical stakeholders. Location and Special Requirements: Home based with occasional travel to a customer or DSP office (London, Leeds, or Derby) as and when required. Due to customer requirements, successful candidates must be eligible to obtain and maintain UK Security Clearance (SC). This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indicating of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We build cloud-native software on AWS that police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field. Our UK team of 25 is based in Central Manchester, helping British police forces replace outdated, fragmented systems with modern, resilient software. We're part of a 400-person global company, but the UK team operates with startup energy: small enough that your work is visible, big enough that you're backed by serious investment. We're hiring Senior Software Engineers who want to build systems that genuinely matter. What You'll Do You'll work across the full stack, building the software that UK police custody suites depend on every day. Our team owns features end-to-end, from database migration to UI and our stack includes: Frontend: React, TypeScript Backend: Java, Spring Boot Data: MySQL, GraphQL Infrastructure: AWS, Kubernetes, Argo CD, Terraform Observability: Datadog We're also genuinely investing in how AI changes the way we build software. We don't just use Copilot for autocomplete. We're building agentic workflows into our development process, using tools like Claude Code to automate routine work, accelerate code review, and let engineers focus on the problems that actually need human judgement. If you're excited about shaping how a team works with AI, not just using it, this is the place. If you were on the team last week, you might have: Designed and shipped a new workflow for custody officers processing detainees, from GraphQL schema through to React components Investigated a production issue using Datadog traces and logs, then pushed a fix the same day Paired with a teammate to untangle a tricky state management problem in a booking form Built an agentic workflow that reviews PRs, learns from human feedback, and posts weekly engineering highlights to Slack, all automatically Managed a cross-team feature end-to-end - designed the architecture, broke work into parallel workstreams, and coordinated junior engineers to deliver on time Reviewed a pull request, spotted a change that would unintentionally affect other parts of the app, and directed a safer approach in the comments Prototyped a new idea at one of the hackathons we run twice a year, a chance to experiment with new tech, explore wild ideas, and ship something fun with no constraints What You'll Need You write clean, maintainable code and care about the impact of your work. We're an AI-first team. AI tools are part of how we work every day - writing code, reviewing pull requests, investigating issues, and automating routine work. We expect you to be comfortable working alongside AI and keen to push what's possible with it. Professional software engineering experience, including ownership of complex systems and delivery of large-scale technical initiatives Experience mentoring and supporting other engineers Strong technical judgement and the ability to make architectural decisions Experience leading projects across multiple teams or domains, influencing technical direction beyond your immediate area A strategic mindset, with the ability to balance immediate delivery with long-term technical health Experience with our stack: Java, JavaScript, TypeScript + React, and MySQL Experience with AI-assisted development tools like Claude Code and how they can improve your workflow A strong sense of ownership and accountability for both technical outcomes and team success Confidence operating in ambiguous environments and helping teams navigate technical trade-offs A collaborative mindset and strong communication skills What We Offer 28 days holiday plus UK bank holidays Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave (gender-neutral, for both primary and secondary caregivers) plus a ramp-back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise, Microsoft Copilot, and ChatGPT Enterprise licences provided Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance-based bonus Paid sabbatical of one month at your five-year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth What We Value Humility. You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer. Inclusivity. You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent. Excellence. You care about quality in your code, your reviews, and how you communicate. You're not satisfied with "it works" when it could be better, and you encourage the same standard in those around you. Diligence. You take ownership, mind the details, and understand that the software we build is used in moments that genuinely matter. You don't cut corners when people are depending on the outcome. Location This role is based at our Central Manchester office and follows a hybrid work model. Applicants must be authorized to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time. This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of £90k-125k, plus bonus opportunity, company stock options, and a full benefits package. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labour markets. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, Arkansas, California (excluding San Francisco), Colorado, Connecticut, Washington, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering ouremployees around the world. The Opportunity: ECI has an exciting opportunity for an experienced Principal Systems Engineer to join our London team. In this role, you will play a pivotal role bridging strategic design and hands-on delivery. T his individual will lead the design and architecture of client solutions , working with our Technical Architecture team on high-level design (HLD) , and driving low-level design (LLD), while also providing expert consultancy and engineering delivery. The EA will act as a trusted advisor to clients, ensuring that solutions are technically sound, aligned with business goals, and delivered effectively. This role requires a strong background in Microsoft 365, cloud platforms, and enterprise infrastructure, with the ability to operate independently , whilst working closely with our Technical Architecture, Client Technology and Senior Engineering Teams. Regular face-to-face contact with internal stakeholders, engineers and clients is essential to the success of this role . This is ahybrid role with a strong preference for candidates to be based in the London area. What you will do: Client & Team Engagement Act as a trusted advisor to clients, engaging consultatively to understand goals, technical challenges, and strategic priorities. Lead client-facing workshops and architecture sessions to define solution roadmaps and technical direction. Provide mentorship and technical guidance to internal teams, promoting knowledge sharing and architectural best practices. Collaborate cross-functionally with Technical Architects, Client Technology Managers, Project Managers, and Engineering teams to add value and ensure alignment and delivery excellence. With a deep familiarity and knowledge of the client environment, o wn the low-level design (LLD) process , ensuring scalability, security, and performance. Working with Technical Architects on High-level designs (HLD), t ranslating business and technical requirements into architectural blueprints and implementation plans. Maintain architectural oversight across the project lifecycle, ensuring adherence to standards and design integrity. Evaluate and recommend technologies, platforms, and tools that align with client needs and enterprise strategy. Produce high-quality documentation including architecture diagrams, design specifications, and technical standards. Draft and present complex, multi-phase Changes to technical and non-technical stakeholders. Participate in, and where required lead, client and internal TABs and CABs. Lead technical delivery of infrastructure and cloud transformation projects, ensuring timely and quality outcomes. Troubleshoot complex technical issues across cloud, networking, and security domains, providing resolution and root cause analysis . Contribute to continuous improvement by identifying opportunities to optimise delivery processes and technical standards. Who you are: Proven experience in enterprise IT architecture, consultancy, and hands-on delivery Strong client engagement skills with the ability to lead workshops and present to technical and non-technical audiences Deep expertise in Microsoft 365 and Azure, with a focus on solution design and implementation Strong documentation and communication skills, including HLD/LLD and technical standards Experience working across project delivery, engineering, and architecture teams Ability to operate independently while collaborating effectively with internal stakeholders Familiarity with change management processes including CAB/TAB participation Experience in a Managed Service Provider or financial services environment preferred Certifications in Microsoft cloud technologies or enterprise architecture frameworks desirable ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more.