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Job Title: IT Trainer Location: Sharston, M22 4SN Salary : £30,000 to £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and engaging IT Trainer to join our Professional Support Department. The successful candidate will be responsible for the design, delivery, and coordination of IT systems training across the firm, ensuring all staff have the skills and confidence to use our technology effectively. The role will also play a key part in supporting our graduate training scheme and producing high quality, interactive learning resources. Responsibilities : Training Delivery & Design: Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels. Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles. Support and deliver the IT systems element of the firm's graduate and induction training programmes. Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides. Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions. Maintain and regularly update training materials to reflect system changes, upgrades, and best practices. Report regularly to the Digital Learning Manager (or HOD) on training activity, outcomes, and emerging IT training needs. Work collaboratively with the Digital Learning Manager to plan and prioritise upcoming training based on system developments or departmental needs. Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm. Liaise with the IT department to ensure training aligns with new system releases and process updates. Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content. Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement. Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm's Learning Management System (LMS). Person Specification: Key Skills & Attributes: Strong presentation, facilitation, and interpersonal skills. Ability to communicate complex IT concepts in a clear and approachable manner Skilled in creating engaging, easy-to-follow learning resources. Highly organised with excellent time management and attention to detail Collaborative and adaptable, with the ability to work effectively with both technical and non-technical teams. Passionate about digital learning, innovation, and continuous improvement. Experience & Qualifications: Experience delivering IT systems training within a professional services or legal environment (essential). Proclaim case management system experience (highly desirable). Experience in instructional design and eLearning creation tools (e.g. Rise 360, Storyline, or similar). Experience supporting graduate or induction programmes (desirable). Knowledge of Microsoft 365 applications and standard legal software e.g. Outlook, Word, Excel, digital dictation tools (essential). Professional training qualification (e.g. PGCE, TAP, CIPD L&D, or similar) is desirable but not essential. Salary & Hours: Salary of £30,000 to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Support Technician, Front line support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, Computer Trainer, Hardware Trainer may also be considered for this role.

Employer description: The University of Warwick is a world-class institution committed to innovation and excellence. Its Information and Digital Group (IDG) delivers cutting-edge digital services that empower students, academics, and staff. Within IDG, the Infrastructure & Operations (I&O) team ensures reliable, secure, and high-performing IT systems and networks, supporting teaching, research, and administration across campus. Overview: Join our Network team and kick-start your career in IT! You'll work alongside experienced engineers, gaining hands-on experience in maintaining and improving the University's network services. Key responsibilities include: Assisting with network support and troubleshooting. Supporting maintenance tasks such as switch configuration, patch/cable management, and equipment testing. Monitoring network performance and availability. Helping with planned upgrades and hardware replacements. Recording and closing incidents following established processes. You'll also complete structured training leading to a Level 4 Network Engineer qualification. Required skills: Demonstrable IT skills gained through a formal role, education, or hobby. Experience working in a team to deliver high-quality services. Experience providing advice and guidance to customers and colleagues. Ability to manage time and meet deadlines. Excellent spoken and written communication skills and ability to build effective relationships. Strong digital competence (Microsoft 365, email, internet). Ability to solve problems independently and as part of a team. Knowledge of health and safety issues. Ability to participate in networks to share good practice and exchange information. Enthusiastic and motivated learner. Team player with flexibility and adaptability. Calm under pressure with attention to detail. Willingness to learn new technologies. Organised and self-disciplined. Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours : 36.5 hours per week. Benefits: Pension: Three attractive pension schemes (depending on grade). Recognition: Long service rewards and recognition programmes. Annual leave: 4 shutdown days, 8 statutory days, plus 26 days (Grades 1A-5) or 30 days (Grades 6-9). Health & wellbeing: Access to EAP, medical/dental cash plans, insurance, eyecare, and Warwick Sport facilities (gym, pool, fitness classes, climbing wall). Personal development: Leadership and management development programmes; career-focused courses via the Centre for Lifelong Learning. Travel & transport: Campus transport services and bike hire options. Employee discounts: Savings on travel, dining, shopping, entertainment, Warwick hotel bookings, and Arts Centre events. Work/life balance: Flexible working, career breaks, generous parental leave, and on-campus childcare services. Future prospects: On completion, you'll have a recognised qualification and practical experience, opening doors to roles such as Network Engineer or other IT infrastructure positions. There are strong opportunities for progression within the University or across the wider technology sector. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

The Vacancy The role of the IT Infrastructure Services Manager is to manage the IT Infrastructure Services team and to ensure the firm's diverse technical operations are managed effectively. The services include, but are not limited to hardware, software, networking and network security in both physical and virtual environments. The main objective is to ensure all services and systems are resilient, secure and always available to our colleagues with maximum availability. This role reports directly to the Head of IT Cloud & Infrastructure, has direct reports and will also need to work closely with other technical and project teams. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. A bit about the role Developing, plan, build and optimize IT Infrastructure in accordance with Industry standards and compliance policies such as ISO 27001 and Cyber Essentials Plus. Manage data centres and network service providers to comply with security/compliance policies. Manage Azure Subscriptions, and planning ensuring billing closely monitored Maintain accurate and up-to-date inventory of hardware and software assets, ensuring these are under support and licenced. Continuously assess and remediate vulnerabilities in the IT infrastructure to minimize the window of opportunity for attackers. Manage and cultivate high-performing teams across Cloud & Platform, Modern User Workspace and IT-Networking, investing the time to ensure efficient team utilisation and productivity. Reporting on all projects within the infrastructure team highlighting risk, budget discrepancies and successes. Monitor and report on IT system availability and application performance against metrics and performance standards. Liaising with team members to ensure that problem management is completed effectively and in conjunction with the Problem Manager. Create, manage and ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with a particular focus on SaaS and cloud service costs Create and maintain accurate documentation in relation to the infrastructure, in particular the WAN and LAN design, firewall configuration, and any specific application design and configuration Manage IT vendors, ensuring adherence to agreed KPIs and SLAs, and escalate issues as necessary. Contribute to the drive of automation and continuous improvement of services and support, and maximizing value of existing tools and technologies Ensuring server templates and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and experience: Minimum of five years' experience of managing IT Systems and IT Technicians, ideally managing remote teams across multiple locations Extensive experience in managing complex IT infrastructures, including LAN, WAN, and cloud-based networks Extensive knowledge of core IT services such as servers and networking, backup and recovery, security solutions, applications and end user computing Extensive practical experience of Windows Server and Azure AD, M365, Exchange, and VMWare vSphere/ESX. Citrix experience would be an advantage Experience of working within an ITIL framework, ideally certified at a minimum or ITIL Foundation Version 3 Experience of security and governance frameworks Experience of coaching and developing a team or other colleagues Proven experience of managing complex technical projects Previous experience in creating and delivering technical roadmaps Strong leadership and management skills, including experience managing remote teams Excellent communication skills and the ability to work collaboratively with stakeholders, vendors, and team members. Ability and willingness to travel as required ensuring project success Highly focused attention to detail. Flexible and adaptable

ICT Consultant Watford - London £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across London - (Borehamwood, Welwyn Garden City, Letchworth Garden City & Watford). This role you are required to support Schools in multiple locations, it is essential for you hold a UK driving license and have access to a vehicle. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group - turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 450 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working' 'Your data matters' REF-

ICT Technician (Field-based) - Spider is advertising on behalf of a dynamic and growing technical services company for an experienced ICT Technician to join their team on a full-time, permanent basis. This role is field-based, operating from Norwich with UK-wide travel. About them: This organisation provides high-quality ICT, networking, CCTV, and VoIP solutions to a wide range of clients across the UK. With a strong focus on reliability, customer service, and technical excellence, they offer a supportive environment where skilled technicians can develop, grow, and work with modern technologies across varied and exciting projects. Fantastic company package include: Competitive salary:£28,000 - £35,000 per annum, dependent on experience + overtime rates Holiday: 20 days holiday + bank holidays + 1 day for your birthday Pension Other Benefits: Company van and debit card, tools, laptop and mobile phone provided, Health Insurance, ongoing professional training and certification support, and a full company benefits package About the role: As an ICT Technician, you will install, configure, and support network and IT infrastructure at client sites nationwide. You will work with UniFi networking equipment, HikVision CCTV systems, VoIP solutions, and structured cabling. This is a hands-on, mobile role ideal for a technician who enjoys varied work, problem-solving, and delivering high-quality technical solutions. You'll ensure all installations are completed to the highest standard while providing ongoing support and maintaining strong client relationships. Working hours for this role will be 08:30 - 17:00, Monday - Friday, with occasional weekend working (with prior agreement and paid overtime). Key Duties include: Install, configure, and maintain wired and wireless networks including UniFi routers, switches, and access points Carry out structured cabling installations (Cat5e, Cat6, fibre), including terminations and testing Install and configure HikVision CCTV systems, including cameras, NVRs, and remote access setup Support VoIP installations, endpoint deployment, and basic PBX configuration Deliver on-site and remote IT support, resolving network, hardware, and connectivity issues Perform network monitoring, updates, and routine maintenance Maintain accurate documentation including installation records and network layouts Liaise with clients and third-party providers to ensure smooth delivery of services Follow all company and on-site health & safety requirements About You: As an ICT Technician, you will be experienced and motivated with strong networking knowledge, excellent problem-solving skills, and the ability to work independently across multiple sites. You'll be confident working with networking, CCTV, and VoIP systems and bring a professional, customer-focused approach. Essential requirements include ICT support or field technician experience, solid networking knowledge (TCP/IP, VLANs, DHCP, DNS, routing, switching), experience with UniFi equipment, hands-on HikVision experience, VoIP knowledge, cabling skills (Cat5e, Cat6, fibre), strong time management, and a full clean UK driving licence (must be aged 20+ for fleet insurance purposes). Desirable experience includes firewalls and VPNs, Windows/Linux environments, network monitoring tools, relevant technical qualifications, and an understanding of on-site and working-at-height safety practices. If you have the relevant skills and experience for this ICT Technician position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

ICT Consultant Reading - Berkshire £26,000 - £32,000 (FTE - 2 days a week) Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Reading. This role you are required to support Schools in multiple locations, it is essential for you hold a UK driving license and have access to a vehicle. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £32,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group - turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 450 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 'Happy to talk flexible working' 'Your data matters' REF-

This ICT Senior Engineer will work within the Networks team and require SC clearance. This role will be suitable for anyone who has worked within the Royal Signals as a Bownman Systems Manager or a Royal Engineer - Digital Communications Technician (Bownman Systems Manager). Responsibilities include: To develop, implement, and maintain the network infrastructure, providing a 24/7 technical service across all areas of our service. To develop and support the maintenance of a robust, efficient, effective, and secure converged network infrastructure by developing standardised methodologies and frameworks for technical delivery. To provide resilience for other Senior Technical Engineers whilst offering the technical resources necessary to support day-to-day operations as well as project-led activity in the pursuance of efficient and effective solutions and technologies. Role will require you to be on site in Cardiff, 1 day a week.

Job Specification Maritime Operations Officer (MOO) At Carbon60, people are at the core of what we do. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work-life balance. The UKMTO are looking for passionate, enthusiastic individuals to join the team who always strive to be 'On the Front Foot', looking for opportunities and creating the conditions for our success. Our Mission is to support maritime safety and security in the Gulf, Indian Ocean and Gulf of Guinea. Maritime Operation Officers provide 24/7/365 operational coverage, serving as the primary contact for merchant vessels in regions like the Red Sea, Indian Ocean, and Gulf of Guinea. Your role supports maritime security and global trade through seamless communication and data management, handling critical information, maintaining real-time vessel tracking in the Voluntary Reporting Area (VRA), and responding to emergencies with strong situational awareness and decision-making. Effective communication, sensitivity, adaptability with international stakeholders, and the use of advanced maritime reporting systems, adhering to military and civilian protocols, are essential for ensuring safety and security. Responsibilities As a MOO, you will be the primary contact for merchant vessels, manage maritime data, handle emergencies, record incidents, and communicate effectively with various stakeholders. Maritime Data Management: Collect, input, update, clean and maintain data from various sources in systems/databases. Perform regular data inspections, ensuring accuracy, completeness, and proper format. Collate and maintain maritime data to develop the 'White Shipping' picture. Communication and Coordination: Act as the initial contact for merchant vessels in designated transit areas. Handle emergency calls and liaise with vessels and maritime authorities. Maintain communication with customers, monitor chat and communication channels. Communicate effectively with external agencies and internal stakeholders, disseminating critical information and escalating issues as necessary. Liaise with United Kingdom Maritime Component Command (UKMCC), partner agencies, and outside authorities to ensure data and information meet requirements. Technical Support and Data Security Ensure all equipment is correctly configured and monitor UKMTO Information Systems (IS) performance. Troubleshoot issues related to data management tools or Information Systems (IS). Report any equipment degradation to the UKMTO SMOO. Ensure data is stored securely and access is restricted to authorised personnel. Follow organisational policies on data privacy and confidentiality. Person Specification Essential: A proactive attitude and inquisitive nature, with a record of accomplishment of problem-solving and meeting targets. Effective communication and interpersonal skills. An ability to follow laid down procedures and work calmly under pressure Level 2 Maths and English, or equivalent. Ability to work independently and as part of a team. Ability to manage multiple tasks simultaneously, prioritising urgent matters. The ability to obtain and maintain a UK National Security Vetting, Security Check (SC) status. Desirable: Level 3 Data Technician Apprenticeship or proven experience and skills at an equivalent level (evidenced through a training provider skill scan). Strong analytical and problem-solving skills. Strong organisational skills and multitasking ability. Good verbal and written communication skills; experience with military or civilian communication systems and protocols; cultural awareness and sensitivity in communication with foreign vessels and agencies. Capable of adjusting to changing scenarios and unexpected developments. Strong situational assessment skills in dynamic maritime environments; knowledge of maritime reporting procedures and systems like AIS. High accuracy in logging and maintaining information for effective communication and record-keeping. Understanding of data security and privacy protocols. Working Hours The MOO will work in a 24/7 operations room environment, working a block of 12-hour shifts from (Apply online only) in accordance with the set rota. Shifts will run on a 4/5 day cycle including days and nights. This position offers 33 days holiday, 21 days of this holiday will be preset in line with the rota. The remainder you will be able to book in line with personal preference at the managers' discretion (12 days). Role specifics Start date - ASAP Contract type - Permanent Base Location - Portsdown Technology Park, Portsmouth Supervision and Conditions Line management for the MOO's will sit with the Operations Centre Team Leader (OCTL). Day-to-day tasking and supervision will be carried out by the Senior Maritime Operations Officer (SMOO). The role will require flexibility in work hours, including nights, weekends, and public holidays as needed. Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax-efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cashback and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Are you an experienced IT Technician looking for a new opportunity in Birmingham? Winner Education are working closely with a school in North Birmingham in assisting them with the recruitment of a School IT Technician. The role is full time, 8:30-4:30pm Monday to Friday. You will be required to start in January on a long-term placement with the potential to become permanent for the right candidate. Duties and Responsibilities: Ensure dedicated ICT areas are ready for use each day and are in good working order Provide support to end users as required by assessing incoming incidents Check hardware regularly and report any faults Keep accurate and timely records within the incident monitoring system Proactively assist staff in solving any problems with using the school s network Liaise with the ICT Manager and external agencies/companies as necessary Maintain and update IT stock, warranties and software licences in accordance with the asset register, ensuring that all hardware is security marked Maintain the schools hardware database, network printers, video / audio editing facilities, interactive whiteboards and projectors Provide assistance in coordinating the testing and installation of new 3rd party software or services. The successful School IT Technician will: Have sound understanding and relevant experience of ICT and computing to include both software and hardware. Demonstrate good communication skills Have technical experience of receiving and resolving ICT issues within schools across a range of devices. Show a willingness to learn new skills and take on appropriate additional responsibilities Why supply with Winner Education? PAYE payroll as standard! Competitive rates of pay! Local work! £200 referral fee if you refer a teacher or TA for Winner Education! FREE CPD training courses! Flexible working No obligation say yes to the work you want! When you register with Winner, you will be assigned a specialist consultant who has been working with schools for 12 years and will be able to guide and support you through your assignments. If you are interested in our School IT Technician role in North Birmingham or would like more information on how Winner Education can support your school journey, please contact Dan on (phone number removed). Winner Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS check and provide 2 satisfactory references, including one from their most recent employer.

We are currently urgently recruiting for the attached opportunity below. To show your interest simply reply to this email and we'll arrange a good time to speak with you. They are a global business based in Sheffield that offer a great chance to secure long term employment with a true global organisation. Job description: Benefits: Salary negotiable 25 days holidays (plus stats) + 4% Pension + Life x 3 + Free Parking Cycle Scheme + EAP + Enhanced Family Benefits The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)

IT Technician (Brent) We're looking for a friendly, proactive IT Technician to join our welcoming secondary schools in Brent. In these roles, you'll play an important part in helping staff and students get the most out of the school's technology. Your day-to-day work will include: Offering first-line technical support to students and staff in a patient, approachable way Troubleshooting hardware, software, and network issues Setting up, maintaining, and repairing ICT equipment (computers, printers, projectors, tablets, interactive whiteboards) Supporting the rollout of new systems, updates, and software Helping with user account management and password resets Monitoring and updating the school's IT inventory Making sure classrooms and learning spaces are fully equipped with working technology Responding to IT support tickets and escalating issues when needed Assisting with general IT admin and routine maintenance tasks Requirements A relevant IT qualification or strong interest/experience in IT support Good understanding of hardware, software, and basic networking A positive, can-do attitude with great problem-solving skills Friendly communication and a helpful approach to customer service Ability to work both independently and as part of a supportive team Previous IT support experience is helpful but not essential An enhanced DBS on the Update Service (or willingness to apply) What's on Offer A warm, supportive secondary school community in Brent Full-time hours, Monday to Friday, during term time A competitive daily rate based on experience A fantastic stepping stone for anyone looking to grow in school IT support or progress toward roles such as Network Technician or IT Manager Access to training and ongoing professional development How to Apply If you're enthusiastic, motivated, and excited to build your IT career in a school environment, we'd love to hear from you. Apply online today to be considered for this IT Technician role in Brent ! If you'd like to find out more, feel free to contact Elizabeth Topley on (phone number removed) (option 3), or email (url removed).

IT Service Desk Team Leader Permanent Salary - £32,500 Cherry Professional are looking for an experienced IT Service Desk Team Leader. You will support and supervise our first line it engineers providing industry leading it support to our clients. Supporting the team with learning and development as well as being an escalation point for ticket Responsibilities: • Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with care. • Inspire, mentor, and manage our first-line support technicians, creating a positive and productive environment. • Monitoring and reporting on failovers to find out what/why they have happened - and fix.• Identify areas for improvement in workflows and processes, and support with designing and implementing changes to boost efficiency and quality. • Ensure our clients get the best experience by resolving their IT issues quickly and efficiently and stepping in when issues need extra attention. • Play a key role in hiring the right talent to join the team, ensuring we're set up for success with the best people onboard.• Deliver training sessions on new products, tools, and processes to keep the team up-to-date and performing at their best. • Take part in a management on-call rota for first line related HR matters outside of office hours. • Manage the team rota. This includes managing sickness and holidays within your team. Ideal Candidate: • You've got a background in service desk support, ideally within an MSP. • Previous management or supervisory experience required• Be an experienced leader and able to showcase leadership skills. • Strong interpersonal skills, with the ability to build positive relationships, resolve conflicts, and foster a collaborative team culture. • Confidence in providing regular feedback and conducting performance reviews to help team members grow professionally. • Skilled at managing workloads, delegating tasks effectively, and ensuring efficient use of team resources. Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Service Desk Team Leader IT Support Team Leader IT Service Desk Supervisor IT Solutions Team Leader Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Recruit4staff are representing an established construction and engineering business in their search for a ICT Support Technician to work in Swindon Job Details: Pay: £35,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Enhanced pension, 25 days + bank holidays Job Role: As an ICT Support Technician , you will be responsible for supporting and maintaining in-house computer systems, workstations, and peripherals. You'll handle 1st and 2nd line issues, ensuring systems are running optimally across software, hardware, and network environments. This includes troubleshooting incidents, managing user accounts, overseeing business systems, and assisting with onboarding/offboarding processes. You'll also support ICT projects, monitor security, liaise with third parties, and provide user training where needed. Essential Skills, Experience, or Qualifications: Proven experience in 1st and 2nd line ICT support, including troubleshooting hardware, software, and network issues Prior experience in IT support within a corporate or multi-site environment Strong working knowledge of Windows OS, Microsoft 365, and business applications Skilled in managing user accounts, permissions, and profiles Experience using helpdesk/ticketing systems for tracking incidents Advantageous Skills, Experience, or Qualifications Relevant ICT qualification (e.g., CompTIA A+, Microsoft Certified, or equivalent experience) Commutable From: Swindon, Gloucester, Oxford, Bristol, Reading, Southampton, Cardiff, London Similar Job Titles: IT Support Technician, IT Technician, Technical Support Technician, IT Helpdesk Technician, ICT Technician, IT Support Engineer, Desktop Support Technician, Service Desk Technician, IT Support Analyst, Technical Support Engineer, Helpdesk Analyst, Field IT Technician, Network Support Technician For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

An exciting opportunity has arisen for an experienced IT professional to join a credible managed service provider as an IT Manager , supporting and leading ICT operations across schools in South East London. This role is ideal for someone who enjoys hands-on technical work, problem solving, and building strong relationships with school staff while ensuring reliable, secure, and high-performing IT systems that support teaching and learning. The Role Job Title: IT Manager Salary: £40,000 - £45,000 (Full-time equivalent) Location: South East London area Contract: Permanent, Full-time Hours: 37.5 hours per week, Monday to Friday Driving Licence: Essential Line Management: Yes You will take full ownership of the IT infrastructure across multiple school sites - managing networks, systems, and security. The position involves a mix of proactive maintenance, strategic development, and escalated technical support. Key Responsibilities Manage and maintain IT infrastructure including servers, switches, firewalls, and backups. Monitor network performance and address system or cybersecurity issues. Provide 2nd and 3rd line support and resolve complex technical problems. Oversee the deployment and management of PCs, software, and network devices. Lead, mentor, and support IT Technicians. Assist with network and infrastructure development projects. Ensure smooth operation and continual improvement of IT systems. About You We are seeking a technically skilled, customer-focused IT professional with excellent communication and leadership abilities. You will be confident managing infrastructure in an educational or multi-site environment and able to translate technical issues clearly for non-technical users. Essential Skills and Experience Microsoft Windows Server (), roles and services Office 365 deployment, migration, and administration Active Directory (Local and Azure), Group Policy management Virtualisation (Hyper-V / VMware) PC deployment tools such as SCCM, MDT, or WDS Networking configuration including VLANs and subnetting (HP/Aruba preferred) Backup solutions such as VEEAM, Redstor, or NAS Firewalls, web filtering, and wireless systems (Smoothwall, WatchGuard, Aruba) Familiarity with Sophos security products Experience within the education sector is highly desirable. Why Apply? This is a rewarding opportunity to lead IT delivery across schools, play a key role in supporting teaching and learning, and further develop your technical and leadership skills within a supportive, forward-thinking organisation.

MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an ICT Support Technician on a permanent basis due to growth based at their Swindon depot.The role of the ICT Support Technician is to support and maintain in-house computer systems, workstations and peripherals and oversee the daily running of software, networking and technology related hardware within the business at a 1st / 2nd line level. Duties and Responsibilities: Installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshooting issues in a timely and accurate fashion and provide user assistance where required. Support all Helpdesk enquiries and filter to the relevant member of the ICT Department. Support the Business Systems where management, configuration and administration falls under the scope of ICT, such as Themis, HART and other bespoke software. Support all Systems and its users in daily usage and training. Setup, maintain and troubleshoot user accounts and security, on all systems and hardware, ensuring they follow Information Management and Information Security Management systems. Carry out administrative tasks, maintenance, and update user profiles for Business Systems and other ICT management tools, using change management procedures where necessary. Provide a first point of service for all ICT issues. Manage the requests and incidents through the call log, providing a 1st line and 2nd line fix resolution or escalating to other team members as appropriate. Deliver support to business users, investigating and resolving incidents and requests on a wide-range of technical issues and problems. Assess, evaluate and implement the most appropriate solution and course of action for internal customers. Install, support, maintain and repair ICT hardware, software and peripheral equipment including mobile devices and end user communication systems. Implement the ICT onboarding and offboarding of all employees, working with the Business Systems Developer where changes to the process are required. Liaise and work with third party companies and suppliers as required to provide ICT support to internal customers. Work with the Business Systems Developer to maintain an inventory of all ICT assets whilst ensuring secure handling and storing of ICT assets. Document instances of asset failure, repair, installation and removal. Follow ICT procedures and provide support in their conception and review changes. Monitor information security in-line with the Information Security Management System and Report any suspected misuse and incidents to the ISMS Representatives. Ensure all assets are being appropriately allocated and used, identifying any underutilisation or misuse. Liaise with Network and Infrastructure Manager on planning, monitoring and recording software and hardware licenses to ensure compliance with vendor contracts. Recommend PC, hardware and peripheral equipment improvements, upgrades and repairs, liaising with other members of ICT to implement. When required provide or recommend training and support to end users on computer operational issues. Provide assistance in large scale roll out of ICT related Projects. Skills and Qualifications: Previous experience in an ICT Support or Helpdesk role (1st/2nd line). Strong knowledge of Windows operating systems, Microsoft 365, and common business applications. Confident troubleshooting hardware, networking, and connectivity issues. Excellent communication and customer service skills - approachable and proactive. MB859: ICT Support Technician Location: Swindon Salary: £35,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Are you looking for a new exciting opportunity working as a Senior ICT Technician to be based in Berkshire? You will be responsible for the maintenance of all IT Hardware and Services at a school, as well as well as supporting the them in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £30,000-£35,000 per annum, depending on experience

Are you looking for a new exciting opportunity working as a Senior ICT Technician to be based in Buckinghamshire? You will be responsible for the maintenance of all IT Hardware and Services at a school, as well as well as supporting the them in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £30,000-£35,000 per annum, depending on experience

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Buckinghamshire? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £26,000-£31,000 per annum, depending on experience

PAYE: £17.13. UMB: £22.09.The Senior Schools Support Technician plays a pivotal role in maintaining, and supporting the ICT infrastructure that underpins teaching, learning, and administration across the school. This post ensures the school's systems, networks, and user support remain secure, efficient, and fit for purpose, enabling effective teaching delivery and operational efficiency.The ICT service supports all users of technology across the school - staff, pupils, and where relevant, parents. The team ensures that technology is a reliable, secure tool in delivering curriculum outcomes and administrative functions. It also works in partnership with external service providers and suppliers for support, procurement, and development projects.This role involves leading the technical day-to-day operation and support of ICT systems and networks, providing guidance to staff and resolving complex technical issues. It will suit an individual with strong ICT knowledge and a proactive, customer-focused approach who enjoys problem-solving and taking responsibility for delivering a quality technical support service. Although the role includes some limited management responsibility, it remains hands-on and would suit someone who combines technical expertise with practical delivery.The role may, on occasions require the need to visit other educational sites that are in the same area to support colleagues during time of high dempand or absence.This is a key support-level post with responsibility for technical ownership, though strategic planning, high-level budget control and external negotiation remain within senior leadership, business management structures or senior Schools ICT colleagues.Key tasks:1. Deliver and maintain a reliable and efficient ICT infrastructure including networks, servers, wireless systems, internet connectivity, and end-user devices.2. Provide high-quality support to school staff and students across administrative and curriculum ICT needs.3. Diagnose and resolve ICT hardware and software faults, escalating complex issues as appropriate.4. Manage the installation, configuration, and upgrading of ICT equipment, peripherals, and software across the school.5. Monitor system performance and carry out preventative maintenance and updates to minimise disruption and ensure system integrity.6. Ensure systems are secure, including appropriate backups, virus protection, and compliance with school data protection policies.7. Maintain documentation for systems, procedures, and inventories to ensure compliance with audit and asset management processes.8. Support the procurement of ICT equipment and services in line with school procedures and budget constraints.9. Supervise ICT support staff or apprentices if applicable, including task allocation.10. Attend training opportunities and contribute to the development and improvement of school ICT practices. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared