2 jobs found

Audio Visual Technician 12 months FTC Where you will work: London and Dublin (80% London, 20% Dublin). This is a hybrid role with travel requirements. You will take ownership of high end audiovisual infrastructure across key European sites while delivering technical excellence in a high performance environment. This role offers the autonomy to manage sophisticated systems and the scope to influence user experience at a premier level. What you will need Right to work in the UK without sponsorship - we cannot sponsor candidates for fixed term contract positions Proven experience providing onsite technical support for professional audiovisual systems Strong understanding of signal flow and integrated audio systems Good networking knowledge including IP addressing and virtual local area networks Your package Up to 60,000 per annum for a 12 month fixed term contract - up to 5k per month The work Provide onsite technical support to ensure high availability and performance of all audiovisual systems Diagnose and resolve hardware and connectivity issues across conferencing and display environments Assist with the installation and commissioning of system upgrades and new infrastructure Maintain accurate documentation and support logs while coordinating with internal teams and vendors Your profile Expertise in troubleshooting complex audiovisual hardware and software issues Familiarity with conferencing platforms such as Microsoft Teams or Zoom Rooms Experience with control system programming Understanding of audiovisual over internet protocol technologies and multicast networking Excellent communication skills with a focus on delivering high quality customer support Relevant technical certifications in networking or audiovisual systems Share your profile to arrange a short confidential call this week. This is a fixed term contract role.

Would you be excited to make an impact within a growing global business as an IT Service Desk Coordinator? Youll need a logical mind and be able to follow a process while recommending new methods. You will manage tickets and the escalation process while liaising with stakeholders to manage expectations and prioritise tasks. Whilst the role is initially for 6 months the scale of the organisation means that longer term opportunities may be available upon successful completion of the fixed term contract. Role: Service Desk Coordinator Term: 6 months fixed term contract, with potential for longevity Salary: £26,165 - £29,240 plus excellent package, (incremental salary, 5 weeks holiday + bank holidays, pension scheme (rises with length of service), death in service, long service reward, paternity, discounted gym membership, maternity and adoption pay and bike to work scheme) Location: Tamworth within easy reach of the M42 and A5, easily commutable from Sutton Coldfield, Birmingham, Coventry, Warwick, Tamworth, Lichfield, Burton-on-Trent, Nuneaton, Hinckley, Walsall, Cannock, & surrounding areas. The duties of the IT Coordinator / Service Desk Coordinator will include: * Monitoring, assessing and assigning Service Desk tickets * Liaising with Developers and End Users to ensure estimations are given to the business * First point of contact for support issues and escalations * Help build up a knowledge base for users * Ensure tickets are logged correctly and kept up to date * Enhance processes where required The following experience is required for the IT Coordinator / Service Desk Coordinator role: * Demonstrable coordination exposure within a commercial environment * Experience involved with a IT Service Desk would be beneficial * A high level of communication - both verbal and written * Familiar with Windows Operating Systems * Experience of working in a development environment would prove advantageous yet not essential * An ITIL background Big Red are recruiting for this role exclusively and have interview dates booked. If you would like to know more about this vacancy please call (Apply online only) and ask for Dominic Savolainen. Keywords: IT Coordinator / Service Desk Coordinator, 1st line support analyst, 1st line support technician, first line support analyst, first line support technician, IT Project, IT administration, application engineer, technical support analyst, helpdesk analyst, help desk analyst, IT analyst, IT support technician