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hybrid healthcare saas support specialist
Platform Engineer
Thomas International Marlow, Buckinghamshire
About Thomas At Thomas, we imagine a world of limitless human potential - where people thrive through self awareness and authentic connection. For over 40 years, we've been pioneers in talent assessment. But now we're transforming. We're evolving from a trusted assessment provider into a disruptive AI powered people science platform, uniting behavioural insight, data, and technology to revolutionise how people and teams work together. Our new platform, Thomas Connect, is redefining collaboration - helping organisations unlock intelligent team profiling, behaviour comparison, and personalised growth at scale. We're reshaping a new era of workplace intelligence. And now, we need a world class channel sales leader to take it global. The Opportunity We're looking for a Platform Engineer to help build and optimise the infrastructure that powers Thomas. You'll work at the heart of our Azure cloud environment, designing scalable infrastructure, automating deployments, and enabling engineering teams to deliver high quality software quickly and safely. This is a hands on role for someone who thrives on solving complex technical challenges, improving reliability, and building systems that scale. What You'll Do Design and maintain secure, scalable Azure cloud infrastructure. Automate infrastructure provisioning using Terraform or similar tools. Strengthen CI/CD pipelines to enable fast, reliable deployments. Support and optimise data infrastructure and pipeline architecture. Monitor and improve platform performance, reliability, and security. Collaborate with Software Engineers and Product teams to improve developer productivity. Contribute to engineering standards and best practices. About You Experienced in Azure cloud infrastructure and DevOps practices. Comfortable with Kubernetes, Docker, Terraform and CI/CD pipelines. Strong scripting capability (PowerShell, Bash, etc.). Passionate about automation, reliability, and continuous improvement. Collaborative and solution focused. Why Thomas Work at the intersection of AI, behavioural science and modern cloud engineering. Help shape the platform foundations of a growing SaaS business. Collaborate with talented engineers in a high performance culture. Flexible working that suits you and the team's needs. Thomas Assess - Our Talent Assessment Tool At Thomas, we use our own science to make hiring decisions - because we believe in what we build. Our Thomas Assessment tool helps us understand the behaviours and traits that predict success in this role, giving both you and us deeper insight and fairness in the process. Benefits Holiday - 25 days per annum, plus the opportunity to purchase up to an extra 5 days per annum through the salary sacrifice holiday buy scheme. Early Finish Friday - Finish at 15:00 all year round. Hybrid Working - primarily working from home with some days as agreed with the People Manager from the office. An extra day off for your birthday and for moving house! Employment Assistance Programme - Access to Champion Health which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year. UK Healthcare - cash plan where members of Team Thomas can claim back for various healthcare appointments (including dental and optical). Gym Membership - Thomas will either pay up to £28 per month towards gym membership at any nationwide gym, or £28 per month towards membership at The Marlow Club (a gym and swimming pool located close to the Marlow office). Perkbox - a communication, health & wellbeing, and discount portal, allowing members of Team Thomas to keep up to date with business news, access information on health & wellbeing offerings and access discounts on a wide range of retail products and leisure activities. Personalised Feedback Session - with an enablement specialist to gain insight into own Thomas insights. Dress down policy - other than for client facing meetings where appropriate. Enhanced Maternity and Paternity Scheme. A Salary Sacrifice Pension Scheme.
12/06/2026
Full time
About Thomas At Thomas, we imagine a world of limitless human potential - where people thrive through self awareness and authentic connection. For over 40 years, we've been pioneers in talent assessment. But now we're transforming. We're evolving from a trusted assessment provider into a disruptive AI powered people science platform, uniting behavioural insight, data, and technology to revolutionise how people and teams work together. Our new platform, Thomas Connect, is redefining collaboration - helping organisations unlock intelligent team profiling, behaviour comparison, and personalised growth at scale. We're reshaping a new era of workplace intelligence. And now, we need a world class channel sales leader to take it global. The Opportunity We're looking for a Platform Engineer to help build and optimise the infrastructure that powers Thomas. You'll work at the heart of our Azure cloud environment, designing scalable infrastructure, automating deployments, and enabling engineering teams to deliver high quality software quickly and safely. This is a hands on role for someone who thrives on solving complex technical challenges, improving reliability, and building systems that scale. What You'll Do Design and maintain secure, scalable Azure cloud infrastructure. Automate infrastructure provisioning using Terraform or similar tools. Strengthen CI/CD pipelines to enable fast, reliable deployments. Support and optimise data infrastructure and pipeline architecture. Monitor and improve platform performance, reliability, and security. Collaborate with Software Engineers and Product teams to improve developer productivity. Contribute to engineering standards and best practices. About You Experienced in Azure cloud infrastructure and DevOps practices. Comfortable with Kubernetes, Docker, Terraform and CI/CD pipelines. Strong scripting capability (PowerShell, Bash, etc.). Passionate about automation, reliability, and continuous improvement. Collaborative and solution focused. Why Thomas Work at the intersection of AI, behavioural science and modern cloud engineering. Help shape the platform foundations of a growing SaaS business. Collaborate with talented engineers in a high performance culture. Flexible working that suits you and the team's needs. Thomas Assess - Our Talent Assessment Tool At Thomas, we use our own science to make hiring decisions - because we believe in what we build. Our Thomas Assessment tool helps us understand the behaviours and traits that predict success in this role, giving both you and us deeper insight and fairness in the process. Benefits Holiday - 25 days per annum, plus the opportunity to purchase up to an extra 5 days per annum through the salary sacrifice holiday buy scheme. Early Finish Friday - Finish at 15:00 all year round. Hybrid Working - primarily working from home with some days as agreed with the People Manager from the office. An extra day off for your birthday and for moving house! Employment Assistance Programme - Access to Champion Health which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year. UK Healthcare - cash plan where members of Team Thomas can claim back for various healthcare appointments (including dental and optical). Gym Membership - Thomas will either pay up to £28 per month towards gym membership at any nationwide gym, or £28 per month towards membership at The Marlow Club (a gym and swimming pool located close to the Marlow office). Perkbox - a communication, health & wellbeing, and discount portal, allowing members of Team Thomas to keep up to date with business news, access information on health & wellbeing offerings and access discounts on a wide range of retail products and leisure activities. Personalised Feedback Session - with an enablement specialist to gain insight into own Thomas insights. Dress down policy - other than for client facing meetings where appropriate. Enhanced Maternity and Paternity Scheme. A Salary Sacrifice Pension Scheme.
Principal Full Stack Engineer & Architecture Lead
RGIT Australia
Principal Full Stack Engineer & Architecture Lead Full-time Permanent Mid-level Senior Posted 12 May 2026 Description Location: Hybrid (2-3 days per week in our Canary Wharf office) Reports to: Director of Engineering Works closely with: CTO / Head of Data, Head of product Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation. What You'll Be Doing: Lead architecture and technical design across the platform Define scalable, secure, and maintainable engineering patterns and standards Provide architectural oversight across frontend, backend, APIs, infrastructure, and integrations Act as a technical authority and go-to engineering leader for complex technical decisions Partner closely with the Director of Engineering to align technical strategy with product delivery Drive long-term platform scalability, resilience, and performance Contribute directly to production code across backend and frontend services Design and develop scalable services using Node.js and TypeScript Build modern frontend applications using React / Next.js Develop and operate cloud-native AWS serverless solutions Design and optimise PostgreSQL data models and queries Support engineering teams in breaking down and delivering complex technical initiatives Cloud, DevOps & CI/CD Design and implement robust CI/CD pipelines Improve deployment automation, release processes, and engineering workflows Build and maintain Infrastructure as Code using Terraform or AWS CDK Drive best practices across: Observability and monitoring Automated testing Security Reliability and resilience Ensure systems are secure, scalable, and compliant with GDPR and healthcare-related requirements Engineering Leadership Work closely with engineering team leads to guide technical delivery Conduct code reviews and uphold high engineering standards Mentor and support engineers across the organisation Promote a strong engineering culture focused on quality, collaboration, and continuous improvement Help establish best practices for architecture, coding standards, testing, and operational excellence Core Technology Stack AWS: Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS Frontend: Next.js / Tailwind Infrastructure & DevOps: Terraform / AWS CDK, CI/CD pipelines Monitoring & Observability: CloudWatch, logging, metrics, tracing To Thrive in This Role You'll Need: 10+ years of software engineering experience Proven experience operating as a senior/principal engineer or technical architecture lead Strong experience designing and building production systems in AWS Deep hands on experience with Node.js and TypeScript, React / Next.js, PostgreSQL and AWS serverless technologies Experience designing and maintaining CI/CD pipelines and modern engineering workflows Experience leading technical direction across multiple engineering teams Technical Strength Deep understanding of: Distributed systems Event driven architectures Scalability and performance optimisation Experience with: Observability and monitoring Resilience and fault tolerance patterns Secure system design and data protection Comfortable balancing strategic architecture decisions with hands on implementation Mindset & Approach Builder mentality, you enjoy designing and delivering solutions Strong ownership and accountability Collaborative and supportive technical leader Pragmatic and outcome focused Passionate about engineering quality and scalable systems Comfortable operating in fast moving and evolving environments Nice to Have Experience in healthtech, mental health, or regulated environments Familiarity with GDPR and healthcare related compliance requirements Experience with AI/ML integrations or personalization systems Experience building highly scalable SaaS platforms Familiarity with product led or startup environments What Success Looks Like A scalable, secure, and maintainable platform architecture High quality engineering standards across teams Reliable CI/CD pipelines and efficient delivery processes Strong collaboration between engineering, architecture, and product teams Engineering teams empowered through technical leadership and mentorship A platform that positively impacts ADHD care and user outcomes What You Can Expect from Us Work hybrid in our Canary Wharf office 2 3 days per week 30 days holiday (includes UK public holidays) Team get togethers A paid day off on your birthday Office equipment when you join Pension contribution Be part of one of the UK's most ambitious HealthTech start ups We aim to make our hiring process as streamlined as possible. Successful applicants will have: Stage 1 - Screening Call with our Talent Acquisition Specialist Stage 2 - Skills based Interview with Hiring Manager Stage 3 - Panel Interview Stage 4 - Offer Apply with Confidence Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you're a great fit but don't meet every single requirement, we encourage you to apply! At Care ADHD, we're committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.
11/06/2026
Full time
Principal Full Stack Engineer & Architecture Lead Full-time Permanent Mid-level Senior Posted 12 May 2026 Description Location: Hybrid (2-3 days per week in our Canary Wharf office) Reports to: Director of Engineering Works closely with: CTO / Head of Data, Head of product Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation. What You'll Be Doing: Lead architecture and technical design across the platform Define scalable, secure, and maintainable engineering patterns and standards Provide architectural oversight across frontend, backend, APIs, infrastructure, and integrations Act as a technical authority and go-to engineering leader for complex technical decisions Partner closely with the Director of Engineering to align technical strategy with product delivery Drive long-term platform scalability, resilience, and performance Contribute directly to production code across backend and frontend services Design and develop scalable services using Node.js and TypeScript Build modern frontend applications using React / Next.js Develop and operate cloud-native AWS serverless solutions Design and optimise PostgreSQL data models and queries Support engineering teams in breaking down and delivering complex technical initiatives Cloud, DevOps & CI/CD Design and implement robust CI/CD pipelines Improve deployment automation, release processes, and engineering workflows Build and maintain Infrastructure as Code using Terraform or AWS CDK Drive best practices across: Observability and monitoring Automated testing Security Reliability and resilience Ensure systems are secure, scalable, and compliant with GDPR and healthcare-related requirements Engineering Leadership Work closely with engineering team leads to guide technical delivery Conduct code reviews and uphold high engineering standards Mentor and support engineers across the organisation Promote a strong engineering culture focused on quality, collaboration, and continuous improvement Help establish best practices for architecture, coding standards, testing, and operational excellence Core Technology Stack AWS: Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS Frontend: Next.js / Tailwind Infrastructure & DevOps: Terraform / AWS CDK, CI/CD pipelines Monitoring & Observability: CloudWatch, logging, metrics, tracing To Thrive in This Role You'll Need: 10+ years of software engineering experience Proven experience operating as a senior/principal engineer or technical architecture lead Strong experience designing and building production systems in AWS Deep hands on experience with Node.js and TypeScript, React / Next.js, PostgreSQL and AWS serverless technologies Experience designing and maintaining CI/CD pipelines and modern engineering workflows Experience leading technical direction across multiple engineering teams Technical Strength Deep understanding of: Distributed systems Event driven architectures Scalability and performance optimisation Experience with: Observability and monitoring Resilience and fault tolerance patterns Secure system design and data protection Comfortable balancing strategic architecture decisions with hands on implementation Mindset & Approach Builder mentality, you enjoy designing and delivering solutions Strong ownership and accountability Collaborative and supportive technical leader Pragmatic and outcome focused Passionate about engineering quality and scalable systems Comfortable operating in fast moving and evolving environments Nice to Have Experience in healthtech, mental health, or regulated environments Familiarity with GDPR and healthcare related compliance requirements Experience with AI/ML integrations or personalization systems Experience building highly scalable SaaS platforms Familiarity with product led or startup environments What Success Looks Like A scalable, secure, and maintainable platform architecture High quality engineering standards across teams Reliable CI/CD pipelines and efficient delivery processes Strong collaboration between engineering, architecture, and product teams Engineering teams empowered through technical leadership and mentorship A platform that positively impacts ADHD care and user outcomes What You Can Expect from Us Work hybrid in our Canary Wharf office 2 3 days per week 30 days holiday (includes UK public holidays) Team get togethers A paid day off on your birthday Office equipment when you join Pension contribution Be part of one of the UK's most ambitious HealthTech start ups We aim to make our hiring process as streamlined as possible. Successful applicants will have: Stage 1 - Screening Call with our Talent Acquisition Specialist Stage 2 - Skills based Interview with Hiring Manager Stage 3 - Panel Interview Stage 4 - Offer Apply with Confidence Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you're a great fit but don't meet every single requirement, we encourage you to apply! At Care ADHD, we're committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.
IO Associates
Contract Manager - Lincolnshire - £55k
IO Associates Lincoln, Lincolnshire
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.
10/06/2026
Full time
Role: Contract Manager Type: Permanent, Full-Time Salary: £38,500 - £55,000 (DOE) Location: Lincoln (Hybrid - typically 2-3 days per week in the office) iO Associates are working with an established UK software organisation that delivers specialist solutions into Healthcare and other highly regulated environments. Due to continued growth and an increasing volume of customer contracts, they're looking to appoint a Contract Manager to join their commercial team. This is a business-critical position where you'll take ownership of reviewing, negotiating and managing customer-facing contracts. You'll be working closely with internal stakeholders and clients to ensure agreements are commercially sound and compliant. Key responsibilities: Reviewing, drafting and negotiating commercial contracts Managing contract renewals and amendments Leading contract discussions with customers Advising internal stakeholders on contractual and commercial matters Supporting compliance and supplier due diligence activities Maintaining contract records and documentation Assisting with contract process improvements and standardisation projects Ensuring contracts remain aligned with relevant frameworks and regulations Skills: Strong commercial contract management experience Experience drafting, reviewing and negotiating contracts Confidence leading contract discussions directly with customers Ability to explain legal and commercial concepts to non-legal stakeholders Experience working autonomously and managing your own workload Strong attention to detail Excellent communication and stakeholder management skills Experience with CRM systems (Salesforce is desirable) Desirable Experience: Healthcare, NHS or HealthTech environments SaaS or software contract management Working with frameworks, regulations and compliance requirements Supplier due diligence or compliance questionnaires What's on Offer? Salary up to £55,000 Hybrid working environment Opportunity to take ownership of a critical commercial function Long-term career development within a growing organisation If you're an experienced Contract Manager who enjoys balancing commercial objectives, compliance requirements and customer relationships, please don't hesitate to get in touch and apply! Please note: you must have the right to work in the UK and be within a commutable distance to Lincoln or open to relocation.
Client Delivery Manager Client Delivery London
Finova Technologies Private Limited
Client Delivery Manager - 3 days in London Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. About the Role As a Customer Delivery Manager, you will sit at the intersection of delivery excellence, customer success, and commercial outcomes. Reporting directly to the Implementation Director, you will join our dynamic delivery team and own the end-to-end lifecycle and ongoing success of a portfolio of key clients. Your core purpose is to ensure that implementations, enhancements, and in-life services are delivered flawlessly while building strong, trusted partnerships. This is a hybrid, London-based role, requiring occasional travel to client sites and Finova offices across the UK. About You You are a client-facing delivery professional with a background working for a software vendor or enterprise SaaS organization-ideally within financial services or banking. You balance structure with pragmatism and are comfortable operating in complex, fast-moving environments. Key Skills & Experience Required Industry Expertise: Proven experience delivering complex, end-to-end software implementations within financial services; mortgage industry experience is highly desirable. SaaS & Delivery Governance: Strong understanding of SaaS/enterprise platforms, modern delivery models, and robust governance frameworks. Stakeholder Management: Confident managing a portfolio of customer accounts and building trusted, C-suite/executive-level relationships. Methodology Flex: A strong grasp of both Agile and Waterfall delivery approaches, including planning, tracking, and reporting. Commercial Acumen: Commercial awareness with practical experience supporting upsell, cross-sell, or renewal opportunities in partnership with sales teams. Communication & Influence: Excellent presentation skills with the ability to set expectations, provide clear direction, and constructively challenge senior stakeholders. Adaptability: Proven capability to work independently, manage competing priorities, and successfully engage with customers of varying sizes and delivery maturity levels. What You'll Be Doing Core Responsibilities & Key Deliverables Account Ownership: Own the end-to-end delivery lifecycle for a portfolio of customer engagements, from initial onboarding and implementation through to in-life delivery. Client Partnership: Act as the primary point of contact for your clients, establishing clear ways of working and promoting a "one-team" mindset between Finova and the customer. Cross-Functional Leadership: Lead internal cross-functional teams to define comprehensive delivery plans, timelines, costs, and estimates. Governance & Reporting: Set up and maintain robust delivery governance and risk management frameworks, providing clear, accurate progress reporting to clients and internal leadership. Customer Advocacy & Excellence: Act as the internal voice of the customer, ensuring delivery teams remain focused on service excellence to drive customer satisfaction and NPS. Growth & Strategy: Identify commercial opportunities for upsell, cross-sell, and renewals, while aligning client roadmaps with Finova's product strategy to deliver mutual value. Continuous Improvement: Support accurate invoicing and financial governance across your portfolio, while contributing to the evolution of Finova's internal delivery processes, tools, and training. What We Offer Hybrid working We operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future. Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide. Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.
10/06/2026
Full time
Client Delivery Manager - 3 days in London Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. About the Role As a Customer Delivery Manager, you will sit at the intersection of delivery excellence, customer success, and commercial outcomes. Reporting directly to the Implementation Director, you will join our dynamic delivery team and own the end-to-end lifecycle and ongoing success of a portfolio of key clients. Your core purpose is to ensure that implementations, enhancements, and in-life services are delivered flawlessly while building strong, trusted partnerships. This is a hybrid, London-based role, requiring occasional travel to client sites and Finova offices across the UK. About You You are a client-facing delivery professional with a background working for a software vendor or enterprise SaaS organization-ideally within financial services or banking. You balance structure with pragmatism and are comfortable operating in complex, fast-moving environments. Key Skills & Experience Required Industry Expertise: Proven experience delivering complex, end-to-end software implementations within financial services; mortgage industry experience is highly desirable. SaaS & Delivery Governance: Strong understanding of SaaS/enterprise platforms, modern delivery models, and robust governance frameworks. Stakeholder Management: Confident managing a portfolio of customer accounts and building trusted, C-suite/executive-level relationships. Methodology Flex: A strong grasp of both Agile and Waterfall delivery approaches, including planning, tracking, and reporting. Commercial Acumen: Commercial awareness with practical experience supporting upsell, cross-sell, or renewal opportunities in partnership with sales teams. Communication & Influence: Excellent presentation skills with the ability to set expectations, provide clear direction, and constructively challenge senior stakeholders. Adaptability: Proven capability to work independently, manage competing priorities, and successfully engage with customers of varying sizes and delivery maturity levels. What You'll Be Doing Core Responsibilities & Key Deliverables Account Ownership: Own the end-to-end delivery lifecycle for a portfolio of customer engagements, from initial onboarding and implementation through to in-life delivery. Client Partnership: Act as the primary point of contact for your clients, establishing clear ways of working and promoting a "one-team" mindset between Finova and the customer. Cross-Functional Leadership: Lead internal cross-functional teams to define comprehensive delivery plans, timelines, costs, and estimates. Governance & Reporting: Set up and maintain robust delivery governance and risk management frameworks, providing clear, accurate progress reporting to clients and internal leadership. Customer Advocacy & Excellence: Act as the internal voice of the customer, ensuring delivery teams remain focused on service excellence to drive customer satisfaction and NPS. Growth & Strategy: Identify commercial opportunities for upsell, cross-sell, and renewals, while aligning client roadmaps with Finova's product strategy to deliver mutual value. Continuous Improvement: Support accurate invoicing and financial governance across your portfolio, while contributing to the evolution of Finova's internal delivery processes, tools, and training. What We Offer Hybrid working We operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future. Family friendly policies Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide. Perks that matter We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.
Senior Information Security Officer
Cornerstone VC
Location London Employment Type Full time Location Type Hybrid Department Operations About the role We're looking for a skilled Senior Information Security Officer to join Definely at a pivotal stage of growth. In this role, you'll take ownership of implementing and maintaining our security standards, supporting compliance programs, and promoting secure practices across engineering and business teams. You'll play a key role in ensuring our systems and processes align with ISO 27001 and SOC 2 requirements, contributing to risk assessments, and supporting incident response activities. Working closely with product and engineering teams, you'll help embed security into the design of our Microsoft Word add-ins and AI-driven features. As we scale, you'll also provide IT support across the business, helping to manage devices, onboard new team members, and support day-to-day IT operations to ensure our people can work securely and efficiently. This is an exciting opportunity to have a direct impact on the security posture of a fast-growing LegalTech company, helping safeguard enterprise customers' most sensitive data while also shaping how we scale IT and security together. What you'll do: Governance & Compliance Own and evolve Definely's Information Security Management System (ISMS). Lead ISO 27001 and SOC 2 Type II audits, ensuring controls remain effective. Drive readiness for ISO/IEC 42001 AI certification Apply prior experience successfully obtaining ISO and SOC certifications Manage customer due diligence requests and run Definely's SafeBase-powered Trust Center; streamline customer security questionnaires, DPAs, and RFP security sections. Product & Engineering Partnership Embed secure SDLC practices across product teams, from design to release. Perform threat modelling, define non-functional security requirements, and review designs for security impact. Guide security considerations in our AI/LLM-enabled products. Risk & Incident Management Own the company-wide incident response plan and lead tabletop exercises. Perform ongoing risk assessments, vendor security reviews, and DPIAs. Ensure strong access management, secrets management, and cloud security hygiene. IT Support & Operations Provide day-to-day IT support for employees, including device management, troubleshooting, and access provisioning. Support onboarding and offboarding processes to ensure secure and efficient setup of accounts, devices, and permissions. Help scale internal IT processes and tooling as the company grows. Enablement & Communication Deliver security training and awareness across the company. Communicate risks and incidents clearly to technical and non-technical stakeholders. What you'll bring: Proven experience in information security within a SaaS or product led environment Strong track record of delivering ISO 2701, SOC 2, or similar certifications, with interest in ISO/IEC 42001 AI standards Experience with compliance tooling such as Drata and working with ISO auditors, ideally in the UK Solid understanding of GDPR and data protection best practices Deep knowledge of secure SDLC, threat modelling, and securing AI and LLM based systems Strong cloud security expertise across Azure or AWS, including access control, secrets management, and incident response Experience running IT operations in a scaling business, including device management, SaaS tooling, and identity systems such as SSO and IAM Excellent communication skills, with the ability to work cross functionally and manage customer security and due diligence processes Relevant certifications such as CISSP, CISM, CCSK, or ISO 27001 Lead Auditor, and a degree in a related field What we can offer you: Competitive salary & annual bonus Equity in Definely Quarterly team socials + holiday parties Hybrid working + 1 month "work from anywhere" 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave + Workplace Nursery salary sacrifice scheme Additional perks: Cycle to Work Top-quality equipment About Definely Definely builds specialist review tools for lawyers working on complex contracts. As AI accelerates the volume and pace of legal decisions, Definely ensures lawyers can understand the full structure of a contract, see the implications of every change, and negotiate with confidence and control. Launched in September 2020 by Nnamdi Emelifeonwu and Feargus MacDaeid, who worked together at Freshfields, Definely is trusted by over 150+ in-house legal teams and private practice firms, with thousands of users globally. Its customers include top Magic Circle and AMLaw 200 firms, including A&O Shearman, Slaughter and May, DLA Piper, KPMG, Samsung and IKEA. We recently raised our Series B and are backed by Microsoft, Google, and Octopus Ventures. This is a rare opportunity to shape a new category at the moment it becomes essential. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send you our privacy policy.
09/06/2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Operations About the role We're looking for a skilled Senior Information Security Officer to join Definely at a pivotal stage of growth. In this role, you'll take ownership of implementing and maintaining our security standards, supporting compliance programs, and promoting secure practices across engineering and business teams. You'll play a key role in ensuring our systems and processes align with ISO 27001 and SOC 2 requirements, contributing to risk assessments, and supporting incident response activities. Working closely with product and engineering teams, you'll help embed security into the design of our Microsoft Word add-ins and AI-driven features. As we scale, you'll also provide IT support across the business, helping to manage devices, onboard new team members, and support day-to-day IT operations to ensure our people can work securely and efficiently. This is an exciting opportunity to have a direct impact on the security posture of a fast-growing LegalTech company, helping safeguard enterprise customers' most sensitive data while also shaping how we scale IT and security together. What you'll do: Governance & Compliance Own and evolve Definely's Information Security Management System (ISMS). Lead ISO 27001 and SOC 2 Type II audits, ensuring controls remain effective. Drive readiness for ISO/IEC 42001 AI certification Apply prior experience successfully obtaining ISO and SOC certifications Manage customer due diligence requests and run Definely's SafeBase-powered Trust Center; streamline customer security questionnaires, DPAs, and RFP security sections. Product & Engineering Partnership Embed secure SDLC practices across product teams, from design to release. Perform threat modelling, define non-functional security requirements, and review designs for security impact. Guide security considerations in our AI/LLM-enabled products. Risk & Incident Management Own the company-wide incident response plan and lead tabletop exercises. Perform ongoing risk assessments, vendor security reviews, and DPIAs. Ensure strong access management, secrets management, and cloud security hygiene. IT Support & Operations Provide day-to-day IT support for employees, including device management, troubleshooting, and access provisioning. Support onboarding and offboarding processes to ensure secure and efficient setup of accounts, devices, and permissions. Help scale internal IT processes and tooling as the company grows. Enablement & Communication Deliver security training and awareness across the company. Communicate risks and incidents clearly to technical and non-technical stakeholders. What you'll bring: Proven experience in information security within a SaaS or product led environment Strong track record of delivering ISO 2701, SOC 2, or similar certifications, with interest in ISO/IEC 42001 AI standards Experience with compliance tooling such as Drata and working with ISO auditors, ideally in the UK Solid understanding of GDPR and data protection best practices Deep knowledge of secure SDLC, threat modelling, and securing AI and LLM based systems Strong cloud security expertise across Azure or AWS, including access control, secrets management, and incident response Experience running IT operations in a scaling business, including device management, SaaS tooling, and identity systems such as SSO and IAM Excellent communication skills, with the ability to work cross functionally and manage customer security and due diligence processes Relevant certifications such as CISSP, CISM, CCSK, or ISO 27001 Lead Auditor, and a degree in a related field What we can offer you: Competitive salary & annual bonus Equity in Definely Quarterly team socials + holiday parties Hybrid working + 1 month "work from anywhere" 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave + Workplace Nursery salary sacrifice scheme Additional perks: Cycle to Work Top-quality equipment About Definely Definely builds specialist review tools for lawyers working on complex contracts. As AI accelerates the volume and pace of legal decisions, Definely ensures lawyers can understand the full structure of a contract, see the implications of every change, and negotiate with confidence and control. Launched in September 2020 by Nnamdi Emelifeonwu and Feargus MacDaeid, who worked together at Freshfields, Definely is trusted by over 150+ in-house legal teams and private practice firms, with thousands of users globally. Its customers include top Magic Circle and AMLaw 200 firms, including A&O Shearman, Slaughter and May, DLA Piper, KPMG, Samsung and IKEA. We recently raised our Series B and are backed by Microsoft, Google, and Octopus Ventures. This is a rare opportunity to shape a new category at the moment it becomes essential. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send you our privacy policy.
Principal Full Stack Engineer & Architecture Lead
Trades Workforce Solutions
Principal Full Stack Engineer & Architecture Lead Canary Wharf, London (Hybrid Working) £80,000 - £90,000 + Benefits Command Recruitment is proud to be partnering with an ambitious and rapidly growing healthcare company that is transforming access to specialist healthcare services across the UK. This is a fantastic opportunity for an experienced Principal Engineer or Technical Architecture Lead to play a key role in shaping a modern, cloud-native Life Science platform that is making a genuine impact on people's lives. Our client is building one of the UK's most innovative healthcare service platforms and is seeking a hands on technical leader who can combine strategic architecture with strong full stack engineering expertise. The Opportunity As Principal Full Stack Engineer & Architecture Lead, you will take ownership of platform architecture, engineering standards, cloud infrastructure, and technical delivery across the business. You'll work closely with senior leadership, including the CTO, Director of Engineering, Product teams, and Data teams, to drive scalability, resilience, performance, and engineering excellence while remaining hands on with development. This role would suit someone who enjoys solving complex technical challenges, mentoring engineers, and building modern distributed systems within a fast moving product led environment. Key Responsibilities Architecture & Technical Leadership Lead platform architecture and technical design decisions Define scalable, secure, and maintainable engineering standards Provide technical leadership across frontend, backend, APIs, infrastructure, and integrations Drive platform scalability, resilience, observability, and performance Partner with leadership teams to align technical strategy with business goals Act as the senior technical authority for complex engineering decisions Hands-On Engineering Contribute directly to backend and frontend production code Build scalable applications using Node.js, TypeScript, React, and Next.js Design and develop AWS serverless and event driven systems Develop and optimise PostgreSQL databases and queries Support engineering teams with delivery of complex technical initiatives Cloud, DevOps & Infrastructure Design and maintain CI/CD pipelines and deployment automation Build Infrastructure as Code using Terraform or AWS CDK Improve engineering workflows, release processes, and platform reliability Implement best practices across monitoring, logging, security, testing, and resilience Ensure systems remain secure, scalable, and compliant with GDPR and healthcare regulations Engineering Leadership Mentor and support engineers across the organisation Conduct code reviews and promote engineering best practices Help establish coding standards, testing frameworks, and operational excellence Foster a collaborative, high performing engineering culture Technology Stack Cloud & Infrastructure - AWS (Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS) Backend - Node.js, TypeScript Frontend - React, Next.js, Tailwind CSS Data & Architecture - PostgreSQL, Serverless, Event Driven Microservices DevOps & Observability - Terraform / AWS CDK, CI/CD, Monitoring & Logging About You We are looking for a technically strong and commercially minded engineering leader with: 10+ years of software engineering experience Proven experience operating at Principal Engineer, Staff Engineer, or Architecture Lead level Strong AWS cloud and serverless architecture expertise Excellent full stack development experience across Node.js, TypeScript, React/Next.js, and PostgreSQL Experience leading technical direction across engineering teams Strong understanding of distributed systems and event driven architecture Experience designing scalable, secure, production grade systems A hands on mindset with a passion for building high quality technology Desirable Experience Healthcare or regulated industry experience GDPR and data security knowledge AI/ML integrations or personalisation systems SaaS or startup experience What's On Offer £80,000 - £90,000 salary Hybrid working (office 2-3 days per week) 30 days holiday including bank holidays Pension contribution Birthday day off Modern equipment provided Team events and collaborative culture Opportunity to shape a fast scaling healthcare platform with genuine social impact
09/06/2026
Full time
Principal Full Stack Engineer & Architecture Lead Canary Wharf, London (Hybrid Working) £80,000 - £90,000 + Benefits Command Recruitment is proud to be partnering with an ambitious and rapidly growing healthcare company that is transforming access to specialist healthcare services across the UK. This is a fantastic opportunity for an experienced Principal Engineer or Technical Architecture Lead to play a key role in shaping a modern, cloud-native Life Science platform that is making a genuine impact on people's lives. Our client is building one of the UK's most innovative healthcare service platforms and is seeking a hands on technical leader who can combine strategic architecture with strong full stack engineering expertise. The Opportunity As Principal Full Stack Engineer & Architecture Lead, you will take ownership of platform architecture, engineering standards, cloud infrastructure, and technical delivery across the business. You'll work closely with senior leadership, including the CTO, Director of Engineering, Product teams, and Data teams, to drive scalability, resilience, performance, and engineering excellence while remaining hands on with development. This role would suit someone who enjoys solving complex technical challenges, mentoring engineers, and building modern distributed systems within a fast moving product led environment. Key Responsibilities Architecture & Technical Leadership Lead platform architecture and technical design decisions Define scalable, secure, and maintainable engineering standards Provide technical leadership across frontend, backend, APIs, infrastructure, and integrations Drive platform scalability, resilience, observability, and performance Partner with leadership teams to align technical strategy with business goals Act as the senior technical authority for complex engineering decisions Hands-On Engineering Contribute directly to backend and frontend production code Build scalable applications using Node.js, TypeScript, React, and Next.js Design and develop AWS serverless and event driven systems Develop and optimise PostgreSQL databases and queries Support engineering teams with delivery of complex technical initiatives Cloud, DevOps & Infrastructure Design and maintain CI/CD pipelines and deployment automation Build Infrastructure as Code using Terraform or AWS CDK Improve engineering workflows, release processes, and platform reliability Implement best practices across monitoring, logging, security, testing, and resilience Ensure systems remain secure, scalable, and compliant with GDPR and healthcare regulations Engineering Leadership Mentor and support engineers across the organisation Conduct code reviews and promote engineering best practices Help establish coding standards, testing frameworks, and operational excellence Foster a collaborative, high performing engineering culture Technology Stack Cloud & Infrastructure - AWS (Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS) Backend - Node.js, TypeScript Frontend - React, Next.js, Tailwind CSS Data & Architecture - PostgreSQL, Serverless, Event Driven Microservices DevOps & Observability - Terraform / AWS CDK, CI/CD, Monitoring & Logging About You We are looking for a technically strong and commercially minded engineering leader with: 10+ years of software engineering experience Proven experience operating at Principal Engineer, Staff Engineer, or Architecture Lead level Strong AWS cloud and serverless architecture expertise Excellent full stack development experience across Node.js, TypeScript, React/Next.js, and PostgreSQL Experience leading technical direction across engineering teams Strong understanding of distributed systems and event driven architecture Experience designing scalable, secure, production grade systems A hands on mindset with a passion for building high quality technology Desirable Experience Healthcare or regulated industry experience GDPR and data security knowledge AI/ML integrations or personalisation systems SaaS or startup experience What's On Offer £80,000 - £90,000 salary Hybrid working (office 2-3 days per week) 30 days holiday including bank holidays Pension contribution Birthday day off Modern equipment provided Team events and collaborative culture Opportunity to shape a fast scaling healthcare platform with genuine social impact
Technical Solutions Analyst - EMEA
Dormont Manufacturing Co
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
09/06/2026
Full time
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap Analysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Job Title: Technical Solutions Analyst - EMEA Location: UK / Ireland Position Overview The Technical Solutions Specialist is a critical, hybrid role that serves as a technical consultant, Tier 3 support expert, and solutions analyst for Heartflow's non-invasive FFRct diagnostic technology. This position serves as the support bridge between our complex SaaS platform and our clinical customers. It requires deep expertise in Healthcare IT (HIT), networking, and systems engineering to guide complex implementations, and drive proactive product improvements. Key Responsibilities I. Clinical Implementation & Customer Success Guide and support customers through the technical lifecycle of our unique SaaS non-invasive diagnostic technology. Act as the frontline support resource for information on HeartFlow's technology, including network protocols, security and data protections associated with the transfer of medical imaging data over the Internet, cloud hosted platforms, and SaaS solutions. Contribute to HeartFlow's worldwide adoption of the novel FFRct product by providing knowledgeable and prompt responses to high-level customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and actively manage and expand the technical knowledge base. Work closely with the solutions engineering team to help deploy solutions that work within the existing infrastructure and workflow, overcoming technical and political obstacles that may arise. Assists Sales, Customer Support, Clinical Research and Technology teams in troubleshooting and alleviating customer issues. Assist with the roll-out of new HeartFlow products and services to existing and new customer base. Execute daily/weekly technical tasks to support regional sales initiatives. II. Advanced Technical Analysis & Solutions Engineering Serve as the Tier 3 escalation point for complex application and platform issues. Perform advanced troubleshooting related to clinical workflows, system integrations, underlying platforms and network components. Follow scripts, tooling, and automation workflows to streamline support operations and contribute to long-term system stability. Analyze recurring support incidents to identify systemic pain points and propose viable architectural or process improvements, collaborating with Development teams on hotfixes and patches. Demonstrate the discipline to work independently, rapidly assess priorities, and solve new technical challenges. Networks & troubleshooting: routing, firewalls, connectivity, latency issues. Security - Secure data protocols, encryption, web services, SSL certificates and keys. Operating systems: Windows and Linux deployment, diagnosis & troubleshooting. Hypervisors - Virtual Machines and mainstream Virtual application solutions. III. Data Feedback & Cross-Functional Leadership Deliver structured customer feedback into HeartFlow's Customer Relationship Management (CRM) system. Help team members analyze and distill technical and usage data to drive improvements in technology and underlying infrastructure. Contribute actively to the high-performing, global team by sharing new information and leveraging group wisdom to enhance team capabilities. Work cross-functionally to coordinate resources, support and information. Required Skills & Qualifications Technical Systems & Healthcare IT Expertise DICOM, Integration & Operability, Clinical workflows, PACS, HIPAA requirements, and PHI protections. Microsoft Windows Server/Desktop, Linux (RHEL, Alma Linux) Python, scripting, Microsoft SQL, Networking: Demonstrated experience troubleshooting IP, routing, connectivity, and latency issues. Virtualization: Knowledge of virtualization technologies required; experience deploying and troubleshooting VMs and working knowledge of Hypervisors. Security: Deep understanding of data protection, encryption, web services, and certificates. SAML integrations: SSO Single-Sign-On, Multi-factor Authentication (MFA). Cloud hosted platforms & web app services: API's & Amazon Web Services (AWS) Experience supporting large-scale websites and/or web-based products. Proven ability to analyze logs, trace, and isolate performance bottlenecks in complex, distributed systems. Special Working Conditions: the responsibilities of this position sometimes require working evenings and weekends, with little advanced notice. Required to be on call 24/7 as needed, Occasional travel to customer locations ( Professional & Communication Skills Customer-Facing Experience: Demonstrated customer-facing skills with a positive, professional personality and comfort presenting in front of groups. Communication: Exceptional written and verbal communication skills (fluency in English required), with the ability to translate complex technical findings into easily understandable business language. Responsible, accountable, and possesses the ability to work well within teams and cross-functionally. Comfortable in high-pressure situations and adept at managing client expectations during critical periods. Competency in German, French, Italian, and/or Spanish is desirable.(EMEA Only) Educational & Experience Requirements Educational Preference: Engineering or B.S. in Computer Science preferred (or sufficient and relevant experience). Industry Experience: 3+ years' experience working in the health care industry. Technical Experience: Minimum of 3 years of professional experience in a technical support, DevOps, or systems engineering role. Experience providing customer and/or corporate sales support preferred. Experience in training, mentorship, and process development is a plus. Physical Demands of the Job: Remote - Office environment. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with and B) the position described is found on our careers site at/
Clinical Applications and Commercial Specialist, UK - CIMAR
DeepHealth
Company Overview CIMAR UK Ltd, now a part of DeepHealth, is a leading provider in the SaaS (Software-as-a-Service) healthcare sector, specialising in advanced cloud-based image management solutions. Our technology empowers healthcare organisations to optimise image management processes, enhance patient care, and streamline workflows through seamless integration and actionable data insights. As we expand our presence in the market, you will be a results-oriented Clinical Applications and Commercial Specialist. CIMAR UK Ltd is seeking a Clinical Applications & Commercial Specialist to support the successful deployment, adoption, and ongoing optimisation of our clinical imaging and healthcare technology solutions. This hybrid role bridges clinical expertise and commercial operations, acting as a key link between customers, internal sales teams, technical support, and product development. The ideal candidate will come from a radiography or a closely related clinical background, Job Purpose As Clinical Applications & Commercial Specialist at CIMAR you will play an important role in driving our revenue growth and expanding our customer base. You will support the expansion of our client base by building strong relationships with new and existing clients, understanding their needs, and proposing tailored solutions that leverage CIMAR's cutting-edge technology. This role involves assisting the business manager and senior management with growth and client account management, with a strong understanding of imaging workflows and a natural aptitude for customer engagement, training, and business support. Support and execute sales strategies to meet revenue targets and ensure customer satisfaction through continuous support and client feedback. Essential Duties and Responsibilities: Responsibilities include: Supporting senior account managers in client account management and growth. Developing and executing sales strategies to achieve revenue goals. Engaging with clients to understand their needs and proposing appropriate CIMAR solutions. Ability to translate clinical needs into practical and commercial solutions Confident working independently and as part of a multidisciplinary team Scheduling and attending client meetings, preparing presentations and demonstrations. Leading product demonstrations and Q&A with prospects and clients. Following up on leads and maintaining an active pipeline of potential business. Coordinating with the marketing team to leverage collateral in client engagements. Keeping abreast of industry trends, competitive activity, and product developments. Clinical & Applications Support Provide clinical expertise and application support for CIMAR UK Ltd products across the client base Deliver on-site and remote product demonstrations, installations, and user training Act as a clinical liaison during pre-sales and post-sales activities Support customers in optimising clinical workflows and achieving best practice use of solutions Business & Commercial Support Support the sales team with clinical insight during tenders, presentations, and customer meetings Contribute to bid responses, technical and solution architecture documentation, and clinical justifications Build strong relationships with key stakeholders, including radiographers, clinicians, managers, and procurement teams Provide market and user feedback to support product development and business strategy Cross-Functional Collaboration Work closely with technical, service, and product teams to decide on optimal solution architecture, resolve issues and improve customer experience Support internal staff with clinical knowledge and product understanding Additional Responsibilities: Responsible for managing client accounts end-to-end, including relationship management, retention, and account growth. Support development and execute sales strategies to achieve revenue goals. Engaging with clients to understand their needs and proposing suitable solutions from the product suite. Actively prospect and follow up on leads and maintain an active pipeline of potential business. Scheduling and attending client meetings, leading presentations, and demonstrations. Creating tailored marketing materials and developing strategies to maximise campaign performance. Keeping abreast of industry trends, competitive activity, and product developments. Creating complex quotes for review and negotiation with prospective clients; supporting the issuing and reviewing of contracts. Maintaining and updating internal and external resources, working with stakeholders across multiple teams. Conducting client analysis and assisting with projections and forecasting. Managing and contributing to internal projects and processes, including tenders and grant projects. Representing the business at industry events, conferences, and networking functions. Managing the execution of major events, including UKIO, BSE, and RCR Global AI conferences. Contributing to sales documentation, including pricing and compliance materials. Mentoring and supporting junior team members, where applicable. Maintaining accurate CRM records, including activity logging, opportunity updates, pipeline management, and forecasting reviews. Liaising with industry partners to coordinate collaborations, referrals, and co-branded activities. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned, and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience: Qualifications and background as a Radiographer or other relevant healthcare imaging professional A bachelor's degree in business, marketing, or a related field. 2+ years of experience in sales, preferably within the healthcare technology sector. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and CRM software. Demonstrated ability to meet or exceed performance indicators. A results-driven attitude and a commitment to high-quality customer service. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules and maintains satisfactory personal attendance in accordance with RadNet/DeepHealth guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Working Conditions A flexible work environment is possible, and may have the ability to work remotely, depending upon location. Physical Requirements This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel ( 10% of time), drive a vehicle, and utilise other forms of transportation.
07/06/2026
Full time
Company Overview CIMAR UK Ltd, now a part of DeepHealth, is a leading provider in the SaaS (Software-as-a-Service) healthcare sector, specialising in advanced cloud-based image management solutions. Our technology empowers healthcare organisations to optimise image management processes, enhance patient care, and streamline workflows through seamless integration and actionable data insights. As we expand our presence in the market, you will be a results-oriented Clinical Applications and Commercial Specialist. CIMAR UK Ltd is seeking a Clinical Applications & Commercial Specialist to support the successful deployment, adoption, and ongoing optimisation of our clinical imaging and healthcare technology solutions. This hybrid role bridges clinical expertise and commercial operations, acting as a key link between customers, internal sales teams, technical support, and product development. The ideal candidate will come from a radiography or a closely related clinical background, Job Purpose As Clinical Applications & Commercial Specialist at CIMAR you will play an important role in driving our revenue growth and expanding our customer base. You will support the expansion of our client base by building strong relationships with new and existing clients, understanding their needs, and proposing tailored solutions that leverage CIMAR's cutting-edge technology. This role involves assisting the business manager and senior management with growth and client account management, with a strong understanding of imaging workflows and a natural aptitude for customer engagement, training, and business support. Support and execute sales strategies to meet revenue targets and ensure customer satisfaction through continuous support and client feedback. Essential Duties and Responsibilities: Responsibilities include: Supporting senior account managers in client account management and growth. Developing and executing sales strategies to achieve revenue goals. Engaging with clients to understand their needs and proposing appropriate CIMAR solutions. Ability to translate clinical needs into practical and commercial solutions Confident working independently and as part of a multidisciplinary team Scheduling and attending client meetings, preparing presentations and demonstrations. Leading product demonstrations and Q&A with prospects and clients. Following up on leads and maintaining an active pipeline of potential business. Coordinating with the marketing team to leverage collateral in client engagements. Keeping abreast of industry trends, competitive activity, and product developments. Clinical & Applications Support Provide clinical expertise and application support for CIMAR UK Ltd products across the client base Deliver on-site and remote product demonstrations, installations, and user training Act as a clinical liaison during pre-sales and post-sales activities Support customers in optimising clinical workflows and achieving best practice use of solutions Business & Commercial Support Support the sales team with clinical insight during tenders, presentations, and customer meetings Contribute to bid responses, technical and solution architecture documentation, and clinical justifications Build strong relationships with key stakeholders, including radiographers, clinicians, managers, and procurement teams Provide market and user feedback to support product development and business strategy Cross-Functional Collaboration Work closely with technical, service, and product teams to decide on optimal solution architecture, resolve issues and improve customer experience Support internal staff with clinical knowledge and product understanding Additional Responsibilities: Responsible for managing client accounts end-to-end, including relationship management, retention, and account growth. Support development and execute sales strategies to achieve revenue goals. Engaging with clients to understand their needs and proposing suitable solutions from the product suite. Actively prospect and follow up on leads and maintain an active pipeline of potential business. Scheduling and attending client meetings, leading presentations, and demonstrations. Creating tailored marketing materials and developing strategies to maximise campaign performance. Keeping abreast of industry trends, competitive activity, and product developments. Creating complex quotes for review and negotiation with prospective clients; supporting the issuing and reviewing of contracts. Maintaining and updating internal and external resources, working with stakeholders across multiple teams. Conducting client analysis and assisting with projections and forecasting. Managing and contributing to internal projects and processes, including tenders and grant projects. Representing the business at industry events, conferences, and networking functions. Managing the execution of major events, including UKIO, BSE, and RCR Global AI conferences. Contributing to sales documentation, including pricing and compliance materials. Mentoring and supporting junior team members, where applicable. Maintaining accurate CRM records, including activity logging, opportunity updates, pipeline management, and forecasting reviews. Liaising with industry partners to coordinate collaborations, referrals, and co-branded activities. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned, and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience: Qualifications and background as a Radiographer or other relevant healthcare imaging professional A bachelor's degree in business, marketing, or a related field. 2+ years of experience in sales, preferably within the healthcare technology sector. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and CRM software. Demonstrated ability to meet or exceed performance indicators. A results-driven attitude and a commitment to high-quality customer service. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules and maintains satisfactory personal attendance in accordance with RadNet/DeepHealth guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Working Conditions A flexible work environment is possible, and may have the ability to work remotely, depending upon location. Physical Requirements This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel ( 10% of time), drive a vehicle, and utilise other forms of transportation.
MySoft Ltd
Business Development Executive
MySoft Ltd Fleet, Hampshire
Mysoft is a specialist ERP and business software solutions provider, helping organisations streamline operations, improve visibility, and drive growth through technology. Alongside our Sage X3 expertise, we develop innovative SaaS products that solve real operational challenges for finance and operations teams. Our proprietary solution, X3CloudDocs, helps businesses automate purchase invoices, streamline sales order processing, and manage documents more effectively within Sage X3 environments. As demand for automation and digital transformation continues to grow, we are expanding our partner ecosystem to bring these solutions to even more customers. The successful candidate will join a growing and collaborative technology business where individual contribution genuinely matters. This is an exciting opportunity to work with innovative SaaS and ERP solutions, supported by experienced colleagues, strong products, and a business with ambitious growth plans. You'll have access to a large and established Sage X3 customer network across the UK and internationally, creating significant opportunities to sell X3CloudDocs directly to customers and drive revenue growth. Working closely with an experienced sales team, you'll gain valuable hands on experience in SaaS sales, customer engagement, and commercial development. The role focuses on selling AI powered software that complements ERP systems by automating document management for finance teams, helping businesses improve efficiency, reduce manual processes, and modernise the way they operate. With support from Sales, Marketing, Product, and Technical teams, this is a fantastic opportunity for someone ambitious and eager to build a successful long term career in technology sales. What You'll be Doing This is a growth focused sales role centred around identifying, developing, and winning new business opportunities. You'll work with prospective customers across the Sage X3 ecosystem, helping them understand how X3CloudDocs can improve efficiency, reduce costs, and modernise finance processes. You'll manage the full sales journey - from outbound prospecting and discovery conversations through to demonstrations, proposals, and closing deals - while also building relationships with existing customers to identify upsell opportunities. Key responsibilities will include: Generating and qualifying new business opportunities within the Sage X3 market Carrying out outbound prospecting through email, phone, LinkedIn, networking, and events Conducting discovery calls to understand customer challenges and business needs Delivering look and feel product demonstrations of X3CloudDocs Building proposals and business cases that clearly demonstrate value and ROI Managing opportunities through the sales pipeline to successful close Maintaining accurate CRM records and sales forecasting Working closely with Marketing on campaigns, webinars, and lead follow up Supporting existing customers with renewals and upsell opportunities Keeping up to date with market trends, competitors, and developments within the Sage ecosystem About You You're commercially minded, motivated by winning new business, and enjoy building strong relationships with customers. You're proactive, organised, and confident communicating with stakeholders at different levels. We're looking for someone who is hardworking, reliable, accountable, and eager to learn - someone who brings energy, professionalism, and attention to detail to everything they do, particularly when preparing quotations, proposals, and customer communications. You'll be professional, well presented, and able to represent Mysoft positively with customers, partners, and colleagues at all times. Whether you already have experience in SaaS, ERP, or B2B sales - or you're earlier in your sales career with the drive and resilience to succeed - this role offers an excellent opportunity to build a long term career within a growing technology business. We'd love to hear from you if you have: Experience in sales, business development, or customer facing commercial roles Strong communication and relationship building skills Confidence generating and qualifying new business opportunities A proactive and resilient approach to outbound activity Good organisation and time management skills Experience using CRM systems or sales tools It would be great if you also have: Experience within ERP, SaaS, or finance technology sales Knowledge of Sage X3 or the Sage partner ecosystem Exposure to sales methodologies such as MEDDPICC or Challenger Experience selling to finance or operations stakeholders Understanding of finance automation or document management solutions Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
05/06/2026
Full time
Mysoft is a specialist ERP and business software solutions provider, helping organisations streamline operations, improve visibility, and drive growth through technology. Alongside our Sage X3 expertise, we develop innovative SaaS products that solve real operational challenges for finance and operations teams. Our proprietary solution, X3CloudDocs, helps businesses automate purchase invoices, streamline sales order processing, and manage documents more effectively within Sage X3 environments. As demand for automation and digital transformation continues to grow, we are expanding our partner ecosystem to bring these solutions to even more customers. The successful candidate will join a growing and collaborative technology business where individual contribution genuinely matters. This is an exciting opportunity to work with innovative SaaS and ERP solutions, supported by experienced colleagues, strong products, and a business with ambitious growth plans. You'll have access to a large and established Sage X3 customer network across the UK and internationally, creating significant opportunities to sell X3CloudDocs directly to customers and drive revenue growth. Working closely with an experienced sales team, you'll gain valuable hands on experience in SaaS sales, customer engagement, and commercial development. The role focuses on selling AI powered software that complements ERP systems by automating document management for finance teams, helping businesses improve efficiency, reduce manual processes, and modernise the way they operate. With support from Sales, Marketing, Product, and Technical teams, this is a fantastic opportunity for someone ambitious and eager to build a successful long term career in technology sales. What You'll be Doing This is a growth focused sales role centred around identifying, developing, and winning new business opportunities. You'll work with prospective customers across the Sage X3 ecosystem, helping them understand how X3CloudDocs can improve efficiency, reduce costs, and modernise finance processes. You'll manage the full sales journey - from outbound prospecting and discovery conversations through to demonstrations, proposals, and closing deals - while also building relationships with existing customers to identify upsell opportunities. Key responsibilities will include: Generating and qualifying new business opportunities within the Sage X3 market Carrying out outbound prospecting through email, phone, LinkedIn, networking, and events Conducting discovery calls to understand customer challenges and business needs Delivering look and feel product demonstrations of X3CloudDocs Building proposals and business cases that clearly demonstrate value and ROI Managing opportunities through the sales pipeline to successful close Maintaining accurate CRM records and sales forecasting Working closely with Marketing on campaigns, webinars, and lead follow up Supporting existing customers with renewals and upsell opportunities Keeping up to date with market trends, competitors, and developments within the Sage ecosystem About You You're commercially minded, motivated by winning new business, and enjoy building strong relationships with customers. You're proactive, organised, and confident communicating with stakeholders at different levels. We're looking for someone who is hardworking, reliable, accountable, and eager to learn - someone who brings energy, professionalism, and attention to detail to everything they do, particularly when preparing quotations, proposals, and customer communications. You'll be professional, well presented, and able to represent Mysoft positively with customers, partners, and colleagues at all times. Whether you already have experience in SaaS, ERP, or B2B sales - or you're earlier in your sales career with the drive and resilience to succeed - this role offers an excellent opportunity to build a long term career within a growing technology business. We'd love to hear from you if you have: Experience in sales, business development, or customer facing commercial roles Strong communication and relationship building skills Confidence generating and qualifying new business opportunities A proactive and resilient approach to outbound activity Good organisation and time management skills Experience using CRM systems or sales tools It would be great if you also have: Experience within ERP, SaaS, or finance technology sales Knowledge of Sage X3 or the Sage partner ecosystem Exposure to sales methodologies such as MEDDPICC or Challenger Experience selling to finance or operations stakeholders Understanding of finance automation or document management solutions Working for Mysoft At Mysoft, you'll have the opportunity to get your hands on cutting edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth. On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available. Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
Microsoft Support Engineer - Hybrid (Bristol)
Pax8, Inc. Bristol, Gloucestershire
Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:
05/06/2026
Full time
Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:
Microsoft Support Engineer
Pax8, Inc. Bristol, Gloucestershire
Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:
05/06/2026
Full time
Microsoft Support EngineerApplyremote type: Hybridlocations: Bristol, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R-101446At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners (our customers) - solving complex challenges and keeping our marketplace platform running seamlessly!If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact As our Microsoft Support Engineer - you will be the trusted technical partner behind our partner (our customers) ecosystem - solving challenges, guiding partners, and keeping our marketplace platform running smoothly. You'll collaborate across teams and vendors to resolve issues, support our marketplace operations, and deliver an outstanding customer experience every day Let's look at your day to day as a Microsoft Support Engineer: Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience Build strong relationships with partners and collaborate cross-functionally with internal teams to deliver seamless support Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow You'll be the ideal Microsoft Support Engineer for us if you have: Advanced demonstrated skillset in a technical support or customer support role, ideally in a SaaS environment Understanding of key technologies used by MSPs and marketplace vendors, espicially Microsoft (if you have CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. experience that would be a plus) Experience supporting Managed Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations) Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication Strong problem-solving skills, including the ability to troubleshoot technical issues quickly and effectively Balance immediate fixes with long-term solutions, ensuring sustainable improvements across processes and systems Collaborate effectively with cross-functional teams and external partners to achieve shared goals Stay proactive, adaptable, and motivated to learn in a fast-paced, dynamic, and evolving environment In order to fulfil this role you should be resident in this country with a valid right to work. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!If you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will , the talent partner managing this role on + DDI (No Agencies Please). Anti fraud and candidate authenticity At Pax8, we care deeply about building genuine, trust-based relationships - starting with how we hire.To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Salary & benefits for our Microsoft Support Engineer : Salary: depending on experience up to £28.000,00 Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme Available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Our Bristol office (Hybrid) - 3 days: Tuesday through to ThursdayPax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being.These offices feature state-of-the-art amenities and foster strong community engagement through regular social events.Hotdesking with laptop docks and multiple monitorsWellness areas and communal spacesState of the art coffee machines and social areas designed to support collaboration Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background checks As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice:
Hybrid Healthcare SaaS Support Specialist
CRANEWARE Edinburgh, Midlothian
Job Details: Software Support RepresentativeFull details of the job. Software Support Representative Craneware PLC Customer Management Permanent Edinburgh Let's transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future. If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape. The Craneware Group supports a flexible work environment as well as a collaborative and teamwork focused atmosphere. Employees will be expected to work a hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week. As a Software Support Representative, you will deliver high quality technical support and trusted advice to customers, ensuring effective use of our software products and contributing to excellent customer satisfaction through timely resolution, training, and collaboration. This role operates on a ROTA schedule. 12.00pm to 8.00pm 2.00pm to 10.00pm 4.00pm to 12.00am Managing and resolving customer software queries across phone, email, and remote support channels. Diagnosing and troubleshooting technical issues to deliver timely and effective solutions. Escalating complex or unresolved issues to Analysts or the Software Support Manager when required. Documenting cases, actions, and resolutions accurately within internal systems. Developing and maintaining strong working knowledge of all company software products. Completing remote software installations to ensure successful customer outcomes. Identifying customer training needs and coordinating or delivering training sessions. Collaborating with Customer Success and Customer Partnership teams to improve engagement and adoption. Contributing to continuous improvement initiatives, including process reviews and lean activities. HND in a computing-related discipline or up to 2 years' experience in a customer-facing role. Familiar with healthcare and The Craneware Group's domain, products, and services. Basic knowledge of database principles, such as SQL. Basic SQL knowledge for solutions and troubleshooting. Expert troubleshooting skills. Effective problem-solving and information analysis. Excellent written and oral communication. Strong team player. Excellent customer service skills. High quality and accuracy in tasks. Effective time management. Proactive in volunteering for tasks.
04/06/2026
Full time
Job Details: Software Support RepresentativeFull details of the job. Software Support Representative Craneware PLC Customer Management Permanent Edinburgh Let's transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future. If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape. The Craneware Group supports a flexible work environment as well as a collaborative and teamwork focused atmosphere. Employees will be expected to work a hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week. As a Software Support Representative, you will deliver high quality technical support and trusted advice to customers, ensuring effective use of our software products and contributing to excellent customer satisfaction through timely resolution, training, and collaboration. This role operates on a ROTA schedule. 12.00pm to 8.00pm 2.00pm to 10.00pm 4.00pm to 12.00am Managing and resolving customer software queries across phone, email, and remote support channels. Diagnosing and troubleshooting technical issues to deliver timely and effective solutions. Escalating complex or unresolved issues to Analysts or the Software Support Manager when required. Documenting cases, actions, and resolutions accurately within internal systems. Developing and maintaining strong working knowledge of all company software products. Completing remote software installations to ensure successful customer outcomes. Identifying customer training needs and coordinating or delivering training sessions. Collaborating with Customer Success and Customer Partnership teams to improve engagement and adoption. Contributing to continuous improvement initiatives, including process reviews and lean activities. HND in a computing-related discipline or up to 2 years' experience in a customer-facing role. Familiar with healthcare and The Craneware Group's domain, products, and services. Basic knowledge of database principles, such as SQL. Basic SQL knowledge for solutions and troubleshooting. Expert troubleshooting skills. Effective problem-solving and information analysis. Excellent written and oral communication. Strong team player. Excellent customer service skills. High quality and accuracy in tasks. Effective time management. Proactive in volunteering for tasks.
SMITH AND NEPHEW
Global Head of Indirect Procurement, IT and R&D
SMITH AND NEPHEW Watford, Hertfordshire
Global Head, Category Lead for IT & R&D Responsibilities Strategic Business Partnering & Enterprise Alignment Serve as a trusted advisor and proactive thought partner to CIO and R&D leadership, co developing strategies and influencing the direction of major technology and innovation initiatives. Translate business strategy into actionable procurement strategies, supplier models, and investment approaches, ensuring alignment with enterprise priorities. Bring an informed perspective on current challenges while shaping forward looking roadmaps, identifying where procurement can guide, challenge, and enable better outcomes. Embed procurement early in strategic planning cycles, ensuring meaningful involvement in defining priorities-not just executing on them. Constructively challenge senior stakeholders and provoke new thinking, improving decision quality across complex and ambiguous topics. Category Strategy & Value Creation Define and execute global category strategies across IT, Digital, Software, Infrastructure, R&D, and Clinical services. Lead the framing of value-clearly defining what 'winning' looks like across initiatives (innovation, capability, speed, cost, risk) before structuring commercial approaches. Build multi year value pipelines aligned with Finance and business leadership, embedding savings, cash, and broader value outcomes into business plans. Leverage deep market intelligence, supplier insight, and technology trends to enable innovation and competitive advantage. Position category strategies as growth and capability enablers, not simply cost management tools. Supplier & Ecosystem Leadership Own executive level relationships with strategic technology, digital, and AI partners. Establish and lead strategic supplier ecosystems across hyperscalers, SaaS providers, AI partners, CROs, and specialist providers. Redefine partnership models to enable mutual value creation, including structuring incentives that reward innovation, performance, and long term outcomes. Drive supplier enabled innovation and access to emerging technologies and differentiated capabilities. Lead robust Supplier Relationship Management (SRM) to deliver performance, resilience, and sustained value. Commercial Insight, Transparency & Performance Maintain deep, real time understanding of key supplier relationships, contracts, and commercial structures. Ensure clear visibility of financials, commitments, risks, and opportunities across the supplier landscape. Drive simplification of fragmented data and contract environments, ensuring critical insights are always accessible. Establish disciplined approaches to monitoring, performance tracking, and continuous optimisation of strategic partnerships. Promote a mindset of ownership and accountability for commercial outcomes across the organisation. Advanced Commercial Strategy & Deal Orchestration Lead complex, global commercial engagements, including AI initiatives, ERP transformations, and multi year digital programmes. Design and orchestrate commercial constructs that align incentives, balance risk, and deliver long term strategic outcomes. Focus on structuring the right outcomes and value architecture, rather than relying solely on traditional negotiation techniques. Navigate modern technology procurement challenges, including licensing models, consumption based pricing, data ownership, and intellectual property considerations. Partner closely with Legal, Finance, and Risk to ensure governance, compliance, and protection of enterprise interests. Digital & AI Enablement Act as a leader in 'procurement in the age of AI', ensuring the function is equipped to manage emerging technology categories effectively. Shape procurement and supplier strategies in response to rapid AI driven disruption, evolving supplier models, and changing market dynamics. Drive adoption of digital procurement tools, AI enabled workflows, and advanced analytics to improve speed, decision quality, and user experience. Support the organisation in navigating AI related supplier risk, innovation models, and commercial implications. Lead capability development to ensure procurement teams can operate effectively in increasingly digital and AI enabled environments. Risk, Compliance & Governance Proactively manage commercial, regulatory, data privacy, cybersecurity, and third party risk across IT and R&D ecosystems. Ensure robust governance across supplier selection, contracting, and ongoing supplier management. Partner with Security, Compliance, and Legal functions to mitigate emerging risks in digital and AI driven environments. Transformation & Capability Building Lead and contribute to the ongoing transformation of the Indirect Procurement function. Shape operating models, processes, and tools that support scalable, high impact procurement. Build and develop a high performing global team with strong commercial, technical, and business partnering capabilities. Foster a culture of accountability, intellectual curiosity, and continuous improvement. Promote an enterprise mindset, positioning procurement as a strategic enabler rather than a transactional function. Qualifications Bachelor's degree required (business, technology, engineering, or related field). 15+ years of experience in procurement, technology, or related commercial leadership roles. Demonstrated experience leading global or matrixed teams and influencing senior stakeholders. Preferred Qualifications & Capabilities Deep experience across IT and/or R&D procurement, including software, cloud, digital, infrastructure, data, or clinical services. Strong understanding of modern technology ecosystems (e.g., SaaS, cloud, AI/ML, digital platforms). Experience working with both large technology providers and emerging AI focused organisations. Proven ability to act as a strategic business partner, shaping decisions and influencing outcomes. Highly intellectually curious, able to navigate ambiguity and challenge thinking constructively. Strong commercial judgement with the ability to balance speed, cost, risk, and innovation. Track record of leading transformation, including operating model evolution and capability building. Travel Approximately 20-30%. Benefits Generous annual bonus, pension schemes, share options, car allowance, hybrid working model, and mentorship opportunities. Private health and dental plans, healthcare cash plans, income protection, life assurance. Flexible vacation and time off, paid holidays, paid volunteering hours. Gym and fitness club discounts, salary sacrifice bicycle and car schemes.
04/06/2026
Full time
Global Head, Category Lead for IT & R&D Responsibilities Strategic Business Partnering & Enterprise Alignment Serve as a trusted advisor and proactive thought partner to CIO and R&D leadership, co developing strategies and influencing the direction of major technology and innovation initiatives. Translate business strategy into actionable procurement strategies, supplier models, and investment approaches, ensuring alignment with enterprise priorities. Bring an informed perspective on current challenges while shaping forward looking roadmaps, identifying where procurement can guide, challenge, and enable better outcomes. Embed procurement early in strategic planning cycles, ensuring meaningful involvement in defining priorities-not just executing on them. Constructively challenge senior stakeholders and provoke new thinking, improving decision quality across complex and ambiguous topics. Category Strategy & Value Creation Define and execute global category strategies across IT, Digital, Software, Infrastructure, R&D, and Clinical services. Lead the framing of value-clearly defining what 'winning' looks like across initiatives (innovation, capability, speed, cost, risk) before structuring commercial approaches. Build multi year value pipelines aligned with Finance and business leadership, embedding savings, cash, and broader value outcomes into business plans. Leverage deep market intelligence, supplier insight, and technology trends to enable innovation and competitive advantage. Position category strategies as growth and capability enablers, not simply cost management tools. Supplier & Ecosystem Leadership Own executive level relationships with strategic technology, digital, and AI partners. Establish and lead strategic supplier ecosystems across hyperscalers, SaaS providers, AI partners, CROs, and specialist providers. Redefine partnership models to enable mutual value creation, including structuring incentives that reward innovation, performance, and long term outcomes. Drive supplier enabled innovation and access to emerging technologies and differentiated capabilities. Lead robust Supplier Relationship Management (SRM) to deliver performance, resilience, and sustained value. Commercial Insight, Transparency & Performance Maintain deep, real time understanding of key supplier relationships, contracts, and commercial structures. Ensure clear visibility of financials, commitments, risks, and opportunities across the supplier landscape. Drive simplification of fragmented data and contract environments, ensuring critical insights are always accessible. Establish disciplined approaches to monitoring, performance tracking, and continuous optimisation of strategic partnerships. Promote a mindset of ownership and accountability for commercial outcomes across the organisation. Advanced Commercial Strategy & Deal Orchestration Lead complex, global commercial engagements, including AI initiatives, ERP transformations, and multi year digital programmes. Design and orchestrate commercial constructs that align incentives, balance risk, and deliver long term strategic outcomes. Focus on structuring the right outcomes and value architecture, rather than relying solely on traditional negotiation techniques. Navigate modern technology procurement challenges, including licensing models, consumption based pricing, data ownership, and intellectual property considerations. Partner closely with Legal, Finance, and Risk to ensure governance, compliance, and protection of enterprise interests. Digital & AI Enablement Act as a leader in 'procurement in the age of AI', ensuring the function is equipped to manage emerging technology categories effectively. Shape procurement and supplier strategies in response to rapid AI driven disruption, evolving supplier models, and changing market dynamics. Drive adoption of digital procurement tools, AI enabled workflows, and advanced analytics to improve speed, decision quality, and user experience. Support the organisation in navigating AI related supplier risk, innovation models, and commercial implications. Lead capability development to ensure procurement teams can operate effectively in increasingly digital and AI enabled environments. Risk, Compliance & Governance Proactively manage commercial, regulatory, data privacy, cybersecurity, and third party risk across IT and R&D ecosystems. Ensure robust governance across supplier selection, contracting, and ongoing supplier management. Partner with Security, Compliance, and Legal functions to mitigate emerging risks in digital and AI driven environments. Transformation & Capability Building Lead and contribute to the ongoing transformation of the Indirect Procurement function. Shape operating models, processes, and tools that support scalable, high impact procurement. Build and develop a high performing global team with strong commercial, technical, and business partnering capabilities. Foster a culture of accountability, intellectual curiosity, and continuous improvement. Promote an enterprise mindset, positioning procurement as a strategic enabler rather than a transactional function. Qualifications Bachelor's degree required (business, technology, engineering, or related field). 15+ years of experience in procurement, technology, or related commercial leadership roles. Demonstrated experience leading global or matrixed teams and influencing senior stakeholders. Preferred Qualifications & Capabilities Deep experience across IT and/or R&D procurement, including software, cloud, digital, infrastructure, data, or clinical services. Strong understanding of modern technology ecosystems (e.g., SaaS, cloud, AI/ML, digital platforms). Experience working with both large technology providers and emerging AI focused organisations. Proven ability to act as a strategic business partner, shaping decisions and influencing outcomes. Highly intellectually curious, able to navigate ambiguity and challenge thinking constructively. Strong commercial judgement with the ability to balance speed, cost, risk, and innovation. Track record of leading transformation, including operating model evolution and capability building. Travel Approximately 20-30%. Benefits Generous annual bonus, pension schemes, share options, car allowance, hybrid working model, and mentorship opportunities. Private health and dental plans, healthcare cash plans, income protection, life assurance. Flexible vacation and time off, paid holidays, paid volunteering hours. Gym and fitness club discounts, salary sacrifice bicycle and car schemes.
Microsoft Support Engineer
FirstMile Ventures Bristol, Gloucestershire
Microsoft Support Engineer At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners - solving complex challenges and keeping our marketplace platform running seamlessly! If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact. Day to day responsibilities Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers. Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution. Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements. Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience. Build strong relationships with partners and collaborate cross functionally with internal teams to deliver seamless support. Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow. Ideal candidate Advanced demonstrated skill set in a technical support or customer support role, ideally in a SaaS environment. Understanding of key technologies used by MSPs and marketplace vendors, especially Microsoft (experience with CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. is a plus). Experience supporting Managing Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations). Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication. Strong problem solving skills, including the ability to troubleshoot technical issues quickly and effectively. Ability to balance immediate fixes with long term solutions, ensuring sustainable improvements across processes and systems. Collaborate effectively with cross functional teams and external partners to achieve shared goals. Stay proactive, adaptable, and motivated to learn in a fast paced, dynamic, and evolving environment. Eligibility You should be resident in this country with a valid right to work. Salary & benefits Salary: depending on experience up to £28,000. Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Location Our Bristol office (Hybrid) - 3 days: Tuesday through Thursday. Pax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being. Our offices feature state of the art amenities and foster strong community engagement through regular social events. Hotdesking with laptop docks and multiple monitors. Wellness areas and communal spaces. State of the art coffee machines and social areas designed to support collaboration. Equal Opportunities Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. All checks are completed by our third party provider, First Advantage. All checks will be completed and candidates will receive a copy for their records.
02/06/2026
Full time
Microsoft Support Engineer At Pax8 we're looking for a Microsoft Support Engineer to join us in our Bristol office! You will join our Global Partner Support team and be the technical force behind the success of our partners - solving complex challenges and keeping our marketplace platform running seamlessly! If you thrive on troubleshooting, collaboration, and delivering exceptional partner experiences, this is your chance to make a real impact. Day to day responsibilities Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor product problems impacting our customers. Triage incoming support cases, working with Tier 2 specialists on complex issues to ensure timely and effective resolution. Create and maintain knowledge base articles while identifying recurring issues and collaborating with Product and Engineering teams on long term improvements. Act as the main point of contact for partners, providing clear updates, managing expectations, and ensuring a positive support experience. Build strong relationships with partners and collaborate cross functionally with internal teams to deliver seamless support. Stay current with platform updates, industry trends, and best practices while continuously seeking opportunities to improve and grow. Ideal candidate Advanced demonstrated skill set in a technical support or customer support role, ideally in a SaaS environment. Understanding of key technologies used by MSPs and marketplace vendors, especially Microsoft (experience with CrowdStrike, SentinelOne, Bitdefender, BitTitan, etc. is a plus). Experience supporting Managing Services Providers (MSPs) or within a similar partner driven ecosystem is preferred. Familiarity with marketplace platforms and the operations involved (e.g., orders, billing, migrations). Proficiency with tools like Microsoft Outlook and MS Teams for email and team communication. Strong problem solving skills, including the ability to troubleshoot technical issues quickly and effectively. Ability to balance immediate fixes with long term solutions, ensuring sustainable improvements across processes and systems. Collaborate effectively with cross functional teams and external partners to achieve shared goals. Stay proactive, adaptable, and motivated to learn in a fast paced, dynamic, and evolving environment. Eligibility You should be resident in this country with a valid right to work. Salary & benefits Salary: depending on experience up to £28,000. Long term Incentive Plan (Stock Options) 25 days holiday (plus bank holidays) Private healthcare covered by Bupa Dental Plan covered by Unum Life Assurance Income Protection Royal London Workplace pension scheme - 5% employer contribution Pax8 Cycle to Work Support Scheme available Dedicated time for training and personal development Unlimited access to LinkedIn Learning Health & Wellbeing coaching support Fun and frequent company and team socials Location Our Bristol office (Hybrid) - 3 days: Tuesday through Thursday. Pax8 offers modern, collaborative office environments across multiple global locations designed to enhance creativity and employee well-being. Our offices feature state of the art amenities and foster strong community engagement through regular social events. Hotdesking with laptop docks and multiple monitors. Wellness areas and communal spaces. State of the art coffee machines and social areas designed to support collaboration. Equal Opportunities Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: Background checks As part of our hiring process, we are required to undertake pre employment checks on all candidates that are successful in their application with Pax8. All checks are completed by our third party provider, First Advantage. All checks will be completed and candidates will receive a copy for their records.
Cloud Security Engineer
Finova Technologies Private Limited Salford, Manchester
Cloud Security Engineer - Manchester (Hybrid 3 Days Office) Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. About Finova Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role We're looking for a Cloud Security Engineer to own the security posture of our multi-cloud SaaS fintech platform across AWS, Azure, and GCP. This is a hands on, hybrid role. You'll find yourself reviewing a Terraform pull request before stand up, tuning CSPM rules at midday, and tracing a misconfigured storage bucket across three accounts before the end of the day. About you Must-Have Experience Professional Experience: 4-6 years in cloud security, security engineering, or security-focused platform engineering, with hands on production experience in regulated environments. Multi-Cloud Mastery: Hands on experience securing at least two of AWS, Azure, and GCP in production, and working familiarity with all three. You can navigate the consoles and APIs of all three without a tutorial open. Infrastructure-as-Code: Deep experience with IaC security, primarily utilizing Terraform, plus at least one of Bicep, ARM, CloudFormation, or Pulumi, alongside their associated policy-as-code tooling. Cloud-Native Security Services: Practical knowledge of tools like Defender for Cloud, AWS Security Hub / GuardDuty / Macie / Inspector, and GCP Security Command Center / Chronicle-including their failure modes, not just their marketing. Container Security: Practical experience with Kubernetes security (admission control, pod security, network policy, service mesh) and container supply chain security (image signing, SBOMs, SLSA). Guardrails as Code: Experience defining and operating cloud guardrails as code (AWS SCPs, Azure Policy, GCP Org Policies), including safe rollout strategies that avoid production disruption. Network & Core Security: Solid understanding of cloud network security patterns (VPC/VNet design, private connectivity, egress filtering, DNS security) and secrets management (KMS, Key Vault, Secrets Manager, HashiCorp Vault). SecOps & Multi-Tenancy: Familiarity with cloud detection engineering (CloudTrail, Activity/Audit Logs) and an understanding of how cloud-layer choices (account structure, networking, KMS keys, storage layout) dictate real SaaS tenant isolation. Consultative Delivery: Experience working as a delivery engineer or consultant for a vendor or consultancy. You have shipped cloud security into customer environments under tight deadlines, navigated diverse stakeholder landscapes, and learned to be effective without direct platform ownership. Communication: Clear communicator capable of explaining a cloud risk to a developer, a CFO, and an auditor-adjusting technical depth and language appropriately without compromising facts. Nice-to-Have Experience Experience working within fintech, payments, banking, or insurance environments. Hands on experience securing AI/ML cloud infrastructure (training clusters, GPU workloads, vector databases, model registries). Experience with CNAPP / CIEM platforms (Wiz, Prisma Cloud, Orca, Microsoft Defender CNAPP, etc.) and an understanding of their trade offs. Familiarity with eBPF-based runtime security tooling (Falco, Tetragon, or commercial equivalents). Experience with FedRAMP, ISO 27001, or other formal compliance regimes beyond SOC 2 / PCI-DSS. Relevant industry certifications: AWS Security Specialty, AZ-500, GCP Professional Cloud Security Engineer, CCSP, CKS, or CISSP. Strong scripting skills (Python, PowerShell, Go) for automation, custom tooling, and detection engineering. Background in offensive cloud security, known cloud attack patterns, red team experience, or contributions to cloud security research. What will you be doing? 1. Multi-Cloud Posture & CSPM Tooling & Baselines: Own and tune CSPM tooling across AWS, Azure, and GCP to ensure continuous drift detection and accurate, prioritized findings aligned with CIS Benchmarks. Remediation & Inventory: Partner with platform teams to fix underlying misconfiguration patterns and template defaults; maintain a real time, accurate cloud asset inventory. 2. Infrastructure-as-Code (IaC) Security & Shift-Left Pipeline Integration: Embed security scanners (Checkov, tfsec, KICS) into IaC pipelines and build secure by default, reusable infrastructure modules. Guardrails & Design: Define production grade guardrails as code (SCPs, Azure/GCP Policies) and partner early with developers/SREs to architect secure cloud environments. 3. Network, Workload Security & Data Protection Network & Edge: Design secure multi cloud architectures utilizing private connectivity, segmentation, and edge protection (WAF, DDoS). Containers & Serverless: Harden Kubernetes, container supply chains, and serverless workloads from admission to runtime using policy engines, scanning, and strict event/permission controls. Data & Secrets: Enforce cross cloud encryption, key management (KMS/BYOK), and hardened secrets infrastructure (Vault) with automated rotation and access logging. Standards: Establish cryptographic baselines and implement continuous discovery controls to detect public exposure and sensitive data leaks. Detection, Response & Cloud SecOps Detection Engineering: Build and tune detections using cloud audit logs and runtime telemetry integrated directly with the SIEM. Incident Response: Own the cloud IR lifecycle-from writing runbooks and running live tablestops to leading active containment, eviction, and root cause analysis. AI & ML Infrastructure Security Asset Hardening: Define the cloud security model for AI/ML pipelines, inventorying assets and hardening GPU/compute paths. Isolation & Standards: Design strict multi tenant isolation for training data and embeddings while translating emerging AI frameworks (NIST AI RMF) into engineering standards. Compliance, Evidence & Enablement Continuous Compliance: Automate continuous evidence collection for SOC 2 Type II and PCI DSS to streamline audits and customer reviews. Engineering Enablement: Provide clear standards, office hours, and deep cloud expertise (e.g., IMDS, SSRF mitigation) to help engineering teams safely self serve. What We Offer Hybrid working Work in a hybrid way that suits you. Our model is primarily office-based, with flexibility to work remotely as needed. We're committed to supporting a healthy balance between work and life. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future. Family friendly policies Our enhanced family friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide. Perks that matter . click apply for full job details
02/06/2026
Full time
Cloud Security Engineer - Manchester (Hybrid 3 Days Office) Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. About Finova Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role We're looking for a Cloud Security Engineer to own the security posture of our multi-cloud SaaS fintech platform across AWS, Azure, and GCP. This is a hands on, hybrid role. You'll find yourself reviewing a Terraform pull request before stand up, tuning CSPM rules at midday, and tracing a misconfigured storage bucket across three accounts before the end of the day. About you Must-Have Experience Professional Experience: 4-6 years in cloud security, security engineering, or security-focused platform engineering, with hands on production experience in regulated environments. Multi-Cloud Mastery: Hands on experience securing at least two of AWS, Azure, and GCP in production, and working familiarity with all three. You can navigate the consoles and APIs of all three without a tutorial open. Infrastructure-as-Code: Deep experience with IaC security, primarily utilizing Terraform, plus at least one of Bicep, ARM, CloudFormation, or Pulumi, alongside their associated policy-as-code tooling. Cloud-Native Security Services: Practical knowledge of tools like Defender for Cloud, AWS Security Hub / GuardDuty / Macie / Inspector, and GCP Security Command Center / Chronicle-including their failure modes, not just their marketing. Container Security: Practical experience with Kubernetes security (admission control, pod security, network policy, service mesh) and container supply chain security (image signing, SBOMs, SLSA). Guardrails as Code: Experience defining and operating cloud guardrails as code (AWS SCPs, Azure Policy, GCP Org Policies), including safe rollout strategies that avoid production disruption. Network & Core Security: Solid understanding of cloud network security patterns (VPC/VNet design, private connectivity, egress filtering, DNS security) and secrets management (KMS, Key Vault, Secrets Manager, HashiCorp Vault). SecOps & Multi-Tenancy: Familiarity with cloud detection engineering (CloudTrail, Activity/Audit Logs) and an understanding of how cloud-layer choices (account structure, networking, KMS keys, storage layout) dictate real SaaS tenant isolation. Consultative Delivery: Experience working as a delivery engineer or consultant for a vendor or consultancy. You have shipped cloud security into customer environments under tight deadlines, navigated diverse stakeholder landscapes, and learned to be effective without direct platform ownership. Communication: Clear communicator capable of explaining a cloud risk to a developer, a CFO, and an auditor-adjusting technical depth and language appropriately without compromising facts. Nice-to-Have Experience Experience working within fintech, payments, banking, or insurance environments. Hands on experience securing AI/ML cloud infrastructure (training clusters, GPU workloads, vector databases, model registries). Experience with CNAPP / CIEM platforms (Wiz, Prisma Cloud, Orca, Microsoft Defender CNAPP, etc.) and an understanding of their trade offs. Familiarity with eBPF-based runtime security tooling (Falco, Tetragon, or commercial equivalents). Experience with FedRAMP, ISO 27001, or other formal compliance regimes beyond SOC 2 / PCI-DSS. Relevant industry certifications: AWS Security Specialty, AZ-500, GCP Professional Cloud Security Engineer, CCSP, CKS, or CISSP. Strong scripting skills (Python, PowerShell, Go) for automation, custom tooling, and detection engineering. Background in offensive cloud security, known cloud attack patterns, red team experience, or contributions to cloud security research. What will you be doing? 1. Multi-Cloud Posture & CSPM Tooling & Baselines: Own and tune CSPM tooling across AWS, Azure, and GCP to ensure continuous drift detection and accurate, prioritized findings aligned with CIS Benchmarks. Remediation & Inventory: Partner with platform teams to fix underlying misconfiguration patterns and template defaults; maintain a real time, accurate cloud asset inventory. 2. Infrastructure-as-Code (IaC) Security & Shift-Left Pipeline Integration: Embed security scanners (Checkov, tfsec, KICS) into IaC pipelines and build secure by default, reusable infrastructure modules. Guardrails & Design: Define production grade guardrails as code (SCPs, Azure/GCP Policies) and partner early with developers/SREs to architect secure cloud environments. 3. Network, Workload Security & Data Protection Network & Edge: Design secure multi cloud architectures utilizing private connectivity, segmentation, and edge protection (WAF, DDoS). Containers & Serverless: Harden Kubernetes, container supply chains, and serverless workloads from admission to runtime using policy engines, scanning, and strict event/permission controls. Data & Secrets: Enforce cross cloud encryption, key management (KMS/BYOK), and hardened secrets infrastructure (Vault) with automated rotation and access logging. Standards: Establish cryptographic baselines and implement continuous discovery controls to detect public exposure and sensitive data leaks. Detection, Response & Cloud SecOps Detection Engineering: Build and tune detections using cloud audit logs and runtime telemetry integrated directly with the SIEM. Incident Response: Own the cloud IR lifecycle-from writing runbooks and running live tablestops to leading active containment, eviction, and root cause analysis. AI & ML Infrastructure Security Asset Hardening: Define the cloud security model for AI/ML pipelines, inventorying assets and hardening GPU/compute paths. Isolation & Standards: Design strict multi tenant isolation for training data and embeddings while translating emerging AI frameworks (NIST AI RMF) into engineering standards. Compliance, Evidence & Enablement Continuous Compliance: Automate continuous evidence collection for SOC 2 Type II and PCI DSS to streamline audits and customer reviews. Engineering Enablement: Provide clear standards, office hours, and deep cloud expertise (e.g., IMDS, SSRF mitigation) to help engineering teams safely self serve. What We Offer Hybrid working Work in a hybrid way that suits you. Our model is primarily office-based, with flexibility to work remotely as needed. We're committed to supporting a healthy balance between work and life. Private medical insurance Comprehensive health cover, with the option to add your family to your plan, because your well being matters to us. Life assurance & income protection We provide life assurance and income protection to give you peace of mind for the future. Family friendly policies Our enhanced family friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed. Work from anywhere Some thrive in the office, others at home - and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year. Flexible holiday package Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance. Company pension scheme With salary exchange, you save on tax and can build a secure future. Employee assistance programme We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it. Electric car scheme Get a brand new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance. Health cash plan Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy. Gym discounts Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide. Perks that matter . click apply for full job details
IT Manager
Cazoo & MOTORS Richmond, Surrey
Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! Reports to: Director of Technology Contract Type: Permanent Location: Hybrid - 4 days a week in office (Richmond, SW London) We are recruiting for an IT Manager to manage and deliver day-to-day IT operations, ensuring stability, performance, and consistent user support across the business. This is a vital enablement role designed to help all of our teams thrive by providing the technical foundation they need to succeed. As we navigate our transition into Cazoo, you will play a key part in maintaining our core processes and ensuring operational continuity. Your focus will be on keeping our systems dependable and our people supported, providing a steady hand during this period of business change. Key Responsibilities IT Support & Service Management Own and manage the internal IT support function and service desk, ensuring effective day-to-day delivery across incident, request, and change processes. Track and improve service performance, SLAs, and user satisfaction through continual improvement. Manage and optimise the IT service management platform (Freshservice), including ticketing workflows, automation, and reporting. Provide hands on technical support during escalations and high priority incidents, and mentor IT support staff. User Lifecycle & Device Management Oversee end-to-end onboarding and offboarding, ensuring user accounts, access, and devices are provisioned and deprovisioned securely via a documented JML process. Manage procurement and lifecycle of laptops, mobile devices, and peripherals. Maintain endpoint management standards using Microsoft Intune, Jamf, and Apple Business Manager across Windows and Apple devices. Systems, Infrastructure & Security Administer core business systems including Microsoft 365, Google Workspace, Slack, and other SaaS tools. Monitor and maintain internal networks, backup solutions, patching, and infrastructure services. Support IT policy, access control, endpoint compliance, and audit requirements in line with InfoSec standards. Vendor & Supplier Management Manage supplier relationships, holding third parties accountable to agreed SLAs. Support contract renewals, licensing, and commercial management of IT services. Leadership & Stakeholder Management Line manage IT support staff, including 1:1s, performance management, and development. Act as the key operational IT contact across the business, communicating clearly with non-technical stakeholders. What You'll Bring Strong experience in IT operations or service delivery, with hands on responsibility for support and service performance. Solid administration experience across Microsoft 365, Google Workspace, and a modern workplace tech stack. Hands on experience with Intune, Jamf, and Apple Business Manager. Experience managing third party suppliers and overseeing SLAs. A solid grasp of ITSM principles across incident, request, and change management. A proactive, service first mindset with a passion for continuous improvement and modernising IT operations. Perks & Benefits Here's how we back you: Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life. Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counselling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
01/06/2026
Full time
Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! Reports to: Director of Technology Contract Type: Permanent Location: Hybrid - 4 days a week in office (Richmond, SW London) We are recruiting for an IT Manager to manage and deliver day-to-day IT operations, ensuring stability, performance, and consistent user support across the business. This is a vital enablement role designed to help all of our teams thrive by providing the technical foundation they need to succeed. As we navigate our transition into Cazoo, you will play a key part in maintaining our core processes and ensuring operational continuity. Your focus will be on keeping our systems dependable and our people supported, providing a steady hand during this period of business change. Key Responsibilities IT Support & Service Management Own and manage the internal IT support function and service desk, ensuring effective day-to-day delivery across incident, request, and change processes. Track and improve service performance, SLAs, and user satisfaction through continual improvement. Manage and optimise the IT service management platform (Freshservice), including ticketing workflows, automation, and reporting. Provide hands on technical support during escalations and high priority incidents, and mentor IT support staff. User Lifecycle & Device Management Oversee end-to-end onboarding and offboarding, ensuring user accounts, access, and devices are provisioned and deprovisioned securely via a documented JML process. Manage procurement and lifecycle of laptops, mobile devices, and peripherals. Maintain endpoint management standards using Microsoft Intune, Jamf, and Apple Business Manager across Windows and Apple devices. Systems, Infrastructure & Security Administer core business systems including Microsoft 365, Google Workspace, Slack, and other SaaS tools. Monitor and maintain internal networks, backup solutions, patching, and infrastructure services. Support IT policy, access control, endpoint compliance, and audit requirements in line with InfoSec standards. Vendor & Supplier Management Manage supplier relationships, holding third parties accountable to agreed SLAs. Support contract renewals, licensing, and commercial management of IT services. Leadership & Stakeholder Management Line manage IT support staff, including 1:1s, performance management, and development. Act as the key operational IT contact across the business, communicating clearly with non-technical stakeholders. What You'll Bring Strong experience in IT operations or service delivery, with hands on responsibility for support and service performance. Solid administration experience across Microsoft 365, Google Workspace, and a modern workplace tech stack. Hands on experience with Intune, Jamf, and Apple Business Manager. Experience managing third party suppliers and overseeing SLAs. A solid grasp of ITSM principles across incident, request, and change management. A proactive, service first mindset with a passion for continuous improvement and modernising IT operations. Perks & Benefits Here's how we back you: Financials We offer an annual bonus scheme or commission plans for our Commercial team. We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary. Quarterly value led awards with generous cash prizes. Referral Bonus: Recommend a colleague, get £2,000. Work-Life 25 days (plus bank holidays) Hybrid role, two days a week based in our Richmond office Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non birth Parent Leave: 12 weeks at 100% pay. Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind AXA Private Healthcare: High level coverage for you, partners, and dependents-including pre existing conditions. Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care. Private GP: 24/7 digital access via Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life. Life Assurance: 4x basic salary covered by Unum. Specialist Support: Free counselling and menopause/fertility support via Peppy. Your Growth Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras Your choice of a MacBook or Windows laptop. : Discounts at over 30,000 retailers and entertainment venues. Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes. Whether it's our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style. Free food & drinks in the office. We're proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo & MOTORS The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.
Enterprise Architect - Information Security
PLC D&G Group Limited Merton, London
Enterprise Architect - 6MonthFTC Hybrid, Wimbledon Are you ready to take ownership of the secure technology architectures that power Domestic & General's global enterprise? Domestic & General is scaling fast across 14 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people first culture recognised by Great Place to Work and the Inclusive Employers Standard, we're looking for a standout Solution Architect to shape the future of our technology landscape. Impact You'll define how Domestic & General adopts modern platforms, cloud services, data analytics, automation, and AI - all while safeguarding customer trust, sensitive data, and operational resilience across the UK, US, Europe, and Australia. You'll influence investment decisions, guide solution design, and strike the right balance between security, cost, usability, and speed to market. What You'll Lead Security Architecture & Design - Establish and evolve enterprise security principles, standards, and reference architectures; provide architectural oversight and assurance for new platforms and major change initiatives; embed security requirements early in solution design, vendor selection, and procurement. Platform, Cloud & Data Security - Deliver expert security guidance across applications, cloud platforms, SaaS, data environments, and integrations; define approved patterns for IAM, encryption, key management, logging, monitoring, and resilience; champion least privilege, zero trust, and secure by default design aligned to enterprise risk appetite. Emerging Technology & AI - Shape secure architectures for automation, advanced analytics, and AI enabled capabilities; identify and manage risks around data usage, model lifecycle, access control, explainability, resilience, and misuse; partner with Data, Technology, Legal, and Risk teams to ensure responsible, compliant adoption of AI and emerging tech. Governance, Risk & Assurance - Lead threat modelling and architectural risk assessments for complex, high risk solutions; ensure alignment with internal policies and recognised security frameworks; support audits, assurance activities, and regulatory obligations with clear, structured documentation. Stakeholder Engagement - Act as a trusted advisor to Technology, Product, Data, and Delivery teams; translate complex security concepts into clear, business focused guidance; balance security, customer experience, delivery timelines, and commercial outcomes through pragmatic, risk based decisions. What You Bring You'll bring deep expertise in security architecture and enterprise technology within financial services or insurance, hands on mastery across cloud services, SaaS, data platforms, integrations, and emerging AI capabilities, and the ability to thrive in ambiguous, evolving environments where trade offs are real and judgement matters. Benefits Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, with an annual option to buy up to 5 additional days Life assurance - employer funded cover of 4 basic salary Health cash plan - employer funded cover for essential healthcare costs, including dental, optical, physiotherapy, and many more; unlimited access to a 24/7 virtual GP service Attractive company pension scheme Car Leasing - access to a carbon neutral salary sacrifice scheme with all inclusive monthly cost covering charge, taxes, insurance, repairs and maintenance on brand new vehicles Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Employee Assistance Programme - specialist advice and support on finance, relationships, illness, and family issues Free Domestic & General protection plan - one free plan per year with discounted rates of up to 50% on additional plans, including referrals for family and friends Equal Opportunity Employer Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
01/06/2026
Full time
Enterprise Architect - 6MonthFTC Hybrid, Wimbledon Are you ready to take ownership of the secure technology architectures that power Domestic & General's global enterprise? Domestic & General is scaling fast across 14 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people first culture recognised by Great Place to Work and the Inclusive Employers Standard, we're looking for a standout Solution Architect to shape the future of our technology landscape. Impact You'll define how Domestic & General adopts modern platforms, cloud services, data analytics, automation, and AI - all while safeguarding customer trust, sensitive data, and operational resilience across the UK, US, Europe, and Australia. You'll influence investment decisions, guide solution design, and strike the right balance between security, cost, usability, and speed to market. What You'll Lead Security Architecture & Design - Establish and evolve enterprise security principles, standards, and reference architectures; provide architectural oversight and assurance for new platforms and major change initiatives; embed security requirements early in solution design, vendor selection, and procurement. Platform, Cloud & Data Security - Deliver expert security guidance across applications, cloud platforms, SaaS, data environments, and integrations; define approved patterns for IAM, encryption, key management, logging, monitoring, and resilience; champion least privilege, zero trust, and secure by default design aligned to enterprise risk appetite. Emerging Technology & AI - Shape secure architectures for automation, advanced analytics, and AI enabled capabilities; identify and manage risks around data usage, model lifecycle, access control, explainability, resilience, and misuse; partner with Data, Technology, Legal, and Risk teams to ensure responsible, compliant adoption of AI and emerging tech. Governance, Risk & Assurance - Lead threat modelling and architectural risk assessments for complex, high risk solutions; ensure alignment with internal policies and recognised security frameworks; support audits, assurance activities, and regulatory obligations with clear, structured documentation. Stakeholder Engagement - Act as a trusted advisor to Technology, Product, Data, and Delivery teams; translate complex security concepts into clear, business focused guidance; balance security, customer experience, delivery timelines, and commercial outcomes through pragmatic, risk based decisions. What You Bring You'll bring deep expertise in security architecture and enterprise technology within financial services or insurance, hands on mastery across cloud services, SaaS, data platforms, integrations, and emerging AI capabilities, and the ability to thrive in ambiguous, evolving environments where trade offs are real and judgement matters. Benefits Competitive salary and annual discretionary bonus 25 days annual leave plus bank/public holidays, with an annual option to buy up to 5 additional days Life assurance - employer funded cover of 4 basic salary Health cash plan - employer funded cover for essential healthcare costs, including dental, optical, physiotherapy, and many more; unlimited access to a 24/7 virtual GP service Attractive company pension scheme Car Leasing - access to a carbon neutral salary sacrifice scheme with all inclusive monthly cost covering charge, taxes, insurance, repairs and maintenance on brand new vehicles Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Employee Assistance Programme - specialist advice and support on finance, relationships, illness, and family issues Free Domestic & General protection plan - one free plan per year with discounted rates of up to 50% on additional plans, including referrals for family and friends Equal Opportunity Employer Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Command Recruitment
Principal Full Stack Engineer & Architecture Lead
Command Recruitment
Principal Full Stack Engineer & Architecture Lead, Great Company going through massive growth. London (Hybrid) £100,000-£110,000 + Benefits Command Recruitment is proud to be partnering with an ambitious and rapidly growing healthcare company that is transforming access to specialist healthcare services across the UK. Expected to hit £180M T/O this year from a start only 3 Years ago! This is the time to join this fast-moving and Growing Business This is a fantastic opportunity for an experienced Principal Engineer or Technical Architecture Lead to play a key role in shaping a modern, cloud-native healthcare platform that is making a genuine impact on people's lives. Our client is building one of the UK's most innovative healthcare service platforms and is seeking a hands-on technical leader who can combine strategic architecture with strong full-stack engineering expertise. The Opportunity As Principal Full Stack Engineer & Architecture Lead, you will take ownership of platform architecture, engineering standards, cloud infrastructure, and technical delivery across the business. You'll work closely with senior leadership, including the CTO, Director of Engineering, Product teams, and Data teams, to drive scalability, resilience, performance, and engineering excellence while remaining hands-on with development. This role would suit someone who enjoys solving complex technical challenges, mentoring engineers, and building modern distributed systems within a fast-moving product-led environment. Key Responsibilities Architecture & Technical Leadership Lead platform architecture and technical design decisions Define scalable, secure, and maintainable engineering standards Provide technical leadership across frontend, backend, APIs, infrastructure, and integrations Drive platform scalability, resilience, observability, and performance Partner with leadership teams to align technical strategy with business goals Act as the senior technical authority for complex engineering decisions Hands-On Engineering Contribute directly to backend and frontend production code Build scalable applications using Node.js, TypeScript, React, and Next.js Design and develop AWS serverless and event-driven systems Develop and optimise PostgreSQL databases and queries Support engineering teams with the delivery of complex technical initiatives Cloud, DevOps & Infrastructure Design and maintain CI/CD pipelines and deployment automation Build Infrastructure as Code using Terraform or AWS CDK Improve engineering workflows, release processes, and platform reliability Implement best practices across monitoring, logging, security, testing, and resilience Ensure systems remain secure, scalable, and compliant with GDPR and healthcare regulations Engineering Leadership Mentor and support engineers across the organisation Conduct code reviews and promote engineering best practices Help establish coding standards, testing frameworks, and operational excellence Foster a collaborative, high-performing engineering culture Technology Stack Cloud & Infrastructure AWS (Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS) Backend Node.js, TypeScript Frontend React, Next.js, Tailwind CSS Data & Architecture PostgreSQL, Serverless, Event-Driven Microservices DevOps & Observability Terraform / AWS CDK, CI/CD, Monitoring & Logging About You We are looking for a technically strong and commercially minded engineering leader with: 8+ years of software engineering experience Proven experience operating at Principal Engineer, Staff Engineer, or Architecture Lead level Strong AWS cloud and serverless architecture expertise Excellent full-stack development experience across Node.js, TypeScript, React/Next.js, and PostgreSQL Experience leading technical direction across engineering teams Strong understanding of distributed systems and event-driven architecture Experience designing scalable, secure, production-grade systems A hands-on mindset with a passion for building high-quality technology Desirable Experience Life Science or regulated industry experience GDPR and data security knowledge AI/ML integrations or personalisation systems SaaS or startup experience What's On Offer £ salary Hybrid working (office 2-3 days per week) Pension contribution Birthday day off Modern equipment provided Team events and collaborative culture Opportunity to shape a fast-scaling healthcare platform with genuine social impact
01/06/2026
Full time
Principal Full Stack Engineer & Architecture Lead, Great Company going through massive growth. London (Hybrid) £100,000-£110,000 + Benefits Command Recruitment is proud to be partnering with an ambitious and rapidly growing healthcare company that is transforming access to specialist healthcare services across the UK. Expected to hit £180M T/O this year from a start only 3 Years ago! This is the time to join this fast-moving and Growing Business This is a fantastic opportunity for an experienced Principal Engineer or Technical Architecture Lead to play a key role in shaping a modern, cloud-native healthcare platform that is making a genuine impact on people's lives. Our client is building one of the UK's most innovative healthcare service platforms and is seeking a hands-on technical leader who can combine strategic architecture with strong full-stack engineering expertise. The Opportunity As Principal Full Stack Engineer & Architecture Lead, you will take ownership of platform architecture, engineering standards, cloud infrastructure, and technical delivery across the business. You'll work closely with senior leadership, including the CTO, Director of Engineering, Product teams, and Data teams, to drive scalability, resilience, performance, and engineering excellence while remaining hands-on with development. This role would suit someone who enjoys solving complex technical challenges, mentoring engineers, and building modern distributed systems within a fast-moving product-led environment. Key Responsibilities Architecture & Technical Leadership Lead platform architecture and technical design decisions Define scalable, secure, and maintainable engineering standards Provide technical leadership across frontend, backend, APIs, infrastructure, and integrations Drive platform scalability, resilience, observability, and performance Partner with leadership teams to align technical strategy with business goals Act as the senior technical authority for complex engineering decisions Hands-On Engineering Contribute directly to backend and frontend production code Build scalable applications using Node.js, TypeScript, React, and Next.js Design and develop AWS serverless and event-driven systems Develop and optimise PostgreSQL databases and queries Support engineering teams with the delivery of complex technical initiatives Cloud, DevOps & Infrastructure Design and maintain CI/CD pipelines and deployment automation Build Infrastructure as Code using Terraform or AWS CDK Improve engineering workflows, release processes, and platform reliability Implement best practices across monitoring, logging, security, testing, and resilience Ensure systems remain secure, scalable, and compliant with GDPR and healthcare regulations Engineering Leadership Mentor and support engineers across the organisation Conduct code reviews and promote engineering best practices Help establish coding standards, testing frameworks, and operational excellence Foster a collaborative, high-performing engineering culture Technology Stack Cloud & Infrastructure AWS (Lambda, API Gateway, EventBridge, SQS, Step Functions, S3, CloudWatch, RDS) Backend Node.js, TypeScript Frontend React, Next.js, Tailwind CSS Data & Architecture PostgreSQL, Serverless, Event-Driven Microservices DevOps & Observability Terraform / AWS CDK, CI/CD, Monitoring & Logging About You We are looking for a technically strong and commercially minded engineering leader with: 8+ years of software engineering experience Proven experience operating at Principal Engineer, Staff Engineer, or Architecture Lead level Strong AWS cloud and serverless architecture expertise Excellent full-stack development experience across Node.js, TypeScript, React/Next.js, and PostgreSQL Experience leading technical direction across engineering teams Strong understanding of distributed systems and event-driven architecture Experience designing scalable, secure, production-grade systems A hands-on mindset with a passion for building high-quality technology Desirable Experience Life Science or regulated industry experience GDPR and data security knowledge AI/ML integrations or personalisation systems SaaS or startup experience What's On Offer £ salary Hybrid working (office 2-3 days per week) Pension contribution Birthday day off Modern equipment provided Team events and collaborative culture Opportunity to shape a fast-scaling healthcare platform with genuine social impact
AI Specialist
Woods Bagot
We are flexible regarding which Woods Bagot studio you are based in, options including Sydney, Melbourne, Brisbane, Adelaide, Perth, San Francisco, Los Angeles About Woods Bagot - Architecture for Worlds Ahead We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward thinking outcomes, unlocking humanity's highest potential. With a global design culture devoted to creativity, resilience, and purpose - we ensure every project contributes to our client's vision, inspiring future generations. Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. About the Role You will join an established Design Technology team within the 7C Network, working across and supporting all the 7C brands, including Woods Bagot. The role sits within a focused AI innovation group operating at the intersection of design practice and emerging technology, building tools and systems that make institutional knowledge more accessible and automate existing work processes, across both design and non design functions. As an AI Specialist, you will design, build, and operate production ready AI systems - including multi agent workflows and retrieval augmented generation (RAG) - that can reason, retrieve, and recommend across complex design and operational problems. You will work closely with a Full Stack Engineer, subject matter experts, designers, and project leadership to deliver solutions that are usable, trustworthy, and impactful in real project environments. This role is intentionally open to strong candidates from either: AI experienced backgrounds outside AEC (who can learn the domain quickly with support from SMEs), AEC technology/computational backgrounds (who can rapidly deepen AI/LLM system skills as part of the role). The role spans the full lifecycle: from early prototype through to deployment and ongoing operation, in a fast moving environment that values clear thinking, technical depth, and independent decision making. Key Areas of Responsibility: Design, build, and deploy production ready AI systems, including multi agent workflows, for real world design and operational use cases. Develop and maintain RAG pipelines, including chunking strategies, retrieval methods, reranking, hybrid search, and evaluation. Translate ambiguous practice problems into clear, testable system behaviours (e.g., reasoning steps, retrieval logic, and measurable output quality). Fine tune and/or configure language models and prompts for domain specific tasks, using real world feedback loops to improve performance and reliability. Build and operate data ingestion pipelines, including live feeds from external APIs and web sources where appropriate. Integrate agents, models, data sources, and interfaces into cohesive workflows that are reliable, understandable, and usable by project teams. Collaborate across design, product, and engineering to ensure solutions align to user needs, constraints, and delivery realities. Own delivery from prototype to deployment, including refinement, release, and ongoing operational maintenance. About You You are comfortable working within a small, high-trust team environment where you are empowered to make decisions, move quickly, and clearly communicate trade offs. You enjoy translating complex domain problems into practical, computable workflows and are confident acting as a bridge between domain experts and technical implementation teams. You take a pragmatic approach to your work, focusing on outcomes, reliability, and genuine user adoption rather than experimentation for its own sake. You are also able to communicate effectively with both technical and non technical audiences, including designers and project leadership teams. You are fluent in AI assisted development workflows and are confident evaluating and adopting new tools and techniques thoughtfully and responsibly as the landscape continues to evolve. Above all, you are motivated by learning and growth. Depending on your background, you will be expected - and supported - to quickly build fluency in either AEC practice contexts or advanced AI/LLM system design. Required Experience and Skills General: 3-5 years' experience with clear evidence of delivering production systems that real users rely on - demonstrated through either: AI/ML or LLM based systems, or complex computational/automation platforms with operational constraints, measurable performance, and ongoing maintenance. Strong proficiency in Python and modern software development practices. Confidence making and defending system design decisions independently, with clear reasoning and communication. Strong collaboration and communication skills across AI, design, product, and project leadership. AI systems, agents, and orchestration: Hands on experience building and deploying multi step AI workflows (including multi agent systems or equivalent stateful orchestration patterns). Comfortable working with modern model APIs and integrating model capabilities into usable product workflows. Experience with prompt engineering and evaluation; fine tuning experience is beneficial where appropriate. Systems integration experience: connecting models/agents with data sources, services, and user interfaces into a unified workflow. RAG and retrieval: Experience designing and evaluating RAG pipelines, including chunking, retrieval strategies, reranking, and hybrid search. Vector database experience and familiarity with embedding pipelines. Understanding of retrieval strengths and failure modes, and ability to improve groundedness and relevance through evaluation and iteration. Data and Infrastructure: Experience building and operating data ingestion pipelines, including from external APIs and/or web sources where appropriate. Experience supporting production deployment and ongoing maintenance (e.g., reliability, performance, and iterative improvement). Prior experience in architecture/urban design/AEC practice, including spatial planning workflows and/or working with 3D design platforms (e.g., BIM/CAD/GIS ecosystems), and/or Experience deploying AI platforms in other complex, knowledge intensive domains (e.g., enterprise SaaS, legal, finance, healthcare, regulated or risk sensitive environments). How to Apply Please submit your up to date resume via our LinkedIn Job Post: Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. Mandatory requirement: It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in their preferred location/s (i.e. Sydney, Melbourne, Adelaide, Brisbane, Perth, San Francisco, Los Angeles) 7C - Total Place Design Network 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design - it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.
31/05/2026
Full time
We are flexible regarding which Woods Bagot studio you are based in, options including Sydney, Melbourne, Brisbane, Adelaide, Perth, San Francisco, Los Angeles About Woods Bagot - Architecture for Worlds Ahead We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward thinking outcomes, unlocking humanity's highest potential. With a global design culture devoted to creativity, resilience, and purpose - we ensure every project contributes to our client's vision, inspiring future generations. Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. About the Role You will join an established Design Technology team within the 7C Network, working across and supporting all the 7C brands, including Woods Bagot. The role sits within a focused AI innovation group operating at the intersection of design practice and emerging technology, building tools and systems that make institutional knowledge more accessible and automate existing work processes, across both design and non design functions. As an AI Specialist, you will design, build, and operate production ready AI systems - including multi agent workflows and retrieval augmented generation (RAG) - that can reason, retrieve, and recommend across complex design and operational problems. You will work closely with a Full Stack Engineer, subject matter experts, designers, and project leadership to deliver solutions that are usable, trustworthy, and impactful in real project environments. This role is intentionally open to strong candidates from either: AI experienced backgrounds outside AEC (who can learn the domain quickly with support from SMEs), AEC technology/computational backgrounds (who can rapidly deepen AI/LLM system skills as part of the role). The role spans the full lifecycle: from early prototype through to deployment and ongoing operation, in a fast moving environment that values clear thinking, technical depth, and independent decision making. Key Areas of Responsibility: Design, build, and deploy production ready AI systems, including multi agent workflows, for real world design and operational use cases. Develop and maintain RAG pipelines, including chunking strategies, retrieval methods, reranking, hybrid search, and evaluation. Translate ambiguous practice problems into clear, testable system behaviours (e.g., reasoning steps, retrieval logic, and measurable output quality). Fine tune and/or configure language models and prompts for domain specific tasks, using real world feedback loops to improve performance and reliability. Build and operate data ingestion pipelines, including live feeds from external APIs and web sources where appropriate. Integrate agents, models, data sources, and interfaces into cohesive workflows that are reliable, understandable, and usable by project teams. Collaborate across design, product, and engineering to ensure solutions align to user needs, constraints, and delivery realities. Own delivery from prototype to deployment, including refinement, release, and ongoing operational maintenance. About You You are comfortable working within a small, high-trust team environment where you are empowered to make decisions, move quickly, and clearly communicate trade offs. You enjoy translating complex domain problems into practical, computable workflows and are confident acting as a bridge between domain experts and technical implementation teams. You take a pragmatic approach to your work, focusing on outcomes, reliability, and genuine user adoption rather than experimentation for its own sake. You are also able to communicate effectively with both technical and non technical audiences, including designers and project leadership teams. You are fluent in AI assisted development workflows and are confident evaluating and adopting new tools and techniques thoughtfully and responsibly as the landscape continues to evolve. Above all, you are motivated by learning and growth. Depending on your background, you will be expected - and supported - to quickly build fluency in either AEC practice contexts or advanced AI/LLM system design. Required Experience and Skills General: 3-5 years' experience with clear evidence of delivering production systems that real users rely on - demonstrated through either: AI/ML or LLM based systems, or complex computational/automation platforms with operational constraints, measurable performance, and ongoing maintenance. Strong proficiency in Python and modern software development practices. Confidence making and defending system design decisions independently, with clear reasoning and communication. Strong collaboration and communication skills across AI, design, product, and project leadership. AI systems, agents, and orchestration: Hands on experience building and deploying multi step AI workflows (including multi agent systems or equivalent stateful orchestration patterns). Comfortable working with modern model APIs and integrating model capabilities into usable product workflows. Experience with prompt engineering and evaluation; fine tuning experience is beneficial where appropriate. Systems integration experience: connecting models/agents with data sources, services, and user interfaces into a unified workflow. RAG and retrieval: Experience designing and evaluating RAG pipelines, including chunking, retrieval strategies, reranking, and hybrid search. Vector database experience and familiarity with embedding pipelines. Understanding of retrieval strengths and failure modes, and ability to improve groundedness and relevance through evaluation and iteration. Data and Infrastructure: Experience building and operating data ingestion pipelines, including from external APIs and/or web sources where appropriate. Experience supporting production deployment and ongoing maintenance (e.g., reliability, performance, and iterative improvement). Prior experience in architecture/urban design/AEC practice, including spatial planning workflows and/or working with 3D design platforms (e.g., BIM/CAD/GIS ecosystems), and/or Experience deploying AI platforms in other complex, knowledge intensive domains (e.g., enterprise SaaS, legal, finance, healthcare, regulated or risk sensitive environments). How to Apply Please submit your up to date resume via our LinkedIn Job Post: Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. Mandatory requirement: It is an essential requirement that at the time of applying for this position applicants must have the legal right to work in their preferred location/s (i.e. Sydney, Melbourne, Adelaide, Brisbane, Perth, San Francisco, Los Angeles) 7C - Total Place Design Network 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design - it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.
Security Data & Platform Engineer
Alastair LLP
We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity. From our London HQ, we unite world class researchers and engineers in an environment that values deep exploration and methodical execution-because the best ideas take time to evolve. Together we're building a world class platform to amplify our teams' most powerful ideas. As part of our engineering team, you'll shape the platforms and tools that drive high impact research-designing systems that scale, accelerate discovery and support innovation across the firm. Role The role: As a Security Data and Platform Engineer (Elastic Security), you'll take on a hybrid security engineering role, combining strong general security engineering foundations with deep subject matter expertise in security data pipelines and Elastic Security. Reporting to the Security Engineering Manager, you will act as the Security Data SME for the organisation, owning the onboarding, tuning, stabilisation and evolution of security telemetry across cloud, hybrid and corporate environments. In addition to this specialist focus, you will make vital contributions as a well rounded Security Engineer, applying software engineering, automation and platform thinking to solve a broad range of security problems. Key Responsibilities Act as the technical authority and SME for security data within the Elastic Security ecosystem. Design, implement and maintain robust, scalable security data ingestion (in particular Logstash) pipelines into Elastic SIEM, drawing on established data engineering and platform practices. Own onboarding, tuning, normalisation and stabilisation of security data feeds across cloud, endpoint, network and SaaS sources. Define and continuously improve data quality standards, ensuring telemetry is reliable and usable for detection, investigation and hunting. Contribute to the operation, monitoring and evolution of the Elastic Security platform, supporting availability, performance, upgrades and integrations. Apply software engineering and scripting skills, e.g., in Python or Bash, to automate ingestion, validation, monitoring and operational workflows. Support configuration as code and infrastructure as code approaches to ensure consistency and repeatability across security tooling. Drive the ongoing development of a coherent security data strategy aligned to business and regulatory needs. Who are we looking for? Strong experience in data engineering with Elastic Stack, including Ingest pipelines, Logstash, Beats, Kafka or similar. Expertise in data modelling, indexing and optimisation within Elastic. Proven ability to design scalable log collection and processing architectures. Knowledge of data governance, compliance and retention strategies. Familiarity with security data sources, such as cloud logs, endpoint logs and network telemetry. Experience with cloud platforms, including Azure, AWS or GCP, and hybrid environments. Track record of mentoring or developing junior engineers. Behavioural Strategic Thinking: Able to develop and execute a long term data strategy. Precision: Ensures data quality, consistency and reliability at all times. Communication: Capable of conveying complex data engineering concepts to security and non security stakeholders. Leadership: Supports and mentors junior colleagues to develop skills and independence. Collaboration: Works across teams to ensure alignment of data practices with wider security and business goals. Benefits Highly competitive compensation plus annual discretionary bonus. Lunch provided (via Just Eat for Business) and dedicated barista bar. 30 days' annual leave. 9% company pension contributions. Informal dress code and excellent work/life balance. Comprehensive healthcare and life assurance. Cycle to work scheme. Monthly company events. G Research is committed to cultivating and preserving an inclusive work environment. We are an ideas driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation, please let us know in the relevant section. At G Research, we are passionate about the intersection of finance, technology, and the future. We offer a dynamic, flexible and highly stimulating culture where world beating ideas are cultivated and rewarded. We are proud to employ some of the best people in their field and to nurture their talent in our collaborative working environment.
30/05/2026
Full time
We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity. From our London HQ, we unite world class researchers and engineers in an environment that values deep exploration and methodical execution-because the best ideas take time to evolve. Together we're building a world class platform to amplify our teams' most powerful ideas. As part of our engineering team, you'll shape the platforms and tools that drive high impact research-designing systems that scale, accelerate discovery and support innovation across the firm. Role The role: As a Security Data and Platform Engineer (Elastic Security), you'll take on a hybrid security engineering role, combining strong general security engineering foundations with deep subject matter expertise in security data pipelines and Elastic Security. Reporting to the Security Engineering Manager, you will act as the Security Data SME for the organisation, owning the onboarding, tuning, stabilisation and evolution of security telemetry across cloud, hybrid and corporate environments. In addition to this specialist focus, you will make vital contributions as a well rounded Security Engineer, applying software engineering, automation and platform thinking to solve a broad range of security problems. Key Responsibilities Act as the technical authority and SME for security data within the Elastic Security ecosystem. Design, implement and maintain robust, scalable security data ingestion (in particular Logstash) pipelines into Elastic SIEM, drawing on established data engineering and platform practices. Own onboarding, tuning, normalisation and stabilisation of security data feeds across cloud, endpoint, network and SaaS sources. Define and continuously improve data quality standards, ensuring telemetry is reliable and usable for detection, investigation and hunting. Contribute to the operation, monitoring and evolution of the Elastic Security platform, supporting availability, performance, upgrades and integrations. Apply software engineering and scripting skills, e.g., in Python or Bash, to automate ingestion, validation, monitoring and operational workflows. Support configuration as code and infrastructure as code approaches to ensure consistency and repeatability across security tooling. Drive the ongoing development of a coherent security data strategy aligned to business and regulatory needs. Who are we looking for? Strong experience in data engineering with Elastic Stack, including Ingest pipelines, Logstash, Beats, Kafka or similar. Expertise in data modelling, indexing and optimisation within Elastic. Proven ability to design scalable log collection and processing architectures. Knowledge of data governance, compliance and retention strategies. Familiarity with security data sources, such as cloud logs, endpoint logs and network telemetry. Experience with cloud platforms, including Azure, AWS or GCP, and hybrid environments. Track record of mentoring or developing junior engineers. Behavioural Strategic Thinking: Able to develop and execute a long term data strategy. Precision: Ensures data quality, consistency and reliability at all times. Communication: Capable of conveying complex data engineering concepts to security and non security stakeholders. Leadership: Supports and mentors junior colleagues to develop skills and independence. Collaboration: Works across teams to ensure alignment of data practices with wider security and business goals. Benefits Highly competitive compensation plus annual discretionary bonus. Lunch provided (via Just Eat for Business) and dedicated barista bar. 30 days' annual leave. 9% company pension contributions. Informal dress code and excellent work/life balance. Comprehensive healthcare and life assurance. Cycle to work scheme. Monthly company events. G Research is committed to cultivating and preserving an inclusive work environment. We are an ideas driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation, please let us know in the relevant section. At G Research, we are passionate about the intersection of finance, technology, and the future. We offer a dynamic, flexible and highly stimulating culture where world beating ideas are cultivated and rewarded. We are proud to employ some of the best people in their field and to nurture their talent in our collaborative working environment.

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