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human centred design user researcher
Interaction Designer
Limelight Health
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
06/06/2026
Full time
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
Get Staffed Online Recruitment Limited
User Researcher - Digital Services and AI
Get Staffed Online Recruitment Limited Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
04/06/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Freelance Senior UX Researcher
Salt Digital Recruitment
Contract Overview Senior User Researcher (Freelance Contract) - we are hiring to support a subscription based digital product across web and mobile app. This hands on contract role focuses on discovery, monetisation, and subscription experience optimisation. It's suitable for an experienced researcher comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP / mid January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on site (cannot be remote) Travel: Regular travel to Nottingham is required Work schedule: Full time, Monday Friday Reporting to: Product and Design leadership IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader) Day rate: £500 per day Key Responsibilities Lead end to end user research across subscription journeys on web and app Plan and research to validate freemium models, pricing, and monetisation Run discovery activities, including user interviews, usability testing, and concept validation Design research plans covering both tactical improvements and strategic redesign initiatives Analyse and synthesise research findings into clear, actionable insights Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders Champion human centred design, accessibility, and usability across the product lifecycle Required Experience Background in subscription based products and/or e commerce preferred Strong qualitative research skills (quantitative experience beneficial) Confidently framing research questions, defining hypotheses, and selecting methodologies Experience using remote research tools (e.g., UserTesting or similar) Familiarity with analytics platforms Rates depend on experience and client requirements.
04/06/2026
Full time
Contract Overview Senior User Researcher (Freelance Contract) - we are hiring to support a subscription based digital product across web and mobile app. This hands on contract role focuses on discovery, monetisation, and subscription experience optimisation. It's suitable for an experienced researcher comfortable working in ambiguity, influencing senior stakeholders, and translating research into clear product and design direction. Contract Details Start date: ASAP / mid January Contract length: Initial 3 months (strong possibility to extend) Location: London (Victoria) Work pattern: Hybrid - 2 days per week on site (cannot be remote) Travel: Regular travel to Nottingham is required Work schedule: Full time, Monday Friday Reporting to: Product and Design leadership IR35: Inside IR35 (Only to use Umbrella, cannot use Ltd or Sole Trader) Day rate: £500 per day Key Responsibilities Lead end to end user research across subscription journeys on web and app Plan and research to validate freemium models, pricing, and monetisation Run discovery activities, including user interviews, usability testing, and concept validation Design research plans covering both tactical improvements and strategic redesign initiatives Analyse and synthesise research findings into clear, actionable insights Collaborate closely with Product Managers, Designers, Engineers, and senior stakeholders Champion human centred design, accessibility, and usability across the product lifecycle Required Experience Background in subscription based products and/or e commerce preferred Strong qualitative research skills (quantitative experience beneficial) Confidently framing research questions, defining hypotheses, and selecting methodologies Experience using remote research tools (e.g., UserTesting or similar) Familiarity with analytics platforms Rates depend on experience and client requirements.
GAIN Experience - Senior Interaction Designer
This-Is-Gain-Ltd Bristol, Gloucestershire
Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations. Team: Design Reporting to: Director of Design Location: Hybrid - offices in Bristol and London ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs.This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams:Creative Studio,Conversion,Customer Science,ExperienceandPerformance. Individually, and together, we work to fuel your growth, and deliver measurable impact. Our Experience team has a strong and growing presence in the public sector, working with UK government departments and arm's length bodies to design and deliver high-quality, accessible digital services. We work within GDS standards, Design System principles, and agile delivery frameworks to create services that genuinely work for the people who use them. THE ROLE: We're looking for a Senior UX Designer with a strong track record of working within UK government digital services to join our Experience team. This is a practitioner-level role aligned to the GDS Interaction Designer career framework. You'll be a skilled, confident designer who can lead complex interaction design work across agile delivery teams, helping government clients design and iterate services that meet the Digital Service Standard. You'll work collaboratively and openly with multidisciplinary delivery teams, user researchers, content designers, service designers, product owners, and engineers, playing an active, hands on role throughout discovery, alpha, beta, and live service phases. You'll bring deep knowledge of the GOV.UK Design System, a rigorous commitment to accessibility and inclusion, and the ability to communicate design decisions clearly with technical and non-technical stakeholders. As a senior practitioner, you'll also help to develop GAIN's public sector design practice, mentor mid weight and junior designers, and contribute to bids and proposals for new government work. You'll bring a genuine curiosity about how AI, agentic tools, and emerging ways of working are reshaping the design and delivery landscape, contributing to how we evolve our practice, our design systems, and our ways of working to stay ahead of a rapidly changing field. Interaction Design Lead interaction design across complex government service projects, taking ownership from discovery and prototyping through to live service, in line with GDS phases and the Digital Service Standard Design and iterate user flows, wireframes, screen designs, and high fidelity prototypes using the GOV.UK Design System components, patterns, and guidance contributing back to the system when new patterns are needed Create low and high fidelity prototypes (using GOV.UK Prototype Kit or Figma) that can be used directly in user research sessions and presented to stakeholders Apply interaction design best practices informed by GDS Interaction Designer role expectations, including understanding users' end to end journeys, designing for edge cases, and iterating based on evidence Make design decisions based on user research findings, analytics, and accessibility audits, clearly documenting and communicating the rationale behind them Design for the full range of users, including those with low digital literacy, limited English, or who rely on assistive technologies, embedding inclusion into the design process from the outset Accessibility and Inclusion Champion accessibility across every stage of the design process, applying WCAG 2.1 AA (and where appropriate, 2.2 AA) standards as a baseline minimum Conduct and contribute to accessibility audits of prototypes and live services, raising and tracking issues through the appropriate team processes Design with an awareness of the breadth of users who interact with government services, including those using screen readers, magnification software, voice input, and other assistive technologies Collaborate with researchers on inclusive research practice, ensuring representative and diverse research participation Keep up to date with developments in accessible design, ARIA practices, and government accessibility guidance Agile Delivery Work within agile delivery environments, contributing to sprint ceremonies, stand ups, sprint planning, retrospectives, and design critiques as an active and engaged team member Manage and prioritise your own design workload across sprint cycles, communicating progress, risks, and blockers clearly with product owners and delivery managers Adapt design approaches to the pace and constraints of agile delivery, producing prototypes and design artefacts that are "good enough to test" rather than "perfect before sharing" Support the team in defining and refining acceptance criteria for design related stories, helping engineers understand interaction requirements clearly and accurately Collaboration and Communication Work day to day within multidisciplinary teams alongside user researchers, content designers, service designers, product owners, and engineers as an equal contributor to a shared team mission Participate in and facilitate design workshops, co design sessions, and collaborative activities with team members and end users Build strong, trusted relationships with government client stakeholders, presenting design work clearly, managing feedback constructively, and articulating the value of user centred design Contribute to internal GAIN design practice, knowledge sharing sessions, and mentoring of less experienced team members Support business development by contributing to proposals and presentations for new public sector opportunities Design Systems, AI and Evolving Practice Actively contribute to the development and governance of design systems helping to define how components, patterns, and tokens are structured, documented, and maintained to serve both design and engineering teams effectively Identify opportunities to improve design system tooling and workflows, including how design tokens, component libraries, and handoff processes can better support the pace of agile delivery Bring curiosity and critical thinking to how agentic AI tools are changing interaction design, exploring where AI assisted prototyping, content generation, and automated testing can improve the quality and speed of user centred delivery Contribute to GAIN's evolving thinking on how AI fits into responsible, human centred service design helping to shape our internal point of view, and applying that thinking critically and ethically on client projects Stay at the leading edge of design and delivery best practice tracking developments in the GDS community, the wider design system ecosystem, and emerging AI tools, and bringing well considered perspectives back into the team Share knowledge, run show and tells, and participate in practice development conversations that help the whole team grow in response to a fast changing landscape Essential Significant experience (typically 5+ years) in interaction design, UX design, or digital product design with a substantial portion of that experience spent working directly on UK central government or arm's length body digital services Demonstrable experience working within the GDS delivery framework across discovery, alpha, beta, and/or live phases and designing services that meet the Digital Service Standard Expert working knowledge of the GOV.UK Design System, GOV.UK Prototype Kit, and the underlying rationale for the patterns and components it contains Deep, practical knowledge of WCAG 2.1 AA accessibility standards, and a portfolio that demonstrates accessible, inclusive design in action across government service contexts Experience working within agile delivery teams, including familiarity with sprint ceremonies, backlog management, and designing iteratively within constrained timescales Proven ability to work collaboratively and openly with user researchers, content designers, service designers, product owners, and developers taking direction from research, contributing to shared team decisions, and communicating design thinking clearly Experience using Figma to design and document interaction patterns, flows, and component based design work at high quality A genuine curiosity about AI and agentic tools and how they are changing the way design teams work with the confidence to explore new approaches critically, ethically, and with the user always at the centre Experience contributing to a design system, whether the GOV.UK Design System, a team level component library, or an internal toolset . click apply for full job details
04/06/2026
Full time
Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations. Team: Design Reporting to: Director of Design Location: Hybrid - offices in Bristol and London ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs.This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams:Creative Studio,Conversion,Customer Science,ExperienceandPerformance. Individually, and together, we work to fuel your growth, and deliver measurable impact. Our Experience team has a strong and growing presence in the public sector, working with UK government departments and arm's length bodies to design and deliver high-quality, accessible digital services. We work within GDS standards, Design System principles, and agile delivery frameworks to create services that genuinely work for the people who use them. THE ROLE: We're looking for a Senior UX Designer with a strong track record of working within UK government digital services to join our Experience team. This is a practitioner-level role aligned to the GDS Interaction Designer career framework. You'll be a skilled, confident designer who can lead complex interaction design work across agile delivery teams, helping government clients design and iterate services that meet the Digital Service Standard. You'll work collaboratively and openly with multidisciplinary delivery teams, user researchers, content designers, service designers, product owners, and engineers, playing an active, hands on role throughout discovery, alpha, beta, and live service phases. You'll bring deep knowledge of the GOV.UK Design System, a rigorous commitment to accessibility and inclusion, and the ability to communicate design decisions clearly with technical and non-technical stakeholders. As a senior practitioner, you'll also help to develop GAIN's public sector design practice, mentor mid weight and junior designers, and contribute to bids and proposals for new government work. You'll bring a genuine curiosity about how AI, agentic tools, and emerging ways of working are reshaping the design and delivery landscape, contributing to how we evolve our practice, our design systems, and our ways of working to stay ahead of a rapidly changing field. Interaction Design Lead interaction design across complex government service projects, taking ownership from discovery and prototyping through to live service, in line with GDS phases and the Digital Service Standard Design and iterate user flows, wireframes, screen designs, and high fidelity prototypes using the GOV.UK Design System components, patterns, and guidance contributing back to the system when new patterns are needed Create low and high fidelity prototypes (using GOV.UK Prototype Kit or Figma) that can be used directly in user research sessions and presented to stakeholders Apply interaction design best practices informed by GDS Interaction Designer role expectations, including understanding users' end to end journeys, designing for edge cases, and iterating based on evidence Make design decisions based on user research findings, analytics, and accessibility audits, clearly documenting and communicating the rationale behind them Design for the full range of users, including those with low digital literacy, limited English, or who rely on assistive technologies, embedding inclusion into the design process from the outset Accessibility and Inclusion Champion accessibility across every stage of the design process, applying WCAG 2.1 AA (and where appropriate, 2.2 AA) standards as a baseline minimum Conduct and contribute to accessibility audits of prototypes and live services, raising and tracking issues through the appropriate team processes Design with an awareness of the breadth of users who interact with government services, including those using screen readers, magnification software, voice input, and other assistive technologies Collaborate with researchers on inclusive research practice, ensuring representative and diverse research participation Keep up to date with developments in accessible design, ARIA practices, and government accessibility guidance Agile Delivery Work within agile delivery environments, contributing to sprint ceremonies, stand ups, sprint planning, retrospectives, and design critiques as an active and engaged team member Manage and prioritise your own design workload across sprint cycles, communicating progress, risks, and blockers clearly with product owners and delivery managers Adapt design approaches to the pace and constraints of agile delivery, producing prototypes and design artefacts that are "good enough to test" rather than "perfect before sharing" Support the team in defining and refining acceptance criteria for design related stories, helping engineers understand interaction requirements clearly and accurately Collaboration and Communication Work day to day within multidisciplinary teams alongside user researchers, content designers, service designers, product owners, and engineers as an equal contributor to a shared team mission Participate in and facilitate design workshops, co design sessions, and collaborative activities with team members and end users Build strong, trusted relationships with government client stakeholders, presenting design work clearly, managing feedback constructively, and articulating the value of user centred design Contribute to internal GAIN design practice, knowledge sharing sessions, and mentoring of less experienced team members Support business development by contributing to proposals and presentations for new public sector opportunities Design Systems, AI and Evolving Practice Actively contribute to the development and governance of design systems helping to define how components, patterns, and tokens are structured, documented, and maintained to serve both design and engineering teams effectively Identify opportunities to improve design system tooling and workflows, including how design tokens, component libraries, and handoff processes can better support the pace of agile delivery Bring curiosity and critical thinking to how agentic AI tools are changing interaction design, exploring where AI assisted prototyping, content generation, and automated testing can improve the quality and speed of user centred delivery Contribute to GAIN's evolving thinking on how AI fits into responsible, human centred service design helping to shape our internal point of view, and applying that thinking critically and ethically on client projects Stay at the leading edge of design and delivery best practice tracking developments in the GDS community, the wider design system ecosystem, and emerging AI tools, and bringing well considered perspectives back into the team Share knowledge, run show and tells, and participate in practice development conversations that help the whole team grow in response to a fast changing landscape Essential Significant experience (typically 5+ years) in interaction design, UX design, or digital product design with a substantial portion of that experience spent working directly on UK central government or arm's length body digital services Demonstrable experience working within the GDS delivery framework across discovery, alpha, beta, and/or live phases and designing services that meet the Digital Service Standard Expert working knowledge of the GOV.UK Design System, GOV.UK Prototype Kit, and the underlying rationale for the patterns and components it contains Deep, practical knowledge of WCAG 2.1 AA accessibility standards, and a portfolio that demonstrates accessible, inclusive design in action across government service contexts Experience working within agile delivery teams, including familiarity with sprint ceremonies, backlog management, and designing iteratively within constrained timescales Proven ability to work collaboratively and openly with user researchers, content designers, service designers, product owners, and developers taking direction from research, contributing to shared team decisions, and communicating design thinking clearly Experience using Figma to design and document interaction patterns, flows, and component based design work at high quality A genuine curiosity about AI and agentic tools and how they are changing the way design teams work with the confidence to explore new approaches critically, ethically, and with the user always at the centre Experience contributing to a design system, whether the GOV.UK Design System, a team level component library, or an internal toolset . click apply for full job details
Interaction Designer
慨正橡扯
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
02/06/2026
Full time
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
GAIN Experience - Senior Interaction Designer
Thisisgain Bristol, Gloucestershire
Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations. Team: Design Reporting to: Director of Design Location: Hybrid - offices in Bristol and London ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs.This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams:Creative Studio,Conversion,Customer Science,ExperienceandPerformance. Individually, and together, we work to fuel your growth, and deliver measurable impact. Our Experience team has a strong and growing presence in the public sector, working with UK government departments and arm's length bodies to design and deliver high-quality, accessible digital services. We work within GDS standards, Design System principles, and agile delivery frameworks to create services that genuinely work for the people who use them. THE ROLE: We're looking for a Senior UX Designer with a strong track record of working within UK government digital services to join our Experience team. This is a practitioner-level role aligned to the GDS Interaction Designer career framework. You'll be a skilled, confident designer who can lead complex interaction design work across agile delivery teams, helping government clients design and iterate services that meet the Digital Service Standard. You'll work collaboratively and openly with multidisciplinary delivery teams, user researchers, content designers, service designers, product owners, and engineers, playing an active, hands on role throughout discovery, alpha, beta, and live service phases. You'll bring deep knowledge of the GOV.UK Design System, a rigorous commitment to accessibility and inclusion, and the ability to communicate design decisions clearly with technical and non-technical stakeholders. As a senior practitioner, you'll also help to develop GAIN's public sector design practice, mentor mid weight and junior designers, and contribute to bids and proposals for new government work. You'll bring a genuine curiosity about how AI, agentic tools, and emerging ways of working are reshaping the design and delivery landscape, contributing to how we evolve our practice, our design systems, and our ways of working to stay ahead of a rapidly changing field. Interaction Design Lead interaction design across complex government service projects, taking ownership from discovery and prototyping through to live service, in line with GDS phases and the Digital Service Standard Design and iterate user flows, wireframes, screen designs, and high fidelity prototypes using the GOV.UK Design System components, patterns, and guidance contributing back to the system when new patterns are needed Create low and high fidelity prototypes (using GOV.UK Prototype Kit or Figma) that can be used directly in user research sessions and presented to stakeholders Apply interaction design best practices informed by GDS Interaction Designer role expectations, including understanding users' end to end journeys, designing for edge cases, and iterating based on evidence Make design decisions based on user research findings, analytics, and accessibility audits, clearly documenting and communicating the rationale behind them Design for the full range of users, including those with low digital literacy, limited English, or who rely on assistive technologies, embedding inclusion into the design process from the outset Accessibility and Inclusion Champion accessibility across every stage of the design process, applying WCAG 2.1 AA (and where appropriate, 2.2 AA) standards as a baseline minimum Conduct and contribute to accessibility audits of prototypes and live services, raising and tracking issues through the appropriate team processes Design with an awareness of the breadth of users who interact with government services, including those using screen readers, magnification software, voice input, and other assistive technologies Collaborate with researchers on inclusive research practice, ensuring representative and diverse research participation Keep up to date with developments in accessible design, ARIA practices, and government accessibility guidance Agile Delivery Work within agile delivery environments, contributing to sprint ceremonies, stand ups, sprint planning, retrospectives, and design critiques as an active and engaged team member Manage and prioritise your own design workload across sprint cycles, communicating progress, risks, and blockers clearly with product owners and delivery managers Adapt design approaches to the pace and constraints of agile delivery, producing prototypes and design artefacts that are "good enough to test" rather than "perfect before sharing" Support the team in defining and refining acceptance criteria for design related stories, helping engineers understand interaction requirements clearly and accurately Collaboration and Communication Work day to day within multidisciplinary teams alongside user researchers, content designers, service designers, product owners, and engineers as an equal contributor to a shared team mission Participate in and facilitate design workshops, co design sessions, and collaborative activities with team members and end users Build strong, trusted relationships with government client stakeholders, presenting design work clearly, managing feedback constructively, and articulating the value of user centred design Contribute to internal GAIN design practice, knowledge sharing sessions, and mentoring of less experienced team members Support business development by contributing to proposals and presentations for new public sector opportunities Design Systems, AI and Evolving Practice Actively contribute to the development and governance of design systems helping to define how components, patterns, and tokens are structured, documented, and maintained to serve both design and engineering teams effectively Identify opportunities to improve design system tooling and workflows, including how design tokens, component libraries, and handoff processes can better support the pace of agile delivery Bring curiosity and critical thinking to how agentic AI tools are changing interaction design, exploring where AI assisted prototyping, content generation, and automated testing can improve the quality and speed of user centred delivery Contribute to GAIN's evolving thinking on how AI fits into responsible, human centred service design helping to shape our internal point of view, and applying that thinking critically and ethically on client projects Stay at the leading edge of design and delivery best practice tracking developments in the GDS community, the wider design system ecosystem, and emerging AI tools, and bringing well considered perspectives back into the team Share knowledge, run show and tells, and participate in practice development conversations that help the whole team grow in response to a fast changing landscape Essential Significant experience (typically 5+ years) in interaction design, UX design, or digital product design with a substantial portion of that experience spent working directly on UK central government or arm's length body digital services Demonstrable experience working within the GDS delivery framework across discovery, alpha, beta, and/or live phases and designing services that meet the Digital Service Standard Expert working knowledge of the GOV.UK Design System, GOV.UK Prototype Kit, and the underlying rationale for the patterns and components it contains Deep, practical knowledge of WCAG 2.1 AA accessibility standards, and a portfolio that demonstrates accessible, inclusive design in action across government service contexts Experience working within agile delivery teams, including familiarity with sprint ceremonies, backlog management, and designing iteratively within constrained timescales Proven ability to work collaboratively and openly with user researchers, content designers, service designers, product owners, and developers taking direction from research, contributing to shared team decisions, and communicating design thinking clearly Experience using Figma to design and document interaction patterns, flows, and component based design work at high quality A genuine curiosity about AI and agentic tools and how they are changing the way design teams work with the confidence to explore new approaches critically, ethically, and with the user always at the centre Experience contributing to a design system, whether the GOV.UK Design System, a team level component library, or an internal toolset . click apply for full job details
31/05/2026
Full time
Business Unit: GAIN Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations. Team: Design Reporting to: Director of Design Location: Hybrid - offices in Bristol and London ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs.This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams:Creative Studio,Conversion,Customer Science,ExperienceandPerformance. Individually, and together, we work to fuel your growth, and deliver measurable impact. Our Experience team has a strong and growing presence in the public sector, working with UK government departments and arm's length bodies to design and deliver high-quality, accessible digital services. We work within GDS standards, Design System principles, and agile delivery frameworks to create services that genuinely work for the people who use them. THE ROLE: We're looking for a Senior UX Designer with a strong track record of working within UK government digital services to join our Experience team. This is a practitioner-level role aligned to the GDS Interaction Designer career framework. You'll be a skilled, confident designer who can lead complex interaction design work across agile delivery teams, helping government clients design and iterate services that meet the Digital Service Standard. You'll work collaboratively and openly with multidisciplinary delivery teams, user researchers, content designers, service designers, product owners, and engineers, playing an active, hands on role throughout discovery, alpha, beta, and live service phases. You'll bring deep knowledge of the GOV.UK Design System, a rigorous commitment to accessibility and inclusion, and the ability to communicate design decisions clearly with technical and non-technical stakeholders. As a senior practitioner, you'll also help to develop GAIN's public sector design practice, mentor mid weight and junior designers, and contribute to bids and proposals for new government work. You'll bring a genuine curiosity about how AI, agentic tools, and emerging ways of working are reshaping the design and delivery landscape, contributing to how we evolve our practice, our design systems, and our ways of working to stay ahead of a rapidly changing field. Interaction Design Lead interaction design across complex government service projects, taking ownership from discovery and prototyping through to live service, in line with GDS phases and the Digital Service Standard Design and iterate user flows, wireframes, screen designs, and high fidelity prototypes using the GOV.UK Design System components, patterns, and guidance contributing back to the system when new patterns are needed Create low and high fidelity prototypes (using GOV.UK Prototype Kit or Figma) that can be used directly in user research sessions and presented to stakeholders Apply interaction design best practices informed by GDS Interaction Designer role expectations, including understanding users' end to end journeys, designing for edge cases, and iterating based on evidence Make design decisions based on user research findings, analytics, and accessibility audits, clearly documenting and communicating the rationale behind them Design for the full range of users, including those with low digital literacy, limited English, or who rely on assistive technologies, embedding inclusion into the design process from the outset Accessibility and Inclusion Champion accessibility across every stage of the design process, applying WCAG 2.1 AA (and where appropriate, 2.2 AA) standards as a baseline minimum Conduct and contribute to accessibility audits of prototypes and live services, raising and tracking issues through the appropriate team processes Design with an awareness of the breadth of users who interact with government services, including those using screen readers, magnification software, voice input, and other assistive technologies Collaborate with researchers on inclusive research practice, ensuring representative and diverse research participation Keep up to date with developments in accessible design, ARIA practices, and government accessibility guidance Agile Delivery Work within agile delivery environments, contributing to sprint ceremonies, stand ups, sprint planning, retrospectives, and design critiques as an active and engaged team member Manage and prioritise your own design workload across sprint cycles, communicating progress, risks, and blockers clearly with product owners and delivery managers Adapt design approaches to the pace and constraints of agile delivery, producing prototypes and design artefacts that are "good enough to test" rather than "perfect before sharing" Support the team in defining and refining acceptance criteria for design related stories, helping engineers understand interaction requirements clearly and accurately Collaboration and Communication Work day to day within multidisciplinary teams alongside user researchers, content designers, service designers, product owners, and engineers as an equal contributor to a shared team mission Participate in and facilitate design workshops, co design sessions, and collaborative activities with team members and end users Build strong, trusted relationships with government client stakeholders, presenting design work clearly, managing feedback constructively, and articulating the value of user centred design Contribute to internal GAIN design practice, knowledge sharing sessions, and mentoring of less experienced team members Support business development by contributing to proposals and presentations for new public sector opportunities Design Systems, AI and Evolving Practice Actively contribute to the development and governance of design systems helping to define how components, patterns, and tokens are structured, documented, and maintained to serve both design and engineering teams effectively Identify opportunities to improve design system tooling and workflows, including how design tokens, component libraries, and handoff processes can better support the pace of agile delivery Bring curiosity and critical thinking to how agentic AI tools are changing interaction design, exploring where AI assisted prototyping, content generation, and automated testing can improve the quality and speed of user centred delivery Contribute to GAIN's evolving thinking on how AI fits into responsible, human centred service design helping to shape our internal point of view, and applying that thinking critically and ethically on client projects Stay at the leading edge of design and delivery best practice tracking developments in the GDS community, the wider design system ecosystem, and emerging AI tools, and bringing well considered perspectives back into the team Share knowledge, run show and tells, and participate in practice development conversations that help the whole team grow in response to a fast changing landscape Essential Significant experience (typically 5+ years) in interaction design, UX design, or digital product design with a substantial portion of that experience spent working directly on UK central government or arm's length body digital services Demonstrable experience working within the GDS delivery framework across discovery, alpha, beta, and/or live phases and designing services that meet the Digital Service Standard Expert working knowledge of the GOV.UK Design System, GOV.UK Prototype Kit, and the underlying rationale for the patterns and components it contains Deep, practical knowledge of WCAG 2.1 AA accessibility standards, and a portfolio that demonstrates accessible, inclusive design in action across government service contexts Experience working within agile delivery teams, including familiarity with sprint ceremonies, backlog management, and designing iteratively within constrained timescales Proven ability to work collaboratively and openly with user researchers, content designers, service designers, product owners, and developers taking direction from research, contributing to shared team decisions, and communicating design thinking clearly Experience using Figma to design and document interaction patterns, flows, and component based design work at high quality A genuine curiosity about AI and agentic tools and how they are changing the way design teams work with the confidence to explore new approaches critically, ethically, and with the user always at the centre Experience contributing to a design system, whether the GOV.UK Design System, a team level component library, or an internal toolset . click apply for full job details
UX Consultant
Limelight Health
Role Mid Level - UX Consultant Location London/Remote Contract/Perm Perm Start Date ASAP Clearances Internal Background Check (DBS) / Eligible for Security Clearance The Role We're looking for a UX consultant to join our multidisciplinary team designing and delivering innovative, user centred digital products and public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and Experience Required User Centred Design and Ways of Working Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives. Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments Experience working in agile, multidisciplinary teams with developers, researchers, product managers, and stakeholders on government projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live) Ability to facilitate workshops, co design sessions, and usability testing. Confidence influencing stakeholders using user needs and evidence. Excellent written, verbal, and facilitation skills. Strong understanding of technical and delivery constraints in government environments. Ability to support teams in user centred design and agile ways of working. Content Design Proven experience writing, editing, and iterating user centred content to meet identified user needs including pair writing with colleagues and stakeholders. Ability to devise, test, and refine different content formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey. Experience iterating content based on user research findings, usability testing, analytics, and service data. Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible to all users. Interaction Design Experience designing intuitive, accessible interactions for digital services, using GOV.UK patterns. Ability to create and iterate user flows, scenarios, wireframes, and interaction designs, informed by data and user insights. Experience prototyping and testing solutions using paper, digital, and code based prototypes, using Figma and the GOV.UK Prototype Kit. Ability to test and refine designs for usability and accessibility across devices and platforms. Research and Analysis Experience planning and conducting user research with internal and external users, selecting appropriate qualitative and quantitative methods. Ability to analyse research findings and service data, and communicate clear, evidence based insights to inform design decisions; ability to support iterative improvement through evidence and data informed decision making, clearly communicating to stakeholders. Experience working with stakeholders to define success metrics and evaluate the impact of services. Company Development Contributes to the development of the Design practice and community. Supports thought leadership, case studies, and insights showcasing expertise in both content and interaction design. Mentors, coaches, supports and manages colleagues. Contributes to client proposals and presentations to help win new projects. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
23/05/2026
Full time
Role Mid Level - UX Consultant Location London/Remote Contract/Perm Perm Start Date ASAP Clearances Internal Background Check (DBS) / Eligible for Security Clearance The Role We're looking for a UX consultant to join our multidisciplinary team designing and delivering innovative, user centred digital products and public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and Experience Required User Centred Design and Ways of Working Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives. Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments Experience working in agile, multidisciplinary teams with developers, researchers, product managers, and stakeholders on government projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live) Ability to facilitate workshops, co design sessions, and usability testing. Confidence influencing stakeholders using user needs and evidence. Excellent written, verbal, and facilitation skills. Strong understanding of technical and delivery constraints in government environments. Ability to support teams in user centred design and agile ways of working. Content Design Proven experience writing, editing, and iterating user centred content to meet identified user needs including pair writing with colleagues and stakeholders. Ability to devise, test, and refine different content formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey. Experience iterating content based on user research findings, usability testing, analytics, and service data. Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible to all users. Interaction Design Experience designing intuitive, accessible interactions for digital services, using GOV.UK patterns. Ability to create and iterate user flows, scenarios, wireframes, and interaction designs, informed by data and user insights. Experience prototyping and testing solutions using paper, digital, and code based prototypes, using Figma and the GOV.UK Prototype Kit. Ability to test and refine designs for usability and accessibility across devices and platforms. Research and Analysis Experience planning and conducting user research with internal and external users, selecting appropriate qualitative and quantitative methods. Ability to analyse research findings and service data, and communicate clear, evidence based insights to inform design decisions; ability to support iterative improvement through evidence and data informed decision making, clearly communicating to stakeholders. Experience working with stakeholders to define success metrics and evaluate the impact of services. Company Development Contributes to the development of the Design practice and community. Supports thought leadership, case studies, and insights showcasing expertise in both content and interaction design. Mentors, coaches, supports and manages colleagues. Contributes to client proposals and presentations to help win new projects. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
Expleo UK LTD
User Experience (UX) Engineer / Researcher
Expleo UK LTD
Are you an UX Engineer / Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive UX Engineer / Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineer / Research roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Manage testing logistics and ensure high standards of research quality Identify usability issues and make recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Qualifications and skills required for the UX Engineer / Research positions include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency with Maze and common research tools Knowledge of user-centred design and interaction Experience in testing physical, digital and immersive prototypes Knowledge of simulators or immersive testing environments is desirable Confident in testing physical, digital and immersive prototypes Background within automotive UX or human machine interaction Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of UX Engineer / Researcher or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
16/05/2026
Contractor
Are you an UX Engineer / Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive UX Engineer / Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineer / Research roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Manage testing logistics and ensure high standards of research quality Identify usability issues and make recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Qualifications and skills required for the UX Engineer / Research positions include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency with Maze and common research tools Knowledge of user-centred design and interaction Experience in testing physical, digital and immersive prototypes Knowledge of simulators or immersive testing environments is desirable Confident in testing physical, digital and immersive prototypes Background within automotive UX or human machine interaction Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of UX Engineer / Researcher or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
CapGemini
Design Strategist - Digital Excellence
CapGemini
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are looking for a Design Strategist to join our Digital Excellence team. You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes. You'll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. What You'll Do Delivering user centred products and services Define and shape product vision and strategy using evidence based insight, ensuring alignment to customer needs and organisational goals. Enable clear decision making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams. Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability. Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable. Shape responsible AI enabled experiences, ensuring emerging technologies are integrated in a human centred and commercially sound way. Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience. Working with clients and growing our business Ensure design projects are scoped, resourced, and supported to achieve successful outcomes. Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes. Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition. Represent Capgemini' design capability externally through thought leadership, industry events, and client showcases. Leading our teams Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement. Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community. Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best. Support us in nurturing the design community through training, events, and capability development initiatives. Your Profile Experience in Design and Research, including hands on delivery and team leadership, ideally within a consulting or agency environment. Proven experience managing multi disciplinary teams. Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences. Proven track record of developing and growing design talent, fostering a high performing and inclusive team culture. Experience establishing and refining DesignOps processes from shaping the strategy to scaling and improving ways of working. Confident working in agile, iterative environments and collaborating closely with technical and delivery teams. What You'll Love About Working Here Work as part of a collaborative, cross disciplinary design community shaping digital transformation for major public and private sector clients. Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. Access to ongoing training, certifications, and professional development opportunities. A hybrid working model that promotes flexibility, balance, and collaboration. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Ref. code: 430116 Posted on: 3 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Glasgow, GB; Newcastle, GB; Manchester, GB; London, GB
14/05/2026
Full time
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are looking for a Design Strategist to join our Digital Excellence team. You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes. You'll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. What You'll Do Delivering user centred products and services Define and shape product vision and strategy using evidence based insight, ensuring alignment to customer needs and organisational goals. Enable clear decision making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams. Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability. Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable. Shape responsible AI enabled experiences, ensuring emerging technologies are integrated in a human centred and commercially sound way. Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience. Working with clients and growing our business Ensure design projects are scoped, resourced, and supported to achieve successful outcomes. Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes. Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition. Represent Capgemini' design capability externally through thought leadership, industry events, and client showcases. Leading our teams Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement. Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community. Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best. Support us in nurturing the design community through training, events, and capability development initiatives. Your Profile Experience in Design and Research, including hands on delivery and team leadership, ideally within a consulting or agency environment. Proven experience managing multi disciplinary teams. Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences. Proven track record of developing and growing design talent, fostering a high performing and inclusive team culture. Experience establishing and refining DesignOps processes from shaping the strategy to scaling and improving ways of working. Confident working in agile, iterative environments and collaborating closely with technical and delivery teams. What You'll Love About Working Here Work as part of a collaborative, cross disciplinary design community shaping digital transformation for major public and private sector clients. Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. Access to ongoing training, certifications, and professional development opportunities. A hybrid working model that promotes flexibility, balance, and collaboration. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Ref. code: 430116 Posted on: 3 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Glasgow, GB; Newcastle, GB; Manchester, GB; London, GB
UX Researcher - Permanent
RES Kings Langley, Hertfordshire
Please note this position is a two year fixed-term contract. The role is hybrid, requiring attendance at either our Glasgow or Kings Langley office three days per week. The Position This is a UX Researcher within the design team responsible for the user experience of the APM (Asset Performance Management) team. The role focuses on understanding asset managers' needs and ensuring that our B2B industrial data analytics platform meets these needs and represents industry best practice. You will work under the direction of the UX Research Lead, executing research activities that inform product strategy and design decisions across the APM product. Accountabilities End-to-End Design & Research Support Design user experiences from concept through to high-fidelity solutions, creating wireframes, prototypes, and detailed design specifications Support research activities by assisting with study planning, participant engagement, and synthesis of findings into design directions Translate research insights (from research team) into tangible design concepts and user flows Bridge research findings with implementation, working closely with the UI/Design System expert to ensure designs are feasible and aligned with technical constraints Cross-Functional Collaboration & Design Integration Partner with the UI/Design System expert to balance exploratory thinking with technical feasibility, helping to broaden design thinking during early phases Facilitate design discussions and workshops with stakeholders to explore possibilities and validate direction Design Quality & Documentation Ensure design outputs meet quality standards and are well-documented for handoff to development teams Contribute to design critiques and reviews, providing constructive feedback to elevate team output Maintain clear documentation of design decisions, rationale, and evolution throughout the project lifecycle Knowledge Strong understanding of user-centred design principles and how research informs design decisions Familiarity with qualitative and quantitative research methods and how to apply insights practically Experience working within B2B environments, preferably SaaS or industrial/enterprise software Understanding of design systems and how to work within technical constraints while maintaining user focus Skills Ability to translate complex technical concepts and adapt communication style for different audiences Excellent organisational skills with attention to detail in documentation and process Strong written and oral communication of ideas and concepts Proven ability to design end-to-end experiences from discovery through to detailed UI design Strong facilitation and collaboration skills with ability to work independently and drive projects forward Ability to operate comfortably in ambiguity and navigate discovery phases with openness to iteration Excellent at translating abstract research findings into concrete design solutions Strong communication skills with ability to adapt approach for different audiences (researchers, technical designers, stakeholders) Comfortable challenging assumptions respectfully and broadening conversations when needed. Experience 4-5 years in product or UX design roles with experience across the full design process Demonstrated experience supporting research activities and translating insights into design Track record of working successfully with cross-functional teams in collaborative environments Experience working alongside both research specialists and technical designers Proven ability to work autonomously and make sound design decisions with minimal oversight Portfolio demonstrating end-to-end design work from discovery through to implementation Qualifications Degree in Design, Psychology, Business, Human-Computer Interaction (HCI), or related field is desirable Adaptability to thrive in a fast-paced, dynamic environment. Desirable qualifications include: certifications in design thinking or ux At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
12/05/2026
Full time
Please note this position is a two year fixed-term contract. The role is hybrid, requiring attendance at either our Glasgow or Kings Langley office three days per week. The Position This is a UX Researcher within the design team responsible for the user experience of the APM (Asset Performance Management) team. The role focuses on understanding asset managers' needs and ensuring that our B2B industrial data analytics platform meets these needs and represents industry best practice. You will work under the direction of the UX Research Lead, executing research activities that inform product strategy and design decisions across the APM product. Accountabilities End-to-End Design & Research Support Design user experiences from concept through to high-fidelity solutions, creating wireframes, prototypes, and detailed design specifications Support research activities by assisting with study planning, participant engagement, and synthesis of findings into design directions Translate research insights (from research team) into tangible design concepts and user flows Bridge research findings with implementation, working closely with the UI/Design System expert to ensure designs are feasible and aligned with technical constraints Cross-Functional Collaboration & Design Integration Partner with the UI/Design System expert to balance exploratory thinking with technical feasibility, helping to broaden design thinking during early phases Facilitate design discussions and workshops with stakeholders to explore possibilities and validate direction Design Quality & Documentation Ensure design outputs meet quality standards and are well-documented for handoff to development teams Contribute to design critiques and reviews, providing constructive feedback to elevate team output Maintain clear documentation of design decisions, rationale, and evolution throughout the project lifecycle Knowledge Strong understanding of user-centred design principles and how research informs design decisions Familiarity with qualitative and quantitative research methods and how to apply insights practically Experience working within B2B environments, preferably SaaS or industrial/enterprise software Understanding of design systems and how to work within technical constraints while maintaining user focus Skills Ability to translate complex technical concepts and adapt communication style for different audiences Excellent organisational skills with attention to detail in documentation and process Strong written and oral communication of ideas and concepts Proven ability to design end-to-end experiences from discovery through to detailed UI design Strong facilitation and collaboration skills with ability to work independently and drive projects forward Ability to operate comfortably in ambiguity and navigate discovery phases with openness to iteration Excellent at translating abstract research findings into concrete design solutions Strong communication skills with ability to adapt approach for different audiences (researchers, technical designers, stakeholders) Comfortable challenging assumptions respectfully and broadening conversations when needed. Experience 4-5 years in product or UX design roles with experience across the full design process Demonstrated experience supporting research activities and translating insights into design Track record of working successfully with cross-functional teams in collaborative environments Experience working alongside both research specialists and technical designers Proven ability to work autonomously and make sound design decisions with minimal oversight Portfolio demonstrating end-to-end design work from discovery through to implementation Qualifications Degree in Design, Psychology, Business, Human-Computer Interaction (HCI), or related field is desirable Adaptability to thrive in a fast-paced, dynamic environment. Desirable qualifications include: certifications in design thinking or ux At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
Bespoke HR
User Researcher - Digital Services and AI
Bespoke HR Knaphill, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
11/05/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Mercator Digital
Permanent User Researcher
Mercator Digital
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
07/10/2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
CapGemini
Senior Emerging Technology Engineer
CapGemini
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
24/09/2022
Full time
The job on offer We are currently seeking a Senior Full Stack Developer with a passion for emerging technologies and a natural creative flair to join our Applied Innovation Exchange team on a permanent basis! As a Full Stack/ Emerging Technology Developer you will have an opportunity to shape our strategic direction and influence our growth as we expand our engineering capability. Your primary role will be to work with our team, clients and partners to create new products, services and systems to drive meaningful change. As a technologist, you will craft digital solutions for our clients across a range of industries, working with the latest technologies to solve complex and novel business challenges. The Applied Innovation Exchange brings together a team of consultants, designers, technologists and researchers, to help some of the worlds largest organisations move from challenging problem statements to innovative real world solutions. Sound knowledge and experience of Full Stack Java Script, Cloud Services (API development) an Application Deployment (Google, Amazon Webservices) are essential for this role! Corporate Social Responsibility The Applied Innovation Exchange (AIE) exists to create a world where everyone can apply innovation to create a positive future. We're a team that is harnessing AI to make speech therapy more accessible , building digital experiences to raise money for vulnerable children with Action for Children , building a retail store of tomorrow in Shoreditch, London and much more. In summary, our team does market-leading, exciting, varied work with amazing clients and we'd love you to join us. We're on a mission to create the products, services and systems that empower some of the world's largest organisations to drive meaningful change in the world. We do this through a high-impact, human centred approach, combining our expertise in collaboration with our ecosystem partners and the breadth of Capgemini to create solutions enabled by emerging technologies. We work with clients across the spectrum of sectors that Capgemini is involved in: Customer Products and Retail, Transport, Manufacturing, Telecom, Public Sector, Financial Services and Energy and Utilities. We are also a part of a global consultancy, made up of supportive, close-knit communities. Everyone wants to get the best solutions for our customers and create the best working environment. We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Your role Lead the technology architecture and delivery of new products, services and systems from inception through to beta Work as a leader and a technology coach in multi-disciplinary teams to design, prototype and build cutting-edge solutions and future concepts Communicate the value of new technologies to clients Deliver and ship quality code, in collaboration with our full-stack teams Provide a technical voice at workshops, brainstorming sessions, experiments & design sprints with internal team members or with clients to define technology and platform visions and direction Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Balance speed and quality, with a focus on tangible results Mentor junior developers - leading by example, driving best practices and coding standards Your profile Full-Stack JavaScript experience with any modern frameworks (e.g. React, Angular, Web Components) Cloud / Deployment experience (e.g. GCP, Azure, AWS + CI/CD) Someone who takes pride in their craft, understanding core engineering principles and able to pick up new technologies quickly. Comfortable and excited about uncertainty. We start with user problems, not technical specs! An aspiring leader, takes ownership of projects and gives clear direction and mentorship to more junior team members A passion for new technologies and an awareness of new technology trends, with a desire to experiment and learn - turning trends into reality. An understanding of emerging technologies such as AI, IoT or Immersive - any hands-on expertise of developing or integrating these technologies to digital solutions is a plus A portfolio or some examples of your work, we'd love to see something tangible! Why Capgemini is unique Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
RS Components
Product Designer
RS Components
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
23/09/2022
Full time
Product Designer Location: Hybrid/Remote About the Role: The Product Designer will work on constantly improving the user experience (UX) and user interface (UI) design of our e-commerce platform. You will be working closely with other designers, researchers, product owners and development teams. Using a human-centred approach based on customer insights in the highly collaborative experimentation, you will optimise the online user experience for improved usability, usefulness, and exceptional visual design. The role will be accountable for: Collaborating with our experimentation team to find and test concepts, and feedback results to the rest of the UX team Produce UX and UI deliverables such as wireframes, high-fidelity mock-ups, and interactive prototypes User journey maps, heuristic evaluation, best practice reviews and competitor analysis Working on continuous development and improvements Testing UI elements such as CTAs, content modules, product tiles, page layouts and user flows for e-commerce pages What we are looking for You will evidence a passion for delivering adaptive and creative solutions to Product Design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. We are on an exciting transformation journey, so if you are a hands-on change agent, who wants to be part of something big, where you can make a real difference, RS is the company for you! A bit about you A Bachelor's degree or similar and UX/UI design experience for digital products or services. Examples of UX/UI design work for web, mobile app and responsive platforms. Working knowledge of the following technologies and software: Figma, Sketch, InVision, and Design Systems. A team player who can work independently too. Excellent written and verbal communication skills. Good time-management skills. About RS Group: RS Group is a global omni-channel solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. Currently we estimate the global market value to be c.£400bn, with our global market share What we can offer you: Remote, or to work in our offices (London or Corby) or a mix of both. Flexible working hours during the day, we will work around whatever personal situation you have (dropping kids off/picking them up from school, doctor appointments, etc) Upto 15% annual bonus Up to 25 days holiday (with the option to purchase a further week) Daily access to a GP (for you and your immediate family) Employers' contribution up-to 10.5% towards pension scheme. Footnote: RS Group Brands: RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe. Are you ready to explore the possibilities?
CapGemini
User Researcher - Digital Factory
CapGemini
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
21/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
EY
Senior Product Designer - EY's Hive - Open to flexible working
EY
Senior Product Designer - EY's Hive About Our mission is to transform the working lives of tax and finance professionals. Here at the Innovation Hive, we are an energetic and driven team with a passion for revolutionising the ways in which tax and finance teams work. Founded only a few years ago, we have built a platform leveraging the latest technology (including AI) and have already enjoyed strong internal and external adoption. Our early success has ensured significant ongoing investment to scale the platform and build new features, we are well set to become the leading tech solution in the market. With the move towards making tax digital and increased remote working, there has never been a better time to join our team, work on real challenges and help build game-changing digital solutions for our industry. The opportunity We are looking for a talented senior product designer who can work across all stages of design, from understanding the core user problem to shipping a well-tested UI. As a senior member of the team, you will help build UX maturity within the Innovation Hive and champion human-centred design. You will enjoy working with stakeholders, engineers, and product managers to create simple solutions that solve complex problems for our users. The ideal candidate is someone who: Can empathise with users and have a holistic view of the product in mind Enjoy s working on problems, rather than features Acts as a facilitator and can work effectively alongside product managers and engineers Welcomes and invites feedback regularly from stakeholders and users Is comfortable working in a fast-paced and collaborative environment Proactively identifies and tackles opportunities to improve our ways of working What you will do Innovate - own every aspect of the product's design, focusing on the key user problems and creating innovative solutions that deliver a simple and intuitive user experience Manage - gather user and business requirements for design briefs Discover - collaborate with our researcher and product managers to conduct user research Prototype and test - create wireframes and prototypes to validate with users for rapid iteration Deliver - create beautifully polished UI and be able to communicate the detail to development scrum teams ensuring seamless hand-offs Collaborate - foster strong working relationships with product managers and engineers Communicate - be transparent and be able to communicate ideas to stakeholders Coach - coach and encourage junior product designers in a continuous learning environment What You Definitely Need We expect our product designers to be well rounded so you should have user experience, user interaction and commercial product experience Ability to apply a wide range of design thinking techniques, able to deliver innovative conceptual thinking, whilst also having the right analytical and technical mind-set and skills to work out the details to deliver real value to the product Experience running design workshops Proven experience with design systems, grid frameworks, delivering to and creating style guides and other responsive design experience Experience working alongside developers in an iterative way as part of an agile team Recognised Degree or similar experience (essential) and Masters (desirable) Proficient with design tools such as Sketch, Figma, Adobe CS, InVision, Zeplin, Marvel Experience designing enterprise or financial software (desirable) Our core values Empathetic - you take the time to understand what drives other team members, what motivates them and how to achieve mutual objectives Humble - you actively seek feedback and feel comfortable providing it to others. You are not overly influenced by organisational hierarchy Hungry - you are excited by what you do, and you bring an enthusiasm to your job Adaptable - you are comfortable re-evaluating your view when presented with contrasting facts and your opinions What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client- facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Want to build a better working world? We'd love to hear from you.
01/02/2022
Full time
Senior Product Designer - EY's Hive About Our mission is to transform the working lives of tax and finance professionals. Here at the Innovation Hive, we are an energetic and driven team with a passion for revolutionising the ways in which tax and finance teams work. Founded only a few years ago, we have built a platform leveraging the latest technology (including AI) and have already enjoyed strong internal and external adoption. Our early success has ensured significant ongoing investment to scale the platform and build new features, we are well set to become the leading tech solution in the market. With the move towards making tax digital and increased remote working, there has never been a better time to join our team, work on real challenges and help build game-changing digital solutions for our industry. The opportunity We are looking for a talented senior product designer who can work across all stages of design, from understanding the core user problem to shipping a well-tested UI. As a senior member of the team, you will help build UX maturity within the Innovation Hive and champion human-centred design. You will enjoy working with stakeholders, engineers, and product managers to create simple solutions that solve complex problems for our users. The ideal candidate is someone who: Can empathise with users and have a holistic view of the product in mind Enjoy s working on problems, rather than features Acts as a facilitator and can work effectively alongside product managers and engineers Welcomes and invites feedback regularly from stakeholders and users Is comfortable working in a fast-paced and collaborative environment Proactively identifies and tackles opportunities to improve our ways of working What you will do Innovate - own every aspect of the product's design, focusing on the key user problems and creating innovative solutions that deliver a simple and intuitive user experience Manage - gather user and business requirements for design briefs Discover - collaborate with our researcher and product managers to conduct user research Prototype and test - create wireframes and prototypes to validate with users for rapid iteration Deliver - create beautifully polished UI and be able to communicate the detail to development scrum teams ensuring seamless hand-offs Collaborate - foster strong working relationships with product managers and engineers Communicate - be transparent and be able to communicate ideas to stakeholders Coach - coach and encourage junior product designers in a continuous learning environment What You Definitely Need We expect our product designers to be well rounded so you should have user experience, user interaction and commercial product experience Ability to apply a wide range of design thinking techniques, able to deliver innovative conceptual thinking, whilst also having the right analytical and technical mind-set and skills to work out the details to deliver real value to the product Experience running design workshops Proven experience with design systems, grid frameworks, delivering to and creating style guides and other responsive design experience Experience working alongside developers in an iterative way as part of an agile team Recognised Degree or similar experience (essential) and Masters (desirable) Proficient with design tools such as Sketch, Figma, Adobe CS, InVision, Zeplin, Marvel Experience designing enterprise or financial software (desirable) Our core values Empathetic - you take the time to understand what drives other team members, what motivates them and how to achieve mutual objectives Humble - you actively seek feedback and feel comfortable providing it to others. You are not overly influenced by organisational hierarchy Hungry - you are excited by what you do, and you bring an enthusiasm to your job Adaptable - you are comfortable re-evaluating your view when presented with contrasting facts and your opinions What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client- facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction, and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Want to build a better working world? We'd love to hear from you.
Forman IT
User Researcher
Forman IT
My client are currently looking for multiple User Researchers. At present this role is fully remote but its likely that in a few months time they may require onsite presence in London 1/2 days per month. - Inside Scope - Umbrella only - Long term work - Must be eligible for BPSS clearance Role Requirements Tasks: Generate new and useful user insights and translate them in to features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and suability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Technical Skills: Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of facilitating workshops. Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative evidence. Confident in explaining user needs to senior civil servants and acting as a department at large. Extensive knowledge of human factors, ethnography and the user-centred design process for environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data from gathering and analysis through to design and presentation Comfortable in the capacity of mentor for other user researcher(s).
05/11/2021
Contractor
My client are currently looking for multiple User Researchers. At present this role is fully remote but its likely that in a few months time they may require onsite presence in London 1/2 days per month. - Inside Scope - Umbrella only - Long term work - Must be eligible for BPSS clearance Role Requirements Tasks: Generate new and useful user insights and translate them in to features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and suability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material; work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development. Technical Skills: Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of facilitating workshops. Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative evidence. Confident in explaining user needs to senior civil servants and acting as a department at large. Extensive knowledge of human factors, ethnography and the user-centred design process for environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data from gathering and analysis through to design and presentation Comfortable in the capacity of mentor for other user researcher(s).
Ofsted
User Researcher
Ofsted Manchester, Lancashire
About us Ofsted is the Office for Standards in Education, Children's Services and Skills. We inspect and regulate services that care for children and young people, but also services for learners of all ages. Every week, we carry out hundreds of inspections and regulatory visits throughout England, reporting on standards across the country and delivering our results to Parliament. Working with us gives you the chance to help protect and advance children's lives, but also take on projects that will push your skills and advance your career. There's huge scope for both personal and professional development, whatever your role. About the role You'll be a vital part of our design teams, delivering exceptional user research activities, findings and reports that help us create useful, innovative digital services. Once you're part of our fast-paced, agile environment, you'll carry out a wide range of user research activities, from recruiting participants to designing processes and moderating sessions. You'll also collaborate with other teams to create key actions from your findings that can make a positive impact on our development projects, ultimately helping us work more efficiently and secure stronger outcomes for children and young people. Beyond development, you'll lead on analysing research data and help build a vibrant research community within Ofsted. Helping others to learn and develop is a key part of the role, as you'll mentor new team members. About you You'll be experienced in user research methods, analysing research data, planning research activities and communicating your findings. You'll be able to convince senior stakeholders of the benefits of a user-centred approach and engage sceptical colleagues. We also need positive, energetic candidates with good communication skills who can deliver at pace, develop others and constantly find ways to improve the way we work. You should have a degree or an equivalent qualification in Human Computer Interaction, Design, Psychology, Market Research, Computer Science or another relevant field. About our benefits We're committed to maintaining your health and wellbeing, be that physically, emotionally, financially or socially, and our benefits reflect this. You'll have the option to join the Civil Service Pension Scheme, take advantage of our many professional and personal development opportunities, enjoy 32.5 annual leave days per annum (plus public holidays) and get access to counselling and advisory services for you and your family. Full details of the role can be found in the candidate pack. If you have any queries or you would like to have an informal conversation prior to application, please contact us. Click 'Apply' for more information, including a candidate pack and details of how to apply. Apply before 11:55 pm on Monday 29th March 2021
17/03/2021
Full time
About us Ofsted is the Office for Standards in Education, Children's Services and Skills. We inspect and regulate services that care for children and young people, but also services for learners of all ages. Every week, we carry out hundreds of inspections and regulatory visits throughout England, reporting on standards across the country and delivering our results to Parliament. Working with us gives you the chance to help protect and advance children's lives, but also take on projects that will push your skills and advance your career. There's huge scope for both personal and professional development, whatever your role. About the role You'll be a vital part of our design teams, delivering exceptional user research activities, findings and reports that help us create useful, innovative digital services. Once you're part of our fast-paced, agile environment, you'll carry out a wide range of user research activities, from recruiting participants to designing processes and moderating sessions. You'll also collaborate with other teams to create key actions from your findings that can make a positive impact on our development projects, ultimately helping us work more efficiently and secure stronger outcomes for children and young people. Beyond development, you'll lead on analysing research data and help build a vibrant research community within Ofsted. Helping others to learn and develop is a key part of the role, as you'll mentor new team members. About you You'll be experienced in user research methods, analysing research data, planning research activities and communicating your findings. You'll be able to convince senior stakeholders of the benefits of a user-centred approach and engage sceptical colleagues. We also need positive, energetic candidates with good communication skills who can deliver at pace, develop others and constantly find ways to improve the way we work. You should have a degree or an equivalent qualification in Human Computer Interaction, Design, Psychology, Market Research, Computer Science or another relevant field. About our benefits We're committed to maintaining your health and wellbeing, be that physically, emotionally, financially or socially, and our benefits reflect this. You'll have the option to join the Civil Service Pension Scheme, take advantage of our many professional and personal development opportunities, enjoy 32.5 annual leave days per annum (plus public holidays) and get access to counselling and advisory services for you and your family. Full details of the role can be found in the candidate pack. If you have any queries or you would like to have an informal conversation prior to application, please contact us. Click 'Apply' for more information, including a candidate pack and details of how to apply. Apply before 11:55 pm on Monday 29th March 2021
CVL
Interaction Designer - Liverpool and Sheffield
CVL Sheffield, South Yorkshire, UK
Interaction Designer - Sheffield - Liverpool- 400/500 About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research. Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll: * work as part of a multi-disciplinary team to design user focused and successful services · deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required · take ownership of design prototypes that seek to answer questions, and meet project priorities · partner with colleagues to create a consistent user experience · give input to the team and stakeholders on the relative priority of work · share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally * a degree in design, human-computer interaction or relevant industry experience · demonstrable knowledge, experience in and passion for user centred design practices · proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile · core skills which include sketching, prototyping and communicating design concepts · an interest in modern web standards and development practice Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work. Essential You'll have: Desirable Ideally, you'll have: · the ability to clearly explain and discuss design challenges and possible solutions · some experience of prototyping using HTML & CSS · working knowledge of typography and its importance in communication · experience of using research to iterate and validate design choices Interaction Designer - Sheffield - Liverpool- 400/500 To find out more about Real please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
09/09/2016
Interaction Designer - Sheffield - Liverpool- 400/500 About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research. Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll: * work as part of a multi-disciplinary team to design user focused and successful services · deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required · take ownership of design prototypes that seek to answer questions, and meet project priorities · partner with colleagues to create a consistent user experience · give input to the team and stakeholders on the relative priority of work · share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally * a degree in design, human-computer interaction or relevant industry experience · demonstrable knowledge, experience in and passion for user centred design practices · proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile · core skills which include sketching, prototyping and communicating design concepts · an interest in modern web standards and development practice Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work. Essential You'll have: Desirable Ideally, you'll have: · the ability to clearly explain and discuss design challenges and possible solutions · some experience of prototyping using HTML & CSS · working knowledge of typography and its importance in communication · experience of using research to iterate and validate design choices Interaction Designer - Sheffield - Liverpool- 400/500 To find out more about Real please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
CVL
Interaction Designer - Liverpool and Sheffield
CVL Sheffield, South Yorkshire, UK
Interaction Designer - Sheffield - Liverpool- 400/500 About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research. Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll: * work as part of a multi-disciplinary team to design user focused and successful services · deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required · take ownership of design prototypes that seek to answer questions, and meet project priorities · partner with colleagues to create a consistent user experience · give input to the team and stakeholders on the relative priority of work · share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally * a degree in design, human-computer interaction or relevant industry experience · demonstrable knowledge, experience in and passion for user centred design practices · proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile · core skills which include sketching, prototyping and communicating design concepts · an interest in modern web standards and development practice Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work. Essential You'll have: Desirable Ideally, you'll have: · the ability to clearly explain and discuss design challenges and possible solutions · some experience of prototyping using HTML & CSS · working knowledge of typography and its importance in communication · experience of using research to iterate and validate design choices Interaction Designer - Sheffield - Liverpool- 400/500 To find out more about Real please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
09/09/2016
Interaction Designer - Sheffield - Liverpool- 400/500 About the role As a designer you'll be responsible for designing services so good that people prefer to use them. Our designers work closely with user researchers, developers and the product team to design services focused on user needs. They work by prototyping and iterating: testing ideas quickly with real users and using prototypes to learn, moving to working with code as early as possible. We don't produce documentation purely for sign-off, and we don't throw wireframes 'over the wall'. Work ranges from sketches, through to HTML prototypes, workshops, and participating in user research. Responsibilities This role is about challenging assumptions, testing ideas, meeting user needs and testing how well those needs have been met. Day to day you'll: * work as part of a multi-disciplinary team to design user focused and successful services · deliver designs that meet modern web standards, ensuring that key elements are built in from the outset · contribute to the development and continual enhancement of digital services, and be capable of working across multiple services where required · take ownership of design prototypes that seek to answer questions, and meet project priorities · partner with colleagues to create a consistent user experience · give input to the team and stakeholders on the relative priority of work · share expertise in how design decisions impact accessibility - internally and externally · communicate credibly with a wide range of digital delivery disciplines both internally and externally * a degree in design, human-computer interaction or relevant industry experience · demonstrable knowledge, experience in and passion for user centred design practices · proven experience working in a design environment on a range of projects, and designing interactions for the web and mobile · core skills which include sketching, prototyping and communicating design concepts · an interest in modern web standards and development practice Skills and experience You'll need experience of agile delivery and of forming close partnerships within digital service teams. You'll ideally have a degree in a design related subject, an interest in design history and the possibilities of the web, and an understanding of how form and function work together. You'll proactively seek new learning opportunities and welcome constructive criticism of your work. Essential You'll have: Desirable Ideally, you'll have: · the ability to clearly explain and discuss design challenges and possible solutions · some experience of prototyping using HTML & CSS · working knowledge of typography and its importance in communication · experience of using research to iterate and validate design choices Interaction Designer - Sheffield - Liverpool- 400/500 To find out more about Real please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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