Job Description: SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance LOCATION: Newport, South Wales(with some hybrid working available subject to our Hybrid Working Policy) TRAVEL REQUIRED: Occasional travel within the UK and internationally WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements ) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are looking for a Cyber Security Specialist to join our Digital Security Protection Team and be at the forefront of developing the next generation of defense systems. You will play a crucial role in defining and executing Cybersecurity Technologies and Procedures to mitigate both short and long-term threats and risks. Our team is involved in international initiatives and offers a dynamic and diverse environment. HOW YOU WILL CONTRIBUTE TO THE TEAM Define Security Policies and Technical Compliance Checks: Ensure continuous evaluation and impact assessment. Security Configuration Definition: Translate business requirements into security configurations and hardening for security products and business apps. Risk Assessment: Support the continuous assessment of our cybersecurity posture and identify new security countermeasures. Security Baselines & Features Definition: Define security baselines and features for defense technologies such as IAM and Active Directory. Security Automation: Support Sec Dev Ops and secure development automation initiatives. Ticketing System: You will use Remedy for authorisation of security related tickets covering: Administration rights, firewall changes, URL white listing ABOUT YOU Technical Compliance: Experience in defining and implementing security policies and technical compliance checks. Security Configuration: Proven ability to translate business requirements into security configurations and hardening. Risk Assessment: Strong skills in risk assessment and identifying security countermeasures. Defense Technologies: Knowledge in defining security baselines and features for defense technologies. Security Automation: Experience in Sec Dev Ops and secure development automation. Ticketing: Experience of using Remedy or similar ticketing systems Experience of customer interface between IT and end user Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Fixed term - Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
27/07/2026
Full time
Job Description: SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance LOCATION: Newport, South Wales(with some hybrid working available subject to our Hybrid Working Policy) TRAVEL REQUIRED: Occasional travel within the UK and internationally WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements ) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are looking for a Cyber Security Specialist to join our Digital Security Protection Team and be at the forefront of developing the next generation of defense systems. You will play a crucial role in defining and executing Cybersecurity Technologies and Procedures to mitigate both short and long-term threats and risks. Our team is involved in international initiatives and offers a dynamic and diverse environment. HOW YOU WILL CONTRIBUTE TO THE TEAM Define Security Policies and Technical Compliance Checks: Ensure continuous evaluation and impact assessment. Security Configuration Definition: Translate business requirements into security configurations and hardening for security products and business apps. Risk Assessment: Support the continuous assessment of our cybersecurity posture and identify new security countermeasures. Security Baselines & Features Definition: Define security baselines and features for defense technologies such as IAM and Active Directory. Security Automation: Support Sec Dev Ops and secure development automation initiatives. Ticketing System: You will use Remedy for authorisation of security related tickets covering: Administration rights, firewall changes, URL white listing ABOUT YOU Technical Compliance: Experience in defining and implementing security policies and technical compliance checks. Security Configuration: Proven ability to translate business requirements into security configurations and hardening. Risk Assessment: Strong skills in risk assessment and identifying security countermeasures. Defense Technologies: Knowledge in defining security baselines and features for defense technologies. Security Automation: Experience in Sec Dev Ops and secure development automation. Ticketing: Experience of using Remedy or similar ticketing systems Experience of customer interface between IT and end user Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Fixed term - Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance LOCATION: Newport, South Wales(with some hybrid working available subject to our Hybrid Working Policy) TRAVEL REQUIRED: Occasional travel within the UK and internationally WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements ) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are looking for a Cyber Security Specialist to join our Digital Security Protection Team and be at the forefront of developing the next generation of defense systems. You will play a crucial role in defining and executing Cybersecurity Technologies and Procedures to mitigate both short and long-term threats and risks. Our team is involved in international initiatives and offers a dynamic and diverse environment. HOW YOU WILL CONTRIBUTE TO THE TEAM Define Security Policies and Technical Compliance Checks: Ensure continuous evaluation and impact assessment. Security Configuration Definition: Translate business requirements into security configurations and hardening for security products and business apps. Risk Assessment: Support the continuous assessment of our cybersecurity posture and identify new security countermeasures. Security Baselines & Features Definition: Define security baselines and features for defense technologies such as IAM and Active Directory. Security Automation: Support Sec Dev Ops and secure development automation initiatives. Ticketing System: You will use Remedy for authorisation of security related tickets covering: Administration rights, firewall changes, URL white listing ABOUT YOU Technical Compliance: Experience in defining and implementing security policies and technical compliance checks. Security Configuration: Proven ability to translate business requirements into security configurations and hardening. Risk Assessment: Strong skills in risk assessment and identifying security countermeasures. Defense Technologies: Knowledge in defining security baselines and features for defense technologies. Security Automation: Experience in Sec Dev Ops and secure development automation. Ticketing: Experience of using Remedy or similar ticketing systems Experience of customer interface between IT and end user Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Fixed term - Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
27/07/2026
Full time
Job Description: SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance LOCATION: Newport, South Wales(with some hybrid working available subject to our Hybrid Working Policy) TRAVEL REQUIRED: Occasional travel within the UK and internationally WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements ) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? We are looking for a Cyber Security Specialist to join our Digital Security Protection Team and be at the forefront of developing the next generation of defense systems. You will play a crucial role in defining and executing Cybersecurity Technologies and Procedures to mitigate both short and long-term threats and risks. Our team is involved in international initiatives and offers a dynamic and diverse environment. HOW YOU WILL CONTRIBUTE TO THE TEAM Define Security Policies and Technical Compliance Checks: Ensure continuous evaluation and impact assessment. Security Configuration Definition: Translate business requirements into security configurations and hardening for security products and business apps. Risk Assessment: Support the continuous assessment of our cybersecurity posture and identify new security countermeasures. Security Baselines & Features Definition: Define security baselines and features for defense technologies such as IAM and Active Directory. Security Automation: Support Sec Dev Ops and secure development automation initiatives. Ticketing System: You will use Remedy for authorisation of security related tickets covering: Administration rights, firewall changes, URL white listing ABOUT YOU Technical Compliance: Experience in defining and implementing security policies and technical compliance checks. Security Configuration: Proven ability to translate business requirements into security configurations and hardening. Risk Assessment: Strong skills in risk assessment and identifying security countermeasures. Defense Technologies: Knowledge in defining security baselines and features for defense technologies. Security Automation: Experience in Sec Dev Ops and secure development automation. Ticketing: Experience of using Remedy or similar ticketing systems Experience of customer interface between IT and end user Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Fixed term - Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
27/07/2026
Full time
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you'll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role The Senior IT Infrastructure Engineer (M365, Azure, GCP & Identity) is responsible for the engineering, implementation, and operational support of Microsoft 365, Azure, Google Cloud Platform (GCP), and enterprise identity (AD/Entra). The role delivers secure, standardised, and automated solutions, translating architectural designs, standards, and roadmaps into robust, scalable platform implementations and operational services. Working as a senior technical expert within the engineering team, the role collaborates with Architecture, Security, Development, and Operations teams to ensure solutions are delivered, integrated, and operated effectively. It embeds security, resilience, automation, and operability by implementation, driving consistency and optimisation across M365, Azure, GCP, and Identity platforms. Through engineering excellence, the role reduces risk, complexity, and manual effort, improves resilience and service stability, and supports cost-efficient platform operations. What you will do Engineers and supports solutions across M365, Azure, GCP, and Identity, ensuring platforms, tooling, interfaces, and configurations are secure, resilient, automated, and operationally effective. Microsoft 365 Platforms: Implementation, configuration, and support of collaboration and productivity services (inc. Teams, Exchange, SharePoint, OneDrive, Intune), including governance controls, security settings, and lifecycle activities Azure Cloud: Deployment and support of landing zones, subscriptions, connectivity, platform services, and governance controls aligned to architectural standards Google Cloud Platform (GCP): Implementation and operational support of project structures, networking, workload environments, and security configurations Identity & Access: Engineering and operation of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, identity governance, and directory integration Cloud Security & Compliance: Implementation and maintenance of secure configurations, monitoring, logging, encryption, and policy enforcement across cloud and identity platforms Delivers and supports standardisation, automation, tooling, and consistency across cloud, workplace, and identity platforms What we're looking for 1. Solution Engineering & Operation Implement and operate infrastructure and platform solutions aligned to architectures, standards, and patterns Build, configure, and operate end-to-end cloud, M365, and identity solutions Act as senior escalation point for engineering and operational issues 2. Security, Resilience & Operability Implement and operate secure-by-design configurations Ensure resilience, recoverability, monitoring, and operational readiness are delivered and sustained 3. Roadmap Execution Deliver and operate roadmap initiatives and platform improvements Support planning and execution of engineering and operational changes 4. Cross-Domain Collaboration Work with Architecture, Security, Development, and Infrastructure teams to deliver integrated solutions Ensure solutions are tested, transitioned, and fully operational 5. Vendor & Technology Engagement Work with vendors to support implementation, operation, and issue resolution Contribute to platform, tooling, and operational improvements 6. Operational Governance & Support Ensure solutions align to standards and are maintained through BAU lifecycle Support incident, problem, and continuous service improvement activities 7. Automation, Standardisation & Optimisation Implement and operate automation-first solutions Reduce manual effort, technical debt, and complexity Improve stability, consistency, and operational efficiency at scale Operational Support Participate in an on call rota for priority incident support Leadership & Behavioural Expectations Operates as a senior engineer with strong ownership, accountability, and delivery focus. Ownership & Execution: Delivers reliable, secure solutions end-to-end, translating design into high-quality implementation Technical Leadership: Acts as SME across cloud, M365, and identity, resolving complex technical challenges Collaboration & Influence: Works effectively across teams, contributing to design decisions and stakeholder outcomes Adaptability & Improvement: Responds to challenges while driving automation, optimisation, and clear communication Qualification Extensive experience in engineering and supporting cloud, workplace, and identity platforms Strong expertise across: Microsoft 365 configuration, administration, and security Azure cloud engineering (deployments, governance, connectivity) GCP engineering (projects, networking, security, operations) Identity and access (Active Directory, Entra ID, authentication, access control) Security configuration and resilience practices Automation and operational tooling (PowerShell, scripts, IaC concepts) Strong troubleshooting and problem solving capability Experience working in enterprise scale environments What we offer you Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
27/07/2026
Full time
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role The Senior IT Infrastructure Engineer (M365, Azure, GCP & Identity) is responsible for the engineering, implementation, and operational support of Microsoft 365, Azure, Google Cloud Platform (GCP), and enterprise identity (AD/Entra). The role delivers secure, standardised, and automated solutions, translating architectural designs, standards, and roadmaps into robust, scalable platform implementations and operational services. Working as a senior technical expert within the engineering team, the role collaborates with Architecture, Security, Development, and Operations teams to ensure solutions are delivered, integrated, and operated effectively. It embeds security, resilience, automation, and operability by implementation, driving consistency and optimisation across M365, Azure, GCP, and Identity platforms. Through engineering excellence, the role reduces risk, complexity, and manual effort, improves resilience and service stability, and supports cost-efficient platform operations. What you will do Engineers and supports solutions across M365, Azure, GCP, and Identity, ensuring platforms, tooling, interfaces, and configurations are secure, resilient, automated, and operationally effective. Microsoft 365 Platforms: Implementation, configuration, and support of collaboration and productivity services (inc. Teams, Exchange, SharePoint, OneDrive, Intune), including governance controls, security settings, and lifecycle activities Azure Cloud: Deployment and support of landing zones, subscriptions, connectivity, platform services, and governance controls aligned to architectural standards Google Cloud Platform (GCP): Implementation and operational support of project structures, networking, workload environments, and security configurations Identity & Access: Engineering and operation of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, identity governance, and directory integration Cloud Security & Compliance: Implementation and maintenance of secure configurations, monitoring, logging, encryption, and policy enforcement across cloud and identity platforms Delivers and supports standardisation, automation, tooling, and consistency across cloud, workplace, and identity platforms What we're looking for 1. Solution Engineering & Operation Implement and operate infrastructure and platform solutions aligned to architectures, standards, and patterns Build, configure, and operate end-to-end cloud, M365, and identity solutions Act as senior escalation point for engineering and operational issues 2. Security, Resilience & Operability Implement and operate secure-by-design configurations Ensure resilience, recoverability, monitoring, and operational readiness are delivered and sustained 3. Roadmap Execution Deliver and operate roadmap initiatives and platform improvements Support planning and execution of engineering and operational changes 4. Cross-Domain Collaboration Work with Architecture, Security, Development, and Infrastructure teams to deliver integrated solutions Ensure solutions are tested, transitioned, and fully operational 5. Vendor & Technology Engagement Work with vendors to support implementation, operation, and issue resolution Contribute to platform, tooling, and operational improvements 6. Operational Governance & Support Ensure solutions align to standards and are maintained through BAU lifecycle Support incident, problem, and continuous service improvement activities 7. Automation, Standardisation & Optimisation Implement and operate automation-first solutions Reduce manual effort, technical debt, and complexity Improve stability, consistency, and operational efficiency at scale Operational Support Participate in an on call rota for priority incident support Leadership & Behavioural Expectations Operates as a senior engineer with strong ownership, accountability, and delivery focus. Ownership & Execution: Delivers reliable, secure solutions end-to-end, translating design into high-quality implementation Technical Leadership: Acts as SME across cloud, M365, and identity, resolving complex technical challenges Collaboration & Influence: Works effectively across teams, contributing to design decisions and stakeholder outcomes Adaptability & Improvement: Responds to challenges while driving automation, optimisation, and clear communication Qualification Extensive experience in engineering and supporting cloud, workplace, and identity platforms Strong expertise across: Microsoft 365 configuration, administration, and security Azure cloud engineering (deployments, governance, connectivity) GCP engineering (projects, networking, security, operations) Identity and access (Active Directory, Entra ID, authentication, access control) Security configuration and resilience practices Automation and operational tooling (PowerShell, scripts, IaC concepts) Strong troubleshooting and problem solving capability Experience working in enterprise scale environments What we offer you Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you'll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what's not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title: Infor M3 Senior Presales Solutions Consultant/Architect Location: Home-based with travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) Diversity and Inclusion are close to our hearts. Role Overview As a Senior Presales Solution Consultant/Solution Architect, you will join a global team of 4 professionals and report directly to our Solution Director for M3. At Columbus, we are scaling up to transform how we deliver solutions and win customer trust. As a Presales Solution Consultant on our team, you will be an important member of our pre sale efforts, combining business acumen and exceptional presentation skills to position Columbus as the trusted partner of choice for our clients. Responsibilities Working closely with sales representatives to define opportunity specific strategies and guide customers toward customised solutions and projects Lead discovery meetings, pitch solutions, and participate in road mapping discussions to position Columbus as the customer's trusted advisor Respond to RFx requests, scope solutions, craft messaging, and prepare impactful customer facing presentations Take charge of opportunities alongside sales reps, coordinating with consultants and specialists to deliver cohesive and effective solutions Develop a specialty in industries, products, or methodologies to provide specialised presales efforts and deliver compelling demos of the Infor M3 Cloud Suites and other solutions Contribute to the development of services, participate in training initiatives, and enhance ways of working by updating templates, evaluating processes, and supporting organisational improvements Help customers and colleagues with a strong start to projects, transitioning from the presales phase and into the project, to ensure a safe pair of hands until the main project is well underway Travel and Hybrid Working We provide flexibility to achieve an effective work life balance. Work from home or at one of our Cubo offices around the UK. On site consultancy time is offered if requested, with flexibility around travel and overnight stays. On site work is planned in advance, within 2 week blocks. We encourage customer facing roles to appear in the office at least once a month for meetings, but you can work from Nottingham HQ or any Cubo office regularly if preferred. About You (The Essentials) Experienced in a similar commercial presale or Consultant role. Significant experience working with the Infor M3 ERP or Infor Cloud Suites. A minimum of 5+ years of experience. Experience of working in a partner environment. Exceptional communication and presentation skills. Full driver's licence and access to a vehicle. Curious, looking to challenge the status quo and improve. Collaborates well with both internal and external colleagues. Committed to personal development and becoming a Trusted Advisor in your field. What we can offer 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Air conditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in house Free Beer and Fizz every day (2 - 5 pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance 4 Salary Cycle to Work Scheme £2,500 payment for successful candidate referrals Flexi phone upgrade scheme (if eligible) Plus many more - check out our careers pages for details Employee Wellbeing Program Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Line) Mental health first aiders Virtual suggestion boxes
27/07/2026
Full time
Job Title: Infor M3 Senior Presales Solutions Consultant/Architect Location: Home-based with travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) Diversity and Inclusion are close to our hearts. Role Overview As a Senior Presales Solution Consultant/Solution Architect, you will join a global team of 4 professionals and report directly to our Solution Director for M3. At Columbus, we are scaling up to transform how we deliver solutions and win customer trust. As a Presales Solution Consultant on our team, you will be an important member of our pre sale efforts, combining business acumen and exceptional presentation skills to position Columbus as the trusted partner of choice for our clients. Responsibilities Working closely with sales representatives to define opportunity specific strategies and guide customers toward customised solutions and projects Lead discovery meetings, pitch solutions, and participate in road mapping discussions to position Columbus as the customer's trusted advisor Respond to RFx requests, scope solutions, craft messaging, and prepare impactful customer facing presentations Take charge of opportunities alongside sales reps, coordinating with consultants and specialists to deliver cohesive and effective solutions Develop a specialty in industries, products, or methodologies to provide specialised presales efforts and deliver compelling demos of the Infor M3 Cloud Suites and other solutions Contribute to the development of services, participate in training initiatives, and enhance ways of working by updating templates, evaluating processes, and supporting organisational improvements Help customers and colleagues with a strong start to projects, transitioning from the presales phase and into the project, to ensure a safe pair of hands until the main project is well underway Travel and Hybrid Working We provide flexibility to achieve an effective work life balance. Work from home or at one of our Cubo offices around the UK. On site consultancy time is offered if requested, with flexibility around travel and overnight stays. On site work is planned in advance, within 2 week blocks. We encourage customer facing roles to appear in the office at least once a month for meetings, but you can work from Nottingham HQ or any Cubo office regularly if preferred. About You (The Essentials) Experienced in a similar commercial presale or Consultant role. Significant experience working with the Infor M3 ERP or Infor Cloud Suites. A minimum of 5+ years of experience. Experience of working in a partner environment. Exceptional communication and presentation skills. Full driver's licence and access to a vehicle. Curious, looking to challenge the status quo and improve. Collaborates well with both internal and external colleagues. Committed to personal development and becoming a Trusted Advisor in your field. What we can offer 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Air conditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in house Free Beer and Fizz every day (2 - 5 pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance 4 Salary Cycle to Work Scheme £2,500 payment for successful candidate referrals Flexi phone upgrade scheme (if eligible) Plus many more - check out our careers pages for details Employee Wellbeing Program Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Line) Mental health first aiders Virtual suggestion boxes
Job Title: Infor M3 Senior Presales Solutions Consultant/Architect Location: Home-based with travel to client sites or Columbus offices as required. Salary: Negotiable (We aim to improve your current package). Bonus: Yes Holiday: 25 days, plus bank holidays (increasing with service). Medical Insurance: Yes (terms apply) plus additional health cashback plan. Hours: Full time (36.5 hours per week). Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus office within 35 miles). Role Overview As a Senior Presales Solution Consultant/Architect you will join a global team of four professionals and report directly to our Solution Director for M3. You will be an essential member of our presales efforts, combining business acumen and exceptional presentation skills to position Columbus as the customer's trusted partner. Responsibilities Work closely with sales representatives to define opportunity specific strategies and guide customers toward customised solutions and projects. Lead discovery meetings, pitch solutions, and participate in road mapping discussions to position Columbus as the customer's trusted advisor. Respond to RFx requests, scope solutions, craft messaging, and prepare impactful customer facing presentations. Take charge of opportunities alongside sales reps, coordinating with consultants and specialists to deliver cohesive and effective solutions. Develop a speciality in industries, products, or methodologies to provide specialised presales efforts and deliver compelling demos of the Infor M3 Cloud Suites and other solutions. Contribute to the development of services, participate in training initiatives, and enhance ways of working by updating templates, evaluating processes, and supporting organisational improvements. Help customers and colleagues with a strong start to projects, transitioning from the presales phase into the project, ensuring a safe pair of hands until the main project is well underway. Qualifications Experienced in a similar commercial presale or consulting role. Significant experience working with the Infor M3 ERP or Infor Cloud Suites. Minimum of five years of experience. Experience working in a partner environment. Exceptional communication and presentation skills. Full driver's licence and access to a vehicle. Curious, looking to challenge the status quo and improve. Collaborates well with both internal and external colleagues. Committed to personal development and becoming a trusted advisor in your field. Benefits 25 days annual leave (increasing with service). Columbus Benefits Hub - discounts on tickets, shopping, car leasing, holidays, food and more. Enhanced maternity pay. Access to free training courses delivered by Columbus Academy. Free Microsoft certifications and access to Microsoft Learn. Modern air conditioned office spaces fully managed by Cubo (multiple UK locations). Free barista coffee and hot drinks made in house. Free beer and fizz every day (2-5pm). Casual dress code in our offices. Personal pension plan. Life assurance four times your salary. Cycle to work scheme. £2,500 payment for successful candidate referrals. Flexi phone upgrade scheme (if eligible). Employee wellbeing program, including free 24/7 access to Cubo gym(s), vitality medical insurance, Westfield health cash plan, mental health first aiders, and virtual suggestion boxes. This position complies with the Equal Opportunity Act. We provide equal opportunities for all and encourage applications from all backgrounds.
27/07/2026
Full time
Job Title: Infor M3 Senior Presales Solutions Consultant/Architect Location: Home-based with travel to client sites or Columbus offices as required. Salary: Negotiable (We aim to improve your current package). Bonus: Yes Holiday: 25 days, plus bank holidays (increasing with service). Medical Insurance: Yes (terms apply) plus additional health cashback plan. Hours: Full time (36.5 hours per week). Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus office within 35 miles). Role Overview As a Senior Presales Solution Consultant/Architect you will join a global team of four professionals and report directly to our Solution Director for M3. You will be an essential member of our presales efforts, combining business acumen and exceptional presentation skills to position Columbus as the customer's trusted partner. Responsibilities Work closely with sales representatives to define opportunity specific strategies and guide customers toward customised solutions and projects. Lead discovery meetings, pitch solutions, and participate in road mapping discussions to position Columbus as the customer's trusted advisor. Respond to RFx requests, scope solutions, craft messaging, and prepare impactful customer facing presentations. Take charge of opportunities alongside sales reps, coordinating with consultants and specialists to deliver cohesive and effective solutions. Develop a speciality in industries, products, or methodologies to provide specialised presales efforts and deliver compelling demos of the Infor M3 Cloud Suites and other solutions. Contribute to the development of services, participate in training initiatives, and enhance ways of working by updating templates, evaluating processes, and supporting organisational improvements. Help customers and colleagues with a strong start to projects, transitioning from the presales phase into the project, ensuring a safe pair of hands until the main project is well underway. Qualifications Experienced in a similar commercial presale or consulting role. Significant experience working with the Infor M3 ERP or Infor Cloud Suites. Minimum of five years of experience. Experience working in a partner environment. Exceptional communication and presentation skills. Full driver's licence and access to a vehicle. Curious, looking to challenge the status quo and improve. Collaborates well with both internal and external colleagues. Committed to personal development and becoming a trusted advisor in your field. Benefits 25 days annual leave (increasing with service). Columbus Benefits Hub - discounts on tickets, shopping, car leasing, holidays, food and more. Enhanced maternity pay. Access to free training courses delivered by Columbus Academy. Free Microsoft certifications and access to Microsoft Learn. Modern air conditioned office spaces fully managed by Cubo (multiple UK locations). Free barista coffee and hot drinks made in house. Free beer and fizz every day (2-5pm). Casual dress code in our offices. Personal pension plan. Life assurance four times your salary. Cycle to work scheme. £2,500 payment for successful candidate referrals. Flexi phone upgrade scheme (if eligible). Employee wellbeing program, including free 24/7 access to Cubo gym(s), vitality medical insurance, Westfield health cash plan, mental health first aiders, and virtual suggestion boxes. This position complies with the Equal Opportunity Act. We provide equal opportunities for all and encourage applications from all backgrounds.
Transactional Services Manager / Associate Director Department: Advisory Employment Type: Permanent - Full Time Location: London Description We are currently seeking a Transaction Services Manager/Associate Director to join our London office on a full-time permanent basis. Kreston Reeves Corporate Finance specialises in providing transaction and lead advisory services to privately owned, owner managed and small/mid market cap listed companies. Transaction values are typically in the £1 million to £50 million range and include both domestic and cross border projects. The Transaction Services team acts for businesses across all sectors, assisting on a range of transactions including buy side advisory, financial due diligence on pre acquisition / vendor / pre lend / private equity transactions, completion reviews and undertakes reporting accountant roles on listings. About the role Support the delivery of Corporate Finance assignments, working under supervision and ensuring appropriate Director/Partner involvement and sign off Review and maintain core financial datapacks, reports and other client facing documentation Monitor project progress, manage junior team members, and maintain clear communication with clients and internal stakeholders Ensure client work is delivered within budget and in line with agreed service line standards Act as a point of contact on assigned workstreams and attend internal and external business development events What we're looking for The ideal candidate will be ACA qualified or equivalent Several years experience within Transactional Services Experience of managing a team on ongoing multiple projects Analytical skills and attention to detail Good commercial and well organised approach Financial Modelling - clear understanding of financial models and their context and impact What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 (manager) or 27.5 (associate director) days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office / 2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing - Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest free season ticket loan (London only), interest free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
27/07/2026
Full time
Transactional Services Manager / Associate Director Department: Advisory Employment Type: Permanent - Full Time Location: London Description We are currently seeking a Transaction Services Manager/Associate Director to join our London office on a full-time permanent basis. Kreston Reeves Corporate Finance specialises in providing transaction and lead advisory services to privately owned, owner managed and small/mid market cap listed companies. Transaction values are typically in the £1 million to £50 million range and include both domestic and cross border projects. The Transaction Services team acts for businesses across all sectors, assisting on a range of transactions including buy side advisory, financial due diligence on pre acquisition / vendor / pre lend / private equity transactions, completion reviews and undertakes reporting accountant roles on listings. About the role Support the delivery of Corporate Finance assignments, working under supervision and ensuring appropriate Director/Partner involvement and sign off Review and maintain core financial datapacks, reports and other client facing documentation Monitor project progress, manage junior team members, and maintain clear communication with clients and internal stakeholders Ensure client work is delivered within budget and in line with agreed service line standards Act as a point of contact on assigned workstreams and attend internal and external business development events What we're looking for The ideal candidate will be ACA qualified or equivalent Several years experience within Transactional Services Experience of managing a team on ongoing multiple projects Analytical skills and attention to detail Good commercial and well organised approach Financial Modelling - clear understanding of financial models and their context and impact What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 (manager) or 27.5 (associate director) days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office / 2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing - Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest free season ticket loan (London only), interest free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
We have a fantastic opportunity to join the Business Analysis team at Greggs as a Senior Business Analyst. You will join our IT & Business Change team at Greggs House Innovate. Reporting in to our Business Analysis Manager, the role will be responsible for undertaking business analysis across a range of business areas and opportunities. We can offer you: Management Bonus Scheme which is worth up to 12.5% of your salary Pension scheme with matching employer contributions up to 7% Colleague discount, up to 50% off our own-produced products Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day The opportunity to purchase additional annual leave twice a year Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate Private Medical Insurance which is free for you and subsidised for your dependants Income Protection should you become unable to work due to long-term sickness Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers Career progression and learning and development opportunities A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another About the role This is a full-time role, however flexibility in this will be considered We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role The base location for this role is Greggs Innovate House, Balliol Business Park, Benton Lane, Newcastle NE12 8EW What you'll do Bring visibility and rationale to business improvement opportunities and demonstrate measurable benefits upon which decisions can be made through documentation of as-is processes, to-be designs and gap analysis. Undertake the work necessary to elicit, challenge and document business and system requirements and evaluate supporting information systems Define, Measure and Analyse opportunities to feed into business cases taking account of business-as-usual costs as well as costs of implementation of any Improvements, ensuring benefit realisation monitoring and Control is built into proposals (DMAIC) Facilitate workshops across stakeholder groups to capture and challenge business requirements and / or gain buy-in to changes Prepare programme and project reporting and documentation as appropriate Actively contribute to enhancing business analysis methods and techniques, including the effective use of fit-gap analysis to ensure alignment between business processes and new systems Experience in end-to-end (E2E) process mapping, capturing and analysing 'as-is' and 'to-be' states to identify inefficiencies, opportunities for improvement, and ensure alignment across business functions and supporting systems Support the move towards automated decisioning, ensuring appropriate governance for what should and shouldn't be automated About you You will fit right into this role if you: Have a track record of forming and strengthening trusted relationships with business stakeholders Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools) Can demonstrate excellent organisational skills with strong attention to detail Have the proven ability to work cross functionally and collaboratively Have experience of influencing cross functionally and to Director Level Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams Are self-motivated with the ability to work under pressure and using own initiative Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together Are supportive of an inclusive culture - recognising and valuing that difference is good Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs. Salary Circa £50,000 per annum, depending on experience Frequency Annual Job Reference greggs/TP/59660/60250 Contract Type Permanent Contract Details Monday to Friday, however some flexibility may be required depending on business needs Contract Hours Full time Closing Date 7 August, 2026 Job Category Head Office Business Unit IT & Business Change Location Newcastle upon Tyne, United Kingdom
27/07/2026
Full time
We have a fantastic opportunity to join the Business Analysis team at Greggs as a Senior Business Analyst. You will join our IT & Business Change team at Greggs House Innovate. Reporting in to our Business Analysis Manager, the role will be responsible for undertaking business analysis across a range of business areas and opportunities. We can offer you: Management Bonus Scheme which is worth up to 12.5% of your salary Pension scheme with matching employer contributions up to 7% Colleague discount, up to 50% off our own-produced products Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day The opportunity to purchase additional annual leave twice a year Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate Private Medical Insurance which is free for you and subsidised for your dependants Income Protection should you become unable to work due to long-term sickness Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers Career progression and learning and development opportunities A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another About the role This is a full-time role, however flexibility in this will be considered We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role The base location for this role is Greggs Innovate House, Balliol Business Park, Benton Lane, Newcastle NE12 8EW What you'll do Bring visibility and rationale to business improvement opportunities and demonstrate measurable benefits upon which decisions can be made through documentation of as-is processes, to-be designs and gap analysis. Undertake the work necessary to elicit, challenge and document business and system requirements and evaluate supporting information systems Define, Measure and Analyse opportunities to feed into business cases taking account of business-as-usual costs as well as costs of implementation of any Improvements, ensuring benefit realisation monitoring and Control is built into proposals (DMAIC) Facilitate workshops across stakeholder groups to capture and challenge business requirements and / or gain buy-in to changes Prepare programme and project reporting and documentation as appropriate Actively contribute to enhancing business analysis methods and techniques, including the effective use of fit-gap analysis to ensure alignment between business processes and new systems Experience in end-to-end (E2E) process mapping, capturing and analysing 'as-is' and 'to-be' states to identify inefficiencies, opportunities for improvement, and ensure alignment across business functions and supporting systems Support the move towards automated decisioning, ensuring appropriate governance for what should and shouldn't be automated About you You will fit right into this role if you: Have a track record of forming and strengthening trusted relationships with business stakeholders Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools) Can demonstrate excellent organisational skills with strong attention to detail Have the proven ability to work cross functionally and collaboratively Have experience of influencing cross functionally and to Director Level Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams Are self-motivated with the ability to work under pressure and using own initiative Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together Are supportive of an inclusive culture - recognising and valuing that difference is good Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs. Salary Circa £50,000 per annum, depending on experience Frequency Annual Job Reference greggs/TP/59660/60250 Contract Type Permanent Contract Details Monday to Friday, however some flexibility may be required depending on business needs Contract Hours Full time Closing Date 7 August, 2026 Job Category Head Office Business Unit IT & Business Change Location Newcastle upon Tyne, United Kingdom
Llywodraeth Cymru / Welsh Government
Newtown, Powys
The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate's name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity. Vacancy title Technical Project Manager 21/08/2026, 16:00 Advertising basis Permanent A starting salary between £47,675 and £52,557 will be offered to the successful candidate based on their skills, knowledge, experience and performance at interview. This range is not negotiable. Salary range or pay band SEO £47,675 to £56,445 Work pattern Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group Enterprise, Connectivity and Energy Group Directorate Economic Development - Operations Branch Property Infrastructure Location (s) Mid Wales, North Wales Main office base Newtown Purpose of post The Property Infrastructure Division's vision is to help create modern and connected property infrastructure (sites and premises) to meet the needs of business in all parts of Wales to maximise regional economic benefits. The Division is a commercially focused, customer facing team with skills in a range of built environment professions. The Property Delivery Plan seeks to deliver a rolling programme of 300,000 sq ft p.a. of new premises together with investment ready sites with an estimated capex of £200M over the next 10 years. Recent examples include the delivery of a new 50,000sq ft advanced build employment premises at Rhyd y Blew, Ebbw Vale, and 32,500 sq ft of employment premises at Cross Hands in Carmarthenshire. Both developments achieved Net Zero Carbon in Use Standard. The post holder will be responsible for delivering key capital and property projects on behalf of the Welsh Government. Projects may involve the construction, extension or alteration of commercial and industrial buildings, delivery of civil engineering projects and mains services and remediation of contaminated sites. The post-holder will provide technical, delivery and assurance decision making on a range of technical programmes and projects which achieve an impact for the economy and be accountable for managing, monitoring and evaluation of those projects and programmes and associated budgets. The post holder will act independently and provide specialist construction, engineering, procurement and project delivery advice and recommendations to the Property team and to other parts of the WG. The post holder needs to be an experienced built environment professional with experience in the management and delivery of construction/infrastructure projects. Knowledge of contract law is required, and they must operate credibly both within Welsh Government and with external stakeholders. Key tasks Lead and manage project teams and specialist consultants/contractors to deliver key projects within agreed timescales and budgets, including cashflow forecasts, risk and time schedule management. Prepare and review project briefs and specifications and tender enquiry/procurement documents. Management of procurement activities, creating new contracts. Develop best practice on projects/partnerships and critically appraise, evaluate and monitor the performance to secure value for money and compliance. Promote excellence in design and use of materials as part of the Welsh Government's Sustainable Development and Net Zero objectives utilising appropriate policy tools. Provide specialist construction and engineering advice to the project teams within Enterprise, Connectivity and Energy Group and other Government Departments. Prepare Ministerial Advice/Briefs and advice to the Property Leadership team to obtain approval for projects. Implement and manage procedures to comply with relevant statutory regulations including Environmental, Health and Safety and Sustainability Duties. Participate and represent the Department on various committees and working groups. The work of the Property Infrastructure Division is of critical importance in ensuring the Welsh Governments meets its challenging Mission to deliver economic resilience and reconstruction, supporting the development of new industries in Wales, meeting the challenge of climate change and delivering positive economic outcomes for all parts of Wales. These posts offer an outstanding opportunity to work in a high-profile area of project delivery, supporting wider department and Welsh Government objectives for economic development activity in Wales. The role offers opportunity for post holders to broaden careers and become involved in some of the most exciting and significant property projects happening in Wales, with diversity of both scale and location. Other vacancy related information In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Technical. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. If your application is successful at sift, you will be invited to attend an interview. A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months. A test on 'Experience' will be required at 'Stage 2 - interview'. More information will be provided in the invitations to that stage. CVs will not be scored but will be used by the panel to gain a fuller understanding of your experience and employment history. This post requires regular attendance at an office location in Mid or North Wales. The post requires travel across Mid and North Wales to visit sites and premises. Visits generally range between weekly and monthly depending on the nature and stage of the project. This role may require occasional travel to other Welsh Government offices or sites in other parts of Wales from time to time. Sites could be in remote locations, not easily accessible by public transport, therefore a full driving licence is required. Chartered member of an appropriate professional body (see below), or working towards becoming chartered: Association of Project Management Chartered Association of Building Engineers (CABE) Chartered Institution of Building Services Engineers (CIBSE) Chartered Institution of Highways & Transportation (CIHT) Chartered Institution of Water and Environmental Management (CIWEM) Institution of Civil Engineers (ICE) Institution of Engineering Designers (IED) Institution of Engineering and Technology (IET) Institute of Highway Engineers (IHE) Institution of Royal Engineers (InstRE) Institute of Materials, Minerals and Mining (IOthiM3) Institution of Structural Engineers (IStructE) Royal Institution of British Architects Chartered Institute of Building (CIOB) Royal Institution of Chartered Surveyors (RICS) Vetting level Basic Number of posts 1 Contact point for further information regarding the post Welsh language requirements Welsh language requirements 3 - Welsh language skills are not essential for this opportunity; you do not need Welsh language skills to apply. However, as the Welsh Government is a bilingual organisation, Welsh language skills are desirable and will be considered if two or more candidates receive the same score at the application or interview stage. Understanding by reading 1 - Can read some basic words and phrases with understanding Speaking and being understood 1 - Can hold a basic conversation in Welsh Understanding by listening 1 - Can understand parts of a basic conversation Writing and being understood 1 - Can write basic messages on everyday topics Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our AI candidate guidance for more information on appropriate and inappropriate use. Selection Process and Stages Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. It raises performance and improves diversity and inclusivity. The selection process and stages are: Number of Stages: 2 stage process Stage 1 Application Form Stage 2 Interview Behaviours We'll assess you against these Behaviour criteria during the selection process. Behaviour 1: Making Effective Decisions Present strong recommendations in a timely manner outlining the consideration of other options, costs, benefits and risks. This will be tested at stage 2: Interview Behaviour 2: Leadership Ensure colleagues and stakeholders have a clear understanding of objectives, activities and time-frames. This will be tested at stage 2: Interview Behaviour 3: Managing a Quality Service Identify risks and resolve issues efficiently This will be tested at stage 2: Interview . click apply for full job details
27/07/2026
Full time
The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate's name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity. Vacancy title Technical Project Manager 21/08/2026, 16:00 Advertising basis Permanent A starting salary between £47,675 and £52,557 will be offered to the successful candidate based on their skills, knowledge, experience and performance at interview. This range is not negotiable. Salary range or pay band SEO £47,675 to £56,445 Work pattern Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group Enterprise, Connectivity and Energy Group Directorate Economic Development - Operations Branch Property Infrastructure Location (s) Mid Wales, North Wales Main office base Newtown Purpose of post The Property Infrastructure Division's vision is to help create modern and connected property infrastructure (sites and premises) to meet the needs of business in all parts of Wales to maximise regional economic benefits. The Division is a commercially focused, customer facing team with skills in a range of built environment professions. The Property Delivery Plan seeks to deliver a rolling programme of 300,000 sq ft p.a. of new premises together with investment ready sites with an estimated capex of £200M over the next 10 years. Recent examples include the delivery of a new 50,000sq ft advanced build employment premises at Rhyd y Blew, Ebbw Vale, and 32,500 sq ft of employment premises at Cross Hands in Carmarthenshire. Both developments achieved Net Zero Carbon in Use Standard. The post holder will be responsible for delivering key capital and property projects on behalf of the Welsh Government. Projects may involve the construction, extension or alteration of commercial and industrial buildings, delivery of civil engineering projects and mains services and remediation of contaminated sites. The post-holder will provide technical, delivery and assurance decision making on a range of technical programmes and projects which achieve an impact for the economy and be accountable for managing, monitoring and evaluation of those projects and programmes and associated budgets. The post holder will act independently and provide specialist construction, engineering, procurement and project delivery advice and recommendations to the Property team and to other parts of the WG. The post holder needs to be an experienced built environment professional with experience in the management and delivery of construction/infrastructure projects. Knowledge of contract law is required, and they must operate credibly both within Welsh Government and with external stakeholders. Key tasks Lead and manage project teams and specialist consultants/contractors to deliver key projects within agreed timescales and budgets, including cashflow forecasts, risk and time schedule management. Prepare and review project briefs and specifications and tender enquiry/procurement documents. Management of procurement activities, creating new contracts. Develop best practice on projects/partnerships and critically appraise, evaluate and monitor the performance to secure value for money and compliance. Promote excellence in design and use of materials as part of the Welsh Government's Sustainable Development and Net Zero objectives utilising appropriate policy tools. Provide specialist construction and engineering advice to the project teams within Enterprise, Connectivity and Energy Group and other Government Departments. Prepare Ministerial Advice/Briefs and advice to the Property Leadership team to obtain approval for projects. Implement and manage procedures to comply with relevant statutory regulations including Environmental, Health and Safety and Sustainability Duties. Participate and represent the Department on various committees and working groups. The work of the Property Infrastructure Division is of critical importance in ensuring the Welsh Governments meets its challenging Mission to deliver economic resilience and reconstruction, supporting the development of new industries in Wales, meeting the challenge of climate change and delivering positive economic outcomes for all parts of Wales. These posts offer an outstanding opportunity to work in a high-profile area of project delivery, supporting wider department and Welsh Government objectives for economic development activity in Wales. The role offers opportunity for post holders to broaden careers and become involved in some of the most exciting and significant property projects happening in Wales, with diversity of both scale and location. Other vacancy related information In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Technical. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. If your application is successful at sift, you will be invited to attend an interview. A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months. A test on 'Experience' will be required at 'Stage 2 - interview'. More information will be provided in the invitations to that stage. CVs will not be scored but will be used by the panel to gain a fuller understanding of your experience and employment history. This post requires regular attendance at an office location in Mid or North Wales. The post requires travel across Mid and North Wales to visit sites and premises. Visits generally range between weekly and monthly depending on the nature and stage of the project. This role may require occasional travel to other Welsh Government offices or sites in other parts of Wales from time to time. Sites could be in remote locations, not easily accessible by public transport, therefore a full driving licence is required. Chartered member of an appropriate professional body (see below), or working towards becoming chartered: Association of Project Management Chartered Association of Building Engineers (CABE) Chartered Institution of Building Services Engineers (CIBSE) Chartered Institution of Highways & Transportation (CIHT) Chartered Institution of Water and Environmental Management (CIWEM) Institution of Civil Engineers (ICE) Institution of Engineering Designers (IED) Institution of Engineering and Technology (IET) Institute of Highway Engineers (IHE) Institution of Royal Engineers (InstRE) Institute of Materials, Minerals and Mining (IOthiM3) Institution of Structural Engineers (IStructE) Royal Institution of British Architects Chartered Institute of Building (CIOB) Royal Institution of Chartered Surveyors (RICS) Vetting level Basic Number of posts 1 Contact point for further information regarding the post Welsh language requirements Welsh language requirements 3 - Welsh language skills are not essential for this opportunity; you do not need Welsh language skills to apply. However, as the Welsh Government is a bilingual organisation, Welsh language skills are desirable and will be considered if two or more candidates receive the same score at the application or interview stage. Understanding by reading 1 - Can read some basic words and phrases with understanding Speaking and being understood 1 - Can hold a basic conversation in Welsh Understanding by listening 1 - Can understand parts of a basic conversation Writing and being understood 1 - Can write basic messages on everyday topics Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our AI candidate guidance for more information on appropriate and inappropriate use. Selection Process and Stages Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. It raises performance and improves diversity and inclusivity. The selection process and stages are: Number of Stages: 2 stage process Stage 1 Application Form Stage 2 Interview Behaviours We'll assess you against these Behaviour criteria during the selection process. Behaviour 1: Making Effective Decisions Present strong recommendations in a timely manner outlining the consideration of other options, costs, benefits and risks. This will be tested at stage 2: Interview Behaviour 2: Leadership Ensure colleagues and stakeholders have a clear understanding of objectives, activities and time-frames. This will be tested at stage 2: Interview Behaviour 3: Managing a Quality Service Identify risks and resolve issues efficiently This will be tested at stage 2: Interview . click apply for full job details
Service Delivery ManagerApplylocations: GB - Bristol - Coldharbour Lane: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary £50k - £60kLeonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equityAre you ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You'll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture.What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability.Core areas (must have): Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery.Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: LocationThis role can be based at one of our UK sites, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
27/07/2026
Full time
Service Delivery ManagerApplylocations: GB - Bristol - Coldharbour Lane: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary £50k - £60kLeonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equityAre you ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You'll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture.What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability.Core areas (must have): Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery.Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: LocationThis role can be based at one of our UK sites, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
Job Description: At Leonardo, we solve real-world engineering challenges, designing and developing mission critical solutions that power some of the world's most advanced defence and security systems. Your work will contribute to the Typhoon radar programme which includes the largest single programme being delivered from the Edinburgh site. Next generation ESCAN radars are now in full scale production and being delivered to our customer on the front line, where we strive to provide key functionality and capability to meet the customer operational requirements. We are recruiting for a Lead Systems Engineer to lead the operational evaluation for the Typhoon ECRS Mk0 (ESCAN) radar against the operational Fitness for Purpose (FFP) criteria. FFP is a non-contractual framework that has been agreed between Euroradar and our purchaser, BAESYSTEMS, to aid the prioritisation of System Problem Reports (SysPRs) with the aim of reaching an acceptable level of product maturity against agreed operationally relevant criteria. The Lead Systems Engineer will lead a team responsible for: Product gap analysis against operationally relevant scenarios Problem Report identification and sentencing Problem Report prioritisation Identifying when maturity goals are met. Supporting compliance statements against the Specification Co ordinate the agile 'on train' maturity assessment activities through the Product Manager and technical leadership team, which will be delivered by those SMEs. Planning and presentation of maturity point reviews with key internal and external stakeholders. Identifying clear gaps in product maturity and support the sentencing of SySPRs As Lead Systems Engineer, you will work within the Typhoon delivery sector, leading and co ordinating the Leonardo UK Systems Engineering activity for evaluating the Mk0 radar product maturity for the Entry Into Service product. There are two software development releases planned to deliver an operationally capable radar that meets the specification. The candidate will need to be highly motivated and able to define and lead activities for producing maturity metrics and analysis tools to present product maturity to the Chief Engineer and Technical Director to ensure that we focus on the correct changes to meet FFP and compliance objectives. This role presents an opportunity to be at the heart of the success of the Typhoon ECRS Mk0 Radar System, achieving customer satisfaction with this product. This role is pivotal to the reputation and the future business winning success for Leonardo. In the role you will report to the Leonardo UK Chief Systems Engineer. Key Skills Experience of Radar Systems Design and/or Qualification at a Lead Engineer level. Familiarity with the principles of Pulsed Doppler radar waveform design and signal processing implementation. Familiarity with the principles of Radar tracking and trade offs against supporting detection schemes. Experience of certification to recognised standards including experience in Integration, Test, Evaluation and Acceptance (ITEA). Experience of data analysis from radar flight trials. Excellent written and verbal communication skills Ability to obtain SC security clearance and work within UKEO and US ITAR TAA restrictions. Experience of working with a variety of internal and external stakeholders of varying seniorities, with a demonstrable ability to make, and help teams make, timely decisions. What else would help A 2:1 or higher in a relevant engineering or science based honours degree Chartered Engineer status is desirable. Experience of the application of the regulatory environment for airborne products, e.g. MAA, EASA. Experience of delivering training and awareness courses. Experience with any of the following tools: Matlab, Simulink, Siemens Teamcenter, IBM DOORS. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they're key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Edinburgh Contract Type Permanent Hybrid Working Onsite
27/07/2026
Full time
Job Description: At Leonardo, we solve real-world engineering challenges, designing and developing mission critical solutions that power some of the world's most advanced defence and security systems. Your work will contribute to the Typhoon radar programme which includes the largest single programme being delivered from the Edinburgh site. Next generation ESCAN radars are now in full scale production and being delivered to our customer on the front line, where we strive to provide key functionality and capability to meet the customer operational requirements. We are recruiting for a Lead Systems Engineer to lead the operational evaluation for the Typhoon ECRS Mk0 (ESCAN) radar against the operational Fitness for Purpose (FFP) criteria. FFP is a non-contractual framework that has been agreed between Euroradar and our purchaser, BAESYSTEMS, to aid the prioritisation of System Problem Reports (SysPRs) with the aim of reaching an acceptable level of product maturity against agreed operationally relevant criteria. The Lead Systems Engineer will lead a team responsible for: Product gap analysis against operationally relevant scenarios Problem Report identification and sentencing Problem Report prioritisation Identifying when maturity goals are met. Supporting compliance statements against the Specification Co ordinate the agile 'on train' maturity assessment activities through the Product Manager and technical leadership team, which will be delivered by those SMEs. Planning and presentation of maturity point reviews with key internal and external stakeholders. Identifying clear gaps in product maturity and support the sentencing of SySPRs As Lead Systems Engineer, you will work within the Typhoon delivery sector, leading and co ordinating the Leonardo UK Systems Engineering activity for evaluating the Mk0 radar product maturity for the Entry Into Service product. There are two software development releases planned to deliver an operationally capable radar that meets the specification. The candidate will need to be highly motivated and able to define and lead activities for producing maturity metrics and analysis tools to present product maturity to the Chief Engineer and Technical Director to ensure that we focus on the correct changes to meet FFP and compliance objectives. This role presents an opportunity to be at the heart of the success of the Typhoon ECRS Mk0 Radar System, achieving customer satisfaction with this product. This role is pivotal to the reputation and the future business winning success for Leonardo. In the role you will report to the Leonardo UK Chief Systems Engineer. Key Skills Experience of Radar Systems Design and/or Qualification at a Lead Engineer level. Familiarity with the principles of Pulsed Doppler radar waveform design and signal processing implementation. Familiarity with the principles of Radar tracking and trade offs against supporting detection schemes. Experience of certification to recognised standards including experience in Integration, Test, Evaluation and Acceptance (ITEA). Experience of data analysis from radar flight trials. Excellent written and verbal communication skills Ability to obtain SC security clearance and work within UKEO and US ITAR TAA restrictions. Experience of working with a variety of internal and external stakeholders of varying seniorities, with a demonstrable ability to make, and help teams make, timely decisions. What else would help A 2:1 or higher in a relevant engineering or science based honours degree Chartered Engineer status is desirable. Experience of the application of the regulatory environment for airborne products, e.g. MAA, EASA. Experience of delivering training and awareness courses. Experience with any of the following tools: Matlab, Simulink, Siemens Teamcenter, IBM DOORS. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they're key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Edinburgh Contract Type Permanent Hybrid Working Onsite
Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. We leverage our problem solving skills and end-to-end capabilities to help our clients create better solutions for their customers and employees. As a top-tier partner of Google Cloud and Microsoft, the market leaders for AI, Data, and Cloud, we work with some of the world's biggest brands and government organisations to help them solve their toughest business and operational challenges; whether that's attracting new customers, driving operational efficiency, or improving reducing risk. We have received impressive external recognition for its innovative offerings, best-in-class capabilities, and tangible impact for customers across various industries: Telana is recognized as a Leader for Data, Analytics, and Machine Learning in the ISG Provider Lens for Google Cloud Partner Ecosystem in 2024, and a Rising Star in 2022 and 2023. We are an accredited Azure Expert MSP provider, and have also been awarded Google Cloud's 2024 EMEA Public Sector Partner of the Year award. What will your role be? We are seeking a Technical Support Engineer to join our Managed Services Team. In this role, you will be responsible for providing comprehensive support to our clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You may be required to travel to customer sites which are predominantly located in Central London to provide onsite support engineer services for holiday or capacity cover. We operate a 24/7 365 service desk and therefore a willingness to work in a shift rota or cover specific shifts when required would be advantageous. The ideal candidate is a self-starting problem-solver with expertise in the Microsoft ecosystem and a great customer service approach. You will be the primary point of contact for our clients, taking full ownership of support tickets from creation to completion. You must be comfortable managing a varied workload, resolving straightforward requests efficiently while also having the technical depth to investigate and solve challenging problems independently. What will you be doing? Serve as a primary point of contact for clients, providing effective support via Teams/Google Meet, email, and our ticketing system. Manage the entire lifecycle of support tickets, from initial logging and diagnosis (Tier 1) to more advanced troubleshooting and resolution (Tier 2). This includes managing SLAs. Perform administration and provide support for: Microsoft 365: Including Exchange Online (mail flow, permissions, security), SharePoint Online, OneDrive for Business (sync issues, permissions), and Microsoft Teams. Microsoft Power Platform: Including Power BI, Power Apps, and Power Automate. Microsoft Intune: Device enrollment and management, compliance policy checks, application deployment and packaging troubleshooting. Microsoft Entra ID (Azure AD): User and group administration, conditional access policies, and multi-factor authentication (MFA) troubleshooting. Windows Server: Administration of Windows Server 2016/2019/2022, including Active Directory (Group Policy, DNS, DHCP), file permissions, and print services and Hybrid Models. This includes an understanding of hybrid identity configurations, including Azure AD Connect and SSO. . Exchange On-Premises: Mailbox and database management, transport rule configuration, and hybrid environment troubleshooting.Windows Desktop OS: In-depth troubleshooting of Windows 10 and Windows 11. Maintain clear and concise documentation for all work performed within our ticketing system. Identify recurring issues and contribute to our internal knowledge base to improve team efficiency. Work collaboratively and collegiately with the broader Telana team including engineers and service delivery. Liaise with third-party vendors and software providers to resolve client-specific technical issues. This may be you: Proven experience (2+ years) in an IT support role in a Managed Services Provider, demonstrating strong capabilities in handling both Tier 1 and 2 issues. Experience within a Managed Service Provider (MSP) or IT consultancy is highly desirable. Strong, hands-on experience in administering and supporting the Microsoft 365 suite. Proficiency in managing Active Directory and Microsoft Entra ID. Solid experience with Windows Server administration and core network services (DNS, DHCP). Expert-level troubleshooting skills for Windows 10 and Windows 11 operating systems. A fundamental understanding of networking principles (TCP/IP, routing, firewalls, VPNs). Demonstrable ability to work independently, manage a varied ticket queue, and take ownership of technical problems from start to finish. Excellent written and verbal communication skills, with an ability to explain technical concepts to non-technical users. Experience using professional ticketing systems (e.g., SolarWinds, ConnectWise, Autotask, ServiceNow, Jira). You must hold or be willing and able to obtain security clearance to SC level. You do not need to already hold SC to apply. There are many roads leading up to being a Technical Support Engineer. Not sure you meet 100% of our qualifications? Have an untraditional background? Our team is already a mix of self-taught and formally educated people. Don't self-select out! What we offer you: You will be a part of a skilled, inspiring, and supportive team, and work in an environment that encourages long term personal growth. Flexible, and trust-based work environment with a healthy work life balance. Our people come first. That's why you'll have access to private medical insurance, employee assistance programmes, group life assurance, income protection and access to a market leading benefits platform. Learning & development. We will support you in your growth journey and cover the costs of your role-based certifications. We have first hand experience that diversity encourages creativity and innovation and makes us better placed to understand a wider range of customers' needs. This means that whatever your background, you won't find a more welcoming place to work. We have family friendly policies and encourage a work-life balance, including flexible working options in roles which permit it.
27/07/2026
Full time
Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. We leverage our problem solving skills and end-to-end capabilities to help our clients create better solutions for their customers and employees. As a top-tier partner of Google Cloud and Microsoft, the market leaders for AI, Data, and Cloud, we work with some of the world's biggest brands and government organisations to help them solve their toughest business and operational challenges; whether that's attracting new customers, driving operational efficiency, or improving reducing risk. We have received impressive external recognition for its innovative offerings, best-in-class capabilities, and tangible impact for customers across various industries: Telana is recognized as a Leader for Data, Analytics, and Machine Learning in the ISG Provider Lens for Google Cloud Partner Ecosystem in 2024, and a Rising Star in 2022 and 2023. We are an accredited Azure Expert MSP provider, and have also been awarded Google Cloud's 2024 EMEA Public Sector Partner of the Year award. What will your role be? We are seeking a Technical Support Engineer to join our Managed Services Team. In this role, you will be responsible for providing comprehensive support to our clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You may be required to travel to customer sites which are predominantly located in Central London to provide onsite support engineer services for holiday or capacity cover. We operate a 24/7 365 service desk and therefore a willingness to work in a shift rota or cover specific shifts when required would be advantageous. The ideal candidate is a self-starting problem-solver with expertise in the Microsoft ecosystem and a great customer service approach. You will be the primary point of contact for our clients, taking full ownership of support tickets from creation to completion. You must be comfortable managing a varied workload, resolving straightforward requests efficiently while also having the technical depth to investigate and solve challenging problems independently. What will you be doing? Serve as a primary point of contact for clients, providing effective support via Teams/Google Meet, email, and our ticketing system. Manage the entire lifecycle of support tickets, from initial logging and diagnosis (Tier 1) to more advanced troubleshooting and resolution (Tier 2). This includes managing SLAs. Perform administration and provide support for: Microsoft 365: Including Exchange Online (mail flow, permissions, security), SharePoint Online, OneDrive for Business (sync issues, permissions), and Microsoft Teams. Microsoft Power Platform: Including Power BI, Power Apps, and Power Automate. Microsoft Intune: Device enrollment and management, compliance policy checks, application deployment and packaging troubleshooting. Microsoft Entra ID (Azure AD): User and group administration, conditional access policies, and multi-factor authentication (MFA) troubleshooting. Windows Server: Administration of Windows Server 2016/2019/2022, including Active Directory (Group Policy, DNS, DHCP), file permissions, and print services and Hybrid Models. This includes an understanding of hybrid identity configurations, including Azure AD Connect and SSO. . Exchange On-Premises: Mailbox and database management, transport rule configuration, and hybrid environment troubleshooting.Windows Desktop OS: In-depth troubleshooting of Windows 10 and Windows 11. Maintain clear and concise documentation for all work performed within our ticketing system. Identify recurring issues and contribute to our internal knowledge base to improve team efficiency. Work collaboratively and collegiately with the broader Telana team including engineers and service delivery. Liaise with third-party vendors and software providers to resolve client-specific technical issues. This may be you: Proven experience (2+ years) in an IT support role in a Managed Services Provider, demonstrating strong capabilities in handling both Tier 1 and 2 issues. Experience within a Managed Service Provider (MSP) or IT consultancy is highly desirable. Strong, hands-on experience in administering and supporting the Microsoft 365 suite. Proficiency in managing Active Directory and Microsoft Entra ID. Solid experience with Windows Server administration and core network services (DNS, DHCP). Expert-level troubleshooting skills for Windows 10 and Windows 11 operating systems. A fundamental understanding of networking principles (TCP/IP, routing, firewalls, VPNs). Demonstrable ability to work independently, manage a varied ticket queue, and take ownership of technical problems from start to finish. Excellent written and verbal communication skills, with an ability to explain technical concepts to non-technical users. Experience using professional ticketing systems (e.g., SolarWinds, ConnectWise, Autotask, ServiceNow, Jira). You must hold or be willing and able to obtain security clearance to SC level. You do not need to already hold SC to apply. There are many roads leading up to being a Technical Support Engineer. Not sure you meet 100% of our qualifications? Have an untraditional background? Our team is already a mix of self-taught and formally educated people. Don't self-select out! What we offer you: You will be a part of a skilled, inspiring, and supportive team, and work in an environment that encourages long term personal growth. Flexible, and trust-based work environment with a healthy work life balance. Our people come first. That's why you'll have access to private medical insurance, employee assistance programmes, group life assurance, income protection and access to a market leading benefits platform. Learning & development. We will support you in your growth journey and cover the costs of your role-based certifications. We have first hand experience that diversity encourages creativity and innovation and makes us better placed to understand a wider range of customers' needs. This means that whatever your background, you won't find a more welcoming place to work. We have family friendly policies and encourage a work-life balance, including flexible working options in roles which permit it.
TOCA Social is the world's first interactive football and dining experience, changing the game one incredible venue at a time. With thriving sites at The O2, Birmingham, Westfield White City, Dallas, Paris, and franchises in Monterrey, Mexico & Guatemala City, Guatemala, we're gearing up for continued global expansion as we aim to transform the social entertainment space with a bold vision. Job Role: The Venue Technology Manager is TOCA Social's on-the-ground technology lead for the UK and European venues. This is a hands-on, execution-first role responsible for the daily performance, stability and optimisation of all guest-facing and operational technology across four venues. Working as the primary technology partner to the Operations Managers and General Managers in each venue, this role ensures that tech never gets in the way of a great guest experience. You will be the first line of support when things go wrong, the driving force behind preventative maintenance when things are going right, and a key contributor to new venue openings and technology improvement projects. You report into the Head of Venue Technology and work in close partnership with the UK & Europe Ops Director to ensure technology serves the guest and the team at every moment. Location: TOCA Social, The O2, Birmingham, Paris and White City Reports to: Global Head of Operations with a dotted line Head of Venue Technology Role & Responsibilities Technology Operations & Uptime Own the daily performance and stability of all guest-facing and operational technology across The O2, Birmingham, Westfield White City and Paris Serve as the first point of contact for all technical issues raised by General Managers, Operations Managers and venue teams Prioritise and resolve faults rapidly to minimise guest disruption and operational downtime guest impact always drives prioritisation Conduct structured weekly venue visits to each UK site performing live system health checks, proactive troubleshooting and in-service support Implement and maintain preventative maintenance schedules to pre-empt system failures before they affect the guest experience Maintain and oversee all venue technology systems, including: Game box uptime, playing surface (turf) and game experience quality Guest-facing tech - totems, leaderboards, guest screens, arcade machines, QR codes, face scanner, F&B ordering kiosks and photobooth integrations Transactional systems - Tevalis EPOS (UK), Dojo PDQs and SevenRooms booking CRM Operational infrastructure: guest services computers, radios, CCTV, door access and AV systems MarketMan inventory management and associated integrations Cover or support Techspert Captains and venue Techsperts when required - this role is fully trained in Techspert capability Techspert Partnership & Venue Team Support Act as a daily technology partner to General Managers, Operations Managers and venue teams - present, responsive and solutions-focused Work in close collaboration with Techspert Captains at each venue on ticket triage, fault resolution and performance management Embed tech confidence across venue teams through hands-on guidance, troubleshooting support and regular informal coaching Participate in operational leadership meetings to share system performance insights and align on upcoming priorities Ensure venue teams understand the technology around them reducing dependency on escalation for routine issues Provide direct support to the Paris venue remote as standard, on-site when required for openings, projects or escalated issues EPOS & Systems Administration Own the full administration of Tevalis EPOS across all UK venues menu updates, pricing changes, reporting configuration and device management Ensure EPOS configuration is consistent, accurate and aligned across all venues at all times Liaise with Finance and Operations to support accurate revenue reporting, POS integration and reconciliation processes Maintain SevenRooms booking CRM configuration, integrations and reporting in partnership with the Head of Business Systems Support the ongoing administration of MarketMan inventory management across the UK estate Ticketing, Reporting & Prioritisation Manage the technology ticketing system logging, triaging and tracking all issues through to resolution Develop and maintain a clear prioritisation framework for tech issues, based on guest impact, operational disruption and commercial risk Report on system uptime, fault resolution timelines and guest-impacting incidents to the Head of Venue Technology on a regular basis Identify patterns and systemic issues from ticket data escalating and proposing long-term improvement projects where appropriate Maintain accurate records of all maintenance activity, system changes and supplier interactions Training, Upskilling & Documentation Deliver structured technology training to venue teams covering EPOS, kiosks, AV systems, QR platforms, SevenRooms and Dojo tools Create and maintain clear, practical training guides, system playbooks and troubleshooting documentation for all venues Update technical training materials whenever systems change, ensuring venues always have current and accurate resources Support the onboarding of new venue team members on all technology systems as part of the wider induction process 6-8 week structured onboarding training at our Acton facility, including shadowing and in-depth learning of box mechanics, game systems and hardware anatomy Events & AV Support Support the planning and delivery of corporate events and large-scale bookings from a technology perspective Configure AV systems, lighting and event-specific technology setups in partnership with the Events team Develop customised technology solutions for unique or high-profile events, ensuring seamless delivery on the night Be available for key events where technology presence is required including evenings and weekends where the business needs it Innovation, Integration & Supplier Management Build and maintain strong working relationships with all third-party technology suppliers - Tevalis, SevenRooms, Dojo, MarketMan and others Participate in supplier review meetings alongside the Head of Venue Technology - tracking performance, service levels and roadmap developments Ensure all venue systems are effectively integrated, minimising manual workarounds and operational complexity for teams Monitor evolving hospitality technology trends and flag relevant improvements or innovations to the Head of Venue Technology Support the evaluation and testing of new tools or platforms ahead of potential estate-wide rollout New Venue Openings Work directly with the Rollout Director and property teams during new site builds to scope, configure and test all technology systems Implement venue-specific technology fit-outs that meet TOCA Social's guest experience and operational standards Create tailored training guides, system playbooks and handover documents for every new venue opening Deliver structured technology onboarding and training for new venue teams - ensuring high confidence and operational resilience from day one Support Paris and future European venue openings on-site during the critical pre-opening and launch period Qualifications & Experience 3+ years' experience in venue, hospitality, entertainment or retail technology support. Proven experience managing technology across multiple venues in a fast-paced operational environment. Strong hands-on knowledge of EPOS, payment systems, networking, AV, CCTV, access control and guest-facing technology. Confident troubleshooting hardware, software and infrastructure issues with a focus on rapid resolution. Experience supporting live operational environments where uptime and guest experience are business critical. Skilled in managing third-party technology suppliers and service partners. Experience administering POS, CRM and inventory management platforms. Strong organisational skills with the ability to prioritise multiple issues and stakeholders. Excellent communicator who can build trusted relationships with operational teams and explain technical concepts simply. Passion for delivering exceptional guest experiences through reliable, innovative technology. Proactive, solutions-focused mindset with a drive for continuous improvement. Comfortable working flexibly, including evenings, weekends and travel across the UK and Europe when required. Benefits: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive salary Complimentary TOCA games! Huge discounts on our F&B Free meal whilst on shift Local retail & hospitality discounts! Teammate Assistance Programme with access to free counselling sessions Great progression opportunities as we expand! TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
27/07/2026
Full time
TOCA Social is the world's first interactive football and dining experience, changing the game one incredible venue at a time. With thriving sites at The O2, Birmingham, Westfield White City, Dallas, Paris, and franchises in Monterrey, Mexico & Guatemala City, Guatemala, we're gearing up for continued global expansion as we aim to transform the social entertainment space with a bold vision. Job Role: The Venue Technology Manager is TOCA Social's on-the-ground technology lead for the UK and European venues. This is a hands-on, execution-first role responsible for the daily performance, stability and optimisation of all guest-facing and operational technology across four venues. Working as the primary technology partner to the Operations Managers and General Managers in each venue, this role ensures that tech never gets in the way of a great guest experience. You will be the first line of support when things go wrong, the driving force behind preventative maintenance when things are going right, and a key contributor to new venue openings and technology improvement projects. You report into the Head of Venue Technology and work in close partnership with the UK & Europe Ops Director to ensure technology serves the guest and the team at every moment. Location: TOCA Social, The O2, Birmingham, Paris and White City Reports to: Global Head of Operations with a dotted line Head of Venue Technology Role & Responsibilities Technology Operations & Uptime Own the daily performance and stability of all guest-facing and operational technology across The O2, Birmingham, Westfield White City and Paris Serve as the first point of contact for all technical issues raised by General Managers, Operations Managers and venue teams Prioritise and resolve faults rapidly to minimise guest disruption and operational downtime guest impact always drives prioritisation Conduct structured weekly venue visits to each UK site performing live system health checks, proactive troubleshooting and in-service support Implement and maintain preventative maintenance schedules to pre-empt system failures before they affect the guest experience Maintain and oversee all venue technology systems, including: Game box uptime, playing surface (turf) and game experience quality Guest-facing tech - totems, leaderboards, guest screens, arcade machines, QR codes, face scanner, F&B ordering kiosks and photobooth integrations Transactional systems - Tevalis EPOS (UK), Dojo PDQs and SevenRooms booking CRM Operational infrastructure: guest services computers, radios, CCTV, door access and AV systems MarketMan inventory management and associated integrations Cover or support Techspert Captains and venue Techsperts when required - this role is fully trained in Techspert capability Techspert Partnership & Venue Team Support Act as a daily technology partner to General Managers, Operations Managers and venue teams - present, responsive and solutions-focused Work in close collaboration with Techspert Captains at each venue on ticket triage, fault resolution and performance management Embed tech confidence across venue teams through hands-on guidance, troubleshooting support and regular informal coaching Participate in operational leadership meetings to share system performance insights and align on upcoming priorities Ensure venue teams understand the technology around them reducing dependency on escalation for routine issues Provide direct support to the Paris venue remote as standard, on-site when required for openings, projects or escalated issues EPOS & Systems Administration Own the full administration of Tevalis EPOS across all UK venues menu updates, pricing changes, reporting configuration and device management Ensure EPOS configuration is consistent, accurate and aligned across all venues at all times Liaise with Finance and Operations to support accurate revenue reporting, POS integration and reconciliation processes Maintain SevenRooms booking CRM configuration, integrations and reporting in partnership with the Head of Business Systems Support the ongoing administration of MarketMan inventory management across the UK estate Ticketing, Reporting & Prioritisation Manage the technology ticketing system logging, triaging and tracking all issues through to resolution Develop and maintain a clear prioritisation framework for tech issues, based on guest impact, operational disruption and commercial risk Report on system uptime, fault resolution timelines and guest-impacting incidents to the Head of Venue Technology on a regular basis Identify patterns and systemic issues from ticket data escalating and proposing long-term improvement projects where appropriate Maintain accurate records of all maintenance activity, system changes and supplier interactions Training, Upskilling & Documentation Deliver structured technology training to venue teams covering EPOS, kiosks, AV systems, QR platforms, SevenRooms and Dojo tools Create and maintain clear, practical training guides, system playbooks and troubleshooting documentation for all venues Update technical training materials whenever systems change, ensuring venues always have current and accurate resources Support the onboarding of new venue team members on all technology systems as part of the wider induction process 6-8 week structured onboarding training at our Acton facility, including shadowing and in-depth learning of box mechanics, game systems and hardware anatomy Events & AV Support Support the planning and delivery of corporate events and large-scale bookings from a technology perspective Configure AV systems, lighting and event-specific technology setups in partnership with the Events team Develop customised technology solutions for unique or high-profile events, ensuring seamless delivery on the night Be available for key events where technology presence is required including evenings and weekends where the business needs it Innovation, Integration & Supplier Management Build and maintain strong working relationships with all third-party technology suppliers - Tevalis, SevenRooms, Dojo, MarketMan and others Participate in supplier review meetings alongside the Head of Venue Technology - tracking performance, service levels and roadmap developments Ensure all venue systems are effectively integrated, minimising manual workarounds and operational complexity for teams Monitor evolving hospitality technology trends and flag relevant improvements or innovations to the Head of Venue Technology Support the evaluation and testing of new tools or platforms ahead of potential estate-wide rollout New Venue Openings Work directly with the Rollout Director and property teams during new site builds to scope, configure and test all technology systems Implement venue-specific technology fit-outs that meet TOCA Social's guest experience and operational standards Create tailored training guides, system playbooks and handover documents for every new venue opening Deliver structured technology onboarding and training for new venue teams - ensuring high confidence and operational resilience from day one Support Paris and future European venue openings on-site during the critical pre-opening and launch period Qualifications & Experience 3+ years' experience in venue, hospitality, entertainment or retail technology support. Proven experience managing technology across multiple venues in a fast-paced operational environment. Strong hands-on knowledge of EPOS, payment systems, networking, AV, CCTV, access control and guest-facing technology. Confident troubleshooting hardware, software and infrastructure issues with a focus on rapid resolution. Experience supporting live operational environments where uptime and guest experience are business critical. Skilled in managing third-party technology suppliers and service partners. Experience administering POS, CRM and inventory management platforms. Strong organisational skills with the ability to prioritise multiple issues and stakeholders. Excellent communicator who can build trusted relationships with operational teams and explain technical concepts simply. Passion for delivering exceptional guest experiences through reliable, innovative technology. Proactive, solutions-focused mindset with a drive for continuous improvement. Comfortable working flexibly, including evenings, weekends and travel across the UK and Europe when required. Benefits: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive salary Complimentary TOCA games! Huge discounts on our F&B Free meal whilst on shift Local retail & hospitality discounts! Teammate Assistance Programme with access to free counselling sessions Great progression opportunities as we expand! TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
Select how often (in days) to receive an alert: Create Alert Can you bring your QHSEI skills to our team based in Wimbledon, UK where you can enjoy a collaborative culture that empowers you to build a career you can be proud of. What you would do as our QHSEI Manager As our QHSEI Manager, you will play a pivotal role in supporting the continued growth and evolving needs of our business. In the role you will lead and develop our integrated management systems, ensuring compliance with ISO, BSI and NSI standards while promoting best practice across Quality, Health & Safety, Environmental Management, Information Security, Business Continuity, Sustainability and Corporate Compliance. Reporting to the Director of Operations, you will drive continuous improvement, support operational excellence, and help maintain the highest standards across the organisation. You would also: Manage and maintain ISO, NSI, Cyber Essentials, and other business management systems across multiple sites, ensuring consistent compliance with quality, environmental, health & safety, and security standards. Assist stakeholders and site teams with the implementation, ongoing use, and continuous improvement of management systems, policies, procedures, and compliance documentation. Plan, coordinate, and assist internal and external audits, certification activities, and compliance reporting, including ISO, BSI, NSI, SafeContractor, and Cyber Essentials requirements. Monitor operational and manufacturing quality performance, provide KPI and compliance reporting, and support the resolution of quality, safety, environmental, and product compliance issues. Lead sustainability and environmental initiatives, coordinate health & safety activities, collaborate with divisional teams, and deputise for the Systems Manager when required. The skills and experience you need We are looking for someone who: Has strong knowledge of ISO standards, with NSI standards experience considered advantageous, and practical experience conducting internal and external audits. Has excellent communication and stakeholder management skills, with the ability to build effective relationships across internal teams and external partners. Is proactive, self-motivated, and capable of working independently, using initiative to manage priorities and resolve issues. Is proficient in Microsoft Office and adaptable to learning and using new business software and management systems . Is willing and able to travel within the UK and internationally, holding a full driving licence and passport, and able to meet BS7858 security vetting requirements. What we offer We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer: A supportive and collaborative working environment where your contribution is valued. Gain exposure to international operations, supporting sites and teams across the UK, Europe and the USA. Enjoy a high level of autonomy, allowing you to use your expertise, initiative and problem-solving skills to make a tangible impact. Develop your professional knowledge through involvement in a broad range of compliance, governance, sustainability and operational excellence projects. A culture that encourages innovation, problem-solving and professional growth. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Recruitment Business Partner at . Let's create a safer and more open world - together! To find out more about us, visit Who will I be working with ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Self Storage for a QHSEI Manager. As part of ASSA ABLOY Global Solutions, the Self-Storage business unit is a leader in access control and security for the self-storage industry with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today, and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both tenants and facility staff, and powerful security software that integrates seamlessly with most management software on the market. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
27/07/2026
Full time
Select how often (in days) to receive an alert: Create Alert Can you bring your QHSEI skills to our team based in Wimbledon, UK where you can enjoy a collaborative culture that empowers you to build a career you can be proud of. What you would do as our QHSEI Manager As our QHSEI Manager, you will play a pivotal role in supporting the continued growth and evolving needs of our business. In the role you will lead and develop our integrated management systems, ensuring compliance with ISO, BSI and NSI standards while promoting best practice across Quality, Health & Safety, Environmental Management, Information Security, Business Continuity, Sustainability and Corporate Compliance. Reporting to the Director of Operations, you will drive continuous improvement, support operational excellence, and help maintain the highest standards across the organisation. You would also: Manage and maintain ISO, NSI, Cyber Essentials, and other business management systems across multiple sites, ensuring consistent compliance with quality, environmental, health & safety, and security standards. Assist stakeholders and site teams with the implementation, ongoing use, and continuous improvement of management systems, policies, procedures, and compliance documentation. Plan, coordinate, and assist internal and external audits, certification activities, and compliance reporting, including ISO, BSI, NSI, SafeContractor, and Cyber Essentials requirements. Monitor operational and manufacturing quality performance, provide KPI and compliance reporting, and support the resolution of quality, safety, environmental, and product compliance issues. Lead sustainability and environmental initiatives, coordinate health & safety activities, collaborate with divisional teams, and deputise for the Systems Manager when required. The skills and experience you need We are looking for someone who: Has strong knowledge of ISO standards, with NSI standards experience considered advantageous, and practical experience conducting internal and external audits. Has excellent communication and stakeholder management skills, with the ability to build effective relationships across internal teams and external partners. Is proactive, self-motivated, and capable of working independently, using initiative to manage priorities and resolve issues. Is proficient in Microsoft Office and adaptable to learning and using new business software and management systems . Is willing and able to travel within the UK and internationally, holding a full driving licence and passport, and able to meet BS7858 security vetting requirements. What we offer We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer: A supportive and collaborative working environment where your contribution is valued. Gain exposure to international operations, supporting sites and teams across the UK, Europe and the USA. Enjoy a high level of autonomy, allowing you to use your expertise, initiative and problem-solving skills to make a tangible impact. Develop your professional knowledge through involvement in a broad range of compliance, governance, sustainability and operational excellence projects. A culture that encourages innovation, problem-solving and professional growth. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Recruitment Business Partner at . Let's create a safer and more open world - together! To find out more about us, visit Who will I be working with ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Self Storage for a QHSEI Manager. As part of ASSA ABLOY Global Solutions, the Self-Storage business unit is a leader in access control and security for the self-storage industry with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today, and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both tenants and facility staff, and powerful security software that integrates seamlessly with most management software on the market. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
