Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. This role is a hybrid opportunity, offering 1-2 days Working from home. What You'll Do as a Platform Manager Integrations We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Own the Integration Platform vision and strategy, defining a multi year roadmap for APIs, gateways, and connectivity services aligned to business strategy, OKRs, and market trends. Lead delivery, prioritisation, and execution across the Integration Platform, including progress tracking, dependency management, and escalation handling. Manage senior stakeholders and funding by driving alignment across technology and business leaders, securing investment through business cases or funding drawdowns. Ensure platform reliability, performance, and control by overseeing availability, incident remediation, audit findings, and the effectiveness of embedded controls. Oversee financials, resourcing, and vendor relationships, including budget management, ROI tracking, capacity planning, and commercial management of third party partners. Drive adoption and customer success by ensuring effective collaboration with stakeholders, enabling teams, and platform users, and ensuring new capabilities are successfully adopted. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive product leadership experience with 10-15 years in product management, including 5+ years owning API, integration, or developer platforms in SaaS, fintech, or large scale enterprise environments. Deep technical and platform expertise across high volume integration platforms, API lifecycle management, integration standards, security/authentication, observability, and platform operations. Proven track record of scaling platforms from transformation through production, delivering high adoption, low latency, secure ecosystems, and effective release, upgrade, and governance practices. Strong strategic and analytical capability, able to define platform strategy and execution, model adoption and performance trade offs, and articulate clear business value and ROI. Executive level stakeholder and commercial management experience, including influencing senior leaders, managing complex stakeholder landscapes, securing funding, and overseeing budgets, vendors, and licensing agreements. Collaborative, delivery focused leader with strong communication skills, experienced in leading cross functional teams using Agile, DevOps, CI/CD practices, and driving continuous improvement, resilience, and operational excellence. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-8000
13/06/2026
Full time
Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. This role is a hybrid opportunity, offering 1-2 days Working from home. What You'll Do as a Platform Manager Integrations We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Own the Integration Platform vision and strategy, defining a multi year roadmap for APIs, gateways, and connectivity services aligned to business strategy, OKRs, and market trends. Lead delivery, prioritisation, and execution across the Integration Platform, including progress tracking, dependency management, and escalation handling. Manage senior stakeholders and funding by driving alignment across technology and business leaders, securing investment through business cases or funding drawdowns. Ensure platform reliability, performance, and control by overseeing availability, incident remediation, audit findings, and the effectiveness of embedded controls. Oversee financials, resourcing, and vendor relationships, including budget management, ROI tracking, capacity planning, and commercial management of third party partners. Drive adoption and customer success by ensuring effective collaboration with stakeholders, enabling teams, and platform users, and ensuring new capabilities are successfully adopted. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive product leadership experience with 10-15 years in product management, including 5+ years owning API, integration, or developer platforms in SaaS, fintech, or large scale enterprise environments. Deep technical and platform expertise across high volume integration platforms, API lifecycle management, integration standards, security/authentication, observability, and platform operations. Proven track record of scaling platforms from transformation through production, delivering high adoption, low latency, secure ecosystems, and effective release, upgrade, and governance practices. Strong strategic and analytical capability, able to define platform strategy and execution, model adoption and performance trade offs, and articulate clear business value and ROI. Executive level stakeholder and commercial management experience, including influencing senior leaders, managing complex stakeholder landscapes, securing funding, and overseeing budgets, vendors, and licensing agreements. Collaborative, delivery focused leader with strong communication skills, experienced in leading cross functional teams using Agile, DevOps, CI/CD practices, and driving continuous improvement, resilience, and operational excellence. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-8000
Overview Are you ready for what's next, now? We're looking for an Associate Customer Advocate for our office in Sheffield. You'll join an awesome team to support our growing customer base. The Customer Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services. Acting as a single point of contact from quote to cash, the Customer Advocate ensures every renewal is completed on time, every invoice is accurate, and every customer experience a smooth, value-driven renewal process. Key Responsibilities Serve as the primary point of contact for assigned customers throughout the renewal lifecycle. Conduct renewal conversations with business and financial contacts, ensuring alignment on value and outcomes. Prepare renewal contracts and order forms, ensuring accuracy in pricing, uplift, and co-terminations. Frame the customer's value story and address barriers to renewal through proactive, data-informed communication. Coordinate with Finance, Legal, and Operations as needed to resolve system or billing issues. Oversee invoicing, payment follow-up, and resolution of any open accounts. Manage asset accuracy, billing corrections, and record-keeping for renewal and payment history. Identify on-premises customers who may benefit from SaaS migration and partner with Account Managers on that motion. Consult Salesforce, support case history, payment history, and customer temperament before initiating any renewal. Use AI assistants and digital tools to automate administrative tasks, identify risk signals, and deliver insights that improve customer experience. Collect CSAT/CES feedback post-renewal and act on insights to improve process ease and quality. About you Requirements: 1+ years of experience in customer success, renewals, or finance operations, preferably within a SaaS or software company. Strong communication and negotiation skills; ability to manage business and finance-level conversations. Interest in working alongside AI and automation to drive efficiency and scalability. High attention to detail, accountability for results, and comfort with process ownership. To be ahead of the pack you may have: Working knowledge of Salesforce or similar CRM. Experience with contract management and billing systems. Understanding of both on-premises maintenance and SaaS subscription models, including the nuances of messaging and negotiation. What'sin it for you? Opportunity to grow within a global software company, which promotes work-life balance. Benefits package: pension scheme, life assurance, private medical care, income protection scheme. Hybrid working model (4 days in the office, 1 day from home).
13/06/2026
Full time
Overview Are you ready for what's next, now? We're looking for an Associate Customer Advocate for our office in Sheffield. You'll join an awesome team to support our growing customer base. The Customer Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services. Acting as a single point of contact from quote to cash, the Customer Advocate ensures every renewal is completed on time, every invoice is accurate, and every customer experience a smooth, value-driven renewal process. Key Responsibilities Serve as the primary point of contact for assigned customers throughout the renewal lifecycle. Conduct renewal conversations with business and financial contacts, ensuring alignment on value and outcomes. Prepare renewal contracts and order forms, ensuring accuracy in pricing, uplift, and co-terminations. Frame the customer's value story and address barriers to renewal through proactive, data-informed communication. Coordinate with Finance, Legal, and Operations as needed to resolve system or billing issues. Oversee invoicing, payment follow-up, and resolution of any open accounts. Manage asset accuracy, billing corrections, and record-keeping for renewal and payment history. Identify on-premises customers who may benefit from SaaS migration and partner with Account Managers on that motion. Consult Salesforce, support case history, payment history, and customer temperament before initiating any renewal. Use AI assistants and digital tools to automate administrative tasks, identify risk signals, and deliver insights that improve customer experience. Collect CSAT/CES feedback post-renewal and act on insights to improve process ease and quality. About you Requirements: 1+ years of experience in customer success, renewals, or finance operations, preferably within a SaaS or software company. Strong communication and negotiation skills; ability to manage business and finance-level conversations. Interest in working alongside AI and automation to drive efficiency and scalability. High attention to detail, accountability for results, and comfort with process ownership. To be ahead of the pack you may have: Working knowledge of Salesforce or similar CRM. Experience with contract management and billing systems. Understanding of both on-premises maintenance and SaaS subscription models, including the nuances of messaging and negotiation. What'sin it for you? Opportunity to grow within a global software company, which promotes work-life balance. Benefits package: pension scheme, life assurance, private medical care, income protection scheme. Hybrid working model (4 days in the office, 1 day from home).
# Logs Specialist Logs Specialist Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace GrailTM data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform. Core Responsibilities Domain Expertise: Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver). Articulate the architectural superiority of Dynatrace Grail-specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs. Competitive Execution: Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents. Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed. Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment. Solution Architecture: Expertise in architecting resilient, vendor neutral log ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc. Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively. Consumption Advocacy: Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption. Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding. What will help you succeed Qualifications & Requirements Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics. Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene). Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector). Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns. Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible. Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"-explaining how log management impacts MTTR and operational overhead. Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience. Hands on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications. Familiarity with the Cribl ecosystem or OpenTelemetry logging specs. Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes -do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location - explore your city to see what's available there. About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
13/06/2026
Full time
# Logs Specialist Logs Specialist Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace GrailTM data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform. Core Responsibilities Domain Expertise: Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver). Articulate the architectural superiority of Dynatrace Grail-specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs. Competitive Execution: Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents. Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed. Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment. Solution Architecture: Expertise in architecting resilient, vendor neutral log ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc. Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively. Consumption Advocacy: Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption. Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding. What will help you succeed Qualifications & Requirements Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics. Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene). Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector). Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns. Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible. Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"-explaining how log management impacts MTTR and operational overhead. Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience. Hands on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications. Familiarity with the Cribl ecosystem or OpenTelemetry logging specs. Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes -do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace. Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding. Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members. Wellness DaysFour company-designated extra paid days off for you to recharge batteries. FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need. Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder. Learn & developCompany-wide learning perks, designated team's learning days, and more. Volunteering dayA day of paid volunteer time to support a community or cause you care about. Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond! International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location - explore your city to see what's available there. About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Role Purpose The IT Network & Infrastructure Analyst is responsible for the monitoring, support, security and operational stability of the firm's network, infrastructure, and core IT services. Operating within a regulated legal environment, this role places strong emphasis on service availability, security, vulnerability management, incident response and regulatory compliance, ensuring systems remain resilient and available to support fee earners and business critical legal services. A key focus of the role is security and vulnerability remediation, requiring strong hands on experience in identifying, tracking and remediating vulnerabilities using industry standard monitoring and security tools. The role operates as a first and second line operational support function, acting as a point of escalation for the IT Service Desk and working closely with Network, Security, Applications and Service Delivery teams, as well as third party suppliers. Key Responsibilities Network, Infrastructure & Service Monitoring Monitor network, server, cloud and security platforms using NOC and monitoring tools (e.g. dashboards, alerting, SIEM outputs). Identify, diagnose and respond to incidents affecting: WAN, LAN and Wi Fi SD WAN and VPN connectivity Firewalls Cloud connectivity and SaaS services Proactively investigate alerts to prevent service degradation or outages. Perform routine system health checks, maintenance and operational validation. Incident, Problem & Change Support Act as an escalation point for incidents and service requests from the IT Service Desk. Support incident resolution across network, infrastructure and security domains, escalating where required. Identify recurring issues and contribute to problem management and continuous improvement. Support change windows, including: Pre change readiness checks Post change validation and assurance Work collaboratively with project teams to plan, test and implement technical changes as required. Security & Vulnerability Management Monitor for security related events and collaborate closely with the Information Security and SOC function. Support vulnerability remediation activities, including: Coordinating and validating patching activities Tracking remediation actions and residual risk Supporting vulnerability scanning and reporting (e.g. Tenable) Assist with security incident response, diagnosis, containment and remediation. Ensure operational practices align with firm security policies, ISO 27001, Cyber Essentials Plus, and client security requirements. Support access control verification, logging, audit evidence gathering and compliance reviews. Operational Excellence & Documentation Maintain accurate and up to date documentation, including runbooks, operating procedures and network diagrams. Recommend monitoring, tooling or process improvements to improve service resilience and security. Support onboarding of new offices, network services or infrastructure changes. Liaise with third party suppliers and telecoms providers during incident and fault resolution. Share knowledge across the IT team, ensuring information is current, accessible and reusable. Skills, Knowledge & Experience Essential Experience Proven experience in a NOC, network operations, or infrastructure support role. Experience supporting business critical systems in a high availability environment. Strong working knowledge of ITIL incident, problem and change management. Hands on experience with security monitoring and vulnerability remediation activities. Technical Knowledge Strong understanding of: TCP/IP, DNS, DHCP, routing and switching LAN, WAN and SD WAN technologies Firewalls and VPN technologies Experience with: Monitoring and alerting platforms and dashboards Security and vulnerability tools (e.g. Tenable, Microsoft Sentinel, SIEM platforms) Microsoft technologies, including: Windows Server and Windows 10/11 Active Directory, Group Policy Microsoft 365 and Exchange Online SCCM and Intune Infrastructure and enterprise services, including: VMware (virtualisation and VDI) Palo Alto firewalls Email and security platforms (e.g. Mimecast, endpoint protection) Telephony, mobile device management and AV solutions Cloud and hybrid technologies: Azure and/or AWS IaaS, PaaS and SaaS services Hybrid and managed service environments End user compute security, including patching and anti virus. Personal Attributes & Behaviours Calm, methodical and effective under pressure. Strong attention to detail with a security first mindset. Highly security conscious and confidentiality aware. Customer focused, with a strong appreciation of the impact of IT on legal services. Clear and professional communicator with strong documentation skills. Willing to participate in out of hours support, on call or shift rotas where required. Additional Information The role operates within a regulated legal environment and requires a strong understanding of confidentiality, integrity and availability principles. The post holder will play a key role in supporting the firm's cyber security posture, operational resilience and compliance obligations. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT's successful growth, delivery of high quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards. Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT. Our Benefits We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on
13/06/2026
Full time
Role Purpose The IT Network & Infrastructure Analyst is responsible for the monitoring, support, security and operational stability of the firm's network, infrastructure, and core IT services. Operating within a regulated legal environment, this role places strong emphasis on service availability, security, vulnerability management, incident response and regulatory compliance, ensuring systems remain resilient and available to support fee earners and business critical legal services. A key focus of the role is security and vulnerability remediation, requiring strong hands on experience in identifying, tracking and remediating vulnerabilities using industry standard monitoring and security tools. The role operates as a first and second line operational support function, acting as a point of escalation for the IT Service Desk and working closely with Network, Security, Applications and Service Delivery teams, as well as third party suppliers. Key Responsibilities Network, Infrastructure & Service Monitoring Monitor network, server, cloud and security platforms using NOC and monitoring tools (e.g. dashboards, alerting, SIEM outputs). Identify, diagnose and respond to incidents affecting: WAN, LAN and Wi Fi SD WAN and VPN connectivity Firewalls Cloud connectivity and SaaS services Proactively investigate alerts to prevent service degradation or outages. Perform routine system health checks, maintenance and operational validation. Incident, Problem & Change Support Act as an escalation point for incidents and service requests from the IT Service Desk. Support incident resolution across network, infrastructure and security domains, escalating where required. Identify recurring issues and contribute to problem management and continuous improvement. Support change windows, including: Pre change readiness checks Post change validation and assurance Work collaboratively with project teams to plan, test and implement technical changes as required. Security & Vulnerability Management Monitor for security related events and collaborate closely with the Information Security and SOC function. Support vulnerability remediation activities, including: Coordinating and validating patching activities Tracking remediation actions and residual risk Supporting vulnerability scanning and reporting (e.g. Tenable) Assist with security incident response, diagnosis, containment and remediation. Ensure operational practices align with firm security policies, ISO 27001, Cyber Essentials Plus, and client security requirements. Support access control verification, logging, audit evidence gathering and compliance reviews. Operational Excellence & Documentation Maintain accurate and up to date documentation, including runbooks, operating procedures and network diagrams. Recommend monitoring, tooling or process improvements to improve service resilience and security. Support onboarding of new offices, network services or infrastructure changes. Liaise with third party suppliers and telecoms providers during incident and fault resolution. Share knowledge across the IT team, ensuring information is current, accessible and reusable. Skills, Knowledge & Experience Essential Experience Proven experience in a NOC, network operations, or infrastructure support role. Experience supporting business critical systems in a high availability environment. Strong working knowledge of ITIL incident, problem and change management. Hands on experience with security monitoring and vulnerability remediation activities. Technical Knowledge Strong understanding of: TCP/IP, DNS, DHCP, routing and switching LAN, WAN and SD WAN technologies Firewalls and VPN technologies Experience with: Monitoring and alerting platforms and dashboards Security and vulnerability tools (e.g. Tenable, Microsoft Sentinel, SIEM platforms) Microsoft technologies, including: Windows Server and Windows 10/11 Active Directory, Group Policy Microsoft 365 and Exchange Online SCCM and Intune Infrastructure and enterprise services, including: VMware (virtualisation and VDI) Palo Alto firewalls Email and security platforms (e.g. Mimecast, endpoint protection) Telephony, mobile device management and AV solutions Cloud and hybrid technologies: Azure and/or AWS IaaS, PaaS and SaaS services Hybrid and managed service environments End user compute security, including patching and anti virus. Personal Attributes & Behaviours Calm, methodical and effective under pressure. Strong attention to detail with a security first mindset. Highly security conscious and confidentiality aware. Customer focused, with a strong appreciation of the impact of IT on legal services. Clear and professional communicator with strong documentation skills. Willing to participate in out of hours support, on call or shift rotas where required. Additional Information The role operates within a regulated legal environment and requires a strong understanding of confidentiality, integrity and availability principles. The post holder will play a key role in supporting the firm's cyber security posture, operational resilience and compliance obligations. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT's successful growth, delivery of high quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards. Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT. Our Benefits We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on
Director of Data As a strategic member of the Technology Leadership team, the Director of Data will report to the CTO and lead Foods Connected's transition from a data capture platform to a data insights company. This is an influence-led role: while you will manage a small specialist team, your primary impact will come from embedding data-driven thinking across the entire organisation. You will own the enterprise data strategy, working closely with Engineering, Product, Professional Services, Finance, and Operations to ensure data powers decision-making at every level. You will set technical direction for our data architecture built on Microsoft Fabric, while serving as the data champion who helps department heads unlock value from our platform. This role suits a strategic leader with strong technical credibility who thrives on influence rather than empire-building. You will shape how Foods Connected and our customers think about supply chain data, not build a large team. Responsibilities Strategic Data Leadership - 35% Define and execute the enterprise data strategy aligned with Foods Connected's product roadmap and commercial objectives Partner with the CTO and executive leadership to position data insights as a core differentiator in our market Establish data governance frameworks, policies, and standards appropriate for a PE-backed business preparing for growth Build business cases and ROI models for data infrastructure investments Represent data capabilities in product strategy discussions, helping shape our evolution toward data insights products Define and monitor data quality, accessibility, and utilisation metrics across the business Cross-Functional Enablement - 30% Build trusted advisor relationships with heads of Professional Services, Finance, HR, Sales, and Operations to understand their data challenges and deliver solutions Lead development of self-service analytics capabilities that empower non-technical users across the business Partner with Finance on financial reporting, forecasting models, and business performance analytics Support Professional Services with customer success metrics, utilisation reporting, and service delivery insights Deliver executive dashboards providing visibility into key business metrics and trends Drive enterprise data literacy, promoting a data-driven culture across all functions Translate complex data insights into actionable recommendations for stakeholders at all levels Technical Direction - 20% Set technical direction for data architecture on Microsoft Fabric, guiding technology choices for product and business intelligence needs Provide architectural oversight for data pipelines, warehousing solutions, and analytics platforms without necessarily being hands on day to day Ensure compliance with data privacy regulations (GDPR) and food industry requirements Champion adoption of modern data practices including real time analytics and ML ready data infrastructure Work closely with the Data Architect to evolve our data systems and address infrastructure gaps Enable advanced analytics and AI/ML capabilities that serve both customer-facing features and internal intelligence People Leadership - 15% Directly manage the Data Architect and Senior Data Engineer; provide leadership to the BI Reporting team Foster a culture of technical excellence, innovation, and continuous learning within a small, high impact team Conduct performance reviews, provide coaching, and create clear career development paths Recruit selectively to build capability as needs evolve, without growing headcount for its own sake Ensure the team understands how their work contributes to Foods Connected's commercial success Experience and Qualifications Minimum Qualifications Significant experience in a senior data leadership role within a SaaS or product-driven B2B environment Proven track record of developing and executing data strategies that deliver measurable business outcomes Demonstrated ability to influence and enable data-driven decision making across multiple business functions Experience working in PE backed or growth stage companies with mature governance expectations People management experience, with evidence of developing individuals rather than just scaling headcount The Director of Data should have sufficient technical depth to guide architecture decisions and constructively challenge the team. Hands on expertise is not required across all areas, but credibility and understanding is essential. Required Strong SQL and data modelling expertise Experience with modern cloud data platforms, preferably Microsoft Fabric, Azure Synapse, or similar lakehouse architectures Familiarity with Power BI or equivalent BI/visualisation tools Understanding of data pipeline design, ETL/ELT patterns, and orchestration approaches Knowledge of data governance, quality frameworks, and metadata management Beneficial Experience with Python for data engineering or analytics Exposure to ML/AI implementation in production environments Understanding of real-time data processing and event-driven architectures Background in supply chain, food manufacturing, or quality management domains Benefits Competitive Base Salary Generous Holiday Package - 25 Days + 10 Public Holidays Private Medical, Dental & Vision Employee Wellness Program and Classes Flexible model of hybrid working
13/06/2026
Full time
Director of Data As a strategic member of the Technology Leadership team, the Director of Data will report to the CTO and lead Foods Connected's transition from a data capture platform to a data insights company. This is an influence-led role: while you will manage a small specialist team, your primary impact will come from embedding data-driven thinking across the entire organisation. You will own the enterprise data strategy, working closely with Engineering, Product, Professional Services, Finance, and Operations to ensure data powers decision-making at every level. You will set technical direction for our data architecture built on Microsoft Fabric, while serving as the data champion who helps department heads unlock value from our platform. This role suits a strategic leader with strong technical credibility who thrives on influence rather than empire-building. You will shape how Foods Connected and our customers think about supply chain data, not build a large team. Responsibilities Strategic Data Leadership - 35% Define and execute the enterprise data strategy aligned with Foods Connected's product roadmap and commercial objectives Partner with the CTO and executive leadership to position data insights as a core differentiator in our market Establish data governance frameworks, policies, and standards appropriate for a PE-backed business preparing for growth Build business cases and ROI models for data infrastructure investments Represent data capabilities in product strategy discussions, helping shape our evolution toward data insights products Define and monitor data quality, accessibility, and utilisation metrics across the business Cross-Functional Enablement - 30% Build trusted advisor relationships with heads of Professional Services, Finance, HR, Sales, and Operations to understand their data challenges and deliver solutions Lead development of self-service analytics capabilities that empower non-technical users across the business Partner with Finance on financial reporting, forecasting models, and business performance analytics Support Professional Services with customer success metrics, utilisation reporting, and service delivery insights Deliver executive dashboards providing visibility into key business metrics and trends Drive enterprise data literacy, promoting a data-driven culture across all functions Translate complex data insights into actionable recommendations for stakeholders at all levels Technical Direction - 20% Set technical direction for data architecture on Microsoft Fabric, guiding technology choices for product and business intelligence needs Provide architectural oversight for data pipelines, warehousing solutions, and analytics platforms without necessarily being hands on day to day Ensure compliance with data privacy regulations (GDPR) and food industry requirements Champion adoption of modern data practices including real time analytics and ML ready data infrastructure Work closely with the Data Architect to evolve our data systems and address infrastructure gaps Enable advanced analytics and AI/ML capabilities that serve both customer-facing features and internal intelligence People Leadership - 15% Directly manage the Data Architect and Senior Data Engineer; provide leadership to the BI Reporting team Foster a culture of technical excellence, innovation, and continuous learning within a small, high impact team Conduct performance reviews, provide coaching, and create clear career development paths Recruit selectively to build capability as needs evolve, without growing headcount for its own sake Ensure the team understands how their work contributes to Foods Connected's commercial success Experience and Qualifications Minimum Qualifications Significant experience in a senior data leadership role within a SaaS or product-driven B2B environment Proven track record of developing and executing data strategies that deliver measurable business outcomes Demonstrated ability to influence and enable data-driven decision making across multiple business functions Experience working in PE backed or growth stage companies with mature governance expectations People management experience, with evidence of developing individuals rather than just scaling headcount The Director of Data should have sufficient technical depth to guide architecture decisions and constructively challenge the team. Hands on expertise is not required across all areas, but credibility and understanding is essential. Required Strong SQL and data modelling expertise Experience with modern cloud data platforms, preferably Microsoft Fabric, Azure Synapse, or similar lakehouse architectures Familiarity with Power BI or equivalent BI/visualisation tools Understanding of data pipeline design, ETL/ELT patterns, and orchestration approaches Knowledge of data governance, quality frameworks, and metadata management Beneficial Experience with Python for data engineering or analytics Exposure to ML/AI implementation in production environments Understanding of real-time data processing and event-driven architectures Background in supply chain, food manufacturing, or quality management domains Benefits Competitive Base Salary Generous Holiday Package - 25 Days + 10 Public Holidays Private Medical, Dental & Vision Employee Wellness Program and Classes Flexible model of hybrid working
Overview As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry's largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience - from proposal to commission- so they can help better secure the financial futures of their clients. At iPipeline, you'll play a major role in helping us to provide best-in-class, transformative solutions. We're passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion. iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees. This is a Hybrid position. Responsibilities The Advisory Software Architect is a senior strategic leader responsible for defining and driving the enterprise-wide architectural vision across software systems and applications. This role ensures that technology solutions align with business needs while maintaining the highest standards of security, performance, scalability, and quality. As a trusted advisor to senior leadership, the role influences long-term technology strategy, leads complex transformation initiatives (e.g., Micro Service Architecture and SaaS transformation, cloud adoption, AI integration, technical stack modernisation), and governs architectural consistency across the enterprise and partner ecosystems. The position also plays a key role in shaping industry best practices and representing the organisation externally. Key Responsibilities Enterprise & Ecosystem Architecture Design and oversee the implementation of enterprise-wide software architecture, spanning internal platforms, cloud environments, and external partner ecosystems Develop "big picture" architectural frameworks to guide engineering teams and ensure alignment with business strategy Ensure architectural consistency, scalability, performance, and maintainability across all systems Strategic Technology Leadership Influence executive-level decision-making by aligning architectural strategy with evolving business and market needs Evaluate and recommend emerging tools, technologies, and processes to enhance platform capability and innovation Define development standards, including technology choices, workflows, and coding practices Transformation & Modernisation Lead large-scale technology transformations such as: Cloud migration and hybrid architecture strategies Monolith-to-microservices evolution AI, analytics, and data platform integration Drive innovation in digital customer experiences within fintech and insurtech domains Architecture Governance & Risk Management Establish and lead enterprise architectural governance frameworks Ensure adherence to security, compliance, regulatory, and quality standards Identify and mitigate long term architectural risks (e.g., vendor lock-in, scalability constraints, regulatory exposure) Technical Design & Solution Development Conduct research, analyse data, gather requirements, and define end to end solutions Create architectural artefacts representing system functions, integrations, and user interfaces Provide expert technical guidance and oversight to development teams Integration & Interoperability Lead enterprise and ecosystem wide integration strategies, including APIs, partner platforms, and third party systems Ensure seamless interoperability across internal systems and external stakeholders External Representation & Industry Influence Represent the organisation at industry forums, regulatory groups, and technical consortiums Contribute to shaping broader industry architecture standards and best practices Leadership & Mentorship Coach and mentor architects and senior engineering leaders across the organisation Develop internal architectural frameworks, standards, and talent strategies Foster a strong engineering culture focused on excellence, collaboration, and continuous improvement Scope, Impact, and Influence (P5 Level) Scope: Enterprise-wide architecture, including partner ecosystems and regulatory alignment Scale: Organisation-wide and often global technology influence Impact: Drives innovation, reduces systemic risk, and ensures future readiness of platforms Influence: Shapes enterprise technology direction, engineering culture, and industry positioning Product & Platform Initiatives Microservice/SaaS Transformation: Lead the transition from monolith and on premise solutions to scalable, resilient SaaS platforms, defining tenancy, deployment models, and operational patterns. Cloud Modernisation (AWS): Architect and govern migrations to AWS using native services (e.g., serverless, managed databases, API Gateway), ensuring security, performance, and cost efficiency. AI Enablement: Enable responsible adoption of AI and GenAI capabilities across the SDLC, including code generation, review, testing, documentation, and deployment automation. Take the technical ownership on implementing AI solutions for product enhancements. Cost of Ownership Optimisation: Drive architectural decisions that reduce TCO through right sizing, serviceselection, automation, and platform standardisation. Architecture & Governance Processes Central Change Governance: Contribute to and lead architecture forums to assess change impact, manage technical risk, and ensure alignment with enterprise strategy. Technical Design Authority (TDA): Act as a design authority for complex initiatives, reviewing and approving architectures, patterns, and non functional requirements. Security & Compliance by Design: Embed global security best practices into architecture and delivery, ensuring compliance with regulatory and organisational standards. Pre Sales Enablement: Provide architectural leadership for RFI/RFP responses and Proofs of Concept, shaping credible, scalable, and secure technical propositions. Technical Competencies System & Application Architecture: Expert-level authority across distributed systems, APIs, security, and compliance Cloud Architecture & Infrastructure: Mastery in defining enterprise cloud strategy, including vendor selection and governance Integration & Interoperability: Deep expertise in ecosystem integrations and platform connectivity Security & Compliance: Advanced knowledge of enterprise security frameworks and regulatory requirements Development Tools & Methodologies: Leadership in engineering enablement, tooling strategy, and delivery practices Domain Expertise: Strong experience in insurance and/or wealth management, with the ability to drive innovation within these sectors Qualifications Core Engineering: .NET Framework and C#, SQL, MVC, REST and SOAP APIs, with strong experience in designing maintainable, testable systems. AI Assisted Engineering: Practical use of GenAI to accelerate development while maintaining quality, security, and governance standards. API & Integration: Headless API design, event driven and service oriented architectures, and secure integration across distributed systems. Cloud & DevOps: AWS native architectures, CI/CD automation using GitHub Actions, infrastructure and deployment optimisation. Security Engineering: Security by design mindset with applied knowledge of OWASP Top 10, WCAG, OAuth2, MFA, and secure identity patterns. Quality & Assurance: Proficient in unit testing frameworks; governance and execution of SAST, DAST, SCA, and penetration testing processes.
13/06/2026
Full time
Overview As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry's largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience - from proposal to commission- so they can help better secure the financial futures of their clients. At iPipeline, you'll play a major role in helping us to provide best-in-class, transformative solutions. We're passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion. iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees. This is a Hybrid position. Responsibilities The Advisory Software Architect is a senior strategic leader responsible for defining and driving the enterprise-wide architectural vision across software systems and applications. This role ensures that technology solutions align with business needs while maintaining the highest standards of security, performance, scalability, and quality. As a trusted advisor to senior leadership, the role influences long-term technology strategy, leads complex transformation initiatives (e.g., Micro Service Architecture and SaaS transformation, cloud adoption, AI integration, technical stack modernisation), and governs architectural consistency across the enterprise and partner ecosystems. The position also plays a key role in shaping industry best practices and representing the organisation externally. Key Responsibilities Enterprise & Ecosystem Architecture Design and oversee the implementation of enterprise-wide software architecture, spanning internal platforms, cloud environments, and external partner ecosystems Develop "big picture" architectural frameworks to guide engineering teams and ensure alignment with business strategy Ensure architectural consistency, scalability, performance, and maintainability across all systems Strategic Technology Leadership Influence executive-level decision-making by aligning architectural strategy with evolving business and market needs Evaluate and recommend emerging tools, technologies, and processes to enhance platform capability and innovation Define development standards, including technology choices, workflows, and coding practices Transformation & Modernisation Lead large-scale technology transformations such as: Cloud migration and hybrid architecture strategies Monolith-to-microservices evolution AI, analytics, and data platform integration Drive innovation in digital customer experiences within fintech and insurtech domains Architecture Governance & Risk Management Establish and lead enterprise architectural governance frameworks Ensure adherence to security, compliance, regulatory, and quality standards Identify and mitigate long term architectural risks (e.g., vendor lock-in, scalability constraints, regulatory exposure) Technical Design & Solution Development Conduct research, analyse data, gather requirements, and define end to end solutions Create architectural artefacts representing system functions, integrations, and user interfaces Provide expert technical guidance and oversight to development teams Integration & Interoperability Lead enterprise and ecosystem wide integration strategies, including APIs, partner platforms, and third party systems Ensure seamless interoperability across internal systems and external stakeholders External Representation & Industry Influence Represent the organisation at industry forums, regulatory groups, and technical consortiums Contribute to shaping broader industry architecture standards and best practices Leadership & Mentorship Coach and mentor architects and senior engineering leaders across the organisation Develop internal architectural frameworks, standards, and talent strategies Foster a strong engineering culture focused on excellence, collaboration, and continuous improvement Scope, Impact, and Influence (P5 Level) Scope: Enterprise-wide architecture, including partner ecosystems and regulatory alignment Scale: Organisation-wide and often global technology influence Impact: Drives innovation, reduces systemic risk, and ensures future readiness of platforms Influence: Shapes enterprise technology direction, engineering culture, and industry positioning Product & Platform Initiatives Microservice/SaaS Transformation: Lead the transition from monolith and on premise solutions to scalable, resilient SaaS platforms, defining tenancy, deployment models, and operational patterns. Cloud Modernisation (AWS): Architect and govern migrations to AWS using native services (e.g., serverless, managed databases, API Gateway), ensuring security, performance, and cost efficiency. AI Enablement: Enable responsible adoption of AI and GenAI capabilities across the SDLC, including code generation, review, testing, documentation, and deployment automation. Take the technical ownership on implementing AI solutions for product enhancements. Cost of Ownership Optimisation: Drive architectural decisions that reduce TCO through right sizing, serviceselection, automation, and platform standardisation. Architecture & Governance Processes Central Change Governance: Contribute to and lead architecture forums to assess change impact, manage technical risk, and ensure alignment with enterprise strategy. Technical Design Authority (TDA): Act as a design authority for complex initiatives, reviewing and approving architectures, patterns, and non functional requirements. Security & Compliance by Design: Embed global security best practices into architecture and delivery, ensuring compliance with regulatory and organisational standards. Pre Sales Enablement: Provide architectural leadership for RFI/RFP responses and Proofs of Concept, shaping credible, scalable, and secure technical propositions. Technical Competencies System & Application Architecture: Expert-level authority across distributed systems, APIs, security, and compliance Cloud Architecture & Infrastructure: Mastery in defining enterprise cloud strategy, including vendor selection and governance Integration & Interoperability: Deep expertise in ecosystem integrations and platform connectivity Security & Compliance: Advanced knowledge of enterprise security frameworks and regulatory requirements Development Tools & Methodologies: Leadership in engineering enablement, tooling strategy, and delivery practices Domain Expertise: Strong experience in insurance and/or wealth management, with the ability to drive innovation within these sectors Qualifications Core Engineering: .NET Framework and C#, SQL, MVC, REST and SOAP APIs, with strong experience in designing maintainable, testable systems. AI Assisted Engineering: Practical use of GenAI to accelerate development while maintaining quality, security, and governance standards. API & Integration: Headless API design, event driven and service oriented architectures, and secure integration across distributed systems. Cloud & DevOps: AWS native architectures, CI/CD automation using GitHub Actions, infrastructure and deployment optimisation. Security Engineering: Security by design mindset with applied knowledge of OWASP Top 10, WCAG, OAuth2, MFA, and secure identity patterns. Quality & Assurance: Proficient in unit testing frameworks; governance and execution of SAST, DAST, SCA, and penetration testing processes.
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
13/06/2026
Full time
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Head of Technology London, UK Hybrid Senior Leadership About EmpowerRD R&D tax credits are a powerful but underused engine for innovation, and navigating them shouldn't require an army of consultants and months of back-and-forth. At EmpowerRD, we're changing that. We build software that makes claiming R&D tax relief transparent and genuinely empowering for the businesses and advisors who rely on us, with a vision to help every innovative company unlock the funding they deserve. Living by that mission has been the secret to our growth, and now we're at a pivotal moment in our journey. Every move we make has a direct impact on our customers, our product, and our collective success. We need people who take pride in understanding what drives outcomes, challenge the way things are done (respectfully), and always aim high. We can't say we've got this whole thing figured out, and frankly, that's half the fun. What we can say is that we're a driven, progressive, and, importantly, a kind team, all committed to building the future of R&D tax relief together. About the role We're looking for a Head of Technology to join EmpowerRD's senior leadership team at a pivotal moment in our growth. You'll own the technology strategy end-to-end, shaping our architecture and engineering culture while accelerating innovation that differentiates us in the R&D tax market. You'll be the connective tissue between our product ambitions and the engineering capability that brings them to life, partnering closely with the CEO, Product, Operations, and Marketing leadership. Who you'll be working with You'll sit at the senior leadership table, reporting into the CEO and working across the whole business. Day to day, you'll partner with the CEO, Head of Product, and our engineering and data teams. You'll also be the primary technology voice in conversations with Finance, Customer Success, Sales, and external technology vendors and partners. Our company virtues are: Be a truth seeker, Build Bridges, Empower Growth, Start and keep going, Foster Well-Being. We build strong cross-functional relationships, stay close to strategic priorities, and bring decisions grounded in data and evidence. What you'll be doing As Head of Technology at EmpowerRD, you will: Develop, communicate, and execute a comprehensive technology strategy aligned with our business goals and growth plans. Collaborate closely with the executive team, product, and other business units to understand technology needs and drive technology-enabled initiatives. Own and evolve the Data, Metrics and Insights that underpin the business. Oversee design and implementation of scalable, secure technology systems and infrastructure, ensuring alignment with security standards and best practice. Provide strong leadership, line management and mentorship to our engineering and data teams, fostering a culture of continuous learning and high performance. Oversee the Ways of Working and ensure teams have a full understanding of the software lifecycle and their roles within the process. Identify and mitigate technology-related risks, ensuring compliance with data privacy and security regulations and internal policies: you will be the DPO. Manage the technology budget, optimising resource allocation and ensuring cost-effective decisions. Manage relationships with technology vendors and partners, evaluating and selecting the most appropriate solutions. Stay close to the latest technology advances and provide strategic recommendations to keep EmpowerRD at the leading edge. What you bring Essential Five or more years of experience in a senior technology leadership role Deep understanding of software development methodologies and how AI has transformed these processes in recent years Many years of experience building technology platforms for organisations - you have the battle scars to show as well as depth of technical experience. Our Stack is Vue, Ruby on Rails, Postgres, Terraform, dbt, AWS, GCP - you'll have many years of experience in these technologies. Demonstrated success managing software development, systems architecture, infrastructure management, IT infrastructure, third party services, cyber security and budgets Broad commercial understanding of how a SaaS business ticks and the teams and processes that drive growth Strong strategic thinking: the ability to translate business objectives into effective technology decisions through Data and discussion Excellent leadership and team management skills, with a track record of developing high performing technology teams Proven ability to deliver complex technology projects on time and within budget Strong analytical and problem solving skills with a data driven approach to decision making A degree in computer science, information technology, or a related field (or equivalent experience) Valued but not required Experience in fintech, SaaS, professional services, or a regulated technology environment Hands on experience with AI and Data platform tooling Familiarity with the R&D tax credit, Accounting or HMRC landscape This role is for you if You're energised by setting the technology direction for a company, not just executing on a predefined plan. You're as comfortable discussing architectural trade offs with engineers as you are presenting a technology roadmap to the CEO or delivering Town Hall updates to the company. You hold yourself and your teams to high engineering standards without letting perfection get in the way of progress. This role may not be for you if You're looking for a steady state technology management role rather than a building and scaling challenge. You do not use data, metrics and insights as part of your operating DNA. You prefer to operate with full certainty before moving; we're a fast moving team, and ambiguity is part of the job. Practical details Location: London, UK. Hybrid with mandatory office days each week. Visa sponsorship: We're not able to offer UK work visa sponsorship for this role. Salary: To be discussed during the first interview. About your application and the interview process We use AI to score every application and then read every relevant CV ourselves. Your effort deserves human attention that matches it, so please take the time to read the role description and make sure your application reflects experience that is genuinely relevant here. The "Achieved X, as measured by Y, by doing Z" formula is a strong way to make your experience compelling. The role requires operational grounding, strategic breadth, and technical depth, so make sure your CV reflects all three. The process Intro call: A 30 minute conversation with leadership to discuss the role and your background. Take home strategic & technical exercises followed by a presentation interview with leadership. CEO interview: A 60 minute interview covering your leadership approach and strategic thinking. Culture Interview with function & technology team leads. EmpowerRD National Technology Awards 2026 Nominee Growth Business of the Year Financial Services Technology of the Year RegTech Project of the Year Ranked in TechRound 2025 FinTech 50
13/06/2026
Full time
Head of Technology London, UK Hybrid Senior Leadership About EmpowerRD R&D tax credits are a powerful but underused engine for innovation, and navigating them shouldn't require an army of consultants and months of back-and-forth. At EmpowerRD, we're changing that. We build software that makes claiming R&D tax relief transparent and genuinely empowering for the businesses and advisors who rely on us, with a vision to help every innovative company unlock the funding they deserve. Living by that mission has been the secret to our growth, and now we're at a pivotal moment in our journey. Every move we make has a direct impact on our customers, our product, and our collective success. We need people who take pride in understanding what drives outcomes, challenge the way things are done (respectfully), and always aim high. We can't say we've got this whole thing figured out, and frankly, that's half the fun. What we can say is that we're a driven, progressive, and, importantly, a kind team, all committed to building the future of R&D tax relief together. About the role We're looking for a Head of Technology to join EmpowerRD's senior leadership team at a pivotal moment in our growth. You'll own the technology strategy end-to-end, shaping our architecture and engineering culture while accelerating innovation that differentiates us in the R&D tax market. You'll be the connective tissue between our product ambitions and the engineering capability that brings them to life, partnering closely with the CEO, Product, Operations, and Marketing leadership. Who you'll be working with You'll sit at the senior leadership table, reporting into the CEO and working across the whole business. Day to day, you'll partner with the CEO, Head of Product, and our engineering and data teams. You'll also be the primary technology voice in conversations with Finance, Customer Success, Sales, and external technology vendors and partners. Our company virtues are: Be a truth seeker, Build Bridges, Empower Growth, Start and keep going, Foster Well-Being. We build strong cross-functional relationships, stay close to strategic priorities, and bring decisions grounded in data and evidence. What you'll be doing As Head of Technology at EmpowerRD, you will: Develop, communicate, and execute a comprehensive technology strategy aligned with our business goals and growth plans. Collaborate closely with the executive team, product, and other business units to understand technology needs and drive technology-enabled initiatives. Own and evolve the Data, Metrics and Insights that underpin the business. Oversee design and implementation of scalable, secure technology systems and infrastructure, ensuring alignment with security standards and best practice. Provide strong leadership, line management and mentorship to our engineering and data teams, fostering a culture of continuous learning and high performance. Oversee the Ways of Working and ensure teams have a full understanding of the software lifecycle and their roles within the process. Identify and mitigate technology-related risks, ensuring compliance with data privacy and security regulations and internal policies: you will be the DPO. Manage the technology budget, optimising resource allocation and ensuring cost-effective decisions. Manage relationships with technology vendors and partners, evaluating and selecting the most appropriate solutions. Stay close to the latest technology advances and provide strategic recommendations to keep EmpowerRD at the leading edge. What you bring Essential Five or more years of experience in a senior technology leadership role Deep understanding of software development methodologies and how AI has transformed these processes in recent years Many years of experience building technology platforms for organisations - you have the battle scars to show as well as depth of technical experience. Our Stack is Vue, Ruby on Rails, Postgres, Terraform, dbt, AWS, GCP - you'll have many years of experience in these technologies. Demonstrated success managing software development, systems architecture, infrastructure management, IT infrastructure, third party services, cyber security and budgets Broad commercial understanding of how a SaaS business ticks and the teams and processes that drive growth Strong strategic thinking: the ability to translate business objectives into effective technology decisions through Data and discussion Excellent leadership and team management skills, with a track record of developing high performing technology teams Proven ability to deliver complex technology projects on time and within budget Strong analytical and problem solving skills with a data driven approach to decision making A degree in computer science, information technology, or a related field (or equivalent experience) Valued but not required Experience in fintech, SaaS, professional services, or a regulated technology environment Hands on experience with AI and Data platform tooling Familiarity with the R&D tax credit, Accounting or HMRC landscape This role is for you if You're energised by setting the technology direction for a company, not just executing on a predefined plan. You're as comfortable discussing architectural trade offs with engineers as you are presenting a technology roadmap to the CEO or delivering Town Hall updates to the company. You hold yourself and your teams to high engineering standards without letting perfection get in the way of progress. This role may not be for you if You're looking for a steady state technology management role rather than a building and scaling challenge. You do not use data, metrics and insights as part of your operating DNA. You prefer to operate with full certainty before moving; we're a fast moving team, and ambiguity is part of the job. Practical details Location: London, UK. Hybrid with mandatory office days each week. Visa sponsorship: We're not able to offer UK work visa sponsorship for this role. Salary: To be discussed during the first interview. About your application and the interview process We use AI to score every application and then read every relevant CV ourselves. Your effort deserves human attention that matches it, so please take the time to read the role description and make sure your application reflects experience that is genuinely relevant here. The "Achieved X, as measured by Y, by doing Z" formula is a strong way to make your experience compelling. The role requires operational grounding, strategic breadth, and technical depth, so make sure your CV reflects all three. The process Intro call: A 30 minute conversation with leadership to discuss the role and your background. Take home strategic & technical exercises followed by a presentation interview with leadership. CEO interview: A 60 minute interview covering your leadership approach and strategic thinking. Culture Interview with function & technology team leads. EmpowerRD National Technology Awards 2026 Nominee Growth Business of the Year Financial Services Technology of the Year RegTech Project of the Year Ranked in TechRound 2025 FinTech 50
Our client, an Aerospace and Defence supplier is looking for a Project Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must be sole British nationals and hold SC Clearance. Contract initially until November 2026 3 days per week onsite in Reading 87.16 p/h Umbrella, inside IR35 Role Description The Project Manager will be responsible for the end-to-end delivery of a new Digital HR solution, leading activity from RFP and supplier selection through implementation, go-live, and transition into operations. The role requires a hands-on, adaptable Project Manager who is comfortable working in a small team environment and able to operate at all levels - from drafting procurement documentation to managing senior stakeholders. While the primary focus is the HR solution, the role may also support other project management activities outside HR as required. Key Accountabilities End-to-End Project Delivery Lead delivery of the Digital HR solution across the full lifecycle: RFP and supplier selection Mobilisation and implementation Go-live, hypercare, and transition to BAU operations Establish and maintain effective project governance, plans, controls, and reporting Manage scope, schedule, budget, risks, issues, and dependencies RFP & Supplier Selection Own the schedule for and support the RFP process, including: Drafting and coordinating RFP documentation as required Managing inputs from HR, Commercial, Procurement, Finance, and Technical teams Supplier evaluation, moderation, and selection Work closely with Finance, Commercial, Procurement, and Architecture teams to ensure: Compliance with sourcing and contractual requirements A compliant, value-for-money supplier appointment Support contract award and mobilisation of the chosen delivery partner Delivery Partner Management Act as the primary day-to-day client lead for the selected delivery partner Set and manage delivery partner performance expectations against agreed plans, milestones, and contractual obligations Drive issue resolution, escalation, and recovery where required Work proactively with the delivery partner to minimise dependencies and mitigate delivery risks Ensure delivery outputs meet agreed timelines, quality, architectural, and security standards Ensure the solution aligns with customer expectations and requirements Stakeholder Engagement & Governance Lead engagement with key corporate functions, including Commercial, Procurement, Finance, and Programme Assurance Ensure the project aligns with governance, delivery, architecture, and security processes Maintain a strong, open, and constructive relationship with the Head of HR to enable timely resolution of delivery-related issues Manage senior stakeholders through: Clear communication Transparency Effective decision-making forums Lead the PI Planning aspects associated with this solution Collaboration with Architecture & Product Work closely with the Solution Architect to ensure delivery aligns with approved architecture and technical standards Partner with the Product Owner to align delivery priorities with HR business needs and outcomes Ensure business requirements are translated into deliverable, governed work packages Transition to Operations Lead planning and execution of: Cutover and go-live Hypercare and stabilisation Operational handover and service acceptance Ensure operational readiness, documentation, and ownership are in place before transition to BAU Flexibility & Wider Contribution Operate flexibly within a small team, contributing beyond a traditional PM remit where required Be prepared to support non-HR project activities as priorities dictate Balance hands-on delivery tasks with senior stakeholder management Skills and Experience Essential Proven experience as a Project Manager delivering COTS and/or Digital SaaS HR solutions Demonstrated delivery of at least two HR implementations from RFP through to live operation Experience leading RFPs, supplier selection, and contract mobilisation Strong experience managing external delivery partners and systems integrators Excellent stakeholder management skills, including engagement at executive level Strong understanding of project governance, financial controls, and assurance processes Experience working in Agile, Hybrid, or structured delivery environments Comfortable working across discovery, delivery, and operational phases Experience with Azure DevOps Familiar with working within security and assurance frameworks Desirable Experience working in small or lean delivery teams Experience delivering technology solutions in complex or regulated environments Familiarity with SaaS-based enterprise solutions
13/06/2026
Full time
Our client, an Aerospace and Defence supplier is looking for a Project Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must be sole British nationals and hold SC Clearance. Contract initially until November 2026 3 days per week onsite in Reading 87.16 p/h Umbrella, inside IR35 Role Description The Project Manager will be responsible for the end-to-end delivery of a new Digital HR solution, leading activity from RFP and supplier selection through implementation, go-live, and transition into operations. The role requires a hands-on, adaptable Project Manager who is comfortable working in a small team environment and able to operate at all levels - from drafting procurement documentation to managing senior stakeholders. While the primary focus is the HR solution, the role may also support other project management activities outside HR as required. Key Accountabilities End-to-End Project Delivery Lead delivery of the Digital HR solution across the full lifecycle: RFP and supplier selection Mobilisation and implementation Go-live, hypercare, and transition to BAU operations Establish and maintain effective project governance, plans, controls, and reporting Manage scope, schedule, budget, risks, issues, and dependencies RFP & Supplier Selection Own the schedule for and support the RFP process, including: Drafting and coordinating RFP documentation as required Managing inputs from HR, Commercial, Procurement, Finance, and Technical teams Supplier evaluation, moderation, and selection Work closely with Finance, Commercial, Procurement, and Architecture teams to ensure: Compliance with sourcing and contractual requirements A compliant, value-for-money supplier appointment Support contract award and mobilisation of the chosen delivery partner Delivery Partner Management Act as the primary day-to-day client lead for the selected delivery partner Set and manage delivery partner performance expectations against agreed plans, milestones, and contractual obligations Drive issue resolution, escalation, and recovery where required Work proactively with the delivery partner to minimise dependencies and mitigate delivery risks Ensure delivery outputs meet agreed timelines, quality, architectural, and security standards Ensure the solution aligns with customer expectations and requirements Stakeholder Engagement & Governance Lead engagement with key corporate functions, including Commercial, Procurement, Finance, and Programme Assurance Ensure the project aligns with governance, delivery, architecture, and security processes Maintain a strong, open, and constructive relationship with the Head of HR to enable timely resolution of delivery-related issues Manage senior stakeholders through: Clear communication Transparency Effective decision-making forums Lead the PI Planning aspects associated with this solution Collaboration with Architecture & Product Work closely with the Solution Architect to ensure delivery aligns with approved architecture and technical standards Partner with the Product Owner to align delivery priorities with HR business needs and outcomes Ensure business requirements are translated into deliverable, governed work packages Transition to Operations Lead planning and execution of: Cutover and go-live Hypercare and stabilisation Operational handover and service acceptance Ensure operational readiness, documentation, and ownership are in place before transition to BAU Flexibility & Wider Contribution Operate flexibly within a small team, contributing beyond a traditional PM remit where required Be prepared to support non-HR project activities as priorities dictate Balance hands-on delivery tasks with senior stakeholder management Skills and Experience Essential Proven experience as a Project Manager delivering COTS and/or Digital SaaS HR solutions Demonstrated delivery of at least two HR implementations from RFP through to live operation Experience leading RFPs, supplier selection, and contract mobilisation Strong experience managing external delivery partners and systems integrators Excellent stakeholder management skills, including engagement at executive level Strong understanding of project governance, financial controls, and assurance processes Experience working in Agile, Hybrid, or structured delivery environments Comfortable working across discovery, delivery, and operational phases Experience with Azure DevOps Familiar with working within security and assurance frameworks Desirable Experience working in small or lean delivery teams Experience delivering technology solutions in complex or regulated environments Familiarity with SaaS-based enterprise solutions
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
13/06/2026
Full time
Chief Information Security Officer (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Chief Information Security Officer (CISO) to lead and evolve our group wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk aware security culture Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands on experience leading PCI DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high performing security teams Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're hiring a GTM Engineer to architect and build the systems that power our commercial organisation. This is a senior individual contributor role for someone who thinks in systems and data. You build for scale and treat manual work as a problem to be solved, not a task to be done. You'll own the design and implementation of GTM infrastructure across our commercial stack: HubSpot, Gong, Outreach, our enrichment tools, and the AI tooling we're increasingly weaving into how we sell. You'll partner with the Sales leaders, Head of Revenue Operations to set technical direction, and work alongside our RevOps Analyst and Sales Enablement Manager to deliver outcomes. The brief is straightforward: anything that is consuming significant time by our commercial teams (SDR, AE and Account Management) should be automated if possible. Anything that requires judgement should be augmented with the best tooling available. Sales should spend their time selling. This role exists because we want to build operating leverage and give our commercial team superpowers through automation and AI. If you've been waiting for a role where the mandate is "build it properly," this is it. What you'll be doing Build commercial infrastructure that scales. Design and implement workflows in HubSpot and across our wider stack that handle routing, scoring, enrichment, lifecycle management, and handoffs without manual intervention. Replace bespoke one off work with templated, repeatable systems. Level up the solution architecture capabilities across the team. Own the enrichment and data quality layer. Take ownership of our enrichment stack (currently ZoomInfo, LinkedIn Sales Navigator, and with planned additions potentially including other tools such as Clay or CommonRoom). Build pipelines that produce clean, accurate, fit scored data. Set the standard for what good data looks like at Xelix. Automate reporting. Templatise it and build dashboards and models that require minimal manual updating. Build AI augmented workflows. Our investors and leadership are bullish on AI, and so are we. You'll prototype and deploy AI agents and LLM powered tooling for tasks like lead qualification, account research, RFP response, call analysis, and content generation. You'll have latitude to experiment, but production deployments need to be reliable, secure, and measurably better than what they replace. Level up our technical capabilities. Work with other members of the team to level up their technical sophistication and help them design and deploy effective processes. What you'll bring You probably won't have done all of these, but you should have done most: Hands on AI/LLM experience. You've built or deployed AI agents, used LLM APIs in production workflows, or integrated AI tooling into commercial processes. This might include Claude, MCP tools, or an agent building tool. You're discerning about how to use LLMs, and understand where LLMs add value and where they don't. Data enrichment expertise. You've worked with enrichment platforms, understand match logic and deduplication, and have opinions about what good data quality looks like. You've cleaned up other people's messes before. A builder's mindset. When you see manual work, you immediately think about how to automate it. You'd rather spend two days building something repeatable than two hours doing it manually. Good commercial instincts. You understand B2B SaaS sales motions, how SDRs and AEs actually work, and what makes commercial teams effective. You're not building in isolation, but to make the business better. Senior IC operating style. You can scope work, prioritise, push back when needed, and ship without close oversight. You're comfortable being the technical SME on a small team. Technical depth (at least one of these): A track record of building commercial systems at scale. You've architected workflows in HubSpot (ideally), or Salesforce that go beyond standard configuration: custom objects, complex routing, lifecycle automation, integrations with multiple tools. We'll want to see specific examples. Or, fluency with low code automation platforms. You've built things in tools like Clay, n8n, Make, Zapier, or similar. You know which to reach for and when. If you've stood up Clay specifically, that's a strong signal. Or, significant data wrangling skills. The ability to write SQL or Python is a plus. You can build complex models in spreadsheets at a high level of proficiency. What we offer in return Competitive salary depending on experience. 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days. Hybrid working with three days a week from our dog friendly Hoxton office and on site gym. Comprehensive private medical & dental cover with Vitality. Enhanced parental leave pay. Learning & development culture - £1,000 personal annual budget. We're carbon neutral and are working towards ambitious carbon reduction goals. Lots of team socials & activities. Annual team retreat. We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. We are not currently planning on expanding our list of recruiting agencies. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
11/06/2026
Full time
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're hiring a GTM Engineer to architect and build the systems that power our commercial organisation. This is a senior individual contributor role for someone who thinks in systems and data. You build for scale and treat manual work as a problem to be solved, not a task to be done. You'll own the design and implementation of GTM infrastructure across our commercial stack: HubSpot, Gong, Outreach, our enrichment tools, and the AI tooling we're increasingly weaving into how we sell. You'll partner with the Sales leaders, Head of Revenue Operations to set technical direction, and work alongside our RevOps Analyst and Sales Enablement Manager to deliver outcomes. The brief is straightforward: anything that is consuming significant time by our commercial teams (SDR, AE and Account Management) should be automated if possible. Anything that requires judgement should be augmented with the best tooling available. Sales should spend their time selling. This role exists because we want to build operating leverage and give our commercial team superpowers through automation and AI. If you've been waiting for a role where the mandate is "build it properly," this is it. What you'll be doing Build commercial infrastructure that scales. Design and implement workflows in HubSpot and across our wider stack that handle routing, scoring, enrichment, lifecycle management, and handoffs without manual intervention. Replace bespoke one off work with templated, repeatable systems. Level up the solution architecture capabilities across the team. Own the enrichment and data quality layer. Take ownership of our enrichment stack (currently ZoomInfo, LinkedIn Sales Navigator, and with planned additions potentially including other tools such as Clay or CommonRoom). Build pipelines that produce clean, accurate, fit scored data. Set the standard for what good data looks like at Xelix. Automate reporting. Templatise it and build dashboards and models that require minimal manual updating. Build AI augmented workflows. Our investors and leadership are bullish on AI, and so are we. You'll prototype and deploy AI agents and LLM powered tooling for tasks like lead qualification, account research, RFP response, call analysis, and content generation. You'll have latitude to experiment, but production deployments need to be reliable, secure, and measurably better than what they replace. Level up our technical capabilities. Work with other members of the team to level up their technical sophistication and help them design and deploy effective processes. What you'll bring You probably won't have done all of these, but you should have done most: Hands on AI/LLM experience. You've built or deployed AI agents, used LLM APIs in production workflows, or integrated AI tooling into commercial processes. This might include Claude, MCP tools, or an agent building tool. You're discerning about how to use LLMs, and understand where LLMs add value and where they don't. Data enrichment expertise. You've worked with enrichment platforms, understand match logic and deduplication, and have opinions about what good data quality looks like. You've cleaned up other people's messes before. A builder's mindset. When you see manual work, you immediately think about how to automate it. You'd rather spend two days building something repeatable than two hours doing it manually. Good commercial instincts. You understand B2B SaaS sales motions, how SDRs and AEs actually work, and what makes commercial teams effective. You're not building in isolation, but to make the business better. Senior IC operating style. You can scope work, prioritise, push back when needed, and ship without close oversight. You're comfortable being the technical SME on a small team. Technical depth (at least one of these): A track record of building commercial systems at scale. You've architected workflows in HubSpot (ideally), or Salesforce that go beyond standard configuration: custom objects, complex routing, lifecycle automation, integrations with multiple tools. We'll want to see specific examples. Or, fluency with low code automation platforms. You've built things in tools like Clay, n8n, Make, Zapier, or similar. You know which to reach for and when. If you've stood up Clay specifically, that's a strong signal. Or, significant data wrangling skills. The ability to write SQL or Python is a plus. You can build complex models in spreadsheets at a high level of proficiency. What we offer in return Competitive salary depending on experience. 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days. Hybrid working with three days a week from our dog friendly Hoxton office and on site gym. Comprehensive private medical & dental cover with Vitality. Enhanced parental leave pay. Learning & development culture - £1,000 personal annual budget. We're carbon neutral and are working towards ambitious carbon reduction goals. Lots of team socials & activities. Annual team retreat. We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. We are not currently planning on expanding our list of recruiting agencies. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
Application closing date: 26th June 2026 About the Job The IT Services Coordinator supports the delivery and continuous improvement of reliable, user focused IT services across Better Cotton's global organisation. Working closely with the IT Services Manager, this role ensures high quality service delivery, effective platform administration, and strong service performance aligned with organisational frameworks and evolving business needs. You will act as a key bridge between IT and business teams, helping ensure systems, tools, and processes enable efficient and consistent ways of working across geographies. Are you purpose led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as an IT Services Coordinator and help deliver high impact, user centric IT services for the world's largest cotton sustainability initiative - supporting more sustainable farming practices for nearly 1.6 million farmers across 15 countries. The Challenge Looking ahead to 2030, we aim to reduce GHG emissions from cotton production by half, significantly cut synthetic pesticide use, improve soil health, increase farm incomes, and support women's empowerment. As an IT Services Coordinator, you will play a critical role in enabling these ambitions by ensuring our global teams are supported by efficient, scalable, and high performing IT services. Responsibilities Support and drive continuous improvement of IT service delivery, identifying opportunities to enhance processes, tooling, and user experience. Oversee day to day IT support operations, including managing Level 2 escalations and ensuring timely resolution and high user satisfaction. Administer and optimise core IT platforms (e.g. Microsoft 365 and SaaS tools) to meet business needs and organisational standards. Contribute to IT service management (ITSM) tooling, including workflows, automation, reporting, and future system improvements. Coordinate vendor relationships, ensuring effective delivery of hardware, software, and support services in line with cost and quality expectations. Manage the end to end device and asset lifecycle (procurement, provisioning, tracking, and disposal) across global teams. Lead IT knowledge management and user enablement through documentation, training, and adoption of IT platforms. Monitor SaaS platform developments and proactively identify opportunities for optimisation and innovation. Collaborate cross functionally with teams such as Data, People & Culture, and Operations to align IT services with organisational needs. Provide coaching and support to junior IT staff and contribute to a consistent global IT service model. Experience Demonstrated experience in IT service delivery, IT support operations, or IT coordination roles. Demonstrated experience in IT support coordination, platform administration, and service improvement initiatives. Strong understanding of IT service management (ITSM) principles and tools. Experience managing vendors, IT assets, and service delivery performance. Excellent communication and stakeholder management skills, with the ability to work across global teams. Degree in IT, Computer Science, Business Information Systems, or equivalent experience. Professional certifications such as ITIL Foundation, Microsoft 365, or Agile/Scrum. Experience working in international, multicultural, or mission driven environments. Knowledge of ITSM tools (e.g. Dynamics, Jira) and workflow automation. Experience in knowledge management, user training, and driving technology adoption. What we offer Hybrid working - One day per week in our London office. The opportunity to work from anywhere in the world for up to one month per year. Flexible working, with core hours from 10 am to 4 pm local time. Continuous learning and development. A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home. Enhanced parental benefits. The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in London. Better Cotton Initiative offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 26.06.2026 via the application link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human led assessment experience. Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
11/06/2026
Full time
Application closing date: 26th June 2026 About the Job The IT Services Coordinator supports the delivery and continuous improvement of reliable, user focused IT services across Better Cotton's global organisation. Working closely with the IT Services Manager, this role ensures high quality service delivery, effective platform administration, and strong service performance aligned with organisational frameworks and evolving business needs. You will act as a key bridge between IT and business teams, helping ensure systems, tools, and processes enable efficient and consistent ways of working across geographies. Are you purpose led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as an IT Services Coordinator and help deliver high impact, user centric IT services for the world's largest cotton sustainability initiative - supporting more sustainable farming practices for nearly 1.6 million farmers across 15 countries. The Challenge Looking ahead to 2030, we aim to reduce GHG emissions from cotton production by half, significantly cut synthetic pesticide use, improve soil health, increase farm incomes, and support women's empowerment. As an IT Services Coordinator, you will play a critical role in enabling these ambitions by ensuring our global teams are supported by efficient, scalable, and high performing IT services. Responsibilities Support and drive continuous improvement of IT service delivery, identifying opportunities to enhance processes, tooling, and user experience. Oversee day to day IT support operations, including managing Level 2 escalations and ensuring timely resolution and high user satisfaction. Administer and optimise core IT platforms (e.g. Microsoft 365 and SaaS tools) to meet business needs and organisational standards. Contribute to IT service management (ITSM) tooling, including workflows, automation, reporting, and future system improvements. Coordinate vendor relationships, ensuring effective delivery of hardware, software, and support services in line with cost and quality expectations. Manage the end to end device and asset lifecycle (procurement, provisioning, tracking, and disposal) across global teams. Lead IT knowledge management and user enablement through documentation, training, and adoption of IT platforms. Monitor SaaS platform developments and proactively identify opportunities for optimisation and innovation. Collaborate cross functionally with teams such as Data, People & Culture, and Operations to align IT services with organisational needs. Provide coaching and support to junior IT staff and contribute to a consistent global IT service model. Experience Demonstrated experience in IT service delivery, IT support operations, or IT coordination roles. Demonstrated experience in IT support coordination, platform administration, and service improvement initiatives. Strong understanding of IT service management (ITSM) principles and tools. Experience managing vendors, IT assets, and service delivery performance. Excellent communication and stakeholder management skills, with the ability to work across global teams. Degree in IT, Computer Science, Business Information Systems, or equivalent experience. Professional certifications such as ITIL Foundation, Microsoft 365, or Agile/Scrum. Experience working in international, multicultural, or mission driven environments. Knowledge of ITSM tools (e.g. Dynamics, Jira) and workflow automation. Experience in knowledge management, user training, and driving technology adoption. What we offer Hybrid working - One day per week in our London office. The opportunity to work from anywhere in the world for up to one month per year. Flexible working, with core hours from 10 am to 4 pm local time. Continuous learning and development. A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home. Enhanced parental benefits. The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in London. Better Cotton Initiative offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 26.06.2026 via the application link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human led assessment experience. Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure. This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently. The role will be reporting into the Head of Global Technology Services and works closely with senior technical leads to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Professional Attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project dependent travel requirements to our London office and to our operating companies in the UK and abroad.
10/06/2026
Full time
Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure. This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently. The role will be reporting into the Head of Global Technology Services and works closely with senior technical leads to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Professional Attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project dependent travel requirements to our London office and to our operating companies in the UK and abroad.
Infrastructure ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000618Help grow a safer, cleaner, healthier future for everyone, every day. Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure.This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently.The role would be reporting into the Head of Global Technology Services and works closely with senior technical leads (Infrastructure, Cyber Security, Enterprise Applications and Digital Solutions) to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on-premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on-premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on-premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation-first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI-ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group-wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate FinOps Certified Practitioner (or equivalent cloud cost management certification) TOGAF or equivalent enterprise architecture certification Professional attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project-dependent travel requirements to our London office and to our operating companies in the UK and abroad.
10/06/2026
Full time
Infrastructure ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000618Help grow a safer, cleaner, healthier future for everyone, every day. Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Architect is a senior technical authority responsible for defining, governing and evolving infrastructure architecture across M365, Azure, Dynamics 365, Power Platform and on premises infrastructure.This role provides architectural direction, standards and assurance across the group. The Infrastructure Architect will ensure infrastructure platforms are secure, resilient, scalable and aligned to business and technology strategy, while enabling operating companies to adopt best practices consistently.The role would be reporting into the Head of Global Technology Services and works closely with senior technical leads (Infrastructure, Cyber Security, Enterprise Applications and Digital Solutions) to provide architectural oversight for major initiatives, migrations and transformations. Role Responsibilities Act as the design authority for enterprise infrastructure across M365, Azure, Dynamics 365, Power Platform and on-premises environments. Define and maintain infrastructure principles, standards, reference designs and target roadmaps. Lead M365 tenant strategy and complex migrations, aligned to security, identity, compliance and operating models. Define Azure and hybrid architecture patterns aligned to the Azure Well-Architected Framework across cost, reliability, security, operations and performance. Oversee on-premises infrastructure architecture, integration, lifecycle management and modernisation. Own architecture for business continuity, disaster recovery, backup and resilience across cloud and on-premises environments. Advise operating companies on adopting new technologies and infrastructure solutions. Ensure architecture aligns with change control, governance and risk management. Maintain architectural documentation, including conceptual, logical and physical diagrams. Promote Infrastructure as Code and automation-first principles using Terraform, Bicep or ARM for consistent deployments. Align infrastructure architecture with DevOps and platform engineering to enable CI/CD, standardised environments and faster delivery. Define and govern FinOps practices, including cost optimisation, usage governance, budgeting and forecasting across Azure and M365. Establish cost controls, including tagging, showback/chargeback and accountability across operating companies. Provide architectural guidance to balance cost, performance, scalability and resilience. Define infrastructure architecture for AI/ML workloads, advanced analytics and high-performance computing. Ensure platforms are AI-ready with scalable compute, data integration, secure access and responsible AI controls. Evaluate emerging Microsoft capabilities, including Copilot and AI services, and define group-wide adoption patterns. Promote AIOps to improve incident detection, automated remediation and operational insight. Stay current with technology trends, Microsoft roadmaps and emerging capabilities to inform future architecture decisions. Role Prerequisites Significant experience (typically 8+ years) in infrastructure, cloud or platform roles, including demonstrated time operating at an architectural or design authority level. Deep experience with Microsoft Azure and M365 in enterprise or global environments. Strong understanding of hybrid infrastructure, including on premises data centres, networking and identity integration. Experience supporting or integrating SaaS platforms such as Dynamics 365 and Power Platform from an infrastructure and security perspective. Proven experience defining architecture standards, patterns and governance in complex, multi company organisations. Strong knowledge of identity and access management technologies (Entra ID / Azure AD, Azure AD Connect, ADFS, federation, MFA and conditional access). Experience shaping and assuring infrastructure migrations and modernisation programmes. Proven ability to translate complex technical architecture into clear guidance for engineers, leaders and stakeholders. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate FinOps Certified Practitioner (or equivalent cloud cost management certification) TOGAF or equivalent enterprise architecture certification Professional attributes Proven Architectural Leadership - Demonstrates strong systems thinking and architectural judgement, with the ability to balance strategic direction and pragmatic delivery. Able to guide engineers without becoming delivery dependent. Operational & Design Excellence - Experienced in operating within service oriented environments while elevating architecture maturity, consistency and resilience across platforms. Entrepreneurial "Can Do" Approach - Creative, resilient and outcome focused. Comfortable driving clarity in ambiguous or complex environments and finding practical paths forward. Commercial, Analytic & Strategic Mindset - Able to evaluate options, assess risk, define trade offs and influence decisions. Communicates confidently with technical and non technical stakeholders. Cultural Fit - Non political, collaborative, transparent and low ego. Builds trust at all levels of the organisation and acts as a calm, credible senior technical voice. Location This role is based in London with a hybrid working style, also includes additional project-dependent travel requirements to our London office and to our operating companies in the UK and abroad.
Open to your next opportunity? Join a leading managed service provider delivering highly available network, cloud and collaboration solutions that support both public and private sector organisations. With over 25 years of experience, the organisation helps clients achieve their goals through agile, reliable and assured managed services, underpinned by multiple UK data centres, a national 100Gb MPLS network and 24/7 network operations centres. Headquartered in Harrogate with offices in London and Reading, it is powered by a 500-strong team of experts who use deep technical expertise to help customers navigate rapid technological change and deliver successful outcomes. Be part of an exciting growth journey. Responsibilities Sales Enablement & Opportunity Development Partner with sales teams to identify customer challenges, business drivers, and growth opportunities Lead technical discovery workshops and requirements gathering sessions Translate business needs into commercially viable cloud and digital solutions Actively contribute to pipeline creation and opportunity qualification Support account planning and strategic growth initiatives Create and deliver customer-facing presentations, proposals, and solution narratives Provide technical leadership throughout the sales lifecycle, from first engagement to deal close Solution Design & Architecture Public Cloud platforms (e.g. hyperscalers) Private Cloud and hybrid environments Virtual Desktop Infrastructure (VDI) Storage, Backup, and Disaster Recovery (DR) Data Services and data platform solutions Application Support and Application Development services Software Licensing and optimisation Microsoft 365 productivity and collaboration services Application Modernisation and cloud migration strategies Skills / Must have Technical & Cloud Expertise Experience across cloud platforms, infrastructure, and managed services Understanding of cloud service models (IaaS, PaaS, SaaS) Knowledge of hybrid and multi-cloud architectures Experience with VDI, data services, backup, DR, and storage solutions Understanding of Microsoft 365 ecosystems and cloud productivity platforms Sales & Commercial Capability Proven pre-sales or solution consulting experience within an MSP, integrator, or cloud services environment Strong commercial awareness and revenue-driven mindset Experience supporting enterprise and Public-sector sales cycles Excellent stakeholder management and communication skills Salary £80,000 Basic Salary Per Annum + 10% Bonus
09/06/2026
Full time
Open to your next opportunity? Join a leading managed service provider delivering highly available network, cloud and collaboration solutions that support both public and private sector organisations. With over 25 years of experience, the organisation helps clients achieve their goals through agile, reliable and assured managed services, underpinned by multiple UK data centres, a national 100Gb MPLS network and 24/7 network operations centres. Headquartered in Harrogate with offices in London and Reading, it is powered by a 500-strong team of experts who use deep technical expertise to help customers navigate rapid technological change and deliver successful outcomes. Be part of an exciting growth journey. Responsibilities Sales Enablement & Opportunity Development Partner with sales teams to identify customer challenges, business drivers, and growth opportunities Lead technical discovery workshops and requirements gathering sessions Translate business needs into commercially viable cloud and digital solutions Actively contribute to pipeline creation and opportunity qualification Support account planning and strategic growth initiatives Create and deliver customer-facing presentations, proposals, and solution narratives Provide technical leadership throughout the sales lifecycle, from first engagement to deal close Solution Design & Architecture Public Cloud platforms (e.g. hyperscalers) Private Cloud and hybrid environments Virtual Desktop Infrastructure (VDI) Storage, Backup, and Disaster Recovery (DR) Data Services and data platform solutions Application Support and Application Development services Software Licensing and optimisation Microsoft 365 productivity and collaboration services Application Modernisation and cloud migration strategies Skills / Must have Technical & Cloud Expertise Experience across cloud platforms, infrastructure, and managed services Understanding of cloud service models (IaaS, PaaS, SaaS) Knowledge of hybrid and multi-cloud architectures Experience with VDI, data services, backup, DR, and storage solutions Understanding of Microsoft 365 ecosystems and cloud productivity platforms Sales & Commercial Capability Proven pre-sales or solution consulting experience within an MSP, integrator, or cloud services environment Strong commercial awareness and revenue-driven mindset Experience supporting enterprise and Public-sector sales cycles Excellent stakeholder management and communication skills Salary £80,000 Basic Salary Per Annum + 10% Bonus
Pre & Post-Sales Cloud Engineer Location: United Kingdom (UK work permit required) Type: Full-time Hybrid SC Clearance (or eligibility) required Division: Reliance Cloud - Mid-Market Cloud Solutions About the Role We're building something new - a cloud-first future for electronic security. As part of a newly formed Cloud division, you'll play a hands on role helping customers transition to intelligent, cloud enabled security systems. This is a unique opportunity for a technically skilled, customer facing Cloud Engineer who enjoys blending design, technology, and business impact. You'll work closely with our Cloud Solutions and Sales teams, supporting everything from early customer conversations to technical delivery. If you're looking for a role where you can shape processes, influence technology direction, and grow with a new team, this is it. What You'll Be Doing Act as the technical lead supporting pre and post sales activities for mid market cloud security solutions. Design and prepare proposals - translating customer requirements into scalable, cost effective cloud architectures. Create drawings, templates, and technical documentation to support sales and delivery teams. Provide technical training, demos, and support for customers and internal staff. Collaborate with the Head of Cloud and Sales to develop value added services (remote monitoring, support automation, recurring revenue models). Work closely with vendors and technology partners to ensure our Cloud remains at the forefront of innovation. Help define and refine processes for efficient quoting, design, and delivery as the division scales. Liaise with operations and service teams to ensure smooth handover and excellent customer experience. What We're Looking For Essential 5+ years' experience in a technical engineering or pre/post sales role (Cloud, Systems Integration, or Electronic Security). Strong understanding of cloud technologies (AWS, Azure, SaaS, IoT, or hybrid platforms). Excellent communication skills - able to engage confidently with both technical and non technical audiences. Experience in system design and translating customer needs into technical solutions. UK work permit and eligibility for SC clearance. A structured, organised, and collaborative approach. Desirable Experience within the electronic security, building automation, or IoT industries. CAD / BIM or system layout design skills. Professional qualifications in Cloud Architecture, Project Management, or Engineering. Familiarity with machine learning, AI, or automation in cloud applications. Degree level education or equivalent practical experience. Personal Qualities Curious, innovative, and eager to learn new technologies. High integrity and trustworthiness - someone others rely on. Team player who thrives in a fast paced, start up style environment. Problem solver with initiative and resilience. Commercially aware - understand how technology drives customer value. Why Join Us Be part of a brand new division shaping the future of cloud based security. Real ownership - help design the tools, templates, and processes from the ground up. Exposure to the latest cloud and security technologies and vendor ecosystems. Join a company with the scale and stability of a long standing firm, but the agility of a start up. Long term growth potential as the team and offering expand. Ready to help build the future of Cloud Security? Apply today or reach out to Georgina Day - for an informal chat
09/06/2026
Full time
Pre & Post-Sales Cloud Engineer Location: United Kingdom (UK work permit required) Type: Full-time Hybrid SC Clearance (or eligibility) required Division: Reliance Cloud - Mid-Market Cloud Solutions About the Role We're building something new - a cloud-first future for electronic security. As part of a newly formed Cloud division, you'll play a hands on role helping customers transition to intelligent, cloud enabled security systems. This is a unique opportunity for a technically skilled, customer facing Cloud Engineer who enjoys blending design, technology, and business impact. You'll work closely with our Cloud Solutions and Sales teams, supporting everything from early customer conversations to technical delivery. If you're looking for a role where you can shape processes, influence technology direction, and grow with a new team, this is it. What You'll Be Doing Act as the technical lead supporting pre and post sales activities for mid market cloud security solutions. Design and prepare proposals - translating customer requirements into scalable, cost effective cloud architectures. Create drawings, templates, and technical documentation to support sales and delivery teams. Provide technical training, demos, and support for customers and internal staff. Collaborate with the Head of Cloud and Sales to develop value added services (remote monitoring, support automation, recurring revenue models). Work closely with vendors and technology partners to ensure our Cloud remains at the forefront of innovation. Help define and refine processes for efficient quoting, design, and delivery as the division scales. Liaise with operations and service teams to ensure smooth handover and excellent customer experience. What We're Looking For Essential 5+ years' experience in a technical engineering or pre/post sales role (Cloud, Systems Integration, or Electronic Security). Strong understanding of cloud technologies (AWS, Azure, SaaS, IoT, or hybrid platforms). Excellent communication skills - able to engage confidently with both technical and non technical audiences. Experience in system design and translating customer needs into technical solutions. UK work permit and eligibility for SC clearance. A structured, organised, and collaborative approach. Desirable Experience within the electronic security, building automation, or IoT industries. CAD / BIM or system layout design skills. Professional qualifications in Cloud Architecture, Project Management, or Engineering. Familiarity with machine learning, AI, or automation in cloud applications. Degree level education or equivalent practical experience. Personal Qualities Curious, innovative, and eager to learn new technologies. High integrity and trustworthiness - someone others rely on. Team player who thrives in a fast paced, start up style environment. Problem solver with initiative and resilience. Commercially aware - understand how technology drives customer value. Why Join Us Be part of a brand new division shaping the future of cloud based security. Real ownership - help design the tools, templates, and processes from the ground up. Exposure to the latest cloud and security technologies and vendor ecosystems. Join a company with the scale and stability of a long standing firm, but the agility of a start up. Long term growth potential as the team and offering expand. Ready to help build the future of Cloud Security? Apply today or reach out to Georgina Day - for an informal chat
Falcon Smart IT Limited is seeking a skilled SAP Basis Architect to spearhead the architecture, security, and operations of SAP SaaS platforms. This hybrid role, requiring 4 days in the office, emphasizes hands-on experience with S/4HANA Cloud and expertise in integration via SAP Integration Suite. The ideal candidate will manage security standards, oversee data privacy, and optimize vendor engagements. We are looking for someone with 8-12 years in SAP Basis and a proven record in architecting SAP SaaS solutions.
09/06/2026
Full time
Falcon Smart IT Limited is seeking a skilled SAP Basis Architect to spearhead the architecture, security, and operations of SAP SaaS platforms. This hybrid role, requiring 4 days in the office, emphasizes hands-on experience with S/4HANA Cloud and expertise in integration via SAP Integration Suite. The ideal candidate will manage security standards, oversee data privacy, and optimize vendor engagements. We are looking for someone with 8-12 years in SAP Basis and a proven record in architecting SAP SaaS solutions.
About the Role Group IT Test & Release Manager Location: Ireland Department: Group IT Reports to: Head of Group IT Solutions & Data Platforms Panda Ireland is going through a major business and technology transformation, and we are looking for a Group IT Test & Release Manager to help make sure change is delivered safely, consistently and at pace. This is a key role within our Group IT function, responsible for leading testing, release governance and production readiness across a complex technology landscape. You'll work across enterprise systems, operational platforms, customer service tools, data platforms, integrations and customer-facing technologies, including systems such as Workday, Freshworks and ERP platforms. As Group IT Test & Release Manager, you'll help build a modern, scalable and mature testing and release capability that supports rapid transformation while protecting operational stability. The Role This Group IT Test & Release Manager role is ideal for someone who combines strong technical understanding with governance discipline, stakeholder management and hands on delivery leadership. You'll be responsible for owning the end to end testing and release lifecycle, ensuring technology changes are properly planned, tested, approved, deployed and validated before reaching production. You'll work closely with IT, Transformation, Operations, Finance, Customer Services, suppliers and senior stakeholders to ensure changes are delivered with quality, control and minimal disruption. What You'll Be Doing Defining, implementing and improving the enterprise-wide testing and release management framework Establishing consistent testing standards, governance processes and quality gates across technology and transformation projects Owning end-to-end testing activities including test planning, SIT, UAT, regression testing, integration testing, release validation and production verification Ensuring testing coverage across business processes, integrations, data flows and operational dependencies Introducing risk-based testing approaches that support fast-paced transformation delivery Identifying opportunities to introduce automation and improve quality, repeatability and delivery speed Managing defect governance, including prioritisation, root cause tracking and remediation Owning and governing the release management lifecycle across multiple platforms, suppliers and delivery teams Coordinating releases across critical systems including Workday, Freshworks and integrated enterprise platforms Managing release calendars, dependencies, approvals, rollback plans and operational readiness Overseeing environment governance, release readiness and refresh cycles Working with infrastructure, security, platform engineering and third party suppliers to support successful release delivery Providing clear reporting on testing progress, release readiness, quality risks and delivery status Supporting agile delivery teams while maintaining strong governance and operational control Driving continuous improvement across testing, release and deployment processes Supporting post implementation reviews and contributing to lessons learned following incidents or major releases About You We're looking for someone with strong experience in test management, release management or quality engineering leadership within a complex technology environment. You'll be confident managing multiple releases, working across technical and non-technical teams, and balancing delivery pace with the governance needed to protect business operations. Significant experience in test management, release management or quality engineering leadership Experience managing testing and releases across complex enterprise application landscapes Strong understanding of enterprise SaaS platforms such as Workday, Freshworks, ERP or other integrated business systems Experience working in agile, hybrid or fast paced transformation environments Strong knowledge of ITIL change, release and service transition principles Experience coordinating multiple concurrent releases and delivery streams Strong understanding of API testing, integration testing, data validation, defect management, environment management and production readiness Excellent stakeholder management and communication skills The ability to work across applications, infrastructure, security, data, suppliers and business teams A practical approach to governance, with the ability to maintain control without creating unnecessary bureaucracy Strong attention to detail, organisation and ownership It would also be helpful if you have experience in operationally intensive or multi site businesses, large scale transformation programmes, ERP environments, Azure DevOps, Jira, ServiceNow, test automation, CI/CD practices, ITIL certification or ISTQB qualifications. What Success Looks Like High quality, low risk releases delivered consistently across critical business systems Fewer production incidents and failed changes Improved testing maturity, coverage and automation Faster and more predictable release cycles Strong governance that supports, rather than slows, delivery Greater confidence from business stakeholders in technology change Improved operational stability during a period of rapid transformation Scalable and repeatable testing and release processes embedded across the business Why Join Panda? This is a great opportunity to play a central role in shaping how technology change is delivered across Panda Ireland. As Group IT Test & Release Manager, you'll help establish modern testing and release practices, influence delivery standards and work closely with senior stakeholders on critical business transformation programmes. You'll be joining a business that is changing quickly, investing in technology and building stronger, more scalable ways of working across the organisation.Gro Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
09/06/2026
Full time
About the Role Group IT Test & Release Manager Location: Ireland Department: Group IT Reports to: Head of Group IT Solutions & Data Platforms Panda Ireland is going through a major business and technology transformation, and we are looking for a Group IT Test & Release Manager to help make sure change is delivered safely, consistently and at pace. This is a key role within our Group IT function, responsible for leading testing, release governance and production readiness across a complex technology landscape. You'll work across enterprise systems, operational platforms, customer service tools, data platforms, integrations and customer-facing technologies, including systems such as Workday, Freshworks and ERP platforms. As Group IT Test & Release Manager, you'll help build a modern, scalable and mature testing and release capability that supports rapid transformation while protecting operational stability. The Role This Group IT Test & Release Manager role is ideal for someone who combines strong technical understanding with governance discipline, stakeholder management and hands on delivery leadership. You'll be responsible for owning the end to end testing and release lifecycle, ensuring technology changes are properly planned, tested, approved, deployed and validated before reaching production. You'll work closely with IT, Transformation, Operations, Finance, Customer Services, suppliers and senior stakeholders to ensure changes are delivered with quality, control and minimal disruption. What You'll Be Doing Defining, implementing and improving the enterprise-wide testing and release management framework Establishing consistent testing standards, governance processes and quality gates across technology and transformation projects Owning end-to-end testing activities including test planning, SIT, UAT, regression testing, integration testing, release validation and production verification Ensuring testing coverage across business processes, integrations, data flows and operational dependencies Introducing risk-based testing approaches that support fast-paced transformation delivery Identifying opportunities to introduce automation and improve quality, repeatability and delivery speed Managing defect governance, including prioritisation, root cause tracking and remediation Owning and governing the release management lifecycle across multiple platforms, suppliers and delivery teams Coordinating releases across critical systems including Workday, Freshworks and integrated enterprise platforms Managing release calendars, dependencies, approvals, rollback plans and operational readiness Overseeing environment governance, release readiness and refresh cycles Working with infrastructure, security, platform engineering and third party suppliers to support successful release delivery Providing clear reporting on testing progress, release readiness, quality risks and delivery status Supporting agile delivery teams while maintaining strong governance and operational control Driving continuous improvement across testing, release and deployment processes Supporting post implementation reviews and contributing to lessons learned following incidents or major releases About You We're looking for someone with strong experience in test management, release management or quality engineering leadership within a complex technology environment. You'll be confident managing multiple releases, working across technical and non-technical teams, and balancing delivery pace with the governance needed to protect business operations. Significant experience in test management, release management or quality engineering leadership Experience managing testing and releases across complex enterprise application landscapes Strong understanding of enterprise SaaS platforms such as Workday, Freshworks, ERP or other integrated business systems Experience working in agile, hybrid or fast paced transformation environments Strong knowledge of ITIL change, release and service transition principles Experience coordinating multiple concurrent releases and delivery streams Strong understanding of API testing, integration testing, data validation, defect management, environment management and production readiness Excellent stakeholder management and communication skills The ability to work across applications, infrastructure, security, data, suppliers and business teams A practical approach to governance, with the ability to maintain control without creating unnecessary bureaucracy Strong attention to detail, organisation and ownership It would also be helpful if you have experience in operationally intensive or multi site businesses, large scale transformation programmes, ERP environments, Azure DevOps, Jira, ServiceNow, test automation, CI/CD practices, ITIL certification or ISTQB qualifications. What Success Looks Like High quality, low risk releases delivered consistently across critical business systems Fewer production incidents and failed changes Improved testing maturity, coverage and automation Faster and more predictable release cycles Strong governance that supports, rather than slows, delivery Greater confidence from business stakeholders in technology change Improved operational stability during a period of rapid transformation Scalable and repeatable testing and release processes embedded across the business Why Join Panda? This is a great opportunity to play a central role in shaping how technology change is delivered across Panda Ireland. As Group IT Test & Release Manager, you'll help establish modern testing and release practices, influence delivery standards and work closely with senior stakeholders on critical business transformation programmes. You'll be joining a business that is changing quickly, investing in technology and building stronger, more scalable ways of working across the organisation.Gro Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Are you ready to join a fast-scaling organization acquiring multiple companies and building an integrations team to unify systems, streamline operations, and eliminate manual overhead? This role sits at the center of high-impact M&A activity, ensuring seamless connectivity between platforms, data, and infrastructure. You'll help transform fragmented environments into efficient, scalable, and automated ecosystems. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future. Benefits & Extras Direct impact on high-volume M&A integration initiatives Exposure to diverse enterprise environments and hybrid infrastructures Opportunity to modernize and automate mission-critical systems Fast-paced, high-ownership environment with visible outcomes Work alongside highly technical infrastructure and engineering leaders Compensation Up to $75/hr, depending on experience What You'll Be Doing Building system-to-system integrations using APIs and custom interfaces Developing automation solutions using PowerShell and scripting tools Connecting data flows across platforms to improve system interoperability Supporting integration of Microsoft 365, identity, and hybrid AD environments Optimizing infrastructure connectivity across acquired organizations What You'll Need to be Considered Strong experience with infrastructure, systems, networking, and cloud platforms Hands-on knowledge of Microsoft environments, identity systems, and Active Directory Experience with APIs, automation scripting, and system integrations Understanding of hybrid environments and enterprise SaaS ecosystems Exposure to security and compliance-driven environments (e.g., SOC2, HIPAA preferred)
09/06/2026
Full time
Are you ready to join a fast-scaling organization acquiring multiple companies and building an integrations team to unify systems, streamline operations, and eliminate manual overhead? This role sits at the center of high-impact M&A activity, ensuring seamless connectivity between platforms, data, and infrastructure. You'll help transform fragmented environments into efficient, scalable, and automated ecosystems. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future. Benefits & Extras Direct impact on high-volume M&A integration initiatives Exposure to diverse enterprise environments and hybrid infrastructures Opportunity to modernize and automate mission-critical systems Fast-paced, high-ownership environment with visible outcomes Work alongside highly technical infrastructure and engineering leaders Compensation Up to $75/hr, depending on experience What You'll Be Doing Building system-to-system integrations using APIs and custom interfaces Developing automation solutions using PowerShell and scripting tools Connecting data flows across platforms to improve system interoperability Supporting integration of Microsoft 365, identity, and hybrid AD environments Optimizing infrastructure connectivity across acquired organizations What You'll Need to be Considered Strong experience with infrastructure, systems, networking, and cloud platforms Hands-on knowledge of Microsoft environments, identity systems, and Active Directory Experience with APIs, automation scripting, and system integrations Understanding of hybrid environments and enterprise SaaS ecosystems Exposure to security and compliance-driven environments (e.g., SOC2, HIPAA preferred)
11652AC £70k - 80k per year + 6 Month FTC Interim Head of IT West London Hybrid 2/3 days on-site Up to £80k per annum (Pro rata) 6 Month Fixed Term Contract We are seeking an experienced Interim Head of IT to join a growing organisation at an exciting stage of its technology journey. This is a hands on leadership role for a well rounded technology professional who can provide strategic direction while remaining close to the day to day operational and project requirements of the business. The organisation currently operates with no dedicated Head of IT or on site IT leadership, relying heavily on offshore technology teams and external partners for support. As the business continues to grow, there is a need for an experienced individual who can act as the local technology lead, drive improvements across systems and processes, and provide a clear technology roadmap for the future. This role would suit someone with a broad technical background who is comfortable working across infrastructure, applications, third party suppliers, business systems, and project delivery. Key Responsibilities Act as the senior technology lead for the UK business. Provide leadership and oversight across all IT systems, applications, and technology services. Manage relationships with offshore technology teams and third party support providers. Identify opportunities to improve existing systems, processes, and technology operations. Lead and deliver technology projects from inception through to completion. Work closely with business stakeholders to understand operational requirements and translate them into technology solutions. Support and optimise the use of core business applications, including NetSuite and associated SaaS platforms. Review and improve integration processes, including EDI related workflows. Establish technology governance, best practices, and documentation where required. Provide guidance on future technology investments and strategic initiatives. Essential Skills & Experience Previous experience operating as a Head of IT, IT Manager, Technology Manager, or similar senior technology leadership role. Broad technical knowledge across infrastructure, applications, cloud services, and business systems. Strong project management experience with a proven track record of delivering technology and business change initiatives. Experience managing third party suppliers and offshore technology teams. Solid understanding of ERP systems, particularly NetSuite. Experience working with EDI integrations and related business processes. Strong stakeholder management and communication skills. Ability to operate effectively in a standalone technology leadership position. Desirable Skills Experience with Anaplan. Experience within manufacturing, distribution, consumer goods, or supply chain driven environments. Previous experience supporting businesses through periods of growth and technology transformation. Experience working with globally distributed teams and outsourced service providers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
09/06/2026
Full time
11652AC £70k - 80k per year + 6 Month FTC Interim Head of IT West London Hybrid 2/3 days on-site Up to £80k per annum (Pro rata) 6 Month Fixed Term Contract We are seeking an experienced Interim Head of IT to join a growing organisation at an exciting stage of its technology journey. This is a hands on leadership role for a well rounded technology professional who can provide strategic direction while remaining close to the day to day operational and project requirements of the business. The organisation currently operates with no dedicated Head of IT or on site IT leadership, relying heavily on offshore technology teams and external partners for support. As the business continues to grow, there is a need for an experienced individual who can act as the local technology lead, drive improvements across systems and processes, and provide a clear technology roadmap for the future. This role would suit someone with a broad technical background who is comfortable working across infrastructure, applications, third party suppliers, business systems, and project delivery. Key Responsibilities Act as the senior technology lead for the UK business. Provide leadership and oversight across all IT systems, applications, and technology services. Manage relationships with offshore technology teams and third party support providers. Identify opportunities to improve existing systems, processes, and technology operations. Lead and deliver technology projects from inception through to completion. Work closely with business stakeholders to understand operational requirements and translate them into technology solutions. Support and optimise the use of core business applications, including NetSuite and associated SaaS platforms. Review and improve integration processes, including EDI related workflows. Establish technology governance, best practices, and documentation where required. Provide guidance on future technology investments and strategic initiatives. Essential Skills & Experience Previous experience operating as a Head of IT, IT Manager, Technology Manager, or similar senior technology leadership role. Broad technical knowledge across infrastructure, applications, cloud services, and business systems. Strong project management experience with a proven track record of delivering technology and business change initiatives. Experience managing third party suppliers and offshore technology teams. Solid understanding of ERP systems, particularly NetSuite. Experience working with EDI integrations and related business processes. Strong stakeholder management and communication skills. Ability to operate effectively in a standalone technology leadership position. Desirable Skills Experience with Anaplan. Experience within manufacturing, distribution, consumer goods, or supply chain driven environments. Previous experience supporting businesses through periods of growth and technology transformation. Experience working with globally distributed teams and outsourced service providers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
