Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Corps LtdLocation: Apple Corps Head Office, Ovington Square, LondonWorking pattern: 4 to 5 days per week expected in the officeAbout the opportunityApple Corps Ltd. was founded in 1968 to oversee The Beatles' creative and business interests. It initially served as the new outlet for The Beatles' own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps' mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.Role purposeThe Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.Key responsibilitiesOnline product merchandisingCurate how products appear across the website, including:Category pagesCollectionsHomepage featuresProduct pagesCampaign landing pagesEnsure product presentation is compelling, accurate and visually consistent.Align product visibility with launch priorities, stock availability and customer demand.Trading calendar managementPlan and execute an online trading calendar aligned with:Product launchesPromotionsSeasonal campaignsRelease momentsMarketing activityCoordinate trading activity across key moments.Ensure the online store reflects commercial priorities and fan engagement opportunities.Conversion rate optimisationContinuously test and improve:Product pagesNavigationSearchRecommendationsCheckout journeysIdentify friction points in the customer journey.Recommend practical improvements to increase conversion and improve customer experience.Product launch executionCoordinate and manage the online launch of new products.Ensure all launch information is accurate and complete, including:Product listingsImageryCopyPricingCategorisationTaggingStock availabilityWork with internal teams to ensure product launches are delivered accurately and on time.Promotions and campaign tradingManage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.Maximise revenue, engagement and sell-through.Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.Website performance analysisMonitor ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughProduct performanceCustomer behaviourUse performance data to guide trading decisions.Identify opportunities for growth and improvement.Stock and availability managementWork closely with supply, production and inventory teams.Ensure the right products are promoted online based on availability, demand and commercial priorities.Support decisions around product visibility, replenishment, sell-through and lifecycle management.Customer journey optimisationImprove how customers move through the website, from homepage to checkout.Support smarter navigation, product recommendations, page structure and merchandising logic.Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.Cross-channel coordinationAlign website trading activity with:MarketingCRMRetailSocial mediaContentCampaign planningSupport a joined-up and consistent customer experience across channels.A/B testing and data insightsRun experiments on:Page layoutsProduct placementsMessagingCalls to actionCustomer journeysShare learnings and recommendations with stakeholders.Use test results to improve trading performance and customer experience.Key skills and experienceStrong ecommerce trading and web merchandising capability.Understanding of how to optimise product visibility, customer journeys and conversion.Confidence working with ecommerce data, trading reports and performance dashboards.Ability to use insight to shape merchandising decisions and trading priorities.Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.Experience requirementsExperience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.Experience managing product listings, category pages, homepage features, collections or campaign landing pages.Experience supporting product launches, promotions, bundles or limited releases online.Strong understanding of ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughExperience using ecommerce platforms, content management systems, analytics tools or merchandising tools.Experience working with stock, availability and product performance data.Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.Desirable experienceExperience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.Experience with A/B testing, CRO tools or customer journey optimisation.Experience supporting international ecommerce, multi-currency stores or global customer bases.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:eCommerce
14/06/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Corps LtdLocation: Apple Corps Head Office, Ovington Square, LondonWorking pattern: 4 to 5 days per week expected in the officeAbout the opportunityApple Corps Ltd. was founded in 1968 to oversee The Beatles' creative and business interests. It initially served as the new outlet for The Beatles' own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps' mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.Role purposeThe Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.Key responsibilitiesOnline product merchandisingCurate how products appear across the website, including:Category pagesCollectionsHomepage featuresProduct pagesCampaign landing pagesEnsure product presentation is compelling, accurate and visually consistent.Align product visibility with launch priorities, stock availability and customer demand.Trading calendar managementPlan and execute an online trading calendar aligned with:Product launchesPromotionsSeasonal campaignsRelease momentsMarketing activityCoordinate trading activity across key moments.Ensure the online store reflects commercial priorities and fan engagement opportunities.Conversion rate optimisationContinuously test and improve:Product pagesNavigationSearchRecommendationsCheckout journeysIdentify friction points in the customer journey.Recommend practical improvements to increase conversion and improve customer experience.Product launch executionCoordinate and manage the online launch of new products.Ensure all launch information is accurate and complete, including:Product listingsImageryCopyPricingCategorisationTaggingStock availabilityWork with internal teams to ensure product launches are delivered accurately and on time.Promotions and campaign tradingManage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.Maximise revenue, engagement and sell-through.Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.Website performance analysisMonitor ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughProduct performanceCustomer behaviourUse performance data to guide trading decisions.Identify opportunities for growth and improvement.Stock and availability managementWork closely with supply, production and inventory teams.Ensure the right products are promoted online based on availability, demand and commercial priorities.Support decisions around product visibility, replenishment, sell-through and lifecycle management.Customer journey optimisationImprove how customers move through the website, from homepage to checkout.Support smarter navigation, product recommendations, page structure and merchandising logic.Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.Cross-channel coordinationAlign website trading activity with:MarketingCRMRetailSocial mediaContentCampaign planningSupport a joined-up and consistent customer experience across channels.A/B testing and data insightsRun experiments on:Page layoutsProduct placementsMessagingCalls to actionCustomer journeysShare learnings and recommendations with stakeholders.Use test results to improve trading performance and customer experience.Key skills and experienceStrong ecommerce trading and web merchandising capability.Understanding of how to optimise product visibility, customer journeys and conversion.Confidence working with ecommerce data, trading reports and performance dashboards.Ability to use insight to shape merchandising decisions and trading priorities.Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.Experience requirementsExperience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.Experience managing product listings, category pages, homepage features, collections or campaign landing pages.Experience supporting product launches, promotions, bundles or limited releases online.Strong understanding of ecommerce KPIs, including:TrafficConversion rateAverage order valueRevenueSell-throughExperience using ecommerce platforms, content management systems, analytics tools or merchandising tools.Experience working with stock, availability and product performance data.Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.Desirable experienceExperience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.Experience with A/B testing, CRO tools or customer journey optimisation.Experience supporting international ecommerce, multi-currency stores or global customer bases.Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:eCommerce
Job Description: Salary Range: £55,000- £80,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Join Leonardo UK as an Enterprise Architect - Standards, Process and Tooling and play a pivotal role in maintaining the integrity, usability and maturity of the organisation's architecture capability. The role sits at the intersection of technical architecture practice, tooling administration, and governance process design. This is not a project delivery role in the first instance, rather, the post holder will provide the practice infrastructure that enables other architects and project teams to operate effectively. The role carries significant responsibility for the quality and trustworthiness of architectural information across Leonardo UK. The post holder will work closely with the Digital Solutions CTO UK, Digital Solutions CTO Italy, Head of Enterprise Architecture UK, Enterprise Architects, and Solution Architects, Domain Architects and Security Architects, as well as with technology governance bodies including the Global Architecture Board. They will represent the EA practice on standards-related workstreams and will be a recognised authority on modelling convention, tooling capability and repository governance. We believe that high-impact architecture is driven by outcomes. This position operates on a highly flexible hybrid/remote working model. You will have autonomy to work predominantly remotely, with occasional, purposeful travel to the office for collaborative workshops, team alignment days, or critical stakeholder meetings. This role reports to the Head of Enterprise Architecture UK and sits within the core EA practice team. In this role you will Ensure that architecture standards are defined, communicated and enforced. That the enterprise repository is governed and exploited to maximum effect, and that modelling practice using Archimate and BizzDesign Horizzon is consistent, high quality, and aligned to wider governance frameworks. Enterprise Architecture Standards and Principles Own and maintain Leonardo UKs EA standards and framework, including architecture principles, modelling conventions, pattern library, and governance ruleset. Develop publish and communicate architecture standards documentation, ensuring accessibility for both practitioner and non-practitioner audiences. Manage the lifecycle of architecture principles - creation, ratification, periodic review, amendment and retirement - through appropriate governance channels. Establish and enforce Leonardo UKs ArchiMate modelling conventions guide, covering maintaining Leonardo UKs metamodel, element usage, relationship types, naming conventions and viewpoint selection criteria. Develop and maintain an architecture pattern library within BizzDesign Horizzon, covering approved patterns across relevant domains (infrastructure, application, security, data, integration) Provide authoritative guidance to architects and project teams on the correct application of standards, resolving ambiguity and escalating gaps or conflicts as appropriate. Contribute to the development of cross-cutting standards that align EA practice with other applicable frameworks. Enterprise Repository Management Act as system administrator and governance owner for the BizzDesign Horizzon enterprise architecture repository. Design, implement, and maintain the repository taxonomy, including model structure, element classification, relationship categorisation and view organisation. Establish and enforce repository governance policies covering naming conventions, version control, model ownership, access permissions, and archiving. Manage user access, roles and permissions within Horizzon, maintaining appropriate separation of duties between model contributors, reviewers, and consumers. Implement model quality assurance processes, including validation rules, completeness checks and periodic model health reviews. Maintain the currency and accuracy of baseline architecture content, co-ordinating with domain owners to ensure landscape models reflect the current state of the enterprise. Produce and distribute regular Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling language and its application. Develop and maintain the ArchiMate modelling conventions guide, covering all three layers (Business, Application, Technology) and all five aspects (Active Structure, Passive Structure, Behaviour, Motivation, implementation & migration) Establish standard viewpoints for recurring architecture concerns, including capability maps, solution landscapes, application portfolio views, technology heat maps, and security overlay views. Conduct structured reviews of architecture models produced by project teams and peer architects, providing documented feedback and guidance on standards conformance. Develop and deliver modelling guidance, worked examples, and training materials to build ArchiMate capability across the architecture community. Maintain awareness of the ArchiMate specification and associated Open Group publications, incorporating updates and amendments into Leonardo Uks conventions as appropriate. BizzDesign Horizzon Tooling Exploitation Maximise the exploitation of BizzDesign Horizzon across all available functional areas, including modelling, road mapping, regulation traceability, portfolio management and reporting. Develop reuseable BizzDesign templates, dashboards, custom views, and report configurations to support standard EA practice outputs and governance deliverables. Evaluate new BizzDesign produce releases, features and modules and make evidence-based recommendations to the Head o Enterprise Architecture regarding adoption. Manage the tooling roadmap for the EA practice toolset, identifying capability gaps, integration opportunities, and automation possibilities. Act as the primary point of contact with BizzDesign for licencing, support, and product engagement. Investigate, and where appropriate, implement integrations between Horizzon and related tooling, including ServiceNow and reporting platforms. Process Governance and continuous improvement Design, document and maintain the EA practice's operating processes, including the SAF, SAB and GAB submission processes, demand intake, architecture review, and model governance workflows. Establish and track EA practice metrics, including model coverage, standards conformance rates, SAB and GAB throughput, and repository health indicators. Drive continuous improvement of EA standards and tooling based on operational evidence, stakeholder feedback and industry benchmarking. Maintain the EA Practice's process documentation library, ensuring all process artefacts are current, version controlled and accessible. Support the Head of Enterprise Architecture UK in producing strategy and roadmap content for the EA capability. What You'll Bring EA Tooling: Deep, hands-on administrative and operational experience with Bizzdesign Horizzon (including Enterprise Studio, Horizzon portals, and scripting/querying features). We are still keen to hear from you if you have hands-on administrative and operational experience of alterative EA tooling such as LeanIX, BizzDeisgn Alfabet etc. Modelling Notations: Advanced proficiency and certification in ArchiMate (experience with TOGAF is highly desirable) Metamodel Design: Proven capability in creating and tailoring architecture metamodels to fit complex organisational structures without breaking standard compliance. Data Integration: Experience linking EA repositories to CMDBs (e.g. ServiceNow) data catalogues, or API layers to drive data-driven architecture. Experience: Minimum of 5+ years working within an Enterprise Architecture function, with at least 2-3 years explicitly focused on EA tooling, repository management, and governance. Experience working in highly regulated or defence/aerospace industries. Process Governance: Strong track record of defining governance workflows, architecture boards, and compliance checkpoints that enable speed rather than causing bottlenecks. Communication: Exceptional ability to translate technical architectures and modelling data into clean, business friendly viewpoints and reports. Influence & Coaching: Strong peer-leadership skills to guide and influence a diverse community of architects toward a unified way of modelling. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS) . click apply for full job details
14/06/2026
Full time
Job Description: Salary Range: £55,000- £80,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Join Leonardo UK as an Enterprise Architect - Standards, Process and Tooling and play a pivotal role in maintaining the integrity, usability and maturity of the organisation's architecture capability. The role sits at the intersection of technical architecture practice, tooling administration, and governance process design. This is not a project delivery role in the first instance, rather, the post holder will provide the practice infrastructure that enables other architects and project teams to operate effectively. The role carries significant responsibility for the quality and trustworthiness of architectural information across Leonardo UK. The post holder will work closely with the Digital Solutions CTO UK, Digital Solutions CTO Italy, Head of Enterprise Architecture UK, Enterprise Architects, and Solution Architects, Domain Architects and Security Architects, as well as with technology governance bodies including the Global Architecture Board. They will represent the EA practice on standards-related workstreams and will be a recognised authority on modelling convention, tooling capability and repository governance. We believe that high-impact architecture is driven by outcomes. This position operates on a highly flexible hybrid/remote working model. You will have autonomy to work predominantly remotely, with occasional, purposeful travel to the office for collaborative workshops, team alignment days, or critical stakeholder meetings. This role reports to the Head of Enterprise Architecture UK and sits within the core EA practice team. In this role you will Ensure that architecture standards are defined, communicated and enforced. That the enterprise repository is governed and exploited to maximum effect, and that modelling practice using Archimate and BizzDesign Horizzon is consistent, high quality, and aligned to wider governance frameworks. Enterprise Architecture Standards and Principles Own and maintain Leonardo UKs EA standards and framework, including architecture principles, modelling conventions, pattern library, and governance ruleset. Develop publish and communicate architecture standards documentation, ensuring accessibility for both practitioner and non-practitioner audiences. Manage the lifecycle of architecture principles - creation, ratification, periodic review, amendment and retirement - through appropriate governance channels. Establish and enforce Leonardo UKs ArchiMate modelling conventions guide, covering maintaining Leonardo UKs metamodel, element usage, relationship types, naming conventions and viewpoint selection criteria. Develop and maintain an architecture pattern library within BizzDesign Horizzon, covering approved patterns across relevant domains (infrastructure, application, security, data, integration) Provide authoritative guidance to architects and project teams on the correct application of standards, resolving ambiguity and escalating gaps or conflicts as appropriate. Contribute to the development of cross-cutting standards that align EA practice with other applicable frameworks. Enterprise Repository Management Act as system administrator and governance owner for the BizzDesign Horizzon enterprise architecture repository. Design, implement, and maintain the repository taxonomy, including model structure, element classification, relationship categorisation and view organisation. Establish and enforce repository governance policies covering naming conventions, version control, model ownership, access permissions, and archiving. Manage user access, roles and permissions within Horizzon, maintaining appropriate separation of duties between model contributors, reviewers, and consumers. Implement model quality assurance processes, including validation rules, completeness checks and periodic model health reviews. Maintain the currency and accuracy of baseline architecture content, co-ordinating with domain owners to ensure landscape models reflect the current state of the enterprise. Produce and distribute regular Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling language and its application. Develop and maintain the ArchiMate modelling conventions guide, covering all three layers (Business, Application, Technology) and all five aspects (Active Structure, Passive Structure, Behaviour, Motivation, implementation & migration) Establish standard viewpoints for recurring architecture concerns, including capability maps, solution landscapes, application portfolio views, technology heat maps, and security overlay views. Conduct structured reviews of architecture models produced by project teams and peer architects, providing documented feedback and guidance on standards conformance. Develop and deliver modelling guidance, worked examples, and training materials to build ArchiMate capability across the architecture community. Maintain awareness of the ArchiMate specification and associated Open Group publications, incorporating updates and amendments into Leonardo Uks conventions as appropriate. BizzDesign Horizzon Tooling Exploitation Maximise the exploitation of BizzDesign Horizzon across all available functional areas, including modelling, road mapping, regulation traceability, portfolio management and reporting. Develop reuseable BizzDesign templates, dashboards, custom views, and report configurations to support standard EA practice outputs and governance deliverables. Evaluate new BizzDesign produce releases, features and modules and make evidence-based recommendations to the Head o Enterprise Architecture regarding adoption. Manage the tooling roadmap for the EA practice toolset, identifying capability gaps, integration opportunities, and automation possibilities. Act as the primary point of contact with BizzDesign for licencing, support, and product engagement. Investigate, and where appropriate, implement integrations between Horizzon and related tooling, including ServiceNow and reporting platforms. Process Governance and continuous improvement Design, document and maintain the EA practice's operating processes, including the SAF, SAB and GAB submission processes, demand intake, architecture review, and model governance workflows. Establish and track EA practice metrics, including model coverage, standards conformance rates, SAB and GAB throughput, and repository health indicators. Drive continuous improvement of EA standards and tooling based on operational evidence, stakeholder feedback and industry benchmarking. Maintain the EA Practice's process documentation library, ensuring all process artefacts are current, version controlled and accessible. Support the Head of Enterprise Architecture UK in producing strategy and roadmap content for the EA capability. What You'll Bring EA Tooling: Deep, hands-on administrative and operational experience with Bizzdesign Horizzon (including Enterprise Studio, Horizzon portals, and scripting/querying features). We are still keen to hear from you if you have hands-on administrative and operational experience of alterative EA tooling such as LeanIX, BizzDeisgn Alfabet etc. Modelling Notations: Advanced proficiency and certification in ArchiMate (experience with TOGAF is highly desirable) Metamodel Design: Proven capability in creating and tailoring architecture metamodels to fit complex organisational structures without breaking standard compliance. Data Integration: Experience linking EA repositories to CMDBs (e.g. ServiceNow) data catalogues, or API layers to drive data-driven architecture. Experience: Minimum of 5+ years working within an Enterprise Architecture function, with at least 2-3 years explicitly focused on EA tooling, repository management, and governance. Experience working in highly regulated or defence/aerospace industries. Process Governance: Strong track record of defining governance workflows, architecture boards, and compliance checkpoints that enable speed rather than causing bottlenecks. Communication: Exceptional ability to translate technical architectures and modelling data into clean, business friendly viewpoints and reports. Influence & Coaching: Strong peer-leadership skills to guide and influence a diverse community of architects toward a unified way of modelling. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS) . click apply for full job details
AI Adoption Specialist (AI Adoption) Closing date: 23rd June 2026 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: £61,460 - £90,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? Responsibilities to include: Drive organisation wide AI uptake through a people centred adoption programme, building confidence, responsible use and an AI enabled culture that improves productivity and ways of working. Design and run a comprehensive AI training curriculum for all staff levels, building practical skills, digital confidence and safe, effective use of AI tools. Lead quick win delivery of lightweight AI tools embedded in local workflows, ensuring they are user friendly, valuable and appropriately governed before handing complex cases to Enterprise AI. Build and manage a high performing team with agile, delivery focused ways of working. Provide coaching, clear direction and a culture of pace, collaboration and continuous improvement. Establish and grow an internal AI Champions network and communities of practice to spread knowledge, share success stories and embed grassroots enthusiasm for AI. Lead change management, communications and hands on support to ensure new AI tools are adopted smoothly. Provide onboarding, guidance and practical help during roll outs. Monitor usage, impact and user feedback for AI tools and training. Define success metrics and drive improvements through retraining, tool refinement or targeted interventions. Uphold responsible AI policies, apply safeguards, and ensure every solution has a clear sustainment plan with appropriate handover to business units or Enterprise AI. Additional duties: Create tailored training materials, deliver engaging sessions and continuously refine content based on feedback and learning trends. Oversee agile squads delivering small scale AI solutions, ensuring tight scoping, rapid iteration and essential governance while escalating larger opportunities appropriately. Act as a visible AI champion, engaging employees and managers, addressing concerns, demonstrating tools in action and supporting local champions. Deliver structured campaigns, leadership messaging and ethical use communications to prepare and motivate employees for AI roll outs. Coordinate early life support, quick start guides, team briefings and follow up channels to build user confidence and resolve issues quickly. Who are we looking for? We do need you to have the following: Bachelor's degree, or equivalent professional experience, in a relevant field such as Computer Science, Data Science, Software Engineering, Digital Transformation, or a related STEM field. Substantial experience leading technology adoption, digital transformation, or workforce enablement in a complex organisation. Hands-on experience delivering digital solutions, ideally AI-powered or automation-based, from concept through deployment and adoption. The role requires someone who can explain complex AI concepts in clear, relatable terms, lead training and workshops effectively, and address concerns in a way that builds trust and buy-in. The candidate should be comfortable using technologies such as generative AI services, chatbot platforms, data analysis and visualisation tools, and low-code or no-code development environments. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.Please note that you must be a British Citizen to apply for a role with us.
13/06/2026
Full time
AI Adoption Specialist (AI Adoption) Closing date: 23rd June 2026 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: £61,460 - £90,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? Responsibilities to include: Drive organisation wide AI uptake through a people centred adoption programme, building confidence, responsible use and an AI enabled culture that improves productivity and ways of working. Design and run a comprehensive AI training curriculum for all staff levels, building practical skills, digital confidence and safe, effective use of AI tools. Lead quick win delivery of lightweight AI tools embedded in local workflows, ensuring they are user friendly, valuable and appropriately governed before handing complex cases to Enterprise AI. Build and manage a high performing team with agile, delivery focused ways of working. Provide coaching, clear direction and a culture of pace, collaboration and continuous improvement. Establish and grow an internal AI Champions network and communities of practice to spread knowledge, share success stories and embed grassroots enthusiasm for AI. Lead change management, communications and hands on support to ensure new AI tools are adopted smoothly. Provide onboarding, guidance and practical help during roll outs. Monitor usage, impact and user feedback for AI tools and training. Define success metrics and drive improvements through retraining, tool refinement or targeted interventions. Uphold responsible AI policies, apply safeguards, and ensure every solution has a clear sustainment plan with appropriate handover to business units or Enterprise AI. Additional duties: Create tailored training materials, deliver engaging sessions and continuously refine content based on feedback and learning trends. Oversee agile squads delivering small scale AI solutions, ensuring tight scoping, rapid iteration and essential governance while escalating larger opportunities appropriately. Act as a visible AI champion, engaging employees and managers, addressing concerns, demonstrating tools in action and supporting local champions. Deliver structured campaigns, leadership messaging and ethical use communications to prepare and motivate employees for AI roll outs. Coordinate early life support, quick start guides, team briefings and follow up channels to build user confidence and resolve issues quickly. Who are we looking for? We do need you to have the following: Bachelor's degree, or equivalent professional experience, in a relevant field such as Computer Science, Data Science, Software Engineering, Digital Transformation, or a related STEM field. Substantial experience leading technology adoption, digital transformation, or workforce enablement in a complex organisation. Hands-on experience delivering digital solutions, ideally AI-powered or automation-based, from concept through deployment and adoption. The role requires someone who can explain complex AI concepts in clear, relatable terms, lead training and workshops effectively, and address concerns in a way that builds trust and buy-in. The candidate should be comfortable using technologies such as generative AI services, chatbot platforms, data analysis and visualisation tools, and low-code or no-code development environments. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available for this role on an informal, non-contractual basis. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.Please note that you must be a British Citizen to apply for a role with us.
Head of Shopper Marketing and E-Commerce Date: May 13, 2026 Location: London, GB Place of Work: Hybrid About the Role We are seeking a commercially driven and consumer centric Head of Shopper Marketing & E Commerce to lead the development and execution of best in class shopper activation strategies across all retail channels. This role will be responsible for driving category growth, increasing brand visibility at point of purchase, and accelerating e commerce performance for our biscuit portfolio, whilst understanding and tracking ROAS. Main Responsibilities Shopper Marketing Strategy Develop and lead the annual shopper marketing strategy aligned with business objectives, brand priorities, and retailer growth plans. Translate consumer and shopper insights into impactful retail activation programs that drive conversion, penetration, and basket growth. Create channel specific activation plans across grocery, convenience, discounters, wholesale, and emerging retail channels including online. Create a score card by brand, channel and activation to clarify ROAS for each activity. Lead the execution of in store campaigns, promotions, seasonal activations, sampling programs and POS initiatives Ensure excellence in retail execution and consistency across all customer touchpoints. All to be tracked and post examined. Own and drive the company's e commerce strategy across pure play, grocery online, quick commerce, and retailer media platforms. Develop digital shelf excellence standards including content optimisation, SEO, product imagery, enhanced content, and online visibility. Partner with key retail customers to grow online sales, share of search, conversion, and basket penetration. Lead online promotional planning and retailer media investment strategy. Monitor e commerce KPIs including traffic, conversion, ROAS, share of search, ratings/reviews, and digital availability. Identify new digital commerce opportunities, platforms, and partnerships to accelerate growth. Customer & Cross Functional Leadership Build strong collaborative relationships with Sales, Category, Commercial Planning and Brand Marketing team. Partner with key retail customers to create joint business plans and category driving shopper programs. Lead agency relationships across shopper activation, retail media, creative, and digital commerce. Influence senior stakeholders with data driven recommendations and performance insights. Lead, coach, and develop a high performing shopper marketing and e commerce team. Foster a culture of innovation, agility, accountability, and collaboration. Manage budgets effectively to maximise return on investment. Insights & Performance Management Utilise shopper, category, and market data to identify trends, opportunities, and growth drivers. Analyse campaign effectiveness and ROI to optimise future investment decisions. Develop clear KPIs and reporting frameworks for shopper marketing and e commerce performance. Track competitor activity and emerging FMCG retail trends. Key Ingredients for the Role 8-12+ years' experience in Shopper Marketing, Trade Marketing, Category Management. E Commerce experience within FMCG. Strong experience working with major grocery retailers and omnichannel customers. Proven track record of developing successful shopper activation and e commerce growth strategies. Deep understanding of retail media, digital shelf optimisation, and online shopper behaviour. Strong commercial acumen with the ability to translate insights into actionable growth plans. Excellent stakeholder management and influencing skills. Experience leading cross functional teams and external agencies. Analytical mindset with strong understanding of shopper and sales data. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
13/06/2026
Full time
Head of Shopper Marketing and E-Commerce Date: May 13, 2026 Location: London, GB Place of Work: Hybrid About the Role We are seeking a commercially driven and consumer centric Head of Shopper Marketing & E Commerce to lead the development and execution of best in class shopper activation strategies across all retail channels. This role will be responsible for driving category growth, increasing brand visibility at point of purchase, and accelerating e commerce performance for our biscuit portfolio, whilst understanding and tracking ROAS. Main Responsibilities Shopper Marketing Strategy Develop and lead the annual shopper marketing strategy aligned with business objectives, brand priorities, and retailer growth plans. Translate consumer and shopper insights into impactful retail activation programs that drive conversion, penetration, and basket growth. Create channel specific activation plans across grocery, convenience, discounters, wholesale, and emerging retail channels including online. Create a score card by brand, channel and activation to clarify ROAS for each activity. Lead the execution of in store campaigns, promotions, seasonal activations, sampling programs and POS initiatives Ensure excellence in retail execution and consistency across all customer touchpoints. All to be tracked and post examined. Own and drive the company's e commerce strategy across pure play, grocery online, quick commerce, and retailer media platforms. Develop digital shelf excellence standards including content optimisation, SEO, product imagery, enhanced content, and online visibility. Partner with key retail customers to grow online sales, share of search, conversion, and basket penetration. Lead online promotional planning and retailer media investment strategy. Monitor e commerce KPIs including traffic, conversion, ROAS, share of search, ratings/reviews, and digital availability. Identify new digital commerce opportunities, platforms, and partnerships to accelerate growth. Customer & Cross Functional Leadership Build strong collaborative relationships with Sales, Category, Commercial Planning and Brand Marketing team. Partner with key retail customers to create joint business plans and category driving shopper programs. Lead agency relationships across shopper activation, retail media, creative, and digital commerce. Influence senior stakeholders with data driven recommendations and performance insights. Lead, coach, and develop a high performing shopper marketing and e commerce team. Foster a culture of innovation, agility, accountability, and collaboration. Manage budgets effectively to maximise return on investment. Insights & Performance Management Utilise shopper, category, and market data to identify trends, opportunities, and growth drivers. Analyse campaign effectiveness and ROI to optimise future investment decisions. Develop clear KPIs and reporting frameworks for shopper marketing and e commerce performance. Track competitor activity and emerging FMCG retail trends. Key Ingredients for the Role 8-12+ years' experience in Shopper Marketing, Trade Marketing, Category Management. E Commerce experience within FMCG. Strong experience working with major grocery retailers and omnichannel customers. Proven track record of developing successful shopper activation and e commerce growth strategies. Deep understanding of retail media, digital shelf optimisation, and online shopper behaviour. Strong commercial acumen with the ability to translate insights into actionable growth plans. Excellent stakeholder management and influencing skills. Experience leading cross functional teams and external agencies. Analytical mindset with strong understanding of shopper and sales data. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Job Description Salary Range: £55,000- £80,000 Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Join Leonardo UK as an Enterprise Architect - Standards, Process and Tooling and play a pivotal role in maintaining the integrity, usability and maturity of the organisation's architecture capability. The role sits at the intersection of technical architecture practice, tooling administration, and governance process design. This is not a project delivery role in the first instance, rather, the post holder will provide the practice infrastructure that enables other architects and project teams to operate effectively. The role carries significant responsibility for the quality and trustworthiness of architectural information across Leonardo UK. The post holder will work closely with the Digital Solutions CTO UK, Digital Solutions CTO Italy, Head of Enterprise Architecture UK, Enterprise Architects, and Solution Architects, Domain Architects and Security Architects, as well as with technology governance bodies including the Global Architecture Board. They will represent the EA practice on standards related workstreams and will be a recognised authority on modelling convention, tooling capability and repository governance. We believe that high impact architecture is driven by outcomes. This position operates on a highly flexible hybrid/remote working model. You will have autonomy to work predominantly remotely, with occasional, purposeful travel to the office for collaborative workshops, team alignment days, or critical stakeholder meetings. This role reports to the Head of Enterprise Architecture UK and sits within the core EA practice team. In this role you will Ensure that architecture standards are defined, communicated and enforced. That the enterprise repository is governed and exploited to maximum effect, and that modelling practice using Archimate and BizzDesign Horizzon is consistent, high quality, and aligned to wider governance frameworks. Enterprise Architecture Standards and Principles Own and maintain Leonardo UKs EA standards and framework, including architecture principles, modelling conventions, pattern library, and governance ruleset. Develop publish and communicate architecture standards documentation, ensuring accessibility for both practitioner and non practitioner audiences. Manage the lifecycle of architecture principles - creation, ratification, periodic review, amendment and retirement - through appropriate governance channels. Establish and enforce Leonardo UKs ArchiMate modelling conventions guide, covering maintaining Leonardo UKs metamodel, element usage, relationship types, naming conventions and viewpoint selection criteria. Develop and maintain an architecture pattern library within BizzDesign Horizzon, covering approved patterns across relevant domains (infrastructure, application, security, data, integration) Provide authoritative guidance to architects and project teams on the correct application of standards, resolving ambiguity and escalating gaps or conflicts as appropriate. Contribute to the development of cross cutting standards that align EA practice with other applicable frameworks. Enterprise Repository Management Act as system administrator and governance owner for the BizzDesign Horizzon enterprise architecture repository. Design, implement, and maintain the repository taxonomy, including model structure, element classification, relationship categorisation and view organisation. Establish and enforce repository governance policies covering naming conventions, version control, model ownership, access permissions, and archiving. Manage user access, roles and permissions within Horizzon, maintaining appropriate separation of duties between model contributors, reviewers, and consumers. Implement model quality assurance processes, including validation rules, completeness checks and periodic model health reviews. Maintain the currency and accuracy of baseline architecture content, co ordinating with domain owners to ensure landscape models reflect the current state of the enterprise. Produce and distribute regular Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling language and its application. Develop and maintain the ArchiMate modelling conventions guide, covering all three layers (Business, Application, Technology) and all five aspects (Active Structure, Passive Structure, Behaviour, Motivation, implementation & migration) Establish standard viewpoints for recurring architecture concerns, including capability maps, solution landscapes, application portfolio views, technology heat maps, and security overlay views. Conduct structured reviews of architecture models produced by project teams and peer architects, providing documented feedback and guidance on standards conformance. Develop and deliver modelling guidance, worked examples, and training materials to build ArchiMate capability across the architecture community. Maintain awareness of the ArchiMate specification and associated Open Group publications, incorporating updates and amendments into Leonardo Uks conventions as appropriate. BizzDesign Horizzon Tooling Exploitation Maximise the exploitation of BizzDesign Horizzon across all available functional areas, including modelling, road mapping, regulation traceability, portfolio management and reporting. Develop reuseable BizzDesign templates, dashboards, custom views, and report configurations to support standard EA practice outputs and governance deliverables. Evaluate new BizzDesign produce releases, features and modules and make evidence based recommendations to the Head o Enterprise Architecture regarding adoption. Manage the tooling roadmap for the EA practice toolset, identifying capability gaps, integration opportunities, and automation possibilities. Act as the primary point of contact with BizzDesign for licencing, support, and product engagement. Investigate, and where appropriate, implement integrations between Horizzon and related tooling, including ServiceNow and reporting platforms. Process Governance and continuous improvement Design, document and maintain the EA practice's operating processes, including the SAF, SAB and GAB submission processes, demand intake, architecture review, and model governance workflows. Establish and track EA practice metrics, including model coverage, standards conformance rates, SAB and GAB throughput, and repository health indicators. Drive continuous improvement of EA standards and tooling based on operational evidence, stakeholder feedback and industry benchmarking. Maintain the EA Practice's process documentation library, ensuring all process artefacts are current, version controlled and accessible. Support the Head of Enterprise Architecture UK in producing strategy and roadmap content for the EA capability. What You'll Bring EA Tooling: Deep, hands on administrative and operational experience with Bizzdesign Horizzon (including Enterprise Studio, Horizzon portals, and scripting/querying features). We are still keen to hear from you if you have hands on administrative and operational experience of alterative EA tooling such as LeanIX, BizzDeisgn Alfabet etc. Modelling Notations: Advanced proficiency and certification in ArchiMate (experience with TOGAF is highly desirable) Metamodel Design: Proven capability in creating and tailoring architecture metamodels to fit complex organisational structures without breaking standard compliance. Data Integration: Experience linking EA repositories to CMDBs (e.g. ServiceNow) data catalogues, or API layers to drive data driven architecture. Experience: Minimum of 5+ years working within an Enterprise Architecture function, with at least 2-3 years explicitly focused on EA tooling, repository management, and governance. Experience working in highly regulated or defence/aerospace industries. Process Governance: Strong track record of defining governance workflows, architecture boards, and compliance checkpoints that enable speed rather than causing bottlenecks. Communication: Exceptional ability to translate technical architectures and modelling data into clean, business friendly viewpoints and reports. Influence & Coaching: Strong peer leadership skills to guide and influence a diverse community of architects toward a unified way of modelling. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS) . click apply for full job details
13/06/2026
Full time
Job Description Salary Range: £55,000- £80,000 Leonardo UK operates a grade based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Join Leonardo UK as an Enterprise Architect - Standards, Process and Tooling and play a pivotal role in maintaining the integrity, usability and maturity of the organisation's architecture capability. The role sits at the intersection of technical architecture practice, tooling administration, and governance process design. This is not a project delivery role in the first instance, rather, the post holder will provide the practice infrastructure that enables other architects and project teams to operate effectively. The role carries significant responsibility for the quality and trustworthiness of architectural information across Leonardo UK. The post holder will work closely with the Digital Solutions CTO UK, Digital Solutions CTO Italy, Head of Enterprise Architecture UK, Enterprise Architects, and Solution Architects, Domain Architects and Security Architects, as well as with technology governance bodies including the Global Architecture Board. They will represent the EA practice on standards related workstreams and will be a recognised authority on modelling convention, tooling capability and repository governance. We believe that high impact architecture is driven by outcomes. This position operates on a highly flexible hybrid/remote working model. You will have autonomy to work predominantly remotely, with occasional, purposeful travel to the office for collaborative workshops, team alignment days, or critical stakeholder meetings. This role reports to the Head of Enterprise Architecture UK and sits within the core EA practice team. In this role you will Ensure that architecture standards are defined, communicated and enforced. That the enterprise repository is governed and exploited to maximum effect, and that modelling practice using Archimate and BizzDesign Horizzon is consistent, high quality, and aligned to wider governance frameworks. Enterprise Architecture Standards and Principles Own and maintain Leonardo UKs EA standards and framework, including architecture principles, modelling conventions, pattern library, and governance ruleset. Develop publish and communicate architecture standards documentation, ensuring accessibility for both practitioner and non practitioner audiences. Manage the lifecycle of architecture principles - creation, ratification, periodic review, amendment and retirement - through appropriate governance channels. Establish and enforce Leonardo UKs ArchiMate modelling conventions guide, covering maintaining Leonardo UKs metamodel, element usage, relationship types, naming conventions and viewpoint selection criteria. Develop and maintain an architecture pattern library within BizzDesign Horizzon, covering approved patterns across relevant domains (infrastructure, application, security, data, integration) Provide authoritative guidance to architects and project teams on the correct application of standards, resolving ambiguity and escalating gaps or conflicts as appropriate. Contribute to the development of cross cutting standards that align EA practice with other applicable frameworks. Enterprise Repository Management Act as system administrator and governance owner for the BizzDesign Horizzon enterprise architecture repository. Design, implement, and maintain the repository taxonomy, including model structure, element classification, relationship categorisation and view organisation. Establish and enforce repository governance policies covering naming conventions, version control, model ownership, access permissions, and archiving. Manage user access, roles and permissions within Horizzon, maintaining appropriate separation of duties between model contributors, reviewers, and consumers. Implement model quality assurance processes, including validation rules, completeness checks and periodic model health reviews. Maintain the currency and accuracy of baseline architecture content, co ordinating with domain owners to ensure landscape models reflect the current state of the enterprise. Produce and distribute regular Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling language and its application. Develop and maintain the ArchiMate modelling conventions guide, covering all three layers (Business, Application, Technology) and all five aspects (Active Structure, Passive Structure, Behaviour, Motivation, implementation & migration) Establish standard viewpoints for recurring architecture concerns, including capability maps, solution landscapes, application portfolio views, technology heat maps, and security overlay views. Conduct structured reviews of architecture models produced by project teams and peer architects, providing documented feedback and guidance on standards conformance. Develop and deliver modelling guidance, worked examples, and training materials to build ArchiMate capability across the architecture community. Maintain awareness of the ArchiMate specification and associated Open Group publications, incorporating updates and amendments into Leonardo Uks conventions as appropriate. BizzDesign Horizzon Tooling Exploitation Maximise the exploitation of BizzDesign Horizzon across all available functional areas, including modelling, road mapping, regulation traceability, portfolio management and reporting. Develop reuseable BizzDesign templates, dashboards, custom views, and report configurations to support standard EA practice outputs and governance deliverables. Evaluate new BizzDesign produce releases, features and modules and make evidence based recommendations to the Head o Enterprise Architecture regarding adoption. Manage the tooling roadmap for the EA practice toolset, identifying capability gaps, integration opportunities, and automation possibilities. Act as the primary point of contact with BizzDesign for licencing, support, and product engagement. Investigate, and where appropriate, implement integrations between Horizzon and related tooling, including ServiceNow and reporting platforms. Process Governance and continuous improvement Design, document and maintain the EA practice's operating processes, including the SAF, SAB and GAB submission processes, demand intake, architecture review, and model governance workflows. Establish and track EA practice metrics, including model coverage, standards conformance rates, SAB and GAB throughput, and repository health indicators. Drive continuous improvement of EA standards and tooling based on operational evidence, stakeholder feedback and industry benchmarking. Maintain the EA Practice's process documentation library, ensuring all process artefacts are current, version controlled and accessible. Support the Head of Enterprise Architecture UK in producing strategy and roadmap content for the EA capability. What You'll Bring EA Tooling: Deep, hands on administrative and operational experience with Bizzdesign Horizzon (including Enterprise Studio, Horizzon portals, and scripting/querying features). We are still keen to hear from you if you have hands on administrative and operational experience of alterative EA tooling such as LeanIX, BizzDeisgn Alfabet etc. Modelling Notations: Advanced proficiency and certification in ArchiMate (experience with TOGAF is highly desirable) Metamodel Design: Proven capability in creating and tailoring architecture metamodels to fit complex organisational structures without breaking standard compliance. Data Integration: Experience linking EA repositories to CMDBs (e.g. ServiceNow) data catalogues, or API layers to drive data driven architecture. Experience: Minimum of 5+ years working within an Enterprise Architecture function, with at least 2-3 years explicitly focused on EA tooling, repository management, and governance. Experience working in highly regulated or defence/aerospace industries. Process Governance: Strong track record of defining governance workflows, architecture boards, and compliance checkpoints that enable speed rather than causing bottlenecks. Communication: Exceptional ability to translate technical architectures and modelling data into clean, business friendly viewpoints and reports. Influence & Coaching: Strong peer leadership skills to guide and influence a diverse community of architects toward a unified way of modelling. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS) . click apply for full job details
About the Company JD Sports is driving an ambitious global transformation to deliver best-in-class omnichannel experiences for our customers. As a leader in retail sports fashion, we partner with top-tier brands like Nike and Adidas and continue to expand our global footprint. Our Product function is central to this strategy, shaping the vision and execution of seamless digital experiences across all channels. About the Role We are looking for two new experienced Heads of Product at JD Group: one for our omnichannel experience, and one for our multi-brand business area within the group. As Head of Product, you will join us at a pivotal time, with the opportunity to be part of shaping and owning your area and delivering a portfolio of digital products in line with the ambitious strategic direction of JD Group. You will lead and strengthen the capabilities of the team of Product Managers to achieve exceptional outcomes, working to increase the impact of our growing product function. You will lead multiple product squads through their respective Product Managers. You will set the vision, drive innovation, and ensure best practices across product development, acting as the key decision-maker for your domain, whilst ensuring cohesion and alignment with other areas of the customer experience. This role will suit someone who is commercially minded with an equal interest in strategic work and team enablement, with a drive to work efficiently and collaboratively at scale. You will thrive in an ambiguous environment and will relish the opportunity to forge your own path. This role reports directly to the Group Director of Product alongside a leadership team of several other Heads of Product and Product Design. Key Responsibilities Strategic Leadership & Vision: Define and champion the product vision for your portfolio, aligning with JD Group's strategic objectives. Innovation & Best Practice: Drive a culture of innovation and embed product management best practices across the team. Team Leadership: Lead, mentor, and develop a team of Product Managers, fostering collaboration and high performance. Supplier & Partner Management: Build strong relationships with digital platform suppliers, negotiate commercial terms, and oversee performance. Stakeholder Engagement: Influence and collaborate with senior business leaders, technical teams, and external partners. Data-Driven Decision Making: Champion analytics and experimentation to validate hypotheses and improve product performance. Requirements Proven Leadership Experience: Significant experience in senior product roles, ideally leading multiple product teams in a digital/ecommerce environment. Strategic & Commercial Acumen: Ability to balance customer experience, technical feasibility, and commercial priorities. Innovation Mindset: Track record of introducing innovative solutions and driving transformation. Supplier Management Expertise: Strong experience managing external vendors and negotiating complex contracts. Agile Expertise: Deep understanding of Agile methodologies and ability to scale practices across teams. Exceptional Communication: Ability to influence at all levels and articulate complex concepts clearly. KPIs & Success Metrics Commercial and delivery metrics: Revenue impact, customer engagement, delivery timelines, and innovation benchmarks. Leadership Competencies: Strategic thinking, stakeholder influence, talent development, and fostering innovation. JD Group Values & Culture: Commitment to diversity, inclusion, and delivering exceptional customer experiences. Career Development & Impact: Opportunities for growth and the strategic importance of the role within JD Group's global transformation.
11/06/2026
Full time
About the Company JD Sports is driving an ambitious global transformation to deliver best-in-class omnichannel experiences for our customers. As a leader in retail sports fashion, we partner with top-tier brands like Nike and Adidas and continue to expand our global footprint. Our Product function is central to this strategy, shaping the vision and execution of seamless digital experiences across all channels. About the Role We are looking for two new experienced Heads of Product at JD Group: one for our omnichannel experience, and one for our multi-brand business area within the group. As Head of Product, you will join us at a pivotal time, with the opportunity to be part of shaping and owning your area and delivering a portfolio of digital products in line with the ambitious strategic direction of JD Group. You will lead and strengthen the capabilities of the team of Product Managers to achieve exceptional outcomes, working to increase the impact of our growing product function. You will lead multiple product squads through their respective Product Managers. You will set the vision, drive innovation, and ensure best practices across product development, acting as the key decision-maker for your domain, whilst ensuring cohesion and alignment with other areas of the customer experience. This role will suit someone who is commercially minded with an equal interest in strategic work and team enablement, with a drive to work efficiently and collaboratively at scale. You will thrive in an ambiguous environment and will relish the opportunity to forge your own path. This role reports directly to the Group Director of Product alongside a leadership team of several other Heads of Product and Product Design. Key Responsibilities Strategic Leadership & Vision: Define and champion the product vision for your portfolio, aligning with JD Group's strategic objectives. Innovation & Best Practice: Drive a culture of innovation and embed product management best practices across the team. Team Leadership: Lead, mentor, and develop a team of Product Managers, fostering collaboration and high performance. Supplier & Partner Management: Build strong relationships with digital platform suppliers, negotiate commercial terms, and oversee performance. Stakeholder Engagement: Influence and collaborate with senior business leaders, technical teams, and external partners. Data-Driven Decision Making: Champion analytics and experimentation to validate hypotheses and improve product performance. Requirements Proven Leadership Experience: Significant experience in senior product roles, ideally leading multiple product teams in a digital/ecommerce environment. Strategic & Commercial Acumen: Ability to balance customer experience, technical feasibility, and commercial priorities. Innovation Mindset: Track record of introducing innovative solutions and driving transformation. Supplier Management Expertise: Strong experience managing external vendors and negotiating complex contracts. Agile Expertise: Deep understanding of Agile methodologies and ability to scale practices across teams. Exceptional Communication: Ability to influence at all levels and articulate complex concepts clearly. KPIs & Success Metrics Commercial and delivery metrics: Revenue impact, customer engagement, delivery timelines, and innovation benchmarks. Leadership Competencies: Strategic thinking, stakeholder influence, talent development, and fostering innovation. JD Group Values & Culture: Commitment to diversity, inclusion, and delivering exceptional customer experiences. Career Development & Impact: Opportunities for growth and the strategic importance of the role within JD Group's global transformation.
About Tutti Bambini is a family owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood. After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn't offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality. From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come. Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands. About the role The CRO & Ecommerce Growth Manager is responsible for maximising the commercial performance of Tutti Bambini's ecommerce channels through the continuous optimisation of the customer journey. The role owns conversion rate optimisation across the full customer experience, identifying opportunities to improve customer acquisition, engagement, conversion, average order value and revenue performance. Using customer insight, analytics, testing and experimentation, the role will drive measurable improvements in ecommerce performance and support the delivery of the company's digital growth ambitions. Working closely with Ecommerce, CRM, Performance Marketing, Brand, Creative and Development teams, the CRO & Ecommerce Growth Manager will establish a culture of testing, insight led decision making and continuous improvement across the digital customer journey. Responsibilities Conversion Rate Optimisation Own the CRO roadmap across all ecommerce touchpoints. Identify and prioritise opportunities to improve conversion performance. Analyse customer behaviour and remove friction from the online shopping journey. Develop and execute testing programmes to improve customer experience and commercial performance. Customer Journey Optimisation Map and optimise key customer journeys from acquisition through to purchase. Improve navigation, product discovery, product detail pages, checkout experience and post purchase journeys. Identify opportunities to improve customer confidence and reduce abandonment. Testing & Experimentation Establish and manage a structured A/B testing programme. Develop hypotheses based on customer data and behavioural insights. Measure, report and scale successful tests. Build a culture of experimentation and learning across the ecommerce team. Analytics & Insight Analyse website performance, customer behaviour and funnel performance. Monitor conversion metrics and identify opportunities for improvement. Use quantitative and qualitative data to support decision making. Deliver actionable insights and recommendations to stakeholders. Commercial Performance Support revenue growth through improved ecommerce performance. Increase conversion rates, average order value and revenue per visitor. Improve the efficiency of customer acquisition by increasing website conversion. Partner with Performance Marketing and CRM teams to maximise return on traffic and customer engagement. Website Optimisation Work with development, design and ecommerce teams to implement improvements. Prioritise enhancements based on commercial impact. Ensure website changes support both customer experience and business objectives. Cross Functional Collaboration Work closely with Ecommerce, CRM, Marketing, Brand and Product teams. Support product launches, campaigns and commercial initiatives. Ensure optimisation activities align with wider business goals and priorities. What success in the role looks like Conversion Performance Increase ecommerce conversion rate. Improve conversion rate across key customer journeys and devices. Reduce checkout abandonment rate. Improve product page conversion performance. Revenue Growth Increase revenue per visitor. Increase average order value. Increase ecommerce revenue generated from existing traffic. Deliver measurable incremental revenue from CRO initiatives. Customer Experience Improve customer engagement with key website content and product pages. Reduce customer friction throughout the purchase journey. Improve site usability and customer confidence indicators. Testing & Optimisation Deliver a structured testing roadmap with measurable commercial outcomes. Increase the volume and quality of experimentation across the ecommerce function. Establish a data driven optimisation framework. Commercial Insight Deliver regular reporting on conversion performance and optimisation opportunities. Build clear business cases for investment and prioritisation. Provide actionable customer and behavioural insights that influence wider ecommerce strategy. Operational Excellence Ensure optimisation projects are delivered on time and achieve intended outcomes. Build strong collaboration across Ecommerce, Marketing, Development and Creative teams. About you Proven track record of managing an end-to-end A/B and multivariate testing roadmap (from hypothesis generation to post-test statistical analysis). Deep experience using testing tools. Extensive experience optimizing user experiences on major e-commerce platforms, ideally Shopify. Specific experience optimizing high-consideration purchase funnels (optimizing product detail pages, building custom checkout configurations, and implementing clear trust signals). Experience acting as the "bridge" between marketing and development. Location: Tutti Bambini head office in North Finchley, working from home on Fridays.
10/06/2026
Full time
About Tutti Bambini is a family owned nursery furniture company founded over 30 years ago by Michael and Debra Samuel with the goal of supporting new mothers and fathers during their first steps into parenthood. After years working in nursery retail, and as parents themselves, Michael and Debra realised that nursery furniture available on the market often didn't offer the versatility, value, and safety that new parents needed for their little ones. Drawing on a background in technical design, and on their own parenting experiences, Michael and Debra created Tutti Bambini: a nursery furniture range combining elegance and beauty with innovation and practicality. From its beginnings in a little London store, the Tutti Bambini brand has grown to become a feature in nurseries across the UK, and includes ranges of cots, cot beds, nursing chairs, highchairs, and more. Crafted to the highest standards of quality and safety, every piece of Tutti Bambini furniture is designed to be loved, and used, by families for years to come. Tutti Bambini has been acquired by Heroes in 2023, and is now part of Heroes' family of brands. About the role The CRO & Ecommerce Growth Manager is responsible for maximising the commercial performance of Tutti Bambini's ecommerce channels through the continuous optimisation of the customer journey. The role owns conversion rate optimisation across the full customer experience, identifying opportunities to improve customer acquisition, engagement, conversion, average order value and revenue performance. Using customer insight, analytics, testing and experimentation, the role will drive measurable improvements in ecommerce performance and support the delivery of the company's digital growth ambitions. Working closely with Ecommerce, CRM, Performance Marketing, Brand, Creative and Development teams, the CRO & Ecommerce Growth Manager will establish a culture of testing, insight led decision making and continuous improvement across the digital customer journey. Responsibilities Conversion Rate Optimisation Own the CRO roadmap across all ecommerce touchpoints. Identify and prioritise opportunities to improve conversion performance. Analyse customer behaviour and remove friction from the online shopping journey. Develop and execute testing programmes to improve customer experience and commercial performance. Customer Journey Optimisation Map and optimise key customer journeys from acquisition through to purchase. Improve navigation, product discovery, product detail pages, checkout experience and post purchase journeys. Identify opportunities to improve customer confidence and reduce abandonment. Testing & Experimentation Establish and manage a structured A/B testing programme. Develop hypotheses based on customer data and behavioural insights. Measure, report and scale successful tests. Build a culture of experimentation and learning across the ecommerce team. Analytics & Insight Analyse website performance, customer behaviour and funnel performance. Monitor conversion metrics and identify opportunities for improvement. Use quantitative and qualitative data to support decision making. Deliver actionable insights and recommendations to stakeholders. Commercial Performance Support revenue growth through improved ecommerce performance. Increase conversion rates, average order value and revenue per visitor. Improve the efficiency of customer acquisition by increasing website conversion. Partner with Performance Marketing and CRM teams to maximise return on traffic and customer engagement. Website Optimisation Work with development, design and ecommerce teams to implement improvements. Prioritise enhancements based on commercial impact. Ensure website changes support both customer experience and business objectives. Cross Functional Collaboration Work closely with Ecommerce, CRM, Marketing, Brand and Product teams. Support product launches, campaigns and commercial initiatives. Ensure optimisation activities align with wider business goals and priorities. What success in the role looks like Conversion Performance Increase ecommerce conversion rate. Improve conversion rate across key customer journeys and devices. Reduce checkout abandonment rate. Improve product page conversion performance. Revenue Growth Increase revenue per visitor. Increase average order value. Increase ecommerce revenue generated from existing traffic. Deliver measurable incremental revenue from CRO initiatives. Customer Experience Improve customer engagement with key website content and product pages. Reduce customer friction throughout the purchase journey. Improve site usability and customer confidence indicators. Testing & Optimisation Deliver a structured testing roadmap with measurable commercial outcomes. Increase the volume and quality of experimentation across the ecommerce function. Establish a data driven optimisation framework. Commercial Insight Deliver regular reporting on conversion performance and optimisation opportunities. Build clear business cases for investment and prioritisation. Provide actionable customer and behavioural insights that influence wider ecommerce strategy. Operational Excellence Ensure optimisation projects are delivered on time and achieve intended outcomes. Build strong collaboration across Ecommerce, Marketing, Development and Creative teams. About you Proven track record of managing an end-to-end A/B and multivariate testing roadmap (from hypothesis generation to post-test statistical analysis). Deep experience using testing tools. Extensive experience optimizing user experiences on major e-commerce platforms, ideally Shopify. Specific experience optimizing high-consideration purchase funnels (optimizing product detail pages, building custom checkout configurations, and implementing clear trust signals). Experience acting as the "bridge" between marketing and development. Location: Tutti Bambini head office in North Finchley, working from home on Fridays.
Are you a creative digital storyteller with hands-on experience in eCommerce platforms like Amazon and eBay? Do you thrive in fast-paced environments and want to be part of a rapidly growing brand? If so, we want to hear from you. Location: Hybrid, 3 days a week in East Yorkshire Salary: 30 - 35k + benefits We're an ambitious online retailer experiencing significant growth, and we're looking for an Ecommerce Content Manager to drive our digital voice, manage high-impact listings, and engage customers across platforms. This is a fantastic opportunity to grow with the business as we scale our D2C (Direct-to-Consumer) operations globally. In this role, you'll own our ecommerce listings ensuring our product listings on Amazon and eBay are optimized, engaging, and driving results. You'll report directly to the Head of D2C and play a key role in increasing our brand visibility and online sales performance. Key Responsibilities Product Content Management: Writing and editing product titles, descriptions, specifications, and SEO tags. Platform Optimization: Ensuring content is optimized for platforms like Amazon, eBay, Shopify, WooCommerce, etc. Creative Campaigns: Coordinating with marketing teams to deliver content for sales campaigns, promotions, and seasonal pushes. Image & Video Management: Collaborating with design/photography teams to ensure high-quality visuals and product videos. SEO & Conversion Optimization: Ensuring product and category pages are optimized for search engines and aligned with best UX practices. Content Governance: Maintaining consistency in brand tone, voice, and structure across all online sales channels. Cross-Platform Coordinating. Ensuring content is aligned across owned channels (website, blog) and third-party platforms (Amazon, eBay, etc.). Manage and optimize product listings on Amazon and eBay to drive traffic and conversion. Monitor trends, competitor activity, and platform changes to keep content fresh and relevant. Skills & Experience 2+ years experience in social media or ecommerce. Proven experience managing and optimizing listings on Amazon Seller Central and eBay. Strong writing and storytelling skills, with a good eye for visual content. Deep understanding of social platform algorithms and audience engagement tactics. Comfortable using scheduling and analytics tools. Highly organized, self-motivated, and comfortable working in a scale-up environment. This role is a stepping stone into the Social Media and Ecommerce Content Manager role, which will be key to the organisation as it grows.
09/06/2026
Full time
Are you a creative digital storyteller with hands-on experience in eCommerce platforms like Amazon and eBay? Do you thrive in fast-paced environments and want to be part of a rapidly growing brand? If so, we want to hear from you. Location: Hybrid, 3 days a week in East Yorkshire Salary: 30 - 35k + benefits We're an ambitious online retailer experiencing significant growth, and we're looking for an Ecommerce Content Manager to drive our digital voice, manage high-impact listings, and engage customers across platforms. This is a fantastic opportunity to grow with the business as we scale our D2C (Direct-to-Consumer) operations globally. In this role, you'll own our ecommerce listings ensuring our product listings on Amazon and eBay are optimized, engaging, and driving results. You'll report directly to the Head of D2C and play a key role in increasing our brand visibility and online sales performance. Key Responsibilities Product Content Management: Writing and editing product titles, descriptions, specifications, and SEO tags. Platform Optimization: Ensuring content is optimized for platforms like Amazon, eBay, Shopify, WooCommerce, etc. Creative Campaigns: Coordinating with marketing teams to deliver content for sales campaigns, promotions, and seasonal pushes. Image & Video Management: Collaborating with design/photography teams to ensure high-quality visuals and product videos. SEO & Conversion Optimization: Ensuring product and category pages are optimized for search engines and aligned with best UX practices. Content Governance: Maintaining consistency in brand tone, voice, and structure across all online sales channels. Cross-Platform Coordinating. Ensuring content is aligned across owned channels (website, blog) and third-party platforms (Amazon, eBay, etc.). Manage and optimize product listings on Amazon and eBay to drive traffic and conversion. Monitor trends, competitor activity, and platform changes to keep content fresh and relevant. Skills & Experience 2+ years experience in social media or ecommerce. Proven experience managing and optimizing listings on Amazon Seller Central and eBay. Strong writing and storytelling skills, with a good eye for visual content. Deep understanding of social platform algorithms and audience engagement tactics. Comfortable using scheduling and analytics tools. Highly organized, self-motivated, and comfortable working in a scale-up environment. This role is a stepping stone into the Social Media and Ecommerce Content Manager role, which will be key to the organisation as it grows.
Are you a creative digital storyteller with hands-on experience in eCommerce platforms like Amazon and eBay? Do you thrive in fast-paced environments and want to be part of a rapidly growing brand? If so, we want to hear from you. Location: Hybrid, 3 days a week in East Yorkshire Salary: 30 - 35k + benefits We're an ambitious online retailer experiencing significant growth, and we're looking for an Ecommerce Content Manager to drive our digital voice, manage high-impact listings, and engage customers across platforms. This is a fantastic opportunity to grow with the business as we scale our D2C (Direct-to-Consumer) operations globally. In this role, you'll own our ecommerce listings ensuring our product listings on Amazon and eBay are optimized, engaging, and driving results. You'll report directly to the Head of D2C and play a key role in increasing our brand visibility and online sales performance. Key Responsibilities Product Content Management: Writing and editing product titles, descriptions, specifications, and SEO tags. Platform Optimization: Ensuring content is optimized for platforms like Amazon, eBay, Shopify, WooCommerce, etc. Creative Campaigns: Coordinating with marketing teams to deliver content for sales campaigns, promotions, and seasonal pushes. Image & Video Management: Collaborating with design/photography teams to ensure high-quality visuals and product videos. SEO & Conversion Optimization: Ensuring product and category pages are optimized for search engines and aligned with best UX practices. Content Governance: Maintaining consistency in brand tone, voice, and structure across all online sales channels. Cross-Platform Coordinating. Ensuring content is aligned across owned channels (website, blog) and third-party platforms (Amazon, eBay, etc.). Manage and optimize product listings on Amazon and eBay to drive traffic and conversion. Monitor trends, competitor activity, and platform changes to keep content fresh and relevant. Skills & Experience 2+ years experience in social media or ecommerce. Proven experience managing and optimizing listings on Amazon Seller Central and eBay. Strong writing and storytelling skills, with a good eye for visual content. Deep understanding of social platform algorithms and audience engagement tactics. Comfortable using scheduling and analytics tools. Highly organized, self-motivated, and comfortable working in a scale-up environment. This role is a stepping stone into the Social Media and Ecommerce Content Manager role, which will be key to the organisation as it grows.
09/06/2026
Full time
Are you a creative digital storyteller with hands-on experience in eCommerce platforms like Amazon and eBay? Do you thrive in fast-paced environments and want to be part of a rapidly growing brand? If so, we want to hear from you. Location: Hybrid, 3 days a week in East Yorkshire Salary: 30 - 35k + benefits We're an ambitious online retailer experiencing significant growth, and we're looking for an Ecommerce Content Manager to drive our digital voice, manage high-impact listings, and engage customers across platforms. This is a fantastic opportunity to grow with the business as we scale our D2C (Direct-to-Consumer) operations globally. In this role, you'll own our ecommerce listings ensuring our product listings on Amazon and eBay are optimized, engaging, and driving results. You'll report directly to the Head of D2C and play a key role in increasing our brand visibility and online sales performance. Key Responsibilities Product Content Management: Writing and editing product titles, descriptions, specifications, and SEO tags. Platform Optimization: Ensuring content is optimized for platforms like Amazon, eBay, Shopify, WooCommerce, etc. Creative Campaigns: Coordinating with marketing teams to deliver content for sales campaigns, promotions, and seasonal pushes. Image & Video Management: Collaborating with design/photography teams to ensure high-quality visuals and product videos. SEO & Conversion Optimization: Ensuring product and category pages are optimized for search engines and aligned with best UX practices. Content Governance: Maintaining consistency in brand tone, voice, and structure across all online sales channels. Cross-Platform Coordinating. Ensuring content is aligned across owned channels (website, blog) and third-party platforms (Amazon, eBay, etc.). Manage and optimize product listings on Amazon and eBay to drive traffic and conversion. Monitor trends, competitor activity, and platform changes to keep content fresh and relevant. Skills & Experience 2+ years experience in social media or ecommerce. Proven experience managing and optimizing listings on Amazon Seller Central and eBay. Strong writing and storytelling skills, with a good eye for visual content. Deep understanding of social platform algorithms and audience engagement tactics. Comfortable using scheduling and analytics tools. Highly organized, self-motivated, and comfortable working in a scale-up environment. This role is a stepping stone into the Social Media and Ecommerce Content Manager role, which will be key to the organisation as it grows.
About the Opportunity As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful's underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers' experience with scalability and performance features. You'll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you're someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you. The team is placed in the infrastructure group. What to expect? You'll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today You'll work with AWS using Terraform and Infrastructure-as-Code best practices You'll collaborate closely with teams in the content storage and delivery domains You'll develop and maintain services written in Typescript and Go You'll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems. What you need to be successful? Proven experience in software development and systems engineering experience Strong understanding of relational database engines (preferably PostgreSQL) Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS Terraform and Kubernetes expertise Kafka experience is a plus Proficiency in at least one modern programming language (Typescript, Go) Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth. Collaborative Mindset: Ability to work effectively in a team environment Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment. Excellent English communication skills, verbal and written (German not required). A collaborative mindset: you're helpful, respectful, and enjoy sharing knowledge Ability to context switch, work through ambiguity, and contribute across multiple workstreams You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
09/06/2026
Full time
About the Opportunity As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful's underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers' experience with scalability and performance features. You'll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you're someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you. The team is placed in the infrastructure group. What to expect? You'll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today You'll work with AWS using Terraform and Infrastructure-as-Code best practices You'll collaborate closely with teams in the content storage and delivery domains You'll develop and maintain services written in Typescript and Go You'll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems. What you need to be successful? Proven experience in software development and systems engineering experience Strong understanding of relational database engines (preferably PostgreSQL) Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS Terraform and Kubernetes expertise Kafka experience is a plus Proficiency in at least one modern programming language (Typescript, Go) Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth. Collaborative Mindset: Ability to work effectively in a team environment Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment. Excellent English communication skills, verbal and written (German not required). A collaborative mindset: you're helpful, respectful, and enjoy sharing knowledge Ability to context switch, work through ambiguity, and contribute across multiple workstreams You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Digital Designer Department: Creative Employment Type: Permanent - Full Time Location: London Reporting To: Head of Digital & Performance Creative Description We have an exciting opportunity for a Digital Designer to join the Creative Team. UKTV Creative is the in-house creative hub, delivering best-in-class content across paid, owned and earned channels. We're redefining what creative means in a fast-evolving, data-driven, platform-native world. We're here to entertain, engage, and drive results - collaborating across marketing, media, and insight to create content that earns attention and moves audiences. As Digital Designer (Performance & Innovation), you will be instrumental in shaping the future of our performance creative output. You'll bring static and motion assets to life across paid media channels, helping drive subscriptions, engagement, and growth for UKTV Play. You won't just design what you're given - you'll help shape what we make. From concepting ideas to optimising outputs, you'll bring a design lens to everything we do. This isn't just about great design. It's about designing for performance - working at the intersection of data, creativity, and innovation. You'll have a passion for design craft, an eye for what works on platforms like Meta, TikTok, and YouTube, and a hunger to experiment with automation and AI. You'll help elevate our design output while helping shape how we scale content through templates, tools, and new technologies. If you're ambitious, curious, and excited about designing for entertainment brands that people love - this is your role. Hybrid-Working At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. We expect colleagues to come into the office a minimum of 2 days per week. Diversity & Inclusion Commitment At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind. What we would like you to bring to the role .key experience, knowledge, skills & personal qualities Contribute to creative sessions and proactively suggest platform or tool innovations. Stay curious and informed about how AI and automation can help scale design, streamline workflow, or unlock creative testing. Partner with our media and insight teams to iterate and improve based on campaign performance. A passionate designer with strong conceptual and technical ability across static and motion formats. Fluent in Adobe Creative Suite (especially After Effects, Photoshop, Illustrator); working knowledge of 3D/AI tools a bonus. Strong portfolio demonstrating creative flair, attention to detail, and performance-focused design. Deep understanding of digital platforms, formats, and audience behaviours - particularly in entertainment or youth-focused content. Curious and proactive: always looking to evolve your work, tools, and approach. Comfortable balancing high craft with speed and scale. A confident communicator, team collaborator, and design problem-solver. Comfortable interpreting creative briefs and adapting based on campaign insight, platform data or performance metrics. What you will get to work on .key outputs and responsibilities of the role Design and animate high-impact, performance-driven assets for paid digital platforms including Meta, TikTok, YouTube, Google, Amazon, Samsung TV and CTV environments. Use layout, hierarchy, motion and messaging to maximise clarity, emotional resonance, and audience engagement. Collaborate closely with creatives, editors, and media teams to ensure your work drives audience growth and performs against KPIs. Create assets that are native to platform, and tailored to audience behaviours, ad formats and best practice. Build templates and toolkits that help scale and automate asset creation. Support test-and-learn campaigns with asset variants, understanding how layout, motion and messaging impact performance. Additional skills we would like to hear about (nice to have) Experience creating for emerging platforms (Twitch, Snap, Reddit, gaming environments, shoppable video, AR filters). Working knowledge of HTML5, CSS, or creative coding for dynamic ad formats. Familiarity with creative automation/DCO platforms (Smartly.io, Celtra, Google Studio, Adobe Express, Canva for Enterprise, etc.). Experience with 3D, motion graphics, or lightweight VFX to enhance social assets. Understanding of UX/UI principles for landing pages or micro-sites tied to campaigns. Experience using data dashboards or analytics tools to inform creative decisions. Knowledge of accessibility and inclusive-design standards for digital content. More information You'll be part of a fast-moving, collaborative Performance & Digital team that sits at the heart of UKTV Creative - working hand-in-hand with Marketing, Media, Insight and Product to drive growth for UKTV. The team will become more insight-driven and test-and-learn focused; we're constantly iterating creative based on performance data and platform trends. Expect a supportive but high-energy environment where experimentation with automation, AI and new formats is encouraged, and where speed and craft both matter. You'll have the chance to shape how we scale our digital output, influence processes, and help set best practice for performance creative across the business.
09/06/2026
Full time
Digital Designer Department: Creative Employment Type: Permanent - Full Time Location: London Reporting To: Head of Digital & Performance Creative Description We have an exciting opportunity for a Digital Designer to join the Creative Team. UKTV Creative is the in-house creative hub, delivering best-in-class content across paid, owned and earned channels. We're redefining what creative means in a fast-evolving, data-driven, platform-native world. We're here to entertain, engage, and drive results - collaborating across marketing, media, and insight to create content that earns attention and moves audiences. As Digital Designer (Performance & Innovation), you will be instrumental in shaping the future of our performance creative output. You'll bring static and motion assets to life across paid media channels, helping drive subscriptions, engagement, and growth for UKTV Play. You won't just design what you're given - you'll help shape what we make. From concepting ideas to optimising outputs, you'll bring a design lens to everything we do. This isn't just about great design. It's about designing for performance - working at the intersection of data, creativity, and innovation. You'll have a passion for design craft, an eye for what works on platforms like Meta, TikTok, and YouTube, and a hunger to experiment with automation and AI. You'll help elevate our design output while helping shape how we scale content through templates, tools, and new technologies. If you're ambitious, curious, and excited about designing for entertainment brands that people love - this is your role. Hybrid-Working At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. We expect colleagues to come into the office a minimum of 2 days per week. Diversity & Inclusion Commitment At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind. What we would like you to bring to the role .key experience, knowledge, skills & personal qualities Contribute to creative sessions and proactively suggest platform or tool innovations. Stay curious and informed about how AI and automation can help scale design, streamline workflow, or unlock creative testing. Partner with our media and insight teams to iterate and improve based on campaign performance. A passionate designer with strong conceptual and technical ability across static and motion formats. Fluent in Adobe Creative Suite (especially After Effects, Photoshop, Illustrator); working knowledge of 3D/AI tools a bonus. Strong portfolio demonstrating creative flair, attention to detail, and performance-focused design. Deep understanding of digital platforms, formats, and audience behaviours - particularly in entertainment or youth-focused content. Curious and proactive: always looking to evolve your work, tools, and approach. Comfortable balancing high craft with speed and scale. A confident communicator, team collaborator, and design problem-solver. Comfortable interpreting creative briefs and adapting based on campaign insight, platform data or performance metrics. What you will get to work on .key outputs and responsibilities of the role Design and animate high-impact, performance-driven assets for paid digital platforms including Meta, TikTok, YouTube, Google, Amazon, Samsung TV and CTV environments. Use layout, hierarchy, motion and messaging to maximise clarity, emotional resonance, and audience engagement. Collaborate closely with creatives, editors, and media teams to ensure your work drives audience growth and performs against KPIs. Create assets that are native to platform, and tailored to audience behaviours, ad formats and best practice. Build templates and toolkits that help scale and automate asset creation. Support test-and-learn campaigns with asset variants, understanding how layout, motion and messaging impact performance. Additional skills we would like to hear about (nice to have) Experience creating for emerging platforms (Twitch, Snap, Reddit, gaming environments, shoppable video, AR filters). Working knowledge of HTML5, CSS, or creative coding for dynamic ad formats. Familiarity with creative automation/DCO platforms (Smartly.io, Celtra, Google Studio, Adobe Express, Canva for Enterprise, etc.). Experience with 3D, motion graphics, or lightweight VFX to enhance social assets. Understanding of UX/UI principles for landing pages or micro-sites tied to campaigns. Experience using data dashboards or analytics tools to inform creative decisions. Knowledge of accessibility and inclusive-design standards for digital content. More information You'll be part of a fast-moving, collaborative Performance & Digital team that sits at the heart of UKTV Creative - working hand-in-hand with Marketing, Media, Insight and Product to drive growth for UKTV. The team will become more insight-driven and test-and-learn focused; we're constantly iterating creative based on performance data and platform trends. Expect a supportive but high-energy environment where experimentation with automation, AI and new formats is encouraged, and where speed and craft both matter. You'll have the chance to shape how we scale our digital output, influence processes, and help set best practice for performance creative across the business.
About the role Are you interested in being a people leader and key contributor in enabling our Markets & Channels organization to understand its commercial impact deeply and expand data transparency to drive data driven decisions that always put the shopper first? Bring your understanding of data platforms together with your leadership skills, retail knowledge and natural curiosity into play in this role to be part of a pioneering data and analytics team bringing digital transformation to life in our commercial areas! Responsibilities Lead a team of 5 Analytics Engineers & Associate Analytics Engineers, heading up the Analytics Engineering Delivery sub team in M&C Analytics Engineering. Collaborate closely with the Analytics Interface, Commercial Analytics and business teams to turn business requirements into an AI enabling data product backlog. Partner with the Analytics Innovation & Automation and Data Office Product teams to create and deliver the roadmap for prototyping & delivering cutting edge features across the Data Platform; ensure platforms, tools & processes meet business needs. Responsible for the overall delivery of data products across all Commercial pillars; ensuring Data Products follow CI/CD best practice, adhere to data quality frameworks-including assertion checks and performance & cost optimisation-applied. Drive Unity Catalog governance (schemas, access, metadata tagging) to improve data accessibility in a highly controlled compliant environment. Coach the team to enable Markets & Channels specific data understanding and champion data literacy via guidelines, training, drop in sessions, documentation and knowledge sharing. Drive the Commercial data availability agenda; collaborating with Shopper & Partner (D2C & B2B) digital product teams to ensure high quality data is collected and published to LEGO Data Platform (Databricks) to a standard fit for purpose for downstream delivery of data products. Consistently champion & revise best practices in data product development within the team, across Markets & Channels and with the broader analytics community, helping ensure data integrity, quality and scalability of overall data products on the LEGO Data Platform. The overall department's key focus is to enable self service data products for Markets & Channels (Commercial) data consumers and decision makers, helping shape data driven actions both for operational optimisation purposes and tactical and strategical decision recommendations. The Analytics Engineering delivery team consists of more junior Engineers, requiring more technical coaching and guidance. This role is essential as we strive to build a world class analytics organization, capable of delivering scalable data products, AI driven insights and real decision intelligence. Qualifications Considerable Analytics Engineering, Data Solutions, Data Engineering and/or Data Specialist experience. Proven leadership experience within a technical team or project. Expert skills in SQL and/or Python or similar experience in manipulating large structured and unstructured datasets. Experience working with CI/CD pipelines, Git and knowledge of data transformation and information architecture best practices. Can provide technical context and direction, translating technical constraints / trade offs to colleagues within non technical roles, including senior leadership. Thorough and detail oriented, strong adaptability and focus to deliver results. Strong collaborative personality with a mindset. Positive can do attitude, with natural curiosity and bravery to challenge constructively. Willing to travel 10 days a year. Fluent English skills both verbal and written. Cross culture understanding of working with global colleagues and partners across multiple time zones (nice to have). Familiarity with AGILE ways of working. Strong understanding of Commercial Compliance topics such as Competition Law, GDPR and Confidentiality. Benefits Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights.
09/06/2026
Full time
About the role Are you interested in being a people leader and key contributor in enabling our Markets & Channels organization to understand its commercial impact deeply and expand data transparency to drive data driven decisions that always put the shopper first? Bring your understanding of data platforms together with your leadership skills, retail knowledge and natural curiosity into play in this role to be part of a pioneering data and analytics team bringing digital transformation to life in our commercial areas! Responsibilities Lead a team of 5 Analytics Engineers & Associate Analytics Engineers, heading up the Analytics Engineering Delivery sub team in M&C Analytics Engineering. Collaborate closely with the Analytics Interface, Commercial Analytics and business teams to turn business requirements into an AI enabling data product backlog. Partner with the Analytics Innovation & Automation and Data Office Product teams to create and deliver the roadmap for prototyping & delivering cutting edge features across the Data Platform; ensure platforms, tools & processes meet business needs. Responsible for the overall delivery of data products across all Commercial pillars; ensuring Data Products follow CI/CD best practice, adhere to data quality frameworks-including assertion checks and performance & cost optimisation-applied. Drive Unity Catalog governance (schemas, access, metadata tagging) to improve data accessibility in a highly controlled compliant environment. Coach the team to enable Markets & Channels specific data understanding and champion data literacy via guidelines, training, drop in sessions, documentation and knowledge sharing. Drive the Commercial data availability agenda; collaborating with Shopper & Partner (D2C & B2B) digital product teams to ensure high quality data is collected and published to LEGO Data Platform (Databricks) to a standard fit for purpose for downstream delivery of data products. Consistently champion & revise best practices in data product development within the team, across Markets & Channels and with the broader analytics community, helping ensure data integrity, quality and scalability of overall data products on the LEGO Data Platform. The overall department's key focus is to enable self service data products for Markets & Channels (Commercial) data consumers and decision makers, helping shape data driven actions both for operational optimisation purposes and tactical and strategical decision recommendations. The Analytics Engineering delivery team consists of more junior Engineers, requiring more technical coaching and guidance. This role is essential as we strive to build a world class analytics organization, capable of delivering scalable data products, AI driven insights and real decision intelligence. Qualifications Considerable Analytics Engineering, Data Solutions, Data Engineering and/or Data Specialist experience. Proven leadership experience within a technical team or project. Expert skills in SQL and/or Python or similar experience in manipulating large structured and unstructured datasets. Experience working with CI/CD pipelines, Git and knowledge of data transformation and information architecture best practices. Can provide technical context and direction, translating technical constraints / trade offs to colleagues within non technical roles, including senior leadership. Thorough and detail oriented, strong adaptability and focus to deliver results. Strong collaborative personality with a mindset. Positive can do attitude, with natural curiosity and bravery to challenge constructively. Willing to travel 10 days a year. Fluent English skills both verbal and written. Cross culture understanding of working with global colleagues and partners across multiple time zones (nice to have). Familiarity with AGILE ways of working. Strong understanding of Commercial Compliance topics such as Competition Law, GDPR and Confidentiality. Benefits Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights.
Head of Digital Caerphilly Competitive salary + bonus About the role As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation. The Head of Digital role at phs will involve: Owning digital commercial performance including revenue, conversion, margin and customer lifetime value Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities Optimising the website experience across navigation, search, merchandising and checkout Partnering with marketing, technology and external suppliers to improve performance and stability Driving digital transformation including CRO, SEO, analytics and experimentation frameworks The ideal candidate for a Head of Digital at phs will have: Must have: Proven experience leading digital trading in a retail or B2B services environment Strong commercial acumen with a track record of delivering revenue growth Expertise in ecommerce, CRO, SEO, analytics and digital operations Experience stabilising and optimising newly launched digital platforms Strong stakeholder management across commercial, marketing and technology teams Ability to use data and insight to drive decisions and continuous improvement Experience working with external agencies and technology partners Experience building or developing digital teams and capability Desirable: Experience in transformation or digitally evolving organisations Exposure to agile or product-led delivery models In return for your commitment and expertise, you will get: Competitive salary + bonus Company car or car allowance Virtual GP for you and your household Buy and sell holiday scheme Amazing employee discounts with major supermarkets and retailers with phs Perks Training to expand your skills. We offer accredited ILM training through external and in-house training Apprenticeship opportunities 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme Free Parking onsite so no parking costs Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work. JBRP1_UKTJ
08/06/2026
Full time
Head of Digital Caerphilly Competitive salary + bonus About the role As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation. The Head of Digital role at phs will involve: Owning digital commercial performance including revenue, conversion, margin and customer lifetime value Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities Optimising the website experience across navigation, search, merchandising and checkout Partnering with marketing, technology and external suppliers to improve performance and stability Driving digital transformation including CRO, SEO, analytics and experimentation frameworks The ideal candidate for a Head of Digital at phs will have: Must have: Proven experience leading digital trading in a retail or B2B services environment Strong commercial acumen with a track record of delivering revenue growth Expertise in ecommerce, CRO, SEO, analytics and digital operations Experience stabilising and optimising newly launched digital platforms Strong stakeholder management across commercial, marketing and technology teams Ability to use data and insight to drive decisions and continuous improvement Experience working with external agencies and technology partners Experience building or developing digital teams and capability Desirable: Experience in transformation or digitally evolving organisations Exposure to agile or product-led delivery models In return for your commitment and expertise, you will get: Competitive salary + bonus Company car or car allowance Virtual GP for you and your household Buy and sell holiday scheme Amazing employee discounts with major supermarkets and retailers with phs Perks Training to expand your skills. We offer accredited ILM training through external and in-house training Apprenticeship opportunities 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme Free Parking onsite so no parking costs Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work. JBRP1_UKTJ
The following content displays a map of the jobs location - London We are looking for an exceptional product leader to shape and drive the vision, strategy and roadmap across Selfridges' Digital, Stores, CRM, Clienteling, Stock and Data product domains. This is a broad, high-impact leadership role accountable for creating connected product experiences that improve customer outcomes, empower colleagues and unlock commercial value across channels. Reporting into the Director of Product and Technology, you will ensure that product investment is aligned to business priorities, customer needs and operational excellence. You will connect vision to execution, bringing together business, technology, UX and data teams to deliver measurable outcomes through modern product management practices. Role Responsibility As Head of Product & Data, you will be accountable for defining and evolving the product vision, strategy, goals and KPIs across a complex omnichannel landscape. Your remit will cover digital product experiences, in-store and operational product capabilities, Customer loyalty and CRM platforms, clienteling tools, stock and inventory-related product development, and enterprise data products and platforms. You will work closely with senior stakeholders across Product, Technology, Digital, Retail, Buying, Supply Chain, Customer, CRM, Data and the Executive team to prioritise investment that enables the Selfridges Startegy. You will champion a data-led, customer-centric approach and create the conditions for teams to deliver effectively in a heavily matrixed environment. As Head of Product & Data you will: Define the vision, strategy, roadmap, goals and KPIs for the overall product and data portfolio, ensuring alignment with Selfridges' wider business, customer and technology strategy. Lead product discovery and prioritisation across Digital, Stores, Customer CRM, Clienteling, Stock and Data, balancing customer needs, colleague needs, technical opportunity and commercial value. Build and lead a high-performing product management capability, coaching and developing talent while creating clarity on accountabilities, ways of working and decision making. Partner closely with technology, UX, analytics and business leaders to shape initiatives, define epics and outcomes, and ensure delivery is focused on measurable impact. Champion the voice of the customer and internal user, using insight, data and research to inform priorities, improve experiences and simplify complex processes. Own portfolio trade offs, demand shaping and investment prioritisation, ensuring resources are focused on the highest value opportunities and that roadmaps remain realistic and outcome led. Establish strong partnerships with Retail, Buying, Supply Chain, Customer, Marketing/CRM, Data and Operations teams to connect front end customer journeys with back end operational capability. Ensure robust product practices across backlog management, story definition, acceptance criteria, testing, UAT, release readiness, adoption and benefit realisation. Drive the evolution of customer and data capabilities, including CRM, loyalty, clienteling and enterprise data platforms, to enable better personalisation, decision making and operational insight. Define and lead data strategy Develop and lead data governance processes and across the business, liaising with data owners and stewards to identify, manage and maintain data entities and their use across multiple stakeholder groups. Define data quality management frameworks that meet data security, regulatory and privacy requirements. Oversee product development for store and stock related capabilities, including inventory, in store tools, fulfilment, buying, planning and forecasting, ensuring solutions support commercial performance and colleague efficiency. Use market, competitor and technology trends to inform strategy, encourage innovation and ensure Selfridges remains ambitious and pragmatic in how it evolves its product and data ecosystem. The Ideal Candidate A strong product leader with experience defining strategy and leading product teams across complex, cross functional domains. A proven coach and people leader, able to develop capability, create clarity and build high performing teams in a matrixed organisation. Strong experience managing products through the full lifecycle, from discovery and business case through to delivery, launch, adoption and optimisation. Deep understanding of modern product management, including roadmap development, prioritisation, agile delivery, experimentation and outcome based measurement. Experience of leading data teams and managing master data ensuring compliance and quality. Experience working across some or all of the following areas: digital product, retail or store technology, CRM, loyalty, clienteling, stock and inventory, data platforms, analytics or operational systems. Commercially minded and highly analytical, with confidence using data, insight and ROI to inform prioritisation and strategic decisions. Excellent stakeholder management, communication and influencing skills, with the ability to work effectively from executive level through to delivery teams. A natural collaborator with strong problem solving skills, sound judgement and a passion for creating simple, effective and high quality customer and colleague experiences. Able to operate strategically and tactically: setting direction, building strong teams, shaping demand and discovery, and guiding delivery from concept through to launch, adoption and continuous improvement. An experienced leader with experience in developing product management capability, embedding lean and agile ways of working, and strengthening how decisions are made through insight, evidence and clear accountability. Experience in a retail, omnichannel or multi brand environment would be highly beneficial.
08/06/2026
Full time
The following content displays a map of the jobs location - London We are looking for an exceptional product leader to shape and drive the vision, strategy and roadmap across Selfridges' Digital, Stores, CRM, Clienteling, Stock and Data product domains. This is a broad, high-impact leadership role accountable for creating connected product experiences that improve customer outcomes, empower colleagues and unlock commercial value across channels. Reporting into the Director of Product and Technology, you will ensure that product investment is aligned to business priorities, customer needs and operational excellence. You will connect vision to execution, bringing together business, technology, UX and data teams to deliver measurable outcomes through modern product management practices. Role Responsibility As Head of Product & Data, you will be accountable for defining and evolving the product vision, strategy, goals and KPIs across a complex omnichannel landscape. Your remit will cover digital product experiences, in-store and operational product capabilities, Customer loyalty and CRM platforms, clienteling tools, stock and inventory-related product development, and enterprise data products and platforms. You will work closely with senior stakeholders across Product, Technology, Digital, Retail, Buying, Supply Chain, Customer, CRM, Data and the Executive team to prioritise investment that enables the Selfridges Startegy. You will champion a data-led, customer-centric approach and create the conditions for teams to deliver effectively in a heavily matrixed environment. As Head of Product & Data you will: Define the vision, strategy, roadmap, goals and KPIs for the overall product and data portfolio, ensuring alignment with Selfridges' wider business, customer and technology strategy. Lead product discovery and prioritisation across Digital, Stores, Customer CRM, Clienteling, Stock and Data, balancing customer needs, colleague needs, technical opportunity and commercial value. Build and lead a high-performing product management capability, coaching and developing talent while creating clarity on accountabilities, ways of working and decision making. Partner closely with technology, UX, analytics and business leaders to shape initiatives, define epics and outcomes, and ensure delivery is focused on measurable impact. Champion the voice of the customer and internal user, using insight, data and research to inform priorities, improve experiences and simplify complex processes. Own portfolio trade offs, demand shaping and investment prioritisation, ensuring resources are focused on the highest value opportunities and that roadmaps remain realistic and outcome led. Establish strong partnerships with Retail, Buying, Supply Chain, Customer, Marketing/CRM, Data and Operations teams to connect front end customer journeys with back end operational capability. Ensure robust product practices across backlog management, story definition, acceptance criteria, testing, UAT, release readiness, adoption and benefit realisation. Drive the evolution of customer and data capabilities, including CRM, loyalty, clienteling and enterprise data platforms, to enable better personalisation, decision making and operational insight. Define and lead data strategy Develop and lead data governance processes and across the business, liaising with data owners and stewards to identify, manage and maintain data entities and their use across multiple stakeholder groups. Define data quality management frameworks that meet data security, regulatory and privacy requirements. Oversee product development for store and stock related capabilities, including inventory, in store tools, fulfilment, buying, planning and forecasting, ensuring solutions support commercial performance and colleague efficiency. Use market, competitor and technology trends to inform strategy, encourage innovation and ensure Selfridges remains ambitious and pragmatic in how it evolves its product and data ecosystem. The Ideal Candidate A strong product leader with experience defining strategy and leading product teams across complex, cross functional domains. A proven coach and people leader, able to develop capability, create clarity and build high performing teams in a matrixed organisation. Strong experience managing products through the full lifecycle, from discovery and business case through to delivery, launch, adoption and optimisation. Deep understanding of modern product management, including roadmap development, prioritisation, agile delivery, experimentation and outcome based measurement. Experience of leading data teams and managing master data ensuring compliance and quality. Experience working across some or all of the following areas: digital product, retail or store technology, CRM, loyalty, clienteling, stock and inventory, data platforms, analytics or operational systems. Commercially minded and highly analytical, with confidence using data, insight and ROI to inform prioritisation and strategic decisions. Excellent stakeholder management, communication and influencing skills, with the ability to work effectively from executive level through to delivery teams. A natural collaborator with strong problem solving skills, sound judgement and a passion for creating simple, effective and high quality customer and colleague experiences. Able to operate strategically and tactically: setting direction, building strong teams, shaping demand and discovery, and guiding delivery from concept through to launch, adoption and continuous improvement. An experienced leader with experience in developing product management capability, embedding lean and agile ways of working, and strengthening how decisions are made through insight, evidence and clear accountability. Experience in a retail, omnichannel or multi brand environment would be highly beneficial.
Job Description JD Sports- Head Office, Warwick House, Bury, United Kingdom Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail facias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. About the Company JD Sports is driving an ambitious global transformation to deliver best in class omnichannel experiences for our customers. As a leader in retail sports fashion, we partner with top tier brands like Nike and Adidas and continue to expand our global footprint. Our Product function is central to this strategy, shaping the vision and execution of seamless digital experiences across all channels. About the Role We are looking for two new experienced Heads of Product at JD Group: one for our omnichannel experience, and one for our multi brand business area within the group. As Head of Product, you will join us at a pivotal time, with the opportunity to be part of shaping and owning your area and delivering a portfolio of digital products in line with the ambitious strategic direction of JD Group. You will lead and strengthen the capabilities of the team of Product Managers to achieve exceptional outcomes, working to increase the impact of our growing product function. You will lead multiple product squads through their respective Product Managers. You will set the vision, drive innovation, and ensure best practices across product development, acting as the key decision maker for your domain, whilst ensuring cohesion and alignment with other areas of the customer experience. This role will suit someone who is commercially minded with an equal interest in strategic work and team enablement, with a drive to work efficiently and collaboratively at scale. You will thrive in an ambiguous environment and will relish the opportunity to forge your own path. This role reports directly to the Group Director of Product alongside a leadership team of several other Heads of Product and Product Design. Key Responsibilities Define and champion the product vision for your portfolio, aligning with JD Group's strategic objectives. Drive a culture of innovation and embed product management best practices across the team. Lead, mentor, and develop a team of Product Managers, fostering collaboration and high performance. Build strong relationships with digital platform suppliers, negotiate commercial terms, and oversee performance. Influence and collaborate with senior business leaders, technical teams, and external partners. Champion analytics and experimentation to validate hypotheses and improve product performance. Requirements Significant experience in senior product roles, ideally leading multiple product teams in a digital/ecommerce environment. Ability to balance customer experience, technical feasibility, and commercial priorities. Track record of introducing innovative solutions and driving transformation. Strong experience managing external vendors and negotiating complex contracts. Deep understanding of Agile methodologies and ability to scale practices across teams. Ability to influence at all levels and articulate complex concepts clearly. KPIs & Success Metrics Commercial and delivery metrics: Revenue impact, customer engagement, delivery timelines, and innovation benchmarks. Leadership Competencies: Strategic thinking, stakeholder influence, talent development, and fostering innovation. JD Group Values & Culture: Commitment to diversity, inclusion, and delivering exceptional customer experiences. Career Development & Impact: Opportunities for growth and the strategic importance of the role within JD Group's global transformation. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
08/06/2026
Full time
Job Description JD Sports- Head Office, Warwick House, Bury, United Kingdom Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail facias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. About the Company JD Sports is driving an ambitious global transformation to deliver best in class omnichannel experiences for our customers. As a leader in retail sports fashion, we partner with top tier brands like Nike and Adidas and continue to expand our global footprint. Our Product function is central to this strategy, shaping the vision and execution of seamless digital experiences across all channels. About the Role We are looking for two new experienced Heads of Product at JD Group: one for our omnichannel experience, and one for our multi brand business area within the group. As Head of Product, you will join us at a pivotal time, with the opportunity to be part of shaping and owning your area and delivering a portfolio of digital products in line with the ambitious strategic direction of JD Group. You will lead and strengthen the capabilities of the team of Product Managers to achieve exceptional outcomes, working to increase the impact of our growing product function. You will lead multiple product squads through their respective Product Managers. You will set the vision, drive innovation, and ensure best practices across product development, acting as the key decision maker for your domain, whilst ensuring cohesion and alignment with other areas of the customer experience. This role will suit someone who is commercially minded with an equal interest in strategic work and team enablement, with a drive to work efficiently and collaboratively at scale. You will thrive in an ambiguous environment and will relish the opportunity to forge your own path. This role reports directly to the Group Director of Product alongside a leadership team of several other Heads of Product and Product Design. Key Responsibilities Define and champion the product vision for your portfolio, aligning with JD Group's strategic objectives. Drive a culture of innovation and embed product management best practices across the team. Lead, mentor, and develop a team of Product Managers, fostering collaboration and high performance. Build strong relationships with digital platform suppliers, negotiate commercial terms, and oversee performance. Influence and collaborate with senior business leaders, technical teams, and external partners. Champion analytics and experimentation to validate hypotheses and improve product performance. Requirements Significant experience in senior product roles, ideally leading multiple product teams in a digital/ecommerce environment. Ability to balance customer experience, technical feasibility, and commercial priorities. Track record of introducing innovative solutions and driving transformation. Strong experience managing external vendors and negotiating complex contracts. Deep understanding of Agile methodologies and ability to scale practices across teams. Ability to influence at all levels and articulate complex concepts clearly. KPIs & Success Metrics Commercial and delivery metrics: Revenue impact, customer engagement, delivery timelines, and innovation benchmarks. Leadership Competencies: Strategic thinking, stakeholder influence, talent development, and fostering innovation. JD Group Values & Culture: Commitment to diversity, inclusion, and delivering exceptional customer experiences. Career Development & Impact: Opportunities for growth and the strategic importance of the role within JD Group's global transformation. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party) Senior Platform Owner - Member Experience Hours: 35 hours per week Hybrid working Closing Date: You'll guide long lived cross functional teams working with autonomy and purpose across App, Portal and Identity capabilities, supported by the Society's modern engineering ecosystem, including automation first CI/CD pipelines, observability by default, decoupled architecture, cloud platforms, API and event streaming foundations. Working in partnership with Product Owners, Platform Leads, Engineers, Security, Architecture and Data teams, you'll own the multi year platform vision, define platform contracts and standards, drive resilience and accessibility, and continuously evolve the platform to meet the needs of members, brokers and colleagues. You'll role model our behaviours. Be Accountable, Be Curious, Be Collaborative, Be Brave . and foster a culture where teams can innovate safely, experiment, and deliver small, frequent improvements that compound into exceptional experiences.This is a true leadership opportunity: you'll manage platform budgets, align technology and business stakeholders, ensure world class identity and authentication journeys, champion secure by design practices, and nurture a healthy technology culture where talented people can thrive. If you're excited by the idea of shaping one of the most important platforms in the organisation. and building digital experiences that genuinely help people save, buy homes, and feel confident about their financial futures, we'd love to talk to you.Not just another building society. Not just another job.We're the fourth largest building society in the UK , and proudly mutual, owned by our members, not shareholders. That means every decision we make is about doing the right thing for our customers and colleagues.Our people say Skipton is a great place to work, and now it's officially recognised as the happiest place to live in Great Britain. Whatever your background or ambitions, we'll help you grow, thrive, and shape a better future. Why This Role Matters The Member Experience Platform sits at the very heart of Skipton's digital relationship with its members. powering the Mobile App, Member Portal, and Customer Identity capabilities that enable people to securely access, manage and enhance their financial lives. As we continue to build a modern mutual grounded in simplicity, trust and great digital experiences, this platform is one of the Society's most important strategic assets. We deliver value through small, safe, frequent changes, powered by a system designed for flow and quality. Your leadership will ensure our digital channels feel seamless, intuitive, resilient and personal, enabling journeys that finish more often and feel more human across Homes, Money and Membership. You'll shape how members interact with us every day and create the foundations for future innovation across authentication, personalisation, omni channel journeys and member value What's In It For You Skipton is committed to flexibility, balance, and wellbeing. Alongside hybrid working and a newly refurbished, collaborative head office, you'll enjoy: Annual discretionary bonus scheme 25 days annual leave + bank holidays, rising to 30 with service Holiday trading scheme Up to 10% employer pension contribution Colleague mortgage (conditions apply) Hybrid & electric car salary sacrifice scheme Private medical insurance 3 paid volunteering days per year Inclusive colleague networks (Carers, Pride Alliance, and more) Wellbeing benefits including cycle to work and discounted gym membership A strong commitment to training and development What You'll Be Doing You'll provide strategic leadership across the entire Member Experience Platform. setting a multi year vision that unifies our App, Portal and Identity capabilities into a coherent, stable and continuously improving ecosystem. You'll oversee sub platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, you'll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation first and observability by default practices.You'll mentor cross functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. You'll act as a senior voice in shaping digital identity, device security, authentication journeys and friction free sign in experiences. Through Skipton's delivery mechanism, you'll ensure the right changes land safely, in small steps, and deliver meaningful improvements to our members every month. 1. Leadership in high performance digital delivery A track record of driving fast, safe flow, reducing lead times, increasing deployment frequency, and keeping change failure rates consistently low through automation first, observability led and decoupled delivery practices. 2. Obsession with building the right thing for members You work backwards from member needs, use insight and evidence to invent on their behalf, and shape world class App, Portal and Identity experiences that are simple, personal and intuitive. 3. Strategic platform ownership at scale Deep experience managing complex digital platforms, in a complex eco-system, setting multi year vision, shaping architecture, defining standards and ensuring the platform is secure, resilient, scalable and continuously improving. 4. Inspirational leadership & cross functional influence A skilled leader who can mentor Platform Leads, Product Owners and engineers, build strong partnerships across Architecture, Security, Risk, Product and Finance, and communicate complexity with clarity. 5. A values led, data driven mindset A role model for Skipton's behaviours - Accountable, Curious, Collaborative, Brave - making evidence led decisions, managing suppliers and budgets effectively, and creating a culture of continuous improvement and psychological safety. What You'll Bring You'll be a strategic platform leader with deep experience in managing complex digital platforms at scale, ideally spanning mobile, web and identity technologies. You bring a blend of strong architectural awareness, platform lifecycle management expertise, and the ability to translate business needs into a clear platform roadmap shaped by evidence and data. You excel at inspiring and developing teams, influencing senior stakeholders, and driving high standards around security, access control, resilience, automation, performance and user experience.You'll be comfortable leading within a product centred, agile, platform based organisation, balancing operational excellence with forward looking innovation. Strong communication, budgeting, supplier management and risk ownership come naturally to you, alongside the ability to mentor others and nurture a collaborative, psychologically safe engineering culture. Most importantly, you role model Skipton's behaviours and you're excited by the chance to shape the digital experiences of a modernising mutual
07/06/2026
Full time
Cookie Policy - Privacy Message Application Security Management (ASM) cookie s If you ignore the cookie banner or choose to decline To support our careers site and recruitment journey we use third party websites. When entering these websites you will be subject to the cookie policies of that website. Please familiarise yourself with these cookie policies and make choices based on your needs.Cookie duration depends on the cookie type: \_ga - Expires after 2 years (1st party) \_gat\_UA-nnnnnnn-nn gid - Expires after 1 day (1st party) \_ga\_nnnnnnnnnn - Expires after 2 years (1st party) Senior Platform Owner - Member Experience Hours: 35 hours per week Hybrid working Closing Date: You'll guide long lived cross functional teams working with autonomy and purpose across App, Portal and Identity capabilities, supported by the Society's modern engineering ecosystem, including automation first CI/CD pipelines, observability by default, decoupled architecture, cloud platforms, API and event streaming foundations. Working in partnership with Product Owners, Platform Leads, Engineers, Security, Architecture and Data teams, you'll own the multi year platform vision, define platform contracts and standards, drive resilience and accessibility, and continuously evolve the platform to meet the needs of members, brokers and colleagues. You'll role model our behaviours. Be Accountable, Be Curious, Be Collaborative, Be Brave . and foster a culture where teams can innovate safely, experiment, and deliver small, frequent improvements that compound into exceptional experiences.This is a true leadership opportunity: you'll manage platform budgets, align technology and business stakeholders, ensure world class identity and authentication journeys, champion secure by design practices, and nurture a healthy technology culture where talented people can thrive. If you're excited by the idea of shaping one of the most important platforms in the organisation. and building digital experiences that genuinely help people save, buy homes, and feel confident about their financial futures, we'd love to talk to you.Not just another building society. Not just another job.We're the fourth largest building society in the UK , and proudly mutual, owned by our members, not shareholders. That means every decision we make is about doing the right thing for our customers and colleagues.Our people say Skipton is a great place to work, and now it's officially recognised as the happiest place to live in Great Britain. Whatever your background or ambitions, we'll help you grow, thrive, and shape a better future. Why This Role Matters The Member Experience Platform sits at the very heart of Skipton's digital relationship with its members. powering the Mobile App, Member Portal, and Customer Identity capabilities that enable people to securely access, manage and enhance their financial lives. As we continue to build a modern mutual grounded in simplicity, trust and great digital experiences, this platform is one of the Society's most important strategic assets. We deliver value through small, safe, frequent changes, powered by a system designed for flow and quality. Your leadership will ensure our digital channels feel seamless, intuitive, resilient and personal, enabling journeys that finish more often and feel more human across Homes, Money and Membership. You'll shape how members interact with us every day and create the foundations for future innovation across authentication, personalisation, omni channel journeys and member value What's In It For You Skipton is committed to flexibility, balance, and wellbeing. Alongside hybrid working and a newly refurbished, collaborative head office, you'll enjoy: Annual discretionary bonus scheme 25 days annual leave + bank holidays, rising to 30 with service Holiday trading scheme Up to 10% employer pension contribution Colleague mortgage (conditions apply) Hybrid & electric car salary sacrifice scheme Private medical insurance 3 paid volunteering days per year Inclusive colleague networks (Carers, Pride Alliance, and more) Wellbeing benefits including cycle to work and discounted gym membership A strong commitment to training and development What You'll Be Doing You'll provide strategic leadership across the entire Member Experience Platform. setting a multi year vision that unifies our App, Portal and Identity capabilities into a coherent, stable and continuously improving ecosystem. You'll oversee sub platforms led by Platform Managers, ensuring clear platform contracts, versioned architectural boundaries, and consistent standards for performance, scalability, security, access management and resilience. Working closely with Engineering, Architecture, Security, Data and Product, you'll guide technology adoption, steward platform budgets, optimise resource allocation, and champion automation first and observability by default practices.You'll mentor cross functional teams, elevate craft and capability, and embed healthy platform governance, risk management, continuous improvement and incident/problem management. You'll act as a senior voice in shaping digital identity, device security, authentication journeys and friction free sign in experiences. Through Skipton's delivery mechanism, you'll ensure the right changes land safely, in small steps, and deliver meaningful improvements to our members every month. 1. Leadership in high performance digital delivery A track record of driving fast, safe flow, reducing lead times, increasing deployment frequency, and keeping change failure rates consistently low through automation first, observability led and decoupled delivery practices. 2. Obsession with building the right thing for members You work backwards from member needs, use insight and evidence to invent on their behalf, and shape world class App, Portal and Identity experiences that are simple, personal and intuitive. 3. Strategic platform ownership at scale Deep experience managing complex digital platforms, in a complex eco-system, setting multi year vision, shaping architecture, defining standards and ensuring the platform is secure, resilient, scalable and continuously improving. 4. Inspirational leadership & cross functional influence A skilled leader who can mentor Platform Leads, Product Owners and engineers, build strong partnerships across Architecture, Security, Risk, Product and Finance, and communicate complexity with clarity. 5. A values led, data driven mindset A role model for Skipton's behaviours - Accountable, Curious, Collaborative, Brave - making evidence led decisions, managing suppliers and budgets effectively, and creating a culture of continuous improvement and psychological safety. What You'll Bring You'll be a strategic platform leader with deep experience in managing complex digital platforms at scale, ideally spanning mobile, web and identity technologies. You bring a blend of strong architectural awareness, platform lifecycle management expertise, and the ability to translate business needs into a clear platform roadmap shaped by evidence and data. You excel at inspiring and developing teams, influencing senior stakeholders, and driving high standards around security, access control, resilience, automation, performance and user experience.You'll be comfortable leading within a product centred, agile, platform based organisation, balancing operational excellence with forward looking innovation. Strong communication, budgeting, supplier management and risk ownership come naturally to you, alongside the ability to mentor others and nurture a collaborative, psychologically safe engineering culture. Most importantly, you role model Skipton's behaviours and you're excited by the chance to shape the digital experiences of a modernising mutual
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. We are seeking an experienced Sr. Solutions Engineer to partner with Sales Executives to pursue all opportunities including renewals, upsells, and new logos. The ideal candidate will possess exceptional technical expertise in B2B Enterprise SaaS sales. The Sr Solution Engineer will play a pivotal role in positioning all Smarsh products in the field and progressing sales cycles to a technical win. How will you contribute? Assist account executives in deal qualification by rapidly comparing customer needs with the capabilities of our products and services. Lead the sales team response to customer RFIs and RFPs, and any required due diligence assessments, e.g., cloud, architecture, product, infosec. Lead customer meetings to "discover" and document the detailed business requirements necessary for product selection, solution design, and drafting an early-stage commercial quote if required. Collaborate with solution architects to design and finalize a solution and later manage any required proof of value engagement, e.g. POC. Collaborate with account executives on deal strategy, tasks, deliverables, and milestones across the sales lifecycle. Exhibit the highest level of knowledge and competence on Smarsh products, the underlying technology stack, the AWS cloud environment, and our target market. Prepare sales presentations and bespoke product demonstrations that address customer-specific requirements and pain points while highlighting Smarsh product differentiators and ROI. Learn the capabilities and positioning of other vendor solutions to assist in selling against the competition. Obtain the "technical win" during the solution validation stage of the sales process. What will you bring? Ability to maintain a positive attitude and handle the high-pressure pace of work in an enterprise-class sales environment. Ability to command the room and present to CStaff Desire to continuously learn, improve, and win. Ability to "read between the lines" in customer conversations to spot deal risk and opportunity. Skilled problem solver, project planner, and communicator Agile multi-tasker within, and across multiple sales deals, at different stages in the sales lifecycle while maintaining quality of service Ability to quickly learn and over time gain expertise in Presales competencies including: Product - Able to understand the underlying technology that Smarsh products rely on, thus being able to communicate their inherent value and limitations. Positioning - Able to understand the specific attributes of multiple markets, buying personas (Compliance, Legal, IT) and competitive landscapes (ex Mid-Market, Enterprise), and able to place the Smarsh solution in the best possible light across varied opportunities. Process - Able to collaborate with adjacent stakeholders in Sales, Product and Professional Services within assigned processes to keep sales opportunities moving through the solution validation portion of the sales funnel. Also able to properly identify and influence 'out of process' behavior back in line, and to provide constructive feedback and new ideas to improve these processes. Preferred Requirements Bachelor's degree or equivalent educational experience 7+ or more years of technical presales experience in a B2B SaaS company, preferably leveraging public cloud (AWS preferred) 5 or more years selling to large Enterprises, preferably in regulated financial services Familiarity with AI/ML technologies, especially Natural Language Processing, is ideal Demo 2 Win certification desirable Consulting experience would be beneficial Foundational project management skills What do we offer? Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
06/06/2026
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. We are seeking an experienced Sr. Solutions Engineer to partner with Sales Executives to pursue all opportunities including renewals, upsells, and new logos. The ideal candidate will possess exceptional technical expertise in B2B Enterprise SaaS sales. The Sr Solution Engineer will play a pivotal role in positioning all Smarsh products in the field and progressing sales cycles to a technical win. How will you contribute? Assist account executives in deal qualification by rapidly comparing customer needs with the capabilities of our products and services. Lead the sales team response to customer RFIs and RFPs, and any required due diligence assessments, e.g., cloud, architecture, product, infosec. Lead customer meetings to "discover" and document the detailed business requirements necessary for product selection, solution design, and drafting an early-stage commercial quote if required. Collaborate with solution architects to design and finalize a solution and later manage any required proof of value engagement, e.g. POC. Collaborate with account executives on deal strategy, tasks, deliverables, and milestones across the sales lifecycle. Exhibit the highest level of knowledge and competence on Smarsh products, the underlying technology stack, the AWS cloud environment, and our target market. Prepare sales presentations and bespoke product demonstrations that address customer-specific requirements and pain points while highlighting Smarsh product differentiators and ROI. Learn the capabilities and positioning of other vendor solutions to assist in selling against the competition. Obtain the "technical win" during the solution validation stage of the sales process. What will you bring? Ability to maintain a positive attitude and handle the high-pressure pace of work in an enterprise-class sales environment. Ability to command the room and present to CStaff Desire to continuously learn, improve, and win. Ability to "read between the lines" in customer conversations to spot deal risk and opportunity. Skilled problem solver, project planner, and communicator Agile multi-tasker within, and across multiple sales deals, at different stages in the sales lifecycle while maintaining quality of service Ability to quickly learn and over time gain expertise in Presales competencies including: Product - Able to understand the underlying technology that Smarsh products rely on, thus being able to communicate their inherent value and limitations. Positioning - Able to understand the specific attributes of multiple markets, buying personas (Compliance, Legal, IT) and competitive landscapes (ex Mid-Market, Enterprise), and able to place the Smarsh solution in the best possible light across varied opportunities. Process - Able to collaborate with adjacent stakeholders in Sales, Product and Professional Services within assigned processes to keep sales opportunities moving through the solution validation portion of the sales funnel. Also able to properly identify and influence 'out of process' behavior back in line, and to provide constructive feedback and new ideas to improve these processes. Preferred Requirements Bachelor's degree or equivalent educational experience 7+ or more years of technical presales experience in a B2B SaaS company, preferably leveraging public cloud (AWS preferred) 5 or more years selling to large Enterprises, preferably in regulated financial services Familiarity with AI/ML technologies, especially Natural Language Processing, is ideal Demo 2 Win certification desirable Consulting experience would be beneficial Foundational project management skills What do we offer? Private Health Insurance Enhanced Assistance Program Employee Dental Plan Group Life Assurance (GLA) Wellness Reimbursement Pension employer match Internet Allowance Stock options Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
As a Business Development Manager within PPE, Facilities and Workwear, you will be responsible for successfully developing a new business pipeline and creating a prospect list to meet and exceed sales and profit targets. Your role will be to establish innovation, drive sales and provide industry leading knowledge in this category to reassure our trusted clients that we have the experience, expertise and credibility to fully support them. At Commercial, we achieve our vision by helping our clients to exceed theirs. Please note this role requires a full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Head Office in Cheltenham is required. Your responsibilities as a Business Development Manager will be: To successfully identify new business opportunities and develop a new business pipeline through channels such as cold calling, Linked In and social media. Arrange and facilitate site visits for existing and prospect customers to showcase Commercial's offering. These include site tours and audits at client's and prospect's premises. Have a proactive approach to sales and consistently achieve your activity and sales targets. Participate in weekly calling days to set up external face to face meetings. Convert prospects into trading accounts in line with the expectations of the profitability model and targets in both sales and gross profit and percentage. Identify leakage and lack of spend against contracts. Where necessary develop and follow a plan to ensure customers are compliant. To confidently present our offering to clients, providing them with reassurance of our ability to support in this category and to drive innovation. To build presentations and proposals in line with our company brand guidelines showcasing our solutions Update and maintain all records on prospects and new accounts in CRM. Work with and alongside the Implementation Team to ensure smooth transition for all new customers. Working closely with the internal Account Management team to offer them industry leading support within the PPE and workwear category to support with winning new business and growing existing business. Build rapport and nurture customer relationships, ensuring client accounts remain profitable at all times. Support Account Managers in holding regular account reviews to make clients aware of updates in legislation, products and innovation (whilst growing spend.) To support Account Managers with any technical information within the PPE and Workwear category to ensure client's have confidence in Commercial's offering. To bring innovative ideas to our clients in the workwear category to ensure they receive an industry leading service. About you: You will have knowledge and experience of working within the PPE and Workwear industry You will have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded Self-motivation Excellent presentation skills You effectively manage your time with an organised and forward-thinking approach Excellent communication skills; both written and verbal Proficiency in Microsoft Office (Word, Excel and PowerPoint.) Demonstrate adaptability in order to deal with a wide range of clients across a variety of sectors Proven experience of building sound, long lasting relationships with new and existing client About Us We're Commercial - a purpose-driven, people-first organisation that's on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn't just the numbers - it's the people, the culture we've built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear. We're proud to be - a team driven by values, sustainability, and continuous improvement. And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment - and you'll be working in a brand new, state-of-the art office space, purposefully designed to support creativity, collaboration, and wellbeing. Our Benefits We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you'll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here's what you can look forward to: A base salary of up to £45,000 per annum + uncapped commission (OTE £60,000 - £80,000) Hybrid working structure with the flexibility to work from home for part of the week Company car A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Assurance, offering peace of mind with cover equivalent to four times your salary Access to health & wellbeing support - including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends Feel good extras - including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like minded colleagues, weekly company wide Learning Days - a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle to work and EV schemes, flexible working options, and much more! Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are - and we'll support you every step of the way by offering training and development opportunities for career growth. Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued - no matter your background, belief, identity, or way of life. We're proud to stand beside one another through life's ups, downs, and everything in between. Our Diversity & Inclusion initiatives - including support around menopause, neurodiversity, mental health, and more - are just one of the ways we look out for each other and celebrate what makes us unique. We hire people, not checklists. So even if you don't tick every box in the job description, we'd still love to hear from you. Your potential, passion and perspective might be exactly what we're looking for! We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio economic background. To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy
05/06/2026
Full time
As a Business Development Manager within PPE, Facilities and Workwear, you will be responsible for successfully developing a new business pipeline and creating a prospect list to meet and exceed sales and profit targets. Your role will be to establish innovation, drive sales and provide industry leading knowledge in this category to reassure our trusted clients that we have the experience, expertise and credibility to fully support them. At Commercial, we achieve our vision by helping our clients to exceed theirs. Please note this role requires a full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Head Office in Cheltenham is required. Your responsibilities as a Business Development Manager will be: To successfully identify new business opportunities and develop a new business pipeline through channels such as cold calling, Linked In and social media. Arrange and facilitate site visits for existing and prospect customers to showcase Commercial's offering. These include site tours and audits at client's and prospect's premises. Have a proactive approach to sales and consistently achieve your activity and sales targets. Participate in weekly calling days to set up external face to face meetings. Convert prospects into trading accounts in line with the expectations of the profitability model and targets in both sales and gross profit and percentage. Identify leakage and lack of spend against contracts. Where necessary develop and follow a plan to ensure customers are compliant. To confidently present our offering to clients, providing them with reassurance of our ability to support in this category and to drive innovation. To build presentations and proposals in line with our company brand guidelines showcasing our solutions Update and maintain all records on prospects and new accounts in CRM. Work with and alongside the Implementation Team to ensure smooth transition for all new customers. Working closely with the internal Account Management team to offer them industry leading support within the PPE and workwear category to support with winning new business and growing existing business. Build rapport and nurture customer relationships, ensuring client accounts remain profitable at all times. Support Account Managers in holding regular account reviews to make clients aware of updates in legislation, products and innovation (whilst growing spend.) To support Account Managers with any technical information within the PPE and Workwear category to ensure client's have confidence in Commercial's offering. To bring innovative ideas to our clients in the workwear category to ensure they receive an industry leading service. About you: You will have knowledge and experience of working within the PPE and Workwear industry You will have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded Self-motivation Excellent presentation skills You effectively manage your time with an organised and forward-thinking approach Excellent communication skills; both written and verbal Proficiency in Microsoft Office (Word, Excel and PowerPoint.) Demonstrate adaptability in order to deal with a wide range of clients across a variety of sectors Proven experience of building sound, long lasting relationships with new and existing client About Us We're Commercial - a purpose-driven, people-first organisation that's on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn't just the numbers - it's the people, the culture we've built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear. We're proud to be - a team driven by values, sustainability, and continuous improvement. And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment - and you'll be working in a brand new, state-of-the art office space, purposefully designed to support creativity, collaboration, and wellbeing. Our Benefits We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you'll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here's what you can look forward to: A base salary of up to £45,000 per annum + uncapped commission (OTE £60,000 - £80,000) Hybrid working structure with the flexibility to work from home for part of the week Company car A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Assurance, offering peace of mind with cover equivalent to four times your salary Access to health & wellbeing support - including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends Feel good extras - including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like minded colleagues, weekly company wide Learning Days - a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle to work and EV schemes, flexible working options, and much more! Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are - and we'll support you every step of the way by offering training and development opportunities for career growth. Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued - no matter your background, belief, identity, or way of life. We're proud to stand beside one another through life's ups, downs, and everything in between. Our Diversity & Inclusion initiatives - including support around menopause, neurodiversity, mental health, and more - are just one of the ways we look out for each other and celebrate what makes us unique. We hire people, not checklists. So even if you don't tick every box in the job description, we'd still love to hear from you. Your potential, passion and perspective might be exactly what we're looking for! We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio economic background. To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. We're looking for a Business Development Manager to support the delivery of our growth strategy across Private Client and Corporate markets. Working closely with the Sales Director and Client Acquisition Team, you'll identify, develop and convert new business opportunities, build strong relationships, and strengthen our presence in the market through a multi channel approach. This role will suit someone who enjoys relationship led growth as much as measurable results-combining networking, partnerships and events with digital lead generation to build a sustainable, high quality pipeline. About the role Strategic planning & growth Develop and implement business development plans aligned to business objectives. Work collaboratively with the Sales Director and internal stakeholders to support revenue growth. Business development & lead generation Identify and develop new opportunities across Private Client and Corporate segments. Proactively engage and qualify new leads, arranging appointments for Financial Planners and Corporate Advisers. Plan, attend and leverage events/sponsorships to generate leads and raise brand awareness. Support digital acquisition initiatives in partnership with Marketing. Build and maintain relationships with professional introducers and referral partners. Develop strategic partnerships that expand market reach and generate quality opportunities. Represent the business professionally in all external interactions. Reporting & CRM administration Maintain accurate, up to date pipeline activity within CRM systems. Provide regular reporting on BD performance and pipeline progress. About you Essential experience Proven success in a business development, sales, or relationship management role within financial services. Experience working with Private Clients and/or Corporate Clients. Track record of generating new business and building sustainable pipelines. Experience building introducer/referral networks and strategic partnerships. Strong communication and interpersonal skills with confidence engaging new prospects. CRM experience and disciplined pipeline management. Diploma qualified (or equivalent). Understanding of digital marketing and lead generation channels. Personal attributes Commercially aware, proactive, resilient and results driven. Highly organised with strong attention to detail. Collaborative, professional and credible in client facing environments. Conduct, risk & compliance (FCA) As a regulated business, you'll be expected to adhere to FCA requirements including Consumer Duty, and actively raise any concerns around processes that do not align with TCF/RCR principles-suggesting improvements where appropriate. What else you'll need Full UK driving licence and willingness to travel frequently to client locations and offices across the UK. Company values Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Benefits Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3 days) Life Assurance Health cash plan Hybrid working Discretionary performance related bonus Employee Assistance Programme Lunch and snacks provided in the Bristol office. And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job related activities.
05/06/2026
Full time
The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It's an inspiring time to join the team! Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. We're looking for a Business Development Manager to support the delivery of our growth strategy across Private Client and Corporate markets. Working closely with the Sales Director and Client Acquisition Team, you'll identify, develop and convert new business opportunities, build strong relationships, and strengthen our presence in the market through a multi channel approach. This role will suit someone who enjoys relationship led growth as much as measurable results-combining networking, partnerships and events with digital lead generation to build a sustainable, high quality pipeline. About the role Strategic planning & growth Develop and implement business development plans aligned to business objectives. Work collaboratively with the Sales Director and internal stakeholders to support revenue growth. Business development & lead generation Identify and develop new opportunities across Private Client and Corporate segments. Proactively engage and qualify new leads, arranging appointments for Financial Planners and Corporate Advisers. Plan, attend and leverage events/sponsorships to generate leads and raise brand awareness. Support digital acquisition initiatives in partnership with Marketing. Build and maintain relationships with professional introducers and referral partners. Develop strategic partnerships that expand market reach and generate quality opportunities. Represent the business professionally in all external interactions. Reporting & CRM administration Maintain accurate, up to date pipeline activity within CRM systems. Provide regular reporting on BD performance and pipeline progress. About you Essential experience Proven success in a business development, sales, or relationship management role within financial services. Experience working with Private Clients and/or Corporate Clients. Track record of generating new business and building sustainable pipelines. Experience building introducer/referral networks and strategic partnerships. Strong communication and interpersonal skills with confidence engaging new prospects. CRM experience and disciplined pipeline management. Diploma qualified (or equivalent). Understanding of digital marketing and lead generation channels. Personal attributes Commercially aware, proactive, resilient and results driven. Highly organised with strong attention to detail. Collaborative, professional and credible in client facing environments. Conduct, risk & compliance (FCA) As a regulated business, you'll be expected to adhere to FCA requirements including Consumer Duty, and actively raise any concerns around processes that do not align with TCF/RCR principles-suggesting improvements where appropriate. What else you'll need Full UK driving licence and willingness to travel frequently to client locations and offices across the UK. Company values Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Benefits Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3 days) Life Assurance Health cash plan Hybrid working Discretionary performance related bonus Employee Assistance Programme Lunch and snacks provided in the Bristol office. And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job related activities.
A new business role with full ownership, from first conversation to signed contract. Si digital builds websites, apps, and brand identities for companies that take quality seriously. We've been doing it since 2001, and we're growing - we need someone to drive that. We're looking for a Business Development Manager to own new business from first conversation to signed contract. You'll work directly with the Founder and Head of Marketing, with real influence on strategy, positioning, and how we go to market. This isn't a role where you hand off at the proposal stage. You own the full process. Key Responsibilities New Business Development - Primary Focus Identify, research, and pursue new business opportunities across inbound and outbound channels Build and manage a healthy sales pipeline across inbound and outbound channels Develop relationships with decision-makers (Founders, Managing Directors, Heads of Digital/Marketing/Product) Qualify leads and run discovery calls with support from the Founder where required Coordinate and contribute to proposals, pitches, and pricing discussions Own the sales process from initial contact through to contract signing Track and report on pipeline activity, forecasts, and conversion metrics Account Growth & Relationship Management - Secondary Focus Maintain strong relationships with existing clients Identify opportunities for additional work (retainers, new features, new platforms) Support renewals, extensions, and repeat project engagements Act as a commercial point of contact alongside delivery teams Work closely with the Founder and Head of Marketing to refine positioning, service offerings, and target sectors Provide feedback on market trends, competitor activity, and client needs Help shape sales materials, case studies, and go-to-market messaging About You At least three years experience in a commercial role (Business Development, Sales, Account Management or similar) Experience selling digital services: websites, apps, software, or agency services Comfortable running the full sales lifecycle independently A confident communicator who builds trust quickly Self-motivated and comfortable working in a small, growing business Understanding of digital delivery processes - design, development, Agile Experience working directly with founders or senior leadership What we can offer We're a small team that does big work. Our culture is built on support, open conversations, and not taking ourselves too seriously. Team days and our 4.5 day working week aren't just perks, they're how we make sure our team stays energised and inspired. Happy team, quality work. It's that simple. Who we are: We're a digital design and development agency based in Southsea, Portsmouth, specialising in website, app, and portal builds. With over 23 years of experience finding elegant solutions to complex technical problems, we're a driven, forward-thinking team of creative and technical experts, all focused on producing high-quality digital products for our clients. We build long-term partnerships. Whether it's adding new features, keeping things running smoothly, or adapting to new challenges, we're here to support and evolve what we've built together.
05/06/2026
Full time
A new business role with full ownership, from first conversation to signed contract. Si digital builds websites, apps, and brand identities for companies that take quality seriously. We've been doing it since 2001, and we're growing - we need someone to drive that. We're looking for a Business Development Manager to own new business from first conversation to signed contract. You'll work directly with the Founder and Head of Marketing, with real influence on strategy, positioning, and how we go to market. This isn't a role where you hand off at the proposal stage. You own the full process. Key Responsibilities New Business Development - Primary Focus Identify, research, and pursue new business opportunities across inbound and outbound channels Build and manage a healthy sales pipeline across inbound and outbound channels Develop relationships with decision-makers (Founders, Managing Directors, Heads of Digital/Marketing/Product) Qualify leads and run discovery calls with support from the Founder where required Coordinate and contribute to proposals, pitches, and pricing discussions Own the sales process from initial contact through to contract signing Track and report on pipeline activity, forecasts, and conversion metrics Account Growth & Relationship Management - Secondary Focus Maintain strong relationships with existing clients Identify opportunities for additional work (retainers, new features, new platforms) Support renewals, extensions, and repeat project engagements Act as a commercial point of contact alongside delivery teams Work closely with the Founder and Head of Marketing to refine positioning, service offerings, and target sectors Provide feedback on market trends, competitor activity, and client needs Help shape sales materials, case studies, and go-to-market messaging About You At least three years experience in a commercial role (Business Development, Sales, Account Management or similar) Experience selling digital services: websites, apps, software, or agency services Comfortable running the full sales lifecycle independently A confident communicator who builds trust quickly Self-motivated and comfortable working in a small, growing business Understanding of digital delivery processes - design, development, Agile Experience working directly with founders or senior leadership What we can offer We're a small team that does big work. Our culture is built on support, open conversations, and not taking ourselves too seriously. Team days and our 4.5 day working week aren't just perks, they're how we make sure our team stays energised and inspired. Happy team, quality work. It's that simple. Who we are: We're a digital design and development agency based in Southsea, Portsmouth, specialising in website, app, and portal builds. With over 23 years of experience finding elegant solutions to complex technical problems, we're a driven, forward-thinking team of creative and technical experts, all focused on producing high-quality digital products for our clients. We build long-term partnerships. Whether it's adding new features, keeping things running smoothly, or adapting to new challenges, we're here to support and evolve what we've built together.