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Charity People is delighted to be partnering with a Human Rights Charity to recruit an interim Head of Digital and Campaigns. This charity is dedicated to supporting survivors of torture to rebuild their lives. Through the provision of specialist therapeutic care, legal and welfare support, the organisation works directly with survivors to support recovery, helping them to heal and to feel safe and strong again. They are also a powerful campaigning voice, working tirelessly to expose torture globally and influence policy to secure justice, accountability, and lasting change. Interim Head of Digital and Campaigns Start date: ASAP, ideally mid-June Contract: Part time role working four days per week, for a period of four to six months Salary: FTE salary is £ 57,766 per annum, with the pro rata salary for four days per week being £46,212 per annum Location: Hybrid role between home and London office, with two days per week at the organisation's office in Finsbury Park Closing date for applications: Applications are being reviewed on an ongoing basis This is a pivotal role within the organisation and the postholder will work closely with colleagues across Fundraising & Communications, Survivor Leadership & Influencing and Clinical Services. As interim Head of Digital and Campaigns you will be responsible for the strategic development, delivery, and analysis of campaigning and engagement activities. Core responsibilities within your role will be: To deliver this charity's digital engagement work to support wider organisational goals Using insights and analysis, set and measure appropriate campaign KPIs to monitor success of strategy and drive testing and innovation To work with senior colleagues to implement integrated anti-torture campaign strategy, ensuring lived experience is rooted in campaign strategy and delivery. To work closely with Survivor Leadership & Influencing colleagues to lead the development of public campaigns aligned to the organisation's influencing theory of change Managing external consultants to support the delivery of their digital programme Lead a team of 5 media and digital specialists Overall responsibility for the social media strategy to support movement building, campaign engagement and fundraising success. Support colleagues to ensure online community moderation is consistently and safely managed Responsible for generating insights from digital activity and refining and developing activities to optimise success Work with the Web Editor to ensure their website and other digital fundraising, campaigning and communications platforms are optimised, robust and support the delivery of the organisational strategy We'd love to hear from individuals with the following core skills and experience: Extensive knowledge of digital marketing, mobilisation, social media and website development Proven experience in delivering campaign success through digital engagement Experience of leading digital campaigning and digital fundraising campaign work Substantial experience of successfully leading and managing staff, including managers, with expertise in overseeing others' development around digital mobilisation and engagement, and proven ability to coach people to success Significant digital skills and expertise including of leading and managing integrated multi-channel strategies (email, social, PPC, offline) to mobilise the public, win campaigns, grow income, and engage broad audiences Excellent understanding of lived experience collaborations and leadership Ability to rapidly respond to emerging and developing news moments through digital activity Effective communicator with excellent written ability as well as the ability to communicate complex issues clearly to non-specialist audiences Knowledge of data protection regulations, particularly GDPR and PECR We're particularly interested to receive applications from candidates who have the below, although this is not essential: Knowledge of human rights and issues affecting refugees and torture survivors Knowledge of movement building If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached at . Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

ABOUT US:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.OUR PEOPLE:People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers ROLE SUMMARY:You will be part of the Cloud & Productivity Engineering organisation within the Enterprise Technology division of LSEG. We deliver foundational cloud platform and developer experiences enabling LSEG to thrive in the cloud. We are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions for LSEG customers. This CI/CD platform is the common developer experience for the software development teams across LSEG that enables us to continue thriving in the cloud in a safe and well-managed way by standardizing processes and automating compliance and security requirements.As the Technical Product Manager for the AWS Platform on the Cloud Productivity Engineering (CPE) Product team, you will be building an AWS platform ecosystem that is intuitive, reliable, automated, secure, adaptable, and fast. You will need a deep technical background, strategic thinking, and a passion for driving innovation in cloud technology. You will need to be comfortable in conversation with engineering teams as well as customers ranging from developers to senior leaders.WHAT YOU WILL BE DOING:Developing and communicating the product vision and strategy for our AWS platform, aligning the product roadmap to business requirements to accelerate application migrations.Gathering and analysing customer feedback, market trends and business insights to inform our AWS platform engineering and automation strategy.Fostering strong relationships with key business units and application teams to understand their needs and problems.Working closely with engineering teams to design, build and enhance platform capabilities and features.Engaging key customers (Engineers, Architecture, Risk, and Cyber) directly through a variety of business channels to serve as the voice of the customer internally - identifying new AWS platform capabilities, defining product features, and working closely with development teams to get capabilities and features incorporated.Owning and prioritising the long-term (12-18 months) AWS platform roadmap to deliver on business outcomes.Working closely with tech leadership to understand the trade-offs of technical decisions and how they impact the customer experience your team will deliver.Defining critical OKR, milestones and metrics for the AWS platform product and responsible tracking those measures, with an eye to adjusting and refining your roadmap as the data dictates.Promoting best practices software development, DevOps and infrastructure management.You'll have an end-to-end understanding of how to create a cohesive platform experience for our application teams.WHAT YOU WILL BRING:Proven experience in technical product management, product design or software engineering.At least 5 years of AWS Cloud technology or related experience in an energetic enterprise-facing business.Demonstrated technical expertise and strategic agility in proposing cloud platform innovations while influencing cross-departmental stakeholders in a fast-paced environment.Experience translating business strategy and analysis into consumer facing digital products.Experience with AWS cloud platforms, Cloud Modernisations, well architected principles, CI/CD and DevOps expertise.Thought leader with a solid understanding of the key Cloud business drivers and customer dynamics in high-tech industries.Analytical and quantitative skills, experience using hard data and metrics to back up assumptions and develop business cases.Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.Strong work ethic as team player and a willingness to roll up one's sleeves to get the job done.WHAT YOU WILL GET IN RETURNA Technical Product leadership role that will play a significant part in shaping the future of the Cloud Engineering and Developer Experience at the scale of an enterprise.Opportunity to work with cutting-edge cloud technologies.Collaboration with talented teams and stakeholders across the organisation.Career Stage:ManagerLondon Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY A rare opportunity to lead communications and brand for one of the UK's leading education trusts. As Head of Communications and Brand at the Harris Federation, you will shape and protect our public profile, leading strategic communications, marketing and media activity across a network of 55 academies. Reporting to the CEO, you will act as a trusted adviser to senior leaders, driving brand consistency, overseeing high impact campaigns, and leading digital, PR and internal communications to support pupil recruitment, staff attraction and organisational growth. You will also build and lead a high performing MarComms function and manage external agency partnerships. This is a pivotal leadership role where you'll bring the Harris story to life - showcasing our impact, strengthening our reputation, and helping us navigate sector challenges with clarity and credibility. If you are a senior communications leader with a strong track record in brand, digital and stakeholder engagement, and are passionate about making a difference to young people's futures - we'd love to hear from you. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Strategic Leadership & Executive Advisory Develop and lead the Federation's external communications and brand strategy at the highest level, ensuring coherence across all academies and central services. Act as an adviser to the CEO and executive team on internal and external communications. Brand Leadership Own and embed the Federation's brand identity, values, and visual standards across all academies and external channels. Own and embed brand guidelines, tone of voice, and messaging across all channels to ensure consistency. External Campaigns & Growth Marketing Create comprehensive marketing and communications strategies that align with the Federations aims and increase brand awareness. Own and develop high impact external campaigns to support pupil recruitment, reputation and trust building, staff recruitment (in collaboration with Talent Acquisition), and new academy expansions. MarComms Directorate Leadership Build and lead a high performing Marketing & Communications Directorate. Set long-term capability requirements and lead workforce planning as the function scales. For a full list of responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Degree in Marketing, Communications, Digital Media or related field. Professional Marketing qualification (CIM or equivalent) Evidence of CPD in digital marketing, SEO, or communications. Significant experience in marketing, communications, or digital strategy. Experience managing brand identity and external communications Experience in education, charity or public sector. Strong understanding of digital marketing, SEO, Analytics, and social media best practice. Excellent written and communication skills. Strong design awareness and understanding of visual identity. Proficiency with CMS platforms, social media tools, and analytics software. For a full job specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Our client is currently recruiting a Head of Data & Insights to lead all digital technology and analytical requirements across the charity. Job vacancy: Head of Data and Insights Location: Tamworth (Hybrid, Office 2 days per week) Salary: £45,900 per annum Hours: Full time (part time working considered) Contract Type: Permanent About the employer Our client is a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences. They seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners. Our client brings organisations together, whether locally or nationally, to share practice, shape solutions. Their priorities are those that matter to the education and SEND sector, drawing on direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people. About the role This role within the organisation's Senior Leadership team offers the opportunity to join a small, yet dedicated and passionate workforce at an exciting time following the launch of the organisation's Plus membership and their Academy. This opportunity will allow you to be the key lead in influencing the direction of the organisation's digital strategy, whilst also contributing to the day-to-day tasks required to maintain and implement an effective and accessible digital platform. You will be an essential and valued member of the Senior Leadership Team, helping them in their mission to create an inclusive and equitable education for all. Role objectives To lead the strategic direction of data development and progression for the charity, including the development of a cross-system strategic data and digital workplan. Nominated Data Protection Officer including full statutory DPO responsibility under UK GDPR, ensuring appropriate and compliant governance of data as well as robust systems and processes which staff understand and adhere to. To lead and drive the development of data analysis, ensuring the organisation has robust information on which to develop organisational priorities and activities and showcase their story so far including creation of datasets and charts for external reporting. Lead on development and transformation projects to improve the organisation's use of existing data assets and digital platforms and coordination of supplier-led system development To be the key liaison across internal teams and provide regular analysis and reporting, including Key Performance Indicators (KPI), governance and reporting across platforms. Lead and be accountable for procurement and supplier contract management of commissioned data solutions, data tools, and software for the organisation. Employee Benefits 30 days annual leave per year Christmas Closure - additional Hybrid working (policy available on request) 8% employer contribution pension. Flexible start and finish time, Friday early closure Employee Assistance Scheme Life Insurance Policy x3 of your salary Cycle to Work Scheme available Closing Date: Monday 15th June 2026 Interviews are expected to take place the week beginning 22nd June. N.B. The employer will be reviewing applications as they come in, they will close the advert early if they receive sufficient quality applicants, please apply early to avoid disappointment. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). Equality, Diversity and Inclusion The organisation aims to be an inclusive employer - let them know if you have any access requirements for the recruitment process. They are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions. No agencies please.

Technology Platform Lead Permanent - Full Time - London In office (Mon-Thurs) Are you ready to take full ownership of an organisation's core technology platform and shape the backbone of its digital future? This newly created senior role offers the rare chance to architect, build, and run an enterprise grade integration and orchestration landscape for a growing specialist insurance business. As the Technology Platform Lead, you'll be the senior technical authority for how applications communicate, how data flows across the estate, and how automation and interoperability come together to enable true digital transformation. Reporting directly to the Head of Data, Technology & Digital Transformation, you will define strategy, set architectural standards, and lead delivery for a central integration platform-replacing years of contractor led development with a cohesive, scalable, long term vision. This is a high impact, high visibility role with genuine ownership of critical platforms and architectural components. Key Responsibilities Platform & Architecture Ownership: Define strategy, standards and reference architecture for a new enterprise integration platform; Lead design of a scalable orchestration layer supporting APIs, events, file flows and cloud native patterns; Establish reusable integration patterns and blueprint processes for future growth. Delivery & Governance: Oversee documentation of all systems, triggers and data flows; Migrate legacy point to point integrations to centralised, modern patterns; Ensure platform security, data integrity, performance and compliance with enterprise standards; Manage external integration partners, contractors and specialist consultancies. Engagement & Innovation: Translate business and operational requirements into clear technical integration solutions; Collaborate with vendors and an external MSP to ensure stability, scalability and resilience; Drive cloud readiness, automation, modularity and future AI enabled capabilities. Core Competencies Technical: Enterprise integration architecture experience (design, delivery). Strong command of APIs, event driven patterns, queues, webhooks and orchestration methods. Hands on with Azure APIM, MuleSoft, Boomi, WSO2, Kafka, Airflow or similar. Understanding of data lineage, transformation and complex data flows. Enterprise security, IAM and API governance expertise. (Desirable) Exposure to Lloyd's or London Market insurance systems. Leadership & Behavioural Ability to define, communicate and embed architectural strategy. Track record owning and evolving enterprise platforms. Experience leading internal teams and managing third party delivery partners. Strong stakeholder engagement across business and technology. Pragmatic, commercially aware decision maker. Why This Role? This is your opportunity to build the backbone of a business critical technology ecosystem, shape a modern integration platform from the ground up, and influence the long term digital transformation of a specialist insurer. If you're a senior technologist who loves building scalable platforms the right way, we'd love to hear from you.

Transformation Manager - Fraud page is loaded Transformation Manager - Fraudlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Yesterdayjob requisition id: Job Title: Transformation Manager - Fraud Location: Leicester, London or Bexhill (Hybrid) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Transformation Manager in Fraud, you'll be a strategic change leader, driving end to end transformation that delivers real impact faster, smarter and sustainably. Combining commercial acumen, digital and technical fluency, journey design and agile delivery, you'll lead cross functional teams, turning strategy into action and embedding lasting change across Hastings Direct. Job details - you'll need to have demonstrable experience in: Leading cross functional delivery teams to deliver complex transformation initiatives end to end from concept, technical delivery and operational adoption Leading on journey design (systems, tools, processes in service of the business strategic objectives and safeguarding customer and regulatory outcomes Driving delivery discipline through effective planning, governance, issue resolution and progress tracking, keeping outcomes, timelines and quality on track Championing a test-and-learn culture, taking proportionate risks and refining solutions based on insight, performance and customer feedback Leveraging digital and technology tools and platforms (e.g. workflow automation, data analytics, core systems, digital journeys) to enable scalable and efficient transformation Defining and shaping business requirements and success measures in partnership with Operational, Commercial and Supplier teams Essential skills/experience: Proven experience in delivering operational transformation, process improvements or change initiatives within insurance (financial services or similarly regulated environments also considered) Proven experience in scoping and delivering large technology enabled/digital and commercial programmes of work end to end, influencing senior stakeholders Background in portfolio shaping including prioritisation, sequencing and linking strategic big bets to actionable delivery plans Demonstrable experience in building and presenting business cases independently with clear benefits and ROI modelling Experience in leading and delivering multiple types of transformation plans aligned to strategic priorities The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader's leaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

About The Role Hippo Digital is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Technical Architect to support in our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Lead Technical Architect, you will be a leader and trusted advisor, responsible for shaping the architectural vision and technical strategy for both our clients and our internal practice. Your scope extends beyond individual projects; you will mentor and guide other architects, help to lead our technical thought leadership, and act as a key contributor to growth. You will influence C suite level stakeholders, define architectural standards, and help to drive our technical direction in a high impact, influential capacity. Our solutions empower our customers to build and support secure, scalable, and well engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Lead Technical Architect will be a key player and implementer in this mission. Your role in a nutshell Help define and evangelise the architectural vision, standards, and best practices across the entire Hippo Digital delivery practice. Serve as a trusted advisor to senior client stakeholders, including C level executives, to guide their long term technical strategy and digital transformation initiatives. Lead complex and strategic technical engagements, providing architectural oversight and quality assurance. Mentor and coach our team of technical architects and senior engineers, helping them grow their skills and impact. Drive pre sales and business development activities, leading the technical response to bids, conducting technical due diligence, and shaping new opportunities. Contribute to Hippo Digital's thought leadership through public speaking, writing, and community engagement. Act as a technical authority, making and communicating key architectural decisions that impact multiple projects or clients. Skills and experience that you need Extensive, senior level experience as a Technical Architect, with a proven track record of leading large scale digital transformations. Demonstrated expertise in designing and implementing complex architectures across one or more major public cloud platforms (e.g., Azure, AWS, GCP), including proven experience with multi cloud strategies. A deep, strategic understanding of cloud native technology stacks, with hands on experience in containerization (Docker, Kubernetes) or serverless deployments and advanced CI/CD tooling (GitLab CI/CD). Exceptional skills in Infrastructure as Code, with extensive experience using Terraform for complex, repeatable deployments. A history of providing technical leadership and mentoring to other architects and engineering teams. Proven ability to influence and communicate effectively with C suite and executive level stakeholders. Experience in a consultancy environment, including contributing to pre sales, proposals, and business growth. Expert level knowledge of security, networking, and governance principles in a cloud context. What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits: Contributory pension scheme (Hippo 6% with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle to work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of: private health cover private dental cover additional company pension contributions additional holidays (up to an extra 2 days) wellbeing contribution charity contributions tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from under represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data informed evidence, human centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. Hippo locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Group Head of Business Solutions Genuit GroupLeeds Competitive Executive Package Genuit Group is a leading, listed manufacturer of sustainable water and climate management solutions, operating across multiple divisions and brands with a significant UK manufacturing footprint. As the Group accelerates its digital transformation agenda, Elevation Recruitment Group has been retained to appoint an exceptional leader to a newly prominent, Group-level role: Group Head of Business Solutions Reporting directly to the CIO, this is a pivotal leadership role at the heart of Genuit's technology and transformation strategy. You will own the consolidation, adoption, and optimisation of the Group's core digital platforms - retiring legacy solutions, driving full utilisation across all business units, and creating a unified, high-performance digital environment. Beyond platform consolidation, you will be the champion of Genuit's data and AI ambitions - harnessing data to unlock commercial value and leveraging AI-driven automation to deliver measurable business benefit. This is a role for a leader who is as comfortable in the boardroom as they are in the detail: a credible, energising presence who can influence at Group and Divisional level and inspire teams to embrace change. What You'll Be Doing: Leading the team responsible for managing and evolving business IT solutions across the Genuit Group Driving the transition of ERP and core business applications from programme delivery into BAU, ensuring full adoption Building and managing a robust helpdesk and solution evaluation framework, including third-party software governance Partnering with Group functions and Divisional leadership to co-design and deliver transformational solutions Championing the data strategy through process and solution design, enabling sharper, faster business decisions Partnering with the Group's lean practice to integrate technology and automation into end-to-end process improvement Supporting and aligning with the IT PMO and embedded IT Business Partners across the business Contributing as a senior member of the Group IT leadership team to the broader digital transformation of the business Ensuring security and regulatory compliance across all business solutions Providing inspiring, developmental leadership to the Business Solutions team You will be a proven senior IT leader with a track record of driving real change in complex, multi-site or group-structured organisations. Specifically, you will bring: SAP S/4HANA and Workday HCM leadership experience - essential Significant experience in ERP and MES in a manufacturing environment Demonstrable expertise in consolidating business solutions onto centralised platforms Strong technical knowledge across relevant toolsets - ERP, Power BI, Oracle, SQL, CRM Experience of business process improvement frameworks such as Lean or Six Sigma Substantial programme and transformation leadership capability Proven ability to lead and influence in a matrix / Group organisation structure A passionate change leader with both technical and behavioural change management experience Exceptional stakeholder management skills at Executive and Board level Why This Role? Genuit Group is at a genuinely exciting inflection point in its digital journey. This role offers the platform, the mandate, and the executive support to make a lasting impact - not just on IT, but on how the business operates and competes. If you are the kind of leader who thrives on complexity, drives clarity, and brings people with you through transformation, this is a rare opportunity. This is a retained assignment managed exclusively by Elevation Recruitment Group. For a confidential conversation, please contact Emma Noble, Senior Business Director - Technology & Transformation at Elevation Recruitment Group.