Senior AI Engineer Salary 75000 - 85000 Location: London Nw10 (Hybrid/Flexible 3 days on site) Type: Full-time ITH Systems, an ITH Group company, are looking for a Senior AI Engineer to join our growing development team at an exciting stage of our technology transformation. This is a high-impact role where you'll help shape how AI is designed, built, and deployed across the organisation. You'll work at the intersection of machine learning, software engineering, and real-world business challenges-developing intelligent, scalable solutions that drive efficiency and innovation across our operations. Working closely with enterprise architecture and technical leadership, you'll act as a key voice in Responsible AI, ensuring solutions are secure, scalable, and aligned with best practice. What You'll Be Doing Design, build, and deploy AI-driven solutions that automate processes and reduce manual effort Collaborate with Development, QA, and IT teams to deliver impactful solutions Identify opportunities to apply AI across the business and turn them into tangible outcomes Develop both rapid prototypes and production-ready systems Establish guardrails and best practices for Responsible AI usage Document system architectures to meet engineering and audit standards Champion scalable, secure, and efficient AI implementation. What We're Looking For Core Skills & Experience Strong experience in AI Engineering, ML/LLM applications, or intelligent automation Solid Java engineering background with production-quality coding practices Experience with CI/CD tools e.g., Jenkins, GitLab CI Hands-on experience with Docker and Kubernetes Experience with Infrastructure as Code (Terraform preferred) Strong Linux/server administration skill Proficiency in Python, TypeScript, or Bash scripting Excellent problem-solving and stakeholder collaboration skills Understanding of Responsible AI principles Nice to Have AWS cloud expertise Experience with microservices or serverless architectures Familiarity with Node.js, Angular, and JVM environments Python for data processing or model evaluation Why Join Us? We offer a competitive salary between 75- 85K plus benefits including healthcare cash plan scheme, on site Medical Centre, subsidised canteen facilities, company events, pension. This role is based at our modern group head office in North West London, You will play a key role in shaping AI strategy and adoption across a forward-thinking organisation. Work on meaningful problems with real business impact in a collaborative and supportive environment, with ongoing investment in your growth and development. Our group companies span Pharmaceutical, Healthcare, Pharmacy and Laboratories.
18/05/2026
Full time
Senior AI Engineer Salary 75000 - 85000 Location: London Nw10 (Hybrid/Flexible 3 days on site) Type: Full-time ITH Systems, an ITH Group company, are looking for a Senior AI Engineer to join our growing development team at an exciting stage of our technology transformation. This is a high-impact role where you'll help shape how AI is designed, built, and deployed across the organisation. You'll work at the intersection of machine learning, software engineering, and real-world business challenges-developing intelligent, scalable solutions that drive efficiency and innovation across our operations. Working closely with enterprise architecture and technical leadership, you'll act as a key voice in Responsible AI, ensuring solutions are secure, scalable, and aligned with best practice. What You'll Be Doing Design, build, and deploy AI-driven solutions that automate processes and reduce manual effort Collaborate with Development, QA, and IT teams to deliver impactful solutions Identify opportunities to apply AI across the business and turn them into tangible outcomes Develop both rapid prototypes and production-ready systems Establish guardrails and best practices for Responsible AI usage Document system architectures to meet engineering and audit standards Champion scalable, secure, and efficient AI implementation. What We're Looking For Core Skills & Experience Strong experience in AI Engineering, ML/LLM applications, or intelligent automation Solid Java engineering background with production-quality coding practices Experience with CI/CD tools e.g., Jenkins, GitLab CI Hands-on experience with Docker and Kubernetes Experience with Infrastructure as Code (Terraform preferred) Strong Linux/server administration skill Proficiency in Python, TypeScript, or Bash scripting Excellent problem-solving and stakeholder collaboration skills Understanding of Responsible AI principles Nice to Have AWS cloud expertise Experience with microservices or serverless architectures Familiarity with Node.js, Angular, and JVM environments Python for data processing or model evaluation Why Join Us? We offer a competitive salary between 75- 85K plus benefits including healthcare cash plan scheme, on site Medical Centre, subsidised canteen facilities, company events, pension. This role is based at our modern group head office in North West London, You will play a key role in shaping AI strategy and adoption across a forward-thinking organisation. Work on meaningful problems with real business impact in a collaborative and supportive environment, with ongoing investment in your growth and development. Our group companies span Pharmaceutical, Healthcare, Pharmacy and Laboratories.
iomart Group is seeking talented individuals to manage on-site operations at the Maidenhead Data Centre. The role requires troubleshooting hardware and software issues, OS installation, and providing 24/7 support. Ideal candidates have hardware experience, preferably with Cisco, a strong understanding of customer service, and flexibility to work rotating shifts. iomart is a leading Secure Cloud Managed Services Provider, committed to a diverse and inclusive workplace, and values all applicants.
18/05/2026
Full time
iomart Group is seeking talented individuals to manage on-site operations at the Maidenhead Data Centre. The role requires troubleshooting hardware and software issues, OS installation, and providing 24/7 support. Ideal candidates have hardware experience, preferably with Cisco, a strong understanding of customer service, and flexibility to work rotating shifts. iomart is a leading Secure Cloud Managed Services Provider, committed to a diverse and inclusive workplace, and values all applicants.
Switalskis is an award winning law firm listed inThe Sunday Times Best Places to Work 2024 & 2025. Established in 1993 by Stephen Switalskis, we beganwith a focus on child care law and criminal law from a single office inWakefield. Since then we've expanded to 12 locations employingapproximately 400 people who provide a wide array of specialist legal services. A career at Switalskis means being part of a firmthat cares and is here for you. We're dynamic and progressive, and we neverstand still. Last year we were crowned Large Firm of the Year at The YorkshireLegal Awards and named in the top 50 fastest growing companies in Yorkshire inthe Yorkshire Growth Index. The Role We are looking for a FacilitiesHelpdesk Coordinator will be responsible for running the facilities helpdeskand supporting the effective delivery of facilities services across multipleoffice locations. The role will involve logging, prioritising, allocating,tracking, and closing facilities requests, coordinating reactive and plannedmaintenance, liaising with contractors and suppliers, maintaining compliancedocumentation, and supporting office services, projects, and improvements. This is a hands on coordination rolerequiring strong organisation, clear communication, attention to detail, andthe ability to manage multiple priorities across several sites. Key Responsibilities Own and manage the facilities helpdesk,ensuring requests are logged, prioritised, allocated, tracked, updated,and closed in a timely manner. Log and track facilities job requests usingthe facilities ticketing system. Allocate facilities requests to externalsuppliers or the internal facilities team. Keep users updated on the progress offacilities requests and provide clear communication throughout. Coordinate reactive and planned maintenanceacross multiple office sites. Schedule and organise supplier visits tooffices. Liaise with contractors, suppliers, andinternal stakeholders to ensure maintenance works are completedeffectively. Update the facilities ticketing system withactions identified from fire risk assessments, legionella riskassessments, health and safety audits, and other compliance reviews Supplier, Contractor and Office Services Management Respond to supplier emails, phone calls andfollow up on outstanding actions. Support the management of key office services,including cleaning, waste, consumables, refreshments, stationery, andkitchen supplies. Manage stationery and kitchen consumableorders to ensure appropriate stock levels are maintained. Support supplier management activity,including service performance, issue resolution, procurement activity,contract renewals, and value-for-money reviews. Work with contractors and suppliers tomaintain a safe, clean, professional, and well-functioning officeenvironment Compliance, Health and Safety and Documentation Maintain accurate compliance, health andsafety, and statutory documentation. Maintain an organised filing system forcompliance documentation. Support the tracking and completion ofactions arising from fire risk assessments, legionella risk assessments,health and safety audits, and similar inspections. Promote a positive, practical health andsafety culture across all offices. Maintain a meter reading register for 11buildings and submit monthly meter readings to utility providers. Support the Head of Operations or widerteam with health and safety administration, audit preparation, andcompliance follow-up activity Projects and Continuous Improvement Support office projects, moves, improvements,refurbishments, and facilities-related change activity. Help identify practical improvements tofacilities processes, supplier performance, office services, and the userexperience. Contribute to maintaining professional, safe,efficient, and well-presented office environments. Candidates should have Previous experience in a facilities, property, office services,maintenance coordination, helpdesk, or administrative coordination role. Experience using a ticketing system, helpdesk system, CAFMsystem, or similar workflow management tool. Experience coordinating reactive or planned maintenance requests. Experience liaising withcontractors, suppliers, service providers, and internal stakeholders. Strong administrative experience, including maintaining records,tracking actions, and following tasks through to completion. Experience supporting health and safety, compliancedocumentation, statutory records, audits, or risk assessment actions. Good working knowledge of Microsoft Office, particularly Outlook,Excel, and Teams. Experience managing office consumables, stationery, cleaning,waste, refreshments, or similar office services would be advantageous. Experience supporting supplier reviews, procurement activity,contract renewals, or value-for-money exercises would be beneficial. Multi-site facilities experience would be advantageous but is notessential. Personal Attributes Highly organised, structured, and able to manage a busy workload. Proactive, practical, and solutions-focused. Confident prioritising requests based on urgency, risk, andbusiness impact. A clear and professional communicator, both written and verbal. Customer-focused, with a helpful and responsive approach tousers. Comfortable dealing with contractors, suppliers, and internalcolleagues at all levels. Accurate and detail-focused when maintaining records, compliancedocuments, and ticketing system updates. Able to follow processes while also using common sense andpractical judgement. Calm under pressure and able to manage competing priorities. Reliable and consistent in following up tasks through tocompletion. Positive, approachable, and willing to support a professionaloffice environment. Comfortable working independently as well as part of a widerteam. Able to travel to another office approximately once per month. What We Can Offer A supportive andcollaborative working environment Full training andongoing professional development The opportunity tomake a real impact in the lives of vulnerable individuals Competitive salaryand benefits package Working Arrangements This role is based out of our Leeds or Wakefieldoffice, with the option for hybrid working in line with business needs and ourhybrid working arrangements. Due to thenature of the work, a flexible and responsive approach is essential. Benefits Long Service Award days - 1for every 2 years of service (FTE) Training and development Wellness packages EnhancedMaternity/Paternity and Adoption pay Group Insurances for LifeInsurance, Critical Illness and Income Protection Apprenticeship Funding fortraining and development All Company equipment willbe supplied for Hybrid working Annual Bonus Scheme Holiday Purchase and Sellback/transfer schemes
18/05/2026
Full time
Switalskis is an award winning law firm listed inThe Sunday Times Best Places to Work 2024 & 2025. Established in 1993 by Stephen Switalskis, we beganwith a focus on child care law and criminal law from a single office inWakefield. Since then we've expanded to 12 locations employingapproximately 400 people who provide a wide array of specialist legal services. A career at Switalskis means being part of a firmthat cares and is here for you. We're dynamic and progressive, and we neverstand still. Last year we were crowned Large Firm of the Year at The YorkshireLegal Awards and named in the top 50 fastest growing companies in Yorkshire inthe Yorkshire Growth Index. The Role We are looking for a FacilitiesHelpdesk Coordinator will be responsible for running the facilities helpdeskand supporting the effective delivery of facilities services across multipleoffice locations. The role will involve logging, prioritising, allocating,tracking, and closing facilities requests, coordinating reactive and plannedmaintenance, liaising with contractors and suppliers, maintaining compliancedocumentation, and supporting office services, projects, and improvements. This is a hands on coordination rolerequiring strong organisation, clear communication, attention to detail, andthe ability to manage multiple priorities across several sites. Key Responsibilities Own and manage the facilities helpdesk,ensuring requests are logged, prioritised, allocated, tracked, updated,and closed in a timely manner. Log and track facilities job requests usingthe facilities ticketing system. Allocate facilities requests to externalsuppliers or the internal facilities team. Keep users updated on the progress offacilities requests and provide clear communication throughout. Coordinate reactive and planned maintenanceacross multiple office sites. Schedule and organise supplier visits tooffices. Liaise with contractors, suppliers, andinternal stakeholders to ensure maintenance works are completedeffectively. Update the facilities ticketing system withactions identified from fire risk assessments, legionella riskassessments, health and safety audits, and other compliance reviews Supplier, Contractor and Office Services Management Respond to supplier emails, phone calls andfollow up on outstanding actions. Support the management of key office services,including cleaning, waste, consumables, refreshments, stationery, andkitchen supplies. Manage stationery and kitchen consumableorders to ensure appropriate stock levels are maintained. Support supplier management activity,including service performance, issue resolution, procurement activity,contract renewals, and value-for-money reviews. Work with contractors and suppliers tomaintain a safe, clean, professional, and well-functioning officeenvironment Compliance, Health and Safety and Documentation Maintain accurate compliance, health andsafety, and statutory documentation. Maintain an organised filing system forcompliance documentation. Support the tracking and completion ofactions arising from fire risk assessments, legionella risk assessments,health and safety audits, and similar inspections. Promote a positive, practical health andsafety culture across all offices. Maintain a meter reading register for 11buildings and submit monthly meter readings to utility providers. Support the Head of Operations or widerteam with health and safety administration, audit preparation, andcompliance follow-up activity Projects and Continuous Improvement Support office projects, moves, improvements,refurbishments, and facilities-related change activity. Help identify practical improvements tofacilities processes, supplier performance, office services, and the userexperience. Contribute to maintaining professional, safe,efficient, and well-presented office environments. Candidates should have Previous experience in a facilities, property, office services,maintenance coordination, helpdesk, or administrative coordination role. Experience using a ticketing system, helpdesk system, CAFMsystem, or similar workflow management tool. Experience coordinating reactive or planned maintenance requests. Experience liaising withcontractors, suppliers, service providers, and internal stakeholders. Strong administrative experience, including maintaining records,tracking actions, and following tasks through to completion. Experience supporting health and safety, compliancedocumentation, statutory records, audits, or risk assessment actions. Good working knowledge of Microsoft Office, particularly Outlook,Excel, and Teams. Experience managing office consumables, stationery, cleaning,waste, refreshments, or similar office services would be advantageous. Experience supporting supplier reviews, procurement activity,contract renewals, or value-for-money exercises would be beneficial. Multi-site facilities experience would be advantageous but is notessential. Personal Attributes Highly organised, structured, and able to manage a busy workload. Proactive, practical, and solutions-focused. Confident prioritising requests based on urgency, risk, andbusiness impact. A clear and professional communicator, both written and verbal. Customer-focused, with a helpful and responsive approach tousers. Comfortable dealing with contractors, suppliers, and internalcolleagues at all levels. Accurate and detail-focused when maintaining records, compliancedocuments, and ticketing system updates. Able to follow processes while also using common sense andpractical judgement. Calm under pressure and able to manage competing priorities. Reliable and consistent in following up tasks through tocompletion. Positive, approachable, and willing to support a professionaloffice environment. Comfortable working independently as well as part of a widerteam. Able to travel to another office approximately once per month. What We Can Offer A supportive andcollaborative working environment Full training andongoing professional development The opportunity tomake a real impact in the lives of vulnerable individuals Competitive salaryand benefits package Working Arrangements This role is based out of our Leeds or Wakefieldoffice, with the option for hybrid working in line with business needs and ourhybrid working arrangements. Due to thenature of the work, a flexible and responsive approach is essential. Benefits Long Service Award days - 1for every 2 years of service (FTE) Training and development Wellness packages EnhancedMaternity/Paternity and Adoption pay Group Insurances for LifeInsurance, Critical Illness and Income Protection Apprenticeship Funding fortraining and development All Company equipment willbe supplied for Hybrid working Annual Bonus Scheme Holiday Purchase and Sellback/transfer schemes
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About Eviden Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications. Alliance, Analyst & Ecosystem Manager Position Overview The Alliance, Analyst & Ecosystem Manager is a critical member of the Smart Platforms Alliance organisation, supporting global and regional partnership execution with ServiceNow (analyst and other strategic ecosystem partners as needed). This role drives alliance operations, joint go-to-market activities, co-sell programs, analyst relations, and ecosystem strategy execution. Working closely with the Global Alliance Lead for Smart Platforms, Global Head of ServiceNow Business and Marketing team, this person ensures strong executive alignment, optimised use of marketing funds, impactful presence at key industry events, and consistent alliance performance management. Strategic Impact Strengthen the global and regional alliance with ServiceNow through coordinated executive engagement and strategic planning. Drive joint GTM execution and co-sell acceleration to grow pipeline and increase market impact. Maximise Marketing Development Funds (MDF) utilisation to amplify regional and global brand presence. Shape and execute the ecosystem strategy, ensuring Atos is well-positioned within the ServiceNow partner landscape. Support analyst relationships to improve market perception, influence evaluations, and support leadership positioning. Support regional teams to deliver consistent alliance performance, customer engagement, and event participation. Executive Alignment & Governance Coordinate global and regional executive alignment between Atos and ServiceNow leadership teams. Drive the operational rhythm of the alliance-QBRs, EBCs, joint account planning sessions, governance meetings. Track and report alliance KPIs, revenue contribution, pipeline progress, certifications, and capability metrics. Translate global alliance strategy into actionable regional GTM plans. Develop joint value propositions, campaign assets, and solution messaging in partnership with GTM and Value Engineering teams. Support market activation across industries, regions, and priority accounts. Drive priority accounts team engagement from ServiceNow and Atos side for better account level GTM. Drive participation in ServiceNow co-sell programs (co sell opportunities, deal registration, incentives). Ensure smooth processes for qualification, documentation, and reporting. Partner with Sales and Pre Sales teams to accelerate co sell deal velocity and conversion. Work with Marketing team to support global and regional MDF requests, approvals, and utilisation. Plan and execute MDF-funded activities such as: Campaigns Events Workshops Webinars Thought leadership Track ROI, lead generation, opportunity impact, and compliance with ServiceNow guidelines. Serve as primary point of contact for regional sales, pre-sales, and delivery teams regarding alliance operations. Localise global alliance assets for regional needs. Support regional bid teams with joint value messaging and ServiceNow partner alignment. Collaborate with marketing team to support Atos participation in major ServiceNow events, such as: Knowledge AI Summit Partner Kick-offs Industry forums Support speaking sessions, booth planning, customer engagements, and executive meetings. Manage relationships with key industry analysts covering digital platforms, ServiceNow, and workflow transformation. Support briefing materials, submissions for analyst evaluations, and reports. Track competitive insights and ensure relevance in analyst discussions. Support the shaping and execution of Atos' ecosystem strategy for Smart Platforms. Identify strategic partnership opportunities including ISV, and integration potential around ServiceNow. Track competitive partner activity and market movements within the ecosystem. Maintain dashboards on alliance KPIs, co-sell metrics, MDF utilization, event impact, and analyst activity. Provide actionable insights to Sales, GTM, Portfolio, and Delivery leadership. Ensure smooth integration between alliance, marketing, GTM, and sector teams. Required Experience & Capabilities Strong experience in Alliance Management, Partner Programs, Analyst Relations, or GTM operations in a technology environment. Familiarity with ServiceNow ecosystem, partner programs, or enterprise SaaS alliances (preferred). Experience supporting co-sell motions and working directly with sales or business development teams. Understanding of marketing operations, MDF processes, and event execution. Excellent relationship-building skills with the ability to influence globally and across organizational boundaries. Strong communication and storytelling skills-comfortable interacting with senior executives. Experience preparing materials for analyst briefings, evaluations, and partner governance meetings. Highly organised, detail-oriented, and effective at program and stakeholder management. Ability to work across regions in a matrixed global organization. What We Offer Opportunity to work at the centre of a strategic global partnership with ServiceNow. Role with significant visibility across executive leadership, GTM, delivery, and partner organizations. Ability to shape ecosystem strategy and influence market positioning in a fast-growing domain. Access to global events, strategic co-sell initiatives, and cross-industry collaboration. Competitive compensation and opportunities for advancement within alliance, GTM, or ecosystem leadership tracks. Investment in your professional development and growth
18/05/2026
Full time
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. About Eviden Eviden is the Atos Group brand for hardware and software products with c. € 1 billion in revenue, operating in 36 countries and comprising four business units: advanced computing, cybersecurity products, mission-critical systems and vision AI. As a next-generation technology leader, Eviden offers a unique combination of hardware and software technologies for businesses, public sector and defense organizations and research institutions, helping them to create value out of their data. Bringing together more than 4,500 world-class talents and holding more than 2,100 patents, Eviden provides a strong portfolio of innovative and eco-efficient solutions in AI, computing, security, data and applications. Alliance, Analyst & Ecosystem Manager Position Overview The Alliance, Analyst & Ecosystem Manager is a critical member of the Smart Platforms Alliance organisation, supporting global and regional partnership execution with ServiceNow (analyst and other strategic ecosystem partners as needed). This role drives alliance operations, joint go-to-market activities, co-sell programs, analyst relations, and ecosystem strategy execution. Working closely with the Global Alliance Lead for Smart Platforms, Global Head of ServiceNow Business and Marketing team, this person ensures strong executive alignment, optimised use of marketing funds, impactful presence at key industry events, and consistent alliance performance management. Strategic Impact Strengthen the global and regional alliance with ServiceNow through coordinated executive engagement and strategic planning. Drive joint GTM execution and co-sell acceleration to grow pipeline and increase market impact. Maximise Marketing Development Funds (MDF) utilisation to amplify regional and global brand presence. Shape and execute the ecosystem strategy, ensuring Atos is well-positioned within the ServiceNow partner landscape. Support analyst relationships to improve market perception, influence evaluations, and support leadership positioning. Support regional teams to deliver consistent alliance performance, customer engagement, and event participation. Executive Alignment & Governance Coordinate global and regional executive alignment between Atos and ServiceNow leadership teams. Drive the operational rhythm of the alliance-QBRs, EBCs, joint account planning sessions, governance meetings. Track and report alliance KPIs, revenue contribution, pipeline progress, certifications, and capability metrics. Translate global alliance strategy into actionable regional GTM plans. Develop joint value propositions, campaign assets, and solution messaging in partnership with GTM and Value Engineering teams. Support market activation across industries, regions, and priority accounts. Drive priority accounts team engagement from ServiceNow and Atos side for better account level GTM. Drive participation in ServiceNow co-sell programs (co sell opportunities, deal registration, incentives). Ensure smooth processes for qualification, documentation, and reporting. Partner with Sales and Pre Sales teams to accelerate co sell deal velocity and conversion. Work with Marketing team to support global and regional MDF requests, approvals, and utilisation. Plan and execute MDF-funded activities such as: Campaigns Events Workshops Webinars Thought leadership Track ROI, lead generation, opportunity impact, and compliance with ServiceNow guidelines. Serve as primary point of contact for regional sales, pre-sales, and delivery teams regarding alliance operations. Localise global alliance assets for regional needs. Support regional bid teams with joint value messaging and ServiceNow partner alignment. Collaborate with marketing team to support Atos participation in major ServiceNow events, such as: Knowledge AI Summit Partner Kick-offs Industry forums Support speaking sessions, booth planning, customer engagements, and executive meetings. Manage relationships with key industry analysts covering digital platforms, ServiceNow, and workflow transformation. Support briefing materials, submissions for analyst evaluations, and reports. Track competitive insights and ensure relevance in analyst discussions. Support the shaping and execution of Atos' ecosystem strategy for Smart Platforms. Identify strategic partnership opportunities including ISV, and integration potential around ServiceNow. Track competitive partner activity and market movements within the ecosystem. Maintain dashboards on alliance KPIs, co-sell metrics, MDF utilization, event impact, and analyst activity. Provide actionable insights to Sales, GTM, Portfolio, and Delivery leadership. Ensure smooth integration between alliance, marketing, GTM, and sector teams. Required Experience & Capabilities Strong experience in Alliance Management, Partner Programs, Analyst Relations, or GTM operations in a technology environment. Familiarity with ServiceNow ecosystem, partner programs, or enterprise SaaS alliances (preferred). Experience supporting co-sell motions and working directly with sales or business development teams. Understanding of marketing operations, MDF processes, and event execution. Excellent relationship-building skills with the ability to influence globally and across organizational boundaries. Strong communication and storytelling skills-comfortable interacting with senior executives. Experience preparing materials for analyst briefings, evaluations, and partner governance meetings. Highly organised, detail-oriented, and effective at program and stakeholder management. Ability to work across regions in a matrixed global organization. What We Offer Opportunity to work at the centre of a strategic global partnership with ServiceNow. Role with significant visibility across executive leadership, GTM, delivery, and partner organizations. Ability to shape ecosystem strategy and influence market positioning in a fast-growing domain. Access to global events, strategic co-sell initiatives, and cross-industry collaboration. Competitive compensation and opportunities for advancement within alliance, GTM, or ecosystem leadership tracks. Investment in your professional development and growth
Switalskis is an award winning law firm listed inThe Sunday Times Best Places to Work 2024 & 2025. Established in 1993 by Stephen Switalskis, we beganwith a focus on child care law and criminal law from a single office inWakefield. Since then we've expanded to 12 locations employingapproximately 400 people who provide a wide array of specialist legal services. A career at Switalskis means being part of a firmthat cares and is here for you. We're dynamic and progressive, and we neverstand still. Last year we were crowned Large Firm of the Year at The YorkshireLegal Awards and named in the top 50 fastest growing companies in Yorkshire inthe Yorkshire Growth Index. The Role We are looking for a FacilitiesHelpdesk Coordinator will be responsible for running the facilities helpdeskand supporting the effective delivery of facilities services across multipleoffice locations. The role will involve logging, prioritising, allocating,tracking, and closing facilities requests, coordinating reactive and plannedmaintenance, liaising with contractors and suppliers, maintaining compliancedocumentation, and supporting office services, projects, and improvements. This is a hands on coordination rolerequiring strong organisation, clear communication, attention to detail, andthe ability to manage multiple priorities across several sites. Key Responsibilities Own and manage the facilities helpdesk,ensuring requests are logged, prioritised, allocated, tracked, updated,and closed in a timely manner. Log and track facilities job requests usingthe facilities ticketing system. Allocate facilities requests to externalsuppliers or the internal facilities team. Keep users updated on the progress offacilities requests and provide clear communication throughout. Coordinate reactive and planned maintenanceacross multiple office sites. Schedule and organise supplier visits tooffices. Liaise with contractors, suppliers, andinternal stakeholders to ensure maintenance works are completedeffectively. Update the facilities ticketing system withactions identified from fire risk assessments, legionella riskassessments, health and safety audits, and other compliance reviews Supplier, Contractor and Office Services Management Respond to supplier emails, phone calls andfollow up on outstanding actions. Support the management of key office services,including cleaning, waste, consumables, refreshments, stationery, andkitchen supplies. Manage stationery and kitchen consumableorders to ensure appropriate stock levels are maintained. Support supplier management activity,including service performance, issue resolution, procurement activity,contract renewals, and value-for-money reviews. Work with contractors and suppliers tomaintain a safe, clean, professional, and well-functioning officeenvironment Compliance, Health and Safety and Documentation Maintain accurate compliance, health andsafety, and statutory documentation. Maintain an organised filing system forcompliance documentation. Support the tracking and completion ofactions arising from fire risk assessments, legionella risk assessments,health and safety audits, and similar inspections. Promote a positive, practical health andsafety culture across all offices. Maintain a meter reading register for 11buildings and submit monthly meter readings to utility providers. Support the Head of Operations or widerteam with health and safety administration, audit preparation, andcompliance follow-up activity Projects and Continuous Improvement Support office projects, moves, improvements,refurbishments, and facilities-related change activity. Help identify practical improvements tofacilities processes, supplier performance, office services, and the userexperience. Contribute to maintaining professional, safe,efficient, and well-presented office environments. Candidates should have Previous experience in a facilities, property, office services,maintenance coordination, helpdesk, or administrative coordination role. Experience using a ticketing system, helpdesk system, CAFMsystem, or similar workflow management tool. Experience coordinating reactive or planned maintenance requests. Experience liaising withcontractors, suppliers, service providers, and internal stakeholders. Strong administrative experience, including maintaining records,tracking actions, and following tasks through to completion. Experience supporting health and safety, compliancedocumentation, statutory records, audits, or risk assessment actions. Good working knowledge of Microsoft Office, particularly Outlook,Excel, and Teams. Experience managing office consumables, stationery, cleaning,waste, refreshments, or similar office services would be advantageous. Experience supporting supplier reviews, procurement activity,contract renewals, or value-for-money exercises would be beneficial. Multi-site facilities experience would be advantageous but is notessential. Personal Attributes Highly organised, structured, and able to manage a busy workload. Proactive, practical, and solutions-focused. Confident prioritising requests based on urgency, risk, andbusiness impact. A clear and professional communicator, both written and verbal. Customer-focused, with a helpful and responsive approach tousers. Comfortable dealing with contractors, suppliers, and internalcolleagues at all levels. Accurate and detail-focused when maintaining records, compliancedocuments, and ticketing system updates. Able to follow processes while also using common sense andpractical judgement. Calm under pressure and able to manage competing priorities. Reliable and consistent in following up tasks through tocompletion. Positive, approachable, and willing to support a professionaloffice environment. Comfortable working independently as well as part of a widerteam. Able to travel to another office approximately once per month. What We Can Offer A supportive andcollaborative working environment Full training andongoing professional development The opportunity tomake a real impact in the lives of vulnerable individuals Competitive salaryand benefits package Working Arrangements This role is based out of our Leeds or Wakefieldoffice, with the option for hybrid working in line with business needs and ourhybrid working arrangements. Due to thenature of the work, a flexible and responsive approach is essential. Benefits Long Service Award days - 1for every 2 years of service (FTE) Training and development Wellness packages EnhancedMaternity/Paternity and Adoption pay Group Insurances for LifeInsurance, Critical Illness and Income Protection Apprenticeship Funding fortraining and development All Company equipment willbe supplied for Hybrid working Annual Bonus Scheme Holiday Purchase and Sellback/transfer schemes
18/05/2026
Full time
Switalskis is an award winning law firm listed inThe Sunday Times Best Places to Work 2024 & 2025. Established in 1993 by Stephen Switalskis, we beganwith a focus on child care law and criminal law from a single office inWakefield. Since then we've expanded to 12 locations employingapproximately 400 people who provide a wide array of specialist legal services. A career at Switalskis means being part of a firmthat cares and is here for you. We're dynamic and progressive, and we neverstand still. Last year we were crowned Large Firm of the Year at The YorkshireLegal Awards and named in the top 50 fastest growing companies in Yorkshire inthe Yorkshire Growth Index. The Role We are looking for a FacilitiesHelpdesk Coordinator will be responsible for running the facilities helpdeskand supporting the effective delivery of facilities services across multipleoffice locations. The role will involve logging, prioritising, allocating,tracking, and closing facilities requests, coordinating reactive and plannedmaintenance, liaising with contractors and suppliers, maintaining compliancedocumentation, and supporting office services, projects, and improvements. This is a hands on coordination rolerequiring strong organisation, clear communication, attention to detail, andthe ability to manage multiple priorities across several sites. Key Responsibilities Own and manage the facilities helpdesk,ensuring requests are logged, prioritised, allocated, tracked, updated,and closed in a timely manner. Log and track facilities job requests usingthe facilities ticketing system. Allocate facilities requests to externalsuppliers or the internal facilities team. Keep users updated on the progress offacilities requests and provide clear communication throughout. Coordinate reactive and planned maintenanceacross multiple office sites. Schedule and organise supplier visits tooffices. Liaise with contractors, suppliers, andinternal stakeholders to ensure maintenance works are completedeffectively. Update the facilities ticketing system withactions identified from fire risk assessments, legionella riskassessments, health and safety audits, and other compliance reviews Supplier, Contractor and Office Services Management Respond to supplier emails, phone calls andfollow up on outstanding actions. Support the management of key office services,including cleaning, waste, consumables, refreshments, stationery, andkitchen supplies. Manage stationery and kitchen consumableorders to ensure appropriate stock levels are maintained. Support supplier management activity,including service performance, issue resolution, procurement activity,contract renewals, and value-for-money reviews. Work with contractors and suppliers tomaintain a safe, clean, professional, and well-functioning officeenvironment Compliance, Health and Safety and Documentation Maintain accurate compliance, health andsafety, and statutory documentation. Maintain an organised filing system forcompliance documentation. Support the tracking and completion ofactions arising from fire risk assessments, legionella risk assessments,health and safety audits, and similar inspections. Promote a positive, practical health andsafety culture across all offices. Maintain a meter reading register for 11buildings and submit monthly meter readings to utility providers. Support the Head of Operations or widerteam with health and safety administration, audit preparation, andcompliance follow-up activity Projects and Continuous Improvement Support office projects, moves, improvements,refurbishments, and facilities-related change activity. Help identify practical improvements tofacilities processes, supplier performance, office services, and the userexperience. Contribute to maintaining professional, safe,efficient, and well-presented office environments. Candidates should have Previous experience in a facilities, property, office services,maintenance coordination, helpdesk, or administrative coordination role. Experience using a ticketing system, helpdesk system, CAFMsystem, or similar workflow management tool. Experience coordinating reactive or planned maintenance requests. Experience liaising withcontractors, suppliers, service providers, and internal stakeholders. Strong administrative experience, including maintaining records,tracking actions, and following tasks through to completion. Experience supporting health and safety, compliancedocumentation, statutory records, audits, or risk assessment actions. Good working knowledge of Microsoft Office, particularly Outlook,Excel, and Teams. Experience managing office consumables, stationery, cleaning,waste, refreshments, or similar office services would be advantageous. Experience supporting supplier reviews, procurement activity,contract renewals, or value-for-money exercises would be beneficial. Multi-site facilities experience would be advantageous but is notessential. Personal Attributes Highly organised, structured, and able to manage a busy workload. Proactive, practical, and solutions-focused. Confident prioritising requests based on urgency, risk, andbusiness impact. A clear and professional communicator, both written and verbal. Customer-focused, with a helpful and responsive approach tousers. Comfortable dealing with contractors, suppliers, and internalcolleagues at all levels. Accurate and detail-focused when maintaining records, compliancedocuments, and ticketing system updates. Able to follow processes while also using common sense andpractical judgement. Calm under pressure and able to manage competing priorities. Reliable and consistent in following up tasks through tocompletion. Positive, approachable, and willing to support a professionaloffice environment. Comfortable working independently as well as part of a widerteam. Able to travel to another office approximately once per month. What We Can Offer A supportive andcollaborative working environment Full training andongoing professional development The opportunity tomake a real impact in the lives of vulnerable individuals Competitive salaryand benefits package Working Arrangements This role is based out of our Leeds or Wakefieldoffice, with the option for hybrid working in line with business needs and ourhybrid working arrangements. Due to thenature of the work, a flexible and responsive approach is essential. Benefits Long Service Award days - 1for every 2 years of service (FTE) Training and development Wellness packages EnhancedMaternity/Paternity and Adoption pay Group Insurances for LifeInsurance, Critical Illness and Income Protection Apprenticeship Funding fortraining and development All Company equipment willbe supplied for Hybrid working Annual Bonus Scheme Holiday Purchase and Sellback/transfer schemes
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
18/05/2026
Full time
OUR IMPACT Corporate Planning & Management (CPM) unifies Finance & Planning, Global Procurement, Product & Reporting, CPM Engineering and CPM Management teams to deliver business planning and analytics, expense management, third party risk management, sustainability strategy for our operations and supply chain, and governance strategies across the firm. Global Procurement Enables the firm to work strategically with third parties, ensuring strong commercial and compliance controls while promoting sustainability. It drives value, encourages innovation, and reduces risks throughout the supply chain for services and non compensation spending. Key teams include Strategic Sourcing, which works with business units to source and contract third party products and services, optimize value, and digitize commercial commitments. They monitor the firm's main relationships to support ongoing improvement and consistent value delivery. Third Party Risk Management (TPRM) identifies, assesses, manages, and monitors third party risks for all relationships, including vendors and contingent workers, helping to prevent issues like cybersecurity threats and operational disruptions. Procure to Pay (P2P) oversees the payment process, from vendor onboarding and invoice handling to travel expense processing and compliance, ensuring efficiency. The Travel team manages travel services and policy for cost effectiveness and compliance. Sustainable Operations lead emission reduction strategies and ESG risk management in the supply chain, supporting environmental and social goals. Product & Reporting Manages product lifecycle and reporting for vendor supplied and internal solutions. This team provides CPM stakeholders with tools and insights to meet business and regulatory needs. The Product team maintains technology platforms like FP&A systems, Spend Management, and Third Party Risk Management tools, focusing on user experience and digital workflows for vendor management and compliance. The Reporting team creates reports, dashboards, and analytics to show spending patterns, risk metrics, and performance, helping stakeholders monitor KPIs, find cost savings, and make informed decisions while ensuring data accuracy and compliance. Finance & Planning Manages planning and reporting to support the firm's strategic goals, integrating revenue, expense, liquidity, and capital planning in collaboration with Controllers, Treasury, and Risk. This pillar includes divisional CFOs who advise on financial opportunities and manage zero based budgeting. Product Finance oversees governance and accounting for non compensation expenses, ensuring efficient use and transparency for senior leadership. Corporate Insurance & Advisory manages insurance needs, connects risk to insurance solutions, and provides advisory support for firm activities and claims. CPM Engineering Develops solutions for managing third party spend, data, automation, budgeting, forecasting, and expense allocation to support decision making aligned with strategic objectives. CPM Management Includes senior leaders and teams that give strategic oversight and operational support across The Core. This pillar covers the Chief of Staff function and Communications and User Engagement team, which manage change initiatives and people strategies for CPM. It also leads operational risk programs, ensures compliance with risk and resilience policies, and manages CPM specific risks with proper controls. YOUR IMPACT This role sits within Product & Reporting. The Product & Reporting team is a global team who enable Goldman Sachs to manage our vendor contracts and third party risk actively and effectively, deliver supply chain effectiveness, travel & expense processing & enable Source to Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert and driving our strategic architectural vision, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur, KY3P & Fieldglass. The Product & Reporting Team work closely with senior leadership, process owners, CPM Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. This role, positioned within the EMEA Product Team, will support the delivery of our Customer Journey through our ProcurementHub Process Orchestration Platform (Powered by ORO Labs). The role requires regular collaboration with various functions across the firm, independent work capability, and interaction with senior professionals. The ideal candidate will be a skilled Product Owner experienced across Procurement Platforms and Processes. This role requires a blend of analytical skills, business process expertise, product design capabilities, and low code/no code system configuration & testing experience to ensure the seamless implementation of the ProcurementHub platform. Job responsibilities will include, but are not limited to: Work with business stakeholders to gather and document requirements for ProcurementHub and convert them into detailed user stories. Partner with Strategic Sourcing and Third Party Risk Management (TPRM) teams to automate manual policies into user friendly processes. Architect and configure end to end procurement orchestration workflows using ORO Labs AI to automate complex intake, risk, and compliance processes. Identify opportunities to improve the procurement experience through automation and AI capabilities. Lead workshops, meetings, and demonstrations to align stakeholders, collect feedback and deliver user training. Define testing strategies and lead User Acceptance Testing (UAT) to ensure new features meet business objectives and GS security standards. Monitor platform adoption and usage metrics to identify friction points in the procurement journey. Leverage data driven insights to propose iterative improvements to the user experience. Communicate product updates, release notes, and roadmap progress to senior leadership and cross divisional partners. Assist with post go live validations and ensure smooth, defect free production rollouts. Qualifications: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent experience. Over 5 years' experience as a Business Analyst or Product Lead, preferably with understanding of the "Intake to Pay" lifecycle, including supplier onboarding, risk tiering, and contract management. Ability to build complex logic and workflows in orchestration platforms (e.g., ORO Labs, ServiceNow, or similar BPM tools) preferred. Understanding of Large Language Model (LLM) capabilities and the ability to write structured, effective instructions/prompts for AI agents to execute business tasks. Familiarity with data structures and the ability to map fields between disparate systems is preferred. Familiarity with Ariba Invoicing, Ariba SLP, S4 HANA, or similar Invoice to Pay and Vendor Management applications is preferred. Experience participating in at least one medium to large scale platform deployment project within Professional Services. Understanding of Agile change management and platforms such as JIRA and Confluence or comparable tools. Excellent analytical skills, with a preference for using data to guide decisions and direction. Outstanding communication skills and ability to work effectively with cross functional teams and present to senior leadership. Ability to collaborate across hierarchies and regions, with a flexible working style. Comfort working in a fast paced, evolving environment where requirements may shift based on regulatory or strategic changes. Experience in the Financial Services industry is advantageous, though not required. Proactive, enthusiastic, and team oriented attitude. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Are you passionate about handling critical IT tasks and ensuring seamless systems administration? Do you thrive on staying ahead of the curve by researching and evaluating cutting edge technologies and software? If so, we have the perfect opportunity for you! Join our team as an IT Manager and lead the charge in keeping our technology ecosystem at its peak. Your role will encompass maintaining a robust IT infrastructure, handling mission critical tasks, and exploring emerging technologies to drive innovation. This is a full time, office based role in our Solihull office, supporting 100+ staff throughout the country. Working with the Group IT team in the Netherlands, you will help build and maintain a resilient IT infrastructure across our Emixa sister organisations. This is a hands on leadership role. You will set direction and standards for our IT services and own core infrastructure and security operations. You will also act as an escalation point for complex issues and work closely with Group IT in the Netherlands to align tooling, policies, and projects. What you'll be doing Leadership & Governance Analyse business needs and propose best fit solutions Ensure systems are integrated, reliable, and standardised to meet business requirements Develop, document, test, and execute disaster recovery planning and business continuity Own cyber security operations: maintain controls, respond to incidents, and drive remediation actions Manage IT suppliers and service delivery (contracts, SLAs, renewals, and performance) Own IT documentation and governance (policies, asset and system documentation, change records) to support the lifecycle of IT services and compliance with legal/contractual requirements, certifications, and accreditations Support & Operations Ensure adoption and effective use of IT tools: train users, provide guidance, and act as an escalation point for complex issues Provide hands on technical support when needed, prioritising business critical issues What you'll bring Deep understanding of the Microsoft ecosystem, including Microsoft 365 Expertise in MDM, Apple Business Manager, and Intune Strong infrastructure experience Expertise in implementing, configuring, and testing IT solutions Familiarity with MFA solutions, specifically Duo and Microsoft Authenticator Strong creative and analytical thinking Familiarity with ITIL practices and implementation Strong stakeholder management across the business and wider Emixa Group Experience with the requirements of Cyber Essentials, ISO 27001, and GDPR AWS configuration and administration would be an advantage Professional certification Minimum 5 years' experience in an IT support role
18/05/2026
Full time
Are you passionate about handling critical IT tasks and ensuring seamless systems administration? Do you thrive on staying ahead of the curve by researching and evaluating cutting edge technologies and software? If so, we have the perfect opportunity for you! Join our team as an IT Manager and lead the charge in keeping our technology ecosystem at its peak. Your role will encompass maintaining a robust IT infrastructure, handling mission critical tasks, and exploring emerging technologies to drive innovation. This is a full time, office based role in our Solihull office, supporting 100+ staff throughout the country. Working with the Group IT team in the Netherlands, you will help build and maintain a resilient IT infrastructure across our Emixa sister organisations. This is a hands on leadership role. You will set direction and standards for our IT services and own core infrastructure and security operations. You will also act as an escalation point for complex issues and work closely with Group IT in the Netherlands to align tooling, policies, and projects. What you'll be doing Leadership & Governance Analyse business needs and propose best fit solutions Ensure systems are integrated, reliable, and standardised to meet business requirements Develop, document, test, and execute disaster recovery planning and business continuity Own cyber security operations: maintain controls, respond to incidents, and drive remediation actions Manage IT suppliers and service delivery (contracts, SLAs, renewals, and performance) Own IT documentation and governance (policies, asset and system documentation, change records) to support the lifecycle of IT services and compliance with legal/contractual requirements, certifications, and accreditations Support & Operations Ensure adoption and effective use of IT tools: train users, provide guidance, and act as an escalation point for complex issues Provide hands on technical support when needed, prioritising business critical issues What you'll bring Deep understanding of the Microsoft ecosystem, including Microsoft 365 Expertise in MDM, Apple Business Manager, and Intune Strong infrastructure experience Expertise in implementing, configuring, and testing IT solutions Familiarity with MFA solutions, specifically Duo and Microsoft Authenticator Strong creative and analytical thinking Familiarity with ITIL practices and implementation Strong stakeholder management across the business and wider Emixa Group Experience with the requirements of Cyber Essentials, ISO 27001, and GDPR AWS configuration and administration would be an advantage Professional certification Minimum 5 years' experience in an IT support role
About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Headquartered in London, we manage $227.6 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Platform Engineering is the powerhouse behind our technology infrastructure. We equip investment teams with the tools to scale their strategies and operate effectively, from expansive data storage and high-performance computing in our data centres to massive on-premises database deployments and cutting-edge end-user devices. We are also responsible for keeping Man Group secure and automating infosec processes, ensuring seamless operations across the firm. Join us as a Senior Network Engineer in the Infrastructure Engineering department and you'll be part of a team that builds and runs the platform powering Man Group's hedge funds. You will be member of an existing engineering team where you have direct responsibility and accountability for a complex and high-performance network infrastructures. You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team. Role Responsibilities Promote and adhere to best practice across Technology, by aligning strong engineering skills, attention to detail and knowledge of industry trends and best practices to build reliable, high performance and robust solutions. Building and managing Man Group's infrastructure, both on-premises and in the cloud, using technologies such as Python. Integrate Ansible, Terraform, and other automation tools with Network systems and services. Working closely with business stakeholders in a dynamic environment You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology. Key Competencies Essential Operating and deploying network infrastructure Great understanding of common layer 2 and layer 3 network protocols (OSPF, BGP, PIM, IGMP, RoCEv2, spine-leaf architecture) and best practices for them Overlay networks (EVPN, VXLAN) Troubleshooting transport protocols (TCP/UDP) Experience with packet decoding and analysis tools such as tcpdump and Wireshark Arista (EOS), Cisco (IOS/IOS-XE/NX-OS), Palo Alto (PAN-OS) and SONiC-based switches, Advantageous Proven ability to select and work with vendors to engineer switches for next-generation computing environments Knowledge of fibre optics technology and cabling standards ranging from 1 to 800 Gbps, with the ability to evaluate specs and make recommendations on appropriate purchases Understanding of basic power consumption and cooling issues in a data centre environment Eagerness to automate your workflow to increase efficiency Clear communication skills with the ability to maintain a high A flexible and reliable team player who enjoys working in a collaborative environment but is also self-motivated and can work independently when needed Familiarity with Python, Prometheus, Grafana, ELK, and GitHub is desirable REST/Ansible/Terraform/YAML Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on as you apply for roles with us, please contact .
18/05/2026
Full time
About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Headquartered in London, we manage $227.6 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Platform Engineering is the powerhouse behind our technology infrastructure. We equip investment teams with the tools to scale their strategies and operate effectively, from expansive data storage and high-performance computing in our data centres to massive on-premises database deployments and cutting-edge end-user devices. We are also responsible for keeping Man Group secure and automating infosec processes, ensuring seamless operations across the firm. Join us as a Senior Network Engineer in the Infrastructure Engineering department and you'll be part of a team that builds and runs the platform powering Man Group's hedge funds. You will be member of an existing engineering team where you have direct responsibility and accountability for a complex and high-performance network infrastructures. You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team. Role Responsibilities Promote and adhere to best practice across Technology, by aligning strong engineering skills, attention to detail and knowledge of industry trends and best practices to build reliable, high performance and robust solutions. Building and managing Man Group's infrastructure, both on-premises and in the cloud, using technologies such as Python. Integrate Ansible, Terraform, and other automation tools with Network systems and services. Working closely with business stakeholders in a dynamic environment You will be able to demonstrate expert knowledge of delivering complex network architectures delivered via software driven and agile methodology. Key Competencies Essential Operating and deploying network infrastructure Great understanding of common layer 2 and layer 3 network protocols (OSPF, BGP, PIM, IGMP, RoCEv2, spine-leaf architecture) and best practices for them Overlay networks (EVPN, VXLAN) Troubleshooting transport protocols (TCP/UDP) Experience with packet decoding and analysis tools such as tcpdump and Wireshark Arista (EOS), Cisco (IOS/IOS-XE/NX-OS), Palo Alto (PAN-OS) and SONiC-based switches, Advantageous Proven ability to select and work with vendors to engineer switches for next-generation computing environments Knowledge of fibre optics technology and cabling standards ranging from 1 to 800 Gbps, with the ability to evaluate specs and make recommendations on appropriate purchases Understanding of basic power consumption and cooling issues in a data centre environment Eagerness to automate your workflow to increase efficiency Clear communication skills with the ability to maintain a high A flexible and reliable team player who enjoys working in a collaborative environment but is also self-motivated and can work independently when needed Familiarity with Python, Prometheus, Grafana, ELK, and GitHub is desirable REST/Ansible/Terraform/YAML Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on as you apply for roles with us, please contact .
Lead Cloud Operations Engineer - (Cheltenham/Hybrid) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market. We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low code platform. Our solutions include: Lending - end to end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day to day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast moving market. About the Role As a Lead Cloud Operations Engineer, you will take a leading role in the availability, security, resilience, and performance of the Apprivo cloud platform. The role remains firmly hands on and operational, with additional responsibility for technical leadership, prioritisation, and operational readiness across the Cloud Operations function. Reporting to the Director of Cloud Operations, you will operate as a senior technical practitioner and escalation point, leading by example in day to day BAU operations and executing higher risk infrastructure changes. You will be crucial in maintaining high quality operational support while accelerating continual improvements in resilience, automation, monitoring, incident management maturity, and security posture within the contract timeframe. This role suits an experienced engineer who enjoys rapidly operating and improving complex SaaS platforms, providing hands on coaching, and collaborating closely with development, QA, security, and database teams to deliver critical services to regulated clients. About you You are an experienced, hands on Cloud Operations Engineer with a strong bias toward reliability, security, and operational discipline, combined with the ability to provide immediate technical leadership and drive results. You bring: Extensive experience in Cloud Operations, with deep hands on knowledge managing Azure hosted production environments, including Azure App Services, Application Gateways, and a strong understanding of Azure Networking components (VNets, Load Balancers, NSGs, routing). Strong technical competency in core infrastructure, including Windows Server administration, operational Microsoft SQL Server support (not a DBA role), and solid networking and load balancing fundamentals. Extensive experience executing and supporting CI/CD pipelines, including troubleshooting failed deployments and infrastructure automation issues. Strong monitoring and observability experience, using tools such as Datadog, Azure Monitor, Azure AppInsights, or equivalent, to proactively identify and resolve issues. A disciplined, process driven approach to change management, security, access control, and operational governance in regulated environments. What will you be doing Lead the operation of Apprivo Azure production and non production environments, with deep hands on ownership of Azure App Services, Azure Networking, storage, and compute. Drive immediate technical stabilization efforts, focusing on addressing root causes of recurrent platform defects, legacy configurations, and environmental vulnerabilities to secure a foundation for long term operational resilience. Act as a senior escalation point for platform and application issues, performing second and third line triage and coordinating incident resolution across teams. Execute and oversee higher risk infrastructure and platform changes, ensuring strong adherence to change management, security, and release controls. Support delivery teams with complex automated deployments and configuration changes, diagnosing and resolving failed or degraded releases. Provide operational support for Microsoft SQL Server alongside the DBA team, including service health checks, job monitoring, backup verification, basic performance triage, and supporting application teams during database related incidents. Work closely with DBA and development teams where deeper database design, query optimisation, schema changes, or platform tuning are required. Own and continuously improve monitoring and alerting standards, ensuring high signal to noise visibility of platform health and early detection of service impacting issues. Lead performance and capacity triage activities, identifying trends and bottlenecks before they affect service availability. Manage, participate in, and provide senior cover for, the out of hours on call rota, responding to P1/P2 incidents and supporting scheduled out of hours deployments. Lead and support resilience and disaster recovery activities, including failover testing, game days, and validation of runbooks and operational readiness. Assess, prioritise, and remediate vulnerability findings, working from automated security tooling, configuration reviews, and third party penetration test outputs. Lead incident post mortems, providing technical insight and ensuring agreed preventative actions are implemented. Assist with audit and compliance activities, gathering and validating operational evidence for ISO, regulatory, and client assurance exercises. Provide day to day technical leadership and guidance to Cloud Operations Engineers, helping prioritise work, coaching engineers, and improving runbooks, documentation, and operational standards. Establish and execute a structured skills transfer program, mentoring Cloud Operations Engineers on advanced Azure troubleshooting, security review processes, and high risk change execution, ensuring knowledge retention and increased team autonomy. Act as a reliable senior technical point of contact for internal and external stakeholders, providing clear, confident updates during incidents, changes, and BAU activities. What We Offer Hybrid working At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees.
18/05/2026
Full time
Lead Cloud Operations Engineer - (Cheltenham/Hybrid) About Finova Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market. We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low code platform. Our solutions include: Lending - end to end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day to day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast moving market. About the Role As a Lead Cloud Operations Engineer, you will take a leading role in the availability, security, resilience, and performance of the Apprivo cloud platform. The role remains firmly hands on and operational, with additional responsibility for technical leadership, prioritisation, and operational readiness across the Cloud Operations function. Reporting to the Director of Cloud Operations, you will operate as a senior technical practitioner and escalation point, leading by example in day to day BAU operations and executing higher risk infrastructure changes. You will be crucial in maintaining high quality operational support while accelerating continual improvements in resilience, automation, monitoring, incident management maturity, and security posture within the contract timeframe. This role suits an experienced engineer who enjoys rapidly operating and improving complex SaaS platforms, providing hands on coaching, and collaborating closely with development, QA, security, and database teams to deliver critical services to regulated clients. About you You are an experienced, hands on Cloud Operations Engineer with a strong bias toward reliability, security, and operational discipline, combined with the ability to provide immediate technical leadership and drive results. You bring: Extensive experience in Cloud Operations, with deep hands on knowledge managing Azure hosted production environments, including Azure App Services, Application Gateways, and a strong understanding of Azure Networking components (VNets, Load Balancers, NSGs, routing). Strong technical competency in core infrastructure, including Windows Server administration, operational Microsoft SQL Server support (not a DBA role), and solid networking and load balancing fundamentals. Extensive experience executing and supporting CI/CD pipelines, including troubleshooting failed deployments and infrastructure automation issues. Strong monitoring and observability experience, using tools such as Datadog, Azure Monitor, Azure AppInsights, or equivalent, to proactively identify and resolve issues. A disciplined, process driven approach to change management, security, access control, and operational governance in regulated environments. What will you be doing Lead the operation of Apprivo Azure production and non production environments, with deep hands on ownership of Azure App Services, Azure Networking, storage, and compute. Drive immediate technical stabilization efforts, focusing on addressing root causes of recurrent platform defects, legacy configurations, and environmental vulnerabilities to secure a foundation for long term operational resilience. Act as a senior escalation point for platform and application issues, performing second and third line triage and coordinating incident resolution across teams. Execute and oversee higher risk infrastructure and platform changes, ensuring strong adherence to change management, security, and release controls. Support delivery teams with complex automated deployments and configuration changes, diagnosing and resolving failed or degraded releases. Provide operational support for Microsoft SQL Server alongside the DBA team, including service health checks, job monitoring, backup verification, basic performance triage, and supporting application teams during database related incidents. Work closely with DBA and development teams where deeper database design, query optimisation, schema changes, or platform tuning are required. Own and continuously improve monitoring and alerting standards, ensuring high signal to noise visibility of platform health and early detection of service impacting issues. Lead performance and capacity triage activities, identifying trends and bottlenecks before they affect service availability. Manage, participate in, and provide senior cover for, the out of hours on call rota, responding to P1/P2 incidents and supporting scheduled out of hours deployments. Lead and support resilience and disaster recovery activities, including failover testing, game days, and validation of runbooks and operational readiness. Assess, prioritise, and remediate vulnerability findings, working from automated security tooling, configuration reviews, and third party penetration test outputs. Lead incident post mortems, providing technical insight and ensuring agreed preventative actions are implemented. Assist with audit and compliance activities, gathering and validating operational evidence for ISO, regulatory, and client assurance exercises. Provide day to day technical leadership and guidance to Cloud Operations Engineers, helping prioritise work, coaching engineers, and improving runbooks, documentation, and operational standards. Establish and execute a structured skills transfer program, mentoring Cloud Operations Engineers on advanced Azure troubleshooting, security review processes, and high risk change execution, ensuring knowledge retention and increased team autonomy. Act as a reliable senior technical point of contact for internal and external stakeholders, providing clear, confident updates during incidents, changes, and BAU activities. What We Offer Hybrid working At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family Friendly Policies Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back One paid volunteering day annually and the Give As You Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees.
Overview We have an exciting new opportunity for a CRM Specialist to join our Marketplace team, to manage and develop the Salesforce platform that underpins our marketplace and retail media operations. You will support merchant acquisition and relationships across multiple markets by enabling simple, secure and scalable CRM processes. This role will be based out of our Kingfisher Head Office in Paddington, with an expectation of 12 days a month in the office. Responsibilities Manage and maintain the Salesforce platform, ensuring it is reliable, secure and easy to use across the organisation. Configure users, data, workflows, reports and dashboards, tailoring Salesforce to meet Kingfisher's marketplace needs. Protect data by managing roles, profiles and permissions in line with security and confidentiality requirements. Work closely with Kingfisher's banners, including B&Q, Castorama and Brico Depot, to understand local processes and optimise Salesforce while maintaining consistency across the business. Translate Group and Banner Business Development requirements into effective CRM processes that support merchant lead generation and acquisition. Build and develop Community Cloud based Merchant Hubs that deliver seamless experiences for merchants across all banners. Manage the relationship with Kingfisher's Salesforce Partner agency, coordinating delivery, monitoring performance and ensuring solutions are implemented smoothly. Qualifications Proven experience in a technical CRM or Salesforce Administrator role, ideally within a marketplace/home improvement/closely related environment. Salesforce Administrator certification/Super Sets and Badges (ideally Trailblazer rank Ranger or higher). Strong hands on knowledge of Salesforce configuration, workflows, data management, security and reporting. Experience working with Salesforce Lightning Products, including Sales, Service and CRM Analytics. Clear communication skills, with confidence working collaboratively across teams and with external partners. A practical, solutions focused approach with the ability to manage multiple priorities and projects. How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating-whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. Benefits Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Diversity & Inclusion Our customers come from all walks of life-and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
18/05/2026
Full time
Overview We have an exciting new opportunity for a CRM Specialist to join our Marketplace team, to manage and develop the Salesforce platform that underpins our marketplace and retail media operations. You will support merchant acquisition and relationships across multiple markets by enabling simple, secure and scalable CRM processes. This role will be based out of our Kingfisher Head Office in Paddington, with an expectation of 12 days a month in the office. Responsibilities Manage and maintain the Salesforce platform, ensuring it is reliable, secure and easy to use across the organisation. Configure users, data, workflows, reports and dashboards, tailoring Salesforce to meet Kingfisher's marketplace needs. Protect data by managing roles, profiles and permissions in line with security and confidentiality requirements. Work closely with Kingfisher's banners, including B&Q, Castorama and Brico Depot, to understand local processes and optimise Salesforce while maintaining consistency across the business. Translate Group and Banner Business Development requirements into effective CRM processes that support merchant lead generation and acquisition. Build and develop Community Cloud based Merchant Hubs that deliver seamless experiences for merchants across all banners. Manage the relationship with Kingfisher's Salesforce Partner agency, coordinating delivery, monitoring performance and ensuring solutions are implemented smoothly. Qualifications Proven experience in a technical CRM or Salesforce Administrator role, ideally within a marketplace/home improvement/closely related environment. Salesforce Administrator certification/Super Sets and Badges (ideally Trailblazer rank Ranger or higher). Strong hands on knowledge of Salesforce configuration, workflows, data management, security and reporting. Experience working with Salesforce Lightning Products, including Sales, Service and CRM Analytics. Clear communication skills, with confidence working collaboratively across teams and with external partners. A practical, solutions focused approach with the ability to manage multiple priorities and projects. How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating-whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. Benefits Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Diversity & Inclusion Our customers come from all walks of life-and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
18/05/2026
Full time
Sustainability & Governance Senior Associate Department: Governance Employment Type: Permanent - Full Time Location: UK - London Reporting To: Edward Shone Description We're looking for a Sustainability & Governance Manager to play a key role in supporting and embedding CFC's approach to sustainability, governance, and risk. This isn't a typical ESG role. Alongside contributing to the development and delivery of our sustainability strategy, you'll focus on making it real in how the business operates day to day, from underwriting and risk management through to policy governance and Board reporting. Working across a fast-moving, high-growth insurance business, you'll partner closely with teams across Underwriting, Governance, Operations and Finance to ensure sustainability is practical, measurable, and embedded in decision-making. You'll also support the ongoing development of our policy governance framework, helping ensure the right level of control, consistency, and oversight as we scale. About the role Contribute to the development and lead delivery of CFC's sustainability strategy, translating high-level ambition into clear priorities, frameworks, and actions aligned to our commercial and regulatory environment. Work closely with stakeholders across the business to embed ESG principles into day-to-day activity, providing guidance where needed and building a consistent understanding of sustainability expectations. Own the production of sustainability reporting across the Group, including Board and Committee outputs, and Syndicate 1988. The role will also contribute to regulatory submissions, external disclosures, and shareholder reporting. Ensure the business remains aligned with evolving sustainability regulations across multiple jurisdictions, coordinating activity across teams and staying close to emerging requirements. Partner with Risk to ensure sustainability risks are identified, assessed, and managed in line with the broader Risk Management Framework, with clear visibility through governance forums. Work with underwriting teams to embed ESG considerations into portfolio management, supporting the definition and monitoring of ESG appetite and strengthening reporting and oversight. Take ownership of day-to-day management of the Group's policy governance framework, maintaining a robust suite of policies across jurisdictions and supporting effective governance through the appropriate forums. Contribute to wider governance initiatives, playing a hands-on role in the ongoing development of CFC's Legal, Risk and Compliance capability. Working with the Head of Risk, manage the day-to-day relationship with the Group's insurance brokers and oversee the renewal of the Group's insurances and management of the programme. About you Experience in ESG, sustainability, governance, or risk within financial services, ideally insurance or the Lloyds Market Track record of delivering ESG or sustainability initiatives in a commercial environment Experience producing or contributing to Board or Committee-level reporting Familiarity with sustainability regulation and reporting frameworks, applied in practice Exposure to cross-functional working with Risk, Compliance, Underwriting, or Finance Understanding of governance frameworks, including policy or risk processes Good knowledge of ESG principles, regulation, and reporting requirements Understanding of governance structures and risk frameworks in financial services. Ability to interpret regulation and translate into practical actions Comfortable using data to support reporting and decision-making Strong stakeholder management and ability to influence across the business Clear communicator, able to tailor messages for different audiences Pragmatic and solutions-focused, balancing regulatory and commercial needs Well organised, able to manage multiple priorities in a fast-paced environment High attention to detail, particularly in reporting and governance
We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives. Residential real estate is the world's largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen. In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength. By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards. Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets. As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision making close to our customers. If you share our mindset and ambition, we'd love you to join us and help accelerate our mission together. About the role We're seeking a Senior UX Designer to shape the future of proptech for the UK market. This is a unique opportunity to join an industry still in an early stage of digital maturity, where you can have significant impact. We see customer experience as a critical differentiator and an important part of our ambition to transform the global property management industry. You'll join a global design team led by the Head of CX&UX in Sweden. Your main focus will be to contribute to UK product teams, working closely with developers both in Sweden and the UK. While the role is primarily focused on the UK market, you will also collaborate with the global design team to strengthen design operations, evolve design systems, raise CX maturity, and support knowledge sharing across all our markets (UK, Europe, US and Mexico). As part of this role, you will shape both intuitive customer facing experiences and complex internal property management employee workflows. We are increasingly exploring how AI can be applied responsibly and effectively to improve user workflows, decision making, service quality, and operational efficiency in ways that are useful, trustworthy, transparent, and grounded in real user needs. Key responsibilities User Research: Plan and lead research to understand user needs, behaviours, pain points, and opportunities, using methods such as interviews, observations, journey mapping, and usability testing. Interaction Design, Prototyping & Visual Design: Translate insights into user flows, wireframes, prototypes, and high quality design solutions. Apply and evolve visual identities when needed. Cross functional Collaboration: Work closely with product managers, engineers, business analysts, and stakeholders to ensure solutions align with user needs, business goals, technical feasibility, and product strategy. Design for Multiple User Groups: Design both customer facing services (for clients and residents) with a high focus on usability and intuitiveness, and internal employee facing tools (for property manager, accountants, on site staff) with a strong focus on expert needs and efficiency. Service Design: Develop journey maps, service blueprints, personas, and other artefacts that strengthen understanding of user needs and service opportunities. AI supported Experience Design: Explore how AI enabled capabilities can support users in meaningful, trustworthy, and responsible ways, including areas such as search, automation, recommendations, summarisation, or decision support. Design Rationale & Evaluation: Communicate the rationale behind design decisions and evaluate solutions through qualitative and quantitative methods, including usability testing, feedback, behavioural data, and outcome metrics. Design Systems, Accessibility & Instruction Design: Create and maintain design libraries, components, and patterns in close collaboration with front end developers. Help define structured design instructions, component rules, accessibility requirements, and interaction principles that support consistent, high quality implementation by both developers and coding agents. Who you are You are genuinely interested in understanding people's needs, behaviours, and motivations, and use that insight to shape services that deliver real value. You combine strong design craft with systems thinking and can move comfortably between user needs, business outcomes, service journeys, and detailed interaction design. You strive for quality, value collaboration over prestige, and enjoy contributing to a strong team culture. You are a strong communicator who can turn research insights and design rationale into shared understanding, communicating it action across teams and stakeholders. You are curious about emerging technologies, including AI, and thoughtful about how they can create real value without compromising trust, usability, or accountability. You are also comfortable working in ambiguity and helping teams shape solutions where user needs, technology, and business opportunities are still emerging. Experience 5+ years of experience as a UX Designer, Product Designer, or similar role, including work on complex digital products. Bachelor's degree in design, HCI, behavioral science, or a related field. Strong proficiency in Figma, prototyping, and design systems, including the ability to translate design intent into clear specifications and reusable implementation guidance for agents. Experience working in agile, cross functional product teams and contributing to design systems across both design and code. Strong experience designing for web and mobile, including complex workflows and efficiency focused tools. Solid experience in UX research, service design, and interaction design. Experience using AI tools as part of the design process for example in research synthesis, ideation, prototyping, or content and concept exploration. Being comfortable with working with both code and Figma to steer design. Experience designing for data rich, workflow heavy, or operational environments. Experience from working with AI enabled product experiences, such as intelligent search, automation, recommendations, copilots, or decision support tools. Understanding of key design considerations for AI supported experiences, such as transparency, trust, explainability, error handling, and human oversight. Property management and proptech experience is a plus. What we offer Professional growth - to work with the most talented developers in the industry. Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work. Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact. Commitment to quality - a dynamic and forward thinking company that values profitable and long term product development. Sounds like you? Apply today!
18/05/2026
Full time
We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives. Residential real estate is the world's largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen. In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength. By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards. Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets. As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision making close to our customers. If you share our mindset and ambition, we'd love you to join us and help accelerate our mission together. About the role We're seeking a Senior UX Designer to shape the future of proptech for the UK market. This is a unique opportunity to join an industry still in an early stage of digital maturity, where you can have significant impact. We see customer experience as a critical differentiator and an important part of our ambition to transform the global property management industry. You'll join a global design team led by the Head of CX&UX in Sweden. Your main focus will be to contribute to UK product teams, working closely with developers both in Sweden and the UK. While the role is primarily focused on the UK market, you will also collaborate with the global design team to strengthen design operations, evolve design systems, raise CX maturity, and support knowledge sharing across all our markets (UK, Europe, US and Mexico). As part of this role, you will shape both intuitive customer facing experiences and complex internal property management employee workflows. We are increasingly exploring how AI can be applied responsibly and effectively to improve user workflows, decision making, service quality, and operational efficiency in ways that are useful, trustworthy, transparent, and grounded in real user needs. Key responsibilities User Research: Plan and lead research to understand user needs, behaviours, pain points, and opportunities, using methods such as interviews, observations, journey mapping, and usability testing. Interaction Design, Prototyping & Visual Design: Translate insights into user flows, wireframes, prototypes, and high quality design solutions. Apply and evolve visual identities when needed. Cross functional Collaboration: Work closely with product managers, engineers, business analysts, and stakeholders to ensure solutions align with user needs, business goals, technical feasibility, and product strategy. Design for Multiple User Groups: Design both customer facing services (for clients and residents) with a high focus on usability and intuitiveness, and internal employee facing tools (for property manager, accountants, on site staff) with a strong focus on expert needs and efficiency. Service Design: Develop journey maps, service blueprints, personas, and other artefacts that strengthen understanding of user needs and service opportunities. AI supported Experience Design: Explore how AI enabled capabilities can support users in meaningful, trustworthy, and responsible ways, including areas such as search, automation, recommendations, summarisation, or decision support. Design Rationale & Evaluation: Communicate the rationale behind design decisions and evaluate solutions through qualitative and quantitative methods, including usability testing, feedback, behavioural data, and outcome metrics. Design Systems, Accessibility & Instruction Design: Create and maintain design libraries, components, and patterns in close collaboration with front end developers. Help define structured design instructions, component rules, accessibility requirements, and interaction principles that support consistent, high quality implementation by both developers and coding agents. Who you are You are genuinely interested in understanding people's needs, behaviours, and motivations, and use that insight to shape services that deliver real value. You combine strong design craft with systems thinking and can move comfortably between user needs, business outcomes, service journeys, and detailed interaction design. You strive for quality, value collaboration over prestige, and enjoy contributing to a strong team culture. You are a strong communicator who can turn research insights and design rationale into shared understanding, communicating it action across teams and stakeholders. You are curious about emerging technologies, including AI, and thoughtful about how they can create real value without compromising trust, usability, or accountability. You are also comfortable working in ambiguity and helping teams shape solutions where user needs, technology, and business opportunities are still emerging. Experience 5+ years of experience as a UX Designer, Product Designer, or similar role, including work on complex digital products. Bachelor's degree in design, HCI, behavioral science, or a related field. Strong proficiency in Figma, prototyping, and design systems, including the ability to translate design intent into clear specifications and reusable implementation guidance for agents. Experience working in agile, cross functional product teams and contributing to design systems across both design and code. Strong experience designing for web and mobile, including complex workflows and efficiency focused tools. Solid experience in UX research, service design, and interaction design. Experience using AI tools as part of the design process for example in research synthesis, ideation, prototyping, or content and concept exploration. Being comfortable with working with both code and Figma to steer design. Experience designing for data rich, workflow heavy, or operational environments. Experience from working with AI enabled product experiences, such as intelligent search, automation, recommendations, copilots, or decision support tools. Understanding of key design considerations for AI supported experiences, such as transparency, trust, explainability, error handling, and human oversight. Property management and proptech experience is a plus. What we offer Professional growth - to work with the most talented developers in the industry. Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work. Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact. Commitment to quality - a dynamic and forward thinking company that values profitable and long term product development. Sounds like you? Apply today!
Role DSR Chief Software Engineer and Team Leader Role DSR Chief Software Engineer and Team Leader Grade/Salary: £88-95k Location: Home/Milton Keynes area Contract type: Permanent Travel: Typically 2dpw on site. Some London Hours: 8.30-5. hours/week Reporting to: Ian Stevenson, SVGC CTO The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Chief Software and Systems Engineer to join our Software and Secure Cloud team. Initially deployed to our Digital Sensitivity Review team. This position is ideal for someone with a significant amount of Software solutions experience particularly in the public sector, used to security, solution scrutiny and team leadership. In this role, you will be responsible for all aspects of the delivery of our Digital Records and Archive Management (DRAM) and Digital Sensitivity Review (DSR) programmes of work as well as providing guidance to other Software and Data Science activities within the business. You will become the primary point of contact for DRAM and DSR software architecture, solution development, secure software operations. You will be developing and implementing strategies, policies, and procedures. You will be responsible for the planning, design, evolution, implementation and integrity of our DRAM and DSR solutions. Your work will directly impact multiple Government departments compliance with national legislative obligations. You will work closely with the Head of Technology, the Data Science teams and DRAM/DSR Project and Programme managers including those delivering direct to client solutions. You will support the project and programme managers in estimating and preparing and managing budgets and resources. This role will report to the SVGC Group Chief Technical Office (CTO). You will be ensuring compliance with departmental security and operating requirements. You will lead and manage the team of Software and Secure Cloud Engineers ensuring efficiency and effectiveness in their activities, working closely with the SVGC Group Chief Technical Officer. In this role you will be assessing and evaluating operations and systems, proposing recommendations and solutions for improvement. Key Project Overview - Digital Sensitivity Review (DSR) Every UK Government department is obliged to transfer all public records to The National Archives (TNA), demonstrating full transparency of processes and public spending. Pre the dawn of computers in the workplace, files were stored and processed manually on paper. However, since the digital revolution Government department files were being stored both digitally and on paper. This has meant that the DSR for the Government departments has become an enormous and challenging task. The sheer number of digital files selected and taken through sensitivity review is vast and requires innovative solutions to ensure the records are processed securely and to achieve the greatest possible release to the public in a timely and cost-effective manner. Having provided consultancy services to improve business efficiency, as well as training, support and guidance, SVGC also engineered and integrated new state of the art technology solutions. With a digital record system that has expanded exponentially over the years it was clear that the Government departments required new technology that helped Sensitivity Reviewers to work more quickly, reduce risk, to be robust enough to meet rigorous government security protocols and was easy to use. The problem was, this digital system didn't exist - so we created it. The development of our bespoke, state of the art digital system has resulted in the departmental teams pivoting from digitally-averse to pro-active in the identification and road-mapping of how and where digital solutions help - not just within the digital record but with the greater backlog in the paper record. With support and training, the operations managers and reviewer teams have been able to use the system with ease and the introduction of semi-automation and advanced analytics capabilities has reduced human effort where it makes sense to do so. Progress on other applications to enhance core capability has also been achieved and provides relevant insights, reducing the time required to analyse material. Our modular approach builds in the ability to take advantage of emerging technologies to continue leading the way. We are currently working with seven Government departments. Interest across other Government departments remains extremely high and are now expanding our activities to include other Whitehall Departments. Responsibilities Your main responsibilities will be to. Oversee the delivery of DRAM and DSR solutions and other software engineering projects such as may arise from time to time. Manage and maintain the evolution architecture of the DRAM and DSR systems and services. Manage and enable the relationships with partner software development teams and with 3-rd party suppliers. Ensure compliance with client and departmental security and cyber security regulations and development paradigms. The Person Must currently hold Security Checked (SC) with willingness to be DV cleared. Note that this role is a 'Restricted' role which means the role holder must hold SC clearance. Extensive knowledge and experience in Software engineering principles, methods, and techniques especially the constraints of public sector operations including on-premise systems with no internet access, and secure cloud environments. Leadership skills to manage, direct and supervise the team and delegate tasks appropriately. Project management skills to oversee multiple projects concurrently, ensuring they are completed on time and within budget. Strong problem-solving skills to diagnose, troubleshoot, and resolve any technical issues that may arise. Excellent communication and interpersonal skills to liaise with other department heads, staff members, and stakeholders. Strategic thinking and decision-making skills to make high-level decisions about the technical direction of the company. Knowledge of budgeting and financial principles to ensure the engineering department operates within the allocated budget. Understanding of the latest industry trends and technologies to keep the company at the forefront of its field. Familiarity with industry-related regulations and quality standards to ensure compliance. Experience of working with analytical systems include data science activities, interfacing and integrating data science solutions into primary software environments. Experience and awareness of AI, Machine Learning, Generative AI and ML-Operations. Working within the Public Sector either embedded or as supplier. Secure Public and Private Cloud experience. Virtualisation and Containerisation techniques, technologies, risks and opportunities. Cultural Fit Seeing the Big Picture (L5) Identify and shape how own area fits within and supports the work of the Company and priorities for the long-term delivery. Develop an in-depth insight into customers, services and markets affected by their area and the wider public sector context Create joined up strategies and plans that have positive impact and add value Changing and Improving (L5) Encourage a culture of imaginative thinking, learning from experience and expanding mindsets and genuinely listen to ideas from employees and stakeholders Identify step changes that quickly transform flexibility, responsiveness and quality of service Challenge the status quo in own and related areas to achieve value-adding improvements and change Lead the transformation of services to users Create effective plans, systems and governance to manage change and respond promptly to critical events Making Effective Decisions Create a culture and ensure systems and procedures are in place for the secure and careful handling of government and public information within own area Ensure involvement and consultation where necessary and take decisive action when required Leading and Communicating Actively promote the Company's reputation externally and internally - build a sense of pride and passion Inspire staff and delivery partners to engage fully with long term vision and purpose of the Company, supporting them to make sense of change Actively promote diversity and equality of opportunity inside and outside the SVGC Team, valuing difference and external experience Communicate with conviction and clarity in the face of tough negotiations or challenges, surface tensions and resolve ambiguities Influence external partners, stakeholders and customers successfully - secure mutually beneficial outcomes Collaborating and Partnering Proactively create, maintain and promote a strong network of connections with colleagues across the Company, wider SVGC Team and externally Promote team working with peers, shares knowledge and resources with peers and across functions Encourage and establish principles of working effectively across boundaries to support the business Building Capability for All Champion development, talent and career management for all staff and make learning a reality by encouraging and providing a range of development experiences Create an inclusive environment, one from which all staff . click apply for full job details
17/05/2026
Full time
Role DSR Chief Software Engineer and Team Leader Role DSR Chief Software Engineer and Team Leader Grade/Salary: £88-95k Location: Home/Milton Keynes area Contract type: Permanent Travel: Typically 2dpw on site. Some London Hours: 8.30-5. hours/week Reporting to: Ian Stevenson, SVGC CTO The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Chief Software and Systems Engineer to join our Software and Secure Cloud team. Initially deployed to our Digital Sensitivity Review team. This position is ideal for someone with a significant amount of Software solutions experience particularly in the public sector, used to security, solution scrutiny and team leadership. In this role, you will be responsible for all aspects of the delivery of our Digital Records and Archive Management (DRAM) and Digital Sensitivity Review (DSR) programmes of work as well as providing guidance to other Software and Data Science activities within the business. You will become the primary point of contact for DRAM and DSR software architecture, solution development, secure software operations. You will be developing and implementing strategies, policies, and procedures. You will be responsible for the planning, design, evolution, implementation and integrity of our DRAM and DSR solutions. Your work will directly impact multiple Government departments compliance with national legislative obligations. You will work closely with the Head of Technology, the Data Science teams and DRAM/DSR Project and Programme managers including those delivering direct to client solutions. You will support the project and programme managers in estimating and preparing and managing budgets and resources. This role will report to the SVGC Group Chief Technical Office (CTO). You will be ensuring compliance with departmental security and operating requirements. You will lead and manage the team of Software and Secure Cloud Engineers ensuring efficiency and effectiveness in their activities, working closely with the SVGC Group Chief Technical Officer. In this role you will be assessing and evaluating operations and systems, proposing recommendations and solutions for improvement. Key Project Overview - Digital Sensitivity Review (DSR) Every UK Government department is obliged to transfer all public records to The National Archives (TNA), demonstrating full transparency of processes and public spending. Pre the dawn of computers in the workplace, files were stored and processed manually on paper. However, since the digital revolution Government department files were being stored both digitally and on paper. This has meant that the DSR for the Government departments has become an enormous and challenging task. The sheer number of digital files selected and taken through sensitivity review is vast and requires innovative solutions to ensure the records are processed securely and to achieve the greatest possible release to the public in a timely and cost-effective manner. Having provided consultancy services to improve business efficiency, as well as training, support and guidance, SVGC also engineered and integrated new state of the art technology solutions. With a digital record system that has expanded exponentially over the years it was clear that the Government departments required new technology that helped Sensitivity Reviewers to work more quickly, reduce risk, to be robust enough to meet rigorous government security protocols and was easy to use. The problem was, this digital system didn't exist - so we created it. The development of our bespoke, state of the art digital system has resulted in the departmental teams pivoting from digitally-averse to pro-active in the identification and road-mapping of how and where digital solutions help - not just within the digital record but with the greater backlog in the paper record. With support and training, the operations managers and reviewer teams have been able to use the system with ease and the introduction of semi-automation and advanced analytics capabilities has reduced human effort where it makes sense to do so. Progress on other applications to enhance core capability has also been achieved and provides relevant insights, reducing the time required to analyse material. Our modular approach builds in the ability to take advantage of emerging technologies to continue leading the way. We are currently working with seven Government departments. Interest across other Government departments remains extremely high and are now expanding our activities to include other Whitehall Departments. Responsibilities Your main responsibilities will be to. Oversee the delivery of DRAM and DSR solutions and other software engineering projects such as may arise from time to time. Manage and maintain the evolution architecture of the DRAM and DSR systems and services. Manage and enable the relationships with partner software development teams and with 3-rd party suppliers. Ensure compliance with client and departmental security and cyber security regulations and development paradigms. The Person Must currently hold Security Checked (SC) with willingness to be DV cleared. Note that this role is a 'Restricted' role which means the role holder must hold SC clearance. Extensive knowledge and experience in Software engineering principles, methods, and techniques especially the constraints of public sector operations including on-premise systems with no internet access, and secure cloud environments. Leadership skills to manage, direct and supervise the team and delegate tasks appropriately. Project management skills to oversee multiple projects concurrently, ensuring they are completed on time and within budget. Strong problem-solving skills to diagnose, troubleshoot, and resolve any technical issues that may arise. Excellent communication and interpersonal skills to liaise with other department heads, staff members, and stakeholders. Strategic thinking and decision-making skills to make high-level decisions about the technical direction of the company. Knowledge of budgeting and financial principles to ensure the engineering department operates within the allocated budget. Understanding of the latest industry trends and technologies to keep the company at the forefront of its field. Familiarity with industry-related regulations and quality standards to ensure compliance. Experience of working with analytical systems include data science activities, interfacing and integrating data science solutions into primary software environments. Experience and awareness of AI, Machine Learning, Generative AI and ML-Operations. Working within the Public Sector either embedded or as supplier. Secure Public and Private Cloud experience. Virtualisation and Containerisation techniques, technologies, risks and opportunities. Cultural Fit Seeing the Big Picture (L5) Identify and shape how own area fits within and supports the work of the Company and priorities for the long-term delivery. Develop an in-depth insight into customers, services and markets affected by their area and the wider public sector context Create joined up strategies and plans that have positive impact and add value Changing and Improving (L5) Encourage a culture of imaginative thinking, learning from experience and expanding mindsets and genuinely listen to ideas from employees and stakeholders Identify step changes that quickly transform flexibility, responsiveness and quality of service Challenge the status quo in own and related areas to achieve value-adding improvements and change Lead the transformation of services to users Create effective plans, systems and governance to manage change and respond promptly to critical events Making Effective Decisions Create a culture and ensure systems and procedures are in place for the secure and careful handling of government and public information within own area Ensure involvement and consultation where necessary and take decisive action when required Leading and Communicating Actively promote the Company's reputation externally and internally - build a sense of pride and passion Inspire staff and delivery partners to engage fully with long term vision and purpose of the Company, supporting them to make sense of change Actively promote diversity and equality of opportunity inside and outside the SVGC Team, valuing difference and external experience Communicate with conviction and clarity in the face of tough negotiations or challenges, surface tensions and resolve ambiguities Influence external partners, stakeholders and customers successfully - secure mutually beneficial outcomes Collaborating and Partnering Proactively create, maintain and promote a strong network of connections with colleagues across the Company, wider SVGC Team and externally Promote team working with peers, shares knowledge and resources with peers and across functions Encourage and establish principles of working effectively across boundaries to support the business Building Capability for All Champion development, talent and career management for all staff and make learning a reality by encouraging and providing a range of development experiences Create an inclusive environment, one from which all staff . click apply for full job details
We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.# OverviewThe Digital Assets Product Management team is responsible for product management across 3 streams: the Swift Ledger - a new blockchain-based infrastructure for the Swift community; Connector - capabilities to enable transaction orchestration across digital platforms; and the Digital Asset Standardization Platform - a product intended to accelerate adoption of digital ledger technology by introducing standardization of digital assets at a business level.The Digital Assets Standards Platform Product Manager reports to the Digital Assets Standards Platform Lead in the Digital Assets Product Management team.Working with the product lead and the broader team, you will define product business requirements and features and work with delivery teams to ensure timely delivery. You will also support engagement with the standards community to promote and secure industry buy-in for Swift's digital asset standardization agenda.# Key Responsibilities Product ManagementWorking with product lead: Product Management (Core Offering) + Define and articulate the business case and strategic direction for the Digital Asset Standardization Platform. Lead the formulation of business and functional requirements in line with Swift standards and methodologies. Partner with engineering teams and third-party vendors to ensure high-quality, timely delivery Price & Commercialization + Work with Finance to develop pricing models, P&L ownership, and commercial frameworks. Collaborate with Legal on contracts, service descriptions, and governance structures. Place & Go-to-Market Enablement + Support Business Development to drive customer adoption aligned with business-case expectations. Coordinate with Operations to ensure readiness for product launch and scaling Promotion & Industry Engagement + Represent Swift within the standards community (ISO, industry associations, market practice groups). Build consensus and secure industry mandate for Swift-led digital asset standardization. Act as a visible thought leader in the digital asset ecosystem Standards community engagementSupport Product Lead in engagement with external stakeholders to promote and secure industry buy-in for Swift's digital asset standardization agenda. Strategic planning Contribute to the development of the team's strategic goals and objectives. Identify opportunities for innovation and process improvement in the product management function. Team collaboration Work closely with other teams and tribes to ensure cohesive and unified project execution. Resolve conflicts and challenges within and beyond the team, promoting positive and productive interactions and outcomes. Required Skills and Qualifications University degree in business or engineering discipline. Experience and understanding of financial industry standardization - standards bodies, processes, politics. Understanding of securities and payments transactions and business processes. Outstanding communication and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Preferred Attributes Strong advocacy and influencing skills. Demonstrated ability to think creatively and develop novel solutions. Strong commitment to continuous learning and improvement. Proactive and self-motivated with a results-oriented mindset.# Competency Profile 01. Takes Accountab. for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. 02. Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction 03. Expands knowledge Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage. 04. Bus Understanding and Commercial Sense Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance. 05. Builds and reinforces cust relationships Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness. 06. Leads with a team focus Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values. 07. Communicates effectively Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views. What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy. Swift doesn't stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value - every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at
17/05/2026
Full time
We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.# OverviewThe Digital Assets Product Management team is responsible for product management across 3 streams: the Swift Ledger - a new blockchain-based infrastructure for the Swift community; Connector - capabilities to enable transaction orchestration across digital platforms; and the Digital Asset Standardization Platform - a product intended to accelerate adoption of digital ledger technology by introducing standardization of digital assets at a business level.The Digital Assets Standards Platform Product Manager reports to the Digital Assets Standards Platform Lead in the Digital Assets Product Management team.Working with the product lead and the broader team, you will define product business requirements and features and work with delivery teams to ensure timely delivery. You will also support engagement with the standards community to promote and secure industry buy-in for Swift's digital asset standardization agenda.# Key Responsibilities Product ManagementWorking with product lead: Product Management (Core Offering) + Define and articulate the business case and strategic direction for the Digital Asset Standardization Platform. Lead the formulation of business and functional requirements in line with Swift standards and methodologies. Partner with engineering teams and third-party vendors to ensure high-quality, timely delivery Price & Commercialization + Work with Finance to develop pricing models, P&L ownership, and commercial frameworks. Collaborate with Legal on contracts, service descriptions, and governance structures. Place & Go-to-Market Enablement + Support Business Development to drive customer adoption aligned with business-case expectations. Coordinate with Operations to ensure readiness for product launch and scaling Promotion & Industry Engagement + Represent Swift within the standards community (ISO, industry associations, market practice groups). Build consensus and secure industry mandate for Swift-led digital asset standardization. Act as a visible thought leader in the digital asset ecosystem Standards community engagementSupport Product Lead in engagement with external stakeholders to promote and secure industry buy-in for Swift's digital asset standardization agenda. Strategic planning Contribute to the development of the team's strategic goals and objectives. Identify opportunities for innovation and process improvement in the product management function. Team collaboration Work closely with other teams and tribes to ensure cohesive and unified project execution. Resolve conflicts and challenges within and beyond the team, promoting positive and productive interactions and outcomes. Required Skills and Qualifications University degree in business or engineering discipline. Experience and understanding of financial industry standardization - standards bodies, processes, politics. Understanding of securities and payments transactions and business processes. Outstanding communication and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Preferred Attributes Strong advocacy and influencing skills. Demonstrated ability to think creatively and develop novel solutions. Strong commitment to continuous learning and improvement. Proactive and self-motivated with a results-oriented mindset.# Competency Profile 01. Takes Accountab. for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. 02. Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction 03. Expands knowledge Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage. 04. Bus Understanding and Commercial Sense Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance. 05. Builds and reinforces cust relationships Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness. 06. Leads with a team focus Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values. 07. Communicates effectively Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views. What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy. Swift doesn't stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value - every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at
The Role We're looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you'll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You'll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You'll collaborate with colleagues across the business, making a real impact while continuously developing your own skills. Site based: PO21 3PX What You'll Be Doing: Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively Monitoring systems proactively to prevent issues before they arise Contributing to the design and implementation of network solutions (LAN, WAN, and wireless) Supporting and delivering IT projects alongside day-to-day operations Managing and maintaining Active Directory and other core Microsoft services Identifying and driving improvements to systems, processes, and technologies Creating and maintaining clear, high-quality documentation and user guides Providing user training and guidance to improve overall IT adoption Taking part in an on call rota to support critical incidents (approx. 1 week in 7) What We're Looking For: 3-5 years' experience in a network or infrastructure support role Strong hands on experience with servers, networking, and security technologies A proactive, solutions focused mindset with a passion for continuous improvement Excellent communication skills, with the ability to explain technical concepts clearly A strong customer focused approach and commitment to delivering high quality service Ability to manage priorities and work effectively in a fast paced environment Technical Experience: You'll have solid experience in several of the following: Virtualisation technologies (ideally VMware) Microsoft Windows Server 2016 & above Active Directory and Group Policy Microsoft Exchange Cisco switching and VLANs Firewall technologies (preferably FortiGate) Network monitoring and printing solutions Structured cabling (including Cat5 termination) Nice to Have (but not essential): Knowledge of ITIL practices Microsoft or Cisco certifications Experience with HP server hardware Microsoft Skype for Business or SharePoint Cisco wireless technologies Exposure to ERP or telephony systems Why Work for Barfoots? Investors In People Silver Award status. Company pension scheme 24/7 Online GP access Life Assurance Employee Assistance Program Benefits Platform Development opportunities Discounted leisure membership Discounted vegetable box scheme Cycle to work scheme Free onsite parking Approved training centre for Highfield qualifications Committed to Sustainability
17/05/2026
Full time
The Role We're looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you'll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You'll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You'll collaborate with colleagues across the business, making a real impact while continuously developing your own skills. Site based: PO21 3PX What You'll Be Doing: Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively Monitoring systems proactively to prevent issues before they arise Contributing to the design and implementation of network solutions (LAN, WAN, and wireless) Supporting and delivering IT projects alongside day-to-day operations Managing and maintaining Active Directory and other core Microsoft services Identifying and driving improvements to systems, processes, and technologies Creating and maintaining clear, high-quality documentation and user guides Providing user training and guidance to improve overall IT adoption Taking part in an on call rota to support critical incidents (approx. 1 week in 7) What We're Looking For: 3-5 years' experience in a network or infrastructure support role Strong hands on experience with servers, networking, and security technologies A proactive, solutions focused mindset with a passion for continuous improvement Excellent communication skills, with the ability to explain technical concepts clearly A strong customer focused approach and commitment to delivering high quality service Ability to manage priorities and work effectively in a fast paced environment Technical Experience: You'll have solid experience in several of the following: Virtualisation technologies (ideally VMware) Microsoft Windows Server 2016 & above Active Directory and Group Policy Microsoft Exchange Cisco switching and VLANs Firewall technologies (preferably FortiGate) Network monitoring and printing solutions Structured cabling (including Cat5 termination) Nice to Have (but not essential): Knowledge of ITIL practices Microsoft or Cisco certifications Experience with HP server hardware Microsoft Skype for Business or SharePoint Cisco wireless technologies Exposure to ERP or telephony systems Why Work for Barfoots? Investors In People Silver Award status. Company pension scheme 24/7 Online GP access Life Assurance Employee Assistance Program Benefits Platform Development opportunities Discounted leisure membership Discounted vegetable box scheme Cycle to work scheme Free onsite parking Approved training centre for Highfield qualifications Committed to Sustainability
For additional information, please review . Fixed Income Technology - Engineering Lead Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Role Overview/What will you do: We are seeking a highly experienced and hands-on Applications Development Lead to drive the design, development, and delivery of mission-critical applications for the Markets Financing desk, specifically supporting the term and flow business. This senior role will oversee the entire development lifecycle for Repo and Collateral Optimization, encompassing intuitive front-end interfaces and highly resilient back-end services.The team works closely with the Citi Global Finance Desk and Markets Treasury Desks. The suite of Finance Desk applications provides comprehensive functionalities including position management, trade capture, electronic trading, market risk processing, and reporting. This is supported by a mixed technology environment consisting of client-server applications developed in Java, Angular, and C#, with services running on Linux servers and Cloud Containers.The successful candidate will collaborate closely with business stakeholders, funding desks, and desk heads to translate complex requirements into scalable and robust technology solutions. Responsibilities include leading a global development team, setting technical direction, and ensuring high availability, performance, and strict regulatory compliance. The primary objective is to deliver architecturally sound systems that effectively enable collateral management, collateral optimization, and critical funding operations. This role offers a unique opportunity to work closely with business stakeholders while contributing to the strategic technology roadmap. We are looking for technically strong team players capable of taking ownership and leading initiatives when needed. Responsibilities include: Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Key Skills and Experience required - Hands-on expertise in front end and server side component design and development Experience in systems analysis and programming of software applications Knowledge of Fixed Income products (e.g. repo, swap, bonds, futures) Strong understanding of Repo trade lifecycle, including Collateral Optimization, STP flows and Inventory Management for Funding desks Proven experience leading global technology teams and collaborating directly with business and trading stakeholders Strong experience with Relational Databases like Oracle, MSSQL. Advanced programming skills in Angular, NodeJS, .Net/C#, Java, Caching using GEMFIRE & Ignite and enterprise messaging frameworks Kafka Proven expertise in event driven and API-led architecture. AI Tools & Platforms Usage: Hands-on experience using AI tools and platforms to design, build, test, and enhance application features. Experience with cloud based architectures on OpenShift Kubernetes. Testing experience with distributed software applications. Strong experience with Unix or Linux.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
17/05/2026
Full time
For additional information, please review . Fixed Income Technology - Engineering Lead Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Role Overview/What will you do: We are seeking a highly experienced and hands-on Applications Development Lead to drive the design, development, and delivery of mission-critical applications for the Markets Financing desk, specifically supporting the term and flow business. This senior role will oversee the entire development lifecycle for Repo and Collateral Optimization, encompassing intuitive front-end interfaces and highly resilient back-end services.The team works closely with the Citi Global Finance Desk and Markets Treasury Desks. The suite of Finance Desk applications provides comprehensive functionalities including position management, trade capture, electronic trading, market risk processing, and reporting. This is supported by a mixed technology environment consisting of client-server applications developed in Java, Angular, and C#, with services running on Linux servers and Cloud Containers.The successful candidate will collaborate closely with business stakeholders, funding desks, and desk heads to translate complex requirements into scalable and robust technology solutions. Responsibilities include leading a global development team, setting technical direction, and ensuring high availability, performance, and strict regulatory compliance. The primary objective is to deliver architecturally sound systems that effectively enable collateral management, collateral optimization, and critical funding operations. This role offers a unique opportunity to work closely with business stakeholders while contributing to the strategic technology roadmap. We are looking for technically strong team players capable of taking ownership and leading initiatives when needed. Responsibilities include: Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Key Skills and Experience required - Hands-on expertise in front end and server side component design and development Experience in systems analysis and programming of software applications Knowledge of Fixed Income products (e.g. repo, swap, bonds, futures) Strong understanding of Repo trade lifecycle, including Collateral Optimization, STP flows and Inventory Management for Funding desks Proven experience leading global technology teams and collaborating directly with business and trading stakeholders Strong experience with Relational Databases like Oracle, MSSQL. Advanced programming skills in Angular, NodeJS, .Net/C#, Java, Caching using GEMFIRE & Ignite and enterprise messaging frameworks Kafka Proven expertise in event driven and API-led architecture. AI Tools & Platforms Usage: Hands-on experience using AI tools and platforms to design, build, test, and enhance application features. Experience with cloud based architectures on OpenShift Kubernetes. Testing experience with distributed software applications. Strong experience with Unix or Linux.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Job Description Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3 year growth plan aligned to AI dense and edge to cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region by region plays (power constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid cooling ready plants (direct to chip/immersion interfaces), heat recovery and WUE optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory built modules, rapid deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as a service commercial models (Energy as a Service, Cooling as a Service, Availability SLAs). Go to Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment specific plays for retrofits vs. greenfield. Equip regional and cross business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win room rituals. Create pursuit frameworks for campus scale programs and multi region frameworks with hyperscalers and Tier 1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co innovation roadmaps with customers and partners. Build a matrixed, high performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI dense infrastructure (GPU clusters, high density racks), liquid cooling ecosystems, hybrid/on site energy, and AIOps/DCIM operations. Strong commercial acumen: multi stakeholder complex deal shaping, partner led sales, and outcome based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Equal Opportunity Statement We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
17/05/2026
Full time
Job Description Data Centre Segment Head This is a rare and exciting opportunity to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. As the Data Centre Segment Head, you will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualize market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. Your Responsibilities Strategic Leadership & Positioning Own the global Data Centre segment strategy, including vision, value proposition and 3 year growth plan aligned to AI dense and edge to cloud market dynamics. Map Hitachi's current position vs. priority competitors; identify differentiation rooted in energy resilience, high density cooling readiness, digital operations (AIOps), and lifecycle services. Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice for sustainable, AI ready data centres. Own and evolve the Hitachi for Data Centre Market positioning. Market, Customer & Ecosystem Lead market segmentation (hyperscalers, colocation, enterprise, telco/edge, industrial) and define region by region plays (power constrained metros, new build clusters, edge corridors). Help Hitachi establish key executive relationships with utilities, developers, real estate investment trusts (REITs), engineering, procurement, and construction partnerships (EPCs), OEMs, chipmakers, and cloud providers to shape joint opportunities and partnerships. Establish customer advisory boards to validate solution roadmaps. Portfolio & Solution Development (OT IT) Support Support cross Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate: Energy & Power: grid interconnects, microgrids, battery storage, renewables, and power quality systems. Thermal & Mechanical: liquid cooling ready plants (direct to chip/immersion interfaces), heat recovery and WUE optimized designs. Digital & AI: AIOps/DCIM, digital twins, predictive maintenance, energy optimization, and carbon reporting. Edge & Modular: factory built modules, rapid deployment pods, and distributed site orchestration. Prioritize proprietary digital services and as a service commercial models (Energy as a Service, Cooling as a Service, Availability SLAs). Go to Market & Commercial Acceleration Build the global GTM plan (offer, partners, marketing), including segment specific plays for retrofits vs. greenfield. Equip regional and cross business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win room rituals. Create pursuit frameworks for campus scale programs and multi region frameworks with hyperscalers and Tier 1 colocators. Partnerships & Alliances Help Hitachi create a partner ecosystem spanning cooling technology, power systems, construction/modular, software & observability, and service partners. Facilitate co innovation roadmaps with customers and partners. Build a matrixed, high performing virtual team across regions and business units; coach for segment excellence. Champion safety and integrity as core values; model inclusivity and cross cultural collaboration. Your Background Data Centre domain mastery across design, build, power, cooling, operations, and services, with a track record of influencing C suite decisions. Demonstrated experience crafting segment strategies and scaling integrated OT IT solution portfolios. Working knowledge of AI dense infrastructure (GPU clusters, high density racks), liquid cooling ecosystems, hybrid/on site energy, and AIOps/DCIM operations. Strong commercial acumen: multi stakeholder complex deal shaping, partner led sales, and outcome based contracting. Excellent executive communication; proven ability to influence across cultures and time zones. English fluency; Japanese proficiency is a plus. Equal Opportunity Statement We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Description We are looking for a highly motivated IAM Engineer to join the IT Engineering team and provide a world class end user technology experience. You will be responsible for designing, implementing, and maintaining our organization's IAM systems and processes, ensuring the security and integrity of our systems and data by managing user identities, access privileges, and enforcing authentication and authorization mechanisms. Your role will be pivotal in delivering the team's mission to empower Checkout employees to deliver exceptional results efficiently and effectively any time, anywhere. How you'll make an impact Administration of Checkout's Identity platform, including Okta and our joiner, mover leaver process Collaborate with cross-functional teams to gather IAM requirements and translate them into technical designs. Ongoing integration of applications to use SSO with Okta, including liaising with application owners to gather requirements and develop integration approaches. Develop and maintain user account provisioning and deprovisioning processes. Implement automated workflows and approval processes using Okta workflows for user onboarding, role changes, and offboarding. Conduct periodic access reviews to ensure adherence to least privilege and separation of duties principles. Manage user identities, roles, groups, and access policies across various systems and platforms. Establish and enforce access control policies, including role-based access control (RBAC) and attribute-based access control (ABAC). Implement and manage device trust and assurance rules within Okta Identity Engine Monitor IAM systems and processes for security vulnerabilities, potential threats, and compliance issues. Develop and maintain documentation, including policies, procedures, and guidelines related to IAM practices. Work closely with InfoSec team to ensure seamless execution of IAM-related tasks and controls for audits such as PCI DSS, ISO 27001, and SOC 2 Type II. Collaborate with Security Operations team to respond to security incidents and conduct forensic investigations, if required. Collaborate with internal stakeholders, including IT teams, application owners, and business units, to understand their IAM needs. Provide support and troubleshooting assistance for IAM-related issues and incidents. Train end users on IAM practices, tools, and self-service capabilities. What we're looking for Hands-on experience with Okta, including Okta Identity Engine, Okta Org-to-Org, Okta Workflows, and Okta Device Access. Strong background in integrating identity applications using protocols such as SAML, OIDC/OAuth, and SCIM. Proven expertise in managing platform identity and access controls across cloud environments, including AWS IAM, GCP IAM, and other major platforms. Proficiency in scripting and automation using languages like Node.js, Python, or PowerShell, leveraging config-as-code and policy-as-code principles (e.g., Terraform, CI/CD pipelines) to operate consistently at scale. Excellent problem-solving and troubleshooting skills, with the ability to resolve complex IAM-related issues efficiently. A proactive mindset with a passion for continuous learning and staying ahead of evolving trends, tools, and technologies. Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Experience operating within regulated environments (e.g., Finance, Banking, Insurance), ensuring compliance with standards and frameworks.
17/05/2026
Full time
Job Description We are looking for a highly motivated IAM Engineer to join the IT Engineering team and provide a world class end user technology experience. You will be responsible for designing, implementing, and maintaining our organization's IAM systems and processes, ensuring the security and integrity of our systems and data by managing user identities, access privileges, and enforcing authentication and authorization mechanisms. Your role will be pivotal in delivering the team's mission to empower Checkout employees to deliver exceptional results efficiently and effectively any time, anywhere. How you'll make an impact Administration of Checkout's Identity platform, including Okta and our joiner, mover leaver process Collaborate with cross-functional teams to gather IAM requirements and translate them into technical designs. Ongoing integration of applications to use SSO with Okta, including liaising with application owners to gather requirements and develop integration approaches. Develop and maintain user account provisioning and deprovisioning processes. Implement automated workflows and approval processes using Okta workflows for user onboarding, role changes, and offboarding. Conduct periodic access reviews to ensure adherence to least privilege and separation of duties principles. Manage user identities, roles, groups, and access policies across various systems and platforms. Establish and enforce access control policies, including role-based access control (RBAC) and attribute-based access control (ABAC). Implement and manage device trust and assurance rules within Okta Identity Engine Monitor IAM systems and processes for security vulnerabilities, potential threats, and compliance issues. Develop and maintain documentation, including policies, procedures, and guidelines related to IAM practices. Work closely with InfoSec team to ensure seamless execution of IAM-related tasks and controls for audits such as PCI DSS, ISO 27001, and SOC 2 Type II. Collaborate with Security Operations team to respond to security incidents and conduct forensic investigations, if required. Collaborate with internal stakeholders, including IT teams, application owners, and business units, to understand their IAM needs. Provide support and troubleshooting assistance for IAM-related issues and incidents. Train end users on IAM practices, tools, and self-service capabilities. What we're looking for Hands-on experience with Okta, including Okta Identity Engine, Okta Org-to-Org, Okta Workflows, and Okta Device Access. Strong background in integrating identity applications using protocols such as SAML, OIDC/OAuth, and SCIM. Proven expertise in managing platform identity and access controls across cloud environments, including AWS IAM, GCP IAM, and other major platforms. Proficiency in scripting and automation using languages like Node.js, Python, or PowerShell, leveraging config-as-code and policy-as-code principles (e.g., Terraform, CI/CD pipelines) to operate consistently at scale. Excellent problem-solving and troubleshooting skills, with the ability to resolve complex IAM-related issues efficiently. A proactive mindset with a passion for continuous learning and staying ahead of evolving trends, tools, and technologies. Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Experience operating within regulated environments (e.g., Finance, Banking, Insurance), ensuring compliance with standards and frameworks.
The closing date is 28 May 2026 An exciting opportunity has become available to join South Central Ambulance Service NHS Foundation Trust as a Dispatch Support Assistant. We would be looking for successful candidates to start on our 27th July 2026 course. Dispatch Support Assistants are a vital link between a medical emergency occurring and help arriving at the scene. The Dispatch Support Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day is the same. You will be dealing with medical emergencies, traumatic events and major incidents; prioritising your workload and ensuring patients receive the right response, first time, every time. This is a highly pressurised and quick moving role where you will need to keep a calm and level headed approach. Please note: This role does not support remote working. You will need to be available to work from our Emergency Operations Centre in Otterbourne, Hampshire. Please use the link below to watch our video about the Dispatch Support Assistant role. Main duties of the job As a Dispatch Support Assistant based in Otterbourne, Hampshire, you will assist your team in assigning ambulance resources to patients. You will use radio, text, telephone and computer aided dispatch systems to communicate with ambulance crews, ensuring they have the details and resources they need to treat the patients they are attending. Working in this role will expose you to a range of emergency incidents. You could be assigning an ambulance to a patient who has fallen or sending multiple resources to a cardiac arrest. You will need to think logically and tactically as you manage a workload that changes by the second. It is essential that you are able to multitask and manage tasks with competing priorities. About us Benefits we offer: Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access to continual professional development within SCAS and the wider NHS. Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team. NHS Discounts in over 200 stores saving money on holidays, days out, car insurance, restaurants, clothing and much more. Ability to join our staff networking groups (as a member, ally or just for interest). Corporate Induction It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability). All new starters need to attend our Corporate Induction in person, this is held over one and a half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed. Please note - depending on your role additional training may be required following on from your corporate induction. Job responsibilities Roles and responsibilities of a Dispatch Support Assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties. Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher. Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged. To be successful in this role we require candidates to meet the following criteria: Competent in the use of IT systems. GCSE grades 4-9 or equivalent in Maths and English. Customer service experience from a telephone or face to face role. Ability to multi task and manage competing priorities. Good knowledge of geographical area. Good written and verbal communication skills. Ability to listen and record information accurately. Qualifications GCSE grades 4-9 or equivalent in Maths and English. NHS Pathways Licence. NVQ 2/3 in Customer Care, Contact Centre Operations or Call Handling Operations. Knowledge & Experience Customer Service experience from a telephone based or face to face role. Competent in the use of IT systems. Good Knowledge of geographical area. Demonstrable ability to multitask and manage competing priorities. Demonstrable Experience of working in a time pressured environment. Previous experience of working in an Emergency Communications Centre or Call Centre. Previous experience of using Emergency Dispatch IT Systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name South Central Ambulance Service NHS Foundation Trust £25,760 to £27,476 a year pro rata per annum
17/05/2026
Full time
The closing date is 28 May 2026 An exciting opportunity has become available to join South Central Ambulance Service NHS Foundation Trust as a Dispatch Support Assistant. We would be looking for successful candidates to start on our 27th July 2026 course. Dispatch Support Assistants are a vital link between a medical emergency occurring and help arriving at the scene. The Dispatch Support Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services. No one day is the same. You will be dealing with medical emergencies, traumatic events and major incidents; prioritising your workload and ensuring patients receive the right response, first time, every time. This is a highly pressurised and quick moving role where you will need to keep a calm and level headed approach. Please note: This role does not support remote working. You will need to be available to work from our Emergency Operations Centre in Otterbourne, Hampshire. Please use the link below to watch our video about the Dispatch Support Assistant role. Main duties of the job As a Dispatch Support Assistant based in Otterbourne, Hampshire, you will assist your team in assigning ambulance resources to patients. You will use radio, text, telephone and computer aided dispatch systems to communicate with ambulance crews, ensuring they have the details and resources they need to treat the patients they are attending. Working in this role will expose you to a range of emergency incidents. You could be assigning an ambulance to a patient who has fallen or sending multiple resources to a cardiac arrest. You will need to think logically and tactically as you manage a workload that changes by the second. It is essential that you are able to multitask and manage tasks with competing priorities. About us Benefits we offer: Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access to continual professional development within SCAS and the wider NHS. Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team. NHS Discounts in over 200 stores saving money on holidays, days out, car insurance, restaurants, clothing and much more. Ability to join our staff networking groups (as a member, ally or just for interest). Corporate Induction It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability). All new starters need to attend our Corporate Induction in person, this is held over one and a half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed. Please note - depending on your role additional training may be required following on from your corporate induction. Job responsibilities Roles and responsibilities of a Dispatch Support Assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties. Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher. Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged. To be successful in this role we require candidates to meet the following criteria: Competent in the use of IT systems. GCSE grades 4-9 or equivalent in Maths and English. Customer service experience from a telephone or face to face role. Ability to multi task and manage competing priorities. Good knowledge of geographical area. Good written and verbal communication skills. Ability to listen and record information accurately. Qualifications GCSE grades 4-9 or equivalent in Maths and English. NHS Pathways Licence. NVQ 2/3 in Customer Care, Contact Centre Operations or Call Handling Operations. Knowledge & Experience Customer Service experience from a telephone based or face to face role. Competent in the use of IT systems. Good Knowledge of geographical area. Demonstrable ability to multitask and manage competing priorities. Demonstrable Experience of working in a time pressured environment. Previous experience of working in an Emergency Communications Centre or Call Centre. Previous experience of using Emergency Dispatch IT Systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name South Central Ambulance Service NHS Foundation Trust £25,760 to £27,476 a year pro rata per annum
About the team In collaboration with the Group's key stakeholders, the Environmental, Social & Governance team is responsible for the design, preparation and management of the Group's ESG/Sustainability strategy and initiatives, in alignment with the Group's Purpose & Values and in support of the Group's approach to long term sustainability, value creation and resilience. What you will be doing? As the ESG and Sustainability Manager, you will lead the delivery of the Group wide ESG governance lifecycle. This includes the ESG Operating Framework, Sustainability Materiality Assessment and supporting the implementation of the resulting commitments, targets and initiatives within the Group's ESG and Sustainability Strategy. You will work closely with teams across the organisation to ensure effective coordination, communication and execution of activities within the established governance structure. The role reports to the Group Head of Sustainability and requires travel across all OSB Group locations. You will also provide oversight and direction to the Group's Senior ESG Content Specialist. Your responsibilities will include; Manage and continuously improve the Group's ESG Operating Framework, including the Sustainability materiality assessment, integrating outcomes into the ESG & Sustainability Strategy and Group operations and processes. Advise and support the business in identifying and responding to ESG and Sustainability risks and opportunities. Lead cross functional collaboration to drive successful delivery of ESG and Sustainability priorities across the Group. Take the lead on specific sustainability projects from time to time. Build strong, effective relationships with stakeholders to ensure alignment on ESG and Sustainability commitments, providing coaching where teams are less familiar with Sustainability concepts. Provide insight on ESG and Sustainability trends, targets and performance, to inform strategic direction. Design and implement a master plan for the Group's ESG commitments, initiatives and opportunities, aligned to defined outcomes and key results. Manage the operation of the Group ESG Forum, including meeting coordination and reporting pack preparation. Oversee the Group's approach to ESG ratings agencies and industry questionnaires (e.g., CDP, UNGC), ensuring efficient, high quality responses that enhance external ratings. Act as a role model, demonstrating passion and motivation for driving positive ESG and Sustainability outcomes. What's in it for you? We offer a base salary of £63000 - £73000 dependent on experience and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working be specific if appropriate Annual bonus opportunity Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Demonstrates strong motivation, proactivity and genuine passion for ESG and Sustainability, with a clear drive to achieve positive change. Highly action orientated and results driven, able to adapt quickly in a dynamic environment while maintaining a positive, solutions focused attitude. Consistently delivers excellent service and builds strong business partnerships through a proactive and collaborative approach. Advanced analytical ability, able to interpret issues and data, identify trends and opportunities, and translate these into practical, business focused recommendations. Applies sound judgement to assess options and proactively recommend alternative approaches where appropriate. Strong communication and presentation skills, able to tailor style to different audiences and convey complex information clearly. Diversity, Equity & Inclusion Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
17/05/2026
Full time
About the team In collaboration with the Group's key stakeholders, the Environmental, Social & Governance team is responsible for the design, preparation and management of the Group's ESG/Sustainability strategy and initiatives, in alignment with the Group's Purpose & Values and in support of the Group's approach to long term sustainability, value creation and resilience. What you will be doing? As the ESG and Sustainability Manager, you will lead the delivery of the Group wide ESG governance lifecycle. This includes the ESG Operating Framework, Sustainability Materiality Assessment and supporting the implementation of the resulting commitments, targets and initiatives within the Group's ESG and Sustainability Strategy. You will work closely with teams across the organisation to ensure effective coordination, communication and execution of activities within the established governance structure. The role reports to the Group Head of Sustainability and requires travel across all OSB Group locations. You will also provide oversight and direction to the Group's Senior ESG Content Specialist. Your responsibilities will include; Manage and continuously improve the Group's ESG Operating Framework, including the Sustainability materiality assessment, integrating outcomes into the ESG & Sustainability Strategy and Group operations and processes. Advise and support the business in identifying and responding to ESG and Sustainability risks and opportunities. Lead cross functional collaboration to drive successful delivery of ESG and Sustainability priorities across the Group. Take the lead on specific sustainability projects from time to time. Build strong, effective relationships with stakeholders to ensure alignment on ESG and Sustainability commitments, providing coaching where teams are less familiar with Sustainability concepts. Provide insight on ESG and Sustainability trends, targets and performance, to inform strategic direction. Design and implement a master plan for the Group's ESG commitments, initiatives and opportunities, aligned to defined outcomes and key results. Manage the operation of the Group ESG Forum, including meeting coordination and reporting pack preparation. Oversee the Group's approach to ESG ratings agencies and industry questionnaires (e.g., CDP, UNGC), ensuring efficient, high quality responses that enhance external ratings. Act as a role model, demonstrating passion and motivation for driving positive ESG and Sustainability outcomes. What's in it for you? We offer a base salary of £63000 - £73000 dependent on experience and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working be specific if appropriate Annual bonus opportunity Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Demonstrates strong motivation, proactivity and genuine passion for ESG and Sustainability, with a clear drive to achieve positive change. Highly action orientated and results driven, able to adapt quickly in a dynamic environment while maintaining a positive, solutions focused attitude. Consistently delivers excellent service and builds strong business partnerships through a proactive and collaborative approach. Advanced analytical ability, able to interpret issues and data, identify trends and opportunities, and translate these into practical, business focused recommendations. Applies sound judgement to assess options and proactively recommend alternative approaches where appropriate. Strong communication and presentation skills, able to tailor style to different audiences and convey complex information clearly. Diversity, Equity & Inclusion Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
