Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
22/07/2026
Full time
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. CACI Ltd is a leading provider of information systems and marketing solutions and we are seeking a NetSuite Consultant to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team in a central London location to continue the implementation and migration to NetSuite across a diverse company with almost 1500 staff. CACI Ltd has invested in NetSuite as its cloud business platform of choice, covering key business processes from sales, project management and financials as a replacement for the various Legacy systems following multiple company acquisitions. In this role, you will help us implement, enhance, and migrate existing CRM, ERP, SRP, and CASE business processes to NetSuite and integrate new acquisitions. You will need to possess excellent communication and collaboration skills, deliver functional workshops, configure forms, roles, searches, and reports, design and develop workflows, and provide day-to-day support. You will have plenty of opportunities to apply and develop your knowledge and experience integrating business units with disparate requirements. Reporting to the Applications and Projects Manager in the Technology department and working alongside our team of NetSuite developers and administrators, you will work with the various business units and closely with Finance to define needs, deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should have at least 3 years of hands-on NetSuite experience, be an out-of-the-box thinker, have a proactive approach, and love a challenge. Responsibilities Discover, design, and implement NetSuite (CRM, SRP, ERP and CASE) for new acquisitions and existing business unit processes. Review and enhance existing NetSuite processes. Perform data analysis, cleansing, mapping, importing, and migration using native NetSuite and third party applications. Build and maintain searches, reports, and role dashboards. Monitor the existing environment and test new releases to ensure our configurations remain operational. Provide end-user training, documentation, and support for NetSuite functionality and features. Research and evaluate new NetSuite features and technologies and provide recommendations for improvement. Work closely with the rest of the team to deliver high-quality solutions and services. Communicate effectively with internal and external stakeholders and manage expectations and feedback. Proactive in identifying and resolving issues. Skills At least 3 years of NetSuite administration experience, ideally with multiple new and complex deployments. Strong experience with workflows, custom attributes, forms and an awareness of SuiteScript. Be able to effectively use Sandbox environments for development and training. Excellent working knowledge of ERP and SRP processes. Great analytical, problem-solving, and troubleshooting skills. Strong written, verbal and presentation skills. Ability to document complex requirements simply. Experience with Financial processes. A collaborative worker. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/07/2026
Contractor
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, backend data flows, and support tiers across legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). 1, 2 Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue / CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About the role We're looking for a Sales Development (Lead) to lead and scale our growing SDR team. You'll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow. This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top of funnel excellence at ElevenLabs. You'll bring structure, coaching, and strategy to a high velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. If you're a player coach who thrives in fast paced environments, loves building and developing talent, and gets energy from seeing your team win - we'd love to hear from you. Responsibilities Lead and coach a team of SDRs with plans for continued headcount growth Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff Build onboarding, enablement, and coaching frameworks that set your team up for long-term success Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics Use data and tooling to continuously optimise strategy, outreach quality, and conversion rates Support go to market experimentation as we expand across customer segments and global markets Foster a team culture of curiosity, accountability, and continuous improvement Requirements 4+ years of experience in sales or business development, with at least 1-2 years in a management or team lead capacity Experience building or scaling high performing SDR or BDR teams in fast growing tech environments Strong understanding of outbound prospecting, especially to technical and enterprise personas Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques Excellent coaching and communication skills - you're energised by developing others Comfortable with ambiguity and pace - you thrive in high growth, rapidly changing environments A genuine passion for technology, innovation, and AI Bonus Experience in early stage or Series A-C startup environments Exposure to voice tech, AI, developer tools, or creative platforms Worked with globally distributed teams
22/07/2026
Full time
About the role We're looking for a Sales Development (Lead) to lead and scale our growing SDR team. You'll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow. This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top of funnel excellence at ElevenLabs. You'll bring structure, coaching, and strategy to a high velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. If you're a player coach who thrives in fast paced environments, loves building and developing talent, and gets energy from seeing your team win - we'd love to hear from you. Responsibilities Lead and coach a team of SDRs with plans for continued headcount growth Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff Build onboarding, enablement, and coaching frameworks that set your team up for long-term success Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics Use data and tooling to continuously optimise strategy, outreach quality, and conversion rates Support go to market experimentation as we expand across customer segments and global markets Foster a team culture of curiosity, accountability, and continuous improvement Requirements 4+ years of experience in sales or business development, with at least 1-2 years in a management or team lead capacity Experience building or scaling high performing SDR or BDR teams in fast growing tech environments Strong understanding of outbound prospecting, especially to technical and enterprise personas Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques Excellent coaching and communication skills - you're energised by developing others Comfortable with ambiguity and pace - you thrive in high growth, rapidly changing environments A genuine passion for technology, innovation, and AI Bonus Experience in early stage or Series A-C startup environments Exposure to voice tech, AI, developer tools, or creative platforms Worked with globally distributed teams
Rise Technical Recruitment Limited
City, Newcastle Upon Tyne
Deputy IT Director Newcastle upon Tyne £110,000 - £120,000 + £8,500 Car Allowance + Hybrid Working + Excellent Company Benefits Excellent opportunity for an accomplished IT Director or senior Head of IT to join a major national organisation in a highly influential leadership position, shaping and delivering its future technology and digital strategy. This organisation has operated successfully for more than 75 years and has established a significant national presence. It is now investing in the continued modernisation of its technology landscape, creating an opportunity for an experienced IT leader to deliver genuine business-wide transformation. Reporting directly to the Group IT Director, you will help define and deliver the organisation's IT and digital strategy across a complex, multi-site operation. You will lead senior technology functions covering development and infrastructure while acting as a trusted technology advisor to executive and divisional leadership teams. The role will combine strategic transformation with responsibility for dependable day to day technology services. You will oversee infrastructure, systems, cyber security, data governance, business continuity, suppliers and major technology programmes. The ideal candidate will have operated as an IT Director, Deputy IT Director or senior Head of IT within a large, multi-site organisation. You will have a proven record of leading major transformation programmes while maintaining secure, reliable and commercially effective IT operations. This is a rare opportunity to join the senior leadership team of a nationally recognised business and play a central role in defining how technology supports its next stage of growth. The Role: Helping define and deliver a Group-wide IT and digital strategy Acting as a senior technology advisor to executive and divisional leadership teams Leading transformation programmes across operational, commercial, finance and customer facing functions Overseeing infrastructure, networks, systems, development and IT support services Leading and developing the Heads of Development and Infrastructure Improving core ERP, CRM, document management and business systems Establishing strong cyber security, data governance and business continuity frameworks Managing major suppliers, technology contracts and commercial relationships Taking responsibility for IT budgets, return on investment and supplier performance Four days per week based in the Newcastle office, with one day working from home Occasional travel to regional offices and partner locations The Person: Previous experience as an IT Director, Deputy IT Director or senior Head of IT Leadership experience within a large, multi-site organisation Proven experience delivering business-wide IT transformation Strong knowledge of infrastructure, software development and operational IT delivery Experience managing ERP, CRM and integrated enterprise systems Strong understanding of cyber security, data governance and risk management Commercially astute, with experience managing budgets, suppliers and contracts Comfortable influencing and advising stakeholders at Board and executive level Strong leadership, change management and team development experience Experience within construction, housebuilding, property or another multi site industry would be advantageous We are an equal opportunities company and welcome applications from all suitable candidates.
22/07/2026
Full time
Deputy IT Director Newcastle upon Tyne £110,000 - £120,000 + £8,500 Car Allowance + Hybrid Working + Excellent Company Benefits Excellent opportunity for an accomplished IT Director or senior Head of IT to join a major national organisation in a highly influential leadership position, shaping and delivering its future technology and digital strategy. This organisation has operated successfully for more than 75 years and has established a significant national presence. It is now investing in the continued modernisation of its technology landscape, creating an opportunity for an experienced IT leader to deliver genuine business-wide transformation. Reporting directly to the Group IT Director, you will help define and deliver the organisation's IT and digital strategy across a complex, multi-site operation. You will lead senior technology functions covering development and infrastructure while acting as a trusted technology advisor to executive and divisional leadership teams. The role will combine strategic transformation with responsibility for dependable day to day technology services. You will oversee infrastructure, systems, cyber security, data governance, business continuity, suppliers and major technology programmes. The ideal candidate will have operated as an IT Director, Deputy IT Director or senior Head of IT within a large, multi-site organisation. You will have a proven record of leading major transformation programmes while maintaining secure, reliable and commercially effective IT operations. This is a rare opportunity to join the senior leadership team of a nationally recognised business and play a central role in defining how technology supports its next stage of growth. The Role: Helping define and deliver a Group-wide IT and digital strategy Acting as a senior technology advisor to executive and divisional leadership teams Leading transformation programmes across operational, commercial, finance and customer facing functions Overseeing infrastructure, networks, systems, development and IT support services Leading and developing the Heads of Development and Infrastructure Improving core ERP, CRM, document management and business systems Establishing strong cyber security, data governance and business continuity frameworks Managing major suppliers, technology contracts and commercial relationships Taking responsibility for IT budgets, return on investment and supplier performance Four days per week based in the Newcastle office, with one day working from home Occasional travel to regional offices and partner locations The Person: Previous experience as an IT Director, Deputy IT Director or senior Head of IT Leadership experience within a large, multi-site organisation Proven experience delivering business-wide IT transformation Strong knowledge of infrastructure, software development and operational IT delivery Experience managing ERP, CRM and integrated enterprise systems Strong understanding of cyber security, data governance and risk management Commercially astute, with experience managing budgets, suppliers and contracts Comfortable influencing and advising stakeholders at Board and executive level Strong leadership, change management and team development experience Experience within construction, housebuilding, property or another multi site industry would be advantageous We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, Back End data flows, and support tiers across Legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). [1, 2] Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue/CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/07/2026
Job Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem-including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/EX) Design Human-Centric Workflows: Architect end-to-end service journeys that prioritize usability, speed, and self-service for both external clients (CX) and internal staff (EX). Formulate Experience Indicators: Shift traditional metrics from basic SLAs to Experience Level Agreements (XLAs) that accurately measure user satisfaction and operational friction. Unified Service Blueprints: Produce comprehensive Service Design Packages (SDPs) mapping out user touchpoints, Back End data flows, and support tiers across Legacy and modern platforms. Service Build & Ecosystem Integration Lead ServiceNow Architecture: Drive the strategic design and structural layout of the ServiceNow ecosystem (including ITOM, ITSM, Customer Service Management, and HR Service Delivery). Orchestrate System Integration: Design workflows that seamlessly bridge ServiceNow with core business applications, ensuring smooth data exchanges with Siebel CRM, Oracle ERP, and Microsoft systems (Dynamics 365, M365, Teams). [1, 2] Optimize Catalogues & Portals: Oversee the structural design of intuitive Service Catalogues and modern Employee Centers to maximize user self-adoption. Service Testing, Validation & Governance Define Human-Centric SAC: Enforce rigorous Service Acceptance Criteria (SAC) that assess both technical stability and user-journey viability across all connected platforms. Validate End-to-End Testing: Spearhead Operational Acceptance Testing (OAT) and User Acceptance Testing (UAT) to catch and resolve workflow friction across integrated systems before deployment. Govern Platform Quality: Establish governance frameworks ensuring that custom technical builds do not compromise the integrity, data syncs, or upgrade paths of the core business platforms. Required Skills & Experience Experience: 8+ years in IT Service Architecture, Enterprise Service Design, or IT Management, with a proven history of leading large-scale transformational initiatives. Strong ability to balance organisational, process and technical dimensions when developing solutions to maximise business outcomes. ServiceNow Expertise: Deep architectural knowledge of the ServiceNow platform, with a strong preference for certifications like ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS). In particular, exceptional understanding of Catalogue/CMDB driven automation playbooks. Ecosystem Knowledge: Strong understanding of enterprise application integration, specifically how to bridge workflows across Siebel CRM, Oracle databases/ERP, and Microsoft enterprise solutions. Experience Management: Practical experience designing and implementing Experience Level Agreements (XLAs) and human-centred design frameworks. AI Proficiency: Power user able to demonstrate successful business value extraction from integrating AI deeply into cognitive workflows, utilizing advanced tools, context layers, and system integrations. Certifications: ITIL 4 Strategic Leader or Managing Professional certification is highly preferred. Leadership & Influence: Masterful stakeholder management skills with a demonstrated ability to influence C-suite executives, engage calmly and constructively with vendor partners and collaborate across business product owners & enterprise architecture teams. Demonstrate a strong commitment to servant-leadership, managing work across multi-cultural and disperse teams. Language(s): High proficiency in English is essential, both written and oral communication skills. Capability in other European languages would be advantageous. Dimensions Understand the business trends and determine the changes to the business process as well lead the discussion with management for changing the operating policies or the process to meet the necessary business requirements. Collaborate with business leaders, product managers, and operations teams to identify and evaluate high impact process initiatives. Support and advise OpCo's, Annuity & Service, Line of Business, Busines Services and Management regarding implementation of new processes, standards and (IT) systems. Design, implement and improve the Product, Services data processes and governance of data standards. Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision. Drives a culture of continuous improvement, learning and improvement and identifies performance trends, bottlenecks and true process costs. Owns and maintains important process documentation and data standards. Ensures this documentation is updated as processes and standards evolve. Communicates updates of processes to key stakeholders, users and provides training if needed. Develop Performance Metrics to measure the business process success and process improvements. And work cross-functionally to measure success consistently and accurately over time. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Overview Are you ready for what's next, now? We're looking for an FP&A AI & Transformation Manager for our office in Sheffield, UK. This is a full-time, onsite position. You'll join an awesome team to support our growing operations. About the role Aptean is investing heavily in its data and AI capability, built on a unified data platform (Microsoft Fabric) that brings together forecasting, CRM, professional services, and accounting data in one place. This role is primarily focused on transforming how our Finance function operates - moving from spreadsheet-driven month end and planning cycles (loaded into TM1) to dynamic, AI-assisted forecasting, performance insight and month end close periods. You will lead the transformation of how Finance produces and consumes analysis - setting the direction for the analytical layer that sits between our data platform and the business, and reshaping how Accounting and FP&A operate. This is a mandate to redesign the operating model: moving forecasting and reporting from manual assembly into a scaled, AI-augmented capability, and establishing the standards, tooling, and ways of working that determine how quickly leadership sees a coherent picture of financial performance. Key Responsibilities FP&A Transformation (Core Focus) Partner with FP&A to redesign the forecasting process - replacing manual Excel-based inputs with structured, governed models built on our UDP (Microsoft Fabric), whilst testing Microsoft latest planning capability in Fabric. Build and maintain multi-scenario forecast models (rolling forecasts, budget vs actuals, working forecast) that pull live data from CRM pipeline, PS capacity and bookings, and recurring revenue streams. Develop driver-based planning models that give FP&A real levers to stress-test assumptions - headcount, bookings, utilization & churn, rather than just adjusting prior-period numbers. Introduce AI-assisted variance commentary: automatically surfacing what changed, why, and where to focus - so FP&A can add judgement rather than narrate data. Supporting FP&A with the monthly and quarterly reporting packs - building automated, always-current versions that replace point-in-time spreadsheets. Actuals Bridging (Supporting Function) Work with Accounting to ensure month-end actuals land cleanly in the platform and flow through to FP&A and business-facing dashboards with minimal lag. Use AI-assisted workflows to automate the translation of closed-period accounting data into business commentary - variance to budget, prior period, and forecast. Flag data quality issues at source so that actuals can be trusted without manual reconciliation each cycle. Stakeholder Enablement Act as the product owner for Finance's reporting and planning tool needs (based on UDP data) - gathering requirements, prioritising, and delivering. Train and upskill FP&A team members to self-serve from apps and planning tools, reducing dependency on ad hoc data requests. Be the translator between what Finance needs and what the data platform can deliver. About you You have the financial rigour of a seasoned FP&A professional and the curiosity of someone who genuinely wants to rebuild how things work. You're frustrated by manual processes not because they're tedious, but because they get in the way of doing the interesting work. You're as comfortable in a data model as you are in a board-level conversation, and you know how to make numbers tell a story. Essential Significant hands-on FP&A experience - budgeting, forecasting, scenario modelling, and management reporting in a commercial environment. Strong analytical skills with proficiency in SQL and/or Python for data querying and modelling. Experience with Microsoft Fabric, Power BI, or a comparable modern data platform. Demonstrated ability to build or improve forecasting and planning processes, not just operate within them. Strong communicator - able to present financial insight clearly to senior stakeholders and work credibly with both Finance and Technology teams. Project management of FP&A tooling integration Desirable Experience applying AI or LLM tooling in a finance context - automated commentary, anomaly detection, natural language querying of financial data. Familiarity with SaaS or subscription business models: ARR, NRR, churn and recurring vs non-recurring revenue. Exposure to services businesses - understanding of utilisation, backlog, and capacity-driven revenue forecasting. Experience with CRM data (Salesforce or similar) as an input to revenue forecasting. A finance qualification (CIMA, ACCA, ACA) is advantageous but not required if experience is strong. What we offer A high-visibility role shaping how a global B2B software company plans, forecasts, and understands its performance. Access to a modern, unified data platform (Microsoft Fabric) spanning CRM, services, forecasting, and accounting data. A collaborative environment spanning FP&A, Analytics, Strategy, and Technology.
22/07/2026
Full time
Overview Are you ready for what's next, now? We're looking for an FP&A AI & Transformation Manager for our office in Sheffield, UK. This is a full-time, onsite position. You'll join an awesome team to support our growing operations. About the role Aptean is investing heavily in its data and AI capability, built on a unified data platform (Microsoft Fabric) that brings together forecasting, CRM, professional services, and accounting data in one place. This role is primarily focused on transforming how our Finance function operates - moving from spreadsheet-driven month end and planning cycles (loaded into TM1) to dynamic, AI-assisted forecasting, performance insight and month end close periods. You will lead the transformation of how Finance produces and consumes analysis - setting the direction for the analytical layer that sits between our data platform and the business, and reshaping how Accounting and FP&A operate. This is a mandate to redesign the operating model: moving forecasting and reporting from manual assembly into a scaled, AI-augmented capability, and establishing the standards, tooling, and ways of working that determine how quickly leadership sees a coherent picture of financial performance. Key Responsibilities FP&A Transformation (Core Focus) Partner with FP&A to redesign the forecasting process - replacing manual Excel-based inputs with structured, governed models built on our UDP (Microsoft Fabric), whilst testing Microsoft latest planning capability in Fabric. Build and maintain multi-scenario forecast models (rolling forecasts, budget vs actuals, working forecast) that pull live data from CRM pipeline, PS capacity and bookings, and recurring revenue streams. Develop driver-based planning models that give FP&A real levers to stress-test assumptions - headcount, bookings, utilization & churn, rather than just adjusting prior-period numbers. Introduce AI-assisted variance commentary: automatically surfacing what changed, why, and where to focus - so FP&A can add judgement rather than narrate data. Supporting FP&A with the monthly and quarterly reporting packs - building automated, always-current versions that replace point-in-time spreadsheets. Actuals Bridging (Supporting Function) Work with Accounting to ensure month-end actuals land cleanly in the platform and flow through to FP&A and business-facing dashboards with minimal lag. Use AI-assisted workflows to automate the translation of closed-period accounting data into business commentary - variance to budget, prior period, and forecast. Flag data quality issues at source so that actuals can be trusted without manual reconciliation each cycle. Stakeholder Enablement Act as the product owner for Finance's reporting and planning tool needs (based on UDP data) - gathering requirements, prioritising, and delivering. Train and upskill FP&A team members to self-serve from apps and planning tools, reducing dependency on ad hoc data requests. Be the translator between what Finance needs and what the data platform can deliver. About you You have the financial rigour of a seasoned FP&A professional and the curiosity of someone who genuinely wants to rebuild how things work. You're frustrated by manual processes not because they're tedious, but because they get in the way of doing the interesting work. You're as comfortable in a data model as you are in a board-level conversation, and you know how to make numbers tell a story. Essential Significant hands-on FP&A experience - budgeting, forecasting, scenario modelling, and management reporting in a commercial environment. Strong analytical skills with proficiency in SQL and/or Python for data querying and modelling. Experience with Microsoft Fabric, Power BI, or a comparable modern data platform. Demonstrated ability to build or improve forecasting and planning processes, not just operate within them. Strong communicator - able to present financial insight clearly to senior stakeholders and work credibly with both Finance and Technology teams. Project management of FP&A tooling integration Desirable Experience applying AI or LLM tooling in a finance context - automated commentary, anomaly detection, natural language querying of financial data. Familiarity with SaaS or subscription business models: ARR, NRR, churn and recurring vs non-recurring revenue. Exposure to services businesses - understanding of utilisation, backlog, and capacity-driven revenue forecasting. Experience with CRM data (Salesforce or similar) as an input to revenue forecasting. A finance qualification (CIMA, ACCA, ACA) is advantageous but not required if experience is strong. What we offer A high-visibility role shaping how a global B2B software company plans, forecasts, and understands its performance. Access to a modern, unified data platform (Microsoft Fabric) spanning CRM, services, forecasting, and accounting data. A collaborative environment spanning FP&A, Analytics, Strategy, and Technology.
Overview LOD is on a major growth curve as we expand our client base, our geographies and the scope of our services. We're looking to maintain this positive momentum by adding to our Client Solutions team, with the creation of a new Senior Client Solutions Manager role, focusing on strategic account management. This role sits within the wider Client Solutions team in LOD UK, which is responsible for all client facing activities. Two thirds of LOD UK's revenue comes from clients who already know and work with us, making account management an essential part of our go-to-market strategy. We are looking for a highly credible senior account manager to manage, develop and grow our relationships with a group of existing clients. You will work closely with the Client Solutions Director, the wider CS team and other key stakeholders across LOD and Consilio to build and execute account plans for your account list. You will have primary responsibility for delivering against these. To succeed, you will be someone who enjoys nurturing relationships with General Counsel and Heads of Legal in some of the world's largest companies. You will have a strategic mind and be able to identify and execute opportunities for future growth. You will also have a passion for delivering superior client experience and ensuring the client's voice is at the heart of future service development. This is an ideal opportunity for anyone who is looking for a genuinely client-facing role in the legal sector and the flexibility to use their full client development and sales skillset to make a personal impact in an ambitious company. This is a hybrid role based in our London office. Responsibilities Full account management responsibility for 5 - 10 strategic client accounts Create focused account plans for each client and own the rollout of these plans, with input from other LOD teams (and where relevant, the wider Consilio teams) Identify and pursue opportunities to generate additional profitable revenue and cross-sell LOD services (secondments and Structured Teams) Find ways to open doors for the wider Consilio Group services at your clients Lead all relationship and sales meetings with your clients, up to GC/Head of Legal level. Work closely with clients to understand their needs and design bespoke solutions. Collaborate effectively with LOD's People & Development team to ensure all client engagements are proactively managed. Collaborate effectively with LOD's Lawyer Recruitment & Engagement teams to convert sales opportunities. Design and execute creative approaches to strategic pitch opportunities and formal tenders. Lead all commercial negotiations with your clients Take an active role in LOD's client events and thought leadership, ensuring your client base has every opportunity to engage with us Work with global colleagues to identify ways of expanding client relationships into new territories. Qualifications Your Approach These are the things that we look for in the whole team working at LOD HQ: The ability to make an impact through taking ownership, good organisational skills and using initiative with a focus on the end result. Authentic and clear communication skills, emotional intelligence and the ability to build positive relationships both internally and externally. An ability to make wise decisions, seeing the big picture and root causes without losing your eye for detail. A curious personality and open mind to thrive, learn and engage in an entrepreneurial team and to find solutions to difficult problems. A genuine interest in the changing legal market and in ensuring that our LOD lawyers and clients receive the best possible experience throughout their dealings with us. A wish to develop long term relationships with lawyers and clients, taking the time to do so. Additional Qualifications and Skills In addition to the general attributes noted above, our ideal candidate for this role will also: Be highly commercial, with at least 5 years' experience in B2B account management/CRM roles. Have a track record of growing client revenues and profitability. Be able to build trust and rapport quickly with Heads of Legal, General Counsel and their teams. Be able to problem solve and think analytically, in order to tailor LOD's services to client needs. Have high impact communication, presentation and pitching skills. Be motivated by improvement and inspire and support colleagues to deliver a superior client experience. Enjoy working with sales data and communicating sector progress at management level. Have existing knowledge of the alternative legal sector or a drive to immerse yourself in this industry. Be educated to degree level.
22/07/2026
Full time
Overview LOD is on a major growth curve as we expand our client base, our geographies and the scope of our services. We're looking to maintain this positive momentum by adding to our Client Solutions team, with the creation of a new Senior Client Solutions Manager role, focusing on strategic account management. This role sits within the wider Client Solutions team in LOD UK, which is responsible for all client facing activities. Two thirds of LOD UK's revenue comes from clients who already know and work with us, making account management an essential part of our go-to-market strategy. We are looking for a highly credible senior account manager to manage, develop and grow our relationships with a group of existing clients. You will work closely with the Client Solutions Director, the wider CS team and other key stakeholders across LOD and Consilio to build and execute account plans for your account list. You will have primary responsibility for delivering against these. To succeed, you will be someone who enjoys nurturing relationships with General Counsel and Heads of Legal in some of the world's largest companies. You will have a strategic mind and be able to identify and execute opportunities for future growth. You will also have a passion for delivering superior client experience and ensuring the client's voice is at the heart of future service development. This is an ideal opportunity for anyone who is looking for a genuinely client-facing role in the legal sector and the flexibility to use their full client development and sales skillset to make a personal impact in an ambitious company. This is a hybrid role based in our London office. Responsibilities Full account management responsibility for 5 - 10 strategic client accounts Create focused account plans for each client and own the rollout of these plans, with input from other LOD teams (and where relevant, the wider Consilio teams) Identify and pursue opportunities to generate additional profitable revenue and cross-sell LOD services (secondments and Structured Teams) Find ways to open doors for the wider Consilio Group services at your clients Lead all relationship and sales meetings with your clients, up to GC/Head of Legal level. Work closely with clients to understand their needs and design bespoke solutions. Collaborate effectively with LOD's People & Development team to ensure all client engagements are proactively managed. Collaborate effectively with LOD's Lawyer Recruitment & Engagement teams to convert sales opportunities. Design and execute creative approaches to strategic pitch opportunities and formal tenders. Lead all commercial negotiations with your clients Take an active role in LOD's client events and thought leadership, ensuring your client base has every opportunity to engage with us Work with global colleagues to identify ways of expanding client relationships into new territories. Qualifications Your Approach These are the things that we look for in the whole team working at LOD HQ: The ability to make an impact through taking ownership, good organisational skills and using initiative with a focus on the end result. Authentic and clear communication skills, emotional intelligence and the ability to build positive relationships both internally and externally. An ability to make wise decisions, seeing the big picture and root causes without losing your eye for detail. A curious personality and open mind to thrive, learn and engage in an entrepreneurial team and to find solutions to difficult problems. A genuine interest in the changing legal market and in ensuring that our LOD lawyers and clients receive the best possible experience throughout their dealings with us. A wish to develop long term relationships with lawyers and clients, taking the time to do so. Additional Qualifications and Skills In addition to the general attributes noted above, our ideal candidate for this role will also: Be highly commercial, with at least 5 years' experience in B2B account management/CRM roles. Have a track record of growing client revenues and profitability. Be able to build trust and rapport quickly with Heads of Legal, General Counsel and their teams. Be able to problem solve and think analytically, in order to tailor LOD's services to client needs. Have high impact communication, presentation and pitching skills. Be motivated by improvement and inspire and support colleagues to deliver a superior client experience. Enjoy working with sales data and communicating sector progress at management level. Have existing knowledge of the alternative legal sector or a drive to immerse yourself in this industry. Be educated to degree level.
Mobile Business Development Manager Location: Horsham (8.30am - 17.30pm) Job Type: Full-time, Permanent Reporting to: Head of New Business Sales Are you a results-driven sales professional who loves the thrill of closing a new logo but also values the art of building long-term client relationships? Do you thrive in the fast-paced mobile technology sector? If so, we have the perfect opportunity for you. We are looking for a Mobile Business Development Manager Specialist to join our dynamic sales team. This is a role with both hunting and harvesting (80% New Business, 20% Account Management) elements to it , offering you the best of both worlds: the autonomy to hunt for exciting new logos and the platform to nurture and scale an existing client base. Why Join Us? We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. What You ll Do As a Mobile BDM Specialist, your time will be split evenly between driving fresh growth and maximizing our current partnerships: The Hunt (80% New Business Development) Own the Pipeline: Proactively prospect, engage, and secure new logo opportunities within your designated territory or sector. Close the Deal: Manage the full sales cycle from the initial cold outreach and discovery call right through to the final contract close. Be the Face of the Business: Attend face-to-face meetings, deliver compelling pitches, and professionally represent our brand. Keep it Clean: Maintain a strong, qualified pipeline (3x target value) with accurate CRM tracking and forecasting. The Harvest (20% Account Management) Nurture Relationships: Manage and protect a defined portfolio of existing customers, ensuring high levels of satisfaction and retention. Uncap Growth: Identify, pitch, and convert upsell and cross-sell opportunities within your accounts. Strategic Reviews: Conduct regular account performance reviews to ensure we are consistently delivering value. What We Are Looking For To hit the ground running, you will need: Mobile Sales Expertise: Proven experience as a Mobile BDM or in a field-based technology sales role. A Proven Track Record: Demonstrable success in both winning net-new logos and growing existing accounts year-on-year. Master Negotiator: Exceptional communication, presentation, and negotiation skills, with the confidence to engage stakeholders at all levels. A Self-Starter Mindset: Highly organized, disciplined with CRM data, and able to work independently while being a brilliant team player. How Your Success Will Be Measured We believe in clarity. You'll know exactly what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What s in it for You? Competitive base salary with an uncapped commission structure 50% off our Broadband & Utility packages, completely free after two years. 33 days holiday allowance including bank holidays. 5 additional days leave granted based upon length of service. £250 Bright Ideas Scheme. Kudos Employee Recognition Scheme Including Days Out. Buy & Sell holiday allowance scheme. Death in service benefit. Pension scheme. Complimentary fresh fruit, tea, and coffee. Eye care vouchers. Friday fridge. Company lunches. £1,000 Refer A Friend Scheme. Fun incentives. Paid Charity leave
21/07/2026
Full time
Mobile Business Development Manager Location: Horsham (8.30am - 17.30pm) Job Type: Full-time, Permanent Reporting to: Head of New Business Sales Are you a results-driven sales professional who loves the thrill of closing a new logo but also values the art of building long-term client relationships? Do you thrive in the fast-paced mobile technology sector? If so, we have the perfect opportunity for you. We are looking for a Mobile Business Development Manager Specialist to join our dynamic sales team. This is a role with both hunting and harvesting (80% New Business, 20% Account Management) elements to it , offering you the best of both worlds: the autonomy to hunt for exciting new logos and the platform to nurture and scale an existing client base. Why Join Us? We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. What You ll Do As a Mobile BDM Specialist, your time will be split evenly between driving fresh growth and maximizing our current partnerships: The Hunt (80% New Business Development) Own the Pipeline: Proactively prospect, engage, and secure new logo opportunities within your designated territory or sector. Close the Deal: Manage the full sales cycle from the initial cold outreach and discovery call right through to the final contract close. Be the Face of the Business: Attend face-to-face meetings, deliver compelling pitches, and professionally represent our brand. Keep it Clean: Maintain a strong, qualified pipeline (3x target value) with accurate CRM tracking and forecasting. The Harvest (20% Account Management) Nurture Relationships: Manage and protect a defined portfolio of existing customers, ensuring high levels of satisfaction and retention. Uncap Growth: Identify, pitch, and convert upsell and cross-sell opportunities within your accounts. Strategic Reviews: Conduct regular account performance reviews to ensure we are consistently delivering value. What We Are Looking For To hit the ground running, you will need: Mobile Sales Expertise: Proven experience as a Mobile BDM or in a field-based technology sales role. A Proven Track Record: Demonstrable success in both winning net-new logos and growing existing accounts year-on-year. Master Negotiator: Exceptional communication, presentation, and negotiation skills, with the confidence to engage stakeholders at all levels. A Self-Starter Mindset: Highly organized, disciplined with CRM data, and able to work independently while being a brilliant team player. How Your Success Will Be Measured We believe in clarity. You'll know exactly what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What s in it for You? Competitive base salary with an uncapped commission structure 50% off our Broadband & Utility packages, completely free after two years. 33 days holiday allowance including bank holidays. 5 additional days leave granted based upon length of service. £250 Bright Ideas Scheme. Kudos Employee Recognition Scheme Including Days Out. Buy & Sell holiday allowance scheme. Death in service benefit. Pension scheme. Complimentary fresh fruit, tea, and coffee. Eye care vouchers. Friday fridge. Company lunches. £1,000 Refer A Friend Scheme. Fun incentives. Paid Charity leave
Biotech / Life Sciences Location: Liverpool or London hybrid working Contract: Permanent, full-time Reporting to: Chief Operating Officer Have you built or transformed IT infrastructure within a regulated organisation? Are you ready to create an IT function from the ground up and shape how technology supports scientific discovery? Guilford Street Laboratories is looking for a hands on Head of IT to establish and lead our technology function as we enter our next phase of growth. The role The Head of IT is a newly created role and a pivotal hire for Guilford Street Laboratories. You will be responsible for establishing, leading and running the organisation's IT function from the ground up defining strategy, procuring and implementing infrastructure, and ensuring our systems and data are secure, compliant and fit for a regulated life sciences environment. This is a hands on leadership role. In the near term you will be the primary practitioner; over time you will recruit and develop a small team around you. You will work closely with scientific, operational and commercial colleagues to ensure technology actively enables the business. Key responsibilities Define and deliver the IT strategy, roadmap and budget. Build the IT function, including policies, processes and service standards. Design and implement networks, cloud platforms, servers, devices and communications systems. Manage Microsoft 365, Azure AD and wider cloud based services. Establish an effective IT service desk and provide hands on technical support. Develop cybersecurity, data protection and information security frameworks. Support UK GDPR, ISO 27001, GxP and other relevant regulatory requirements. Lead business continuity, disaster recovery, patching and vulnerability management. Select and implement systems such as ERP, CRM, HR and collaboration platforms. Support laboratory systems, scientific software, LIMS and electronic lab notebooks. Enable the secure integration of laboratory instruments and data acquisition systems. Develop an effective data architecture and governance framework. Manage technology suppliers, outsourced providers and commercial agreements. Recruit and lead future IT team members. About Guilford Street Laboratories Guilford Street Laboratories is a dynamic biotech / life sciences organisation committed to advancing scientific discovery and translating cutting edge research into real world impact. We operate at the intersection of rigorous science and operational excellence, and we are now building the infrastructure to support our next phase of growth. As we scale, technology and data capability are central to our ambitions. This is a rare opportunity to join us at the ground floor and shape our IT function from first principles. What we are looking for You will have: Significant experience building, leading or transforming an IT function. Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience). Experience within biotech, life sciences, pharmaceutical, medtech or another regulated industry. Strong knowledge of IT infrastructure, networking, virtualisation and end user computing. Hands on experience with cloud infrastructure, including Azure, AWS or GCP. Knowledge of cybersecurity frameworks such as ISO 27001, NIST or CIS. Experience supporting UK GDPR and information security compliance. Experience selecting and implementing business applications. Strong vendor and outsourced service provider management skills. The ability to explain technical subjects clearly to non technical stakeholders. A practical, commercially aware and solutions focused approach. Experience with LIMS, ELN platforms, laboratory systems, GxP, MHRA guidance or FDA 21 CFR Part 11 would be particularly valuable. What's next? If you are an experienced IT leader who enjoys combining strategy with hands on delivery, apply today and help build the technology foundations for Guilford Street Laboratories' future.
21/07/2026
Full time
Biotech / Life Sciences Location: Liverpool or London hybrid working Contract: Permanent, full-time Reporting to: Chief Operating Officer Have you built or transformed IT infrastructure within a regulated organisation? Are you ready to create an IT function from the ground up and shape how technology supports scientific discovery? Guilford Street Laboratories is looking for a hands on Head of IT to establish and lead our technology function as we enter our next phase of growth. The role The Head of IT is a newly created role and a pivotal hire for Guilford Street Laboratories. You will be responsible for establishing, leading and running the organisation's IT function from the ground up defining strategy, procuring and implementing infrastructure, and ensuring our systems and data are secure, compliant and fit for a regulated life sciences environment. This is a hands on leadership role. In the near term you will be the primary practitioner; over time you will recruit and develop a small team around you. You will work closely with scientific, operational and commercial colleagues to ensure technology actively enables the business. Key responsibilities Define and deliver the IT strategy, roadmap and budget. Build the IT function, including policies, processes and service standards. Design and implement networks, cloud platforms, servers, devices and communications systems. Manage Microsoft 365, Azure AD and wider cloud based services. Establish an effective IT service desk and provide hands on technical support. Develop cybersecurity, data protection and information security frameworks. Support UK GDPR, ISO 27001, GxP and other relevant regulatory requirements. Lead business continuity, disaster recovery, patching and vulnerability management. Select and implement systems such as ERP, CRM, HR and collaboration platforms. Support laboratory systems, scientific software, LIMS and electronic lab notebooks. Enable the secure integration of laboratory instruments and data acquisition systems. Develop an effective data architecture and governance framework. Manage technology suppliers, outsourced providers and commercial agreements. Recruit and lead future IT team members. About Guilford Street Laboratories Guilford Street Laboratories is a dynamic biotech / life sciences organisation committed to advancing scientific discovery and translating cutting edge research into real world impact. We operate at the intersection of rigorous science and operational excellence, and we are now building the infrastructure to support our next phase of growth. As we scale, technology and data capability are central to our ambitions. This is a rare opportunity to join us at the ground floor and shape our IT function from first principles. What we are looking for You will have: Significant experience building, leading or transforming an IT function. Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience). Experience within biotech, life sciences, pharmaceutical, medtech or another regulated industry. Strong knowledge of IT infrastructure, networking, virtualisation and end user computing. Hands on experience with cloud infrastructure, including Azure, AWS or GCP. Knowledge of cybersecurity frameworks such as ISO 27001, NIST or CIS. Experience supporting UK GDPR and information security compliance. Experience selecting and implementing business applications. Strong vendor and outsourced service provider management skills. The ability to explain technical subjects clearly to non technical stakeholders. A practical, commercially aware and solutions focused approach. Experience with LIMS, ELN platforms, laboratory systems, GxP, MHRA guidance or FDA 21 CFR Part 11 would be particularly valuable. What's next? If you are an experienced IT leader who enjoys combining strategy with hands on delivery, apply today and help build the technology foundations for Guilford Street Laboratories' future.
Team: Chainalysis' Blockchain Foundations Team (BCF) is a Business Unit within Chainalysis focused on Alterya, an AI-powered fraud prevention platform helping financial institutions, fintechs, and cryptocurrency businesses detect and prevent scams before funds leave customer accounts. Alterya leverages advanced AI, behavioral analytics, and real-time intelligence to identify emerging fraud patterns and protect customers from increasingly sophisticated financial crime. As part of Chainalysis, we're building the next generation of fraud prevention technology that enables organizations to stay ahead of scammers while delivering seamless customer experiences. Role: As a Solutions Engineer, you will serve as a trusted technical advisor throughout the customer journey, partnering with prospects and customers from initial discovery through deployment and ongoing success. This hybrid pre- and post-sales role combines solution consulting, technical implementation, fraud prevention expertise, and customer enablement. You'll work closely with banks, fintechs, payment providers, and crypto businesses to understand their fraud challenges, design tailored solutions, and ensure successful implementation of Alterya's AI-powered platform. In this role, you'll: Partner with Account Executives and Sales teams to lead technical discovery sessions, product demonstrations, and solution workshops. Help customers evaluate Alterya's fraud detection capabilities and align solutions with their fraud prevention strategies. Design and implement customized fraud detection workflows using AI-driven behavioral intelligence and risk signals. Lead technical onboarding, API integrations, and deployment of Alterya's platform into customer environments. Collaborate with customer fraud, risk, engineering, and operations teams to ensure successful implementation and adoption. Advise customers on emerging fraud trends, scam typologies, and fraud prevention best practices. Troubleshoot technical issues and provide ongoing solution guidance throughout the customer lifecycle. Partner with Product and Engineering teams to share customer feedback and influence future product development. Document implementation best practices and contribute to scalable enablement resources. We're looking for candidates who have: Own Proof of Concepts (POCs) end to end, including planning, defining success criteria, execution, and successful completion. Enables sales teams through training, product education, and ongoing technical support. Work across multiple products, helping bundle solutions and bridge knowledge gaps between teams. Prioritizes high agency, ownership, and the ability to learn quickly over specific domain expertise. 3+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Technical Consultant, or similar. Experience working with fraud prevention, financial crime, payments, banking, fintech, or cryptocurrency solutions. Experience integrating SaaS platforms using APIs and supporting technical implementations. Strong understanding of fraud detection, transaction monitoring, AML, scam prevention, or risk management concepts. Ability to translate complex technical concepts into business value for both technical and non-technical stakeholders. Excellent problem-solving, troubleshooting, and customer communication skills. Experience managing multiple customer engagements in a fast-paced environment. A proactive, self-driven mindset with strong collaboration skills across technical and commercial teams. Nice to have experience: Experience with AI or machine learning-powered fraud detection platforms. Knowledge of cryptocurrency, blockchain technology, or digital asset ecosystems. Experience with SQL, Python, or scripting languages. Familiarity with KYC, AML, transaction monitoring, or financial crime compliance solutions. Experience working with enterprise financial institutions or fintech organizations. Technologies we use: REST APIs Webhooks SQL Python Cloud-native SaaS platforms AI/ML fraud detection platforms CRM and customer success tools AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can't wait to meet you.
21/07/2026
Full time
Team: Chainalysis' Blockchain Foundations Team (BCF) is a Business Unit within Chainalysis focused on Alterya, an AI-powered fraud prevention platform helping financial institutions, fintechs, and cryptocurrency businesses detect and prevent scams before funds leave customer accounts. Alterya leverages advanced AI, behavioral analytics, and real-time intelligence to identify emerging fraud patterns and protect customers from increasingly sophisticated financial crime. As part of Chainalysis, we're building the next generation of fraud prevention technology that enables organizations to stay ahead of scammers while delivering seamless customer experiences. Role: As a Solutions Engineer, you will serve as a trusted technical advisor throughout the customer journey, partnering with prospects and customers from initial discovery through deployment and ongoing success. This hybrid pre- and post-sales role combines solution consulting, technical implementation, fraud prevention expertise, and customer enablement. You'll work closely with banks, fintechs, payment providers, and crypto businesses to understand their fraud challenges, design tailored solutions, and ensure successful implementation of Alterya's AI-powered platform. In this role, you'll: Partner with Account Executives and Sales teams to lead technical discovery sessions, product demonstrations, and solution workshops. Help customers evaluate Alterya's fraud detection capabilities and align solutions with their fraud prevention strategies. Design and implement customized fraud detection workflows using AI-driven behavioral intelligence and risk signals. Lead technical onboarding, API integrations, and deployment of Alterya's platform into customer environments. Collaborate with customer fraud, risk, engineering, and operations teams to ensure successful implementation and adoption. Advise customers on emerging fraud trends, scam typologies, and fraud prevention best practices. Troubleshoot technical issues and provide ongoing solution guidance throughout the customer lifecycle. Partner with Product and Engineering teams to share customer feedback and influence future product development. Document implementation best practices and contribute to scalable enablement resources. We're looking for candidates who have: Own Proof of Concepts (POCs) end to end, including planning, defining success criteria, execution, and successful completion. Enables sales teams through training, product education, and ongoing technical support. Work across multiple products, helping bundle solutions and bridge knowledge gaps between teams. Prioritizes high agency, ownership, and the ability to learn quickly over specific domain expertise. 3+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Technical Consultant, or similar. Experience working with fraud prevention, financial crime, payments, banking, fintech, or cryptocurrency solutions. Experience integrating SaaS platforms using APIs and supporting technical implementations. Strong understanding of fraud detection, transaction monitoring, AML, scam prevention, or risk management concepts. Ability to translate complex technical concepts into business value for both technical and non-technical stakeholders. Excellent problem-solving, troubleshooting, and customer communication skills. Experience managing multiple customer engagements in a fast-paced environment. A proactive, self-driven mindset with strong collaboration skills across technical and commercial teams. Nice to have experience: Experience with AI or machine learning-powered fraud detection platforms. Knowledge of cryptocurrency, blockchain technology, or digital asset ecosystems. Experience with SQL, Python, or scripting languages. Familiarity with KYC, AML, transaction monitoring, or financial crime compliance solutions. Experience working with enterprise financial institutions or fintech organizations. Technologies we use: REST APIs Webhooks SQL Python Cloud-native SaaS platforms AI/ML fraud detection platforms CRM and customer success tools AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can't wait to meet you.
Business Development Manager Department: Sales National Employment Type: Permanent - Full Time Location: Deister UK HQ Reporting To: Head of Sales - UK & ROI Description Do you like the idea of working with great people on great solutions? We are on a mission to unlock more value for our customers through the power of our people and solutions. We are an independent growing family owned business with global geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. Based in our purpose built offices in Lincolnshire, deister has been at the forefront of the UK security sector for over 38 years. As a specialist design and manufacturing company, we develop and produce class leading solutions trusted across critical sectors and industry. With a reputation built on innovation, value engineering and trust, we are proud to be a leading provider of advanced identification solutions that protect people, assets, and infrastructure. Our product portfolio includes: Intelligent Key and Asset Management Solutions GovPass compliant and NPSA assured access control readers and credentials Long Range Vehicle Identification Systems Wireless Locking Systems Secure Physical and Mobile ID Platform Interested in joining deister? Learn more about us on our careers portal. What will you do? As a member of our sales team, you will play a vital role in driving business growth by developing new opportunities and building strong, long term client relationships. You will represent deister with professionalism and expertise at client meetings, trade shows and exhibitions, becoming a key face of our brand within the industry. With a deep understanding of our innovative product range, you'll work closely with both end users and resellers to understand their unique needs and deliver tailored, high impact solutions that address their specific security challenges. This is a diverse and rewarding opportunity for someone ready to shape new routes to market, with a particular focus on developing strong relationships with large integrators, installers and specifiers across the UK. Identifying and developing new business opportunities Understand the customer's pain points, challenges, and business goals Developing strategic relationships with security installers to support market growth Supporting clients with consultative, solution based advice Creating structured sales strategies to support ongoing business development Support and deliver training to installers, consultants and specifiers Where you are based remotely, you will be expected to travel to our UK headquarters in Spalding periodically, typically once or twice each quarter, for face to face project planning, collaboration workshops and other in person meetings as business needs arise. What will you bring? We've put together some criteria that we think is important for this role, but don't worry if your experience and expertise isn't an exact match. If you feel that you can add value to our role and to our business more broadly, we would welcome your application and be eager to learn more about you. Essential A minimum of 3 years of 'on the road' sales experience A background in developing business with system integrators and installation partners Highly self motivated, with strong organisational skills and the ability to work independently over sustained periods Ability to understand client challenges and deliver tailored solutions that meet business needs Proven ability to work independently and manage responsibilities from a home based office or within an office environment Comfortable working in a highly collaborative team where mutual support and shared success is valued Dynamic and engaging personality with a natural ability to build rapport and inspire trust from the first interaction Fluent in written and spoken English Full UK driving license Desirable Technical sales experience is a bonus, but not essential-we'll support the right candidate in building this capability Work with specification such as M&E, Consultants and Architects and ability to present CPD's Soft Skills Consultative questioning & presentation skills for both technical and non technical audiences Commercial acumen-able to balance customer value with margin discipline Disciplined CRM data integrity and forecasting Influencing and partner enablement mindset; comfortable training installers and end user Apply now Be part of a global team where your ambition and impact matter. With strong support and opportunities to grow, this is your chance to make a difference. Don't worry about ticking every box, if you meet most of the requirements, we want to hear from you. Why work for deister? Empowerment - join a global team that offers flexibility and constant opportunities to deepen your expertise. We're eager to learn about the talents, skills, and experiences that make you unique. Innovation - you thrive on turning big challenges into breakthrough ideas. We champion bold thinking, rapid experimentation, and inventive problem solving. Bring your fresh perspectives and we'll give you the runway to transform them into real world impact. Integrity - You're results driven, reliable, and straightforward, and you expect the same in return. We're committed to creating an environment where everyone feels appreciated, accepted, and free to be their authentic self. Competitive basic salary plus performance based incentives based on experience Car or mileage allowance Contribution to a company pension scheme Flexible working arrangements to support a healthy work life balance We promote flat hierarchies, open communication, and a collaborative culture built on mutual respect and constructive feedback. We'll set you up for success with a structured onboarding program and the support of experienced team members every step of the way. Enjoy a modern, welcoming work environment with complimentary refreshments including fresh fruit, coffee, water, and juices.
21/07/2026
Full time
Business Development Manager Department: Sales National Employment Type: Permanent - Full Time Location: Deister UK HQ Reporting To: Head of Sales - UK & ROI Description Do you like the idea of working with great people on great solutions? We are on a mission to unlock more value for our customers through the power of our people and solutions. We are an independent growing family owned business with global geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. Based in our purpose built offices in Lincolnshire, deister has been at the forefront of the UK security sector for over 38 years. As a specialist design and manufacturing company, we develop and produce class leading solutions trusted across critical sectors and industry. With a reputation built on innovation, value engineering and trust, we are proud to be a leading provider of advanced identification solutions that protect people, assets, and infrastructure. Our product portfolio includes: Intelligent Key and Asset Management Solutions GovPass compliant and NPSA assured access control readers and credentials Long Range Vehicle Identification Systems Wireless Locking Systems Secure Physical and Mobile ID Platform Interested in joining deister? Learn more about us on our careers portal. What will you do? As a member of our sales team, you will play a vital role in driving business growth by developing new opportunities and building strong, long term client relationships. You will represent deister with professionalism and expertise at client meetings, trade shows and exhibitions, becoming a key face of our brand within the industry. With a deep understanding of our innovative product range, you'll work closely with both end users and resellers to understand their unique needs and deliver tailored, high impact solutions that address their specific security challenges. This is a diverse and rewarding opportunity for someone ready to shape new routes to market, with a particular focus on developing strong relationships with large integrators, installers and specifiers across the UK. Identifying and developing new business opportunities Understand the customer's pain points, challenges, and business goals Developing strategic relationships with security installers to support market growth Supporting clients with consultative, solution based advice Creating structured sales strategies to support ongoing business development Support and deliver training to installers, consultants and specifiers Where you are based remotely, you will be expected to travel to our UK headquarters in Spalding periodically, typically once or twice each quarter, for face to face project planning, collaboration workshops and other in person meetings as business needs arise. What will you bring? We've put together some criteria that we think is important for this role, but don't worry if your experience and expertise isn't an exact match. If you feel that you can add value to our role and to our business more broadly, we would welcome your application and be eager to learn more about you. Essential A minimum of 3 years of 'on the road' sales experience A background in developing business with system integrators and installation partners Highly self motivated, with strong organisational skills and the ability to work independently over sustained periods Ability to understand client challenges and deliver tailored solutions that meet business needs Proven ability to work independently and manage responsibilities from a home based office or within an office environment Comfortable working in a highly collaborative team where mutual support and shared success is valued Dynamic and engaging personality with a natural ability to build rapport and inspire trust from the first interaction Fluent in written and spoken English Full UK driving license Desirable Technical sales experience is a bonus, but not essential-we'll support the right candidate in building this capability Work with specification such as M&E, Consultants and Architects and ability to present CPD's Soft Skills Consultative questioning & presentation skills for both technical and non technical audiences Commercial acumen-able to balance customer value with margin discipline Disciplined CRM data integrity and forecasting Influencing and partner enablement mindset; comfortable training installers and end user Apply now Be part of a global team where your ambition and impact matter. With strong support and opportunities to grow, this is your chance to make a difference. Don't worry about ticking every box, if you meet most of the requirements, we want to hear from you. Why work for deister? Empowerment - join a global team that offers flexibility and constant opportunities to deepen your expertise. We're eager to learn about the talents, skills, and experiences that make you unique. Innovation - you thrive on turning big challenges into breakthrough ideas. We champion bold thinking, rapid experimentation, and inventive problem solving. Bring your fresh perspectives and we'll give you the runway to transform them into real world impact. Integrity - You're results driven, reliable, and straightforward, and you expect the same in return. We're committed to creating an environment where everyone feels appreciated, accepted, and free to be their authentic self. Competitive basic salary plus performance based incentives based on experience Car or mileage allowance Contribution to a company pension scheme Flexible working arrangements to support a healthy work life balance We promote flat hierarchies, open communication, and a collaborative culture built on mutual respect and constructive feedback. We'll set you up for success with a structured onboarding program and the support of experienced team members every step of the way. Enjoy a modern, welcoming work environment with complimentary refreshments including fresh fruit, coffee, water, and juices.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing the Trainline Business Team Trainline Business helps organisations simplify and optimise business travel through smart, efficient rail solutions. As we continue to grow our presence across key markets, we're looking for a Strategic Business Development Manager to help accelerate our commercial growth by identifying new opportunities, expanding our customer base and shaping how we go to market. In this role, you'll work closely with the Global Head of Trainline Business to drive new business acquisition across mid market and enterprise organisations. Combining strategic thinking with hands on execution, you'll build meaningful relationships with senior stakeholders, uncover new routes to growth and help strengthen our commercial proposition. You'll also collaborate closely with teams across Marketing, Product and Customer Success to deliver a seamless customer experience and contribute to the continued evolution of our commercial function. In this role as the Strategic Business Development Manager, you will Drive sustainable revenue growth by developing and executing strategic business development plans aligned to commercial objectives and pipeline targets. Identify, engage and convert new business opportunities across mid market and enterprise organisations through targeted prospecting, account planning and relationship building. Build, manage and progress a high quality pipeline of opportunities, applying strong commercial judgement and maintaining momentum throughout the sales cycle. Explore new market segments, customer needs and growth opportunities, including strategic partnerships where they support broader business goals. Collaborate with colleagues across Marketing, Product and Customer Success to develop compelling customer propositions and ensure a smooth transition from acquisition to onboarding. Contribute commercial insight, market intelligence and strategic recommendations that help shape Trainline Business's approach to growth and market expansion. Support the development of scalable commercial processes, frameworks and playbooks that improve consistency, efficiency and long term performance. Represent Trainline Business externally, building trusted relationships with senior decision makers and positioning Trainline as a valued business travel partner. We'd love to hear from you if you have A strong track record of delivering new business growth within a B2B sales, business development or commercial role, ideally in a SaaS, technology, travel or mobility focused environment. Experience engaging and influencing senior stakeholders, with the ability to build credibility, trust and long term commercial relationships. Strong commercial acumen and a history of achieving ambitious revenue, pipeline or growth objectives through a strategic and data informed approach. Excellent communication, negotiation and stakeholder management skills, enabling you to navigate complex commercial conversations with confidence. Experience managing opportunities through a structured sales process, supported by effective use of CRM and pipeline management tools; Salesforce experience would be helpful. The ability to identify emerging opportunities, translate market insights into action and balance strategic thinking with hands on delivery. A proactive, resilient and self motivated approach, with the confidence to operate effectively in a fast paced and evolving business environment. A collaborative mindset and a genuine enthusiasm for helping build new capabilities, improve ways of working and contribute to the ongoing success of the wider commercial team. More information Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
21/07/2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing the Trainline Business Team Trainline Business helps organisations simplify and optimise business travel through smart, efficient rail solutions. As we continue to grow our presence across key markets, we're looking for a Strategic Business Development Manager to help accelerate our commercial growth by identifying new opportunities, expanding our customer base and shaping how we go to market. In this role, you'll work closely with the Global Head of Trainline Business to drive new business acquisition across mid market and enterprise organisations. Combining strategic thinking with hands on execution, you'll build meaningful relationships with senior stakeholders, uncover new routes to growth and help strengthen our commercial proposition. You'll also collaborate closely with teams across Marketing, Product and Customer Success to deliver a seamless customer experience and contribute to the continued evolution of our commercial function. In this role as the Strategic Business Development Manager, you will Drive sustainable revenue growth by developing and executing strategic business development plans aligned to commercial objectives and pipeline targets. Identify, engage and convert new business opportunities across mid market and enterprise organisations through targeted prospecting, account planning and relationship building. Build, manage and progress a high quality pipeline of opportunities, applying strong commercial judgement and maintaining momentum throughout the sales cycle. Explore new market segments, customer needs and growth opportunities, including strategic partnerships where they support broader business goals. Collaborate with colleagues across Marketing, Product and Customer Success to develop compelling customer propositions and ensure a smooth transition from acquisition to onboarding. Contribute commercial insight, market intelligence and strategic recommendations that help shape Trainline Business's approach to growth and market expansion. Support the development of scalable commercial processes, frameworks and playbooks that improve consistency, efficiency and long term performance. Represent Trainline Business externally, building trusted relationships with senior decision makers and positioning Trainline as a valued business travel partner. We'd love to hear from you if you have A strong track record of delivering new business growth within a B2B sales, business development or commercial role, ideally in a SaaS, technology, travel or mobility focused environment. Experience engaging and influencing senior stakeholders, with the ability to build credibility, trust and long term commercial relationships. Strong commercial acumen and a history of achieving ambitious revenue, pipeline or growth objectives through a strategic and data informed approach. Excellent communication, negotiation and stakeholder management skills, enabling you to navigate complex commercial conversations with confidence. Experience managing opportunities through a structured sales process, supported by effective use of CRM and pipeline management tools; Salesforce experience would be helpful. The ability to identify emerging opportunities, translate market insights into action and balance strategic thinking with hands on delivery. A proactive, resilient and self motivated approach, with the confidence to operate effectively in a fast paced and evolving business environment. A collaborative mindset and a genuine enthusiasm for helping build new capabilities, improve ways of working and contribute to the ongoing success of the wider commercial team. More information Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Senior Corporate Business Development Manager Department: Revenue Employment Type: Permanent - Full Time Location: London Reporting To: Head of Desk Description Overview of the role This is an incredible opportunity to be a vital part of a market-leading sales team; the fastest growing division within a well-established global payments company. This is a strategic, client facing role where you will play a key part in driving growth, building relationships, and shaping the future of our Corporate offering. You will be responsible for driving new business opportunities, identify, engage, and onboard corporate clients with international payment and currency risk management requirements. You will act as a trusted advisor, helping businesses navigate currency volatility, optimise their FX and payment strategies, and unlock opportunities in global markets. This is an exciting opportunity for ambitious professionals who are motivated by targets and passionate about delivering measurable impact results in a fast-paced environment who is eager to grow their career. Key Responsibilities Strategy Development & Market Intelligence Client acquisition : Actively prospect, cold calling, and network to generate qualified leads and sales pipeline. Build strong relationships with CFOs, treasurers, and other decision makers to understand their FX requirements and deliver customised solutions. Market research and analysis: Conduct thorough research to identify potential markets and understand the competitive landscape. Keep up with industry trends that affect IFX Payments. Strategy development: Develop strategic plans to effectively target key markets and demographics. Collaborate with marketing and product teams to align sales strategies with broader business objectives. Negotiation and closure: Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs. Close deals and ensure all contractual elements are in place. Support the onboarding process to ensure a smooth transition onto our platform for clients. Target & Pipeline Management Target management: Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics and by proactive sales pipeline management CRM management & reporting: Maintain accurate records of sales activities and client interactions on CRM. Analyse sales data and reports to monitor performance and plan adjustments in strategies as necessary. KPIs & Pipeline: Report on key performance metrics and conversion rates. Continuously evaluate pipeline health and adjust prospecting strategies as needed. Compliance & Risk Management Regulatory: Keep abreast of regulations and requirements, through regular training to always ensure compliant. Due Diligence: Conduct due diligence on prospective clients to mitigate operational and credit risk. Success Measures Success in this role will be measured by: Revenue Growth: Achieving monthly and annual FX revenue targets. Client Acquisition: Number of new meetings and corporate clients onboarded within the set timeframe. Pipeline Development: Quality and value of opportunities generated and progressed. Skills, Knowledge and Expertise Requirements Proven track record of developing new business and meeting/exceeding sales targets within the deliverable FX market. Solid understanding of currency markets, hedging facilities, and international payments. Demonstrated ability to adopt a consultative sales approach who is a strong strategic thinking with the ability to align sales strategies with business objectives. Proficient in managing complex sales cycles from prospecting to closing. Self motivated and competitive, with a passion for winning business and growing revenue. Excellent verbal and written communication skills. Familiarity with CRM software and sales enablement tools. A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance. Adaptable, tenacious and flexible who can perform under pressure. Benefits 25 days' annual leave, plus bank holidays and an extra day off for your birthday! Holiday loyalty scheme. Life Insurance. Work abroad scheme. Enrolment into our pension scheme, which we offer via a salary exchange scheme. Access to a financial education, planning and coaching platform. Membership with Healthcare platform, which offers cash back on healthcare focused on dental, optical & physio, plus access to stress helplines, a virtual GP and more. Salary exchange nursery fees. Enhanced parental leave. Cycle to work. Benefit from IFX's Season Ticket Loan scheme, offering and interest free loan for travelling into and within London. Participation in the IFX annual discretionary bonus scheme (eligible after probation). Career development and progression tools. Company events - Sporting events, pub nights, seasonal parties, socials. Diversity & Inclusion We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.
21/07/2026
Full time
Senior Corporate Business Development Manager Department: Revenue Employment Type: Permanent - Full Time Location: London Reporting To: Head of Desk Description Overview of the role This is an incredible opportunity to be a vital part of a market-leading sales team; the fastest growing division within a well-established global payments company. This is a strategic, client facing role where you will play a key part in driving growth, building relationships, and shaping the future of our Corporate offering. You will be responsible for driving new business opportunities, identify, engage, and onboard corporate clients with international payment and currency risk management requirements. You will act as a trusted advisor, helping businesses navigate currency volatility, optimise their FX and payment strategies, and unlock opportunities in global markets. This is an exciting opportunity for ambitious professionals who are motivated by targets and passionate about delivering measurable impact results in a fast-paced environment who is eager to grow their career. Key Responsibilities Strategy Development & Market Intelligence Client acquisition : Actively prospect, cold calling, and network to generate qualified leads and sales pipeline. Build strong relationships with CFOs, treasurers, and other decision makers to understand their FX requirements and deliver customised solutions. Market research and analysis: Conduct thorough research to identify potential markets and understand the competitive landscape. Keep up with industry trends that affect IFX Payments. Strategy development: Develop strategic plans to effectively target key markets and demographics. Collaborate with marketing and product teams to align sales strategies with broader business objectives. Negotiation and closure: Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs. Close deals and ensure all contractual elements are in place. Support the onboarding process to ensure a smooth transition onto our platform for clients. Target & Pipeline Management Target management: Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics and by proactive sales pipeline management CRM management & reporting: Maintain accurate records of sales activities and client interactions on CRM. Analyse sales data and reports to monitor performance and plan adjustments in strategies as necessary. KPIs & Pipeline: Report on key performance metrics and conversion rates. Continuously evaluate pipeline health and adjust prospecting strategies as needed. Compliance & Risk Management Regulatory: Keep abreast of regulations and requirements, through regular training to always ensure compliant. Due Diligence: Conduct due diligence on prospective clients to mitigate operational and credit risk. Success Measures Success in this role will be measured by: Revenue Growth: Achieving monthly and annual FX revenue targets. Client Acquisition: Number of new meetings and corporate clients onboarded within the set timeframe. Pipeline Development: Quality and value of opportunities generated and progressed. Skills, Knowledge and Expertise Requirements Proven track record of developing new business and meeting/exceeding sales targets within the deliverable FX market. Solid understanding of currency markets, hedging facilities, and international payments. Demonstrated ability to adopt a consultative sales approach who is a strong strategic thinking with the ability to align sales strategies with business objectives. Proficient in managing complex sales cycles from prospecting to closing. Self motivated and competitive, with a passion for winning business and growing revenue. Excellent verbal and written communication skills. Familiarity with CRM software and sales enablement tools. A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance. Adaptable, tenacious and flexible who can perform under pressure. Benefits 25 days' annual leave, plus bank holidays and an extra day off for your birthday! Holiday loyalty scheme. Life Insurance. Work abroad scheme. Enrolment into our pension scheme, which we offer via a salary exchange scheme. Access to a financial education, planning and coaching platform. Membership with Healthcare platform, which offers cash back on healthcare focused on dental, optical & physio, plus access to stress helplines, a virtual GP and more. Salary exchange nursery fees. Enhanced parental leave. Cycle to work. Benefit from IFX's Season Ticket Loan scheme, offering and interest free loan for travelling into and within London. Participation in the IFX annual discretionary bonus scheme (eligible after probation). Career development and progression tools. Company events - Sporting events, pub nights, seasonal parties, socials. Diversity & Inclusion We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.
Job title: Business Development Manager Location : Dover Salary: up to 52,000 + annual bonus Hours : Monday to Friday, 37.5 hours per week Hybrid: Yes Benefits: 5 weeks annual leave + bank holidays Birthday leave Free parking Generous contributory pension scheme Private health care Life assurance Employee assistance programme Third party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Maintain engagement with customers to identify service improvements. Identify and qualify new leads through networking and market insights. Attend customer meetings 1-2 times per week. Support with the preparation of proposals, tenders and customer presentations. Support customer onboarding and align operational requirements. Attend 2-3 industry and trade events per year, ensuring leads are captured and followed up. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Support rate and tariff updates. Maintain accurate KPI tracking for customer accounts within the CRM. Gather and share market intelligence on competitors and opportunities. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Support strategic initiatives led by the Head of Business Development. Experience and skills required: Experience of account management or business development across Logistics, Supply Chain or Port operations. Strong relationship management skills. Understanding of basic financial principles. Passion for growth, innovation and developing new solutions. Strong analytical skills with the ability to interpret market data. Skilled in negotiation and constructive conflict management. Strong written and verbal communication skills. Excellent planning, organisation and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
21/07/2026
Full time
Job title: Business Development Manager Location : Dover Salary: up to 52,000 + annual bonus Hours : Monday to Friday, 37.5 hours per week Hybrid: Yes Benefits: 5 weeks annual leave + bank holidays Birthday leave Free parking Generous contributory pension scheme Private health care Life assurance Employee assistance programme Third party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Maintain engagement with customers to identify service improvements. Identify and qualify new leads through networking and market insights. Attend customer meetings 1-2 times per week. Support with the preparation of proposals, tenders and customer presentations. Support customer onboarding and align operational requirements. Attend 2-3 industry and trade events per year, ensuring leads are captured and followed up. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Support rate and tariff updates. Maintain accurate KPI tracking for customer accounts within the CRM. Gather and share market intelligence on competitors and opportunities. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Support strategic initiatives led by the Head of Business Development. Experience and skills required: Experience of account management or business development across Logistics, Supply Chain or Port operations. Strong relationship management skills. Understanding of basic financial principles. Passion for growth, innovation and developing new solutions. Strong analytical skills with the ability to interpret market data. Skilled in negotiation and constructive conflict management. Strong written and verbal communication skills. Excellent planning, organisation and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles. The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
We are recruiting on behalf of an ambitious and fast-growing business based in Birmingham that is looking for a driven and commercially sharp Business Development Manager to join their team. This is a high-impact role for someone who is hungry to win new business, build lasting client relationships, and play a central part in the growth of an exciting organisation. You will be responsible for identifying and pursuing new business opportunities, managing the full sales cycle from initial outreach through to close, and developing a strong pipeline of prospects. This is not a role for someone who wants to manage existing accounts and coast - it is for someone who genuinely loves the hunt and gets a real buzz from bringing in new business. Please note: This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. To apply, you must submit your application through the Consula platform. Key Responsibilities Identify, target, and pursue new business opportunities through a combination of outbound prospecting, networking, referrals, and inbound lead management. Manage the full sales cycle end-to-end - from initial contact and needs assessment through to proposal, negotiation, and close. Build and maintain a strong, well-qualified pipeline, keeping CRM records accurate and up to date at all times. Develop a deep understanding of the client's products and services and be able to articulate their value proposition clearly and compellingly to a range of audiences. Build strong, long-term relationships with key decision-makers and stakeholders at target organisations. Collaborate with internal teams - including marketing, product, and operations - to ensure a seamless client experience from first contact through to onboarding. Represent the business at industry events, conferences, and networking opportunities. Report on pipeline activity, revenue forecasts, and new business performance to senior leadership on a regular basis. What We Are Looking For Proven track record in a Business Development Manager, Sales Manager, or similar new business-focused role - with demonstrable results. Experience managing a full sales cycle in a B2B environment, with the ability to close deals at a senior level. Strong commercial acumen and the ability to understand client needs quickly and position solutions effectively. Excellent communication, presentation, and negotiation skills - you are confident in front of senior decision-makers and can adapt your style to different audiences. Self-motivated and target-driven, with the resilience and determination to keep going when deals take time. Proficient in CRM systems and comfortable working with data to manage and report on pipeline activity. London-based or able to commute to London regularly. What's On Offer Base salary of £55,000 - £75,000 depending on experience, plus uncapped commission. Hybrid working with genuine flexibility. A high-visibility role in a business that is growing fast and rewards performance. Real autonomy to build your own pipeline and shape the business development function. Competitive benefits package including pension, private healthcare, and generous holiday allowance. How to Apply This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. Applying is simple: 1. Head to Consula. com and create your free account - it only takes a few minutes. 2. Upload your CV and complete your professional profile. 3. Our AI will match you directly with the hiring organisation based on your skills and experience. 4. If you are a strong match, you will be connected directly - no agency, no middleman, no waiting around. Shortlisted candidates will be contacted within five working days.
20/07/2026
Full time
We are recruiting on behalf of an ambitious and fast-growing business based in Birmingham that is looking for a driven and commercially sharp Business Development Manager to join their team. This is a high-impact role for someone who is hungry to win new business, build lasting client relationships, and play a central part in the growth of an exciting organisation. You will be responsible for identifying and pursuing new business opportunities, managing the full sales cycle from initial outreach through to close, and developing a strong pipeline of prospects. This is not a role for someone who wants to manage existing accounts and coast - it is for someone who genuinely loves the hunt and gets a real buzz from bringing in new business. Please note: This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. To apply, you must submit your application through the Consula platform. Key Responsibilities Identify, target, and pursue new business opportunities through a combination of outbound prospecting, networking, referrals, and inbound lead management. Manage the full sales cycle end-to-end - from initial contact and needs assessment through to proposal, negotiation, and close. Build and maintain a strong, well-qualified pipeline, keeping CRM records accurate and up to date at all times. Develop a deep understanding of the client's products and services and be able to articulate their value proposition clearly and compellingly to a range of audiences. Build strong, long-term relationships with key decision-makers and stakeholders at target organisations. Collaborate with internal teams - including marketing, product, and operations - to ensure a seamless client experience from first contact through to onboarding. Represent the business at industry events, conferences, and networking opportunities. Report on pipeline activity, revenue forecasts, and new business performance to senior leadership on a regular basis. What We Are Looking For Proven track record in a Business Development Manager, Sales Manager, or similar new business-focused role - with demonstrable results. Experience managing a full sales cycle in a B2B environment, with the ability to close deals at a senior level. Strong commercial acumen and the ability to understand client needs quickly and position solutions effectively. Excellent communication, presentation, and negotiation skills - you are confident in front of senior decision-makers and can adapt your style to different audiences. Self-motivated and target-driven, with the resilience and determination to keep going when deals take time. Proficient in CRM systems and comfortable working with data to manage and report on pipeline activity. London-based or able to commute to London regularly. What's On Offer Base salary of £55,000 - £75,000 depending on experience, plus uncapped commission. Hybrid working with genuine flexibility. A high-visibility role in a business that is growing fast and rewards performance. Real autonomy to build your own pipeline and shape the business development function. Competitive benefits package including pension, private healthcare, and generous holiday allowance. How to Apply This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. Applying is simple: 1. Head to Consula. com and create your free account - it only takes a few minutes. 2. Upload your CV and complete your professional profile. 3. Our AI will match you directly with the hiring organisation based on your skills and experience. 4. If you are a strong match, you will be connected directly - no agency, no middleman, no waiting around. Shortlisted candidates will be contacted within five working days.
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UK's energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, technology will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities. Ofgem is on an exciting transformational journey. Within Digital, Data and Security Services, we are strengthening the foundations of our technology estate, building greater internal capability, and creating the platforms, services and governance needed to support a modern regulator. With a largely Microsoft and Azure-based environment, significant use of Salesforce, and major business transformation underway through the deployment of Workday, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital and technology maturity. As Chief Technology Officer, you will play a central role in leading Ofgem's technology and platform agenda. You will have responsibility for platform engineering, systems engineering, networks, firewalls, and architecture at all levels, ensuring that foundational technology supports the organisation's regulatory and delivery services. You will also lead the technical direction for major platform transformation, including Workday, which will replace existing finance and HR systems, while continuing to develop the organisation's use of Salesforce and CRM capability. This is a core CTO role with real breadth, complexity and influence. You will inherit a team that needs clear leadership, renewed confidence and stronger capability. The successful candidate will need to re-engage the team, hold people to account, improve ways of working and empower colleagues to deliver without always needing direct intervention. The role will require someone who can dip into detail where necessary, but who knows how to step back, create structure and enable the team to stand on its own. Job description You will be responsible for: Leading Ofgem's core technology and platform agenda, including platform engineering, systems engineering, networks, firewalls, architecture, and the technology foundations that support regulatory and delivery services. Providing technical leadership for major transformation programmes, including the deployment of Workday across finance and HR, while supporting the continued development of Salesforce and improved CRM capability. Building and developing the technology team by improving capability, cultucoordination,ce, processes and accountability within a team that has been through significant change. Leading the Technical Design Authority and setting architectural standards, ensuring Ofgem's technology blueprint and roadmap are fit for the future and that cloud capability is used more effectively. Managing demand, prioritisation and stakeholder expectations, recognising that the team cannot deliver everything and will need efficient,ernance, sequencing, and influence across the business. Controlling the spread of shadow IT by workintelligent,ctively with stakeholders, negotiating effectively, improving confidence in central technology, and preventing further uncontrolled technology adoption. Working across government, including with the Department for Energy Security and Net Zero, GDS, cross-government CTO groups, and the Pipeline Assurance Group, ensuring Ofgem remains connected to wider government technology direction. Managing suppliers and systems integrators effectively, bringing clarity, coordination, and commercial grip in a small but complex organisation. Looking ahead over the next three to five years, considering how emerging technology, including AI, can support more effective, efficient, and resilient services across Ofgem. We are looking for a credible, emotionally intelligent, and delivery-focused technology leader who can operate with trust, judgement, and influence. You may have built your career through business architecture, enterprise architecture, solutions architecture, or broader technology leadership, but you will bring strong Microsoft experience, an understanding of complex platform environments and the ability to lead through ambiguity. Government or wider public sector experience would be beneficial, but what matters most is your ability to lead people through change, influence senior stakeholders, build capability, and create confidence in technology as a strategic enabler. This is an opportunity to play a significant role in Ofgem's transformation, shaping the technology foundations of a critical government organisation at a time when its work has never been more important. Person specification Essential Criteria Demonstrate a track record of thought leadership in emerging technologies - such as AI, data platforms, cybersecurity, or cloud-native solutions (Lead Criteria) . Demonstrate leading the professionalisation of technology teams by developing processes, embedding modern ways of working, to ensure an organisation has the specialist frameworks and skills it needs (Lead Criteria) . Demonstrate leading the evolution and delivery of the existing comprehensive technology strategy and roadmap that aligns with an organisations short term needs and long-term aspirations, including influencing the business towards common corporate platforms. Strong ability to influence non-technical stakeholders: ability to translate technology strategy for non-technical business leaders, and gain buy-in. Cross government engagement includes representing Ofgem in government CTO/technology forums. Demonstrate making technology decisions that balance cost, functionality, and capability, guiding funding decisions and ensuring investments deliver long-term value. Demonstrate identifying emerging trends in technology, data, and cybersecurity, and evaluate their relevance and potential impact on an organisation and guide informed decision-making across technical and non-technical stakeholders. Provide strong commercial and supplier management across system integrators including Salesforce delivery partners and smaller specialist suppliers. Previous Microsoft/Azure environment experience. Desirable Criteria Demonstrate leading complex technology transformation initiatives. Government or wider PS experience would be helpful. This can be either through a role in Gov/PS, or by working closely with the sector.
20/07/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UK's energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, technology will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities. Ofgem is on an exciting transformational journey. Within Digital, Data and Security Services, we are strengthening the foundations of our technology estate, building greater internal capability, and creating the platforms, services and governance needed to support a modern regulator. With a largely Microsoft and Azure-based environment, significant use of Salesforce, and major business transformation underway through the deployment of Workday, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital and technology maturity. As Chief Technology Officer, you will play a central role in leading Ofgem's technology and platform agenda. You will have responsibility for platform engineering, systems engineering, networks, firewalls, and architecture at all levels, ensuring that foundational technology supports the organisation's regulatory and delivery services. You will also lead the technical direction for major platform transformation, including Workday, which will replace existing finance and HR systems, while continuing to develop the organisation's use of Salesforce and CRM capability. This is a core CTO role with real breadth, complexity and influence. You will inherit a team that needs clear leadership, renewed confidence and stronger capability. The successful candidate will need to re-engage the team, hold people to account, improve ways of working and empower colleagues to deliver without always needing direct intervention. The role will require someone who can dip into detail where necessary, but who knows how to step back, create structure and enable the team to stand on its own. Job description You will be responsible for: Leading Ofgem's core technology and platform agenda, including platform engineering, systems engineering, networks, firewalls, architecture, and the technology foundations that support regulatory and delivery services. Providing technical leadership for major transformation programmes, including the deployment of Workday across finance and HR, while supporting the continued development of Salesforce and improved CRM capability. Building and developing the technology team by improving capability, cultucoordination,ce, processes and accountability within a team that has been through significant change. Leading the Technical Design Authority and setting architectural standards, ensuring Ofgem's technology blueprint and roadmap are fit for the future and that cloud capability is used more effectively. Managing demand, prioritisation and stakeholder expectations, recognising that the team cannot deliver everything and will need efficient,ernance, sequencing, and influence across the business. Controlling the spread of shadow IT by workintelligent,ctively with stakeholders, negotiating effectively, improving confidence in central technology, and preventing further uncontrolled technology adoption. Working across government, including with the Department for Energy Security and Net Zero, GDS, cross-government CTO groups, and the Pipeline Assurance Group, ensuring Ofgem remains connected to wider government technology direction. Managing suppliers and systems integrators effectively, bringing clarity, coordination, and commercial grip in a small but complex organisation. Looking ahead over the next three to five years, considering how emerging technology, including AI, can support more effective, efficient, and resilient services across Ofgem. We are looking for a credible, emotionally intelligent, and delivery-focused technology leader who can operate with trust, judgement, and influence. You may have built your career through business architecture, enterprise architecture, solutions architecture, or broader technology leadership, but you will bring strong Microsoft experience, an understanding of complex platform environments and the ability to lead through ambiguity. Government or wider public sector experience would be beneficial, but what matters most is your ability to lead people through change, influence senior stakeholders, build capability, and create confidence in technology as a strategic enabler. This is an opportunity to play a significant role in Ofgem's transformation, shaping the technology foundations of a critical government organisation at a time when its work has never been more important. Person specification Essential Criteria Demonstrate a track record of thought leadership in emerging technologies - such as AI, data platforms, cybersecurity, or cloud-native solutions (Lead Criteria) . Demonstrate leading the professionalisation of technology teams by developing processes, embedding modern ways of working, to ensure an organisation has the specialist frameworks and skills it needs (Lead Criteria) . Demonstrate leading the evolution and delivery of the existing comprehensive technology strategy and roadmap that aligns with an organisations short term needs and long-term aspirations, including influencing the business towards common corporate platforms. Strong ability to influence non-technical stakeholders: ability to translate technology strategy for non-technical business leaders, and gain buy-in. Cross government engagement includes representing Ofgem in government CTO/technology forums. Demonstrate making technology decisions that balance cost, functionality, and capability, guiding funding decisions and ensuring investments deliver long-term value. Demonstrate identifying emerging trends in technology, data, and cybersecurity, and evaluate their relevance and potential impact on an organisation and guide informed decision-making across technical and non-technical stakeholders. Provide strong commercial and supplier management across system integrators including Salesforce delivery partners and smaller specialist suppliers. Previous Microsoft/Azure environment experience. Desirable Criteria Demonstrate leading complex technology transformation initiatives. Government or wider PS experience would be helpful. This can be either through a role in Gov/PS, or by working closely with the sector.
Machine Learning Engineer Place of work: Abu Dhabi, United Arab Emirates About Role: Insilico Medicine is seeking a Machine Learning Engineer to develop, support and improve predictive models and retrosynthesis in Chemistry & Biology. The candidate will write production-level Python code, run ML experiments, integrate new functionalities, and work with foundation models. The candidate will also provide technical support to the DevOps team and perform intra-team MLOps. Reports to: Team Lead in Cheminformatics Responsibilities: Develop and maintain the internal machine learning pipeline at production level to support drug discovery initiatives. Optimize, refactor, and debug existing Python code to enhance performance, scalability, and efficiency. Deploy ML models into the platform for real-world applications in chemistry and biology. Implement and fine-tune ML-dedicated algorithms in Python, ensuring high accuracy and robustness. Collaborate on MLOps practices to ensure seamless model integration, deployment, and continuous improvement. Education: Bachelor's, Master's, or PhD in a Machine Learning related field. Experience and Skills: Strong background in machine learning with practical application experience. 4+ years of experience in Python production-level development. Proficiency with coding standards such as PEP8 and Google style guide. Experience with NoSQL databases such as MongoDB. Experience working with Linux or other Unix-based operating systems. Proficiency in version control systems like Git. Hands on experience with NumPy, Pandas, PyTorch, and scikit learn. Solid understanding of object-oriented programming, design patterns, and software architecture best practices. Proactive attitude, strong problem solving skills, and commitment to continuous learning. Preferred Skills: Experience with deep learning frameworks and techniques. Familiarity with RDKit for cheminformatics and Plotly for data visualization. Hands on experience with Transformers, RNNs, CNNs, GNNs, and Gradient Boosting. Expertise in feature engineering and optimization techniques. Knowledge of cheminformatics and the drug discovery process. Ability to quickly learn and adapt to new libraries, tools, and emerging ML technologies. Experience in programming with C++ is an advantage. Please send your CV to Senior Machine Learning Scientist Place of work: TBD About Role: We are seeking a Senior Machine Learning Scientist with expertise in modern generative modelling and structure aware machine learning to develop advanced AI systems for modelling complex three dimensional molecular data. The role involves building deep learning approaches that operate on spatial molecular representations, integrating physical and geometric constraints, and supporting computational workflows. Reports to: Head of AI for Chemistry Solutions Responsibilities: Model Research & Development: Develop ML models to analyze 3D molecular structures and interactions. Design computational workflows to evaluate and prioritize candidate structures based on predicted structural and physicochemical properties. Build architectures that integrate multiple predictive tasks across structural modelling and interaction prediction. Develop representations and embeddings for complex molecular geometries and spatial relationships. Work with large scale structural datasets. Technical Leadership: Design scalable pipelines for training models on large structural datasets. Define modelling approaches that incorporate spatial context, interaction interfaces, and geometric constraints. Collaborate with engineers to ensure efficient training, inference, and integration into internal platforms. Research & Strategy: Stay up to date with advances in protein design, molecular ML, and geometric deep learning. Evaluate emerging methods such as all atom diffusion models, graph networks, and multimodal foundation models. Contribute to internal research directions and experimentation with new modelling paradigms for complex spatial data. Education: PhD or MS in Machine Learning, Computational Biology, Structural Biology, Computer Science, Biophysics, or related field. Experience and Skills: Strong experience developing ML models operating on 3D spatial or geometric data, including diffusion based generative models, graph neural networks, equivariant neural networks (SE(3)/SO(3 , and transformer based architectures applied to structured data. Proficiency with PyTorch. Understanding of molecular structure, spatial interactions, and physical constraints in molecular systems. Experience working with coordinate based structural datasets and molecular data formats. Experience with distributed training, model optimization, and high performance compute environments. Strong software engineering practices (Git, testing, reproducibility). Preferred Qualifications: Familiarity with modern ML approaches for macromolecular structure modelling and prediction, including systems such as AlphaFold. Exposure to emerging structure aware generative or modelling architectures in scientific ML. Experience with open source research systems used in structural modelling pipelines. Background in computational chemistry, structural biophysics, or molecular simulation. Experience developing geometry aware or constraint aware ML models. Contributions to open source ML or scientific computing projects. Please send your CV to Business Development Manager Place of work: Fully remote, open globally (Preferred: Japan, South Korea, Europe) About Role: We are scaling our Business Development team and are looking for commercially strong, technically fluent BD Managers to shape the adoption of AI driven platforms globally. The role focuses on outbound pipeline development, strategic partnerships, and representing AI technologies at conferences. Insilico is AI native, utilizing LLMs and AI agents for prospect research, segmentation, campaign personalization, follow ups, competitive analysis, and CRM optimization. Candidates should understand AI benchmarks and articulate performance metrics effectively. Key Responsibilities: Collaborate with Line Manager to design and execute sales strategies, including targeted email campaigns. Identify target groups, build prospect lists, and generate qualified sales leads. Qualify interest through inbound lead follow up, outbound calling, and email outreach. Secure meetings and product demonstrations with prospects and existing customers. Handle follow up and drive completion of contractual documents. Work closely with Legal, AI, Chemistry, Biology, R&D, and Alliance Management teams. Represent Insilico's AI platforms at international conferences and industry events. Maintain disciplined CRM records and provide pipeline updates to senior management. Adjust outreach strategy based on evolving business priorities. Required Experience: Industry Background: Experience in Big Pharma, biotech, or drug discovery, or AI solutions and data sales. Prior BD experience licensing or commercializing AI platform technologies. Commercial Capability: Demonstrated success in B2B sales with complex, multi stakeholder cycles. Proven ability to generate meetings and build a pipeline through outbound efforts. Experience selling complex technical platforms. Comfortable engaging scientific, technical, and executive audiences. Professional Skills: Strong communication, presentation, and networking; CRM discipline (Salesforce preferred); relevant graduate/postgraduate qualification preferred with interest in AI/ML in drug discovery. AI & Benchmark Proficiency (Required): Solid understanding of large language models (LLMs). Actively using generative AI tools or AI agents to optimize workflow productivity. Ability to discuss AI driven drug discovery platforms credibly in both technical and commercial contexts. Strong interest in AI benchmarking frameworks and performance validation. Comfortable interpreting and communicating benchmark results and comparative model performance. Data driven mindset to differentiate validated performance from marketing claims. Bonus Experience: Familiarity with Insilico's platforms (PandaOmics, Chemistry42, Generative Biologics, Science42, etc.). Experience in pharmaceutical contract negotiation. Background in AI driven drug discovery or computational platforms. Existing network within pharma BD or R&D leadership. Multilingual capabilities are a strong plus, particularly Japanese or Korean, and other major business languages in Europe and Asia. Profile We're Looking For: Genuinely interested in Pharma.AI and platform technologies. Motivated by Insilico Medicine's work. Self starter with minimal supervision. Creative in sourcing and outreach strategies. . click apply for full job details
20/07/2026
Full time
Machine Learning Engineer Place of work: Abu Dhabi, United Arab Emirates About Role: Insilico Medicine is seeking a Machine Learning Engineer to develop, support and improve predictive models and retrosynthesis in Chemistry & Biology. The candidate will write production-level Python code, run ML experiments, integrate new functionalities, and work with foundation models. The candidate will also provide technical support to the DevOps team and perform intra-team MLOps. Reports to: Team Lead in Cheminformatics Responsibilities: Develop and maintain the internal machine learning pipeline at production level to support drug discovery initiatives. Optimize, refactor, and debug existing Python code to enhance performance, scalability, and efficiency. Deploy ML models into the platform for real-world applications in chemistry and biology. Implement and fine-tune ML-dedicated algorithms in Python, ensuring high accuracy and robustness. Collaborate on MLOps practices to ensure seamless model integration, deployment, and continuous improvement. Education: Bachelor's, Master's, or PhD in a Machine Learning related field. Experience and Skills: Strong background in machine learning with practical application experience. 4+ years of experience in Python production-level development. Proficiency with coding standards such as PEP8 and Google style guide. Experience with NoSQL databases such as MongoDB. Experience working with Linux or other Unix-based operating systems. Proficiency in version control systems like Git. Hands on experience with NumPy, Pandas, PyTorch, and scikit learn. Solid understanding of object-oriented programming, design patterns, and software architecture best practices. Proactive attitude, strong problem solving skills, and commitment to continuous learning. Preferred Skills: Experience with deep learning frameworks and techniques. Familiarity with RDKit for cheminformatics and Plotly for data visualization. Hands on experience with Transformers, RNNs, CNNs, GNNs, and Gradient Boosting. Expertise in feature engineering and optimization techniques. Knowledge of cheminformatics and the drug discovery process. Ability to quickly learn and adapt to new libraries, tools, and emerging ML technologies. Experience in programming with C++ is an advantage. Please send your CV to Senior Machine Learning Scientist Place of work: TBD About Role: We are seeking a Senior Machine Learning Scientist with expertise in modern generative modelling and structure aware machine learning to develop advanced AI systems for modelling complex three dimensional molecular data. The role involves building deep learning approaches that operate on spatial molecular representations, integrating physical and geometric constraints, and supporting computational workflows. Reports to: Head of AI for Chemistry Solutions Responsibilities: Model Research & Development: Develop ML models to analyze 3D molecular structures and interactions. Design computational workflows to evaluate and prioritize candidate structures based on predicted structural and physicochemical properties. Build architectures that integrate multiple predictive tasks across structural modelling and interaction prediction. Develop representations and embeddings for complex molecular geometries and spatial relationships. Work with large scale structural datasets. Technical Leadership: Design scalable pipelines for training models on large structural datasets. Define modelling approaches that incorporate spatial context, interaction interfaces, and geometric constraints. Collaborate with engineers to ensure efficient training, inference, and integration into internal platforms. Research & Strategy: Stay up to date with advances in protein design, molecular ML, and geometric deep learning. Evaluate emerging methods such as all atom diffusion models, graph networks, and multimodal foundation models. Contribute to internal research directions and experimentation with new modelling paradigms for complex spatial data. Education: PhD or MS in Machine Learning, Computational Biology, Structural Biology, Computer Science, Biophysics, or related field. Experience and Skills: Strong experience developing ML models operating on 3D spatial or geometric data, including diffusion based generative models, graph neural networks, equivariant neural networks (SE(3)/SO(3 , and transformer based architectures applied to structured data. Proficiency with PyTorch. Understanding of molecular structure, spatial interactions, and physical constraints in molecular systems. Experience working with coordinate based structural datasets and molecular data formats. Experience with distributed training, model optimization, and high performance compute environments. Strong software engineering practices (Git, testing, reproducibility). Preferred Qualifications: Familiarity with modern ML approaches for macromolecular structure modelling and prediction, including systems such as AlphaFold. Exposure to emerging structure aware generative or modelling architectures in scientific ML. Experience with open source research systems used in structural modelling pipelines. Background in computational chemistry, structural biophysics, or molecular simulation. Experience developing geometry aware or constraint aware ML models. Contributions to open source ML or scientific computing projects. Please send your CV to Business Development Manager Place of work: Fully remote, open globally (Preferred: Japan, South Korea, Europe) About Role: We are scaling our Business Development team and are looking for commercially strong, technically fluent BD Managers to shape the adoption of AI driven platforms globally. The role focuses on outbound pipeline development, strategic partnerships, and representing AI technologies at conferences. Insilico is AI native, utilizing LLMs and AI agents for prospect research, segmentation, campaign personalization, follow ups, competitive analysis, and CRM optimization. Candidates should understand AI benchmarks and articulate performance metrics effectively. Key Responsibilities: Collaborate with Line Manager to design and execute sales strategies, including targeted email campaigns. Identify target groups, build prospect lists, and generate qualified sales leads. Qualify interest through inbound lead follow up, outbound calling, and email outreach. Secure meetings and product demonstrations with prospects and existing customers. Handle follow up and drive completion of contractual documents. Work closely with Legal, AI, Chemistry, Biology, R&D, and Alliance Management teams. Represent Insilico's AI platforms at international conferences and industry events. Maintain disciplined CRM records and provide pipeline updates to senior management. Adjust outreach strategy based on evolving business priorities. Required Experience: Industry Background: Experience in Big Pharma, biotech, or drug discovery, or AI solutions and data sales. Prior BD experience licensing or commercializing AI platform technologies. Commercial Capability: Demonstrated success in B2B sales with complex, multi stakeholder cycles. Proven ability to generate meetings and build a pipeline through outbound efforts. Experience selling complex technical platforms. Comfortable engaging scientific, technical, and executive audiences. Professional Skills: Strong communication, presentation, and networking; CRM discipline (Salesforce preferred); relevant graduate/postgraduate qualification preferred with interest in AI/ML in drug discovery. AI & Benchmark Proficiency (Required): Solid understanding of large language models (LLMs). Actively using generative AI tools or AI agents to optimize workflow productivity. Ability to discuss AI driven drug discovery platforms credibly in both technical and commercial contexts. Strong interest in AI benchmarking frameworks and performance validation. Comfortable interpreting and communicating benchmark results and comparative model performance. Data driven mindset to differentiate validated performance from marketing claims. Bonus Experience: Familiarity with Insilico's platforms (PandaOmics, Chemistry42, Generative Biologics, Science42, etc.). Experience in pharmaceutical contract negotiation. Background in AI driven drug discovery or computational platforms. Existing network within pharma BD or R&D leadership. Multilingual capabilities are a strong plus, particularly Japanese or Korean, and other major business languages in Europe and Asia. Profile We're Looking For: Genuinely interested in Pharma.AI and platform technologies. Motivated by Insilico Medicine's work. Self starter with minimal supervision. Creative in sourcing and outreach strategies. . click apply for full job details
Location: Daily Mail, HSK, London Contract Type: Full-time/Permanent About the Role The Senior Manager, Subscriber Intelligence & Forecasting owns the numbers that tell the business what is happening to its subscriber base and why. This role holds the single accountable view of the 12-week rolling forecast, churn attribution, and cohort lifetime value, output that reaches the Director of Customer Success, the Director of Acquisition, and the Group MD directly. This is one of three peer roles in the Customer Intelligence team, all reporting directly to the Director of Customer Success. There is no management layer between this role and the Director, and no reporting relationship with the other two roles in the team. Alignment with those peers is by agreement, not instruction; where the analytical view and the lifecycle strategy view genuinely conflict, that goes to the Director to resolve, not to a manager within the team. Main Responsibilities Forecasting Produce the 12-week rolling subscriber forecast and present it at the Director's fortnightly trading meeting. Provide the data inputs and analytical view that underpin the Director's long-term subscriber base model. Own forecast accuracy, iterating the model as actual subscriber base performance diverges from prediction. Churn attribution Own the churn number, with a mandate to understand and surface the upstream inputs, whether acquisition, product, or lifecycle intervention, that drive it. Provide the Acquisition team with a clear analytical view of how offer types, channels, and subscriber profiles translate into long-term retention performance. Identify subscriber segments at elevated churn risk ahead of cancellation, and pass that view to the Senior Manager, Lifecycle & Segmentation Strategy to convert into CRM intervention. Cohort and lifetime value analysis Maintain the cohort LTV model, covering acquisition channel, offer type, and lifecycle stage. Model net versus gross subscriber growth, isolating the underlying retention trend from acquisition volume. Track take-through rate, the conversion of subscribers from promotional to full price, as the primary leading indicator of structural churn risk, and flag material shifts before they surface in aggregate churn numbers. Working relationships Work with the Manager, Insights & Performance, who supplies the underlying data feeding the forecast and cohort models. Work with the Senior Manager, Lifecycle & Segmentation Strategy to ensure churn risk analysis translates into lifecycle intervention. Represent the Customer Intelligence team's analytical view directly to the Director of Acquisition where offer and channel decisions affect retention outcomes. OKRS: First 90 Days Deliver the first 12-week rolling forecast within 60 days. Present the first churn attribution analysis to the Director within 90 days, with an evidence-based view of which upstream decisions are creating current churn risk. Build the initial cohort LTV model in collaboration with the Manager, Insights & Performance within 60 days. Agree the forecast data framework and cadence with the Manager, Insights & Performance within 45 days. Annual (FY27) Monthly churn rate reduces against the FY26 baseline, with attribution showing the specific upstream and lifecycle changes that drove the improvement. The Acquisition team can demonstrate, with data from this role, that channel mix and offer design decisions are informed by subscriber lifetime value and retention behaviour. Forecast accuracy sits within an agreed tolerance, measured against actual base performance over rolling 12-week periods. The 12-week forecast is a live trading tool relied upon by the Director of Customer Success and the Director of Acquisition at every trading meeting, not a static monthly report. Subscriber LTV by cohort is a standing measure across the Subscriptions function, used in acquisition planning, product prioritisation, and editorial commissioning decisions. The take-through rate improves materially, reflecting better offer design upstream and more effective lifecycle intervention downstream. Churn attribution is granular and reliable enough to identify at-risk segments before they appear in aggregate churn data. Person Specification Statistical Forecasting: Minimum of 6-8 years of advanced experience building, owning, and iterating 12-week rolling forecasts and long-term subscriber base models. LTV Architecture: Proven track record of developing and maintaining complex cohort lifetime value (LTV) models sliced by acquisition channel, offer type, and lifecycle stage. Accuracy Accountability: Demonstrated experience owning forecast accuracy and continuously fine-tuning statistical models when actual performance diverges from predictions. Churn Attribution: Deep experience identifying the precise upstream drivers of churn across product changes, acquisition tactics, and lifecycle interventions. Growth Dissection: Expertise in modelling net versus gross growth to successfully isolate underlying retention trends from raw acquisition volume. Promotional Mechanics: Experience tracking take-through rates (converting promotional/discounted subscribers to full price) as a leading risk indicator. Executive Presence: Strong background presenting data models directly to senior leadership at regular intervals (e.g., Director of Customer Success, Director of Acquisition, Group MD). Strategic Peer Alignment: Proven ability to collaborate horizontally with senior peers, resolve conflicting data/strategic viewpoints constructively, and operate without a middle management layer. Cross-Functional Feeding: Experience transforming complex risk views into actionable segment files for CRM and marketing intervention teams. Package Description Our benefits package increases the longer you've been with us. Here's what toexpect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan of up to 3x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits. Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process
20/07/2026
Full time
Location: Daily Mail, HSK, London Contract Type: Full-time/Permanent About the Role The Senior Manager, Subscriber Intelligence & Forecasting owns the numbers that tell the business what is happening to its subscriber base and why. This role holds the single accountable view of the 12-week rolling forecast, churn attribution, and cohort lifetime value, output that reaches the Director of Customer Success, the Director of Acquisition, and the Group MD directly. This is one of three peer roles in the Customer Intelligence team, all reporting directly to the Director of Customer Success. There is no management layer between this role and the Director, and no reporting relationship with the other two roles in the team. Alignment with those peers is by agreement, not instruction; where the analytical view and the lifecycle strategy view genuinely conflict, that goes to the Director to resolve, not to a manager within the team. Main Responsibilities Forecasting Produce the 12-week rolling subscriber forecast and present it at the Director's fortnightly trading meeting. Provide the data inputs and analytical view that underpin the Director's long-term subscriber base model. Own forecast accuracy, iterating the model as actual subscriber base performance diverges from prediction. Churn attribution Own the churn number, with a mandate to understand and surface the upstream inputs, whether acquisition, product, or lifecycle intervention, that drive it. Provide the Acquisition team with a clear analytical view of how offer types, channels, and subscriber profiles translate into long-term retention performance. Identify subscriber segments at elevated churn risk ahead of cancellation, and pass that view to the Senior Manager, Lifecycle & Segmentation Strategy to convert into CRM intervention. Cohort and lifetime value analysis Maintain the cohort LTV model, covering acquisition channel, offer type, and lifecycle stage. Model net versus gross subscriber growth, isolating the underlying retention trend from acquisition volume. Track take-through rate, the conversion of subscribers from promotional to full price, as the primary leading indicator of structural churn risk, and flag material shifts before they surface in aggregate churn numbers. Working relationships Work with the Manager, Insights & Performance, who supplies the underlying data feeding the forecast and cohort models. Work with the Senior Manager, Lifecycle & Segmentation Strategy to ensure churn risk analysis translates into lifecycle intervention. Represent the Customer Intelligence team's analytical view directly to the Director of Acquisition where offer and channel decisions affect retention outcomes. OKRS: First 90 Days Deliver the first 12-week rolling forecast within 60 days. Present the first churn attribution analysis to the Director within 90 days, with an evidence-based view of which upstream decisions are creating current churn risk. Build the initial cohort LTV model in collaboration with the Manager, Insights & Performance within 60 days. Agree the forecast data framework and cadence with the Manager, Insights & Performance within 45 days. Annual (FY27) Monthly churn rate reduces against the FY26 baseline, with attribution showing the specific upstream and lifecycle changes that drove the improvement. The Acquisition team can demonstrate, with data from this role, that channel mix and offer design decisions are informed by subscriber lifetime value and retention behaviour. Forecast accuracy sits within an agreed tolerance, measured against actual base performance over rolling 12-week periods. The 12-week forecast is a live trading tool relied upon by the Director of Customer Success and the Director of Acquisition at every trading meeting, not a static monthly report. Subscriber LTV by cohort is a standing measure across the Subscriptions function, used in acquisition planning, product prioritisation, and editorial commissioning decisions. The take-through rate improves materially, reflecting better offer design upstream and more effective lifecycle intervention downstream. Churn attribution is granular and reliable enough to identify at-risk segments before they appear in aggregate churn data. Person Specification Statistical Forecasting: Minimum of 6-8 years of advanced experience building, owning, and iterating 12-week rolling forecasts and long-term subscriber base models. LTV Architecture: Proven track record of developing and maintaining complex cohort lifetime value (LTV) models sliced by acquisition channel, offer type, and lifecycle stage. Accuracy Accountability: Demonstrated experience owning forecast accuracy and continuously fine-tuning statistical models when actual performance diverges from predictions. Churn Attribution: Deep experience identifying the precise upstream drivers of churn across product changes, acquisition tactics, and lifecycle interventions. Growth Dissection: Expertise in modelling net versus gross growth to successfully isolate underlying retention trends from raw acquisition volume. Promotional Mechanics: Experience tracking take-through rates (converting promotional/discounted subscribers to full price) as a leading risk indicator. Executive Presence: Strong background presenting data models directly to senior leadership at regular intervals (e.g., Director of Customer Success, Director of Acquisition, Group MD). Strategic Peer Alignment: Proven ability to collaborate horizontally with senior peers, resolve conflicting data/strategic viewpoints constructively, and operate without a middle management layer. Cross-Functional Feeding: Experience transforming complex risk views into actionable segment files for CRM and marketing intervention teams. Package Description Our benefits package increases the longer you've been with us. Here's what toexpect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan of up to 3x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits. Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process
Shape the Future of Digital Commerce at JDE Peet's Maidenhead (Hybrid Working) Ideal for Recent Graduates & Early Careers Talent Home to Kenco, L'OR, Tassimo, Douwe Egberts and more Start Your Career Where Digital Meets Commercial Are you obsessed with online shopping, digital trends and understanding what makes people click "Buy Now"? Do you love working with data, spotting opportunities and turning insights into action? At JDE Peet's, we're looking for an ambitious Graduate eCommerce Commercial Executive to join our fast-growing Direct-to-Consumer (DTC) team and help drive the digital growth of some of the world's most iconic coffee brands. This is an incredible opportunity for someone at the start of their career who wants to learn how a major FMCG business runs a successful eCommerce operation. Whether you've completed an internship, placement year, graduate scheme, or have some early commercial experience in FMCG, retail, digital marketing or eCommerce - we'd love to hear from you. What You'll Be Doing As part of our Direct-to-Consumer team, you'll help drive the commercial performance of our online business. You'll learn how to optimise customer journeys, improve conversion, analyse trading performance and develop promotions that generate real revenue growth. Drive Commercial Growth Help create exciting promotional campaigns, bundles and offers Spot opportunities to increase revenue, conversion and customer engagement Support the planning and execution of key trading events throughout the year Test new ideas and identify what drives online sales Become a Data-Led Decision Maker Analyse website performance and customer behaviour Monitor key metrics including revenue, conversion rate, traffic and average order value Support forecasting and commercial planning processes Turn data into actionable recommendations Work with CRM, Content and Digital teams to deliver seamless customer journeys Support the optimisation of landing pages and promotional experiences Ensure customers always see the right products, pricing and offers Grow into a Commercial Leader Take increasing ownership of trading performance Learn how a global FMCG business manages a high-growth eCommerce channel Develop commercial, analytical and strategic skills that will accelerate your career Qualifications You don't need years of experience. We're looking for someone with curiosity, commercial awareness and a desire to learn. We Think You'll Thrive If You Have: A degree or are due to graduate soon An internship, placement year or early-career experience in eCommerce An internship, placement year or early-career experience in Digital Marketing An internship, placement year or early-career experience in FMCGAn internship, placement year or early-career experience in Retail An internship, placement year or early-career experience in Commercial or Sales An internship, placement year or early-career experience in Customer Experience Strong analytical and numerical skills Confidence using Excel and working with data Excellent organisation and attention to detail A proactive attitude and willingness to take ownership Strong communication skills and a collaborative mindset A genuine interest in digital commerce, online consumer behaviour and business growth Additional Information What You'll Gain This role is designed to accelerate your development. You'll gain hands on experience in: eCommerce Trading Digital Performance Marketing & CRM Revenue Management Forecasting & Analytics Customer Experience Optimisation You'll work alongside experienced digital and commercial leaders who will support your growth while giving you meaningful responsibility from day one. At JDE Peet's, we live by four principles: Dare to Amaze Challenge the status quo and bring new ideas. Own It Take responsibility and make things happen. Win Together Collaborate, support and celebrate success as a team. Keep It Simple Focus on what matters most and drive impact. Ready to Brew Your Career? If you're a recent graduate (or about to graduate) and want to kick start your career in one of the most exciting areas of FMCG and digital commerce, we'd love to hear from you. Apply today and help shape the future of coffee eCommerce at JDE Peet's. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure play coffee company, with a presence in more than 100 markets. Guided by our "Reignite the Amazing" strategy, we are focused on brand led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description We're more than coffee. We're a global business worth over €5 billion, home to brands including Kenco, L'OR, Tassimo, Douwe Egberts and Jacobs, serving millions of consumers around the world. Despite our scale, we maintain an entrepreneurial mindset. We move fast, encourage ownership and give people the freedom to bring ideas to life. You'll join a business that's growing, innovating and investing heavily in digital commerce - giving you exposure to real commercial challenges from day one.
20/07/2026
Full time
Shape the Future of Digital Commerce at JDE Peet's Maidenhead (Hybrid Working) Ideal for Recent Graduates & Early Careers Talent Home to Kenco, L'OR, Tassimo, Douwe Egberts and more Start Your Career Where Digital Meets Commercial Are you obsessed with online shopping, digital trends and understanding what makes people click "Buy Now"? Do you love working with data, spotting opportunities and turning insights into action? At JDE Peet's, we're looking for an ambitious Graduate eCommerce Commercial Executive to join our fast-growing Direct-to-Consumer (DTC) team and help drive the digital growth of some of the world's most iconic coffee brands. This is an incredible opportunity for someone at the start of their career who wants to learn how a major FMCG business runs a successful eCommerce operation. Whether you've completed an internship, placement year, graduate scheme, or have some early commercial experience in FMCG, retail, digital marketing or eCommerce - we'd love to hear from you. What You'll Be Doing As part of our Direct-to-Consumer team, you'll help drive the commercial performance of our online business. You'll learn how to optimise customer journeys, improve conversion, analyse trading performance and develop promotions that generate real revenue growth. Drive Commercial Growth Help create exciting promotional campaigns, bundles and offers Spot opportunities to increase revenue, conversion and customer engagement Support the planning and execution of key trading events throughout the year Test new ideas and identify what drives online sales Become a Data-Led Decision Maker Analyse website performance and customer behaviour Monitor key metrics including revenue, conversion rate, traffic and average order value Support forecasting and commercial planning processes Turn data into actionable recommendations Work with CRM, Content and Digital teams to deliver seamless customer journeys Support the optimisation of landing pages and promotional experiences Ensure customers always see the right products, pricing and offers Grow into a Commercial Leader Take increasing ownership of trading performance Learn how a global FMCG business manages a high-growth eCommerce channel Develop commercial, analytical and strategic skills that will accelerate your career Qualifications You don't need years of experience. We're looking for someone with curiosity, commercial awareness and a desire to learn. We Think You'll Thrive If You Have: A degree or are due to graduate soon An internship, placement year or early-career experience in eCommerce An internship, placement year or early-career experience in Digital Marketing An internship, placement year or early-career experience in FMCGAn internship, placement year or early-career experience in Retail An internship, placement year or early-career experience in Commercial or Sales An internship, placement year or early-career experience in Customer Experience Strong analytical and numerical skills Confidence using Excel and working with data Excellent organisation and attention to detail A proactive attitude and willingness to take ownership Strong communication skills and a collaborative mindset A genuine interest in digital commerce, online consumer behaviour and business growth Additional Information What You'll Gain This role is designed to accelerate your development. You'll gain hands on experience in: eCommerce Trading Digital Performance Marketing & CRM Revenue Management Forecasting & Analytics Customer Experience Optimisation You'll work alongside experienced digital and commercial leaders who will support your growth while giving you meaningful responsibility from day one. At JDE Peet's, we live by four principles: Dare to Amaze Challenge the status quo and bring new ideas. Own It Take responsibility and make things happen. Win Together Collaborate, support and celebrate success as a team. Keep It Simple Focus on what matters most and drive impact. Ready to Brew Your Career? If you're a recent graduate (or about to graduate) and want to kick start your career in one of the most exciting areas of FMCG and digital commerce, we'd love to hear from you. Apply today and help shape the future of coffee eCommerce at JDE Peet's. JDE Peet's - now part of Keurig Dr Pepper - is the world's leading pure play coffee company, with a presence in more than 100 markets. Guided by our "Reignite the Amazing" strategy, we are focused on brand led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs. Company Description We're more than coffee. We're a global business worth over €5 billion, home to brands including Kenco, L'OR, Tassimo, Douwe Egberts and Jacobs, serving millions of consumers around the world. Despite our scale, we maintain an entrepreneurial mindset. We move fast, encourage ownership and give people the freedom to bring ideas to life. You'll join a business that's growing, innovating and investing heavily in digital commerce - giving you exposure to real commercial challenges from day one.
Job Summary As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients. Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey. Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement. Collaborate with cross functional teams to design and implement onboarding programs. Create engaging content, including email campaigns, tutorials, and guides to support onboarding. Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes. Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner. Look at overall client cancellations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/bi annual team 1 1 and appraisals, give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily/weekly/monthly KPI's and look at where improvement can be made team and department wide, in order to support the company yearly objectives. Requirements Strong understanding of customer onboarding principles and best practices. Excellent communication, project management, and analytical skills. Ability to work in a fast paced environment and prioritize multiple tasks. Team management of 2 years. Proficiency in CRM software and data analysis tools. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales). Private health care cover after 5 years' service. New business referral scheme. Access to Health Shield. Access to the EAP service. Refer a friend scheme. Paid birthday leave. Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service. Group life insurance. Eye care contribution. Free fruit (office based staff). Travel Season Ticket loan scheme. Milestone recognition. Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements. Pace health Club (situated in the Park Inn) discounted gym membership and spa treatments. Park Inn 20% off food and drink. New Century food and drink discount. Revolution De Cuba food and drink discount. Cycle 2 Work scheme after probationary period. On site Gym. Bright Exchange perks. Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. If you are looking for a new challenge, please apply today and we'll be in touch! The Portfolio Group are acting on behalf of our client in recruiting for this position.
20/07/2026
Full time
Job Summary As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies. Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients. Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey. Reporting to the Head of activation & Engagement. Day-to-day responsibilities Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey. Develop and guide the Activation Team to deliver minimum 80% activated clients. Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. Develop and execute comprehensive onboarding strategies to drive customer activation and engagement. Collaborate with cross functional teams to design and implement onboarding programs. Create engaging content, including email campaigns, tutorials, and guides to support onboarding. Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes. Manage and track key performance indicators (KPIs) to measure onboarding success within your team. Provide exceptional customer support and address customer concerns in a timely and professional manner. Look at overall client cancellations and look at YOY reduction, with suggesting ways to improve. Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement. Conduct monthly/bi annual team 1 1 and appraisals, give constructive feedback, and help coach team members in line with company development. Manage and track client journey and suggest and implement change to support adoption of the product and software. Be able to look at and report on daily/weekly/monthly KPI's and look at where improvement can be made team and department wide, in order to support the company yearly objectives. Requirements Strong understanding of customer onboarding principles and best practices. Excellent communication, project management, and analytical skills. Ability to work in a fast paced environment and prioritize multiple tasks. Team management of 2 years. Proficiency in CRM software and data analysis tools. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales). Private health care cover after 5 years' service. New business referral scheme. Access to Health Shield. Access to the EAP service. Refer a friend scheme. Paid birthday leave. Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service. Group life insurance. Eye care contribution. Free fruit (office based staff). Travel Season Ticket loan scheme. Milestone recognition. Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements. Pace health Club (situated in the Park Inn) discounted gym membership and spa treatments. Park Inn 20% off food and drink. New Century food and drink discount. Revolution De Cuba food and drink discount. Cycle 2 Work scheme after probationary period. On site Gym. Bright Exchange perks. Portfolio are proud to be exclusively representing our HR Software & Employment Law client in their search for an Activation and Engagement Team Manager. If you are looking for a new challenge, please apply today and we'll be in touch! The Portfolio Group are acting on behalf of our client in recruiting for this position.
