7 jobs found

Applications Service Manager (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) We are seeking an experienced Applications Service Manager with a background in specialty insurance or the London Market to take ownership of service delivery for a suite of core underwriting and claims platforms. This is a role for someone who can coordinate across vendors, product owners, and technical leads to ensure stability and smooth BAU support for business-critical systems. The Opportunity You will oversee applications such as Eclipse, Sequel Claims, Guidewire (Professional Risks), ImageRight, and NewGen. Your focus will be on ensuring these systems remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery Leads (EDLs) , Product Owners, and offshore managed service providers (Coforge, NTTData, NewGen). The role sits within a product-centric model , meaning you'll align service management directly to application "products" rather than generic IT functions. Key Responsibilities Manage BAU support for core underwriting, claims, and document management applications. Act as the bridge between offshore vendors, Product Owners, and EDLs. Oversee high-priority incidents (P1/P2) and ensure timely resolution. Track defects, sprints, and releases using Azure DevOps . Apply ITIL-aligned service management practices via ServiceNow. Provide oversight and coordination of vendor performance, service quality, and escalations. Maintain knowledge base and manage risk/vulnerability exceptions. What We're Looking For Strong background in specialty insurance IT service management (essential). Experience supporting claims, policy administration, or underwriting applications. Proven vendor management skills, ideally with offshore MSPs. Familiarity with Agile/DevOps ways of working, including Azure DevOps. ITIL knowledge and ServiceNow experience. Ability to coordinate delivery and support without direct line management responsibility. What Will Make You Stand Out Demonstrated success in managing application service delivery in the London Market. Examples of bridging between vendors, product leads, and delivery teams. Experience ensuring BAU stability while supporting product-centric transformation. Why Apply? This is a unique opportunity to work at the centre of a product-centric transformation , ensuring the smooth running of core systems that underpin specialty insurance. You'll gain exposure to a wide range of applications, work closely with product and engineering leads, and play a key role in ensuring stability and delivery in a global environment.

Who you'll be working with Capgemini's financial services specialists provide a complete range of services to help our clients capture sustainable business results. Our Financial Services Strategic Business Unit is a global organization which focuses on key financial services domains: Banking, Capital Markets, Insurance, Payments & Cards, Wealth and Asset Management, and Risk Management & Compliance. In addition to these domain areas, we have global practices that are dedicated to building innovative solutions in the areas of Business Information Management, Channels, Finance Transformation, Technology Development & Integration, and Testing. The focus of your role Capgemini Financial Services requires an experienced Data Business Analyst with Technical / Management skills. The person will apply his / her Financial Services industry expertise to help our clients derive value from their internal and external sources of data. This person must be able to engage with business and IT stakeholders and articulate solutions at various levels. Some assignments are concerned with the architecture and design of solutions e.g., data warehouse and data migration projects, which require data integration experience. The lead will be responsible for the full systems development lifecycle from requirements gathering through implementation of various functional architecture solutions. This person will work closely with our clients and must demonstrate individual technical and professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction. As a member of a project team, he / she will need to apply team management expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies. What you'll do Responsible for requirement elicitation, facilitation of client workshops and requirement documentation Data analysis, Source to Target Data mapping, Data Model Enhancement Good understanding and experience of Data Visualization, Qlik Dashboards, and other analytics areas Utilize business acumen to understand the underlying business needs and make proactive recommendations Strong SQL and data analysis skills and experience Good knowledge and experience on Guidewire Claim center and data and analytics solutions on cloud Strong P&C Insurance domain knowledge across lines of business - Motor, Home, Property, Specialty Good understanding of Data warehousing concepts Demonstrating built solutions, dashboards, functionalities to clients Why we're different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often-ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing, and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family, and work-life needs. What we'll offer you Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. Visit us at People matter, results count.

Our cient is looking for DevOps Engineers to join the Development Support Team within our Guidewire Platform to support and maintain the multiple cloud environments. The role is broad and varied utilising many technologies, so we are looking for an individual who may not have all of the skills we seek but is technically savvy and keen to learn. We are looking for a self-starter with a passion for service and for extending their knowledge base as well as technical leadership experience. Duties & Responsibilities: * Maintenance and expansion of automated provisioning and deployment proc1esses * AWS Instance Creation (EC2), Configuration, and Maintenance * Automating AWS tasks using AWS tools, sdks, cloud formation scripts, command line tools * Ensure proper uptime, rollback capabilities, load balancing configuration, database configurations, backups, for all environments * Disaster Recovery preparedness with multi-zone and/or multi-region options * Communicate with development teams to create new customer builds or environments Skills & Experience required: We are looking for a candidate with experience in the majority of: Technical Skills: * Experience with cloud services (ideally AWS), hosting applications and services on Prod and Non Prod * A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks) * Experience with Linux/UNIX systems (essential) and Windows (desirable) and the best practices for deploying applications to those stacks * Experience with different databases, including working knowledge of SQL, relational data stores (we use Oracle, MSSQL and Postgresql) * Familiarity with continuous deployment methodology and common DevOps tools including Git, Jenkins, XLRelease/Deploy, Bladelogic and configuration tools such as Chef, Puppet, Salt, and Ansible * Knowledge of APIs. You can design RESTful services and integrate with other data providers, and you know when to use JSON or XML * Knowledge of Database services in Cloud * Knowledge of scripting languages, including Bash, Python, Ruby, etc * Knowledge of Web application stacks, including Apache/Tomcat, Websphere, etc * Experience with application load balancing solutions for scaling and High Availability Soft Skills: * Experience of working within the IT function of a large corporate environment * Strong interpersonal communication skills and the ability to communicate with customers, vendors and partners, and across all levels of the organisation * You like being part of a team and enjoy working with other engineers * You’re a great communicator and are capable of not just doing the work, but teaching others and explaining the “why” behind complicated technical decisions * A commitment to best practices and the discipline to ‘lead by example’. We’ll want your input on operational processes, DevOps, deployment checklists, and more * You’re open to good ideas, wherever they come from * You aren’t afraid to roll up your sleeves: This role will evolve over time, and we’ll want you to evolve with it! Additional Information: * Competitive salary dependent on skills & experience. * Generous defined contribution pension scheme * Annual performance related bonus and pay review * 29 days plus bank holidays and the option to buy/sell up to 5 additional days * Up to 30% discount for company products through “My Extras” plus discounts for Friends and Family * Excellent range of flexible benefits to include a matching share save scheme

About Capgemini With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. What the Testing Practice does The Testing Practice is involved in the following activities: •ManualFunctional testing of industry packages and Products. e.g. VisionPlus, Flexcube, Calypso, Guidewire, Temenos T24, Clear2Pay etc. •ManualFunctional testing of applicationstechnologies that are not recognized as industry products e.g. testing of in-house applications, ETL testing, Mainframe testing etc." •Scripting and execution of functional and regression test cases using automation tools. The tools involved are – HP QTP, Test Complete, Selenium, Rational Functional Tester. •ETL/Data Testing Security Testing •Environment Management Mobile Testing •Testing performed to test a system under different workloads and validates the scalability and reliability of the system. The subcategories in performance testing are Load, Stress, Volume, Spike and Endurance Testing. The tools involved are – HP Loadrunner, IBM Rational Performance Tester, Jmeter . Main Purpose of Role The key responsibilities of a Test Automation Engineer are: • Automate manual test cases using automation tools as part of Scrum team • Analyze and define automation strategy, solution and write scripts to perform automated testing cycles for Agile projects • Execute and analysis automation test results • Lead a team of Testers Skills and Experience needed • Proven experience in automation testing in an Agile environment • Experience working on automation tools such as Selenium & QTP • Basic understanding and knowledge on Java, HTML • Hands-on experience with BDD tools like Cucumber, Jbehave, etc. • Experience in designing and development of automation test framework for Agile projects using BDD/TDD tools • Good Knowledge of Continuous Integration (CI) systems like Jenkins, Cruise Control, Hudson, Maven, etc. • Proven people leadership and Management skills Primary Skills (Must have): • Good development and scripting skills • Involved in developing Automation Test framework that integrates with BDD/TDD and Continuous Integration Secondary Skills (Nice to have): • Working knowledge of Agile ALM tool like Rally, Version one, JIRA Agile is must • Agile and Software Testing Certifications are preferred

About Capgemini With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. What the Testing Practice does The Testing Practice is involved in the following activities: •ManualFunctional testing of industry packages and Products. e.g. VisionPlus, Flexcube, Calypso, Guidewire, Temenos T24, Clear2Pay etc. •ManualFunctional testing of applicationstechnologies that are not recognized as industry products e.g. testing of in-house applications, ETL testing, Mainframe testing etc." •Scripting and execution of functional and regression test cases using automation tools. The tools involved are – HP QTP, Test Complete, Selenium, Rational Functional Tester. •ETL/Data Testing Security Testing •Environment Management Mobile Testing •Testing performed to test a system under different workloads and validates the scalability and reliability of the system. The subcategories in performance testing are Load, Stress, Volume, Spike and Endurance Testing. The tools involved are – HP Loadrunner, IBM Rational Performance Tester, Jmeter . Main Purpose of Role The key responsibilities of a Test Automation Engineer are: • Automate manual test cases using automation tools as part of Scrum team • Analyze and define automation strategy, solution and write scripts to perform automated testing cycles for Agile projects • Execute and analysis automation test results • Lead a team of Testers Skills and Experience needed • Proven experience in automation testing in an Agile environment • Experience working on automation tools such as Selenium & QTP • Basic understanding and knowledge on Java, HTML • Hands-on experience with BDD tools like Cucumber, Jbehave, etc. • Experience in designing and development of automation test framework for Agile projects using BDD/TDD tools • Good Knowledge of Continuous Integration (CI) systems like Jenkins, Cruise Control, Hudson, Maven, etc. • Proven people leadership and Management skills Primary Skills (Must have): • Good development and scripting skills • Involved in developing Automation Test framework that integrates with BDD/TDD and Continuous Integration Secondary Skills (Nice to have): • Working knowledge of Agile ALM tool like Rally, Version one, JIRA Agile is must • Agile and Software Testing Certifications are preferred

About Capgemini With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. What the Testing Practice does The Testing Practice is involved in the following activities: •ManualFunctional testing of industry packages and Products. e.g. VisionPlus, Flexcube, Calypso, Guidewire, Temenos T24, Clear2Pay etc. •ManualFunctional testing of applicationstechnologies that are not recognized as industry products e.g. testing of in-house applications, ETL testing, Mainframe testing etc." •Scripting and execution of functional and regression test cases using automation tools. The tools involved are – HP QTP, Test Complete, Selenium, Rational Functional Tester. •ETL/Data Testing Security Testing •Environment Management Mobile Testing •Testing performed to test a system under different workloads and validates the scalability and reliability of the system. The subcategories in performance testing are Load, Stress, Volume, Spike and Endurance Testing. The tools involved are – HP Loadrunner, IBM Rational Performance Tester, Jmeter . Main Purpose of Role The key responsibilities of a Test Automation Engineer are: • Automate manual test cases using automation tools as part of Scrum team • Analyze and define automation strategy, solution and write scripts to perform automated testing cycles for Agile projects • Execute and analysis automation test results • Lead a team of Testers Skills and Experience needed • Proven experience in automation testing in an Agile environment • Experience working on automation tools such as Selenium & QTP • Basic understanding and knowledge on Java, HTML • Hands-on experience with BDD tools like Cucumber, Jbehave, etc. • Experience in designing and development of automation test framework for Agile projects using BDD/TDD tools • Good Knowledge of Continuous Integration (CI) systems like Jenkins, Cruise Control, Hudson, Maven, etc. • Proven people leadership and Management skills Primary Skills (Must have): • Good development and scripting skills • Involved in developing Automation Test framework that integrates with BDD/TDD and Continuous Integration Secondary Skills (Nice to have): • Working knowledge of Agile ALM tool like Rally, Version one, JIRA Agile is must • Agile and Software Testing Certifications are preferred