371 jobs found

Risk Manager - Technology - Banking This is an exciting opportunity to take end-to-end ownership of the Change and Technology Risks within the RMF. Working closely with the Operational Risk and Enterprise Risk teams to ensure the overarching ORMF. This is a crucial position, acting as the second line of defence and providing independent oversight of key sectors of the Bank. Responsibilities: Work closely with the Operational Risk Team and Enterprise Risk team to ensure the overarching Operational Risk Management Framework (ORMF) and Risk Management Framework (RMF) is effective at managing Technology and Change Risks. Risk Advisory and Guidance Independent Risk Oversight Annual Regulatory Returns Change Oversight and Change Assurance Ideal Candidate: Prior experience of working in highly regulated environments and understanding of PRA, FCA, ICO and BoE priorities as well relevant EU regulations. Solid experience in technology, operational, or change risk management within financial services or a regulated environment. Strong understanding of technology and change risk concepts, including cyber risk, resilience, and governance frameworks. Knowledge, understanding and application of risk and control environments in Shared Responsibility Model setup with Public Cloud Providers (IaaS, PaaS and SaaS) Understanding and proportionate application of risk and controls in an Intra-group Services setup covering IT Infrastructure & Services. Proven analytical skills with the ability to translate technical and operational information into clear risk insights. Strong communication and stakeholder engagement skills with the ability to challenge constructively. Professional qualifications (eg, CISA, CRISC, CISSP, PRINCE2, or equivalent) desirable but not essential. Curiosity to learn and keen interest in keeping up to date with technology developments and able to provide risk advice in safe and secure adoption of new technologies and solutions such as use of AI. Risk Management Risk Manager Technology Change Operational Tech Risk Technology Risk Change Risk RMF ORMF CISA CRISC CISSP PRINCE2 2LOD 2nd Line Of Defence Bank Banking Finance Financial Services Investment Banking 1LOD 1st Line of Defence 1.5LOD 1.5 Line of Defence 3LOD 3rd Line of Defence

Endpoint Systems Engineer (Windows 11, MECM, PowerShell Automation, Intune, Citrix VDI) We are seeking an experienced Endpoint Systems Engineer with strong PowerShell Scripting and infrastructure automation expertise to manage and secure a large-scale enterprise endpoint environment. This role focuses on Windows 11 estate management, endpoint compliance, patching, and automation across a modern co-managed environment. Role Overview You will be responsible for designing, building, and maintaining enterprise endpoint platforms while driving automation and operational efficiency. Working across infrastructure, security, and desktop teams, you will ensure endpoint stability, security compliance, and scalable deployment practices. Key Responsibilities Endpoint Management & Deployment Design, build, and maintain Windows 11 enterprise images (persistent and non-persistent). Manage application packaging and deployment via MECM . Support co-managed environments (MECM + Intune) . Administer Citrix VDI (MCS) task sequences and template management. Manage enterprise laptop driver life cycle across endpoint estates. PowerShell & Automation Develop and maintain PowerShell automation scripts for deployments, compliance, and reporting. Deliver infrastructure automation solutions that reduce manual effort and improve reliability. Manage Git-based version control workflows for infrastructure changes. Leverage PowerShell App Deployment Toolkit (PSADT) for scalable application deployments. Patch & Vulnerability Management Own end-to-end endpoint patch management across the client environment. Maintain Windows 11 gold images and VDI templates . Remediate vulnerabilities using tools such as Tenable . Produce compliance and audit reporting dashboards. Security & Compliance Administer endpoint security platforms such as SentinelOne and Microsoft Defender . Enforce BitLocker, Credential Guard, LAPS, and least-privilege policies . Investigate and remediate non-compliant devices. Active Directory & Policy Administration Administer Active Directory, Group Policy, AppLocker, and configuration baselines . Manage Windows 11 compliance policies, configuration profiles, and device targeting strategies . Required Skills & Experience Strong hands-on experience with Microsoft Endpoint Configuration Manager (MECM) . Proven experience managing Windows 11 enterprise builds and compliance . Advanced PowerShell Scripting with demonstrable automation outcomes. Enterprise patch management across large endpoint estates. Experience with endpoint security platforms and vulnerability remediation . Active Directory and Group Policy administration. Understanding of Azure AD/Entra ID and modern identity controls . Experience working in regulated or governance-driven environments . Experience with Git workflows for infrastructure changes . Familiarity with PSADT . Advanced MECM collections and query design . Exposure to VMware vSphere . Relevant Microsoft Endpoint certifications desirable. Candidate Profile Strong attention to detail with excellent troubleshooting skills. Proactive in identifying automation and compliance improvements . Comfortable collaborating across infrastructure, security, and desktop teams . Clear communicator with strong documentation practices . Structured, organised, and delivery-focused.

About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server o Webex Control Hub administration. o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

ICT Technician Location: Coventry (Opportunity for hybrid working) Salary: £26,243 - £29,838 per annum Working Pattern: (37 hours per week) Mon-Thu 8:00-16:00, Fri 8:00-15:30 REED Technology is supporting a respected and forward-thinking organisation within the education sector to recruit an ICT Technician . This is an excellent opportunity for an experienced IT professional who is passionate about providing high-quality technical support and contributing to a technology environment that underpins learning, progress and development. You will work closely with an ICT Network Manager and wider technical team to ensure that infrastructure, systems and devices across the organisation's sites operate effectively. Your work will directly support staff and students, helping to enhance the digital learning experience The role involves maintaining and supporting ICT infrastructure, troubleshooting issues, delivering 2nd-line support, and contributing to technology-focused projects. You will also be responsible for ensuring systems meet operational, safeguarding and security requirements. Key Responsibilities Providing end-user support, including helpdesk and technical troubleshooting. Delivering 2nd-line support for core ICT systems and software Installing, maintaining and troubleshooting hardware, software, networks, Servers and storage Supporting Active Directory, Group Policy, Microsoft 365 and cloud-based platforms. Supporting digital learning environments and classroom technologies Ensuring filtering, monitoring and safeguarding technologies operate effectively. Contributing to ICT projects across multiple sites and supporting colleagues with project delivery. Working in line with ITIL best practices. Essential Technical Skills Strong knowledge of Microsoft Windows PC and Server operating systems. Strong working knowledge of Active Directory and Group Policy . Experience supporting Microsoft 365 and cloud-based services. Understanding of network infrastructure and wireless technologies. Knowledge of antivirus/endpoint protection systems. Ability to install, configure and troubleshoot hardware, software, Servers and storage. Understanding of Firewall and web-filtering technologies Experience & Qualifications NVQ in ICT or equivalent experience, plus evidence of ongoing development. ITIL Foundation qualification (or equivalent). At least 2 years' experience supporting users within an ICT support environment. Experience delivering or contributing to IT-related projects. Desirable (not essential): Experience with SIMS, SharePoint, enterprise backup tools or virtualisation (vSphere/Hyper-V). You will be based primarily across sites in the local cluster, with occasional travel required between locations. If you have the relevant skills and experience for this role, please apply using the link provided.

Prestigious opportunity with a Global manufacturing company for an experienced IT Manager to lead our UK technology operations from our HQ site, the backbone of our global infrastructure. This is a hands-on leadership role managing a small helpdesk team while working closely with our international infrastructure team and playing a key part in keeping our business running smoothly day to day and at scale.From presenting hardware refresh plans to stakeholders and physically racking servers, you will be responsible for: - Day-to-day management of a team of 3-5 helpdesk technicians Acting as the escalation point for complex or sensitive issues Overseeing the UK office servers, which host core business systems Collaborating with our wider infrastructure team on projects, upgrades, and incident response Owning the end-to-end IT onboarding experience for new starters Asset and Device Management Working with stakeholders to document current processes and formalise them into clear, repeatable SOPs Supporting physical IT tasks as needed - cabling, equipment moves, hardware swaps This role includes an element of travel. You will occasionally be required to visit our other sites, including internationally, and initial training will take place at our US operations. If you possess a combination of the following skills, then LET'S TALK! Proven experience in an IT management or senior IT role Comfortable leading a small team and managing helpdesk operations Confident working hands-on with hardware and physical infrastructure Experience managing mobile devices (iOS) and associated accounts Valid passport and willingness to travel internationally (approx. 10% of role, including initial US-based training) Windows Server experience (Active Directory, Group Policy, DNS/DHCP) Familiarity with Microsoft Exchange (on-premise or hybrid) Experience supporting ERP or accounting systems is advantageous but not essential. Background working in a multi-site or international IT environment MDM platform experience (Intune, Jamf, or similar) is nice to have but not essential. In return, you will be rewarded with the opportunity to shape and grow the IT function as the business scales, an enviable office environment in the Yorkshire Dales, with free on-site parking, and a tight-knit team. Company Pension with salary exchange Private Health Insurance 28 days annual leave, increasing with length of service On-site catering and free on-site parking Cycle to Work scheme (after probation) Access to our employee discounts portal (after probation) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Support Engineer Ashford Our client is looking for a hands-on IT Support Engineer to join their growing IT team and support the stability, security, and performance of their core technology environment. Reporting to the IT Manager, this role combines infrastructure management and technical support, ensuring business systems run efficiently while delivering a high-quality user experience across the organisation. As an IT Support Engineer for this role, you will live locally to Ashford and be able to commute daily, time limited right to work will not be considered. Up to 35,000/annum 25+8 days holiday plus your Birthday off Hybrid 10% bonus - profit related Holiday Purchase - 5 days Generous Company contribution salary-sacrifice pension scheme Life Assurance 4x basic salary Holiday purchase scheme (up to 5 days), birthday day off etc Key Responsibilities Support and maintain servers, networks, and storage infrastructure Provide escalated technical support across hardware, software, and systems Administer Microsoft 365, Windows Server, and VMware / ESXi environments Assist with cloud platforms (AWS / Azure) and infrastructure optimisation Implement security best practices, backups, and disaster recovery procedures Support hardware deployments, asset management, and documentation Mentor junior team members and contribute to the continuous improvement of support processes. Skills Required Team player with a 'can do' attitude, happy to be hands on Strong experience with Microsoft 365, Windows Server, and VMware Knowledge of Azure is essential - Linux (Ubuntu) and AWS is a nice to have Understanding of networking, storage (NAS/SAN), and security principles Experience with backup and disaster recovery solution. This is an excellent opportunity for an IT Support Engineer who enjoys solving complex technical challenges and improving IT infrastructure performance. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We'd appreciate a CV in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)

Mainframe Engineer Hybrid Working - London - 2 days a week on site. Financial Services Lorien's leading banking client is looking for a n experienced Mainframe Engineer, this person will support the test environments to enable delivery of features to mobile/online banking customers. The person will have hands-on experience with CICS webservices, ZOS Connect, DB2, SQL, SOAP, WSDL along with along with understanding of AWS Services This role is based in London. This role will be Via Umbrella. Working in a Hybrid Model of 1 day a week on site. Key Responsibilities: Provide expert support and timely resolution of environment issues focusing on Mainframe systems and related infrastructure. Work on test data support requirement for the teams with in Digital Channels Collaborate closely with DataPower and AWS teams to understand integration points and troubleshoot cross-platform dependencies. Monitor AWS cloud resources including CloudWatch for logging and alerting, DynamoDB for database management, and AWS Lambda for serverless compute tasks related to project workflows. Implement best practices for environment stability, performance tuning, and security compliance. Produce detailed technical documentation, status reports, and issue logs for ongoing support and knowledge sharing. Communicate effectively with cross-functional teams including developers, infrastructure engineers, and project managers to ensure timely resolution of issues and alignment on priorities. Work on automation using but not limited to Python, Shell Scripting, and GitLab pipeline. Required Skills and Qualifications: Proven experience in Mainframe environments, particularly with CICS webservices, ZOS Connect EE, DB2, and batch processing. Strong skills in Mainframe transaction management, JCL, and system debugging tools. Familiarity with SOAP, WSDL, JSON, and integration patterns such as SOA and RESTful APIs. Good working knowledge of AWS services, particularly CloudWatch, DynamoDB, and Lambda, including monitoring, troubleshooting, and optimisation. Excellent verbal and written communication skills to effectively articulate technical issues and solutions. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Desirable: Python knowledge, Experience with Gitlab pipeline, Improvement/Automation with AI IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title:CyberArk Architect Location: London - 2 days per week Salary/Rate: Up to £600 per day inside IR35 Start Date: 07/04/2026 Job Type: Contract - 6 months Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled CyberArk Architect to join their team for a six-month contract. Working on an Identity & Access Management (IAM) as part of an IT Controls Remediation programme delivering Privileged Access Management (PAM) with CyberArk and Identity Governance & Administration (IGA) with Saviynt. Further Integration with Workday (HR) as the authoritative source of identity and ServiceNow for access request workflows and operational processes. The CyberArk PAM Architect will define and deliver the end-to-end architecture for a major Privileged Access Management implementation. This includes design of the CyberArk CorePAS platform, onboarding strategy for privileged accounts, vaulting, session control, credential rotation, JIT access, and integration with enterprise systems including AD, Entra ID, ServiceNow, and infrastructure/security tooling. The role will be responsible for ensuring strong security foundations, scalable platform design, privileged account discovery, and embedding operational processes aligned to enterprise security controls. Job Responsibilities/Objectives Own the overall CyberArk architectural blueprint, covering: Vault environment, PSM (Privileged Session Manager), CPM (Credential Provider Manager), Conjur or Alero (if applicable), EPM (Endpoint Privilege Management), JIT access and least privilege models Produce architectural artefacts: HLD, LLD, data flow diagrams, platform topology. Define privileged account onboarding strategy and classification model. Develop vaulting and credential rotation standards. Create session monitoring and audit strategies. Architect PAM operational model (day-to-day vault admin, break-glass, emergency access). Integrate CyberArk with:AD/Entra ID for authentication and group-based access, Windows/Linux/UNIX Servers, Databases, network devices, cloud platforms, ServiceNow for privileged access request workflows, SIEM/SOAR for alerting and monitoring Define API integrations for application credential management. Ensure PAM design aligns to:Zero Trust, NIST 800-53/800-63, CIS Controls, Internal SOX/ISO27001 requirements Implement controls for least privilege, JIT elevation, and removal of standing privileges. Act as the technical authority for PAM engineering teams. Validate configurations, policies, platform hardening, and onboarding plans. Define reusable design patterns for application onboarding. Required Skills/Experience The ideal candidate will have the following: IAM/PAM roles with strong experience as a CyberArk Architect. Hands-on experience designing and implementing: CyberArk Vault, PSM/PSMP, CPM and PVWA Strong understanding of privileged account classification, credential rotation, session monitoring, and JIT models. Experience onboarding:Windows/Linux Servers, Databases, Network devices, Cloud services (AWS/Azure) Experience integrating CyberArk with ServiceNow, SIEM, SSO, and enterprise directories. Desirable Skills/Experience Although not essential, the following skills are desired by the client: CyberArk CDE/CPE/CIM certifications (highly desirable). Experience in highly regulated environments (Banking/Insurance/Energy). Knowledge of DevOps secrets management and modern cloud PAM patterns. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

I'm hiring for an exciting new Head of IT opportunity working with an ambitious business by Luton - my client is looking for a Head of IT for to lead their small IT function and support the business as it kicks off a number of Digital Transformation initiatives. My client is part of a larger, global group, who are industry leaders in their space. They are looking to appoint a new Head of IT who will represent the UK & Ireland business to the Global Head of IT. This role will have 4 direct reports covering business systems, infrastructure and IT support, including managing a range of third party vendors. This is a transformative Head of IT role requiring someone with a solutions oriented mindset and someone with a passion for driving innovation. Specifically, my client is looking to move more into the digital age and hence would like someone with experience of some of the latest digital technologies (think apps, digital products, AI etc.) to drive them away from a traditional old-school IT estate. This role will report into the exec, so candidates must be articulate and self assured. If you are a Head of IT, a Senior IT Manager or even a Digital Transformation manager who is looking to move into broader IT Leadership, then I'd love to hear from you. Please apply today by sending a CV through the link, stating clearly on your CV your mobile phone number and current location or postcode. Many thanks in advance

The Opportunity: Fisher Investment Europe's Global Marketing Group is the lead generation engine for the European Private Client Group, and the Marketing Data & Analytics Team plays a critical role in that process. In this position, you will help guide key decisions while assessing performance. As a Marketing Data & Analytics Analyst, you will help maintain the flow of data through the department, provide timely analysis and reporting to all levels of Marketing stakeholders, and assist in ad hoc requests and long-term developments. Utilizing skills in SQL, Excel, VBA, PowerBI, and more, you will build reporting and hone your project management skills to support infrastructure improvements. You will also learn how to critically assess problems and opportunities to improve bottom-line results. Performance will be judged on the ability to solve problems, communicate, and assist internal clients and all other teams in Global PCG Marketing. The Day-to-Day: Work with Marketing management to support all phases of Marketing efforts Build and maintain daily reporting for global Marketing teams Build and automate new and existing processes Understanding the "why" and "how" of department data flow Communicate clearly by distilling information down for a non-technical audience Provide data-driven analysis and insights to optimize campaign performance Collaborate with other analysts, Marketing managers, and database developers on both strategic initiatives and ongoing data infrastructure enhancement projects Manage ad-hoc data requests to help meet a variety of needs such as troubleshooting data oddities, QA'ing, modeling, and more Your Qualifications: 2+ years Marketing Data Analytics experience Strong proficiency in SQL, Excel, PowerBI, and relational databases Attention to detail and a history of managing complexity Demonstrated leadership and self-direction; capacity for learning new skills and a willingness to share knowledge and teach others Ability to communicate both technical and non-technical insights to all levels of management Strong project management skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

GIS Consultant (Contract - Outside IR35) Location: Remote with occasional travel to London Heathrow or Manchester Day Rate: 400- 500 per day Outside IR35 Duration: 2-3 months to start with We are currently recruiting for a GIS Consultant to support the development of a GIS solution for a major infrastructure project. This role will focus on building and delivering dashboards using ArcGIS Online, helping transform complex spatial data into clear, user-friendly insights for different stakeholders. Key Responsibilities: Develop and customise dashboards in ArcGIS Online for different user groups Work closely with the GIS team to manipulate and visualise spatial data Present GIS data in a clear and accessible format for non-technical users Support with mapping, data management, and basic GIS analysis where required Key Requirements: Proven experience working with ArcGIS Online, particularly dashboards Strong understanding of GIS principles and spatial data Ability to translate business requirements into effective visual solutions Strong communication and stakeholder engagement skills Desirable Skills: Experience with tools such as Power BI or Tableau Knowledge of Python, SQL, or other data tools Experience working within infrastructure, aviation, or large-scale environments This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

AWS Platform Engineer (Governance & Networking) Permanent Role London Based - Hybrid Working 50,000 to 70,000 Must be SC Clearance Eligible A leading consultancy is looking for an AWS Platform Engineer to drive a major cloud modernization program for a high-profile UK Financial Services firm. You will own the foundation of an enterprise-scale ecosystem, evolving the AWS Landing Zone to ensure global networking, security guardrails, and automated governance are world-class. You will be responsible for the following Modernise Governance: Architect and scale multi-account environments using AWS Control Tower and Organizations. Engineer Connectivity: Build high-performance network topologies with Transit Gateway, Direct Connect, and VPC Endpoints. Automate Infrastructure: Drive platform consistency by deploying all resources via CloudFormation (IaC) and Python/Shell scripts. Harden Security: Deploy advanced perimeter defenses using WAFv2, Network Firewall, and Firewall Manager. Optimize & Monitor: Maintain deep observability and cost efficiency using CloudWatch, Datadog, and CloudTrail. Govern Identity: Enforce strict least-privilege access across the platform via expert IAM management. Essential Skills Expert knowledge of VPC components, subnets, route tables, and gateways (IGW/NAT). Proficient in managing global DNS via Route 53 and configuring ALB/NLB load balancers. Deep understanding of VPN, BGP, and network peering protocols. Solid grasp of the broader ecosystem: EC2, ECS, S3, Lambda, and Config. Strong background in implementing Security Groups, NACLs, and PrivateLink. London Based - Hybrid Working 50,000 to 70,000 Must be SC Clearance Eligible If you are an AWS specialist with a passion for complex networking and governance, we'd love to hear from you. Please apply directly to this advert or send your CV for a confidential discussion to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

A leading IT Consultancy is seeking an SC Cleared Technical Architect on a contract basis to work on a project with a Government client. The role will be fully remote based. You will need to hold an active SC Clearance that has not lapsed. The SC Cleared Technical Solution Architect will analyse the technology landscape, identify opportunities for improvement, and define architectures that support long-term digital transformation. You will collaborate closely with developers, SRE and security specialists, product managers, user researchers, designers, and delivery managers to guide technical direction across multiple service lines. Essential Skills & Experience Significant experience as a technical or solution architect in complex digital or enterprise environments. Strong software engineering foundation, with practical knowledge of modern application architectures (eg, microservices, APIs, distributed systems). Proven ability to design and document architectures using visual modelling techniques such as C4, UML, and data flow diagrams. Hands-on experience with at least one major cloud provider, ideally AWS, including Infrastructure as Code, platform services, networking, and security controls. Deep understanding of secure and resilient system design, including authentication patterns, threat modelling, performance considerations, and observability. Familiarity with Ruby, Python, or Java, and modern development practices such as CI/CD, TDD, and containerisation. Experience guiding technology decisions, evaluating options, and influencing senior stakeholders. Strong understanding of data modelling, integration approaches, API design, messaging patterns, and interoperability challenges. Exceptional communication skills, with the ability to simplify complex topics and build consensus across diverse groups. Ability to work across the full delivery life cycle, from discovery through implementation and service transition.

Application Security Architect Onsite in Bracknell Eligible for DV clearance £65-70k per annum + benefits package We are seeking an experienced Security Application Architect to support the delivery and ongoing evolution of a secure Gateway capability for a strategic UK defence customer . This role combines architectural ownership, secure design governance, and operational assurance within a high-security, mission-critical environment. You'll shape technical direction, drive change, and ensure resilient, compliant solution delivery across engineering and support teams. What you'll be doing; Own and design technical changes required to maintain and enhance Gateway capability Produce high-quality design documentation in collaboration with the customer and Programme Manager Support solution governance and architectural integrity Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Support monitoring and investigation of communications platforms such as email and XMPP-based chat, including the ability to review underlying conversation data where required for security analysis Contribute to file validation and inspection processes, ensuring transferred files conform to expected formats and security controls Your technical background;Core Infrastructure VMware/vSphere RHEL & Windows Server Microsoft Services Active Directory , including Group Policy (GPO), DNS integration, LDAP directory structures, and directory management/maintenance Resource management of server platforms and optimisation of system performance Trellix/McAfee security platforms SIEM integration , including syslog creation, forwarding and reporting pipelines Email security standards and protocols Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching techniques and regular expressions (Regex) , particularly within security or antivirus tooling Configuration and management of the standard RHEL Firewall Exposure to Linux-based security tooling and antivirus technologies Gateway Technologies Understanding of Gateway appliances and associated software Knowledge of secure communications protocols , including messaging platforms such as XMPP Security & Web Experience supporting file validation, inspection, and content verification within secure transfer environments If you are interested in discussing this Application Security Architect role further, please reply back with a copy of your updated CV.

Job Description Are you an experienced Business Analyst ready to make an impact? Join our Group Technology team at Connells Group as a Business Analyst, where you'll work closely with engineers and business stakeholders to understand day-to-day processes, analyse operational needs, and translate requirements into clear Business Requirement Specifications or User Stories. The CPE team is responsible for maintaining and supporting key business systems, as well as managing incidents through ServiceNow, coordinating regular software releases, and addressing technical debt. We offer a hybrid working arrangement, with two days per week in our Milton Keynes office. Key responsibilities: Elicit and capture business requirements Produce clear, concise business requirements documents and user stories Proactively work with senior business managers to understand their business processes and needs Foster a culture of creating excellent working relationships with staff at all levels Work closely with Lead Engineers and Architects to ensure that requirements are addressed within technical specifications Translate current state (legacy) processes and system behaviours into target state designs aligned to the Connells X platform (Azure) Continually communicate to clients on project progression and clarification of requirements Provide application support as required Receive and collate all feedback and change requests from the business Represent the Business Analysis team at business meetings including making presentations Support the project management of changes into the production environment Document application and data flows, including key integrations, data transformations and dependencies Use strong SQL and database analysis skills to understand existing data structures, perform data profiling and support migration planning Provide application support as required, including investigation of issues using SQL and system logs where appropriate Mapping and documenting interfaces between legacy and new systems Experience & Skills Required: Essential Strong analytical skills, with the ability to understand complex systems and data flows Strong SQL and understanding of DB and Cloud services Excellent written and verbal communication skills Ability to communicate with stakeholders at all levels Experience working in Agile/Scrum Desirable BSC Diploma in Business Analysis (ISEB) Proficient in using Diagramming tools (Visio/Draw.io/Miro) Experience in migrating to Cloud platforms (Azure) Awareness of CI/CD pipelines, git based workflows and concepts such as Infrastructure-as-code (e.g. Terraform) Experience migrating legacy applications or data to modern platforms or cloud environments Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00794

We are currently looking for a Senior Business Analyst to join our Digital & Service Design Function within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7/8 Wellington Place, Leeds, LS1 4AP. Client Details Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise out impact and ensure sustainability. We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. DTG is a great place to build your career, and we are committed to enabling our people to do the best work of their lives. Description What's the role? This is a high-profile role delivering business analysis services for our portfolio, programmes and projects. You will assist in developing innovative and strategic approaches to solving business issues using technology, that aligns with the Agency's overall strategy. You will support the business and work with IT colleagues to ensure the best and most cost-effective technology solutions are developed and deployed. You are pivotal in understanding and analysing user and business needs. You will ensure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture. You will work directly with key stakeholders in the business to understand and document key business opportunities that align with the overall Agency needs and the individual divisional business needs. Key responsibilities: Lead on the preparation of the business analysis approach and plan for agreed projects and programmes. This could include developing detailed workshop plans and ensuring appropriate time is integrated into the wider delivery plan for consolidating analysis findings into functional requirements. Lead engagement with all relevant stakeholders on the analysis and design for the project or programme. Do this by influencing and managing relationships effectively, ensuring business analysis outputs are captured and agreed by all stakeholders, ensure those in the projects and programmes are positively engaged taking account of their levels of influence and interest. Lead digital and business teams to reach a consensus on an agreed minimum viable product that will reach and attain benefits realisation, ensure the modelling of business processes, data and systems meet these requirements. Ensure the smooth transition of ongoing business analysis activities from the design phase into implementation and delivery of the project. Work effectively with testing partners, training partners, change managers and the business in defining acceptance criteria and business readiness principles. Contribute to the on-going development of the Business Analysis Framework to support the delivery of business analysis services within the organisation, providing direction and guidance to the team and supporting the development of others in the area of business analysis. Apply and champion agreed methodologies, tools and frameworks appropriate for organisational context. Who are we looking for? Our successful candidate will: Develop and implement a business analysis approach and plan for fast-paced, complex and multi-faceted digital projects and programmes. Contribute and input into wider project and programme planning and delivery. Work outside their remit to ensure delivery stays on track by supporting colleagues in other disciplines to achieve common goals. Work to an agreed scope of work, appreciating financial and time constraints. Challenge where appropriate by completing an impact assessment, raising risks and issues early but also have the confidence and ability to influence decision making to deliver against the objectives and goals of the project and programme business case. Profile Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria: Changing and Improving (I) Making Effective Decisions (P) Managing a Quality Service (I) Delivering at Pace (I) Experience Criteria: Experience of successfully creating, project managing and delivering Business Analysis activities and artefacts within a project/programme or portfolio including but not limited to gathering, documenting business requirements and user stories, evaluating requirements against the present process state and target process states to develop successful requirements for the transition (A, I) Extensive and proven ability to work with discretion and capability in own area. Evidence of working effectively as part of a multi-disciplinary team, working across boundaries and delegating where appropriate, adding value through strategic thinking (I) Evidence of the ability to make decisions confidently and demonstrate understanding of the complexity and diversity of customer needs and expectations, making disciplined decisions based on available information (I, P) Experience of using agile methodology in delivery and a track record of applying an agile mindset to all aspects of their work (A, I) Technical Criteria: Ideally you will hold a degree or post graduate qualification in a computing or science discipline, or have extensive relatable work experience (A) Ideally you will hold a Business Analysis Qualification or demonstrate experience of undertaking business analysis in a comparable setting (A) Strengths Criteria Analytical (I) Negotiator (I) Service Focussed (I) The selection process: We use the Civil Service Success Profiles to assess our candidates. Online application form. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please ensure not to include any personal identifying information on your supporting information. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. If you require any disability related adjustments at any point during the process, please contact as soon as possible. Closing date: 10am Monday 30th March 2026 Shortlisting date: w/c 6th April 2026 Interview date: w/c 27th April 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete People working with government assets must complete basic personnel security standard checks. Job Offer (phone number removed) p.a. + benefits Public Sector Pension Hybrid & Flexible Working (3 days per week in office)

White Collar Factory (95009), United Kingdom, London, London Penetration Testing Manager Capital One Offensive Security reduces cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment through coordinated ethical hacking and penetration testing scenarios. This position works closely with team members to plan, coordinate, execute and report on sophisticated ethical hacking exercises, to identify cyber vulnerabilities and reduce the risk posture of enterprise systems. This role will be responsible for the identification and exploitation of security weaknesses, providing actionable recommendations, and collaborating with various teams to enhance our security posture. About this role: The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking capabilities to continuously protect and defend Capital One brand, systems and data. Offensive Security is part of the Cyber Operations and Intelligence program and assists with identifying opportunities to enhance Capital One's information security posture against a broad range of cyber threats, and develop strategies to most effectively address the threats. What you'll do: Leading and overseeing penetration testing of enterprise networks, services, applications, and infrastructure. Contributing to the development of a comprehensive penetration testing strategy that aligns with the organization's overall security objectives. Analyzing penetration testing results and providing actionable insights to relevant stakeholders to drive remediation efforts and improve the organization's security posture. Staying abreast of emerging threats and attack techniques to ensure that the team's strategy and techniques remain relevant and effective. Providing mentorship and guidance to foster professional development and enhance the team's overall capabilities. Working with developers on remediation guidance and improvements throughout the Software CI/CD pipeline. Clearly and effectively conveying technical information and results to diverse audiences, including senior management and those without a technical background. What we're looking for: Information security experience in one or more of the following areas: red teaming, penetration testing, application security, or network security. Experience with security testing tools and tradecraft. Able to communicate effectively up, down and across the organization, both verbally and in writing. Including the ability to explain complex technical findings to technical teams and executive audiences. Proven ability to manage technical staff and projects, perform effective long term planning and implement continuous process improvement practices. Should have a strong understanding of networking concepts, Windows, Linux and Mac operating systems, cloud and web application vulnerabilities and exploitation. Any of these would be advantageous (but we'd still love to hear from you): Bachelors Degree or equivalent certification Security testing of cloud environments. We're invested with AWS but will consider those who have worked on any other major public cloud provider (Azure, GCP). Experience in offensive security tool development, customization or expansion. Ability to code comfortably in one or more interpreted languages (eg. Python, Bash, PowerShell, Perl, Ruby) and one or more compiled languages (eg. C, C++, C#, Golang, Rust, Java, Objective-C) One or more of the following certifications (OSCP, OSCE, GPEN, GXPN, CRTO, CREST Certified Simulated Attack Manager) Where and how you'll work This is a permanent position and can be based in either our London or Nottingham Head Offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London Head Office office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP / telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in e-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.