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Salesforce Software Engineer - Senior Associate LONDON, United Kingdom Job Information Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 06/10/2026, 01:50 PM Locations 1 Cabot Square, London, E14 4QJ, GB Job Schedule Full time Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: Salesforce scheduler, milestones, forecasting Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) A good understanding of CI/CD principles and automated testing Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Job Purpose As a Salesforce Client Partner, you will serve as a high-level trusted advisor and commercial driver, orchestrating complex Salesforce delivery streams to ensure the long-term success of our global clients. You are responsible for the holistic health and revenue growth of your Salesforce portfolio, balancing rigorous program management with strategic relationship building. By leading cross-functional teams and identifying untapped opportunities within the Salesforce ecosystem (Sales, Service, Marketing, Commerce, and Data Cloud), you will ensure clients maximize their platform ROI while meeting portfolio profitability and expansion targets. Key Responsibilities Partner with Client Partners to identify, qualify, and close upsell and cross-sell opportunities, developing tailored Salesforce roadmaps that leverage new clouds, features, and AI capabilities to drive long-term revenue. Oversee the delivery of complex Salesforce implementations-budget, scope, and schedule-ensuring that technical excellence serves as the foundation for account expansion. Participate in the development of SOWs and pitches, translating complex Salesforce technical architecture into compelling business value and "big picture" digital transformation stores for C-suite stakeholders. Lead and mentor cross-functional delivery teams (PMs, Scrum Masters, Product Owners), ensuring they follow Salesforce SDLC best practices and are trained to identify client "pain points" that signal new business opportunities. Facilitate steering meetings and QBRs (Quarterly Business Reviews) to showcase platform health and ROI, proactively mitigate risks, and secure buy-in for future phases of work. Manage portfolio P&L, including margin health, resource utilization, and contract renewals, ensuring a frictionless transition from sales to delivery. Act as the "voice of the client" internally while maintaining a firm grasp on Astound's commercial interests to ensure win win outcomes. Qualifications and Skills 7+ years of experience in project management or account relationship management, with at least 2+ year focused on Salesforce-centric digital transformations. Proven track record of growing Salesforce accounts through consultative selling and strategic account planning. Significant experience using Atlassian tools (JIRA/Confluence) and CRM software, specifically Salesforce. Strong financial acumen with experience managing program budgets, resource calendars, and profitability metrics. What we offer in return Global Collaboration: The opportunity to work daily with diverse and talented professionals across the globe. Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing. Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans. Real Work-Life Balance: Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. The Chief of Staff (CoS) is the principal strategic partner to the Chief Commercial Officer (CCO). In this high-impact role, you will oversee progress and execution of the commercial roadmap, in partnership with the product organization manage the overall strategic direction, in partnership with internal communications ensure all of the commercial and product team understand the direction we are heading in, ensure optimal benefits are derived from the commercial ops team, manage the governance of the leadership team, and safeguard the CCO's time by resolving complex organizational issues before they require executive intervention. As a force multiplier, you will bridge the gap between high-level strategy development and daily operational execution, ensuring that our $500M business unit moves with focus, pace, and strategic clarity. The Airline Technology Context: We operate in a complex, mission critical ecosystem where the global travel industry is undergoing a generational shift. Our business focuses on providing the technology backbone for airlines-transitioning from legacy Global Distribution Systems (GDS) and commodity-based selling to modern retailing. This involves the implementation of sophisticated Offer and Order management systems (SaaS) and the Sabre Mosaic platform. The CoS must understand this landscape to ensure that our commercial strategies align with the rapid evolution of airline distribution and customer centricity. Additionally, armed with this clarity it must be able to lead and coordinate strategic projects from inception to implementation, ensuring we build out the capabilities needed for success now and in the future. Key Responsibilities Strategic Execution & Alignment Strategic Roadmap Stewardship: Manage the long term execution of the Go To Market (GTM) strategy, ensuring that corporate objectives are successfully cascaded into departmental workstreams. "Big Rocks" program Lead: Serve as the primary PMO for critical CCO mandated initiatives, specifically overseeing the re engineering of the Deal Approval process, the Commercial Incentive Plan (SIP) simplification, and Product Prioritization frameworks. Corporate Objective Cascade: Ensure that long term goals remain the priority amidst shifting market conditions, maintaining a clear line of sight between local sales activity and global strategy. Operational Governance: Identify bottlenecks in internal communication or decision making and implement systems to fix them, fostering a culture of focus and pace. Product, commercial operations and communication alignment: Ensure all parts supporting the commercial execution with our customers drive in the same direction with minimal internal administrative complexity. Sales Operations & Commercial Analytics Sales Pipeline Leadership: Partner with the commercial operations team to ensure a simple and effective global sales pipeline reporting process, ensuring data integrity across all regions to provide a single source of truth for our revenue targets. Commercial Performance Governance: Partner with the commercial operations team to drive accountability across the leadership team by ensuring alignment with budget, sales targets, and revenue goals. KPI & OKR Management: Partner with the commercial operations team and leadership to define, communicate, and track progress against Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). Advanced Analytics: Partner with the commercial operations team to utilize CRM architectures and data visualization platforms to drive organizational strategy, providing insights into win/loss ratios, market share, and sales velocity. Intelligence Synthesis: Manage the "End of Week" reporting flow, synthesizing regional updates into high level briefings for the CCO to ensure the Executive Leadership Team (ELT) remains informed of critical deals and market intelligence. Communication & Liaison Delegated Authority: Serve as the CCO's formal proxy in internal and external forums, possessing the authority to represent the CCO's position, make binding operational decisions, and provide direction to senior leadership. Meeting Management: Design agendas and facilitate meetings to ensure they are productive, action oriented, and focused on strategic debate rather than mere reporting. Board & Executive Communications: Oversee the development of all executive level materials, including presentations and enterprise wide communications, ensuring they reflect the CCO's strategic intent. Cross Functional Mediation: Act as a neutral arbiter to align competing interests between Sales, Product, Marketing, and Finance, ensuring that enterprise level commercial objectives take precedence over departmental silos. Required Skills and Qualifications Experience: A minimum of 10-15 years of professional experience in Corporate Strategy, Business Operations, or Management Consulting. A proven track record in a high level Chief of Staff or COO capacity is essential. Educational Credentials: Bachelor's degree in business or finance required; MBA or equivalent advanced degree is strongly preferred. Commercial Expertise: Sophisticated understanding of global commercial dynamics, including GTM modeling and customer lifecycle management within the airline technology or SaaS sectors. Analytical Mastery: Advanced capability in utilizing data visualization platforms and CRM architectures (e.g., Salesforce) to drive organizational strategy and sales discipline. Executive Presence: Exceptional emotional intelligence and the ability to influence C Suite and VP level stakeholders through diplomatic authority and expert knowledge. Benefits Highly competitive compensation package. Comprehensive medical, dental and wellness program. 25 vacation days annually plus an extra week of vacation from December 27 to 31 every year as year end break globally. Formal and informal reward, recognition and acknowledgement programs. Lots of fun in a globally set team with a global onboarding program. Local events and celebrations. 4 volunteering days annually, to use with your charity of choice. High end IT equipment to support you from day one. Ample employee development events, including learning platforms and tools. Diversity and Inclusion programs worldwide. Reasonable Accommodation: Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact . Determinations on requests for reasonable accommodation will be made on a case by case basis. Equal Employment Opportunity: Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW.

A bit about us We're Hyve - organiser of the world's fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world's leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most. Our portfolio features some of the world's leading events in sectors like ecommerce, healthcare, edtech, and fintech. We're growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market-leading events, we're building tech and data-driven products that supercharge connections - from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you'll join a global team redefining how industries connect, collaborate, and grow - working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture. A bit about you First things first: whatever your background, beliefs or ambitions, there's a culture of belonging at Hyve - and everyone is welcome. The question isn't where you've come from, but where you want to go. You'll thrive here if you're curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you'll fit right in. A bit about the role We are seeking an experienced CRM Solution Architect to define and deliver end-to-end CRM and MarTech solutions across Hyve. This is a strategically important role, requiring a blend of strong architecture expertise as well as hands on coding and platform configuration capability. You will design scalable, secure and integrated solutions spanning customer engagement platforms, marketing technology, integration services and enterprise data platforms, ensuring business needs are translated into robust technical designs that can be delivered and operated effectively. As part of your job, you'll: Architect end-to-end CRM and MarTech platforms across Dynamics 365, HubSpot and Salesforce, aligning solution design to business strategy, operating model and data objectives Produce solution architectures, integration patterns, data models and technical designs covering applications, workflows, APIs, eventing and downstream data platform integration Remain hands on with coding, scripting and platform configuration, including customisation, automation, plugins, connectors, workflows and low code/no code capabilities where appropriate Design and oversee integrations between CRM/MarTech platforms and enterprise systems including data platforms, customer data sources, finance, event, web and marketing tools Define solution standards for security, performance, scalability, data quality, resilience and supportability across the CRM estate Work closely with engineering teams, product owners, data teams, analysts and third party partners to ensure designs are implementable and delivered to a high standard Lead technical discovery, architecture reviews, platform assessments and design decisions for new initiatives, migrations, acquisitions and optimisation programmes Provide technical leadership and governance across solution delivery, including design assurance, documentation, estimation, risk identification and remediation planning Translate business requirements into logical and physical solution designs, balancing speed of delivery with long term maintainability and architectural integrity Coach teams on platform best practice and contribute to continuous improvement in CRM architecture, engineering standards and delivery approaches Here's what we're looking for from you Proven experience in a CRM Solution Architect, CRM Technical Architector senior platform engineering role Deep, hands on expertise in at least two of Microsoft Dynamics 365, HubSpot and Salesforce, including core data models, configuration, customisation and integration approaches Hands on software engineering, with practical experience of coding, scripting and solution development across CRM and integration platforms in a cloud native environment (ideally Azure). Experience of API led architecture, middleware, event driven integration, ETL/ELT patterns and integration with enterprise data platforms, ideally Azure Fabric & Snowflake. Experience designing solutions across CRM, MarTech and data ecosystems, including identity, consent, segmentation, campaign execution and customer data flows Excellent understanding of solution architecture methods, non functional requirements, security and data governance principles Ability to engage confidently with senior stakeholders while also working closely with developers and delivery teams on detailed technical implementation Strong analytical, problem solving and decision making skills with the ability to assess trade offs and make pragmatic architecture choices Experience working in agile product and project delivery environments with a clear understanding of software delivery lifecycle practices Strong communication and documentation skills, with the ability to clearly articulate architecture decisions,options and recommendations Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience Relevant platform or architecture certifications in Microsoft Dynamics 365, Salesforce, HubSpot, Azure or integration technologies are highly desirable TOGAF or equivalent architecture certification is beneficial but not essential Desirable Experience architecting customer, marketing or revenue platforms in enterprise scale environments Experience supporting mergers, acquisitions, platform consolidations or multi brand operating models Business change management, especially guiding sales and marketing teams to standardise processes and supporting teams with training. Knowledge of enterprise architecture, governance and service management frameworks Key Competencies Technical leadership Architecture and systems thinking Software development and platform configuration Integration and data mindset Communication and influence Pragmatism, adaptability and continuous improvement Ready to make some great experiences? Your Hyve adventure begins with one click Apply now!

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core.This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level.You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments.Why "Cross Cloud"?The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond.Your Impact and ResponsibilitiesStrategic Architecture LeadershipDefine and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level.Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers.Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP.Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures.Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster.Customer EngagementLead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts.Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions.Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity.Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged.Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth.Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation.Cross-Functional and Ecosystem LeadershipIn conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystemCollaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices.Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift.Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations.Enablement and Thought LeadershipPublish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation.Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives.Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact.Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority.Operational ExcellenceAttain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements.Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines.Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies.Minimum QualificationsExtensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should includeDeep, hands-on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft.Plus one or more of:Agentforce and AI fluency - able to architect autonomous, agent-first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations.Advanced integration expertise: end-to-end integration architecture across SaaS-to-SaaS and on-premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub-sub and event-driven integration, micro-service and platform integration patterns.Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI.Public cloud architecture: designed and delivered end-to-end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions.Executive-level communication: exceptional ability to articulate complex architectures and their business value to C-suite, CTO and Board-level stakeholders; equally comfortable in technical deep-dives with engineering teams.Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team.Preferred Qualifications and SkillsPrior experience at Distinguished or Principal grade (or equivalent) in a technical pre-sales or senior architecture role at a leading technology vendor or global implementation consultancy.Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC-1, EU AI Act).Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy.Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre-sales contexts.Experience with design thinking, solution selling and value-based selling approaches at senior levels.Salesforce development experience (Apex/LWC, Java, JavaScript) and understanding of modern application development patterns. Experience of AI enabled coding tools and harnesses such Codex, Claude Code, Cursor.Active Salesforce certifications across multiple product domains; Salesforce Certified Technical Architect (CTA) desirable.About the UKI SE Architecture, Data & AI PracticeThe UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance . click apply for full job details

Senior Director, Fan Data Infrastructure (Warner Records US) Department: Direct-to-Fan Services, Global Marketing Reporting to: SVP, Global Direct-to-Fan Services Location: London, hybrid (minimum 3 days per week in the office) Overview The Senior Director will lead the operational and technical infrastructure that powers Warner Music Group's direct to fan ecosystem. This role ensures fan data moves reliably, securely and intelligently across WMG's marketing systems, platforms and teams, while overseeing integrations, architecture and governance of the fan data ecosystem. Primary Responsibilities Strategy & Infrastructure Lead the evolution of WMG's fan data infrastructure, ensuring systems, integrations and workflows support modern marketing. Define and maintain the operational architecture connecting CRM, audience, commerce and fan engagement platforms across the D2F ecosystem. Partner with Technology and Marketing Enablement to improve interoperability and reduce operational fragmentation. Systems & Data Operations Oversee integrations between platforms including Salesforce Marketing Cloud, Klaviyo, Community, Co:Brand, HighTouch, Shopify, Snowflake, Adobe Analytics and WMG's broader customer intelligence infrastructure. Lead mapping and standardization of fan data schemas, tracking frameworks and audience infrastructure across platforms, ensuring reliability, measurability and consistency. Act as the lead for fan data movement across APIs, audience syncs, automation workflows and CDP infrastructure. Governance & Operational Integrity Establish and maintain best practices for fan data governance, privacy, consent handling and operational hygiene across WMG's marketing ecosystem. Serve as the senior escalation point for fan data issues, sync failures and platform related operational troubleshooting, working closely with technical teams to resolve root causes. Collaboration & Leadership Lead WMG's Audience Integration and Fan Engagement functions, overseeing the operational infrastructure that supports fan data, audience activation and CRM delivery across the D2F ecosystem. Partner closely with the Senior Director, Fan Engagement CRM to ensure fan communications are supported by reliable, scalable marketing infrastructure. Partner with Marketing Enablement, Technology, WMX and Global Marketing teams to improve how fan data supports marketing operations and audience activation. Experience Level 8-10 years of experience working across marketing technology, CRM infrastructure, data operations or systems integration roles within complex consumer or entertainment ecosystems. Strong understanding of how CRM, audience and fan engagement systems support modern marketing operations. Hands on experience with platforms such as Salesforce Marketing Cloud, Klaviyo, HighTouch, Shopify, Community, Co:Brand, Snowflake, or similar marketing infrastructure tools. Deep familiarity with customer data platforms (CDPs), audience synchronization and fan data architecture. Strong working knowledge of SQL, APIs, JSON and data schema management. Experience troubleshooting complex system and data flow issues across multiple interconnected platforms. Comfortable working closely with technical and engineering teams while understanding the operational realities of marketing organizations. Experience leading operationally focused teams within fast moving, cross functional organizations. Strong understanding of data governance, consent management and privacy considerations within first party marketing ecosystems. Familiarity with reporting and visualization tools such as Tableau. About You Technically minded and operationally driven, with a strong understanding of how marketing systems, fan data and integrations work together. Curious and solutions oriented, you simplify complexity and bring structure to fragmented environments. You collaborate effectively across technical and non technical teams, are detail oriented with a focus on system integrity, data quality and operational reliability, and are passionate about building infrastructure that helps artists and marketing teams create better fan experiences. WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender identity, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

Job Category Sales Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Data Foundation and MuleSoft team is actively seeking a motivated Client Solution Consultant to join our highly skilled and collaborative Pre-Sales team. As a Client Solution Consultant, you will play a pivotal role in fostering MuleSoft's and Informatica's growth in the UK and Ireland region. Your primary focus will be to serve as a trusted advisor to our potential clients, showcasing how MuleSoft's and Informatica's Platforms can revolutionise IT, fostering greater innovation in this age of agentic transformation. You will work closely with Account Executives across the entire sales process, evaluating sales opportunities by considering customer technical requirements, competition, decision-making processes, and funding. Building strong, nurturing relationships with the client's IT team and C-Level executives, you will harness their profound technical expertise to align the client's technical needs with business objectives. What Awaits You at MuleSoft as a Client Solution Consultant in the UK: Collaborate within a passionate Pre-Sales Solution Consultant team that prioritises teamwork and inclusivity. Be mentored by leaders who genuinely care about your growth, well-being, and accomplishments. Be part of a company that truly embodies its core values of Trust and Customer Success, valuing diversity and promoting an inclusive work culture. Contribute to one of the most pioneering and innovative companies on a global scale. Qualifications for Success: Prior experience in enterprise software Pre-Sales. Proficiency in building trust with clients and the ability to influence key decision-makers throughout the sales process. Hands-on experience with middleware, one or more of: integration architecture patterns, API technologies, enterprise messaging patterns, BPM, Data Integration, MDM, etc. Proficient in hands-on development, coding, and API design. Familiarity with cloud technologies, including iPaaS, SaaS applications, cloud infrastructure, etc. (preferred). Exposure and understanding of agentic AI. Proven track record of creating and delivering Proofs of Concept (PoCs) and independently and effectively responding to functional and technical aspects of RFIs/RFPs. Capability to lead architectural discussions and workshops. A deep passion for technology and the ability to translate that passion into tangible business benefits for customers. Excellent verbal and written communication skills, coupled with strong presentation abilities. Willingness to travel as required and to maintain flexibility regarding working hours within the UK and Ireland region. What You Will Accomplish: In 3 Months: Attain MuleSoft Developer certification. Complete MuleSoft's SE training programs successfully. Enhance your architectural problem-solving and whiteboarding skills through shadowing and role-playing customer scenarios. Engage with Account Executives and Sales leaders, shadowing customer calls and engagements. In 12 Months: Assemble all the elements to "perfect your craft" by closing deals. Take ownership of technical sales from start to finish for a range of opportunities. Achieve certification in all Product, Architecture, and Sales Messaging training courses. Deliver product presentations and demonstrations tailored to the client's technical specifications and audience. Develop proofs of Concept (PoCs) as part of an account team to showcase the capabilities of the platform and the outcomes it can deliver. Collaborate with Account Executives on account planning and strategy. Support marketing with activities such as writing blogs, participating in demo-driven webinars, and speaking at industry events. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust. We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. What you'll be doing: Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high quality, scalable Salesforce solutions. Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety. Deploying change via CI/CD. Apply declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain Trustpilot system auditing evidence and documentation. Provide mentoring & coaching to more junior Administrators for skills development. Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning. Salesforce Administration: Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. Provide user support for all functions within GTM. Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders. Who you are: Technical Skills Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 5+ years of hands on experience as a Salesforce Developer & Salesforce Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Collaboration Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non technical stakeholders, conduct technical discussions, and mentor team members. Adaptability A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who we are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: Use benefits list here for the relevant location. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.

May 11, 2026 Type: Full Time Location: London A pure play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people. With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key industries, we're quickly establishing ourselves as the go to partner for Salesforce and MuleSoft in Asia, Europe and North America. Job Summary: We are seeking an ambitious and enthusiastic Pre Sales Solution Lead - Salesforce Commerce Cloud to join our growing team. The ideal candidate will already be doing a similar role - or may have contributed to pre sales efforts whilst in a delivery orientated role and will come with extensive expertise in Salesforce Commerce Cloud, demonstrate pre sales and solution proposal leadership capabilities, and have a client centric and creative mindset to ensure proposed solutions are aligned to our client needs and industry standards. Key Responsibilities Owning the pre sales solution delivery of the proposal for Commerce Cloud opportunities. Designing and presenting scalable and innovative Salesforce solutions, responding to client objectives and needs. Conducting product demonstrations, presentations and proof of concepts.Acting as an advisor to clients across Salesforce Commerce capabilities and industry trends. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships. Managing multiple opportunities in parallel, working efficiently and balancing competing priorities. Staying informed on the latest developments across Salesforce technologies, especially in Commerce Cloud, and competitor offerings. Required Qualifications Experience: Extensive experience (typically 5+ years) in pre sales, solution architecture, or consulting within the Salesforce ecosystem. Experience in Rough Order of Magnitude (ROM) and detailed estimation approaches to shape and size requirements. Deep understanding of Salesforce products, specifically Commerce Cloud across B2B, B2C & D2C. Skills: Ability to bridge the gap between the technical and business solution, presenting the best perspective tailored to the relevant audience. Excellent communication, presentation, and negotiation skills. Ability to translate complex business requirements into scalable Salesforce solutions. Strong analytical and problem solving skills. Ability to work collaboratively in a fast paced, dynamic environment. A proactive, innovative mindset with a passion for driving revenue growth and delivering client value. Preferred Qualifications Education: Bachelor's degree in business, marketing, or related experience. Previous experience in technology or SaaS sales. Salesforce Administrator certification, and additional certifications especially within Commerce Cloud are preferred. Experience with sales methodologies and CRM best practices. Background in consultative selling approaches. Competitive base salary with a bonus/commission structure. Mentorship from experienced pre sales professionals. Clear career progression pathway.