15 jobs found

Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division This role is part of MED PLANET, a Lyon based fieldwork agency and wholly owned subsidiary of M3 Inc. MED PLANET is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in France. MED PLANET provides high quality translations and transcription for healthcare fieldwork projects for the M3 MR group. Job Description Job Purpose As a Vendor and Quality manager your role is to ensure consistent, high-quality service delivery across language services operations by effectively handling vendor management, overseeing quality assurance and its processes, and driving continuous improvement in workflows. The role focuses on expanding as well as maintaining strong vendor partnerships, enhancing operational efficiencies in line with ISO standards, and supporting compliance, while leveraging strong organizational, analytical, and communication skills to optimize performance and uphold quality standards. Vendor Management Oversee and manage the vendor pool to ensure optimal size, coverage, and capability aligned with business needs. Ensure vendors possess the required skills and receive appropriate training on processes and tools. Lead contract negotiations, including rates and scope of services, to maintain healthy margins and support scalable service delivery. Manage end-to-end vendor lifecycle, including onboarding and offboarding processes. Act as the primary escalation point for vendor-related issues, including performance concerns and disputes, ensuring timely and effective resolution. Quality Assurance Oversee quality assurance processes to ensure translations/transcriptions and deliverables meet client expectations and industry standards. Develop, implement, and monitor quality control procedures and evaluation frameworks. Conduct regular audits, reviews, and quality assessments to identify improvement opportunities. Process Improvement Analyze existing workflows and operational processes to identify inefficiencies and optimization opportunities. Develop and implement new procedures to improve productivity, reduce costs, and enhance service quality. Support continuous improvement initiatives across departments. Training & Development Provide training and guidance to internal teams on quality standards, tools, workflows, and best practices. Ensure teams remain informed about industry trends, technologies, and operational updates. Create and maintain training documentation and quality guidelines. Collaboration & Communication Work closely with project managers, team leads, and cross-functional stakeholders to ensure smooth project execution. Facilitate clear communication between vendors and internal teams. Support client satisfaction through proactive issue management and service excellence. Issue Resolution Investigate and resolve quality-related or operational issues as per the processes. Implement preventive and corrective measures to minimize recurring problems where applicable. Escalate critical issues appropriately while maintaining professional communication. ISO & Compliance Support Support the implementation, maintenance, and improvement of ISO processes. Ensure operational procedures align with company ISO standards and compliance requirements. Assist with audits, documentation, and compliance monitoring activities. Qualifications Bachelor's degree in business administration, Linguistics, Quality Management, or a related field A min. of 3+ years' experience in vendor management, quality assurance, localization, or operations management Strong understanding of QA methodologies and process improvement practices Experience working with Market Research projects preferredFamiliarity with ISO 9001/17100 standards and compliance processes is an advantage Knowledge, Skill, Ability Excellent organizational and multitasking abilities Strong analytical and problem-solving skills Exceptional written and verbal communication skills Ability to manage multiple priorities and deadlines Strong attention to detail and quality standards Proficiency in project management and reporting tools Collaborative mindset with strong stakeholder management skills Excellent knowledge of translation and transcriptions workflows and processes Good understanding of Market Research localization projects Experience in localization, translation, or language services industry Knowledge of CAT tools and localization platforms Experience with KPI tracking and performance reporting Background in process optimization or operational excellence initiatives

Overview Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC. To unleash the power of diversity within our business we will continuously seek out new ways to empower teams to reach their full potential. Removing barriers to inclusion and championing a better workplace for us all. For further information on Enerpac Tool Group and its businesses, visit the Company's website at Summary - basic function of the role We are seeking an experienced Quality Manager to join our team on a permanent basis, supporting our team in Cramlington, onsite 5 days per week. The Quality Manager is responsible for the strategic planning, development, implementation, and ongoing management of Enerpac UK's Quality Management System (QMS). This role ensures compliance with quality policies, procedures, and standards at site, regional, and global levels, while driving continuous improvement initiatives to strengthen the effectiveness and maturity of the QMS across the organisation. Job Duties and Responsibilities Develop, maintain, and continuously improve the QMS; creating and updating documentation to reflect operational changes, site specific needs, and industry best practices. Establish and monitor strategic quality objectives and performance targets; lead site initiatives to address underperformance and improve key performance indicators. Ensure ISO 9001 requirements are clearly communicated, understood, and consistently applied throughout the organisation. Lead and contribute to regional management reviews to drive continuous improvement of the QMS. Ensure supplier, internal, and customer quality issues are accurately reported and managed within the Qualityze system. Oversee the timely closure of all product quality non conformances and corrective and preventive actions (CAPAs). Maintain effective communication channels to report progress on non conformance resolution to internal and external stakeholders. Act as the escalation point for customer quality non conformances. Serve as Qualityze system administrator and contribute to software enhancements that improve business efficiency. Actively promote safety awareness and continuous improvement, identifying opportunities to drive change, increase efficiency, and deliver results while maintaining compliance. Represent the company professionally at all times, adhering to company policies, procedures, and safety standards; serve as a role model and ambassador for health and safety excellence. Effectively influence, develop, and train employees to strengthen a culture of quality and continuous improvement. Skills and Competencies Strong working knowledge of APQP, PPAP, MSA, FMEA, Control Plans, SPC, and 8D methodologies. Excellent verbal and written communication skills, with the ability to engage effectively at all organisational levels. Demonstrated strong problem solving and analytical skills. Outstanding facilitation, training, communication, and presentation abilities; positive, persuasive, and motivating leadership style. Proficient report writing and presentation skills using Microsoft Office applications. Self motivated, well organized, and an effective time manager with a collaborative team oriented approach. Assertive yet diplomatic, with a strong understanding of business and commercial priorities. Proven ability to work cross functionally and within global, multicultural teams. Capable of managing multiple priorities under tight deadlines. Education and Experience Minimum of 5 years' experience implementing quality systems, with a proven ability to develop, train, and coach employees in a quality driven environment. Extensive experience managing ISO 9001 systems, including Lead Auditor experience or certification. ISO 9001 Internal Auditor certification or willingness to obtain Lead Auditor certification. Work Benefits Engagement with Employee Resource Groups which can provide leadership and networking opportunities. Competitive salary, performance incentives, and benefits package. Community Outreach programs embedded in the Company's culture.

Job Title Engineering Data Integrity Lead Function Engineering Location Gloucester Security Clearance Required Baseline BPSS and SC For further information on security clearances please visit this website: National security vetting: clearance levels - GOV.UK Duration Permanent Hours 37hrs per week Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role The Engineering Data Manager is responsible for the governance, integrity, and lifecycle management of engineering data across product development and in service support activities. This role ensures that product design changes, technical changes, and configuration data are accurately controlled, authorised, and maintained within approved systems in accordance with internal procedures, customer requirements, and regulatory standards. The position plays a critical role in safeguarding product and system data integrity during the exploitation of engineering data, establishing trusted data foundations that enable advanced analytics and the responsible adoption of Artificial Intelligence technologies, including Generative AI and Large Language Models. Skills and Experience HNC/HND or Degree in Engineering, Engineering Management, or a related technical discipline. Proven experience in engineering data management, configuration control, or design change management. Strong understanding of product lifecycle management (PLM) concepts. Experience managing design and technical change in complex engineering environments. Demonstrated ability to maintain high levels of data integrity, accuracy, and traceability. Strong stakeholder management and communication skills. Ability to work effectively in regulated industries (e.g. aerospace, defence, automotive, rail, energy). Desirable Skills & Experience Experience with PLM/PDM systems such as Windchill, Teamcenter, or Enovia. Knowledge of configuration management standards (e.g. ISO 10007, EIA 649). Familiarity with quality and regulatory frameworks (e.g. AS9100, ISO 9001). Experience supporting audits, certifications, or customer data deliverables. Understanding of digital thread / digital twin concepts. Highly organised with strong attention to detail. Analytical and methodical problem solver. Confident in challenging non compliance and driving best practice. Comfortable working across multiple projects and prioritising effectively. Committed to continuous improvement and data excellence. Responsibilities Engineering Data & Integrity Own and maintain the integrity of engineering data infrastructure, defining strategy and leading the technical execution of change to ensure reliable data pipelines for analytics and business needs. Enable rapid improvements in Master Data quality to support effective data exploitation and the adoption of new and evolving systems. Ensure raw engineering data is accurately transformed into usable data assets through effective structuring, version control, and full traceability of product definitions, including drawings, models, specifications, and Bills of Material (BOMs). Support the exploitation of engineering data by ensuring data integrity (design pipelines that handle dirty data and flag discrepancies) underpins current and future business needs. Enable and support organisational AI initiatives by providing trusted data foundations and deploying advanced technologies and tools, including Generative AI and Large Language Models, to end users. Establish and enforce data standards, naming conventions, and classification rules across engineering datasets. Product Design Change Management Integrity Strategy and Architecture - design, implement and manage the end to end data platforms which control product design change, ensuring all changes are correctly assessed, approved, implemented, and recorded. Pipeline and Infrastructure - drive the creation of scalable and efficient pipelines and processing systems for data ingestion, transformation and access - including engineering change requests (ECRs), engineering change proposals (ECPs), and change implementation activities. Ensure design changes maintain data compliance with safety, security (RBAC) secure data transfer protocols (sensitive data). Data Governance and Quality through Technical Change Control Establish and enforce data management, security and compliance policies ensuring high data quality and integrity by administering formal technical change control processes, ensuring that technical impacts, dependencies, and risks are fully evaluated. Maintain accurate change histories and configuration baselines throughout the product lifecycle. Support configuration audits and design reviews by providing authoritative data sets. Data Integrity & Assurance Ensure engineering data platforms remains accurate, complete, secure, fit for purpose and align with regulatory frameworks e.g., SOC2, ISO 27001, HIPAA. Perform regular data quality assessments and audits to identify discrepancies or integrity risks. Drive continuous improvement initiatives to reduce data errors, rework, and inefficiencies. Cross-Functional Collaboration Act as the primary interface between data sciences, analytics, engineering, manufacturing, quality, supply chain, and programme teams on data-related matters. Provide expert advice on data governance, emerging techniques and technologies, drive adoption of new tools configuration status accounting, and promote DevOps. Support internal and external stakeholders, including customers and regulatory authorities. Tools, Systems & Continuous Improvement Manage and optimise the use of tools (e.g. Apache Spark, AWS Glue, Databricks or equivalent). Support system enhancements of data processing and transformation, migrations, and process improvements. Contribute to the development of engineering data management policies, procedures, and training materials that support Data Lakehouses. Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. RTX Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

Company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Graduate Quality Assurance Engineer will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables. The successful Graduate Quality Assurance Engineer will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse. Key Responsibilities Maintain and govern the ISO 9001:2015 management system, ensuring effectiveness through structured auditing and compliance with customer and legislative requirements. Monitor and verify consistent implementation of quality policies and practices, including compliance with applicable regulations, standards, and customer specifications. Work collaboratively within a multi-functional metallurgy and quality team, supporting project delivery and ensuring robust quality governance. Drive continuous improvement of metallurgy processes, systems, and SOPs in line with national, international, and customer standards. Conduct and support material and component verification, including interpretation of certification (chemical analysis, heat treatment, NDT, coatings, etc.). Manage non-conformance processes (NCRs, SDRs, SAP reporting), ensuring traceability, defect control, and timely resolution of quality issues. Support supplier quality, documentation, KPI reporting (including COPQ), and cross-functional communication, contributing to operational performance and compliance. Qualifications A basic understanding of ISO 9001:2015 and relevant quality standards Recently graduated with a BEng in Material Science or similar Capability in quality inspection and verification of metallic materials and components Ability to interpret material certifications, engineering drawings, and technical specifications in line with international standards Good IT, communication, and cross-functional working skills, with understanding of manufacturing processes such as machining, NDT, welding, and assembly Salary & Benefits up to £35,000 depending on experience Monday to Friday 5 hours per week 25 Days annual leave + Bank holidays + up to 12 additional flex days Company pension contributions of up to 8% Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.

We are currently recruiting for a Development Lead (ME) at our South Molton site. This is an exciting opportunity for someone to join a global leader within the Aerospace sector.The South Molton plant is based in Devon, UK and has over 400 employees. The plant commenced production in 1973 and in 1975 an investment casting foundry opened on the site. The Foundry is the only one of its kind across Eaton's Aerospace plants.Today the plant's core focus is the design, manufacture and test of Components primarily for the aerospace sector.The site's main customer is the Eaton facility at Titchfield, Hampshire, UK and the external customers to the site include Airbus, Boeing, Embraer and Augusta Westland.What you'll do:Develops and maintains robust, cost efficient manufacturing processes and product structures consistent with leanmanufacturing practices.Must be mindful of process and test capabilities and recognize organizational core competencies.Ensures root cause and failure analysis is performed as required.Leads cost-out events and promotes culture of continuous improvement.Applies lean manufacturing techniques as means to eliminate waste and deliver products to customer's expectations.Implements methods and practices to reduce variation.Develops team's ability to understand source(s) of variation and identify impact of tolerance stacks in assemblies byapplying Six Sigma Design and Development strategies.Understands application of SPC and gage R&R.Participates in concurrent engineering efforts and critical design reviews to minimize product development costs andmaximize useful life of products.Conducts Design for Manufacturing and value engineering initiatives as applicable.Develops work breakdown structures as a tool to develop cost estimates.Participates in new product development projects using ProLaunch as a tool to articulate deliverables and a vehicle tocommit to schedulesCoordinates manufacturing liaison/s for products from inception through shipment to customer.Develops and integrates new processes and methodologies as to provide competitive advantages for the business.Recommends Capital Appropriation Requests (including payback and net present value analysis) for acquisition of equipment to support emerging and existing technologies.Trains associates as required.Qualifications:Degree qualified (or equivalent) in a relevant disciplineDegree in Six Sigma or similar subject.Skills:Detailed knowledge of lean manufacturing techniques - i.e. value stream mapping, one piece flow, etc.Understanding of Six Sigma concepts and tools and where they relate to minimizing process / product variability - i.e. regression analysis, design of experiments, hypothesis testing, etc. Ensuring they are deployed appropriatelyThorough understanding of problem-solving methodologies used in determining root cause and formulating correctiveaction(s) - i.e. thought maps, 8D, root cause analysis, Process Failure Mode Effect Analysis, Gage R & R, control charts, Pareto charts, etc.Proficiency in various software applications - i.e. Computer Aided Design, Computer Aided Manufacturing, MS Office suite, MiniTab, etc.Knowledge of manufacturing principles and technical specifications to support facilities competencies - i.e. metal cutting, tool design, injection molding, welding, soldering, etc.Ability to lead cross-functional process improvement teamsAdvantageous:Detailed knowledge of engineering design and product reliability concepts as to facilitate analysis of fluid dynamics, thermal dynamics, electronic circuits, etc.Understanding of ProLaunch.Knowledge of industry and customer specific quality processes (i.e., ISO9001, AS9100 etc).Knowledge of product and end user application/specifications, including product testing requirements. (design/processinterface).What we offer:Flexible working hours and a hybrid working model for the right candidate.A company culture committed to Inclusion & Diversity and Sustainability.Annual mentoring programme, Eaton University, and a robust reward and recognition framework.Ongoing learning and global career development opportunities, including internal mobility.Comprehensive induction support and a well structured onboarding experience.The successful applicant will be in contact with US ITAR controlled technology, goods and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process. positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Principal Configuration ManagerApplylocations: GB - Rollestone: GB - Bristol Buildingtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary Range: £53,269 - £71,400Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to lead and shape configuration management practices that underpin secure, high-integrity systems and services? At Leonardo UK, our Principal Configuration Managers provide expert guidance and leadership to ensure that engineering and business-critical assets are controlled, traceable, and aligned with project, operational, and compliance requirements. You'll lead cross-functional collaboration, influence policy and process development, and drive continuous improvement across the configuration lifecycle.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.Leonardo UK is seeking a Principal Configuration Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Configuration Manager Lead the definition, implementation, and governance of configuration management strategies across programmes and platforms. Own and maintain configuration baselines, ensuring traceability and compliance with internal standards and external regulations. Provide expert advice on configuration identification, change control, status accounting, and verification activities. Drive continuous improvement in configuration processes, tools, and reporting to support business effectiveness and audit readiness. Collaborate with engineering, delivery, and service teams to ensure configuration data supports operational and project needs. Represent configuration management in Integrated Project Teams (IPTs), influencing design, delivery, and support decisions. Lead or contribute to cross-functional initiatives, including business planning, risk management, and capability development. Mentor and develop junior configuration professionals, fostering a culture of quality, governance, and innovation. What you'll bring Proven experience leading configuration management in complex engineering or service delivery environments, ideally within defence, government, or regulated sectors. Deep understanding of configuration management principles, lifecycle integration, and change governance. Proficiency in configuration and collaboration tools (e.g. Jira, Confluence, SharePoint, PLM systems). Strong analytical skills with the ability to interpret technical data and ensure consistency across systems and documentation. Excellent communication and influencing skills, with the ability to engage stakeholders at all levels. A strategic mindset with the ability to challenge, innovate, and contribute to business planning and policy development. Professional credibility and visibility within your domain, with a track record of delivering results and driving improvement. Core areas (must have): Strategic Configuration Leadership: Experience defining and leading configuration strategies across programmes or business units. Lifecycle Integration: Expertise in applying configuration management across the full system lifecycle, from design to decommissioning. Governance & Compliance: Strong knowledge of standards such as ISO 10007, ITIL, and MOD DEF STANs, with experience supporting audits and regulatory compliance. Tooling & Automation: Skilled in using and improving configuration tools and processes to enhance traceability and efficiency. Cross-functional Collaboration: Ability to influence and align engineering, service, and business teams to ensure configuration integrity. Mentoring & Capability Development: Experience developing others and contributing to the maturity of the configuration function. Business Acumen: Understanding of how configuration supports broader business objectives, risk management, and operational effectiveness. Desirable: Experience supporting configuration in hybrid environments (e.g. on-premise, cloud, SaaS). Experience administrating SharePoint sites. Familiarity with Agile, DevOps, and DDaT-aligned delivery environments. Knowledge of secure configuration practices and cyber security principles. Exposure to enterprise IT services such as Active Directory, Exchange, or PKI. Industry certifications (e.g. ITIL Foundation, CM2, ISO 9001, PRINCE2). Experience working in secure or defence-related environments. Security ClearanceThis role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join usAt Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now!

Our Vacancy# Technical Support Officer - Quality Nuclear Permanent / Bridgwater United Kingdom 21/05/26 On site Share Job DescriptionAs a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.Key Responsibilities:Support Records Support Manager: Records Support Manager and help with day-to-day admin and documentation tasks. Receive task requests and ensure they are completed accurately and on time.Document Management & Editing: Edit, review, and organize quality documents. Use Teamcenter to upload and manage documents. Return completed document packs to the requester.Template & Data Handling: Use Excel to track and manage task progress. Find and use the correct templates using specific codes. Complete and submit templates based on project needs.Quality Support & Reviews: Help review documents for quality and compliance. Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes. Assist in identifying and closing non-conformance issues.Training & Continuous Improvement: Participate in training sessions to improve knowledge and skills. Support quality audits, root cause analysis, and improvement activities.Data & Reporting: Maintain trackers and dashboards with accurate data. Help prepare regular quality reports for internal and external stakeholders. Support investigations with relevant data when required.General Admin Tasks: Organize and verify data across various tools and systems.Skills Required: Experience in project environment, preferably in a regulated sector Position requires a dynamic individual who is self-starter as well as a Completer/Finisher. Good awareness of the quality/safety environment Experience of working in organisations that are certified to ISO 9001, ISO19443 Experience of ONR Licence Conditions is an advantage Experience in the review of Quality Records (e.g. Material Certification; CFSI) The ability and knowledge to be able to analyse quality data at various levels across the business The ability to build effective relationships with the team Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance Experience with background in Quality is desirable Fluent in English language, preferably with some French language skills (but not essential). Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation. Your Benefits Package Hybrid Working - Flexibility to work from home and the office 25 Days Annual Leave + Bank Holidays Buy & Sell Holiday - Make your time off work for you 8% Company Pension Contributions Income Protection & 3x Salary Death-in-Service Cover Competitive Sick Pay - Support when you need it Healthcare Cash Plan - Claim back on dental, optical & more Free Digital Gym Access - Expert-led fitness classes Exclusive Discounts - Restaurants, days out & top brands 24/7 Employee Support Line - Mental health, financial & legal help Cycle to Work Scheme - Save money & go green Free Flu Jabs & Eye Test Vouchers Paid Professional Membership Fees Volunteer Days - Make a difference on company timeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter! Bring your unique contributions and help us shape the future. NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter!. Bring your unique contributions and help us shape the future.

The Head of IT Governance is responsible for establishing, maintaining, and continuously improving the organisation's IT governance framework. This role ensures effective oversight of IT spend, robust governance and control environments, high-quality delivery through QA management, strong data governance practices, and successful coordination of internal and external audit activities. The role acts as a key bridge between Technology, Finance, Risk, Compliance, and Audit functions, ensuring IT services are well controlled, compliant, cost effective, and aligned with business objectives. Responsibilities IT Governance & Controls Define, implement, and maintain the IT governance framework, policies, standards, and procedures. Ensure IT controls are designed and operating effectively to manage risk, support compliance, and meet regulatory and organisational requirements. Oversee adherence to relevant frameworks and standards (e.g. ITIL, COBIT, ISO 27001, data protection requirements). Provide governance oversight for IT change, risk management, and service management activities. Identify, assess and mitigate IT related risks Co ordinate management system "brainwork" Manage data repository, Oversight of tech and controls Mange communication of controls Take responsibility for escrow agreements, licence management. Develop and maintain a succession plan for the Technology Team Co ordinate the "You said, We did" process Quality Assurance (QA) Management Lead and manage the IT Quality Test function. Ensure appropriate QA frameworks, methodologies, and controls are embedded across IT delivery. Oversee testing strategies, quality metrics, and continuous improvement initiatives. Provide independent assurance on the quality and readiness of IT solutions prior to release. Audit & Assurance Act as the primary point of contact for IT related internal and external audits. Coordinate audit planning, evidence gathering, and stakeholder engagement. Ensure timely and effective remediation of audit findings and control weaknesses. Provide clear, accurate responses and reporting to auditors, regulators, and senior stakeholders. Data Governance Establish and maintain a robust data governance framework covering data ownership, quality, integrity, and lifecycle management. Work closely with data owners, information security, and compliance teams to ensure data is managed in line with regulatory and organisational standards. Support initiatives to improve data quality, transparency, and accountability across the organisation. IT Budget Oversight Oversee the IT budget in partnership with Finance and Technology leadership. Monitor IT spend, forecast costs, and ensure value for money and alignment with strategic priorities. Challenge and optimise IT investment decisions, ensuring transparency and financial discipline. Review regular financial reporting providing guidance to Technology Leadership. Skills and Experience Experience operating in regulated or complex organisational environments. Relevant experience in Information Governance, IT Risk, IT Audit and Security Thorough understanding of the latest IT GRC principles, techniques and protocols. In depth knowledge of ISO standards including 9001, 27001, 20000, 38500 Deep technical understanding of testing, quality assurance and release management gained through experience of leading a test and quality team on a large programme. Demonstrate sound commercial judgement e.g contract / supplier management Experience in budget control. Industry awareness to identify improvement opportunities and implement them across the services and processes incorporated within the domain. About Us Our benefits We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health. About Canopius Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd's of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments. Job Info Job Identification 638 Job Category Information & Technology Posting Date 06/01/2026, 03:35 PM Job Schedule Full time Locations Level 5, Manchester, M2 3AB, GB

RDM is strengthening its formalised quality systems to support continued international growth. This role will lead the development and governance of a fully integrated QMS from consolidation through to successful ISO 9001 certification. Based at the Head Office in Hillington, Glasgow, the Group Quality Manager will oversee QMS effectiveness, ensuring governance structures, functional accountability, and compliance expectations are consistently met across all product and process areas. The successful candidate will guide and support functional teams in managing customer and supplier quality concerns, maintaining structured corrective action processes, and embedding preventive and continuous improvement practices. The role will also work closely with our Taiwan manufacturing site to maintain proactive quality feedback loops and promote shared quality standards internationally. Key Responsibilities Quality Management System (QMS) Development Establish, implement, and continually improve a Quality Management System to meet ISO 9001 requirements. Maintain governance structures including Management Review, non-conformance control, risk management and KPI tracking. Develop and maintain quality policies, procedures, and process documentation to support compliance across all product lines. Collaborate with Engineering to ensure product certifications (UL, CE, UKCA etc.) remain accurate, controlled and accessible. Customer and Supplier Quality Oversight Act as the primary escalation point for customer quality concerns, ensuring effective structured root-cause analysis and resolution by functional owners. Maintain the supplier quality management framework, ensuring consistent use of corrective action processes by the Supply Chain team. Support Supply Chain in supplier performance monitoring and structured feedback loops with our Taiwan manufacturing site. Support Account Managers by coordinating compliance-related communications with customers and ensuring requirements are met. Compliance and Certification Management Lead efforts to secure, maintain, and prepare for ISO 9001 certification and surveillance audits. Ensure compliance with key regulatory certifications such as UL, CE and UKCA through structured documentation and evidence control. Develop compliance documentation strategies tailored to market, regulatory and customer-specific requirements. Foster a culture of continuous improvement using structured methodologies (Lean, root-cause analysis, problem-solving tools). Embed preventive actions and CI thinking across teams, supporting them to reduce defect rates and process variation. Train and support teams in quality best practices, documentation control, corrective action processes and audit readiness. Reporting and Performance Metrics Monitor and report quality performance metrics, using data-driven insights to identify risks and opportunities for improvement. Define and track KPIs including defect reduction, supplier performance, customer returns and audit outcomes. Prepare reports for senior management summarising quality performance, trends and improvement priorities. Qualifications and Skills Education & Professional Background Degree in Quality Management, Engineering or a related discipline, or equivalent professional experience in quality leadership within manufacturing or industrial environments. Experience Minimum 8+ years' relevant experience in quality management, including demonstrable leadership of ISO 9001 implementation, certification and surveillance audits. Experience operating within manufacturing or industrial engineering environments. Practical involvement in developing and governing management systems across multiple functions. Technical & Regulatory Knowledge Strong working knowledge of ISO 9001 requirements and audit processes. Familiarity with product and regulatory certification processes (UL, CE, UKCA etc.). Experience applying structured problem-solving methodologies and continuous improvement tools. Proven ability to drive measurable performance improvement using Lean, root cause analysis or Six Sigma methodologies. Experience coaching and influencing functional teams to reduce variation, improve reliability and embed preventive thinking. Leadership & Influence Demonstrated ability to influence cross-functional teams without direct operational authority. Confident communicator, able to engage senior leadership, customers, suppliers and certification bodies. Analytical & Organisational Skills Strong data analysis capability with experience defining and tracking KPIs. Ability to manage multiple compliance and improvement initiatives concurrently. Why Join Resource Data Management? As a Group Quality Manager at Resource Data Management (RDM), you'll join a fast-growing global technology business driving innovation and excellence across multiple markets. RDM is experiencing strong expansion, with ambitious growth plans that open up significant opportunities for career development as the company scales. You'll work with talented, motivated teams, shape quality strategy at a leadership level, and influence improvement initiatives across our global operations. We value entrepreneurial thinking, continuous learning, and empowering individuals to grow with the business. If you're looking for a role where your impact is seen, valued, and rewarded, RDM is the place to be. Lead and secure ISO 9001 certification within a growing international technology business. Take ownership of a maturing Quality Management System with real influence across functions and senior leadership. Shape governance structures, performance frameworks and continuous improvement culture in a business scaling globally. Work collaboratively with UK and international teams, including our Taiwan manufacturing partners. Build a long-term quality function with progression opportunities as the organisation expands. Package includes optional health insurance, pension and death in service benefits. How to Apply Please submit your CV and a cover letter detailing your experience and why you are a great fit for this role to . Resource Data Management LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

A global technology company is seeking a Group Quality Manager in Glasgow to lead the development and governance of an integrated Quality Management System. The successful candidate will manage ISO 9001 certification, oversee supplier quality, and collaborate with international teams. Applicants should have at least 8 years of experience in quality management, particularly in manufacturing, with strong leadership and analytical skills. A competitive package including health insurance and pension benefits is offered.

Job Description: Your Impact Are you ready to lead and shape configuration management practices that underpin secure, high-integrity systems and services? At Leonardo UK, our Principal Configuration Managers provide expert guidance and leadership to ensure that engineering and business-critical assets are controlled, traceable, and aligned with project, operational, and compliance requirements. You'll lead cross-functional collaboration, influence policy and process development, and drive continuous improvement across the configuration lifecycle. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Configuration Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Configuration Manager Lead the definition, implementation, and governance of configuration management strategies across programmes and platforms. Own and maintain configuration baselines, ensuring traceability and compliance with internal standards and external regulations. Provide expert advice on configuration identification, change control, status accounting, and verification activities. Drive continuous improvement in configuration processes, tools, and reporting to support business effectiveness and audit readiness. Collaborate with engineering, delivery, and service teams to ensure configuration data supports operational and project needs. Represent configuration management in Integrated Project Teams (IPTs), influencing design, delivery, and support decisions. Lead or contribute to cross-functional initiatives, including business planning, risk management, and capability development. Mentor and develop junior configuration professionals, fostering a culture of quality, governance, and innovation. What you'll bring Proven experience leading configuration management in complex engineering or service delivery environments, ideally within defence, government, or regulated sectors. Deep understanding of configuration management principles, lifecycle integration, and change governance. Proficiency in configuration and collaboration tools (e.g. Jira, Confluence, SharePoint, PLM systems). Strong analytical skills with the ability to interpret technical data and ensure consistency across systems and documentation. Excellent communication and influencing skills, with the ability to engage stakeholders at all levels. A strategic mindset with the ability to challenge, innovate, and contribute to business planning and policy development. Professional credibility and visibility within your domain, with a track record of delivering results and driving improvement. Core areas (must have) Strategic Configuration Leadership: Experience defining and leading configuration strategies across programmes or business units. Lifecycle Integration: Expertise in applying configuration management across the full system lifecycle, from design to decommissioning. Governance & Compliance: Strong knowledge of standards such as ISO 10007, ITIL, and MOD DEF STANs, with experience supporting audits and regulatory compliance. Tooling & Automation: Skilled in using and improving configuration tools and processes to enhance traceability and efficiency. Cross-functional Collaboration: Ability to influence and align engineering, service, and business teams to ensure configuration integrity. Mentoring & Capability Development: Experience developing others and contributing to the maturity of the configuration function. Business Acumen: Understanding of how configuration supports broader business objectives, risk management, and operational effectiveness. Desirable Experience supporting configuration in hybrid environments (e.g. on-premise, cloud, SaaS). Experience administrating SharePoint sites. Familiarity with Agile, DevOps, and DDaT-aligned delivery environments. Knowledge of secure configuration practices and cyber security principles. Exposure to enterprise IT services such as Active Directory, Exchange, or PKI. Industry certifications (e.g. ITIL Foundation, CM2, ISO 9001, PRINCE2). Experience working in secure or defence-related environments. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role can be based at one of our UK sites insert site , with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location: GB - Rollestone Additional Locations: GB - Bristol Building Contract Type: Permanent Hybrid Working: Hybrid

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Own end-to-end NPI service readiness and industrialization for Europe and India, ensuring new products are successfully introduced into service delivery with clear scope, success metrics, and launch gates (readiness, pilot, ramp, and steady-state). Lead CapEx strategy and execution for NPI enablement across EMEA & India service sites: define equipment requirements, develop business cases, obtain approvals, manage procurement, and deliver installation/qualification on schedule and within budget. Drive initial build and validation of NPI service capability, including: Site readiness (facility, utilities, ESD, calibration environment, IT/network constraints) Tooling and test system bring-up (fixtures, automation, metrology, measurement integrity) Software integration/enablement (instrument control, service applications, firmware alignment, data capture, configuration management) Engineering change management and controlled release into production service workflows Develop and execute NPI ramp plans that translate product engineering outputs into service-operable processes: work instructions, checklists, test scripts, quality gates, spares strategy, and process control plans. Design and deliver technician enablement programs across EMEA & India: Training curriculum (classroom + hands-on) Certification / qualification requirements Training materials, labs, and evaluation standards Ongoing coaching and performance reinforcement during ramp Ensure business continuity for Keysight Services by proactively mitigating NPI-driven risk to customer delivery: Continuity strategies for capacity shortfalls, site outages, parts constraints, and software instability Backup routing plans across sites and service modes (VOSCAL, Onsite, RTK) Defined escalation paths and rapid recovery playbooks Act as the senior technical interface between Product Engineering, R&D, Services Ops, IT, Quality, Supply Chain, and Regional Service Leaders to align deliverables, timelines, and launch readiness. Build and maintain integrated NPI program schedules (multi-site, multi-workstream): equipment readiness, software readiness, training readiness, documentation readiness, and go-live readiness. Implement project governance and reporting: Executive-level dashboards and weekly operating reviews KPI tracking (readiness gating, build yield, cycle time, throughput, training completion, defect escape rates, tool uptime) Risk/issue management with action owners and due dates Standardize and scale best practices across EMEA & India: Common templates for NPI readiness, CapEx justification, training/certification, and site deployment Repeatable playbooks for capability deployment and transfers Lessons learned capture and integration into future NPI cycles Support service delivery model alignment (VOSCAL, Onsite, RTK) by defining where NPI capabilities should live, how they should be supported, and what operational mechanisms are required for sustainable execution. Drive cross-functional continuous improvement to improve readiness lead time, reduce ramp instability, and increase first-time-right capability deployment. Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Engineering, Physics, or equivalent technical discipline (Master's preferred). 8+ years experience in NPI, service enablement, manufacturing/test engineering, or technical program/project management within high-tech instruments, electronics, or measurement systems. Demonstrated ability to lead CapEx planning and deployment: requirements definition, business case development, vendor coordination, procurement lifecycle, installation/qualification, and audit-ready documentation. Proven experience driving initial build / pilot / qualification activities, including test systems bring-up, measurement validation, yield stabilization, and process industrialization. Strong software and systems enablement understanding relevant to service operations (e.g., test automation, instrument control software, firmware alignment, data systems, configuration management, service tools). Hands-on experience creating and executing training programs for technicians/engineers, including competency models, certification, and practical validation methods. Advanced program/project management capability, including multi-site scheduling, risk management, critical path control, stakeholder governance, and executive reporting. (PMP/Prince2 or equivalent strongly preferred.) Deep understanding of service operations and customer delivery models, including VOSCAL, Onsite, and RTK, and the tradeoffs across turnaround time, quality, cost, and customer experience. Strong leadership and influence skills-able to align R&D, operations, quality, IT, and supply chain without direct authority; confident presenter to executives. Ability to travel across Europe and India as needed for deployments, training, and ramp support (typical expectation 20-40%, adjustable by location/site distribution). Preferred Experience specifically within Keysight Services or comparable electronic test & measurement service organizations (calibration, repair, upgrades, asset services). Familiarity with regulated or audit-driven environments (e.g., ISO/IEC 17025, ISO 9001), and quality systems that govern measurement integrity, calibration traceability, and controlled procedures. Experience with business continuity planning in technical operations: redundancy strategy, capacity planning, alternate routing, rapid recovery playbooks, and risk-based launch gating. Strong knowledge of spares strategy, supplier constraints management, and service BOM readiness for NPI. Proven record deploying global process standards and scaling capability across multiple service hubs. Careers Privacy Statement Keysight is an Equal Opportunity Employer.