National Residential Landlords Association
London, UK
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
02/12/2025
Full time
Location:
Based from either our Manchester or London office – with some home working possible
The NRLA: Who we are
The NRLA is the UK’s largest organisation representing private residential landlords, a community of over 110,000 members across England and Wales. We’re on a mission to transform how landlords manage their properties, stay compliant, and operate day to day. And that means building the next generation of digital tools that will define the private rented sector for years to come.
We’re not here to be average. We’re carving out a bold digital path and building the foundations of what will become the operating system for the Private Rental Sector (PRS). To do that, we need talented, curious, forward-thinking developers who want to stretch themselves, learn new stacks, and help shape genuinely meaningful technology.
Recognised with Investors in People Gold and named by The Sunday Times as one of the UK’s best companies to work for, we offer a supportive, ambitious environment where innovation isn’t just welcomed, it’s expected. With hybrid working from our Manchester and London hubs, you’ll join a team that values professional growth, collaboration, and the desire to push boundaries.
If you want to build purposeful tech, upskill across multiple modern stacks, and play a key role in shaping the NRLA’s digital future, we’d love to hear from you.
The NRLA package:
25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service
Additional annual day off for your birthday
Salary exchange Pension scheme
Life assurance
Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
Sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual performance-related bonus scheme
Enhanced maternity and paternity pay
MAIN PURPOSE AND SCOPE OF JOB:
The Full Stack Developer will be responsible for developing, maintaining, and enhancing the NRLA’s property management platform within a modern monorepo architecture.
This role requires expertise in both frontend (Angular) and backend (Node.js/Firebase) development, with a focus on delivering robust, scalable solutions that serve landlords and tenants.
The successful candidate will work collaboratively within an agile team environment, contributing to all phases of the software development lifecycle while maintaining high standards of code quality and security.
RESPONSIBLE FOR:
Developing high quality, scalable solutions code across both the frontend and backend for landlords and property management professionals.
Working collaboratively with Product, Design, and Delivery teams to gather requirements, investigate solutions and translating into technical ...
Building and maintaining an Angular-based web application and Firebase Cloud Functions.
Working within a monorepo architecture using modern development tools and practices.
Ensuring security, data protection, and compliance best practices.
Supporting code reviews, documentation, and continuous improvement.
Duties And Key Responsibilities
Key Technologies:
Frontend: Angular 16, TypeScript, RxJS, Angular Material
Backend: Node.js 20, Firebase Cloud Functions, Express.js
Database: Firebase Firestore, BigQuery
Cloud: Google Cloud Platform, Firebase
Testing: Jest, Storybook
Build Tools: pnpm, Turborepo, Angular CLI
DevOps: Google Cloud Build, Infisical, Sentry, Shell Scripting
Version Control: Git, GitHub
Technical Development and Implementation:
Develop and maintain Angular 16+ applications using TypeScript, RxJS, and Angular Material
Build and maintain Firebase Cloud Functions using Node.js 20 and TypeScript
Implement responsive, accessible UI components following modern design patterns
Develop RESTful APIs and integrate third-party services (Stripe, SendGrid, Algolia, Moneyhub, etc.)
Work with Google Cloud Platform services including BigQuery, Cloud Storage, Cloud Tasks, and Pub/Sub
Software Development and Delivery:
Write clean, maintainable, and well-documented code following established coding standards
Participate in code reviews and provide constructive feedback to team members
Develop and maintain comprehensive unit tests using Jest
Work within a monorepo structure using pnpm workspaces
Implement CI/CD pipelines using Google Cloud Build and Firebase deployment tools
Manage application state and data flow using reactive programming patterns
Optimize application performance
Professional Development and Collaboration:
Participate in agile ceremonies including sprint planning, daily standups, and retrospectives
Collaborate with product owners, designers, and stakeholders to refine requirements
Stay current with emerging technologies and best practices in web development
Contribute to technical documentation and knowledge sharing within the team
Participate in technical discussions and architectural decision-making
Technical Operations and Quality Assurance:
Monitor application performance using Sentry error tracking and analytics
Implement security best practices
Debug and resolve production issues in a timely manner
Maintain test coverage and ensure comprehensive testing strategies
Perform database migrations and manage Firestore data structures
Stakeholder Collaboration:
Communicate technical concepts effectively to non-technical stakeholders
Gather and analyse requirements from business stakeholders
Provide technical estimates and delivery timelines
Present demos and progress updates to stakeholders
Collaborate with external partners and third-party service providers
Support customer-facing teams with technical expertise when needed
Person Specification
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Relevant certifications in Angular, Google Cloud Platform, or Firebase (desirable)
Evidence of ongoing professional development or contributions to technical communities (desirable).
Skills And Abilities:
Frontend Development: Knowledge of Angular (v16+), TypeScript, ES6+, RxJS, HTML5, CSS3/SCSS
Backend Development: Strong proficiency in Node.js, Express.js, and serverless architectures
Database: Experience with NoSQL databases, particularly Firebase Firestore
Cloud Platforms: Hands-on experience with Google Cloud Platform and Firebase services
Version Control: Proficient with Git, GitHub workflows, and collaborative development practices
Testing: Experience with Jest and test-driven development approaches
API Integration: Ability to integrate and work with third-party APIs and services
Problem Solving: Strong analytical and debugging skills
Communication: Excellent written and verbal communication skills
Experience:
Minimum 3 - 5 years of professional software development experience
Proven experience building production-grade Angular applications
Experience with Firebase Cloud Functions and serverless architectures
Track record of working in monorepo environments (desirable)
Experience with payment processing systems (Stripe) and financial integrations
Familiarity with property management or real estate technology (desirable)
Experience with CI/CD pipelines and DevOps practices
Background in agile/scrum development methodologies
Knowledge:
Deep understanding of JavaScript/TypeScript and modern ES6+ features
Knowledge of reactive programming patterns and state management
Understanding of RESTful API design principles
Familiarity with authentication and authorization patterns (JWT, OAuth)
Knowledge of web security best practices and OWASP guidelines
Understanding of responsive design and mobile-first development
Awareness of accessibility standards (WCAG 2.1)
Knowledge of performance optimization techniques
Understanding of microservices and event-driven architectures
Personal Attributes and other requirements:
Self-motivated with strong initiative and ability to work independently
Detail-oriented with commitment to code quality and best practices
A keen eye for detail when working with UI
Adaptable and comfortable working in a fast-paced, evolving environment
Collaborative team player with strong interpersonal skills
Proactive approach to learning new technologies and methodologies
Strong time management and organizational skills
Passion for creating excellent user experiences
Commitment to continuous improvement and professional development
Ability to work hybrid from Manchester or London office
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
08/12/2025
Full time
VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.
Bolton Join MBDA's Actuation Systems Centre of Excellence as a Systems Engineer and play a key role in developing advanced actuation technologies for next-generation defence systems. Salary: up to £53,000 dependent on experience Dynamic (hybrid) working: We trust our people to agree, within their teams, where and when they can be most effective. Our Dynamic Working policy allows individuals flexibility around the hours they work and where they work. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more. The opportunity: We invite you to join the Actuation Systems Centre of Excellence as a Systems Engineer. The Centre of Excellence specialises in the design and development of electro-mechanical actuation systems that provide closed-loop control of fins to steer missiles during flight. In this role, you will be part of a multi-disciplined team developing actuation systems across the full product lifecycle, from initial concept to qualification. You will collaborate with the engineers at missile level to ensure the actuation system meets the needs of the missile. You will work with various engineering disciplines within the Centre of Excellence to understand the functional architecture and relevant requirements for the electronics, mechanical and software domains. Depending on your experience, there are opportunities to take on this role as a support Systems Engineer or a lead Systems Engineer. The Centre of Excellence believes that by working as a streamlined and multi-disciplined team we can provide truly innovative and creative solutions. This role provides an excellent opportunity to work within a great team and develop your skills to the next level. What we're looking for from you: Ideally degree qualified in a relevant field with proven post-graduation experience. Systems Engineer experience in modern Systems Engineering methods and tools. Experience in specifying, reviewing and managing requirements. Eagerness to enhance your skills in emerging Systems Engineering and Digital Engineering concepts. Strong team spirit to collaborate within a dynamic, multi-disciplined team. Experience in IBM DOORS and Model Based Systems Engineering is beneficial. Experience in safety-related systems or actuation systems is beneficial. Systems Lead experience is beneficial. Experience across different phases of the Systems Engineering lifecycle is beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
08/12/2025
Full time
Bolton Join MBDA's Actuation Systems Centre of Excellence as a Systems Engineer and play a key role in developing advanced actuation technologies for next-generation defence systems. Salary: up to £53,000 dependent on experience Dynamic (hybrid) working: We trust our people to agree, within their teams, where and when they can be most effective. Our Dynamic Working policy allows individuals flexibility around the hours they work and where they work. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more. The opportunity: We invite you to join the Actuation Systems Centre of Excellence as a Systems Engineer. The Centre of Excellence specialises in the design and development of electro-mechanical actuation systems that provide closed-loop control of fins to steer missiles during flight. In this role, you will be part of a multi-disciplined team developing actuation systems across the full product lifecycle, from initial concept to qualification. You will collaborate with the engineers at missile level to ensure the actuation system meets the needs of the missile. You will work with various engineering disciplines within the Centre of Excellence to understand the functional architecture and relevant requirements for the electronics, mechanical and software domains. Depending on your experience, there are opportunities to take on this role as a support Systems Engineer or a lead Systems Engineer. The Centre of Excellence believes that by working as a streamlined and multi-disciplined team we can provide truly innovative and creative solutions. This role provides an excellent opportunity to work within a great team and develop your skills to the next level. What we're looking for from you: Ideally degree qualified in a relevant field with proven post-graduation experience. Systems Engineer experience in modern Systems Engineering methods and tools. Experience in specifying, reviewing and managing requirements. Eagerness to enhance your skills in emerging Systems Engineering and Digital Engineering concepts. Strong team spirit to collaborate within a dynamic, multi-disciplined team. Experience in IBM DOORS and Model Based Systems Engineering is beneficial. Experience in safety-related systems or actuation systems is beneficial. Systems Lead experience is beneficial. Experience across different phases of the Systems Engineering lifecycle is beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
08/12/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
08/12/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance Analytics Managing Consultant - Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact • Lead client engagements across a range of industries and problem statements • Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications • Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. • Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. • Experience coaching, leading, and managing technical teams across multiple projects • Experience managing key client relationships • Knowledge of business KPIs, financials and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations • Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) • Experience building, managing, and maintaining database structures to support analysis • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English and the local office language (if applicable) • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models • Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance Analytics Managing Consultant - Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact • Lead client engagements across a range of industries and problem statements • Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications • Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. • Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. • Experience coaching, leading, and managing technical teams across multiple projects • Experience managing key client relationships • Knowledge of business KPIs, financials and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations • Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) • Experience building, managing, and maintaining database structures to support analysis • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English and the local office language (if applicable) • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models • Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance AnalyticsManaging Consultant Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. Experience coaching, leading, and managing technical teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) Experience building, managing, and maintaining database structures to support analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models Masters degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance AnalyticsManaging Consultant Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. Experience coaching, leading, and managing technical teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) Experience building, managing, and maintaining database structures to support analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models Masters degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Senior NetOps Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Operations Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Infrastructure as Code, continuous delivery pipelines, automation design, including working collaboratively with an object-oriented programming language (such as Python) and shared Git repositories. Designing, documenting, implementing, administering, and supporting infrastructure technologies, solutions and services. Taking accountability of issues that occur, is proactive in searching for potential problems, and ensures effective prevention and remediation. Core networking infrastructure knowledge, and in-depth familiarity with technologies covering the range of criteria above. You and your role You will be at the heart of designing and delivering secure, high-availability network solutions across hybrid cloud environments - AWS, Azure and OCI. Your day-to-day will involve managing and optimising network services, ensuring operational stability, resilience and performance across DWP critical infrastructure. You'll work on automation initiatives to reduce manual tasks, improve reliability and accelerate delivery. Expect to implement complex technical solutions, troubleshoot issues and lead improvements in network design and security posture. You'll also manage backlogs, drive continuous integration and deployment practices whilst contributing to modernising our NetOps culture. Collaboration is key, you will partner with architects, engineers and stakeholders to deliver robust connectivity solutions, while mentoring junior engineers and sharing best practices in automation, service delivery and network engineering. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
07/12/2025
Full time
Senior NetOps Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Operations Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Infrastructure as Code, continuous delivery pipelines, automation design, including working collaboratively with an object-oriented programming language (such as Python) and shared Git repositories. Designing, documenting, implementing, administering, and supporting infrastructure technologies, solutions and services. Taking accountability of issues that occur, is proactive in searching for potential problems, and ensures effective prevention and remediation. Core networking infrastructure knowledge, and in-depth familiarity with technologies covering the range of criteria above. You and your role You will be at the heart of designing and delivering secure, high-availability network solutions across hybrid cloud environments - AWS, Azure and OCI. Your day-to-day will involve managing and optimising network services, ensuring operational stability, resilience and performance across DWP critical infrastructure. You'll work on automation initiatives to reduce manual tasks, improve reliability and accelerate delivery. Expect to implement complex technical solutions, troubleshoot issues and lead improvements in network design and security posture. You'll also manage backlogs, drive continuous integration and deployment practices whilst contributing to modernising our NetOps culture. Collaboration is key, you will partner with architects, engineers and stakeholders to deliver robust connectivity solutions, while mentoring junior engineers and sharing best practices in automation, service delivery and network engineering. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
Job Title: Infrastructure Automation Engineer Location: Corsham 2-3 days Rate: Up to £725 per day via an approved umbrella company Duration: 31/03/2026 with likely extension Must be willing to go through the SC Clearance process Our client, a reputable organisation supporting critical infrastructure projects, is hiring for a talented Infrastructure Automation Engineer to join their technical team. This role focuses on designing, developing, and validating automation components that support the projects Platform, primarily using PHP and Javascript, with a focus on hardware features, services, and configurations via REST and SOAP APIs. What you'll be doing: Develop and automate infrastructure components, creating zero-touch, parameterised deployment packages that are reliable and repeatable. Write production-quality code following industry standards, internal policies, and version control best practices. Produce and review design artefacts at all levels, supporting system testing and troubleshooting activities. Collaborate with Service Management to resolve issues efficiently. What you'll bring: Demonstrable experience creating PHP and Javascript web services, utilising REST and SOAP interfaces. Hands-on experience with automated deployment of server, network, and storage technologies across multiple vendors. Proven ability to support large infrastructure environments and troubleshoot hardware or software failures. Strong communication skills, critical thinking, and analytical abilities. Competency in MS Office Suite. Desirable: Experience working within the public sector, especially Defence, and delivering secure, accredited solutions. A university degree in Computer Science or related field. This is an exciting opportunity to contribute to vital infrastructure projects with a forward-thinking team. If you meet the criteria and are eager to make an impact, we encourage you to apply today! JBRP1_UKTJ
07/12/2025
Full time
Job Title: Infrastructure Automation Engineer Location: Corsham 2-3 days Rate: Up to £725 per day via an approved umbrella company Duration: 31/03/2026 with likely extension Must be willing to go through the SC Clearance process Our client, a reputable organisation supporting critical infrastructure projects, is hiring for a talented Infrastructure Automation Engineer to join their technical team. This role focuses on designing, developing, and validating automation components that support the projects Platform, primarily using PHP and Javascript, with a focus on hardware features, services, and configurations via REST and SOAP APIs. What you'll be doing: Develop and automate infrastructure components, creating zero-touch, parameterised deployment packages that are reliable and repeatable. Write production-quality code following industry standards, internal policies, and version control best practices. Produce and review design artefacts at all levels, supporting system testing and troubleshooting activities. Collaborate with Service Management to resolve issues efficiently. What you'll bring: Demonstrable experience creating PHP and Javascript web services, utilising REST and SOAP interfaces. Hands-on experience with automated deployment of server, network, and storage technologies across multiple vendors. Proven ability to support large infrastructure environments and troubleshoot hardware or software failures. Strong communication skills, critical thinking, and analytical abilities. Competency in MS Office Suite. Desirable: Experience working within the public sector, especially Defence, and delivering secure, accredited solutions. A university degree in Computer Science or related field. This is an exciting opportunity to contribute to vital infrastructure projects with a forward-thinking team. If you meet the criteria and are eager to make an impact, we encourage you to apply today! JBRP1_UKTJ
Systems Engineer (SC Cleared) We are seeking a Systems Engineer to join a growing technical architecture practice, working on complex and secure IT programmes across defence, security and government environments. You'll be part of a high performing team delivering innovative, mission critical solutions. The Role You will support the design, development and delivery of secure systems, working from requirements analysis through to architecture, implementation, test and integration. The work is diverse, fast-paced and highly collaborative, involving engineers, architects, analysts and client stakeholders. You'll Contribute to technical architectures, specifications and engineering designs. Develop test, integration, verification and validation plans. Work across multiple lifecycle stages in dynamic delivery environments. Communicate clearly with both technical and non-technical stakeholders. Support the development of engineering capability within the practice. Mentor junior engineers and contribute to internal knowledge sharing. Engage with clients and support business development where required. About You You will bring structured engineering thinking, strong communication skills and the ability to deliver high quality work independently or as part of a team. Experience within defence, national security or secure government environments is highly desirable. Essential Skills Experience managing and refining requirements; strong stakeholder engagement. Background in Defensive Cyber, Enterprise Architecture or Secure System Design. Verification and validation experience on complex technology projects. Model-Based Systems Engineering experience (ArchiMate, UML/SysML). Requirements management tooling experience (e.g., DOORS or equivalent). Desirable Skills MOD delivery experience or familiarity with MOD architecture views. Understanding of system security principles. Agile delivery experience. Prior consultancy experience. Desirable Qualifications Degree in Engineering, Computer Science or related technical field. INCOSE ASE/IEng/CEng or equivalent professional registration. Experience with enterprise architecture frameworks (e.g., TOGAF) What's on Offer You'll work on some of the most complex and secure enterprise scale IT programmes in the UK, with opportunities to expand your technical and consulting skills while collaborating with specialists across cyber, P3M and architecture disciplines. Benefits include: Discretionary 10% bonus Annual training fund EV scheme Private medical care Competitive pension JBRP1_UKTJ
07/12/2025
Full time
Systems Engineer (SC Cleared) We are seeking a Systems Engineer to join a growing technical architecture practice, working on complex and secure IT programmes across defence, security and government environments. You'll be part of a high performing team delivering innovative, mission critical solutions. The Role You will support the design, development and delivery of secure systems, working from requirements analysis through to architecture, implementation, test and integration. The work is diverse, fast-paced and highly collaborative, involving engineers, architects, analysts and client stakeholders. You'll Contribute to technical architectures, specifications and engineering designs. Develop test, integration, verification and validation plans. Work across multiple lifecycle stages in dynamic delivery environments. Communicate clearly with both technical and non-technical stakeholders. Support the development of engineering capability within the practice. Mentor junior engineers and contribute to internal knowledge sharing. Engage with clients and support business development where required. About You You will bring structured engineering thinking, strong communication skills and the ability to deliver high quality work independently or as part of a team. Experience within defence, national security or secure government environments is highly desirable. Essential Skills Experience managing and refining requirements; strong stakeholder engagement. Background in Defensive Cyber, Enterprise Architecture or Secure System Design. Verification and validation experience on complex technology projects. Model-Based Systems Engineering experience (ArchiMate, UML/SysML). Requirements management tooling experience (e.g., DOORS or equivalent). Desirable Skills MOD delivery experience or familiarity with MOD architecture views. Understanding of system security principles. Agile delivery experience. Prior consultancy experience. Desirable Qualifications Degree in Engineering, Computer Science or related technical field. INCOSE ASE/IEng/CEng or equivalent professional registration. Experience with enterprise architecture frameworks (e.g., TOGAF) What's on Offer You'll work on some of the most complex and secure enterprise scale IT programmes in the UK, with opportunities to expand your technical and consulting skills while collaborating with specialists across cyber, P3M and architecture disciplines. Benefits include: Discretionary 10% bonus Annual training fund EV scheme Private medical care Competitive pension JBRP1_UKTJ
Stevenage Weapon System Simulation and Experimentation Engineer - Undergraduate Placement 2026 Weapon System Simulation and Experimentation (WSSE) design leading-edge software applications and simulations in order to support synthetic battlefield experiments, weapon system integration, product concept and design, and so much more. We create demonstrators and system representations for products from across the MBDA portfolio, covering Land, Sea and Air domains. Salary: £23,495 Dynamic (Hybrid) Working: 3-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. CLOSING DATE FOR THIS ROLE IS MIDNIGHT ON 5TH JANUARY 2026 (SUBJECT TO APPLICATION VOLUMES) What we can offer you 1 year placement: starting September 2026, that allows you to apply your university learning to real-world projects and technologies Company bonus: based on company performance and will vary year to year Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Annual Leave: 25 days plus option to purchase extra holiday Flexi Leave: Up to 15 additional days Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity WSSE's simulations are at the forefront of problem solving across a broad spectrum of MBDA's programs, focusing on improving MBDA's Agility and Time to Market. The simulations we develop evolve in-line with the lifecycle of the systems: from concept demonstrations with customers and stakeholders, to integration, trials, experimentation, and training with in-service operators. We work alongside other business areas such as Integration & Systems Validation, Human Factors, Future Systems, Customer Support Services and Sales & Business Development. WSSE is a dynamic department based across our Stevenage and Bristol sites with a diverse team of engineers working together to deliver across a wide range of projects and programs. You will have the opportunity to broaden and strengthen your skills from experts in synthetic environments and be a part of our agile teams developing, integrating and deploying software and simulation components. The role will give experience of software development methodologies, including Agile and Waterfall. There is training in new programming languages and software tools, and experience integrating and deploying software applications onto hardware environments. As well as the opportunity to develop and test code within professional software development teams, and gain an understanding of the company process for delivering products to our customers, including test and certification. We work across a number of disciplines, primarily software development using programming languages such as C++, C# and Java within environments such as Visual Studio and Eclipse, but we also span system engineering, networking, hardware integration, and use of algorithms such as flight dynamics and rotational geometry. What we're looking for from you Working towards a degree in Engineering, Physics, Mathematical Studies or a Computing discipline. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
07/12/2025
Full time
Stevenage Weapon System Simulation and Experimentation Engineer - Undergraduate Placement 2026 Weapon System Simulation and Experimentation (WSSE) design leading-edge software applications and simulations in order to support synthetic battlefield experiments, weapon system integration, product concept and design, and so much more. We create demonstrators and system representations for products from across the MBDA portfolio, covering Land, Sea and Air domains. Salary: £23,495 Dynamic (Hybrid) Working: 3-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. CLOSING DATE FOR THIS ROLE IS MIDNIGHT ON 5TH JANUARY 2026 (SUBJECT TO APPLICATION VOLUMES) What we can offer you 1 year placement: starting September 2026, that allows you to apply your university learning to real-world projects and technologies Company bonus: based on company performance and will vary year to year Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Annual Leave: 25 days plus option to purchase extra holiday Flexi Leave: Up to 15 additional days Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity WSSE's simulations are at the forefront of problem solving across a broad spectrum of MBDA's programs, focusing on improving MBDA's Agility and Time to Market. The simulations we develop evolve in-line with the lifecycle of the systems: from concept demonstrations with customers and stakeholders, to integration, trials, experimentation, and training with in-service operators. We work alongside other business areas such as Integration & Systems Validation, Human Factors, Future Systems, Customer Support Services and Sales & Business Development. WSSE is a dynamic department based across our Stevenage and Bristol sites with a diverse team of engineers working together to deliver across a wide range of projects and programs. You will have the opportunity to broaden and strengthen your skills from experts in synthetic environments and be a part of our agile teams developing, integrating and deploying software and simulation components. The role will give experience of software development methodologies, including Agile and Waterfall. There is training in new programming languages and software tools, and experience integrating and deploying software applications onto hardware environments. As well as the opportunity to develop and test code within professional software development teams, and gain an understanding of the company process for delivering products to our customers, including test and certification. We work across a number of disciplines, primarily software development using programming languages such as C++, C# and Java within environments such as Visual Studio and Eclipse, but we also span system engineering, networking, hardware integration, and use of algorithms such as flight dynamics and rotational geometry. What we're looking for from you Working towards a degree in Engineering, Physics, Mathematical Studies or a Computing discipline. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. JBRP1_UKTJ
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ
06/12/2025
Full time
We have a very exciting, large Project that is based in our new Farnborough site. This is for a Lead Infrastructure Engineer, proficient in VMware and VMware Horizon Design to design, deploy, configure and maintain the EUC components of a Wintel and VMware-based multi-tenant / multi-datacentre platform, utilising VMware Horizon. If you can take charge of all aspects of design, are hands on and want a new challenge, it's all happening here, right now. Office based in Farnborough with limited options to work from home. You do need to be eligible for DV Clearance for this great role. What you will be doing: Drive the direction of all tasks allocated to the EUC services workstream. Responsible for design of multi-site / Mutli-Tenancy VDI Farms using VMware Horizon View and related technologies. Produce and maintain design artefacts, such Low-Level Designs, Release Notes, Vitrualisation Services related fail-over / disaster recovery instruction. Detail the build process, new procedures and review/update. Be the main point of contact for all virtualisation related matters. Lead all aspects of VDI Services deployments through multiple product lifecycle environments, from development to test and reference, through to the important production systems. Analyse, tackle and correct issues; performing problem resolution end-to-end. Attend Client facing meetings. Develop and maintain third party supplier relationships. Provide regular updates to the Technical and project leadership about every facet of Virtualisation Services delivery. Intensify any issues, which may impact the delivery of the Virtulisation Services components. What You'll bring: Vocational/Diploma/Associate Degree (technical field) or relevant VMware certification or relevant experience with as a VMware Horizon Design Engineer. Skilled in designing and deployment of multi-site, VDI Farms utilising VMware vCenter, ESXi and Horizon View VDI (Connection Servers + Desktop Pools), plus the following technologies: Unified Access Gateway. Dynamic Environment Manager (Roaming profiles / user setting retention). Gold Image Management. AppVolumes Management + Application Management. Experience with the hardening of Virtualisation Infrastructures using CIS Benchmarks or NIST SP 800-53 controls. Experienced with build alongside the implementation of the failover and disaster recovery of Virtualisation services. Experience of certificate management as relates to VMware virtualisation. Used to working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design. Have a good understanding of networking as relates to VMware virtual networking and how the virtual networking interoperates with physical networking, including experience of implementing and configuring NSX-T. Good written, communication, fixing and analytical skills. It would be great if you had: Experience with the design and build of client devices, such as Thin / Zero / Thick clients with Windows or Linux-based Operating Systems, such as Windows 11 or BeCrypt Paradox. Experience of supporting Microsoft Windows Server services, such as Active Directory (AD), Active Directory Domain Services (AD DS) and Active Directory File Service (AD FS). Experience of Cisco-based network services. Experience of Micorosoft implementations of DNS and DHCP technologies. Knowledge of Network Attached Storage, block and file solutions as relates to provisioning for virtualisation. Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding and diagnosis. Have a good understanding of MOD or HMG 'Secure by Design' principles and practices. If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £65K Depending on experience. Benefits: 25 days annual leave with the choice to buy extra days, single private health cover, life assurance, pension, generous flexible benefits fund and £5400 car allowance. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ