151 jobs found

Lead Data Engineer (16877) Job Purpose This is a senior technical and leadership position, ideal for candidates with strong experience in cloud-based data engineering, team management, and a passion for innovation. The role offers significant responsibility, opportunities for professional growth, and a comprehensive benefits package within a leading European airline. Job Accountabilities Lead technical design, delivery, and implementation of data solutions within easyJet's IT estate. Manage and develop a team of Data Engineers and Analytics Engineers. Champion distributed data platforms and drive adoption of data products. Collaborate with cross-functional teams and stakeholders to deliver enterprise-level data solutions. Identify and champion new technologies and methods in data engineering. Ensure solutions meet technical standards and business requirements. Deputise for the Data Engineering technology manager as needed. Required skills include leadership, team management, technical expertise in cloud and big data, and strong communication. Desirable experience includes airline industry knowledge, AI solution adoption, and cloud-based OLAP. Key Skills & Behaviours Effective team management (onshore and offshore). Support for agile delivery and project estimation. Clear communication with technical and non-technical audiences. Complex problem-solving and process-driven approach. Passion for technology and hands on learning. Technical Skills Required Strong understanding of data concepts, modelling, and warehousing. Experience with cloud-based, big data distributed systems. Proficiency in Python, software development, and release engineering (TDD, CI/CD). Experience with Apache Spark or similar frameworks. Familiarity with cloud-based big data technologies (e.g., HDFS, Spark, Kafka, Delta, Hive). Experience with enterprise scheduling tools (e.g., Airflow). Linux and containerisation experience. Understanding of data management, security, and privacy (e.g., GDPR). Airline industry experience. Experience with AI solution adoption and regulatory/data privacy in data lakes. Cloud-based OLAP and infra as code (e.g., Terraform). Experience with modern lakehouse platforms (e.g., Databricks, Snowflake). Solution architecture background and data lake migrations. Familiarity with data science and analytics tooling (e.g., MLFlow, Tableau, Power BI). Location & Hours of Work We operate a hybrid working policy of 40-60% of the month spent with colleagues. Benefits We offer: Competitive base salary 25 days holiday, pension scheme, life assurance, and a flexible benefits package. Discounted staff travel scheme for friends and family Annual credit for discount on easyJet holidays 'Work Away' scheme, allowing you to work abroad for 30 days a year Electric vehicle lease salary sacrifice scheme Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career defining opportunity to build the future of fintech. Job Description As a Data Analytics Engineer at Checkout you will be responsible for enabling key insights on how products are performing and establishing a single source of truth for North Star and tracking metrics, working closely with product managers and product data scientists to shape the product's evolution at Checkout. You'll have the opportunity to build new data products and introduce step changes in how we view analytics for these critical areas. You'll have end to end ownership of multiple data products from design to implementation to the operationalisation. How You'll Make An Impact Design and implement high performance, reusable, and scalable data models for our data warehouse using dbt and Snowflake Design and implement Looker structures (explores, views, etc) which will enable users across the organization to self serve analytics Work closely with data analysts and business teams to understand business requirements and provide data ready for analysis and reporting Continuously discover, transform, test, deploy and document data sources and data models Apply, help define, and champion data warehouse governance: data quality, testing, documentation, coding best practices and peer reviews Take initiative to improve and optimise analytics engineering workflows and platforms Key Requirements Proven delivery experience as a data, business intelligence or analytics engineer Hands on proven data modeling and data warehousing skills demonstrated in large scale data environments Proven experience in software development lifecycle in analytics (e.g. version control, testing, and CI/CD) Excellent SQL and data transformation skills (e.g. ideally proficient in dbt or similar) Familiarity with at least one of these Cloud technologies: Snowflake, AWS, Google Cloud, Microsoft Azure Passionate about sales, finance, customer, marketing and/or product analytics data Good attention to detail to highlight and address data quality issues Benefits Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

STRICTLY NO AGENCIES We are only accepting direct applications for this role. Any unsolicited CVs sent will be treated as a gift and will not be subject to any terms or fees. Who we are Eventogy is a B2B SaaS platform for enterprise event management - built for investment banks, corporate banks, and law firms. We're a small, senior team in the middle of a significant product rebuild. The people here are good at what they do and we don't waste each other's time. The role We are looking for a Project/Delivery Manager to join the Eventogy team. You will play a key role in ensuring the successful delivery of projects by acting as the main bridge between clients, internal teams, and stakeholders. If you have 3 or 4 years of experience under your belt and are looking for that step up into a mid-level role with real autonomy, this is for you. We have a product team who own the roadmap and produce prototypes, epics, and user stories. We have a tight engineering team who build well when work is properly defined. What we need is someone who owns the space in between - making sure the right work is ready at the right time, that nothing ships before it should, and that decisions don't disappear into the ether. You won't be setting product direction. You will be the person who makes delivery actually happen - and in a team this size, that's a genuinely important job. A word on working style We're a small, fast-moving team with a delivery rhythm that works - sprints, standups, a backlog - but we're pragmatic about process. We're not looking for someone to overhaul how we work, we're looking for someone to make what we already have sharper and more consistent over time. You'll work closely with the PM, CTO, and CEO day to day. There's a lot of trust in this team and a lot of autonomy - but you'll also take direction and know when to adapt. The best version of this role is someone who feels like they've always been here within a few months. You'll report directly to the CTO. A thorough handover is included - you won't be starting from scratch. What you'll own Ticket readiness & sprint rhythm. Take prototypes, epics and user stories from the PM and turn them into dev-ready tickets - acceptance criteria written, edge cases noted, dependencies flagged. Nothing enters the sprint until it's properly defined. You're the person who enforces that. Release coordination. Own the end-to-end release process - internal alignment, release notes, comms checklist. The right people should always know what's shipping before it ships. Internal documentation. Build and maintain documentation that keeps institutional knowledge inside the team - how features work, what was decided and why. V1 to V2 client migration. Coordinate the migration of existing clients from our legacy platform to V2 - planning, sequencing, client communication, internal coordination. This is one of the most visible things you'll work on in year one. Compliance & onboarding tracking. Maintain working knowledge of our compliance and security posture - certifications, security questionnaires, onboarding requirements - so you can respond to queries without chasing others for answers. Client system integrations. Manage the delivery of client integration projects - SSO, video platforms, CRM connections, and whatever else comes up. You won't be doing the technical work, but you'll own the timeline, the communication between client IT teams and our engineers, and making sure nothing stalls because someone dropped the ball on a follow-up. The honest bit We have big ambitions and no shortage of ideas. In a small team moving fast, that's mostly a strength - but it does mean there's always pressure to do more, sooner. We need someone who can absorb that energy without being swept up in it. Not someone who enforces process for the sake of it, but someone who understands why the process exists and holds the line when it matters. If that sounds exhausting, this probably isn't the role. If it sounds like exactly the kind of problem you're good at, keep reading. What we're looking for A few years of delivery, project management, or BA experience in a SaaS or agile product environment - enough to know how things should work, not so much that you're set in your ways Comfortable writing acceptance criteria and spotting what's missing from a ticket before it causes problems in the sprint Proactive by nature - you spot gaps and act on them, you don't wait to be told Confident holding your ground with senior people - diplomatically, not defensively Adaptable - you'll fit into the way we work and improve it from the inside, not arrive with a framework you're determined to impose Comfortable with some client-facing coordination - migrations, onboarding, compliance - without needing hand holding Comfortable working in regulated or enterprise client environments - banks, law firms, or similar - where care and process matter Not technical, and that's fine - you'll need to understand engineering effort and complexity well enough to have an honest conversation about what's realistic, but you don't need to read code or have an engineering background Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role. Location: This is a hybrid role. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays. What We Offer £45,000 - £50,000 salary Rapid career acceleration: We pay for your step up potential with real autonomy, the title, and the hands on experience you can't get navigating layers of approval at a larger corporation. Direct mentorship: Genuine investment in your development from the CTO and C suite. Visibility: A small team where what you do genuinely matters.

Job Description About our Marketplace Enablement Org and User Dialogue Team Within Marketplace Enablement, we build the technology that helps candidates and recruiters find the right match. Our teams deliver data products, search and recommendations, and intelligent user dialogue capabilities using modern engineering practices, AI and cloud-native technology. Within this org, our User Dialogue team, are building the next generation of conversational and agentic AI experiences. This includes intelligent candidate engagement, personalised outreach, messaging journeys, and AI powered systems that support users through complex recruitment journeys. By joining this team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody. The Role We are recruiting for a Staff Software Engineer (AI) to help design, build and evolve production grade agentic AI systems. This is a strategic, hands on engineering leadership role focused on integrating Large Language Models into scalable, secure, reliable and observable architectures. This is an individual contributor leadership role with no direct line management responsibility. You will help move our agentic AI capabilities beyond experimentation and into dependable products that operate safely and effectively at scale across our global marketplace. Working closely with software engineers, machine learning engineers, data scientists, product managers, analysts and technical leaders, you will shape how we build, test, deploy, monitor and govern AI powered systems. Success in this role will depend as much on influence and communication as on technical depth. You will need to create alignment across teams, explain complex concepts clearly, and help others make confident, pragmatic decisions. Responsibilities Design, architect and deliver agentic, LLM powered systems in AWS, ensuring production readiness, scalability, reliability and security. Provide technical leadership to evolve AI solutions from experimentation into robust, observable and maintainable products. Collaborate cross functionally with product, engineering, ML and data teams to align technical decisions with user needs, business priorities and long term platform strategy. Define and drive engineering standards, reusable patterns, tools and best practices for building responsible, consistent and scalable AI systems. Lead large scale implementation and deployment, ensuring excellence across testing, monitoring, evaluation, guardrails and operational support, while clearly communicating architectural decisions and mentoring engineers to raise overall engineering quality. Qualifications Strong Staff level software engineering background with expertise in Python and at least one of Java, TypeScript or .NET, and a proven track record delivering production grade systems. Experience designing, building and operating distributed systems on AWS (or similar cloud platforms), including secure development, data protection, compliance and enterprise architecture principles. Hands on experience integrating LLMs into production, including use of APIs (e.g. OpenAI, Bedrock), prompt orchestration, tool usage and interaction patterns. Expertise in AI system design including state management, memory strategies, evaluation approaches, guardrails, observability and performance optimisation for LLM powered systems. Strong communication and influencing skills, with experience mentoring engineers and driving high standards across teams while engaging both technical and non technical stakeholders. Additional Information We're a community here that cares as much about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working from the office) Volunteering days and you can bring your dog to the office on Mondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Silver Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85)

Mobile Test Automation Engineer (QA Engineer) (Multiple Roles - Mid-Level & Senior) We are building a new QA Function within Mobile Quality Engineering this sits in the digital product team for a leading consumer brand. As part of this growth, we are hiring multiple Mobile Test Automation Engineers at different levels to help shape how quality, automation, and testing are implemented across mobile products from day one. This is a rare opportunity to join a team early, influence tooling and standards, and work on highly visible, customer facing mobile applications. You will sit within a Digital Product team, working closely with Product Managers, Designers, Mobile Engineers, and Platform teams Quality is treated as a shared responsibility, with strong emphasis on automation and early testing The environment is Agile, collaborative, and product led Roles span hands on delivery through to technical leadership. Key Responsibilities Design, develop, and maintain automated E2E tests for mobile applications Build and evolve Appium based automation frameworks for iOS and Android Execute automated tests across real devices using BrowserStack Implement and maintain visual regression testing using Percy Produce high quality, actionable test reports using Allure Partner with developers and product teams to embed quality throughout the SDLC Investigate test failures, identify root causes, and reduce flakiness Contribute to CI/CD pipelines to enable reliable automated testing (Senior) Help define mobile test strategy, tooling standards, and best practices (Senior) Mentor and support other QA engineers as the team grows Technical Skills & Experience Experience in mobile test automation, with hands on use of Appium Testing experience across iOS and/or Android (native and/or hybrid apps) Strong understanding of WebDriver based E2E automation Experience using BrowserStack for cloud based mobile testing Experience with Percy (or similar tools) for visual regression testing Experience using Allure (or equivalent) for test reporting Proficiency in at least one automation language (JavaScript/TypeScript) Strong understanding of test design principles and automation best practices Experience working in Agile product teams Nice to Have CI/CD integration experience (GitHub Actions, GitLab CI, Jenkins, Azure DevOps) Experience dealing with mobile specific challenges such as device fragmentation, network conditions, and test stability Accessibility testing experience on mobile apps API testing experience Prior experience helping scale or modernise QA functions Seniority Levels We are hiring across multiple levels: Mid Level - Confident Appium automation engineer who can own test areas Senior - Technical leader, hands on, who can shape frameworks, strategy, and mentor others These are permanent roles based in London (hybrid working) with two to three days in the office. The salary will be based on experience and level of role. No Sponsorship will be provided, you must have the right to work in the UK indefinitely We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

About Pole Star: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological innovation. We have offices in London, USA, Singapore, Hong Kong and Panama, alongside presence in Australia. Teams are made up of over 19 nationalities, speaking 25 different languages. The Opportunity As a Senior Data Analyst, you will sit at the intersection of data engineering, product, and commercial teams, transforming complex maritime data into actionable insights for internal stakeholders and customers. You will work extensively with large-scale vessel, geospatial, and time-series datasets within AWS-based analytics environments. Responsibilities Analyze and interpret large maritime datasets (vessel movement, position, compliance, risk, geospatial, time-series) Build, maintain, and optimize dashboards and reporting solutions for internal and customer-facing use Develop analytical workflows using Python, SQL, and Spark within notebook-based environments Partner with Data Engineers to define data models and analytics-ready datasets that support reliable analytics and reporting Work closely with Product Managers and commercial teams to translate business questions into clear, measurable analytics outputs Monitor and validate data quality, accuracy, and timeliness; investigate anomalies and drive resolution with engineering teams Support ad hoc and exploratory analysis to inform product and operational decisions Accountable for Data "source of truth": define canonical metrics and rules, implement validation/monitoring, and align stakeholders on definitions, exceptions, and change impact. Required Skills & Experience 7+ years' experience in a data/analytics role Maritime technology experience and familiarity with maritime data concepts (AIS, vessel tracking, ports, sanctions, risk, compliance) Strong Python for data analysis (pandas and notebook-based workflows) Advanced SQL (complex joins, window functions, performance tuning) Hands on experience with Apache Spark for large scale processing BI & visualization: Amazon QuickSight and/or Tableau Experience working with AWS environments/tools (S3, Athena, RDS, EMR or similar) Experience working with large scale time series and/or geospatial datasets Strong data governance and analytics best practices: metric/definition management, data quality controls (accuracy, completeness, timeliness), documentation, reproducibility, lineage awareness, and appropriate access/usage controls Strong stakeholder management and communication skills, able to work with technical and non technical audiences Additional Skills Geospatial analytics tooling (PostGIS/H3/GeoParquet/QGIS) Experience with Meteorological and Oceanographic data Education & Certifications Bachelor's degree in a quantitative field (e.g., Data Science, Computer Science, Statistics, Mathematics, Engineering) or equivalent practical experience Relevant certifications are a plus (e.g., AWS Analytics, Tableau/QuickSight, Spark/Databricks, GIS) Employee Benefits Hybrid/Flexible working Flexible Benefits Package Including: Private healthcare, Dental, Optical, Salary sacrifice schemes, Gym and wellness programs, Childcare vouchers, Buy/Sell holidays, Cycle to work scheme, Medicash health cash plan, Home and tech scheme Life insurance, company funded to 3x salary Employee assistance program 25 days annual leave 5 wellbeing days Volunteering leave (2 days annually) Up to a 5% matching pension Unlimited learning and development opportunities Refer a friend recruitment bonus

About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest-growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. About the Role We're looking for a Lead Python Engineer to lead our New Products & Geographies Engineering team. The team launches and scales new lending propositions that expand Abound's B2B product offering and geographic reach. We move quickly, exploring ideas through production-ready MVPs and iterating as products mature. This role combines hands-on engineering, technical leadership, and team management, reporting to the Chief Product Engineer. You will contribute directly to the codebase while helping guide the team's delivery, supporting engineers with complex problems and maintaining strong engineering practices through code review, testing standards, and pragmatic technical decisions. You'll mentor engineers and help the team balance speed with long-term maintainability. You will work closely with product managers, clients, and cross-functional engineering teams to translate product ideas into clear technical plans and deliver the features required to launch new lending products. We value engineers who take ownership, bring clarity to ambiguous requirements, and enjoy solving complex problems that have real business impact. At Abound, you'll be part of a culture that values autonomy, curiosity, and continuous improvement. You'll work with a modern Python-based stack, gain deep exposure to financial operations in a fast-growing lending business, and have the autonomy to deliver meaningful technical improvements in collaboration with experienced stakeholders. Our technology stack: Python (FastAPI, SQLAlchemy, OpenTelemetry, Procrastinate) PostgreSQL Liquibase Docker AWS Who you are: Strong experience building production systems in Python Experience leading engineers or technical projects, even without formal management responsibility Experience collaborating directly with business stakeholders to gather requirements and translate them into technical solutions Strong engineering judgement and the ability to make pragmatic technical trade-offs Comfortable working in fast-paced environments where accuracy, reliability, and clear communication are essential Proficient in writing well-structured async Python code with type hints and unit tests Experience maintaining codebases for business-critical systems Strong sense of ownership and a focus on delivery Experience working with cloud infrastructure (AWS, GCP, or Azure) Experience with lending products or financial services would be a bonus What you'll be doing: Lead and manage a team of up to five engineers, supporting their growth through regular 1:1s, feedback, and performance management Design and build Python services and features that power new lending products and client integrations Collaborate with Product Managers and other stakeholders to understand, challenge, and refine requirements Translate product ideas into clear technical plans and deliver production-ready systems Support engineers through code reviews, pairing, and technical guidance Participate in the full software development lifecycle - from design and implementation through testing, deployment, and monitoring Help structure the team's delivery process, including sprint planning, sizing, and retrospectives Provide second-line support during business hours, troubleshooting and resolving production issues that affect clients What we offer: Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering

Product Manager / Senior Product Manager - EC SaaS Location: Quorum Locations in EMEA Model of Work: Hybrid Are you excited by challenges?Do you enjoy working in a fast-paced, international and dynamic environment?Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Quorum's Energy Components (EC) is the world's leading hydrocarbon Management (HCM) software suite for production management in oil and gas. In close cooperation with our customers, we have developed a unique portfolio of integrated IT solutions that supports the whole supply chain for upstream companies within production, transport, sale and revenue. Overview We are looking for a full-time Product Manager to join our Products team, with a focus on the EC SaaS platform - the shared foundation that delivers EC Upstream and EC Midstream to customers as a cloud-hosted service. This role sits at the intersection of platform engineering, cross-product integration, and commercial go-to-market, and will report to the Group Product Manager for Energy Components. Unlike our domain-focused PM roles, this position is less concerned with hydrocarbon accounting workflows and more with the customer-facing capabilities, subscription experience, and commercial model that make EC SaaS a compelling and scalable offering. You will work closely with the EC Upstream and EC Midstream product managers, as well as engineering, sales, and customer success teams, to ensure that the SaaS offering meets the needs of a growing and diverse global customer base. In addition to the SaaS delivery experience, this role owns product requirements for capabilities that are shared across the EC Upstream and EC Midstream domains, such as business process automation, reporting, and analytics. This cross-cutting scope means the role acts as a natural bridge between the two domain PM roles, ensuring that shared capabilities are developed consistently and prioritized in a way that serves both segments. A key aspect of this role is also understanding the transition journey our customers face. Many of Quorum's existing customers operate with established in-house expert departments that handle projects, enhancements, upgrades, and support themselves. Our SaaS offering must be designed to co-exist with this reality, giving customers the flexibility to retain the degree of in-house capability they choose while progressively transitioning to a fuller SaaS model over time. The right candidate will appreciate this complexity and help shape a SaaS offering that meets customers where they are, rather than requiring an abrupt handover of responsibilities. The ideal candidate will bring proven experience in SaaS product management, a strong understanding of cloud platform delivery, and familiarity with the Energy Components product suite. Responsibilities Own the product vision, roadmap, and backlog for the customer-facing aspects of the EC SaaS offering, covering areas such as onboarding, self-service capabilities, reporting, integration and data extraction, and the overall subscription experience Uncover, describe, and prioritize customer needs related to the SaaS delivery mechanism, including technical requirements for reporting, integration, and data extraction, as well as support and self-service capabilities Design and maintain the commercial model for the EC SaaS offering, ensuring that cost-driving usage elements are appropriately reflected in how the product is packaged and consumed Own the requirements for capabilities shared across the EC Upstream and EC Midstream domains, including business process automation, reporting, and analytics, ensuring these are developed consistently and prioritized to serve both segments Drive internal alignment across Sales, Services, and Support around initiatives that improve the customer experience from our SaaS solution, acting as the central coordination point for cross-functional SaaS improvement efforts Define and evolve a SaaS adoption model that accommodates customers at different stages of their transition from self-hosted to SaaS, ensuring the offering supports a gradual handover of responsibilities rather than requiring customers to relinquish all in-house capability at once Serve as the product focal point for the service partner enablement program, developing and maintaining the content, documentation, and processes that allow third-party service providers to successfully deliver projects, enhancements, and support to EC SaaS customers Collaborate with Engineering and Product Owners to translate platform requirements into well-defined user stories and acceptance criteria Partner with Marketing and Sales to develop and maintain go-to-market materials for the EC SaaS offering, including positioning, packaging, and competitive differentiation Monitor platform usage, performance, and customer feedback to identify improvement opportunities and prioritize the roadmap accordingly Remain current on SaaS industry trends, cloud delivery best practices, and relevant regulatory or security requirements, and ensure the EC SaaS platform evolves accordingly Work closely with the EC Upstream and EC Midstream Product Managers to ensure platform capabilities keep pace with domain-level product development Evangelize the EC SaaS vision internally and externally, communicating clearly the value proposition to customers, prospects, and internal stakeholders And other duties as assigned Requirements Bachelor's or (optional) Master's degree in IT, software engineering or an adjacent technical field 3+ years of experience in product management, with a focus on SaaS or cloud-delivered software products - 5+ years of hands-on experience with operating or delivering Energy Components can compensate for lack of product management experience Demonstrable understanding of SaaS business models, including subscription licensing, multi-tenancy, and cloud deployment patterns Experience working directly with engineering and platform teams to deliver cloud-hosted software Excellent communication skills, including documentation, presentations, and interaction with stakeholders across varying backgrounds and roles Understanding of Agile and Scrum methodologies Full-cycle product management capabilities, including roadmap development, requirements definition, release planning, and rollout strategy Familiarity with data management concepts and integration patterns relevant to enterprise SaaS platforms Fluent in English, both written and verbal Preferred Skills Prior experience with or knowledge of the Energy Components product suite Background in the oil & gas or energy industry, or experience delivering enterprise SaaS to industrial customers Experience defining and managing SaaS licensing and entitlement models Experience using Atlassian Jira Product Management certifications (e.g. Pragmatic Institute) Additional Details Visa Sponsorship: Employment eligibility to work with Quorum Software in The United Kingdom s is required as the company will not pursue visa sponsorship for this position. Please Submit your CV/Resumé in English About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit Quorum Diversity Statement At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity . click apply for full job details

Payments platform that focuses on iGaming, video gaming, e-commerce, retail, travel and hospitality. Paysafe has 30 years of expertise in payment technology, supporting card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and local payment methods. Approximately 2,900 employees across 12 countries and an annualized transaction volume of $167 billion in 2025 connect businesses and consumers worldwide through innovative payment experiences. It starts here. Have a global impact on the world of payments. We are seeking a senior, strategic Principal Architect - Risk Platform to define and drive the architectural vision of Paysafe's global Risk capabilities. This is not a narrow solution role. Risk at Paysafe does not operate with traditional product teams. As such, this architect will: Act as the architectural authority and product-level thought partner for Risk Translate regulatory and commercial objectives into scalable platform capabilities Define the long-term Risk technology roadmap Shape how we build, integrate, orchestrate, and evolve risk engines globally You will operate at the intersection of architecture, regulation, platform engineering, and product strategy. What Paysafe stands for Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page. How we work We follow a hybrid working model, spending an average of three days per week at our office location in Gresham Street next to St Paul's Cathedral with easy access via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, and Mansion House. What You Will Own Risk Platform Vision & Architecture Define and evolve the target architecture for the global Risk Platform Design end-to-end architectures for: Merchant underwriting and KYB PEP & sanctions screening Identity verification & device intelligence Ongoing due diligence and regulatory reporting Establish domain boundaries and service decomposition for risk capabilities Define scalable API contracts and event-driven flows for decisioning and reporting Regulatory Translation into Architecture Lead structured discovery sessions with: Risk Compliance Legal Regulatory KYC / AML Sanctions Translate AML, CDD/EDD, PSD2/PSD3, EMI licensing, and regional regulatory obligations into: Platform capabilities Regulatory explainability Audit trails Reporting obligations across UK, EU, and US Real-Time Risk & Event-Driven Decisioning Define integration patterns for: Real-time scoring Kafka / streaming frameworks Orchestration and fallback strategies Ensure deterministic and observable decision pipelines Architect integrations with external risk/compliance vendors such as: LexisNexis Ekata AML engines Sanctions screening services Define: Data mapping strategies Orchestration patterns Fallback and resilience patterns Reduce lock-in while preserving regulatory robustness Design cloud-native, horizontally scalable risk services in AWS/Azure Define: API gateway strategies Identity and access control models Data partitioning and sovereignty controls Architect for: Multi-region resiliency Regulatory data residency constraints Observability Infrastructure as Code Design structured, semi-structured, and event-based data persistence strategies Support: Batch AML monitoring Regulatory reporting Merchants Transactions Case management Ensure compatibility with enterprise data lake and analytics platforms Act as trusted adviser to Risk leadership Influence roadmap prioritization and capability sequencing Mentor engineers and domain architects Drive architecture standards and review forums Collaborate across Merchant, Consumer, and Platform engineering groups Technical Expertise Required 10+ years in architecture and engineering roles Deep experience in risk and compliance systems within fintech or payments Sanctions & PEP screening expertise Strong hands-on knowledge of: Event-driven architectures Kafka / streaming systems Experience designing structured and event-based data models Cloud-native architecture experience (AWS or Azure; multi-region preferred) Strong background in integrating third-party risk vendors Domain & Regulatory Knowledge Strong understanding of: AMLD requirements PSD2 / PSD3 PCI DSS EMI / E-money licensing constraints Familiarity with explainable AI in risk decisioning Audit and regulatory inspection readiness What Makes This Role Different Shape the Risk Platform as a product Influence regulatory readiness at architectural level Design systems that protect Paysafe's balance sheet Enable commercial growth while reducing fraud and regulatory exposure Ideal Profile Systems thinker with regulatory fluency Commercially aware Able to operate at board-level discussions and deep technical reviews A snippet of what you'll get in return Make your day work for you with our flexible working hours You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year Enjoy social events on our rooftop terrace with views onto St Paul's Cathedral Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels Start your day with a free breakfast, fresh fruit and snacks Take a breather in our dedicated wellbeing room Spend time with those important to you with our enhanced paid family policies Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet Enjoy our discounts on memberships via vitality including gyms, leisure centres, yoga/Pilates across the country Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology Join our six employee-led equality communities and help foster a workplace that celebrates diversity and creates opportunities to collaborate and learn Give back to the community with four paid charity days Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday We also offer private health insurance (pre-existing conditions are included), dental insurance, income protection, life assurance and more What to expect next Phone screen with Talent Acquisition Video introduction with the Hiring Manager Technical interviews with members of the team Business interview with key stakeholder Invited into the office for HR interview and to meet the team Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake . We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast . Whatyou'llbe doing : Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring : Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands-on engineer. Hands-on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long-term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade-offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high-growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.

Are you a technically-minded product leader who thrives on building the foundations that make great software possible? Sidetrade is seeking a VP Platform to own the core infrastructure of our O2C Intelligence Platform - the shared services, integrations, and data pipelines that every domain and customer depends on. Reporting to the CTO, with close daily alignment with the CPO (product) organisation, this role sits at the critical junction of product strategy and platform engineering. You will define what gets built, ensure it scales, and make it extensible - enabling Sidetrade's growing ecosystem of O2C domains, partners, and enterprise integrations. AboutSidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the SidetradeInside Out podcast. Whatyou'llbe doing Own the product strategy and roadmap for Sidetrade's shared platform layer - covering Authentication, Roles and Rights Management, Master Data Management (MDM), Data Processing, Event Processing, and API/MCP delivery. Lead the product direction for enterprise system integrations, including SAP, Salesforce, AWS Connect, O365, and other ERP and CRM ecosystems, ensuring reliable, scalable connectivity for global enterprise customers. Define the partner and developer ecosystem strategy - enabling third parties to extend the Sidetrade platform through well-designed APIs, SDKs, and MCP protocols. Own the product roadmap for Sidetrade's connector catalogue, prioritising integrations by customer impact, market coverage, and engineering feasibility. Work in close partnership with the CTO organisation to ensure architectural decisions align with platform strategy, and that shared services deliver high availability, security, and compliance. Engage CPO, CTO, and domain product leaders to align platform investments with O2C domain needs and overall business objectives. Monitor platform health, scalability, and security posture, driving continuous improvement across all shared services. Manage a team of Product EPMs and product managers, providing clear priorities, mentorship, and a high bar for delivery standards. Whatyou'llbring Demonstrable experience owning shared platform capabilities in a B2B SaaS environment, ideally at enterprise scale. Strong understanding of modern platform architectures - microservices, event-driven design, API-first, multi-tenancy, without necessarily being a hands on engineer. Hands on product experience with ERP and CRM integrations (SAP, Salesforce, or equivalents), including understanding of data models, authentication protocols, and connectivity patterns. Proven ability to design and position platform extensibility strategies, including API governance, developer experience, and partner enablement. Familiarity with SaaS compliance requirements such as SOC 2, ISO 27001, GDPR, and multi-tenant data isolation. Equally comfortable setting a long term platform vision and rolling up sleeves to unblock delivery teams and resolve architectural trade offs. Demonstrated ability to align Product, Engineering, Security, and Infrastructure teams around a coherent platform strategy. Ability to translate complex platform concepts into clear priorities for executive stakeholders and business partners. Experience in a high growth B2B SaaS company, with understanding of how platform decisions affect customer value, onboarding, and retention. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs. Time off -competitivepaid holidays plus public holidays. Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know. Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees.

The Role We're looking for an exceptional Senior Product Designer to take end-to-end ownership of the customer experience across our two core consumer products: (web and mobile app) and Sell Your Books (web and mobile app). This is a senior, strategic, and hands on role. You'll be the sole designer embedded across our D2C and SYB product teams, working alongside Product Managers and Engineering teams. You won't just be designing features - you'll own customer journeys end-to-end, drive design strategy, and use data, experimentation, and commercial insight to shape what we build and why. We're an AI first organisation. We expect you to actively use AI tools throughout your design workflow and, critically, to lead the redesign of design workflows themselves using AI - from research synthesis and ideation through to prototyping, testing, and design system management. You'll bring proven experience of rebuilding design processes around AI capabilities, not just using AI as an add on to existing ways of working. Main Responsibilities Strategy & Ownership Own the end to end design strategy across D2C () and SYB, taking responsibility for customer journeys from acquisition and discovery through to conversion and retention. Define and drive the design vision for both products, ensuring design decisions are grounded in customer insight, commercial data, and experimentation. Lead the development and maintenance of design systems, UX principles, and pattern libraries that scale across both products. Research & Experimentation Plan and run qualitative and quantitative user research (including moderated and unmoderated usability testing, customer interviews, and journey mapping) to build an evidence base for design decisions. Partner with Product Managers and Analysts to design, implement, and analyse structured A/B tests and optimisation experiments, using results to drive measurable improvements in conversion, engagement, and revenue. Conduct UX audits, identifying conversion barriers, mobile experience gaps, and opportunities for improvement across both products. Design Execution Produce high-quality UX and UI design from discovery and research through to high fidelity designs ready for engineering, across web and mobile platforms. Design usable, clear, and commercially effective interfaces that balance user needs with business goals around conversion, SEO, and other key metrics. Collaborate closely with Product Management and Engineering to translate insights into shippable designs and support iterative delivery. AI & Ways of Working Lead the integration of AI tools into the design workflow end to end - from research synthesis and ideation through prototyping, implementation, testing, and design system management. Actively redesign and rebuild design processes to take advantage of AI capabilities, demonstrating measurable efficiency and quality gains, enabling our product and engineering teams. Share AI best practices with the wider product and engineering teams to strengthen our AI first culture. Communication & Collaboration Present design work, research findings, and recommendations clearly and persuasively to senior stakeholders. Work effectively across cross functional teams, including Product Management, Engineering, Data, Analytics and Marketing. Document customer journeys, design decisions, and experimentation outcomes clearly for the wider organisation. Person Specification and Prior Experience Minimum 5 years of experience in UX and Product Design, with at least 2-3 years operating at a Senior level with demonstrable strategic ownership. Significant depth in e commerce or high traffic consumer digital products - you understand the commercial impact of design decisions on conversion, revenue, and customer lifetime value. A strong portfolio demonstrating measurable impact on conversion, engagement, or commercial outcomes through design - not just visual craft. Proven experience leading structured experimentation programmes: you've been involved in designing A/B tests, interpreting results, and using data to drive iterative design improvements. Deep expertise in UX research methods - you've planned and run usability testing, customer interviews, and journey mapping, and know how to turn findings into design decisions. Demonstrable experience using AI tools to rebuild design workflows end to end - not just using AI as an add on but fundamentally rethinking how design work gets done. An AI first mindset: you actively experiment with new tools, you're curious about how AI is reshaping design, and you're excited to work in an organisation that treats AI adoption as a core competency. Comfortable operating with autonomy and at pace - you can lead a workstream, manage ambiguity, and ship work as the sole designer across multiple products. Skills and Abilities Expert level interaction and visual design skills with deep mobile first and responsive design experience across web and native app platforms. Advanced proficiency in Figma, including component libraries and design systems. Strong ability to distil complex research findings and experimentation data into clear, actionable recommendations and compelling design narratives. Excellent visual communication and storytelling - you can present work persuasively to senior stakeholders and non design audiences. Comfortable balancing high level strategic thinking with hands on pixel level execution. Knowledge of accessibility standards (e.g., WCAG 2.2) and inclusive design practices. Pragmatic, collaborative communicator who builds trust quickly across cross functional teams. Proficiency with AI assisted design and research tools, with proven ability to redesign workflows and processes around AI capabilities. Travel and Attendance This role is hybrid, with a formal requirement of at least 2 days per week in our London office. Regular in person collaboration with Product and Engineering teams is a core part of how we work. Equal Opportunities World of Books Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Key Responsibilities Collaborating with your peers and engaging with Software Engineers, Product Managers, Delivery as part of our cross functional teams Advocating for the utilisation of the quality-first mindset throughout the development process Ensuring that we are embedding quality into our processes, utilising relevant techniques and heuristics where required to ensure effective testing and feedback loops You will be hands on, working with engineers to test and measure quality as products are being built This is a hybrid role - you are expected to be in the (x) office at least 2 days a week, with occasional travel to other offices where required. Requirements 5+ years within the quality engineering space Proven experience in leading and coaching junior engineers when it comes to quality and embedding it into teams. You have a strong desire to continually improve, with an innate curiosity and an eye for detail You have excellent communication skills, with the ability to proactively seek out and raise risks with relevant team members and leadership, working with them to help resolve any issues. You have a strong understanding of testing techniques, heuristics and processes - and how/when they are implemented during the development process You have a strong understanding of test automation, its benefits and how it should be implemented along with knowledge of pitfalls. You can also prove that you have implemented frameworks and development standards for green-field projects. You have had exposure to applications built with any of the following: Testing frameworks such as: Appium Playwright K6/Artillery/JMeter Contract Testing tools such as PACT Observability frameworks such as Grafana or Datadog

Strictly No Agencies We are only accepting direct applications for this role. Any unsolicited CVs sent will be treated as a gift and will not be subject to any terms or fees. Who we are Eventogy is a B2B SaaS platform for enterprise event management, built for investment banks, corporate banks, and law firms. We're a small, senior team in the middle of a significant product rebuild. The people here are good at what they do and we don't waste each other's time. The gap we need filled Our product team shapes the roadmap and hands over prototypes, epics and stories. Our engineers build cleanly when the work in front of them is clear. The bit in the middle-making sure tickets are actually ready, releases go out without surprises, and decisions get written down somewhere findable-is the bit we need a dedicated pair of hands on. That's the core of the job. Alongside the product roadmap, you'll also be running several smaller delivery streams in parallel-client integrations, migrations, compliance work, internal projects-keeping each on track without letting any of them quietly drift. Not setting direction, not owning the roadmap. Owning delivery across the board, in a team small enough that doing it well genuinely moves the needle. If you've got three or four years behind you and you're ready for a mid level role with proper autonomy, read on. The work itself Getting tickets sprint ready: Turn the PM's deliverables into work that engineers can pick up-acceptance criteria done, edge cases flagged, dependencies surfaced. Tickets that aren't ready don't go in. Running releases: Own the full release loop-aligning internally, drafting release notes, working through the communications checklist. Nobody who needs to know what's shipping should be finding out after the fact. Juggling parallel streams: Track all workstreams, know what's at risk, what's blocked, what needs a nudge today versus what can wait until Friday, and keep it all visible without drowning the team in status updates. Migrating clients from V1 to V2: Move existing customers off our legacy platform onto V2, planning, sequencing, talking to clients, coordinating internally. Client integrations: Own the timeline, sit between client IT and our engineers, and make sure things don't stall because a follow up email never went out. ISO 27001 and compliance: Keep controls and evidence in good order day to day, prep for and run internal and external audits, turn around client security questionnaires without it becoming a fire drill. Internal docs: Build and look after the documentation that stops knowledge walking out the door, how things work, what we decided, why we decided it. The bit worth being upfront about We have ambition and ideas in surplus. In a team our size that's usually a good thing but it does mean there's a steady current of "can we also do this, and soon?" The person who suits this role can hear an exciting new idea, take it seriously, and then talk honestly about what fitting it in actually costs, especially when there are already several plates spinning. This isn't about being the process police. It's about understanding what the process is for and being willing to push back when it matters, including on people more senior than you. If that reads as draining, give this one a miss. If it reads as the kind of work you're quietly good at, we should talk. What we're after A few years in delivery, project management or BA work, in SaaS or another agile product setting-past the learning curve, not yet set in your ways. Comfortable running multiple workstreams in parallel without losing the thread on any of them. Genuinely comfortable writing acceptance criteria and catching gaps in a ticket before they bite mid sprint. Experience working inside an ISO 27001 certified environment, ideally with direct involvement in audits, evidence gathering or maintaining the ISMS. Someone who notices something's slipping and just deals with it. Able to push back on senior people without it turning into a fight. Adaptable-will work within how we do things and sharpen it from inside, rather than arriving with a framework you want to roll out. Steady with client facing coordination-migrations, onboarding, compliance conversations-without needing to be walked through it. At ease working with regulated or enterprise clients (banks, law firms, that kind of thing) where care and process genuinely matter. Not from a technical background, and that's fine- but you'll need to understand engineering effort well enough to have a straight conversation about what's realistic. Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role. Location This is a hybrid role. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays. What we offer £45,000 - £50,000 salary Rapid career acceleration- we pay for your step up potential with real autonomy, the title, and the hands on experience you can't get navigating layers of approval at a larger corporation. Direct mentorship- genuine investment in your development from the CTO and C suite. Visibility- a small team where what you do genuinely matters.

Job Description Forward Deployed Engineer (FDE) - AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.We're hiring a Forward Deployed Engineer (FDE) to join our Technical Presales team. Where you'll be an elite hybrid: part software engineer, part strategic consultant. You'll do more than just sell the dream, you'll execute what's possible. In this role you'll be embedded with strategic customers to design, build, and deliver production-grade AI solutions that unlock measurable ROI. You'll translate customer needs into robust integrations, architect LLM-powered workflows, and collaborate cross-functionally to turn real-world friction into product improvements.You will play a vital role in growing Zendesk's enterprise footprint by delivering high-impact, scalable AI deployments. Building trusted technical partnerships, delivering crisp, production-ready solutions, and amplifying Zendesk's AI capabilities within complex, high-value accounts. What you'll be doing Lead end-to-end technical delivery of AI agent and LLM-powered solutions: discovery, scoping, system design, PoC, production rollout, and operational handoff. Build production-grade integrations and custom connectors (APIs, data pipelines, RAG systems) to surface high-quality signals into Zendesk AI workflows. Troubleshoot and resolve escalated technical blockers across data, infra, and model behavior. Act as the field's final line of defense for complex issues. Collaborate closely with Sales engineering and product teams to map undocumented systems, define integration patterns, and implement solutions. Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk Product and Engineering to reduce future deployment friction. What you bring to the role Founder mindset: comfortable navigating ambiguity, mapping unknown systems, and delivering results without a predefined playbook. Engineering rigor: 5+ years building production systems; strong software engineering fundamentals and attention to quality. Full-stack fluency: experience across frontend (React/TypeScript), backend (Python / Node / Java / Ruby), REST/GraphQL APIs, and cloud infrastructure (AWS, GCP, or Azure). AI/LLM expertise: practical experience with LLMs, prompt engineering, retrieval-augmented generation (RAG), vector stores, and evaluation/guardrails for model safety and reliability. Systems integrator: proven ability to design secure data ingestion, ETL/data pipelines, and work with diverse data stores and message systems. Excellent communicator: able to present trade-offs to executives and pair-program with customer engineers; strong written runbooks and documentation skills. Travel readiness: willing to travel as needed to customer sites (typical range 25-50%). Basic qualifications 5+ years software engineering experience delivering production systems. Proficient in Python and JavaScript/TypeScript; experience with at least one backend language (Java, Ruby, or Go) preferred. Hands-on experience deploying or integrating LLM-based solutions in production (RAG, vector DBs, model evaluation). Practical experience with cloud platforms (AWS/GCP/Azure) and containerized deployments (Docker, Kubernetes). Comfortable working onsite with customers and traveling up to 50% as required. Preferred qualifications Prior FDE, Professional Services, Solutions Engineering, or Technical Account Management experience delivering enterprise AI or SaaS deployments. Experience with specific LLM tooling and frameworks (LangChain, LlamaIndex, Haystack, or similar). Familiarity with Zendesk products and APIs, or experience integrating customer support/contact-center platforms. Background in observability and operationalization of ML/AI (monitoring, SLOs, cost controls, retraining pipelines). Experience with data governance, PII handling, and enterprise security/compliance constraints.: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Strictly No Agencies We are only accepting direct applications for this role. Any unsolicited CVs sent will be treated as a gift and will not be subject to any terms or fees. Who we are Eventogy is a B2B SaaS platform for enterprise event management, built for investment banks, corporate banks, and law firms. We're a small, senior team in the middle of a significant product rebuild. The people here are good at what they do and we don't waste each other's time. The gap we need filled Our product team shapes the roadmap and hands over prototypes, epics and stories. Our engineers build cleanly when the work in front of them is clear. The bit in the middle-making sure tickets are actually ready, releases go out without surprises, and decisions get written down somewhere findable-is the bit we need a dedicated pair of hands on. That's the core of the job. Alongside the product roadmap, you'll also be running several smaller delivery streams in parallel-client integrations, migrations, compliance work, internal projects-keeping each on track without letting any of them quietly drift. Not setting direction, not owning the roadmap. Owning delivery across the board, in a team small enough that doing it well genuinely moves the needle. If you've got three or four years behind you and you're ready for a mid level role with proper autonomy, read on. The work itself Getting tickets sprint ready: Turn the PM's deliverables into work that engineers can pick up-acceptance criteria done, edge cases flagged, dependencies surfaced. Tickets that aren't ready don't go in. Running releases: Own the full release loop-aligning internally, drafting release notes, working through the communications checklist. Nobody who needs to know what's shipping should be finding out after the fact. Juggling parallel streams: Track all workstreams, know what's at risk, what's blocked, what needs a nudge today versus what can wait until Friday, and keep it all visible without drowning the team in status updates. Migrating clients from V1 to V2: Move existing customers off our legacy platform onto V2, planning, sequencing, talking to clients, coordinating internally. Client integrations: Own the timeline, sit between client IT and our engineers, and make sure things don't stall because a follow up email never went out. ISO 27001 and compliance: Keep controls and evidence in good order day to day, prep for and run internal and external audits, turn around client security questionnaires without it becoming a fire drill. Internal docs: Build and look after the documentation that stops knowledge walking out the door, how things work, what we decided, why we decided it. The bit worth being upfront about We have ambition and ideas in surplus. In a team our size that's usually a good thing but it does mean there's a steady current of "can we also do this, and soon?" The person who suits this role can hear an exciting new idea, take it seriously, and then talk honestly about what fitting it in actually costs, especially when there are already several plates spinning. This isn't about being the process police. It's about understanding what the process is for and being willing to push back when it matters, including on people more senior than you. If that reads as draining, give this one a miss. If it reads as the kind of work you're quietly good at, we should talk. What we're after A few years in delivery, project management or BA work, in SaaS or another agile product setting-past the learning curve, not yet set in your ways. Comfortable running multiple workstreams in parallel without losing the thread on any of them. Genuinely comfortable writing acceptance criteria and catching gaps in a ticket before they bite mid sprint. Experience working inside an ISO 27001 certified environment, ideally with direct involvement in audits, evidence gathering or maintaining the ISMS. Someone who notices something's slipping and just deals with it. Able to push back on senior people without it turning into a fight. Adaptable-will work within how we do things and sharpen it from inside, rather than arriving with a framework you want to roll out. Steady with client facing coordination-migrations, onboarding, compliance conversations-without needing to be walked through it. At ease working with regulated or enterprise clients (banks, law firms, that kind of thing) where care and process genuinely matter. Not from a technical background, and that's fine- but you'll need to understand engineering effort well enough to have a straight conversation about what's realistic. Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role. Location This is a hybrid role. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays. What we offer £45,000 - £50,000 salary Rapid career acceleration- we pay for your step up potential with real autonomy, the title, and the hands on experience you can't get navigating layers of approval at a larger corporation. Direct mentorship- genuine investment in your development from the CTO and C suite. Visibility- a small team where what you do genuinely matters.