Sr. WW Applied AI Specialist SA, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA! Key job responsibilities Lead customer angaegments as the trusted advisor to understand business requirements, existing contact center architecture, AI readiness and help them technically validate Amazon Connect. Design agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action and Agent-to-Agent integration. Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap. Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives. Develop and support an AWS internal community of technical subject matter experts worldwide. Create and deliver field enablement for the broader SA population on Amazon Connect. About the team The Amazon Connect Specialists Solutions Architects Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients 7+ years of experience in solutions architecture, software engineering, or technical consulting in customer-facing roles Demonstrated experience with AI/ML concepts including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies. Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
25/07/2026
Full time
Sr. WW Applied AI Specialist SA, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA! Key job responsibilities Lead customer angaegments as the trusted advisor to understand business requirements, existing contact center architecture, AI readiness and help them technically validate Amazon Connect. Design agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action and Agent-to-Agent integration. Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap. Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives. Develop and support an AWS internal community of technical subject matter experts worldwide. Create and deliver field enablement for the broader SA population on Amazon Connect. About the team The Amazon Connect Specialists Solutions Architects Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients 7+ years of experience in solutions architecture, software engineering, or technical consulting in customer-facing roles Demonstrated experience with AI/ML concepts including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies. Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Worldwide Specialist Solutions Architect - Database, Data & AI Specialist Job ID: AWS EMEA SARL (UK Branch) Are you passionate about building applications with NoSQL databases? Amazon Web Services is looking for an experienced NoSQL Solutions Architect to work directly with AWS customers to design cloud based NoSQL solutions using Amazon DynamoDB, a scalable and highly available server less NoSQL database, designed for mission critical applications. You will have the opportunity to work with prominent startups and large enterprises, helping them architect scalable NoSQL solutions using Amazon DynamoDB. You will dive deep into the details of customer problems and work with internal AWS service teams to create solutions that solve customer needs. You will partner with AWS sales, business development, solutions architecture, and product teams to develop the internal expertise needed to grow DynamoDB related revenue. Key job responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help customers learn about and use DynamoDB. Provide definitive guidance for customers in choosing the right database services and approaches. Be a trusted collaborator for the DynamoDB service team as the voice of the customer for defining and prioritizing service features. Lead enablement by training Solutions Architects, Professional Services Consultants, and Technical Account Managers. Capture and share best practice knowledge with customers and the worldwide AWS solutions architect community. Contribute to the AWS Database Blog, service documentation, and reference architectures. Present at industry events to educate customers and evangelize AWS and DynamoDB. A day in the life As a DynamoDB Specialist Solutions Architect, you work alongside a team of NoSQL specialists spanning DocumentDB, Neptune, Keyspaces, ElastiCache, and MemoryDB. Together, you help customers design purpose built database architectures - and increasingly, that means powering the next generation of agentic AI applications. Your work centers on customer engagements where DynamoDB plays a critical role in modern architectures. You might spend part of your day designing a session and memory store for an autonomous AI agent framework, ensuring conversation state, tool use history, and retrieval context persist at scale with single digit millisecond latency. You collaborate with your Neptune colleague on the knowledge graph layer while you own the fast access transactional tier that keeps agents responsive and stateful. Other engagements are just as varied. One customer needs a multi tenant SaaS platform with complex access patterns. Another is building an event driven pipeline where DynamoDB Streams feed downstream AI orchestration. In each case, you design partition strategies, define GSI patterns, and articulate why DynamoDB fits this part of the architecture while a different NoSQL engine serves another. You also translate deep technical expertise into broader impact - building reference architectures, presenting to engineering leadership, and contributing to internal enablement across the specialist team. You share patterns across database boundaries, offering partition key insights to a Keyspaces engagement or reviewing a DocumentDB schema with fresh eyes. The common thread is helping customers choose the right database for each workload, use it well, and build architectures ready for what comes next - whether that's agentic AI, real time personalization, or massive scale IoT. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Preferred Qualifications Experience working with end user or developer communities Experience in infrastructure architecture, database architecture and networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
25/07/2026
Full time
Worldwide Specialist Solutions Architect - Database, Data & AI Specialist Job ID: AWS EMEA SARL (UK Branch) Are you passionate about building applications with NoSQL databases? Amazon Web Services is looking for an experienced NoSQL Solutions Architect to work directly with AWS customers to design cloud based NoSQL solutions using Amazon DynamoDB, a scalable and highly available server less NoSQL database, designed for mission critical applications. You will have the opportunity to work with prominent startups and large enterprises, helping them architect scalable NoSQL solutions using Amazon DynamoDB. You will dive deep into the details of customer problems and work with internal AWS service teams to create solutions that solve customer needs. You will partner with AWS sales, business development, solutions architecture, and product teams to develop the internal expertise needed to grow DynamoDB related revenue. Key job responsibilities Collaborate with AWS field sales, pre sales, training and support teams to help customers learn about and use DynamoDB. Provide definitive guidance for customers in choosing the right database services and approaches. Be a trusted collaborator for the DynamoDB service team as the voice of the customer for defining and prioritizing service features. Lead enablement by training Solutions Architects, Professional Services Consultants, and Technical Account Managers. Capture and share best practice knowledge with customers and the worldwide AWS solutions architect community. Contribute to the AWS Database Blog, service documentation, and reference architectures. Present at industry events to educate customers and evangelize AWS and DynamoDB. A day in the life As a DynamoDB Specialist Solutions Architect, you work alongside a team of NoSQL specialists spanning DocumentDB, Neptune, Keyspaces, ElastiCache, and MemoryDB. Together, you help customers design purpose built database architectures - and increasingly, that means powering the next generation of agentic AI applications. Your work centers on customer engagements where DynamoDB plays a critical role in modern architectures. You might spend part of your day designing a session and memory store for an autonomous AI agent framework, ensuring conversation state, tool use history, and retrieval context persist at scale with single digit millisecond latency. You collaborate with your Neptune colleague on the knowledge graph layer while you own the fast access transactional tier that keeps agents responsive and stateful. Other engagements are just as varied. One customer needs a multi tenant SaaS platform with complex access patterns. Another is building an event driven pipeline where DynamoDB Streams feed downstream AI orchestration. In each case, you design partition strategies, define GSI patterns, and articulate why DynamoDB fits this part of the architecture while a different NoSQL engine serves another. You also translate deep technical expertise into broader impact - building reference architectures, presenting to engineering leadership, and contributing to internal enablement across the specialist team. You share patterns across database boundaries, offering partition key insights to a Keyspaces engagement or reviewing a DocumentDB schema with fresh eyes. The common thread is helping customers choose the right database for each workload, use it well, and build architectures ready for what comes next - whether that's agentic AI, real time personalization, or massive scale IoT. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience in IT development or implementation/consulting in the software or Internet industries Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non technical audiences, including executive level stakeholders or clients Preferred Qualifications Experience working with end user or developer communities Experience in infrastructure architecture, database architecture and networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Architect Pre-SalesApplylocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: R1660 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Position Overview The Pre-Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. Operating at the exact intersection of sales enablement and high-end project execution, this position splits focus evenly: OutSystems Professional Services Architect and Pre-Sales Support.You will act as the technical bridge within the team. On the pre-sales side, you will drive architecture blueprinting, technical scoping, and validation to secure new enterprise business. On the delivery side, you will step directly into customer engagements to lead the technical execution of complex, Agentic AI and low-code solutions. This dual perspective ensures that our pre-sales proposals are grounded in real-world delivery feasibility, and our active delivery projects seamlessly execute on early pre-sales visions. Key Responsibilities 1. Pre-Sales Solution Architecture & Enablement Technical Blueprinting & Scoping: Partner closely with Sales and Solution Delivery Managers (SDMs) to translate customer business discovery into accurate, multi-phased Statements of Work (SOWs) and technical roadmaps. Proof of Concepts (PoCs) & Validation: Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, particularly around Agentic AI integrations and complex platform setups. AI-Readiness Assessments: Conduct deep-dive technical audits of client environments to assess integration paths, data readiness, and necessary guardrails for non-deterministic AI workflows. Technical Pitching & Advisory: Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and technical decision-makers regarding our architectural patterns and delivery capabilities. 2 . Professional Services Delivery Architect Architectural Ownership: Act as the Lead Architect on billable customer engagements, owning the technical blueprint for enterprise-grade OutSystems applications and multi-agent AI ecosystems. Delivery Excellence & Quality: Perform code and architecture reviews, oversee integration quality, and ensure delivery teams adhere to high standards of enterprise performance, security, and scalability. Agentic AI Implementation: Direct the practical implementation of LLM orchestration, Retrieval-Augmented Generation (RAG), and "Human-in-the-Loop" (HITL) workflows on live customer projects. Standardization & Playbooks: Package learnings, custom connectors, and architectural patterns from active projects into reusable delivery playbooks to continuously elevate delivery speed and quality across EMEA. Requirements & Qualifications Soft Skills & Behaviors Dual-Mindset Agility: Ability to seamlessly pivot between rapid, commercially driven pre-sales discussions and deep, disciplined project delivery execution. Consultative & Challenger Approach: Comfortable challenging legacy architectural thinking and guiding clients toward scalable, AI-native patterns. Commercial Awareness: Mindful of time-to-value (TTFV), project margins, and scope boundaries during both pre-sales scoping and active delivery. Technical Influence: Skillful at building trust with both internal delivery teams and executive client stakeholders. Technical & Functional Skills OutSystems Platform Mastery: Deep, hands-on expertise in the OutSystems low-code platform, including advanced integration patterns, core architecture design, and performance tuning. Agentic AI Architecture: Practical knowledge of multi-agent orchestration, strategic prompt engineering, vector databases (RAG), and establishing token cost and data privacy guardrails. Estimation & Delivery Methodologies: Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work-breakdown structures for SOWs. Experience & Education Experience: 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre-Sales, or Technical Delivery within an IT Professional Services environment. Track Record: Proven success in both winning complex software deals through technical leadership and successfully delivering high-value enterprise applications. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. Required & Valued Certifications Required: OutSystems Architecture / Expert Developer Certification. Valued: OutSystems Specialist Agentic AI Certification. Plus: TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you? A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status. Why work here?OutSystems is the leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration . click apply for full job details
24/07/2026
Full time
Architect Pre-SalesApplylocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: R1660 There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Position Overview The Pre-Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. Operating at the exact intersection of sales enablement and high-end project execution, this position splits focus evenly: OutSystems Professional Services Architect and Pre-Sales Support.You will act as the technical bridge within the team. On the pre-sales side, you will drive architecture blueprinting, technical scoping, and validation to secure new enterprise business. On the delivery side, you will step directly into customer engagements to lead the technical execution of complex, Agentic AI and low-code solutions. This dual perspective ensures that our pre-sales proposals are grounded in real-world delivery feasibility, and our active delivery projects seamlessly execute on early pre-sales visions. Key Responsibilities 1. Pre-Sales Solution Architecture & Enablement Technical Blueprinting & Scoping: Partner closely with Sales and Solution Delivery Managers (SDMs) to translate customer business discovery into accurate, multi-phased Statements of Work (SOWs) and technical roadmaps. Proof of Concepts (PoCs) & Validation: Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, particularly around Agentic AI integrations and complex platform setups. AI-Readiness Assessments: Conduct deep-dive technical audits of client environments to assess integration paths, data readiness, and necessary guardrails for non-deterministic AI workflows. Technical Pitching & Advisory: Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and technical decision-makers regarding our architectural patterns and delivery capabilities. 2 . Professional Services Delivery Architect Architectural Ownership: Act as the Lead Architect on billable customer engagements, owning the technical blueprint for enterprise-grade OutSystems applications and multi-agent AI ecosystems. Delivery Excellence & Quality: Perform code and architecture reviews, oversee integration quality, and ensure delivery teams adhere to high standards of enterprise performance, security, and scalability. Agentic AI Implementation: Direct the practical implementation of LLM orchestration, Retrieval-Augmented Generation (RAG), and "Human-in-the-Loop" (HITL) workflows on live customer projects. Standardization & Playbooks: Package learnings, custom connectors, and architectural patterns from active projects into reusable delivery playbooks to continuously elevate delivery speed and quality across EMEA. Requirements & Qualifications Soft Skills & Behaviors Dual-Mindset Agility: Ability to seamlessly pivot between rapid, commercially driven pre-sales discussions and deep, disciplined project delivery execution. Consultative & Challenger Approach: Comfortable challenging legacy architectural thinking and guiding clients toward scalable, AI-native patterns. Commercial Awareness: Mindful of time-to-value (TTFV), project margins, and scope boundaries during both pre-sales scoping and active delivery. Technical Influence: Skillful at building trust with both internal delivery teams and executive client stakeholders. Technical & Functional Skills OutSystems Platform Mastery: Deep, hands-on expertise in the OutSystems low-code platform, including advanced integration patterns, core architecture design, and performance tuning. Agentic AI Architecture: Practical knowledge of multi-agent orchestration, strategic prompt engineering, vector databases (RAG), and establishing token cost and data privacy guardrails. Estimation & Delivery Methodologies: Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work-breakdown structures for SOWs. Experience & Education Experience: 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre-Sales, or Technical Delivery within an IT Professional Services environment. Track Record: Proven success in both winning complex software deals through technical leadership and successfully delivering high-value enterprise applications. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. Required & Valued Certifications Required: OutSystems Architecture / Expert Developer Certification. Valued: OutSystems Specialist Agentic AI Certification. Plus: TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. More about OutSystemsOutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.Our customers are some of the world's most recognizable brands across diverse industries- such as Toyota, Heineken, Bosch, KeyBank, and UCLA-who trust OutSystems to deliver ROI and transformational impact.Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.What do we have to offer you? A company at the vanguard of the agentic revolution, where we don't just react to AI innovation-we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you'll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries-they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status. Why work here?OutSystems is the leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration . click apply for full job details
Position Overview The Pre Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. The role bridges sales enablement and project execution, providing architecture blueprinting and technical scoping on the pre sales side and leading the technical delivery of complex Agentic AI and low code solutions on the delivery side. Key Responsibilities Partner with Sales and Solution Delivery Managers to translate customer discovery into accurate, multi phased Statements of Work (SOWs) and technical roadmaps. Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, especially around Agentic AI integrations. Conduct deep dive technical audits for AI readiness, assessing integration paths, data readiness, and guardrails for non deterministic AI workflows. Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and other decision makers. Act as the Lead Architect on billable engagements, owning the technical blueprint for enterprise grade applications and multi agent AI ecosystems. Perform code and architecture reviews, oversee integration quality, and ensure adherence to enterprise performance, security, and scalability standards. Direct implementation of LLM orchestration, Retrieval Augmented Generation (RAG), and Human in the Loop (HITL) workflows on live projects. Package learnings into reusable delivery playbooks to enhance speed and quality across EMEA. Requirements & Qualifications 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre Sales, or Technical Delivery within an IT Professional Services environment. Proven success in winning complex software deals through technical leadership and delivering high value enterprise applications. Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or related field. Deep expertise in the OutSystems low code platform, including advanced integration patterns, core architecture design, and performance tuning. Practical knowledge of Agentic AI architecture, multi agent orchestration, prompt engineering, vector databases (RAG), and data privacy guardrails. Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work breakdown structures for SOWs. Dual mindset agility: ability to pivot between pre sales discussions and deep project delivery execution. Consultative & challenger approach, commercial awareness, and technical influence skills. Required Certifications OutSystems Architecture / Expert Developer Certification. Valued Certifications OutSystems Specialist Agentic AI Certification. TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. About OutSystems OutSystems is a leading AI Development Platform built for the enterprise, enabling organizations to rapidly build mission critical apps and agents while governing an entire AI portfolio on a unified platform. Equal Opportunity Employer As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
24/07/2026
Full time
Position Overview The Pre Sales & Delivery Architect plays a critical dual role in the EMEA Professional Services organization. The role bridges sales enablement and project execution, providing architecture blueprinting and technical scoping on the pre sales side and leading the technical delivery of complex Agentic AI and low code solutions on the delivery side. Key Responsibilities Partner with Sales and Solution Delivery Managers to translate customer discovery into accurate, multi phased Statements of Work (SOWs) and technical roadmaps. Design and execute targeted technical demonstrations, architectural spikes, and interactive PoCs to prove solution feasibility, especially around Agentic AI integrations. Conduct deep dive technical audits for AI readiness, assessing integration paths, data readiness, and guardrails for non deterministic AI workflows. Serve as the trusted technical authority during sales cycles, instilling confidence in client Enterprise Architects, CTOs, and other decision makers. Act as the Lead Architect on billable engagements, owning the technical blueprint for enterprise grade applications and multi agent AI ecosystems. Perform code and architecture reviews, oversee integration quality, and ensure adherence to enterprise performance, security, and scalability standards. Direct implementation of LLM orchestration, Retrieval Augmented Generation (RAG), and Human in the Loop (HITL) workflows on live projects. Package learnings into reusable delivery playbooks to enhance speed and quality across EMEA. Requirements & Qualifications 6+ years of combined experience in Enterprise Solution Architecture, Technical Pre Sales, or Technical Delivery within an IT Professional Services environment. Proven success in winning complex software deals through technical leadership and delivering high value enterprise applications. Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or related field. Deep expertise in the OutSystems low code platform, including advanced integration patterns, core architecture design, and performance tuning. Practical knowledge of Agentic AI architecture, multi agent orchestration, prompt engineering, vector databases (RAG), and data privacy guardrails. Strong background in Agile/Scrum delivery, defining MVP boundaries, and creating realistic work breakdown structures for SOWs. Dual mindset agility: ability to pivot between pre sales discussions and deep project delivery execution. Consultative & challenger approach, commercial awareness, and technical influence skills. Required Certifications OutSystems Architecture / Expert Developer Certification. Valued Certifications OutSystems Specialist Agentic AI Certification. TOGAF, Cloud Architect (AWS/Azure), or Agile/Scrum certifications. About OutSystems OutSystems is a leading AI Development Platform built for the enterprise, enabling organizations to rapidly build mission critical apps and agents while governing an entire AI portfolio on a unified platform. Equal Opportunity Employer As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
Business Development Manager - Software Sales Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus - Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review. Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent. ORCA Service Technologies are looking for someone ready for a challenge to drive growth at ORCA. If you are ambitious, goal orientated, self-starting with passion to grow a business, we want to speak to you. Ideally you would have experience in Software Sales, but we would consider applicants who have a successful background in sales/ account management. About ORCA We are ORCA Service Technologies: We are not your regular software firm. Our mission is to transform Facility Services with intuitive, data-driven software that delivers lasting value. ORCA software is already loved by customers in the UK, EMEA and APAC. ORCA is scaling up rapidly in 2025 by selling our modular business software into businesses around the UK, EU and USA. Key Responsibilities: Identify and Target Prospects: Leverage industry knowledge, market research, and lead generation tools to identify high-potential clients in the Facilities Management and Services industries across the UK, EU, and USA. Build Relationships: Establish and nurture strong relationships with key decision-makers, including C-level executives, facilities managers, and procurement teams, to understand their business challenges and objectives. Present Solutions: Deliver compelling product demonstrations and sales presentations that showcase the value of ORCA's modular business software, tailored to the specific needs of each prospect. Close Deals: Manage the entire sales cycle, from initial contact to contract negotiation and closing, ensuring revenue targets and sales KPIs are consistently met or exceeded. Collaborate with Teams: Work closely with the Marketing, Product, and Customer Success teams to align sales strategies, provide feedback on market trends, and ensure a seamless onboarding experience for new clients. Attend Industry Events: Represent ORCA at trade shows, conferences, and networking events to build brand awareness and generate leads. Maintain CRM Records: Use CRM software to track sales activities, update pipelines, and provide accurate forecasts and performance reports to the Sales Manager. We obviously use ORCA's CRM Module to do this. Stay Informed: Keep up to date with industry trends, competitor offerings, and advancements in facility management technology to position ORCA as a market leader. What We're Looking For: Experience: Minimum 3-5 years of proven sales success - ideally in B2B software, within the Facilities Management or Services sector. Communication Skills: Exceptional verbal and written communication, with the ability to articulate complex solutions clearly and persuasively. Results-Oriented: A driven individual with a track record of exceeding sales targets and managing a high-volume pipeline effectively. Tech-Savvy: Comfortable using CRM tools, sales enablement platforms, and conducting virtual presentations. Team Player: Collaborative mindset, with the ability to work effectively within a dynamic, fast-paced environment. Self-Starter: Proactive and able to thrive in a remote or hybrid working environment. Industry Knowledge: Understanding of facility services workflows, challenges, and digital transformation opportunities. At ORCAserv, we are proud to be an equal opportunity employer and are dedicated to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage applications from people of all backgrounds, including those who are underrepresented in our industry, and we strive to create an environment that reflects the diverse communities we serve. ORCAserv's GDPR policy is that all details provided at the time of your application will be retained for a minimum of 180 days before being deleted. At that time you will receive an e-mail asking whether you would be happy for ORCAserv to retain your details for a further 180 days. You are able to request your personal data be removed at anytime by e-mailing .
24/07/2026
Full time
Business Development Manager - Software Sales Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus - Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review. Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent. ORCA Service Technologies are looking for someone ready for a challenge to drive growth at ORCA. If you are ambitious, goal orientated, self-starting with passion to grow a business, we want to speak to you. Ideally you would have experience in Software Sales, but we would consider applicants who have a successful background in sales/ account management. About ORCA We are ORCA Service Technologies: We are not your regular software firm. Our mission is to transform Facility Services with intuitive, data-driven software that delivers lasting value. ORCA software is already loved by customers in the UK, EMEA and APAC. ORCA is scaling up rapidly in 2025 by selling our modular business software into businesses around the UK, EU and USA. Key Responsibilities: Identify and Target Prospects: Leverage industry knowledge, market research, and lead generation tools to identify high-potential clients in the Facilities Management and Services industries across the UK, EU, and USA. Build Relationships: Establish and nurture strong relationships with key decision-makers, including C-level executives, facilities managers, and procurement teams, to understand their business challenges and objectives. Present Solutions: Deliver compelling product demonstrations and sales presentations that showcase the value of ORCA's modular business software, tailored to the specific needs of each prospect. Close Deals: Manage the entire sales cycle, from initial contact to contract negotiation and closing, ensuring revenue targets and sales KPIs are consistently met or exceeded. Collaborate with Teams: Work closely with the Marketing, Product, and Customer Success teams to align sales strategies, provide feedback on market trends, and ensure a seamless onboarding experience for new clients. Attend Industry Events: Represent ORCA at trade shows, conferences, and networking events to build brand awareness and generate leads. Maintain CRM Records: Use CRM software to track sales activities, update pipelines, and provide accurate forecasts and performance reports to the Sales Manager. We obviously use ORCA's CRM Module to do this. Stay Informed: Keep up to date with industry trends, competitor offerings, and advancements in facility management technology to position ORCA as a market leader. What We're Looking For: Experience: Minimum 3-5 years of proven sales success - ideally in B2B software, within the Facilities Management or Services sector. Communication Skills: Exceptional verbal and written communication, with the ability to articulate complex solutions clearly and persuasively. Results-Oriented: A driven individual with a track record of exceeding sales targets and managing a high-volume pipeline effectively. Tech-Savvy: Comfortable using CRM tools, sales enablement platforms, and conducting virtual presentations. Team Player: Collaborative mindset, with the ability to work effectively within a dynamic, fast-paced environment. Self-Starter: Proactive and able to thrive in a remote or hybrid working environment. Industry Knowledge: Understanding of facility services workflows, challenges, and digital transformation opportunities. At ORCAserv, we are proud to be an equal opportunity employer and are dedicated to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage applications from people of all backgrounds, including those who are underrepresented in our industry, and we strive to create an environment that reflects the diverse communities we serve. ORCAserv's GDPR policy is that all details provided at the time of your application will be retained for a minimum of 180 days before being deleted. At that time you will receive an e-mail asking whether you would be happy for ORCAserv to retain your details for a further 180 days. You are able to request your personal data be removed at anytime by e-mailing .
Regional Application Engineer EMEA North, RentalPostulerremote type: Remotelocations: Highgatetime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R3130 Division de L-Acoustics, nous créons des produits et technologies audio de pointe. Notre signature sonore inimitable et notre son hyperréal immersif révolutionnaire procurent des sensations d'écoute inégalées et offrent des possibilités illimitées dans les espaces résidentiels, artistiques, culturels et expérientiels. Grâce à son engagement pour l'innovation et l'excellence de la conception de produits, L-Acoustics façonne le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur. Pionnier de l'industrie du son live, L-Acoustics conçoit et fabrique des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Ces systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théatres, les stades et les lieux de cultes du monde entier. Aujourd'hui, L-Acoustics se positionne en leader mondial de la sonorisation professionnelle premium. As the Regional Application Engineer EMEA North, Rental, you will support rental partners, production companies, venues, and system engineers throughout the deployment of L-Acoustics systems across touring, festival, corporate, theatre, and special event environments. You will act as a trusted technical advisor while helping partners maximise the performance and value of their L-Acoustics systems. Responsibilities Technical Partner Support Support rental partners and productions with system design, deployment, optimisation, and troubleshooting. Provide advanced technical assistance for tours, festivals, corporate events, theatre productions, and special events. Leverage first-hand field experience to provide guidance on load-in/load-out logistics, truck pack optimisation, and rental cabling strategies. Assist partners in adopting L-Acoustics workflows, tools, and technologies. Support complex technical escalations and issue resolution. Show & Event Support Support strategic events, flagship productions, and high-visibility deployments. Provide on-site engineering support where appropriate. Validate system performance and deployment quality. Capture and share technical learnings across the organisation. Client & Partner Enablement Build and maintain relationships with rental providers, production companies, venues, and system engineers. Act as a trusted technical advisor to partners and end users. Support customer adoption of L-Acoustics best practices and workflows. Contribute to partner growth and operational excellence. Training, Workshops & Presentations Deliver technical training, workshops, demonstrations, and product showcases. Develop customer competency and self-sufficiency. Mentor partner engineers and technical teams. Support adoption of new products, workflows, and technologies. Technical Ambassadorship & Market Development Represent L-Acoustics at customer engagements, workshops, demonstrations, and industry events. Support market development through technical influence, customer engagement, and early-stage opportunity support. Identify emerging opportunities, customer requirements, and market trends. Support strategic account development and product adoption initiatives. Cross-Functional Collaboration Share field feedback, workflow insights, and feature requests with Sales, Product Management, Education, Support, and R&D teams. Support new product launches through demonstrations, customer education, and field deployment support. Contribute to regional technical initiatives and continuous improvement activities. KPI/ Impact Rental Strategic partner engagements Engineers trained and certified Training satisfaction score Technical escalation response time Escalation resolution effectiveness Strategic projects supported Product adoption initiatives completed Strategic events supported Customer satisfaction following technical support or event support Impact Measures Rental Customer satisfaction / NPS Repeat engagement from strategic partners Product adoption growth Influence on major productions and deployments Training impact and partner competency growth Strategic partner development and retention Preferred Profile - Rental Minimum 7 years of experience in the professional audio industry. Bachelor's, Master's, or Engineering degree preferred. Extensive experience in professional sound system design, deployment, and operation within live events, touring, and rental environments. Experience designing, deploying, and optimising L-Acoustics and third-party audio systems. Experience supporting festivals, tours, corporate events, broadcast, and large-scale live productions. Proven ability to lead deployment teams and provide technical guidance to engineers and technicians. Demonstrated experience with large-scale audio system deployment and rigging coordination. Experience with electroacoustic measurement and system optimisation tools. Strong understanding of networked audio systems and IP networking fundamentals, including Milan-AVB, Dante, AES67, addressing, switching, and troubleshooting. Strong working knowledge of L-Acoustics software including Soundvision and Network Manager (experience with L-ISA Controller is advantageous). L-Acoustics System Engineer and System Technician certifications preferred. Formal entertainment rigging training or certification (e.g., PLASA NRC, ETCP, or similar) is advantageous. Portfolio of relevant projects required. Willingness to travel extensively (50- 75%) when required. Professional proficiency in English; additional languages are advantageous.
24/07/2026
Full time
Regional Application Engineer EMEA North, RentalPostulerremote type: Remotelocations: Highgatetime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R3130 Division de L-Acoustics, nous créons des produits et technologies audio de pointe. Notre signature sonore inimitable et notre son hyperréal immersif révolutionnaire procurent des sensations d'écoute inégalées et offrent des possibilités illimitées dans les espaces résidentiels, artistiques, culturels et expérientiels. Grâce à son engagement pour l'innovation et l'excellence de la conception de produits, L-Acoustics façonne le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur. Pionnier de l'industrie du son live, L-Acoustics conçoit et fabrique des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Ces systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théatres, les stades et les lieux de cultes du monde entier. Aujourd'hui, L-Acoustics se positionne en leader mondial de la sonorisation professionnelle premium. As the Regional Application Engineer EMEA North, Rental, you will support rental partners, production companies, venues, and system engineers throughout the deployment of L-Acoustics systems across touring, festival, corporate, theatre, and special event environments. You will act as a trusted technical advisor while helping partners maximise the performance and value of their L-Acoustics systems. Responsibilities Technical Partner Support Support rental partners and productions with system design, deployment, optimisation, and troubleshooting. Provide advanced technical assistance for tours, festivals, corporate events, theatre productions, and special events. Leverage first-hand field experience to provide guidance on load-in/load-out logistics, truck pack optimisation, and rental cabling strategies. Assist partners in adopting L-Acoustics workflows, tools, and technologies. Support complex technical escalations and issue resolution. Show & Event Support Support strategic events, flagship productions, and high-visibility deployments. Provide on-site engineering support where appropriate. Validate system performance and deployment quality. Capture and share technical learnings across the organisation. Client & Partner Enablement Build and maintain relationships with rental providers, production companies, venues, and system engineers. Act as a trusted technical advisor to partners and end users. Support customer adoption of L-Acoustics best practices and workflows. Contribute to partner growth and operational excellence. Training, Workshops & Presentations Deliver technical training, workshops, demonstrations, and product showcases. Develop customer competency and self-sufficiency. Mentor partner engineers and technical teams. Support adoption of new products, workflows, and technologies. Technical Ambassadorship & Market Development Represent L-Acoustics at customer engagements, workshops, demonstrations, and industry events. Support market development through technical influence, customer engagement, and early-stage opportunity support. Identify emerging opportunities, customer requirements, and market trends. Support strategic account development and product adoption initiatives. Cross-Functional Collaboration Share field feedback, workflow insights, and feature requests with Sales, Product Management, Education, Support, and R&D teams. Support new product launches through demonstrations, customer education, and field deployment support. Contribute to regional technical initiatives and continuous improvement activities. KPI/ Impact Rental Strategic partner engagements Engineers trained and certified Training satisfaction score Technical escalation response time Escalation resolution effectiveness Strategic projects supported Product adoption initiatives completed Strategic events supported Customer satisfaction following technical support or event support Impact Measures Rental Customer satisfaction / NPS Repeat engagement from strategic partners Product adoption growth Influence on major productions and deployments Training impact and partner competency growth Strategic partner development and retention Preferred Profile - Rental Minimum 7 years of experience in the professional audio industry. Bachelor's, Master's, or Engineering degree preferred. Extensive experience in professional sound system design, deployment, and operation within live events, touring, and rental environments. Experience designing, deploying, and optimising L-Acoustics and third-party audio systems. Experience supporting festivals, tours, corporate events, broadcast, and large-scale live productions. Proven ability to lead deployment teams and provide technical guidance to engineers and technicians. Demonstrated experience with large-scale audio system deployment and rigging coordination. Experience with electroacoustic measurement and system optimisation tools. Strong understanding of networked audio systems and IP networking fundamentals, including Milan-AVB, Dante, AES67, addressing, switching, and troubleshooting. Strong working knowledge of L-Acoustics software including Soundvision and Network Manager (experience with L-ISA Controller is advantageous). L-Acoustics System Engineer and System Technician certifications preferred. Formal entertainment rigging training or certification (e.g., PLASA NRC, ETCP, or similar) is advantageous. Portfolio of relevant projects required. Willingness to travel extensively (50- 75%) when required. Professional proficiency in English; additional languages are advantageous.
Overview We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEA. This role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities. Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context. Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platforms Experience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
24/07/2026
Full time
Overview We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEA. This role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities. Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context. Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platforms Experience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
LGBT Great is seeking an EMEA Client-Facing Technology Lead to enhance workflows and technology for client-facing teams across EMEA. This role connects user needs to technology solutions and ensures improvements are grounded in real client-focused outcomes. Ideal candidates have extensive experience in asset management, excellent communication, and a strong consultative instinct. Previous knowledge of tools like Salesforce and Power BI is beneficial. PIMCO values diverse backgrounds and offers a vibrant, inclusive workplace.
24/07/2026
Full time
LGBT Great is seeking an EMEA Client-Facing Technology Lead to enhance workflows and technology for client-facing teams across EMEA. This role connects user needs to technology solutions and ensures improvements are grounded in real client-focused outcomes. Ideal candidates have extensive experience in asset management, excellent communication, and a strong consultative instinct. Previous knowledge of tools like Salesforce and Power BI is beneficial. PIMCO values diverse backgrounds and offers a vibrant, inclusive workplace.
Location Location: UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Description As an AWS Solution Architect you will be working with our customers to define and architect the functional blocks of AWS to support their Cloud adoption journey and beyond. This is a key role working closely with the customer. You will elicit customer requirements for cloud adoption and Cloud-native architectures, understanding the current eco system and how the cloud migration will fit into this. The role will define patterns and services that are required for a successful migration to AWS, and assurance that the migration is well architected. A key aspect of the role will be to endorse, support and maintain re-usable patterns for migration that will be built by the teams, utilising infrastructure as code so that future deployments can be delivered through automation and code reuse. It's an amazing time to join our team to help shape our customer's exciting cloud adoption journey. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core Duties Take on the technical lead role in migration enablement work. Work with the community of development teams, to deliver migration services using common code, standards and artefact format and proactively drive collaboration, particularly where there are service dependencies Define and document AWS architecture for migration (baseline, target, roadmap, patterns, standards, reference architectures, etc), supporting a wide range of use cases Run architectural reviews of the platform at appropriate intervals to take best advantage of vendor technologies Pro-actively define, optimize, automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working practices to enable, re-use and support users across the world About you You will have experience in many of the following: Cloud Migration experience Experience in Cloud Platform Architecture with AWS, defining cloud reference Architectures and Cloud Patterns in a large multi-account AWS estate Plenty of experience in AWS and experience in solving complex business issues. Regarded as an AWS subject matter expert Experience with various DevOps tools and CI/CD tools Experience in AWS Security services and Network Services Experience with working within an Agile framework Good understanding of AWS security concepts and the goals of cyber security Good communication skills both verbal and written Motivating the team to use new tools to improve efficiency and breaking barriers to set new standards. It would be great if you also had experience in some of these, but if not we'll help you with them Industry certifications such as AWS Certified Solutions Architect Associate or Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
24/07/2026
Full time
Location Location: UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Description As an AWS Solution Architect you will be working with our customers to define and architect the functional blocks of AWS to support their Cloud adoption journey and beyond. This is a key role working closely with the customer. You will elicit customer requirements for cloud adoption and Cloud-native architectures, understanding the current eco system and how the cloud migration will fit into this. The role will define patterns and services that are required for a successful migration to AWS, and assurance that the migration is well architected. A key aspect of the role will be to endorse, support and maintain re-usable patterns for migration that will be built by the teams, utilising infrastructure as code so that future deployments can be delivered through automation and code reuse. It's an amazing time to join our team to help shape our customer's exciting cloud adoption journey. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core Duties Take on the technical lead role in migration enablement work. Work with the community of development teams, to deliver migration services using common code, standards and artefact format and proactively drive collaboration, particularly where there are service dependencies Define and document AWS architecture for migration (baseline, target, roadmap, patterns, standards, reference architectures, etc), supporting a wide range of use cases Run architectural reviews of the platform at appropriate intervals to take best advantage of vendor technologies Pro-actively define, optimize, automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working practices to enable, re-use and support users across the world About you You will have experience in many of the following: Cloud Migration experience Experience in Cloud Platform Architecture with AWS, defining cloud reference Architectures and Cloud Patterns in a large multi-account AWS estate Plenty of experience in AWS and experience in solving complex business issues. Regarded as an AWS subject matter expert Experience with various DevOps tools and CI/CD tools Experience in AWS Security services and Network Services Experience with working within an Agile framework Good understanding of AWS security concepts and the goals of cyber security Good communication skills both verbal and written Motivating the team to use new tools to improve efficiency and breaking barriers to set new standards. It would be great if you also had experience in some of these, but if not we'll help you with them Industry certifications such as AWS Certified Solutions Architect Associate or Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
23/07/2026
Full time
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: AWS Solution Architect Requisition ID: 121529 Location: London As an AWS Solution Architect you will be working with our customers to define and architect the functional blocks of AWS to support their Cloud adoption journey and beyond. This is a key role working closely with the customer. You will elicit customer requirements for cloud adoption and Cloud native architectures, understanding the current eco system and how the cloud migration will fit into this. The role will define patterns and services that are required for a successful migration to AWS, and assurance that the migration is well architected. A key aspect of the role will be to endorse, support and maintain re usable patterns for migration that will be built by the teams, utilising infrastructure as code so that future deployments can be delivered through automation and code reuse. It's an amazing time to join our team to help shape our customer's exciting cloud adoption journey. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core Duties Take on the technical lead role in migration enablement work. Work with the community of development teams, to deliver migration services using common code, standards and artefact format and proactively drive collaboration, particularly where there are service dependencies. Define and document AWS architecture for migration (baseline, target, roadmap, patterns, standards, reference architectures, etc), supporting a wide range of use cases. Run architectural reviews of the platform at appropriate intervals to take best advantage of vendor technologies. Pro actively define, optimise, automate, publish and communicate deployment patterns for migration. Support engineering teams in optimizing the migration path. Escalation point for engineering teams in troubleshooting and incident management. Driving the adoption of automation in the platform, using common methods with other platforms. Documentation of deployed systems, scripts and other working practices to enable, re use and support users across the world. About you Cloud Migration experience. Experience in Cloud Platform Architecture with AWS, defining cloud reference Architectures and Cloud Patterns in a large multi account AWS estate. Plenty of experience in AWS and experience in solving complex business issues. Regarded as an AWS subject matter expert. Experience with various DevOps tools and CI/CD tools. Experience in AWS Security services and Network Services. Experience with working within an Agile framework. Good understanding of AWS security concepts and the goals of cyber security. Good communication skills both verbal and written. Motivating the team to use new tools to improve efficiency and breaking barriers to set new standards. It would be great if you also had experience in some of these, but if not we'll help you with them. Industry certifications such as AWS Certified Solutions Architect Associate or Professional, AWS Speciality domains (Security, Advanced Networking). A scaled agile framework certification, such as SAFe or Managing stakeholders, including users and management. Mentoring junior engineers and nurturing their passion for engineering. Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work life balance is important; you can work around core hours with flexible and part time working, and many of our roles include hybrid working enabling a mix of working from home and in the office. You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before. Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more. You'll be part of our company bonus scheme. You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
22/07/2026
Full time
BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: AWS Solution Architect Requisition ID: 121529 Location: London As an AWS Solution Architect you will be working with our customers to define and architect the functional blocks of AWS to support their Cloud adoption journey and beyond. This is a key role working closely with the customer. You will elicit customer requirements for cloud adoption and Cloud native architectures, understanding the current eco system and how the cloud migration will fit into this. The role will define patterns and services that are required for a successful migration to AWS, and assurance that the migration is well architected. A key aspect of the role will be to endorse, support and maintain re usable patterns for migration that will be built by the teams, utilising infrastructure as code so that future deployments can be delivered through automation and code reuse. It's an amazing time to join our team to help shape our customer's exciting cloud adoption journey. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core Duties Take on the technical lead role in migration enablement work. Work with the community of development teams, to deliver migration services using common code, standards and artefact format and proactively drive collaboration, particularly where there are service dependencies. Define and document AWS architecture for migration (baseline, target, roadmap, patterns, standards, reference architectures, etc), supporting a wide range of use cases. Run architectural reviews of the platform at appropriate intervals to take best advantage of vendor technologies. Pro actively define, optimise, automate, publish and communicate deployment patterns for migration. Support engineering teams in optimizing the migration path. Escalation point for engineering teams in troubleshooting and incident management. Driving the adoption of automation in the platform, using common methods with other platforms. Documentation of deployed systems, scripts and other working practices to enable, re use and support users across the world. About you Cloud Migration experience. Experience in Cloud Platform Architecture with AWS, defining cloud reference Architectures and Cloud Patterns in a large multi account AWS estate. Plenty of experience in AWS and experience in solving complex business issues. Regarded as an AWS subject matter expert. Experience with various DevOps tools and CI/CD tools. Experience in AWS Security services and Network Services. Experience with working within an Agile framework. Good understanding of AWS security concepts and the goals of cyber security. Good communication skills both verbal and written. Motivating the team to use new tools to improve efficiency and breaking barriers to set new standards. It would be great if you also had experience in some of these, but if not we'll help you with them. Industry certifications such as AWS Certified Solutions Architect Associate or Professional, AWS Speciality domains (Security, Advanced Networking). A scaled agile framework certification, such as SAFe or Managing stakeholders, including users and management. Mentoring junior engineers and nurturing their passion for engineering. Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work life balance is important; you can work around core hours with flexible and part time working, and many of our roles include hybrid working enabling a mix of working from home and in the office. You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before. Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more. You'll be part of our company bonus scheme. You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. We are seeking a highly consultative Staff Solutions Architect to support our most important customers. This role is a critical technical position, spanning both product development and pre and post sales customer motions. You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through High priority customer technical leadership Docker field technical leadership This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership. Responsibilities High priority customer technical leadership Work with Docker's most important customers and cross functional Docker teams to accelerate the customer's container and AI journeys, focusing on developer workflows Engage with customer teams and cross functional Docker teams to gather customer's technical/business goals and challenges related to their container and AI journey. Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. Oversee "design partner" rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. Deliver high-impact enablement and best practices content to customer audiences from developer to C level. Ability to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. Docker field technical leadership (regional/area of responsibility) Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content Gather field feedback from customer teams and Docker pre and post sales teams Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. Be customer zero for new functionality produced by Docker product/engineering teams Give input on internal technical enablement and customer enablement needs, and review enablement content Assist the sales enablement team with internal technical enablement for new products and services. Qualifications Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. Excellent communication, influence, and stakeholder management skills. Experience in managing customer relationships at the technical and business level. Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. Ability to solve technical problems and translate customer experience to actionable feedback for engineering. Experience developing collateral to assist customers with best-practice adoption. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. Must be fluent in English Willingness to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. What to expect First 30 days You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Opine. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and shadow customer meetings to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days You will be laser-focused on supporting the sales and customer success teams during your second month. You will have connected with all of your team members. You will gain in-depth knowledge of Docker's products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days In month three, you will be confident in your craft and ready to immerse yourself in our customer's business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
20/07/2026
Full time
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. We are seeking a highly consultative Staff Solutions Architect to support our most important customers. This role is a critical technical position, spanning both product development and pre and post sales customer motions. You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through High priority customer technical leadership Docker field technical leadership This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership. Responsibilities High priority customer technical leadership Work with Docker's most important customers and cross functional Docker teams to accelerate the customer's container and AI journeys, focusing on developer workflows Engage with customer teams and cross functional Docker teams to gather customer's technical/business goals and challenges related to their container and AI journey. Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. Oversee "design partner" rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. Deliver high-impact enablement and best practices content to customer audiences from developer to C level. Ability to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. Docker field technical leadership (regional/area of responsibility) Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content Gather field feedback from customer teams and Docker pre and post sales teams Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. Be customer zero for new functionality produced by Docker product/engineering teams Give input on internal technical enablement and customer enablement needs, and review enablement content Assist the sales enablement team with internal technical enablement for new products and services. Qualifications Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. Excellent communication, influence, and stakeholder management skills. Experience in managing customer relationships at the technical and business level. Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. Ability to solve technical problems and translate customer experience to actionable feedback for engineering. Experience developing collateral to assist customers with best-practice adoption. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. Must be fluent in English Willingness to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. What to expect First 30 days You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Opine. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and shadow customer meetings to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days You will be laser-focused on supporting the sales and customer success teams during your second month. You will have connected with all of your team members. You will gain in-depth knowledge of Docker's products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days In month three, you will be confident in your craft and ready to immerse yourself in our customer's business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
Linnworks is seeking an Associate Partner Manager, EMEA, to identify, engage, and nurture agency partners across the EMEA region. You will build a pipeline, activate referrals, and position Linnworks to partner clients. The role suits someone early in partnerships or business development with a desire to grow commercial skills. Based in the UK, the role offers remote-first culture with hybrid options in major cities, and opportunities to contribute to pipeline growth and partner enablement.
20/07/2026
Full time
Linnworks is seeking an Associate Partner Manager, EMEA, to identify, engage, and nurture agency partners across the EMEA region. You will build a pipeline, activate referrals, and position Linnworks to partner clients. The role suits someone early in partnerships or business development with a desire to grow commercial skills. Based in the UK, the role offers remote-first culture with hybrid options in major cities, and opportunities to contribute to pipeline growth and partner enablement.
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role overview: Our GTM team drives Flagright's global growth, with partnerships playing a critical role in expanding our reach, accelerating revenue, and creating value for our clients. We are looking for a Partnerships Manager in London to scale Flagright's partner and channel ecosystem in EMEA. This is a high-ownership leadership role focused on generating partner-sourced pipeline and revenue. You will define and execute the partnerships strategy, recruit and activate high-impact partners, and drive co-selling motions that convert into closed deals. You will work closely with Sales, Marketing, and Product to ensure partners are effectively enabled and positioned in the market. You will operate with autonomy in a fast-moving environment, build and manage executive-level partner relationships, and establish scalable programs that drive consistent partner engagement and long-term growth across EMEA. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no-BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Actually prioritize work-life balance Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key responsibilities: Revenue & Pipeline Ownership Responsible for partner-sourced pipeline across EMEA Track and optimize partner performance, including pipeline contribution, deal progression, and revenue outcomes Partner Ecosystem Development Build, scale, and manage a high-impact partner ecosystem across consultancies, system integrators, technology platforms, and industry advisors Identify, recruit, and activate high-value partners that consistently generate qualified pipeline Build and maintain strong executive relationships across key partner organizations Go-to-Market & Partner Enablement Develop and execute joint go-to-market initiatives with partners, including events, webinars, campaigns, and targeted introductions Enable partners with clear positioning, training, and sales collateral to effectively represent Flagright in the market Design and implement structured partner programs, incentives, and engagement models that drive consistent performance Product & Strategic Collaboration Identify and drive integration and product collaboration opportunities that strengthen distribution through the partner ecosystem Provide strategic insights to leadership on ecosystem opportunities, market dynamics, and partner-driven growth levers Who we are looking for: 3+ years of partnerships experience within B2B enterprise SaaS, ideally across fintech, payments, banking, compliance, risk, or financial infrastructure 1+ years of experience in channel sales and partner enablement Proven track record of building and scaling high-impact partnerships that drive measurable revenue outcomes Strong strategic thinking with the ability to navigate complex stakeholder dynamics and align diverse incentives Experience operating in cross-functional, global environments, with the ability to build trust across teams, cultures, and time zones Excellent executive presence, with strong communication, negotiation, and presentation skills Ability to translate strategy into clear execution plans and operate effectively in ambiguous, fast-moving environments Data-driven mindset, with the ability to measure partnership ROI, analyze performance, and identify optimization levers Based in or near London with right to work in the UK (visa sponsorship not available) Willing and able to travel up to 50% of the time What we offer: Product with clear, real-world differentiation High-bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture
19/07/2026
Full time
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role overview: Our GTM team drives Flagright's global growth, with partnerships playing a critical role in expanding our reach, accelerating revenue, and creating value for our clients. We are looking for a Partnerships Manager in London to scale Flagright's partner and channel ecosystem in EMEA. This is a high-ownership leadership role focused on generating partner-sourced pipeline and revenue. You will define and execute the partnerships strategy, recruit and activate high-impact partners, and drive co-selling motions that convert into closed deals. You will work closely with Sales, Marketing, and Product to ensure partners are effectively enabled and positioned in the market. You will operate with autonomy in a fast-moving environment, build and manage executive-level partner relationships, and establish scalable programs that drive consistent partner engagement and long-term growth across EMEA. People who thrive at Flagright: Have been knocked down before and gotten back up Are resourceful-they figure things out with whatever tools are available Have strong opinions and can defend them Learn fast because they're hungry Want to work with no-BS people building something important People who struggle here: Need extensive hand-holding View high expectations as "unreasonable" Actually prioritize work-life balance Can't handle ambiguity or rejection Prefer consistent routine over fast-changing priorities Key responsibilities: Revenue & Pipeline Ownership Responsible for partner-sourced pipeline across EMEA Track and optimize partner performance, including pipeline contribution, deal progression, and revenue outcomes Partner Ecosystem Development Build, scale, and manage a high-impact partner ecosystem across consultancies, system integrators, technology platforms, and industry advisors Identify, recruit, and activate high-value partners that consistently generate qualified pipeline Build and maintain strong executive relationships across key partner organizations Go-to-Market & Partner Enablement Develop and execute joint go-to-market initiatives with partners, including events, webinars, campaigns, and targeted introductions Enable partners with clear positioning, training, and sales collateral to effectively represent Flagright in the market Design and implement structured partner programs, incentives, and engagement models that drive consistent performance Product & Strategic Collaboration Identify and drive integration and product collaboration opportunities that strengthen distribution through the partner ecosystem Provide strategic insights to leadership on ecosystem opportunities, market dynamics, and partner-driven growth levers Who we are looking for: 3+ years of partnerships experience within B2B enterprise SaaS, ideally across fintech, payments, banking, compliance, risk, or financial infrastructure 1+ years of experience in channel sales and partner enablement Proven track record of building and scaling high-impact partnerships that drive measurable revenue outcomes Strong strategic thinking with the ability to navigate complex stakeholder dynamics and align diverse incentives Experience operating in cross-functional, global environments, with the ability to build trust across teams, cultures, and time zones Excellent executive presence, with strong communication, negotiation, and presentation skills Ability to translate strategy into clear execution plans and operate effectively in ambiguous, fast-moving environments Data-driven mindset, with the ability to measure partnership ROI, analyze performance, and identify optimization levers Based in or near London with right to work in the UK (visa sponsorship not available) Willing and able to travel up to 50% of the time What we offer: Product with clear, real-world differentiation High-bar environment focused on execution, learning, and continuous improvement Get equity from day 1 at a Y Combinator startup Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, and Palantir Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture
Join our dynamic, rocket-paced and newly Private Equity funded scale-up as a Partnerships Manager and be a driving force in building the ecosystem that accelerates our global growth! We are offering a truly unique opportunity for a highly motivated and experienced Partnerships Manager to build and scale our partner network from the ground up. With a growing footprint across the Nordics, EMEA, and beyond, this role presents an unparalleled chance to forge strategic alliances - with system integrators, resellers, technology partners, and consultancies - that multiply our reach and revenue. As we establish ourselves as market leaders in delivering best in class employee engagement apps for communication, training, and operations for frontline workers, we are looking for someone who can identify, close, and nurture the partnerships that will turn Relesys into a household name across global enterprise markets. Already, we work with internationally renowned clients like Reitan, Specsavers, Joe the Juice, Mercedes-Benz, Gina Tricot, Telia, and many more. Our ambition is to create value for the largest Enterprise clients out there - and the right partners will get us there faster. Your key responsibilities Identify, prospect, and onboard new strategic partners - including resellers, referral partners, system integrators, and technology alliances - aligned with our ideal customer profile Own the full partner lifecycle: from initial outreach and commercial negotiation to onboarding, enablement, and joint go-to-market execution With a true builder's mentality, you will be defining internal processes and establishing partner tracking metrics from "day zero", and execute partnership plans with clear revenue targets, KPIs, and milestones for each strategic partner Work closely with the sales team to generate and co-sell pipeline through partner channels, ensuring deals are progressed and closed effectively Build strong, trusted relationships with key stakeholders within partner organizations, including C-level executives, sales leaders, and product teams Collaborate cross-functionally with marketing, product, and customer success to create co-marketing campaigns, joint value propositions, and seamless partner onboarding experiences Represent Relesys at industry events, partner summits, and networking forums to expand our partner ecosystem Deliver accurate revenue forecasts and pipeline reporting for the partner channel Who are you? Minimum 3+ years of experience in partnerships, channel sales, or business development in a B2B SaaS environment Proven track record of building and scaling partner programs that generate measurable revenue impact Experience working within or alongside the retail, hospitality, or frontline workforce industries is a strong advantage Deep understanding of SaaS go-to-market motions and how partner channels amplify them Strong commercial acumen with the ability to structure and negotiate win-win partnership agreements
19/07/2026
Full time
Join our dynamic, rocket-paced and newly Private Equity funded scale-up as a Partnerships Manager and be a driving force in building the ecosystem that accelerates our global growth! We are offering a truly unique opportunity for a highly motivated and experienced Partnerships Manager to build and scale our partner network from the ground up. With a growing footprint across the Nordics, EMEA, and beyond, this role presents an unparalleled chance to forge strategic alliances - with system integrators, resellers, technology partners, and consultancies - that multiply our reach and revenue. As we establish ourselves as market leaders in delivering best in class employee engagement apps for communication, training, and operations for frontline workers, we are looking for someone who can identify, close, and nurture the partnerships that will turn Relesys into a household name across global enterprise markets. Already, we work with internationally renowned clients like Reitan, Specsavers, Joe the Juice, Mercedes-Benz, Gina Tricot, Telia, and many more. Our ambition is to create value for the largest Enterprise clients out there - and the right partners will get us there faster. Your key responsibilities Identify, prospect, and onboard new strategic partners - including resellers, referral partners, system integrators, and technology alliances - aligned with our ideal customer profile Own the full partner lifecycle: from initial outreach and commercial negotiation to onboarding, enablement, and joint go-to-market execution With a true builder's mentality, you will be defining internal processes and establishing partner tracking metrics from "day zero", and execute partnership plans with clear revenue targets, KPIs, and milestones for each strategic partner Work closely with the sales team to generate and co-sell pipeline through partner channels, ensuring deals are progressed and closed effectively Build strong, trusted relationships with key stakeholders within partner organizations, including C-level executives, sales leaders, and product teams Collaborate cross-functionally with marketing, product, and customer success to create co-marketing campaigns, joint value propositions, and seamless partner onboarding experiences Represent Relesys at industry events, partner summits, and networking forums to expand our partner ecosystem Deliver accurate revenue forecasts and pipeline reporting for the partner channel Who are you? Minimum 3+ years of experience in partnerships, channel sales, or business development in a B2B SaaS environment Proven track record of building and scaling partner programs that generate measurable revenue impact Experience working within or alongside the retail, hospitality, or frontline workforce industries is a strong advantage Deep understanding of SaaS go-to-market motions and how partner channels amplify them Strong commercial acumen with the ability to structure and negotiate win-win partnership agreements
About the Role This is a lead generation and relationship development role with a specific focus on agency partnerships across EMEA. As Associate Partner Manager, EMEA, you will identify, engage, and nurture agency partners who can refer and activate high-quality clients onto the Linnworks platform. This is an incredible role for someone early in their partnerships or business development career who is eager to build commercial skills, develop a strong network, and contribute directly to pipeline growth. The ideal candidate will be based in London, Birmingham, or the Manchester area. What You'll Own Agency Partnership Development Identify and engage digital agencies, systems integrators, and eCommerce consultancies across EMEA as potential Linnworks referral partners Build and nurture a pipeline of agency partnerships from first contact through to active referral status Develop trusted, long term relationships with agency partners and understanding their client profiles and positioning Linnworks compellingly Lead Generation & Pipeline Contribution Drive referral volume from the agency partner portfolio, contributing directly to EMEA new business pipeline Work with the Partnerships Director to develop targeted outreach and engagement campaigns for agency audiences Track and report on agency partner pipeline activity, referral quality, and conversion Partner Enablement Ensure agency partners are well informed about Linnworks' product proposition and equipped to position it effectively Coordinate partner briefings, product updates, and co marketing opportunities Support the development of enablement materials tailored to an agency audience What You'll Bring To The Role 1-3 years of experience in partnerships, business development, account management, or a related commercial role Strong interpersonal skills and a natural relationship builder who is comfortable picking up the phone Familiarity with the eCommerce or digital agency landscape is advantageous Organised and proactive and able to manage a portfolio of early stage relationships with rigour Commercially curious, with a genuine interest in how partnerships drive business growth Strong written and verbal communication skills Comfortable working independently while contributing to a wider team Performance Indicators Number of agency partners recruited and activated Referral volume and pipeline contribution from agency channel Lead quality and conversion rates Partner engagement and relationship health scores Why us? Remote first culture with flexibility and autonomy Opportunity to grow your instructional design and SaaS learning expertise Collaborative, supportive environment where ideas are encouraged Chance to directly impact customer experience and product adoption Perks & Benefits Remote & flexible working - with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget - £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well being support - Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit - 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development
18/07/2026
Full time
About the Role This is a lead generation and relationship development role with a specific focus on agency partnerships across EMEA. As Associate Partner Manager, EMEA, you will identify, engage, and nurture agency partners who can refer and activate high-quality clients onto the Linnworks platform. This is an incredible role for someone early in their partnerships or business development career who is eager to build commercial skills, develop a strong network, and contribute directly to pipeline growth. The ideal candidate will be based in London, Birmingham, or the Manchester area. What You'll Own Agency Partnership Development Identify and engage digital agencies, systems integrators, and eCommerce consultancies across EMEA as potential Linnworks referral partners Build and nurture a pipeline of agency partnerships from first contact through to active referral status Develop trusted, long term relationships with agency partners and understanding their client profiles and positioning Linnworks compellingly Lead Generation & Pipeline Contribution Drive referral volume from the agency partner portfolio, contributing directly to EMEA new business pipeline Work with the Partnerships Director to develop targeted outreach and engagement campaigns for agency audiences Track and report on agency partner pipeline activity, referral quality, and conversion Partner Enablement Ensure agency partners are well informed about Linnworks' product proposition and equipped to position it effectively Coordinate partner briefings, product updates, and co marketing opportunities Support the development of enablement materials tailored to an agency audience What You'll Bring To The Role 1-3 years of experience in partnerships, business development, account management, or a related commercial role Strong interpersonal skills and a natural relationship builder who is comfortable picking up the phone Familiarity with the eCommerce or digital agency landscape is advantageous Organised and proactive and able to manage a portfolio of early stage relationships with rigour Commercially curious, with a genuine interest in how partnerships drive business growth Strong written and verbal communication skills Comfortable working independently while contributing to a wider team Performance Indicators Number of agency partners recruited and activated Referral volume and pipeline contribution from agency channel Lead quality and conversion rates Partner engagement and relationship health scores Why us? Remote first culture with flexibility and autonomy Opportunity to grow your instructional design and SaaS learning expertise Collaborative, supportive environment where ideas are encouraged Chance to directly impact customer experience and product adoption Perks & Benefits Remote & flexible working - with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget - £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well being support - Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit - 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development
HPC Specialist Architect - Energy Industry Job ID: AWS EMEA SARL (UK Branch) AWS is looking for a HPC Specialist Architect for the Energy & Utilities Business Unit, who will be a subject matter expert helping customers design solutions that leverage our HPC services. You will work closely with customers in various geographies to enable large-scale customer use cases and drive the adoption of AWS for HPC. You will interact with other Solutions Architects in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage HPC services on AWS. You will also create field enablement materials for the broader AWS architect population, to help them understand how to integrate AWS solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You sponsor the creation of new products and features from these requirements, working closely with product and engineering teams to minimize requirements drift from your customer's needs. Key job responsibilities Customer Advisor - you will interact closely with our customers, implement and deploy state of the art HPC solutions, build prototypes, PoCs, and explore new solutions. Thought Leadership - evangelize AWS HPC services and share best practices through forums such as AWS blogs, white papers, reference architectures and public speaking events such as AWS Summit, AWS re:Invent, etc. Create field enablement materials for the broader SA population, to help them understand how to integrate HPC solutions into customer architectures. Act as a technical liaison between customers and the AWS product teams to provide customer driven product improvement feedback. Generally, travel up to 25% could be included and will be discussed at the interview stage. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics, or equivalent. Development experience with HPC frameworks for workloads in a domain such as oil and gas, automotive/aerospace, financial services, or pharmaceuticals. Proficient in one or more of the following programming languages: C++, Python, Cuda, or Bash. Experience in architecting an HPC platform with scheduling middleware (e.g., Slurm, Torque, Symphony or GridServer) and in deployment, tuning and management of HPC technologies in a multi user environment. High level understanding of the underlying infrastructure platform and resources to run HPC services. Ability and willingness to develop AWS technical proficiency within the first 6 months of employment. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Proven ability to understand HPC user requirements and map these to solutions. Preferred Qualifications Master's degree or equivalent in computer science, engineering, mathematics, or equivalent. Performance optimization experience with computationally intensive applications, particularly in oil and gas subsurface applications, reservoir simulation, and seismic data processing. Expertise in parallel programming models for both loosely and tightly coupled applications, including proficiency with MPI (OpenMPI, MPICH), OpenMP, and hybrid parallelization strategies, and GPU programming using CUDA, OpenACC, or similar technologies, with demonstrated ability to optimize applications for GPU architectures. Significant experience in infrastructure architecture and networking. Experience with infrastructure as code technology such as CloudFormation, CDK or equivalent. AWS technical proficiency - have architected and implemented HPC solutions on AWS. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
17/07/2026
Full time
HPC Specialist Architect - Energy Industry Job ID: AWS EMEA SARL (UK Branch) AWS is looking for a HPC Specialist Architect for the Energy & Utilities Business Unit, who will be a subject matter expert helping customers design solutions that leverage our HPC services. You will work closely with customers in various geographies to enable large-scale customer use cases and drive the adoption of AWS for HPC. You will interact with other Solutions Architects in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage HPC services on AWS. You will also create field enablement materials for the broader AWS architect population, to help them understand how to integrate AWS solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You sponsor the creation of new products and features from these requirements, working closely with product and engineering teams to minimize requirements drift from your customer's needs. Key job responsibilities Customer Advisor - you will interact closely with our customers, implement and deploy state of the art HPC solutions, build prototypes, PoCs, and explore new solutions. Thought Leadership - evangelize AWS HPC services and share best practices through forums such as AWS blogs, white papers, reference architectures and public speaking events such as AWS Summit, AWS re:Invent, etc. Create field enablement materials for the broader SA population, to help them understand how to integrate HPC solutions into customer architectures. Act as a technical liaison between customers and the AWS product teams to provide customer driven product improvement feedback. Generally, travel up to 25% could be included and will be discussed at the interview stage. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics, or equivalent. Development experience with HPC frameworks for workloads in a domain such as oil and gas, automotive/aerospace, financial services, or pharmaceuticals. Proficient in one or more of the following programming languages: C++, Python, Cuda, or Bash. Experience in architecting an HPC platform with scheduling middleware (e.g., Slurm, Torque, Symphony or GridServer) and in deployment, tuning and management of HPC technologies in a multi user environment. High level understanding of the underlying infrastructure platform and resources to run HPC services. Ability and willingness to develop AWS technical proficiency within the first 6 months of employment. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Proven ability to understand HPC user requirements and map these to solutions. Preferred Qualifications Master's degree or equivalent in computer science, engineering, mathematics, or equivalent. Performance optimization experience with computationally intensive applications, particularly in oil and gas subsurface applications, reservoir simulation, and seismic data processing. Expertise in parallel programming models for both loosely and tightly coupled applications, including proficiency with MPI (OpenMPI, MPICH), OpenMP, and hybrid parallelization strategies, and GPU programming using CUDA, OpenACC, or similar technologies, with demonstrated ability to optimize applications for GPU architectures. Significant experience in infrastructure architecture and networking. Experience with infrastructure as code technology such as CloudFormation, CDK or equivalent. AWS technical proficiency - have architected and implemented HPC solutions on AWS. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
PIMCO Europe Ltd. is seeking an EMEA Client Facing Technology Enablement Lead to improve client-facing teams' workflows in London. This role focuses on understanding user goals and pain points, acting as a bridge between client-facing teams and global technology solutions. The ideal candidate will have a background in asset management and deep knowledge of Sales, Marketing, or Client Servicing. Competitive compensation and benefits are part of this full-time position.
13/07/2026
Full time
PIMCO Europe Ltd. is seeking an EMEA Client Facing Technology Enablement Lead to improve client-facing teams' workflows in London. This role focuses on understanding user goals and pain points, acting as a bridge between client-facing teams and global technology solutions. The ideal candidate will have a background in asset management and deep knowledge of Sales, Marketing, or Client Servicing. Competitive compensation and benefits are part of this full-time position.
EMEA Client Facing Technology Enablement LeadApplylocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R106395We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning. Love solving complex real-world business problems. Recognize that cross-functional collaboration is a core component of success for the team. Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs. Have become a stronger engineer by making mistakes and learning from them. Are a doer, someone who wants to grow their career and gain experience across technologies and business functions. We Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued. Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams. Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate. Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion. Embrace knowledge sharing through lunch-and-learns, demos, and technical forums. Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEAThis role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities.Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context.Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platformsExperience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
13/07/2026
Full time
EMEA Client Facing Technology Enablement LeadApplylocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R106395We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning. Love solving complex real-world business problems. Recognize that cross-functional collaboration is a core component of success for the team. Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs. Have become a stronger engineer by making mistakes and learning from them. Are a doer, someone who wants to grow their career and gain experience across technologies and business functions. We Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued. Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams. Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate. Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion. Embrace knowledge sharing through lunch-and-learns, demos, and technical forums. Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEAThis role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities.Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context.Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platformsExperience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Sr. Applied AI Solutions Architect, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) Are you a customer obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data driven businesses? Join the Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect! The Applied AI Solutions Architecture team is seeking a hands on, customer obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner (ASP) org, which works backwards from our customer's most complex and business critical problems to build and execute go to market plans that turn AWS ideas into multi billion dollar businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . A critical dimension of this role is Customer Data Readiness - assessing, preparing, and structuring customer data assets so that AI agents can reliably access, retrieve, and act on the right information. You will help customers evaluate their data landscape, identify gaps, establish data pipelines, and ensure their knowledge bases, CRMs, and backend systems are AI ready before agents go live. You will work at the intersection of contact center operations and applied AI, helping customers move from proof of concept to pre production for their Amazon Connect deployments. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Key job responsibilities Customer Engagement: Lead technical discovery sessions with customer teams to understand business requirements, existing contact center architecture, and AI readiness. Translate findings into actionable implementation plans. Customer Data Readiness: Conduct data readiness assessments to evaluate the quality, accessibility, structure, and governance of customer data assets (CRMs, knowledge bases, ticketing systems, order management, etc.). Identify data gaps, recommend remediation strategies, and help customers build the data foundation required for effective AI agent tool use and RAG powered responses. Agentic AI Implementation: Design and configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration. A2A (Agent to Agent) Integration: Architect Agent to Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g., billing agents, order management agents, IT support agents), enabling multi agent workflows that span organizational boundaries. Integration Development: Build serverless integrations using AWS Lambda, API Gateway, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs, databases, knowledge bases). Cloud Data Access: Architect secure access patterns to cloud based data systems to power AI agent tool use and retrieval augmented generation (RAG). Agentic IDE Proficiency: Leverage agentic development environments such as Kiro (and similar AI assisted IDEs) to accelerate development workflows, including spec driven development, agent hooks, MCP server configuration, and AI assisted code generation. Pre Production Validation: Guide customers through testing, evaluation, and validation of AI agent performance against defined success criteria before production deployment. Field Enablement: Share learnings, delivering technical deep dives, and mentoring other SAs on agentic AI implementation patterns. A day in the life Conducting data readiness assessments, identifying gaps in knowledge base coverage, and recommending data preparation steps before AI agent configuration. Designing prompt strategies and evaluating model performance across different foundation models. Building Lambda functions and API integrations that serve as tools for AI agents. Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption. Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise. Configuring knowledge bases and data connectors for RAG powered agent responses. Running evaluation frameworks to measure AI agent accuracy, latency, and customer satisfaction. Conducting architecture reviews and providing prescriptive guidance for production readiness. Documenting implementation patterns and contributing to the team's knowledge base. About the team The Applied AI Solutions Architecture team is part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production ready with Amazon Connect's Unlimited AI features. Basic Qualifications Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Preferred Qualifications Experience working with and presenting to C level executives, IT, and lines of businesses across organizations or equivalent. AWS certification, such as AWS Solutions Architect, or a similar cloud certification. Knowledge of data structures, data modeling, and database schema. Experience architecting, migrating, transforming or modernizing customer requirements to the cloud. Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.). Hands on experience with Amazon Bedrock, including model invocation, agent creation, knowledge base configuration, and guardrails. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 10, 2026
11/07/2026
Full time
Sr. Applied AI Solutions Architect, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) Are you a customer obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data driven businesses? Join the Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect! The Applied AI Solutions Architecture team is seeking a hands on, customer obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner (ASP) org, which works backwards from our customer's most complex and business critical problems to build and execute go to market plans that turn AWS ideas into multi billion dollar businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . A critical dimension of this role is Customer Data Readiness - assessing, preparing, and structuring customer data assets so that AI agents can reliably access, retrieve, and act on the right information. You will help customers evaluate their data landscape, identify gaps, establish data pipelines, and ensure their knowledge bases, CRMs, and backend systems are AI ready before agents go live. You will work at the intersection of contact center operations and applied AI, helping customers move from proof of concept to pre production for their Amazon Connect deployments. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Key job responsibilities Customer Engagement: Lead technical discovery sessions with customer teams to understand business requirements, existing contact center architecture, and AI readiness. Translate findings into actionable implementation plans. Customer Data Readiness: Conduct data readiness assessments to evaluate the quality, accessibility, structure, and governance of customer data assets (CRMs, knowledge bases, ticketing systems, order management, etc.). Identify data gaps, recommend remediation strategies, and help customers build the data foundation required for effective AI agent tool use and RAG powered responses. Agentic AI Implementation: Design and configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration. A2A (Agent to Agent) Integration: Architect Agent to Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g., billing agents, order management agents, IT support agents), enabling multi agent workflows that span organizational boundaries. Integration Development: Build serverless integrations using AWS Lambda, API Gateway, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs, databases, knowledge bases). Cloud Data Access: Architect secure access patterns to cloud based data systems to power AI agent tool use and retrieval augmented generation (RAG). Agentic IDE Proficiency: Leverage agentic development environments such as Kiro (and similar AI assisted IDEs) to accelerate development workflows, including spec driven development, agent hooks, MCP server configuration, and AI assisted code generation. Pre Production Validation: Guide customers through testing, evaluation, and validation of AI agent performance against defined success criteria before production deployment. Field Enablement: Share learnings, delivering technical deep dives, and mentoring other SAs on agentic AI implementation patterns. A day in the life Conducting data readiness assessments, identifying gaps in knowledge base coverage, and recommending data preparation steps before AI agent configuration. Designing prompt strategies and evaluating model performance across different foundation models. Building Lambda functions and API integrations that serve as tools for AI agents. Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption. Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise. Configuring knowledge bases and data connectors for RAG powered agent responses. Running evaluation frameworks to measure AI agent accuracy, latency, and customer satisfaction. Conducting architecture reviews and providing prescriptive guidance for production readiness. Documenting implementation patterns and contributing to the team's knowledge base. About the team The Applied AI Solutions Architecture team is part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production ready with Amazon Connect's Unlimited AI features. Basic Qualifications Experience within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures. Experience communicating across technical and non technical audiences, including executive level stakeholders or clients. Preferred Qualifications Experience working with and presenting to C level executives, IT, and lines of businesses across organizations or equivalent. AWS certification, such as AWS Solutions Architect, or a similar cloud certification. Knowledge of data structures, data modeling, and database schema. Experience architecting, migrating, transforming or modernizing customer requirements to the cloud. Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.). Hands on experience with Amazon Bedrock, including model invocation, agent creation, knowledge base configuration, and guardrails. Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 10, 2026
