125 jobs found

About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role The CS Ops and Enablement specialist will own the operational backbone of our CS organisation: building processes/playbooks, configuring our core toolstack, and, using modern AI tooling to build internal solutions for the team. This isn't a system admin role. We want someone who understands customer success from the inside - who knows what a renewal cycle actually looks like, what makes a QBR useful, where CSMs lose time - and can translate that into systems and workflows that deliver better results for our clients and our business. This role can be based in our London office, and will work with teams across the US and UK. What You'll Do Process & Enablement Partner with Ops leadership to design, document, and continuously improve processes - from onboarding playbooks to renewal workflows and escalation paths Build and maintain a library of templates, email sequences, call frameworks, and internal guides Run onboarding and ongoing training for CS team members across UK and US markets Core Systems & Tooling Planhat is our primary tooling for the success team Own day-to-day administration, including segment logic, health scores, automation rules, computed fields, and dashboards Create and continuously improve complex and custom integrations Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary Contribute to reporting dashboards (Tableau & Claude) which surface success data for executive leadership Manage data integrity across platforms AI-enabled Builder Use AI (Claude Code, Replit, etc) to build solutions which solve CS pain points and increase efficiency Internal-facing tooling; scalable tools for tracking, workflows, reporting, etc AI skills/similar for the success team to improve speed and quality AI agents to handle routine client enquiries and automate repetitive tasks Collaborate with the product and engineering team to share insights that inform feature development, and to integrate success tooling with core products. What Success Looks Like 30 days Established relationships with success/ops teams in both US and UK Reviewed Planhat implementation and agreed action plan for improvement & uptake BigQuery client data reliably surfacing in Planhat Developed or improved at least one process 60 days Implemented 4 or more workflows in Planhat, including at least one which uses client data from BigQuery Established a library of playbooks and templates with initial assets created and a prioritised list of assets to produce Published at least 2 internal tools or agents which delivering measurable improvements 90 days Planhat is clean, well-structured and trusted by the team (the action plan from first 30 days has been delivered) Established cadence of continuous improvement for Planhat, playbooks, templates, etc Supporting multiple members of the broader US and UK team to build and iterate on internal tools and agents Must Have 5+ years of experience client success, account management, revenue operations or similar role - you must understand the domain Hands on experience as an admin for Planhat, Salesforce or comparable platforms (not just user familiarity) Strong process design instincts. Able to map a workflow, identify failure points, and build something that scales Technical fluency to read API specs, review logs and write basic SQL/python/similar scripts Clear written communication, you'll be writing playbooks, training materials, and process docs that others will actually use Excellent interpersonal skills with the ability to communicate clearly and credibly across teams and levels Strong organizational skills, able to work independently and take ownership of assigned tasks in a fast paced environment Nice-to-have (technical) Experience using ChatGPT Codex, Claude Code or similar to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana or other similar tooling Experience building reports/dashboards with Tableau, PowerBI or similar tooling Nice-to-have (background) Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations You're Probably a Good Fit If You enjoy working across a wide range of tools and domains You are passionate about process optimisation You are excited about using AI-development tools to ship working solutions quickly Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross

The Company Our client is a well established and diverse agricultural and property business operating across sites in the UK. With a strong focus on high quality livestock production, the organisation manages several thousand acres of land, covering a range of agricultural activities including arable, livestock, and specialist poultry operations. The business is known for its commitment to animal welfare, operational excellence, and long term investment in both people and infrastructure. What You Will Be Doing As a Trainee Assistant/Assistant Poultry Unit Manager, you will play a key role in supporting the day-to-day running of a specialist Turkey unit. Working closely with the Unit Manager, you will help oversee site operations, livestock management, and team activities while ensuring high standards are maintained across welfare, biosecurity, and health & safety. Your responsibilities will include: Supporting the management of daily livestock operations and site performance Ensure egg production, fertility, and stock quality meet company standards Ensuring compliance with health & safety and biosecurity procedures Assisting with audits and quality assurance systems Supervising and participating in hands on farm duties such as animal handling, egg collection and grading, bedding, cleaning, and equipment checks Maintaining accurate records and supporting operational reporting What You Need To be successful in this role, you will ideally have: Ability to handle turkeys safely in line with welfare standards Experience with or willingness to train in artificial insemination of poultry A good understanding of animal welfare and farm hygiene practices Awareness of health & safety requirements in a farm environment Strong communication skills, both written and verbal A proactive attitude and the ability to work effectively as part of a team Willingness to be hands on in a physically active role What Is in It for You Competitive salary package On-site 3 bedroom accommodation provided Relocation support available within the UK Ongoing training and clear opportunities for career progression How to Apply If you are currenlty working with poultry and looking for on opportunity to progress with an established farming company, please get in touch with Ryan on or .

Job Purpose The IT Support Analyst provides responsive, practical and customer-focused technology support to colleagues across GB News, helping employees remain productive and minimising disruption to business operations. The role delivers first- and second-line support across the Company's Microsoft environment, end-user devices, mobile services, connectivity and core workplace technology. Working within the Technology and Operations team, the role owns support requests from initial triage through to resolution, coordinating closely with outsourced second- and third-line providers. The role also supports user onboarding and offboarding, device and asset management, access administration, documentation and continuous improvement of IT support processes. Key Accountabilities Operational Responsibilities Provide professional first- and second-line IT support across the Paddington and Westminster offices, resolving incidents and service requests efficiently and with minimal disruption. Log, assess, prioritise and manage support tickets from initial contact through to closure, escalating to external suppliers or specialist teams where required while retaining ownership of the user experience. Troubleshoot hardware, software, account, access, meeting-room and connectivity issues across Windows and macOS devices, Microsoft 365 applications, Teams, SharePoint, OneDrive, printers, peripherals and mobile devices. Support administration of the Microsoft cloud environment, including Microsoft 365, Azure / Entra ID, Intune, user accounts, multi-factor authentication and conditional access, within approved access and security controls. Prepare, configure, deploy, maintain and recover laptops, desktops, mobile devices and associated equipment, ensuring devices are appropriately enrolled, patched, secured and recorded. Coordinate IT onboarding, internal moves and offboarding, including account creation and closure, equipment preparation and recovery, access changes and timely liaison with HR and line managers. Provide basic network troubleshooting across Wi-Fi, LAN, VPN, DNS and TCP/IP, escalating more complex firewall, infrastructure or security issues to the appropriate provider. Act as the primary day-to-day operational contact for outsourced second- and third-line IT support, ensuring escalations are clear, complete and actively progressed. Respond calmly and quickly to priority incidents, supporting service restoration and communication, and identify recurring issues and practical improvements to reduce future disruption. Stakeholder Responsibilities Provide clear, courteous and timely updates to employees, managing expectations throughout each request or incident. Work closely with Technology and Operations, Product, Broadcast Technology, HR, Finance and other teams to resolve cross-functional technology and workflow issues. Coordinate effectively with external support providers, software vendors, telecommunications suppliers and equipment partners on troubleshooting, requests and escalations. Communicate planned changes, outages and new processes clearly, and contribute to knowledge sharing through practical guidance and well-maintained support documentation. Commercial / Budget Responsibilities Support the cost-effective procurement, allocation and lifecycle management of IT hardware, software licences, mobile connections and related services. Maintain accurate device, licence and service records, assist with invoice or supplier queries and help prevent unnecessary cost or continued charges for inactive users. Administrative, Compliance and Reporting Responsibilities Maintain complete and accurate records of support requests, diagnostic activity, resolutions, escalations and user communications within the IT service management system. Maintain current asset, configuration, mobile connection and equipment-allocation records, together with clear user guides, technical notes and knowledge-base articles. Follow Company information-security, data-protection, acceptable-use and access-control requirements, applying appropriate confidentiality and least-privilege principles. Support software deployment, security updates, device compliance and routine endpoint controls in accordance with approved procedures. Report significant incidents, suspected security concerns, recurring issues and operational risks promptly, and provide service information on trends, assets and supplier performance when requested. Person Specification Essential Criteria At least three years' practical experience in an IT support, service desk or desktop support role, ideally within a fast-paced and operationally demanding environment. Strong first and second-line troubleshooting capability across end-user hardware, software, accounts, mobile devices, connectivity and workplace technology. Hands-on experience supporting Microsoft 365 and Azure / Entra ID environments, including account administration, multi-factor authentication, conditional access and Microsoft Intune. Experience supporting Windows workstations and macOS devices, including device configuration, deployment, patching and endpoint management. Good understanding of networking fundamentals, including VPN, firewalls, DNS, Wi-Fi and TCP/IP. Experience using an IT service management or ticketing platform and maintaining accurate support records and documentation. Strong customer-service and communication skills, with the ability to explain technical information clearly to users with different levels of technical knowledge. Ability to prioritise competing requests, use sound judgement and remain calm during urgent issues, with a strong commitment to information security and confidentiality. Desirable Criteria Experience using HaloITSM, Mimecast, Fortinet, Jamf or comparable platforms. Relevant Microsoft, ITIL or other recognised technical certification. Experience supporting technology within broadcast, media, production, newsroom or another time-critical environment. Experience supporting meeting-room or audiovisual technology and coordinating outsourced support partners or managed service providers. Personal Attributes Proactive, approachable and genuinely motivated to help users resolve technology issues. Logical, methodical and solutions-focused, with strong diagnostic and problem-solving ability. Highly organised, accountable and able to manage competing priorities through to completion. Resilient, adaptable and curious, with a commitment to learning new technologies and ways of working. GB News Expectations Be an ambassador for GB News. Be committed to the health and safety requirements of self and others in the workplace. Be committed to the equality and diversity values of GB News. Demonstrate drive, professionalism and integrity, and undertake other appropriate duties reasonably required in line with the role.

Cyber Security - eDV Required Location: Malvern, England, United Kingdom Role Type: Permanent Full Time Package: Competitive Salary + Benefits Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to groundbreaking innovations our mission is to empower and protect lives. Join us as a Cyber Specialist at our Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a range of opportunities available and welcome applications from all levels of experience. The Role: As a Cyber Specialist you will join a team providing cutting edge solutions in real time operational mission environments. Day to day, you will be working within a team who works with the latest innovations, providing solutions to complex problems. Planning and executing advanced red team engagements, simulating real world attack scenarios to assess and enhance the organisation's security posture. Responsibilities Identifying and exploiting vulnerabilities in infrastructure, applications, and operational processes Developing realistic attack scenarios, leveraging tactics, techniques, and procedures (TTPs) from real world adversaries Bypassing defensive measures such as firewalls, EDRs, IDS/IPS, and other security tools to compromise target systems Essential Experience A good understanding of national security expectations and personal security behaviours Knowledge of Windows security telemetry and associated evasion techniques (Kernel Callbacks, Minifilter drivers, ETW Ti, etc.) Proficient understanding of Kernel and User mode implant technology Expertise in covert communication techniques for evading detection Experience in testing cloud environments (AWS, Azure, GCP) for vulnerabilities and misconfigurations Familiarity with common red team and offensive security tools (e.g., Cobalt Strike) In depth knowledge of Windows security internals and key security mechanisms (e.g., Credential Guard, Protected Process Light, etc.) Desirable Experience Previous experience of working in a national security environment/culture Defence experience or experience of working in cultures driven by mission focus and expertise Prior experience of cyber operations Ability to understand synthetic environments, modelling and simulation Essential Qualifications Offensive Security Certified Expert (OSCE3) CREST Certified Red Team Specialist (CCRTS) This role is 37 hours per week based at our Malvern site and is fully on site. Travel to other sites will be required. Please note eDV clearance will be required for this role. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community

Power Platform Developer 3 months initially - extensions London - hybrid £495 per day inside IR35 - Umbrella only Hold active or eligible for SC security clearance The Power Platform Developer / Engineer will design, configure, build, test and support digital solutions using the Microsoft Power Platform. The role will help transform manual, paper-based or inefficient business processes into secure, user-centred and maintainable digital services. The postholder will work with product managers, business analysts, service owners, architects, testers, data specialists, security teams and end users to develop solutions that meet business needs, comply with government standards, and support wider digital transformation. This role combines low code configuration, pro code development, integration, automation, data modelling, testing, support and platform governance. Key Responsibilities 1. Solution Design and Development Design, configure and develop solutions using Power Apps, Power Automate, Dataverse, Power Pages, Copilot Studio and related Microsoft 365 services. Build canvas apps, model driven apps, automated workflows, approvals, forms, dashboards and lightweight business applications. Translate user needs and business requirements into effective digital solutions. Apply modern development standards, including reusable components, documented configuration, secure design and structured deployment. Use Power Platform development tools such as solutions, environments, connection references, environment variables and pipelines. 2. Configuration Engineering Configure Power Platform components in line with agreed design patterns and governance standards. Manage Dataverse tables, columns, views, forms, business rules, security roles and application lifecycle settings. Configure Power Automate flows for business process automation, notifications, approvals and integrations. Configure Power Pages where external-facing or self service user experiences are required. Support configuration of connectors, gateways, service accounts and data connections in line with organisational policies. 3. Integration and Data Integrate Power Platform solutions with Microsoft 365 services such as SharePoint, Teams, Outlook, Excel, OneDrive and Power BI. Support integration with enterprise platforms such as CLIO Operate, ServiceNow, Azure services or line of business systems where required. Design simple and effective data models using Dataverse, SharePoint Lists or approved data sources. Ensure data is structured, secure, accessible and aligned with information governance requirements. Work with data teams to support reporting, analytics and data quality requirements. 4. Testing and Quality Assurance Develop and execute unit, system and user acceptance testing for Power Platform solutions. Support test planning, defect triage and release readiness activity. Ensure solutions are reliable, accessible, performant and supportable. Apply version control, peer review and deployment practices where appropriate. Document test outcomes and support service acceptance into live operation. 5. Security, Compliance and Governance Build solutions that comply with organisational security, data protection, records management and accessibility requirements. Apply role based access controls, data loss prevention policies, environment strategy and connector governance. Work with cyber security, information governance and architecture teams to ensure solutions are secure by design. Support DPIAs, risk assessments, technical documentation and service assurance activities where required. Ensure solutions follow government and departmental standards for secure, accessible and maintainable digital services. 6. Service Support and Continuous Improvement Support live Power Platform services, including incident investigation, defect resolution and minor enhancements. Monitor performance, usage, failures and flow runs. Maintain documentation for support teams, service owners and users. Identify opportunities to simplify, automate or improve existing processes. Contribute to continuous improvement of Power Platform standards, reusable components and delivery methods. 7. Collaboration and User Centred Delivery Work in multidisciplinary teams with product, delivery, technical, data and business colleagues. Engage with users to understand needs, pain points and service outcomes. Contribute to discovery, alpha, beta and live phases of digital service delivery. Communicate technical information clearly to non technical stakeholders. Support knowledge sharing, community of practice activity and upskilling of citizen developers where appropriate. Essential Skills and Experience Technical Skills Developing and configuring solutions using Microsoft Power Platform. Building Power Apps, including canvas apps and model driven apps. Creating and maintaining Power Automate cloud flows. Working with Dataverse, including tables, relationships, forms, views and security roles. Using Microsoft 365 data sources such as SharePoint Lists, Excel, Outlook and Teams. Managing Power Platform solutions across development, test and production environments. Understanding Power Platform environment strategy, connectors, DLP policies and governance. Applying testing, documentation and deployment practices. Troubleshooting issues across apps, flows, data sources and permissions. Understanding accessibility, security and data protection considerations. Development and Engineering Skills Design, build, test, correct and document applications or configurations. Apply modern development standards and reusable design patterns. Write clean, maintainable and secure configuration or code. Use structured testing and release methods. Support services through development, transition and live operation. Work collaboratively in an agile, multidisciplinary environment. Desirable Skills and Experience Experience with Power Pages. Experience with Copilot Studio. Experience with Power BI integration and reporting. Experience with Azure DevOps, GitHub or Microsoft Power Platform pipelines. Experience with Azure Logic Apps, Azure Functions or API integrations. Experience of working in a UK government, public sector or regulated environment. Understanding of the GDS Service Standard, accessibility requirements and government digital delivery phases.

Senior Cyber Security Engineer (CyberArk & PAM) Edinburgh, United Kingdom Posted on 16/07/2026 SysGroup ishiring a Senior Cyber Security Engineer specialising in privileged accessmanagement, with CyberArk as the core platform. This is the senior tooling andidentity specialist role in the Cyber Security team under our 2026 operatingmodel: you own the design, deployment and health of the security tooling estateacross our managed clients, with PAM as your deepest expertise. BeyondCyberArk, the role carries breadth across the modern security stack: hands-onexperience with Zscaler (ZIA/ZPA) and working capability across EDR, SIEM, vulnerability management and the wider cyber product set we operate forclients. You will reportto the Cyber Operations Lead and work closely with the SOC engineers, thePre-sales Security Consultant and the Platform & Infrastructure teams. CyberArk & privileged access management Own CyberArk design, deployment and operation across managed clients: vaulting, session management, secretsmanagement and privileged threat analytics. Design PAM onboarding programmes for new clients: discovery, scoping, policy design and rollout. Integrate PAM with the wideridentity stack: Entra ID, conditional access, MFA and just-in-time accesspatterns. Set privileged access standards and evidence them for client audits (ISO 27001, Cyber Essentials Plus). Security tooling & engineering Deploy, configure and maintain the security tooling estate: EDR, SIEM integrations, vulnerability scanning and email security. Support Zscaler (ZIA/ZPA)deployment and policy work alongside the zero trust leads. Own tooling health: versioncurrency, coverage gaps, tuning quality and integration reliability. Automate deployment and operational tasks with scripts and APIs; contribute to the shared automation library. Act as senior escalation foridentity and tooling incidents; support major incident response. Document designs, runbooks and standards to a level the wider team can operate from. Contribute tooling and PAMexpertise to service reviews and solution scoping when needed. Adopt AI-assisted workflows for diagnostics, configuration review and documentation. Experience 5+ years in security engineering with 2+ years of hands on CyberArk design and administration (PAM Self Hosted or Privilege Cloud). Experience deploying or operating Zscaler (ZIA/ZPA) and at least two of: EDR platforms, SIEM, vulnerability management, email security. Strong scripting capability (PowerShell or Python) applied to security tooling automation and integration. MSP/MSSP or multi client environment experience preferred; client audit exposure an advantage. Certifications Essential (or equivalent hands on experience): CyberArk Defender certification; CyberArk Sentry strongly preferred. Desirable: CyberArk Guardian, Zscaler professional level certification (ZIA/ZPA), Microsoft SC 300, SC 200, AZ 500, or EDR vendor certifications. Why Join Us? Joining Sysgroup means becoming part of adynamic and innovative team that is dedicated to excellence. We offer a supportive, and collaborative work environment, where your ideas and contributions are valued. Here are some of the benefits of working with us: Competitive Compensation We offer a competitive salary package, including performance-based incentives, to reward your hard work and achievements. Private Healthcare Life insurance Pension We believe in investing in our employees' professional development. You will have your own individual development learning paths with access to various training material and ongoing career advancement opportunities.

Who We Are Allwyn Lottery Solutions is a global leader in digital lottery and gaming solutions and a proud subsidiary of Allwyn Entertainment Group, a multinational lottery operator with a strong presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. Our mission is to make play better for all by developing cutting-edge technology that enhances player experiences, drives engagement, and maximizes returns for good causes. What We Do We design and deliver innovative, scalable, and secure lottery solutions that evolve with the needs of players and operators. Our flagship platform, Genesis, provides a powerful foundation for lotteries worldwide, featuring: Player Account Management (PAM) for secure and seamless player experiences Draw-Based Games (DBG) for classic lottery draws Nexus Aggregator & Apollo RGS for e-Instants and Fast Play games Web & mobile applications for an enhanced and modern user experience Command Admin Portal for streamlined operations Optex Promotions to reward and engage players With a focus on cloud-based technologies, AI-driven analytics, and responsible gaming, we empower lotteries to reach new players, expand engagement, and achieve sustainable growth in an evolving digital landscape. At Allwyn Lottery Solutions, you'll be part of a forward-thinking, collaborative, and innovative team that is shaping the future of iLottery. This role will be central to shaping the collection, storing, processing, and analysis of huge sets of data. The primary focus will be on architecting serverless AWS solutions for data streams, then developing, testing, implementing, and deploying them to our international clients. The role will lead data integration with our marketing technologies including our real time CDP. The Engineer will take a holistic view of their deliverables and provide 3rd line support to clients to help monitor, diagnose and continuously improve our data products. To be successful, the target candidate will have extensive and broad experience across the full stack of AWS data products. The candidate will have worked with traditional data warehousing, ERP systems, high volume e-commerce sites, digital marketing data sets and a variety of BI and Analytic tools. Purpose of Role To architect robust data ingestion streams for real time data processing, marketing technology and analytics Contribute to the platform logical and physical data models Develop ETL, ELT routines for structured analytics Develop a range of integrations to APIs, flat files and other external systems to support broader ecosphere Work with software developers to enhance gaming platform integration Support testing and deployment Develop automated monitoring, fault recovery and diagnosis Document output to a high level Mentor and train localised application support specialists Department Part of the Allwyn Lottery Solutions BI and CRM Product Unit, the team's objective is to deliver continuous support and enhancements to our customers' analytics and CRM capabilities, enabling data-driven decision-making and improved customer engagement Key Accountabilities Lead the development of AWS data solutions Lead adoption of new integration and data technologies Input into the AWS technology roadmap and strategy Champion best practice and standardisation of development Deliver best in class solutions in terms of robustness, recovery and resilienceDeliver continuous improvement to development methodologies and automation Skills & Experience Advanced AWS Serverless design and development experience specifically Streaming technologies such as SQS, Kinesis, MSK NoSQL stores such as DynamoDB Serverless compute development with Lambda and Glue Orchestration of serverless compute with MWAA and Step functions SQL data stores such as AWS Athena and Aurora Storage solutions, mainly S3 API development System monitoring with Cloudwatch Roles and Policies with IAM ML and AI with Sagemaker and Bedrock Advanced knowledge of Python and popular libraries such as Panda Data Frames Awareness of AWS prices and charges to enable development of cost effective solutions Experience of developing high volume and highly scalable data integrations using a variety of techniques and technologies including files, SQL, queues and APIs Experience with integrating to ERP, Ecommerce and CRM integrations over a range of interfaces and formats including SQL, JSON, XML and CSV Strong experience with performance tuning and monitoring techniques at an application and data platform level Highly developed data modelling and SQL skills Characteristics Problem Solving: Solve unique and complex problems with a focus on business impact Curious about new and upcoming technologies with the willingness to access, learn and integrate them into existing systems Flexible and capable of working unsupervised alone or in small teams in situations where priorities and workload can change quickly Continuous Improvement: Develops strategies to address iterative improvement Influence: Uses industry experience and analytics to authoritatively make recommendations and drives those through Decision Making: Makes decisions guided by both internal policies and external industry guidelines in non-standard situations. Develops business or discipline specific rationale that impacts resource allocation, programme or project support and direction Project Management: Leads projects or programmes with significant risk and complexity to achieve milestones and objectives.Develops the strategy for project execution At Allwyn LS, we know that great delivery starts with great people. Here's what we offer to support you and help you thrive: A dynamic team of experts who'll support your growth and share your ambition. A diverse, international environment full of opportunity and challenge. A comprehensive onboarding experience to set you up for success. Competitive salary with a performance-based bonus. Health and life insurance for you and your family. Well-being allowance. Extensive leave policy to support work-life balance. Unlimited training resources and tools to support your development. 360 feedback framework to help you grow your impact. Employee Assistance Programme with professional counselling support. Flexible working options. A modern tech setup including Apple equipment and best in class tools. A stable, enjoyable working environment where delivery is valued. Equal Opportunity Employer We're proud to be an Equal Opportunity Employer. Allwyn values diversity and inclusion and welcomes applications from all backgrounds. We make employment decisions based on business needs, role requirements, and individual qualifications - never on age, disability, gender identity, sexual orientation, pregnancy, race, religion, or background. Privacy Disclaimer By clicking "Apply" for this Job, you agree that you have read and accepted our Privacy Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.

Job Description We are looking for an IT Service Desk Specialist to join our IT team here in Leicester supporting all areas of the business. You will be responsible for handling day-to-day enquiries from retail and support colleagues, as a first point of contact. You will be expected to advise on the resolution of issues that fall within your remit, and to escalate other issues within the wider IT team or external support providers. Requirements Do you have experience of providing IT support using remote desktop tools? Do you have an excellent working knowledge of MS Office 365? Are you able to problem solve and think on your feet? Do you have excellent communication and interpersonal skills? About you In-depth knowledge and understanding of MS Office 365 including Teams, OneDrive, Outlook, and other related SAP production systems and user maintenance Printers and printing troubleshooting experience Windows 10/11 application support Excellent troubleshooting and customer service skills Excellent written and verbal communication skills Experience of providing IT support using remote desktop Experience of, and ability to work independently in a rotational shift pattern. Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc Benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Who We Are Allwyn Lottery Solutions is a global leader in digital lottery and gaming solutions and a proud subsidiary of Allwyn Entertainment Group, a multinational lottery operator with a strong presence in Austria, the Czech Republic, Greece, Cyprus, and Italy. Our mission is to make play better for all by developing cutting-edge technology that enhances player experiences, drives engagement, and maximizes returns for good causes. What We Do We design and deliver innovative, scalable, and secure lottery solutions that evolve with the needs of players and operators. Our flagship platform, Genesis, provides a powerful foundation for lotteries worldwide, featuring: Player Account Management (PAM) for secure and seamless player experiences Draw-Based Games (DBG) for classic lottery draws Nexus Aggregator & Apollo RGS for e-Instants and Fast Play games Web & mobile applications for an enhanced and modern user experience Command Admin Portal for streamlined operations Optex Promotions to reward and engage players With a focus on cloud-based technologies, AI-driven analytics, and responsible gaming, we empower lotteries to reach new players, expand engagement, and achieve sustainable growth in an evolving digital landscape. At Allwyn Lottery Solutions, you'll be part of a forward-thinking, collaborative, and innovative team that is shaping the future of iLottery. This role will be central to shaping the collection, storing, processing, and analysis of huge sets of data. The primary focus will be on architecting serverless AWS solutions for data streams, then developing, testing, implementing, and deploying them to our international clients. The role will lead data integration with our marketing technologies including our real time CDP. The Engineer will take a holistic view of their deliverables and provide 3rd line support to clients to help monitor, diagnose and continuously improve our data products. To be successful, the target candidate will have extensive and broad experience across the full stack of AWS data products. The candidate will have worked with traditional data warehousing, ERP systems, high volume e-commerce sites, digital marketing data sets and a variety of BI and Analytic tools. Purpose of Role To architect robust data ingestion streams for real time data processing, marketing technology and analytics Contribute to the platform logical and physical data models Develop ETL, ELT routines for structured analytics Develop a range of integrations to APIs, flat files and other external systems to support broader ecosphere Work with software developers to enhance gaming platform integration Support testing and deployment Develop automated monitoring, fault recovery and diagnosis Document output to a high level Mentor and train localised application support specialists Department Part of the Allwyn Lottery Solutions BI and CRM Product Unit, the team's objective is to deliver continuous support and enhancements to our customers' analytics and CRM capabilities, enabling data-driven decision-making and improved customer engagement Key Accountabilities Lead the development of AWS data solutions Lead adoption of new integration and data technologies Input into the AWS technology roadmap and strategy Champion best practice and standardisation of development Deliver best in class solutions in terms of robustness, recovery and resilienceDeliver continuous improvement to development methodologies and automation Skills & Experience Advanced AWS Serverless design and development experience specifically Streaming technologies such as SQS, Kinesis, MSK NoSQL stores such as DynamoDB Serverless compute development with Lambda and Glue Orchestration of serverless compute with MWAA and Step functions SQL data stores such as AWS Athena and Aurora Storage solutions, mainly S3 API development System monitoring with Cloudwatch Roles and Policies with IAM ML and AI with Sagemaker and Bedrock Advanced knowledge of Python and popular libraries such as Panda Data Frames Awareness of AWS prices and charges to enable development of cost effective solutions Experience of developing high volume and highly scalable data integrations using a variety of techniques and technologies including files, SQL, queues and APIs Experience with integrating to ERP, Ecommerce and CRM integrations over a range of interfaces and formats including SQL, JSON, XML and CSV Strong experience with performance tuning and monitoring techniques at an application and data platform level Highly developed data modelling and SQL skills Characteristics Problem Solving: Solve unique and complex problems with a focus on business impact Curious about new and upcoming technologies with the willingness to access, learn and integrate them into existing systems Flexible and capable of working unsupervised alone or in small teams in situations where priorities and workload can change quickly Continuous Improvement: Develops strategies to address iterative improvement Influence: Uses industry experience and analytics to authoritatively make recommendations and drives those through Decision Making: Makes decisions guided by both internal policies and external industry guidelines in non-standard situations. Develops business or discipline specific rationale that impacts resource allocation, programme or project support and direction Project Management: Leads projects or programmes with significant risk and complexity to achieve milestones and objectives.Develops the strategy for project execution At Allwyn LS, we know that great delivery starts with great people. Here's what we offer to support you and help you thrive: A dynamic team of experts who'll support your growth and share your ambition. A diverse, international environment full of opportunity and challenge. A comprehensive onboarding experience to set you up for success. Competitive salary with a performance-based bonus. Health and life insurance for you and your family. Well-being allowance. Extensive leave policy to support work-life balance. Unlimited training resources and tools to support your development. 360 feedback framework to help you grow your impact. Employee Assistance Programme with professional counselling support. Flexible working options. A modern tech setup including Apple equipment and best in class tools. A stable, enjoyable working environment where delivery is valued. Equal Opportunity Employer We're proud to be an Equal Opportunity Employer. Allwyn values diversity and inclusion and welcomes applications from all backgrounds. We make employment decisions based on business needs, role requirements, and individual qualifications - never on age, disability, gender identity, sexual orientation, pregnancy, race, religion, or background. Privacy Disclaimer By clicking "Apply" for this Job, you agree that you have read and accepted our Privacy Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.

Overview Microsoft Security Operations Centre (SOC) Analyst - T2 & T3 (Security Clearance Required). Preferred Location: Newcastle. The SOC Analyst Team operates as a next generation, intelligence led Security Operations function, delivering 24 7 security monitoring and response. All SOC analysts participate in a 24 7 shift model to ensure uninterrupted service coverage, while contributing to detection improvement, automation feedback, and service optimisation when operational demand allows. Tier 2 - SOC Analyst (Role Purpose) Tier 2 SOC Analysts represent the primary human analysis function, responsible for investigating escalated alerts and incidents that require human judgement, contextual understanding, and analytical depth. Key Responsibilities Perform deep investigation of escalated alerts and incidents from automated Tier 1 workflows. Validate threats, scope impact, and determine severity using contextual analysis. Investigate across multiple data sources, including SIEM, EDR / XDR, identity and authentication telemetry, cloud and SaaS platforms. Coordinate and execute response actions in line with defined playbooks, client specific requirements, and incident response procedures. Maintain clear, high quality investigation documentation and handover notes. Operational Expectations Operate as part of a 24 7 shift rota. Maintain accountability for investigation accuracy and quality. Escalate complex or ambiguous cases to Tier 3 appropriately. Provide structured feedback into detection tuning, alert quality improvements, automation optimisation, and continuous improvement. Tier 2 - Contributions When operational demand allows, Tier 2 analysts are expected to contribute insight time to platform improvement activities, supporting the Platform Automation Lead through: Identification of repeatable investigation patterns. Feedback on automation opportunities. Playbook refinement and improvement; detection logic tuning recommendations. Tier 3 - Senior SOC Analyst / Incident Specialist Tier 3 analysts provide advanced security expertise and escalation handling, focusing on complex, high risk, or ambiguous security incidents and ensuring consistent investigation quality across the SOC. Key Responsibilities Handle escalations involving high impact or business critical incidents, advanced or evasive attacker techniques, and ambiguous or novel threat behaviour. Conduct advanced threat analysis, including attacker behaviour and intent assessment, cross incident correlation, and campaign/intrusion analysis. Provide oversight and quality assurance of Tier 2 investigations. Lead complex incident response coordination where required. Leadership & Mentorship Participate in 24 7 escalation coverage, via on call or senior shift roles. Act as a technical mentor to Tier 2 analysts. Support analyst development through coaching and investigative guidance. Set investigation and response quality standards across the SOC. Platform & Automation Feedback Like Tier 2, Tier 3 analysts provide structured feedback into platform and automation initiatives, working with the Platform Automation Lead to: Improve detection fidelity. Reduce repeat incident patterns. Increase automation coverage over time. Ensure complex incidents inform long term service improvement.

Overview Microsoft Security Operations Centre (SOC) Analyst - T2 & T3 (Security Clearance Required). Preferred Location: Newcastle. The SOC Analyst Team operates as a next generation, intelligence led Security Operations function, delivering 24 7 security monitoring and response. All SOC analysts participate in a 24 7 shift model to ensure uninterrupted service coverage, while contributing to detection improvement, automation feedback, and service optimisation when operational demand allows. Tier 2 - SOC Analyst (Role Purpose) Tier 2 SOC Analysts represent the primary human analysis function, responsible for investigating escalated alerts and incidents that require human judgement, contextual understanding, and analytical depth. Key Responsibilities Perform deep investigation of escalated alerts and incidents from automated Tier 1 workflows. Validate threats, scope impact, and determine severity using contextual analysis. Investigate across multiple data sources, including SIEM, EDR / XDR, identity and authentication telemetry, cloud and SaaS platforms. Coordinate and execute response actions in line with defined playbooks, client specific requirements, and incident response procedures. Maintain clear, high quality investigation documentation and handover notes. Operational Expectations Operate as part of a 24 7 shift rota. Maintain accountability for investigation accuracy and quality. Escalate complex or ambiguous cases to Tier 3 appropriately. Provide structured feedback into detection tuning, alert quality improvements, automation optimisation, and continuous improvement. Tier 2 - Contributions When operational demand allows, Tier 2 analysts are expected to contribute insight time to platform improvement activities, supporting the Platform Automation Lead through: Identification of repeatable investigation patterns. Feedback on automation opportunities. Playbook refinement and improvement; detection logic tuning recommendations. Tier 3 - Senior SOC Analyst / Incident Specialist Tier 3 analysts provide advanced security expertise and escalation handling, focusing on complex, high risk, or ambiguous security incidents and ensuring consistent investigation quality across the SOC. Key Responsibilities Handle escalations involving high impact or business critical incidents, advanced or evasive attacker techniques, and ambiguous or novel threat behaviour. Conduct advanced threat analysis, including attacker behaviour and intent assessment, cross incident correlation, and campaign/intrusion analysis. Provide oversight and quality assurance of Tier 2 investigations. Lead complex incident response coordination where required. Leadership & Mentorship Participate in 24 7 escalation coverage, via on call or senior shift roles. Act as a technical mentor to Tier 2 analysts. Support analyst development through coaching and investigative guidance. Set investigation and response quality standards across the SOC. Platform & Automation Feedback Like Tier 2, Tier 3 analysts provide structured feedback into platform and automation initiatives, working with the Platform Automation Lead to: Improve detection fidelity. Reduce repeat incident patterns. Increase automation coverage over time. Ensure complex incidents inform long term service improvement.

Head of Cyber Defence Location: London, GB, N1 9FN Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. The Head of Cyber Defense is accountable for protecting the organisation from cyber threats by leading the strategy, governance, and operational execution of all defensive security capabilities. Reporting directly to the Chief Information Security Officer (CISO), the role provides leadership across threat detection, incident response, vulnerability management, application security, cloud and platform security, and identity security. The organisation operates a Managed Security Service Provider (MSSP/MSP) model for Security Operations. The Head of Cyber Defense owns the relationship, performance oversight, and strategic direction of the MSP to ensure high quality, risk aligned security operations. The role leads five specialist domains through the following direct reports: Lead - SecOps Incident Management & Response, Lead - Application Security & Vulnerabilities, Lead - Cloud & Platform Security, Lead - IAM/PAM, and Lead - Incident Response and Cyber Resilience. Key Results Areas 1. Strategic Leadership & Cyber Defense Architecture Define and execute the organisation's Cyber Defense Strategy, ensuring alignment with business objectives and the wider security strategy set by the CISO. Own the end-to-end cyber defense operating model across Enterprise and Tech Ops BAU, ensuring consistent protection and response. Develop and maintain a cohesive defense architecture across detection, response, identity, cloud, and application security. Ensure alignment between internal teams, Tech Ops, and third-party providers (MSSP, platform teams). Drive continuous improvement and maturity uplift across all defensive capabilities. Ensure cyber defense strategy, architecture and control priorities are informed by current threat intelligence, attacker techniques and incident trends. 2. Security Engineering & Platforms Own cybersecurity engineering across endpoint protection (EDR/XDR), network security, email and collaboration security, and cloud and platform security (including Azure, AWS, GCP). Drive secure by design implementation for security tooling, platforms, and integrations. Ensure scalability, resilience, and operational effectiveness of all security controls. 3. Security Operations Oversight (MSP Delivered) Act as the senior owner of the MSP relationship for Security Operations. Set performance expectations, SLAs, KPIs, and quality standards for SOC services. Ensure effective threat detection, triage, escalation, and incident response processes. Own the quality, coverage and continuous improvement of security detection use cases, including validation, tuning and effectiveness of detections delivered by internal platforms and the MSP. Ensure clear escalation paths, governance, and continuous improvement of MSSP services. Lead service reviews, challenge performance, and ensure the MSP delivers measurable risk reduction. 4. Security Incident Response, Crisis & Tabletop Exercises Provide executive oversight of major cyber incidents, ensuring coordinated response across internal teams, MSP, and external partners. Serve as the senior escalation point for high severity incidents. Ensure effective coordination during major incidents with Legal, Data Protection, Communications and senior management, including regulatory and customer impact assessment where required. Ensure post incident reviews, root cause analysis, and remediation plans are completed and embedded. Lead crisis management, preparedness, incident tabletop exercises and crisis simulations across Enterprise IT, and coordinate with Technology security/operations where required. Ensure lessons learned are captured and translated into improved controls and processes. Ensure cyber resilience and technical recovery readiness are embedded into incident response, including coordination with IT disaster recovery and business continuity teams from a cyber perspective. 5. Vulnerability, Application, and Platform Security Oversee the organisation's vulnerability management programme, ensuring timely identification, prioritisation, and remediation of risks. Ensure cloud and platform security controls are effectively designed, implemented, and monitored to support proactive vulnerability management. Define prioritisation, risk based remediation expectations, and escalation for unaddressed vulnerabilities and weaknesses. Ensure effective coordination between teams, including MSP, Product Security, and Technology Ops. 6. Identity, Access, and Privileged Access Management Provide strategic direction for IAM and PAM capabilities, ensuring robust identity governance, access control, and privileged account security. Own global IAM and PAM security from a cyber defense perspective, including technical security architecture, monitoring and detection of identity based threats, and privileged access controls and abuse detection. Oversee the adoption of Zero Trust principles across identity and access. Ensure all cyber defense activities align with regulatory, legal and policy requirements. Contribute to enterprise risk assessments and provide expert input on cyber risk posture. Support the Head of Security Risk Management with evidence and material for audits, risk assessments and customer assurance. Produce clear reporting for the CISO, senior leadership, and governance committees. Lead, mentor, and develop a team of senior security specialists and domain leads. Foster a culture of accountability, innovation, and continuous improvement. Build strong relationships with technology, risk, compliance, and business stakeholders. Candidate Requirements Skills & Experience - Essential Proven leadership experience in cyber defense, security operations, or incident response at scale. Strong understanding of modern security architectures, cloud security, identity security, and application security. Experience managing or governing MSP/MSSP delivered security services. Demonstrated ability to lead during high pressure cyber incidents. Strong stakeholder management and communication skills, including reporting to senior executives. Deep knowledge of threat landscapes, attack techniques, and defensive controls. Experience in regulated industries. Certifications such as CISSP, CISM, CCSP, GIAC, or equivalent. Experience implementing Zero Trust, DevSecOps, or advanced detection engineering. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us onLinkedIn

Overview At Anaplan, we are a team of innovators focused on optimizing business decision-making through our AI-infused scenario planning and analysis platform. We aim to help customers outpace their competition and the market. Our Winning Culture unites diverse teams across geographies as we strive for customer success. Join our global Level 3 Support team. You will resolve the most complex technical issues our customers face by combining deep technical expertise with exceptional customer support. You will collaborate with Engineering, Product, Operations, and Customer Success teams to troubleshoot, investigate, and resolve system-level challenges, with a focus on our AI solutions. Responsibilities Investigate and diagnose complex technical issues raised through support tickets. Build deep product knowledge across Anaplan's platform and tools (including Grafana). Act as an AI and Machine Learning (ML) subject matter expert. Collaborate with other teams to guide customers through complex technical solutions. Raise and track product bugs when identified. Communicate investigation progress and outcomes clearly to internal teams. Lead release reviews and onboard new product features to global support teams. Document detailed investigations and share technical knowledge within the team. Drive initiatives that improve quality and efficiency. Lead by example in all work and mentor junior colleagues in technical and professional skills. Provide 24/7 emergency support for critical customer issues through an on-call rota. Work an adjusted schedule (for example, Tue-Sat or Sun-Thu) when needed to ensure global coverage. Qualifications Early-career professional with proven commercial experience in: Troubleshooting Large Language Model (LLM) and Retrieval-Augmented Generation (RAG) applications. Robust prompt and context engineering. Data analysis (Excel, Anaplan or similar tools). Software development or quality assurance experience. Level 2 or Level 3 technical support. A degree in Mathematics, Physics, Electronic Engineering, Computer Science, or other technical disciplines involving large datasets. Fluent or professional proficiency in English. A quick learner with curiosity for understanding complex systems and software behavior. Genuine passion for problem-solving and resilience in resolving challenging technical issues. An analytical mindset with a methodical and detail-oriented approach. Ability to thrive under time constraints in a fast-paced, dynamic environment. Excellent communication skills to convey technical information clearly. Experience leading smaller team projects and mentoring colleagues. Experience creating technical documentation and delivering training. Preferred Skills Understanding of AI security threats and mitigation. Expertise in AI/ML cloud services (e.g., Azure OpenAI, AWS Bedrock, Google Cloud AI). Knowledge of core ML concepts (e.g., anomaly detection). Familiarity with technical support environments, SaaS platforms, or complex data systems. Experience with monitoring tools such as Grafana (or willingness to learn). Adaptability to shifting priorities and managing multiple concurrent issues. A team player comfortable working cross-functionally across global teams. Enthusiasm for customer success and delivering high-quality solutions. Experience with Anaplan or similar planning products. DEIB Commitment Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) drives our innovation and market leadership. We hire you for who you are and encourage you to bring your authentic self to work every day. We respect and value all people, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other characteristic that makes someone unique.