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We have an opportunity that has arisen within our Bristol based Product Assurance Software Quality team for an engineer to further develop their quality assurance skills by being part of the wider Product Assurance community within MBDA. Salary: Circa £40,000 - £50,000 depending on experience Location: Bristol Dynamic (hybrid) working: 2-4 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Join our Bristol Software Quality Assurance team to improve QA skills by collaborating with the wider Quality Assurance community at MBDA. Assisting UK Engineering Directorate's software teams in missile programs ensures high-quality weapon systems reach global partners. This is an excellent chance to build an impact and advance a career in Quality. What we're looking for from you: The position centres on maintaining software quality by following procedures and guidelines. Experience in software development, full life cycle, and quality assurance; applicants from a diverse set of backgrounds and industries are encouraged. Knowledge of software processes including national and international standards and assurance requirements. Auditing experience would be advantageous. Ability to build strong relationships with colleagues across all programmes. Collaborative but objective approach with an ability to influence change when required. Ability to lead Project Quality Assessments, identify risks and critical issues and provide recommendations to monthly reports. Communicate clearly, both orally and in writing. Remain calm under pressure and cope well with unexpected changes. Work independently as part of a functional and integrated team. Ideally have an Engineering Degree or equivalent experience, with an understanding of new and appropriate technologies or proven experience. Experience or knowledge of configuration management, documentation and requirements management systems is highly beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

The Senior Algorithm Engineer role in GCN (Guidance, Control, and Navigation) is a highly visible, strategic position, working with a highly capable technical team. This role presents a rare opportunity for hands-on technical involvement, research and strategy steering, without line management duties. Salary: Up to £65,000, depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Algorithm Specialist you will develop your expertise both at a detailed Guidance & Control design level, and up through the higher architectural levels, where you can demonstrate a capability for rigorous system analysis and management of complexity. You will influence the current and future direction for design and testing of sophisticated missile Guidance & Control (G&C) systems, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial sensors, actuators, propulsion (turbojets, ramjets and thrust-vectored rockets), and interfaces to surface and air launch platforms. You will have the opportunity to collaborate widely across departmental, directorate and national boundaries, and to be involved across multiple programmes at various points in their respective lifecycles, from the early research and concept stages through to full-scale development and guided flight trials. What we're looking for from you: Theoretical knowledge and extensive experience of aerospace guidance, control and navigation specification, analysis, algorithm design & implementation, real time architecture and verification Ability to bound the scope of an engineering problem and to express the design challenge in terms of clear unambiguous design requirements/objectives Managing complexity by identifying major drivers in a large, inter-connected engineering system Able to cross-verify complex systems and system models against underlying theory Communicating complex or conceptually difficult ideas clearly Diagnosing abnormalities in an engineering system both physically and virtually through computer modelling and simulation(Matlab & Simulink) Influencing technically when there are other factors driving teams A particular interest in applications with control experience, preferably applied flight control, bit this is not essential Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to 90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required: SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential. Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable: Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR(phone number removed) Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Stevenage A phenomenal opportunity has arisen to join the Force Protection & Area Protection, Product Assurance team supporting projects in the development & production phases of the life cycle at Bristol! Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: 3 - 4 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will play a pivotal role within a growing team with the aim of ensuring all core Product Assurance activities are met, as well as the potential to work with domestic and international colleagues on projects involving transfer of technology. This is an outstanding opportunity to network with and see a large variety of MBDA's functions and activities across all sites. The role will involve working on a multi-national project, as well as with an established Quality network preventing / minimising product non-conformance, supporting smooth equipment delivery, assuring reliable products in Production and continually growing the happiness of our customers. Handling the small UKnational ProductAssurance team to ensure the required level of Quality Assurance support to MBDA programmes and their Customers. Ensure objectives are defined and communicated to your team, and reporting lines are understood and agreed Handle assigned budgets and where applicable ensure the accountabilities are clear. Define both the Product Assurance and Company Business procedures to be deployed within the project and ensure they are tailored accordingly to meet the project's needs. Present relevant Quality issues to your programme's internal customers You will find pragmatic solutions for customers, whilst maintaining robust quality integrity Working for Head of Product Assurance Programme, to ensure that the team has the skills and capabilities needed to provide Quality Assurance to the Programmes Directorate Consolidate and mitigate functional and project risks and issues and provide feedback to internal Customers Act as a Key Point of contact for the supporting Quality Network and using that network to deliver the necessary Quality Assurance support to the project Leading acceptance events / trials for MBDA equipment in both laboratory and Customer environments (includes UK and Foreign travel) Co-ordinate and delegate tasks and work packages within the support Quality Assurance team Support bidding work and providing estimated Quality Assurance effort for new packages of work Support a positive team working environment in line with MBDA values and behaviours Supporting recruitment activities as necessary to grow the local Quality Assurance team Being actively involved in ISO9000 and AS9100 assessments and in internal quality audit activities What we're looking for from you: HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience Experience in people management and leading / motivating Quality Assurance teams Experience of developing individuals and teams within a Quality Assurance environment A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills An ability to inspire change, comfortable working in a matrix organization Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and initiative to deliver improvements Experience of navigating and understanding Customer Quality Assurance contract requirements A strong understanding of the CADMID cycle, and experience of supporting projects through various stages of this cycle - specifically the Demonstration (Development) / Manufacture stages Experience of supporting projects/products through development and qualification activities is preferred Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.

We are seeking a highly skilled Storage & Infrastructure Engineer to join our Enterprise Services team. This role is ideal for someone with deep technical expertise in storage platforms, automation, cloud infrastructure, and DevOps practices, who is passionate about delivering high-quality services and driving continuous improvement. Key ResponsibilitiesStorage & Platform Engineering Certify, test and develop new features and platforms across SAN infrastructure, primarily Dell PowerMax/Vmax-3/XtremIO, Pure FlashArray, HP Primera/Alletra and Cirrus DMS using Broadcom and Cisco SAN switches/directors and iSCSI connectivity. Carry out end-to-end server-to-storage mapping and remediation activities. Develop and maintain automation supporting installation, provisioning, migration, compliance, and platform operations. Enterprise & Cloud Services Provide enterprise platform services across UNIX/Linux, Windows, virtualisation and storage environments. Support the delivery of Developer Services such as virtualisation, ALM, Dev Engineering, Development and Cloud. Develop cloud-based infrastructure platforms and deliver Infrastructure/Platform-as-a-Service in collaboration with business and DevOps teams. Determine and execute the strategic direction across key enterprise technology disciplines. Service, Quality & Governance Ensure service quality targets are met for all platforms. Manage risk and cost across services and technologies. Partner with business stakeholders to define product roadmaps and identify emerging capabilities. Automation, DevOps & Engineering Write development code and build automated test scripts for infrastructure products and upgrades. Contribute to CI/CD pipelines and build automation interfaces between systems. Drive continuous improvement and support change implementation across services. Required Skills & Experience Expertise in server operating systems: Linux (RHEL), Windows, VMware. Deep technical knowledge of Dell PowerMax/Vmax3/SRDF/XtremIO, Pure FlashArray, HPE Primera, Cirrus DMS. Strong experience in Python, Ansible and Shell scripting for automation and as-a-service capabilities. Proven capability in storage migration (server- and storage-based). Experience with infrastructure as code and automation/orchestration tools such as Puppet, Chef, Ansible Tower, Jenkins. Understanding of cloud and storage infrastructure architecture. Background in storage engineering, scripting, or automation roles. Experience with CI/CD engineering approaches. Experience with Agile methodologies and DevOps practices (desirable). Relevant certifications (EMC, Pure, cloud-related) beneficial. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting opportunity has arisen for a Project Manager, ideally with Digital Transformation experience to support a major business programme centred around three strategic priorities: People, Performance, and Platform . The Platform priority focuses on scalable processes and tools, strengthened governance, reduced cost ratios, and the successful delivery of high-impact digital initiatives that drive competitive advantage. Digital is a core enabler of this strategy. This role will support the Associate Director of Digital Operations and CIO in governing the Platform priority and ensuring effective oversight of the initiatives that underpin its success. The Role You will play a key role in supporting governance, reporting, communications, and coordination across a portfolio of Platform initiatives. This is a highly visible position with exposure to senior leadership and cross-functional stakeholders. Principal Accountabilities Support governance of the Platform strategic priority Manage senior leadership sessions (agenda setting, Terms of Reference, minutes, and governance administration) Create high-quality communications collateral for organisation-wide Platform updates Provide oversight and reporting across multiple Platform initiatives Act as a visible point of contact for Platform-related information and collaboration The right Candidate will be a proactive and capable Project Manager who is comfortable balancing structured project delivery with governance and administrative responsibilities. Skills & Experience Strong foundation in project management disciplines Excellent written and verbal communication skills Ability to engage confidently with stakeholders at all levels Strong planning and organisational skills Ability to manage competing priorities under pressure Flexible mindset and willingness to support across a small team Understanding of technology and data environments Knowledge of business process re-engineering Contract Details Start: ASAP Duration: 9 months Rate: Approximately 600- 700 per day (Inside IR35) Location: London - minimum 2 days per week in the office (typically 2-3 days) Please note the contract details, the role is inside IR35, there is no flexibility and it will be 2/3 days a week onsite in central London, if you are happy with these details I am keen to see an up to date CV and will give you a call to discuss a fantastic opportunity with a market leading Client.

Job Title: IT Infrastructure & Security Engineer Location: Omagh (Northern Ireland) Salary: 30,000 - 35,000 Shift / Hours: Monday to Friday About the Company A well-established food manufacturing and processing organisation operating across the UK and Ireland, supplying high-quality products to national and international markets. The Role This role is responsible for the design, implementation, support, and ongoing improvement of IT infrastructure and associated security controls. The position combines hands-on infrastructure engineering with security responsibilities, ensuring that systems remain available, resilient, secure, and compliant with recognised standards such as ISO 27001 and GDPR-aligned controls. Key Responsibilities: Design, implement and maintain core IT infrastructure. Ensure systems remain reliable, available, and performant. Support servers, networking systems, and core services. Troubleshoot and resolve infrastructure-related issues. Implement and maintain security controls across the IT environment. Support endpoint protection and monitoring solutions. Assist with vulnerability management and incident response. Ensure systems align with internal policies and recognised security standards. About You: 5+ years' experience in an IT Infrastructure or Security Engineering role Strong knowledge of: Windows Server /Active Directory / DNS / DHCP Understanding of networking fundamentals (firewalls, VPNs, switching, routing) Experience supporting security controls and endpoint protection Strong troubleshooting and incident handling skills Familiarity with ISO 27001 or security audit processes Knowledge of vulnerability management and incident response Relevant certifications such as Microsoft, Cisco, Security or ITIL How to Apply: To apply for the IT Infrastructure & Security Engineer position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.

Job Title: SAP Project Manager Job Type: Contract Duration: 12 Months Work Type: Hybrid Industry: FMCG Job Location: St Albans/Manchester/Southampton Rate: £550 to £600/day Ltd (Outside IR35) Profile SAP Project Manager Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking an SAP Project Manager to help prepare the business for a transition from ECC to S/4HANA. Job Role SAP Project Manager Reporting to the Director of Application Management the SAP project Manager shall lead IT Path Clearing, Migration / Hosting work in an SAP ECC environment in preparation for the next step to upgrade to SAP S/4HANA. The Sap Project Manager shall have a deep understanding of SAP platforms, migration projects and have lead projects including SAP Private Cloud (RISE), BTP and S/4HANA. Duties SAP Project Manager • Oversee the full lifecycle of SAP S/4 HANA implementation, from Path Clearing to the final upgrade, ensuring they are completed on time, within scope, and within budget. • Detailed and resource balanced plans for each component of work related to the overall delivery of the SAP Roadmap, built and updated frequently. It is critical that all stakeholders know what the next 30/60/90 days look like for their teams. • Engage with key stakeholders, including IT Business Partners, SAP Internal and External teams, Service Operations and Executive Leadership, to communicate project status, risks, and opportunities. • Identify and manage potential risks and develop mitigation strategies to ensure project success and continuity. • Ensure that all SAP solutions meet quality standards and deliver expected business benefits. • Incorporate the use of Functional Automation and Load Testing into the rollout approach. • Change Management: Develop and implement change management strategies to facilitate smooth adoption of new SAP systems and processes. • Manage the budget for SAP projects, ensuring cost-effective use of resources and adherence to financial constraints Experience/Qualifications SAP Project Manager • Bachelor s degree in Information Technology, Business Administration or relevant experience. • Experience in SAP Project management, with a proven track record of successful SAP implementations. • Up to date SAP certifications (Newer concepts like BTP, S/4HANA centric) and PMP or equivalent project management certification • Extensive knowledge of SAP modules and integration points, security, handover to support, with the ability to understand and address complex technical issues. Candidates who are currently a Programme Manager, Consultant, IT Project Manager, IT Delivery Manager, IT Programme Manager, Program Manager and Project Manager could be suitable for this position. To make an application for this role please submit your CV to (url removed) For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Knowledge, Skills, Qualifications & Experience Knowledge & Skills Essential You will have good communication and presentation skills, being able to liaise with a variety of stakeholders across the wider business at various management levels from mid management up to director level. You will need to: Have a growth mindset Be resilient, adaptable and have a willingness to learn and develop Understand an individual level of knowledge and where to receive guidance Be able to work and act autonomously Be pragmatic and practical in your approach to developing solutions Be able to demonstrate an ability to resolve straightforward issues of low complexity/risk in own technical discipline/area autonomously Be a competent user of Microsoft software Qualifications & Experience Essential Degree (or equivalent) in Engineering or other Science Demonstrable evidence of problem solving and stakeholder management Strong communication skills in English Desirable Previous experience working in the Nuclear Industry Experience of working on a construction site Working in engineering design EPR building, plant and system knowledge Safety Case Knowledge and previous experience of Nuclear Safety Categorisations Day-to-day whilst working in the wider organisation: Support the drafting of engineering modification responses under supervision, ensuring alignment with project standards and expectations across stakeholders. Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning. Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines. Maintain Technical Branch coordination of the Standard Field Solutions (SFS) information, driving resolution progress and ensuring alignment with field conditions. Collate and synthesise technical information from multiple sources to support standardisation and issue resolution. Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices. Take responsibility for developing and maintaining PowerBI dashboards used to monitor resolution activity and inform governance reporting. Facilitate learning sessions and multi-disciplinary reviews, ensuring knowledge transfer is captured and disseminated effectively. Assist in the creation and improvement of procedural documentation and insight responses to reflect lessons learned and support quality delivery. Own and manage updates to the JDO SharePoint site, keeping content current, accessible, and engaging for the project team. Coordinate technical resolution actions across disciplines, ensuring timely updates to action trackers and proactively following up on overdue items to support efficient issue closure. Operate within established JDO governance and reporting lines, supporting the broader objectives of the Technical Resolution function under the direction of the Transverse Technical Manager.

An exciting opportunity has arisen for a Project Manager, ideally with previous PMO or PMO Implementation experience to support a major business transformation programme centred around three strategic priorities: People, Performance, and Platform . The Platform priority focuses on scalable processes and tools, strengthened governance, reduced cost ratios, and the successful delivery of high-impact digital initiatives that drive competitive advantage. Digital is a core enabler of this strategy. This role will support the Associate Director of Digital Operations and CIO in governing the Platform priority and ensuring effective oversight of the initiatives that underpin its success. The Role You will play a key role in supporting governance, reporting, communications, and coordination across a portfolio of Platform initiatives. This is a highly visible position with exposure to senior leadership and cross-functional stakeholders. Principal Accountabilities Support governance of the Platform strategic priority Manage senior leadership sessions (agenda setting, Terms of Reference, minutes, and governance administration) Create high-quality communications collateral for organisation-wide Platform updates Provide oversight and reporting across multiple Platform initiatives Act as a visible point of contact for Platform-related information and collaboration Reporting into the Associate Director, Digital Operations you will combine project management discipline with hands-on PMO support in a fast-paced, strategically important environment. The right Candidate will be a proactive and capable Project Manager who is comfortable balancing structured project delivery with governance and administrative responsibilities. Skills & Experience Strong foundation in project management disciplines Excellent written and verbal communication skills Ability to engage confidently with stakeholders at all levels Strong planning and organisational skills Ability to manage competing priorities under pressure Flexible mindset and willingness to support across a small team Understanding of technology and data environments Knowledge of business process re-engineering Contract Details Start: ASAP Duration: 9 months Rate: Approximately 500 - 600 per day (Inside IR35) Location: London - minimum 2 days per week in the office (typically 2-3 days) Please note the contract details, the role is inside IR35, there is no flexibility and it will be 2/3 days a week onsite in central London, if you are happy with these details I am keen to see an up to date CV and will give you a call to discuss a fantastic opportinity with a market leading Client.

We are looking for a highly capable and adaptable Software Engineer to join our Command and Control team at our Bristol facility to develop solutions for the next generation of Air Defence Systems! Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: mostly office based due to workload classification, but with opportunities to work from home. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: This is a very hands-on role and requires the continued design and development of Command and Control architectures and the instantiations for future products. Perfect for a Software Engineer who is proactive and takes the initiative! You will be working with people and technologies at the forefront of European missile systems design, supporting the development of safe, secure and reliable products that our customers can rely on. We offer an encouraging working environment with the opportunity to develop your skills across a wide range of products and technologies. Our teams develop software used in the most advanced weapon systems in the world within a critical and influential Software Engineering Directorate; part of a large progressive and adaptable company. We apply small, focused teams of engineers to complex problems - you will be working with a dedicated group of experienced software, systems and electronics engineers. We maintain an impactful team culture! What we're looking for from you: A strong background in software engineering, its realisation and system wide impact. Experience of working in C++ Experience of working with software architecture models. Collaborative, open approach to development and have the ability to work well in a team and maintain momentum during development. Other skills of interest (but not essential) include: Knowledge of Real Time Multi-Threaded Applications Experience of working across the entire software development process from engaging with requirement authorities to automated target integration and proving, supported with effective documentation Experience of new tools, techniques and approaches that might enable us to evolve our processes to improve our efficiency and sustainability Experience in other languages such as Ada Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Job Title: Project Manager - OpTel Telecoms Networks Refresh Location: Warwick (at least 1 day per week onsite; hybrid working possible) Department: CNI Portfolio / Project Delivery Reporting To: Programme Director / PMO Role Purpose As a Project Manager, you will be responsible for delivering OpTel Telecoms Networks Refresh projects within the CNI Portfolio, ensuring outcomes are achieved to agreed time, cost, and quality standards. You will manage the full project lifecycle-from approval through handover into service-while leading internal and external teams, managing approved suppliers, budgets, and stakeholder expectations. This role will focus on updating telephony systems in substations, migrating from Dell legacy systems, and introducing satellite communications solutions, ensuring network reliability and operational continuity. You will leverage your expertise in telecommunications networks and, ideally, Critical Network Infrastructure (CNI), to ensure project delivery aligns with organisational goals and maximises revenue and margin opportunities. Key Responsibilities Deliver agreed project outcomes through effective project management, leadership, governance, and collaboration. Perform quality assurance of supplier schedules, plans, and performance; report on overall project status. Produce progress reports and schedule updates for stakeholders, project teams, and technical teams. Work closely with the Programme Director, PMO, programme managers, delivery teams, planners, and resource managers to optimise delivery approaches. Liaise with stakeholders, senior staff, contractors, and suppliers to ensure all on-site requirements are met. Review engineering activities and initiate corrective actions as required. Collaborate with PMO to maintain frameworks for measuring project metrics and data collection. Ensure project delivery teams comply with applicable practices, policies, performance standards, and operational specifications. Uphold quality and safety standards, ensuring outcomes meet regulatory and organisational requirements. Oversee migration of telephony from Dell systems and introduction of satellite communications in substations. Required Skills & Qualifications Proven experience in telecommunications network project delivery; network experience is essential. Ideally, experience in Critical Network Infrastructure (CNI) projects. Demonstrated leadership, communication, and stakeholder engagement skills. Experience leading multi-disciplinary teams in complex project environments. Sound knowledge of project management methodologies and delivery practices. Ability to resolve technical and network engineering issues across stakeholders to support milestone delivery. In-depth knowledge of network systems, telephony solutions, and the ability to adopt/support new technical solutions, including satellite communications. Strong organisational, time management, decision-making, and documentation skills. Experience in strategic, investment, and product planning to align projects with business strategy. Experience working within a matrixed organisation, with a focus on delivering results. Good understanding of financial management, benefits management, and realisation linked to business outcomes. Relevant Project Management Professional (PMP) or PRINCE2 certification preferred. Desirable Skills Working knowledge of large programme/project delivery frameworks. Experience in mitigating BT End-of-Life infrastructure solutions. Experience of managing work in substation environments or similar operational settings. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me

Bristol We have an exciting opportunity for a passionate and driven Systems Design Engineer to join our Synthetic Environment team. With opportunities to work with a dedicated team of engineers to help your own career development, this role is one not to be missed! Salary: Circa £40,000 - £55,000 dependent on experience + bonus + benefits Hybrid working pattern : Full time working on site with Ad hoc working from home due to work classification, with flexibility in working hours. Security Clearance : British Citizen. SC clearance The opportunity: An exciting opportunity to join a new and upcoming team within the RF Seekers and Datalinks directorate delivering the Synthetic RF Data for use in System Performance Models. As a team we are responsible for supporting MBDA's complex weapon programmes, working with our Customers and Suppliers towards developing and integrating the next generation RF missile seekers. In order to succeed, we require a high fidelity model which provides our missile team with all the representative real-world data they need to undertake the product design, development and acceptance process. The Design and Studies team is responsible for combining multiple customer requirements into one design for a singular tool suitable for all. This is a unique opportunity to work closely with multiple Systems Engineering teams across the company and internally with Modelling and Performance, Software Development and CAD Modelling teams. The team is heavily involved in Internal Research both independently and supporting other departments in MBDA. Day to day tasking could include: Requirements Analysis Developing System Architecture including Interface Definitions System Trade Studies Research Studies into RF Representation Presenting the outcome of studies to team members and external teams Generating Technical Requirements Specifications Identifying Opportunities for Process Improvement There could be an opportunity to get involved with Verification and Validation work as well if that is of interest. What we're looking for from you: You will be an enthusiastic, adaptable and proactive individual who enjoys finding innovative solutions to complex engineering problems. You need the ability to achieve the appropriate level of security clearance. Most importantly, if you have a passion for the industry and technology, then we want to see you! We can help you develop your career and give you exposure to some incredible technologies and products. Essential experience: Maths, Physics or Engineering background Experience in Systems Engineering/Design and MBSE Good Problem Solving Skills Excellent Written and Oral Communication Skills Detail oriented Our department is an encouraging community, in which you can develop your skills and gain experience. Whilst the following is desirable, we will provide support and opportunities to learn these as part of the role. Desirable experience: Matlab, DOORS Next and/or Rhapsody experience Knowledge of physics and technologies involved in RF Systems Knowledge of Signal Processing Algorithms Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Role: ENGINEERING SUPPORT ENGINEER Dept: MARITIME DIGITAL DELIVERY SERVICE, NAVY DIGITAL Project: NAVY DIGITAL HOSTING (DEPLOYED) DELIVERY TEAM Overview The goal of the Navy Digital Hosting (Deployed) NDH(D) service is to introduce a new, modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling the teams to focus upon their solutions and the Royal Navy to benefit from economies of scale. We are looking for a junior support engineer to enhance the delivery team's support for the initial deployment of the capability and assure its enduring support once delivered. This role will predominately be based onsite in Portsmouth at either HMNB Portsmouth or Portsdown Technology Park, therefore the incumbent must have a valid UK driving licence and the means to travel between to the two locations. Remote working may be available as the workload dictates. Key Responsibilities The role of the support engineer is to work direct to the In-Service lead, supporting both logistics and service management whilst maintaining a close link with the Technical Team in their delivery of the capability and the management of assets. The support engineer is to be self-managing to help deliver a high-quality service to support the delivery of the Royal Navy's vision, and their key responsibilities include the following: Support Ensuring the effective and efficient management and resolution of all Incident/Problem or Service Request tickets, including initial triage, resolution or allocation to other Resolvers (NDH(D) Technical team, OEMs, etc) as appropriate. Administering the Change Management process, ensuring all relevant documentation created, maintained and shared as required. Administering the movement of material around the UK and overseas as required. Operating and administering additional Service Management processes as required as the service matures. Deliver Engaging with supply stakeholders to ensure delivery and receipt of all hardware and consumables. Managing assets through initial tagging and recording in both internal and external asset management registers. Coordinating issues/receipts from internal storage to the Technical team for embodiment activity. Updating technical documentation as required. Supporting the delivery of face-to-face Maintainer and Administrator training on the NDH(D) capability. Analyse Monitoring service performance against SLA/OLA targets, including the analysis of Incident/Problem, Request and Change tickets and the creation of reports as required. Updating Maintenance Task Analysis with trend analysis on all hardware incidents. Skills, Qualifications and Experience Essential Comfortable using MS Office applications Able to analyse large datasets and identify key messages/trends for presentation Self-starter able to work with minimal supervision and independently Excellent inter-personal skills, comfortable interacting with stakeholders at all levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience on CIS/IT services within the Royal Navy / Royal Fleet Auxiliary. Working knowledge of the joint supply chain and transportation of classified material. Understanding of VMware vCenter administration (ideally 7.0 and later) Understanding of Dell server hardware and use of iDRAC. Experience in administration of Microsoft Windows 2019, Active Directory Desirable Qualifications Microsoft MCSA Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

The Role Role Summary As the strategic architect of the Group s security services, the Head of Security Services shapes and delivers a unified vision for cyber security across a global, federated enterprise and 85+ businesses grouped into 10 divisions. Reporting into the Group Chief Information Security Officer (CISO), this leader is responsible for overseeing day-to-day operational cyber security capabilities, ensuring robust, efficient, and coordinated first and second line security operations that protect the Group s people, systems, and data from cyber-attacks. By setting the direction for security services, championing the adoption of centralised capabilities, and driving continuous innovation, this role ensures that the security operations are robust, adaptive, and future-ready. With oversight of daily technical security functions and a relentless focus on operational excellence, the Head of Security Services builds and empowers high-performing teams to deliver 24/7 threat detection, rapid incident response, and proactive risk management. This includes ownership of security controls, security testing, tech assurance and vulnerability and threat management, and incident response across the organisation. Collaboration is at the heart of this position. By working across the GCS Leadership Team, with business and technology stakeholders, and with industry experts to align strategy, share intelligence, and drive a single, cohesive approach to security services, this leader ensures the Group not only meets but sets the benchmark for security services in a dynamic digital world. Role Responsibilities/Accountabilities Key Responsibilities: Strategic Leadership & Vision • Establish a costed strategic vision for security services across the Group s global, federated enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience and disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review and modernise SOC processes, technologies, and talent. • Partner with MSSPs and build solid vendor relationships to deliver the security strategy. • Define and collect metrics/KPIs, regularly reporting to leadership on SOC events/incidents and overall effectiveness. • Review metrics at a group level and adjust services strategy accordingly. • Management of the security technology stack and continuous improvement of services. Incident Response & Threat Management • Serve as incident commander (including on-call), leading cyber incident response activities. • Lead on cyber incident response activities and contributing to incident management activities by advising on incident identification, assessment, classification, escalation, investigation, mitigation, monitoring and reporting to help ensure cyber incidents are managed in a timely and effectively manner to limit impact. • Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure key assets are protected. • Lead threat hunts to proactively discover potential compromises. • Lead and coordinate red teaming, penetration testing, and exercising to assess and enhance the quality of services delivered by SOCs. • Red/purple teaming to ensure standard of services testing quality of services delivered by various SOCs. • Exercise incident response capabilities. Threat Intelligence & Tech Assurance and Vulnerability Management • Drive the development of threat management, threat modelling, and identification of new threat vectors. • Maintain up-to-date awareness of cyber threat intelligence and emerging attack vectors, always evaluating the materiality of the threat. • Liaise with industry experts and update strategy in line with the threat landscape. • Lead a threat-led, risk-based vulnerability management programme, ensuring timely remediation in collaboration with IT. • Own insider threat and data loss prevention (DLP) initiatives. • Lead the emergency patching vulnerability management programme ensuring threat-led and risk-based prioritisation, along with collaboration with IT for timely remediation. • Own and manage key security controls ensuring they are deployed, tuned, and monitored effectively across cloud and on-premise assets, along with managing the vendors that are responsible for supporting the Group. Team Leadership & Performance • Lead a high-performing team of cyber and project professionals, driving strategy, innovation, and continuous improvement across protection capabilities including SOC, Security Engineering, Technical Assurance and Vulnerability Management. • Manage team performance and cost base, making informed financial decisions and supporting portfolio-level investment planning. • Provide technical leadership and act as a subject matter expert on information security best practices. Collaboration & Stakeholder Engagement • Collaborate across the GCS Leadership Team and with cross-functional stakeholders. • Work with Head of Manufacturing / OT security to align security operations elements in manufacturing. • Collaborate with cross-functional stakeholders to assess and mitigate risk, while maintaining a forward-looking roadmap for cyber capabilities. Experience, Knowledge, Skills & Attributes Essential • A certification such as CISSP CISM, GIAC, or equivalent. University Degree qualified in an engineering discipline ideally with Cyber Security Engineering, Computer Science, Information Technology, or Computer and Electronics engineering. • Prior experience of building security teams and a global delivery operations support model. • Demonstrable experience of building and running a technical assurance function. • Demonstrable knowledge of industry standards such as NIST and ISO27001. Knowledge of relevant regulations such as GDPR, NIS2, and EU AI. • Exceptional analytical and decision-making abilities during BAU and incidents. • Experience in leading cybersecurity incidents, implementing response procedures, and driving continuous improvements, and optimising security tools and technologies to enhance operational efficiency. • Hands-on experience in threat detection and prevention, including expertise in SIEM, EDR, firewall management, or similar security technologies. • Ability to build relationships and engage with all levels of management, communicating complex technical issues to a range of audiences. • Experience of managing service level agreements, commercial engagements, and supporting procurement with contract negotiations. • Demonstrable experience in designing, enhancing, and implementing security processes and policies. • Strong project management and leadership skills with the ability to prioritise both operational and project demands. Desirable • Experience of operating within federated environments or within an IT Service Management Provider / Consultancy • Experience managing external supplier relationships to secure the best value and service