Brand & Creative Manager Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Brand & Creative Manager to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £30,229 - £35,360 per annum - 25 days' annual leave plus Bank Holidays - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice This is a brilliant opportunity for a creative manager with a strong mix of practical design skills, running production processes from conception to delivery and insights driven brand management. Our client is looking for an individual with a strong track record of delivering standout designs and developing fresh approaches to film and storytelling to join their small, high-energy, brilliant Brand and Creative Team. You'll be supported by a flexible, remote-first approach to working and a benefits package designed to back your wellbeing and development, helping you to do your best work to plan and create content to protect oceans for the future. The Role As Brand & Creative Manager, you'll play a central role in shaping how our client brings the ocean's story to life - leading bold, imaginative creative design that strengthens their brand and inspires people to get behind their mission. This is a role for someone who loves turning ideas into work that lands with clarity, confidence and impact. You'll guide how the organisation's visual and verbal identity evolves, ensuring every campaign, design, film and story reflects who they are and why they exist - and that it connects with the people they most need to reach. You'll lead the end-to-end creation of high-quality content across multiple channels, translating strategy and insights into vibrant, audience-focused work that sparks interest, emotion and action. From big campaign moments to everyday assets, you'll help ensure everything our client produces feels purposeful, consistent and full of character - strengthening engagement and growing their support base. You'll also play a key part in shaping how the creative team works - supporting and developing designers and creatives to deliver their best work, managing workflow across projects, balancing priorities and collaborating closely with teams and external partners to keep delivery smooth, well planned and high-quality. This is an opportunity to combine creativity with purpose, influence the evolution of a growing brand, and work alongside passionate colleagues who care deeply about creating work that makes a difference. Additionally, you will: - Develop and maintain brand guidelines, toolkits and assets for consistent application - Commission and manage external designers, photographers and filmmakers - Design and produce content across digital, print and campaign channels - Generate creative ideas and develop concepts for campaigns, storytelling and marketing initiatives - Build and support a network of brand champions across the organisation About You To be considered as a Brand & Creative Manager, you will need: - Experience in brand management, including developing and refining visual and verbal identity and applying this consistently across channels - Proven experience of leading creative projects and workflow management - Proven design and production expertise across digital and print with a portfolio demonstrating creativity, versatility and attention to detail - A practical understanding of brand strategy and how it informs creative work - Experience creating brand resources, producing content and managing asset libraries - Proven line management experience, including leading creatives and managing external suppliers, freelancers and agencies. - Advanced skills across digital and print design (especially Adobe Creative Cloud) - Strong typography, layout, visual storytelling and video production skills - Up-to-date knowledge of design, communications and digital campaign trends - Excellent collaborative skills to work effectively with internal teams and external partners - Ability to manage multiple projects concurrently and deliver to tight deadlines This role can be home-based in the UK, however, occasional travel to external meetings and events, and to other office locations may be required and may include overnight stays. As part of your application, you will be required to provide a link to your online portfolio of examples of your work and/or evidence of creative leadership. Closing date: Sunday 12th April 2026 Interviews: w/c 20th April 2026 Other organisations may call this role Brand Manager, Creative Manager, Brand and Content Manager, Marketing Manager, Creative Content Manager, Design Manager, Brand and Campaigns Manager, Creative Marketing Manager, or Creative Services Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to blend imagination with meaningful impact as a Brand & Creative Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
02/04/2026
Full time
Brand & Creative Manager Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Brand & Creative Manager to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £30,229 - £35,360 per annum - 25 days' annual leave plus Bank Holidays - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice This is a brilliant opportunity for a creative manager with a strong mix of practical design skills, running production processes from conception to delivery and insights driven brand management. Our client is looking for an individual with a strong track record of delivering standout designs and developing fresh approaches to film and storytelling to join their small, high-energy, brilliant Brand and Creative Team. You'll be supported by a flexible, remote-first approach to working and a benefits package designed to back your wellbeing and development, helping you to do your best work to plan and create content to protect oceans for the future. The Role As Brand & Creative Manager, you'll play a central role in shaping how our client brings the ocean's story to life - leading bold, imaginative creative design that strengthens their brand and inspires people to get behind their mission. This is a role for someone who loves turning ideas into work that lands with clarity, confidence and impact. You'll guide how the organisation's visual and verbal identity evolves, ensuring every campaign, design, film and story reflects who they are and why they exist - and that it connects with the people they most need to reach. You'll lead the end-to-end creation of high-quality content across multiple channels, translating strategy and insights into vibrant, audience-focused work that sparks interest, emotion and action. From big campaign moments to everyday assets, you'll help ensure everything our client produces feels purposeful, consistent and full of character - strengthening engagement and growing their support base. You'll also play a key part in shaping how the creative team works - supporting and developing designers and creatives to deliver their best work, managing workflow across projects, balancing priorities and collaborating closely with teams and external partners to keep delivery smooth, well planned and high-quality. This is an opportunity to combine creativity with purpose, influence the evolution of a growing brand, and work alongside passionate colleagues who care deeply about creating work that makes a difference. Additionally, you will: - Develop and maintain brand guidelines, toolkits and assets for consistent application - Commission and manage external designers, photographers and filmmakers - Design and produce content across digital, print and campaign channels - Generate creative ideas and develop concepts for campaigns, storytelling and marketing initiatives - Build and support a network of brand champions across the organisation About You To be considered as a Brand & Creative Manager, you will need: - Experience in brand management, including developing and refining visual and verbal identity and applying this consistently across channels - Proven experience of leading creative projects and workflow management - Proven design and production expertise across digital and print with a portfolio demonstrating creativity, versatility and attention to detail - A practical understanding of brand strategy and how it informs creative work - Experience creating brand resources, producing content and managing asset libraries - Proven line management experience, including leading creatives and managing external suppliers, freelancers and agencies. - Advanced skills across digital and print design (especially Adobe Creative Cloud) - Strong typography, layout, visual storytelling and video production skills - Up-to-date knowledge of design, communications and digital campaign trends - Excellent collaborative skills to work effectively with internal teams and external partners - Ability to manage multiple projects concurrently and deliver to tight deadlines This role can be home-based in the UK, however, occasional travel to external meetings and events, and to other office locations may be required and may include overnight stays. As part of your application, you will be required to provide a link to your online portfolio of examples of your work and/or evidence of creative leadership. Closing date: Sunday 12th April 2026 Interviews: w/c 20th April 2026 Other organisations may call this role Brand Manager, Creative Manager, Brand and Content Manager, Marketing Manager, Creative Content Manager, Design Manager, Brand and Campaigns Manager, Creative Marketing Manager, or Creative Services Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to blend imagination with meaningful impact as a Brand & Creative Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Communications Officer Job description Purpose Twenty-five years since we were founded, IVAR is at an exciting point in its journey, with a growing team, a new strategy, and an upcoming brand and narrative refresh. The Communications Officer will play a vital role in bringing this to life. You will make our research clear, accessible and compelling - ensuring it reaches and inspires the people who can use it. You'll embed a new visual and narrative style, exploring new tools and formats to expand our reach and connect more people with IVAR's mission. You'll work closely with the Director of Communications, taking strategic direction while also exercising your own judgement and creativity. This is a hands-on role within a smart and welcoming team of 13 members of staff, plus associates. We're looking for someone who will bring creativity, dedication, warmth, ideas and commitment - a proactive communicator who enjoys trying new things, managing the day-to-day essentials, and contributing to a supportive, flexible and collaborative environment. Position in Organisation: Reports to Director of Communications. Key Responsibilities: Key responsibilities Content and storytelling: Write, edit and proof high-quality content across reports, blogs, newsletters and social media. Translate complex research into engaging, accessible outputs for diverse audiences. Ensure all communications are accurate, consistent, inclusive and aligned with IVAR's brand and tone of voice. Digital and design: Manage IVAR's LinkedIn channel: plan, create and schedule posts; support colleagues to engage; monitor reach and engagement. Manage and update IVAR's website (WordPress), ensuring content is accurate, engaging and accessible. Produce and send newsletters, manage subscriber lists and monitor performance. Create and support visual assets (graphics, presentations, short videos). Support implementation of IVAR's upcoming brand refresh. Systems and analytics: Manage and maintain IVAR's CRM (Beacon), ensuring data is accurate, segmented and used effectively for communications. Track and analyse performance across LinkedIn, newsletters, website and CRM; report insights and make recommendations. Monitor mentions of IVAR in external channels, flagging opportunities or risks. Collaboration and coordination: Coordinate with the wider staff team to plan content and capture learning and stories. Support colleagues to communicate about their projects and share findings effectively. Liaise with external partners, agencies or freelancers (e.g. designers, video editors) as needed. Support internal communications (e.g. internal newsletter, updates, team events). Contribute actively to team meetings, content planning and cross-organisational discussions. Events and campaigns: Support IVAR events, including promotion, communications materials and follow-up content. Assist in developing and delivering communications campaigns linked to Open and Trusting and other initiatives. Learning and development: Bring fresh ideas by testing new tools, formats and approaches for engaging audiences. Undertake training and development relevant to the role. Person specification Interest: A commitment to IVAR's approach and ways of working - including a commitment to continuous learning. An interest in IVAR's research and how it can be used to inform/influence changes to practice. Passion for the voluntary sector, and commitment to improving the conditions that enable charities to do their best work - particularly more equitable grant-making Experience, skills and attributes: Excellent communicator - strong writing and editing skills, with the ability to adapt tone and style for different audiences, while keeping content clear and accessible. Attention to detail - confident in proofing and copy editing, ensuring accuracy, consistency and inclusivity across all outputs. Digital know-how - experience managing organisational social media (ideally LinkedIn) using website CMS and producing newsletters. Analytical mindset - comfortable using analytics tools (e.g. Google, LinkedIn) and CRM systems (e.g. Beacon) to track performance, segment audiences, and share insights. Creative and resourceful - brings ideas and energy, willing to test new formats and approaches to engage different audiences. Visual storyteller - strong design skills (e.g. Canva, Adobe, PowerPoint) and video/audio editing, with an eye for clear and engaging visuals. Collaborative team player - enjoys working with colleagues and external partners, offering support and encouragement, and contributing to a positive, inclusive team culture. Organised and adaptable - able to juggle multiple priorities, manage deadlines, and stay calm and flexible when plans change. Values-driven - shares IVAR's passion for the voluntary and funding sectors, and commitment to equity, diversity and inclusion in all aspects of communications.
02/04/2026
Full time
Communications Officer Job description Purpose Twenty-five years since we were founded, IVAR is at an exciting point in its journey, with a growing team, a new strategy, and an upcoming brand and narrative refresh. The Communications Officer will play a vital role in bringing this to life. You will make our research clear, accessible and compelling - ensuring it reaches and inspires the people who can use it. You'll embed a new visual and narrative style, exploring new tools and formats to expand our reach and connect more people with IVAR's mission. You'll work closely with the Director of Communications, taking strategic direction while also exercising your own judgement and creativity. This is a hands-on role within a smart and welcoming team of 13 members of staff, plus associates. We're looking for someone who will bring creativity, dedication, warmth, ideas and commitment - a proactive communicator who enjoys trying new things, managing the day-to-day essentials, and contributing to a supportive, flexible and collaborative environment. Position in Organisation: Reports to Director of Communications. Key Responsibilities: Key responsibilities Content and storytelling: Write, edit and proof high-quality content across reports, blogs, newsletters and social media. Translate complex research into engaging, accessible outputs for diverse audiences. Ensure all communications are accurate, consistent, inclusive and aligned with IVAR's brand and tone of voice. Digital and design: Manage IVAR's LinkedIn channel: plan, create and schedule posts; support colleagues to engage; monitor reach and engagement. Manage and update IVAR's website (WordPress), ensuring content is accurate, engaging and accessible. Produce and send newsletters, manage subscriber lists and monitor performance. Create and support visual assets (graphics, presentations, short videos). Support implementation of IVAR's upcoming brand refresh. Systems and analytics: Manage and maintain IVAR's CRM (Beacon), ensuring data is accurate, segmented and used effectively for communications. Track and analyse performance across LinkedIn, newsletters, website and CRM; report insights and make recommendations. Monitor mentions of IVAR in external channels, flagging opportunities or risks. Collaboration and coordination: Coordinate with the wider staff team to plan content and capture learning and stories. Support colleagues to communicate about their projects and share findings effectively. Liaise with external partners, agencies or freelancers (e.g. designers, video editors) as needed. Support internal communications (e.g. internal newsletter, updates, team events). Contribute actively to team meetings, content planning and cross-organisational discussions. Events and campaigns: Support IVAR events, including promotion, communications materials and follow-up content. Assist in developing and delivering communications campaigns linked to Open and Trusting and other initiatives. Learning and development: Bring fresh ideas by testing new tools, formats and approaches for engaging audiences. Undertake training and development relevant to the role. Person specification Interest: A commitment to IVAR's approach and ways of working - including a commitment to continuous learning. An interest in IVAR's research and how it can be used to inform/influence changes to practice. Passion for the voluntary sector, and commitment to improving the conditions that enable charities to do their best work - particularly more equitable grant-making Experience, skills and attributes: Excellent communicator - strong writing and editing skills, with the ability to adapt tone and style for different audiences, while keeping content clear and accessible. Attention to detail - confident in proofing and copy editing, ensuring accuracy, consistency and inclusivity across all outputs. Digital know-how - experience managing organisational social media (ideally LinkedIn) using website CMS and producing newsletters. Analytical mindset - comfortable using analytics tools (e.g. Google, LinkedIn) and CRM systems (e.g. Beacon) to track performance, segment audiences, and share insights. Creative and resourceful - brings ideas and energy, willing to test new formats and approaches to engage different audiences. Visual storyteller - strong design skills (e.g. Canva, Adobe, PowerPoint) and video/audio editing, with an eye for clear and engaging visuals. Collaborative team player - enjoys working with colleagues and external partners, offering support and encouragement, and contributing to a positive, inclusive team culture. Organised and adaptable - able to juggle multiple priorities, manage deadlines, and stay calm and flexible when plans change. Values-driven - shares IVAR's passion for the voluntary and funding sectors, and commitment to equity, diversity and inclusion in all aspects of communications.
Get Staffed Online Recruitment Limited
Woking, Surrey
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
02/04/2026
Full time
User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.
Sanderson Government & Defence
Telford, Shropshire
Interaction Designer - 6 months | £61.33/hr Inside IR35 | Hybrid (2 Days in Telford) Join a new digital-design team focused on digitising up to 8 print & post forms into seamless online journeys. You'll collaborate with a larger digital forms delivery team to create user-friendly digital experiences , applying GDS design standards and patterns while exercising judgement and flexibility to iterate quickly and ensure designs meet user needs. This role offers an opportunity to work in a dynamic, fast-paced environment where your decisions directly influence the usability and efficiency of services. Key Responsibilities: Develop, refine, and implement digital forms using gov.uk Prototype Kit , HTML, and evidence-based user insights, ensuring the interfaces are intuitive, accessible, and visually consistent. Collaborate closely with user researchers, content designers, service designers, developers, policy, and legal teams to align designs with organisational goals and practical constraints. Ensure interfaces allow users to complete tasks quickly and accurately , providing a positive experience while reducing errors and frustration. Adapt services proactively in response to policy, legislative, technology, or user changes , maintaining high standards of design while meeting tight deadlines. Actively participate in workshops and reviews, providing feedback on design decisions and contributing to a culture of continuous improvement and knowledge sharing. Requirements: Proven experience with GDS standards , Prototype Kit, and HTML/CSS basics, with the ability to copy, modify, and integrate code efficiently. Strong interaction design skills , including designing clear user flows, logical task sequences, and accessible interactions for diverse audiences. Comfortable working hybrid , with 2 days on-site in Telford and remaining days remote, while managing multiple priorities and tight timelines. Collaborative, evidence-driven approach to design, with excellent communication skills for translating complex ideas into actionable design solutions. Ability to rapidly learn and adapt , balancing autonomy with team collaboration to deliver high-quality digital journeys under time-sensitive conditions. This is a 6-month hybrid opportunity ideal for designers confident in GDS standards who can combine creativity, evidence-based thinking, and practical execution to deliver high-quality, user-centered digital services. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/04/2026
Contractor
Interaction Designer - 6 months | £61.33/hr Inside IR35 | Hybrid (2 Days in Telford) Join a new digital-design team focused on digitising up to 8 print & post forms into seamless online journeys. You'll collaborate with a larger digital forms delivery team to create user-friendly digital experiences , applying GDS design standards and patterns while exercising judgement and flexibility to iterate quickly and ensure designs meet user needs. This role offers an opportunity to work in a dynamic, fast-paced environment where your decisions directly influence the usability and efficiency of services. Key Responsibilities: Develop, refine, and implement digital forms using gov.uk Prototype Kit , HTML, and evidence-based user insights, ensuring the interfaces are intuitive, accessible, and visually consistent. Collaborate closely with user researchers, content designers, service designers, developers, policy, and legal teams to align designs with organisational goals and practical constraints. Ensure interfaces allow users to complete tasks quickly and accurately , providing a positive experience while reducing errors and frustration. Adapt services proactively in response to policy, legislative, technology, or user changes , maintaining high standards of design while meeting tight deadlines. Actively participate in workshops and reviews, providing feedback on design decisions and contributing to a culture of continuous improvement and knowledge sharing. Requirements: Proven experience with GDS standards , Prototype Kit, and HTML/CSS basics, with the ability to copy, modify, and integrate code efficiently. Strong interaction design skills , including designing clear user flows, logical task sequences, and accessible interactions for diverse audiences. Comfortable working hybrid , with 2 days on-site in Telford and remaining days remote, while managing multiple priorities and tight timelines. Collaborative, evidence-driven approach to design, with excellent communication skills for translating complex ideas into actionable design solutions. Ability to rapidly learn and adapt , balancing autonomy with team collaboration to deliver high-quality digital journeys under time-sensitive conditions. This is a 6-month hybrid opportunity ideal for designers confident in GDS standards who can combine creativity, evidence-based thinking, and practical execution to deliver high-quality, user-centered digital services. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Interaction Designer - 6 months - 2 days per week in Telford - Circa £440 per day inside ir35 Support a digital team in transforming paper-based processes into user-friendly online journeys. Work on multiple services simultaneously, collaborating closely with cross-functional teams including researchers, developers, and stakeholders. Responsibilities include designing intuitive user interactions, applying established design standards, and making pragmatic decisions to deliver effective solutions within tight timelines. Experience with prototyping tools, basic HTML understanding, and a strong focus on user needs and usability is required. Flexible working with occasional in-person collaboration expected. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
02/04/2026
Contractor
Interaction Designer - 6 months - 2 days per week in Telford - Circa £440 per day inside ir35 Support a digital team in transforming paper-based processes into user-friendly online journeys. Work on multiple services simultaneously, collaborating closely with cross-functional teams including researchers, developers, and stakeholders. Responsibilities include designing intuitive user interactions, applying established design standards, and making pragmatic decisions to deliver effective solutions within tight timelines. Experience with prototyping tools, basic HTML understanding, and a strong focus on user needs and usability is required. Flexible working with occasional in-person collaboration expected. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Overview: Tecknuovo is a deliberately different digital consultancy, delivering secure, modern solutions while up skilling client teams to ensure zero long-term dependency. We are seeking a Service Designer to support a public sector client on a live project, focusing on service design blueprinting and validation. You will join an existing team ensuring continuity of delivery while producing key artefacts and insights. The role will run until the end of June/July, where you will be responsible for handing over the completed blueprint and supporting documentation to a subsequent supplier. Essential Skills: Strong experience in Service Design within large public sector or complex organisations. Proven ability to create service blueprints, journey maps, and operational models. Familiarity with Government Digital Service (GDS) standards (highly desirable). Good communication skills suited to a junior to mid-level role. Ability to work effectively with limited stakeholder engagement. Key Responsibilities: Deliver service design blueprinting and validation for an existing service. Produce service blueprints, journey maps, and operational models. Support understanding of the current service and ensure continuity of design work. Document outputs, insights, and findings clearly. Prepare and complete handover of blueprint and insights to a subsequent supplier. Contract Details: Location: Occasional travel as required to Newcastle (every 3 weeks) Contract: Initially a 3 month contract Rate: 450 per day (Inside IR35) Start Date: ASAP
02/04/2026
Contractor
Overview: Tecknuovo is a deliberately different digital consultancy, delivering secure, modern solutions while up skilling client teams to ensure zero long-term dependency. We are seeking a Service Designer to support a public sector client on a live project, focusing on service design blueprinting and validation. You will join an existing team ensuring continuity of delivery while producing key artefacts and insights. The role will run until the end of June/July, where you will be responsible for handing over the completed blueprint and supporting documentation to a subsequent supplier. Essential Skills: Strong experience in Service Design within large public sector or complex organisations. Proven ability to create service blueprints, journey maps, and operational models. Familiarity with Government Digital Service (GDS) standards (highly desirable). Good communication skills suited to a junior to mid-level role. Ability to work effectively with limited stakeholder engagement. Key Responsibilities: Deliver service design blueprinting and validation for an existing service. Produce service blueprints, journey maps, and operational models. Support understanding of the current service and ensure continuity of design work. Document outputs, insights, and findings clearly. Prepare and complete handover of blueprint and insights to a subsequent supplier. Contract Details: Location: Occasional travel as required to Newcastle (every 3 weeks) Contract: Initially a 3 month contract Rate: 450 per day (Inside IR35) Start Date: ASAP
One of the world's largest automotive manufacturers, is currently recruiting for a number of Automotive UX Engineers, Researchers, UI Designers and Animators, to help them develop unique and innovative vehicles. You will support delivery of user testing across digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineers, Researchers, Designers and Animator roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Collaboration with software and design teams, acting as the go-between to realise the creative vision Create models suitable for real-time animation and usage, as well as highly polished visuals renders for use in various applications Act as the UI champion, promoting good design practices and educating where possible Qualifications and skills required for the UX Engineer / Research / Designer / Animator positions may include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency in common research tools Knowledge of user-centred design and interaction Experienced 3D artist with expert knowledge of 3D tools & Animation Ability to convert design visions into working developed models Previous experience as a games developer is desirable Proficient in Figma & Adobe suite including Photoshop, Illustrator, After Effects Experience working as a UI Designer with animation skills in After Effects Background within automotive UX or human machine interaction Passionate designer and animator with experience of bringing visuals to life Understanding of Automotive UX constraints Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the UX / UI roles or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
02/04/2026
Contractor
One of the world's largest automotive manufacturers, is currently recruiting for a number of Automotive UX Engineers, Researchers, UI Designers and Animators, to help them develop unique and innovative vehicles. You will support delivery of user testing across digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineers, Researchers, Designers and Animator roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Collaboration with software and design teams, acting as the go-between to realise the creative vision Create models suitable for real-time animation and usage, as well as highly polished visuals renders for use in various applications Act as the UI champion, promoting good design practices and educating where possible Qualifications and skills required for the UX Engineer / Research / Designer / Animator positions may include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency in common research tools Knowledge of user-centred design and interaction Experienced 3D artist with expert knowledge of 3D tools & Animation Ability to convert design visions into working developed models Previous experience as a games developer is desirable Proficient in Figma & Adobe suite including Photoshop, Illustrator, After Effects Experience working as a UI Designer with animation skills in After Effects Background within automotive UX or human machine interaction Passionate designer and animator with experience of bringing visuals to life Understanding of Automotive UX constraints Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the UX / UI roles or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
01/04/2026
Full time
Job Title Senior Service Designer Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Can you help the UK's biggest government department design stronger services through shared insight, collaboration and a deep understanding of user needs? Do you want to be part of a Design Community that invests in your skills and development? At DWP Digital, you'll design and deliver services that genuinely change lives. We support over 22 million people every day helping people find work, navigate challenging moments, and access the support they need. Our work plays a vital role in delivering the Government's "Get Britain Working" vision, and few organisations offer the chance to use design thinking at such scale, with such meaningful impact. This is more than a design role. It's an opportunity to shape how services are designed across the organisation. You'll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. You'll join a vibrant, open, and collaborative design community that values learning, trust, and practical problem solving. Together, you'll create services that are inclusive, resilient, and ready for the future. We're recruiting Service Designers across three exciting areas: Digital Modernisation and Efficiency & Digital Channels Help us create seamless, multichannel experiences by bringing together technology, data, and operational processes-making things simpler and more connected for citizens and colleagues. Debt Management Shape fair, compassionate, and sustainable approaches to recovering money owed to the department. You'll design services that understand people's circumstances and treat every customer with dignity and respect. Health and Disability Design clear, responsive services that support timely, accurate decisions-ensuring people get the help they need, when they need it. What skills, knowledge and experience will you need? You have substantial experience in designing comprehensive end to end services that address complex operational and organisational challenges. You apply strong user centred and evidence based design expertise to develop services that reflect best practice principles and meet the needs of users, colleagues, and the organisation. You can communicate effectively with a broad range of colleagues and influence stakeholders at multiple levels by clearly articulating the value of service design, your approach, and the reasoning behind key design decisions. You can create and sustain a positive and collaborative working environment that supports effective teamwork within your own team, across the organisation, and within the wider service design community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay from £57,946 - £68,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/04/2026
Full time
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Digital Designer (Motion & Video) We re looking for a Digital Designer (Motion & Video) to join our clients team You ll play a key role in bringing our client brand to life across their website, app, and digital campaigns, with a strong focus on motion design and video content. From product explainers and onboarding animations to scroll-stopping social content, your work will help real people understand and use financial tools with ease. What you ll be doing Creating compelling motion graphics and video content for product explainers, app animations, and digital campaigns Designing short-form animations for our app, website, social media, and paid media Translating scripts and concepts into clear, on-brand, and engaging visual stories Delivering production-ready Lottie animations optimised for smooth handoff to development Contributing to our design system with reusable motion assets and animation best practices Supporting occasional static digital design tasks always with a motion-first mindset What you ll bring Strong skills in Adobe After Effects, Premiere Pro, and other motion tools in the Adobe Suite A solid portfolio of motion design and video projects - creativity, clarity, and user focus are key Basic Figma knowledge - enough to pull assets from our design system and stay aligned (Bonus) Illustration or 3D skills are a plus - but not essential Awareness of atomic design principles and how motion fits into scalable systems The mindset we re after Creative, but consistent - able to work within brand guidelines and bring briefs to life A self-starter - confident owning briefs from start to finish Organised and reliable - comfortable managing your time across multiple workstreams Collaborative - you enjoy sharing ideas, taking feedback, and being part of a team The tools you ll use: Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop) Figma Lottie (for export-ready app animations) (Nice-to-have) Illustration/3D design tools Benefits A paid wellness day, your birthday off, and an optional charity day Flexible hybrid working A friendly, down-to-earth culture that values creativity and personal growth Ongoing learning and development support Interested? Please Click Apply Now! Digital Designer (Motion & Video)
01/04/2026
Full time
Digital Designer (Motion & Video) We re looking for a Digital Designer (Motion & Video) to join our clients team You ll play a key role in bringing our client brand to life across their website, app, and digital campaigns, with a strong focus on motion design and video content. From product explainers and onboarding animations to scroll-stopping social content, your work will help real people understand and use financial tools with ease. What you ll be doing Creating compelling motion graphics and video content for product explainers, app animations, and digital campaigns Designing short-form animations for our app, website, social media, and paid media Translating scripts and concepts into clear, on-brand, and engaging visual stories Delivering production-ready Lottie animations optimised for smooth handoff to development Contributing to our design system with reusable motion assets and animation best practices Supporting occasional static digital design tasks always with a motion-first mindset What you ll bring Strong skills in Adobe After Effects, Premiere Pro, and other motion tools in the Adobe Suite A solid portfolio of motion design and video projects - creativity, clarity, and user focus are key Basic Figma knowledge - enough to pull assets from our design system and stay aligned (Bonus) Illustration or 3D skills are a plus - but not essential Awareness of atomic design principles and how motion fits into scalable systems The mindset we re after Creative, but consistent - able to work within brand guidelines and bring briefs to life A self-starter - confident owning briefs from start to finish Organised and reliable - comfortable managing your time across multiple workstreams Collaborative - you enjoy sharing ideas, taking feedback, and being part of a team The tools you ll use: Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop) Figma Lottie (for export-ready app animations) (Nice-to-have) Illustration/3D design tools Benefits A paid wellness day, your birthday off, and an optional charity day Flexible hybrid working A friendly, down-to-earth culture that values creativity and personal growth Ongoing learning and development support Interested? Please Click Apply Now! Digital Designer (Motion & Video)
SC Cleared Interaction Designer Initial 4 month contract Full time role with 1-2 days p/w in London £475-£500 per day Outside IR35 Late April, early May start iO Associates are working with a UCD and Digital Transformation consultancy to bring on board an SC Cleared Interaction Designer for a 4 month initial contract. Delivering into a Central Government department on a gov.uk service upgrade. Essentials: Experience following and promoting GDS standards Active SC Clearance - must have been active within the last 12 months
01/04/2026
Contractor
SC Cleared Interaction Designer Initial 4 month contract Full time role with 1-2 days p/w in London £475-£500 per day Outside IR35 Late April, early May start iO Associates are working with a UCD and Digital Transformation consultancy to bring on board an SC Cleared Interaction Designer for a 4 month initial contract. Delivering into a Central Government department on a gov.uk service upgrade. Essentials: Experience following and promoting GDS standards Active SC Clearance - must have been active within the last 12 months
Your new role We are looking for a talented Web Developer capable of delivering high-quality, scalable web solutions. This role is ideal for someone who enjoys working across front-end and back-end technologies and, ideally, has hands-on experience with Sitecore CMS.You'll join a collaborative digital team, working on a range of web applications, CMS enhancements, and new feature development. This is an opportunity to influence technical decisions, shape user experiences, and build robust solutions that support business-critical platforms. Develop, maintain, and enhance web applications using C#, .NET, and MVC frameworks. Build dynamic front-end interfaces using Razor, jQuery, LESS/CSS, and modern best practices. Deliver high-quality, scalable Sitecore components, templates, and integrations. Collaborate with designers, testers, and product teams to ensure exceptional user experience and performance. Troubleshoot issues, optimise performance, and contribute to continuous improvement. Participate in code reviews, technical scoping, architecture discussions, and documentation. What you'll need to succeed Strong commercial experience with C#, ASP.NET MVC, and .NET Framework / .NET Core. Solid understanding of Razor. Proficient in jQuery and LESS/CSS. Hands-on experience with Sitecore CMS (Desirable). Good understanding of secure, scalable web application design. Ability to work collaboratively in an Agile environment. What you'll get in return 6-month contract inside IR35 in Liverpool city centre. Competitive day rate based on experience. Hybrid working arrangements (3 days a week in the office). Supportive team environment with opportunities for extensions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Contractor
Your new role We are looking for a talented Web Developer capable of delivering high-quality, scalable web solutions. This role is ideal for someone who enjoys working across front-end and back-end technologies and, ideally, has hands-on experience with Sitecore CMS.You'll join a collaborative digital team, working on a range of web applications, CMS enhancements, and new feature development. This is an opportunity to influence technical decisions, shape user experiences, and build robust solutions that support business-critical platforms. Develop, maintain, and enhance web applications using C#, .NET, and MVC frameworks. Build dynamic front-end interfaces using Razor, jQuery, LESS/CSS, and modern best practices. Deliver high-quality, scalable Sitecore components, templates, and integrations. Collaborate with designers, testers, and product teams to ensure exceptional user experience and performance. Troubleshoot issues, optimise performance, and contribute to continuous improvement. Participate in code reviews, technical scoping, architecture discussions, and documentation. What you'll need to succeed Strong commercial experience with C#, ASP.NET MVC, and .NET Framework / .NET Core. Solid understanding of Razor. Proficient in jQuery and LESS/CSS. Hands-on experience with Sitecore CMS (Desirable). Good understanding of secure, scalable web application design. Ability to work collaboratively in an Agile environment. What you'll get in return 6-month contract inside IR35 in Liverpool city centre. Competitive day rate based on experience. Hybrid working arrangements (3 days a week in the office). Supportive team environment with opportunities for extensions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
UX Researcher (Digital Interaction) £27.24/hr umbrella rate Are you ready to take your career to the next level? This is an exciting opportunity for a UX Researcher (Digital Interaction) to join a forward-thinking organisation that is shaping the future of vehicle engineering. This role offers the chance to work on innovative projects that combine cutting-edge technology with user-centred design principles, all while contributing to the development of exceptional digital experiences. If you thrive in fast-paced, collaborative environments and have a passion for usability testing, this could be the perfect role for you. What You Will Do: - Plan and execute UX testing activities in vehicles and across prototype platforms. - Conduct usability testing across digital interfaces using both qualitative and quantitative methods. - Collaborate with UX Designers to identify friction points and support improvements to usability and flow. - Capture and communicate findings from user studies to internal teams in a concise and practical format. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Support early concept validation as well as final product assessment. What You Will Bring: - Proven experience conducting usability studies and user testing. - A solid understanding of user-centred design principles and interaction. - Confidence in testing physical, digital, and immersive prototypes. - Strong communication skills with the ability to present findings effectively. - A proactive and collaborative mindset, comfortable working in agile delivery environments. As a UX Researcher (Digital Interaction), you will play a vital role in shaping the digital experiences of tomorrow. Your expertise will contribute to the company's vision of creating intuitive and seamless interactions that enhance the user journey. This is your chance to be part of a multidisciplinary team where your insights will directly influence design decisions and product development. Location: This role is based in Gaydon, offering you the chance to work in a hub of innovation within the automotive industry. Interested?: If you're ready to make an impact and bring your UX expertise to a dynamic and inspiring environment, don't wait. Apply now to become a UX Researcher (Digital Interaction) and take the next step in your career! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Digital Experience Specialist - Hybrid 2 days a week in PrestonSalary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint.You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, you'll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What You'll Do - Deliver digital communication improvements that enhance member experience and support business objectives.- Manage CMS workflows and ensure content meets accessibility, compliance and brand standards.- Use Agile tools such as Planner and DevOps to support project delivery.- Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity.- Support and update LPPA websites and portals using WordPress and Umbraco.- Create and optimise digital content for search, engagement and AI-driven platforms.- Use analytics tools to assess user behaviour and make data-driven recommendations.- Plan and deliver email marketing campaigns, including A/B testing and automation.- Monitor industry trends and online search activity to inform content and digital strategy. About You - Experienced in managing CMS platforms such as WordPress or Umbraco.- Strong analytical skills with the ability to turn data into actionable insights.- Working knowledge of UX principles and familiarity with front-end technologies.- Highly organised, proactive, and able to manage multiple priorities.- Creative problem-solver with a forward-thinking approach and interest in AI tools.- Strong stakeholder and communication skills, with excellent attention to detail.- Confident presenting findings and recommendations. Our Values - Doing the right thing- Forward thinking- Working together- Committed to excellence
01/04/2026
Full time
Digital Experience Specialist - Hybrid 2 days a week in PrestonSalary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint.You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, you'll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What You'll Do - Deliver digital communication improvements that enhance member experience and support business objectives.- Manage CMS workflows and ensure content meets accessibility, compliance and brand standards.- Use Agile tools such as Planner and DevOps to support project delivery.- Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity.- Support and update LPPA websites and portals using WordPress and Umbraco.- Create and optimise digital content for search, engagement and AI-driven platforms.- Use analytics tools to assess user behaviour and make data-driven recommendations.- Plan and deliver email marketing campaigns, including A/B testing and automation.- Monitor industry trends and online search activity to inform content and digital strategy. About You - Experienced in managing CMS platforms such as WordPress or Umbraco.- Strong analytical skills with the ability to turn data into actionable insights.- Working knowledge of UX principles and familiarity with front-end technologies.- Highly organised, proactive, and able to manage multiple priorities.- Creative problem-solver with a forward-thinking approach and interest in AI tools.- Strong stakeholder and communication skills, with excellent attention to detail.- Confident presenting findings and recommendations. Our Values - Doing the right thing- Forward thinking- Working together- Committed to excellence
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
01/04/2026
Contractor
Senior UX Researcher £33.98/hr umbrella rate Are you ready to elevate your career as a Senior UX Researcher ? This is your chance to join an innovative company at the forefront of the automotive industry, working on cutting-edge digital in-vehicle experiences. This role offers an inspiring environment where your expertise in user research will directly shape the future of vehicle design and user interaction. With a focus on collaboration, creativity, and excellence, this company provides you with an opportunity to make a real impact while developing your skills further. What You Will Do: - Lead and co-ordinate UX testing across vehicles, simulators, and digital prototypes. - Conduct hands-on research, including study design, moderation, and analysis. - Mentor junior researchers and support their professional development. - Utilise Maze and other industry-standard research and survey tools to design and analyse studies. - Collaborate closely with designers and product teams to define research needs and translate findings into actionable recommendations. - Manage testing logistics and ensure high standards of research quality. What You Will Bring: - Strong experience in user research and usability testing, including in-person moderated studies. - Proven ability to run studies across a range of prototype fidelities. - Proficiency with Maze and common research tools such as Qualtrics, UserTesting, and Optimal Workshop. - Excellent communication and organisational skills. - A full UK driving licence and the legal right to work in the UK, ensuring regular on-site working due to secure prototype access. This company is committed to delivering exceptional digital experiences that enhance the lives of its customers. By joining as a Senior UX Researcher, you will play a pivotal role in ensuring that every design decision is informed by robust research and user insights. The company values innovation, collaboration, and dedication, creating an environment where your expertise will thrive and contribute to ground-breaking advancements in the automotive industry. Location: This position is based in Gaydon, offering you the chance to work on-site several days per week in a secure and dynamic environment. Interested?: If you're ready to drive innovation and shape the future of digital in-vehicle experiences, apply today for the Senior UX Researcher role. Don't miss this opportunity to make your mark in an exciting and forward-thinking company! This role is Inside IR3 Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
