11 jobs found

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Leeds / Bradford With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Job Details We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Required DBS Enhanced Disclosure and Barring Service (DBS) check is required for this role. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants must disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - North Wales & Northwest England Job Summary Location North Wales & Northwest England: Chester, Llandudno, Crew, Warrington, Wigan & Liverpool With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Job Details We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and experience required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload Full, clean driving licence We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. SC Clearance For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. See these links for more information: National security vetting: clearance levels - GOV.UK and SC - Guidance Pack for Applicants - GOV.UK. Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts Equality and Diversity At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Legal and Privacy Privacy Notice: By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to the privacy policy.

Temp 6 Months - Lead Technician, Desktop SupportApplyremote type: Hybridlocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R6899 Who We Are:Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in patients with Prader-Willi syndrome, endometriosis\ and uterine fibroids\ , as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit and follow the company on LinkedIn, X, Facebook and YouTube. ( \ in collaboration with AbbVie ) About the Role:Deploy and maintain the end user computing environment for our employees based in Europe (mainly in London, UK and Basel, Switzerland). Build new hire PCs, mobile devices, and resolve cloud-based issues. Mentor junior technicians, contractors, and temporary workers. For highly complex issues that require other teams to resolve, coordinate with those teams to resolve and close tickets. May also include supporting the Audio Visual (AV) and associated IT services for the Company such as ensuring that all AV requirements requested by internal customers are met and providing AV/IT technical assistance to the customer as required. This role is onsite with a requirement to be in our London office 3 days a week.\_ Your Contributions (include, but are not limited to): Act as the primary IT contact for all UK based employees supporting all requests from inception to resolution or coordination with another team Supporting other locations if needed Work advanced level support tickets Mentor junior technicians, contractors, and temporary workers Complete highly complex and\or technical projects Install and configure computer hardware, software, systems, phones, mobile devices, and printers Work with vendors and business partners to setup and troubleshoot lab equipment Test new technology and provide feedback and recommendations Setup new hire systems and equipment Support business applications Provision new mobile devices from the corporate account Monitor and maintain cloud applications including Office 365 Respond in a timely manner to service issues and requests Provide technical support across the company (in person or over the phone) Notate all work in service-now ticketing system Repair and replace equipment as necessary Assist with Ergonomic requests Assist in setting up equipment for special events as needed. Other duties as required May also include AV Support such as: Under direct supervision, work on assignments that may be complex in nature where technical know-how and initiative are required to resolve problems. May provide input to recommendations in providing AV and associated IT (information technology) support to all levels of the company Provide support for conference room setup, audio/video conferencing, and other audio/visual and associated IT related tasks as necessary Perform scheduled maintenance of all audio-visual equipment including software and firmware updates including built in personal computer devices Conduct consistent, frequent inspection of all conference rooms to ensure they are in good working order for daily scheduled meetings Maintain and document inventory of software, supplies, and equipment Maintain and validate all AV cabling (standardize and label each connection) and associated IT equipment Interact with outside vendors to obtain warranty repairs and technical support Requirements: L3 qualification or equivalent and 6+ years of related experience as an IT support specialist OR BS/BA in Computer Science or technical field and 4+ years of related experience as an IT support specialist Complete understanding of Microsoft Windows 7 and 10 operating system Advanced knowledge and support of cloud applications including Office 365 Ability to lift and carry heavy equipment Ability to maintain professional attitude under high demand situations Works with technical teams and uses accumulated high-level technical knowledge and judgment to solve problems encountered in a fast-paced environment Expert with iPhone and iPad setup and support Has developed specialized skills through job-related training and considerable on-the-job experience Applies in-depth skills and understanding in multiple processes and procedures to carry out assignments or has developed these skills in a single area Demonstrated problem solving skills Exceptional oral and written communication skills Strong interpersonal skill with the ability to work with various team members and maintain a positive attitude

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - North Wales & Northwest England Location: North Wales & Northwest England: Chester, Llandudno, Crew, Warrington, Wigan & Liverpool Job Summary ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload Full, clean driving licence We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. SC CLEARANCE: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. See these links for more information National security vetting: clearance levels - GOV.UK and SC - Guidance Pack for Applicants - GOV.UK BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy

Field Service IT Technician - Leeds / Bradford With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Job Details We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Required DBS Enhanced Disclosure and Barring Service (DBS) check is required for this role. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants must disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Manchester With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! JOB DETAILS We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes