Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
23/12/2025
Full time
The advert:
Cardiff Metropolitan University is embarking on an exciting journey to procure and implement a new student records system - an initiative that will shape the future of how we support our students. As part of this transformational programme, we’re recruiting a Lead Technical Architect to play a pivotal role in delivering and shaping this change.
As the subject matter expert, you’ll guide the IT technical implementation of the new system, from shaping procurement decisions, through to implementation and delivery. Using your experience, you’ll provide expert guidance and technical oversight across all systems linked to the student record system’s programme of work, whilst creating an architectural framework that supports future innovation and a culture of learning and cohesiveness.
Working collaboratively with the Programme Manager and cross functional teams, you’ll ensure the system meets current needs and those of the emerging future. You’ll collaborate with stakeholders to define non-functional requirements and ensure alignment with business needs.
As part of your role, you’ll
Lead the technical architecture design including system integration, data models, security protocols, and infrastructure.
Provide technical and strategic direction across systems within or integrated with the student records programme.
Oversee migration of legacy data, ensuring data integrity, minimal disruption, and adherence to data protection regulations.
Produce technical documentation including presentations, reports, High and Low-level architecture documents and other documentation on digital solutions.
Take responsibility for team management, development, and well-being, offering initiatives that foster continuous professional growth for themselves and team members.
What you’ll bring
With demonstrable experience as a Technical Architect overseeing enterprise-level system implementations in complex organisational environments, you’ll bring a proven ability to engage effectively with business representatives and senior stakeholders.
You’ll have led the technical aspects of large-scale projects, including risk mitigation and stakeholder engagement, and possess a solid technical foundation with deep understanding of the systems development life-cycle and the complexities that arise from initial concept through to delivery and support.
In addition, you’ll bring
Experience leading cross-functional teams or contributing to enterprise-wide IT strategies.
Aptitude for problem-solving, with knowledge of problem-solving methodologies.
Ability to analyse complex problems, facilitate workshops, and produce clear architectural designs from conceptual to detailed levels.
Proven communication skills, with the ability to engage both technical and non-technical audiences.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
Annual leave of 35 days, plus 12 bank holiday / concessionary days
Membership of the Local Government Pension Scheme with generous monthly contributions.
Excellent family friendly policies – take a look on our Policy Hub page.
Opportunities to learn and develop your skills with access to library and digital services facilities.
Excellent sports and fitness facilities with subsidised membership.
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Hywel Bufton, Head of Digital Services on hrbufton@cardiffmet.ac.uk .
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
08/12/2025
Full time
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Role: IT Network & Cyber Security Manager
Location: Ashton-under-Lyne
Salary: £56,411 - £61,158 per annum
Benefits: Car Allowance, Pension, Occupational Sick Pay, BHSF Health Membership
About the Role:
We are seeking an experienced and motivated IT Network & Cyber Security Manager, who will take a proactive approach to safeguarding information assets, managing risks, leading incident response, and driving continual improvement of the Group’s cyber security and network posture.
You will collaborate with internal stakeholders, executive leaders, and third-party suppliers to deliver secure, scalable, and compliant technology services.
About the department:
All of Jigsaw's essential services rely on quality information, systems and technology supported by the 50 members of the IT department. Working to a brand-new IT Strategy, the team has exciting challenges like enabling colleagues to work effectively from anywhere, automating processes and improving digital services for our customers, whilst always improving security.
The team is also innovating in its ways of working, ensuring transparency, a keen focus on outcomes and faster delivery of benefits to the business.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Why Join Jigsaw?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If this sounds like the perfect job for you then don’t hesitate to apply now!
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Technical Sales & Applications Engineer £40,000 - £45,000 + brilliant benefits Permanent Chesterfield, DerbyshireAre you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise?This is an exciting opportunity to join a well-established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe. About the Role We're looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You'll provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio.You'll also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery. What You'll Bring Education / Experience A degree in Mechanical or Electrical Engineering (4-year degree preferred), or5+ years' experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems Technical Skills 0-2 years of application engineering experience (entry-level considered with the correct degree)Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawingsUnderstanding of electrical drawings (advantageous)Proficiency with Microsoft Office (Word, Excel, PowerPoint)AutoCAD experience is beneficialFull, clean UK driving licence Personal Skills Highly organised self-starter with excellent communication skillsAble to explain complex technical concepts to non-technical audiencesStrong problem-solving and analytical thinkingConfident building long-term customer relationships Product Areas You'll Work With Halogenated Drug Recovery (HDR)Central Destruction Units (CDU)Abatement SystemsMechanical Space Products (Air & Vacuum systems) Key Responsibilities Technical Sales Support Provide expert product knowledge during sales cyclesDeliver technical demonstrations, POCs and POVsAct as a technical advisor to internal sales teams Customer Engagement Offer hands-on support with system installations and troubleshootingCommunicate technical solutions clearly and professionallyBuild customer confidence through reliable, evidence-based guidance Collaboration & Reporting Work closely with the Area Sales ManagerLiaise with the Business Line Manager and Global Product Manager for product development and validationProvide customer-driven feedback to support ongoing product improvement Project & Installation Support (UK & EU) Coordinate project documentation for field installationsTrack components, equipment and supplier deliveriesSupport system layout drawings and design requirementsManage quotes and spare parts for customers and suppliers What Success Looks Like Customers feel confident in the product's performanceSales processes run more smoothly with fewer technical barriersProduct development benefits from real-world customer input What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/03/2026
Full time
Technical Sales & Applications Engineer £40,000 - £45,000 + brilliant benefits Permanent Chesterfield, DerbyshireAre you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise?This is an exciting opportunity to join a well-established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe. About the Role We're looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You'll provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio.You'll also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery. What You'll Bring Education / Experience A degree in Mechanical or Electrical Engineering (4-year degree preferred), or5+ years' experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems Technical Skills 0-2 years of application engineering experience (entry-level considered with the correct degree)Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawingsUnderstanding of electrical drawings (advantageous)Proficiency with Microsoft Office (Word, Excel, PowerPoint)AutoCAD experience is beneficialFull, clean UK driving licence Personal Skills Highly organised self-starter with excellent communication skillsAble to explain complex technical concepts to non-technical audiencesStrong problem-solving and analytical thinkingConfident building long-term customer relationships Product Areas You'll Work With Halogenated Drug Recovery (HDR)Central Destruction Units (CDU)Abatement SystemsMechanical Space Products (Air & Vacuum systems) Key Responsibilities Technical Sales Support Provide expert product knowledge during sales cyclesDeliver technical demonstrations, POCs and POVsAct as a technical advisor to internal sales teams Customer Engagement Offer hands-on support with system installations and troubleshootingCommunicate technical solutions clearly and professionallyBuild customer confidence through reliable, evidence-based guidance Collaboration & Reporting Work closely with the Area Sales ManagerLiaise with the Business Line Manager and Global Product Manager for product development and validationProvide customer-driven feedback to support ongoing product improvement Project & Installation Support (UK & EU) Coordinate project documentation for field installationsTrack components, equipment and supplier deliveriesSupport system layout drawings and design requirementsManage quotes and spare parts for customers and suppliers What Success Looks Like Customers feel confident in the product's performanceSales processes run more smoothly with fewer technical barriersProduct development benefits from real-world customer input What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cloud Infrastructure ManagerEpsom, Surrey, KT17£70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You'll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation's digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.
03/03/2026
Full time
Cloud Infrastructure ManagerEpsom, Surrey, KT17£70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You'll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation's digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.
IT Manager Location: Guildford (Hybrid Working Available) An exciting opportunity has arisen for an innovative and forward-thinking IT Manager to lead the IT function and ensure the seamless delivery of IT services across the business. This role will oversee end-to-end IT service delivery, supporting engineering teams and wider business operations across on-premise and cloud environments. You will take ownership of the IT strategy and roadmap, manage budgets, lead a high-performing team, and ensure systems remain secure, scalable and aligned with current and emerging technologies. Key Responsibilities Team Leadership Lead and manage the IT department, including recruitment, performance management, development, mentoring and wellbeing. Build a culture of collaboration, continuous improvement and customer-focused service delivery. Ensure appropriate resourcing, capability and planning to deliver IT services across engineering, production and wider business functions. Proactively manage workload planning and resolve resource constraints or shifting priorities. IT Service Management Develop and maintain IT strategy and roadmaps aligned with business goals. Manage budgets, ensuring strong financial control and reporting. Act as a senior technology advisor, providing regular updates to senior leadership. Ensure the availability, performance, reliability, security and scalability of IT systems, networks and applications across hybrid infrastructure. Maintain compliance with key standards and regulations including GDPR, ISO 9001, ISO 27001 and Cyber Essentials Plus . Ensure all services and applications are licensed, maintained and kept up to date. Deliver high-quality IT support and service delivery aligned to ITIL best practice. Out of Hours Support Coordinate effective communication and resolution of issues during out-of-hours support and service calls. Stakeholder Management Work closely with internal stakeholders across engineering, projects, production and sales to align IT priorities. Conduct regular service reviews and provide reporting ahead of key meetings, demonstrating performance against KPIs, SLAs and contractual obligations. Risk & Incident Management Develop and maintain risk management strategies to minimise service disruption. Lead incident response and ensure timely resolution, minimal business impact and clear communication. Ensure outages and performance issues are handled effectively within agreed service levels. Continuous Improvement & Projects Identify opportunities to improve service delivery processes, tools and operational efficiency. Drive improvements through best practice and emerging technologies. Oversee IT projects from initiation through to delivery. Bids, Proposals & Contract Management Provide technical and commercial input into proposals for new missions. Support customer contract negotiations and extension proposals. Ensure services meet contractual and security obligations. Manage supplier relationships including MSPs and third-party vendors, negotiating service levels where required. Required Experience Proven experience working in an IT Manager position. Strong experience managing budgets, vendors and IT projects . Experience supporting and maintaining hybrid IT environments (on-premise and cloud). Qualifications / Skills Degree in Computing / Information Security (or equivalent experience). ITIL, CISA or CISSP beneficial but not essential. Must be able to attain and maintain National Security Vetting (minimum SC level) . Strong technical IT background with a strategic mindset. Proven leadership and people management experience. Strong communication skills with the ability to influence stakeholders at all levels. Highly organised with excellent project and time management skills. Strong analytical and problem-solving abilities. Customer-focused and able to manage technical relationships confidently. Results-driven, adaptable and comfortable working in fast-paced environments. Ability to view technology as a business enabler, not a blocker.
03/03/2026
Full time
IT Manager Location: Guildford (Hybrid Working Available) An exciting opportunity has arisen for an innovative and forward-thinking IT Manager to lead the IT function and ensure the seamless delivery of IT services across the business. This role will oversee end-to-end IT service delivery, supporting engineering teams and wider business operations across on-premise and cloud environments. You will take ownership of the IT strategy and roadmap, manage budgets, lead a high-performing team, and ensure systems remain secure, scalable and aligned with current and emerging technologies. Key Responsibilities Team Leadership Lead and manage the IT department, including recruitment, performance management, development, mentoring and wellbeing. Build a culture of collaboration, continuous improvement and customer-focused service delivery. Ensure appropriate resourcing, capability and planning to deliver IT services across engineering, production and wider business functions. Proactively manage workload planning and resolve resource constraints or shifting priorities. IT Service Management Develop and maintain IT strategy and roadmaps aligned with business goals. Manage budgets, ensuring strong financial control and reporting. Act as a senior technology advisor, providing regular updates to senior leadership. Ensure the availability, performance, reliability, security and scalability of IT systems, networks and applications across hybrid infrastructure. Maintain compliance with key standards and regulations including GDPR, ISO 9001, ISO 27001 and Cyber Essentials Plus . Ensure all services and applications are licensed, maintained and kept up to date. Deliver high-quality IT support and service delivery aligned to ITIL best practice. Out of Hours Support Coordinate effective communication and resolution of issues during out-of-hours support and service calls. Stakeholder Management Work closely with internal stakeholders across engineering, projects, production and sales to align IT priorities. Conduct regular service reviews and provide reporting ahead of key meetings, demonstrating performance against KPIs, SLAs and contractual obligations. Risk & Incident Management Develop and maintain risk management strategies to minimise service disruption. Lead incident response and ensure timely resolution, minimal business impact and clear communication. Ensure outages and performance issues are handled effectively within agreed service levels. Continuous Improvement & Projects Identify opportunities to improve service delivery processes, tools and operational efficiency. Drive improvements through best practice and emerging technologies. Oversee IT projects from initiation through to delivery. Bids, Proposals & Contract Management Provide technical and commercial input into proposals for new missions. Support customer contract negotiations and extension proposals. Ensure services meet contractual and security obligations. Manage supplier relationships including MSPs and third-party vendors, negotiating service levels where required. Required Experience Proven experience working in an IT Manager position. Strong experience managing budgets, vendors and IT projects . Experience supporting and maintaining hybrid IT environments (on-premise and cloud). Qualifications / Skills Degree in Computing / Information Security (or equivalent experience). ITIL, CISA or CISSP beneficial but not essential. Must be able to attain and maintain National Security Vetting (minimum SC level) . Strong technical IT background with a strategic mindset. Proven leadership and people management experience. Strong communication skills with the ability to influence stakeholders at all levels. Highly organised with excellent project and time management skills. Strong analytical and problem-solving abilities. Customer-focused and able to manage technical relationships confidently. Results-driven, adaptable and comfortable working in fast-paced environments. Ability to view technology as a business enabler, not a blocker.
We're partnering with a fast-growing sports/entertainment business to hire a Senior Backend Engineer with hands-on experience in HubSpot and complex backend systems. This is a 6-month contract, outside IR35, with potential for extension or permanent conversion. The Role You'll take full ownership of the Commercial Data Manager (CDM) platform and the HubSpot ecosystem, bringing previously external-managed systems fully in-house. This role combines backend development, integrations, and stakeholder collaboration, giving you real technical leadership and system ownership from day one. Key Responsibilities: Lead the CDM platform (70%) and HubSpot system (30%) Take over HubSpot maintenance, expansion, and integrations Collaborate closely with commercial stakeholders to implement new fields/features Mentor engineers and shape team practices Drive architecture and integration decisions across multiple services Team Environment: Distributed across UK & Poland Key stakeholders: Architect, Engineering leadership, Delivery, Commercial team Hybrid environment with flexible UK/EU remote options; Holborn office optional Required Skills & Experience Must-have: Node.js / TypeScript / JavaScript in production Experience with large, complex backend systems Cloud experience (preferably AWS; GCP/Azure also fine) System design & architecture experience Integration-heavy environments Previous HubSpot experience essential Priority Skills: Mentorship, leadership, and architecture thinking Collaboration with product and engineering stakeholders Scaling complex backend systems Nice-to-have: DevOps/SRE awareness High-scale platforms (gaming, sports, fintech, marketplaces) Experience with complex workflows or multi-service integrations Experience Level: 6-8+ years, hands-on senior engineer Soft Skills & Culture Fit Strong communication and collaboration skills Leadership mindset, proactive and solution-focused Can explain technical decisions clearly Commercial awareness and creative problem solving Avoid: Strong technically but poor communication Purely task-focused, non-proactive contractors Contract & Logistics Length: 6 months (potential to extend or perm conversion) Rate: £575/day (Outside IR35) Start: ASAP Remote UK/EU (Holborn optional)
03/03/2026
Contractor
We're partnering with a fast-growing sports/entertainment business to hire a Senior Backend Engineer with hands-on experience in HubSpot and complex backend systems. This is a 6-month contract, outside IR35, with potential for extension or permanent conversion. The Role You'll take full ownership of the Commercial Data Manager (CDM) platform and the HubSpot ecosystem, bringing previously external-managed systems fully in-house. This role combines backend development, integrations, and stakeholder collaboration, giving you real technical leadership and system ownership from day one. Key Responsibilities: Lead the CDM platform (70%) and HubSpot system (30%) Take over HubSpot maintenance, expansion, and integrations Collaborate closely with commercial stakeholders to implement new fields/features Mentor engineers and shape team practices Drive architecture and integration decisions across multiple services Team Environment: Distributed across UK & Poland Key stakeholders: Architect, Engineering leadership, Delivery, Commercial team Hybrid environment with flexible UK/EU remote options; Holborn office optional Required Skills & Experience Must-have: Node.js / TypeScript / JavaScript in production Experience with large, complex backend systems Cloud experience (preferably AWS; GCP/Azure also fine) System design & architecture experience Integration-heavy environments Previous HubSpot experience essential Priority Skills: Mentorship, leadership, and architecture thinking Collaboration with product and engineering stakeholders Scaling complex backend systems Nice-to-have: DevOps/SRE awareness High-scale platforms (gaming, sports, fintech, marketplaces) Experience with complex workflows or multi-service integrations Experience Level: 6-8+ years, hands-on senior engineer Soft Skills & Culture Fit Strong communication and collaboration skills Leadership mindset, proactive and solution-focused Can explain technical decisions clearly Commercial awareness and creative problem solving Avoid: Strong technically but poor communication Purely task-focused, non-proactive contractors Contract & Logistics Length: 6 months (potential to extend or perm conversion) Rate: £575/day (Outside IR35) Start: ASAP Remote UK/EU (Holborn optional)
Senior Test Automation Engineer Location: Wellington (Somerset) Hybrid, 1 day a week in-office Job Type: Full-time Salary: Up to £57,000 Join our client as a Senior Test Automation Engineer and take a pivotal role in providing technical leadership in the design, development, and evolution of scalable, maintainable, and secure test automation frameworks. Collaborate with the Testing Manager to shape the technical direction of our testing strategy, mentor team members, and drive high-quality software delivery aligned with business goals. Day-to-day of the role: Framework Development and Tooling Lead the design, development, and maintenance of scalable and secure test automation frameworks using Playwright with TypeScript. Drive enhancements and refactors to ensure long-term maintainability and performance. Contribute to internal tooling and libraries to extend test capabilities. Testing Strategy and Planning Collaborate with the Testing Manager to define and evolve test strategies aligned with delivery milestones and business priorities. Ensure technically sound and feasible test coverage through cross-functional collaboration. Mentor team members on reusable test design patterns and strategic approaches. Automation Strategy and Technical Direction Set strategic guidelines for automation versus manual testing. Co-author the automation roadmap and align test architecture with product goals. Evaluate and pilot emerging tools and technologies to drive innovation. CI/CD Integration & Test Reporting Engineer and maintain CI/CD pipelines with optimised test stages and quality gates. Define and track key quality metrics and share insights. Mentoring and Coaching Mentor team members in technical excellence, communication, and career development. Deliver structured training and foster a culture of continuous learning. Leverage escalations as opportunities to coach team members, promote ownership, and drive process improvements. Required Skills & Qualifications: Demonstrated expertise in Playwright with TypeScript, ideally gained through working on complex automation projects in a senior or lead capacity. Proven experience designing and building scalable test automation frameworks covering frontend, backend, and API layers. Deep understanding of CI/CD pipelines and test integration. Experience with secure coding and testing practices. ISTQB Certified Tester Foundation Level (CTFL). Strong experience with agile methodologies, preferably Scrum, and cross-functional collaboration. Excellent leadership, mentoring, and coaching skills. Proven ability to work independently and communicate progress effectively. Excellent organisational skills, attention to detail, and a clear and confident communication style. Desirable Experience: Understanding of a range of test automation frameworks, such as Cypress, Selenium, or equivalent tools. Integrating test automation results with test management and reporting tools such as TestRail. A higher level ISTQB certification (e.g., Advanced Test Automation Engineer).
03/03/2026
Full time
Senior Test Automation Engineer Location: Wellington (Somerset) Hybrid, 1 day a week in-office Job Type: Full-time Salary: Up to £57,000 Join our client as a Senior Test Automation Engineer and take a pivotal role in providing technical leadership in the design, development, and evolution of scalable, maintainable, and secure test automation frameworks. Collaborate with the Testing Manager to shape the technical direction of our testing strategy, mentor team members, and drive high-quality software delivery aligned with business goals. Day-to-day of the role: Framework Development and Tooling Lead the design, development, and maintenance of scalable and secure test automation frameworks using Playwright with TypeScript. Drive enhancements and refactors to ensure long-term maintainability and performance. Contribute to internal tooling and libraries to extend test capabilities. Testing Strategy and Planning Collaborate with the Testing Manager to define and evolve test strategies aligned with delivery milestones and business priorities. Ensure technically sound and feasible test coverage through cross-functional collaboration. Mentor team members on reusable test design patterns and strategic approaches. Automation Strategy and Technical Direction Set strategic guidelines for automation versus manual testing. Co-author the automation roadmap and align test architecture with product goals. Evaluate and pilot emerging tools and technologies to drive innovation. CI/CD Integration & Test Reporting Engineer and maintain CI/CD pipelines with optimised test stages and quality gates. Define and track key quality metrics and share insights. Mentoring and Coaching Mentor team members in technical excellence, communication, and career development. Deliver structured training and foster a culture of continuous learning. Leverage escalations as opportunities to coach team members, promote ownership, and drive process improvements. Required Skills & Qualifications: Demonstrated expertise in Playwright with TypeScript, ideally gained through working on complex automation projects in a senior or lead capacity. Proven experience designing and building scalable test automation frameworks covering frontend, backend, and API layers. Deep understanding of CI/CD pipelines and test integration. Experience with secure coding and testing practices. ISTQB Certified Tester Foundation Level (CTFL). Strong experience with agile methodologies, preferably Scrum, and cross-functional collaboration. Excellent leadership, mentoring, and coaching skills. Proven ability to work independently and communicate progress effectively. Excellent organisational skills, attention to detail, and a clear and confident communication style. Desirable Experience: Understanding of a range of test automation frameworks, such as Cypress, Selenium, or equivalent tools. Integrating test automation results with test management and reporting tools such as TestRail. A higher level ISTQB certification (e.g., Advanced Test Automation Engineer).
LondonEnd User Support Lead Overview A global FTSE250 financial services company (1,500+ users across 60+ locations) is seeking an experienced End User Support Lead to join the EMEA IT team in London. You'll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region. Role & Responsibilities Lead the End User Support function for EMEA, managing incidents and service requests. Maintain service standards across all queues, ensuring timely assignment and resolution. Own and meet KPIs/CSFs aligned with IT strategy. Mentor, coach and develop the support team; ensure succession plans and training programmes are in place. Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage expectations and deliver solutions. Maintain clear ticketing and knowledgebase documentation in ServiceNow. Promote best practice in technology adoption and use. Identify trends, risks and potential problems with the IT Manager. Ensure hardware, peripherals and software are operational and well maintained. Support and champion global IT policies (security, usage, incident management, data handling). Act as first point of escalation for EMEA support issues. Drive service improvement initiatives locally and globally, fostering a culture of learning and knowledge sharing. 70/30 hands-on vs. leadership responsibilities. Essential Skills & Experience Proven experience leading an IT Support or End User Support team. Strong ServiceNow ITSM knowledge. Customer-focused with excellent communication and problem solving skills. Ability to manage high volumes, multitask, and stay calm under pressure. Self motivated, adaptable and team oriented. Solid understanding of Microsoft 365, Teams, SharePoint, OneDrive, Exchange. Active Directory & Azure AD administration skills. Fast learner with a commitment to continuous development. Willingness to work outside core hours when required. Desirable ServiceNow ITSM CUCM CCST Cisco AMP Call centre tools Package £60-70k base salary Up to 20% annual bonus Stakeholder pension (up to 10% employer contribution) Free lunch + subsidised breakfast Annual pay review Private healthcare Comprehensive benefits package
03/03/2026
Full time
LondonEnd User Support Lead Overview A global FTSE250 financial services company (1,500+ users across 60+ locations) is seeking an experienced End User Support Lead to join the EMEA IT team in London. You'll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region. Role & Responsibilities Lead the End User Support function for EMEA, managing incidents and service requests. Maintain service standards across all queues, ensuring timely assignment and resolution. Own and meet KPIs/CSFs aligned with IT strategy. Mentor, coach and develop the support team; ensure succession plans and training programmes are in place. Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage expectations and deliver solutions. Maintain clear ticketing and knowledgebase documentation in ServiceNow. Promote best practice in technology adoption and use. Identify trends, risks and potential problems with the IT Manager. Ensure hardware, peripherals and software are operational and well maintained. Support and champion global IT policies (security, usage, incident management, data handling). Act as first point of escalation for EMEA support issues. Drive service improvement initiatives locally and globally, fostering a culture of learning and knowledge sharing. 70/30 hands-on vs. leadership responsibilities. Essential Skills & Experience Proven experience leading an IT Support or End User Support team. Strong ServiceNow ITSM knowledge. Customer-focused with excellent communication and problem solving skills. Ability to manage high volumes, multitask, and stay calm under pressure. Self motivated, adaptable and team oriented. Solid understanding of Microsoft 365, Teams, SharePoint, OneDrive, Exchange. Active Directory & Azure AD administration skills. Fast learner with a commitment to continuous development. Willingness to work outside core hours when required. Desirable ServiceNow ITSM CUCM CCST Cisco AMP Call centre tools Package £60-70k base salary Up to 20% annual bonus Stakeholder pension (up to 10% employer contribution) Free lunch + subsidised breakfast Annual pay review Private healthcare Comprehensive benefits package
Grow Your Career as a Business Analyst with a Top-Tier Technology Partner. Job Overview: Role Title: Java Full stack developer Location: Knutsford Duration: 31/12/2026 Pay Rates: £318/day MUST BE PAYE THROUGH UMBRELLA Days on site: 2-3 Role Description: Experience expected: 6+ yearsBasic/ Essential Qualifications: Strong experience in Java (version 17+) software development including Spring Boot framework (version 3+) with strong core Java skills including but not limited to Generics, OOPS, Collections, Multithreading, I/O, Streams, REST, and JPA Strong knowledge of Microservice development using Spring Boot Strong knowledge of Camunda BPM 8+ and BPMN and DMN Knowledge of web front-end development using HTML5, TypeScript and React Js 16+ or Angular 10+ Proficient in reading, writing and debugging multithreaded Java code Hands-on experience in enterprise design patterns and web architectures Experience of memory and performance profiling Pub/sub Middleware experience (e.g. Kafka, MQ) Tools experience - JIRA, GIT, IntelliJ IDEA, Gitlab and Docker Strong experience in AWS services such as Lamda, Step function and IAM Proficiency in unit testing (Junit 4/5), Karma or Jest, code quality metrics & BDD and TDD approaches. Strong knowledge of relational databases (ideally MS SQL server DB) Strong communication, problem-solving and critical thinking skills with the ability to understand complex problems and translate them into solutions. Experience with technologies supporting development, continuous integration, automated testing and deployment Working experience in Agile Methodology. Desirable skillsets/ good to have: Knowledge and experience with OpenShift and other cloud-based solutions is a plus. Structured approach to problem-solving and ability to manage parallel streams of work. Good interpersonal and written/oral communications skills. Purpose of the role To design, develop, review and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/03/2026
Contractor
Grow Your Career as a Business Analyst with a Top-Tier Technology Partner. Job Overview: Role Title: Java Full stack developer Location: Knutsford Duration: 31/12/2026 Pay Rates: £318/day MUST BE PAYE THROUGH UMBRELLA Days on site: 2-3 Role Description: Experience expected: 6+ yearsBasic/ Essential Qualifications: Strong experience in Java (version 17+) software development including Spring Boot framework (version 3+) with strong core Java skills including but not limited to Generics, OOPS, Collections, Multithreading, I/O, Streams, REST, and JPA Strong knowledge of Microservice development using Spring Boot Strong knowledge of Camunda BPM 8+ and BPMN and DMN Knowledge of web front-end development using HTML5, TypeScript and React Js 16+ or Angular 10+ Proficient in reading, writing and debugging multithreaded Java code Hands-on experience in enterprise design patterns and web architectures Experience of memory and performance profiling Pub/sub Middleware experience (e.g. Kafka, MQ) Tools experience - JIRA, GIT, IntelliJ IDEA, Gitlab and Docker Strong experience in AWS services such as Lamda, Step function and IAM Proficiency in unit testing (Junit 4/5), Karma or Jest, code quality metrics & BDD and TDD approaches. Strong knowledge of relational databases (ideally MS SQL server DB) Strong communication, problem-solving and critical thinking skills with the ability to understand complex problems and translate them into solutions. Experience with technologies supporting development, continuous integration, automated testing and deployment Working experience in Agile Methodology. Desirable skillsets/ good to have: Knowledge and experience with OpenShift and other cloud-based solutions is a plus. Structured approach to problem-solving and ability to manage parallel streams of work. Good interpersonal and written/oral communications skills. Purpose of the role To design, develop, review and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are searching for a hybrid-working Product Owner , Product Manager or Product Leader to join a market leading software solution business, someone to be accountable for the development and delivery of a complex software application and solution. The role is offered as hybrid-working - you will be required in the office 2-days per week. The client's office is based near to Exeter in East Devon so you MUST therefore be located a commutable distance from the area to be considered for the role, or you will be in a position to relocate to the area. Please note, this is NOT a remote role. With a technical product delivery background or experience gained from working within Healthcare, the NHS or a Primary Care setting as a Practice Administrato r, Product Owner or a Product Manager , you will have in-depth workflow experience.Any experience of software solutions and applications across hospitals, GP practices, pharmacies and wider healthcare systems would be a distinct advantage but is NOT essential. As a Product Owner, Product Manager or Product Lead you will collaborate with the various internal and external stakeholders and a cross-functional Solution Team to identify market needs, develop user-centric solutions and coordinate product delivery. You will take ownership of backlog and delivery for a B2B SaaS clinical support product used by healthcare teams and professionals to make time-critical and safety-critical decisions. You will promote a product-led approach, you will engage directly with customers and identify opportunities to deliver innovative solutions that directly address customer needs. You will be responsible for: - Developing a product roadmap that reflect the end-to-end value of the product. Managing product feature requests and bug fix backlogs. Communicating product concepts and design ideas to internal and external stakeholders. Ensuring products are responsive to customer needs. Evaluating the success of new product releases and evidence the associated value. You will be responsible for communicating and collaborating with internal and external stakeholders to elicit exact requirements and determine priorities. You will partner with engineering and UX from discovery through to delivery cover areas including, problem framing, solution and release. You will turn insights into clear requirements, user stories, acceptance criteria, and release notes. You will use AI tools responsibly to improve productivity. To join our client as a Product Owner / Product Manager you require the following: - Experience working as a Product Owner, Product Manager, Product Lead or Primary Care Practice Administrator. Excellent analytical and research skills. A curious mindset and desire to engage with market stakeholders to understand problems. Strong problem-solving abilities and strong research and discovery skills. Excellent listening, verbal and written communication skills. Strong influencing and negotiation skills when dealing with key stakeholders, both internally and externally. It would be beneficial to have experience of working in a software development organisation. Collaborating with the delivery and product teams at all stages within iterations. Using a range of techniques to capture requirements and make sure the user recommendations are accommodated with the product epics. Participating fully in product workshops, refinement planning and sprint backlog prioritisation. Experience of project management and any relevant qualifications such as Agile, SAFe, Scrum and Prince2 is beneficial. What Is being offered: - Very Competitive Salary. Bonus Scheme. Opportunity to work in a flexible way (hybrid working options are available - 2-days per week in the office). Great holiday Allowance - 33 days (including options to buy 5 more days leave if needed). Healthcare Options. Annual Allowance for Personal Health and Well-being. Enhanced Pension Life Assurance/Insurance. Training programmes. And much more! Please note, to be considered for this role you MUST have the Right to Work in the UK long-term without Company Sponsorship. Our client is unable to sponsor overseas candidates on this occasion. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
03/03/2026
Full time
We are searching for a hybrid-working Product Owner , Product Manager or Product Leader to join a market leading software solution business, someone to be accountable for the development and delivery of a complex software application and solution. The role is offered as hybrid-working - you will be required in the office 2-days per week. The client's office is based near to Exeter in East Devon so you MUST therefore be located a commutable distance from the area to be considered for the role, or you will be in a position to relocate to the area. Please note, this is NOT a remote role. With a technical product delivery background or experience gained from working within Healthcare, the NHS or a Primary Care setting as a Practice Administrato r, Product Owner or a Product Manager , you will have in-depth workflow experience.Any experience of software solutions and applications across hospitals, GP practices, pharmacies and wider healthcare systems would be a distinct advantage but is NOT essential. As a Product Owner, Product Manager or Product Lead you will collaborate with the various internal and external stakeholders and a cross-functional Solution Team to identify market needs, develop user-centric solutions and coordinate product delivery. You will take ownership of backlog and delivery for a B2B SaaS clinical support product used by healthcare teams and professionals to make time-critical and safety-critical decisions. You will promote a product-led approach, you will engage directly with customers and identify opportunities to deliver innovative solutions that directly address customer needs. You will be responsible for: - Developing a product roadmap that reflect the end-to-end value of the product. Managing product feature requests and bug fix backlogs. Communicating product concepts and design ideas to internal and external stakeholders. Ensuring products are responsive to customer needs. Evaluating the success of new product releases and evidence the associated value. You will be responsible for communicating and collaborating with internal and external stakeholders to elicit exact requirements and determine priorities. You will partner with engineering and UX from discovery through to delivery cover areas including, problem framing, solution and release. You will turn insights into clear requirements, user stories, acceptance criteria, and release notes. You will use AI tools responsibly to improve productivity. To join our client as a Product Owner / Product Manager you require the following: - Experience working as a Product Owner, Product Manager, Product Lead or Primary Care Practice Administrator. Excellent analytical and research skills. A curious mindset and desire to engage with market stakeholders to understand problems. Strong problem-solving abilities and strong research and discovery skills. Excellent listening, verbal and written communication skills. Strong influencing and negotiation skills when dealing with key stakeholders, both internally and externally. It would be beneficial to have experience of working in a software development organisation. Collaborating with the delivery and product teams at all stages within iterations. Using a range of techniques to capture requirements and make sure the user recommendations are accommodated with the product epics. Participating fully in product workshops, refinement planning and sprint backlog prioritisation. Experience of project management and any relevant qualifications such as Agile, SAFe, Scrum and Prince2 is beneficial. What Is being offered: - Very Competitive Salary. Bonus Scheme. Opportunity to work in a flexible way (hybrid working options are available - 2-days per week in the office). Great holiday Allowance - 33 days (including options to buy 5 more days leave if needed). Healthcare Options. Annual Allowance for Personal Health and Well-being. Enhanced Pension Life Assurance/Insurance. Training programmes. And much more! Please note, to be considered for this role you MUST have the Right to Work in the UK long-term without Company Sponsorship. Our client is unable to sponsor overseas candidates on this occasion. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
03/03/2026
Full time
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
IT Infrastructure & Support Manager An established organisation is seeking an experienced IT Infrastructure & Support Manager to provide leadership and operational oversight of IT infrastructure and support services within an office-based environment. The role is responsible for the availability, performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001-aligned information security framework , the role carries responsibility for infrastructure risk management, vulnerability remediation, backup, disaster recovery and business continuity planning. The successful candidate will demonstrate strong technical and people leadership, experience managing structured IT services, and the ability to align infrastructure investment and service delivery with wider business and security objectives.
03/03/2026
Full time
IT Infrastructure & Support Manager An established organisation is seeking an experienced IT Infrastructure & Support Manager to provide leadership and operational oversight of IT infrastructure and support services within an office-based environment. The role is responsible for the availability, performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001-aligned information security framework , the role carries responsibility for infrastructure risk management, vulnerability remediation, backup, disaster recovery and business continuity planning. The successful candidate will demonstrate strong technical and people leadership, experience managing structured IT services, and the ability to align infrastructure investment and service delivery with wider business and security objectives.
Senior Product Manager / Senior Product Owner / Senior Digital Product Manager / Head of Product - FinTech or FS £600-650 p/d - Umbrella engagement - Highly remote - 6 month initial - 1 day a week on site but flexible. Overview: As the Product Manager / Product Owner for Self-Serve and Digital Experience, you will lead the strategy, development, and delivery of NexGen's digital customer journeys - from discovery and onboarding through to ongoing engagement. You will be accountable for building seamless, high-converting digital experiences that are secure, compliant, and scalable, while progressively modernising and integrating legacy systems into a future-ready platform. With a core focus on their Self-Serve capabilities for their customers. This is a hands-on role for a product leader who thrives in fast-paced, venture environments and is passionate about solving real customer problems through great digital experiences. Core responsibilities: Own the roadmap and delivery of NexGen's self-serve and D2C digital journeys across web and mobile. Ensure seamless end-to-end customer journeys with a clear focus on conversion, usability, and engagement. Translate business and customer needs into clear product requirements, user stories, and prioritised backlogs. Lead agile delivery cycles, working closely with engineering teams to ensure timely, high-quality releases. Digital Transformation & Platform Evolution Drive the modernisation of legacy systems, integrating them into scalable, customer-centric digital platforms. Define and deliver API-led, modular solutions that support future growth and innovation. Select and collaborate with internal and external engineering partners to deliver robust technical solutions. Customer Experience & Design Partner closely with UX/UI designers to create intuitive, accessible, and best-in-class digital experiences. Champion customer-centric design principles, grounded in research, testing, and behavioural insight. Ensure digital journeys meet accessibility standards and deliver a consistently high-quality experience. Data, Insight & Optimisation Use data and analytics to track product performance, customer behaviour, and conversion funnels. Run continuous test-and-learn cycles to optimise journeys and improve customer outcomes. Define and track KPIs including conversion, drop-off, engagement, and customer satisfaction. Skills & Experience needed Proven experience as a Senior Product Manager or Senior Product Owner within financial services, fintech, or a regulated digital environment. Experience of working on any Products with a Self-Serve capability will be highly beneficial for this role. Strong experience delivering D2C digital products with measurable commercial impact. Demonstrable experience modernising legacy systems and delivering digital transformation programmes cutting through complexity. Solid technical understanding of software development, APIs, integrations, and modern digital architectures. Deep understanding of customer-centric design and digital experience best practices across web and mobile. Strong analytical skills with the ability to use data to drive prioritisation and decision-making Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
03/03/2026
Contractor
Senior Product Manager / Senior Product Owner / Senior Digital Product Manager / Head of Product - FinTech or FS £600-650 p/d - Umbrella engagement - Highly remote - 6 month initial - 1 day a week on site but flexible. Overview: As the Product Manager / Product Owner for Self-Serve and Digital Experience, you will lead the strategy, development, and delivery of NexGen's digital customer journeys - from discovery and onboarding through to ongoing engagement. You will be accountable for building seamless, high-converting digital experiences that are secure, compliant, and scalable, while progressively modernising and integrating legacy systems into a future-ready platform. With a core focus on their Self-Serve capabilities for their customers. This is a hands-on role for a product leader who thrives in fast-paced, venture environments and is passionate about solving real customer problems through great digital experiences. Core responsibilities: Own the roadmap and delivery of NexGen's self-serve and D2C digital journeys across web and mobile. Ensure seamless end-to-end customer journeys with a clear focus on conversion, usability, and engagement. Translate business and customer needs into clear product requirements, user stories, and prioritised backlogs. Lead agile delivery cycles, working closely with engineering teams to ensure timely, high-quality releases. Digital Transformation & Platform Evolution Drive the modernisation of legacy systems, integrating them into scalable, customer-centric digital platforms. Define and deliver API-led, modular solutions that support future growth and innovation. Select and collaborate with internal and external engineering partners to deliver robust technical solutions. Customer Experience & Design Partner closely with UX/UI designers to create intuitive, accessible, and best-in-class digital experiences. Champion customer-centric design principles, grounded in research, testing, and behavioural insight. Ensure digital journeys meet accessibility standards and deliver a consistently high-quality experience. Data, Insight & Optimisation Use data and analytics to track product performance, customer behaviour, and conversion funnels. Run continuous test-and-learn cycles to optimise journeys and improve customer outcomes. Define and track KPIs including conversion, drop-off, engagement, and customer satisfaction. Skills & Experience needed Proven experience as a Senior Product Manager or Senior Product Owner within financial services, fintech, or a regulated digital environment. Experience of working on any Products with a Self-Serve capability will be highly beneficial for this role. Strong experience delivering D2C digital products with measurable commercial impact. Demonstrable experience modernising legacy systems and delivering digital transformation programmes cutting through complexity. Solid technical understanding of software development, APIs, integrations, and modern digital architectures. Deep understanding of customer-centric design and digital experience best practices across web and mobile. Strong analytical skills with the ability to use data to drive prioritisation and decision-making Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Project Manager - Hybrid (Burton on Trent) - Software Development We are looking for an experienced Project Manager to lead and motivate a software development team, ensuring projects are delivered on time, within budget, and to the required quality standards. This is a hybrid role , requiring approx. one day a week in the Burton on Trent office, with occasional overseas travel (Approx. 2-3 times per year, depending on the project). Key Responsibilities: Oversee project delivery, managing risks, issues, and scope changes. Lead daily project activities, ensuring effective stakeholder communication. Plan and monitor projects using Azure DevOps & Modern Requirements . Facilitate Scrum meetings, backlog grooming, and sprint planning. Ensure compliance with Quality Management Systems and industry standards. Skills & Experience Required: PRINCE2 Practitioner or Certified Scrum Master qualification. Minimum 3 years' experience in project management within a software development environment . Experience in a regulated environment and working with quality standards . Strong stakeholder management and communication skills. Proficiency in Azure DevOps and Agile methodologies. What's on Offer: Hybrid working - one day a week in Burton on Trent. Exposure to a fast-paced, regulated software development environment. Opportunity to lead key projects with international reach. If you're an experienced Project Manager passionate about software development and looking for a role with flexibility and international exposure , apply now! £50,000 to £55,000 + benefits including flexible working around core hours, contributory pension, bonus scheme, income protection cover, cash health plan. Interested? Send your CV now!
03/03/2026
Full time
Project Manager - Hybrid (Burton on Trent) - Software Development We are looking for an experienced Project Manager to lead and motivate a software development team, ensuring projects are delivered on time, within budget, and to the required quality standards. This is a hybrid role , requiring approx. one day a week in the Burton on Trent office, with occasional overseas travel (Approx. 2-3 times per year, depending on the project). Key Responsibilities: Oversee project delivery, managing risks, issues, and scope changes. Lead daily project activities, ensuring effective stakeholder communication. Plan and monitor projects using Azure DevOps & Modern Requirements . Facilitate Scrum meetings, backlog grooming, and sprint planning. Ensure compliance with Quality Management Systems and industry standards. Skills & Experience Required: PRINCE2 Practitioner or Certified Scrum Master qualification. Minimum 3 years' experience in project management within a software development environment . Experience in a regulated environment and working with quality standards . Strong stakeholder management and communication skills. Proficiency in Azure DevOps and Agile methodologies. What's on Offer: Hybrid working - one day a week in Burton on Trent. Exposure to a fast-paced, regulated software development environment. Opportunity to lead key projects with international reach. If you're an experienced Project Manager passionate about software development and looking for a role with flexibility and international exposure , apply now! £50,000 to £55,000 + benefits including flexible working around core hours, contributory pension, bonus scheme, income protection cover, cash health plan. Interested? Send your CV now!
