81 jobs found

IT Field Engineer Cardiff 4 Months Contract Up to £170 Per Day, Outside IR35 On-site November - March Your new company A public sector organisation. Your new role We're seeking a proactive and adaptable Field Engineer to support a major mobilisation project. This is a field-based role requiring travel across multiple sites, so flexibility and a full driving licence are essential. What you'll need to succeed On-site setup and support across multiple locations Basic networking tasks such as printer installations Guiding users on Windows device usage Supporting VoIP handset setup and configuration Delivering excellent customer service and ensuring smooth service delivery Comfortable working independently and thinking on their feet Strong generalist IT skills with a good understanding of networking fundamentals Experience in field-based roles or service desk environments What you'll get in return Up to £170 per day, outside IR35 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Infrastructure Engineer & Support Specialist -Westerham, Kent We are seeking a proactive and skilled Infrastructure Engineer & Support Specialist to join our IT Department in Westerham, Kent . This crucial role supports the core IT infrastructure across our EMEAA regional locations, combining 1st/2nd Level Technical Support with hands-on responsibilities in the development, administration, and delivery of key network and server projects . You will be vital in minimizing downtime, maintaining security, and supporting our business stakeholders in adopting new technologies. Role Title: Infrastructure Engineer & Support Specialist Location: Westerham, Kent Salary: 34,000 - 37,000 per annum Hours of Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of Technology Operations (EMEAA) Key Responsibilities This is a dual-focus role covering both core infrastructure management and end-user support. Infrastructure & Operations Design, deploy, configure, and maintain IT infrastructure, including servers, networks, storage solutions, and cloud environments. Manage virtualized environments (V-centre) , ensuring optimal resource allocation for virtual machines and containers. Troubleshoot and resolve complex hardware and software infrastructure issues. Maintain system security and performance through regular patching and software updates. Strong knowledge and operational support for VLANs, Firewalls (Fortinet), Backup solutions, Print Servers, and Anti-virus systems. End-User & Technical Support Provide 1st and 2nd level technical support to end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. Document solutions, create user guides, and maintain a knowledge base to improve future troubleshooting. What You Will Already Have Experience & Education: A two- or four-year college degree with an emphasis on Computer Science or Business Data Processing, along with five years of experience in a relevant field. Microsoft Proficiency: Certified in or strong working knowledge of Microsoft Server (installation, Active Directory, Remote Administration, Configuration, Security) and the Microsoft Office 365 Suite . Network & Security: Strong knowledge of VLANs, Firewalls, Fortinet, V-centre, Backup solutions, and Anti-virus systems. Operating Systems: Proficiency in administering common operating systems ( Windows 10/11, Linux, macOS ) and experience with Active Directory, Group Policy, and LDAP . Technical Skills: Strong troubleshooting skills across hardware, software, networking, and cloud platforms. Experience with endpoint management solutions (SCCM, Intune, etc.) and monitoring tools (e.g., Nagios, Zabbix). Support & Process: Familiarity with ticketing systems (JIRA, ServiceNow, etc.) and knowledge of ITSM/ITIL practices for managing service requests and change management. Soft Skills: Excellent problem-solving, listening, and teamwork skills . The ability to multitask and work well under pressure. If you are a hands-on, multi-skilled IT professional ready to support a dynamic regional infrastructure, apply today. CROO

Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit an Application Operations Engineer to join our DF Engineering Team, which works within the Specialist Operational Services (SOS) function. The SOS team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including NPCC and MPS and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and for overseas partners. Job description The purpose of the Applications Operations Engineer role is to support and maintain critical digital forensic and/or intelligence collection applications to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role involves supports the delivery of 1st, 2nd and 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10 and 11, virtual servers (VMWare and Hyper-V) and the use of containerized technologies; Supporting systems maintenance in line with technical requirements for business area. This post requires SC clearance as a minimum, with a possibility to gain DV within 12 months of being in post. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving Licence is desirable. Please note, staff in our DF Engineering functions will form part of an on-call rota. This role aligns to Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: Business as Usual Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies Patching and upgrades - Using standard IT tooling to deploy and test software patches Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified Certificates - Be able to generate system certificates at renewal or based on certificate requests Server Maintenance - Assist with supporting servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and to share knowledge, providing briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22 October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Basic understanding of Servers, storage systems and configuration - Basic knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate Software and applications - Knowledge of software/application; installation and configuration On-call working The post holder may be required to participate in an on call 24/7 rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Experience for the following essential entry requirements: Experience of Servers including a basic knowledge of configuration & installation Experience of maintaining software and applications on servers or end user devices Experience in the configuration of Active Directory, Group Policies and certificate management Experience of maintaining and fault finding within an infrastructure which includes multiple physical and virtual servers Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace

Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details

Join a leading independent technology and services provider as a technician 2! Job Overview: We are seeking a reliable and customer-focused Desktop Deployment Engineer to act as the Single Point of Contact (SPoC) for both the Project Manager and the customer site contact. The role involves coordinating and executing desktop PC replacements, managing handovers of laptops, and ensuring Legacy equipment is relocated as per customer instructions. The engineer will also collaborate with a Tech 1 resource where applicable to ensure smooth delivery and deployment. Location: Wilmslow Road - Cheadle Daily Rate: 14.54/hr - PAYE, 18.87/hr UMB Contract Length: 1 Day Start Date: 29th October 2025 Key Responsibilities: Serve as the SPoC for the PM and customer site contact, ensuring clear communication and coordination. Replace desktop PCs based on deployment details provided by the PM and customer contact. Hand over laptops directly to customer contact-no installation required. Manage delivery of PCs, whether boxed or unboxed on trolleys, and ensure proper handling. Relocate Legacy desktops, laptops, and any associated packaging to a designated location on site, as directed by the customer. Work alongside a Tech 1 resource when applicable to support deployment activities. Maintain professionalism and adherence to site protocols throughout the deployment process. Key Requirements: Proven experience in desktop deployment or IT field support roles. Strong understanding of hardware handling and basic desktop setup procedures. Excellent communication and coordination skills. Ability to follow customer instructions and site-specific guidelines. Physically capable of handling boxed and unboxed IT equipment. Flexible and adaptable to dynamic onsite environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

IT Support Engineer SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and so an ability to drive & access to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed. - Previous experience of ITIL Practices - Experience of carrying out installations and configurations of end-user Workstation hardware & software. - Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers - ensure kit is logged and accounted for. - Perform system back-ups. - Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects. - VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a Basic Salary of £35,000 + Benefits. Due to the nature of the role, the successful applicant must have a VALID UK Deriving Licence and have access to a vehicle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: 32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying 32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Test and Commissioning Technician (Telecoms) Installing and testing new telecoms equipment into (Client) existing National telecoms infrastructure along with conducting migration of services and assurance of telecoms assets delivered by third parties so that new infrastructure is delivered efficiently and in accordance with Group Standards and Industry best practice. Key Accountabilities Undertake installation and testing activities to deliver telecoms assets and equipment nationally so that the delivery is in accordance with Group Standards. Carry out site and network testing and document results as directed by the current project work instructions or Authorised Telecoms Test Plan so that documented results are submitted to the Person in Charge of Testing (PICOT) or Tester in Charge (TIC). Complete configuration and circuit provisioning activities to enable migration of services from Legacy infrastructure as directed by Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager. Conduct assurance of third-party site build and identify any non-compliance with construction standards, manufacturers specifications or detailed design, reporting and actioning as appropriate with the Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager so that work completed is without deficiencies and can be escalated to appropriate stakeholders. Undertake post-handover asset audit and condition assessment surveys to verify designs have been fully implemented and any redundant asset removal has taken place. Participate in Lessons Learnt and Working Group Activities to promote continuous improvement of Telecoms Project delivery processes, designs and Group Standards Job Skills, Experience and Qualifications Essential Significant experience in projects delivering telecoms equipment Demonstrable experience of Telecoms Installation, Testing and fault-finding techniques including use of all relevant test equipment Experience of standards and procedures for operating in a trackside environment and commissioning extensive telecom networks in a project environment Experience working with and knowledge of the safety procedures required when working with invisible Laser radiating systems and high-power Radio Frequency equipment IWA (Individual Working Alone) or higher track safety qualification and operate in accordance with all group and company standards A knowledge of current CDM (Construction (Design and Management), Health and Safety legislation and best practice Relevant working knowledge of technologies listed in (Client)Telecoms portfolio (such as PDH, SDH, TCP, IP, GSMR & Mobile Networks) Full UK Drivers Licence Desirable Experience working within the Telecoms discipline for transport projects Educated to degree level in Engineering or equivalent experience Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company

Rate: £283/day Inside IR35 Based: Hartlepool, Durham (5 days on site) Length: 12-month contract Clearance: Must be eligible for BPSS and SC clearance Key Responsibilities Maintenance of station-based IT infrastructure in conjunction with centrally-based resolving teams and hardware maintainers. Deliver system health through a systematic approach to housekeeping, systems administration, and support. Participate in delivering the IT requirements for station projects, and provide site-based assistance for centrally managed projects. Provide desktop and laptop user support, including networking, user account rollout, and application support. Carry out laptop updates, peripheral installation, and hardware swaps (including leasing and large-scale hardware rollout). Support server management and network-related tasks. Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to varied support and deployment tasks. Strong customer service focus, ensuring high-quality service delivery to customers and stakeholders. Desirable Qualifications HMC or Level 4 Diploma (or equivalent IT-related certification). Must be eligble for SC Clearance Please email (url removed) to apply.

Wireless Telecoms Infratructure Design Engineer Location: Hybrid / Agile working - 2 days per week at the Telent Warwick office (CV34 5AH) Job Type: Full-time, Permanent Ref: 1621 Telent are now looking for a Design Engineer with proven experience in wireless telecoms infrastructure to support a growing pipeline of work across various mobile wireless estates. If you have a passion for delivering high-quality design solutions across the mobile network lifecycle - from new site builds to technology upgrades - we want to hear from you. Join a high-performing engineering team working at the heart of the UK's wireless telecoms infrastructure. At Telent , we're delivering complex and critical design solutions across rooftop, greenfield, and streetworks mobile wireless sites - keeping the nation connected through 4G, 5G, and beyond. The Design Engineer role offers a perfect blend of working from home, working out of the Telent Warwick office at least 1-2 days per week (agreed locally depending on your location), and travelling to site if or when required. Full UK driving license required. Wireless Design Engineer - What you'll be doing: Producing complete and compliant wireless telecoms infrastructure site designs , including layout drawings, antenna support structures, steelwork / frames, access and cable routing. Working across antenna upgrades, rooftop and greenfield installations , ensuring designs align with operator specs (CTIL, MBNL etc.). Supporting both 4G and 5G deployments , including sector additions, vendor swap-outs and design alterations. Advising on structural considerations , especially for rooftop sites and non-standard installations. Collaborating with the wider engineering and project delivery teams to resolve technical blockers and ensure a "right first time" design approach. Attending site surveys and client meetings where needed to assess feasibility or discuss design changes. Keeping design documentation and standard templates up to date and in line with latest guidelines. Wireless Design Engineer - What we're looking for: Wireless telecoms experience is essential - ideally in design or build environments for UK MNO's or vendors. Working knowledge of mobile site architecture - rooftops, greenfields, streetworks, DAS/small cell beneficial. Familiar with operator specs. Experience with antenna/mast positioning , steelwork design , and load assessments. Some structural or civil engineering knowledge (telecoms-specific) is a strong plus. Competent in AutoCAD (or similar CAD tools). Confident communicator, able to liaise with internal stakeholders, suppliers and clients. Degree in Civil/Structural or Electrical Engineering - desirable but not essential. Holder of a full UK driving license and able to travel to site and a Telent office when required. What we offer: 26 days annual leave, plus public holidays and holiday buy/sell options Company pension scheme Agile / hybrid working arrangement Access to the Flexible benefits portal Access to wellbeing portal, occupational health support Discounts on cinema, restaurants and shopping via Telent Rewards Opportunity to work on high-impact projects across the UK's mobile infrastructure About Telent: Telent is a leading specialist in the design, build and maintenance of the UK's critical digital infrastructure. Our Wireless division supports major mobile network operators and vendors in delivering and upgrading infrastructure that keeps communities connected - reliably and securely. Join over 2,500 colleagues united by one purpose: delivering mission-critical telecoms engineering with excellence. B rilliance brought together. Telent Core Values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused

Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. About you Technical qualification (example Degree in civil engineering or HND) Proven technical organisational skills Knowledge of the requirements and implementation of Ability to produce Work Package Plans, Task Briefing Sheets, and safe systems of work Knowledge of Safety, Quality and Environmental issues Experience in civil engineering If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Smart Home / AV Business Development Manager The Opportunity We're working with a respected Smart Home & AV integrator specialising in luxury residential projects. From bespoke home cinemas and high end audio to Control4 automation and Lutron lighting & shading, they deliver cutting-edge solutions for UHNW clients, architects, and interior designers. They're now looking for a Business Development Manager to help drive growth and build lasting relationships in the premium residential market. The Role As a Smart Home / AV BDM, you'll: Develop new business opportunities within luxury residential projects. Work closely with architects, interior designers, and UHNW homeowners. Sell solutions spanning home automation, cinemas, lighting, shading, and audio. Focus on Control4 and Lutron projects, while supporting wider AV/Smart Home sales. Manage the sales cycle from lead generation through to proposal and closing. Work collaboratively with design and installation teams to ensure smooth project delivery. What We're Looking For Proven track record in Smart Home / AV sales (home automation, lighting, or cinema). Strong experience with Control4 and/or Lutron systems. Network of contacts in the residential AV, interiors, or property development sectors. Consultative sales style with ability to engage and influence high-end clients. Ambitious, target-driven, and passionate about the luxury AV/Smart Home space. Knowledge of other platforms (Crestron, KNX, RTI, etc.) is a bonus. What's On Offer 45,000 - 50,000 basic salary + uncapped commission structure ( 80,000 OTE). Car Allowance The chance to work on prestigious high-value residential projects. Ongoing training and career progression. Be part of a company with a reputation for quality and innovation. If you're ready to take the lead in shaping luxury Smart Home projects with Control4 and Lutron, this role offers the platform to showcase your expertise and grow your career. Keyword List Smart Home BDM AV Business Development Manager Control4 Sales Consultant Lutron Sales Specialist Home Automation Sales AV Sales Executive Residential Technology Sales Smart Home Sales Manager Cinema Room Sales High-End Audio Sales Shading Solutions Consultant Lighting Control Sales Smart Home Technology Consultant AV Integration Sales Control4 Dealer Jobs Lutron Dealer Jobs Luxury Home Automation Careers Residential AV Business Development London AV Sales Roles Home Technology Sales Jobs INDAV

Job Title: Fire & Security Engineer Location: Edinburgh Pay Range/details: £35,000 per annum Contract Type: Permanent Omega are currently supporting a global leader in integrated security solutions, and we are looking for a talented and motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify faults on the first visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are met. Carry out audits of quality procedures to ensure compliance. Provide training to customers and colleagues as required. Perform any additional tasks that may be required to support the team. Qualifications & Requirements - Fire & Security Engineer Previous electrical/mechanical experience in installing and servicing access control, CCTV, intruder alarm systems. Experience servicing fire alarm systems, ideally GENT-based. IT qualification and/or Electrical/Electronic qualification is essential. Broad technical IT knowledge, including Windows Operating Systems installation, networking, and troubleshooting. Knowledge of basic electrical principles, such as measuring voltage and current drain. Strong attention to detail in completing paperwork and following procedures within allotted timescales. What we can offer - Fire & Security Engineer Company Car. 25 days holiday. Workplace pension scheme. Life assurance benefit. Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes. Progression, training & development opportunities. Refer a friend scheme. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Fire & Security Engineer, Fire Alarm & CCTV Installation Engineer, Fire & Security Systems Specialist or a Security Systems Engineer may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Fire & Security Engineer Location: Leeds Pay Range/details: £35,000 per annum Contract Type: Permanent Omega are currently supporting a global leader in integrated security solutions, and we are looking for a talented and motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify faults on the first visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are met. Carry out audits of quality procedures to ensure compliance. Provide training to customers and colleagues as required. Perform any additional tasks that may be required to support the team. Qualifications & Requirements - Fire & Security Engineer Previous electrical/mechanical experience in installing and servicing access control, CCTV, intruder alarm systems. Experience servicing fire alarm systems, ideally GENT-based. IT qualification and/or Electrical/Electronic qualification is essential. Broad technical IT knowledge, including Windows Operating Systems installation, networking, and troubleshooting. Knowledge of basic electrical principles, such as measuring voltage and current drain. Strong attention to detail in completing paperwork and following procedures within allotted timescales. What we can offer - Fire & Security Engineer Company Car. 25 days holiday. Workplace pension scheme. Life assurance benefit. Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes. Progression, training & development opportunities. Refer a friend scheme. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Fire & Security Engineer, Fire Alarm & CCTV Installation Engineer, Fire & Security Systems Specialist or a Security Systems Engineer may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Fire & Security Engineer Location: Birmingham Pay Range/details: £35,000 per annum Contract Type: Permanent Omega are currently supporting a global leader in integrated security solutions, and we are looking for a talented and motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify faults on the first visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are met. Carry out audits of quality procedures to ensure compliance. Provide training to customers and colleagues as required. Perform any additional tasks that may be required to support the team. Qualifications & Requirements - Fire & Security Engineer Previous electrical/mechanical experience in installing and servicing access control, CCTV, intruder alarm systems. Experience servicing fire alarm systems, ideally GENT-based. IT qualification and/or Electrical/Electronic qualification is essential. Broad technical IT knowledge, including Windows Operating Systems installation, networking, and troubleshooting. Knowledge of basic electrical principles, such as measuring voltage and current drain. Strong attention to detail in completing paperwork and following procedures within allotted timescales. What we can offer - Fire & Security Engineer Company Car. 25 days holiday. Workplace pension scheme. Life assurance benefit. Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes. Progression, training & development opportunities. Refer a friend scheme. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Fire & Security Engineer, Fire Alarm & CCTV Installation Engineer, Fire & Security Systems Specialist or a Security Systems Engineer may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Fire & Security Engineer Location: London Pay Range/details: £40,000 per annum Contract Type: Permanent Omega are currently supporting a global leader in integrated security solutions, and we are looking for a talented and motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify faults on the first visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are met. Carry out audits of quality procedures to ensure compliance. Provide training to customers and colleagues as required. Perform any additional tasks that may be required to support the team. Qualifications & Requirements - Fire & Security Engineer Previous electrical/mechanical experience in installing and servicing access control, CCTV, intruder alarm systems. Experience servicing fire alarm systems, ideally GENT-based. IT qualification and/or Electrical/Electronic qualification is essential. Broad technical IT knowledge, including Windows Operating Systems installation, networking, and troubleshooting. Knowledge of basic electrical principles, such as measuring voltage and current drain. Strong attention to detail in completing paperwork and following procedures within allotted timescales. What we can offer - Fire & Security Engineer Company Car. 25 days holiday. Workplace pension scheme. Life assurance benefit. Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes. Progression, training & development opportunities. Refer a friend scheme. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Fire & Security Engineer, Fire Alarm & CCTV Installation Engineer, Fire & Security Systems Specialist or a Security Systems Engineer may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Business Development Manager Our client is seeking a Business Development Manager to drive growth, estimate & win work, and support delivery of tiling and stone projects across London and surrounding areas. About the Client A London-based specialist in high-quality tiling (ceramic, porcelain) and stone (marble, granite) for commercial and residential projects. They emphasise technical excellence, competitive pricing, accreditation, and health & safety standards. Current turnover is approx. 500,000. Projects typically range from 5,000 to 400,000 . Role & Key Responsibilities Identify new business opportunities and clients in the tiling & stone sector. Produce accurate estimates, proposals, and tender documents. Negotiate and close contracts (commercial & residential). Work remotely with regular site visits around London. Track margins, budgets, and commercial performance. Candidate Requirements Essential Established contacts in both ceramic/porcelain and natural stone market Proven BDM / business development experience in tiling/stone sectors. Strong estimating, commercial, and negotiation skills. Understanding of tiling, stone installation, and finishing trades. Comfortable working from home and travelling to site visits. Results-driven, organized, and able to manage multiple opportunities. Desirable Package & Logistics Salary: 80,000 per annum Benefits: Company car & laptop Role start: November Hybrid / remote working with regular site visits.

Desktop Engineer +4 months + +SC cleared role +Inside IR35 + 250 - 300 a day +on site in Yeovil Skills: +2nd line support experience +Previous PC Build or Deskside experience with Windows 11 +SC clearance Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching Assisting with customer projects on ad-hoc basis Create and update procedural documentation Skills and experience required: We are looking for a self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. You will take pride in the quality of your work and enjoy being part of a highly motivated team being able to learn new technology and skills. Previous PC Build or Deskside experience with Windows 11 MS Excel experience Awareness of GDPR guidelines on personal data handling. You will need to have an eye for accuracy and be able to follow required governance processes. If you'd like to discuss this Destop Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.