IT Operations Manager London | On-site A prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical. You'll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you'll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects. What you'll be doing: Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environments Providing hands-on support across Windows, MacOS, iOS, and Android devices Acting as a senior escalation point for complex technical issues Supporting AV and video conferencing technology for high-profile meetings and hybrid events Delivering infrastructure and systems projects from discovery through to implementation Driving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar tools Managing IT suppliers, hardware provisioning, and service delivery performance Ensuring strong security, backup, disaster recovery, and compliance practices are maintained What they're looking for: Strong experience in IT Operations, Infrastructure, or Systems Administration Hands-on knowledge of Microsoft Azure, Microsoft 365, and Entra ID Experience with PowerShell Scripting and automation Excellent communication skills with the ability to support senior stakeholders Experience delivering technical projects and improving operational processes Knowledge of AV/conferencing technologies and modern workplace environments A proactive mindset with a genuine interest in technology improvement and automation This is a fantastic opportunity to join a highly respected organisation investing heavily in its technology function, where you'll have real ownership, visibility, and the chance to shape future IT operations and automation strategy. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
08/05/2026
Full time
IT Operations Manager London | On-site A prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical. You'll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you'll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects. What you'll be doing: Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environments Providing hands-on support across Windows, MacOS, iOS, and Android devices Acting as a senior escalation point for complex technical issues Supporting AV and video conferencing technology for high-profile meetings and hybrid events Delivering infrastructure and systems projects from discovery through to implementation Driving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar tools Managing IT suppliers, hardware provisioning, and service delivery performance Ensuring strong security, backup, disaster recovery, and compliance practices are maintained What they're looking for: Strong experience in IT Operations, Infrastructure, or Systems Administration Hands-on knowledge of Microsoft Azure, Microsoft 365, and Entra ID Experience with PowerShell Scripting and automation Excellent communication skills with the ability to support senior stakeholders Experience delivering technical projects and improving operational processes Knowledge of AV/conferencing technologies and modern workplace environments A proactive mindset with a genuine interest in technology improvement and automation This is a fantastic opportunity to join a highly respected organisation investing heavily in its technology function, where you'll have real ownership, visibility, and the chance to shape future IT operations and automation strategy. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Role: Technical Support Lead (Enterprise Systems) Location: Birmingham (Hybrid - 2 Days a Week On-site) Salary: £36,500 - £46,000 Contract: 12 Month Fixed-Term Network IT are supporting a large, complex organisation in the recruitment of a Technical Support Lead to join its Enterprise Systems Support function. This role plays a critical part in improving the quality, consistency, and effectiveness of support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom based training delivery. Role Overview As Technical Support Lead, you will be responsible for shaping and delivering a digital first training and support strategy for enterprise SaaS systems. You'll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in system guidance, documentation, and self service resources. You'll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12 month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Lead and deliver a digital first user enablement and training strategy for enterprise SaaS systems supporting Finance, HR and other critical departments. Design and maintain high quality in system guidance (walkthroughs, FAQs, knowledge articles) to promote self service and improve user confidence. Analyse Service Desk and usage data to identify trends, root causes, and opportunities to improve system usability and reduce repeat issues. Act as a senior functional expert, resolving Level 2 support issues and working closely with managed service providers where required. Plan, govern, and report on training and support activity, aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous improvement and inclusive working practices. Experience Requirements Strong experience supporting enterprise Finance and HR systems (ERP/HRP) with a focus on user enablement and digital adoption . Proven ability to design and deliver digital first training and support models , including in system guidance and self service resources. Experience analysing Service Desk data to improve system usability and reduce repeat issues. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. Strong documentation, communication, and organisational skills with high attention to detail. Strategic, analytical, and user focused approach to continuous improvement. Confidence working independently in a complex organisational environment.
08/05/2026
Role: Technical Support Lead (Enterprise Systems) Location: Birmingham (Hybrid - 2 Days a Week On-site) Salary: £36,500 - £46,000 Contract: 12 Month Fixed-Term Network IT are supporting a large, complex organisation in the recruitment of a Technical Support Lead to join its Enterprise Systems Support function. This role plays a critical part in improving the quality, consistency, and effectiveness of support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom based training delivery. Role Overview As Technical Support Lead, you will be responsible for shaping and delivering a digital first training and support strategy for enterprise SaaS systems. You'll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in system guidance, documentation, and self service resources. You'll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12 month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Lead and deliver a digital first user enablement and training strategy for enterprise SaaS systems supporting Finance, HR and other critical departments. Design and maintain high quality in system guidance (walkthroughs, FAQs, knowledge articles) to promote self service and improve user confidence. Analyse Service Desk and usage data to identify trends, root causes, and opportunities to improve system usability and reduce repeat issues. Act as a senior functional expert, resolving Level 2 support issues and working closely with managed service providers where required. Plan, govern, and report on training and support activity, aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous improvement and inclusive working practices. Experience Requirements Strong experience supporting enterprise Finance and HR systems (ERP/HRP) with a focus on user enablement and digital adoption . Proven ability to design and deliver digital first training and support models , including in system guidance and self service resources. Experience analysing Service Desk data to improve system usability and reduce repeat issues. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. Strong documentation, communication, and organisational skills with high attention to detail. Strategic, analytical, and user focused approach to continuous improvement. Confidence working independently in a complex organisational environment.
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
08/05/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SAP Basis Support Engineer Essex HQ (2 days a week) Rate DOE Inside IR35 SC Clearance is essential We are looking for a highly skilled and proactive security cleared SAP Basis Support Engineer to join our team. This role is ideal for a technically strong systems administrator with deep expertise across SAP landscapes, databases, operating systems, and enterprise support environments. You will play a key role in maintaining the stability, security, performance, and resilience of critical SAP systems while supporting ongoing transformation and cloud initiatives. Key Responsibilities Administer and support SAP environments including S/4HANA, NetWeaver, SAP HANA, and Sybase ASE Perform daily system monitoring, troubleshooting, log analysis, and incident resolution Manage SAP installations, configurations, upgrades, Kernel patching, and system refreshes Support transport management processes across SAP landscapes Implement and maintain backup, recovery, high availability, and disaster recovery solutions Monitor and optimise database and system performance Support upgrade and migration activities including SP/FP stacks and release upgrades Ensure SAP systems remain secure, compliant, and aligned with best practices Create and maintain technical documentation, SOPs, and operational runbooks Collaborate with infrastructure, development, and functional teams to support business operations Essential Skills & Experience SAP Basis Administration Strong experience managing SAP landscapes and Basis operations Expertise in SAP S/4HANA, NetWeaver, SAP UI5/Fiori, and SAP Cloud Connector Hands-on experience with: System copies and client administration, Transport Management System (TMS), SAP Kernel upgrades/patching and SAP Solution Manager (SolMan) Strong understanding of: SAP HANA with HSR, Sybase ASE with HADR and Oracle, SQL Server, and MaxDB Experience with backup/recovery, performance tuning, and database optimisation Why Join Us? You'll be part of a collaborative environment supporting enterprise-scale SAP systems and contributing to modernisation and digital transformation programmes. This is an excellent opportunity to work with cutting-edge SAP technologies while developing cloud and automation expertise.
08/05/2026
Contractor
SAP Basis Support Engineer Essex HQ (2 days a week) Rate DOE Inside IR35 SC Clearance is essential We are looking for a highly skilled and proactive security cleared SAP Basis Support Engineer to join our team. This role is ideal for a technically strong systems administrator with deep expertise across SAP landscapes, databases, operating systems, and enterprise support environments. You will play a key role in maintaining the stability, security, performance, and resilience of critical SAP systems while supporting ongoing transformation and cloud initiatives. Key Responsibilities Administer and support SAP environments including S/4HANA, NetWeaver, SAP HANA, and Sybase ASE Perform daily system monitoring, troubleshooting, log analysis, and incident resolution Manage SAP installations, configurations, upgrades, Kernel patching, and system refreshes Support transport management processes across SAP landscapes Implement and maintain backup, recovery, high availability, and disaster recovery solutions Monitor and optimise database and system performance Support upgrade and migration activities including SP/FP stacks and release upgrades Ensure SAP systems remain secure, compliant, and aligned with best practices Create and maintain technical documentation, SOPs, and operational runbooks Collaborate with infrastructure, development, and functional teams to support business operations Essential Skills & Experience SAP Basis Administration Strong experience managing SAP landscapes and Basis operations Expertise in SAP S/4HANA, NetWeaver, SAP UI5/Fiori, and SAP Cloud Connector Hands-on experience with: System copies and client administration, Transport Management System (TMS), SAP Kernel upgrades/patching and SAP Solution Manager (SolMan) Strong understanding of: SAP HANA with HSR, Sybase ASE with HADR and Oracle, SQL Server, and MaxDB Experience with backup/recovery, performance tuning, and database optimisation Why Join Us? You'll be part of a collaborative environment supporting enterprise-scale SAP systems and contributing to modernisation and digital transformation programmes. This is an excellent opportunity to work with cutting-edge SAP technologies while developing cloud and automation expertise.
Job Title: Senior C# / .NET Developer - Financial Services (Risk / Securities Lending) Location: London (Hybrid) Duration: 6 Months contract Job Description Role Overview We are seeking an experienced C# / .NET Developer to join a technology team supporting critical Financial Services platforms, with a strong focus on Risk Management and/or Securities Lending domains. The role involves designing, building, and supporting high performance systems used for risk calculations and trading/financing workflows. You will work closely with quants, risk managers, business analysts, and product owners to deliver robust, scalable solutions in a regulated environment. Key Responsibilities Design, develop, and maintain C# / .NET applications supporting Risk or Securities Lending platforms Build and consume RESTful APIs to integrate with upstream/downstream systems Implement scalable, testable, and maintainable object oriented code following best practices Contribute to risk workflows including exposure calculations, limits, and reporting Work with large data sets and high throughput systems typical of financial services Participate in code reviews, architectural discussions, and technical design sessions Collaborate with cross functional teams (Risk, Front Office, Operations, Compliance) Support production systems and assist with incident analysis and remediation Required Skills & Experience Core Technical Skills Strong hands on experience with C# and .NET (.NET Core / .NET) Excellent Object Oriented Programming (OOP) skills and design principles Proven experience designing and implementing APIs (REST / JSON) Solid understanding of application architecture, performance, and scalability Experience with SQL databases (e.g. SQL Server) Familiarity with unit testing, integration testing, and CI/CD pipelines Financial Services Domain Knowledge (Essential) Experience working in Financial Services technology environments Strong domain knowledge in at least one of: o Risk Management o Securities Lending / Prime Brokerage o Collateral, Margin, or Financing platforms Risk & Regulatory Experience (Highly Beneficial) Exposure to risk and regulatory methodologies such as: o RWA (Risk Weighted Assets) o CCAR o Basel III / Basel IV frameworks Understanding of credit risk, counterparty exposure, or capital calculations is a strong advantage Nice to Have 10+ years experience Experience with cloud platforms (Azure / AWS) Messaging technologies (e.g. Kafka) Experience in front to back trading or financing systems Familiarity with Agile / Scrum delivery methodologies Personal Attributes Strong problem solving and analytical mindset Comfortable working in complex, regulated environments Able to communicate effectively with both technical and non technical stakeholders Proactive, delivery focused, and detail oriented
08/05/2026
Contractor
Job Title: Senior C# / .NET Developer - Financial Services (Risk / Securities Lending) Location: London (Hybrid) Duration: 6 Months contract Job Description Role Overview We are seeking an experienced C# / .NET Developer to join a technology team supporting critical Financial Services platforms, with a strong focus on Risk Management and/or Securities Lending domains. The role involves designing, building, and supporting high performance systems used for risk calculations and trading/financing workflows. You will work closely with quants, risk managers, business analysts, and product owners to deliver robust, scalable solutions in a regulated environment. Key Responsibilities Design, develop, and maintain C# / .NET applications supporting Risk or Securities Lending platforms Build and consume RESTful APIs to integrate with upstream/downstream systems Implement scalable, testable, and maintainable object oriented code following best practices Contribute to risk workflows including exposure calculations, limits, and reporting Work with large data sets and high throughput systems typical of financial services Participate in code reviews, architectural discussions, and technical design sessions Collaborate with cross functional teams (Risk, Front Office, Operations, Compliance) Support production systems and assist with incident analysis and remediation Required Skills & Experience Core Technical Skills Strong hands on experience with C# and .NET (.NET Core / .NET) Excellent Object Oriented Programming (OOP) skills and design principles Proven experience designing and implementing APIs (REST / JSON) Solid understanding of application architecture, performance, and scalability Experience with SQL databases (e.g. SQL Server) Familiarity with unit testing, integration testing, and CI/CD pipelines Financial Services Domain Knowledge (Essential) Experience working in Financial Services technology environments Strong domain knowledge in at least one of: o Risk Management o Securities Lending / Prime Brokerage o Collateral, Margin, or Financing platforms Risk & Regulatory Experience (Highly Beneficial) Exposure to risk and regulatory methodologies such as: o RWA (Risk Weighted Assets) o CCAR o Basel III / Basel IV frameworks Understanding of credit risk, counterparty exposure, or capital calculations is a strong advantage Nice to Have 10+ years experience Experience with cloud platforms (Azure / AWS) Messaging technologies (e.g. Kafka) Experience in front to back trading or financing systems Familiarity with Agile / Scrum delivery methodologies Personal Attributes Strong problem solving and analytical mindset Comfortable working in complex, regulated environments Able to communicate effectively with both technical and non technical stakeholders Proactive, delivery focused, and detail oriented
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
08/05/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
08/05/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Global Advantage Practice Area, you will deliver against the client and commercial priorities for the Economic Advantage of Nations (EAN) and Geopolitics, Trade & Investment (GTI) businesses. You will grow and deploy a team of Sector/Topic experts to support case work, asset development and business build initiatives. You will drive the agenda for assets (e.g., IP, products and tools - many GenAI-enabled), with support from the team, and lead execution of Tier One and asset development projects. You will be responsible for team's performance across all KPIs (case billability, quality, asset creation, etc.). Additionally, as a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. Global Advantage (GA) translates deep topic expertise across geopolitics, trade, investment, and economic development into scalable, commercially relevant products that help case teams and clients make faster, sharper decisions. Within GA, Economic Advantage of Nations (EAN) focuses on helping countries attract Foreign Direct Investments (FDI) and increase their economic growth through several levers: Development of Economic Clusters (SEZs, Innovation hubs and Industrial Parks), talent attraction, SME support, etc. We work with public and private sector players to find Innovative solutions to sustainable FDI attraction and economic development. Geopolitics, Trade & Investment (GTI) focuses on helping public- and private-sector clients navigate geopolitical, trade, and policy-driven disruptions and opportunities. We support clients in understanding and managing the impact of trade policies, tariffs, sanctions, industrial policy, and geopolitical risk on strategy, operations, and investment decisions. GTI works across issues such as supply chain resilience and reconfiguration, market access, strategic sectors, climate- and trade-related regulation, and cross-border investment. We partner with clients to design robust, future-proof strategies in an increasingly fragmented and politicized global economy. Examples of GA assets you may work on (not limited to this list): AI-powered agents that help clients make better decisions in complex business situations Simulation and modeling tools that allow companies to test different scenarios and understand potential impacts Platforms that assess business performance and resilience, and identify improvement opportunities Additional Global Advantage data and analytics tools, with priorities set by Global Advantage leadership YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of expertise and assets (e.g., Global Advantage materials, products, and tools the in Economic Advantage of Nations and Geopolitics, Trade & Investment topic areas) Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 5+ years consulting experience relevant to Economic Advantage of Nations and Geopolitics, Trade & Investment required; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Specialization in relevant Economic Advantage of Nations and Geopolitics, Trade & Investment topics Fluency in English Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Domain Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Domain-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sr Data Support Engineer Senior Data Support Engineer will provide technical leadership for support operations ensuring seamless data pipeline performance and timely resolution of issues to maintain business continuity. The role is responsible for overseeing the health and reliability of data systems, driving root cause analysis, and implementing proactive measures to minimize disruptions. This position combines managerial responsibilities with hands-on technical expertise. KEY ACCOUNTABILITIES Provide technical leadership for team of Production support engineers assigned to data platform Monitor and manage the health and performance of Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. Troubleshoot and resolve production incidents in Azure-based data pipelines, conducting root cause analysis and implementing preventive measures. Oversee and optimize the performance of Databricks notebooks and clusters to support efficient data transformations and analytics. Ensure the reliability and scalability of data integration workflows by leveraging Azure-native monitoring tools and alerts. Collaborate with development teams to deploy and support new Azure Data Factory pipelines, SQL scripts, and Databricks jobs into production. Maintain compliance with data governance, security, and backup policies across the Azure platform. Lead the implementation of proactive monitoring and logging solutions using Azure Monitor, Log Analytics, and other tools to minimize downtime. Coordinate with stakeholders to provide clear updates on production incidents, resolutions, and performance improvements Plan and execute disaster recovery and failover strategies for Azure Data Factory, Databricks, and SQL components to ensure business continuity. Document operational processes, troubleshooting steps, and best practices for the Azure platform to build a comprehensive knowledge base.
08/05/2026
Contractor
Sr Data Support Engineer Senior Data Support Engineer will provide technical leadership for support operations ensuring seamless data pipeline performance and timely resolution of issues to maintain business continuity. The role is responsible for overseeing the health and reliability of data systems, driving root cause analysis, and implementing proactive measures to minimize disruptions. This position combines managerial responsibilities with hands-on technical expertise. KEY ACCOUNTABILITIES Provide technical leadership for team of Production support engineers assigned to data platform Monitor and manage the health and performance of Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. Troubleshoot and resolve production incidents in Azure-based data pipelines, conducting root cause analysis and implementing preventive measures. Oversee and optimize the performance of Databricks notebooks and clusters to support efficient data transformations and analytics. Ensure the reliability and scalability of data integration workflows by leveraging Azure-native monitoring tools and alerts. Collaborate with development teams to deploy and support new Azure Data Factory pipelines, SQL scripts, and Databricks jobs into production. Maintain compliance with data governance, security, and backup policies across the Azure platform. Lead the implementation of proactive monitoring and logging solutions using Azure Monitor, Log Analytics, and other tools to minimize downtime. Coordinate with stakeholders to provide clear updates on production incidents, resolutions, and performance improvements Plan and execute disaster recovery and failover strategies for Azure Data Factory, Databricks, and SQL components to ensure business continuity. Document operational processes, troubleshooting steps, and best practices for the Azure platform to build a comprehensive knowledge base.
Purpose of the Role: The M365/Entra Security & Governance Specialist owns the security posture, data governance, and compliance alignment of the customer's Microsoft estate. The role designs and operates Zero Trust controls, threat protection, information protection, insider risk management, and the audit/evidence machinery required to demonstrate alignment with ISO 27001, GDPR, NIST CSF and Microsoft's Secure Score baselines. The customer processes personal and special-category data on behalf of public-sector programmes. The role therefore carries direct accountability for protecting beneficiary data, ensuring lawful processing within the EEA, and providing evidence of control effectiveness to the customer's Cyber Security team and external auditors. This is a senior, hands-on technical role - not a paper-only governance position. Requirements Key Technical Responsibilities: Threat Protection - Microsoft Defender XDR Operate Microsoft Defender XDR across Defender for Endpoint, Defender for Office 365 (Plan 2), Defender for Identity, Defender for Cloud Apps, and Defender Vulnerability Management. Manage Defender for Endpoint deployment, onboarding (via Intune/GPO/script), attack surface reduction (ASR) rules, EDR in block mode, automated investigation and response (AIR), tamper protection, and live response. Tune Defender for Office 365 anti-phishing, Safe Links, Safe Attachments, anti-spoofing, impersonation protection, attack simulation training, and Threat Explorer queries. Operate Defender for Identity sensors on domain controllers and ADFS Servers; investigate identity-based attack paths (DCSync, Golden Ticket, Pass-the-Hash) and remediate exposures. Operate Defender for Cloud Apps for SaaS discovery, OAuth app governance, conditional access app control (reverse Proxy), session policies, and shadow IT reporting. Investigate alerts and incidents in the Defender XDR portal using KQL advanced hunting; build custom detections, suppression rules, and automated playbooks. SIEM and SOAR - Microsoft Sentinel Operate Microsoft Sentinel for the estate: data connectors (M365, Entra, Defender XDR, Azure Activity, Office 365, Threat Intelligence, Syslog/CEF), workspace architecture, retention, and cost optimisation. Author analytics rules (scheduled, NRT, Fusion, Microsoft Security), build watchlists, threat intelligence integrations (TAXII/MISP), and User Entity Behaviour Analytics (UEBA). Develop KQL detection content aligned to MITRE ATT&CK; operate hunting queries, bookmarks, and incident investigation graphs. Build SOAR automation using Azure Logic Apps playbooks for incident enrichment, containment (eg, disable user, force password reset, isolate device), and notification. Operate the 24/7 Sentinel-based monitoring stack in collaboration with the NOC analyst function. Information Protection and Data Governance - Microsoft Purview Design and operate Microsoft Purview Information Protection: sensitivity labels, label policies, auto-labelling (client and service-side), encryption with rights management, and co-authoring on encrypted documents. Build and tune Data Loss Prevention (DLP) policies for Exchange, SharePoint, OneDrive, Teams chat, Endpoint DLP and Power Platform; manage policy tips, overrides, and incident review. Operate Insider Risk Management policies, content Explorer, activity Explorer, and communication compliance where in scope. Design retention policies, retention labels, and records management aligned to the customer's records retention schedules and applicable public-sector records management frameworks. Operate eDiscovery (Standard and Premium): cases, holds, collections, reviews, custodian management, and chain-of-custody documentation. Operate Microsoft Purview Data Map, Data Catalog, and Data Estate Insights for the Microsoft Fabric/Power BI estate, including lineage, classification scans, and Data Loss Prevention for Fabric. Maintain audit and reporting using Purview Audit (Standard/Premium), Compliance Manager templates (ISO 27001, GDPR, NIS2), and customer-managed Compliance Manager assessments. Identity Security and Zero Trust Define and maintain the Conditional Access policy baseline using a documented policy framework (Persona-based or Microsoft Zero Trust deployment guidance), including emergency/break-glass access, named locations, and report-only validation. Operate Entra ID Protection - sign-in risk, user risk, risk policies, and risk investigation - including alignment with Defender XDR for unified incident view. Govern privileged access via PIM, role-assignable groups, access reviews, and Just-In-Time elevation; co-own break-glass account procedures with the AD/Entra Specialist. Operate Entra Permissions Management (CIEM) where licensed, providing visibility of multi-cloud permission risk. Compliance and Audit Maintain ISO 27001 control evidence and align with the customer's certification and surveillance audits; act as the technical lead for any audit observation related to the Microsoft estate. Maintain GDPR records of processing, support Data Protection Impact Assessments for new applications, and operate technical and organisational measures (TOMs). Map controls to NIST CSF, NIS2 (where applicable as an essential/important entity), and Microsoft Secure Score/Identity Secure Score; maintain a target posture and quarterly improvement plan. Produce monthly security KPIs for the SLA report - Secure Score trend, MFA coverage, DLP incidents, phishing simulation results, vulnerability remediation, patch compliance - and quarterly executive risk reports. Microsoft Copilot and AI Governance Operate the security envelope for Microsoft 365 Copilot and Copilot Studio including SharePoint sharing hygiene ("oversharing"), sensitivity-label-aware grounding, restricted SearchableContent, and Copilot interaction audit log review. Define and enforce a Responsible AI policy aligned with Microsoft's Responsible AI Standard - fairness, reliability, safety, privacy, security, inclusiveness, transparency, and accountability. Mandatory Technical Skills Microsoft Defender XDR (full stack) and Microsoft Sentinel - analytics, hunting (KQL), incident management, and SOAR playbook authoring. Microsoft Purview - Information Protection, DLP, Insider Risk, Records Management, eDiscovery, Audit, and Compliance Manager. Entra ID security: Conditional Access, MFA, PIM, Identity Protection, External Identities, and Permissions Management. Zero Trust architecture knowledge per Microsoft Zero Trust deployment guidance; ability to lead a Zero Trust roadmap discussion with senior stakeholders. ISO 27001:2022 control set; GDPR Articles 5, 6, 9, 25, 28, 30, 32-34; awareness of NIS2 and applicable national cyber-security guidance. KQL (Kusto Query Language) - fluent across Defender Advanced Hunting, Sentinel, and Log Analytics. PowerShell automation across Microsoft Graph Security, ExchangeOnlineManagement, and Compliance modules. Desirable Technical Skills Threat hunting using Sigma rules, MITRE ATT&CK navigator, and STIX/TAXII Intel feeds. SOC operations experience - shift handover, evidence preservation, incident life cycle (NIST SP 800-61). Familiarity with on-premises PAM (CyberArk, BeyondTrust) and hybrid SOC tooling beyond Microsoft. Microsoft Fabric/Purview Data Loss Prevention (Fabric DLP) and AI hub for Purview. Familiarity with Cyber Essentials Plus, NCSC Cyber Assessment Framework (CAF), and ENISA guidance. Required Certifications Microsoft Certified: Security Operations Analyst Associate (SC-200) - mandatory. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) - mandatory. Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - preferred. ISO/IEC 27001 Lead Implementer or Lead Auditor - preferred. CISSP, CISM, or equivalent - desirable.
08/05/2026
Purpose of the Role: The M365/Entra Security & Governance Specialist owns the security posture, data governance, and compliance alignment of the customer's Microsoft estate. The role designs and operates Zero Trust controls, threat protection, information protection, insider risk management, and the audit/evidence machinery required to demonstrate alignment with ISO 27001, GDPR, NIST CSF and Microsoft's Secure Score baselines. The customer processes personal and special-category data on behalf of public-sector programmes. The role therefore carries direct accountability for protecting beneficiary data, ensuring lawful processing within the EEA, and providing evidence of control effectiveness to the customer's Cyber Security team and external auditors. This is a senior, hands-on technical role - not a paper-only governance position. Requirements Key Technical Responsibilities: Threat Protection - Microsoft Defender XDR Operate Microsoft Defender XDR across Defender for Endpoint, Defender for Office 365 (Plan 2), Defender for Identity, Defender for Cloud Apps, and Defender Vulnerability Management. Manage Defender for Endpoint deployment, onboarding (via Intune/GPO/script), attack surface reduction (ASR) rules, EDR in block mode, automated investigation and response (AIR), tamper protection, and live response. Tune Defender for Office 365 anti-phishing, Safe Links, Safe Attachments, anti-spoofing, impersonation protection, attack simulation training, and Threat Explorer queries. Operate Defender for Identity sensors on domain controllers and ADFS Servers; investigate identity-based attack paths (DCSync, Golden Ticket, Pass-the-Hash) and remediate exposures. Operate Defender for Cloud Apps for SaaS discovery, OAuth app governance, conditional access app control (reverse Proxy), session policies, and shadow IT reporting. Investigate alerts and incidents in the Defender XDR portal using KQL advanced hunting; build custom detections, suppression rules, and automated playbooks. SIEM and SOAR - Microsoft Sentinel Operate Microsoft Sentinel for the estate: data connectors (M365, Entra, Defender XDR, Azure Activity, Office 365, Threat Intelligence, Syslog/CEF), workspace architecture, retention, and cost optimisation. Author analytics rules (scheduled, NRT, Fusion, Microsoft Security), build watchlists, threat intelligence integrations (TAXII/MISP), and User Entity Behaviour Analytics (UEBA). Develop KQL detection content aligned to MITRE ATT&CK; operate hunting queries, bookmarks, and incident investigation graphs. Build SOAR automation using Azure Logic Apps playbooks for incident enrichment, containment (eg, disable user, force password reset, isolate device), and notification. Operate the 24/7 Sentinel-based monitoring stack in collaboration with the NOC analyst function. Information Protection and Data Governance - Microsoft Purview Design and operate Microsoft Purview Information Protection: sensitivity labels, label policies, auto-labelling (client and service-side), encryption with rights management, and co-authoring on encrypted documents. Build and tune Data Loss Prevention (DLP) policies for Exchange, SharePoint, OneDrive, Teams chat, Endpoint DLP and Power Platform; manage policy tips, overrides, and incident review. Operate Insider Risk Management policies, content Explorer, activity Explorer, and communication compliance where in scope. Design retention policies, retention labels, and records management aligned to the customer's records retention schedules and applicable public-sector records management frameworks. Operate eDiscovery (Standard and Premium): cases, holds, collections, reviews, custodian management, and chain-of-custody documentation. Operate Microsoft Purview Data Map, Data Catalog, and Data Estate Insights for the Microsoft Fabric/Power BI estate, including lineage, classification scans, and Data Loss Prevention for Fabric. Maintain audit and reporting using Purview Audit (Standard/Premium), Compliance Manager templates (ISO 27001, GDPR, NIS2), and customer-managed Compliance Manager assessments. Identity Security and Zero Trust Define and maintain the Conditional Access policy baseline using a documented policy framework (Persona-based or Microsoft Zero Trust deployment guidance), including emergency/break-glass access, named locations, and report-only validation. Operate Entra ID Protection - sign-in risk, user risk, risk policies, and risk investigation - including alignment with Defender XDR for unified incident view. Govern privileged access via PIM, role-assignable groups, access reviews, and Just-In-Time elevation; co-own break-glass account procedures with the AD/Entra Specialist. Operate Entra Permissions Management (CIEM) where licensed, providing visibility of multi-cloud permission risk. Compliance and Audit Maintain ISO 27001 control evidence and align with the customer's certification and surveillance audits; act as the technical lead for any audit observation related to the Microsoft estate. Maintain GDPR records of processing, support Data Protection Impact Assessments for new applications, and operate technical and organisational measures (TOMs). Map controls to NIST CSF, NIS2 (where applicable as an essential/important entity), and Microsoft Secure Score/Identity Secure Score; maintain a target posture and quarterly improvement plan. Produce monthly security KPIs for the SLA report - Secure Score trend, MFA coverage, DLP incidents, phishing simulation results, vulnerability remediation, patch compliance - and quarterly executive risk reports. Microsoft Copilot and AI Governance Operate the security envelope for Microsoft 365 Copilot and Copilot Studio including SharePoint sharing hygiene ("oversharing"), sensitivity-label-aware grounding, restricted SearchableContent, and Copilot interaction audit log review. Define and enforce a Responsible AI policy aligned with Microsoft's Responsible AI Standard - fairness, reliability, safety, privacy, security, inclusiveness, transparency, and accountability. Mandatory Technical Skills Microsoft Defender XDR (full stack) and Microsoft Sentinel - analytics, hunting (KQL), incident management, and SOAR playbook authoring. Microsoft Purview - Information Protection, DLP, Insider Risk, Records Management, eDiscovery, Audit, and Compliance Manager. Entra ID security: Conditional Access, MFA, PIM, Identity Protection, External Identities, and Permissions Management. Zero Trust architecture knowledge per Microsoft Zero Trust deployment guidance; ability to lead a Zero Trust roadmap discussion with senior stakeholders. ISO 27001:2022 control set; GDPR Articles 5, 6, 9, 25, 28, 30, 32-34; awareness of NIS2 and applicable national cyber-security guidance. KQL (Kusto Query Language) - fluent across Defender Advanced Hunting, Sentinel, and Log Analytics. PowerShell automation across Microsoft Graph Security, ExchangeOnlineManagement, and Compliance modules. Desirable Technical Skills Threat hunting using Sigma rules, MITRE ATT&CK navigator, and STIX/TAXII Intel feeds. SOC operations experience - shift handover, evidence preservation, incident life cycle (NIST SP 800-61). Familiarity with on-premises PAM (CyberArk, BeyondTrust) and hybrid SOC tooling beyond Microsoft. Microsoft Fabric/Purview Data Loss Prevention (Fabric DLP) and AI hub for Purview. Familiarity with Cyber Essentials Plus, NCSC Cyber Assessment Framework (CAF), and ENISA guidance. Required Certifications Microsoft Certified: Security Operations Analyst Associate (SC-200) - mandatory. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) - mandatory. Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - preferred. ISO/IEC 27001 Lead Implementer or Lead Auditor - preferred. CISSP, CISM, or equivalent - desirable.
Data Privacy Manager | £55-60k | London, Hybrid We're partnered with a growing data governance consultancy looking to hire a Privacy Manager to support the continued expansion of their consulting function. This is a fantastic opportunity for someone operating at Senior Consultant or Manager level within privacy/data protection to join a specialist environment working across a broad client base. The role combines hands-on privacy delivery, client relationship management, and leadership responsibilities within a collaborative and commercially focused team. Salary: 55-60k Working Structure: 2 days onsite in London The Role: You'll take ownership of multiple client engagements, acting as a trusted advisor across operational privacy and governance initiatives while supporting the development of more junior consultants within the team. Projects will include: DSAR management programmes DPIAs, LIAs & ROPAs Privacy gap assessments & governance reviews DPO-as-a-Service support Regulatory advisory work Policy and framework development Privacy operations improvement initiatives You'll also play a key role in supporting client workshops, contributing to proposals and helping identify opportunities to expand existing client relationships. What They're Looking For: Strong understanding of UK GDPR, EU GDPR and wider data protection frameworks Previous experience within a privacy consultancy, legal environment or in-house privacy function Experience managing multiple projects or client engagements simultaneously Strong stakeholder management and communication skills Ability to deliver practical privacy guidance to non-technical audiences Experience across privacy operations activities such as DSARs, DPIAs, LIAs and ROPAs The client is particularly interested in individuals who enjoy balancing delivery, client engagement and commercial involvement within a growing consultancy environment. Desirable Experience: CIPP/E, CIPM, BCS Data Protection or similar qualifications Experience supporting outsourced DPO services Exposure to privacy tooling or SaaS-based privacy management platforms Proposal writing, scoping or commercial engagement experience Exposure to AI governance, data ethics or international data transfer considerations This is an excellent opportunity for someone looking to step into a more visible and commercially involved privacy consulting role within a growing specialist business. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
08/05/2026
Full time
Data Privacy Manager | £55-60k | London, Hybrid We're partnered with a growing data governance consultancy looking to hire a Privacy Manager to support the continued expansion of their consulting function. This is a fantastic opportunity for someone operating at Senior Consultant or Manager level within privacy/data protection to join a specialist environment working across a broad client base. The role combines hands-on privacy delivery, client relationship management, and leadership responsibilities within a collaborative and commercially focused team. Salary: 55-60k Working Structure: 2 days onsite in London The Role: You'll take ownership of multiple client engagements, acting as a trusted advisor across operational privacy and governance initiatives while supporting the development of more junior consultants within the team. Projects will include: DSAR management programmes DPIAs, LIAs & ROPAs Privacy gap assessments & governance reviews DPO-as-a-Service support Regulatory advisory work Policy and framework development Privacy operations improvement initiatives You'll also play a key role in supporting client workshops, contributing to proposals and helping identify opportunities to expand existing client relationships. What They're Looking For: Strong understanding of UK GDPR, EU GDPR and wider data protection frameworks Previous experience within a privacy consultancy, legal environment or in-house privacy function Experience managing multiple projects or client engagements simultaneously Strong stakeholder management and communication skills Ability to deliver practical privacy guidance to non-technical audiences Experience across privacy operations activities such as DSARs, DPIAs, LIAs and ROPAs The client is particularly interested in individuals who enjoy balancing delivery, client engagement and commercial involvement within a growing consultancy environment. Desirable Experience: CIPP/E, CIPM, BCS Data Protection or similar qualifications Experience supporting outsourced DPO services Exposure to privacy tooling or SaaS-based privacy management platforms Proposal writing, scoping or commercial engagement experience Exposure to AI governance, data ethics or international data transfer considerations This is an excellent opportunity for someone looking to step into a more visible and commercially involved privacy consulting role within a growing specialist business. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
We are seeking a Director-level leader with end-to-end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery of high-impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable impact. Collaborating closely with senior leaders across Service Delivery, Service Management, Technical Operations, Incident Response, Engineering, and Product, this role will align stakeholders, lead change across boundaries, and ensure improvements are Embedded into day-to-day ways of working. The role will also support client-facing teams and where appropriate, contribute directly to client engagement. The Role 1.Outcome Ownership & Service Improvement Leadership Accountable for defining, prioritising, and delivering cross-functional service and experience improvements, with clear ownership of outcomes and benefits realisation. Convert complex insight (incidents, reliability gaps, client feedback, operational friction) into clear priorities, executable plans, and defined success measures. Maintain a relentless focus on business impact and realised benefits, not task completion. 2. Cross-Functional Alignment & Change Leadership Function as the senior authority for service improvement, aligning leaders, resolving trade-offs, and making decisions where ownership spans multiple functions. Facilitate decision-making, resolve ambiguity, and maintain momentum where ownership spans multiple teams, unblocking decisions and sustaining momentum. Ensure improvements are fully Embedded into BAU operations and ways of working, not delivered as standalone initiatives. 3. Strategic Improvement & Transformation Enablement Design and coordinate structured improvement initiatives that strengthen operational resilience, business continuity, service reliability and risk, and client experience and efficiency. Introduce and embed pragmatic improvement frameworks and governance that scale with organizational maturity. Challenge existing processes, tooling, and approaches constructively and champion a culture of continuous improvement and accountability. 4. Data-Led Insight & Performance Transparency Discover, generate, manage, and use operational and ervice performance data to identify systemic issues, prioritise interventions, and validate impact. Define and track meaningful performance indicators that demonstrate reliability and experience improvement, reduction in recurring issues, and service stability. Provide clear, executive-ready reporting that enables informed decision-making and builds confidence in progress. 5. Programme Coordination & Delivery Discipline Apply proportionate programme and project management practices to structure delivery, manage dependencies, and mitigate risk. Track progress against agreed outcomes, benefits, and timelines, ensuring transparency without overengineering governance. Drive teams in translating strategic intent into executable, sequenced activity. 6. Communication, Engagement & Capability Uplift Develop clear, outcome-focused communications that articulate the why, the expected impact, and behavioural implications of change as well as technological. Facilitate workshops, forums, and retrospectives that surface insight and reinforce accountability. Drive capability uplift within service and operational teams to sustain improvements long term. 7. Service Delivery Leadership Support Take on additional leadership, operational, or transformation responsibilities aligned to organizational priorities, including oversight or leadership of critical operational or governance functions, as required. Represent Service Delivery in executive, client, and cross-functional forums. What you'll bring Essential experience and skills: Extensive experience leading strategic change, transformation, or service improvement in complex, multinational environments. Proven ability to influence and engage at executive/C-suite level. Strong record of independent ownership, initiative, and leading others through change. Excellent analytical capability with the ability to turn data into decisions and measurable impact. Experience working across technology, operations, and service delivery functions. Strong capability with data and service platforms (eg Power BI, Excel, ServiceNow, BMC). Proven experience in team training, communications, or business management roles Desirable but not essential: Good working knowledge of ITSM practices (eg incidents, SLAs, service design, change). Experience in financial services, insurance, or technology-led environments. Familiarity with digital collaboration tools (eg Microsoft Teams, Miro). What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (see below) (ICT_TECH CS_2026_02R)
08/05/2026
Full time
We are seeking a Director-level leader with end-to-end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery of high-impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable impact. Collaborating closely with senior leaders across Service Delivery, Service Management, Technical Operations, Incident Response, Engineering, and Product, this role will align stakeholders, lead change across boundaries, and ensure improvements are Embedded into day-to-day ways of working. The role will also support client-facing teams and where appropriate, contribute directly to client engagement. The Role 1.Outcome Ownership & Service Improvement Leadership Accountable for defining, prioritising, and delivering cross-functional service and experience improvements, with clear ownership of outcomes and benefits realisation. Convert complex insight (incidents, reliability gaps, client feedback, operational friction) into clear priorities, executable plans, and defined success measures. Maintain a relentless focus on business impact and realised benefits, not task completion. 2. Cross-Functional Alignment & Change Leadership Function as the senior authority for service improvement, aligning leaders, resolving trade-offs, and making decisions where ownership spans multiple functions. Facilitate decision-making, resolve ambiguity, and maintain momentum where ownership spans multiple teams, unblocking decisions and sustaining momentum. Ensure improvements are fully Embedded into BAU operations and ways of working, not delivered as standalone initiatives. 3. Strategic Improvement & Transformation Enablement Design and coordinate structured improvement initiatives that strengthen operational resilience, business continuity, service reliability and risk, and client experience and efficiency. Introduce and embed pragmatic improvement frameworks and governance that scale with organizational maturity. Challenge existing processes, tooling, and approaches constructively and champion a culture of continuous improvement and accountability. 4. Data-Led Insight & Performance Transparency Discover, generate, manage, and use operational and ervice performance data to identify systemic issues, prioritise interventions, and validate impact. Define and track meaningful performance indicators that demonstrate reliability and experience improvement, reduction in recurring issues, and service stability. Provide clear, executive-ready reporting that enables informed decision-making and builds confidence in progress. 5. Programme Coordination & Delivery Discipline Apply proportionate programme and project management practices to structure delivery, manage dependencies, and mitigate risk. Track progress against agreed outcomes, benefits, and timelines, ensuring transparency without overengineering governance. Drive teams in translating strategic intent into executable, sequenced activity. 6. Communication, Engagement & Capability Uplift Develop clear, outcome-focused communications that articulate the why, the expected impact, and behavioural implications of change as well as technological. Facilitate workshops, forums, and retrospectives that surface insight and reinforce accountability. Drive capability uplift within service and operational teams to sustain improvements long term. 7. Service Delivery Leadership Support Take on additional leadership, operational, or transformation responsibilities aligned to organizational priorities, including oversight or leadership of critical operational or governance functions, as required. Represent Service Delivery in executive, client, and cross-functional forums. What you'll bring Essential experience and skills: Extensive experience leading strategic change, transformation, or service improvement in complex, multinational environments. Proven ability to influence and engage at executive/C-suite level. Strong record of independent ownership, initiative, and leading others through change. Excellent analytical capability with the ability to turn data into decisions and measurable impact. Experience working across technology, operations, and service delivery functions. Strong capability with data and service platforms (eg Power BI, Excel, ServiceNow, BMC). Proven experience in team training, communications, or business management roles Desirable but not essential: Good working knowledge of ITSM practices (eg incidents, SLAs, service design, change). Experience in financial services, insurance, or technology-led environments. Familiarity with digital collaboration tools (eg Microsoft Teams, Miro). What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (see below) (ICT_TECH CS_2026_02R)
Job Title: NetSuite Finance Transformation Manager Location: West London (Hybrid) Salary: DOE Competitive + Bonus and Benefits Type: Permanent I am currently working with leading global professional services organisation headquartered in London. The business operates in a fast-paced, creative and commercially driven environment and works with some of the world's most recognisable consumer brands. The organisation is entering a significant finance and ERP transformation phase and is seeking a NetSuite Finance Transformation Manager/Consultant to play a critical role in modernising finance processes and maximising the value of their NetSuite platform. This position will have end-to-end ownership of NetSuite improvement initiatives, covering as-is analysis, to-be design, process optimisation, automation, and delivery of a pragmatic transformation roadmap. Key Responsibilities: Support the review and enhancement of the current finance systems landscape, identifying opportunities to improve ways of working. Help shape future-state finance processes, focusing on simplicity, scalability and efficiency. Contribute to initiatives aimed at improving automation, controls and data quality across core finance activities. Act as a key point of contact for system-led change, working with finance and technology stakeholders. Support initiatives designed to improve return on investment from existing finance systems and tools. Play a role in developing and delivering a longer-term finance transformation roadmap. Assist with change activity across finance operations, including shared service environments. Skills and Experience Required: Must have strong experience working with NetSuite, within finance-led transformation or optimisation initiatives. NetSuite functional capability is highly desirable. Experience in defining a transformational roadmap and delivering process improvement, system implementation and continuous improvement projects. Comfortable working in evolving environments where requirements may not always be fully defined. Commercially aware, with an interest in delivering practical, value-driven change. Experience contributing to process design, system improvements or transformation programmes. Strong stakeholder engagement and communication skills, with the ability to work across finance and non-finance teams. Exposure to shared services, multi-entity environments or complex organisations would be beneficial. If you are interested in this opportunity and meet the criteria, please apply. Due to anticipated volume, we may not be able to respond to every unsuccessful candidate.
08/05/2026
Full time
Job Title: NetSuite Finance Transformation Manager Location: West London (Hybrid) Salary: DOE Competitive + Bonus and Benefits Type: Permanent I am currently working with leading global professional services organisation headquartered in London. The business operates in a fast-paced, creative and commercially driven environment and works with some of the world's most recognisable consumer brands. The organisation is entering a significant finance and ERP transformation phase and is seeking a NetSuite Finance Transformation Manager/Consultant to play a critical role in modernising finance processes and maximising the value of their NetSuite platform. This position will have end-to-end ownership of NetSuite improvement initiatives, covering as-is analysis, to-be design, process optimisation, automation, and delivery of a pragmatic transformation roadmap. Key Responsibilities: Support the review and enhancement of the current finance systems landscape, identifying opportunities to improve ways of working. Help shape future-state finance processes, focusing on simplicity, scalability and efficiency. Contribute to initiatives aimed at improving automation, controls and data quality across core finance activities. Act as a key point of contact for system-led change, working with finance and technology stakeholders. Support initiatives designed to improve return on investment from existing finance systems and tools. Play a role in developing and delivering a longer-term finance transformation roadmap. Assist with change activity across finance operations, including shared service environments. Skills and Experience Required: Must have strong experience working with NetSuite, within finance-led transformation or optimisation initiatives. NetSuite functional capability is highly desirable. Experience in defining a transformational roadmap and delivering process improvement, system implementation and continuous improvement projects. Comfortable working in evolving environments where requirements may not always be fully defined. Commercially aware, with an interest in delivering practical, value-driven change. Experience contributing to process design, system improvements or transformation programmes. Strong stakeholder engagement and communication skills, with the ability to work across finance and non-finance teams. Exposure to shared services, multi-entity environments or complex organisations would be beneficial. If you are interested in this opportunity and meet the criteria, please apply. Due to anticipated volume, we may not be able to respond to every unsuccessful candidate.
Salary £63,823, with an opportunity to qualify for additional allowances and a skills-related payment under the Government Digital and Data Profession Capability (GDDPC) Framework - formerly known as DDaT. Flexible working We support full time (36 hours per week) and part-time (minimum three days a week) working patterns. Due to the sensitive nature of our work, this role is fully office-based with no option for remote or home working. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role Enhancing how we operate today will better prepare us for the challenges of tomorrow. That's why we're creating dedicated teams focused on bringing Artificial Intelligence (AI) into some of our most mission critical areas. As a Senior DevOps Engineer, you'll play a key role in bridging development and operations by enabling teams to deliver software reliably, securely and at pace. You'll help design, build and run a bespoke internal Cloud platform, ensuring the smooth operation of systems and infrastructure that support AI, ML Ops and wider engineering teams. You'll focus on embedding DevOps practices such as continuous integration, continuous delivery, infrastructure automation and monitoring, creating reliable pipelines and tooling that underpin modern engineering ways of working. With a primary focus on delivery and operational excellence, you'll support the creation of a scalable, reliable and secure Cloud based platform. You'll build and maintain CI/CD pipelines, develop infrastructure as code, deliver DevOps automation, and ensure systems are observable, resilient and well monitored. In doing so, you'll create shared tooling and services that teams across MI6 can use securely and effectively. Working closely with software engineers, product managers and ML Ops teams, you'll promote a strong DevOps culture by improving collaboration, reducing friction between teams and continuously improving how services are built, deployed and operated. Whether troubleshooting live issues, improving platform reliability or adopting industry best practice, you'll deliver practical, high quality solutions that support the organisation's mission. About you You'll be an experienced DevOps or platform focused engineer, with demonstrable experience designing, automating and operating Cloud based systems in complex environments. You'll bring strong experience of infrastructure as code, CI/CD, configuration management, containerisation and monitoring, alongside hands on experience with Cloud platforms such as AWS, Azure or Google Cloud. You'll be someone seeking to move into a senior role providing technical direction and mentoring to less experienced engineers. Adaptable, collaborative and knowledgeable, you'll be a problem solver with a knack for troubleshooting. Importantly, you'll be keen to learn, with an eye on emerging trends, and excited by the prospect of significant upskilling in AI and ML Ops. Please note, you don't need any existing AI expertise beyond a foundational understanding. Instead, you'll bring a genuine passion and some evidence of self study that supports your interest. Training and development We take professional development seriously, and you'll be joining a community that invests in helping people grow their skills. You'll have access to a broad mix of learning opportunities, including in house and online training, technical deep dives and development pathways shaped around your interests and the needs of the organisation. This includes support to strengthen your capability across modern AI techniques, Cloud technologies and wider analytical or engineering practices. We use the Government Digital and Data Profession Capability Framework (formerly known as DDaT) as a compass to provide guidance and tools to support you. You can find out more about the framework here: Government Digital and Data Profession Capability Framework. You'll also have opportunities to work with external professional bodies and training providers who offer routes to specialist accreditation, advanced AI training or broader professional recognition. Whether you choose to deepen your expertise in a specific technical area or broaden your capability across new domains, you'll have the guidance and support you need to progress. Alongside formal training, you'll benefit from mentoring, peer support and a collaborative community that shares knowledge openly. You'll have opportunities to rotate across different teams, explore emerging technologies and contribute to shaping how MI6 evolves its AI and data science capability. As you develop, you'll have the space to experiment, expand your expertise and play an active role in strengthening our AI practice across the organisation. Rewards and benefits You'll receive a starting salary of £63,823, plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays opportunities to be recognised through our employee performance scheme interest free season ticket loan (travel and parking) cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds.
08/05/2026
Full time
Salary £63,823, with an opportunity to qualify for additional allowances and a skills-related payment under the Government Digital and Data Profession Capability (GDDPC) Framework - formerly known as DDaT. Flexible working We support full time (36 hours per week) and part-time (minimum three days a week) working patterns. Due to the sensitive nature of our work, this role is fully office-based with no option for remote or home working. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role Enhancing how we operate today will better prepare us for the challenges of tomorrow. That's why we're creating dedicated teams focused on bringing Artificial Intelligence (AI) into some of our most mission critical areas. As a Senior DevOps Engineer, you'll play a key role in bridging development and operations by enabling teams to deliver software reliably, securely and at pace. You'll help design, build and run a bespoke internal Cloud platform, ensuring the smooth operation of systems and infrastructure that support AI, ML Ops and wider engineering teams. You'll focus on embedding DevOps practices such as continuous integration, continuous delivery, infrastructure automation and monitoring, creating reliable pipelines and tooling that underpin modern engineering ways of working. With a primary focus on delivery and operational excellence, you'll support the creation of a scalable, reliable and secure Cloud based platform. You'll build and maintain CI/CD pipelines, develop infrastructure as code, deliver DevOps automation, and ensure systems are observable, resilient and well monitored. In doing so, you'll create shared tooling and services that teams across MI6 can use securely and effectively. Working closely with software engineers, product managers and ML Ops teams, you'll promote a strong DevOps culture by improving collaboration, reducing friction between teams and continuously improving how services are built, deployed and operated. Whether troubleshooting live issues, improving platform reliability or adopting industry best practice, you'll deliver practical, high quality solutions that support the organisation's mission. About you You'll be an experienced DevOps or platform focused engineer, with demonstrable experience designing, automating and operating Cloud based systems in complex environments. You'll bring strong experience of infrastructure as code, CI/CD, configuration management, containerisation and monitoring, alongside hands on experience with Cloud platforms such as AWS, Azure or Google Cloud. You'll be someone seeking to move into a senior role providing technical direction and mentoring to less experienced engineers. Adaptable, collaborative and knowledgeable, you'll be a problem solver with a knack for troubleshooting. Importantly, you'll be keen to learn, with an eye on emerging trends, and excited by the prospect of significant upskilling in AI and ML Ops. Please note, you don't need any existing AI expertise beyond a foundational understanding. Instead, you'll bring a genuine passion and some evidence of self study that supports your interest. Training and development We take professional development seriously, and you'll be joining a community that invests in helping people grow their skills. You'll have access to a broad mix of learning opportunities, including in house and online training, technical deep dives and development pathways shaped around your interests and the needs of the organisation. This includes support to strengthen your capability across modern AI techniques, Cloud technologies and wider analytical or engineering practices. We use the Government Digital and Data Profession Capability Framework (formerly known as DDaT) as a compass to provide guidance and tools to support you. You can find out more about the framework here: Government Digital and Data Profession Capability Framework. You'll also have opportunities to work with external professional bodies and training providers who offer routes to specialist accreditation, advanced AI training or broader professional recognition. Whether you choose to deepen your expertise in a specific technical area or broaden your capability across new domains, you'll have the guidance and support you need to progress. Alongside formal training, you'll benefit from mentoring, peer support and a collaborative community that shares knowledge openly. You'll have opportunities to rotate across different teams, explore emerging technologies and contribute to shaping how MI6 evolves its AI and data science capability. As you develop, you'll have the space to experiment, expand your expertise and play an active role in strengthening our AI practice across the organisation. Rewards and benefits You'll receive a starting salary of £63,823, plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays opportunities to be recognised through our employee performance scheme interest free season ticket loan (travel and parking) cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds.
Senior Business Developer, Nonprofits EMEA, AWS Global Nonprofit Business Job ID: AWS EMEA SARL (UK Branch) We are seeking a Senior Business Developer to accelerate revenue growth and deepen customer relationships for the AWS for Nonprofits business across EMEA. Based in London, you will own the end to end customer development motion for the region - from building executive relationships with the largest nonprofit organisations in Europe, to designing scalable engagement frameworks that convert pipeline into committed spend. You will spend your time in front of customers and partners, leading executive roundtables, driving account development plans for Global Priority Accounts, enabling partners to co sell, and building repeatable motions to drive growth. You will serve as the connective tissue between EMEA field teams and US headquartered nonprofit accounts, ensuring that global strategies translate into regional revenue. Key Job Responsibilities Customer Engagements & Account Development Own the execution of the EMEA customer engagement motion for AWS Nonprofits, building and implementing account development strategies that progress the highest value nonprofit organisations from initial engagement through to committed workloads. Lead direct customer engagements with C suite and mission critical leaders at EMEA nonprofit organisations, translating AWS capabilities into mission impact outcomes. Build and own account development plans for EMEA based Global Priority Accounts, coordinating with US based account teams on global strategies, pricing constructs, and executive sponsorship. Drive innovation engagements end to end: qualify accounts, facilitate workshops, and convert outputs into actionable next steps with a clear revenue path. Create repeatable customer engagement playbooks for EMEA markets that compress time from first meeting to qualified opportunity. Maintain a rolling pipeline of qualified engagements and report on progression against revenue targets. Executive Roundtables & Scale Motions Design and deliver high impact executive engagement formats that generate pipeline, build peer networks, and establish AWS as the trusted technology partner for the European nonprofit sector. Conceive, plan, and host executive roundtables across EMEA markets, targeting senior nonprofit leaders around themes such as AI transformation, data strategy, operational resilience or line of business personas. Design scalable engagement motions (webinar series, regional showcases, peer learning circles) that extend reach beyond directly covered accounts to the broader EMEA nonprofit market. Convert roundtable and event participation into qualified pipeline within 90 days of each engagement. Global Priority Accounts & US Tie Back Serve as the EMEA anchor for global nonprofit accounts headquartered in the US, ensuring enterprise strategies and pricing constructs flow through to European affiliates and operations. Own the EMEA relationship for Global Priority Accounts with significant European operations, coordinating with US account teams on joint account plans. Participate in US led QBRs and strategic account reviews for global nonprofits, providing EMEA market context, customer intelligence, and expansion opportunities. Identify and progress EMEA originated opportunities that contribute to global account revenue targets, ensuring proper attribution and pipeline visibility. Facilitate executive introductions and relationship bridges between EMEA nonprofit leaders and US based AWS leadership for high value strategic engagements. Design and build a repeatable model for accelerating global Affiliated nonprofit customers, working with pricing, legal, and pan Amazon teams to design a market ready structure. Partner Enablement Build a partner led delivery and co sell motion for the EMEA nonprofit vertical. Identify and activate 3-5 strategic EMEA partners (SIs, ISVs, Social Good Tech vendors) with tailored enablement plans and joint go to market motions for the nonprofit segment. Deliver partner enablement sessions that equip partners to independently position AWS for Nonprofits solutions, qualify opportunities, and lead customer engagements. Drive joint customer engagements and co sell pipeline with enabled partners, targeting partner sourced or partner influenced revenue growth. Develop an EMEA partner strategy for nonprofits aligned with the global partner framework, with clear revenue contribution targets. A Day in the Life On a daily basis, this individual will be connecting with customers to qualify them for workshop sessions, following up after workshops or roundtable participation, and generally advancing relationships. Strategy and planning sessions with account managers, discovery, enablement and go to market planning sessions with partners, and internal meetings to support the operations necessary to execute on customer engagements will also be part of the role. Regular calls with the US account team will be held to jointly strategise on global accounts, report progress with EMEA affiliates, and identify repeatable use cases to accelerate opportunities. About the Team AWS for Nonprofits enables nonprofit organisations of all sizes to leverage the power of cloud technology to advance their missions. The team works with nonprofits globally to provide access to cloud credits, training, solutions, and dedicated support that accelerate digital transformation and maximise social impact. The EMEA team is a growing function focused on expanding our reach across key UK and European markets. Basic Qualifications Experience with business development, partnership management, or sourcing new business. Experience with sales CRM tools such as Salesforce or similar software. Experience creating, improving and executing engagement programs and action plans. Experience managing executive customer relationships and key business stakeholders. Travel up to 20% of the time. Experience with analytical tools and ability to dive deep into metrics and reporting. Preferred Qualifications Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units. Bachelor's degree in business, international relations, or a security related field. Experience working with nonprofit organisations, public sector, or social impact sector. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
08/05/2026
Full time
Senior Business Developer, Nonprofits EMEA, AWS Global Nonprofit Business Job ID: AWS EMEA SARL (UK Branch) We are seeking a Senior Business Developer to accelerate revenue growth and deepen customer relationships for the AWS for Nonprofits business across EMEA. Based in London, you will own the end to end customer development motion for the region - from building executive relationships with the largest nonprofit organisations in Europe, to designing scalable engagement frameworks that convert pipeline into committed spend. You will spend your time in front of customers and partners, leading executive roundtables, driving account development plans for Global Priority Accounts, enabling partners to co sell, and building repeatable motions to drive growth. You will serve as the connective tissue between EMEA field teams and US headquartered nonprofit accounts, ensuring that global strategies translate into regional revenue. Key Job Responsibilities Customer Engagements & Account Development Own the execution of the EMEA customer engagement motion for AWS Nonprofits, building and implementing account development strategies that progress the highest value nonprofit organisations from initial engagement through to committed workloads. Lead direct customer engagements with C suite and mission critical leaders at EMEA nonprofit organisations, translating AWS capabilities into mission impact outcomes. Build and own account development plans for EMEA based Global Priority Accounts, coordinating with US based account teams on global strategies, pricing constructs, and executive sponsorship. Drive innovation engagements end to end: qualify accounts, facilitate workshops, and convert outputs into actionable next steps with a clear revenue path. Create repeatable customer engagement playbooks for EMEA markets that compress time from first meeting to qualified opportunity. Maintain a rolling pipeline of qualified engagements and report on progression against revenue targets. Executive Roundtables & Scale Motions Design and deliver high impact executive engagement formats that generate pipeline, build peer networks, and establish AWS as the trusted technology partner for the European nonprofit sector. Conceive, plan, and host executive roundtables across EMEA markets, targeting senior nonprofit leaders around themes such as AI transformation, data strategy, operational resilience or line of business personas. Design scalable engagement motions (webinar series, regional showcases, peer learning circles) that extend reach beyond directly covered accounts to the broader EMEA nonprofit market. Convert roundtable and event participation into qualified pipeline within 90 days of each engagement. Global Priority Accounts & US Tie Back Serve as the EMEA anchor for global nonprofit accounts headquartered in the US, ensuring enterprise strategies and pricing constructs flow through to European affiliates and operations. Own the EMEA relationship for Global Priority Accounts with significant European operations, coordinating with US account teams on joint account plans. Participate in US led QBRs and strategic account reviews for global nonprofits, providing EMEA market context, customer intelligence, and expansion opportunities. Identify and progress EMEA originated opportunities that contribute to global account revenue targets, ensuring proper attribution and pipeline visibility. Facilitate executive introductions and relationship bridges between EMEA nonprofit leaders and US based AWS leadership for high value strategic engagements. Design and build a repeatable model for accelerating global Affiliated nonprofit customers, working with pricing, legal, and pan Amazon teams to design a market ready structure. Partner Enablement Build a partner led delivery and co sell motion for the EMEA nonprofit vertical. Identify and activate 3-5 strategic EMEA partners (SIs, ISVs, Social Good Tech vendors) with tailored enablement plans and joint go to market motions for the nonprofit segment. Deliver partner enablement sessions that equip partners to independently position AWS for Nonprofits solutions, qualify opportunities, and lead customer engagements. Drive joint customer engagements and co sell pipeline with enabled partners, targeting partner sourced or partner influenced revenue growth. Develop an EMEA partner strategy for nonprofits aligned with the global partner framework, with clear revenue contribution targets. A Day in the Life On a daily basis, this individual will be connecting with customers to qualify them for workshop sessions, following up after workshops or roundtable participation, and generally advancing relationships. Strategy and planning sessions with account managers, discovery, enablement and go to market planning sessions with partners, and internal meetings to support the operations necessary to execute on customer engagements will also be part of the role. Regular calls with the US account team will be held to jointly strategise on global accounts, report progress with EMEA affiliates, and identify repeatable use cases to accelerate opportunities. About the Team AWS for Nonprofits enables nonprofit organisations of all sizes to leverage the power of cloud technology to advance their missions. The team works with nonprofits globally to provide access to cloud credits, training, solutions, and dedicated support that accelerate digital transformation and maximise social impact. The EMEA team is a growing function focused on expanding our reach across key UK and European markets. Basic Qualifications Experience with business development, partnership management, or sourcing new business. Experience with sales CRM tools such as Salesforce or similar software. Experience creating, improving and executing engagement programs and action plans. Experience managing executive customer relationships and key business stakeholders. Travel up to 20% of the time. Experience with analytical tools and ability to dive deep into metrics and reporting. Preferred Qualifications Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units. Bachelor's degree in business, international relations, or a security related field. Experience working with nonprofit organisations, public sector, or social impact sector. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job title: Resident Services Manager Location: North East England, UK Contract: Permanent, full-time. Working Pattern: See additional information Direct reports: N/A Reporting to: Senior Building Operations Manager Company Overview Ocasa Homes is not your typical property management company - we're redefining how residential properties are managed in the UK. Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The Resident Services Manager plays a pivotal role in shaping the resident experience across our Ocasa communities. This position is instrumental in driving service excellence, fostering community engagement, and ensuring operational standards are consistently met. Supporting this function, the Resident Services Manager will take a proactive role in resident acquisition through property viewings, upholding asset integrity via regular building inspections, and enhancing resident satisfaction by coordinating community initiatives and providing responsive, high-quality support. This role will look after our buildings within the whole North East region (Durham, Sunderland, Stockton-on-Tees and Carlisle). Key Responsibilities Occupancy & Performance Management Lead and oversee property viewings, working to individual and team KPIs to drive occupancy and conversion. Provide regular, data informed feedback to management regarding property condition and pricing to support strategic decision making. Operational Oversight & Compliance Ensure the completion of regular portfolio inspections to maintain safety, cleanliness, and presentation standards. Maintain accurate records and ensure compliance with health and safety protocols. Oversee the secure management and auditing of all property keys. Work with the Facilities Management team and in particular the compliance manager to provide on site support in relation to day to day compliance related activity. Maintenance & Service Coordination Act as the key liaison with the maintenance helpdesk, ensuring timely resolution of repairs and high quality outcomes through inspections and spot checks. Maintain clear communication with residents throughout the process. Issue Escalation & Risk Management Proactively identify and elevate community or operational issues to the appropriate senior stakeholders and management. Resident Engagement & Community Building Foster strong, positive relationships with residents across your region, embodying Ocasa's values in every interaction. Lead the planning and delivery of approved community events that enhance resident satisfaction and align with budgetary guidelines. Portfolio Mobilisation & Strategic Support Support the relevant departments in the mobilisation of new assets, ensuring a seamless resident experience from day one. Provide strategic input and administrative support on departmental projects and initiatives. Standards & Brand Representation Champion Ocasa's leasing walk and brand standards across all sites. Monitor adherence and report deviations to central teams for resolution. Coordinate and lead open days, with or without external support, in collaboration with tenancy management teams. Third Party Coordination & Legal Support Facilitate access for third party contractors and support the servicing of legal notices and consultation events as required. Cross Portfolio Flexibility Provide leadership and operational cover across other buildings and regions during peak periods, holidays, or as business needs dictate. Supporting the centralised functions Support other areas of the business, such as Lettings during peak times. Experience & Qualifications Proven experience in a customer facing management role within the residential property, hospitality, or flexible workspace sectors, with a strong track record of delivering outstanding service in high demands environments. Solid understanding of the residential rental market, including key operational requirements such as health and safety compliance, property inspections, and resident engagement. Demonstrated success in target driven roles, with the ability to meet and exceed performance metrics related to occupancy, service delivery, or operational efficiency. Technologically confident, with proficiency in Microsoft Office and the ability to quickly adapt to multiple business systems and digital platforms. Excellent interpersonal and communication skills, with a natural ability to build rapport and trust with prospective and existing residents. Highly organised and detail oriented, with strong administrative capabilities and a disciplined approach to following processes, policies, and maintaining accurate records. A genuine passion for delivering exceptional customer experiences, with a proactive and solution focused mindset. Company Benefits Enhanced Pension 25 days annual leave, plus UK bank holidays Your birthday off Time off to move home Life assurance Group Income Protection Private healthcare via Bupa (taxable benefit) Commitment to your learning and development Employee wellness resources and events Employee Assistance Programme Regular team building events Our Values We have built a business to be proud of and our values are key to our ongoing growth. As well as showcasing your relevant skills and experience, we would like candidates who are interested in joining us to demonstrate how they incorporate our values in their ways of working. Considered We recognise our responsibility to act with a considered approach. It is through careful consideration that we achieve the best outcomes for ourselves and others. Principled We believe in doing the right thing, and we hold our principles closely in everything that we do. Empathetic Empathy is key to creating a culture that's open, supportive, and kind. Whether it's working with colleagues, residents, or external parties, we treat everyone with empathy. Knowledgeable We hold ourselves to a high standard, every member of the Ocasa team is an expert at what they do. Additional Information Work patterns: Shifts will range from 8 00, with 5 out of 7 days being worked, with at least 1 Saturday per month. Bank holidays will also be worked to a rota pattern. Regular travel is required across the portfolio, travel expenses can be reimbursed in line with the expenses policy. Travel may include overnight stays. A valid UK driving license is required for this role. The successful candidate must, by the start of the employment, have permission to work in the UK. We require all candidates that have been offered employment with us to complete a background check that will include eligibility to work in UK, employment referencing, DBS check, and depending on the role, further checks may need to be conducted. We know that to be truly innovative, we need to have a diverse team. That is why Ocasa Homes is committed to creating an inclusive environment and is proud to be an equal opportunities employer. We will make reasonable adjustments to our recruitment process to ensure that you have the best chance of success. Please contact our People team to discuss how we can support you:
08/05/2026
Full time
Job title: Resident Services Manager Location: North East England, UK Contract: Permanent, full-time. Working Pattern: See additional information Direct reports: N/A Reporting to: Senior Building Operations Manager Company Overview Ocasa Homes is not your typical property management company - we're redefining how residential properties are managed in the UK. Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The Resident Services Manager plays a pivotal role in shaping the resident experience across our Ocasa communities. This position is instrumental in driving service excellence, fostering community engagement, and ensuring operational standards are consistently met. Supporting this function, the Resident Services Manager will take a proactive role in resident acquisition through property viewings, upholding asset integrity via regular building inspections, and enhancing resident satisfaction by coordinating community initiatives and providing responsive, high-quality support. This role will look after our buildings within the whole North East region (Durham, Sunderland, Stockton-on-Tees and Carlisle). Key Responsibilities Occupancy & Performance Management Lead and oversee property viewings, working to individual and team KPIs to drive occupancy and conversion. Provide regular, data informed feedback to management regarding property condition and pricing to support strategic decision making. Operational Oversight & Compliance Ensure the completion of regular portfolio inspections to maintain safety, cleanliness, and presentation standards. Maintain accurate records and ensure compliance with health and safety protocols. Oversee the secure management and auditing of all property keys. Work with the Facilities Management team and in particular the compliance manager to provide on site support in relation to day to day compliance related activity. Maintenance & Service Coordination Act as the key liaison with the maintenance helpdesk, ensuring timely resolution of repairs and high quality outcomes through inspections and spot checks. Maintain clear communication with residents throughout the process. Issue Escalation & Risk Management Proactively identify and elevate community or operational issues to the appropriate senior stakeholders and management. Resident Engagement & Community Building Foster strong, positive relationships with residents across your region, embodying Ocasa's values in every interaction. Lead the planning and delivery of approved community events that enhance resident satisfaction and align with budgetary guidelines. Portfolio Mobilisation & Strategic Support Support the relevant departments in the mobilisation of new assets, ensuring a seamless resident experience from day one. Provide strategic input and administrative support on departmental projects and initiatives. Standards & Brand Representation Champion Ocasa's leasing walk and brand standards across all sites. Monitor adherence and report deviations to central teams for resolution. Coordinate and lead open days, with or without external support, in collaboration with tenancy management teams. Third Party Coordination & Legal Support Facilitate access for third party contractors and support the servicing of legal notices and consultation events as required. Cross Portfolio Flexibility Provide leadership and operational cover across other buildings and regions during peak periods, holidays, or as business needs dictate. Supporting the centralised functions Support other areas of the business, such as Lettings during peak times. Experience & Qualifications Proven experience in a customer facing management role within the residential property, hospitality, or flexible workspace sectors, with a strong track record of delivering outstanding service in high demands environments. Solid understanding of the residential rental market, including key operational requirements such as health and safety compliance, property inspections, and resident engagement. Demonstrated success in target driven roles, with the ability to meet and exceed performance metrics related to occupancy, service delivery, or operational efficiency. Technologically confident, with proficiency in Microsoft Office and the ability to quickly adapt to multiple business systems and digital platforms. Excellent interpersonal and communication skills, with a natural ability to build rapport and trust with prospective and existing residents. Highly organised and detail oriented, with strong administrative capabilities and a disciplined approach to following processes, policies, and maintaining accurate records. A genuine passion for delivering exceptional customer experiences, with a proactive and solution focused mindset. Company Benefits Enhanced Pension 25 days annual leave, plus UK bank holidays Your birthday off Time off to move home Life assurance Group Income Protection Private healthcare via Bupa (taxable benefit) Commitment to your learning and development Employee wellness resources and events Employee Assistance Programme Regular team building events Our Values We have built a business to be proud of and our values are key to our ongoing growth. As well as showcasing your relevant skills and experience, we would like candidates who are interested in joining us to demonstrate how they incorporate our values in their ways of working. Considered We recognise our responsibility to act with a considered approach. It is through careful consideration that we achieve the best outcomes for ourselves and others. Principled We believe in doing the right thing, and we hold our principles closely in everything that we do. Empathetic Empathy is key to creating a culture that's open, supportive, and kind. Whether it's working with colleagues, residents, or external parties, we treat everyone with empathy. Knowledgeable We hold ourselves to a high standard, every member of the Ocasa team is an expert at what they do. Additional Information Work patterns: Shifts will range from 8 00, with 5 out of 7 days being worked, with at least 1 Saturday per month. Bank holidays will also be worked to a rota pattern. Regular travel is required across the portfolio, travel expenses can be reimbursed in line with the expenses policy. Travel may include overnight stays. A valid UK driving license is required for this role. The successful candidate must, by the start of the employment, have permission to work in the UK. We require all candidates that have been offered employment with us to complete a background check that will include eligibility to work in UK, employment referencing, DBS check, and depending on the role, further checks may need to be conducted. We know that to be truly innovative, we need to have a diverse team. That is why Ocasa Homes is committed to creating an inclusive environment and is proud to be an equal opportunities employer. We will make reasonable adjustments to our recruitment process to ensure that you have the best chance of success. Please contact our People team to discuss how we can support you:
Python, Django, Javascript, Cloud, Pandas, NumPy A leading London Investment Manager is currently seeking a Python Web Developer (mid level) for a new initiative: The team is currently building a new, bespoke application for the Operations function of the fund. You'll be developing automation systems for trade processing workflows, creating custom data visualization tools, and architecting web applications using Flask/Django/FastAPI stacks. You'll have autonomy to drive technical decisions while collaborating with C-suite stakeholders to solve complex financial data challenges. We need someone who understands how a financial organization works and is comfortable being a central point of contact for multiple stakeholders in various teams. This role sits at the intersection of financial operations and software engineering, offering exposure to systematic trading technologies while building solutions that directly impact business efficiency. Required skills: Excellent Python Development. We are looking for candidates at the mid-level of experience (2-8 years) . Strong knowledge and usage of web technologies such as Django, FastAPI, or Flask. Prior experience with either Javascript, HTML, or CSS. Cloud computing experience (ideally AWS). Prior experience within financial services is required at either a large investment bank, asset manager, or another fund. Nice to have: Strong educational background. Experience working with Operations within finance. Exposure to automation tools. McGregor Boyall is an equal opportunity employer and does not discriminate on any grounds.
08/05/2026
Full time
Python, Django, Javascript, Cloud, Pandas, NumPy A leading London Investment Manager is currently seeking a Python Web Developer (mid level) for a new initiative: The team is currently building a new, bespoke application for the Operations function of the fund. You'll be developing automation systems for trade processing workflows, creating custom data visualization tools, and architecting web applications using Flask/Django/FastAPI stacks. You'll have autonomy to drive technical decisions while collaborating with C-suite stakeholders to solve complex financial data challenges. We need someone who understands how a financial organization works and is comfortable being a central point of contact for multiple stakeholders in various teams. This role sits at the intersection of financial operations and software engineering, offering exposure to systematic trading technologies while building solutions that directly impact business efficiency. Required skills: Excellent Python Development. We are looking for candidates at the mid-level of experience (2-8 years) . Strong knowledge and usage of web technologies such as Django, FastAPI, or Flask. Prior experience with either Javascript, HTML, or CSS. Cloud computing experience (ideally AWS). Prior experience within financial services is required at either a large investment bank, asset manager, or another fund. Nice to have: Strong educational background. Experience working with Operations within finance. Exposure to automation tools. McGregor Boyall is an equal opportunity employer and does not discriminate on any grounds.
The following content displays a map of the jobs location - The Academy, Liverpool Way, Kirkby We are seeking an U21 & Academy Kit Operations Manager to be responsible for leading and delivering an elite, best-in-class kit and laundry operation across all U21 & Academy age groups. The role ensures players and colleagues are consistently provided with high quality, competition compliant kit and equipment to support training, matchdays, tours, and all football related activities. This position plays a key leadership role within the Football Operations Department, driving operational excellence, financial efficiency, and service standards aligned with the Club's values, objectives, and performance culture. Leadership & Management Alongside the Head of Kit Operations, lead, manage, and develop a team of Kit Operations staff across the U21 & Academy programme. Set clear standards, expectations, and workflows to ensure consistency and accountability. Role model a proactive, professional, and solution focused culture within the Kit Operations Department. Operational Delivery Oversee the distribution and management of all U21 & Academy kit (players and colleagues), ensuring sufficient and appropriate provision for training, matchdays, tournaments, and tours. Ensure full compliance with competition regulations across all age groups. Maintain elite standards across all operational areas including: Changing rooms Boot room Kit rooms Laundry facilities Implement efficient systems for kit tracking, allocation, rotation, and lifecycle management. Planning & Logistics Oversee kit ordering processes across the Academy programme, ensuring financial control, stock accuracy, and forecasting efficiency. Collaborate with U21 & Academy departments (including but not limited to Operations, Coaching, Medical departments) to coordinate transportation of equipment and kit for fixtures (home and away), tours, and training camps. Manage U21 & Academy kit budgets in collaboration with the Head of Kit Operations. Monitor stock levels, minimise waste, and ensure cost effective procurement and replenishment. Maintain accurate records of kit issuance, returns, and inventory. Standards, Compliance & Governance Ensure compliance with all Club policies, health & safety procedures, and operational guidelines. Maintain a safe, organised, and professional working environment at all times. Contribute to continuous improvement initiatives across the Football Operations Department. Additional Responsibilities Provide matchday leadership and oversight of U21 & Academy kit operations. Support wider Men's Kit Operations when required. Undertake any duties necessary to ensure the Kit Operations Department operates at an elite professional standard. What we are looking for: IT skills to include the ability to use Microsoft Office (Excel, Word and Outlook). Previous inventory management experience Exposure to a sporting environment, notably football Strong organisational and administrative skills Meticulous attention to detail. Displays a high level of discretion and maintains strict confidentiality. Attendance at home and away first team matches. Full driver's license and access to a vehicle Essential Functional / Technical Skills Strong financial and analytical skills and excellent attention to detail Excellent written and verbal presentation and communication skills to present data accurately. Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to: Contributory pension scheme matching up to 5.5% Life Assurance Cover Free financial guidance and mortgage advice Car salary sacrifice scheme for affordable driving Cycle to Work scheme to keep you active Purchase season ticket loans for easier commuting Exclusive shopping discounts & cashback with top retailers Will Writing Service for future planning Employee Assistance Programme for confidential support Medicash Health Cash Plan for everyday healthcare needs Volunteering opportunities to give back to the community Special LFC perks - retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association's Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. This role is subject to a satisfactory enhanced DBS check.
08/05/2026
Full time
The following content displays a map of the jobs location - The Academy, Liverpool Way, Kirkby We are seeking an U21 & Academy Kit Operations Manager to be responsible for leading and delivering an elite, best-in-class kit and laundry operation across all U21 & Academy age groups. The role ensures players and colleagues are consistently provided with high quality, competition compliant kit and equipment to support training, matchdays, tours, and all football related activities. This position plays a key leadership role within the Football Operations Department, driving operational excellence, financial efficiency, and service standards aligned with the Club's values, objectives, and performance culture. Leadership & Management Alongside the Head of Kit Operations, lead, manage, and develop a team of Kit Operations staff across the U21 & Academy programme. Set clear standards, expectations, and workflows to ensure consistency and accountability. Role model a proactive, professional, and solution focused culture within the Kit Operations Department. Operational Delivery Oversee the distribution and management of all U21 & Academy kit (players and colleagues), ensuring sufficient and appropriate provision for training, matchdays, tournaments, and tours. Ensure full compliance with competition regulations across all age groups. Maintain elite standards across all operational areas including: Changing rooms Boot room Kit rooms Laundry facilities Implement efficient systems for kit tracking, allocation, rotation, and lifecycle management. Planning & Logistics Oversee kit ordering processes across the Academy programme, ensuring financial control, stock accuracy, and forecasting efficiency. Collaborate with U21 & Academy departments (including but not limited to Operations, Coaching, Medical departments) to coordinate transportation of equipment and kit for fixtures (home and away), tours, and training camps. Manage U21 & Academy kit budgets in collaboration with the Head of Kit Operations. Monitor stock levels, minimise waste, and ensure cost effective procurement and replenishment. Maintain accurate records of kit issuance, returns, and inventory. Standards, Compliance & Governance Ensure compliance with all Club policies, health & safety procedures, and operational guidelines. Maintain a safe, organised, and professional working environment at all times. Contribute to continuous improvement initiatives across the Football Operations Department. Additional Responsibilities Provide matchday leadership and oversight of U21 & Academy kit operations. Support wider Men's Kit Operations when required. Undertake any duties necessary to ensure the Kit Operations Department operates at an elite professional standard. What we are looking for: IT skills to include the ability to use Microsoft Office (Excel, Word and Outlook). Previous inventory management experience Exposure to a sporting environment, notably football Strong organisational and administrative skills Meticulous attention to detail. Displays a high level of discretion and maintains strict confidentiality. Attendance at home and away first team matches. Full driver's license and access to a vehicle Essential Functional / Technical Skills Strong financial and analytical skills and excellent attention to detail Excellent written and verbal presentation and communication skills to present data accurately. Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to: Contributory pension scheme matching up to 5.5% Life Assurance Cover Free financial guidance and mortgage advice Car salary sacrifice scheme for affordable driving Cycle to Work scheme to keep you active Purchase season ticket loans for easier commuting Exclusive shopping discounts & cashback with top retailers Will Writing Service for future planning Employee Assistance Programme for confidential support Medicash Health Cash Plan for everyday healthcare needs Volunteering opportunities to give back to the community Special LFC perks - retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association's Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. This role is subject to a satisfactory enhanced DBS check.
About Wigmore Trading Wigmore Trading is a fast-growing trading and distribution company with a strong presence in global markets. We specialize in sourcing, importing, and exporting a diverse range of products across Africa, the UK, and beyond. As we expand our eCommerce operations, we are seeking an experienced and results-driven eCommerce Marketplace Manager to lead and scale our online sales across major marketplaces such as Amazon, eBay, Alibaba, and Shopify. Role Overview As our eCommerce Marketplace Manager, you will be responsible for setting up, optimizing, and managing multiple online sales channels to maximize revenue and brand presence. This is a high-impact role requiring strong technical expertise in eCommerce platforms, a data-driven approach to sales growth, and an entrepreneurial mindset to drive results. Key Responsibilities Marketplace Account Setup & Management Establish and manage seller accounts on Amazon, eBay, Alibaba, Shopify, and other eCommerce platforms. Ensure compliance with marketplace policies and maintain account health and seller ratings. Troubleshoot and resolve account issues, policy violations, and disputes. Product Listings & Optimization Create, upload, and optimize product listings with SEO-friendly titles, descriptions, and high-quality images. Conduct keyword research to improve product visibility and conversion rates. A/B test product listings, images, and pricing strategies to maximize sales performance. Sales Strategy & Performance Growth Develop and execute data-driven strategies to increase sales and improve profit margins. Monitor key marketplace metrics, including traffic, conversion rates, and competitor pricing. Implement dynamic pricing and promotions to maintain a competitive edge. Advertising & Marketing Campaigns Manage Amazon PPC, eBay Promoted Listings, and other paid advertising campaigns to boost product rankings. Leverage Amazon FBA, eBay Promotions, and Alibaba advertising tools to drive sales growth. Plan and execute seasonal promotions, bundle offers, and discounts. Inventory & Order Management Work closely with suppliers and logistics teams to ensure stock availability and prevent shortages. Oversee order fulfillment, including dropshipping, warehousing, and delivery timelines. Minimize stockouts and overstock through demand forecasting and inventory planning. Customer Service & Brand Reputation Maintain high seller ratings by ensuring excellent customer service and fast response times. Monitor and manage customer feedback, reviews, and ratings. Implement automated review collection strategies to improve brand credibility. Key Qualifications & Experience Proven experience in managing and scaling online marketplaces (Amazon, eBay, Alibaba, Shopify). Hands-on experience with Amazon Seller Central, eBay Seller Hub, and Alibaba storefronts. Strong knowledge of SEO, keyword optimization, and conversion rate optimization (CRO). Expertise in Amazon PPC, eBay Promoted Listings, and Alibaba advertising. Familiarity with dropshipping models, inventory management, and logistics coordination. Experience using eCommerce automation tools and analytics platforms such as Helium 10, Jungle Scout, Keepa, or DataHawk. Ability to analyze data and market trends to drive online sales growth. Desirable Skills & Knowledge Experience in cross-border trade, international shipping, and customs regulations. Familiarity with Shopify, WooCommerce, or Magento for managing direct-to-consumer sales. Knowledge of repricing software and multi-channel selling tools. Background in handling account suspensions and reinstatements on Amazon/eBay. Why Join Wigmore Trading? Fast-paced, entrepreneurial environment with exciting growth opportunities. Competitive salary + performance-based bonuses. Flexible working options (remote, hybrid, or in-office). Access to industry-leading eCommerce tools and professional development. The opportunity to lead and scale a global eCommerce business.
08/05/2026
Full time
About Wigmore Trading Wigmore Trading is a fast-growing trading and distribution company with a strong presence in global markets. We specialize in sourcing, importing, and exporting a diverse range of products across Africa, the UK, and beyond. As we expand our eCommerce operations, we are seeking an experienced and results-driven eCommerce Marketplace Manager to lead and scale our online sales across major marketplaces such as Amazon, eBay, Alibaba, and Shopify. Role Overview As our eCommerce Marketplace Manager, you will be responsible for setting up, optimizing, and managing multiple online sales channels to maximize revenue and brand presence. This is a high-impact role requiring strong technical expertise in eCommerce platforms, a data-driven approach to sales growth, and an entrepreneurial mindset to drive results. Key Responsibilities Marketplace Account Setup & Management Establish and manage seller accounts on Amazon, eBay, Alibaba, Shopify, and other eCommerce platforms. Ensure compliance with marketplace policies and maintain account health and seller ratings. Troubleshoot and resolve account issues, policy violations, and disputes. Product Listings & Optimization Create, upload, and optimize product listings with SEO-friendly titles, descriptions, and high-quality images. Conduct keyword research to improve product visibility and conversion rates. A/B test product listings, images, and pricing strategies to maximize sales performance. Sales Strategy & Performance Growth Develop and execute data-driven strategies to increase sales and improve profit margins. Monitor key marketplace metrics, including traffic, conversion rates, and competitor pricing. Implement dynamic pricing and promotions to maintain a competitive edge. Advertising & Marketing Campaigns Manage Amazon PPC, eBay Promoted Listings, and other paid advertising campaigns to boost product rankings. Leverage Amazon FBA, eBay Promotions, and Alibaba advertising tools to drive sales growth. Plan and execute seasonal promotions, bundle offers, and discounts. Inventory & Order Management Work closely with suppliers and logistics teams to ensure stock availability and prevent shortages. Oversee order fulfillment, including dropshipping, warehousing, and delivery timelines. Minimize stockouts and overstock through demand forecasting and inventory planning. Customer Service & Brand Reputation Maintain high seller ratings by ensuring excellent customer service and fast response times. Monitor and manage customer feedback, reviews, and ratings. Implement automated review collection strategies to improve brand credibility. Key Qualifications & Experience Proven experience in managing and scaling online marketplaces (Amazon, eBay, Alibaba, Shopify). Hands-on experience with Amazon Seller Central, eBay Seller Hub, and Alibaba storefronts. Strong knowledge of SEO, keyword optimization, and conversion rate optimization (CRO). Expertise in Amazon PPC, eBay Promoted Listings, and Alibaba advertising. Familiarity with dropshipping models, inventory management, and logistics coordination. Experience using eCommerce automation tools and analytics platforms such as Helium 10, Jungle Scout, Keepa, or DataHawk. Ability to analyze data and market trends to drive online sales growth. Desirable Skills & Knowledge Experience in cross-border trade, international shipping, and customs regulations. Familiarity with Shopify, WooCommerce, or Magento for managing direct-to-consumer sales. Knowledge of repricing software and multi-channel selling tools. Background in handling account suspensions and reinstatements on Amazon/eBay. Why Join Wigmore Trading? Fast-paced, entrepreneurial environment with exciting growth opportunities. Competitive salary + performance-based bonuses. Flexible working options (remote, hybrid, or in-office). Access to industry-leading eCommerce tools and professional development. The opportunity to lead and scale a global eCommerce business.
Hybrid UK-wide travel Asset Plus - part of Johnson Controls Join Asset Plus as an Energy Project Engineer and help deliver energy saving projects that support the UK's transition to Net Zero. You'll design, validate and manage technical solutions that cut carbon, reduce energy use and deliver measurable improvements for customers. What you will do You will support the delivery of Energy Performance Contracting (EPC) solutions that help customers meet sustainability and decarbonisation goals. Working with Business Development, Delivery, and Measurement & Verification teams, you will design and validate solutions that deliver guaranteed carbon, energy and cost savings. You'll work directly with customers to understand their needs and ensure proposed measures are practical and achievable. Key Responsibilities Lead technical delivery of energy saving projects from concept to completion Develop and validate solutions delivering guaranteed energy, carbon and financial savings Coordinate with the Operations Manager to improve programme performance Identify and report technical deviations affecting guaranteed outcomes Conduct on site technical and quality audits Carry out surveys and produce data driven proposals and reports Provide technical oversight during installation to ensure safe, compliant delivery Work with internal teams and contractors to support smooth execution Assist with Measurement & Verification and post installation checks What we look for Experience delivering technical solutions within energy saving, decarbonisation or building services environments Understanding of Solar PV, ASHPs, LED upgrades, BMS optimisation and efficiency measures Knowledge of IPMVP and M&V principles Ability to produce high level appraisals and investment grade proposals Strong coordination and stakeholder engagement skills Clear communicator able to explain technical information Proactive, organised and able to take ownership of technical workstreams What we offer Competitive salary and company vehicle Paid holidays and sick pay Pension, life assurance, EAP, retail discounts, cycle to work scheme and JCI discounts Extensive product and cross training opportunities Supportive team culture and structured development pathways Zero Harm safety commitment Access to Business Resource Groups
08/05/2026
Full time
Hybrid UK-wide travel Asset Plus - part of Johnson Controls Join Asset Plus as an Energy Project Engineer and help deliver energy saving projects that support the UK's transition to Net Zero. You'll design, validate and manage technical solutions that cut carbon, reduce energy use and deliver measurable improvements for customers. What you will do You will support the delivery of Energy Performance Contracting (EPC) solutions that help customers meet sustainability and decarbonisation goals. Working with Business Development, Delivery, and Measurement & Verification teams, you will design and validate solutions that deliver guaranteed carbon, energy and cost savings. You'll work directly with customers to understand their needs and ensure proposed measures are practical and achievable. Key Responsibilities Lead technical delivery of energy saving projects from concept to completion Develop and validate solutions delivering guaranteed energy, carbon and financial savings Coordinate with the Operations Manager to improve programme performance Identify and report technical deviations affecting guaranteed outcomes Conduct on site technical and quality audits Carry out surveys and produce data driven proposals and reports Provide technical oversight during installation to ensure safe, compliant delivery Work with internal teams and contractors to support smooth execution Assist with Measurement & Verification and post installation checks What we look for Experience delivering technical solutions within energy saving, decarbonisation or building services environments Understanding of Solar PV, ASHPs, LED upgrades, BMS optimisation and efficiency measures Knowledge of IPMVP and M&V principles Ability to produce high level appraisals and investment grade proposals Strong coordination and stakeholder engagement skills Clear communicator able to explain technical information Proactive, organised and able to take ownership of technical workstreams What we offer Competitive salary and company vehicle Paid holidays and sick pay Pension, life assurance, EAP, retail discounts, cycle to work scheme and JCI discounts Extensive product and cross training opportunities Supportive team culture and structured development pathways Zero Harm safety commitment Access to Business Resource Groups
About the Team Man Group has been at the forefront of applying technology and data science to investment management for over three decades. Today, that legacy is driving a firm wide AI transformation with over 1,500 employees using our AI platform daily, adoption has reached a critical inflection point and momentum continues to build. We're now hiring an AI specialist to partner with teams across the business, turning that momentum into tangible, measurable outcomes. This is not a research role. It's not a pure engineering role. It's the person who sits at the intersection of business problems and AI capabilities, and makes things happen. You'll become an expert in how Man Group operates our products, our processes, our systems, our people and use that knowledge to identify where AI creates the most value, then build it, ship it, and help others do the same. You'll work across the entire firm: sitting with a Sales team to understand why an RFP takes 5 days, then building a prototype that gets it to 48 hours. Running a workshop with Legal to map their document review process, then designing an AI workflow that halves the time. Helping a Portfolio Manager understand what Claude Code can do for their research process, then pairing with them to build it. You'll shape the role, the approach and help drive strategy. Required Traits Gets energy from solving other people's problems, not just their own Is curious about how a business actually works the messy reality, not the org chart Can context switch between a deeply technical conversation and a commercial one in the same meeting Has the confidence to challenge senior stakeholders constructively and the humility to learn from them Sees AI as a tool for making people more capable Role Responsibilities Accelerate Become the person people come to when they want to understand what's possible with AI at Man Run workshops, pair building sessions, and demos that turn sceptics into users and users into builders Help leaders in each business unit define their highest value AI projects and build the skills to deliver them Create reusable patterns, templates, and playbooks that scale your impact beyond 1:1 engagements Solve real business problems with AI Embed with business units to understand their processes, pain points, and opportunities at a detailed level Rapidly prototype AI powered solutions using Python, LLM APIs (Anthropic Claude, OpenAI), and the MAIA platform (our internal platform) Build end to end: from scoping the problem with stakeholders through to a working tool they can use Focus on time to value: ship early, iterate fast, measure outcomes Drive process transformation Map end to end business processes (client lifecycle, reporting chains, operational workflows) and identify where AI creates the highest leverage Design AI first workflows that don't just automate the existing process but reimagine it Work with the strategy team to deliver cross cutting improvements that benefit multiple business units Build the business case: define metrics, measure before and after, present outcomes to leadership Build the AI product knowledge Become an expert in MAIA's capabilities: what it can do today, what's on the roadmap, where the gaps are Stay current on AI tooling, techniques, and best practices and translate them into practical applications for Man Bridge between the AI engineering team (who build the platform) and the business (who use it) translating requirements in both directions Contribute to the platform: build skills, integrations, and workflows that become part of MAIA's shared capability Essential 5-8 years' experience in roles that combined technical delivery with business problem solving. Python skills. You don't need to be a systems engineer, but you must be able to build prototypes, work with APIs, process data and help design features. Hands on experience with LLMs. You've built things with Claude, GPT, or equivalent. You understand prompting, RAG, tool use, agents, and the practical limitations. You know when AI is the right tool and when it isn't. Exceptional stakeholder skills. You can sit with a senior portfolio manager, a head of operations, or a sales lead and earn their trust. You listen before you solve. You communicate clearly to technical and non technical audiences. Bias for action. You'd rather ship a working prototype in a week than a perfect specification in a month. You're comfortable operating with ambiguity and making progress without waiting for permission. Systems thinking. You can look at a business process and see the system: inputs, transformations, outputs, feedback loops, bottlenecks. You think in workflows, not features. Advantageous Financial services experience particularly asset management, investment operations, or capital markets Experience with enterprise AI deployments at scale (not just experiments) Familiarity with MCP (Model Context Protocol), agent frameworks, or AI workflow orchestration Experience training or educating others on AI tools and techniques Understanding of data engineering: pipelines, integrations, data quality, metadata management Inclusion, Work Life Balance and Benefits You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long term disability coverage, group sick pay, enhanced parental leave and long service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer.
08/05/2026
Full time
About the Team Man Group has been at the forefront of applying technology and data science to investment management for over three decades. Today, that legacy is driving a firm wide AI transformation with over 1,500 employees using our AI platform daily, adoption has reached a critical inflection point and momentum continues to build. We're now hiring an AI specialist to partner with teams across the business, turning that momentum into tangible, measurable outcomes. This is not a research role. It's not a pure engineering role. It's the person who sits at the intersection of business problems and AI capabilities, and makes things happen. You'll become an expert in how Man Group operates our products, our processes, our systems, our people and use that knowledge to identify where AI creates the most value, then build it, ship it, and help others do the same. You'll work across the entire firm: sitting with a Sales team to understand why an RFP takes 5 days, then building a prototype that gets it to 48 hours. Running a workshop with Legal to map their document review process, then designing an AI workflow that halves the time. Helping a Portfolio Manager understand what Claude Code can do for their research process, then pairing with them to build it. You'll shape the role, the approach and help drive strategy. Required Traits Gets energy from solving other people's problems, not just their own Is curious about how a business actually works the messy reality, not the org chart Can context switch between a deeply technical conversation and a commercial one in the same meeting Has the confidence to challenge senior stakeholders constructively and the humility to learn from them Sees AI as a tool for making people more capable Role Responsibilities Accelerate Become the person people come to when they want to understand what's possible with AI at Man Run workshops, pair building sessions, and demos that turn sceptics into users and users into builders Help leaders in each business unit define their highest value AI projects and build the skills to deliver them Create reusable patterns, templates, and playbooks that scale your impact beyond 1:1 engagements Solve real business problems with AI Embed with business units to understand their processes, pain points, and opportunities at a detailed level Rapidly prototype AI powered solutions using Python, LLM APIs (Anthropic Claude, OpenAI), and the MAIA platform (our internal platform) Build end to end: from scoping the problem with stakeholders through to a working tool they can use Focus on time to value: ship early, iterate fast, measure outcomes Drive process transformation Map end to end business processes (client lifecycle, reporting chains, operational workflows) and identify where AI creates the highest leverage Design AI first workflows that don't just automate the existing process but reimagine it Work with the strategy team to deliver cross cutting improvements that benefit multiple business units Build the business case: define metrics, measure before and after, present outcomes to leadership Build the AI product knowledge Become an expert in MAIA's capabilities: what it can do today, what's on the roadmap, where the gaps are Stay current on AI tooling, techniques, and best practices and translate them into practical applications for Man Bridge between the AI engineering team (who build the platform) and the business (who use it) translating requirements in both directions Contribute to the platform: build skills, integrations, and workflows that become part of MAIA's shared capability Essential 5-8 years' experience in roles that combined technical delivery with business problem solving. Python skills. You don't need to be a systems engineer, but you must be able to build prototypes, work with APIs, process data and help design features. Hands on experience with LLMs. You've built things with Claude, GPT, or equivalent. You understand prompting, RAG, tool use, agents, and the practical limitations. You know when AI is the right tool and when it isn't. Exceptional stakeholder skills. You can sit with a senior portfolio manager, a head of operations, or a sales lead and earn their trust. You listen before you solve. You communicate clearly to technical and non technical audiences. Bias for action. You'd rather ship a working prototype in a week than a perfect specification in a month. You're comfortable operating with ambiguity and making progress without waiting for permission. Systems thinking. You can look at a business process and see the system: inputs, transformations, outputs, feedback loops, bottlenecks. You think in workflows, not features. Advantageous Financial services experience particularly asset management, investment operations, or capital markets Experience with enterprise AI deployments at scale (not just experiments) Familiarity with MCP (Model Context Protocol), agent frameworks, or AI workflow orchestration Experience training or educating others on AI tools and techniques Understanding of data engineering: pipelines, integrations, data quality, metadata management Inclusion, Work Life Balance and Benefits You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long term disability coverage, group sick pay, enhanced parental leave and long service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer.
