2 jobs found

D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem-solving, is confident supporting business-critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (eg POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support Handling 1st & 2nd line issues across D365 and connected systems Investigating and resolving problems with minimal business disruption Monitoring performance, including batches and integrations Managing tickets in line with SLAs and keeping users updated Supporting releases, testing cycles and platform updates Working With People Building strong relationships with internal teams and external partners Acting as the link between technical teams and business users Communicating clearly on progress, solutions and next steps Becoming a trusted go-to person for D365 support Continuous Improvement & Projects Helping with testing, training and documentation for new rollouts Contributing to internal knowledge bases and sharing learnings Supporting enhancements across CRM, D365 apps and integrations Spotting opportunities to improve processes or user experience Documentation & Training Creating clear, user-friendly documentation Running training for super users Helping the wider team retain knowledge and improve day-to-day operations What I'm Looking For Essential Experience working with ERP or business-critical applications Strong problem-solving skills and a naturally analytical approach Confident troubleshooting across processes, integrations and workflows Comfortable engaging directly with users and resolving issues Ability to prioritise, stay calm under pressure and manage a busy workload Good communicator - both with technical teams and non-technical users Exposure to D365 F&O, CE, SCM or Commerce Experience with POS systems (hardware or software) Any knowledge of SQL, SSRS, Azure, Logic Apps or BI tools Experience with Power Automate, Power Apps or basic JavaScript/C# Understanding of workflows, UI configuration, or system administration ITIL awareness or experience in a structured support environment Please get in touch ASAP if you are interested - Kamilla Ryan see below) ) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Microsoft Dynamics 365 Developer 6 Month Contract Based in Farnborough (Hybrid - 3 days on site) Inside IR35 Job Summary: Belcan are currently working with one of the leading companies in the aerospace/aviation domain, and supporting them with their search for a skilled and motivated Microsoft Dynamics 365 Developer to join their team. The ideal candidate will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Key Responsibilities: Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X , C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements into technical specifications. Develop and maintain integrations between D365 and other enterprise systems using APIs and middleware. Participate in system upgrades, patches, and performance tuning. Ensure code quality through unit testing, code reviews, and adherence to best practices. Provide technical support and troubleshooting for D365 applications. Maintain documentation for customizations, configurations, and development processes. Required Skills & Qualifications: Bachelor's degree in computer science, Information Systems, or related field. Or equivalent demonstrable experience. Microsoft Certified: Dynamics 365 Developer Associate or equivalent. Proven experience in D365 development (F&O, Supply chain management, or both). Proficiency in .NET, JavaScript, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI and integration). Familiarity with Azure DevOps, Lifecycle Services (LCS), and CI/CD pipelines. Strong understanding of D365 data structures, workflows, and security models. Excellent problem-solving and communication skills. Preferred Qualifications: Experience with Azure Functions, Logic Apps, and Dataverse. Knowledge of Agile/Scrum methodologies. Experience with third-party integration tools e.g: PLM tools, ETQ, Arena. If interested, please apply now, and we will be in touch! This vacancy is being advertised by Belcan