16 jobs found

Business Systems Functional Consultants (2 Roles -CRM&ERP) Full Time £59,015 - £68,850 (dependent on experience) OSHQ Southampton Hybrid Working Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day to day operations. Working collaboratively across the organisation, the Business Systems team provides technical leadership, engineering capability and modern platforms that support our strategic goals. Joining us, you will help define the standards, practices and governance that shape how Dynamics 365 is adopted, delivered and evolved across OS. The Opportunity We are looking for experienced and forward thinking Functional Consultants to provide leadership and domain expertise across key business capabilities within Dynamics 365. Acting as a trusted advisor, you will shape how platforms are adopted, improved and governed across OS. Working closely with business stakeholders, delivery teams and technical specialists, you will ensure solutions deliver measurable value and align to wider organisational priorities. These roles sit within our Business Systems Centre of Excellence, influencing not just what we deliver, but how we deliver it - strengthening standards, governance and ways of working across the organisation. This is an opportunity to solve complex business challenges, improve processes end to end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer facing solutions align to user needs and business priorities. Functional Consultant - Finance (ERP) You will provide domain expertise across Finance processes within Dynamics 365 Finance & Operations (D365 F&O). You will focus on improving financial processes, strengthening governance, and ensuring systems are stable, scalable and aligned to organisational priorities. What you'll be responsible for Across both roles, you will: Provide functional leadership and act as a trusted advisor to business stakeholders Lead functional work packages from design through to business adoption Translate business needs into clear functional designs and solution options Take a holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach and mentor analysts and junior consultants to build team capability Role specific expertise CRM - Essential Experience working with Customer Relationship Management / Customer Engagement platforms Strong understanding of customer facing processes (e.g. sales lifecycle, customer service, case management, engagement journeys) Finance - Essential Strong understanding of core finance processes (e.g. general ledger, accounts payable/receivable, budgeting and financial reporting) Experience working with Dynamics 365 Finance & Operations (D365 F&O) modules Desirable (both roles) Experience working within a service led, product aligned operating model Familiarity with Agile delivery approaches and cross team collaboration Awareness of cloud based business platforms and integrations Understanding of data protection, compliance and enterprise governance What success looks like Across both roles Acting as a trusted advisor, influencing decision making and shaping effective solutions Delivering high quality functional designs that enable efficient and predictable delivery Strong collaboration across Business Systems and wider OS teams Identifying and delivering continuous improvement across processes and systems CRM role Improved customer journeys, system adoption and user experience Finance role Improved financial processes, system stability and governance Our Principles Clear the path - simplify, remove blockers and enable pace Seek the story - build understanding, challenge assumptions and speak up Do what matters - focus on value and make deliberate decisions The Rewards We want you to love what you do and feel supported to do your best work. Competitive salary and pension (OS contributes up to 12.07%) Performance related bonus (where applicable) 28 days annual leave plus bank holidays (increasing with service) Enhanced family leave, including paid partner leave Hybrid and flexible working options Learning and development support, coaching and mentoring Free OS Maps subscription and wellbeing support Volunteering leave and matched fundraising Location & Working Pattern We embrace a hybrid working model at OS. You will be based at our Southampton HQ, spending around 50% of your time onsite collaborating with colleagues, alongside flexible remote working. How to apply Please submit a CV and covering letter, clearly stating which specialism you are applying for (Finance (ERP) or Sales & Customer (CRM . Applications will be assessed against the relevant role only. Interview Process Stage 1 - 15 minute MS Teams call Stage 2 - In person competency interview, SOVA personality assessment, and presentation Closing date - Sunday 31 May 2026 at 23:59pm Security & Eligibility OS conducts pre employment checks including identity, right to work, employment history and DBS checks. Inclusion at OS We are committed to building a diverse and inclusive workplace. If this role excites you but your experience does not match every requirement, we encourage you to apply. We are happy to consider reasonable adjustments throughout the recruitment process.

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a AWS Solutions Specialist who will sit within our Solutions Team and support the growth of our AWS partnership. This is a hands on sales and pre sales role focused on shaping AWS propositions, supporting go to market activity and progressing opportunities across our customer base. You will work closely with sales, solutions and AWS stakeholders to identify, qualify and progress opportunities, while also supporting internal enablement, pipeline management and vendor engagement. The role blends customer facing activity with the operational rhythm required to support a vendor led sales motion. What will you be doing? Support the development and execution of AWS sales strategy and go to market plans. Work with sales teams to identify, qualify and progress AWS opportunities across both existing and net new customers. Develop sector aligned AWS propositions with clear customer outcomes and value. Enable internal sales teams through training, updates and guidance on how and when to position AWS solutions. Support customer discovery conversations, helping shape solutions aligned to business needs and technical requirements. Contribute to bids, tenders and customer proposals. Maintain accurate pipeline, activity tracking and forecasting using D365 and internal systems. Work with AWS and partner vendors to support deal progression, funding programmes and joint opportunities. Manage vendor portals and support deal registration processes, ensuring accuracy and compliance. Track incentive programmes, funding opportunities and partner benefits. Create and maintain sales enablement and marketing materials, including playbooks, pitch decks and one pagers. Communicate effectively across Teams channels and internal forums to keep stakeholders aligned. Build strong relationships across sales, delivery and vendor teams. Identify opportunities to improve processes, collaboration and speed from lead to close. Stay up to date with AWS services, partner solutions and wider cloud technologies. What are we looking for? Experience in IT sales, pre sales or a solutions role, ideally with exposure to cloud technologies. Knowledge or experience of AWS solutions, services or partner ecosystem. Strong communication skills with the ability to translate technical concepts into clear customer value. Ability to run effective discovery conversations and understand customer requirements.

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we're shaping a better, more sustainable future, one solution at a time.Role PurposeProvide frontline operational IT support across the office, warehouse & remote team. Ensuring incidents are logged correctly, triaged quickly, resolved where possible, and escalated with high quality evidence when required.The role acts as the first point of ownership for day to day IT operations with the end users. You will work closely with the Group Technical & Transformation Team in Australia, escalating complex issues and progressively developing backend and systems capability over time.Key ResponsibilitiesFirst Line Incident Management & TriageLog and categorise incidents accurately across software, hardware, access, and operational systems and perform initial diagnosis.Capture minimum required evidence upfront:screenshots and error messagestimestampsaffected usersorder / case / transaction IDssteps to reproducedMaintain accurate and complete records in the service management system.Own daily intake triage: classify severity, route incidents correctly, reduce noise by closing duplicates, and ensure adherence to defined ticket resolution SLAs.Maintain a weekly "Top Recurring Issues" list to support trend analysis and continuous improvement.End User, Device & Workplace SupportProvide hands on support for:desktops, laptops, printers, mobile devices, and peripheralslogin, access, and basic connectivity issuesMicrosoft 365 applicationsPerform device swaps, peripheral replacements, and basic troubleshooting.Validate Day 1 readiness for new starters and post deployment checks:TeamsApplication accessconnectivity and peripheralsTrack repeat device issues and escalate trends.Business & Operational Systems (First Line)Provide first line support for Microsoft business systems, including basic Dynamics 365 CE / F&O user issues.Capture evidence clearly and escalate confirmed system issues to Application Support.Support user issue capture during training and early rollout phases.Review and contribute updates to SOPs and knowledge articles in line with approved ways of working.Third Party Vendor, Devices & Connectivity SupportWork with third party vendors to procure end user devices, warehouse IT equipment, and networking services within approved budgets.Coordinate ordering, delivery, replacement, and returns for laptops, peripherals, printers, and warehouse technology.Provide first line support and triage for external operational and carrier portals, includingCapture evidence for vendor escalation, including supplier references, impacted services or users, timestamps, and error messages.Track repeat vendor issues and escalate trends to senior IT for resolution.Provide high quality escalation evidence to avoid churn between teams.Escalation & CollaborationEscalate confirmed system or backend issues to:Application SupportGroup Technical & Transformation Team (Australia)Provide high quality escalation evidence to avoid churn between teams.Support SLA tracking with third party providers and raise breaches where appropriate.Participate in knowledge sharing, documentation, and continual improvement initiatives.Skills and ExperienceEssentialExperience in a 1st / 2nd Line IT Support role.ITIL v4 Foundation required.Basic exposure to Microsoft Dynamics 365 CE or F&O.Strong knowledge of Windows OS, Microsoft 365 applications, Power BI, and endpoint troubleshooting.Good understanding of user access management and account provisioning.Familiarity with networking fundamentals (DNS, DHCP, VPN, LAN/WAN).Experience supporting office relocations or physical workplace setups.Excellent communication, documentation, and problem solving skills.Holds a full UK driving licence with access to a vehicle, enabling daily office attendance and periodic warehouse visits (typically once or twice per week and when required).Desirable (Training Provided)Microsoft 365 administration (Exchange, SharePoint, Teams, Intune).Genesys Cloud platform support.Softphone configuration and voice systems.EDI systems and integration flows.PowerShell scripting or automation experience.Experience with Azure AD and Microsoft security products.Personal AttributesCurious, proactive, and eager to learn about modern cloud and enterprise technologies.Calm under pressure with a customer-focused mindset.Able to work independently but collaborate effectively with remote teams.Strong attention to detail and documentation habits.What We OfferStructured development plan for enterprise systems including M365, D365, EDI, and Genesys.Mentorship from senior architects and transformation specialists.Exposure to modern cloud technology and global operations.Clear pathway into advanced systems or higher tier support roles.Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies for this position.

Role Purpose Provide frontline operational IT support across the office, warehouse and remote team. Ensuring incidents are logged correctly, triaged quickly, resolved where possible, and escalated with high quality evidence when required. The role acts as the first point of ownership for day to day IT operations with end users. You will work closely with the Group Technical & Transformation Team in Australia, escalating complex issues and progressively developing backend and systems capability over time. Key Responsibilities First line incident management and triage: log and categorise incidents accurately across software, hardware, access and operational systems; perform initial diagnosis. Capture minimum required evidence upfront: screenshots, error messages, timestamps, affected users, order / case / transaction IDs and steps to reproduce. Maintain accurate and complete records in the service management system. Own daily intake triage: classify severity, route incidents correctly, reduce noise by closing duplicates, and ensure adherence to defined ticket resolution SLAs. Maintain a weekly "Top Recurring Issues" list to support trend analysis and continuous improvement. End User, Device & Workplace Support Provide hands on support for desktops, laptops, printers, mobile devices and peripherals login, access and basic connectivity issues, Microsoft 365 applications. Perform device swaps, peripheral replacements and basic troubleshooting. Validate day 1 readiness for new starters and post deployment checks: Teams application access, connectivity and peripherals. Track repeat device issues and escalated trends. Business & Operational Systems (First Line) Provide first line support for Microsoft business systems, including basic Dynamics 365 CE / F&O user issues. Capture evidence clearly and raise confirmed system issues to Application Support. Support user issue capture during training and early rollout phases. Review and contribute updates to SOPs and knowledge articles. Third Party Vendor, Devices & Connectivity Support Work with third party vendors to procure end user devices, warehouse IT equipment and networking services within approved budgets. Coordinate ordering, delivery, replacement and returns for laptops, peripherals, printers and warehouse technology. Provide first line support and triage for external operational and carrier portals, capturing evidence for vendor escalation. Track repeat vendor issues and escalated trends to senior IT. Provide high quality escalation evidence to avoid churn between teams. Escalation & Collaboration Escalate confirmed system or backend issues to Application Support and the Group Technical & Transformation Team (Australia). Support SLA tracking with third party providers and raise breaches where appropriate. Participate in knowledge sharing, documentation and continual improvement initiatives. Skills and Experience Essential Experience in a 1st / 2nd Line IT support role. ITIL v4 Foundation required. Basic exposure to Microsoft Dynamics 365 CE or F&O. Strong knowledge of Windows OS, Microsoft 365 applications, Power BI and endpoint troubleshooting. Good understanding of user access management and account provisioning. Familiarity with networking fundamentals (DNS, DHCP, VPN, LAN/WAN). Experience supporting office relocations or physical workplace setups. Excellent communication, documentation and problem solving skills. Full UK driving licence with access to a vehicle, enabling daily office attendance and periodic warehouse visits. Desirable (Training Provided) Microsoft 365 administration (Exchange, SharePoint, Teams, Intune). Genesys Cloud platform support. Softphone configuration and voice systems. EDI systems and integration flows. PowerShell scripting or automation experience. Experience with Azure AD and Microsoft security products. Personal Attributes Curious, proactive and eager to learn about modern cloud and enterprise technologies. Calm under pressure with a customer focused mindset. Able to work independently but collaborate effectively with remote teams. Strong attention to detail and documentation habits. What We Offer Structured development plan for enterprise systems including M365, D365, EDI and Genesys. Mentorship from senior architects and transformation specialists. Exposure to modern cloud technology and global operations. Clear pathway into advanced systems or higher tier support roles. Please note you must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. We are not accepting applications from agencies for this position.

Company Description We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. But how are we showing up? We're proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list. Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you. Job Description The Finance Tech Team is evolving to support substantial business growth with ambitious plans. As part of ASOS Tech, we are key business partners for Finance and now expanding into Supply Chain capabilities to enable end-to-end operational excellence. Our mission is to ensure disciplined evolution, data integrity, process efficiency and control across our financial and supply chain applications, while delivering an excellent service to our wide customer base. We continuously support business change, explore innovative solutions to Finance and Supply Chain requirements, and restlessly identify improvements to existing controls, systems and processes to maximise potential and benefit The Role As Dynamics Support Manager, you will be responsible for the live service health, change control and audit readiness of ASOS's Finance Technology estate, with Microsoft Dynamics 365 Finance & Operations as the primary platform. The team is also accountable for support across the wider portfolio of Finance systems, including SAP Concur (expenses) and other ancillary Finance applications, though ticket volumes outside Dynamics are typically low and light-touch. You will ensure the estate is reliable, secure, well-controlled and continuously improving, providing clear leadership across L1/L2 support, release management and vendor partnerships. You will lead a blended team of ASOS perm staff and 3rd party offshore partners, operating a 24/7 support model that triages, resolves and escalates incidents in line with agreed SLAs. You will own the release cadence and change control process for Dynamics changes, ensuring deployments are predictable, well-governed and audit-evidenced. You will play a central role in audit readiness, ITGC compliance and risk management, ensuring our Finance systems meet internal control standards and are operated with a strong security and resilience mindset. Key Responsibilities Service Operations & 24/7 Support Leadership Own the end to end support service across the Finance Technology estate, with D365 F&O as the core platform and lighter touch coverage of other Finance systems such as SAP Concur Lead L1 triage and L2 resolution, with clear escalation paths to L3 engineering and vendor support Operate a 24/7 support model across internal staff and third party offshore teams in multiple time zones, with consistent quality, coverage, and SLA performance Be accountable for production service performance, including availability, resilience, recoverability, and incident response Lead incident and problem management, ensuring root causes are addressed and improvements tracked through to closure Maintain operational readiness for peak trading, financial close, and audit periods Change Control & Release Management Own the release cadence and change control process for all D365 F&O changes, ensuring deployments are predictable, well tested, and properly governed Chair change advisory activity for Dynamics, balancing delivery momentum with platform stability and risk Plan and deliver patching, upgrades, and vendor releases safely, with appropriate testing, rollback plans, and stakeholder communication Maintain consistent ways of working, planning discipline, and release governance across in house and offshore teams Ensure every change is traceable end to end, covering request, approval, test evidence, deployment, and post implementation review Audit, Risk & ITGC Compliance Be accountable for ITGC compliance across the Dynamics estate, including access management, change management, computer operations, and segregation of duties Drive continuous improvement of IT controls and the quality of evidence available for internal and external audit Partner with Internal Audit, Risk, Security, and Finance to maintain robust controls, resilience, and secure operations Build audit readiness into ways of working rather than treating it as a last minute activity, owning evidence cadence, control testing, and remediation Manage technology risks within the Dynamics support remit and embed a strong controls mindset across the team People Leadership Line manage a blended team of internal support specialists and third party offshore partners operating across multiple time zones Set clear expectations, provide regular feedback, and invest in development and career growth for in house colleagues Manage offshore partner performance against agreed scope, SLAs, and quality standards Oversee recruitment, onboarding, performance management, and retention within the support team Build an inclusive, accountable, and service focused team culture Vendor & Commercial Management Manage the offshore support partner relationship, including contracts, scope, performance, and renewals Maintain a strong understanding of Microsoft Dynamics roadmaps and influence outcomes in line with the Finance Technology strategy Improve cost transparency and measurable service outcomes across the support function Stakeholder Management Build constructive relationships with Finance, Technology, and the wider business, continuously managing stakeholder expectations on service performance, change delivery, and risk Translate technical issues into clear business impact, options, and recommendations Communicate progress, risks, and incidents clearly and proportionately Continuous Improvement Identify and deliver improvements to support tooling, automation, knowledge management, and runbooks to reduce ticket volume and time to resolve Use service data and trends to prioritise improvement work and demonstrate impact Promote a culture of learning from incidents and sharing knowledge across the team We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 2 days a week in the office. It's a rhythm that speeds up decision making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed. Qualifications Experience & Expertise Proven experience leading Microsoft Dynamics 365 F&O support teams, including blended onshore and offshore models. D365 F&O is the primary skillset and platform focus for this role Strong working knowledge of ITIL service management disciplines, including incident, problem, change, and release management Experience owning ITGC compliance and partnering with internal or external auditors on change management, access, and operations controls Experience operating a 24/7 support model with clear SLA, escalation, and on call frameworks Familiarity with adjacent Finance systems such as SAP Concur or comparable expense and AP platforms, sufficient to oversee support coverage rather than perform deep technical work Working knowledge of D365 F&O ALM, Azure DevOps, and the wider Microsoft Azure ecosystem (Data Factory, Logic Apps, SSRS, SSIS, Power BI) is desirable Leadership & Collaboration Strong people leadership across mixed internal and third party teams Confident communicator with senior Finance and Technology stakeholders Experience managing third party offshore vendors against contracted scope, performance, and quality Comfortable acting as an escalation point for complex support and operational issues Operational Excellence & Controls Deep understanding of service operations, incident management, and resilience Strong security and controls mindset, comfortable working closely with Audit and Risk teams Experience embedding governance and change control without slowing delivery Calm under pressure, with a strong sense of ownership during incidents and audit windows Additional Information Benefits' Employee discount (hello ASOS discount!) Employee sample sales 25 days paid annual leave + an extra celebration day for a special moment Discretionary bonus scheme Private medical care scheme Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits Opportunity for personalised learning and in the moment experiences that enable you to thrive and excel in your role

About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world's top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft's elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development - where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO's growing footprint in the public sector and driving long-term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go-to-market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not-for-profit organisations. Build strong relationships with key public sector stakeholders, including C-Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G-Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre-Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high-quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought-leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self-driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G-Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree-level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome-orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions-focused. Location HSO offices are located in Manchester, Glasgow, and Reading. This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. Eligible employees may also receive performance-based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)

Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newData Protection Solutions Sales Executive who will sit within our Cyber Advisory team and focus on driving growth across our data protection portfolio, with a particular emphasis on Rubrik solutions. This role will be responsible for generating pipeline, supporting sales teams, strengthening vendor alignment, and increasing revenue through proactive customer engagement and opportunity management. You will act as a key link between Phoenix and Rubrik, working collaboratively with sales teams and vendor stakeholders to drive awareness, enablement and successful deal progression across the full sales lifecycle. What will you be doing? Act as a specialist overlay supporting sales teams in positioning and selling Rubrik and data protection solutions. Generate pipeline and manage opportunities from initial engagement through to close. Support sales teams with customer scoping, quote generation, renewals and upsell opportunities. Maintain and manage an accurate pipeline, providing regular forecasting and reporting. Ensure all opportunities are tracked, managed and updated within D365. Work closely with the deal registration team to ensure pipeline accuracy and compliance. Deliver sales enablement activity, providing training and guidance to help teams confidently position data protection solutions. Support marketing campaigns in collaboration with internal teams, helping to create, execute and track campaign activity. Build and maintain strong relationships with Rubrik stakeholders to align on opportunities, strategy and joint initiatives. Work collaboratively with colleagues and vendor teams to ensure consistent communication and successful deal progression. Contribute to achieving revenue targets and business objectives aligned to the Cyber Advisory team. Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it's the thing we work hardest on. We'reproud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. Thesearen'tbadges we chase -they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? Proven experience in IT sales or business development, ideally within the data protection or cyber security space. Understanding of data protection solutions and technologies (experience with Rubrik beneficial but not essential). Strong pipeline generation and opportunity management skills. Ability to work collaboratively across sales teams, vendors and internal stakeholders. Confident communication skills with the ability to influence and engage at all levels. Strong organisational skills with the ability to manage multiple priorities and deadlines. Attention to detail, particularly in pipeline management, reporting and documentation. Self motivated with the ability to work independently and take ownership of targets and objectives. Experience & Qualifications: Minimum GCSE / A Level education or equivalent. Ideally 3+ years' experience in a technology sales or business development role. Experience working with vendors or in an overlay sales role desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with flexibility depending on role and business requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.

Microsoft D365 & Power Platform Analyst - Flexible UK Location Bibby Financial Services have an exciting opportunity available for a meticulous Microsoft D365 & Power Platform Analyst to join our team in any of our UK locations. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £45,000 - £50,000 per annum and other benefits. This role offers the option to work from one of our office locations across the UK on a hybrid basis. We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets. Why us? We’re in the business of relationships. We know real value lies in real people, and it takes a motivated mindset and can-do attitude to belong here. It can be fast-paced and full-on, but we can handle it. We’re a collective of “got your back”, we collaborate together, take ownership and deliver for our clients every time. That way, everybody wins. In return, we’re all empowered to get the job done because we’re trusted to get it right. It’s why we were hired in the first place. We want you to make the choices you believe in – we’ll believe in them too. As our Microsoft D365 & Power Platform Analyst we will reward you and your hard work with: Private healthcare for you and your family Company pension scheme Wide range of flexible benefits, such as gym membership, technology, or health assessments Access to an online wellbeing centre Range of discounts from many businesses 25 days holiday which increases with service and options to buy or sell more Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme As our Microsoft D365 & Power Platform Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be required to engage with the wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services / other applications on the estate. Your responsibilities as our Microsoft D365 & Power Platform Analyst will include: To understand and document business requirements within the Azure DevOps toolset To own and manage the BFS Power Platform environments, ensuring control, structure and consistency Apply understanding of existing Microsoft Dataverse structure to ensure data integrity Analyse third party API offerings to design data point mappings Design and develop appropriate, secure and scalable solutions based on best practices Engage with the architects and wider IT delivery teams to ensure solutions meet standards and are fit for purpose Ensure the resilience and supportability of solutions via appropriate alerting, logging and error handling Create high quality technical documentation to outline what is to be delivered What we are looking for in our ideal Microsoft D365 & Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working knowledge of scripting – either Python, .Net, C# or JavaScript Experience working with API endpoints and of data mapping Working knowledge of SQL Experience of Waterfall and Agile delivery methodologies Experience in the use of SCRUM framework (or similar) The ability to communicate with, influence and manage stakeholders expectations. Ability to translate requirements into technical specifications Have a proven track record of successful implementation of technological solutions Excellent verbal and written communication skills. There’s no place quite like BFS and we’re proud of that. And it’s all down to you - you make us the people with which every ambitious business loves to work. If you would like to join us, please click ‘Apply’ today to be considered as our Microsoft D365 & Power Platform Analyst – we would love to hear from you! Not ticking every box? That’s totally okay. We recognise that some of you may hesitate to apply unless you meet every single requirement. At BFS, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you. We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process. No agencies, please

Application Support Specialist | £30,000 to £35,000 | Cambridge, On-Site Working Working for an Education Group based in the heart of Cambridge, you will be supporting and improving the education systems, especially the CRM (Microsoft Dynamics), student management systems like iSAMS, and other related platforms. You’ll be the go-to person for resolving system issues, helping with upgrades, supporting users, and working on IT projects. You’ll also contribute to training, documentation, and strategy development. Key Responsibilities Support daily operations for iSAMS, CRM (MS Dynamics), and student management systems Respond to IT support tickets and resolve issues within service levels Help with software updates, product rollovers, and system improvements Keep documentation accurate and up to date Act as the technical lead for system-related matters and liaise with suppliers Support system projects, upgrades, and new implementationsWhat We’re Looking For 3+ years working with iSAMS or a similar education system (mandatory) Experience with Microsoft Dynamics (2016 or D365) and/or Dynamics Business Central Strong IT support skills and customer service mindset Good communication, organisation, and documentation abilities Ability to troubleshoot, solve problems, and manage multiple tasks If you have the above and want to be considered, apply here now